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AOL To Charge for AIM Videoconferences

gwoodrow writes "In some of my college computer classes, we discussed the necessity of some sort of profit to be made eventually from major software. AIM was often sited as a rare example of a large company offering up a free service that generated almost no profit whatsoever. Well, that's all changing. It seems that AOL will begin charging for both voice and video conferencing services via the buddy list. Some AIM addicts are surely getting worried that AOL may eventually charge for regular usage."

50 of 371 comments (clear)

  1. No they wont' charge for AIM by jkeyes · · Score: 5, Interesting

    Why charge for AIM when you can slowly put ads on the AIM conversation windows ala ICQ.

    1. Re:No they wont' charge for AIM by crazyray · · Score: 5, Interesting

      ...and what makes you think they wouldn't do both?

    2. Re:No they wont' charge for AIM by insecuritiez · · Score: 5, Insightful

      Agreed. AOL subscribers need AIM to be free so they can chat with their non-AOL friends. If AOL suddenly started charging for regular text usage and people started leaving the service AOL subscribers would have less incentive to stay with the service either.

    3. Re:No they wont' charge for AIM by jkeyes · · Score: 4, Interesting

      ..and what makes you think they wouldn't do both?

      Unless you mean offer an adfree service for money and ads for free, I don't think anyone would actually pay to then be shown ads, at least anyone with some sense.

    4. Re:No they wont' charge for AIM by skraps · · Score: 4, Insightful
      I don't think anyone would actually pay to then be shown ads, at least anyone with some sense.

      Sorta like.. cable tv and movie theatres.
      Was anyone else really pissed to start seeing swiffer wet-jet commercials before feature-length movies at the theatre?

      --
      Karma: -2147483648 (Mostly affected by integer overflow)
    5. Re:No they wont' charge for AIM by Murdock037 · · Score: 5, Funny
      I don't think anyone would actually pay to then be shown ads, at least anyone with some sense.

      Says AOL to itself:

      Gee, where are we going to find an immense subscriber base with lots of money and little sense?

      Where, dammit, WHERE?
    6. Re:No they wont' charge for AIM by Moofie · · Score: 5, Interesting

      *raises hand* Yep.

      I hate those damn commercials. So far, they haven't totally eroded my desire to go to the movie theater, but they're on track to do just that.

      --
      Why yes, I AM a rocket scientist!
    7. Re:No they wont' charge for AIM by nametaken · · Score: 4, Interesting

      Same boat here. I actually timed the commercials at over 20 minutes at one of the last movies I was at. It's insane... but I keep putting up with it. I suppose the breaking point will be when they put a commercial break in the middle of the movie and call it "intermission". I guess we'll see.

    8. Re:No they wont' charge for AIM by Brissie_lad · · Score: 5, Interesting

      We've had 10 to 20min of ads before the feature at Australian movie theaters for as long as I've been going to the movies - and thats a good 25+ years.

      --
      Slackware - because apt is for the lazy.
    9. Re:No they wont' charge for AIM by afidel · · Score: 4, Informative

      Yep, that and the damn commercials my cable company has been shoving down my throat to try to disuade me from switching to satelite. They are so full of BS and outright lies that I threatened to leave them if they didn't stop showing the ads and had all my friends do the same. They scaled the ads WAY back but unfortunatly didn't stop em.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    10. Re:No they wont' charge for AIM by Eastree · · Score: 5, Informative
      I suppose the breaking point will be when they put a commercial break in the middle of the movie and call it "intermission".


      This is already happening in many countries. While I was in Turkey, every movie was preceded by cellular sevice commercials, hair care products, beer, cigarettes, and the usual movie previews. Then the middle of the movie was punctuated by intermission. There were no commercials, but static ads. It's only a matter of time before that idea leaks to more parts of the worls.
    11. Re:No they wont' charge for AIM by Basehart · · Score: 4, Funny

      My mouth is watering at the memory of the slideshow style ad that featured a local Indian restaurant near the Apollo cinema in Leeds, England.

      I remember going there for a curry after seeing the premier showing of Blade Runner with my Dad.

      Replicants, Keema Faal and eight pints of Tetley's Bitter. It doesn't get any better than that!

    12. Re:No they wont' charge for AIM by aastanna · · Score: 4, Informative

      Damn misleading writeup. They are NOT charging for their existing video service, they are creating a "new paid service" directed torward business customers. Before I RTFA'd this article had me worried that I wouldn't be able to chat Mac to PC anymore (the other alternatives before AIM iChat were crap).

