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New Orbitz Terms Prohibit Inbound Deep Linking

chekovma writes "Orbitz has announced a new set of Terms and Conditions that take effect March 12th which require anyone who uses their website (creates an account there) to follow strict inbound linking rules. These rules prohibit a user from creating even a plain text link to orbitz.com without first notifying them and require a user to take down such a link at their desire. It also disallows any deep linking -- meaning even this post violates those terms and conditions."

101 of 524 comments (clear)

  1. Good Morning Slashdot! by Ads+are+broken · · Score: 3, Funny

    I just wanted to tell you how much I love you! Have a great day!

  2. Hmmm by gowen · · Score: 2, Insightful

    Orbitz has silly new rules for users.

    So don't use them.

    Duh.

    --
    Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
    1. Re:Hmmm by jamesoutlaw · · Score: 4, Informative

      Here are a couple of examples of why someone would want to deep link:
      A competitor may want to deep link in order to directly compare rates for flights... similar to what Progressive does with car insurance. Or, some unaffiliated company (like a travel agency) may want to build their own travel web portal and simply use the Orbitz site to show/reserve flight information without Orbitz's permission.

    2. Re:Hmmm by Skye16 · · Score: 5, Insightful

      Those are two instances which are clearly not in the best interests of Orbitz. However, what about more mundane uses? Perhaps I want to help a friend find the best price for their trip? Technically, I won't be able to directly link them to the results I've found. Instead, I'd have to walk them through exactly what search/browse/filter criteria to use and hope that their result set is no different than mine.

      Perhaps Orbitz should be allowed to do this. After all, it is their site. At the same time, however, consumers should voice their annoyance at being so inconvenienced. Just a quick email to their customer service department telling them "I'd love to use your site to find the best travel information I can, however, I find the TOS too restrictive for my needs and will be using Travelocity instead. I felt it important to inform you of this loss of business in the hopes that you will one day revise your TOS to allow deep linking for personal use."

      </ramble%gt;

    3. Re:Hmmm by HeghmoH · · Score: 4, Insightful

      Here's my opinion:

      First, Orbitz should be allowed to do whatever they want. This includes prohibiting deep linking.

      Second, Orbitz should not be allowed to legally enforce anything that doesn't have a signed contract behind it.

      These two combine to form what I think is the correct set of possibilities. Orbitz can yell and scream as much as they like. If they really want to, they can even implement technical restrictions. It's almost trivial to prevent deep linking with a technical solution; embed a unique, expiring identifier into every URL. If you want to get really draconian, tie it to the incoming IP address, or a cookie, etc. Problem solved. What they cannot do is allow deep linking on a technical level but then sue people for doing it.

      I believe that disallowing people from sending a correct request to your web server and retrieving a correct response is utterly bogus and the law should come down on the side of the requester.

      However, I don't know how the law actually is, I just think that's how it should be.

      --
      Mod down posts with a "Free Mac Mini/iPod" sig, they're spam!
    4. Re:Hmmm by gr8_phk · · Score: 2, Interesting

      Let's just say they should use technical means to enforce this policy. I agree that users should be able to request a request to a public web server to get information. I also believe they should not be able to use laws to prohibit publication of "deep links". I also think any site that wants to disallow this should just use a technical means to prevent people from doing this. How? If a joint the size of Orbitz can't figure it out I'd be glad to sell them a solution - um right after I patent it.

    5. Re:Hmmm by Sporkinum · · Score: 4, Informative

      Their pop-up/under ads are exactly why I have never been to their web site nor will ever use it. Even their TV commercials were annoying. I guess this latest "policy" sounds like business as usual.

      --
      "He's lost in a 'floyd hole"
    6. Re:Hmmm by jimoc · · Score: 3, Interesting

      Alternatively send this to corpcom@orbitz.com

      Sirs,
      I refer to the text of your Terms and Conditions as attached below.
      My question to you is how do you intend to enforce these conditions since,

      1. To read them someone must go to your site and find them.
      2. You cannot dictate what any internet user puts on their own website, this is called the right to free speech and is embodied in almost every constitution in the world, even if some countries seem determined to undermine it with legislation.
      and

      3. A simple search on Google using the words Orbitz and Terms comes up with deep links to your own site. Do you now intend to ask google to remove all those links therefore rendering your website unreachable by the majority of internet users.

