Telstra To Put Linux On Desktop
StArSkY writes "The Australian has an article today outlining how Telstra, Australia's largest Telco, is switching to Linux and open source on the desktop. Their pilot has been quite successful, and improved stability has been noticed. On trial are Star Office, Gnome, Mozilla and Wyse. Spending AUD$1.5 Billion a year on IT, means Telstra using Open Source is a massive boost to Open Source developers and support professionals. Not mentioned in the Article is that Telstra also just Dumped IBM Global Services, and will be running IT in-house again! Telstra will be hiring Linux-savvy people I think..."
better book that flight for down under, mate.
My problem? I was perfectly gruntled, until some numbnuts came by and dissed me.
They're a pack of lying monopolistic bastards who break the law at every opportunity, employ deceptive advertising practices and screw every other telecom company in the country sideways. They're still half government owned, so we get the worst of both worlds in that respect.
Regarding their use of Linux, "even the Devil may cite Scripture for his purpose".
deus does not exist but if he does
Telstra will be hiring Linux-savvy people I think..."
Outsourcing companies rejoice! India rejoices. US, UK drink wine in the park!
"It's not your information. It's information about you" - John Ford, Vice President, Equifax
They plan to cut IT costs in half, but are still keeping some servers running NT and Solaris. Plus there is the cost of hardware, bandwidth, etc. So how much of the $750 million do they plan to spend on OSS?
-a
This is quite a good news for open source developers. Telstra is a giant and they jumping into linux is somethin to take note of. Of course they will be hiring linux gurus to make this change
Peace
Dosai
"... [O]ur goal is to complete... at the end of October, draw our conclusions and rapidly roll it out."
Will we be surprised if, two months from now we hear: "Alas, all 500 test subjects hated it terribly; we'll stick with Windows. Oddly, they all seem to have inherited $1M from abroad.".
Most likely the #1 Unfunny Meta/Moderator on
Wow, unexpected good news. I was burnt badly by the Telstra 2 share offer and I was about to give up hope of Telstra returning to its clueful roots.
I still haven't forgiven them for download capping their ADSL...
For the last couple of years they have been increasingly conservative, increasingly anti-competitive and increasingly stupid. They artificially inflate their Telstra Shop profits with their exorbitant call costs and line rentals (Really, charging $20/month to a rural person who makes 2 calls a month???). Not to mention how they ripped off millions of mum and pop investors with the whole T2 failure. However. Supporting Linux is a good thing, so ummm, I'm a little confused about how I am supposed to feel about Telstra now...
The article mentions training costs, so I doubt that they'll be hiring. Looks like they're going to attempt to re-train the current staff. Or at least those staff that aren't in India.
It starts with a small scope. In some, small, area, Linux is "good enough".
Then, somebody asks: "What about..."? - and it works there, too.
And then somebody else asks: "Well, it worked here, what about..."? and it's good enough there, too.
This process continues until some major company decides to bet their farm on it - and it's good enough for that.
Suddenly, everybody sees it. Everybody recognizes the value. This is a turning point. One of many, but one of the big ones.
Linux is now widely recognized as "the future". As a Linux user, I routinely have conversations where Linux is "the future" and it's not questioned anymore.
With paying clients. And other vendors.
Linux is on its way. In 10 years, it'll be the default, like Windows is today still.
I have no problem with your religion until you decide it's reason to deprive others of the truth.
It's really astonishing to consider: now is the time that the tide is rapidly turning in favor of Linux and Open/Libre Software. From large governments to ISP's, I can see an increasingly bright and prominent future for OSS. We should smile at the thought that years of dedication by talented and forethinking hackers is finally paying off.
I very much think that in 15 or 20 years it will be this current age we remember as being the watershed moment where the "technological civilization" is realized.
Sadly, from what I understand (not being an Aussie myself), Telstra is a horribly and unfairly run/administered corporation, that often reaks of anti-competitive behavior, viz:
"Australia's Broadband Woes" [http://ectnews.com].
previous story: http://slashdot.org/article.pl?sid=02/08/21/015423 1&mode=thread&tid=163
they have moved their call centers to India and subcontcated those chinese engineers at 2% of the wage of a californian ?
