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Alienware Reveals 4GHz desktop

keeleysam writes "c|net news.com is reporting that Alienware is going to ship a 4GHz desktop. The new Area-51 ALX, introduced on Friday, uses overclocking, or the practice of pushing a processor past its factory speed setting, to elevate a standard Intel Pentium 4 chip to 4GHz. Because overclocking a processor can cause it to overheat, the desktop also includes a special liquid-cooling system devised by Alienware. Purchasing the 4GHz Area-51 ALX desktop is an expensive proposition for most consumers, as the machine starts at about $4,200, according to pricing on Alienware's ALX Web site."

76 of 363 comments (clear)

  1. yeah it's shipping today but when was it ordered by Harlockjds · · Score: 4, Funny

    considering how backlogged AW is i'm guessing the guy it's being shipped too purchased it last spring.

  2. Hello World by FullMetalAlchemist · · Score: 4, Funny

    Ultra-Fast "Hello World" here I come...

  3. Re:link by Anonymous Coward · · Score: 5, Informative

    Or, alternatively, one that actually works!
    http://www.alienware.com/ALX_pages/area51_ alx.aspx

    *shakes head at mods*

  4. Re:How can it get any hotter by Harlockjds · · Score: 2, Informative

    which is why it's on a desktop, not a laptop

  5. Yay! by Anonymous Coward · · Score: 2, Funny

    Now I can play tetris even faster!

  6. wow, thanks by b17bmbr · · Score: 5, Funny

    glad we got a definition of overclocking. i always thought overclocking was moving my clock ahead fifteen minutes so i could get places on time. but when i figured out i had an extra fifteen minutes, i just hit snooze. then i was late again. shit. so much for overclocking.

    --
    My problem? I was perfectly gruntled, until some numbnuts came by and dissed me.
    1. Re:wow, thanks by Ciqala · · Score: 2, Funny

      i did the same, except i would push it even further once i got used to the current overclocking increment. i'm not currently 10 years ahead of myself, but there are advantages, apparently longhorn is finally going to ship anytime soon... no seriously.

    2. Re:wow, thanks by mandos · · Score: 4, Funny

      On the last day of high school we "over clocked" the classroom's clock while the teacher was back in the dark room. Got to leave an hour early that day...

      --
      Mike Scanlon
    3. Re:wow, thanks by Lord_Dweomer · · Score: 4, Interesting
      Well, in all seriousness, the reason they give that definition of overclocking is because the PR people who made this press release want to be sure that all the kiddies who THINK they're cool computer geeks who know computers, don't know a damn thing, but have lots of disposable income (ie. parents who spoil), will understand that "this is a good excuse to charge more for it because you get the most TOP OF THE LINE XTREME GAMING MACHINE THAT THE WORLD HAS TODAY!!!! DUDE!!!!

      And yes, I say this as I type from my brand new Alienware. The trick is, they make solid machines still (they always did, thats how they got started), but you completely overpay for the gaming case, so get a "home office" setup instead. Its a helluva lot cheaper with the same components, and a Dragon case instead of a custom one so its easier to work with.

      And before some troll posts something along the lines of "well, real computer geeks BUILD their computers", I respond, "I'd get more money than I'd save if I build my own by working, and I don't really have freetime for it. But rest assured, I've built my own before, and its not THAT exciting."

      --
      Buy Steampunk Clothing Online!
    4. Re:wow, thanks by Lord_Dweomer · · Score: 2, Funny
      Why did you decide to just make a stupid flame instead of actually point out what I said that you disagreed with?

      --
      Buy Steampunk Clothing Online!
    5. Re:wow, thanks by AndyChrist · · Score: 2, Interesting

      Also, you don't really save THAT much money. (and all of it can be eaten up by shipping if you're buying parts from multiple vendors) The only way you're going to be saving enough to make it look like a winning proposition is if you're comparing it to a vendor like Alienware, who charge a premium for at least one of two things...exotic configurations hardly anyone uses; or the name on the box.

      Go with a beige-box type retailer (who usually have boxes other than beige these days) and you'll be paying like 100 bucks over the cost of parts. More if you're not paying the microsoft tax, of course.

      Honestly, for the trouble it saves, it's worth it.

    6. Re:wow, thanks by GrodinTierce · · Score: 2, Interesting
      I can understand not wanting to go through the hassle of building one's own machine, but why buy from an overpriced joke like Alienware? iBuyPower makes similarly spec'd machines (well, aside from the the overclocking) for waaay better prices.

