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20,000 Zombie PCs -- $3000

Saint Aardvark writes "From F-Secure blog comes these links to two USA Today articles on spamming. The first gives an example of how a grandmother ended up becoming a security expert after Comcast cut her connection for spamming. The second quotes spammers advertising networks of Zombie PCs for sale. The price? $3000 for 20,000 machines."

62 of 423 comments (clear)

  1. Rhetorical question: by haxor.dk · · Score: 2, Insightful

    How many % are running Microsoft Windows ?

    Zombie Macs and Zombie Linux boxes are about as common as snowcones in hell, it would seem.

    1. Re:Rhetorical question: by brilinux · · Score: 2, Insightful
      Zombie Macs and Zombie Linux boxes are about as common as snowcones in hell, it would seem.

      Yeah, but Macs and Linux boxes are also not very common anyway. It may be much easier to use Windows boxen as Zombie boxes, but percentage wise, if every Linux and Mac desktop were a zombie box, they would still be a smaller percentage. Perhaps it would be better to figure out what percentage of desktops running each individual OS were zombie boxes, this would probably still be much lower for MAC OSX and Linux. FreeBSD etc than windows.

    2. Re:Rhetorical question: by haxor.dk · · Score: 2, Insightful

      Your argument is reasonable, but alas invalid. Last Google % for Macs was, inscientific as some may label it, 3% (Linux was 1% IIRC?). Yet, I'd challenge you to find me just a handful of rooted Macs or Linux boxen. And in case you should manage to, it would still be a much lower proportion to the proportion of Macs and Linux machines comared to WinTel boxen.

    3. Re:Rhetorical question: by thedillybar · · Score: 2, Insightful
      >How many % are running Microsoft Windows ?

      How many % of all end-user machines are running Microsoft Windows?

      >Zombie Macs and Zombie Linux boxes are about as common as snowcones in hell, it would seem.

      In the world of common users, Linux boxes are about as common as snowcones in hell, too. Macs are almost as common as snowcones in Florida...not quite.

    4. Re:Rhetorical question: by haxor.dk · · Score: 2, Insightful

      ">How many % are running Microsoft Windows ?

      How many % of all end-user machines are running Microsoft Windows?"

      Significantly less than the % af rooted Win boxes.

      ">Zombie Macs and Zombie Linux boxes are about as common as snowcones in hell, it would seem.

      In the world of common users, Linux boxes are about as common as snowcones in hell, too. Macs are almost as common as snowcones in Florida...not quite."

      Nonsense.

      Last Google Zeitgeist (before it was taken offline) was 4% Macs (sorry not 3% as ai stated earlier) and 1% Linux. As such, I'd say they are a bit more prevalent than anything cold in hell.

    5. Re:Rhetorical question: by AndroidCat · · Score: 3, Insightful
      Just you wait! Once the number of Magic Box users with Linux rises above a threshold, it'll happen. You might think that Linux and Macs are more secure by default, but these are users who will open email with attachments, open the zip attachment, type in the password to open the executable in the zip attachment, run the executable. More warnings and barriers won't help.

      These people have The Will To Stupid, and cannot be stopped!

      --
      One line blog. I hear that they're called Twitters now.
    6. Re:Rhetorical question: by einhverfr · · Score: 4, Insightful

      In the world of common users, Linux boxes are about as common as snowcones in hell, too. Macs are almost as common as snowcones in Florida...not quite.

      Insightful??? No. Funny??? Yes.....

      Funny thing is that the author seems to say that Macs are close to ubiquitous (snowcones seem to be likely to be common in Florida because they are a form of hot-weather refreshment) but Linux machines are nowhere.

      Worldwide, Linux machines probably marginally beat Macs in the desktop space. Domestically, Macs are a bit ahead, for now....

      In China, OTOH, legal copies of windows are much more rare than FreeBSD desktops in the US!!!

      --

      LedgerSMB: Open source Accounting/ERP
    7. Re:Rhetorical question: by Richard_at_work · · Score: 4, Insightful

      If the spams outgoing, you dont NEED to run anything on a privileged port, and standard user access will do. So long as the rooted system accepts mail in, even on a non standard port that you can configure your master host to connect to, then it can happily spam everyone else. The mailserver doesnt need to talk FROM port 25.

  2. Whose fault? by RollingThunder · · Score: 5, Insightful

    Heather Hall can trace the start of her online banking nightmare to the day she received what she thought was a legitimate e-mail request from Bank of America asking her to click a link to a bank Web page. The 27-year-old health services worker typed in her login, password and account number. ...
    Bank of America agreed to reimburse the money stolen from Hall's account, but only after she badgered them. "They wanted me to believe it was my fault," says Hall.

