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Is Your Banking Information Accidentally On Ebay?

GraWil writes "The Toronto Star is reporting how two Bank of Montreal computers containing thousands, of sensitive customer files were sold to a student who fixes up machines and then resells them on eBay. It seems that the company responsible for scrubbing the disks (Rider Computer Services Ltd.) misfiled the machines in their warehouse and it was assumed they had been erased." It's not the first time this sort of thing has happened.

205 comments

  1. My take by Matrix2110 · · Score: 3, Insightful

    My take on the whole issue is that somebody caught it and went public with the information soon enough to prevent damage.

    Lets hear it for the unsung heroes in life.

    1. Re:My take by ericisbananaman · · Score: 0

      What I fail to understand is why data of this kind is stored on Local hard disks and not on a central store. There should be policies in place to prevent users saving data to their local disks to prevent this kind of balls up. I have worked on a client site where it is impossible to save anything to the machine (Government) whilst this was a pain in the arse it also means that sensitive data is not ever going to be revealed should the PC end up on Ebay...

    2. Re:My take by ericisbananaman · · Score: 1, Funny

      reply to self... RTFA :o)

    3. Re:My take by vsync64 · · Score: 1
      Read the article. It sounds as if this was the bank's central store:

      The computers appeared to originate from the bank's head office on St. Jacques St. in Montreal[...]

      He paid $400 each for two powerful IBM Netfinity servers that would have cost about $5,000 new.

      --
      TO BUY A NEW CAR WOULD MAKE YOU SEXUALLY ATTRACTIVE.
    4. Re:My take by Anonymous Coward · · Score: 0

      "Unsung hereo's in life" - What drugs u smokin' crack? Publishing credit card information on ebay etc etc, yadda yadda - is just plain dumb. It's all moronic behaviour that's only gonna lead to trouble for the "unsung hero" - how is that clever? Why should that be rewarded with street cred and trend points? It's just plain STUPID doing stuff like that! unless of course you like the idea of bubba and his friends invading your private parts on a darkened night, in a dark dark prison cell, with only 4 walls to keep you company all day long ... if you like that Idea, yup - it's clever and rewarding allright! That, is for certain!

    5. Re:My take by Mysticalfruit · · Score: 2, Insightful

      Damn, this sounds like a really good gig! 800 bucks canadian for two Netfinity servers?

      As to the the data scrubbing company. Come on! Who the hell designed they're process management at that company? You'd think, because of the sensitive nature of the data that company is responsible for destorying that they'd have a procedure in place that says "If your not sure of a machines status, scrub harddrives as if it just came in the door".

      --
      Yes Francis, the world has gone crazy.
    6. Re:My take by Melantha_Bacchae · · Score: 2, Insightful

      An AC wrote:

      > Publishing credit card information on ebay etc etc, yadda
      > yadda - is just plain dumb. It's all moronic behaviour
      > that's only gonna lead to trouble for the "unsung hero" -
      > how is that clever? Why should that be rewarded with
      > street cred and trend points?

      He didn't put the credit card information on Ebay. He put two computers up for auction on Ebay, assuming their hard drives had been professionally wiped clean.

      When he found out that was not the case, he could have just tried to erase the disk himself, and sold it anyway. What made him a hero was that he immediately yanked the auction, and took the risk to himself of contacting the reporter and the bank (if he had not been believed, he might have wound up in a whole mess of trouble). Because he did this, the bank could trace back where the problem was and fix it so no other hard drives fell into possibly the wrong hands, and the public was notified of the problem. He may well have saved thousands of people from identity theft.

      That is why he is a hero.

      "There is something important to do, no matter how hard or painful."
      Mothra (via Moll) "Mothra 3: King Ghidora Attacks" (Japanese version)

    7. Re:My take by NickFitz · · Score: 1
      You'd think...they'd have a procedure in place

      Seems you're unfamiliar with the general level of management competence out there :-)

      --
      Using HTML in email is like putting sound effects on your phone calls. Just say <strong>no</strong>.
    8. Re:My take by johntheother · · Score: 1

      Has damage been prevented? It depends on how the matter is handled internally by the bank. Will they address it rationally as a security issue, and take sober, thoughtful and humane steps to prevent recurrence?
      Or as I've personally witnessed, will it become a PR issue, with finger pointing, hysterics and ritual sacrifice of junior it personnel.

      Unfortunately, a bank is just like many other work environments, security is treated as:

      A] a "thing" that [does||doesn't] exist
      B] a list of items in a 3-ring binder
      C] a thread which runs alongside every other process.

      In my experience the third case is rarest, and the only one to be effective.
      It must be part of the culture.

      Also, how much of the customer's money is being drunkenly flung about in the fallout?

  2. I don't get it.. by Heartz · · Score: 4, Insightful
    But why don't banks just destroy the Hard Disks before selling off the Machines? No matter how much one scrubs off a HDD there's always the risk of exposure of private details of clients.

    They should just get rid of it and save us all alot of headaches while recouping some money from the second hand machine.

    1. Re:I don't get it.. by Anonymous Coward · · Score: 0

      That's not true -- disks can be wiped thoughroughly enough to make it impossible to retrieve the old data off it, even with advanced electromagnetic techniques.

      This is what Rider would have done had they not displayed an amazing degree of incompetence.

    2. Re:I don't get it.. by Anonymous Coward · · Score: 0, Insightful

      It's a workflow problem, not a technical problem. With shredding there is no way an "improperly" disposed disk can get into the wrong hands, because then disposal never means reuse. Whole harddisks leaving a shredding service company is much easier to catch than unscrubbed harddisks leaving a recycling company.

    3. Re:I don't get it.. by Anonymous Coward · · Score: 0

      I meant to reply to this.

    4. Re:I don't get it.. by Rogerborg · · Score: 3, Interesting

      Point at the person who's job description says that they are responsible for ensuring that physical hard drives don't leave the bank's premises.

      Easy, it's the IT director. Um, except that because it's physical, perhaps it's the non-IT security director. Maybe it's the branch manager. Possibly it's none of the above. Possibly it's all of them.

      See the problem?

      --
      If you were blocking sigs, you wouldn't have to read this.
    5. Re:I don't get it.. by gl4ss · · Score: 4, Insightful

      most countries armies don't have such a problem of making sure of it(that harddrives don't leave the place, even if other computer scrap leaves).

      heck, everyone should make sure of it.

      it's not like you can set the company premises on fire even if you're not the one set to the ceromonial position of "the one who does not set the premises on fire".

      anyways.. they outsourced that problem to somebody who was willing to say to them(bank) that they're clean.

      --
      world was created 5 seconds before this post as it is.
    6. Re:I don't get it.. by TheMidget · · Score: 2, Interesting
      But why don't banks just destroy the Hard Disks before selling off the Machines?

      And more importantly, why do the bank trust a third party (Ecosys) with the "scrubbing", rather than doing it themselves?

      My take on this is that even if the procedure had said "destroy hard drives", the actual work of removing the hard drives and destroying them would still have been subcontracted, and the same "warehouse" error might still have occurred ("is this a machine which still has its original drives, or is it one which already has new drives, ready for resale?")

    7. Re:I don't get it.. by TheMidget · · Score: 1
      It's a workflow problem, not a technical problem. With shredding there is no way an "improperly" disposed disk can get into the wrong hands, because then disposal never means reuse.

      Not true. If the bank cannot be bothered to do the equivalent of cat /dev/zero >/dev/hda before giving the computer away to a third party, what makes you think that they would actually screw open the computer, remove the hard drives, and put the computer together again? Remember, these are white-collar workers, who'd never get their hands dirty doing any manual work ;) So the likely outcome would be that they would have subcontracted the "remove the hard drives from the computers" part as well... With the possibility that the subcontractor would occasionnally "forget" to remove the drives, and to properly dispose of them...

    8. Re:I don't get it.. by budgenator · · Score: 2, Interesting

      No it seems to be plain old piss poor proceedures to me, it's not that hard to fix either. The machine is physical so someone has to physicaly remove it from the bank branch/dept;

      1 so that person unplugs the ethernet, pops in a linux cd, turns on the computer, boots into linus and shreds all of the harddrives on the machine.

      2 turns off the machine, and signs a line on the frome that the machine has been shredded; and wittnessed by the branch/dept manager. Places a sticker on the machine that states it is shredded; with both signatures.

      3 removes the machine physicaly, has the branch manager sign that the machine is physical removed on the form, and the branch/dept manager has the removal tech sign for the property removed.

      4 on recieving the completed form, accounting moves the property from the inventory of capital assets to the salvage account.

      then its sent to salvage where they again shred it like they didn't do in the story and recycle. Not real hard to do and it fitts into normal business methods without any real changes.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    9. Re:I don't get it.. by SmallFurryCreature · · Score: 2, Insightful
      Who don't they just destory the disks? Mmm, yeah after all destorying a HD is pretty easy, screw it open and shred the platters. I found out a few years ago that my laptop drive contains GLASS platters. Well I say platters, mine contained shards but I presume they once were platters.

      Anyway so why don't banks do it? I think they may walk into a whole mess of employment rules. You see you need proper equipment, proper safety equipment, proper enviromental protection. Banks just ain't equipped to handle this. So they outsource it. Handling it internally costs to much.

      Secondly what do think sells better, a complete second hand machine, or one that needs to be fitted with expensive new disks?

      Remember: Where's the money!

      --

      MMO Quests are like orgasms:

      You may solo them, I prefer them in a group.

    10. Re:I don't get it.. by Anonymous Coward · · Score: 0
      "But why don't banks just destroy the Hard Disks before selling off the Machines? No matter how much one scrubs off a HDD there's always the risk of exposure of private details of clients."

      I used to work at the Bank in question. Firstly I must say that opinions expressed here are my own and not that of the Bank.

      The bank *does* destroy the disks in some cases. I worked in a department that handles a very large amount of sensitive data and when one user's hard drive was failing, the tech physically destroyed the platters using a large screwdriver.

      There are also other security measures in place, for example we were not even allowed to store account data on our local hard drives (which should prevent things like this.) It had to be on secured network drives only accessible by SSH. Certain primary keys were not allowed to be stored on windows-accessible network drives (only unix) due to windows insecurity.

      As to why the machine was sold in this case, I don't know. They certainly did cover their butts by using a data scrubbing firm. I wouldn't be surprised if the Bank sued the data scrubbing firm if it resulted in measurable breaches in security.

