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Qwest Plan Stirs Protest Over Privacy

gilroy writes: "The New York Times has an article (free registration required) about customer reaction to a recent mailing by Qwest. Although the mailer only describes their privacy policy as it currently exists, apparently it's caught a few people by surprise." This hit David Farber's IP list a few days ago: see the original message or the follow-up. As Brett Glass accurately notes, most people believe that information about who they call is protected by law.

241 comments

  1. Big deal... by sludgely · · Score: 1

    Qeast certainly would not have been the first company to do it. Ebay did it about a year ago and many other companies have as well. The people who chose to not opt out are the people who obviously won't mind having spam sent to them.

    1. Re:Big deal... by stripes · · Score: 4, Insightful
      The people who chose to not opt out are the people who obviously won't mind having spam sent to them

      That's not quite the same as not only having your address/number sold to spammers, but also having a list of who you call and for how long (and who calls you) being sold.

      Look, she orders pizza 3 times a week, never makes calls on Friday...

      He calls 976 numbers...

      They use the Internet a lot...

      Look, he calls Land's End...

      In other words a somewhat bigger deal, even to people who normally throw away their privacy... (of corse I would have thought that about the supermarket savings cards, but...)

    2. Re:Big deal... by Anonymous Coward · · Score: 0

      I shouldn't have to opt out of having my privacy invaded, these assholes should have to opt in to it. But of course in this wonderful society the demands of corporations far outweigh the individual's rights.

    3. Re:Big deal... by iansmith · · Score: 2, Informative

      It is a big deal.

      You can NOT opt-out from them selling your personal information, including when and where you are calling.

      Thats a serious privacy issue. Why should some telemarketer know who my friends and business relationships are? What if a competetor to your company decides they want a list of who you call? I can see them selling real-time information to telemarketers so whenever you make a phone call, you get 10 telemarketer calls right after you hang up.

    4. Re:Big deal... by VAXman · · Score: 2

      You can NOT opt-out from them selling your personal information, including when and where you are calling.

      This is incorrect. You can opt-out of subscribing to their service. So what's the problem?

    5. Re:Big deal... by sirsnork · · Score: 1

      Did you read the links? When he calls the number provided to opt-out he gets disconnected with no confirmation, and when he tries the website he gets a 502 error.

      --

      Normal people worry me!
    6. Re:Big deal... by BrookHarty · · Score: 3, Insightful

      Opting out only works if its not a monopoly.

    7. Re:Big deal... by Anonymous Coward · · Score: 0

      >This is incorrect. You can opt-out of subscribing to their service. So what's the problem?

      The problem is your solution would require you to not participate in various government programs that require the use of a telephone. This may or may not be illegal.

      Or am I wrong in remembering that various US government programs require the use of a telephone, and that's why the telephone was designated a lifeline-type service years ago?

    8. Re:Big deal... by a+random+streaker · · Score: 1

      Sounds like Internet ca. 1996 when you would sign up, get an human immediately, then later when having technical problems, wait on hold until you gave up an hour and a half later (not a toll-free call.)

      Someone needs to bring a lawsuit like vs. AOL to force them to pay out until the service measured up.

      --
      "All representatives are busy. The estimated hold time is one..hundred..sixty..four..minutes." Detroit Edison, 02/01/02
  2. Let's Face It by Anonymous Coward · · Score: 4, Interesting

    The United States Government is consitutionally unable to protect the privacy of individuals because of the countervailing property rights of other individuals --meaning corporations and the information they gather-- who have great influence over legislation (because of their sacred individual right to petition the government with their opinion$ and grievance$) and almost total control over public discourse.

    1. Re:Let's Face It by quintessent · · Score: 5, Insightful
      Why does congress have to bow to corporations so readily? Think: Campaign finance. Corporations can donate unlimited amounts of money to political parties as long as it is "soft money." In recent years, the parties have learned to skirt the rules and really use this money to win elections. The more this corporate money becomes essential to winning elections, the more politicians will be bowing to every whim of the big corporations.

      As long as there is no campaign finance reform, the RIAA, MPAA, copyright holders, and others will continue to buy your rights away.

    2. Re:Let's Face It by Hoonis · · Score: 1
      Campaign finance is the best way to address the meta-problem that is causing most of the "ugly legislation" lately.

      My father was a local goverment county supervisor, and a big telco came wanting to put up cell phone towers. A few local residents came in against the plan for various reasons, and the big company was sent packing.

      I'd like to see this happen on the national level. The people in the USA too often are way behind the corporations for input on public policy simply because the big corporations make elections happen with big donations. Take away the candy they tease our lawmakers with, and you make issues & an informed electorate more important in the political landscape.

      The laws of the country lately certainly don't reflect the views of the public so much as they do the views of the corporations, and they are only getting worse. I think that Campaign finance reform is really the SINGLE important issue, and an emergency to get in place before more damage is done!

    3. Re:Let's Face It by sharper56 · · Score: 2, Insightful
      Campaign finance Reform? The only fix for our problems is to return the process to the voters. All non-voting participants (corps, PACs, Unions) should have NO say in the process.

      Here's a first draft of the kind of simple rules we need:

      1. Only Registered Voters i.e. citizens of the US of A are allowed to donate to a politician.
      2. All money donated to a politician must be recorded and posted onto the election commission internet site with name, address and amount of donation. This site is viewable by any other registered voter.

      3. No person is allowed to donate money to both candidates in any election.


        1. Rule 1. Get rid of PACs, Corporations, all groups donations (inc Union), and foreign interest donations.
          Rule 2. Tells me who's buying the politicians.
          Rule 3. Gets rid of money as access, as it forces you to pick your political horse and ride them until election day.



      Resiving the current system completely is the only way to fix the problem and return the power back to you and me.
    4. Re:Let's Face It by Anonymous Coward · · Score: 0

      I fear that what you are saying is true.

    5. Re:Let's Face It by Anonymous Coward · · Score: 0
      really use this money to win elections

      Interestingly, all elections are won by convincing voters, not corporations, to vote a certain way and not merely by spending money. Corporations spend money, sure, but we vote. People who advocate for "campaign finance reform" forget that votes, not money, win elections.

    6. Re:Let's Face It by evand · · Score: 1
      No person is allowed to donate money to both candidates in any election.

      Which, of course, disregards the notion that there may be more than two candidates in any election (gasp!). Not to mention that I may want to support, say, a few third-party candidates simply for putting time and effort into a campaign or because I simply am having a hard time deciding who to vote for.

    7. Re:Let's Face It by wallsg · · Score: 1

      I love the irony. The "information wants to be free" crowd is crying because that other entities can use information collected on them.

    8. Re:Let's Face It by Anonymous Coward · · Score: 0
      ...a big telco came wanting to put up cell phone towers. A few local residents came in against the plan for various reasons, and the big company was sent packing.

      And then the rest of the residents end up complaining loudly about how their cell phone coverage is horrid...

      Or after protesting a new power substation in their neighborhood, then complaining about brownouts because the system is overloaded...

      You can't have your cake and eat it too.

    9. Re:Let's Face It by a+random+streaker · · Score: 1

      > A few local residents came in against the plan
      > for various reasons, and the big company was
      > sent packing.

      Yes, this is, um, a victory for the little guy, umm, I, umm, guess.

      You also have to realize that in many small municipalities, the government has an interest in keeping out independent towers, too. See, they can sell it as a bill of BS to the people as protecting the landscape (West Bloomfield, MI is one such goofy place I know of.) However, the city itself has its own tower, see, for fire and police, see, so the cell phone companies, who must put up signal, buy tower space from the cities at something on the order of 3-4x the price of space on private towers.

      The city makes out like a thieving bandit. It is the worst of government wrapped up into one little package: lies to the people about the real reasons for a law (and gaining political power in the next election, to boot!), a coercive monopoly to drive up prices (coercive = legal right to put out of business your competitors via threats with guns to back you up), ripping off the public by extorting high prices because of said monopoly (again wrong, not because of monopoly status, but because of coercive monopoly status)

      Have a nice day!

      --
      "All representatives are busy. The estimated hold time is one..hundred..sixty..four..minutes." Detroit Edison, 02/01/02
    10. Re:Let's Face It by a+random+streaker · · Score: 1

      You forgot that we're too stupid to be allowed to vote without proper supervision.

      See, if we see ads bought by corporations that list issues, we might actually be swayed by those issues, and de-elect the politicians in power. Well, you can see why those politicians think this is a bad idea. I agree with the censors. Anything that stops me from kicking out the pols who are doing such a great job is fine with me!

      It seems logical to restrict the money, too! I mean, the amount spent on elections tops the entire marischino cherry industry! My god, the hellish amounts of cash. That will really sway the election, much more than the incumbents and their additional 2+ trillion dollar federal budget to spend around and buy more votes via programs and handouts.

      --
      "All representatives are busy. The estimated hold time is one..hundred..sixty..four..minutes." Detroit Edison, 02/01/02
    11. Re:Let's Face It by Anonymous Coward · · Score: 0

      "He he he heh heh," giggled the D. H. Lawrence character, as he watched the teenage girl grinding on a log on the beach...

  3. hmm by nomadic · · Score: 1

    Are they required to send out their privacy policy? Or was this done willingly? If the latter, I can easily see this preventing other companies from doing the same, figuring people are happier ignorant.

  4. SpamHaus? by Manuka · · Score: 4, Interesting

    According to spamcop, about 80% of the websites mentioned in my spam are hosted by Qwest.

    I don't think this is a coincidence.

    1. Re:SpamHaus? by Brendan+Byrd · · Score: 1

      If only you could blacklist major corporations like this. Of course, I've heard that MAPS has threaten to blacklist AOL a few times.

    2. Re:SpamHaus? by Phroggy · · Score: 2

      According to spamcop, about 80% of the websites mentioned in my spam are hosted by Qwest.

      Qwest is my local phone company; I don't remember ever seeing them in Spamcop. I've seen GlobalIPX listed quite a few times though.

      --
      $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
      $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    3. Re:SpamHaus? by Anonymous Coward · · Score: 0

      After running spam through SpamCop, I've noticed that the address globalipx_doesnt_care@devnull.spamcop.net coming up quite often.

      BTW, qwest is currently third at spamcop. Combined, AT&T is still kicking Qwest's ass is number of spam complaints.

    4. Re:SpamHaus? by Anonymous Coward · · Score: 0

      Another thing I just noticed: Qwest hosts the most "spamvertized" websites. http://spamcop.net/stats/www.shtml

    5. Re:SpamHaus? by Phroggy · · Score: 1

      After running spam through SpamCop, I've noticed that the address globalipx_doesnt_care@devnull.spamcop.net coming up quite often.

      Yes, that's the one. Eventually I'll probably try to just firewall them altogether...

      --
      $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
      $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    6. Re:SpamHaus? by Anonymous Coward · · Score: 0

      Yea - and what good is opting out if all you get are 404 errors when you click on the opt out link, or when you hit reply, with "remove" in your subject, only to have it bounce back anyway.

    7. Re:SpamHaus? by a+random+streaker · · Score: 1

      Or, if forced to put up a web site, "First, before you opt out, please view this 60-minute video about the benefits of not opting out!"

      ** 227 bytes read (of 645,094,293k)

      --
      "All representatives are busy. The estimated hold time is one..hundred..sixty..four..minutes." Detroit Edison, 02/01/02
  5. this is slashdot by grub · · Score: 4, Insightful


    Rather than just rant about it on slashdot where a small percentage of people will see it, I'd recommend people send the link to their grandparents on AOL, non-tech friends, et al.
    Companies don't make such decisions without forcasting the outcome. Throw a wrench in Qwest's gears and spread the word to the masses. Maybe the beancounter that figured this would be a relatively painless sell-out will be on the unemployment line in 2 months... :)

    --
    Trolling is a art,
  6. The new rules. by El+Camino+SS · · Score: 4, Interesting


    Unfortunately, this is becoming more of the norm than the exception anymore.

    There has been a lot of deregulation that came down about two years ago... can anyone remember what bill this was that allowed subsidiary sharing?

    Some other things you will soon notice... same newscast on different competing channels. Television stations can own more than one in any particular area.

    Cable-television station-power and lights-commecial gas all in one companies. Many of you have seen this already if you live in Southern Indiana, where Vectren, the power company, controls services package for telephone, cable TV, broadband, power, and natural gas for your homes.

    I have a friend that pays one bill a month. One huge, overpriced, amazingly illegal-until recently-deregulated bill.

    By the way, the company was accused for decades of price gouging.

    1. Re:The new rules. by Sarcasmooo! · · Score: 4, Informative

      If I'm not mistaken, you can thank The Telecommunications Act of 1996 for most of the deregulation.

    2. Re:The new rules. by Phroggy · · Score: 1

      Northwest Natural Gas (my gas company) is buying Portland General Electric (my electric company). This is fine with me, since PGE's previous owner (Enron) is headed into bankruptcy...

      --
      $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
      $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    3. Re:The new rules. by El+Camino+SS · · Score: 1


      Thanks for the link.

    4. Re:The new rules. by MsWillow · · Score: 3, Funny

      Some other things you will soon notice... same newscast on different competing channels. Television stations can own more than one in any particular area.

      Gee, that explains why KING 5 news is also run on KONG 16 here in Seattle.

      I wondered about that.

      --

      Lemon curry?
    5. Re:The new rules. by Anonymous Coward · · Score: 0

      Uh, KING didn't BUY the channel from any previous owner, they CREATED the channel! Don't you remeber their mini advertising blitz a few years ago when that channel came out? It was something along the lines of "See all of your favorite old shows on KONG/16!" Before that, channel 16 did not exist on the UHF band at all in the Seattle area.

      It only seems natural that since they CREATED and OWN the channel, they show their news broadcasts on it.

    6. Re:The new rules. by Anonymous Coward · · Score: 0

      Kickass!

      KING KONG

      You rule brotha!