    Yes, it's her fault. She did something foolish.

    1. Re:Whose fault? by Renraku · · Score: 5, Insightful

      Scams are criminal acts. Thus, the money was removed from the bank due to a criminal act. A bank that loses money to a criminal act that refuses to reimburse its customers might well lose its status as a bank. They took from her, without her permission, money from her bank account. Which is stealing, fraud, etc, etc. Maybe it was her fault it got stolen, but the money was stolen, from the bank.

      --
      Job? I don't have time to get a job! Who will sit around and bitch about being broke and unemployed then?
    2. Re:Whose fault? by AKAImBatman · · Score: 2, Insightful

      Have you seen these emails? They're damned convincing. Even the site you go to looks like the real thing, and all the links go back to the real thing. If you don't know enough to understand that you should only do business on THE EXACT DOMAIN that you've done business with, there's little you could do to realize that it's not legit.

      Things get even worse when someone registers a domain like "ebay.it" or "citlbank.com". Even many close examinations would fail to note the problem in the URL.

    3. Re:Whose fault? by iCEBaLM · · Score: 2, Insightful

      If I walk up to you on the street and say "Hey, I'm from Bank of America, I need your bank account information." and then you proceed to give it to me, then it is indeed your fault.

    4. Re:Whose fault? by stratjakt · · Score: 5, Insightful

      Maybe technically, but that's not how the law works (thankfully).

      Or do you think every time you hand a credit/debit card to a cashier at K-mart, that gives them the right to start charging things to your account?

      Hell, your account number and routing info is on a cheque. So everyone you write a cheque to gets unlimited access to your chequing account?

      Thinking bigger, all I need is your SSN (easily obtained) to steal your identity and take out a few hundred thou in mortages.

      And it's all your fault! You gave it to me when you came to work for me! Hahahaha.

      If BoA allows any unauthorized person to remove money from my account, it is their fault.

      It doesn't matter how they came across my PIN or account number.

      --
      I don't need no instructions to know how to rock!!!!
    5. Re:Whose fault? by bfields · · Score: 4, Insightful
      If I walk up to you on the street and say "Hey, I'm from Bank of America, I need your bank account information." and then you proceed to give it to me, then it is indeed your fault.

      The closer analogy would be you walking up to me, saying "Hey, the Bank of America is over there", and giving me directions to an address where you have, overnight, erected an identical replica of a bank of america branch. (OK, perhaps the font on the logo is just slightly wrong if I think to look really closely.)

      In retrospect, I shouldn't have trusted directions from a random stranger, but by the time I'm standing there with the bank branch in front of me and the original referral already forgotten, it may not really cross my mind to doubt its legitimacy.

      The real idiocy here is all the banks setting up "secure" websites where you authenticate by sending them one secret (or maybe one of a few secrets), with the result that all it takes is for that secret to be compromised once, and your identity is compromised forever.

      Perhaps this will finally them that they need something better. (Surely some kind of USB dongle/smartcard-like thingy would be cheap enough now?)

      --Bruce Fields

    6. Re:Whose fault? by schon · · Score: 2, Insightful

      The closer analogy would be you walking up to me, saying "Hey, the Bank of America is over there", and giving me directions to an address where you have, overnight, erected an identical replica of a bank of america branch. (OK, perhaps the font on the logo is just slightly wrong if I think to look really closely.)

      And even closer analogy than that would be you saying "I work for the Bank of America - you must go to that new office over there and enter your banking information, because otherwise we'll shut your account down."

    7. Re:Whose fault? by LoudMusic · · Score: 2, Insightful

      Scams are criminal acts. Thus, the money was removed from the bank due to a criminal act. A bank that loses money to a criminal act that refuses to reimburse its customers might well lose its status as a bank. They took from her, without her permission, money from her bank account. Which is stealing, fraud, etc, etc. Maybe it was her fault it got stolen, but the money was stolen, from the bank.

      Though I do agree that this is the law and that you are correct, I disagree with the law. Fraud and scams have been going on long enough that I believe anyone who is the victim of a scam or fraudulent act is the person at fault and should be held responsible for their actions. How difficult would it have been for her to call her bank and ask if they were sending such emails? And how many times has the general public been told by any system administrative group "We will never ask for your usename and password." ? She screwed up and it cost her bank a lot of money. If I were her bank, any rates on loans just went up, and interest on savings accounts just hit the floor.