    11. Re:I don't get it.. by Pig+Hogger · · Score: 2, Insightful
      And more importantly, why do the bank trust a third party (Ecosys) with the scrubbing, rather than doing it themselves?
      Because some fucking asshole with a MBA on the wall figured it would be cheaper than do it in-house.
    12. Re:I don't get it.. by Anonymous Coward · · Score: 0

      I am a Network Administrator at a bank. No harddrives leave my hands. We'll give away equipment, but you are responsible for furnishing your own harddrive. I don't care if in 15 years I have a mountain of harddrives, none are leaving my hands. SOP is to take a HDD out of a PC before decommissioning it. This should happen everywhere there might be sensitive data.

    13. Re:I don't get it.. by johndoesovich · · Score: 1

      Funny thing.... We picked up a few servers off dovebid.com when homegrocer.com/webvan.com went out of business. We were stoked when the machines finally arrived. To my amazement, one of the dl380's was not formatted and had a fully functional nt terminal server running on it. After a few attempts at the password, got in with a blank admin password. Turns out the machine was their ADP payroll machine. If anyone has worked with ADP, I am sure you will know how easy it would have been to get into their system. It contains bank account information, payroll information, social security numbers..... I contacted Dovebid to let them know what had happened and they merely brushed me off.

      --
      alias dir='rm -rf /'
    14. Re:I don't get it.. by Idarubicin · · Score: 1
      Point at the person who's job description says that they are responsible for ensuring that physical hard drives don't leave the bank's premises.

      Precisely how it would be done. The CEO points at someone, and says "It is now your responsibility to to ensure physical hard drives don't leave."

      Either the IT director or the security director would be a reasonable person to whom to assign the task. Presumably there's already someone responsible for physical security of data--it should already be in someone's job description. Just promulgate a policy that retired hard drives are to be destroyed.

      I mean, come on. This is a bank. Physical security isn't exactly a new notion for the industry.

      --
      ~Idarubicin
    15. Re:I don't get it.. by Dun+Malg · · Score: 1
      most countries armies don't have such a problem of making sure of it(that harddrives don't leave the place, even if other computer scrap leaves).

      Militaries are a lot more disciplined than banks.

      --
      If a job's not worth doing, it's not worth doing right.
    16. Re:I don't get it.. by Tony-A · · Score: 1

      I am a Network Administrator at a bank. No harddrives leave my hands. We'll give away equipment, but you are responsible for furnishing your own harddrive. I don't care if in 15 years I have a mountain of harddrives, none are leaving my hands. SOP is to take a HDD out of a PC before decommissioning it. This should happen everywhere there might be sensitive data. [Emphasis added]

      Good. Somebody gets it.
      I'll add that if somebody wants to dismantle a hard drive and leave with the pieces, that's fine. (Of course I don't have anything remotely as sensitive as what a bank would have.)

    17. Re:I don't get it.. by Detritus · · Score: 1

      They can remove all hard disks before disposing of the computers and ship the hard disks to a data destruction specialist, who physically destroys the hard disks. That is what some organizations do today.

      --
      Mea navis aericumbens anguillis abundat
    18. Re:I don't get it.. by Detritus · · Score: 1
      You're assuming that your Linux CD is going to find all of the hard disks in the machine. Bad assumption. What about non-standard controllers, controllers at unusual addresses, broken controllers? What if somebody removed the controller for use in another computer before they excessed it? What if the ribbon cables are missing? What if the computer was loaded up with obsolete or defective drives?

      It isn't unusual for someone to cannibalize a computer for good parts and then load up the box with broken or obsolete parts before they turn it in for disposal.

      The only safe way to do it is to open the case and do a physical inspection, and then physically remove all hard drives.

      --
      Mea navis aericumbens anguillis abundat
    19. Re:I don't get it.. by gl4ss · · Score: 1

      not really, not where i come from at least.

      banks can't afford to mess around, they got fiscal responsibilities(yeah the military has too but there's just so many people in there that are ignorant of things, of all things, that the banks are the winner. i could swear that the banks use stronger crypto on most everyday things too than most worlds armies).

      --
      world was created 5 seconds before this post as it is.
    20. Re:I don't get it.. by Dun+Malg · · Score: 1
      not really, not where i come from at least. banks can't afford to mess around, they got fiscal responsibilities(yeah the military has too but there's just so many people in there that are ignorant of things, of all things, that the banks are the winner. i could swear that the banks use stronger crypto on most everyday things too than most worlds armies).

      Yeah, sorry. I was being too general. The US and/or Canadian Military is more disciplined than most every US and/or Canadian Bank.

      --
      If a job's not worth doing, it's not worth doing right.
    21. Re:I don't get it.. by SmallFurryCreature · · Score: 1
      But they did send them off. Then that company screwed it up. That is the problem with outsourcing. It is hardly a new thing. Paper documents routinely are found not to have been destroyed.

      So either you do it in your own organisation, having a rule that NOT A SINGLE INTACT DISK leaves the company. Or you risk this happening.

      --

      MMO Quests are like orgasms:

      You may solo them, I prefer them in a group.

    22. Re:I don't get it.. by Detritus · · Score: 1

      If you are sufficiently paranoid, like the federal government, you can have a security officer accompany the disks and witness their destruction.

      --
      Mea navis aericumbens anguillis abundat
  3. My matress won't talk. by Rhinobird · · Score: 5, Funny

    My bank is my matress and if it starts talking, then I have other issues to deal with.

    --
    If Mr. Edison had thought smarter he wouldn't sweat as much. --Nikola Tesla
    1. Re:My matress won't talk. by Anonymous Coward · · Score: 0

      A bit annoying if you piss the bed, eh?

    2. Re:My matress won't talk. by Robmonster · · Score: 3, Funny

      Have you never heard the expression Money Talks...?

      --
      I have no sig yet I must scream.
    3. Re:My matress won't talk. by Anonymous Coward · · Score: 0
      Using matress as your bank is your loss.

      1) In a bank your money is insured. At your home it's not.

      2) You're not investing your surplus money on stocks or even on the practically foolproof mutual funds? Hell, you're not even getting an interest on your money! Why don't you make your money work for you? Besides, investing on stocks helps the economy so I tend to view it as a bit of a citizens' responsibility.

    4. Re:My matress won't talk. by humming · · Score: 4, Interesting

      Do you think your money is safe there?

      http://www.ananova.com/news/story/sm_817915.html

      --
      I'm too stupid to preview.
    5. Re:My matress won't talk. by Anonymous Coward · · Score: 0

      Is that why I occasionally get money that smells of urine?

    6. Re:My matress won't talk. by Anonymous Coward · · Score: 0

      I'm too stupid to preview.

      Are you also too stupid to use HTML to make a proper link?

  4. Destroy, don't sell by Ckwop · · Score: 5, Insightful

    Personally, i think that any hard-drive that has been used for that purpose should be securely destroyed instead of being sold. Simon.

    1. Re:Destroy, don't sell by joeszilagyi · · Score: 1

      Are you implying that banks aren't out to make money, at any and all costs...? Shock! Awe!

      --
      Dude, where's my packet?
    2. Re:Destroy, don't sell by MarcQuadra · · Score: 1

      Well, seeing how subcontractors bill, physically removing and destroying the disk would require a 'break-fix' technician and they typically cost oodles more than 'lackey with a wipe-disk' technicians. The supply/purchasing arms of a bank are typically not well-endowed and are often staffed by 'newbies' to the bank, because it's easy work, they're not going to pay several times more than they already do for secure data destruction.

      I know, I suggested it to the client where I was the 'wipe-disk lackey' and had to inform them that they had been donating machines full of data for years.

      --
      "Sometimes, I think Trent just needs a cup of hot chocolate and a blankie." -Tori Amos on Nine Inch Nails
    3. Re:Destroy, don't sell by yintercept · · Score: 1

      I am actually a very fiendish person at heart. Rather than just wipe disks. I would fill the drives full of absolutely bogus information with fake account numbers, names, addresses, etc.. I would spend happy nights wondering how long it takes a hacker tracing transactions from Sauron, Smeagle, Bilbo and Frodo to figure out they were duped.

      As for PC security, the problems of disposing hard disks is a good reason to store things in an compressed, encrypted format where the encryption keys are not on the same disk as the information.

    4. Re:Destroy, don't sell by MarcQuadra · · Score: 1

      I think it's a good reason, amongst many others, to have a centralized system (X terminals?) where there's not even an incentive for someone to 'walk away' with a machine. What good is a screen with a 200MHz Pentium 1 strapped on the back?

      --
      "Sometimes, I think Trent just needs a cup of hot chocolate and a blankie." -Tori Amos on Nine Inch Nails
  5. Physical shredding by khaine · · Score: 4, Interesting

    Personally I have always been a big fan of physically shredding hard drives which have contained sensitive data. Although the risks associated with re-assembling and recovering wiped data from, say, a RAID 0+1 array is pretty minute, the cost in terms of loss of corporate image outweighs the few hundred bucks made by trading in used disks.

    1. Re:Physical shredding by espo812 · · Score: 1

      I have always been a big fan of physically shredding hard drives which have contained sensitive data What's the bit density of a modern hard drive?

      --

      espo
    2. Re:Physical shredding by Anonymous Coward · · Score: 0

      If you wan it dead enough to safely toss into an aluminium scrap pile, just cut it in half with an arc welder.

    3. Re:Physical shredding by Anonymous Coward · · Score: 0

      Fucking moron....your sentence makes no sense.

      Learn how to use although...fucktard...

  6. This is Slashdot. by zlevenz · · Score: 0

    Nothing is accidental. It is a conspiracy!

  7. PR Shills by CaptainZapp · · Score: 5, Insightful
    "Our number one priority as an organization is the protection of customer information," said Dina Palozzi, chief privacy officer for the bank, which swiftly seized the computers' hard drives on Saturday afternoon within 24 hours of learning their whereabouts. "This kind of issue we take very, very seriously."

    Don't you just love it? If protection of customer information indeed is your number one priority then why the fsck don't you have procedures is place, which make such a blunder outright impossible? And if you do have such procedures in place why don't you enforce them?

    Are those PR liars (and what else could such a "chief privacy officer" making such an outragous statement actually be?) all cranked out by the Forked Tongue Institute for Marketing & PR, or what?