  7. What a joyfull company by halftrack · · Score: 1

    I wish I used a company such as this. That way I could end my relationship with them.

    --
    Look a monkey!
    1. Re:What a joyfull company by PotPieMan · · Score: 1

      After which they would sell whatever information they had about you.

    2. Re:What a joyfull company by danielrose · · Score: 1

      But they would lose his constant stream of payments!

      --
      i hate pansy republicans
    3. Re:What a joyfull company by Anonymous Coward · · Score: 0

      I did loose them and am ever glad. They even had the gall to send me a DSL bill when I was kept on their queue forever and never even started using DSL. Not a good company.

  8. Dump Qwest by austad · · Score: 5, Funny

    If you're in Minnesota, you can dump Qwest for USLink. Anywhere Qwest offers service, so does USLink. I've been with them for about 4 months, and they are both cheaper, and they haven't "accidentally" messed up my bill like Qwest did every single month. And you get to keep your same phone number.

    Seriously, if you have problems with Qwest, report them to your state Public Utilities Commission. I reported them about 5 different times. One of Qwest's customer service people actually suggested I cancel my service because they didn't want me as a customer anymore. After I left, they called me almost every day to get me back. I hate Qwest.

    Also, for anti-qwest propaganda, check out http://www.tsewq.com.

    --
    Need Free Juniper/NetScreen Support? JuniperForum
    1. Re:Dump Qwest by Lawrence_Bird · · Score: 1

      I have had qwest for about 3 years on the east coast and have not had any problems with billing or usage, excepting some problems around 9/11. I am not happy about htis privacy thing, but from a service stand point it has all been good.

    2. Re:Dump Qwest by Anonymous Coward · · Score: 0
      One of Qwest's customer service people actually suggested I cancel my service because they didn't want me as a customer anymore. After I left, they called me almost every day to get me back. I hate Qwest.
      You mean you actually got through to customer support?
    3. Re:Dump Qwest by AgTiger · · Score: 2

      One of my clients has a T-1 provided by Qwest. The running joke has become: "Ride the light, at the speed of sound."

      I agree with austad - If they annoy you, and you have an option, dump them and go with someone else. If you're feeling _really_ benevolent, you might let Qwest know exactly why you're cancelling your service with them, which if enough people did, would give them an opportunity to correct their error, assuming the company has half a clue and compiles and analyzes reasons their customers are terminating service.

    4. Re:Dump Qwest by mother_superius · · Score: 1

      1.) uplink/downlink speed?
      2.) disconnect every 2 hours? (and make you wait 5 mins.)
      3.) $/month?
      4.) reliability?

    5. Re:Dump Qwest by Anonymous Coward · · Score: 1, Informative

      I've reported them to the PUC several times also. If they are giving you a hard time, just tell them that you are going to report them. Also, they are required under federal law to give you the phone number to your PUC if you ask for it. If they don't, they will get fined for it. Just let the PUC know if they wouldn't give you the number.

      Also, if you call the PUC, you'll notice that the people who work there take perverse pleasure in complaints against Qwest.

    6. Re:Dump Qwest by Anonymous Coward · · Score: 0

      What are you talking about?

      upstream/downstream speed with Qwest is no different than anyone else, based on whatever plan you purchase. For instance, I get 768k/768k.

      Disconnect every two hours? I've used Qwest for my connection (not my ISP) for more than a year and have never been disconnected (though the service has been out one or twice for perhaps a couple hours during that year).

      Cost is cheap. $66/mo for the physical line. My ISP charges another $65, plus $15 for a half dozen static IP's.

      Reliability? Well, as I mentioned, I use my connection about 18+ hours a day manually plus I'm downloading/serving stuff the other 6 hours. I've only had a couple or so outages over the last year and change and both were very short.

    7. Re:Dump Qwest by Anonymous Coward · · Score: 0

      they sound just like OneTel here in AU. OneTel went bankrupt.

    8. Re:Dump Qwest by Anonymous Coward · · Score: 0

      Agreed. They even charged me for services not rendered. Lied to me all month about DSL availability then I dumped them... It felt so good. Then they sent a DSL bill when I never even got the chance to use DSL. How goofy a company can be.

    9. Re:Dump Qwest by fluxrad · · Score: 2

      Wait.

      you mean Qworst actually fucked up your phone bill? But they have such a good reputation for not doing that! I don't know a single customer who has been fucked by them aside from everyone I've ever talked to that has them as a local telco.

      that's a pretty good service record if you ask me. Not like those other companies. Do you know how pissed off I was to find out that AT&T and Xcel energy billed me exactly what they said they would for a month's worth of service. Not to mention a lack of hidden charges! ARGH!

      Besides, I'm actually starting to like this 256k DSL connection I have through them. I probably just would have been irritated by them setting up the 648k pipe I actually ordered.

      --
      "It is seldom that liberty of any kind is lost all at once." -David Hume
  9. Hmm by mESSDan · · Score: 5, Funny

    An article about privacy on a website that REQUIRES its users to register. C'mon, this is satire begging to happen.

    --

    -- Dan
  10. Qwest Arrogance by symbolic · · Score: 3, Informative

    I had an internet account with Qwest, back when ( was stupid enough, and Qwest thought it was above the market by offering only three internet access packages - none of which were unlimited use. Because of a project I was working on which required a lot of internet access one month, I got socked with a huge bill. I asked if they were more interested in keeping me as a customer, or more interested in collecting the amount on the bill (it's not that I expected free service, just something more reasonable).

    Guess which option they chose.

    I can only thank Qwest at this point, because I've been happy with Earthlink ever since.

    I was VERY unhappy when I heard that Qwest acquired US West - US West certainly had its problems, but combining US West's telecom infrastructure with Qest's arrogance, it turns out, was a recipe for exactly what we're seeing now. The only thing I can suggest is to limit the use of, or completely cancel Qwest service. There are enough alternatives now that this isn't *that* big of an issue. There needs to be a sudden drop in revenue to get their attention - it's unfornately, the only thing they understand. Ethics and morals are completely outside the box in terms of the way Qest conducts itself as a corporate entity.

    1. Re:Qwest Arrogance by Desert+Raven · · Score: 1

      I was VERY unhappy when I heard that Qwest acquired US West - US West certainly had its problems, but combining US West's telecom infrastructure with Qest's arrogance, it turns out, was a recipe for exactly what we're seeing now.

      Hate to break it to you, but US Worst's arrogance made Qworst look like the model of customer satisfaction.

      US Worst never gave a tinker's damn about their customers. Qworst buying them out was just the a continuation of past practices. I switched away from US Worst after a three month running battle with them over slamming problems, billing inter-lata calls to the intra-lata long distance provider, etc...

      I'm with Cox now for phone, and while they're not perfect, I've had less down-time, cheaper rates, no billing errors, and I've never gotten a bad attitude from their service folks.

    2. Re:Qwest Arrogance by Zontar+The+Mindless · · Score: 1

      When I moved from Qwest-only territory to a part of the city where Cox service was available, I cursed because I wasn't going to be able to get Qwest DSL and would have to "settle" for Cox@Home. When I made the call to have it connected, I was flabbergasted to learn that I could have cable Internet, phone, and cable TV from Cox for less than phone plus DSL from Qwest. I felt pretty sure that I was there had to be a catch, but there hasn't been any so far. The phone service is cheaper and the quality's better than Qwest's, and the cable Internet service is very good. More important, while Cox has made a few bloopers with my account (e.g. misspelling my username with an "m" instead of an "n" so I couldn't access my email), its customer service and tech support people have always owned up to any mistakes moved quickly to correct them. After putting up with Qwest's "Well, we're the phone company, so we're always right, Bubba" routine -- not to mention its exhorbitant installation fees -- I have found the attitude demonstrated by Cox' reps to be singularly refreshing. Imagine that -- a communications provider that acts as though it's actually glad to have me as a customer. And did I mention that the Cox tech people actually seem to know what they're talking about?

      Just so I don't wind up sounding like a commercial, I should point out that Cox *did* apparently give or sell my info to a couple of local companies. I can tell this by the fact that my surname was misspelled with -- you guessed it -- an "m" instead of an "n". Nonetheless, I remain very pleased with with its service and not too displeased with their behaviour towards me as a customer, and in general much happier with Cox than I was with Qwest.

      --
      Il n'y a pas de Planet B.
  11. Re:this is slashdot by Anonymous Coward · · Score: 0

    Interesting, the Subject was actually "this is > slashdot" but the > was stripped. Oh well.

  12. Mistaken information by dachshund · · Score: 3, Interesting
    A couple of years ago I signed up for local service with Bell Atlantic. Somewhere along the way, the woman taking my information made a mistake, and instead of using my actual first name, she decided to list my phone number under the name of a fairly obnoxious celebrity.

    I found out about the mistake within a billing cycle, and called them up to have it changed. This operation was completely successful, but it did nothing to stem the tide of calls coming in from other parts of the country-- where apparently the local phone information was a long ways from its next five-year synchronization point.

    Now imagine the wonderful mistakes that will occur when Qwest (the company known for its aggressive slamming practices and disastrous customer service) starts distributing that data.

  13. NYT Password! by Anonymous Coward · · Score: 3, Funny

    Username : goatse
    Password : goatse

    1. Re:NYT Password! by Brendan+Byrd · · Score: 1

      Oh, good...now I can read NYT articles. I'm be damned if I sign up for that thing, just so that they can sell my information. Watch this account get Slashdotted.

    2. Re:NYT Password! by ThatComputerGuy · · Score: 1, Flamebait

      also slashdotNiggaz / slashdotNiggaz

      --
      XML is like violence. If it doesn't solve the problem, use more.
    3. Re:NYT Password! by Anonymous Coward · · Score: 0

      also slash2k/slash2k

  14. What about ISP privacy? by alen · · Score: 1

    It's common knowledge that some ISP's collect info about where you surf and sell it. My solution is to run my own DNS server even though I'm on dial up. It may not be foolproof, but it's a start.

    1. Re:What about ISP privacy? by SCHecklerX · · Score: 4, Insightful
      It's common knowledge that some ISP's collect info about where you surf and sell it. My solution is to run my own DNS server even though I'm on dial up. It may not be foolproof, but it's a start. Ummmm...

      I hate to tell you this, but running your own DNS is not going to keep the ISP from knowing where you surf and when. Your only real option is an anonymizing proxy outside your ISP. But those guys will also know where you surf and when, at least until your IP changes.

      There is no such thing as absolute privacy on the internet, and you are foolish if you think there is a way to achieve it, even with encryption or VPN's, someone, somewhere will always be able to know your habits, and if interested and in the right part of the pipe, even more.

    2. Re:What about ISP privacy? by trippd6 · · Score: 1

      Youve got to be kidding me....

      I seriously doubt any ISP is sniffing your packets to figure out where your going... its just not worth it... and nearly imposible on a large scale... To much equipment/money/time... not worth the 2 cents they MIGHT get for the info on where you're going....

      Now, the government singling you out, well thats another thing... they could... but if they are sniffing your packets either A) your doing something illegal B) your not doing something illegal, so they won't find anything, other then your obbession with porn sites.

      -Tripp

    3. Re:What about ISP privacy? by dragonfly_blue · · Score: 1

      ... but if they are sniffing your packets either A) your doing something illegal B) your not doing something illegal, so they won't find anything, other then your obbession with porn sites.

      If you're not sniffing my packets, then how come you know about my obsession with porn sites?!?

      It's a conspiracy, I tell you!

      --
      Free music from Jack Merlot.
  15. So hands up who did not read the agreement... by dreamquick · · Score: 2, Insightful

    Quote : "Although the mailer only describes their privacy policy as it currently exists, apparently it's caught a few people by surprise."

    Just like puppies are not just for xmas, online agreements are not just for clicking through without giving the slightest glance!

    Seriously, if you sign a contract and then cried foul when you realise you what you just signed, but then claimed your excuse was "but i didnt read it, i just accepted it!", all but the most money grabbing of lawyers (i mean that in a nice way guys) would laugh at you.

    If you really dislike it that much use another provider - otherwise keep quiet and remember to have "I will always make sure to read the click-thru contract" tattooed onto the back on your eyelids for the next time something like this happens.

    Have a happy new year all!

    PS. the lack of sympathy could just be me or the booze, ask again in 24 hours...

    1. Re:So hands up who did not read the agreement... by ShadeEagle · · Score: 1

      If I had mod points, I'd mod you up. Why? Because being in the Tech Support biz, we always see people who (Deary me!) didn't agree to any 'Terms and Conditions' (even though it is prominently shown during the installation and sign up process for the major US ISP that I worked for)...

      It's amazing what people will agree to if it's SMACK DAB in the middle of one of those T&C thingies. One day, go check out all the major and minor ISP websites (Search Google for ISP) and check out their terms and conditions if available. Makes for interesting reading during a long shift at the Help Desk. Or a long shift anywhere, for that matter.

      Happy New Year.

      --
      Bonus New Year's Sig:
      Many people should add "RTFM and RTFT&C" to their New Year's resolutions. I'm adding "WTF" to mine.

    2. Re:So hands up who did not read the agreement... by dachshund · · Score: 4, Insightful
      Seriously, if you sign a contract and then cried foul when you realise you what you just signed, but then claimed your excuse was "but i didnt read it, i just accepted it!", all but the most money grabbing of lawyers (i mean that in a nice way guys) would laugh at you.

      What the heck are you talking about? None of these people signed any contract that included the information on this mailer. That's why the tiny, anonymous mailer was sent out-- to "clarify" your rights under the law-- which most people, including even some RBOCs, read as preventing the sale of personal information like call logs. It then names some arbitrary 30 day period (starting when?) after which your information can and will be given out.

      On top of that, as the response to the writeup demonstrates, even an attempt to "opt out" of the unilateral "agreement" that Qwest has made you party to is doomed to failure. Both the phone response and web response system seem to be broken.