      In this case, the woman essentially is no longer the victim - the bank is. So scams and fraud will not stop because the idiot consumers (this woman as an example) have no reason to stop falling for the scam. They are the weakest link! They must be punished!

      (:

      --
      No sig for you. YOU GET NO SIG!
    8. Re:Whose fault? by Anonymous Coward · · Score: 2, Insightful

      > If BoA allows any unauthorized person to remove money from my account, it is their fault.
      > It doesn't matter how they came across my PIN or account number.

      Problem is, a person with the account number and PIN *is* an authorized person; that's the whole point of PINs in the first place. That's why you don't give them out to ANYONE who asks, and that's why yes, it was it was the person's fault for giving out info that should NEVER be given out.

    9. Re:Whose fault? by Anonymous Coward · · Score: 1, Insightful

      My initial impression was that yes, she did indeed do something foolish and it's her fault.

      But then I thought, how do the criminals manage to withdraw the money? The online site for the bank I use will tell you the account number and balances. It will let you transfer money between related accounts (savings to checking and such), and pay bills. If someone broke in, the only way for them to get money out of it would be through the bill payment feature.

      A lot of bank transactions are suprisingly opaque. For example, what exactly is an Electronic Funds Transfer (EFT)? Who authorizes it? Can I prevent them from happening? Cingular, for example, has shifted to using EFT to debit your account even if you wrote them a check. If they make a mistake, how do you get your money back since you never get a cancelled check returned? If you have direct deposit for your paycheck, can your employer withdraw money from your account if they think they made a mistake? If so, why?

      I've never had a problem with these features, but I don't think anybody in the general public really understands it - we all still think "money only gets withdrawn when I write a check, or go to the ATM". Banks have made the system sufficiently confusing that most people don't really know what ways money can be moved into or out of their accounts.

  3. Security Expert? by rvw14 · · Score: 5, Insightful

    Zombie victim Carty took matters into her own hands: She did research on how to clean up and protect her PC and diligently updates programs that scan her computer for various types of malicious code. Her PC now runs clean. "I had no clue at Christmas that I would become a security expert," she says.

    It is quite sad that a person who just updates their computer and runs a virus scanner is now considered a "security expert."

    1. Re:Security Expert? by nothings · · Score: 2, Insightful

      It's called "hyperbole". Look it up.

  4. Re:Break down percentages. by coene · · Score: 2, Insightful

    My bet is 100% Windows. It doesn't make sense to devote time for development to target anything else.

  5. 100% Windows. by pavon · · Score: 2, Insightful

    Why would a spammer want to deal with the increased complexity and labor involved in infecting and managing a heterogeneous zombie herd when it would increase its size by less than 10%? It's a waste of time and money.

  6. Re:No wonder... by jazman_777 · · Score: 4, Insightful
    So that's all it takes to be a security expert these days?

    A one-eyed man in the land of the blind is King.

    --
    Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.
  7. Pay the $3k and clean house by jamezilla · · Score: 5, Insightful
    This sounds like a good deal for the authorities. For 3 grand you get:
    1. a list of machines that need to be cleaned up
    2. a bank account or other information that can be used to track down the spammers/crackers
    I guarantee $3k is cheaper than what it would actually cost tax payers if the authorities did their job with normal investigative work.
    1. Re:Pay the $3k and clean house by Anonymous Coward · · Score: 5, Insightful

      In an economics class I took, we were presented with a case where a bunch of missionaries got together for a project where they would collect alot of money, then go to a third world nation and buy some underage prostitutes, then bring them to the states to give them help, treatment, and a caring foster home to be raised up in.

      It all sounds good on paper until you look at the fact that the people that kidnapped the kids got paid, so they have incentive to repeat the process. The argument was that the better (albeit longer and harder) fight was to make child prostitution not profitable or try to arrest or contain the kidnappers somehow.

      Somehow I think the the spammers would figure out a way to get their money, cover their tracks, and sneak away. I don't think they really care what happens to the 20k zombies. They got their money, weather the zombieNet was used to clean house or actually send spam.

  8. Re:No wonder... by hunterx11 · · Score: 2, Insightful

    The sad part is that she is a security expert compared to most people. If the majority of people didn't know that cars used internal combustion engines, you'd practically be a car wizard if you knew things like that the car has a transmission and different gears.

    --
    English is easier said than done.
  9. The true value of Windows... by dtjohnson · · Score: 2, Insightful

    Let's see...$3000 for 20,000 windows boxen works out to 15 cents per machine. Yeah boy, that's about what one is worth.