No doubt there is also motivation by Ziggy Switkowski to keep improving their profit margins to make up for their low share value.
n sf /0/A315C020E468EDB5CA256BD1000FBBB6?OpenDocument
Telstra 1 Shares were offered around $3.60 (Australian), and peaked in late 1999 at $9.15 (Australian).
Telstra 2 Shares were offered at $7.40 (Australian) in late 1999, and are currently trading at just over $5.00 (Australian)
http://bulletin.ninemsn.com.au/bulletin/eddesk.
Share Info.
Yeah, loving Telstra for moving to linux may still be hard cause quite frankly Telstra sucks. But you guys have gotta start doing what I have been doing for a year now. Become a telephone whore.
I've never stayed with one company for more than about 4 months before I switch to some new 'welcome back' plan another phone company is offering. The only way services will increase while prices drop is if there is considerable competition. Do your bit for Australian telecommunications and be a phone whore.
I must admit I am currently with Telstra but Optus has offered me a 'hard to refuse deal' to come back to them. I'm just waiting to see if my local Telstra affiliate Cooee will beat them both.
So change you phone companies like you change your undies ... once a quarter.
"Too slow chicken marengo" - The Cat
Perhaps some of the IT savings can be ploughed into letting me download more than 3Gb per month.
Hmm... I heard a whisper about this earlier, and there were suspicions earlier when I read the Financial Review and was told that they need to halve their IT spending.
I don't know if Telstra are doing this because of the benefits that Open Source could provide, or cause they've been told to save money.
I just hope that they get it right for once. They seem to have enough trouble with their Microsoft products.... (the school's system in South Australia -- run by Telstra -- was down for three hours due to the Blaster worm on Monday, as was a number of Telstra dialup and e-mail....)
Telstra is probably saving more by ditching IBM Global Services than switching to Linux. The businessI work for outsourced all desktop support to IBM Global Services to save money a while ago and employee productivity has dropped due to the poor care of the desktops. They still have not addressed the Blaster and Welchi worms after weeks -- they never patched the desktops. IGS doesn't judge success based on employees being productive but how many "tickets" they can clear. Clearing a ticket does not mean a problem is solved, it just means they were able to push a problem on someone else. Even IGS employees call their ticket system, "ManageNow", "MangleNow". Its freaking scary what they do to you!
If you here that IGS is taking over your support, quit your job! You life will be less frustrating.
"So change you phone companies like you change your undies ... once a quarter."
Remind me not to sit next to you.
(anonymous to stop karma whoring)
Who knows, maybe the money they save can be put towards letting people connect to their 'broadband' service, which they kindly cap at 3gb/month? Or maybe educating our communications minister?
While it's nice to hear that Telstra are switching to Linux, this hardly makes them a good company - they're still monopolistic and evil, as I'm sure any Australian who's tried to get decent broadband will tell you.
This company's infrastructure is (going to be) made up of many different types of systems and platforms, each interoperating.
This is a win for everybody---well, except for HP-UX, which they're dropping.
The point is, each different type of system has filled an important niche. Linux for the thin client front-ends and the financial database, Solaris for the web server and for scalability, and Win?? for "the simple stuff." (Can you say "role reversal?")
Well, some of those specifics are off, as I need sleep. But I think I conveyed my general point here.
Duuuude... it's symbiosis... so beautiful, man...
Yep, I did some research, and found the article in the Financial Review. (mentioned in earlier post)
Telstra to Slash IT Bill in Half Interesting.
According to the press release issued when they sold their share of IBM GSA to IBM it is part of "Telstra's vision which is to improve its internal IT skills base".
If they are stopping outsourcing stuff to IBM GSA they are certainly going to need extra people to cover it. (Of course, a lot of those people will probably be poached from IBM GSA...)
Boffoonery - downloadable Comedy Benefit for Bletchley Park
Yet another important step for linux.
Linux needs to rule the locked down computer stylings of the corporate desktop before it will have any chance of shaking up the home desktop market.
I remember the days when apples were easy and dos* was hard. The only reason my mum got a x86 was because that is what she used at work. These days Windows is easy and Linux is hard, but things are changing real quick.
Oppertunities like this are a great way for new users to be exposed to Linux. Lets just hope the exposure that telstra gives its employees is good one.
Never know, one of these days my mum may go out and buy one of these new 'linux' computers like the one that she uses at work.