      So again, I see no evidence that these people "accepted" anything-- given the difficulty Qwest will have in proving that their response system is functional, or that this move is even strictly legal (a contract cannot override the law.) And yes, people should ditch Qwest. Problem is that since Qwest bought US West, they're a regional monopoly-- I don't know if most local customers have anywhere else to go.

    3. Re:So hands up who did not read the agreement... by dachshund · · Score: 2, Insightful
      I would like to see a study detailing the total percentage of your time that would be involved in reading the complete T&C attached to every modern service and convenience used by the average person.

      Remember, that includes those contracts whose full terms aren't listed above the signature line (credit card or delivery receipts), of which the difficulty of obtaining might be considerable.

      I would imagine that it would take at least 25% of our available time. Perhaps the best solution would be to require that all service providers insure that their customers have read and understood the terms before accepting a signature. That would certainly clear a lot of the problems up.

    4. Re:So hands up who did not read the agreement... by quintessent · · Score: 5, Insightful
      There is one flaw with your finger-pointing:

      One company creates a legal document that it sends out to millions of people and requires them to accept to use its service.

      The same company therefore has the resources to make the legal document really, really, long and complicated and incomprensible by the average reader. The amount of obfuscation is purely up to the company.

      Millions of people do not have the same time to devote to deciphering the said document. Even though each of us may care a lot about these issues, there is a limit to our individual intelligence and/or patience.

    5. Re:So hands up who did not read the agreement... by dreamquick · · Score: 2, Interesting

      Yes, but that is really a secondary issue of can joe public understand it - this was simply a legal "cover our ass" manouver.

      A caring company (or one who wants to seem caring and doesnt have any nasties lurking in their that their competitors dont) will spell it out nice, simple and in big print, like my insurance company chose to this year.

      The problem here looks to be that they wish to start using those loopholes they left in the legal-ese the first time around so they can bring in extra revenue. Now to do this without getting ripped to shreds by the "i didnt know" crowd they are making it known that these are their terms which in some way or other all customers have accepted. That then leaves them cleanly covered as far as legal goes - "But judge honestly we told them all. Persons X, Y and Z chose not to opt-out like we said they could, so thats why we used their details".

    6. Re:So hands up who did not read the agreement... by Brendan+Byrd · · Score: 0

      I don't read the argeement because I only understand English, not @%^@ing Legalese. Now, if Qwest/MS/whatever would provide me a translator, as is required by law for people with a handicap, I'd comply to reading the EULA, but he'll have to give me a summary on the issue.

      Seriously, there should be a law that laws/EULAs/whaever come with a common English translation attached.

    7. Re:So hands up who did not read the agreement... by MobiusKlein · · Score: 2, Interesting

      Excuse me, but who in this world, except lawyers, has the knowledge to read and understand all those liscenses and terms. (And they probably don't have the time.)

      These type of things are written to be obscure, misleading, and innocuous sounding. On top of that, the mass market consumer has very little negotiating power over these things. This differs greatly from 'real' contracts, like employment contracts and home mortgages.

      I damned well took the time & energy to read and understand all those things when I bought my house, and feel good about it. Doing the same for every piece of software or service I purchase would be a waste of my finite lifetime.

      Soooooo, what's the answer? There are laws regulating all types of contracts. These laws often include consumer rights that cannot be disclaimed or negotiated away. Laws that protect little old ladies from usury and such. Lobby the Gov to make similar laws for privacy.

      AND post to slashdot or other populist web sites to educate the public about how bad these things are.

      rbb

    8. Re:So hands up who did not read the agreement... by VB · · Score: 2, Insightful


      It's not so much a question of whether Joe Public can understand (while he/she probably cannot), but of whether he should have to invest the time in giving legal recourse to a service provider. Qwest should require a signature on the document from each customer to secure legal absolution from sharing data. If every one of your service providers did this, you'd spend your whole life reading contracts....

      --
      www.dedserius.com
      VB != VisualBasic
    9. Re:So hands up who did not read the agreement... by Anonymous Coward · · Score: 0

      The point is that they are a monopoly in many markets. I cannot choose another provider. I am forced to accept their terms or not have local land-based telephone service.

    10. Re:So hands up who did not read the agreement... by dreamquick · · Score: 2, Interesting

      "Seriously, there should be a law that laws/EULAs/whaever come with a common English translation attached."

      Management reasons why not:

      1) You have to *honestly* and *fully* translate your existing legal-ese into everyday language. Your new document is not the summary guide - it is a legally binding document.

      2) Do you know how many customers that would drive away if they really knew what was the deal was?

      3) You don't get to hide details in the small print anymore.

    11. Re:So hands up who did not read the agreement... by igor_p · · Score: 1
      The same company therefore has the resources to make the legal document really, really, long and complicated and incomprensible by the average reader. The amount of obfuscation is purely up to the company.

      Millions of people do not have the same time to devote to deciphering the said document. Even though each of us may care a lot about these issues, there is a limit to our individual intelligence and/or patience.

      Instead we just waste our time reading Slashdot ;)

    12. Re:So hands up who did not read the agreement... by whois · · Score: 1

      Personally I consider commercials, unsoliciated emails and phone calls all to be a waste of my time. Considering that your time on earth is a (relatively) constant value, and there is nothing the corporations can do to give you back the time they waste, use of your time should be billable at whatever rate you specify (up front, through some means).

      Corporations won't like it.. but this only applies to targeted ads. Billboards are still usable, but ads while you withdrawn money from an ATM are not.

      Think of the last time you were forced to waste 30 seconds of your day listening or watching someones advertisement for a product you didn't want. Think about something else you could have been doing and ask yourself, how much was that 30 seconds worth to me? Be reasonable. I don't think you could honestly ask for more than your salary, but you should at least be able to ask for compensation.

    13. Re:So hands up who did not read the agreement... by coyote-san · · Score: 2

      Name one court that has actually found click-thru "contracts" to be binding.

      Seriously, there's a damn good reason why UCITA explicitly states that "click-thru" licenses are enforceable - few if any courts have found them acceptable in the past. At best they were "just" mandatory (don't like the license, then don't use the software... but you will NEVER get a refund under any circumstances). At worst they were so "abusive" as to shock the sensibilities of any court that looked at the contract.

      --
      For every complex problem there is an answer that is clear, simple, and wrong. -- H L Mencken
    14. Re:So hands up who did not read the agreement... by aka-ed · · Score: 2, Insightful

      I will bet you dollars to donuts that this "existing Privacy Policy" was not (until very recently) a published privacy policy, and was not part of any signed contract.

      An honorable man would return those mod points.

      --
      I survived the Dick Cheney Presidency 7 to 9 AM 7-21-07
    15. Re:So hands up who did not read the agreement... by BCoates · · Score: 2, Funny

      Cool, so if I put a sign up in front of my house saying, "By parking here, you agree to give me your car" (or whatever the legalese for that is), I get all those cars?

      I mean, it's right there in front of their face, and anything that's written in legalese is legally binding, right?

      I might even get a better haul if I used my T&C sign downtown...

      --
      Benjamin Coates

    16. Re:So hands up who did not read the agreement... by Happy+go+Lucky · · Score: 1
      Excuse me, but who in this world, except lawyers, has the knowledge to read and understand all those liscenses and terms. (And they probably don't have the time.)

      Have you ever read your ISP's AUP? I have, for every single ISP I've had. They all basically said "You agree not to spam. You agree not to sell spamware or host a spammed site. You agree to not launch DoS attacks from our service. You agree that your bill is due on the fourth of every month. You agree that service outages are not our fault."

      If you're even a little bit literate, it should take ten minutes at most to fully understand. Blaming a complex AUP on those eevil lawyers is a sign of mental laziness.

    17. Re:So hands up who did not read the agreement... by Anonymous Coward · · Score: 0

      Chances are the original agreement for service included a "We can change this policy at any time without consent of the user or those affected" clause in it which allows them to more or less do as they please without having a user explicitly agree to any changes. Fairly standard in online service contracts from what I've seen myself.

    18. Re:So hands up who did not read the agreement... by uspsguy · · Score: 1

      I read the insert in my bill almost by accident. They stuff the bill with all kinds of ads and I barely noticed it was something different. I went immediately to my computer, accessed the listed web site, and opted out without incident. Nothing broken then - a couple of weeks ago.

      --
      Profanity - The sign of a small mind trying to express itself.
    19. Re:So hands up who did not read the agreement... by a+random+streaker · · Score: 1

      Isn't "everyday language" legally meaningless, though?

      Lawyers can argue that spending $2,000.00 on a bunch of cheap tin pans is "wise financial advice", for god's sake. It wouldn't be hard to state the boilerplate is "everyday language". After all, boilerplate is all about evolved language that survives a court challenge, whereas "everyday language", whatever that is (sayeth the lawyer) has not been tested...

      --
      "All representatives are busy. The estimated hold time is one..hundred..sixty..four..minutes." Detroit Edison, 02/01/02
    20. Re:So hands up who did not read the agreement... by Anonymous Coward · · Score: 0

      On a loark, I tried to to call the phone number provided to opt out of this 'promotion'. I actually got right through to an operator, although I did have to provide my phone# twice.
      Not sure how much good it will do, but at least they were answering the phone.

    21. Re:So hands up who did not read the agreement... by Anonymous Coward · · Score: 0

      Alright, so I have to admit that I work nights, and Qwest only has hours 7am - 7pm, so I thought about using the URL. Guess what? It's not a secure link.

      What's the use of opting out when the information you have to use (namd and account number specifically) can't be hidden from the general world? Perhaps it sounds trite, but I suppose my paranoia gets in the way, but is this a poor design on the part of Qwest, or a way to log it and say they obtained the information in another way to be sold still?

    22. Re:So hands up who did not read the agreement... by Anonymous Coward · · Score: 0

      Um, a little-known one called The US Supreme Court.

      Sorry I don't have the reference handy, but I will post it if I find it. (Anyone?)

  16. We need an opt-out resource! by Tsar · · Score: 5, Interesting

    What we need is some kind of clearing house of opt-out info, a la SpamCop, that would allow us to look up all the companies that we do business with and see what their real policies are. A nice feature would be the ability to generate legally binding letters of notification that we could send to those companies, preemptively opting out of all possible dissemination of our data.

    Is this already available, or is someone working on it? If not, I'll get busy. Comments and suggestions welcome!

    1. Re:We need an opt-out resource! by Anonymous Coward · · Score: 0
      May I suggest the following...

      If you send me one more &*@# spam, I'll come round there and slit your $%&* throats with a used stake knife.

      I tried it it doesn't work,but then, nor does anything else.

      Until George W is prepared to send cruise missiles through the bedroom window of a spammer or two, or Bin Laden does it, were all f***ked.

    2. Re:We need an opt-out resource! by tregoweth · · Score: 4, Informative

      The CDT's opt-out resource might be what you're looking for.

  17. Not Supprising by Ashcrow · · Score: 1

    I have Verizon as my local phone company, long distance phone company, wireless company, and probably other things that I am not aware of yet. Recently I had a problem with my cell phone (over billing) and called to cancel the service because of it. As it turns out, they refused to cancel it because they think I have a 2 year plan (keyword is think). They are not sure though since they can not read the paperwork and the carbon copy of it is almost blank.

    Besides that anoying problem they also call about once a day to try to sell a new plan or upgrade my existing lines etc...

    If thats not enough, I find lots of other companies that are 'friends' ov Verizon calling trying to sell me new phones, caller ID boxes, computers, etc...

  18. Opt-out number? by badvilbel · · Score: 5, Interesting

    I called the number listed in the article to opt-out, and found it to be disconnected. Was the number transcribed wrong or is this further complication by Qwest? ;)

    1. Re:Opt-out number? by ThatComputerGuy · · Score: 2

      Read the followup linked to in the post. Another person had nearly the same problem, but instead just kept getting disconnected and got a 502 upon trying from the website.

      --
      XML is like violence. If it doesn't solve the problem, use more.
    2. Re:Opt-out number? by Anonymous Coward · · Score: 0
      I just called it and it wasn't disconnected, but after waiting awhile, I got a recording that "Qest is closed for the holidays" and then it hung up on me. The opt out form at http://www.qwest.com/cpni/ seemed to work just fine though.

      Um, why do I see "[qwest.com]" in my text after the URL? The vast majority of folks can see where a link is going to take them just by holding the mouse over the link.

    3. Re:Opt-out number? by Anonymous Coward · · Score: 0

      So where does This link go at first glance?

    4. Re:Opt-out number? by Anonymous Coward · · Score: 0

      Shit. The filter does some editing. The original link had an href of http://www.microsoft.com@slashdot.org

    5. Re:Opt-out number? by aka-ed · · Score: 1

      , why do I see "[qwest.com]" in my text after the URL?

      You may not work in the typical corp. environment. While URLs can be easily checked, they can also easily be clicked upon with no checking, which can be cause for termination (at my workplace) if they're the wrong kind of site.

      Displaying the domain of the link cuts down the incidence of that kind of trolling.

      --
      I survived the Dick Cheney Presidency 7 to 9 AM 7-21-07
    6. Re:Opt-out number? by crtreece · · Score: 1
      I called the number, 1-877-628-3732, today, and it seemed to work. The website, www.qwest.com/cpni, was also working.

      When i called the number, it asked if I was calling about the phone I was calling in on(option 1, the one I chose) or a different phone(option 2). After selecting option 1, I was informed that qwest is closed for the holiday, and gave me a number to use in case I had a service emergency. This doesn't sound like the opt-out procedures I have been using for the various financial institutions over the past year.

      I don't know why the guy was complaining about the questions the website asked, it was all stuff that is on the front page of your phone bill, phone number, name, address. My complaint is that the site has no security and is passing this information as plain text across the internet.

      Too bad qwest is back to having a virtual monopoly on dsl service in my area, or I would drop them and give the 1 non-qwest company that is offering local telephone service a try.