  10. Re:Article attaches no blame to Microsoft by NatasRevol · · Score: 4, Insightful

    Money? Lots and lots of money?

    --
    There are two types of people in the world: Those who crave closure
  11. ISPs could do *so* much here. by Samurai+Cat! · · Score: 4, Insightful

    Just start monitoring for bursts of spam from their clients, and simply *pick up the phone* and *call them.* "Sir, we've detected mass spam coming from your connection. Please clean up your computer. You have one week."

    --

    "People" using "unnecessary" quotes should be "shot".
    1. Re:ISPs could do *so* much here. by Photo_Nut · · Score: 2, Insightful

      What about blocking the customer from the internet, and redirecting all HTTP traffic into an informational web page, reading something like:

      "ISP has detected that your computer has been sending out suspicious network traffic. In order to protect you from the worms, trojans, and viruses, and other dangers which may have infected your computer, please download and run (link to ISP provided virus scanner). If the program detects that you don't have a known problem, it will reactivate your internet connection automatically. Thank you for choosing ISP. We hope this service of protecting our customers is valuable to you, and appreciate your feedback (web form)."

      It seems to me that internet service providers should give their customers service to handle the problems that they will get from being connected to the internet. If connecting to the net causes your computer to be probed and attacked, then ISPs should attempt to isolate these attacks and protect against them. Why leave the only security up to the (often ignorant) customer?

      By submitting this comment, I am giving up my ability to moderate this discussion.

  12. Re:Article attaches no blame to Microsoft by PhoenixFlare · · Score: 4, Insightful

    And one wonders why users do not recieve some of they blame they rightly deserve, either.

    First lady in the story - obviously had zero protection beforehand, and it took a major problem w/her connection being disconnected before she got some. If nothing else, at least it sounds like she has the concept of basic security down a little better now.

    Second lady mentioned - a single call to her bank for verification would have likely saved her any trouble. I have gotten several "phishing" mails myself, and they are incredibly easy to recognize - often from a bank I have no accounts with or that never sends mail otherwise, they contain grammatical/spelling errors that would never appear in a real mail, and ask for information that the real bank would have absolutely no reason to need verified.

    Third lady mentioned - more Microsoft's fault than the others, due to the security holes. Still, it sounds like she either didn't patch things, opened a nasty attachment, or otherwise brought the software on through her own action. Hard to tell since they don't mention anything by name.

    So yes, Microsoft is evil. But don't fool yourself into thinking that users aren't contributing their share of problems either.

  13. So where are the cops? by Jaywalk · · Score: 4, Insightful
    Breaking into someone else's computer without permission is illegal. A zombie network of 20,000 PCs means that someone has compromised 20,000 computers and, apparently, advertising that fact for personal gain. How hard would it be for a cop to shell out the $2000, then arrest spammer? Of course anyone who has read Sterling's The Hacker Crackdown realizes just how clueless law enforcement can be with technical issues, but this one looks like a no brainer:
    • The perpetrator (a spammer) is almost universally hated.
    • Spammers do real damage.
    • They are doing this damage for a pure profit motive.
    • They are operating out in the open, making for an easy arrest.
    So why are these bozos still in business?
    --
    ===== Murphy's Law is recursive. =====
  14. Re:Switch ad in the making? by stratjakt · · Score: 2, Insightful

    She did research on how to clean up and protect her PC

    Wanna bet some cash money that "research" meant asking the guy at Best Buy who sold her a copy of Norton for Enterprises and a few sets of Monster Cables?

    --
    I don't need no instructions to know how to rock!!!!
  15. Re:Hard to believe this stuff is going on... by Onimaru · · Score: 3, Insightful

    Yeah, it's nasty all right.

    Wanna be more disgusted, though? Say we did get a good handle on one of them. Well, then the federal prosecutor has a hell of a job on his hands. All he has to do is make 12 people understand how spam works, how they found the guy, why their "searches" were legal, what he was doing, and why it's a crime. Which, if it were possible to make people understand, would have prevented the crime in the first place.

    And, if he's really unlucky, the defendant waives jury trial and he instead has to convince one very conservative 70 year old man of all these things.