Ever heard of "Active Desktop"? That's where you find /. on Microsoft's desktops
http://whirlpool.net.au/article.cfm/1183?show=rep
for those who are unfamiliar with good ol tel$tra
Those who can, do. Those who cannot, sue.
SMH article about indian company that looks to get deal
Yay me!
Downloads from Linuxiso.org; also has pretty cheap "buy disk" links if you're on a modem. Also see Distrowatch.
Sorry, my experience with linux only cover the New Testament....
If your brother takes your source code, give him your make system as well.
This is more complicated in the United States, I should think, because a good number of organizations will only be able to get machines that are preloaded with Windows. That means that small, non-profit organizations can only look at such a model and drool, because they'll never be able to talk the retailers into refunding their money.
You'll forgive my ignorance, but is the U.S. the only place where this problem exists?
Most likely the #1 Unfunny Meta/Moderator on
Telstra charge MORE than all of their competitors for every service they provide.
Most people agree - Telstra is a rip-off.
Charging more for your services is not ANTI-competitive.
No one was forced to buy Telstra shares.
I bought as many as I could, and sold them at well over 8 dollars.
Paid for a holiday around the world.
I am a small time investor, I would be first in line to buy more Telstra shares and get "burnt" as you put it.
Markets go up and down, chump.
Way to go - Telstra has about 20K desktops atleast! That makes me jealous now. And I was feeling proud that we have switched 300 Desktops( and about 10+ servers) to Linux at my place in the last 3 months.
tel$tra has lost over 3 billion $au in bad hk investments. despite this, no management were shown the door, but the share price was punished severely. with 1000's of desktops, m$ licensing costs are increasing. linux & staroffice represent a way to reduce costs which means bigger profits. also several years ago, tel$tra partnered with ibm to create a ibm/gsa & forcefully moved hundreds of its it staff into that company. now it has dumped ibm/gsa & wants to move large parts of that outsourced contract to india. this is another move to increase profits. while its good that tel$tra may start using linux in a big way, its not out of altruism. also the last thing au needs is several hundred more unemployed it people, as ibm/gsa will surely dump most of its ex tel$tra staff.
Mod this asshats post down asap, its not a verbatim copy, its been edited. (hint ESR comment is NOT in the original article).
" This is more complicated in the United States, I should think, because a good number of organizations will only be able to get machines that are preloaded with Windows. That means that small, non-profit organizations can only look at such a model and drool, because they'll never be able to talk the retailers into refunding their money."
Nonsense. You can hop down to your local mom and pop shop, and for a small pop get a box with no Window locks, with change left over to buy the kiddies some socks. Now that rocks.
There are only two reasons why Telstra would make a press release announcing their intention to use Linux:
(1) 'cos they've found a way to further screw their customers by their use of Linux, or
(2) 'cos they've found a way to further screw their competitors by their use of Linux.
That aside, if you go one step further, and read the article, you see that they're actually not using linux at all. They're beating around the bush with lines about XP and NT and Sun and HP-UX and Solaris and Linux and Citrix and XP-on-a-chip and you-name-it. The article is completely meaningless marketeer speak designed to trick some journo's into picking up on the key words "unix" and "linux", and it worked.
Don't get me wrong, I'm as happy as the next guy if a large corporate makes the switch to Linux, but that's not what this article is about. Never lose site of the fact that Telstra are evil. Every bit as evil as Microsoft or SCO.
I find your ideas intriguing and I wish to subscribe to your newsletter.
I see a whole lot of great IT jobs in India's future!
Geez, sign up for a broadband connection, pay through the teeth for a half decent speed and a fecked up 3gb cap (anything higher costs 3 testicles and a leg) and they don't support you running it off a *nix box at all. You ring up support and if you even MENTION anything about any *nix machine they say its your problem.. deal with it. Yet they want to save money by deploying the same stuff? *biatchslap telstra*
Thinking about, I can see why they are going this way. For some reason, no one hear seems to be picking up on the thin-client idea. The more you centralize computing, the easier it is to handle. Instead of installing OpenOffice on all the desktops, just do it once on you server, and all the thin clients connect to it to get their software. Open Source lets them do this easily, since they don't have to pay for someone to design something for. All they have to do is use the free software, and pay people to get it down. The way I look at it the largest price tag here is the rollout of the project. After that, they can cut costs dramaticly, fire a good portion of their IT that isn't mission critical anymore, or outsource it easier since it's so centralize remote administration would be a breeze.
