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Caller ID Spoofing Firm Gets Death Threats

Frankie70 writes "Three days after the startup company Star38 began offering a service that fools Caller ID systems, the founder, Jason Jepson, has decided to sell the business. Jepson said he had received harassing e-mail and phone messages and even a death threat taped to his front door -- all of which he said came from people opposed to his publicizing a commercial version of technology that until now has been mainly used by software programmers and the computer hackers' underground. Details in the Houston Chronicle. Earlier ZDnet article about the service."

85 of 426 comments (clear)

  1. Obligatory Joke by Anonymous Coward · · Score: 5, Funny

    Attempts to trace the harassing calls failed due to their use of spoofed Caller ID information.

    1. Re:Obligatory Joke by bsharitt · · Score: 4, Funny

      Harassing this man is wrong. This should only be used for legimate uses like pranks and stalking.

    2. Re:Obligatory Joke by sharkey · · Score: 2, Funny

      Excuse me, is this bsharitt? Is your refrigerator running?

      --

      --
      "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
  2. No it wasn't! by ScottGant · · Score: 4, Funny

    I didn't tape it to his door, I taped it to his mailbox.... ...NO WAIT! Ignore that last little bit....

    --

    "Music is everybody's possession. It's only publishers who think that people own it." - John Lennon.
    1. Re:No it wasn't! by dealsites · · Score: 4, Interesting

      Jason Jepson seems a little paranoid. Sometimes you have to take the heat to make some $$$. Controversial topics are usually pretty lucrative. It definately stirs up the interest in a product. While I personally wouldn't want to be caller-id spoofed, I think he should give the idea a chance. Like another poster pointed out, the companies will soon wise up and prevent the caller-id spoofing. Until then, try to make a few bucks.
      --
      Live deals all the time. Check out the latest in deal processing.

    2. Re:No it wasn't! by Pantero+Blanco · · Score: 3, Insightful

      I didn't say I'd support declaring them illegal. I said I expect them to be declared illegal...much like redboxes, firecrackers, and radar detectors (in many states).

      Joke disguises are most often used as just that- joke disguises-which is a legitimate reason to own one. The worst you can do with most of the things you find in joke shops is stink up a room or soak someone. Basically, you can embarrass someone.

      With a caller ID-spoofer, you can get someone arrested. "They make for great practical jokes" isn't likely to hold up in a lawmaker's eyes.

      Of course, law enforcement will probably be given free rein to use them at their discretion.

    3. Re:No it wasn't! by Anonymous Coward · · Score: 2, Funny

      I have you all beat, I nailed his wife

  3. Good ridance by Nos. · · Score: 5, Insightful

    Death threats may be going a bit far, but I don't really see a "legitmate" reason for a service like this. Telemarketers and debt collection agencies can NOT use services like this (at least where I am) and I really don't see a legitimate use for a service like this. I just wish it would be cancelled not sold to some other company.

    1. Re:Good ridance by ResidntGeek · · Score: 5, Insightful

      It'll make the phone companies fix the problems with their systems. People shouldn't be able to do this, and nobody will be happy about it, so the phone companies will be pressured to fix it.

      --
      ResidntGeek
    2. Re:Good ridance by double-oh+three · · Score: 5, Funny

      One good use I've heard of is pranking friends/enemies. A joke is a legitimate use. Say you've got a friend in the federal government that's looking to be upwardly-mobile. Spoof the White House's phone number. For the overly, overly religious; (666) 666-6666.

      --
      "For years, I struggled with reality... but I'm happy to say I finally won out over it." -- Elwood P. Dowd
    3. Re:Good ridance by Lord+Kano · · Score: 2, Interesting

      Death threats may be going a bit far, but I don't really see a "legitmate" reason for a service like this.

      Credit and Collection agencies can't use this, but what about Bail Bondsmen? Or Private Investigators? Repo Men? All of them have a legitimate reason to hide their identities from the people that they call.

      Pretention. You're a small company, but you can give the impression that you're a BIG company in order to make potential clients trust you with their business.

      How about practical jokes? Call someone and have "God-The Almighty Himself" appear on their caller ID. It's not high brow, but not necessarily illegitimate either.

      I don't anticipate having any desire to use this "service", but it's cool that it's out there.

      LK

      --
      "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
    4. Re:Good ridance by A1kmm · · Score: 3, Interesting

      The telecos here don't let you "spoof" caller-id even if you have a legitimate reason(for example, the number you are "spoofing" is actually the number of the person really calling, over IP), let alone if you wanted to sell a service to allow customers to deceive people.

      --
      X-Has-Sig: yes
    5. Re:Good ridance by gehel · · Score: 2

      Hackers are never the problem.
      Easily exploitable vulnerabilities in a system are.

      It depends a lot on what you call hackers ... Having people studying the security of the system is a good thing. Having them warn the manufacturer / buisness / developper / ... is a good thing. Having them release exploit in the wild can be usefull in certain conditions to make things move if the problem is not solved.

      Having them sell a service on that is quite something different !
    6. Re:Good ridance by dave420 · · Score: 5, Interesting
      Credit/collection agencies, bail bondsmen, PIs and even Repo men can call from lines that don't announce who they are. I mean, you wouldn't have a line registered under your business if it's a liability to your profession. The use of an alternative name is understandable and legal, it doesn't warrant a technology like this. As for pretention? That's just ridiculous. You're suggesting it's use as a marketing tool is a good reason to allow it? Do those feelings extend to spam? Practical jokes? Now I know you're scraping.

      The only use of it is deception. It can only do harm - there are no legitimate uses for it.

      If you really want to freak people out pretending to be god, just change your name by deed poll ;)

    7. Re:Good ridance by grolaw · · Score: 2, Informative

      Yea. Sure. It's cool that it's out there.