      My 0.02.

      Full Disclaimer: My only connection to IBP is that I purchased one of their E-Series laptops several monthes ago, and have been very impressed.

      --


      Tierce
      Who sponsors your feelings?
    7. Re:wow, thanks by Old+Telco+Guy · · Score: 2, Interesting

      I respect the fact that your priorities do not include building your own box, but if you bought an Alienware then you are obviously an enthusiastic user, so I'll make this observation: for enthusiastic users, I believe it is worthwhile taking the several days of research, couple hours of ordering and three hours of labor to assemble your own machine. I recently built a nice gaming rig for about $900, and the thing I like about it is that I view the entire machine as an assembly of replacable parts. It is a known quantity from top to bottom for me. I feel like I can diagnose or repair any issues it may have in the future, and I know the best ways to hop it up as time passes and I grow restless with its performance after a few years. I went through much the same process as you, eventually deciding on an Alienware or Falcon system, but I pulled out of that decision in the end and rolled my own. The money saved, the learning experience, the sense of pride and the control over the box made rolling my own an invaluable experience. This is less of a note to the parent poster and more of a note to those contemplating buy vs build.

  7. Bring a lifevest for LAN parties by Deekin_Scalesinger · · Score: 3, Interesting

    I have always wanted to try out liquid cooling in my gaming PCs, but am petrified of bringing the box out of the house to a friends house for gaming sessions. Alienware usually puts together a pretty good package for it's customers, but reading the site doesn't give me any insight on its portability. My geeky friends feel the same way as I do - an article or study showing that the integrity of the cooling system remains after traveling with it would go a long way towards me taking the plunge, as it were. (By normal traveling I mean putting it safely in your car, securing it, and setting it back up, not waching it into a wall or some other moronic stress test.)

    --
    "As the intrepid kobold companion continues his journey, he begins to wonder... if priests raises dead, why anybody die?
    1. Re:Bring a lifevest for LAN parties by Grym · · Score: 4, Insightful

      Don't equate intelligence or technical adeptness with common sense. They're not the same thing. I've seen a guy who made a 1600 on his SATs pour hot coffee in his lap when asked the time.

      Besides, if the person were so smart--why would he buy a ridiculously overpriced computer to begin with?

      -Grym

  8. for the AMD enthusiast, by John_Allen_Mohammed · · Score: 2, Informative

    alienware also offers a Opteron box too, for a cool $4,964.00 - The Aurora. Firefox doesn't seem to load that up here unfortunately, had to use IE :(

    --

    Skype Me! username: john_allen_mohammed
  9. $4,200 ! by Anonymous Coward · · Score: 4, Insightful

    Most people know Alienware is quite overpriced, but $4,200! I know you're paying for the aesthetics more than anything but still, if you want that power then buy two 2GHZ boxes and save yourself $2000, I can't imagine Alienware would have many people 'in the know' purchasing their hardware.

    I think this is more of a gimmick for advertising (seen by the fact it's on /. and now about 100 other news sites) than anything else.

    1. Re:$4,200 ! by Lurks · · Score: 2
      I'm amazed by the moaning about the prices quite frankly. The firm builds high-performance good looking PCs out of the best components with a price tag to match.

      No one moans about the coast of a Ferrari. You either have the money and want the goods, or you don't. Why does every computer for sale in the world have to be $999 and made by Dell?

      I should think Alienware has plenty of people 'in the know' that purchase their hardware too. Other people 'in the know' might have different values and different budgets than you do. Crazy but true.

    2. Re:$4,200 ! by NeoSkandranon · · Score: 2, Insightful

      You can't build a ferrari yourself for half the price.

      You can build an alienware PC from parts perhaps even down to the wierd looking case (I know you can get the style they used a while back) for a fraction of the price.

      --
      If you can't see the value in jet powered ants you should turn in your nerd card. - Dunbal (464142)
  10. Re:link by Amiga+Lover · · Score: 5, Informative

    Liebermann has been selling 4.2GHz rigs with watercooling for a while now too.

    They have P4 boxes overclocked to 4.2GHz and watercooled Athlon64 "4200+" boxes as well, for the AMD equivalent

  11. Why hasn't this been seen elsewhere? by Nomihn0 · · Score: 3, Interesting

    I am curious why other systems manufacturers like Dell, Compaq, or Hewlett Packard, do not overclock their products. I would expect that, with all of the setup time they already devote to their products, they would be able to click a few more times in the BIOS as well. Not to trivialize the process, but with the consistency granted by producing the same computer repeatedly, that is all that would be required.