      ObOfftopic: I recieved a letter from a credit union that I had an old savings account at, explaining their new privay policy. They had absolutely no provisions for opting out of their information sharing policy. I immediately sent them a polite letter , requesting that they remove my information from sharing pool or I would close my account. No response. I then faxed the same letter, plus an addendum giving them the option to remove my name from their sharing lists or close my account. I got a check in the mail 2 days after the fax was sent. I guess they are making enough money off this list that they can afford to lose customers over it.

      --
      file: .signature not found
    7. Re:Opt-out number? by Brett+Glass · · Score: 1
      I don't know why the guy was complaining about the questions the website asked, it was all stuff that is on the front page of your phone bill, phone number, name, address.

      As well as your e-mail address (undoubtedly so that they can send you spam) and street address (not normally on your bill). But the point is that none of this information is necessary. To exclude you, they need your phone number and that's all. (Of course, it's all a sham because their notice says that they'll feel free to sell the most intimate details of the calls you make even if you opt out.)

      My complaint is that the site has no security and is passing this information as plain text across the internet.

      This demonstrates how much they care about keeping your personal information private: Not at all.

      --Brett Glass

    8. Re:Opt-out number? by crtreece · · Score: 1
      street address (not normally on your bill)

      I get my phone bill via the USPS, without an address, I doubt the mail carrier would be able to deliver it :)

      But the point is that none of this information is necessary.

      Agreed, they shouldn't information beyond the phone number. If they want more than that for verification, they should at least secure the page.

      undoubtedly so that they can send you spam

      I created an email address specifically for filling out this web form, I can't wait to see what kind of spam starts rolling in to that account. Sneakemail is great for this. I highly recommend it.

      Someone else mentioned in a comment that a recent Colorado Supreme Court decision that ruled that the information gathered for provisioning of a service is owned by the person not the company. As a Colorado resident, I will be researching this further in hopes of filing a lawsuit against Qworst.

      --
      file: .signature not found
    9. Re:Opt-out number? by pkiguruman · · Score: 1

      There was also a URL in there:
      www.qwest.com/cpni

    10. Re:Opt-out number? by Brett+Glass · · Score: 2
      I get my phone bill via the USPS, without an address, I doubt the mail carrier would be able to deliver it :)

      I get my phone bill via the USPS, at the post office box I rent from them. The street address does not appear on the bill.

      However, it appears that the phone company is eager to disseminate it to anyone who will fork over a sufficiently large wad of cash.

      --Brett Glass

    11. Re:Opt-out number? by a+random+streaker · · Score: 1

      The phone company does know your real address, too, because that's where the phone land lines go, and they could sell that, too.

      --
      "All representatives are busy. The estimated hold time is one..hundred..sixty..four..minutes." Detroit Edison, 02/01/02
    12. Re:Opt-out number? by Anonymous Coward · · Score: 0
      Mouse?


      Lynx shows the url, no mouse nonsense involved.

  19. You're an idiot. by Anonymous Coward · · Score: 0

    It's common knowledge that some ISP's collect info about where you surf and sell it.

    references, please?

    My solution is to run my own DNS server even though I'm on dial up. It may not be foolproof, but it's a start.

    If your ISP DOES (of which I'm still sceptical,) you're an idiot if you believe your "solution" will help at all... mind explaining to me how the hell running your own DNS server prevents your ISP from tracking your connections to port 80?

    If you believe your ISP is selling your personal data, switch ISPs. If you can't switch ISPs, using an anonymizing proxy (running over HTTPS) is the only way to stop it.

    I bet you wear an aluminum foil beanie when you go outside, so that Disney can't beam their evil messages into your brain, right?

    1. Re:You're an idiot. by Brendan+Byrd · · Score: 2

      It's common knowledge that some ISP's collect info about where you surf and sell it.

      references, please?


      Well, Earthlink's commericial on the issue has to have at least -some- merit.

    2. Re:You're an idiot. by aka-ed · · Score: 2
      references, please?

      There's fewer now than there used to be, but most of the "free" ISP's used tracking to target ads (i.e., visit auto sites, get car ads).

      From Netzero's Privacy Statement:
      Non-Personal and Aggregated Information. This refers to information that cannot be traced back to a specific individual. We automatically gather certain information about you based upon your activity on the Site or the way you use the Service. We also collect machine data such as processor type, processor speed, operating system type, browser type, audio devices, modem devices and video cards. This information may include the web site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address.

      --
      I survived the Dick Cheney Presidency 7 to 9 AM 7-21-07
  20. Quest blows... by Anonymous Coward · · Score: 0

    But so did US West before they became Quest. The shitty thing is that I have no alternative. I HAVE to use Quest. I can't switch to anyone else.

    On the same side my state "deregulated" energy. This means that the energy providers get to set how much they charge for energy. Same deal applies here, I don't get to pick from whom I by power...

    I wish I could have this sort of business plan. Atleast MS got its monopoly the old way, sleasy business and marketing. Quest and my power company got their monopoly by having the goverment legislate me a monopoly.

  21. Your Arrogance by Cortek · · Score: 1

    Because of a project I was working on which required a lot of internet access one month, I got socked with a huge bill. I asked if they were more interested in keeping me as a customer, or more interested in collecting the amount on the bill (it's not that I expected free service, just something more reasonable).

    This is rich, you're complaining about their arrogance? You entered into a contract in good faith and then when you get the bill you try to get out of it assuming that they would rather have a customer who may try to get out of paying his bills in the future instead of just getting what is rightly theirs.

    You sir, make me sick!

  22. Damn Straight! by Greyfox · · Score: 2
    But campaign finance reform will never happen, because the guys who would be writing the laws are the ones who'd be losing out. Isn't THAT a lovely pickle.

    I suppose you could get a petition drive going, but I'm not sure exactly how that works at a federal level.

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    1. Re:Damn Straight! by a+random+streaker · · Score: 1

      Campaign finance reform is going nowhere further, and rightly so. To limit soft money, i.e. for "issues" ads, rather than "anti-Politician X" ads, you would be directly impinging freedom of speech and of the press.

      The only thing that scares me more than companies buying politicians is politicians telling the country they can't promote ads that harm those very politicians.

      And it is a ton more scary.

      --
      "All representatives are busy. The estimated hold time is one..hundred..sixty..four..minutes." Detroit Edison, 02/01/02
    2. Re:Damn Straight! by geekoid · · Score: 2

      make the current politcians exempt.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  23. Bizarre by Anonymous Coward · · Score: 0

    Doesn't it seem like the people most interested in selling out your information go to great lengths in glorifying the concept of "Valuing Trust" or some such stuff?

    They always get all flowery about how much they respect you and your privacy and would never never never do anything bad to you. But in the same paragraghs they say they reserve the right to fuck your eyes out!

    What kind of crap is this?! Is is some kind of new age jedi mind trick?

  24. for those who didn't read the article. by Ma'at · · Score: 2, Redundant

    Qwest hasn't sold anything to anybody. Federal law just says they can, and they reserve the right to. The FCC tried to pass a law requiring people to opt-in to data sharing which was struck down by the federal court, resuting in the current opt-out policy. According to the article, Qwest favored the opt-in version of the law. They're not the ones screwing you out of your privacy, so if you want to rant against someone, let it be the federal government.

    -Ma'at

    1. Re:for those who didn't read the article. by gilroy · · Score: 2
      Blockquoth the poster:

      According to the article, Qwest favored the opt-in version of the law. They're not the ones screwing you out of your privacy, so if you want to rant against someone, let it be the federal government.


      I have to assume, if you read the article, that you are referring to David Sobel, whose "organization favored the commission's original "opt in" approach, which would have prohibited companies from using consumers' data without their express permission". Unfortunately, if you actually read the article carefully, you see that David Sobel works not for Qwest but for EPIC (the Electronic Privacy Information Center).



      If Qwest truly supported an opt-in policy, then they could create an opt-in policy. They could explicitly waive the rights they claim they are merely explicitly reserving via this notice. The federal government is not holding a gun to their heads saying "You must use opt-out." In this case, it most certainly is the corporation choosing to do the wrong thing.

    2. Re:for those who didn't read the article. by Anonymous Coward · · Score: 0

      Not true, Qwest has been selling its customer info wholesale for years now, its on thier site, they have this really long letter saying that they don't and in the end of it they say that yes they do and have been for years, but in really confusing language. This is something new though, i believe that this whole new notification thing probably has something to do with somebody trying to sue them and they are trying to cover more bases, and at the same time trying to make it sound like this is some "new" policy.

  25. Hey Qwest... by Anonymous Coward · · Score: 0


    Assuming that you'd be unwilling to share your corporate calling records with all of your customers, why do you expect that it's even marginally acceptable to share a customer's calling information with anyone of your choosing?

  26. What a crock of shit. by TheLinuxWarrior · · Score: 1

    I'm so glad I dropped Qwest as my carrier for ANYTHING. Hopefully one day there will be laws to protect us from this crap similar to the laws that allow us to keep from being harrassed by telemarketers.

    1. Re:What a crock of shit. by Anonymous Coward · · Score: 0

      thankfully up here in Canada we have laws against stuff like this.

  27. How dare they by Mojo+Geek · · Score: 0

    They're gonna tell everyone that I don't call anybody? Might as well just stand on the street corner and shout out that I'm the socially inadaquate being that I am. Hmmph. They're off next years Chritmas card list for sure. That is if I had a Christmas card list.

  28. what we really need by markj02 · · Score: 4, Insightful

    What we really need is decent privacy legislation so that we don't have to opt out of these things. The default shold be privacy; if you see a benefit in some business sharing or retaining your information for marketing purposes, you can always opt in.

    1. Re:what we really need by foobar104 · · Score: 1, Troll

      What we really need is decent privacy legislation so that we don't have to opt out of these things.

      I mean no offense, but whenever I hear the phrase, "What we really need is... legislation," it makes me want to head for the hills. Society is obviously teetering on the brink of collapse when people can say things like that with a straight face.

    2. Re:what we really need by GSloop · · Score: 1

      When the companies that service us think they can do anything with the data collected by them,

      and when people such as yourself think that said company shouldn't be compelled by legislation,

      when these companies fail to treat others ethically, then I want to run for the hills...

      Society is teetering on the brink when people can say that legislation isn't needed to compel ethical treatment of others when it isn't the result of self regulation.

    3. Re:what we really need by dachshund · · Score: 3, Interesting
      I mean no offense, but whenever I hear the phrase, "What we really need is... legislation,"

      I doubt that Qwest, before it swallowed US West, would have pulled this sort of crap. Too many customers would have defected. Unfortunately regional telcos like US West are government enforced monopolies. There's tons of legislation that allows them to exist, and even keeps out competition. So I appreciate your "no legislation is good legislation" sentiment, but until we actually embark on a plan to break these government-mandated monopolies and undo the effects of the existing system, we do need some decent legislation.

      Some telcos would like to take advantage of the sort of anti-regulation paranoia evidenced in your reply to get Americans to accept the fucked-up deregulation plans they're buying in Congress. Sure, these companies are still monopolies, and they still love to take advantage of government regulation where it benefits them and prevents a true competitive environment. But if they play up the regulations they're opposed to, lots of otherwise intelligent Americans will resonate to the mindless "Government Regulation Is Bad" rhetoric they've grown up (sometimes rightly) believing. The telcos can then make a smooth transition from government-mandated, regulated monopolies to government-tolerated, unregulated monopolies without the pesky middle-step where competition is allowed to flourish.

      ...makes me want to head for the hills...

      No offense intended, but occasionally when somebody provides a more "detailed" argument: "government shouldn't regulate these companies, instead consumers should just boycott them", I actually do envision a bunch of righteous libertarians living in the hills. In little shacks with no electricity, no jobs or bank accounts, no phone service.

    4. Re:what we really need by Chris+Johnson · · Score: 3, Interesting
      Legislation is only codified application of pressure. Frankly, in this case the only alternative I can see is... well, I doubt I have to describe it but I will. Periodically, my phone begins ringing, and if I answer it, it hangs up. Eventually one of these times, I get a telemarketer and tell 'em 'take my name off this list!' in no uncertain manner. I've learned this situation can be attributed to phone-dialing networks that call thousands of people and only hand over a smaller number of live phone-answerers to an operator- except that there aren't enough operators, hence the mechanism devolves to ringing me up randomly to hang up on me.

      Without the legislation compelling these people to have a do not call list, without a system of rules to control their behavior, it becomes like email spam only live- and, as I've sometimes calculated for download and deletion of email spam, X% of my life is wasted responding to a telephone inquiry by a machine that hangs up on me. That X% is not a fixed number. There are a lot of people in the world dumb enough to think they can use shotgun methods to get business, and X% can be arbitrarily large, just as it can with email spam.

      You cannot expect to hand people what is effectively a weapon and not expect them to use it. Whether it is spam or telemarketing, the concept is always 'we can force X number of people to interact with our annoyance mechanism if Y% of them end up buying from us'. The cost of this is the concern: if people could only bug you door-to-door, that puts a cap on how many of them any given marketer can employ. If they only have to use a phone, that expands their range of attack. If they only have to monitor a war-dialer in hopes it will weed out answering-machines and disconnected numbers, their range of attack expands still further. If they need only run a program to spam the Western World with 100 messages in everyone's mailbox- etc etc.

      It is technology that sets up this situation, and in the absence of legislation it is an arms race that cannot be won. You can have your resources rendered USELESS by the actions of nothing more than marketers at a high enough intensity. I've put my phone on no-ring machine-only with the speaker volume all the way down, at times when I was being really hammered by telemarketwardialers. That's an attack on a resource that I pay for and 'own', just like it was a DOS on my webpage.

      THAT is why we have legislation, and why we need the legislation to deal with this particular stuff. It's not even about 'privacy' for everybody, so much as it is about having our resources assaulted by machines, spam and similar technological innovations that can attack us more effectively than we can chase them off.

      THAT is why we need legislation, foobar.

    5. Re:what we really need by aka-ed · · Score: 2

      I mean no offense, but whenever I hear the phrase, "What we really need is... legislation," it makes me want to head for the hills.