      You properly use the contraction "it's" and you use it twice in the same sentance. This is a record on /..

      However, the PIs that I use don't need to spoof phone numbers and anybody who spoofs the name of a major company is diluting a trademark and is also violating the Lantham Act.

      Why a person with your command of the language would miss the obvious is beyond my comprehension. BUT, it is the high point of reading /..

    8. Re:Good ridance by Anonymous Coward · · Score: 5, Interesting

      Hackers are never the problem.
      Easily exploitable vulnerabilities in a system are.


      I don't really agree. It sounds more like a black-hat justification than a real analysis.

      In an "ideal" world, we wouldn't need locks on our doors or passwords on our computers, because people wouldn't be trying to steal from us or cheat us. There are actually still a lot of communities where the crime rate is low enough that locks aren't used most of the time. We never locked our house when I was growing up. It's a nice way to live, not worrying about other people being dishonest to the point that you get hurt. The small percentage of people who just can't be bothered to play by the rules end up hurting everyone else. The hackers are the problem.

      Now, admittedly, we live in the real world. In most areas, including on the Internet, you can't trust your neighbors anymore because there are too many of them. That means we use locks and firewalls. They will never be perfect, anyone qualified can tell you that it's always a compromise between security and usefulness. Everyone, and every new technology, has to pick their compromise and hope it works out. If they're lucky, the attack rate will be low enough that it doesn't cause too much damage. If not, or if they make mistakes and end up with a worse compromise than they thought they had (nobody's perfect), then the technology becomes a liability. In that case, easily exploitable vulnerabilities are also the problem.

      To make up for the fact that no system or technology is perfect, we have laws that try to prevent people from destroying everything that anyone builds simply because they can. If people exploited every weakness of every system, society would fall apart. (Or at the very least it would look like one of the future distopias in sci-fi.) That's why we jail hackers. Not to try to pretend that network security, but to add an extra level to it. Violate my security protocols, and you are going to find yourself on the receiving end of my criminal justice system. It's a lot of work for an unpleasant reward, so maybe less people will do it.

      In this case, I don't see a legitimate reason for the spoofing. They have gone to the trouble of giving you an easy choice to provide your ID or not to. You can default either way, and switch per-call easily. With a few exceptions (giving the main office number instead of your private extension), there's really no reason to give a false ID. If it was just the hackers doing the spoofing, the rate would be low enough that the technology would still be useful. If anyone and everyone can send whatever ID they want, then the technology is likely to be abused to the point where it is useless. Then millions in investments go down the tubes and millions of people lose a useful service, not because it was dangerous or harmful or anything, but because it wasn't perfect and someone decided to destroy it for personal pleasure and profit.

      I don't condone the death threats, but I wouldn't turn in the person if I knew who it was.

    9. Re:Good ridance by Anonymous Coward · · Score: 2

      Hackers are never the problem.
      Easily exploitable vulnerabilities in a system are.

      So, burglars are never a problem, it's the "easily exploitable" locks on the doors? The "easily exploitable" non-shatterproof windows?

      Come on, whatever happened to not invading someone elses's property and systems because it's *wrong*? Blaming it on the victim (whoever the hell it is) is obnoxious at best and morally bankrupt at worst.

    10. Re:Good ridance by Lord+Kano · · Score: 4, Insightful

      Getting rid of that ability is endangering victims and making life a lot harder for law enforcement agencies. That is a far more substantial argument than that of a marketing tool.

      Life is supposed to be hard for law enforcement. Federal agents complaining that they don't have the tools that they need to do their jobs is BS; pandering at its worst.

      Those agencies who need to hide their numbers already can do that, with no new help.

      No, they can block their Caller ID information, they can't replace it on the fly.

      Introducing this service would give that power to everyone, which (as I've pointed out before) can only harm.

      So in your worldview, power should be kept for the select few and you get to select those few.

      I am not buying it.

      LK

      --
      "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
    11. Re:Good ridance by xigxag · · Score: 5, Insightful

      This was exactly on my mind when my bank called me the other day. They left a message on my machine to question some unusual charges that had been made, and said to call them back.

      Caller ID identified them as my actual bank.

      When I called, the rep asked me for my card number and my mom's maiden name to verify. I gave them the information, but how do I know for sure that I wasn't just pwned?

      More generally, how is one ever supposed to tell in the future that one is not the victim of a phish? The Star38 guy said he was likely scammed himself, and you'd think he'd know better.

      In my particular case, the way I handled it was to initially give the "wrong" maiden name...then the rep said, "that's not what we have on record." At that point I knew she was legit, but one can potentially see this escalating to Frank Herbert-like levels of feints within feints, with the pro more likely to be one step ahead of the mark.

      --
      There are two kinds of people: 1) those who start arrays with one and 1) those who start them with zero.
    12. Re:Good ridance by violet16 · · Score: 2, Interesting

      Since when does something need to have a "legitimate reason" to be allowed? Seriously, don't free societies allow everything unless there's a really good reason for prohibiting it? Yet I see several "insightful" posts here arguing that unless this service can justify why it's worthy, it should be banned.

      I'm sure advertisers think there's no legitimate reason for Firefox to have pop-up blocking, and Sony thinks there's no legitimate reason for PlayStation owners to have mod chips, and so on.

      As for saying death threats "may be going a bit far"... well, yeah.

    13. Re:Good ridance by madmancarman · · Score: 4, Funny
      When you say

      Spoof the White House's phone number

      and

      For the overly, overly religious; (666) 666-6666

      aren't you being a bit redundant?

      --
      First they ignore you, then they laugh at you, then they fight you, then you win. -- Gandhi
    14. Re:Good ridance by mattkime · · Score: 2, Funny

      You properly use the contraction "it's" and you use it twice in the same sentance. This is a record on /..