    --
    adam b.
  16. what is this supposed to mean? by bbdd · · Score: 2, Insightful

    ""Consumers should demand what they do of other utilities," says Kip McClanahan, CEO of security firm Tipping Point. "When I pay my water bill, I expect my water to be drinkable out of the tap. Today, when you pay your Internet bill, the data you get is not consumable.""

    how is it my ISP's fault if i am too stupid to secure my own system? it is quotes like this that pass the buck from the end-user/consumer. hey, if you want to drive a car, you need a license. want an internet connection over 56k? make people pass some sort of security review or test.

    (yes, save your breath, i know ISPs can do things to reduce the problems, but it's not their fault in the end that these machines are messed up.)

  17. Security Expert? by tommasz · · Score: 2, Insightful

    I'm sorry, but calling that woman a Security Expert is wrong. She discovered the hard way that not being aware of security was a mistake but all that makes her is a security-aware user. Of course, that implies most computer owners aren't.

  18. I wonder how the transaction is actually made by OpenSourced · · Score: 2, Insightful

    I mean, it's like "I transfer you 3 grand and then you mail me a password to a controller server", or something like that ? I guess you have to be mighty sure of the delivery of the goods to enter in such deals.

    --
    Rome taught me patience and assiduous application to detail. Virtues which temper the boldness of great, general views.
  19. Re:End Users are Stupid by gorbachev · · Score: 4, Insightful

    How many who drive cars know how to fix it? I certainly don't, nor do I have any desire to learn to fix my car.

    It's not the end users' fault the majority of home computers are by default magnets for virii, trojans, worms and spyware.

    Certain OS manufacturer is at fault here, as well as the Dells and Gateways of the world, who insist on selling zombie networks when solutions to prevent them from occurring have been in place for quite a while.

    --
    In Soviet Russia, I ruled you
  20. Re:Whose fault? her fault by Anonymous Coward · · Score: 1, Insightful

    yeah, she did do something foolish... I don't care how realistic the email or web page looked. If people are going to use the Internet for banking and business they should learn about the threats that are out there.

    I resent deeply our overlords at the banks reimbursing this woman or anyone, in fact since we all end up paying for this craziness with higher banking fees.

    We really end up paying twice as well - first for the money that was obtained by the criminal and again by the bank's giving more money to the victims.

    It's as bad or worse than the early to mid eighties where banks would just pay hackers hundreds of thousands of dollars or more when they were successfully hacked to avoid the unwanted publicity.

  21. Silly Rhetorical question: by TiggertheMad · · Score: 3, Insightful

    That is a leading question that seems typical of a smug linux zealot. A better question would be, 'What is the ratio of zombied linux boxes in proportion to it's total installed user base.' Since most people use Windows, it follows that most of the zombie boxes should be windows boxes.

    Even that isn't totally informing, as how many of those people who run Windows would be less vunerable if they ran linux? Most of the problem isn't the OS, but the lack of understanding on how a computer works. If you aren't a skilled admin, you are going to get haxxored regardless of the OS.

    I think Linux is a superior idea and platform, but win the argument with sound logic, not snyde comments.

    --

    HA! I just wasted some of your bandwidth with a frivolous sig!
  22. It's a crime but so are lots of things by PCM2 · · Score: 2, Insightful
    Scams are criminal acts. Thus, the money was removed from the bank due to a criminal act. A bank that loses money to a criminal act that refuses to reimburse its customers might well lose its status as a bank.
    And robbing me at gunpoint while I take money out of an ATM is a criminal act also. Should I expect Bank of America to reimburse my lost funds? I might have a case against them if I can prove that they didn't erect adequate security measures around their ATM. But nobody ever told me I was guaranteed not to get robbed at an ATM. I'm expected to take a reasonable amount of caution about my person and be aware of my surroundings. If this particular ATM was pretty much identical to every other ATM on the network where people didn't get robbed last week, then so far as I know, it's up to me to recover the lost funds from the criminal who robbed me, not the bank that otherwise facilitated a perfectly legitimate transaction.

    Even closer to the mark, if I use my ATM card to pay for a product and that product later turns out to not work as advertised, that's a crime (at least in the state of California, where I live). We have "lemon laws" that say that products we buy should perform as advertised. I deserve my money back. But even though the company that sold me the product deducted the money directly from my account, it defrauded me -- not the bank. Why should the bank be held liable? Because I failed to investigate the seller and/or the product beforehand? Because I failed to file a civil suit against the party that defrauded me?

    "Give people an inch and they'll take a mile" is the phrase that comes to mind here. Bank of America did the right thing by ol' grandma in this case. They didn't have to, so let's applaud them for it.