      Would it not be simpler for your web administrator to implement code changes to restrict access to only your home page based on the referrer value rather then trying a legalise approach which has no possibility of succeeding and will in fact only mean that you will lose customers.

      I look forward to hearing your reply.

      (Your name here)

      Relavent T&C section :

      Inbound Links

      We welcome links from a third party site to the home page of our Site, through a plain text link, provided that (a) you give Orbitz prior written notice of such link by contacting Orbitz Customer Service, to request Orbitz's permission to establish the link; (b) you discontinue providing a link to our Site if so requested by Orbitz; (c) you do not imply in any fashion that Orbitz is endorsing any of your products or service or is affiliated with you, (d) you do not present Orbitz in a false light, or provide misleading or false information about Orbitz, or its Site or Services, (e) you do not remove or obscure the copyright notices, or other notices on this Site; (f) you do not use any Mark of Orbitz; and (g) you do not replicate, frame or mirror the content of the Site. We reserve the right to require you to remove links to the Site, in our sole discretion. Linking to any page of the Site other than to the homepage is strictly prohibited in the absence of a separate linking agreement with Orbitz.

    7. Re:Hmmm by HeghmoH · · Score: 2, Informative

      I doubt you'd be able to patent it, there's too much prior art.

      Just one example, poke around the Apple Store for a bit. Find something cool. Try to send the link to a friend. It won't work for them.

      This kind of thing is trivial for a database-backed web site, which both the Apple Store and Orbitz undoubtedly are. They're either being lazy or stupid, or the web monkeys are revolting against management by implementing their ideas in a stupid way.

      --
      Mod down posts with a "Free Mac Mini/iPod" sig, they're spam!
    8. Re:Hmmm by cluckshot · · Score: 2

      I find it objectionable that somebody would place data in the public domain like on the net and then expect that they can actually hope to control it. My objection comes from my gut reaction to IDIOTS.

      --
      Never Politically Correct ~ I prefer the facts If you don't like what I say, get a life, or comment yourself.
    9. Re:Hmmm by shark72 · · Score: 3, Interesting

      "Those are two instances which are clearly not in the best interests of Orbitz. However, what about more mundane uses? Perhaps I want to help a friend find the best price for their trip? Technically, I won't be able to directly link them to the results I've found. Instead, I'd have to walk them through exactly what search/browse/filter criteria to use and hope that their result set is no different than mine."

      No, you wouldn't -- just e-mail your friend the link and don't worry about it.

      It seems clear to me that Orbitz put this into place so that they have the grounds to go after others that are putting permanent deep links on their web sites. They're going after the aforementioned competitors, et al., and not you.

      "Perhaps Orbitz should be allowed to do this. After all, it is their site. At the same time, however, consumers should voice their annoyance at being so inconvenienced. Just a quick email to their customer service department telling them "I'd love to use your site to find the best travel information I can, however, I find the TOS too restrictive for my needs and will be using Travelocity instead. I felt it important to inform you of this loss of business in the hopes that you will one day revise your TOS to allow deep linking for personal use.""

      I'm not sure what the point of this would be, other than to get attention. If you want to send a link to a friend, do it. Their TOS hasn't been written for the purposes of what you're doing. No need to be a martyr.

      In case I'm not being clear, here's a similar example. I run a web site which has a TOS that states that we have the right to bounce accounts for excessive profanity and various other naughty things. Now, this does not mean that we're running a profanity filter and proactively bouncing anybody who utters the random "fuck." The TOS is in place so that we have a clearly defined right to bounce people who are being obnoxious. If somebody were to send me an e-mail similar to yours -- "I would like to use your site but since you won't let me use profanity I'll go somewhere else instead" -- I would rightfully point out that they were being a moron.

      --
      Sitting in my day care, the art is decopainted.
    10. Re:Hmmm by Garve · · Score: 2, Funny

      http://www.google.co.uk/search?hl=en&lr=&q=+site:w ww.orbitz.com+orbitz/

      It appears Google has broken their terms and conditions 130,000 times - perhaps someone should inform them.