    --
    ich bin der musikant

    mit taschenrechner in der hand

    kraftwerk

    1. Re:PR Shills by Anonymous Coward · · Score: 0

      Okay, first -- the word is "fuck", not "fsck".

      And protecting customer information has always been a very high priority for banks. But you can't plan for incompetency.

    2. Re:PR Shills by larien · · Score: 2, Informative

      Er, they sent the systems to a company which was supposed to blank the disks but didn't. The data clearing company failed to do their job not the bank.

    3. Re:PR Shills by Rogerborg · · Score: 3, Insightful

      Never mind, they can console themselves with the thought that despite bungling their number one priority, they still managed to hit their number two goal, which is to turn a metric assload of other people's money into an assload and a half simply by shuffling it around.

      --
      If you were blocking sigs, you wouldn't have to read this.
    4. Re:PR Shills by Quixote · · Score: 1
      Er, they sent the systems to a company which was supposed to blank the disks but didn't. The data clearing company failed to do their job not the bank.

      Excuuuuuse me, but just because they outsourced the job to some other company does NOT excuse the bank from their responsibility. If the customer data is with the bank, it (destruction) is the bank's responsibility, irrespective of how they go about doing it (i.e. by outsourcing it or doing it inhouse).

    5. Re:PR Shills by R.Caley · · Score: 1
      Er, they sent the systems to a company which was supposed to blank the disks but didn't. The data clearing company failed to do their job not the bank.

      Sending the systems to someone else before they are cleaned up is not the act of a company whose first priority is privacy. It is the act of a company whose first priority is saving a few pennies.

      So the bank failed to do their job, and then the people they payed to do the job for them failed.

      --
      _O_
      .|<
      The named which can be named is not the true named
    6. Re:PR Shills by hal200 · · Score: 1

      Indeed. Personally, I think that at the minimum, they should have been blanking the disks locally, then shipping them on to the blankers to be blanked again. Letting machines out the front door with that kind of sensitive information on them is just begging for this kind of trouble...If there's one thing I've learned in all my years as a megalomaniac bent on world domination, it's this: Always do your own dirty work. If it's important enough that you don't want it to become public knowledge, it's important enough for you to handle it yourself.

      Ultimately, the only secure way to deal with that data is to shred the drives.

      Another piece of food for thought. This is the first time this has happened that anyone's heard of. Yes, it's great that they got the data before it fell into "the wrong hands"...but, if it had fallen into "the wrong hands" in the first place, we would never have heard boo about it. "The wrong hands" would have used it for their own nefarious wrong handed purposes...We'd all still be blissfully unaware, until one day we came home to find the Fed waiting for us, asking questions about our recent sizeable donations to the GLEF (George Lucas Extermination Front)

      --

      I just want to take over the world...Why does that automatically make me EVIL?

    7. Re:PR Shills by TheLink · · Score: 1

      If a company outsources something it either means:
      1) It's not important to the company.
      2) The company is in the wrong business.

      No matter what they _say_ or even think their priorities are.

      --
    8. Re:PR Shills by Anonymous Coward · · Score: 0

      Incompetency? The word you are looking for is 'incompetence'. You're inventing new words where none are needed.

    9. Re:PR Shills by sylvester · · Score: 1

      Are those PR liars (and what else could such a "chief privacy officer" making such an outragous statement actually be?) all cranked out by the Forked Tongue Institute for Marketing & PR, or what?

      Canadian companies larger than about 20 or 30 people are required by law to have a privacy officer. Thus calling the title PR-driven is at least somewhat mistaken.

      -Rob

  8. Re:They should have used Norton Wipeinfo by Mike+Quin · · Score: 2, Informative

    There is: WIPE.

  9. Re:They should have used Norton Wipeinfo by Anonymous Coward · · Score: 0

    There is:

    cat /dev/urandom > /dev/hda

  10. Thanks for the link, by Anonymous Coward · · Score: 0

    but it's only up to a 'release candidate'. Quite frankly, I'd be sure to use only a tested release for a critical task like this. You could try to wipe a Word document and who knows? it might wipe the entire boot sector to oblivion.

    - W G

    1. Re:Thanks for the link, by Mike+Quin · · Score: 1

      That's the development branch (wipe-wip).

      There is also a stable production branch - see the sourceforge site, which is fairly mature.

    2. Re:Thanks for the link, by minus9 · · Score: 1

      "Quite frankly, I'd be sure to use only a tested release for a critical task like this."

      You mean tested by the completely neutral company that has sole access to the source and is selling the software?

  11. Encrypted HDs by G4from128k · · Score: 5, Interesting

    Seems like this event makes the case for encrypted HDs -- schemes that render data unretrievable without the proper passwords/biometric signatures/magic hardware dongles. The idea that all our personal records are stored in clear text on thousands of HDs and backup tapes at a myriad of institutions is not too pleasant.

    As a purchaser/fixer/collector of old computers, I have seen many a file that some prior owner would probably have prefered I not. Although I, personally, have seen nothing of a criminal nature (or of a nature that would allow me to perpetrate a crime) I know others who have found strange files on old computers. Psychotic diary entries that advocated violence, financial records, proprietary engineering data, etc. all have an odd way of being left on HDs of obsolete machines. If a old machine stops working, few people make the effort to fix it in order to erase data. Systems that automatically make the data inaccessible in all but valid/authorized machine states would ensure the protection of the data.

    Although any encryption system can be broken, by social engineering at the very least, it would be better if there were at least some barriers between sensitive data and potentially prying eyes.

    --
    Two wrongs don't make a right, but three lefts do.
    1. Re:Encrypted HDs by Eric+Ass+Raymond · · Score: 2, Interesting

      I wonder how hard/expensive it would be to integrate a low-grade encryption layer at the IDE-controller level?

    2. Re:Encrypted HDs by Anonymous Coward · · Score: 0

      Nonsense! There's nothing at all wrong with a bit of idle curiousity. If they were to do something bad with the viewed data, then that would be unethical.

    3. Re:Encrypted HDs by infiniti99 · · Score: 3, Interesting

      This begs the question of what you were doing snooping around other people's old data? Ethics is not a dirty word, you know. It's up to people like us who know more about computers to protect the privacy of the less well informed.

      I agree. Most folks really have no idea about computer security, but this does not mean we should take advantage of them (I don't think the parent was implying this though). Personally, I don't snoop around in anyone's files / homedirs, or sniff any traffic, even though as an admin I am perfectly capable of doing so. Heck, when someone is entering a password in my presence, I turn my head. It's just polite.

      At the risk of going overboard here, I'd like to share a little story. I was running a Jabber server some time ago, and jabberd 1.4.x normally saves passwords in plaintext. For some reason I needed to log in as a particular user (I can't remember if it was for a test or what), but I refused to learn the person's password. To solve this, I wrote a program to extract the password from the jabberd database, and hide it in some grid of 30x30 random chars or so (kinda like those wordsearch puzzles). The password was in a horizontal direction starting at some random coordinate, and the program would tell me the coordinate as well as length of the password. Then I pasted this chunk into a text editor, and blindly pressed the Down and Right arrow keys a number of times to match the coordinates, held Shift and pressed the Right arrow key 'length' times, and hit Ctrl-C. I then closed the text editor and pasted the text into the application that I needed it for (which obscured the text as asterisks in the input field). Phew!

    4. Re:Encrypted HDs by oolon · · Score: 4, Interesting

      Old hard disks are not worth THAT much compared to the risk envolved, rip out the disks and Crush them, then sell on whats left of the machine. This is what the nuclear industry (here in the UK) has done for years. Its all standard practise for sensitive military work.

      This is the only way to be sure, its not worth paying 100 Bucks (just a guess) for a disk with encryption only to get 10 Bucks a disk on resale!

      James

    5. Re:Encrypted HDs by blindcoder · · Score: 1

      I hope that neither you nor your buddies ever told the former owners of the disks that you have found something on the disks.
      Who knows what their lawyers might have said in that case...

      --
      See my blog for my free opinions.
    6. Re:Encrypted HDs by Anonymous Coward · · Score: 0

      If he bought the computer from someone who hadn't erased the HDD, then I would say that the data is his. So he'd be snooping around data that was his, and I se nothin unethical about that.

    7. Re:Encrypted HDs by Rogerborg · · Score: 2, Informative

      Most 2.5" HDDs plus 3.5" IBM Deskstars (and perhaps others) support ATAPI passwords. The password is written to the platter, and if it's there, the only thing the controller will respond to is the password. You can't talk to it at all in a system that doesn't know about ATAPI passwords. The only solution (that I know of) is to use a custom controller to access the platter, which is beyond the means of casual or even semi-pro Bad Men.

      See this previous Ask Slashdot for more.

      --
      If you were blocking sigs, you wouldn't have to read this.
    8. Re:Encrypted HDs by RMH101 · · Score: 1
      nope, as has been pointed out numerous times, the company's IS security people just need to do their job properly. wipe them if they're penny-pinching enough to want to sell the old drives. start encrypting drives and you'll have several problems:

      support/maintenance will become nightmarish very quickly. even if you can get hardware encryption on, say, a RAID array it won't be easy to look after. likewise, people WILL lose their keys. also, you're assuming that encrypted hard disks exist that don't have master keys in escrow with large governmental agencies. this is not a Good Thing to assume to be correct.

    9. Re:Encrypted HDs by onyxruby · · Score: 1

      Crushing may not be enough to prevent data recovery. To truely prevent data recovery you have to change the structure of the metal itself. Usually the easiest way to do this is with an acyteline (surely spelled wrong) torch that is used to heat the platters white hot. This will actually physically change the molecular structure of the platter, and prevents any form of data recovery. After this they are then sent directly to a recycling company that will slag them. I have a sample platter that went through the torch process, and the warping of the remnant aluminum base is quite evident.

    10. Re:Encrypted HDs by Cecil · · Score: 1

      you're assuming that encrypted hard disks exist that don't have master keys in escrow with large governmental agencies.

      And don't you think that if the hard disk manufacturers have gotten onboard the conspiracy bandwagon, the banks were already there to greet them?

      Really. If the Three-Letter-Agencies are anywhere near as malicious as the conspiracy people suggest them to be, they have a little thing called priorities, and already have things very well in hand.

      Not that I really believe any of that crap. I've seen far too much governmental stupidity, sloth, disorganization and bureaucracy to believe that any government agency could ever-- much less for decades-long span --have worked so deftly and efficiently to put themselves in such a position.