    --
    Breakfast served all day!
  23. Re:Odd. by ChangeOnInstall · · Score: 2, Insightful

    Maybe I've been lucky, but I've ran a Windows XP system for about a year now (and a Windows 98SE system for about 2 years prior under the same conditions), doing the occasional patches from Windows Update, without a virus scanner or firewall. If I do something stupid that makes me suspect that I've contracted something, I'll drop over to http://housecall.antivirus.com/ and do a quick scan. This generally only happens when I'm trying to find a crack for something on a P2P network and the bastards have embedded a keystroke logger or some other little nasty in a trojan crack package.

    I don't think you're lucky, but rather that you are unaware of the real state of your computer. Not all viruses/worms/cracks make themselves known to the end user, even a savvy user who is checking the process listing. It's very easy to hide processes from the user, regardless of their system-administrative credentials on a Windows system. Malware is designed by folks who know the ins-and-outs of a Windows box far better than you or I, with the goal that it might be able to fool the author himself.

    I highly recommend adding a firewall to your situation at the bare minimum.

    I do not personally use Antivirus software on my Windows boxen, but only because I use them only for software testing, and do not install any software other than that produced by either myself, the Fortune 500, or well-known open source developers. I also do not use Outlook or MSIE on these boxes, with the exception that MSIE is used in the software testing.

    If you're running cracks and warez though, you're putting yourself in a very compromising position even with antivirus software. Running without it is foolish if you value your data, privacy, or have any regard for what your computer does while you're away.

    --
    What has *science* done?!? -- Dr. Weird (ATHF)
  24. Re:Whose fault? HERS!!! by fmaxwell · · Score: 3, Insightful

    A bank that loses money to a criminal act that refuses to reimburse its customers might well lose its status as a bank.

    It didn't "lose" her money. It followed the proper security procedures involving the use of a login name, password, and bank account number.

    They took from her, without her permission, money from her bank account.

    That's the key: "They took from her." They didn't steal from the bank. There wasn't negligence on the part of the bank. The bank didn't leak her account number, login name, or password. She did. She fell for a scam through no apparent fault of the bank. And now we all pay for it in the form of higher fees, lower savings account interest, etc.

    Suppose she was duped into giving her house key to some burglar posing as someone from a carpet cleaning service. Should the mortgage company have to pay when the burglar steals her stuff? Should the home builder? Should the maker of her door lock? Of course not. So why do we treat physical keys so differently than virtual keys (login credentials)? You'd never suggest that anyone but the homeowner was responsible for the loss if they gave their house key to some con artist. So why is the bank responsible when the customer gives away the "keys" to their bank account?

  25. Re:So, for 3 Grand... by MightyPez · · Score: 5, Insightful

    And I had no clue that in a time when a majority of middle aged and elderly people using PC's with just enough knowledge to turn them on, an elitist asshole could belittle someone who took time out of their life to learn nuances of security on the internet.

  26. Re:So, for 3 Grand... by Anonymous Coward · · Score: 1, Insightful

    it's not that she took the time to learn a little bit, it's that she called herself an "expert," which she certainly is not

  27. Re:So, for 3 Grand... by Chazmati · · Score: 4, Insightful

    She's probably an expert within her peer group. It's all relative, isn't it? :)

  28. Re:Whose fault? HERS!!! by rgmoore · · Score: 3, Insightful
    It followed the proper security procedures involving the use of a login name, password, and bank account number.

    No. It didn't follow the proper security procedures. It followed its choice of security procedures. The success of this kind of phishing scam is evidence that those security procedures are not proper; they're inadequate because they're so easily defeated with a bit of social engineering. The bank needs to design a better security system- one that uses a time-dependent smart card, for instance- so that phishing doesn't work.

    --

    There's no point in questioning authority if you aren't going to listen to the answers.

  29. I hereby crown this woman "Queen of the Idiots" by phillymjs · · Score: 2, Insightful

    From the article:
    ----------
    Heather Hall can trace the start of her online banking nightmare to the day she received what she thought was a legitimate e-mail request from Bank of America asking her to click a link to a bank Web page. The 27-year-old health services worker typed in her login, password and account number.

    [deletia]

    Bank of America agreed to reimburse the money stolen from Hall's account, but only after she badgered them. "They wanted me to believe it was my fault," says Hall.
    ----------

    Gee, I hate to break it to you, sweetheart, but it WAS your fault. YOU were the gullible one who clicked on the wrong link and gave thieves your username, password and account number!

    As long as her attitude is prevalent among the majority, the problem of malware will never go away. Not only are these people completely oblivious to the dangers waiting to snare people using Windows PCs, even when something bad befalls them they just flat out refuse to believe it was their fault.

