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Review of the Roku HD1000 Media Player

Animaether writes "Digital Producer magazine are running a review of the Roku HD1000 HD media player hardware. Between 'The unit crashed so much while I was testing it, I practically beat a path through the carpet to the unit's location on the shelf...' and 'Roku HD1000 misses by such a wide margin, it isn't worth buying', the review paints a pretty grim picture of this unit, and appears to put part of the blame on its Linux-based OS and software. The Roku HD1000 was previously covered here in December 2003."

48 of 216 comments (clear)

  1. More about design problems than system ones by Space+cowboy · · Score: 5, Insightful
    The story-text is misleading - the author is complaining about the poor design choices in the GUI, not the OS itself, witness:

    That leads us to the OS and its foibles. As we've seen with TiVo, it's possible to create a snappy user interface using Linux, a modest processor and a remote-controlled series of screens. But I have to tell you, even though this Roku interface (see graphic above) reminds you of TiVo in the vaguest of ways, it's doesn't even distantly resemble the near-perfect user experience of TiVo.
    ... at which point he compares it unfavourably with the TiVO experience. All seems fair enough to me.

    Simon.
    --
    Physicists get Hadrons!
    1. Re:More about design problems than system ones by lukewarmfusion · · Score: 4, Informative

      He does complain about the OS itself:

      "Yes, it can do these things, but because of its awkward Linux-based operating system and sluggish response, the thing acts like it doesn't want to."

      One problem with his review, though, is that he looks for "features" from other products like an OSX transition - "why not have that with the Roku?" has asks.

    2. Re:More about design problems than system ones by DrEldarion · · Score: 4, Insightful

      I think he just used a poor choice of words. It doesn't seem like he's complaining about the Linux OS, it seems like he's complaining about the browser's OS, which just happens to be based on Linux.

    3. Re:More about design problems than system ones by BigBir3d · · Score: 5, Insightful

      not just bad GUI choices. everything is slow (1 minute to boot!!!) from start-up to navigating thru a big directory.

      just because it uses linux (cost saving measure it sounds like) does not mean it will be a good, or usefull, product.

    4. Re:More about design problems than system ones by AKAImBatman · · Score: 4, Insightful

      Not to mention...

      With everything connected, I hit the On button and the unit began booting up, just like a computer, and after about a minute, it was ready to go -- not exactly instant-on.

      These people need to understand, Linux is NOT a feature! In a device like this, the OS (whatever it is) should be as transparent to the user as possible. The only person the OS should make a difference to is the manufacturer. Using Linux or BSD should allow them to pull "off the shelf" software in the same way they build it with "off the shelf" hardware. Instead, it sounds like they took Fedora or something and crammed it into a consumer device.

    5. Re:More about design problems than system ones by Space+cowboy · · Score: 3, Insightful

      My point is that Linux isn't "awkward" in this sense, it's the badly-designed remote-control interface that he's complaining about. The 'Linux-based' isn't part of the complaint, at least that's how I read it.

      My take on his interpretation of 'operating system' is more in the vein of an amplifier 'operating system' or similar - it's the GUI he means.

      Simon

      --
      Physicists get Hadrons!
    6. Re:More about design problems than system ones by lukewarmfusion · · Score: 3, Insightful

      Good call. He worded it in a way that sounds like a Linux criticism, but his complaint is really against the implementation of it.

      I'll retract my first statement... wait, I can't find the edit/delete button!

    7. Re:More about design problems than system ones by lenhap · · Score: 4, Insightful

      He was complaining about the OS...thats why continuously throughout the article he mentions how the thing froze and locked up...if that isn't OS related, what is? Sure he has many misconceptions of what is and isn't the OS, but he is right about the locking up.

      The sluggish response can also be do to the OS. Anyone ever run windows and have everything completely slow down for a few minutes while the OS goes and takes a dump out back somewhere? It no doubt is probably due to a poor implementation of Linux, but none the less half the issues he mentions are do to the OS, not necessarily to it being Linux. He mentions how he knows Linux can be exceedingly good, but this particular implementation is crap.