    11. Re:Encrypted HDs by Blackknight · · Score: 1

      As the sys admin you have a right to ask the user for a password if you need it.

    12. Re:Encrypted HDs by mOdQuArK! · · Score: 1

      Time to throw another hard disk platter on the barbie!

    13. Re:Encrypted HDs by realdpk · · Score: 1

      Wow.

      Imagine if you just asked the user, and then offered them a tool to change their password after you were done.

      I sniff traffic all the time, and I look around at files all the time - it's my job. I do avoid mail spools, except for when users need virusus cleared out (because their braindead anti-virus program aborts the POP3 connection upon reaching a virus), but that's it. I'd just end up frustrating the entire userbase if I refused to help.

    14. Re:Encrypted HDs by poot_rootbeer · · Score: 1

      Psychotic diary entries that advocated violence, financial records, proprietary engineering data, etc.

      I know Slashdot is somewhat biased, but is it really fair to say that someone who advocates proprietary engineering data is PSYCHOTIC?

    15. Re:Encrypted HDs by Anonymous Coward · · Score: 0

      This is absolutely wrong. As the sysadmin you have the right to reset the users password to something you can remember until the fix is done and then tell them to change it.

      *ring*ring*

      "Hi bob this is sam in IT. We are having some issues with the email/shared folders/whatever could you help me out? .... goes on to fire off some complex tasks .... when the user says "uhhh" /sam in IT/ says "Hmm Maybe this would be easier if you just gave me your password"

      Bingo - you have been hacked. All companies should have policies in place to avoid sysadmins needing user passwords. All users should be informed that under no circumstances are they to give their passwords to ANYONE; not an admin, not their secretary.

    16. Re:Encrypted HDs by Blackknight · · Score: 1

      It depends on the situation. Where I work the users call us, and it's pretty hard to troubleshoot their email or whatever without the right user name and password.

      Besides, I forget the password 10 seconds after they hang up.

  12. A good solid brick.. by m_dob · · Score: 5, Funny

    A nice old lady I know who was in Britain's MI5 realised after throwing away her computer that it was not wise to leave a hard drive full of sensitive information. She and her son then drove back to the rubbish dump and pelted the hard drive with bricks until it gave in.

    1. Re:A good solid brick.. by Eric+Ass+Raymond · · Score: 3, Funny
      Well, the British secret service has an amusing history of losing sensitive information...

      "A second British spy has lost a laptop brimming with state secrets after getting "blind drunk" in a London bar."

    2. Re:A good solid brick.. by WebMasterP · · Score: 1

      Are you sure they didn't just dent the case?

      I know a lot of old people who call their case the 'hard drive'.

  13. Re:They should have used Norton Wipeinfo by commodoresloat · · Score: 4, Informative
  14. A few notes by Anonymous Coward · · Score: 4, Interesting

    While its fine to scrub hard disk clean of their data when they are working fine, what do you do when the hard disk has bad sectors?
    That happened to me 2 years back. A Maxtor HDD went bad. Sent it back to Maxtor, got another one. The replacement turned out to be bad too.
    Had to send that one back and got the 3rd HDD.
    There was a lot of data on the 1st HDD I sent back to Maxtor.

    I checked the Maxtor website for any statements as to what they do with their data but couldn't find anything.

    Many people(unless they have 2 computers and know how to deal with IDE pins) will just send the disk to their manufacturers, whether it contains data or not. Scrubbing a disk clean with bad sectors requires you to isolate the bad sectors by partitioning.

    1. Re:A few notes by Anonymous Coward · · Score: 1, Interesting

      Indeed, there is no "overwrite all readable blocks and spare the unreadable blocks" program, is there? "dd" would only need minor modifications to do that.

    2. Re:A few notes by zakezuke · · Score: 2, Interesting

      Assuming I was interested in "security", and needed to wipe non-fuctional drives, I would either

      1. Use a strong magnetic field and zap the data [hince zapping the data but still able to return to the maker for replacement]
      or
      2. Disassemble the drive and use the platters as coasters.

      Other people use a slightly more brutish technique and drill a hole directly through the unit, but to be honest, without an erase the data still might be recovered. Why anyone would bother is beyond me, but it's possible.

      ----

      But come to think about it, it's been forever since I've needed to use low level formating utilities of any sort. I'm not sure they are viable on modern IDE drives. In the olden days I could easily zero a drive using basic low level harddrive formating utilities, ones with bad sectors just took forever to zero.

      --
      There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
    3. Re:A few notes by Anonymous Coward · · Score: 1, Informative
      "I checked the Maxtor website for any statements as to what they do with their data but couldn't find anything."

      Well, a few years ago, a friend of mine bought a Maxtor hard disk brand new and found an installed copy of Windows ME on the drive when he hooked it up. It wasn't an OEM disk or anything refurbished. It was a brand new drive right out of the shrink wrap. Kinda makes you think.

    4. Re:A few notes by antis0c · · Score: 1

      Or an industrial magnet.

      --

      ..There's a-dooin's a-transpirin'
    5. Re:A few notes by bourne · · Score: 1

      Indeed, there is no "overwrite all readable blocks and spare the unreadable blocks" program, is there? "dd" would only need minor modifications to do that.

      The 'dd' option 'conv=noerror' might do it, although the man page suggests that it is used to skip over read errors, I suspect it will also ignore write errors.

    6. Re:A few notes by akedia · · Score: 1

      If the disk is undoubtedly dead, but there is still data on it, first contact the company about a replacement, and tell them you need to erase the data before you send it back for a refund. Then take a VHS cassette eraser or a really strong magnet and buzz the disk for a few minutes. This effectively destroys the platters as it makes the magnetisim even all over the drive and totally prevents it from being accessed ever again.

    7. Re:A few notes by Anonymous Coward · · Score: 0

      Modern harddisks see a write as a chance to remap the bad sector. A disk with hundreds of bad sectors might end up with 0 sector defects after every sector has been written to. That will of course not repair the drive, but it will look ok, so - depending on your dealer - you might find it difficult to return the drive in that condition. In order to wipe the disk without losing obvious proof that the drive is defect, you need to zero all sectors which can be read without writing to the unreadable sectors.

    8. Re:A few notes by GigsVT · · Score: 1

      The hard disk manufacturer will not appreciate you damaging the platters like that. There's no way to degauss the data without also erasing the servo info off the platters, i.e. they will know you degaussed the drive, and might refuse your RMA because you destroyed the drive.

      Besides, today's media would require a huge magnetic field to degauss. The way I understand it, as the density gets higher, the coersivity gets proportionally higher.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    9. Re:A few notes by headblur · · Score: 1

      i work for a teaching hospital and had two maxtor external drives (with loads of sensitive information on them) go bad. i couldn't destroy the drives (as is policy) or the warranty would be voided. maxtor support referred me to this page that explains their policy on cleaning confidential drives. of course, policies are nothing without implementation...but it put my boss' mind at ease, anyway.

  15. not much of a worry.... by Lumpy · · Score: 4, Insightful

    First off unless the entire IT department of the bank are complete morons, most financial data is NOT kept on loacl machines but the file server and the main database machines.

    I know that the caches and things MAY hold some sensitive data but it's highly unlikely.

    Unless the person that used that PC in the bank was also a incompetent boob and say saved a spreadsheet of 200 credit card numbers and information in the local drive (why the hell are you making an insecure document like that?) it's only a mild security breach.

    It shakes the confidence of the customers more than anything else.

    --
    Do not look at laser with remaining good eye.
    1. Re:not much of a worry.... by Anonymous Coward · · Score: 0

      Read the article. These were IBM Netfinity servers -- not your average desktop computer!

    2. Re:not much of a worry.... by Lumpy · · Score: 2, Informative

      would love to read the article... it timed out 10 times in a row... so I gave up and posted from what I read in the comments previousally.

      If it was servers, then the IT department, computer wiping service /etc need to be beaten with sticks while having "never never never" screamed at them.

      --
      Do not look at laser with remaining good eye.
    3. Re:not much of a worry.... by Anonymous Coward · · Score: 0

      Um ... yeah ... whatever dude.

    4. Re:not much of a worry.... by Anonymous Coward · · Score: 0

      Duhhhh... dude... like whatever? yah... shah..

      Woah....

    5. Re:not much of a worry.... by eric76 · · Score: 1

      My main desktop machine is a Netfinity server.

    6. Re:not much of a worry.... by budgenator · · Score: 2, Informative

      He paid $400 each for two powerful IBM Netfinity servers that would have cost about $5,000 new.

      kinda sounds like severs to me, IT fucked up by alowing them out the door un-shredded whether it was policy or not.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    7. Re:not much of a worry.... by MarcQuadra · · Score: 1

      Procedure for all files on servers at bank I work at (for remote offices, like 'governament banking':

      copy them to local drive, edit, copy back.

      this reduces load on the frame-relays at the remote office.

      --
      "Sometimes, I think Trent just needs a cup of hot chocolate and a blankie." -Tori Amos on Nine Inch Nails
  16. I can't help but wonder. by ideatrack · · Score: 4, Funny

    So this kid buys and repairs machines, but didn't even turn the machine on until long after he'd put it up for sale?

    Wow I wish I was as efficient as him...

    1. Re:I can't help but wonder. by DrEldarion · · Score: 1

      Well, I'm not sure what to make of the article. It says:

      Ellis buys, fixes up and then resells used computer equipment on eBay.com. He had posted the two machines on the popular online auction site for six hours before he noticed, after turning one of them on, that it contained an operating system that let him access file folders from the bank without needing a password.

      I'm not sure whether this means that the information was actually on the hard drive (in which case, how could he NOT notice it...) or whether there was just a program with a saved password that allowed him to log into the bank's network (a lot more believable that he'd overlook that).

      Either that, or he bought them as "working" and then just checked to make sure they'd boot.

      -- Dr. Eldarion --

    2. Re:I can't help but wonder. by epsalon · · Score: 1

      Another option, is these beats take a long time to boot, so he just repaired them, turned them on to test that the POST is OK, and turned them off. That could explain not noticing the data.

      Another more plausible option, that he started the auction before completing the repair, as the auction takes time to finish.

  17. Re:It's a shame .. by WebMasterP · · Score: 1

    Yeah, punish the innocent bank customers because the bank screwed up. What a genius idea.