      I am not amused at your attempt to discredit a post merely because of its proper use of grammar!

      --
      Know what I like about atheists? I've yet to meet one that believes God is on their side.
    15. Re:Good ridance by PPGMD · · Score: 4, Funny

      Never been called by the Whitehouse have you? Their number doesn't return a caller ID codes at least on My Verizon cell phone.

    16. Re:Good ridance by M.+Silver · · Score: 2, Interesting

      In my particular case, the way I handled it was to initially give the "wrong" maiden name

      The way I've handled it was to look the number up in the phone book. Isn't going to work very well with larger banks, though.

      Maybe the banks will eventually have to start leaving messages like "Call me back at blah blah, and for confirmation purposes the PIN at the bottom of this month's bill is yada."

      --

      Slashdot's token middle-aged housewife
    17. Re:Good ridance by grolaw · · Score: 2, Funny

      Did you hear the one about the literate /.'er?

    18. Re:Good ridance by Anonymous Coward · · Score: 2, Funny

      He's thinking of whitehouse.gov, not whitehouse.com calling to tell you your parents' credit card declined.

    19. Re:Good ridance by rmohr02 · · Score: 2, Insightful
      Pretention. You're a small company, but you can give the impression that you're a BIG company in order to make potential clients trust you with their business.
      IANAL, but this sounds like fraud to me.
    20. Re:Good ridance by treke · · Score: 4, Insightful

      Fine here's a use. Take for example a small company that operates out of the employees homes. Calls are made from from personal phones, cell phones, wherever. There is one phone number that is designated as the incoming number for the company. You fake caller ID on all calls to display the main number of the caller so that you only receive a call at the main location and your customers do not end up getting someones personal answering machine when they try to return a missed call.

      Using caller id to identify callers is a losing proposition, there are other technologies in place that do not involve trusting the information the caller gives you. Try calling 911, they already happily disregard the information caller id distributes.

    21. Re:Good ridance by Lord+Kano · · Score: 2, Insightful

      Let's see if you feel the same after loosing one of your family members in the next attack.

      I'm more worried about losing a family member to an overzealous cop on an ego trip.

      The police are outgunned, under-equipped and out-manned.

      BS. Police have the best guns, best equipment and more manpower than ANY criminal organization.

      LK

      --
      "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
    22. Re:Good ridance by rich_r · · Score: 5, Funny

      The call was probably along the lines of "get off our lawn and take your damned pants with you" ;)

    23. Re:Good ridance by Lord+Kano · · Score: 2, Informative

      I don't know what fantasy you live in, but the last time I checked, a 9mm semi-automatic pistol is outgunned when faced with fully automatic and assault type weapons loaded with armor piercing ammunition. These weapons are COMMON among the criminal element.

      Police departments in every major city in this country have fully automatic firearms, snipers and armor piercing ammunition. Sure, an individual cop can be outgunned, but "the police" are not.

      Think back 3 years ago to a bank robbery in California when 2 gunmen were able to hold off over 40 LAPD officers for almost an hour due to superior firepower and body-armour.

      You're talking about the North Hollywood Shootout which, by the way, was over seven and a half years ago.

      None of the cops were killed, and both of the suspects were. That speaks volumes about who was outgunned.

      We are supposed to take YOUR WORD for the fact that they are not outgunned. I, however, have given SOLID and REAL evidence that they are. Your stating that they are not outgunned is anecdotal at best, and a complete fabrication of your imagination at worst.

      You seem to have little to no understanding of what "anecdotal" means. One story does not constitute solid or real evidence. Even the story that you brought up supports my argument.

      LK

      --
      "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
    24. Re:Good ridance by Lord+Kano · · Score: 2, Insightful

      And despite everything that I've seen, in a hand-to-hand combat situation I've never seen the lonely Oakland cop take out his gun from his holster.

      Shooting upper middle class college students would garner far too much negative publicity.

      LK

      --
      "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
  4. Easy to trace by usefool · · Score: 5, Insightful

    If it's a death threat, police should be involved and trace the originators. Email and phone calls should be easy enough to trace if there's serious crime associated with them.

    And if the phone threat's caller ID is spoofed, well, at least the threats are directly supporting the spoofing service.

    --
    Uselessful technology (Air-Charged
  5. Waaaah!! by Fnkmaster · · Score: 3, Interesting
    I offered an obnoxious, socially irresponsible service and people got angry at me! Waaaaaah!


    What a bitch. If this happened more often, we wouldn't have companies like SCO and others going on with their obnoxious, socially reprehensible behavior in the name of shareholder value. Don't get me wrong, I'm a capitalist, but that doesn't mean that a company has the right to shit all over everybody. We're all part of something called society, and we have laws and social norms that you must obey, and unfortunately sometimes the law doesn't completely reflect the reality of socially acceptable behavior. Just because it's legal or technically possible doesn't mean the people should bend over and accept it.

  6. Kill it! by CptnSbaitso · · Score: 5, Interesting

    From the houston chronicle:

    "The backlash against Star38 is the type of friction that can arise between for-profit software companies and hackers who resent the commercialization of technology they believe should remain free."

    I really want to know if the majority of threats were from people who wanted the services to be free or if they were from people who decided that they didn't like the service at all! I fall into the second category and I'll bet everyone else does too!

  7. Bullshit Detector by Anonymous Coward · · Score: 5, Insightful

    *beep* *beep* BULLSHIT ALERT *beep* *beep*

    The entire premise behind this "service" seems to be: fraud. I can think of no legitimate uses for it.

    And now, the creator of the service is looking to sell out? If it's a dangerous life, why not just shut down? Obviously, he's looking for a quick buck, at the expense of the rest of us (and whatever shady organization snaps this up). ...and this is just more free advertising.