Yeah, I can see how they might be using this to their advantage, or mabey I'm just trying to see the negative.
stuff
I therefore submit that Microsoft shills are actively trolling Slashdot.
You've only just noticed this now?
God /. is pathetic breeding ground for Lunix Zealots.
The fact is Telstra are _NOT_ going to even bother touching Linux. The last time they said they were, MS (Ballamer) came running along and sold them a Windoze contract for cheap - which they accepted.
This is not a Linux deal, this simply is some PR generation so M$ will 'do whatever it takes' (Read: CHEAP) to get a contract.
Just when the whole world seems to be going mad (SCO, RIAA, ...), and one day you look at news: yet another major Linux *desktop* win, the postponement of the EU patent vote, more news about the Asian Linux development project... it almost seems like things will be going up again! Horrors of the summer are behind us, and the autumn brings on a new light!
Incidentally, it seems that most of the bad news seem to be coming from US, while the rest of the world is moving forward. Now what was the old world/new world again...
Save your wrists today - switch to Dvorak
Telstra To Put Linux On Desktop
It's been done, I've had one for years.
I love the smell of Karma in the morning
I you read the article you will see this is not a big deal. The purchase of WYSE terminals is dumb and wasteful since these very systems they are replacing will run just as well as thin clinets. They are keeping a pile of NT servers and are thinking of adding more W3K servers plus a hug number of existign MS desktops. Lots on fire and little heat. But it says "Linux" at least. They might save some money but will likeky not and then just will bag on Linux when the project fails.
Move along nothing to see here.
As you can see I don't care about my karma.
stuff
Telstra has outsourced their IT to IBM GSA which is jointly owned in Australia by Telstra, IBM and Lend Lease.
IBM Australia recently bought out Telstra and Lend Lease and so no IBM GSA is totally owned by IBM.
The outsourcing contract remains until 2007.
I hope they can fix all 1039 bugs in the release. Gnome is VERY buggy at the moment, I hope they can help the gnome team fix a bug or two.
They can increase ziggys pay packet.
-- RTFM:Slackware::Beer:Saturday
I never knew Sun was in the Open Source business with their J2EE server!
Or maybe they mean that in when Telstra writes their .net apps they will do that in the blind, not able to see their own code, local_echo=off?
Or they will release the source of any J2EE online billing application they write.
Or maybe the article's author is just using one too many buzz words...
As the article says, there are alot of Solaris and HP-UX systems already in place and the platform of choice when I was there was Unix. Of course, there will still be custom windows solutions for alot of their in-house products which will still need Windows, however since most of their stuff is done in-house, it wouldn't be a huge step in rewriting an app for a different platform.
Microsoft sales reps are constantly told "Never lose an account to Linux - not at any cost"
Telstra are one of Australia's largest Microsoft customers. They spend $AUD1.5Bn/year on IT (not all of this is on Microsoft)
They're now in a good position (having made this all public) to go to MS and say "We've got a problem. We give you too much money. Fix this problem and we can talk"
-kai
Specialist Mac support for creative pros, Melbourne
This isnt good news for Open Source, and Linux in particular. Telstra are a money grubbing company thats only looking at this because it will cost a lot less. That $1.5Mill will not go to open source, It will go to Telstra's Coffers, as Money saved being spent on windows. Most likely Telstra will try and [un]train their employees in Linux, rather than spend money. But then again, on the other hand it is an example of a Telecommunications company switching to linux for a large base of users, and might inspire other companies to consider doing it as well. (All though that being said, at the end of the day it's only going to come down to the cost, rather than a ingrained sense of compassion or nobility. [Like that exists anymore...])
#!/bin/csh cat $0
when will steve balmer come on holiday down here for a couple of days holiday, down in melbourne?
"i was just on my way through from switzerland ski trip..."
That being said, we can be glad that they are switching to Linux, because a) it demonstrates that there are sound economic reasons to make the switch (because there's no way in hell Telstra would do it for any other reason), b) they will either employ Linux hackers or pay desktop Linux companies to customise the solution for them, c) a very big company has decided to break the Office file format monopoly, and d) maybe they will be more inclined to support Linux for their customers now that they are running it en masse.