    These systems could then be sold at slightly elevated prices. The script-kiddie crowd would lunge at them, buying into a piece of the OC'ing action. The naive would purchase them for the in-between performance levels they would have. The rest would build their own computer and do it themselves. But, in the mean time, those companies get to gouge good customers - all while making them feel that their purchase was personalized.

    1. Re:Why hasn't this been seen elsewhere? by HawkingMattress · · Score: 2, Interesting

      OC'ing has stability issues, heat issues for generally little real gain, and you loose the warranty on your chip... Why would they do that ?

    2. Re:Why hasn't this been seen elsewhere? by Alwin+Henseler · · Score: 2, Insightful
      I am curious why other systems manufacturers like Dell, Compaq, or Hewlett Packard, do not overclock their products

      Because many of those maufacturers thrive by the "low prices, high volumes" concept.

      Overclocking enough to notice, and without losing to much stability, requires quality components, careful tweaking of hardware, BIOS and software configuration. The first thing a normal user would do, is install some stupid proggie that interferes with that careful tweaked system, and cause helpdesk headaches for the company that sold them the box. Simply put, overclocking has the opposite effect from what's needed for this low prices, high volume market. And warranty issues make things worse. That's why overclockers are generally a different crowd than average home users.

    3. Re:Why hasn't this been seen elsewhere? by CTho9305 · · Score: 3, Informative

      CPUs are speed binned by the manufacturer based on rigourous tests done in worst-case conditions (highest allowed temperature, lowest voltage).

      There are 3 things that let you overclock in normal situations:
      1. If the CPU works at 2.99GHz, but not 3.0GHz, it has to be sold as one speed grade down. This CPU would be perfectly stable up to 2.99GHz.
      2. If the environment you run in is not in the worst-case corner (you keep it cool, with good power supplied to the CPU), you'll be able to get a few extra percent.
      3. When the manufacturer tests the CPU, they know all the worst-case instruction sequences and critical paths. When an overclocker does a stability test, it's extremely likely that they're missing various speed paths, and eventually something WILL use one of those paths, and you get data corruption. Using games as tests and seeing if they crash is absolutely not thorough - if every floating point operation was coming out slightly incorrect, you probably wouldn't notice, but the CPU is in fact not operating properly. Why is it that overclockers with "perfectly stable" overclocks always seem to end up having more apps crashing / more problems with "Windows sucking"?

      If an OEM wants to sell a reliable machine, they'd have to do all the testing the CPU manufacturer does - the only thing they could do is guarantee a better max temperature/minimum voltage, but why bother? They're likely to gain at best 5% performance for significantly more effort.

  12. Why why why? by Anonymous Coward · · Score: 2, Insightful

    Would anyone please tell me why it is necessary to spend 5 grand on a PC?

    Okay okay -- especially when XBOX and many other consoles approach PC graphics? This is overkill -- the amount of money spent on this one machine could be used to build a small cluster of less powerful machines.

    It is a shame that XBOX, a $300 dollar system can get amazing games -- but if you want amazing graphics and sound on the PC you must spend 5 g's.

    1. Re:Why why why? by 0123456 · · Score: 2, Insightful

      "Okay okay -- especially when XBOX and many other consoles approach PC graphics?"

      Approach PC graphics? At 640x480 with 32MB of RAM? Huh?

  13. customization options by mrgreenfur · · Score: 4, Interesting
    it's odd to note that the 3.8ghz p4 ee with 2mb of cache is apparently $714 MORE expensive than the 4ghz p4 with 1mb of cache.

    I'm guessing that the 2mb l2 cache is faster, so why are we still following the fascination with clockspeed (other proof, like AMD, aside)?

    you know alienware has struck it rich when they include their own "ALX High Performance Network Cable".

    1. Re:customization options by timeOday · · Score: 2, Insightful
      I would not jump to the conclusion that the 3.8GHz with 2mb cache is faster than the 4GHz P4 with 1mb of cache.

      Yeah I'm aware of the "MHz myth," but look at the benchmarks please. At 3.4GHz, the "Extreme" edition bests the 3.4GHz 1MB cache version by a whopping 1.4%. Meanwhile the Non-Extreme 3.4 beats the Extreme 3.2 by over double that amount! Both are marginal differences if you ask me, but price difference is truly "extreme."