    1. Re:Bullshit Detector by gad_zuki! · · Score: 5, Interesting

      > I can think of no legitimate uses for it.

      I'll play devil's advocate. People say the same thing about anonymous remailers, proxies, etc. I understand there's a difference between spoof and anonymous but lets see:

      Civil Disobedience.

      Bond/Repo Men/Private investigators.

      Complaing to people in power without revealing identity or giving off the "CALLER ID BLOCKED" message.

      Getting around hairy social or legal situations in an ethical manner. Remember, legal does not equal correct. Illegal does not equal incorrect.

      Road warriors "spoofing" their work phone numbers and not their cell numbers.

      and of course the #1 reason:

      Teenage girls calling boys they like, giggling, and hanging up.

  8. Interesting part about the article... by ONU+CS+Geek · · Score: 4, Interesting

    [snip]
    The backlash against Star38 is the type of friction that can arise between for-profit software companies and hackers who resent the commercialization of technology they believe should remain free.

    "In most countercultures, there is an aspect of selling out," said Caleb Sima, co-founder of Spi Dynamics, an online security company. "People who make money off technology are deemed to have sold out. Anyone who has a unique idea and is making money is going to get badgered."
    [/snip]

    No, I think it's that people don't like it when people use technology for slimy things, and want to get paid for the slimy things [pr0n aside]. I have no problems with Asterisk...I use it in my house, and have openly recommended it to some 'phone guy' co workers that like messing around with routing and stuff at home.

    I know that caller ID can't be trusted...but that's only the first step in the puzzle. You've already got call ID block Block on your phones...so telemarketers decided to start putting 800 numbers and things like 555-555-5555 in as numbers on their outgoing CallerID.

    I'm sure some people were upset. Legally, [IANAL], I think they could be on some shady ground, especially, if they're trying to represent someone else, when they're attempting to collect a debt.

    --

    I disable sigs...do you?
  9. Who would do this? by darkmeridian · · Score: 4, Interesting

    The article seems to suggest that hackers angry at the founder "selling out" were threatening him. Really? The guy lives in a gated community and a person managed to stick a note on his door and escaped unnoticed? I don't think so.

    The guy might have just created this to get a good reason to sell the business. "Oh, it's so popular that people are trying to kill me. I'm not cashing out because, uh, the business might be illegal, etc."

    --
    A NYC lawyer blogs. http://www.chuangblog.com/
    1. Re:Who would do this? by chimpo13 · · Score: 5, Interesting

      The guy lives in a gated community and a person managed to stick a note on his door and escaped unnoticed? I don't think so.

      Ho, ho, ho. People who believe they're safe because they're in a gated community just aren't thinking. When I'd help my friend repo cars, gated communities didn't even get a 2nd thought. Not even the fancy-pants ones like when we went to MC Hammer's house.

      And when we'd drive into a gated community in an obvious repo truck past the guard, well, that's the risk at hiring guards for 8 bucks an hour. You don't get the brightest guards out there and you don't lie to them to get in.

      But I think this guy is just trying to make a quick buck and sell his business. If you're doing something shady, you have to deal with shady people.

    2. Re:Who would do this? by British · · Score: 3, Funny

      Please tell me when you repo'd MC Hammer's car he ran out and yelled "Can't touch this!"

  10. It isn't as though he developed the technique. by Scoria · · Score: 4, Insightful

    Anybody can generate fictitious Caller ID information. Instead of attributing the blame to Jepson, who merely developed a convenient method by which to do so, perhaps we should blame the telephone companies. They developed the insecure technology, after all, and appear unwilling to mitigate the problem(s).

    --
    Do you like German cars?
  11. how to spoof with a cell phone by Anonymous Coward · · Score: 3, Interesting

    ok this got baried on the last post so here it is again ---- to fake the id on any cell phone what you need is the code to programe the phone (not the unlock code) 1) how to get the code: Call your cell phone provider and tell theam your phone is acting up and it gives you some message saying it cant authenticate on the network. The before they start in trouble shooting it aske theam if you can reprogram the phone. Now watch out some companies like verizon use over the air *228 to program the phone and cingular send updates through the air as well. So how do you get the code easy tell theam you'r not getting a good signel and that you want to manualy program the phone. The will walk you through manually programing the phone. Here it comes write down the code they give you and irnore the rest. Your phone already works so all you need is the code. Now thet you have it all you need to do is use it and the first thing any phone asks you after entering the code is what phone number you want. So change it to what ever you want I like (555)555-5555 then save the rest -Dont change anything else or your phone wont work on the network -- now why does this work well cell phones use E.S.N. and authentication keys when billing not the phone number but there caller id only uses the number that is programed into the phone so enjoy this and yes i'm a coward i didnt want to log in as my self to post this so dont aks me anymore ? about this --- and I dont believe this workes for nextel. tata

    1. Re:how to spoof with a cell phone by v1 · · Score: 4, Interesting

      I was going to do some modding here today but I'll forego that for some good advice:

      don't do this.

      Years ago I got a cel phone at the same time as a friend of mine. Back in those days, the codes came with the phones if you read all the literature. I found my way into the programming area and, among other things, managed to permanently screw up my low battery shutdown point. I was able to change my number to a friend's number, and answer his phone calls.

      When I mentioned this to my service provider, they said "you must not have done it very many times..." The reason was, when they get five (5) incorrect ESN/Phone Number match-ups, they deactivate your phone by it's ESN, and then you have to take it back to them to get it turned back on. So just don't. (and no, you can't change your ESN... at least not unless you own a specific model of Motorola phone for which Motorola got fined heavily by the FCC for producing it in that modifyable way)

      --
      I work for the Department of Redundancy Department.
  12. Collection agencies are scum by Gannoc · · Score: 4, Informative

    I've never been the target of one myself, but I used to always wonder why bankruptcy lawyer commercials always said stuff like "Stop creditor harassment."