Any sufficiently advanced technology is indistinguishable from a rigged demo
--Andy Finkel (J. Klass?)
Did anyone spend time to read the article?
The only thing that Telstra is publicising this are that:
1. This gives them leverage against Microsoft to screw down their EA license cost
2. They do have a need to approx 1% of their desktop to run vertical applications in Linux.
Telstra has so many SOEs that it's not funny. If they can find a model that they can manage this forest of SOEs they will do so.
Telstra dial-up and broadband users will be given a "starter pack" CD which installs a standardised Linux distro, with the only customisations being PPP support and modem drivers / ADSL stuff. It will make telephone support much easier if people are using proper software on their home PCs, instead of the gick that Microsoft push.
/usr/local is for ..... specify the install process to go somewhere under /usr/local on a pre-existing system, and it won't interfere with anything else.
Most of the problems I have to diagnose by telephone for work involve users who are invariably running different software than I am, which is a royal PITB. I can't be expected to install every version of every piece of software ever released. At least with Linux, the cost of upgrading to the latest application version is negligible {even if your broadband isn't working, you can just pick up a new CD from a store} so it's safe to assume everyone is using it / force them to upgrade if not.
It's also a fair assumption that if someone is smart enough to set up their own Linux how they want, they will be able to make use of the configuration info from the CD. But that's what
Je fume. Tu fumes. Nous fûmes!
Telstra is renowned for having one (or two or three thousand) of everything. They probably have some old Honeywell and DEC VAX gear still running. They were writing COBOL apps in the late nineties and at the same time screen scraping mainframe COBOL apps onto MS Windows.
.NET - same as usual. It's nice they're picking up Linux but maybe they're angling for a better MS license deal ;-)
Reading the article you get the same impression - we got some SunRay, some Linux, some
Having worked at IGS some years ago, I can tell that at least where I was, we were _brutally_ understaffed and overworked in the second level support unit. People kept quitting, yet IGS kept taking new customers, without hiring any new techs to replace the ones that left.
Projects were also often taken into production in horrific and unfinished state, leaving the support teams the unenviable task to finish the project while simultaneously handling operations and customer fault reports.
The last month I worked there I had a crapload of overtime, and over 200 hours on call. On call didn't just mean having your phone on, it meant being at most 15 minutes away from my laptop and a phone jack so I could dial in and start working on the problem. It basically made me unable to leave my apartment.
I have a friend who still works there, and apparently things are much better now, but I can only say the last year I worked at IGS was the most soul-corroding experience of my working life.
it means that free software can compete purely based on "value for money", which is far better news than if someone choose free software based on ideology.
"Create fewer IT jobs" is also good, if it means more efficient methods to produce the same goods and services with fewer people. It is called productivity increase, and free software has a great potential for that. Increasing productivity is the only thing that can make a society richer. It is sometimes resented by workers in fields that experience less demand, but that is a temporary effect until the job market has adjusted to the new situation.
One of the reason I release my software freely is that I hope it will be "exploited" as you call it. I just don't want to find myself in a situation where I have to compete with non-free versions of my own software, which is why I protect it with the GPL. As long as people keep their changes to themselves, that is find But if they share them, they have to share them freely.
Any pointer? Wasn't that an old text-processing terminal company?
I have found this but I have no idea what this story refers to.
It's just a BloJJ
Once Linux will the desktop, the search for alternatives will end. Since Linux is free software, people will continue to work on it, and kernel researchers will reimplement the application interface. Some versions of "linux" may in fact be a BSD, hurd or Solaris kernel that are bug compatible with Linux. But that will not be where the action is, what matter will be the applications that run on top of the kernel. The kernel interface will for practical purposes be "done".
This is a landscape that is changing quite rapidly in Australia. The South Australian government is actively trying to pass a bill mandating that all government departments use open source software in preference to Microsoft, et al, where practical. I think you will find that the South Australian Government has already canned that idea. The premiers comment was that they will refuse to support any legislation either way but departments should be basing their software decisions on their own circumstances and merit.
In Soviet Russia the insensitive clod is YOU!