      Were you in the hills when laws were passed against assault? murder? rape? Violation of my privacy deprives me of my rights, and if laws don't forbid it, what possible control do I have over information that is out there in the control of anyone who can buy, borrow or steal it?

      What do you propose? Ask them nicely? Depend on market forces, when market forces will always favor the person who cheat, lies and steals? You may not mean offense, but knee-jerk libertarianism (like knee-jerk anything) makes me sick.

      --
      I survived the Dick Cheney Presidency 7 to 9 AM 7-21-07
    6. Re:what we really need by dpilot · · Score: 2

      At the moment, the first and greatest good in the USA is money. The default state of affairs is that which generates revenue, jobs, and taxes. Wasn't always this way, won't always either, but it is now.

      Only when a problem rises in enough minds to tickle the conscience of the legislators do counter-monetary things happen.

      There are two types of people: Those who use money to live, and those who use money to measure their self-esteem. The 1% who own over half the country are in the latter camp, and subscribe to the Golden Rule.

      --
      The living have better things to do than to continue hating the dead.
    7. Re:what we really need by Anonymous Coward · · Score: 0

      Has it occurred to anyone that the system exists as it does now mostly because we legislated it into existence? Maybe we need to start repealing the laws that created it instead of packing on yet *more* legislation to undo something else which will stay on the books forever.

    8. Re:what we really need by SillySlashdotName · · Score: 0

      >>Were you in the hills when laws were passed against assault? murder? rape?

      And yet these still occur, and with the crowding of prisons, the chance of serving a full sentence is vanishingly remote.

      >>Violation of my privacy deprives me of my rights, and if laws don't forbid it, what possible control do I have over information that is out there in the control of anyone who can buy, borrow or steal it?

      Unless there are MASSIVE teeth in the law, then any law is more political than effectual.

      >>What do you propose? Ask them nicely? Depend on market forces, when market forces will always favor the person who cheat, lies and steals?

      What do you propose? Tell these self-serving market-droids that what they have been doing, while annoying, deceptive, and possibly damaging, is now illegal? This will change their behavior in what way?

      >>You may not mean offense, but knee-jerk libertarianism (like knee-jerk anything) makes me sick.

      You may not mean offense, but a willingness to give control over to a political institution ("What we really need is... legislation,")(like knee-jerk anything) is what depresses me, discourages me, and makes me sick.

      --
      Acts of massive stupidity are almost never covered by warranty. --me.
    9. Re:what we really need by aka-ed · · Score: 1

      The prisons are filled, primarily, with drug offenders, not perpetrators of violent crime.

      You contend that criminalizing violent crime is not a deterrent? That is laughable. In the case of violent crime, it at least gets the bad guys off the street for a while.

      I agree that the law should have teeth - all laws should, ineffectual laws are an injury to all law. Your suggestion that an outfit like Qwest would flagrantly pursue a policy that violates an enforcable law is as ridiculous as your contention that laws have no affect on violent crime.

      On the one hand, you indicate that law is useless, on the other you say that the law should be Draconian (massive teeth).

      Perhaps you haven't really thought things out, or perhaps you are merely nostalgic for an age where laws were few but vicious, say the medieval era.

      --
      I survived the Dick Cheney Presidency 7 to 9 AM 7-21-07
  29. Rotate proxies. by Kjella · · Score: 2

    I find rotating web proxies (not that hard to find), works pretty well.. ok if they scan the packets I send to the proxy sure they know, but other than that noone has my surfing *habits*, a page here and there but not the big picture.

    Kjella

    --
    Live today, because you never know what tomorrow brings
    1. Re:Rotate proxies. by dragonfly_blue · · Score: 2

      Unless you're encrypting your connection to the web proxies, your ISP can probably figure out how to hire a $25/hour Perl programmer to sniff the URLs you're visiting, en masse.

      --
      Free music from Jack Merlot.
  30. this is obviously a hoax by Anonymous Coward · · Score: 0

    i work for Verizon, and we've had this same thing come through our email boxes, only with the words Qwest replaced with Verizon, it's obviously either the product of some irrate customers, or a bitter employee of a competing company.

    i can't believe Slashdot would actually believe this is for real, come on, read that fucking thing, i highly doubt Qwest or Verizon would allow something with that poor of grammar ever be put out.

    jesus h you readers are stupid

    1. Re:this is obviously a hoax by steve_l · · Score: 0

      Bad news, I have the printed copy from qwest in my hand. It came in last week and I ran to the desktop to opt out, thinking it was just another abuse of privacy a country with no EU-style data protection laws. Glad to see the rest of the country is now upset.

      If you want, I can scan it and stick it up on a web page somewhere as approximate proof of legitimacy.

  31. So charge them back by Sebby · · Score: 2, Funny
    When ever they make a profit from selling your private info, send them a bill.

    You have a right to share in the profits, afterall, it's thanks to you they have something to sell...

    --

    AC comments get piped to /dev/null
    1. Re:So charge them back by ZxCv · · Score: 2

      Sending them a bill is one thing, but my guess is you wouldn't collect a single cent without filing a lawsuit.

      --

      Perl - $Just @when->$you ${thought} s/yn/tax/ &couldn\'t %get $worse;
    2. Re:So charge them back by Sebby · · Score: 1

      can you spell 'class action' ? :)

      --

      AC comments get piped to /dev/null
  32. Re:GET RICH QUICK!!! by QuickFox · · Score: 1, Troll

    Amazing! Two moderators have modded me down as offtopic without reading my post!

    Maybe my joke is lame and unsuccessful, okay. But how can a joke about selling lists of phone calls be offtopic in a discussion about selling lists of phone calls?

    Perhaps jokes on /. have to be much more obvious.

    Give a man a fish and he eats for one day. Teach him how to fish, and though he'll eat for a lifetime, he'll call you a miser for not giving him your fish.

    --
    Terrorists can't threaten a country's freedom and democracy. Only lawmakers and voters can do that.
  33. Re:A major problem requires a strong answer. by Anonymous Coward · · Score: 0

    >> I recommend assassination. You're not the only one thinking that way. Have you read Unintended Consequences by John Ross & Timothy Mullin http://www.google.com/search?q=%22unintended+conse quences%22+ross http://www.nguworld.com/vindex/95/123195vs.htm http://www.webleyweb.com/tle/le960508.html http://www.amazon.com/exec/obidos/ASIN/1888118040/ qid=914036656/sr=1-1/002-3937858-8613422 http://www.curleywolfe.net/cw/RV_UC.shtml

  34. Qwest migrated users to MSN by simetra · · Score: 1

    A about a week ago, I got an email kicked back to me that I had tried to send to someone I know with a Qwest account. The email said that they're address was now xxxxx@msn.com.
    It seems that Qwest migrated them to MSN, now their service is even worse (hard to imagine, I know!). They were assimilated!

    --

    "Would it kill you to put down the toilet seat?" -- Maya Angelou
    1. Re:Qwest migrated users to MSN by Phroggy · · Score: 2

      As much as I hate Microsoft, THIS IS A GOOD THING. Qwest.net (Qwest's ISP, formerly uswest.net) sold out to MSN. That means Qwest (a phone company) is no longer running a residential ISP! That means, hopefully, eventually, no more anticompetitive bundling crap!

      Phone companies are natural monopolies, and should not be allowed to compete in other markets such as ISPs. All other dialup and DSL ISPs have to rely on the phone company for the lines; it doesn't make sense that the company they all rely on should also be a competitor.

      --
      $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
      $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    2. Re:Qwest migrated users to MSN by Anonymous Coward · · Score: 0

      Yes, we all know how much Microsoft is against anticompetitive bundling.

    3. Re:Qwest migrated users to MSN by Phroggy · · Score: 1

      Yes, we all know how much Microsoft is against anticompetitive bundling.

      No, I'm talking about bundling by the phone company. At the moment they're still bundling I think (they're at least running co-branded DSL ads), but in theory, this should stop, and Qwest won't try to push any particular ISP.

      --
      $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
      $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    4. Re:Qwest migrated users to MSN by Anonymous Coward · · Score: 0

      It's assimilation when their ads now urge you to get Qwest DSL service and MSN? The ads don't tell you that you can use an ISP other than MSN.

      Actually, Qwest switching to MSN was the last straw. I'm now using a different ISP and am delighted, particularly with the much better tech support on the rare occasions when I need it.

  35. Qwest's family of companies by narfbot · · Score: 1

    As we develop new services, we want to maintain your trust while continuing to meet your service needs with innovative products. By sharing account information among Qwest's family of companies, and by
    aggregating information to learn more about trends and purchasing patterns, we can serve you better.


    So this would include MSN? Are they part of the big family too?

    Wouldn't surprise me - them sharing information. Glad I'm no longer on Qwest DSL and Phone.

  36. Ironic in wake of recent court decision.... by coyote-san · · Score: 2

    This is rather ironic in light of a recent Colorado Supreme Court decision. I don't know the details - just a quick blurp on the evening news - but in the past few weeks the CSC ruled a case where a woman sued for "invasion of privacy" after a financial fraud newsletter discussed her 2-year-old conviction for financial crimes.

    The court held that the story was still newsworthy, so she had no protection. However outside of legitimate news stories and the like, everyone else has the right to control ALL uses of their name and likeness in this state. This is far stricter than in every other state...

    Given this ruling, all of this "information sharing" may now be considered an "invasion of privacy" in this state. If I pay hard cash for an unpublished (not just unlisted) number, I think I can reasonably consider all other optional services to be equally private.

    --
    For every complex problem there is an answer that is clear, simple, and wrong. -- H L Mencken
  37. Re:More Horseshit Privacy Reactivist Nonsense.. by QuickFox · · Score: 2, Informative
    All Qwest is doing is telling you that they will be sharing meaningless information like wether or not you have Caller ID or (gasp) Touch-Tone Service installed WITH OTHER BRANCHES OF QWEST.

    From the original document (assuming it's correctly quoted on that page):

    Account information includes details about your service, such as [...] as well as calling and billing records. For toll calls that you are billed for, the information includes the number the call comes from, the number it goes to and how many minutes the call takes.

    So the information does include numbers their subscribers have called.

    Even if you notify us not to use account information for marketing purposes, [...] We also sometimes disclose account information to third parties who are not part of the Qwest family of companies when [...] or when it is commercially reasonable to do so.

    So they do imply marketing purposes quite clearly.

    Don't even bother reading the original posts about this article. I did, [...]

    Ahem.

    Give a man a fish and he eats for one day. Teach him how to fish, and though he'll eat for a lifetime, he'll call you a miser for not giving him your fish.

    --
    Terrorists can't threaten a country's freedom and democracy. Only lawmakers and voters can do that.
  38. Interesting Solution by Anonymous Coward · · Score: 0

    Is it yours, or did you pick it up somewhere and modify it?

    -- Ender, Duke_of_URL

  39. Yeah like a major newspaper by grahamsz · · Score: 1

    It'd be great if someone like the ny times printed this story... oh hang on nevermind.

  40. supermarket savings cards easily deceived by Karl+Cocknozzle · · Score: 2, Informative

    I manage to get the savings without giving any personal information. How?

    I signed up as a neighbor who died. According to the supermarket, I'm a 75 year old woman who buys a lot of diet soda and beef. And I get the discount, and they don't send me any junk mail.

    --
    Who did what now?
    1. Re:supermarket savings cards easily deceived by Cramer · · Score: 3, Interesting

      You hand the cashier the "bogus" discount card and then proceed to pay with your own credit card?

      I find it ironic how much people complain about their personal privacy when they don't even realize how easy it is to track a great deal of things. Nor do people realize how long this has been possible.

    2. Re:supermarket savings cards easily deceived by Anonymous Coward · · Score: 0

      I use the same approach.. Sign up for the cards with bogus information, or even better, pickup one of the cards someone has dropped in the parking lot.

      As far as credit cards.. If you are truely worried about your privacy you shouldn't even use them. I stick to cash.

    3. Re:supermarket savings cards easily deceived by Saffamer · · Score: 1

      I put my supermarket card in my cat's name. We usually pay cash at the grocery store, although I guess I could fill out the "You've been approved for our really high interest and fees card!" application that came addressed to said cat and use that.

    4. Re:supermarket savings cards easily deceived by Anonymous Coward · · Score: 0

      Been there. Done that. My cat now has a credit history

  41. Re:More Horseshit Privacy Reactivist Nonsense.. by QuickFox · · Score: 1
    Ooops, I bungled the HTML and some other details, making the quotes from Qwest look much worse than they really are in the original document. Sorry. Here's a much clearer version of the bungled part of my post:
    Even if you notify us not to use account information for marketing purposes, [...]

    So they do imply marketing purposes.

    We also sometimes disclose account information to third parties who are not part of the Qwest family of companies when [...] or when it is commercially reasonable to do so

    Again they imply marketing purposes, and quite clearly.

    The way I bungled the quote, it looked like they said they'd ignore subscriber's requests not to disclose the information. My error, they did not say that.

    Give a man a fish and he eats for one day. Teach him how to fish, and though he'll eat for a lifetime, he'll call you a miser for not giving him your fish.

    --
    Terrorists can't threaten a country's freedom and democracy. Only lawmakers and voters can do that.
  42. Get your facts straight before flaming by Ldir · · Score: 3, Informative
    Don't even bother reading the original posts about this article. I did, and like usual here on Slashdot, someone writes in screaming his head off in a panic about his "rights" are being violated and how much of a victim he is.

    All Qwest is doing is telling you that they will be sharing meaningless information like wether or not you have Caller ID or (gasp) Touch-Tone Service installed WITH OTHER BRANCHES OF QWEST.

    And in another fine Slashdot tradition, having one's facts straight is not required before flaming others for "not reading the article". Here are the facts straight from the Qwest notice:

    Account information includes ... calling and billing records. For toll calls ... includes the number the call comes from, the number it goes to, and how many minutes the call takes.