    I always thought, "Well honestly, if you're not going to pay your bills, then you should expect people to ask you for the money."

    Nope. Its harassment. Its actually frightening stuff. I first started learning about this when I received an odd message on my answering machine. It was from someone from "Kansas City" who said that she was despirately trying to get in contact with my neighbor, and that she had called the police and they had said I was a neighbor, and could I PLEASE tape a note to their door giving them her number."

    Well, it sounded fishy, so I called the number myself late at night after hours. The answering message didn't say where I had called, but I waited and found it was a collection agency.

    Basically, they lied to ME, a 3rd party, to try and get me to do their fucking job for them, and probably ruin my relationship with my neighbors in the process. They clearly didn't call the police about an emergency like they implied. I'm glad I checked up with them, i'm sure my other neighbors got similar messages.

    These people do everything short of theatening to break your fingers. They'll say "We're going to call your boss and tell them you're not paying your bills. I'm going to try and get you fired." They threaten to tell your neighbors, to tell your children's school, etc. They'll call you 5-7 times a night demanding that you immediately send them the money.

    There have been many stories of people who sent them a part of their bill, and then the collection agencies illegally used their checking account number to withdraw the whole amount, causing a chain reaction of them now being late on ALL of their bills, instead of the one they just couldn't pay.

    So its no surprise that collection agencies would use something like this to fool people.
    Yes, some people are deadbeats, but there are a lot of people who have lost their jobs and need to choose between food and their gas bill.

    1. Re:Collection agencies are scum by Have+Blue · · Score: 2, Insightful

      On the one hand, that sounds pretty awful. But on the other hand, they're up against people who are probably often quite willing to go to even greater lengths, probably into outright criminal behavior, to avoid paying their debts. The previous story about Star38 had a lot of informative posts about the legal limits on the actions of collection agencies; they are limits to what they can do and they're lower than you seem to think.

    2. Re:Collection agencies are scum by sevensharpnine · · Score: 3, Interesting

      I'm more sympathetic to the people involved than I am to the collection agencies. Almost all bills are well-documented transactions. Contracts get signed, services/products delivered, etc. Collection agencies can use the legal process if they want their money back. However, it's cheaper to hire someone to make threatening phone calls. Basically, these threats are a form of least-cost production. They want the money as soon and as fast as possible.

      --
      "God is a comedian playing to an audience too afraid to laugh." -Voltaire
    3. Re:Collection agencies are scum by drinkypoo · · Score: 3, Interesting

      yeah, one of the things they "can't" do is claim to be anything other than a collection agency. In fact they are generally required by law to announce that they are a collection agency - which they frequently don't do.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  13. Re:Perhaps an alternative by ResidntGeek · · Score: 2, Insightful

    No matter what the Caller ID says, people aren't going to automatically pay their bills just because they hear "give us our money!" on the phone.

    --
    ResidntGeek
  14. And people wonder why americans get a bad rap by Anonymous Coward · · Score: 2, Insightful

    no morals = acceptable
    corruption = good
    greed = good
    sharing = bad
    war = peace
    can spam = more spam
    safer world = more terrorism
    anti american = opposing views
    safer = less liberty

  15. Not Going to Sell Well.. by artlu · · Score: 2, Funny

    Obviously, no one is going to buy that business knowing that they'll receive imminent death threats! He needs to go back to Marketing 101. On the other hand, he probably could sell the business for a nice profit because of the publicity that it has generated.

    gShares.net

    --
    -------
    artlu.net
    1. Re:Not Going to Sell Well.. by shutdown+-p+now · · Score: 2, Funny

      SCO might want to buy that - hey, it's only gonna add a couple of kg to that ton of hatemail they receive daily.

  16. Re:Perhaps an alternative by Cylix · · Score: 2, Insightful

    Um, there are laws forbidding collection agencies to hide their identity.

    --
    "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra
  17. Similar to blocking, and blocking the blocking. by chipmeister · · Score: 2, Insightful

    I remember from the whole debate a few years ago about phone company services that would reject blocked numbers that there were some professions such as social worker and public defender that made a case for hiding their home and personal cell phone numbers. A legitimate use in this case would have the spoofed number appear as their government office number, rather than their home phone.

  18. It should be all or none by egburr · · Score: 5, Insightful
    Either anyone should be allowed to spoof their ID, in which case caller ID becomes worthless, or nobody should be allowed to do it. Some types of companies are prohibited by law from spoofing their ID, and for good reason. The phone companies should implement a technological means of prevention for this, and not allow anyone at all to do it.

    Caller's should be allowed to block or reveal their ID, but not spoof it. Receivers should be able to accept or reject calls with a blocked ID.

    I've had more than enough calls from "0" which were not from the operator. I've had plenty of calls from other numbers that are obviously false (not 7 or 10 digits). I've had plenty of calls from numbers that were "out of service" when I called them.

    If the phone companies are unable to prevent spoofing, the government should implement laws either to make spoofing illegal or to mandate an upgrade to the phone system to make it impossible.

    --

    Edward Burr
    Having a smoking section in a restaurant is like having a peeing section in a swimming pool.
    1. Re:It should be all or none by Plugh · · Score: 2, Informative
      Either anyone should be allowed to spoof their ID, in which case caller ID becomes worthless, or nobody should be allowed to do it.

      Allowed??! Allowed?!?!?

      Have you learned nothing about the nature of technology from the perverse antics of the RIAA?

      You can make an algorithm "illegal", but you damn well can't stop it from being used. In my (not even remotely Humble) opinion, that's why, utlimately, the only realistic political stance is a Libertarian one.