Isn't Telstra one of the most hated companies in geekdom? I'm serious, I've never seen anyone say anything nice about it. If I were an aussy geek I'd probably be a little pissed :P
autopr0n is like, down and stuff.
When it comes to utilities, where fixed costs make a huge proportion of the cost, govt monopolies are always the most efficient way to go.
Look at the mobile phone mess with 3+ carriers. Costs would be a lot less if one carrier had 100% of the market. Take even just driving down the highway, instead of all 3+ networks having cells along the route, only 1 network of cells would be needed, meaning a monopoly would cut mobile phone network costs in half.
But, but, but, what stops them charging whatever they want? Voters silly, if they charge too much polies lose office, that's the beauty of govt utility monopolies.
The stupidist thing the govt did was sell half of Telstra & bring Optus & Vodaphone in.
Another example is cable TV. Australia just doesn't have a decent market for 2 carriers. You see having the market split in 2 means carriers have to charge more to make up the differance, meaning pathetic uptake.
Now if Telstra was given a cable TV monopoly (infrastructure & billing, not content) economies of scale through having 100% of the market would mean they could charge a lot less (again fixed costs are king in this business) meaning a much higher uptake.
Just look at the Netherlands where the cable monopoly has 99% of all homes in the country plugged in. By being a govt monopoly made it piss easy. Basically everyone got hooked up, covered by the Dutch equilivent of the BBC license, & everyone then gets the free-to-air networks of the Netherlands & Belgium, plus about a half dozen German, French & British free-to-air channels, all for free. If one wants to subscribe to a pay channel one just does & the content goes down the pipe. This makes subscribing to pay TV real easy & has the added benefit of getting rid of more than 99% of TV antennas that were polutting the skyline.
Such a setup is much more efficient than Telstra & Optus building competing cable networks & losing money over fist to the point they had to merge to the point they're only pseudo-competing, & the billions that's been wasted by having 2 sets of ugly cables running along the streets of Sydney, Melbourne & Brisbane
that a big spotlight with the outline of an obnoxious frat boy just started to shine on the Seattle skyline? "Steve, Steve, wake up, the FratSignal is shining, someone is trying to break our stranglehold on the desktop market. Get your briefcase and get down there ASAP!!"
Just go visit any tech, teachers college or Uni in Oz to brouse the web in the library.
You're more likely to find a old computer with Win3.11 & Netscape 2 than a Linux/Moz web station, & a 100 times more likely to come across a Win 95, NT, or 2K machine & IE.
In this thread, many people have pointed out how evil Telstra is (I won't repeat). They are yet another greedy, monopolistic telco. Some people point out these things but then mention they don't know how to feel about the telco because now they are supporting open source.
Let's make one thing clear: the software an organization uses doesn't make them good or bad in a moral or ethical sense.
In otherwords, all you people who are wondering how you should feel about Telstra should just continue hating them. If Microsoft switched to 100% open source software, I would not forget all the shit they've pulled. I would still argue that everything that can be done to make them go away or pay for their crimes should be done. That goes for this telco too (assuming they are as bad as some people say).
We can certainly use the fact they've switched to open source to our advantage, citing it as a success story and so on. However, that does not mean all those affected should go off and pat them on the back. If they were a nasty telco running Windows, they'll be just as nasty of a telco running Linux--and with more money in their pocket to continue doing nasty things.
Think about it.
Join Tor today!
Well for the user, KDE is easy to use, at least relative to Windows XP. I think OS X still has both beat.
For the admin, I'd have to say RedHat, Mandrake, and SuSe have won hands down ease of installation and configuration. Especially after watching the trouble the co-located department has installing and configuring Windows XP. Again, OS X has them all beat, at least on the desktop. Debian seems to be the easiest on the server.
You're quite right about using Linux at work. I used it for a few years at work and then realized it was better than what was on my home computers (Windows) so I upgraded to Linux at home, too. At least on my ix86 machines. I've used Debian and Yellowdog nicely on PPC and G4 machines. Unfortunately, for the six months OS X has turned me into one of those smug mac fans.
Beta is broken and the link to classic doesn't work. Stop wasting our time or there won't be anybody left here.
The jobs will be going from Americans to Indians, rather then Australians to Indians, so it's no net loss for the AUers.
autopr0n is like, down and stuff.