    8. Re:More about design problems than system ones by geomon · · Score: 3, Informative

      Instead, it sounds like they took Fedora or something and crammed it into a consumer device.


      Which, by itself, wouldn't have been a *bad* thing provided you didn't install EVERY freaking library and application that came on the install media.

      As for Linux boot times - I've seen the Zaurus boot before and it was nearly "instant on". It was certainly faster than my Nokia cell phone.

      --
      "Rocky Rococo, at your cervix!"
    9. Re:More about design problems than system ones by dcocos · · Score: 2, Informative

      As for Linux boot times - I've seen the Zaurus boot before and it was nearly "instant on". It was certainly faster than my Nokia cell phone.

      I _have_ a Zaurus and it takes a minute or two to boot what you probably saw was a resume from suspend (in when you go to the menu to try to reboot the Zaurus it says that rebooting usually isn't needed) I do agree though that boot for the Nokias take along time, but I don't really consider it an issue, how often do people power cycle their phones?

    10. Re:More about design problems than system ones by AKAImBatman · · Score: 3, Insightful

      Which, by itself, wouldn't have been a *bad* thing provided you didn't install EVERY freaking library and application that came on the install media.

      No, it's not. An OS like Linux can be made to boot super-fast by properly tuning the system, and preloading everything into ROM memory space. Since no disk access is necessary when the device is turned on (remember, it's already in memory), only a quick initialization procedure should occur.

    11. Re:More about design problems than system ones by geomon · · Score: 2, Insightful

      An OS like Linux can be made to boot super-fast by properly tuning the system...

      No argument there. But that wasn't the point I was trying to make.

      I think there is a product-developer attitude that you just download any distro you have some experience with and start installing. Custom systems can indeed be built and preinstalled into ROM and that would be the ideal method. Unfortunately, the people who make the mistake of "one-size-fits-all" think that loading every binary and libarary onto the device just because they have the drivespace and then running every service because it is loaded is a good idea.

      That was what my post was meant to address. Guess I wasn't specific enough.

      --
      "Rocky Rococo, at your cervix!"
  2. Amazing by erick99 · · Score: 5, Interesting
    When you read this article you wonder how all of these problems can be possible with this product. It seemed to me that the reviewer was competent and very patient. It makes me wonder if there was any user testing and quality control in this process or was it someone's "good idea" and rushed to market? There are just too many electronic gadgets on the market that are poorly designed and frustrating to use.

    Take care!

    Erick

    --
    http://www.busyweather.com/
    1. Re:Amazing by Lumpy · · Score: 2, Informative

      and you are correct. I have one of these units and I find it perfectly useable. Yes if you have your stuff nested in 10 levles of folders deep in a windows box it will be a PITA to get to no matter WHAT use are using.

      I find mine stable and easy to deal with when I organize my media sanely instead of the willy-nilly that the reviewer likes to use.

      The problems are minimal and really only annoy those that feel that everything must be on their desktop instead of performing proper media management.

      as for stability... I have ZERO problems, but then I dont leave it on for weeks at a time and certianly dont try to use it on any network that is less than 100BaseT

      --
      Do not look at laser with remaining good eye.
  3. Ouchhhh... bye bye Roku by KevetS · · Score: 5, Funny

    A negative review and front-page linkage on /.? Good luck recovering from this one, Roku!

    --
    This is my United States of whatever.
    1. Re:Ouchhhh... bye bye Roku by 241comp · · Score: 3, Insightful

      But the problem is that the 1.5 million slashdotters are the part of the population that everyone goes to for recommendations when they are buying electronics and computers. I know that I personally have about 15-20 people who usually talk to me before they buy anything more expensive than a cheap DVD player. If each of those 1.5 million has 10 million people that ask them for recommendations then that is 11.5 million who won't buy. Each of those 10 million probably have 3 or 4 friends who tend to try to keep-up-with-the-jones so those 30 or 40 million also won't be buying one (they'll get the better X brand item). That means that somewhere around 50 million people could potentially be affected by a very bad Slashdot review.

  4. Quality Assurance by millahtime · · Score: 5, Interesting

    There are just too many electronic gadgets on the market that are poorly designed and frustrating to use.