  14. erm ... by fadir · · Score: 3, Insightful

    Wouldn't it be alot cheaper and better to purchase a 2 processor system instead of a extremely high-priced overclocked 1 processor system?
    Seriously, except the "coolness" I fail to see the sense in this system.

    1. Re:erm ... by Sumocide · · Score: 3, Informative

      This is a gaming rig. How many games can take advantage of SMP?

      Right, zero.

    2. Re:erm ... by Ironsides · · Score: 2, Informative

      Depends on the application. There are many programs that don't take advantage of a second processor. Also, there are some tasks that can only be done linearly. A second processor only helps when instructions can be done in paralel. In those cases, the only option is "Speed Speed Speed" to get better performance.

      --
      Fly me to the moon Let me sing among those stars Let me see what spring is like On jupiter and mars
    3. Re:erm ... by the+unbeliever · · Score: 2, Informative

      Quake 3 has SMP support.

      Granted, that's about *it* that I'm aware of.

    4. Re:erm ... by hobbesmaster · · Score: 4, Informative

      Actually, a lot of them do. Its this thing called hyperthreading that intel introduced that caused a lot of game developers to go ahead and make their games multithread friendly so that there'd be a speed increase on northwood-Cs. I have a friend (a very rich friend) that bought a dual Xeon 3.06 ghz box for his gaming system. Looking at task manager with UT2004 up shows that at least that game has multithreading support and will use all 4 virtual processors. So will Doom3... and I imagine any game using either of those game's engines will too.

    5. Re:erm ... by Transcendent · · Score: 2, Informative

      There's a difference in using all virtual processors and using all the virtual processors.

      Right now every single process runnin in WinXp on my machine is using both "processors" on my 2.6ghz P4.

      When I play games... the same thing. BUT... that does NOT mean that the games are actually taking advantage of the hyperthreading support - it just means that Windows is sending operations to both "processors".

      The game would need to be developed specifically for use with dual cores/processors to take full advantage. Even benchmarks have shown that using hyperthreading with some programs make them perform poorly compared to normal usage, even though they are runnin on all virtual processors.

  15. Does AlienWare cover warrantee, since Intel wont? by JUSTONEMORELATTE · · Score: 5, Interesting

    By taking the CPU over Intel's rated speed, there's no warrantee from Intel. Does Alienware promise to replace 'em if they fail during a (nominal) warrantee period?

    --
    GMail invites for iPod referrals

  16. Alternatively.... by pandrijeczko · · Score: 5, Funny
    ...buy a few 2GHz boxes and an Ethernet switch for the same money, invite a few buddies over for some networked UT2004, Counter-Strike & Red Alert 2.

    I'm sure the group of people who buy overpriced Alienware products are the same group who'd pay for penis extensions.

    --
    Gentoo Linux - another day, another USE flag.
    1. Re:Alternatively.... by jea6 · · Score: 2, Funny

      Sell penis extensions. How else could you afford an Alienware?

      --

      sarchasm: The gulf between the author of sarcastic wit and the person who doesn't get it.
    2. Re:Alternatively.... by Anonymous Coward · · Score: 5, Funny

      are the same group who'd pay for penis extensions

      um...I think that would be overcocking

  17. Undervolting is the new overclocking by Brian+Stretch · · Score: 5, Interesting

    I used to overclock, but squeezing out the highest performence-per-watt is more fun these days. I read about it on silentpcreview.com and gave it a try. It turns out that Athlon 64 CPUs can usually run full speed at 1.3V (vs. 1.5V), which cuts power consumption almost in half. 1.8GHz (3000+) at 1.2V (35W max), 1.4GHz at 1V, and 1GHz at 0.85V (maybe a dozen watts) work well too. Someone with a newer CPU than I have managed 1.2GHz @ 0.875V. Use ClockGen to tweak the clock multiplier and core voltage under Windows. (Does anyone know of a Linux equivalent? 64-bit compatible?)

    I watched a bit over 3 hours of DVD video on my HP zv5000z with the CPU set to 1GHz @ 0.85V before the 12-cell battery ran out. Normal screen brightness and everything.

    Of course, this won't work all that well on Intel CPUs. Maybe Alienware will include a free naquada generator with their "4GHz" P4's.

    1. Re:Undervolting is the new overclocking by Jagasian · · Score: 2, Informative

      The CPUspeed daemon on Linux automatically scales my CPUs voltage and frequency depending on the system load, but I use a Pentium 4 based laptop. The Transmeta Crusoe has similar capabilities.