    ~Philly

    1. Re:I hereby crown this woman "Queen of the Idiots" by coolsoldier · · Score: 3, Insightful

      "Gee, I hate to break it to you, sweetheart, but it WAS your fault. YOU were the gullible one who clicked on the wrong link and gave thieves your username, password and account number!"

      WHAT THE HELL???

      It was NOT the woman's fault!

      The fault rest solely with the theif. If somebody steals money from my bank account, it doesn't matter if they got it at gunpoint or with a fraudulent email, it is not my fault, it is not the bank's fault, it is the theif's fault.

      But of course it's so much easier to blame the unsuspecting user. That's the way to get the problem solved -- get rid of the victims!

      I hereby advocate the death penalty for assault victims.

      (End of Rant)

  30. Contact your AGs by mabu · · Score: 2, Insightful

    If you all want this stuff stopped, contact your local Attorney General and demand they start prosecuting these cases. The Feds can't do anything if the AGs won't prosecute. Call your AG and tell him you'll make sure he isn't re-elected if he doesn't start prosecuting people for computer tampering.

  31. Disagree with the "utility" analogy. by mwillems · · Score: 4, Insightful
    "Consumers should demand what they do of other utilities," says Kip McClanahan, CEO of security firm Tipping Point. "When I pay my water bill, I expect my water to be drinkable out of the tap. Today, when you pay your Internet bill, the data you get is not consumable."

    Seems to me this is off the mark, and it typifies what is wrong with our telecom-oriented providers, as they too believe this all too often.

    The provider provides a connection. He does not provide content. ISDN was a gigantic failure because telco's thought they had to provide content, rather than just a reliable connection.

    If I want content, I will buy an AOL subscription. Otherwise, what I expect is not clean water but a reliable liquid movement mechanism. You don't call it a pipe for nothing. The liquid that comes out will be determined by me, not by the provider of pipes!

    MW

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    BDOS ERR ON A:>
  32. Re:End Users are Stupid by ThePiMan2003 · · Score: 3, Insightful

    However it is your responsibility to make sure your car does not fall apart on the road, so you hire people to take care of it. Same thing should be done with home pc's.

  33. Re:Buy Grandma a Macintosh, already! by Anonymous Coward · · Score: 1, Insightful

    Or parents either...

    Got mom an iMac last christmas, and the number of phone calls starting with. "Hey, I have a computer problem... drop from weekly to one ever 3 or 4 months."

  34. Re:So, for 3 Grand... by niteice · · Score: 2, Insightful

    Judging from the amount of people that don't install antivirus and don't turn on auto windows updates, she does indeed seem like a security expert.

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    ROMANES EUNT DOMUS
  35. Re:So, for 3 Grand... by TykeClone · · Score: 3, Insightful

    Would that be for one spam run or for "ownership" as long as they're available? If it's just for one run, that's pretty good money as you can sell the product over and over again.

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    A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
  36. MOD PARENT UP by Darkman,+Walkin+Dude · · Score: 4, Insightful

    Oh if I had mod points, my friend, you would be more karma-ful than you are right now. I couldn't agree more. At least she did something about it, instead of sitting ignoring it, hoping it gets better, unlike the other 20,000 plus people mentioned.

  37. Re:So, for 3 Grand... by abirdman · · Score: 5, Insightful
    But don't you see? It doesn't require a "security expert" to keep a Windows machine clean and virus-free. All it requires is a little software and a clue. People don't purposely install software that will turn their computers into zombies. They do it because they don't understand that opening an email with that "free screensaver" or "hot picture" will infect their machine (and they're right, it shouldn't be that way!). They don't realize that random popups offering Viagra aren't built into the OS and normal, and that they're different from the random popups that Microsoft Update sends. I know and have observed several people (not stupid!) who just routinely close any popup window, don't read any of them, and assume everything is normal.

    If grandma figures that all out, and especially if she tells all her friends, then I have no problem with her calling herself an expert. Don't worry, no prospective employer is going to hire her over someone who knows something, unless maybe she's hired to train end-users in the humdrum tasks of everyday workstation security. Imagine, if you will, a Beowulf Cluster of "grannies-who-get-it" showing everyone they know the nuts and bolts of how not to infect their computers! How to manage Microsoft update, how to d/l, install and run SpyBot S&D, a virus scanner, a spam filter program like POPFile, and maybe even a more secure browser (read, one that doesn't automatically install and run whatever random piece of code it finds on the net). They would do more for overall Internet security than a batallion of security experts preaching arcane router strategies to tired and jaded Network Admins. There would still be occasional viruses, worms, and exploits, but those could be left to the experts. I see no reason to be cynical about this.