    2. Re:It should be all or none by adolf · · Score: 2, Informative

      Ladies and gentlemen, please allow me to introduce the real reason why this is all possible in the first place:

      Meaningful Caller ID for DID PBX systems.[1]

      [1]: You might have a Direct Inward Dial number assigned to your extension at work, right now. Or at least, you know someone who does (the whole "let me give you my direct number..." bit.)

      The way they work is thus:

      Joe Random calls your DID number (666-666-6666). The telco switch sees that it's supposed to route calls to that number across Acme Electioneering's PRI line, so it finds an available B channel on that PRI and does just that. At the same time, it sends to Acme's PBX the number that Joe dialed to get where he's going. Mr. PBX is then able to route the call directly to your desk.

      Now, to call out, here's what happens. You pick up your DID-equipped phone at Acme Electioneering and dial Joe Random. Since your phone guy is on the ball and complied with your request to make Caller ID actually work, Mr. PBX finds an available B channel on the PRI, and tells the telco that You@666-666-6666 is making a call to Joe Random.

      Joe's phone rings, and is sent You@666-666-6666.

      If Betty, whose DID at Acme is 6667, decides to call Mr. Random, Joe sees Betty@666-666-6667 on his CID, even though the call came through the same PRI.

      All of this is of course optional, and many PBXs are configured to always supply the main system number instead of DIDs as a business decision.

      But that's not always a good idea. Think large leased office complex, multiple tenants, shared phone system and infrastructure. Or Vonage and friends, for that matter. You -do- want Caller ID to work on your new Vonage VOIP kit, don't you? [2]

      To eliminate this functionality altogether would cause huge headaches, cost thousands of businesses a small fortune in hardware and new circuits (which may or may not even be available in the neighborhood), and vastly decrease the efficiency of how the phone system as a whole actually fucking works.

      [2]: For a technical crowd, you people sure are thick sometimes.

  19. How is this done? by cybernate · · Score: 3, Interesting

    Anyone know how this is done? I can understand how to fake your cid number, but how can you fake CNAM? If I faked my number to a real friends number the terminationg switch would do a CNAM dip and display his number. How could I change the text of the name?

    --
    > Nathan Stratton nathan at robotics.net http://www.robotics.net
  20. Re:Perhaps an alternative by Cro+Magnon · · Score: 2, Insightful

    Since when is a person "formally notified" by phone? I always thought they had to be notified in writing, perhaps served by a process server.

    --
    Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
  21. Re:Perhaps an alternative by Jedi+Alec · · Score: 2, Insightful

    ehmmm, I believe that would be what bill collectors in their own very special jargon call a "letter"

    --

    People replying to my sig annoy me. That's why I change it all the time.
  22. Spoofing CallerID is nothing special by SSpade · · Score: 2, Interesting

    Spoofing caller ID is trivial, no great hack at all, and fairly commonly done. I'm amazed anyone cares (and have a sneaky suspicion that the news coverage and the "death threats" might well have been a way to sell a company for considerably more than the $5,000 or so it would have taken to set it up).

    If you have anything bigger than an analogue copper phone line you can configure your PBX to send any number you like as your outgoing CallerID. It's no cleverer a trick than configuring your fax machine to send the wrong originating number.

    Companies of all sorts have done this for years. Not just debt collectors and PIs, either. If you get a 'phone call from anyone at the New York Times you'll likely see a CallerID of 000-000-0000. Other companies will often send the main switchboard number at their HQ, rather than the direct dial number to the actual caller.

    Spoofing it on a straight analogue line is a little trickier, but sometimes possible.

  23. Mod Parent Up! by Anonymous Coward · · Score: 2, Interesting

    Those are excellent questions to ask.

    Some information can be found by reading http://artofhacking.com/files/callerid/CLID-CID.TX T, but otherwise resources for this kind of information are non-obvious.

  24. Laws one must obey... by nurb432 · · Score: 2

    That includes not threatening to kill someone beacuse you disagree with their products..

    Dont lose sight of what is actually going on here...

    --
    ---- Booth was a patriot ----
  25. Re:who stands to benefit? by AndroidCat · · Score: 2, Informative

    Caller id has never been foolproof. It depends on the originating switch to be truthful. As soon as companies got their own digital switches, spoofing was possible. Now that capability is now moving down to the level of individuals.

    --
    One line blog. I hear that they're called Twitters now.
  26. Doctors responding to patients from home by PerpetualMotion · · Score: 4, Insightful

    After working at an answering service, I would page anywhere between 2-10 doctors a night with emergencys from hospitals or patients with sick babies, women worried about their pregnancys, adults having athsma problems, chipped/painful teeth, or other problems. Some that should go to the ER, some that could of waited till the next day, and others that just really just needed a call back. Doctors cannot give their home telephone number out. Most anyone who thinks they have a medical emergency thinks they should call direct instead of going through "channels." This means doctors use caller ID blockers.

    There would periodically be problems with doctors using caller ID blocks being unable to call people back who block those calls, leading to sometimes unimaginable frustration in the middle of a medical emergency. The first time I saw this service, I saw immediatly that it could and probally would be abused, but for doctors who got stuck in that situation, it would be invaluable.

  27. Huh? by Anonymous Coward · · Score: 3, Interesting

    I thought the philosophy about grey-area technology around here was that you don't blame the technology - you blame the user. I guess that's only the case when it doesn't inconvienence us. A large amount of P2P transfers are illegal (or at the very least grey-area), but nobody blames P2P. So a large amount of Caller ID spoofing will be illegal or grey-area, and everyone blames the technology? Whatever.