      Anyway, its completely automatic, so I don't have to do anything. However, for those that want to tweak, you can hack kernel options, or use a separate program called "Laptop Mode". Note you don't need to use laptop mode with an actual laptop. Laptop mode has great features for tweaking harddrive power save features. Just google it, its great stuff.

  18. Sweet! by MP3Chuck · · Score: 4, Funny

    I hear it gets over 30FPS on Doom 3 too!

  19. Comment removed by account_deleted · · Score: 3, Insightful

    Comment removed based on user account deletion

  20. G5 by BWJones · · Score: 5, Interesting

    Well, the surprising thing to me is that a similarly configured (but with more features) loaded 2.5 Ghz Dual G5 from Apple (with liquid cooling as well) runs about $2300 cheaper than the Alienware box.

    --
    Visit Jonesblog and say hello.
    1. Re:G5 by Jeff+DeMaagd · · Score: 2, Insightful

      Not to mention that the Dual G5's are slower than the Alienware box.

      Even if it was so, is it worth the extra $2300 to get Alienware?

      I think a single 2.5GHz G5 should almost keep up, maybe it does keep up with a 4GHz P4 because it is the slightly less IPC efficient Prescott core. With Northwoods, 3GHz P4 was about as good as G5 GHz or Athlon64 clocked at 2GHz. that is a 1.5 IPC ratio. 2.5 GHz * 1.5 the IPC gets 3.75 GHz equivalent.

      Granted, there aren't many games available for G5 systems, and Alienware is marketed for gaming, I think it shows that Alienware is overpriced even when compared to a dual 2.5GHz G5, computers from the company that gets complaints from slashdotters and others about being overpriced. And I think Alienware's cases are ugly too. Why pay a premium for ugly?

    2. Re:G5 by Jagasian · · Score: 2, Informative

      Most games see very little performance improvement from a second CPU. Since the game is the CPU heavy process, and since the other processes running behind the scene are extremely light on the CPU... even though the second CPU runs these ultra-light processes, it makes very little difference. The bottle kneck is still one of the CPUs in your system.

      So when it comes to games that run on both systems, the highest end Pentium or AMD based systems will by far out perform the highest end Mac.

      Finally, considering that this entire article resides within games.slashdot.com... and that Alienware targets gamers... it should be assumed that performance is with regards to games. In fact, considering that performance varies for every system depending on the tasks it is used for... performance is ALWAYS relative to the task. Some systems are better at server stuff, some better at games, some better at office apps, some better at graphics apps, etc.

      Computer performance is hardly a one-dimensional attribute.

  21. Re:link by mollymoo · · Score: 2, Funny
    Sorry guys... link is broken ... I went on the assumption that the problem with the link was the missing slash after ".com" ... but I guess that wasn't it! Apparently the original poster is just an idiot.

    What's that saying about people in glass houses?

    --
    Chernobyl 'not a wildlife haven' - BBC News
  22. The Links by manavendra · · Score: 4, Informative
    One would have thought this would be prominently listed on their homepage. It isn't. Digging down deeper into the website (there is no search facility, mind you), here is what I found:
    1. The news page which mentions the 4.0 GHz CPUs Now Available in Alienware Area-51 ALX Systems.
    2. The ALX configuration page - As the name suggests you can use it to configure your desired ALX
    Btw, the moment you choose to configure, the price shoots up to $5,458.00 (which includes ALL rebates)!
    --
    http://efil.blogspot.com/
    1. Re:The Links by jcostantino · · Score: 2, Insightful

      The $5458 price tag includes a $29 network cable, among other things. I believe that in itself is indicitave of the amount of profit margin that exists on this machine.

      --
      Reviews with a twist! http://www.sardonicbastard.com
    2. Re:The Links by numark · · Score: 2, Funny

      Even worse is the fact that they actually have no shame in selling an "Extreme" power cord for $59. I didn't know that power cords were so important in the performance of a computer...

      --
      Want Slashdot headlines on your site? Try SlashHead
    3. Re:The Links by crackshoe · · Score: 2, Funny

      oh, they are - have you ever tried to boot up a machine without power?

      --
      Don't worry - its just stigmata. Pass me a napkin and don't you dare tell my mother.
  23. Insignificant Performance Increase by mj2k · · Score: 2, Interesting

    OC'ing a P4 to 4 ghz isn't likely to result in any noticable difference... If you're a gamer (like me), a 2 ghz+ machine works just fine, slow-downs are generally caused by graphics card/memory issues... If you do a lot of multi-tasking you're better off spending the money on a dual processor system that has 15k rpm scsis, I assure you if you do this you will see a very noticable difference. I also noticed that alienware is using a raid 0 SATA configuration -- that's just downright stupid considering the data corruption potential.