    Engineers have a lot of great ideas and can even make them happen but there are a lot of angles they don't see or even think of. Many of the engineers aren't even the target users and don't really understand how something gets used.

    This is one place I will give props to the military. They require Quality Assurance and testing by the user before they will sign off on something.

    1. Re:Quality Assurance by grasshoppa · · Score: 2, Insightful

      Engineers have a lot of great ideas and can even make them happen but there are a lot of angles they don't see or even think of. Many of the engineers aren't even the target users and don't really understand how something gets used.

      I would say this is a small part of the problem, a lot of the time. Budgets and deadlines, PHB and marketing, now there are the real culprits. Engineers are smart people, and in this case, professionals. You tell them what you want, they will deliver it. But not when you've got one side saying this needs to be done yesterday and the other adding shit on your to-do list.

      This is one place I will give props to the military. They require Quality Assurance and testing by the user before they will sign off on something. ...and big companies don't do this...okaayy..

      --
      Mod me down with all of your hatred and your journey towards the dark side will be complete!
  5. Is it really Linux' fault that it sucks? by YankeeInExile · · Score: 2, Interesting

    It seems clear from the review that the application stack in the Roku is not ready for prime time, but that is not really the fault of Linux.

    Other embedded-Linux applications have successfully made boot-time a non-issue.

    Unfortunately, in an embedded application, the presentation is monolithic -- it either works or it doesn't. So, this is going to seriously adversely affect the image of Linux in Set-top-box applications.

    --
    How does the Slashdot Effect happen given that no slashdotters ever RTFA?
  6. Why diss Linux? by Quixote · · Score: 3, Insightful
    No, not a Linux zealot here, but I do take issue with the following from the article (yeah, I RTFA, shame on me):
    Yes, it can do these things, but because of its awkward Linux-based operating system and sluggish response, the thing acts like it doesn't want to.

    My guess is that the reviewer is talking about the "operating system" of the Roku in a broad sense, and not in the sense that computer geeks do. He probably means "interface", and should not have included "Linux" in that sentence; after all, he does go on to praise the Tivo, which is also Linux based (as he himself says). Just bad writing, if you ask me.

    1. Re:Why diss Linux? by Timesprout · · Score: 2, Insightful

      Why not, its in the public domain so you have to take the critisim along with the plaudits.

      After reading the posts so far its interesting to see the 'spin' being put on the article. The writing is criticised, the author is stupid, who ever configured the machine is a cretin etc.etc. If the article had said

      awkward Microsoft-based operating system and sluggish response, the thing acts like it doesn't want to

      it would be taken as gospel truth that MS systems are slow and bloated and should never be let near a desktop never mind an embedded system.

      Its a fact of life that as Linux become more popular it will be subject to more criticism by its wider audience. This is not a bad thing. Deal with it.

      --
      Do not try to read the dupe, thats impossible. Instead, only try to realize the truth
      What truth?
      There is no dupe
    2. Re:Why diss Linux? by 87C751 · · Score: 2, Insightful
      My guess is that the reviewer is talking about the "operating system" of the Roku in a broad sense, and not in the sense that computer geeks do.
      That is exactly so. Recall McLuhan's "The medium is the message" in reference to TV. The computer corollary is "the interface is the operating system".
      --
      Mail? Put "slashdot" in the subject to pass the spam filters.
  7. Re:not linux.... by lukewarmfusion · · Score: 4, Insightful

    Does it strike you as odd that a consumer product should require that one "know what they were doing" when they purchased it? Shouldn't the product be easy to install and use?

    I'm not sure you RTFA, but your response sounds like a knee-jerk to me. If I buy a Tivo, I don't want to have to spend hours and hours getting it to work. I also shouldn't need any programming or configuration expertise.

    If you're producing a device like this for the general public, you'd better not make it hard to use or install. So that would be a problem with the product.

  8. Not Just a Linux problem by Dark+Paladin · · Score: 3, Informative

    What I like about this article is not that is blasts Linux, but Roku's implementation of it. I had considered getting one of these instead of modifying an Xbox to play media files (and yes, I've heard of the "Windows Media Center" machines, and I'm too damned cheap for that - I've decided to modify an Xbox myself and save the $).

