Slashdot Mirror
Valve Cracks Down on 20,000 Users
An anonymous reader writes "Valve have disabled 20,000 steam user accounts belonging to users who have been caught using a pirated version of the game, or have attempted to use a cdkey to bypass the securom protection found on the retail version of the game. The Steam Forums have been swamped with people now claiming they are unable to play, many claiming they have had their accounts disabled for no reason. A Valve spokesman says, 'The number of people who actually had bought HL2 and used the CD key cheat was VERY small. VERY small. Most people just tried to rip off the game and not bother buying it.'" People are discovering that when you buy any product that is subject to "activation", you haven't really bought anything.
You have purchased something. A license to play the game on the terms and conditions that are told to you by the company.
If you violate the terms and conditions, the company can suspend or revoke your license to play the game.
They do not owe a refund to you if you decided to violate the agreement.
Not a Twitter sockpuppet... but I wish I was.
Is there a way to disable the "feature" that forces me to load the CD every time I want to play the game? And will doing so get me banned? Why can't steam disable this annoying problem after we activate our game and prove to them that we bought it? At least there is a hack for Doom 3 and other newer games that disable the CD check without getting you banned from the network.
For some reason I thought that said 'scrotum protection'. I always did say anti-piracy measures were a load of bollocks.
I know that a lot of people will have huge problems with this.
I still don't see why though- most people knew about Steam going in (everyone who tried to use the crack knew about Steam).
Someday, circumventing copy protection won't be seen as a white-hat activity. But it will be seen as people trying to cheat others out of compensation for their work.
No reason to lie.
I can understand someone who bought a real copy of the game using a no-cd crack so they don't have to have the CD in all the time (I do this for most of my games - I HATE having to swap CDs all the time), but using a cracked CD key? There really doesn't seem to be an excuse for this.
My Linux Command of the Day site : LCOD
...that they have no clue how many legit customers were affected.
Just don't post crappy editorial comments like this:
/. in a long time; so Valve decided that to attempt to crack down on piracy (and it's not as if we haven't seen lots of leaked games) they would force "activation" of the product, even for single player use. Boo hoo, and now some people got caught trying to stiff Valve. Cry me a river. Valve is a for-profit business selling a piece of closed-source software.
> People are discovering that when you buy any
> product that is subject to "activation", you
> haven't really bought anything.
OK? That's the stupidest thing I've read on
In other news, michael buys car and is shocked to discover must buy gas for it continue working.
John.
So, you try to pirate Half-Life 2, and they lock you out from playing it... That's all well and good. But if you've got other products you've legitimately purchased through Steam you can no longer access those either because you tried to pirate Half-Life 2? That sounds like a great reason to never use Steam. If you ever do something they disapprove of with one of Valve's products you could lose access to hundreds of dollars of software that is completely unrelated.
Why aren't they just blocking those users from Half-Life 2 instead of revoking (shall we say "stealing" since they like to mis-use the word too) ligitemately purchased licenses for other products too?
"A Valve spokesman says, 'The number of people who actually had bought HL2 and used the CD key cheat was VERY small."
So how draconian are they being? Is that "VERY small" number of users being excluded from the blacklist? Or did they trigger some End Game transgression of the EULA by even trying the CD key cheat?
If the latter, that would SERIOUSLY suck.
Why is this such a big deal?
Go on usenet, find the appropriate cracks. Enjoy. The end.
See how easy that was?
We have secretly replaced these Slashdot mods' sense of humor with a rusty nail. Let's see if they notice!!
I bought Half Life through steam and was pleasantly surprised by how smoothly it went. I was expecting a nightmarish problem judging by Valve's earlier problems with network security.
However, regarding activation. Maybe if so many people in the "community" weren't so busy pirating the games Valve wouldn't need to go through these hoops.
What I'm more concerned about overall is, what happens when people have their steam accounts stolen? How is Valve going to deal with that. I could probably use Visa to get my $59 back, but what a tremendous pain in the ass.