  24. Re:How can it get any hotter by dave420 · · Score: 2, Interesting
    Water-cooling, which isn't that complicated. Anyway, they're overclocking a 3.2ghz chip to 3.8, which isn't a huge increase.

    Seriously, comparing it to heat problems in a notebook is pretty silly, as there simply isn't the same amount of space available for a cooling system. I know what you're saying, but the comparison is pretty shaky ;)

  25. When loaded with Longhorn by Dorsai65 · · Score: 2, Funny

    the effective clock speed is 550MHz.

    --
    --- Asking inconvenient questions for over 30 years...
  26. VISA commercial by erick99 · · Score: 2, Funny
    Doom 3: $49.99

    Alienware Computer to run it on: $4,200

    Losing the last vestiges of any proof of ever being in the sunlight: Priceless

    Cheers,

    Erick

    --
    http://www.busyweather.com/
  27. $4200 used to be a more common price by Linus+Sixpack · · Score: 2, Interesting

    Interesting that the price tag is now 'expensive' for a machine assembled for extreme performance. It was not very long ago that that was a upper level standard machine.

  28. Re:Gee PCs are expensive... by ch3 · · Score: 2, Insightful

    Funny, I was just thinking that...
    My G5 costed me "only" about 3000 for a dual 2Ghz, is probably better designed inside and doesn't run out-of-specs (and the case doesn't look like plastic!)

  29. Re:Fixed link by the+unbeliever · · Score: 2, Insightful

    the case, tech support, performance tweaking, etc etc.

    it's the price you pay for getting an OEM box.

  30. Re:Microsoft Tax by PhoenixFlare · · Score: 4, Insightful

    So would you buy one if you weren't forced to get it with Windows installed?

    Assuming you use Linux and nothing else, do you game a lot, since that is (usually) the primary purpose of buying an Alienware machine?

    Somehow I get the feeling you're posting just so you can get in a jab at Microsoft - if you genuinely support the views you claim to, you shouldn't need to post just to basically say "Lookit me! I'm fighting The Man!"

  31. Alienware has the best marketing department by Str8Dog · · Score: 5, Informative

    Alienware's dirty little secret is they are all marketing. My wife bought me one of their laptops last year based on their awesome marketing. After getting the run around on out of stock parts and waiting for damn near 2 months, the laptop came without SP1 installed, a virus in the windows system restore files and a faulty backlight switch.

    It took over a month to get the laptop back when I sent it in to get the backlight switch fixed.

    Their customer service is severly lacking. I would highly suggest you build it yourself instead of paying for Alienware's marketing department.

    You can read my whole sordid tale on this topic at my website along with several other peoples comments.

    --


    Str8Dog
    using System.Darkside; public
    1. Re:Alienware has the best marketing department by condition-label-red · · Score: 4, Informative

      Most of Alienware's notebooks are re-branded Sagers (which are made by Clevo). A couple of years ago I got a Sager from PowerNotebooks and a few weeks later Alienware came out with a near identical notebook (their original Area 51-M) for about $1k more. Check out this for more details.

      As always--It pays to shop around!

      --
      Lorem ipsum dolor sit amet, consectetuer adipiscing elit.
    2. Re:Alienware has the best marketing department by Lord_Dweomer · · Score: 2, Informative
      Well, there's always fluke accidents.

      I just got a new alienware, and while there were some hastles ACTUALLY BUYING IT, it works excellently. Its running amazingly, but this could just be afterglow from a new computer after living with a 1ghz 384mb RAM geforce1 64mb ddr for 5 years.

      Ok, onto the story.

      So I talk to the guy on the phone after creating a system on the website. Never order a computer just off a website, always speak to someone.

      He gave me a quote, and a promised ship date of August 6th.

      Then calls back a couple days later, explaining that the ship date will have to be later because they're having trouble getting the nvidia card they had in stock. I chose that card because it had a MUCH shorter ship date than the ATI card which was limited availability, but a little more expensive. So he says he'll switch me for the ATI card, which he apparently has in stock and now according to the webpage, has the ship date that the Nvidia chip had, and the Nvidia chip is now limited availability.

      Now, aside from not understanding HOW THE HELL THIS COULD POSSIBLY HAPPEN, he did knock about a hundred off the card.