  18. My Passwords by yuri · · Score: 4, Funny

    Thats outrageous, now they have my passwords as well.

    What you guys don't use your social security and bank account numbers as passwords?

  19. Well. by wirah · · Score: 2, Interesting

    Most companies who's machines hold sensitive data do retain/destroy the hard drives. You can find plenty of machines on ebay, sold stating 'without hard drive' or 'just requires hard drive'.

    If it was law, rather than just good practice, maybe we'd feel a lot safer.

  20. Finger-pointing as a profession by twilight30 · · Score: 4, Interesting

    If you look at the article no one appears willing to take the blame for it, from the bank itself to its two subcontractors tasked with verifying that data is indeed gone from hard drives.

    I find it appalling that the 'computer security team' sent to this guy's house were told to 'seize' the drives when clearly he was doing them a favour. Though they thanked him later and gave him replacement (presumably blank) drives, fuckups like these should have proper ramifications. Along the lines of dismissals.

    Figures it was the Bank of Montreal. Those idiots can't do anything right, from paying their then-CEO too much to stupid online banking to hypocritical ad campaigns in 1996. Losers!

    In Googling I came across this, which lists voluntary sector computing activities in Canada supported by the banks. Just think what interesting fundraising activities could have been made possible by this kind of donation...

    --
    ========================================
    Death will come, and will have your eyes
    -- Pavese
    1. Re:Finger-pointing as a profession by Sepper · · Score: 1

      They where also the target of fraud in the last few days.

      --
      I live in Soviet Canuckistan you insensitive clod!
  21. Is your banking information accidentally on ebay by Loosewire · · Score: 3, Funny

    Of course not - i put it there

    --
    Slashdot - The one stop shop for procrastination
  22. Pretty common by EpsCylonB · · Score: 1

    Often people who steal computers are much more interested in the data than the hardware. Probably because it is a lot more complicated to track data theft than following the physical trail of stolen hardware.

  23. Hospital Records Anybody by Otterspocket · · Score: 2, Interesting

    I once picked up a PC from a council tip (dump) and that contained full patient record, drug charts, names, addresses, even patient photographs. It was from a local mental institution apparently. In order to prevent this material becoming public they had taken the well thought out step of unplugging the IDE cable. Marvellous. That got formatted and ended up on Ebay. Seems the person responsible was doubley stupid as it seem he was throwing away a high end P2 (this was a fair few years back folks) because the HDD was full. Hey ho!

  24. Re:They should have used Norton Wipeinfo by Mr_Silver · · Score: 3, Informative
    yeah - a damn shame.

    You don't have to pay for Norton Wipeinfo if you're on Windows.

    I'm told that both Scrub and Eraser are pretty good - although I haven't used them.

    Both of which are free (in the "don't have to pay any money" sense)

    --
    Avantslash - View Slashdot cleanly on your mobile phone.
  25. Please remove... by qat · · Score: 1

    I'm sorry, but any hard disk that is used to store any sort of information about other people should probably be DESTROYED, not re-sold so you can make a few bucks off of the deal.

    --
    Pls No Negative Modding!
  26. Re:They should have used Norton Wipeinfo by ericisbananaman · · Score: 0

    The should have installed Windows... that would render it useless

  27. Polite?!? by RMH101 · · Score: 1
    It's also the way not to get fired for breaking data protection and human rights legislation, not just nice of you...

    check your AUPs. you do have AUPs, yes?

  28. Ethical and Legal Dilemmas by G4from128k · · Score: 2, Insightful

    There are valid reasons for checking out the contents of the HD -- if you think a machine might have been stolen, then finding the prior owner is the right course of action. I know of one dumspter diver who tried to reunite an old PC and its data with its former owner. The former owner was pleased by the honesty of the finder and upset that the HDs had not been wiped as promised by a PC recycling company.

    The hardest case that I heard was a used computer buyer that ran across some very disturbed writings on a old machine. Violent written fantasies could have been just someone letting off steam, writing fiction, or a prelude to going postal. Finding potential evidence of a forthcoming crime places a severe ethical burden on the finder of the computer files.

    Personally, I don't make a point of snooping and tend to just reformat the HDs of old computers that I buy. This also forestalls the licensing issues with old software on old computers -- that old copy of M$ Office may (or may not) be legal.

    --
    Two wrongs don't make a right, but three lefts do.
  29. Re:Candians are a lax people by __aaaehb3101 · · Score: 1

    The problem is not he laws. There are plenty of laws and the Canadian goverment even has a provacy officer. The problem is that everyone "assumed" that the drives had been wiped. I personally feel that this is one of those things that should not be outsourced. At the very least the banks should have hired a student or an intern to physically remove the drives so they cuold be destroyed.

  30. Re:A good solid thick head.. by RMH101 · · Score: 1

    did she work in the department of senile old incompetents?

  31. Scary.. by adeyadey · · Score: 1

    When it comes to computers, the level of technical incompetence in some of the agencys/companies that are supposed to safeguard or process sensitive public information (banks, police, government..) is sometimes really scary..

    --
    "You lied to me! There is a Swansea!"
  32. drive erasure by ajs318 · · Score: 5, Interesting

    Physical destruction of used disk drives is not necessary and could in fact engender a false sense of security. Think about it ..... a "secure disposal company" could bake a drive at curie temperature for 24 hours in an alternating magnetic field of varying frequency, strap a hand-grenade to it and drop it down a disused mineshaft, but how can you be sure it's the same drive, or that they haven't made a backup of its contents? If you wanted to get hold of stuff people wanted rid of, what would be a better front for getting it?

    Overwriting the drive using software is more verifiable. You de-network the machine, boot it up from a CD, and can analyse the drive contents before starting a wipe cycle. You switch off and back on to prove there is no cheating. Then you can analyse the drive contents again and be sure they are different. The drive never left the machine, but you can be sure the data left the drive.

    Whatever anyone may say, remember these "secure disposal companies" are after your money and don't mind playing on your most groundless fears to get hold of it ..... there are a lot of things they thought were impossible ..... what if someone finds a way ..... Hell, sooner or later someone is going to come up with a scheme for disposing of the air from meeting rooms where secret conversations have been held. The simple scientific fact is that it takes only one overwrite cycle to make data unreadable. You can prove this to yourself using a disk sector editor, but it should be obvious anyway. If the drive could tell a "1 that used to be a 0" from a "1 that has always been a 1", or a "0 that has always been a 0" from a "0 that used to be a 1" with any degree of reliability, someone would already have used that as a capacity-doubling mechanism! It's possible that there might be some difference detectable with a sensitive analogue circuit, since there is a hysteresis loop and there really are the four states I described above. Two overwrites of opposite polarity will force the magnetic media into a known state. Even so, just one overwrite will give someone a massive headache trying to recover the data, because the "used-to-be" data has an inherently high error rate. It's already hard to tell "X that used to be !X" from "X that always has been X" and if the overwriting data is random enough, then it's hard to work out what was ever meant to be what.

    dd if=/dev/audio of=/dev/hda might conceivably do a good job on a used drive, if you make sure the gain is turned up nice and high and there is nothing plugged into the sound card. Filtered static and power hum are the nearest you're going to get to true randomness.

    My drives are invariably thrashed for as long as they work, then get the magnets removed for use in experiments {and wiped a few times across the platters for good measure}.

    --
    Je fume. Tu fumes. Nous fûmes!
    1. Re:drive erasure by ShadeARG · · Score: 2, Funny

      What about using a/an {insert your favorite audio format here} playlist of music you own and use the same technique? The DMCA would have to be violated many times for your information to be retrieved. Just a thought.

    2. Re:drive erasure by Anonymous Coward · · Score: 1, Informative

      Overwriting once is not enough and even 35 times may not be enough.

      Check this out

    3. Re:drive erasure by poot_rootbeer · · Score: 1

      a "secure disposal company" could bake a drive at curie temperature for 24 hours in an alternating magnetic field of varying frequency, strap a hand-grenade to it and drop it down a disused mineshaft, but how can you be sure it's the same drive, or that they haven't made a backup of its contents?

      If a company is THAT paranoid about security, they will send an agent to accompany the sensitive drives to the oven/grenade/mineshaft facility and confirm that they are not mirrored or swapped out for other drives.

      The simple scientific fact is that it takes only one overwrite cycle to make data unreadable.

      The simple scientific fact is that you are wrong.

      The read head on a mass-market Winchester drive may not be able to tell the difference between 'a 1 that used to be a 0' and 'a 1 that's always been a 1', but an electron microscope can.

      Again, if the data is THAT sensitive, there's someone willing to spend weeks analyzing the disk surface in a lab figuring out what the contents most likely used to be.

    4. Re:drive erasure by Anonymous Coward · · Score: 0
      using a disk sector editor, but it should be obvious anyway. If the drive could tell a "1 that used to be a 0" from a "1 that has always been a 1", or a "0 that has always been a 0" from a "0 that used to be a 1" with any degree of reliability, someone would already have used that as a capacity-doubling mechanism! It's possible

      Almost. It's called 'Partial Response Maximum Likelyhood'. It has been proven that by analyzing the (analog) signal embedded in a hard drive, once can recover lost data even if the data has been "overwritten" up to seven times.

      When a 1 or a 0 is written to a hard drive, you don't write 0 or 1. You change the magnetic field. If a 1 is there and you write a 1, the resulting magnetic 'charge' will be a little higher than the original. If a 0, low enough to be detected as 0 but not as low as if a 0 had been there in the first place; i.e. you can tell by the final amplitude of the signal, what had been written before.

      Thus, to truely erase something, one needs to overwrite data 10-20 times with random data.

  33. An even crazier story by Anonymous Coward · · Score: 1, Interesting

    A couple years ago, after one of my company's bigger layoffs, the company had a free raffle for old workstations. I won one of the machines. It happened to be the old billing server. The IT folks were supposed to have wiped it clean, but they didn't.

    I wiped it clean myself and destroyed the info, but not everyone would have done that.

  34. Re:They should have used Norton Wipeinfo by Anonymous Coward · · Score: 0

    Aren't you worried using a beta release candidate might destroy your data?

  35. Even then by CaptainZapp · · Score: 5, Informative
    I worked for a bank for a few years (in a country far away, where they have numbered accounts and you're actually looking at jail time for revealing customer data) and something like this was just unheard of.