    Anyway, the reviewer takes pains to note that the Tivo, which is also Linux based, is fast, responsive, and doesn't crash all of the time. Maybe this was a beta unit the reviewer recieved, but it seems as though the company hasn't tightened down the Roku's implementation and gone through a good QA session.

    Too bad, really. I wouldn't mind finding a box that I could plug into the TV and stream my (personally, using Handbrake for OS X) XviD videos to my TV (to save wear and tear on my DVD's and keep my kids from getting thier fingerprints all over them) over my 802.11 connection.

    Looks like I might as well get ready to order that Xbox and mod chip to "do it myself", since nobody in the industry seems to have a solution that does what I want yet. (Note: I know the Tivo can evidently tie into iTunes and iPhoto, but I haven't of it being able to read through a AFP or SMB share of movies and just play them. I'm willing to bet I'll see 10 responses regarding Myth or some such, so advise away - I'm holding off on the soldiering kit as long as I can ;) ).

    1. Re:Not Just a Linux problem by shystershep · · Score: 2, Funny

      I'm holding off on the soldiering kit as long as I can ;) ).

      But why? The combat boots and rucksack offer a really impressive multimedia experience.

      --
      The bigotry of the nonbeliever is for me nearly as funny as the bigotry of the believer. - Albert Einstein
  9. Re:not linux.... by dejamatt · · Score: 3, Insightful

    I agree with you, but I think (hope) he meant the people at Roku who set up the box didn't do a very good job of customizing it for what they were using the system for before they shipped it.

  10. Guys, guys... by ticeton · · Score: 5, Funny

    The real question here is: How are we going to blame this on Microsoft?

    1. Re:Guys, guys... by eatmadust · · Score: 2, Insightful

      wow, just imagine how buggy this player would be if it ran windows!

  11. But, But... by christopher240240 · · Score: 2, Interesting

    Linux doesn't crash! Seriously, if this company has that much of a problem with designing their interface to be stable, perhaps they shouldn't be in the consumer electronics game.

  12. Re:not linux.... by carlos_benj · · Score: 2

    Since the consumer isn't the one setting up Linux on the box I'm pretty sure he was refering to the manufacturer. It's not a Linux problem, it's a poor implementation by the manufacturer.

    Same way with the author's comments. He's not dissin' Linux. He acknowledges it's Linux based and that Tivo is also Linux based and then he contrasts the two in that Tivo is a dream to work with compared to the nightmare that this product provides. Again, it's an implementation problem, not a Linux problem. Maybe it could have been worded better, but when you take it in the context of the full article (or the full thread) it's not that difficult to see.

    --

    --

    As a matter of fact, I am a lawyer. But I play an actor on TV.

  13. Linux based OS by monkeySauce · · Score: 2, Interesting

    He does harp on the fact that it runs Linux pretty often, even when it's insignificant-- like the OS has something to do with a poor user interface.

  14. Yes... by Anixamander · · Score: 4, Funny

    'The unit crashed so much while I was testing it, I practically beat a path through the carpet to the unit's location on the shelf...' and 'Roku HD1000 misses by such a wide margin, it isn't worth buying', the review paints a pretty grim picture of this unit

    Yes, yes, but can it run linux?

    and appears to put part of the blame on its Linux-based OS and software

    Oh.

    --
    Do not taunt Happy Fun Ball(TM)
  15. Instability Not Because of Linux Software by william_lorenz · · Score: 3, Insightful

    I don't believe that the instability of this unit is because of the Linux-based software it runs. There's many other stable Linux-based media devices out there, such as Sigma Designs EM8500 DVD players, the Dreambox DM7000S DVB Satellite Receiver, Hauppauge Media MVP, and more. Bravo manufactures Linux-based standalone DVD players using the Sigma Designs chipset, as one LKML message points out, for example. I myself put the instability onus squarely on the shoulders of Roku's product engineering, having seen myself some very successful applications of embedded uClinux technologies.