Oderint dum metuant
I bought HL2 the day it came out. The steam servers were so swamped that it took me over 2 hours to get the damn thing activated. Frankly, I do find the idea of being treated like a potential criminal every time I launch the game offensive. It's like having a store run a criminal record check every time you wander in to buy something. I'm not going to argue about the license - Valve certainly does have a right to protect their interests, but I'll certainly think twice once I see any product using Steam as a prerequisite to using it. They can do what they like, and me and my money just won't get involved. (btw - the post above about still needing the damn CD is right - what the hell for? If anything good could have come out of Steam it would have been able to stop having to swap CD's back and forth).
So, what happens in 5 or 10 years when you want to play the game and can't install it on a new machine because Steam is gone or has been replaced? I understand their attempt to thwart piracy, but perhaps they should try a different approach. Perhaps innocent until proven guilty?
Wooden armaments to battle your imaginary foes!
What happens if I buy the game on ebay that somebody already played. Will steam not allow me since it's already registered to the previous user? More importantly what happens when VU shuts down valve and steam B/C profit margins aren't high enough or some other BS reason, and there are no servers to validate my copy? I don't want to buy a game that might not work in a few years.
A guy walks into a doctor's office and pokes himself in the chest. "Doc, it hurts when I do this." He pokes himself in the shoulder, and says, "And when I do this." He pokes himself in the thigh. "And when I do this."
The doctor says, "You must be Polish, right?"
"How'd you know?"
"Your finger is broken."
("Those damn software companies. How dare they use product activation to help curb piracy? Well just for that, I'm going to pirate their stuff until they stop!" Yeah. I'm sure that's likely to convince them.)
You can't just dictate whatever terms you want to people. They'd like ot pretend you have a contract with them. No, sorry, it's not. A contract requires an exchange of things (goods, money, whatever) and requires both parties to agree and sign. Saying "You agree by opening the box" isn't valid. Also contracts must be open to negoation. If you are leasing an apartment and disagree with a clause in the lease, you can strike it out, inital the change, and send it back to the management company. They are not required to accept these changes, but they have to negotiate it.
EULAs try and do many things that are just unenforaceble. Basically they want the best of both worlds. They want it to be a physical good when it suits them, but a licensed product when it suits them. Doesn't work that way. When you sell a product on the shelf, with no contract signing, you are selling a good. Things like the doctrine of first sale apply, even if you write an EULA that says they don't.
This is different from something like an MMORPG. Here there are two parts: the good and the service. The game they sell you is a good, and you are welcome to keep it, even if you never use it online. Their servers, however, are a service, you pay for the right to use them. Being a service, they can put restrictions on that without a contract, since if you don't like it, you are free not to use the service.
Think if the logic Valve applied here was applied to a physical good, like a dishwasher. You go and pay for it up front, no contract, and take it home. Then, one day, it stops working so you call for warentee service. They say "Oh no, it's not broken, we just deactivated it. See you violated your license for using it, so we are turning it off. You'll need to go buy another one if you want to use it."
That's how stupid this shit with the software is. It's not a service, it's a good. You are purchasing it with the expecation that oyu are able to use it as such. You can use it in any way you like, reverse engineer it, resell it, whatever. All you can't do is make a copy of it, or a derivitive work. Those are copyright infringement.
Either way, I hope it blows up in their face. I can gaurentee I will not be buying a copy as a result. I'll stay with the Unreal Engine series, as Epic aren't assholes about things like this. Likewise, I'm recommending to all my friends that they do not purchase it.
Should such a time come when Valve wises up and gets rid of this retarded protection, I'll reconsider, but at this point, there's no way they are getting my money.
I can't seem to figure out who Valve is actually banning? If somebody has a pirated version of the game, then they don't even have a Steam account to ban in the first place, because the cracked version bypasses Steam!
Are they only banning people who actually paid for the game and used a no-cd crack? That's just retarded; It stops the legitimate users but does nothing about the pirates.
Are you crazy? Do that and the TERRORISTS win!
People are discovering that when you buy any product that is subject to "activation", you haven't really bought anything.
Not true, not true!
If you buy the Half Life 2 Collector's Edition, you get a shirt!
In Minnesota you have 3 days to return any item, in it original purchased condition, to the place of purchase and recieve a 100% refund. One exception to this rule that I know of opened software cannot be returned in Minnesota under any circumstances.