  28. Re: How to dodge almost ANY unwanted calls. by JavaNerd · · Score: 2, Interesting
    I will let you in on a secret that will allow you to dodge virtually any unwanted communication with anyone: Change your number and be sure to get a ringmaster number. Only give the ring master number to trusted parties you wish to communicate with. Only answer the ring master number.

    Use your primary number for everything else, and also be sure to have voice mail in case a call from the primary is one you wish to return. This system works because:

    • When you call a business, caller ID and even ANI will only return the primary number. The ringmaster number remains your little secret.
    • Because you only give out the primary number, information trading services will be useless in trying to reach you against your will.
    I have found this very effective in thwarting telemarketers. I have not spoken to one in years. This system even works against numbers that do not allow "blocked" caller ID. A demon dialer or trusted party that turns out to be not so trustworthy are the only weaknesses of this system.
  29. Re:Death Threats? by penguinoid · · Score: 2, Funny

    It's not like the man is running a web based puppy killing service, folks.

    I was going to find some online puppy killing service, just to fuck around with you, but after several minutes of googling I couldn't find one.

    --
    Don't waste your vote! Vote for whoever you want, unless you live in a swing state it won't matter anyways
  30. I can't help but wonder . . . by taustin · · Score: 3, Insightful

    I can't help but wonder is maybe somebody explained to him that his service is inherently illegal for collectio agencies to use, since lying is specifically illegal under the Fair Debt Collection Practices Act:

    15 USC 1692e:

    A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt.

  31. Caller ID should be secure by Anonymous+Writer · · Score: 4, Insightful

    I thought that caller ID was done through the phone company and people couldn't alter it. And I always thought it would be a great method for dial-up authentication and private networking. With caller ID, a computer recieving a data call could identify that the calling computer was physically located at a land line. This would be extremely useful for businesses to business transactions and banking. Having to rely on encryption while connecting through the internet just isn't as secure as a direct physically secured phone call.

    Sure, there could be legitimate uses; say for example that you have a call forwarding feature provided by the phone company and you are having calls to your number forwarded to a phone at your location. It would be useful to be able to have calls from that location display your caller ID if you need to return a call. However, that shouldn't be up to a company like this. It should be a feature connected with calling card billing; if you use your calling card from a remote location and it is being billed to your phone number, it should also display your caller ID. Connecting caller ID to billing would also work well for tax accounting. If you were making a phone call for business, you would want your business number caller ID to appear. And you would want the call to be billed to your business phone number as well, for tax purposes.

    The options for using this service legitimately don't compare to the possible illigitimate uses for it. This would be the next "spamming" type of business, making money out of putting others through misery. The fact that caller ID is called "caller ID" is so that it can work just like proper identification. Using a service like this to pretend you are someone else calling would be the equivalent of using a fake driver's license, even though it isn't percieved that way by the legal system yet.

    1. Re:Caller ID should be secure by SIPVoIP · · Score: 2, Informative

      Most switches will accept caller ID digits, and pass them, however names are normally from CNAM via line information database base (LIDB). If you are the CLEC of record you can update LIDB to be whatever you want. CNAM filed is 15 char long and only (A-Z) and ",".

  32. One good use... by NotAnotherReboot · · Score: 4, Insightful

    I can think of *one* good use for spoofing- calling cards. Why not have the company performing the calling card service to take the number you call them from and then spoof that when they make the call through their system?

  33. RE: bill collectors by King_TJ · · Score: 3, Interesting

    Frankly, I think bill collectors already do MUCH more calling than is necessary to "get the money that is owed to them". The problem is not that they can't make initial communications, or remind people they still have an outstanding balance.

    That's already accomplished much more effectively with the "past due" notices and "collection activity is being taken" notices they mail out on a regular basis.

    Bill collectors really just use phone calls as a means of harassment, to wear down someone - hopefully to the point where they'll just pay the bill rather than being interrupted constantly by the ringing phone.

    As just one example, my ex-wife ran up a bunch of bills on my Discover card right before she moved out. Even though I had the card itself in my possession the whole time )and her name was never on it as a co-signer), she used some old "cash advance checks" to get thousands of dollars for herself.

    I alerted them as soon as I realized what happened, but they still claim I'm responsible for the charges. I tore up my card and refuse to pay (largely because there's no way I CAN pay!). They called both my home and my workplace about 6 times per day, on average - and on weekends, call several times, starting at about 8AM, again around 10AM and again around lunchtime. I finally just changed my home number to an unpublished number, but they still call my work as regularly as ever.

    Lucky for me, my boss is pretty understanding about the situation... but any fool should know that if you're trying to collect money, you don't take steps that could get the person fired from their job as part of your efforts!

  34. Re:Perhaps an alternative by 1u3hr · · Score: 2, Insightful
    Perhaps it is dishonest for a bill collector to use someone else's phone number on a caller ID, but how else can the collectors get the money that is owed to them.

    Send a certified letter.
    Take them to court.
    Often these bill collectors get a number and ring it continuously. Sometimes the person at the other end has little or nothing to do with the debt (parents, room mates, etc). After you've informed them of the debt, any more "reminders" are basically harrassment.

  35. Spoken like a truely employed person... by oldosadmin · · Score: 2, Interesting

    Has it ever occured to you that there may be valid reasons to have collection agencies coming after you?

    I'm 20 years old and over $3000 in debt because of schooling expenses and a couple of periods of unemployment. Do you think I DON'T WANT TO PAY THEM? No, I'd love to pay them, I even moved back in with my parents to enable myself to have more money to pay back my debt. But that does NOT give them the right to call me everyday, refuse to say who they are until I give my name, and make me dread answering my phone. In NC, if you tell a collection agency to stop calling you, they're supposed to -- well guess what, law != practice in a lot of cases. Do NOT defend these bastards, unless you're willing to give me and all of the other people in my situation money to pay back bills.