    11. Re:Hmmm by iamwahoo2 · · Score: 2, Funny
      Okay, but legally how are they allowed to prevent a third party from linking to anything they put on the web? It even says in the terms and conditions that I am supposed to ask there permission to link to their main website. Correct me if I am wrong, but I do not think anyone can tell me what to link to or not to link to from my website.

      http://www.orbitz.com/

      Oh damn, did I just break the law?

      http://www.orbitz.com/ http://www.orbitz.com/ http://www.orbitz.com/ http://www.orbitz.com/

      Holy shites!! It's out of control!

      http://www.orbitz.com/ http://www.orbitz.com/

    12. Re:Hmmm by Easybake · · Score: 2, Funny

      > First, Orbitz should be allowed to do whatever they want. This includes prohibiting deep linking.

      This would be like joining a poker game, then requiring that the dealer ask your permission every time she deals you a card.

    13. Re:Hmmm by iamwahoo2 · · Score: 3, Interesting

      Actually, It does not matter if you sign the agreement because there is no exchange of value. If there is no exchange of value, a contract is not legally binding. The problem is that Orbitz wants to have their cake and eat it too. Too Bad for them!

    14. Re:Hmmm by ratboy666 · · Score: 4, Insightful

      There are laws about "unauthorized" use of computer resources. Cite 18 U.S.C. 1030.

      And that's what US Federal Law actually is. I agree with you -- US law /is/ overboard here.

      Deep linking can run afoul of those laws.

      So, oblige them, and DON'T DO IT. Indeed, remove all links. Link to other travel sites instead.

      Just a suggestion.

      --
      Just another "Cubible(sic) Joe" 2 17 3061
    15. Re:Hmmm by myowntrueself · · Score: 2, Interesting

      I thought that the only time that 'prior art' matters with respect to patents is when someone spends $40,000 (or some other sky-high figure) to lodge a request for a review at the patent office?

      Other than that, prior art seems pretty useless as a way to stop something being patented in the first place.

      --
      In the free world the media isn't government run; the government is media run.
    16. Re:Hmmm by cayenne8 · · Score: 3, Interesting
      I have a problem with all this 'what you can look at on my website business'.

      I liken a website to a public street, you have no real expectation privacy on the street, I don't think you should have much in the way of such on the web. The website is a public offering.

      If I sat on the street, played guitar, I could not tell people passing by not to tell anyone about me, nor should they hum any tunes they heard me play.

      Likewise with a website. If you don't want everyone to access it...don't put it out there.

      They certainly shouldn't be able to sue you for nothing else but deep linking.

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    17. Re:Hmmm by cayenne8 · · Score: 2, Interesting
      "So, oblige them, and DON'T DO IT. Indeed, remove all links. Link to other travel sites instead."

      Ok...instead of a direct deep link...would it be legal to get data from their website...reprocess, and put it up on yours? That way, nothing but 'facts' are on your website based upon what they put on their site?

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    18. Re:Hmmm by yfarren · · Score: 2, Interesting

      in consideration for USING OUR SITE, you agree... how is that not Consideration? It doesnt have to be much, to be binding. You get something, the use of our site, we get something. No linking. Sounds legit to me...(IANAL)

    19. Re:Hmmm by iamwahoo2 · · Score: 2, Interesting

      Those links are all generally about EULA's, which is quite different, although I tend to feel that the shrink wrapped licenses are wrong, there are judges that feel both ways about it. Orbitz has put information on the web without making it private in any way. They could lock it off like a banking website does. I think any reasonably minded person would find that once you publish something on the internet it is fair game to read/use without restriction so long as copyright is not violated. Otherwise we risk having hidden contracts within every website we visit. That would completely screw up the internet. If I am forced to go through a license before I get something, ie. downloading java sdk from SUN, then that makes sense. But by putting a link to terms and conditions at the bottom of a website, you are not giving me value that I did not already have. The conditions of contracts that we consider legally binding in this country is out of control. You should not be bound to a contract if you were never aware that there was one in the first place.