    We expect to share account information with Qwest companies ...

    We also sometimes disclose account information to third parties [emphasis theirs - kudos] who are not part of the Qwest family of companies when required by law, when it furthers prompt and accurate delivery of your service [cough-bullshit-cough - oops, pardon me], or when it is commercially reasonable to do so. [emphasis mine]

    Perhaps this is meaningless information in your book; it certainly isn't in mine. And, strike two, the notice explicitly states that they may share the information with third parties.

    Take off your tinfoil hats, kids. The Qwest boogeyman isn't trying to send you evil messages through your television. And, in the future you might be better served to THINK, then react --- Not the other way around.

    Good advice, you should try it. I don't know whether Qwest is sharing personal call information with others, but they are claiming the right to do so unless you tell them not to.

    I ignored this notice when it came in my bill. Thank you, NYT and Slashdot, for calling it to my attention. I will be on the phone tomorrow. I will also warn my friends and family, maybe drop notes to local media. In my opinion, in spite of my tinfoil hat, this is outrageous. It's way over the line.

    One other little Qwest anecdote re. their "quality" service. A couple of years ago, Qwest "upgraded" the service to our little suburb by installing a neighborhood C.O. replacement, a central distribution box of some sort. It immediately broke dial-up connectivity: 56K is now a fond memory. The best I can get is 26.4, many of my neighbors feel lucky to break 19.2. Later, I found that this wonderful upgrade also makes it impossible to provide DSL to our area (or at least that's what Qwest told me when I pushed them about availability).

    Deregulation was great for long distance, but local service has gone nowhere but down. It is ironic that we may someday get better service if only our cable provider will offer dialtone. That should tell you how bad Qwest is.

  43. Satire by Anonymous Coward · · Score: 0

    Yeah, but they've claimed that: #1 we own our comments (except when Katz wants to put them in a book and sell them). #2 that /. won't sell our information (so far apparently true - spambots apparently get it for free from the listings). #3 that they won't go out of business and sell their DB as part of the bankruptcy proceeds (cross your fingers, OSDN is divesting a bunch of 'non-core' related sites, eventually they may get out of the content game for something else).

    Currently, I'd trust the /. editors a little bit futher than I would a corporation. They've shown only some disregard for the little guy in the name of the 'better good' of printing a book, but otherwise are pretty good about watching out for users.

    But I don't trust them enough to get an account, which is why you can't read most of my posts.

    Así es la Vida, eh?

    -- Ender, Duke_of_URL

    1. Re:Satire by mESSDan · · Score: 1

      If you want an account here but want to remain anonymous, just sign up for a free email account at hotmail, call it something simple like slashdotAnonymouscoward, and sign up using that email address. This will let you retain a higher amount of privacy while still letting you post without using Anonymous Coward.

      --

      -- Dan
    2. Re:Satire by aka-ed · · Score: 1

      He means the Times. You do not need to register to read/write anonymously here.

      --
      I survived the Dick Cheney Presidency 7 to 9 AM 7-21-07
  44. Where does our duty end? by iconnor · · Score: 1

    You said that is our duty to inform ourselves, opt out, etc. etc.
    I don't know where this will end. If we were to actually read every contract, term and condition, update, and other document relating to our $20 phone bill and other contracts, we would not have enough time to live.
    Qwest has a legal team that has nothing better to do to write this stuff.
    If it was a truely equal world, we would be able to negotiate this contract and insert our own terms and conditions. However, this is not possible - is it?
    I am having a real difficulty getting Verizon to expain how they calculate USF. It is not a tax that I have to pay (FCC web site) but it is on my bill and there is no set percentage in the original contract. They have not answered this question and avoid it. Do I have to take them to small claims to get them to explain it? What contract negotiating power do consumers have?

  45. The problem by Anonymous Coward · · Score: 0

    > But how can a joke about selling lists of phone
    > calls be offtopic in a discussion about selling > lists of phone calls?
    The problem is that moderators are hurried and/or dumb. They probably read the "get rich quick" and hit off-topic.

    I thought it was a good joke :)

    Although it's blackmail, and we'd need a corporation with a lot of money to get us an exemption from the law like that.

    -- Ender, Duke_of_URL

    1. Re:The problem by QuickFox · · Score: 0, Troll

      and we'd need a corporation with a lot of money to get us an exemption from the law like that.

      LOL! Mod parent up!

      I thought it was a good joke :)

      Thanks.

      Give a man a fish and he eats for one day. Teach him how to fish, and though he'll eat for a lifetime, he'll call you a miser for not giving him your fish.

      --
      Terrorists can't threaten a country's freedom and democracy. Only lawmakers and voters can do that.
  46. Re:More Horseshit Privacy Reactivist Nonsense.. by Anonymous Coward · · Score: 0

    Hey poagie bait, Qwest is a huge company. They have no right to share the fact that I ordered a DSL line from one of their departments with the people in their marketing departments on the other side of the country. That's private info.

    Cheers,

  47. Direct Link to Article by guru_steve · · Score: 0, Offtopic

    Interestingly, replacing the www with college seems to give you a direct link to articles at nytimes. No registration required!

    Direct Link to article

  48. Exactly. Or, how to scam someone. by Anonymous Coward · · Score: 0

    > and shout out that I'm the socially inadaquate
    > being that I am

    And if you were in the right income bracket (hmm, buy the Census Bureau's analysis of rich census blocks, coorelate it with the address you get from Qwest...), and I'm a person of the right gender and low morals...

    Then I 'mistakenly' call your number, and strike up a conversation with you, or bump into you while you're working outside your house. Show off some tits, or buffness, and then get you involved with me. Then rip you off for all you're worth.

    Cake.

    -- Ender, Duke_of_URL

  49. What wiress data do they collect? Location? by steve_l · · Score: 1, Funny

    What exactly is the wireless data that Qwest is collecting and passing on? All they say is "information about wireless services", but that could include facts like "Mr L's cellphone was moving through the I-5 cells at 90 mph" which they could sell to everyone from WA highway patrol to BMW; and they could use the cell location information to see where the caller is and sell that to marketing weasels for directed selling. There is no need for E911 resolution for many marketing purposes, and the regular pings between handset and base stations will give them intermittent location info even when you dont make calls.

    "It's like a police state, only you pay $49.95 a month on a family plan to be part of it"

    -Steve

    disclaimer. I dont have a qwest mobile; I did after they took over USWest, but I dumped that service for verizons prepay for which I gave my UK address. So that little vendor may fall foul of the EU privacy laws if they do stuff with my data.

  50. Important followup by Brett+Glass · · Score: 5, Informative
    Here's a followup. Apparently, Qwest's bold move is due to a recent lawsuit in which Larry Tribe and other high-powered lawyers, working for the Bells, managed to derail the FCC's attempts to establish rules that protect consumers and promote competition. (See the decision at http://www.kscourts.org/ca10/cases/1999/08/98-9518 .htm). In this poorly drafted decision, two of a panel of three judges came to the absurd conclusion that requiring telephone companies to keep ANY customer information private -- including the details of whom you call and when -- violated the companies' First Amendment rights! (The same reasoning would cause any law requiring companies to keep information in confidence to be rejected on Constitutional grounds and would essentially negate all privacy legislation of any kind.)

    While the third judge's ringing dissent demonstrated that there were some serious problems with the resoning and legal basis of the ruling, the Bush FCC, which is said to have a bias toward corporate interests, has thus far failed to appeal it.

    Qwest and the other Baby Bells thus feel empowered to violate ALL of the plain language of 47 U.S.C. 222 (part of the Telecommunications Act of 1996), which states:

    Except as required by law or with the approval of the customer, a telecommunications carrier that receives or obtains customer proprietary network information by virtue of its provision of a telecommunications service shall only use, disclose, or permit access to individually identifiable customer proprietary network information in its provision of (A) the telecommunication service from which such information is derived, or (B) services necessary to, or used in, the provision of such telecommunications service, including the publishing of directories.
    The language here is quite clear and unambiguous. Regardless of whether or not the Bells can tie the FCC's rulemaking process up in the courts, the activities proposed by Qwest in its brochure are patently illegal.

    Yet, the Bells press on to sell users' private information. Apparently, they believe that the agency charged with enforcing the law has been rendered so toothless that they may break the law with impunity. But the fact is that if they implemented the policy stated in their little "notice," they would be breaking the law.

    Perhaps it is time for private and/or class action lawsuits, or suits by state Attorneys General, to enforce the provisions of the law? At the very least, states should make the company's proposed conduct illegal and fight attempts to destroy consumer privacy.

    --Brett Glass

    1. Re:Important followup by Anonymous Coward · · Score: 0

      After reading this desicion, there can be no doubt that Corporate interests have taken over the judicial process. The desicion is incredibly flawed. The first amendment does not even come close to applying. The Judges should know this. That means they are not guilty of misfeasents but the much more serius crime of malfeasents, which could result in jail time. Obviously they feel that their possition will be supported by both the Executive and Judicial brances, to take such a risk. They probably were also payed a lot. The thing to do here is to file charges against the Judges.

  51. No real alternative (was Re:Big deal...) by gnu-user · · Score: 1

    Please detail how you opt out via "not subscribiung to there service...

    As I can see it, there are two interpretations, both problematic.

    a) no local phone service all-together (the drawbacks to this should be obvious)

    b) Using a CLEC. While this on the surface sounds good, I rather doubt it. No CLEC is actually going to build out a physical plant (it doesn't make economic sense) so your call is being carried by the RBOC at some point anyways. As a transity provider, they may be under even less legal or economic obligation then they are as your phone company.

  52. Opt-Out Forms by futuresheep · · Score: 3, Informative

    Privacyrights.org has some very useful information on this very subject: Privacy Rights.org There's a form letter available to let companies know that you wish to opt-out of their information sharing: Opt-Out

  53. OT Quest Rant by filtersweep · · Score: 3, Informative

    I use qwest for a DSL line and had received ISP service through them prior to this impending MSN disaster (where they are assimilation the Qwest ISP customers).

    I switched to a local ISP rather than using MSN, although I was billed by Qwest ISP for a few extra months. Afraid the lackeys would disconnect my DSL line rather than the ISP services, I waited awhile before mustering the courage. I actually finally spoke with someone (after being transferred to numerous people) who was able to cancel the ISP charges AND credit me for several months of unnecessary charges.

    I was content with the fact that nothing was screwed up after dealing with a company that insisted a needed a new email/user name when I simply moved a few blocks away a few years ago, and left me without DSL for over a month (I eventually "got my good name back"- with considerable hassle and grief).

    However, Qwest charged me $30 for simply making a change to my service. I called them yesterday out of principle. They stated any change to DSL service results in the charge. This makes no sense to me whatsoever since the actual DSL change occurred months ago (with no charge) and at this point I was cancelling ISP service (which SHOULD have occurred months ago, but I digress).

    Of course if you *migrate* to MSN, there is no charge... now I could care less about the $30, and frankly I'd gladly pay it to NOT be a MSN customer, but it is the principle of the matter that bothers me the most. As it relates to the article here, it is yet another "unfair" business practice that favors vendors and subsidiaries with a special relationship to Qwest.

    I tried to explain to the phone rep. that it made no sense to charge me $30 to change ISPs when they would have changed me for free anyway... or that my ORIGINAL service with Qwest's ISP will no longer exist- that if I had wanted to be an MSN customer I would have done so years ago, that their material disclosed that migration to MSN would occur automatically if I took no action to switch ISPs, that I NEVER agreed to be an MSN customer in the first place, blah, blah, blah...

    I still cannot find any info regarding a fee for a change in service, and I am under no contract. The amount of ignorance EVERYONE I've spoken to at Qwest about switching ISPs is remarkable (barring the one exception).

    Qwest basically is a monopoly, and they use their position somewhat exploitively. I guess if a business practice does not relate DIRECTLY to phone service, the public utility commission has no jurisdiction?

    --


    Those that suggest you "dance like no one is watching" really want to see you make a complete fool of yourself.
  54. A Privacy Policy is NOT the same as T&C by aka-ed · · Score: 2

    When you install ISP software, it will present a software license and in most cases the Terms & Conditions of the service for approval. But no ISP I know of presents its Privacy Statement in the course of installation or signup. They do sometimes tell you where to find it on the web, or even provide a link.

    What they don't want to do -- and correct me if your ISP does this -- is put it in front of people's faces. Unlike software licenses and TOS, people will read a Privacy Statement. The reason is, most ToS and software license agreements don't affect your life outside the use of the specific service. Privacy affects your life.

    --
    I survived the Dick Cheney Presidency 7 to 9 AM 7-21-07
  55. This needs points please. by El+Camino+SS · · Score: 0, Offtopic


    I'm out. Mod this cat up!

  56. Free Crack!!! by Anonymous Coward · · Score: 0

    Watch this get modded up. Those moderators, they love the crack!

  57. Sure.... by Kjella · · Score: 2

    But packet scanning usually requires a search warrant.. oh was that a request to a proxy or containing some confidential information (which should be encrypted anyway, but beside the point).. unlike logging target ip of every packet, which never contains anything of sorts.

    Kjella

    --
    Live today, because you never know what tomorrow brings
    1. Re:Sure.... by Cramer · · Score: 1
      • But packet scanning usually requires a search warrant...
      Excuse me while I climb back in my chair. That's very funny.

      How many hackers or script idiots have ever been arested and charged for illegal wire taps? Aside from Mitnik, who actually did perform wire taps, I know of NONE. How many ISPs have been charged for their agressive proxies (web on port 80 and smtp on port 25)? NONE. Mindspring has done this for many years. (pissing off lots of people, but they've never had any legal problems because of it.)
  58. Humans don't want to hear a bunch of noise... by NanoGator · · Score: 1

    Would I be correct in assuming that the reason these companies want to share your info is to optimize their advertising tactics? Instead of blasting everybody with an offer for cheap flights to Orlando, only blast the people who are calling Orlando hotels?