    Now, I will give it to you, there are people who go nuts and buy TVs, cars, other crazy things which they have no way to afford, but that's not the case quite a bit of the time. Perhaps you need to get your nose outta your checkbook and pay attention to the less fortunate of the world.

    (Aside: No offense to any people who are homeless/destitute by the less fortunate remark -- I'm quite thankful to have a roof over my head and food in my belly on a regular basis).

    Anyone wanna help me get outta debt? Paypal jasonlf@gmail.com :) /cheapplug.

    --
    Jay | http://oldos.org
    1. Re:Spoken like a truely employed person... by maximilln · · Score: 3, Interesting

      I'd love to pay them

      I completely agree. If the corporate world really wanted us to pay our debts back, they'd offer jobs and raise our wages.

      Funny... the IRS reports that the average American wage _DECREASED_ 10% from '00-'02. That's making it pretty darn difficult to pay back those debts.

      Oh, and it's not a conspiracy, because we all know that politicians and CEOs have taken similar pay cuts and have decided to forego their yearly million dollar bonuses. HAR HAR.

      --
      +++ATHZ 99:5:80
  36. collection agencies break the law all the time by bani · · Score: 2, Informative

    you really think 'the law' is a deterrent?

    http://www.ftc.gov/opa/1996/02/allied.htm
    http: //www.ftc.gov/opa/1995/08/grlakes.htm
    http://www. ftc.gov/opa/2002/07/dccredserv.htm
    http://www.con sumeraffairs.com/news04/nco.html
    http://www.ftc.g ov/opa/2000/08/performance.htm
    http://www.usdoj.g ov/usao/az/azpress/2004/2004-058 .pdf
    http://www.usatoday.com/money/perfi/columnis t/lamb /0009.htm

    debt collection is a highly corrupt business and its very nature demands employees who have low ethical and moral standards.

  37. criminal offense by bani · · Score: 2, Insightful

    what they did was a criminal offense and you should report them to the feds. they can get fined under the FDPCA.

  38. This is not funny by Facekhan · · Score: 2, Insightful

    I will be remembering how funny /.'ers found this the next time somebody offers a software or hardware product which offends someone somewhere but has many legitimate uses. I don't have much sympathy for bill collectors as a whole but as someone who has on occasion had people not pay me (even though they have the money to pay) and simply ignore my attempts to get the money I understand how frustrating it is especially to small businesses. We don't want to get nasty about it but the system of annoying bill collectors calling you is far better than the one it replaced. Namely, bill collectors breaking your legs and stealing your stuff or getting you sent to debtor's prison.

    I have been on both ends of the collections game and after just a month of this I can see why companies try to distance themselves from the nasty side of it and hire professional assholes to do the job

  39. star38's app should be illegal by m2bord · · Score: 2, Interesting

    i mean come on...

    businesses have just about every law on their side and now they are going to be allowed to mask who they are to trick you.

    i just don't know what to think anymore.

    the whole situation is discouraging and seems to be getting worse.

    i'd propose calling my reps and senators but they are all pro-businessso i can't get anywhere.

    although i'm open to ideas on how to persuade them to pass legislation banning the use of this product.

    --
    Is it 5:30 yet?
  40. Re:I call B.S. on that one by Lord+Kano · · Score: 2, Insightful

    Can you think of any existing laws that would apply to enable prosecution of caller ID spoofing that would be criminal, rather than civil suits?

    Fraud.

    If there is no fraud, there is no crime.

    It's odd that you mention file sharing because current criminal copyright law applies to people who are trafficing in illegal music and software, no new laws are needed in that arena either.

    It's the same principle, the technology has the potential to be used for nefarious purposes, and those things are ALREADY illegal. It's idiotic to make one thing illegal because it could be used to do something else that is illegal.

    Alcohol can be used to drive drunk. Guns can be used to commit murder. Rat poison could be used to commit murder. They all have the capability to be used for an illegal purpose and only an idiot would advocate making them illegal because of those possible uses.

    LK

    --
    "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
  41. I'd like one. by geekoid · · Score: 5, Interesting

    Ever since I misdialed a number, relized it was the wrong number and hung up.
    Couple minutes later I got a call with some ass screaming at me, so I hung up. And then again, and again. That jackass kept calling me. Finally, I changed my number.

    Then there was the time I called someone on a business matter. Sometime later her husband came home, saw my unmber on there caller ID, called me up and kept trying to get me to admit I was sleeping with his wife.

    Gah, I hate caller ID.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  42. Why do you need to change your caller ID? by adb · · Score: 2, Insightful

    Just disable it. You can do this with a single call to the phone company. Sending false information is lame.

  43. Well I would handle it by Sycraft-fu · · Score: 2, Insightful

    By knowing my bank's phone number. If they leave me a message, I just call them back at their main 800 number. Not because I'm paranoid, simply because I have it memorized. It also, however, prevents any of this from happening.

    Same thing with e-mail scams for eBay and the like. If I see something that looks like it's actually from a site I use, I'll go log in to my acocunt as normal. It will then get my attention, if they want it. Again more due to laziness since I use pine over SSH and thus cannot click links.

  44. Interesting by Pan+T.+Hose · · Score: 2, Interesting

    In my particular case, the way I handled it was to initially give the "wrong" maiden name...then the rep said, "that's not what we have on record." At that point I knew she was legit [...]

    Note to self: always say "that's not what we have on record" for the first time, if the victim says something different then note that, otherwise if she complains say "oh, I'm sorry, that was the right [password/maiden name/swiss bank account/credit card number] indeed."

    --
    Sincerely,
    Pan Tarhei Hosé, PhD.
    "Homo sum et cogito ergo odi profanum vulgus et libido."