      Then, few days later we find out it will ship later than the 6th, because they have to "test" the computer. I'm furious. The reason I need this computer BY THE 18TH of August was because I needed to transfer files to it before I came up to school with it.

      They refuse to airship it because of potential damage, and I get the guys supervisor on the line. Now, the thing with these guys is, they're all based in Florida, and the guys on the phone are all mexican. Now, I don't like stereotyping, but apparently Alienware does. All of the Mexican guys use a fake American Sounding (TM) name instead of their real Mexican Sounding (TM) name. I can only guess that the Marketing Department at Alienware thought it would make the parents feel more comfortable buying a system from them.

      I dunno. Anyways, it ships, finally, after me telling the guy that if it doesn't ship by this date, he'd better drive it up from Florida (to IL) himself to get it to me on time. So then we find out that the $150 rebate he promised, couldn't be done. So he gave us a $75 rebate and a $75 coupon from Amazon, because my father uses that heavily and it wouldn't be a problem.

      Anyways, then when the thing ships, it looks like the speakers will arrive before the computer, and the computer won't arrive on time apparently. So then I go through some HUGE hastles with UPS who are completely incompetent and don't even know where their packages are.

      Finally, the computer arrives, but its missing the $75 rebate, (the $75 amazon coupon shipped Express in its own UPS envelope and arrived a day earlier) and its also missing the keys to lock the tower (not that that would ACTUALLY stop someone who REALLY wanted to gain access to the front, as I could just snap the door off).

      Finally, they mail everything to me. But its over, and I enjoy my new box.

      --
      Buy Steampunk Clothing Online!
    3. Re:Alienware has the best marketing department by realdpk · · Score: 3, Funny

      The moral of the story: Don't send money to Florida companies.

  32. Re:Price is no object by Alwin+Henseler · · Score: 4, Insightful
    Go ahead, throw your money away.

    How much time before you can buy something similar for half the money? 3 months? 4? I can understand you're willing to pay more for the fastest available, but eehh.. to do what? Gaming? Get a quality motherboard, fast memory and one of the latest videocards. Much cheaper. Scientific calculations? Get a small blade server or mini-cluster, that'll better suit the job. Just to impress your friends? Get a nice looking case, do some modding, add some cool looking lights. Much more fun.

  33. Re:Does AlienWare cover warrantee, since Intel won by Vireo · · Score: 2, Informative

    Yes. And you can buy extended warrantees, tech support, etc., just as with any other computer.

  34. Naquada gen, eh? by boredMDer · · Score: 2, Funny
    Accessories:
    • Extra keyboard/mouse $50
    • Mousepad $10
    • ZPM $4,000,000,000.50


    Thanks you for shopping Stargate Computers. Please come again.
  35. Now USE it, game developers! by Entropius · · Score: 3, Interesting

    About the only thing that a single blindingly fast processor is good for is gaming. Now, the whole watercooling/Alienware thing strikes me as silly--instead of paying $2000 extra for an overclocked machine, just wait six months and Moore's Law will have caught up.

    But instead of debating that, it's more informative to wonder what all those bogomips would DO in today's games.

    Some people would reply: more frames per second! More varied stuff in those frames! But there's a limit to how much more graphics muscle will improve the gameplay experience in any given game (my Athlon 64 3200+/2GHz machine runs Halflife no better than my Athlon XP 1800+/1.53GHz machine), and there's also a limit to what graphics crunching can do for a game. Doom 3 may be shiny, but by all accounts you could write a game with the same gameplay as Doom 3 (but less prettiness) that would run on a P3/Geforce2.

    I'm ready to see a game that really makes use of modern computers' incredible power for gameplay/AI/physics. How about a version of Homeworld with realistic trajectory modelling of every mass-driver shot, a version of NWN with *real* intelligent AI opponents, or one of a million different ideas for games whose gameplay design, in addition to their graphics, takes into account modern computers.

    NWN did this -- sort of. But it took so long to release (which is a good thing!), and has been a while since release, that modern machines still get bored running its scripting/AI. Hopefully all this will be spiffed up in NWN2.

  36. Re:Microsoft Tax by lew3004 · · Score: 2, Funny

    I was wondering when this would turn into an anti-MS thread.....

    --
    I still can't get the screen shots of Castle Wolfenstein for the Apple IIe out of my head.
  37. Re:How can it get any hotter by dave420 · · Score: 2, Funny

    Only on /. can a perfectly on-topic post be modded off-topic. I love it.