      The new service is a video conference and web meeting, not a 1 to 1 video chat.

  2. I don't want videoconferencing by Anonymous Coward · · Score: 5, Funny

    I like working at home in the nude, but that's not something other people need to be exposed to!

    1. Re:I don't want videoconferencing by YouHaveSnail · · Score: 5, Funny

      I like working at home in the nude, but that's not something other people need to be exposed to!

      Sadly, it's now too late.

    2. Re:I don't want videoconferencing by magefile · · Score: 5, Funny

      20% informative? Isn't that *over*-informative?

  3. Hmmm... by Lobo · · Score: 5, Interesting

    I wonder what this means for iChat?

    Just AOL IM or all using the protocol?

    --

    -------
    Bite Me Fanboy!!
    1. Re:Hmmm... by wo1verin3 · · Score: 5, Informative

      Right now it means NOTHING.... everyone is jumping to conclusions instead of RTFA'ing (shrug, I feel new here).

      They are taking services from two other providers (I've used WebEx, it's a decent web conference) and allowing them to initiate a voice and/or web conference (multiple particpants). This is a new service for AOL and does not effect a one on one conversation or video conference in any way.

    2. Re:Hmmm... by kantai · · Score: 5, Funny

      instead of RTFA'ing

      Oh god, how that makes me laugh, that's hilarious....

    3. Re:Hmmm... by jokell82 · · Score: 5, Informative

      Uh, wrong. You can video chat between AIM and iChat, it's just audio that doesn't work right now...

      According to http://www.apple.com/ichat, iChat AV 2.1 supports videoconferencing with the new AOL Instant Messenger 5.5 for Windows, giving you immediate access to the millions of people in both the Mac and PC communities.

      --
      I dunno who it is
      but it prolly is fhqwhgads.
  4. What about iChat? by wheresdrew · · Score: 4, Interesting

    How will they handle this if one person is using iChat and the other's on AOL or AIM?

    1. Re:What about iChat? by wo1verin3 · · Score: 4, Informative

      It doesn't matter, this is a NEW service for AOL that allows multi-user voice and web conference. It doesn't affect one on one iChat...

  5. Competition should keep this from spreading. by EoRaptor · · Score: 4, Insightful


    AOL will probably be able to charge for this and get away with it, but charging for the basics won't ever work, there are too many free competitors.

    They better improve the software a whole lot though.

  6. To avoid being charged... by skraps · · Score: 5, Funny

    To avoid being charged, forward this message to everyone on your contact list! AOL will keep track of how many people forward this and if enough of us do, then they will be forced to keep AIM free! Thanks!

    --
    Karma: -2147483648 (Mostly affected by integer overflow)
  7. But then you can only talk to other suckers.. by eliza_effect · · Score: 4, Insightful

    The problem with a business model like this is that you then your subscribers can only talk to other subscribers. If you essentially ARE the market for instant messenging, the case of AIM, then you're just going to shoot yourself in the foot as you scare away the vast majority of your users. Even if they did charge for any AIM usage (not just voice/video), and I signed up, what would be the point? I can't imagine anyone else I know paying for AIM. Buddy lists will only be filled with fools that have recently parted with their money. I can't imagine that they'll be able to make back in subscribing fees what they'll lose in advertising from the mass exodus..

  8. Good by wandernotlost · · Score: 4, Insightful

    I hope they do start charging for it. Perhaps then people will finally move to an open standard such as Jabber.

    1. Re:Good by MP3Chuck · · Score: 5, Insightful

      As ideal as that would be, you'd probably see a move to MSN Messenger or Yahoo Messenger before they move to something they've never heard of.

  9. Ads by shadowkoder · · Score: 5, Insightful

    Doesn't AIM get some money from advertisers since they get their adds put in front of millions of people? I dunno how much $ this would pull, but I would guess its enough to at least break even? Either way, I could see the justification for the more bandwith intensive parts of AIM being paid for, especially if the bandwith strain on the AOL system increases along with it.

  10. Web Business Strategy by arlandbayes · · Score: 5, Funny

    Step 1: Offer the service for free initially.
    Step 2: Get the customers hooked.
    Step 3: Milk the customers.
    I wonder if this business strategy has been patented yet.

    1. Re:Web Business Strategy by ThatsNotFunny · · Score: 5, Funny

      I wonder if this business strategy has been patented yet

      Yes. By my drug dealer.