    If I'm correct, then every company using this technique is rather oblivious to the obvious problem. No human being wants to listen to a bunch of noise. You'd think they'd know that just from the sheer number of people who thinks that 2-minute commercial breaks are worth spending extra money on VCR's with commercial skip features.

    Ideally, it'd be nice if companies had products or offers to make you, they'd put their resources into benefitting you the most in a way that it is profitable to them, as opposed to trying every trick they can think of to get you to read/hear about it. Brand loyalty is an example. "Hey! Fly with us, and we'll give you half off of your next flight!", airline miles are a good example of this technique. Instead of trying to encourage you to fly by sending a bunch of people unsolicited emails/faxes, instead they put that effort into taking their existing customers and rewarding them for continuing to fly with them.

    They'll never 'optimize marketing' by collecting personal info, it isn't even really necessary! I'm starting to think that coporations have this dream that one day they'll have such efficient control over the information they gather that they'll be able to make money on every message they send out.

    Look at Napster! The RIAA thinks that they'll lose money from it, so instead of doing the logical thing (finding a way to make money with Napster or it's style of business practice), instead the sue it to death. Not necessary! Make money with it! Napster did!

    "Well, if we put enough laws into practice, everybody will have to buy stuff when we tell them too, and anybody who tries to fight it will be exteriminated... exterimante.. EXTERMINATE!!"

    --
    "Derp de derp."
  59. Re:GET RICH QUICK!!! by HiThere · · Score: 2

    Yeah, it sounds like a joke. But how sure are you? It might be illegal, but selling the info would be legal, and "commercially advantageous". So that would require that the individual blackmailer be traced down. Which can be much more difficult, particularly if there were a lot of them.

    And shutting down one blackmailer wouldn't protect one from all of the others, who have access to the same info. (I wonder what the subscription cost would be?)

    If this is legal, then perhaps we need to demand that the corporate records also me made available? But what kind of society does that lead to? And do we want to go there?

    Also, the court decision seems to have much broader implications. Consider, e.g., medical records. Appearantly the government can't require that they be kept private either. Etc.

    The basic fallacy was the court decision that declared that corporations were people. That was obviously can clearly blantantly false when it was decided. If is obviously fals now. And it's at the root of many of the current problems.
    .

    --

    I think we've pushed this "anyone can grow up to be president" thing too far.
  60. My BIOS by evilviper · · Score: 2

    Everyone knows that BIOSes have an option to require the password at startup... However, the wording of those messages differ greatly. On one system that I uncovered at work, (an IBM if I remember correctly) booted immediately to a prompt that said:

    "They Keyboard Is Locked.
    Type Your Password To Continue"
    [sic]

    --
    Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  61. Re:GET RICH QUICK!!! by QuickFox · · Score: 1

    Yes, reality is getting far too similar to that joke. It's chilling.

    Give a man a fish and he eats for one day. Teach him how to fish, and though he'll eat for a lifetime, he'll call you a miser for not giving him your fish.

    --
    Terrorists can't threaten a country's freedom and democracy. Only lawmakers and voters can do that.
  62. Re:Exactly. Or, how to scam someone. by Mojo+Geek · · Score: 1

    I'm proud to say it took more than a flashy pair of tits to wipe me out. I sampled all of her body parts before I came to broke. At least that's the way I remember it.

  63. Is Qwest one of MSs Bottoms? by Anonymous Coward · · Score: 0

    Questions to ask:

    How much Qwest stock does MS own?
    How much MS stock does Qwest own?
    How many QWest Board of Directors are MS officials?

    And:

    What are QWests plans ( or MSs plans for QWest) for Passport?

    BTW, this is *not* conspiresy wacoism. I work for a large corporation with MS officials on the Board of Directors. We are getting ready to pull down our pants, bend over and let MS access to our most privat part, despite the screams of the experts ( experts can't be trusted because they know Unix and miss the Command Promp, or the experts should be disregarded because they are arogant Unix snobs, or a million other reasons created by MS ministry of propeganda and sqirted into the hungry mouths of upper managment.) I have resently been told that my anti-MS/Pro Linux/BSD stance is preventing a promotion because the facts are embaressing to managment. MS does indead take over Companies from within.

    1. Re:Is Qwest one of MSs Bottoms? by Anonymous Coward · · Score: 0

      I have resently been told that my anti-MS/Pro Linux/BSD stance is preventing a promotion

      No, the reason is most likely your chimp spelling and monkey grammar. Not to mention your brainless sheep-like half-brained advocacy/fanaticism (which you share with the rest of your Slashdot brethren, if that makes you feel better). This is what I believe you're confusing with "wacoism". Whatever the fuck that happens to be.

    2. Re:Is Qwest one of MSs Bottoms? by Anonymous Coward · · Score: 0

      Oh, this is rich. Judging by the way you "write", you are the classic textbook-definition retard/asshole combo, yet the *real* reason behind all of your apparent misfortunes in life is not the immediately obvious fact that you lack all intelligence - nope. It's really Microsoft's fault.

      Get a shower, get laid and then try again.

  64. The Evil Silver Lining by DaveWood · · Score: 5, Funny

    So the talk tonight is about your phone call history being for sale. Perhaps it's already happening, or perhaps the water is merely being tested... the groundwork laid. But let's speak generally, and think about the future. If privacy is outlawed, look at the bright side. There should be a lot of interesting things for sale!

    If the telephone company will sell the dirt on who calls who and when, then they should sell it to anyone... even you, right?

    Of course, they may refuse to sell YOU such information (for whatever reason). Then you have an interesting double-standard to explore... Why do they deal with Mr. Make Money Fast and not with you? It might be a question for the courts. And you can probably fool them into dealing with you anyway - start a "fake" shell company, pretend to be someone they will deal with, etc...

    I would be surprised if it's so hard, though. If they've really gone to the trouble of gearing up to sell this data, shouldn't they be selling it to every customer they can find? No, the worst possibility is likely that they will make it a little bit expensive. But this won't be a bother to a public interest group which can pool resources.

    Now picture yourself holding the binder of DVDs (or the u/p to the database) - phone records for whole regions for whole years. You now have access to all kinds of nifty information about all kinds of interesting people. Celebrities, government bureaucrats, policemen, your ex-girlfriend/boyfriend, your boss, your employees... The more detailed and revealing the data, the better!

    An apocryphal mountain of dirt will be at your fingertips. Start mining it, and start abusing it! Anyone you embarass or blackmail is an instant convert to the cause! The more marks you horrify, and the more wealthy and powerful they are, the better. Get creative! Take out a full page in a local paper and fill it with names of everyone in the neighborhood who calls 900 numbers for pr0n. "Stalk" your mayor/congressman/sherrif/principal. Try to catch people cheating on their spouses. Try to catch businessmen calling politicians - and vice versa! Have fun watching how much police talk to organized criminals - and when!

    Of course, the really interesting targets (members of congress, secret service, military, movie stars) might somehow manage to get themselves hidden - although many won't, since the opt-out trap works on powerful and meek alike. Regardless, you either get everyone, or you get another exploitable double-standard, from which comes either the ability to make trouble for the marketers, or the ability to get yourself off the lists too.

    Hey, that's one of my favorites - the myth that you can "opt-out" at all - meanwhile, everyone who's already bought your data has resold it to 100 people, and each of those resold it to another 100... You could print a regular column of detailed information on those people who have "opted out" by buying the data regularly and comparing versions. I just kill myself sometimes.

    The worse damage they do, the more egregious the privacy violations become, the better the opportunities for successful protest. If some people (dare we say, even the majority of people) lack the imagination to understand what the erosion of privacy rights is doing to them, then they need some preventative medicine, and (according to the gov't!) you have every right to give it to them. It will be your social duty, not to mention smashingly funny, to unleash some tough marketing love, if you will, on the unenlightened. You know what they say: we only realize what we love by how much it hurts when it's lost.

    1. Re:The Evil Silver Lining by evilmrhenry · · Score: 1

      OK, this looks like a good idea. Want to create privacy laws? Pool money, buy information on congressmen, and wave it around. No money? Try alerting a media source with money and without morals.

    2. Re:The Evil Silver Lining by scanman857 · · Score: 1

      Okay... who exactly are we supposed to call in order to buy this info?

    3. Re:The Evil Silver Lining by Steve+B · · Score: 2

      There's precedent for this sort of thing -- a dig through Robert Bork's video rental records during his confirmation hearings led to the Video Privacy Protection Act.

      --
      /. If the government wants us to respect the law, it should set a better example.
  65. What are corporations, really? by Kaenneth · · Score: 1

    a way to pay off the goverment to buy immunity from the people. How else could double-taxation be profitable? it keeps the evil people who run bad companies (Tabbaco, the phone company, Firestone tires...) from being liable to the people.

    I consider Corporations to be little more than leagalized bribery.

  66. When you see Qworst's ads... by Happy+go+Lucky · · Score: 1
    Their current slogan is "Ride the Light." That's a little too close to the title of a Metallica song (from back when they didn't suck) about dying in the electric chair.

    In my area (Colorado front range) it's possible to get local phone service from AT&T Broadband as well. Now, AT&T are a bunch of mopes as well, but at least they're !Qwest.

    (And AT&T DSL doesn't require using MSN!)

  67. that won't do what you think it will by quistas · · Score: 1
    This won't (and doesn't) work. When contributions by industries or companies is banned or they wish to donate more than they're able to by law, they compensate their own employees with more cash and then expect them to support issues or candidates with that money as a condition of continued employment.


    Now you can say you'd ban that kind of thing, but once the paper trail disappears, you'd be getting into whether these employees freely support these canidates as part of their own interests, or as proxies, and that's dangerous territory to get into.


    An alternate, better solution is publically-funded elections, but that's a whole other discussion.

  68. We should lock the pricks up by FreeUser · · Score: 4, Interesting

    The language here is quite clear and unambiguous. Regardless of whether or not the Bells can tie the FCC's rulemaking process up in the courts, the activities proposed by Qwest in its brochure are patently illegal.

    [...]

    Perhaps it is time for private and/or class action lawsuits, or suits by state Attorneys General, to enforce the provisions of the law?


    Perhaps it is time we started imprisoning CEOs and board members of companies that willfully break the law like this, counting on endless court battles and legal thuggary to allow them to gain the profits of their illegal actions before they can be compelled to adhere to the laws the rest of us are expected to abide by. As long as it is simply a numbers (financial) game one of the most important, and potent, deterrents against breaking the law will be rendered impotent, namely the consiquence of doing time for violating other people's rights. (Including the right to privacy ... after all, we lock up individuals who do this sort of thing, usually applying the label "voyeur" or "peeping tom" so why should we be any less stringent with organized, by some definitions conspiratorial, violations of our privacy?)

    --
    The Future of Human Evolution: Autonomy
  69. The Amish by Anonymous Coward · · Score: 0

    Maybe they had it right all along. Deny all technology and remain the most free people in the United States. The worst they have to worry about is if Jebbediah the feed store owner notices that they are buying feed more often, then maybe he'll let Ezekiel the barbed wire store owner know that they may be expanding.

  70. Article text by Anonymous Coward · · Score: 0

    January 1, 2002 Qwest Plan Stirs Protest Over Privacy By JOHN SCHWARTZ [S] ome customers of Qwest Communications (news/quote) are angry over the latest mailing from the company, and it is not because of the size of the bill. The company recently sent its customers a pamphlet similar to those distributed last year by financial institutions, describing the ways that Qwest will use the customer's personal data. Other telephone carriers will be sending out notices as well, according to the Federal Communications Commission. But the breadth of the Qwest statement has privacy advocates upset. It says that unless customers contact the company to prohibit the practice, Qwest will share with its several subsidiaries such data as telephone services used, billing information and places called. (Three paragraphs snipped.) Happy?

    1. Re:Article text by Brett+Glass · · Score: 1
      The author of the article, which appeared in the Times today, tells me that he originally included information on the most outrageous aspect of Qwest's policy: in particular, that it would share calling information with third parties even if customers opted out. A copy editor, cutting the piece to fit, excised that key information and made it seem as if the data was only to be distributed to subsidiaries (which is anticompetitive and therefore hurts consumers, but most people won't realize that).

      For the full scoop, including the text of the little notice included with Qwest's phone bills, read the IP posting.

      --Brett

  71. doesn't matter who your phone company is by Anonymous Coward · · Score: 0

    All (or almost all) phone companies use a single company to process their billing and this company has the ability to compile calling histories of every american to every other american for every call every day of the week. They're owned by a Saudi group, as I recall, and have recently become the focal point for investigation into having "secure lines" for government persons so that these databases of calling histories can only be exploited against private citizens by the Arabs.

    So it doesn't really matter who your phone company is. You're going to get fucked.

  72. Re:this is slashdot by Rivendell · · Score: 1

    Better yet, call the Qwest opt out number from non Qwest owned pay phones. Unless the law was changed, pay phone providers are able to recover a surcharge of something like 28.4 cents from the 800/8XX provider for each call originating from their pay phones.

  73. Bellsouth did this months ago by Anonymous Coward · · Score: 0

    Yeah. It's shitty. but you should get a number to call to opt out of this shit.

  74. Stop Blaming MS Software Bugs! by Anonymous Coward · · Score: 0

    Um, I have noticed that most people who have little difficult spelling are bad programmers. I have also noticed that most people who equate spelling ability with intellegence are generaly rote learns with absolutly no creativity. Your type are subconciusly intimidated by those with real intellegance, so focus on spelling as a means to enhance your self esteam. I happen to be dyslexic and am working with a dying monitor and a horrible keyboard. If you want to keep sucking Bill Gs FUD go ahead. All it shows is that you are a mindless slut. I can program circles around most people. I bet you can't even program. I've been doining it a long time. I have also been aware of MS tactics for a long time, longer then most /. readers. I started hating MS around 1987 ( note this is pre Linux). We are not the first Company that MS has subverted from within. Obviously you are too stupid to understand any of the points I have made. All have been documented though not heavily publicized. MS owns a lot of stock in publishing companies.