    The absolute main security issue was customer data. Not that they would have fancied embezzlement or theft but this was looked upon far less serious then compromising customer data, period.

    In the data centers (which you had to physically access in order to query real customer data, safe for the front office and also there it was very restricted what you could look at) you had to go through multiple layers of security and where not permitted to even remove a printout.

    Computers where dismanteled and disks shredded, they where never for resale. This was applicable for every last computer from every last branch and office

    Now, I agree shit happens. Probably in their case it started with outsourcing such a critical tasks to "ACMEs chep disk blanking operation" in order to save a few bucks. This is not really excusable, but it happens.

    But what really gets my blood boiling are statements like the one from that PR bimbo, which are just utter bullshit.

    Maybe she should apply for a job at Microsoft to sell "trustworthy computing".

    --
    ich bin der musikant

    mit taschenrechner in der hand

    kraftwerk

  36. Re:drive erasure : WRONG by pricorde · · Score: 3, Interesting

    Sorry, you are all wrong...
    a) you have disks silent errors (because error-correcting codes corrected them) that will copy sector data to a reserve sector without notice, that makes your old data inaccessible at software level but readable at controler level
    b) you can use high resolution magnetic imagery to recover several rewrites of the same track
    c) in my books, a hum is very far from random, it's predictable !!!

    Physical destruction is the only reasonably secure solution.

  37. Sysadmin, not a coder... by brunes69 · · Score: 2

    .. are you?

    Would have been much easier to just have the program copy the password into the clipboard so you could paste it :P

    1. Re:Sysadmin, not a coder... by infiniti99 · · Score: 1

      Haha, actually I'm very much a coder. I'm pretty sure the clipboard idea did cross my mind at the time, but the setup didn't easily allow for it. The server was Linux, and I was logged into it using putty in Windows. So there wasn't an easy way for the server to access my local clipboard (had there been some X11 involved, this may have been possible). The other idea would have been to simply copy the remote jabberd database file to the local machine and do the entire processing there, but I don't think I had a compiler on the Windows system.

  38. Interview with BMO Representative by Mikkeles · · Score: 2, Informative

    CBC Radio 1 had an interview with a security representative from the bank last night on As It Happens. An audio recording of the program is available here. (It's the ninth item of the programme.)

    --
    Great minds think alike; fools seldom differ.
  39. Environmental Hazards of Physical shredding by G4from128k · · Score: 2, Insightful

    As appealing as physical destruction of an HD is, it is not a wise course of action. As with most electonics, HDs contain lead, glass fibers in the circuitboard, and caustic chemicals in the electrolytic capacitors. And I have no idea of the potential toxicity of the materials coating the platters or used in the rare earth magnets in the actuators and motor.

    Turning data into dust creates an environmental hazard. Therefore, it's better to send old electronics to an institution that has the tools and procedures for safely recycling/recovering/reprocessing the materials in the HD. Yet we obviously cannot and should not enrtust these companes with our sensitive data. That is why some form of encryption (either in hardware or software) is the solution to making the data unrecoverable.

    --
    Two wrongs don't make a right, but three lefts do.
    1. Re:Environmental Hazards of Physical shredding by Anonymous Coward · · Score: 0

      Simple (sorta).

      Dissasemble HDs on-site and remove platters and
      send the rest off to be (non)destructively recycled.

      Then bake the platters in a pottery kiln on-site for a while. This oughta destroy the coating on the
      platters and the data with it.

      Here, the only issue is the possible release of toxic gasses from the heating process which can be dealt with in a safe, controled manner by housing the kiln in an 'isolation booth' with a connected environment-friendly exhaust gasses system.

      Allow baked platters time to cool down to room temperature then send the platters off to the scrap metal firms.

      All confidential data is destroyed and the entire hard disk is recycled (though not intact) with little or no impact to the environment.

      Of course, all of this will be too much trouble (read expensive) for penny-pinching firms and it'll be 'business as usual' at those place (more 'horror stories' like this one). =/

    2. Re:Environmental Hazards of Physical shredding by CheeseTroll · · Score: 1

      Why do the platters need to be pulverized to be sufficiently unreadable? Seems to me a good couple of whacks with a sledgehammer would do the trick. Is it possible to piece the disks back together into a readable whole?

      --
      A post a day keeps productivity at bay.
    3. Re:Environmental Hazards of Physical shredding by Servo · · Score: 1

      Of course, all of this will be too much trouble (read expensive) for penny-pinching firms and it'll be 'business as usual' at those place (more 'horror stories' like this one). =/

      Except that if you were paying attention, they were sent to someone who was responsible for destroying the data but hadn't. This "horror story" was because some idiot didn't do his job right. Human error was at fault, not penny pinching.

      --
      A slip of the foot you may soon recover, but a slip of the tongue you may never get over. -Benjamin Franklin
    4. Re:Environmental Hazards of Physical shredding by Anonymous Coward · · Score: 0

      If they *really* cared, they would have destroyed the HDs on site--not send them out to a 3rd party to be destroyed. I read elsewhere in the thread where one company destroys their data by simply chucking the HDs into the iron smelter the company owns.

  40. Real easy to fix by JLSigman · · Score: 2, Interesting
    Here in South Carolina, some state government agencies are required to physically destroy the hard drive before we send them off to be sold. It usually took approximately 2 minutes to do. At this point, forget the finger pointing and give the lowest IT peon in the bank the job of taking a screwdriver and making gashes in the platters.

    --
    -jls
    Techno-pagan
  41. Copyright? by Quixote · · Score: 5, Insightful
    Here's a question. Why is it that the RIAA can (with a straight face) claim that each of their songs that a person shares is worth $150K, and yet my private information with the bank is worth zilch? Why is it that the RIAA can get $12K from a 12-year old girl and yet the general public can get nothing from these companies that share our private information?

    Shouldn't customers' private information have at least as much rights as some stupid Brittany Spears song?

    1. Re:Copyright? by DirkDaring · · Score: 1

      Because these companies already have your acceptance to share this information when you sign their contracts to use their services?

    2. Re:Copyright? by Anonymous Coward · · Score: 0

      and my info is not even worth the price of a song ?

    3. Re:Copyright? by blonde+rser · · Score: 1

      Why is it that the RIAA can get $12K from a 12-year old girl

      umm... do you mean $2K? That's what the link you supplied seems to say.

  42. use HD built in wipe by j_dot_bomb · · Score: 5, Informative

    Modern hard drives have commands "SECURITY ERASE" and "ENHANCED SECURITY ERASE". Search for those terms and hdparm on google. Also below is a link to the quality of the erasure. Note: these will erase even bad "mapped out" sectors. Enhanced erase will even go off track + and minus which erases the edges. atapwd.zip does regular erase (search).

    http://www.tomcoughlin.com/Techpapers/Secure%20E ra se%20Article%20for%20IDEMA,%20042502.pdf

    1. Re:use HD built in wipe by poot_rootbeer · · Score: 1

      Modern hard drives have commands "SECURITY ERASE" and "ENHANCED SECURITY ERASE".

      These are commands that the average user of a $100 ATA hard drive will never execute.

      How likely do you think it is that some HD manufacturers omit support for these commands from their disk controllers as a cost-saving measure?

    2. Re:use HD built in wipe by Sycraft-fu · · Score: 1

      Since it is probably just software support, I imaging all of them support it. The drive, by its nature, must be able to access all areas of the disk where it intends to write or read data. So one can therefore command it to earse all those, even if it is one it normally wouldn't do an erase on. To implement a command like that, you'd only need to put it in the disc's BIOS. No extra hardware would be needed.

      You see plenty of things that few people use still implemented because they just don't cost any extra to do so.

  43. Some free wipe tools, was: Re: Norton Wipeinfo by bourne · · Score: 4, Informative

    It's a shame that there isn't a Linux program that does something similar.

    Others have mentioned specific utilities, but with almost any bootable CDROM Linux variant you can wipe a disk pretty throroughly as follows. This is for when you're retiring a system and want to overwrite the entire disk, not scrubbing free space on a live system:

    for i in `seq 1 10`
    do
    dd if=/dev/urandom of=/dev/hda
    done

    This will write pseudo-random data over the hard drive 10 times. To make it happen more times, change '10' to 'N' where N is larger than 10 in the 'seq' command. To use true random data rather than pseudo-random, use /dev/random, but realize it may hang waiting to gain more entropy and, for this use, I'm not sure there is any real advantage in true randomness.

    You can also use 'dd' on a live system, writing to a file instead of a partition, and fill up free space on that partition (then delete the file!). This will overwrite data from deleted files, but will not get slack space, which is the particular advantage of using the 'wipe' tool that someone else mentioned. Also, remember only root can fill the filesystem; everyone else gets cut off with some small % free.

    Windows users should also realize that with Windows 2000 (um, SP3 I think) and above the EFS tool 'cipher' will allow you to wipe unused disk space, so that you can proactively make sure that deleted files aren't hanging around on disk. This is useful if you want to make sure old files don't accumulate on the hard drive of a working system, especially physically insecure laptops etc. etc. It presumes the NTFS file system, of course.

    cipher /w:c:

    will overwrite the free space on the C: partition with 0s, then 1s, then random data. I'm not sure if it gets slack space.

    Of course, a very slim possibility remains that sophisticated and expensive physical analysis will still recover data from disks wiped in this manner. Unless you've seriously honked off the NSA, however, these should provide sufficient protection for most uses.

  44. Destroying hard drives for good by Zarhan · · Score: 0, Troll

    There have been other posts how the hard drives should be destroyed and not wiped&sold after usage. A friend of mine once worked at a steel mill. Smashing them to bits with a hammer was not good enough - the used hard drives went directly to the smelted iron...

    No risk of leaking the data through used computers.

  45. ebay by dmitri2060 · · Score: 2, Funny

    Scarey. Humans make mistakes. Security disk cleaning should be done by robot workers run by a robotic management. A huge organization is only as smart as its dumbest employee.

    I hope he got back his ebay listing fees.

    1. Re:ebay by TheLink · · Score: 1

      Not really. A well run organization is organized so that the less competent and trustworthy aren't always put in positions of great responsibility and power.

      Which is why outsourcing important/core stuff doesn't work. It usually takes time to see how trustworthy someone is. You get them to do a little job for you. Slowly give them bigger and bigger jobs.

      If company outsources something it either means that:
      1) It's not important to the company.
      2) The company is in the wrong business.