It's also about innovation. Telstra is burdened with many very old software packages and processes, some going back to the days of the PMG (postmaster general's) department.
All of a sudden, they are faced with losing the majority government investor which has been a safety net for a long time. Don't get me wrong, a lot of Government departments run inefficiently. But most of those aren't facing privatisation.
What happens when Telstra is cast off, to truly compete with rivals to ensure decent returns to investors?
What better platform than Open Source environments to start fresh? It is just as easy for Telstra software developers (c'mon, Telstra has 50000+ employees, there are decent software developers in there) to develop on these platforms as it is on Windows, plus the TCO is much lower. And ample training is available these days to support OSS systems.
I can't think of a company in a better position, given their budget and situation, to deploy an OSS solution for the desktop.
A big chunk of those IBM GSA people are living in Australia. Employed by an American behemoth, but spending their wages in Aus.
Yay me!
time for a better job!
Friends don't help friends install M$ junk.
Yay, maybe if more companies switch to Unix variants after all this MS BS it will save the world! =)
On a more serious note, I do think a RedHat KDE Desktop can be just as user friendly as any windows box ever was and truly step in as a windows replacement with all of the applications available.
I think we're near the year where Linux is going to start seeing some steep desktop share percentage climbs, and hopefully with that number increasing, a decrease in NetNumbing virii/worms and an increase in stability/performance as well as disk space (less bloatware)
Save us from the Evil Dollar-Bill Gates, go Linux!
I'm a contractor to Telstra employed as Level 1 desktop support.
:P), but objectivity soon flies out the window with a subject people are passionate about.
;)
I think if Telstra roll out Linux/Citrix thin client environment to 85% of their desktops, they will need a massive training campaign to educate their workforce. (I am sure the difference to power users will be easily surmounted - let me continue)
When I ask 50% of Telstra employees to open windows explorer and go to the C drive, I receive a 10 second silence, and I then confirm they are in internet explorer. I ask them to go to help and about to check the version and they ask where the help menu is.
Non-IT Telstra staff have a standard bell curve of IT savvy, with the bulge about in the middle, being about the standard of my Mum who is a school administrator. I have made the suggestion to my team leader that Telstra really need a computer driving license module added to their internal e-learning intranet. There are plenty of basic computing skills that are non-existant in a large percentage of the workforce.
I cringe at the prospect of Telstra employees trying to migrate to a Linux desktop. Although I'm employed as L1, I reguarly do L2 and Lan admin work too. I have installed Linux on a few of my home PCs and played around with configuration stuff, but it's going to be a decent job to train me to the level of support I offer for Wintel. Apparently we have 2000 IT staff - that is a pretty big job.
All the desktop and file/mail/ras server and network support is done in house by Telstra employees or contractors. IBM GSA look after all of the host and web-based applications (there are 100s). I think Telstra aim to retire their fleet of netware fileservers and replace with win2K clusters as nw attached storage. Perhaps there is a linux NAS solution? I don't know about migrating all nt servers to 2k - this was touted in 2000 and T balked at the huge licensing fee. I think T have an exception to the retirement of MS support for NT.
I would be surprised if support of host/web applications would be migrated back to Telstra - I think Telstra is simply selling their share in IBM GSA but keeping the support contract.
As a level 1 contractor I get 21 bucks an hour. My electrician and other trade mates get 28 to 40 bucks an hour. It is a good, cosy job, but we miss out on some decent benefits given to permanents. It is definitely not a long term career move, but it looks good on my resume and I am regulary one of the top performers.
I understand negativity towards any large corporate with a monopoly, there are some valid concerns about performance of broadband and a monopoly et al (NB - I have nothing to win bigpond
Large companies take a long time to move, think of an aircraft carrier or an oil tanker
Is this going to be like that other place where there was all that hooplah about their switching to Linux, and it turns out they planned to run Windows in VMWare anyway?
"Sufferin' succotash."
> And if you think this is flamebiat, you should try KDE 3.1, Gnome 2.4, when it comes out in a few days will wipe the floor with KDE!