      --
      "Was it a millionaire who said 'Imagine No Posessions?'" -- Elvis Costello
  11. RTFA, as usual by (startx) · · Score: 5, Informative

    The article doesn't say anything about charging for video. AOL is introducing a conference call service (like a group chat, only for voice) that they will be charging money for. Now they say you'll be able to integrate video with these conference calls, which sounds cool, but nothing users can currently do free will now cost money

  12. It's like basic cable by tepples · · Score: 4, Insightful

    I don't think anyone would actually pay to then be shown ads

    Please explain the commercial success of basic cable television.

    1. Re:It's like basic cable by homer_ca · · Score: 4, Insightful

      Premium cable channels like Showtime, HBO and pay per view have no ads.

      This is just like the difference between basic and premium cable. It's worth it to AOL to keep basic AIM features like text IM free. They might break even or make a little money on the ads, as long as most people don't use an ad blocker like Deadaim or a 3rd party client like Gaim or Trillian. What they're charging for is premium services like video conferencing and voice calls to POTS phones. People will pay money for these services.

    2. Re:It's like basic cable by strictnein · · Score: 4, Insightful

      With cable you pay for content

      you're not paying for content if you paid for AIM, you would pay for the service. You provide the content, they provide the service to get it to the people who you want to get it to

  13. I hope they do charge for it by jaghatarjankare · · Score: 4, Funny

    People might actually get some work done again. AIM is the new PowerPoint.

  14. Time to switch -- seriously by MikeCapone · · Score: 4, Insightful

    Jabber.org.

    Okay, fine. Completely switching is hard since many people still use ICQ/AIM/etc, but that's what clients that support multiple protocols, like gaim and trilliant, are for.

    But whenever you have a chance, for projects, friends, etc. Use Jabber, the future will thank you.

    1. Re:Time to switch -- seriously by realdpk · · Score: 4, Interesting

      Perhaps I'm dumb (yeah, opening myself up here), but I was unable to get Jabber to work as a server or a client. I could probably force myself to learn it, but in the time spent on that I could just send an e-mail instead. IM is supposed to be easy.

      Jabber seems to use XML for communications, making debugging it via telnet a royal pain in the ass. Why people use XML is beyond me... simple "USER foo\nPASS bar\n" has been good enough for years.

      Anyways, Trillian doesn't support Jabber (at least, the free version doesn't).

  15. No Profit? by Doc+Squidly · · Score: 4, Insightful

    The author of this story writes: offering up a free service that generated almost no profit whatsoever

    No successful company does anything the doesn't either directly or indirectly generate revenue.

    AOL doesn't make money by selling AIM but by giving it away free it does 2 things.

    1.Enhances the AOL brand. AOL stays well known and attracts customers. Customers=Money.

    2. AIM provides an added functionality to AOL. AOL users who like AIM (because all their AOL friends and some non-AOL friends use AIM). AOL keeps customers. Customers=Money.

    My point? Companies don't have to charge money for a product to profit from it.

    --
    I think I think, therefore I think I am.
  16. Re:Looks like a rumor to me. by (startx) · · Score: 4, Insightful

    It looks like you didn't rtfa (I don't blame you, the original submitter of the article didn't either). Their not going to start charging for anything you can do free right now. They're introducing a new conference call type service which they will be charging money for. It's aimed more at businesses than the end user.

  17. Re:I've Wondered by skraps · · Score: 4, Insightful
    I obviously understand letting AOL members use it, but allowing non-members always confused me.
    Their members will value the service more if they can talk to anyone on the internet with it. If it wasn't available for free, then a lot of AOL users would have skipped AIM and gone for something that was free, thus defeating the lock-in.
    --
    Karma: -2147483648 (Mostly affected by integer overflow)
  18. Re:Charge for normal AIM? by Anonymous Coward · · Score: 5, Funny

    streaming XML isn't the best choice for video conferencing.

    D00d, what are you talking about?!

    <movie>
    <pixel>
    <red>231</red>
    <green>128</green>
    <blue>37</blue>
    </pixel>
    ...
  19. AOL is an unnecessary middleman. by YouHaveSnail · · Score: 4, Interesting

    What, exactly, are they planning on charging for? The only resources that are really important to make chat systems work are connections at each end, and some sort of directory to tell you what computer to contact to reach a given person.

    Now, I already pay for my connection, and my ISP thanks me for it once a month. The directory service can be implemented any of a bunch of different ways, including using existing protocols.

    AOL cleverly inserted itself into instant messaging by designing AIM to make the AIM servers a sort of middleman (at least according to my limited understanding of AIM workings). They did a lot to make instant messaging easy to use and popular, and in return they got a lot of influence in that sector. But if they're going to charge, they're going to have to add some sort of greater value than what I see right now.