There is or can be built a machine that can simulate any physical object. -Church-Turing principle
Fine, but the thing is you don't know that until you open the damn box. This is the root of the problem. You go purchasing a game, you purchase a game, come back home having purchased a game and find out you actually got a licence agreement instead.
Again, this is fine on Steam. It's not on a boxed game.
I saw the other reply getting modded into the dirt, and decided to reply here :-)
Up in Canada, the product is QuickTax (same company). I was trying to print out some tax returns for a exparte court visit (exparte meaning does not require proper service). So I find out late Friday afternoon that it's going to be a Monday morning epsisode in court, and I require tax returns. I have all my tax returns on cd, not printed, because, hey, I own the software.
I got 1999 printed, but not 2000, 2001 or 2002. Why? Because I had installed the software on an older, now dead and gone machine, previously when I did the original fucking returns. So their 'activation' detected that it was a new machine and prevented me from installing and printing out my returns. I attempted to call their amazing technical support, but because it was out of tax season, it was 9-5 Monday to Friday, or in my time zone, 10-6. So basically, they expect someone to make personal calls from work.
I ended up calling Revenue Canada and having someone pick up summary returns while I delayed in court. Thank you Intuit, for worrying that I might be trying to redo a 3 year old tax return. If you are going to disable shit, allow people to at least PRINT OUT WHAT THEY ALREADY HAVE and kill the ability to make a new return, or something more useful than that. And it would be nice if you would reply to emails too.
I use XP, simply because it came with my laptop. I do not use Office XP or later, or other software that requires *activation* unless I can now absolutely avoid it. After all, how are you supposed to ensure the company you are buying from will remain in business in case you need to reinstall. And for all you linux zealots that are going to attack me on the using Windows statement - piss off. I develop software for the predominant platform so I can feed my kids.
People are discovering that when you buy any product that is subject to "activation", you haven't really bought anything.
What the hell do you expect them to do then Michael? Is Valve just supposed to put up with tens of thousands of people playing their game without paying for it? So does this mean I can find some way to hack the Slashdot premium membership database and just start giving away premium memberships to whomever wants one? Would that be OK with you?
I understand that activation probably isn't the best method to handle this problem, but right now what's the better solution? This isn't some enterprise-level database you can just open source and start charging for support. Nobody needs a maintenance contract for HL2. A company like Valve has to try and keep their product from being blatently stolen.
You're missing the picture here. My example was a scenario where you buy a book, get home to read it, and find out you can only legally read it from 8 to 10am, on Sundays, and only if it's raining. No one is discussing the copyrighted media contained in the book.
You buy a book, you should get a book, and not a license agreement. You buy a game (which is being sold to you as a game, and not as a licence) and you should get precisely that as well.
More importantly, why aren't more people telling this company to fuck off? When TurboTax tried the activation bullshit, there was a huge public outcry, people applied for refunds in droves (and got them in states where the laws allow them), and rushed to H&R Block's TaxCut. TurboTax got the message big time and took out a full page ad in the NY Times and other major newspapers apologizing for the incident and as a result TurboTax for this year has no activation required.
Of course, I can answer my own question: because there are other ways to do your taxes, but Half-Life 2 is shiny and game addicts need their fix. If you hate a company's product, you shouldn't support them. People need to be stronger and stop buying movies and DVDs and software that impose restrictions. Only then will the companies wake up.
There is no sig, there is only Zuul.
I will not purchase HalfLife 2 at this point. I had intended on purchasing it in a few weeks (after a system upgrade). This Steam thing puts all the cards in the hands of Valve. If they miss identify behaviour on your part, they can literally "unsell" hundreds of dollars of software in the blink of an eye. Now, of course, they will not refund your purchases, they will gladly keep that. I do not condone the theft and use of Valve's software, but I also am getting really tired about the "terms and conditions" that companies are giving themselves. Software should be treated no differently than any other form of purchase. Companies should not be able to give themselves super-judge powers, that in the blink of an eye can undo all purchases which have been done with that company. Kick the illegal software out, most certainly. But also kicking out legally purchased software, is not right.
As much as Microsoft and the other big software companies would like you to believe, EULA's are non legally binding documents so in essence you did purchase the product.