  16. Re:Soundbridge by radish · · Score: 2, Insightful

    You think the squeezebox is ugly? Really? I have one and I think it's pretty cute (as does the SO). It's very small and nicely rounded, with a sexy rubber coating. I agree that the Roku looks better (I considered getting one of those but it kept being delayed) but the SB is far from ugly. I wouldn't put it in my hifi stack (too small), but that's what the HTPC is for. I have it in the bedroom on a side table so we can have access to the entire music collection from there as well. It's hooked up into a discreet set of 2.1 PC speakers hidden away behind the lamps. All in all a fantastic solution.

    --

    ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

  17. Re:Love the responses we are seeing here by DaHat · · Score: 4, Insightful

    If this unit was Microsoft made, the OS would be blamed left and right.

    Ahh, at least I'm not the only one here who sees the double standard.

    * Anything Linux Based Product: Good!
    * Any Linux Bug: Unskilled and/or incompetent Users
    * Anything Window Based Product: Bad!
    * Any Windows Bug: Unskilled and/or incompetent coders

  18. Re:Not a good way to start life by The+Lynxpro · · Score: 2, Informative

    "These people like makers of Roku, in my opinion, lacks a business minded person on their board of directors, at least one very good example of this kind. Idea is good but marketing it half-baked is not going to do this company any favor."

    It should be noted that the founders of Roku created the ReplayTV. You know, Replay. The DVR unit that has bankrupted two former holding companies of the technology and despite being on the market as long as TiVo, has only secured 100,000 + users.

    --
    "Right now, somewhere in this world, Scott Baio is plowing a woman he doesn't love," - Peter Griffin, *Family Guy*
  19. Re:You get what you pay for... by The+Lynxpro · · Score: 2, Insightful

    "That's what they get for not using a production ready operating system. Why would anyone choose Linux when they can use Windows CE?"

    The NSA uses Linux. It is more than production ready. I've never modified my Xbox, but it does crash from time to time. My TiVo has not. And let us not forget that Microsoft has used its OS in a PVR before, their very own UltimateTV, which failed in the face of TiVo.

    --
    "Right now, somewhere in this world, Scott Baio is plowing a woman he doesn't love," - Peter Griffin, *Family Guy*
  20. I own a Roku by notanatheist · · Score: 4, Informative

    Yes, I'll agree it isn't perfect but it is interesting. It will pick up smb shares without a hitch from browsing your network. There is info available for doing NFS as well. I've got the weather plugin working perfectly. It's also nice viewing all my photos on a 42" HD Plasma. Most "media PC" type machines don't offer component out especially with support for 1080i which is what I run. If you buy one be sure to grab the latest firmware and also install the copy/delete programs so you can easily delete some of the built in stuff. You can also do all that through telnet too. I would like to know if it's possible to overclock the CPU. I'd willingly put a larger heatsink on mine if it'd help performance. Video support still needs more work too. All in all, I do like it.

  21. Maybe it was defective... by LilMikey · · Score: 2

    The reviewer seems to stress the fact over and over again, with a much redundnacy, and many repeats, simply restating the idea that the unit locked up a lot. Maybe *gasp* he had a defective unit...

    And it doesn't seem he has anything against Linux besides a poor word choice. He even sort of commends Linux on the TiVo.

    --
    LilMikey.com... I'll stop doing it when you sto
  22. Re:Love the responses we are seeing here by Tralfamadorian · · Score: 2, Insightful

    Ahh, at least I'm not the only one here who sees the double standard.



    Yeah, 'cause for a second there I thought you were the only one with that observation, luckily after all these years on slashdot someone had the guts to post what the grandparent posted! All of those Apple and Linux threads we've seen, and nobody has pointed out the double standard that exists among all slashdot users (even you, deep inside your heart)

  23. Other reports of the Roku are not bad.. by tji · · Score: 2, Informative

    I am surprised that the review was this bad. I don't own one of these, but I have been following some discussions about them on avsforum.com, thinking I may soon buy one.

    On avsforum, there are certainly complaints, and people asking for more features, but nothing as bad as this guy's review.

    Also, I think the review may have been a bit aggressive. The advertised features of the Roku are for display of digital images and audio - in an HDTV environment. The other things this guy reviewed are not part of the advertised features, they are third party applications and extensions. These extensions are encouraged by Roku.. they talk quite a bit about their open Linux platform. But, you can't really condemn Roku because of bad third party apps.