  20. The FCC is now officially a joke. by jgaynor · · Score: 4, Informative

    Congratulations America - Antitrust law is now as worthless as the paper it's printed on!

    A provision of the original terms of the AOL/Time Warner merger was the AOL would have to open it's AIM protocol before it implemented voice/video services:

    In a January 11, 2001 statement by FCC Chairman William E. Kennard, upon AOL's merger with Time Warner, the FCC noted that "We require AOL to interoperate with competing instant messaging (IM) providers before it can offer videoconferencing and other streaming video over IM. This condition guards against AOL's ability to leverage its existing dominance in current IM into the broadband IM marketplace."

    The FCC never followed through on this - and now AOL is officially offering voice/video and charging for it to boot. So go ahead enormous corporations! Merge to your hearts content! Merge up and down the supply chain, across competitors, whatever you want - Its all good! We'll slap provisions on you to pretend we're protecting the marketplace but won't enforce them!

    Remember last week's column on abolishing the FCC? Maybe it deserves a second look at this point . . .

    1. Re:The FCC is now officially a joke. by burns210 · · Score: 4, Interesting

      atleast they wrote down some form of regulation to impede a company leveraging their monopoly. Microsoft got off with virtually no regulation, and neither AOL or Microsoft have to actually DO anything that will impede their monopolies.

  21. Re:spellcheck4u@hotmail.com by gwoodrow · · Score: 4, Insightful

    D'oh! I noticed that right after I had hit submit. I'm surprised it made it this far down the forum before getting spelling-and-grammar-nazi'ed.

    But I'm not upset. I actually blame instant messenger for dumbing down the writing skills of Americans (including myself). I actually hope they start charging, because then perhaps I'll spend less time gossiping and finding lame buddy icons. In fact, my social skills have suffered as well as my spelling skills. Anytime someone makes a joke, I yell out "L-O-L!"

  22. Three things make me think they won't. by geminidomino · · Score: 5, Insightful
    1. MSN Messenger
    2. Yahoo! Messenger
    3. Jabber
    They currently have the Lion's share of the IM Market, but doing something like charging for use would put the kibosh on that REAL quick.
  23. Actually, some people have to pay already.... by Anonymous Coward · · Score: 4, Interesting

    Recently AOL changed their policy to lock out the AIM accounts of people who created those accounts while they were paying AOL members. These AIM accounts used to work fine, even after cancelling your AOL account (as you would expect, since AIM is a "free" service).

    Unfortunately, now you need to sign up again (and pay $$) to "rescue" your AIM account (and your AIM id, which everyone knows you as). And you need to remain paying, or else.... Yes, you get locked out again.

    Brilliant plan AOL.

    Aq

  24. Re:No they wont' charge for AIM: The real reason by aka-ed · · Score: 4, Interesting
    Charging for plain old chat would send the business community scurrying to other options. That would kill their plans to make money on vidconferencing and domain name-space.

    It's called a loss leader -- and why would they stop now when they've got enough critical mass among their captive market to launch a pay service within the free service?

    --
    I survived the Dick Cheney Presidency 7 to 9 AM 7-21-07
  25. Unless... by Cyno01 · · Score: 4, Interesting

    Google offers gIM based on jabber with the launch of gmail. A custom client that could interface with gmail like MSN messenger does with hotmail, but based on an open standard would be great, and google has the recognition to draw people from AIM or Yahoo Messenger. It'd be even better if they offered add ons to services such as GAIM or trillian that combine all the major IM services. *sigh* Wishful thinking...

    --
    "Sic Semper Tyrannosaurus Rex."
  26. AIM is dying. by Tokerat · · Score: 4, Insightful


    ...or at least it's becomming more and more visible how it's going too. It's too damn hard to get a screen name that isn't taken, because you have all of AIM and all of regular AOL to compete with, and accounts don't ever disappear. Eventually that namespace is going to be used up.

    Charging for voice and video is an injustice because AOL is not bouncing the stream off it's own servers; it goes P2P, so to speak. So what are they charging for? You're effectively renting software as you use it, and that's not going to fly, for the same reason charging micropayments by the IM is a bad idea.

    Looks liek it's time for me to get started on that IM client project I've been meaning to start for years, everytime I get fed up with being booted off AOL. I'll make millions while AOL crumbles beneath me! MUAHAHA*ahem* sorry.

    --
    CAn'T CompreHend SARcaSm?