And KDE 3.2, when it comes out in a few months, will be totally 31337 and 0wn gn0M3
but many here in the US outsourcing or providing in house IT often spend extraordinary amounts of cash for things that they simply do not understand. No I am not actually talking about the technical details but what all that technical "stuff" really offers. An analogy would be a shipping company that for its in house auto-maintenance shops puts in multiple aircraft, racecar and boating repair personnel, equipment and software. I certainly hope that any company moving to do in house IT hires not the typical PHB and yesmen, but gets practical and intelligent decision makers and implementers. In other words, think in terms of a small business where you cannot afford to be stupid.
First off, a line break after every one or two sentences just for dramatic effect is annoying!
.NET, .NET, .NET.
Linux is now widely recognized as "the future".
Then your finger is far from the pulse of corporate America. Right now, the "future" is seen as
As a Linux user, I routinely have conversations where Linux is "the future" and it's not questioned anymore.
Notice the phrase, "as a Linux user." Of course your Linux buddies will be saying that. You visit Slashdot regularly. Here, people have been saying Linux will be ready for the desktop within six months. Of course, they've been saying that since 1999, but that's besides the point.
Linux is on its way. In 10 years, it'll be the default, like Windows is today still.
People have been saying it's "on its way" since 1999. See this USENET thread for why it won't be. Saying Linux will magically become the default in 10 years, just because, is silly. People want apps and usability, and they're willing to pay for that.
"Sufferin' succotash."
So, as it turns out, the only reason they switched to Linux is because they are greedy. They wanted something cheap. Nothing to do with magical OSS ideals. Disappointing, but not surprising.
"Sufferin' succotash."
Just wait until they tell you that they can't accept the e-mail that you sent because it's not in the right format. But at least their margins will be up.
Complete lack of competition, especially in govt owned companies leads to total inefficiency. The company's real bosses (The politicians) don't give a monkey's about about issues as sevice's quality, technological obsolescence etc, as long as the bussines doesn't loose loads of money, wich can be guaranteed just making the service more expensive. The only will try to don't upset anyone asking for better sevices or lower prices (Making people work harder,or even do any work; reducing elephantic useless bureocracy etc). This only ccould make them Impopular without any benefit from them. So the service resents a lot,and therefore the costumers ( All the people,not existing competition).
It doesn't bode well that they just had a mass failure: http://www.cellular-news.com/story/9637.shtml I would be interested to hear if the migration/linux was part of the problem.
Thats their real name..
before that it was called TELESCUM, aka TOL$TRA
Ziggy the CEO lives in a nice lavish house/mansion in TOORAK.
bastard, he has his own CELL PHONE TOWER/CELL in his yard coz its so LARGE to guarantee calls.
Liberty freedom are no1, not dicks in suits.
I dunno, man... Linux just isn't ready for the desktop yet. Having your choice of desktops may not be the best idea; people don't want to have to worry about choosing which interface or apps to use! Plus, there's the issue of installation. I mean, Windows comes on most computers; any effort beyond pushing the power button is probably unwarranted.
[desperately trying to stand so the camera doesn't catch the raging hordes of penguins taking over the world in the background]
This company is the devil.. Living in .au, trust me I know.
They screw the user for every cent. I was one. I still pay them for telco not for net.
3GB is enough for anyone!
Comment removed based on user account deletion
Interesting, I can't seem to find any mention of IBM GS being "dumped" by Telestra on any of IBM's websites, internal or external. Has anyone found any other reliable sources to support this claim?
-- -R
PMG is a distant memory from my childhood. But we opened our PABX switch-box the other week to see if it's possible to switch people's lines for when they moved around the building.
We nearly died (from laughter) when we saw what was there. A bunch of skinny little telephone wires attached to a couple of rows of terminals on the RHS of the box, AND a book with PMG (Post Master General) on the cover with service records (the last one being 1972).
We understood why there was a notice saying that it should only be serviced by a NEC technician. Although, I don't know where they'd find one that still understands how this works.
To know that you know what you know, and that you do not know what you do not know, that is true wisdom. --Scooby Doo
" The price of PCs has gone down but the average cycle change is still three years."
That is the good thing about thin clients, you have 250 of them and you want to upgrade the equipment, all you have to replace a few servers, not 250 pc's. Ditto for upgrading software. And of course, linux is perfect for this because this is what unix was designed to do from the beginning.
Agreed. Nicely put.