      A Mafia Don doesn't let his dumbest employee do just anything. He often lets the dumbest employee do one final thing for him.

      --
  46. Bank's selling off equipment by Anonymous Coward · · Score: 0

    I worked as a computer tech for a retail chain and they destroyed all of the hard drives with their Point-of-Sale systems for that very reason. I find it disturbing that a -bank- who would have more sensitive information than a retail chain, would just erase the data (and in this case forget too).

  47. The bank thanked Ellis... by dpbsmith · · Score: 3, Insightful

    Bravo to them! A refreshing change from all the stories of corporations responding to security issues by shooting the messenger.

  48. Happens all the time by computerlady · · Score: 5, Interesting

    I was consulting at a community bank last spring, helping them getting ready for an IT audit by the FDIC. They were replacing some machines, and I persuaded them to donate the old ones to a local computer group who refurbishes them and places them in schools and non-profits. I could see that their IT policy manual contained nothing about even wiping drives let alone destroying them.

    As soon as I got them to my office, I invited the CEO in to see how much customer info his IT department had "donated." He was, of course, shocked. The sad thing is, probably 30 people were involved in that transfer and not one of them had the slightest clue. Another said thing is that the donation fiasco was just one of hundreds of examples of failure to adequately protect the privacy of customer information.

    The good news is that the FDIC is taking customer data security very serious and is coming down hard on breaches and potential problems during their IT audits and their Safety and Soundness audits. So maybe it will get better. Except we are talking about humans...

    --
    computerlady - a brand new Slash-daughter - alone, but no longer invisible, in the /. world
    1. Re:Happens all the time by Anonymous Coward · · Score: 0

      I'll bet their IT staff is real anxious to help put computers in schools and non-profits now.

      Nice job.

    2. Re:Happens all the time by computerlady · · Score: 1

      I'll bet their IT staff is real anxious to help put computers in schools and non-profits now.

      The machines, minus the hard drives, did end up being donated to the computer club for refurbishment. The bank also donated about 85% of the cash to buy used drives from another source, to replace those removed. They have since also cleaned out two storage areas and donated a couple dozen 56K modems, some additional 14-15 inch monitors, and beaucoup keyboards and mice. They also found a home for some old mainframe displays - giving them to a national diving association that will use them to display results at "coach's stations" so that the coaches won't be pestering the scorekeepers all the time.

      --
      computerlady - a brand new Slash-daughter - alone, but no longer invisible, in the /. world
    3. Re:Happens all the time by MarcQuadra · · Score: 1

      I was a similar whistleblower, and the bank and my company fought over who should pay to have the 'unclean' machines wiped out, as it was unclear who's people failed to do it properly. I ended up getting chastised for losing my company a week's worth of contract money. At least they understood that the job had to get done regardless and let me wipe all the machines anyway.

      I had to explain over and over to the client that FDISK is not a data-destruction tool, it's like tossing a sign that says 'filing cabinet' off a filing cabinet and saying it's not accessible anymore.

      --
      "Sometimes, I think Trent just needs a cup of hot chocolate and a blankie." -Tori Amos on Nine Inch Nails
  49. heh outsourcing.. by TheLink · · Score: 1

    Looks like they outsourced the job to someone with different priorities.

    Which yet another reason why I think this outsourcing thing is overrated.

    Outsourcing is just an excuse for management to sack people, temporarily cut costs, blame the resulting crappy service on "transitionary period", use the savings to pay themselves big bonuses, complete contract, leave to slash and burn another company.

    --
  50. Re:drive erasure : WRONG by imsabbel · · Score: 1

    The magazin CT made a test using different wipes:
    1. Overwrite with zeros
    2. overwrite with random zero/one
    3 5 passes of random owerwrite.

    Then they were send to leading data recovery firms. They couldnt even rescue data from the first disk.

    --
    HI O WISE PRINCE. WHT TOOK U SO DAM LONG?
  51. A good rule of thumb... by MickLinux · · Score: 1

    ... is that when a person or organization is wrong, and defends itself, or passes the buck, or excuses itself, or goes on the counterattack, or even if their face locks up in a mask to hide their true feelings, then you know that they have not learned their lesson, and the error/offense is going to happen again.

    --
    Correct Horse Battery Staple: 72 bits of entropy. Enter "Correct H" into google. When it generates the phrase, that's
  52. Govt says every biz needs privacy policy by hey · · Score: 1

    Since I am a consultant I have a GST number.
    I recently got some GST mail saying that every business in Canada needs to come up with a privacy policy. It said (something like): Privacy, its good for business.

  53. Re:drive erasure : WRONG by TheLink · · Score: 1

    Well that depends on your budget.

    I recommend sanitization by melting HDDs into a molten puddle of metal with a blowtorch or some other high temperature (if you're in Hawaii chuck HDD into lava - but make sure it ends up in the lava, and you don't get charcoaled ;) ), if anyone can recover data from that it'll be worth watching.

    Sure simple overwriting may not be recoverable with a budget of up to USD10K. Or maybe even USD100K. But once you hit millions or more, they might pay a bunch of very smart people to piece together data bit by bit over a couple of years using high end microscopes. After all a high end microscope is not bound by the same limitations a HDD head has - cost, speed, precision, accuracy.

    It's probably magnitudes easier if they use drive mirroring (RAID1) and you have all the drives. And y'know lots of the important stuff happens to be on RAID for some reason ;).

    If someone does all that to recover data from my HDD I'd find it funny, but if I were a Bank, I won't find it funny at all.

    In many countries you need a Banking license. If you screw up this way, top people get sacked - otherwise the Bank loses the license.

    --
  54. I think kudos are in order. by SirLantos · · Score: 2, Interesting

    Has anybody stopped to thank the kid that let the bank know? It is comforting to know that there are still a handful of people out there who are still honest.
    Just my humble opinion,
    SirLantos

    --
    The flying hamster of DOOM rains coconuts on your pitiful city.
  55. Secuirty Check by failedlogic · · Score: 4, Insightful

    Gov't employees, military personnel and law enforcement in sensitive areas have to go through a background check.

    This begs the question, what sort of background checks are performed on the technicians fixing the computers? And what sort of computer security experience do they have?

    I would at least expect a "student" not be employed in this type of position. Give it only to a qualified full-time employee w/ good compensation and benefits - that in itself should be a deterrent.

    1. Re:Secuirty Check by HBI · · Score: 1

      I have worked for the Fed, commercial banks (HSBC/Republic, First Chicago nee Bank One) and the military. I had roughly the same job - running a small LAN group supporting a department, at each place.

      Besides the usual piss tests and such, I had a very summary background check at the banks. They were basically pulling a credit report and searching public records for anything like a criminal conviction. It was very perfunctory and they only wanted my SSN and last few addresses, even the Fed. (FRBNY and the other Fed branches are private institutions whereas Greenspan is a government employee, very weird situation)

      The government does a much better job of this. You have to fill out a huge form listing all your acquaintances, confess to your drug use and such, etc. Then they check back on you. If you lie, you don't get clearance.

      In both cases, however, students are employed as interns at times. They go through far less scrutiny than a full time employee. The assumption is that they are just kids and don't have much history. I suppose.

      The management must be made to pay for oversights like this.

      --
      HBI's Law: Frequency of calling others Nazis is directly correlated with the likelihood of the accuser being Communist.
  56. Classic security holes! by silverhalide · · Score: 1

    Just the other day, I was helping organize furniture in a community furniture bank, and we came across a dsek that was chock full of this guy's fianancial history. Bills, receipts, loans, credit card statements, everything. We joked around that we could go shopping and get ourselves a new car, had any of us had loser morals this guy would have been screwed. Just goes to show, it happens in the real world too still.

  57. Paying their CEO Too Much by PetoskeyGuy · · Score: 1

    I was outraged when I saw how much they get paid! Then I remembered it's Canadian Dollars, so it's not that bad. ;)

  58. When i worked at teh pentagon by Unknown+Poltroon · · Score: 2, Interesting

    We used to destroy HHD by letting the techs(me) go apeshit on them with a hammer, then some sandpapaer, then my supervisor would litereally wake someof them home for target practice with his .45.

    THey now require the disks to be physically shredded, but i think we came pretty damn close.

    --
    All Troll + "offtopic" mods are meta moderated as "Unfair", because you abused the system.
  59. Re:drive erasure : WRONG by Anonymous Coward · · Score: 0

    Do you really believe that someone looking for a bargain computer on EBay will have access to the equipment to "use high resolution magnetic imagery to recover several rewrites of the same track" or will regularly read the disks from their recent purchases at the controller level???

    You must have a higher opinion of the resources and intelligence of the average EBay buyer than I do.

  60. It's MY job! by MarcQuadra · · Score: 2, Interesting

    And I get paid under $20K/year to wipe the drives for a major U.S. bank. The guy before me let hundreds of machines full of customer and bank info out to various schools, when I found out I had to travel all over the state wiping out computers, but who knows what made it out before I got to them.

    When it boils down to it, these are ancient machines (mostly P166s and wiping a drive takes HOURS on them, and it ain't pretty work, it's dirty warehouse work and lots of heavy lifting. Nobody want's to pay professsionals $75/hr to wipe machines that stopped returning-on-investment years ago.

    --
    "Sometimes, I think Trent just needs a cup of hot chocolate and a blankie." -Tori Amos on Nine Inch Nails
    1. Re:It's MY job! by Rogerborg · · Score: 1

      Look on the bright side. If they were really smart, they'd ship them to China and pay 50 cents an hour to have a guy throw them into a big hole. They'd even make him pay for his own spade.

      --
      If you were blocking sigs, you wouldn't have to read this.
    2. Re:It's MY job! by MarcQuadra · · Score: 1

      At least the Chinese guy gets free housing, food, healthcare, and education...

      in theory. :-)

      --
      "Sometimes, I think Trent just needs a cup of hot chocolate and a blankie." -Tori Amos on Nine Inch Nails
  61. Clearly EBAY must be sued! by Sabu+mark · · Score: 1

    Obviously eBay is liable because they failed to ensure that no banking information was available for sale on their site. Furthermore, anyone whose web site contains a LINK to an eBay page is EQUALLY liable, because linking to information is the same as hosting that information. And, since I have it on good authority that music CDs and adult videos are also sold on eBay, anyone with a link to eBay should be sued by the RIAA as well as prosecuted for obscenity if a child has access to the link.