    And why the FUCK do you think a rant posted anonymously on Slashdot has anything to do with my behavior at work? You are indead a mindless drone, not a real human. I bet that if you were alive during the Fourties, you would still be advocating cooperation with Hitler even as they bombed Londan. Your type makes me sick.

    1. Re:Stop Blaming MS Software Bugs! by Anonymous Coward · · Score: 0

      Forgive him. Sometimes people like us, with genius-level IQ's in math, science, and literature forget that there are idiots-savant good at math and programming but with large areas of their brain that deal with reading and writing shrivelled like Bob Dole's ball sac.

    2. Re:Stop Blaming MS Software Bugs! by Anonymous Coward · · Score: 0

      > Um, I have noticed that most people who have
      > little difficult spelling are bad programmers.

      What about people who spell correctly, but use bad grammar? Don't they suck just as much?

      I spell well, write well, and program well. I debugged a problem in less than 10 minutes that another programmer and two (!) on-site Microsoft programmers (think $1k/day/programmer for months) couldn't in two days. See, corruption was going on, and the WCHAR array in their CE code wasn't quite large enough for a giant string they programmatically copied into there...

      I've often viewed those without language ability as lacking, like they were some kind of 3-armed ape in The Mote in God's Eye. But what if you could have that ability and the ability to read, write, and spell well? Oh, D&D and EverQuest may rule that out, but in reality such people exist and can bench press 260...

  75. Stop Blaming MS Software Bugs! by Anonymous Coward · · Score: 0

    Lick my hairy asshole, you mindless sucker of Microsofts FUD.

  76. particularly insidious because... by Anonymous Coward · · Score: 0

    ...government TLAs are beginning to use commmercial information source providers to direct and focus their investigative efforts.

    What's the big deal?

    No oversight. If I completely wanted to fuck over *your* life, I just create a bunch of bullshit entires in my database, buy information from QWest associating your telephone#/address with this information and then drop a dime after the FBI, local police, sheriff's offices, bounty hunters, etc. subscribe to my service trolling for various high payout enforcement targets.

    The really cool thing is that you have absolutely zero recourse because:

    1) the enforcement agency will not reveal or even be able to duplicate the search/troll that brought them to your door

    2) the QWest was the organization produced the match by providing the information that linked to something that already "existed". Liability gets suffeled around in the fine print of the various information subscription services... quite possibly across state and national boundaries.

    Question: How fast do you think your door is going to get kicked down if a corralative search of varous "databases" shows that you have a prior fenonly conviction for distribution, abnormally high power bills, a title to 2001 Mercadies, an outstanding arrest warrant and no tax returns filed for the last 5 years? Police departments would jump on that faster than flys on shit and the cool thing is that after they realize that there's been a huge mistake, they'll cover their ass in some other way (planting evidence is the most obvious, but every family has a black sheep they can go after)... and you'll be offered a deal: you drop your suit and they'll drop their charges, with non-disclosure and you *still* get to pay your lawyer's bill.

    Things get even weirder when you start talking about sheriffs, bounty hunters, repo men and other oddities of the legal parallel universe.

  77. Sprint -- Opt Out Contact Info (for CPNI) by MMHere · · Score: 1

    Here's what info I could find for opting out of use of the same data by Sprint:

    1-888-212-2145

    It is always better to communicate your opt-out intent in writing. I have no info (yet) on how to do so with Sprint. When I call the above number, however, I will ask for that info. Then I'll send a written letter stating my intention to opt out. I will request a formal response to my letter.

    IANAL

    P.S.: CPNI == Customer Proprietary Network Info. This is what the bureaucrats term the info they are selling without your consent.

  78. I am used to some of this by Anonymous Coward · · Score: 0

    This will just keep building...

    I almost quit shopping at Albertson's when they started a card prgram after years of proclaiming card-free sainthood as a motto.. but alas.. the rest of the bastards want a card ('cept walmart.. let's hope their Neighborhood Markets make big inroads... card free that is)

    The real kicker is when Citibank informed me that they were revoking my right to trial... they now have a forced binding arbitration agreement: http://www.cslib.org/attygenl/press/2001/coniss/cc arb.htm (that was the first goo link off google I found, there are better ones...

    1. Re:I am used to some of this by a+random+streaker · · Score: 1

      > The real kicker is when Citibank informed me
      > that they were revoking my right to trial

      Kind of strange, even if you agree to it. I thought it, like all rights, was "inalienable". Even you can't sign away your inalienable rights.

      --
      "All representatives are busy. The estimated hold time is one..hundred..sixty..four..minutes." Detroit Edison, 02/01/02
  79. Background - How we got here by MacRonin · · Score: 3, Informative
    Just thought I'd post a few background links that I got from the Privacy Digest archives
    • Privacy Digest: Wednesday, August 25, 1999.

      "CNN" - FCC to appeal court ruling vacating privacy regulations - August 25, 1999.

      A court ruling overturning federal protection of telephone customer records puts the interests of phone companies over the rights of consumers, a top federal regulator says.

      The Federal Communications Commission("FCC") plans to appeal the decision by the three-judge panel of the 10th U.S. Circuit Court of Appeals, which could enable phone companies to use information about customers for marketing purposes without obtaining their consent.

      "FCC" Chairman Bill Kennard said the court's decision to reject the commission's rules remove important protections to consumer privacy.

    • Privacy Digest: Saturday, August 28, 1999.

      Political News from "Wired News" - Phone Records Up for Grabs?.

      A court ruling ( 98-9518 -- U.S. West Inc. v. Federal Communications Comm. -- 08/18/1999 ) with implications for the use and sale of private telephone records sets a disturbing precedent for how the courts regard privacy, watchdog groups say.

      But the Federal Communications Commission("FCC") will appeal last week's 10th Circuit Court of Appeals decision, which pleased those privacy groups.

      The ruling effectively canceled a vague "FCC" regulation that had forced phone companies to obtain customer permission before using or selling call records for marketing purposes.

    • Privacy Digest: Monday, November 1, 1999.

      ACLU Press Release: 10-25-99 - Consumer and Privacy Organizations, Legal Scholars Urge Appeals Court to Protect Consumers' Telephone Privacy.

      In a friend-of-the-court brief filed today, 15 consumer and privacy organizations and 22 legal scholars urged a federal appeals court to reconsider a decision that would allow telephone companies to use private telephone records for marketing purposes.

      The groups, including the American Civil Liberties Union, said that the case is of great importance to consumers across the United States.

      The brief, filed in support of a petition from the Federal Communications Commission, asks the 10th Circuit Court of Appeals to uphold a privacy provision that was enacted by Congress in 1996 and implemented by the FCC.

    • Privacy Digest: Monday, June 12, 2000.

      Political News from "Wired News" - Court Sides With Telcos on Info.

      The Supreme Court let stand Monday a ruling that overturned a federal regulation requiring telephone companies to obtain customer approval before using or disclosing information about their account for marketing purposes.

      The justices declined to review a ruling by a Denver-based U.S. appeals court that the FCC violated constitutional free-speech rights under the First Amendment when it adopted the regulation in 1998.

  80. Imagine by buzzcutbuddha · · Score: 1

    if all of the US citizens spending all of their time bitching here on Slashdot took their intelligent comments, empassioned remarks, and valid concerns and started flooding the offices of the people here and here who actually can do something.
    Democracy only works when the people speak up.

    1. Re:Imagine by Anonymous Coward · · Score: 0

      >Democracy only works when the people speak up.

      Democracy only works when blood stains the ground.

      Again, we cry wolf.

  81. The answer is simple. by hateddamntruth · · Score: 1

    Boycott them en masse.

    They don't care about being morally upright. Hit them where they will only listen: In the money. That's the only language they understand.

    Bastards.

  82. Re:GET RICH QUICK!!! by a+random+streaker · · Score: 1

    > And shutting down one blackmailer wouldn't
    > protect one from all of the others, who have
    > access to the same info.

    Already you have to pay the phone company to not list you in the phone book or in online/operator directories. Would the phone company charging you to not be sold around be that out of the question? It's the same thing, and sounds more than a little like blackmail.

    Have you seen that ad on TV lately, where a girl at the bar gives her phone number to a guy who asks for it, then some other guys ask him for her number, and he says "5 bucks OK?"

    --
    "All representatives are busy. The estimated hold time is one..hundred..sixty..four..minutes." Detroit Edison, 02/01/02
  83. Did no one catch the irony by Unknown+Bovine+Group · · Score: 2, Funny
    in this....

    The New York Times has an article (free registration required) about customer reaction to a recent mailing by Qwest. Although the mailer only describes their privacy policy as it currently exists, apparently it's caught a few people by surprise."

    Read the horrors of people misusing your personal information!!! (must provide your personal information to access)

    --
    m00.
  84. If you don't like there peaches ... by Anonymous Coward · · Score: 0


    then don't shake there tree... as the blues song
    goes. Is Qwest the ONLY provided. I don't thing
    so... cancel you accounts now...send a pro
    test vote...it cheaper than law suit.

  85. Yeah... by Anonymous Coward · · Score: 0

    I'd agree with that. But if you really feel that way, team up with 2-3 other people and each of you support one candidate.

    As long as it only limits you to one candidate per office, it'll be workable.

    -- Ender, Duke_of_URL

  86. Same thing... by Anonymous Coward · · Score: 0

    How many ACs get heard here nowadays?

    Default viewing for casual users is above listening to most AC posts.

    -- Ender, Duke_of_URL

    1. Re:Same thing... by aka-ed · · Score: 1

      If you wish to read AC's you can. Despite the tendency of moderators to smoke too much crack, the moderation system allows posting rights without making the right to read worthless. Maximum freedom to posters without abridging the freedom of others.

      --
      I survived the Dick Cheney Presidency 7 to 9 AM 7-21-07
  87. if you have a name... by Anonymous Coward · · Score: 0

    You're not anonymous.

    You shouldn't be able to look at all of my posts by simple means. And I shouldn't have to use cookies, nor anything else. If I want to be attributed, and not use cookies, lemme login each time I post a message.

    Man I miss the G.O.Days...

    -- Ender, Duke_of_URL

  88. Geez man... by Anonymous Coward · · Score: 0

    They must *really* hate you, they're modding you as a Troll.

    Sheeit. Moderators suck.

    You should come over to k5, it's much nicer there.

    -- Ender, Duke_of_URL

  89. info: spam the mafia by LifesABeach · · Score: 1

    hey, i can think of no other group better to handle this 'marketing' event than 'lenny the leg breaker'.

  90. Discussion email list created -- possible action by Anonymous Coward · · Score: 0
    I have created a discussion list regard possible protest action. To subscribe, send a blank email to qwest-action-subscribe@dotorg.org

    This list may be centered around the Denver, CO area, since that's where I am, and that's where their headquarters are... But all are welcome to participate.

  91. Re:this is slashdot by Anonymous Coward · · Score: 0

    Try ">" next time, mate.

    Cheers

  92. Re:Discussion email list created -- possible actio by BluKnight · · Score: 2, Informative
    Apologies for the redundancy, but since I posted the original as an AC, like an idiot, I'm reposting it where I at least have the chance of a +1: I have created a discussion list regard possible protest action. To subscribe, send a blank email to qwest-action-subscribe@dotorg.org

    This list may be centered around the Denver, CO area, since that's where I am, and that's where their headquarters are... But all are welcome to participate.

  93. This is news? by Spamuel · · Score: 1

    I hate to break to everyone, but there seems to be a lot of people saying you should switch telephone providers to avoid getting your calling information collected. Here's a news flash, all telephone providers collect this information, and they've been doing it for a long time now. They mainly use this information for network utilization purposes, however, it does also have obvious marketing advantages. Not to mention the fact that all the Telcos use each others networks, so even if you're not a Qwest customer you will at one point have a call sent through one of their switches, and the information about that call will be recorded. The only news here is it seems Qwest is planning on using this information to do some marketing, and they decided to inform their customers about it.

  94. Look what happens when you try to opt out... by TheWarlocke · · Score: 1

    Content-type: text/html
    Software error:
    No such file or directory at /web/uswc/cgi-bin/optout/cpni_opt_out.cgi line 178.

    For help, please send mail to this site's webmaster, giving this error message and the time and date of the error. ;

  95. 7.5 minutes to opted out by kitchen · · Score: 1

    Although I probably threw the easy-to-miss flier out, and despite the difficulties presented in the article's links, I called the main service line (1.800.244.1111) (as presented on my bill) and was nominally opted out, but wait! did I hear about the Great New Custom Choice Package!

    But wait, did you hear about the great new contracting rate I charge to grade solications that come back with service requests?

    --

    I was talking, not thinking. -D. Franz

  96. well lucky for all of you. by lsd4all · · Score: 1

    what are the rest of us (the qwest slaves in portland, oregon) supposed to do when we don't have another phone company alternative? I don't subscribe to cable, so I can't get a cable modem, I don't have satellite tv, so I can't have satellite internet access and I don't own a cell phone and I don't want to buy one so I can get wireless access. The list goes on...

    so why does my butt hurt every time a new technology comes out?

  97. Even more irony by Anonymous Coward · · Score: 0

    So true. Or how about the irony of all the people cruising around with their cell phones, but then whining like a bunch of babies when the phone companies try to provide the cell phone towers needed for the service. Best of all, how about all of the people who say "corporation" like it is some kind of evil, dirty word, but sure don't mind the fact that those very corporations provide the majority of our paychecks, and make the standard of living in the United States so high.

  98. Re: Qwest E-Z Opt-Out by JWReed · · Score: 1

    Here it is, Boys and Girls, painfully obvious, but as real as the Arizona Republic (e-newspaper)it appeared in. Opt- Out, while Ya can... http://www.qwest.com/cpni/ Good Luck. Death to Spam.

    --
    "the smaller the mind, the bigger the noise it makes"