  38. Re:Welcome to the mid 90's! by RyuuzakiTetsuya · · Score: 2, Insightful

    A $4,200 WinXP machine that's been overclocked and tuned for gaming isn't going to be used for anything serious, so obviously when it comes to serious tasks it'd get it's ass handed to it. Of course, I wouldn't want to run Doom3 on a 2 way enterprise server either...

    --
    Non impediti ratione cogitationus.
  39. Re:How can it get any hotter by freidog · · Score: 2, Interesting

    Well it ships with the PC Power and Cooling Turbo Cool 510 (which they naturally list as a 650W supply),

    and considering a nice high end Prescott system can pull on the high side of 300W under full load at stock speeds,

    I'm guessing it isn't pretty. Maybe in the neighborhood of 400W full load; probably a bit less than half of that idle.

  40. So? by billybob · · Score: 2, Insightful

    Your processor speed it not the biggest bottleneck. I say high quality RAM and a high end graphics card will get you a lot more than a 4Ghz machine. This just seems like a waste of money. Seriously it's more expensive than any of Apple's computers, and that's saying something :)

    --
    Joseph?
  41. Ok who is looking for a bitch? by Billly+Gates · · Score: 2, Funny


    Buy me this and my ass is yours for life!

    God I want it.

  42. Wow. by juuri · · Score: 2, Insightful

    You have incredibly low standards as a consumer. They basically gave you the run around multiple times, lied to you about a rebate, refused fast shipping for some bogus reason and you sat there and accepted it instead of canceling your order and giving money to a company that would treat you well.

    You deserve more when spending so much money.

    --
    --- I do not moderate.
  43. no disrespect to Alienware by SethJohnson · · Score: 2, Interesting



    the reason they give that definition of overclocking is because the PR people who made this press release...

    Just curious, but did you notice that the description of overclocking was part of the submitter's description of the story? Supposedly this isn't a press release. But looking back at the history for the submitter, keeleysam, it looks like the account is less than 2 weeks old. Perhaps created simply as a dummy by slashdot in order to post this paid-placement advertorial.

    On the topic of Alienware, I think they are selling a worthy product. There is a niche of gamers / users who want a tweaked machine, but don't have the time or technical prowess to do it themselves. Alienware is targetting that demand quite well.

  44. Alienware - Don't buy from them by paulm · · Score: 4, Informative

    Me and some of my friends each bought Alienware computers a couple of years ago. Without fail, each of us had a horrible experience with them.

    The way they assemble things is very shoddy, and they must have some sort of ESD issues at their assembly facility - we all had extremely short lifetimes on motherboards and cpus - usually measured in months.

    These weren't overclocked machines that we purchased, but they were at the time AWs highest end computers.

    To make things worse (much worse!) their support is horrible. It takes 3 transfers to be able to talk to anybody who knows anything about your situation when you are in the middle of a component replacement. Their "on-site" replacement means that they hire out whomever is cheapest in your area to replace the myriad of things which break on their boxes. As a bonus, they continually change who they outsource their support services too, so the quality varies a lot, but it certainly is consistent at the low end.

    One more thing - if you ever even mention, that you might have, at one time, considered getting a linux installation disk anywhere near your AW box, they will instantly refuse to help in anyway, no matter how obvious the hardware problem.

    When it comes to responsibility, they just want to deny, deny, deny.

    Just so you know - I don't now, and never have worked for AW or any of their competitors. I'm just a very unhappy consumer of one of their crappy products. I hate them, and I don't want to see anybody else burned.

    thx.

  45. Re:Microsoft Tax by PhoenixFlare · · Score: 2, Insightful

    Whether he likes it or not? Knowing the buggy and insecure nature of Windows, what sensible person would be happy with what you describe?

    You'd be suprised. Though i'm sure you'd never believe it, it's quite possible to get a Windows box secured and plenty stable for normal use. The XP Pro box i'm typing this on now (for example) has been up for about a few months straight, with the last reboot being because Winamp was having some odd issues. If you get all the security patches, run regular virus/adware scans, don't open strange attachments like a dumbass, and use a firewall, you'll be pretty well off.

    The vast majority simply buy what's put in front of them without question.

    Yeah, I guess the fact that like 99% of all commercial games are Windows-only couldn't possibly have something to do with that, eh?

    You seem to have been looking for a chance to spout off about how evil Windows is, but let's remember that we're considering gamers in particular here.