    He also says that the third party apps had a distinct beta feel. Well, that's because they are beta apps.. or even alpha. If Roku provided the apps, they made a tactical error. If the guy downloaded them himself, he didn't read the descriptions very thoroughly.

    Based on what I have read from Roku users, my feel for the product is this: The core feature set of HD display of images via flash or network connections works well. As does playback of MP3/AAC audio files over the network. The third party apps - to stream HDTV captures or DVD VOB files is in its infancy. They work for some people, but are not mature or reliable enough for common use. I am waiting for HDTV streaming and control before I buy one. I would like to use the Roku for playback of HD files captured with a MyHD PCI card - the combination giving something close to PVR functionality (record one program, while watching another).

  24. A favorable review by SimReg · · Score: 3, Informative

    Home Theater Spot gave the unit a favorable review here . Based on their reveiw, the unit looks pretty nice.

  25. Re:Soundbridge by Anonymous Coward · · Score: 2, Insightful

    I have been running a Sqeezebox for a month now, and I really like it. I went through and cleaned up my MP3 tags, now browsing artists/albums/genres is a breeze. Yeah, it does not stack with the other components, but it works so well, I don't care.

    Does anybody now if the Squeezebox is running an OS at all?

  26. Roku good, Roku bad? Don't ask Charlie. by gordguide · · Score: 2, Interesting

    The review is by Charlie White.

    Now, it may well be that the thing is not ready for prime time, although some other reviewers seem to think it is.

    It's just that, I've read Good Old Charlie's stuff before, reviewing things I'm intimately familiar with.

    His experiences, conclusions, and pretty much everything else conflicted with mine so much that I now simply trash anything with his byline without reading it at all (I didn't notice his byline on this article until the bottom of page 2; in other words, the end. I wish I'd noticed it earlier, coulda saved some time).

  27. Re:Love the responses we are seeing here by cbiltcliffe · · Score: 2, Insightful
    Probubally didn't really know what they were doing.

    Ah the classic Linux cop-out.

    Bullshit. It's got nothing to do with the fact that it's Linux, and not Windows. It has to do with the fact that the Tivo, which is Linux-based, is apparently well designed (I don't know...I haven't seen one personally), whereas this Roku thing (doesn't that sound like someone off LOTR?), which is also Linux-based, apparently sucks.

    Notice:

    Tivo - Linux - Good.
    Roku - Linux - Bad.

    Windows never entered the equation at all, until you brought it in yourself.
    Of course, if it ran Windows, and it got a virus/worm/spyware/trojan infestation, then it would be totally the OS's fault.
    --
    "City hall" in German is "Rathaus" Kinda explains a few things......
  28. So by MrLaminar · · Score: 2, Funny

    "the review paints a pretty grim picture of this unit, and appears to put part of the blame on its Linux-based OS and software."

    And for this, fellow Slashdotters, he MUST BE PUNISHED!!! ARRRGHHHH! MAN THE STOCKADE!

  29. Customizable? by n17ikh · · Score: 2, Interesting

    I wonder how hackable this thing is. If it's possible to install a *different* version of Linux on it (or even Win98SE for the mostly non-Linux literate folks like me)and how fast its processor is and what amount of RAM it has. and I wonder if the extra cost would be worth all the component outputs, or if an Xbox would be better for that sort of thing... It would probably cost more and be harder to hack, but might you get better performance? Or would you be better off building your own sub-$300 PC with decent specs or even getting an Xbox for the performance/cost tradeoff?

    --
    Hard work pays off tomorrow, but procrastination pays off NOW!
  30. Re:Soundbridge by jacobdp · · Score: 2, Insightful
    I hope this apparent lack of quality won't also be apparent in Roku's Soundbridge product, I've been pretty excited about that one. It looks like a good [non ugly] alternative to the Slim Devices stuff.

    Yeah, but Roku basically ripped off an old version of the Slim Devices software. They say it uses SlimServer, but you can forget about using any of the zillions of SlimServer plugins with a SoundBridge since Roku used an ancient version.