You need a notary to witness you sign it or a laywer present for a real contract document.
Unless you specifically sign the document in writing with a notary or Lawyer present as a witness its non valid.
No one has ever took a software company to court over this its currently a gray area.
Big businesses who buy corporate licenses actually have lawyers and notaries present so the licenses there are valid.
Just because the CD is copyrighted does not mean you own your purchase.
Most places like CompUSA will charge you a 15% restocking fee or will refuse to let you return it since the package is opened.
You may want to read the news with retailers refusing returns if you return items frequently. That is another penalty that will happen as a result.
http://saveie6.com/
The trouble with product activation is that it's implemented in such a painless and convenient way (in the majority of cases, where it works properly) that people fail to see this process for what it actually is: repeatedly asking permission from the manufacturer to use the product you purchased, after you purchased it. It seems the process is too automatic, too obscure not only for Joe User, but surprisingly, technically literate Slashdot readers who you'd normally expect to understand abstract threats to their freedom.
Perhaps if people had to actually speak to the company and say the words, "could you please activate my software?" and say it a few more times for other software packages, and a few more times after reinstallation, it might hit home. Perhaps if they had to wait on hold for thirty minutes, desperately seeking permission to use the software they purchased, it might sink in. Perhaps if, in a fit of nostalgia they decide to reinstall an old game only to be dismayed they can't play it because the activation system no longer works and no patch is available, they will get the message.
Indeed, whenever I've had to phone Microsoft to activate Windows XP, or Intuit/Reckon to activate Quicken, it's not the annoyance of being put through a five minute exchange of serial codes that sticks in my mind, but the more profound emotion of resentment of being put in that situation in the first place. I resent having to obediently request permission to use something I'd spent hundreds of dollars on. I resent having to repeatedly ask permission during the life of the product, according to criteria set by the company. I resent not knowing if I'll still be able to use the software a few years down the track. I resent that many of my friends, who paid nothing for their pirated/cracked copies, don't have to suffer the same indignities or worry about such things.
The most important issue about activation is not whether it's convenient or inconvient, but the way it fundamentally changes the relationship between the customer and a company selling proprietary software. For the life of the product, the customer is now dependent on the company to repeatedly affirm the most basic right of any software user. Not to peak at the software's source code or modify it, but simply to run the program they purchased legitimately.
But the game itself is woefully overrated. I'd say, "Off to eBay with this," but who knows whether HL 2 will work if it has to be reactivated by a new owner?
HL 2 suffers most from being broken and from a fundamentally bad design choice. The STUT-STUT-STUT-STUT-STUT-STUTtering of dialogue at the start of virtually every new scene is something Valve will have discovered in testing, but obviously (and arrogantly) shipped anyway to get Xmas sales. The Source engine has big memory management problems.
Then there are the long, painfully slow load times, one coming every 10-15 minutes, and lasting around 60 seconds. Levels are split at arbitrarily unidentified points, so you never know when you're going to get hit with another minute-long delay--or make that 2-3 minutes, if you decide you want to go back to explore or find supplies.
HL 2 definitely has moments of brillliance. Fighting giant striders is interesting, and skimming along water reservoirs in your Road Warrior-style craft is fun for a bit. But it is far from being the masterpiece that the sold-out gaming press has blathered on about.
Did you even try and look for these answers? I had exactly the same ones and found them out VERY QUICKLY:
"If I download the game and my hard drive crashes, can I reinstall it via Steam to a different hard drive?"
Yes: I want to move my Steam installation to a different disk or computer, how can I do this?
"Can I install it to more than one computer if I only play one at a time (ie my desktop machine and my laptop)?"
Yes: Can I use my Steam account on other computers?
"Does it cost anything to have a Steam account other than the initial cost of the game?"
No: " Is Steam really free?
At least try and find these things before bitching the information is not available... that took me longer to cut and past the hrefs than it did to find those answers....
All you had to do was go to Support and type your question. I've had no problem with downloading all the Steam content onto my computer, then copying it over to my brothers (he only has dial up)... and that was it. He now has and is playing HL2, and when he is done with it, I just fire up Steam and away I go... it's already there for me to play. Excellent stuff!