    You think I'm kidding? All this has been decided in actual court cases over the last few years. Judges with little technical knowledge, and juries with less still, don't understand the technical reasons why the prosecutor's arguments, when framed in intentionally deceptive "layman's terms," are ridiculous, and absurd case law is formed. The lawyers love this. Make the law as much of a minefield as possible. All the more business for the nationwide glut of attorneys.

    --

    What Would Jesus Do
    (for a Klondike bar)?
  62. wonders how this patches in with canadian law by perlchild · · Score: 2, Insightful

    Since the Bank is responsible to Canadians for how it uses our information, why didn't it just scrub the disks in house, even something like format c:
    then send the box to the outsourcers?
    If this keeps happening, you bet Canadian Bank Law will mandate they do their own scrubbing...

  63. This is why people need to CARE about information by symbolic · · Score: 1


    I've had conversations with friends who are very indifferent to the fact that various bits of information are collected here and there about them, never thinking that somehow, it could end up where they never expected it. I believe that you should treat information about yourself, about what you do, etc., with every bit as much care as you would the front door to your house. Once someone else has it, it's pretty much out of your control.

  64. We Drill 'Em!! by CrazyLegs · · Score: 2, Informative
    At a bank I used to work at, the policy was that any computer being sold off would:
    • have the hard drive physically removed by bank IT staff
    • have several holes drilled through the platters
    • finally disposed of as garbage
    --

    CrazyLegs

    "Pork!!" said the Fish, and we all laughed.

    1. Re:We Drill 'Em!! by headblur · · Score: 1

      heh, we do that as well...except we drill the holes before the platters are removed and then plug the drives up to a power supply to spin for about 30 seconds.

      really wreaks havoc on the platters...

  65. I'm lazy, but. by Tony-A · · Score: 1

    No it seems to be plain old piss poor proceedures to me, it's not that hard to fix either.

    Exactly.
    I log on as root (on Windows yet). I leave my machines up and running and logged in (as root). I have systems with the user name & password (same) writ large on the keyboard. Piss poor security, yes, but at that level I'd never let a system out to scrap with a hard drive that might contain anything slightly sensitive. Since it might contain some cached profiles, this means every hard drive.

    The problem with hard drives (or waste baskets) is that whoever get them can peruse them at leisure with no threat of discovery and no requirement to put things back the way they were.

    pops in a linux cd
    Aha. a linux cd. Which Linux cd? (wise-ass answer: bootable is better).
    You can run badblocks destructive surface analysis if you've got the patience and want to ensure that the disks are good. If you're real lazy, dd if=/dev/zero of=/dev/sda, let it run for a few seconds, and odds are pretty high that noone would take the trouble to rescue all the data that's still there on most of the drive. If you've got anything sensitive, however, fragments of the data itself are useable, so you need to at least finish one complete overwrite.

    This isn't complete security, but the methods of recovering further are extremely expensive and are not used on random disks. Even zeroing the front end ensures that it will take a fair amount of trouble "just to see what was on the disk". The point of security isn't that the lock is unbreakable. The point is that the lock is strong enough that it isn't worth taking the trouble to break it. That shouldn't have happened even with a total crap level of security.

    How could this have happened? Is Microsoft Windows really that brain deadening?

  66. Well.... by madcow_ucsb · · Score: 2, Interesting

    sometimes it ends up on there from individual users' stupidity too. A friend of mine just bought a 17" powerbook off ebay a few weeks back. I was playing with it and saw that it had this guy's quicken files dating back to like 1997. It had U of Maine school/financial aid records. It had all kinds of personal documents on there. It would be SO easy to steal this guy's identity. There were SSN, DL #, bank account numbers, credit card numbers, addresses, phone numbers, EVERYTHING in one convenient location.

    It just boggled my mind that someone could be so stupid as to leave that kind of thing on their computer when they sold it.

    1. Re:Well.... by Detritus · · Score: 1

      Maybe they didn't sell it. How do you know that it wasn't stolen and fenced on eBay?

      --
      Mea navis aericumbens anguillis abundat
    2. Re:Well.... by madcow_ucsb · · Score: 1

      Actually yes, that's entirely possible. Funny you should mention that. The same guy just told me yesterday that his laptop (a different one, a Dell) just got stolen along with about a dozeon others in a break-in at his work. Sucks.

      On the upside, it's taught him a valuable lesson about password-protecting important information and about making backups (of course there were none and as he put it, that computer knows more about him than he does...)

  67. Destroy the computer by narsiman · · Score: 2, Interesting

    I guess there is a reason why my company destroys every computer - Cheaper than deleting the hard disk. They send it thru a smashing machine that produces bits and pieces of the machine on the other end.

  68. I don't understand your point. by RMH101 · · Score: 1
    What is it?

    It's on record that, for example, the manufacturers of DES IDE hard disk encryption cards have a backdoor inserted.

  69. ...and it is not the last time this will happen... by Anonymous Coward · · Score: 0

    GET OVER IT!

    K...THKZ!

  70. It's not the reseller's fault by Awptimus+Prime · · Score: 3, Insightful

    The banks should have 0'd or trashed these drives before selling them. I see this type of neglect as soley the responsibility of the bank.

    Why? Well, if you hire an accountant and don't double check his work, it's your arse. Why should it be any different with a corporation's responsibility when it comes to guarding customer data?

    Personally, I would like to see more laws guarding US. Not slapstick anti-terrorism laws directed at destroying personal privacy, but real laws that protect real people. As we are the source of America's economic might. At the point where citizens don't have money to throw at giants, then the giants won't exist anymore. At least, not inside our borders.

  71. three words by alizard · · Score: 1
    Disk recovery facility.

    Are you employed by the subcontractor that forgot to wipe the hard drives in the article the posting was based on?

    1. Re:three words by ajs318 · · Score: 1

      I'm sceptical about their abilities to deal with deliberately overwritten data. I would guess most of the drives they have to recover have suffered mechanical failure {thereby inherently limiting the amount of magnetic damage - spindle seizure means losing one bit per cylinder max., positioner failure means losing one cylinder max., total seizure means losing just one bit per surface}, and in cases where supposedly "overwritten" files are recovered, the process is more likely done by reconstructing from partial copies lying around waiting to be overwritten.

      This creates interesting possibilities for a comparative test - using different processes on a number of identical drives, and seeing how much can be recovered from each. Sounds as though it'd be expensive, though .....

      --
      Je fume. Tu fumes. Nous fûmes!
  72. Re:drive erasure : WRONG by imsabbel · · Score: 1

    the problem is that even with magnetic micoscopy, after 2 or 3 overwrites every bit is a educated guess. And even if the chance of succes is 95%, calculate how big the chance is to revocer a name or a credit card number without error...

    --
    HI O WISE PRINCE. WHT TOOK U SO DAM LONG?
  73. Reminds me of buying secondhand business computers by FCKGW · · Score: 2, Interesting

    The PHB at the small office where I work bought about 20-30 old Pentium 133 machines at auction. I bought/traded for two of them, since we weren't going to use them all at work. They still had their installs of Win95 with a NetWare client and a few company documents. Nothing very interesting, though. I still have a backup of one of them; maybe I'll look through it some more and see what I can find.

    --
    It's an operating system, not a religion.
  74. you really need to become informed by alizard · · Score: 1
    Secure Deletion of Data from Magnetic and Solid-State Memory.

    Quote from the paper: For this reason it is effectively impossible to sanitise storage locations by simple overwriting them, no matter how many overwrite passes are made or what data patterns are written. However by using the relatively simple methods presented in this paper the task of an attacker can be made significantly more difficult, if not prohibitively expensive."

    The program I use in Windoze to erase/overwrite files does 30 passes according to the principles set forth in the paper. If I were storing really sensitive info on it, I'd do as the Department of Defense does and physically destroy the media.

    If you ever have to handle confidential information, depend on the info in the paper I linked to, not your guesses. This isn't a matter of research that needs to be done, this is work that was done years ago by people really motivated to find out the right answers.

    Now, I've got to get an update for the program, which is oddly enough, called Eraser. Wish there were a Linux port.

  75. which linux CD? by budgenator · · Score: 1

    I remember reading about some guys at MIT that made a linux CD specificaly made to find all of the drives on a machine and does a cryptographic shreading on them; just enable boot from cd in bios, popin the cd and boot the machine and it automaticaly shreds the disks by writing a pattern of zeros and other numbers to change every bit to an zero, military grade zero!

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    Apocalypse Cancelled, Sorry, No Ticket Refunds
    1. Re:which linux CD? by Tony-A · · Score: 1

      I remember reading about some guys at MIT that made a linux CD specificaly made to find all of the drives on a machine and does a cryptographic shreading on them
      Optimally it would eject the CD and turn the computer off 2 or 3 days later when it's finished. (Well, maybe not that bad, but it is not a short time).

  76. Re:It's a shame .. by kevmit · · Score: 1

    Well, the demand for change has got to come from someone who has the ability to make the bank listen and act.
    That would be the bank's customers.

  77. Rampant elsewhere too... by ehrichweiss · · Score: 2, Informative

    Banking isn't the only area where this happens. I run a computer recycling biz on the sidelines to donate computers to needy organizations/kids and I have had government agencies give me computers fully loaded with super confidential information..like criminal records, medical histories, psychological profiles, login/passwords for government agencies, the list goes on and on. This is on the state level I have to say but sheesh. At least the federal government usually has the sense to pull the hard drives and erase them the good old fashioned way..with a sledge hammer.

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    0x09F911029D74E35BD84156C5635688C0
  78. You think this is bad by Anonymous Coward · · Score: 0

    And I'll tell you a story about a surplus CD-ROM server containing classified discs, those went into the microwave and subsequently into the dumpster.

    But that can't beat the much more recent pallet of misc that contained an entire file box with names, addresses, ssn's, signatures, medical records, and retirement plan contributions for about 200 teachers at a public school district. That recently went to the landfill.

    A percentage of the people that are responsible for security in large institutions and organizations are evidently impossibly stupid. It's a big enough percentage that I've run into these two whammies personally.

    Scary.

  79. Disk drive bulk eraser by Animats · · Score: 1

    You can buy a bulk eraser for disk drives. It's just a big AC electromagnet in a box. It erases the prerecorded control tracks, as well as the data, so the drive becomes useless.