    /END OF RANT

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    Everything I've ever learned the hard way was based on a statistically invalid sample.
  38. I think you underestimate the average jury pool. by geekwench · · Score: 2, Insightful
    Having sat on a jury, I'm pretty certain that you're underestimating the intelligence of the potential juror.

    Anyone who has an e-mail address gets spam. It's an ugly fact of life in the modern age. Figure that, out of a pool of - say - 100 potentials, at least 10 of them have kids. Spammers are notorious about not checking the ages of the people who own the addresses that they spam - and they work very hard on ways to get around filters.
    Leaving the parents aside for the moment, everyone in the hypothetical jury pool gets flooded with this crap, because everyone with an e-mail account does. Period. Plus, I've observed that the less tech-savvy a person is, the angrier they get about spam, because they don't know how to stem the tide. Now, imagine a spammer going up against even 12 of the most sane, rational, mentally well-balanced of his vict^H^H^H^Hpeers. True, a lot of people don't quite understand the tech stuff; but break it down into dollars and sense ("misspelling" intended), and you'll see lightbulbs going off overhead all through the jury box.

    And that goes triple for the conservative old man. A guilty plea would be much safer, all around.

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    Doing my level best to piss off the religious right wing...
  39. Did you miss where I said by Sycraft-fu · · Score: 2, Insightful

    "in labs we don't manage"? The ones we do manage, Solaris, Linux, Windows, etc don't get hacked. We have a firewall, and then firewalls on the systems themselves, auto updating, etc. However, we do not manage all the labs, and those we don't get hacked frequently (Windows and Linux).

  40. Re:Article attaches no blame to Microsoft by Anonymous Coward · · Score: 2, Insightful

    I have gotten several "phishing" mails myself, and they are incredibly easy to recognize - often from a bank I have no accounts with or that never sends mail otherwise, they contain grammatical/spelling errors that would never appear in a real mail, and ask for information that the real bank would have absolutely no reason to need verified.

    You should see some of the semi-literate shite that comes from my bank. And not on emails asking me to verify my account details either.

    The first few batches of truly illiterate youngsters have made it into the media, and now serve to corrupt the next generation by example. We're all doomed. Before long, we'll have the reverse of what you've pointed out - anyone who can string a sentence together will be regarded as either (i) a dumb criminal who "cant' rite propper" or (ii) a smart criminal who's put far too much effort into his writing to be from a real bank.

  41. Obvious troll by Anonymous Coward · · Score: 1, Insightful

    ...and the mods call this troll attempt insightful...

    MODS NEED TO STOP FEEDING THE DAMNED TROLLS, it's a fooking joke to the IT groups in the Midwest. Instead of providing help, true insite into securing a MS OS. slashdot mods will bait and encourage the MS Bashing, why??? Is there one MATURE reason to do this????

  42. Re:Whose fault? HERS!!! by Gleef · · Score: 2, Insightful

    That's the key: "They took from her." They didn't steal from the bank. There wasn't negligence on the part of the bank. The bank didn't leak her account number, login name, or password. She did. She fell for a scam through no apparent fault of the bank. And now we all pay for it in the form of higher fees, lower savings account interest, etc.

    Banks are legally responsible for securing the funds in your account, and for only giving those funds to authorized people. To do this, banks have a wide number of security choices available to them.

    Banks have deliberately chosen a pretty flimsy set of security procedures, even though they are held financially liable. This is because the amount they lose due to fraud with existing systems (more often, due to insurance premiums to make someone else pay for fraud) is less than it would cost them to beef up security more (both in direct cost, and in lost customers who want an "easy" bank).

    When a particular kind of fraud increases, the banks try to pick the cheapest and easiest way to curtail that specific kind of fraud. And then they stop, because they have no financial incentive to secure things any more than they already are.

    Suppose she was duped into giving her house key to some burglar posing as someone from a carpet cleaning service. Should the mortgage company have to pay when the burglar steals her stuff? Should the home builder? Should the maker of her door lock?

    No, because none of these people have contracted to secure her home. The closest is the maker of her door lock, and all they are contracted to do is make a door lock that can be used to assist in securing her home.

    When you put money in a bank, you have a contract for them to secure your money, that's the difference.

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    Open mind, insert foot.