    20. Re:Hmmm by AviLazar · · Score: 2, Interesting

      The law agrees with you, (i.e. clickable contracts). If you did not know there was a contract because it was buried and to access the contract you need to find it then - no it is not enforceable. But if they make the contract the first thing you get before the site, or they put some disclaimer 'read the contract, because deep linking is not allowed per our TOA' then you need to obey the contract before proceeding. You have been warned...

      Now it will be neat how this affects things like google web crawl.

      --

      I mod down so you can mod up. Your welcome.
  3. Free advert by jolyonr · · Score: 4, Insightful

    Ok, they have some unenforcable legal nonsense in their terms & conditions, but does that justify giving them a free advert on slashdot?

    --


    Please read my Canon EOS tech blog at http://www.everyothershot.com
    1. Re:Free advert by jolyonr · · Score: 4, Insightful

      Well, that's exactly the point. The people who would be 'members' are people who book flights, not people who run the sites that link to Orbitz (of course, such a person could also be a 'member' too, but they don't need to be), which is why it's pointless. All it's there for is to try to control what their affiliates do with linking to the site, that's all. If I wanted to deep link I'm free to, as I'm not a member of the site, here you go, just for an example - I'm perfectly free to do this. Companies try this sort of things in terms & conditions all the time, not to stop deep linking completely, but because lawyers love to feel they are in control of everything 'just in case'. Jolyon

      --


      Please read my Canon EOS tech blog at http://www.everyothershot.com
    2. Re:Free advert by quandrum · · Score: 2

      Well, someone needs to advertise for them, because they are about to fall of all search engines. Google, who needs 'em?

    3. Re:Free advert by emilymildew · · Score: 2, Insightful

      Right, except they aren't that stupid, so they give Google permission. Simple.

    4. Re:Free advert by cbreaker · · Score: 4, Insightful

      It's because there's a lot of really stupid people making laws, and some really smart lawyers trying to make more money.

      There's a lot of rules that apply to one medium that does not apply to others.

      You can have a dog on a rope outside barking his ass off 24 hours a day, and it's fine. But if you play your stereo for 20 minutes too loud, a neighbor can call the cops and have it turned off.

      You can make a copy of a CD for backup purposes legally, but you can't circumvent the copy protection to do so without breaking the law.

      You can be charged $50,000 for downloading a 2MB MP3 from an internet source, but only $300 by driving 50Mph over the speed limit.

      There's so many examples of "What the hell? This makes no sense!" that it's become a sad fact of life.

      --
      - It's not the Macs I hate. It's Digg users. -
  4. Come on... by djkitsch · · Score: 4, Insightful

    How about someone sits them down and explains what would happen to the web if everyone had this policy?

    Jesus, you'd think their web developers would have pointed out their stupidity - or maybe I'm just being naive.

    --
    sig:- (wit >= sarcasm)
    1. Re:Come on... by ecklesweb · · Score: 4, Insightful

      I think your only naiveté is believing that the managers who made the decision lend any weight to what their web developers tell them.

    2. Re:Come on... by Deathlizard · · Score: 3, Insightful

      They wouldn't even have to go that far. Just explaining to them how much possible money you could be losing in free advertising is enough.

      When people link to their site it's advertising. Yes it's a double edge sword to allow linking but regardless it's getting the orbitz site some publicity whether good or bad.

      By not allowing links to your site in any form, their basicially relying on their Thunderbirds puppets and that gay sounding guy playing hide and seek to promote their site.

      Word of mouth is the strongest form of advertising a company can have. Period. One person satisified/dissatified with your service will tell anyone interested in their product their experience. By not allowing people to post in their blogs or their site or even e-mail for that matter, your basicially cutting a large portion of free advertising you could be using to promote your business.

  5. Terms and Conditions of this Comments by bigtallmofo · · Score: 5, Funny

    By reading this comment, you agree that you will not link to this comment or any of its child comments. You also agree to mod it up, using any and all mod points that you currently have.

    By reading the terms and conditions of this comment, you are locked in to obeying them by the most basic laws of physics of the universe and failure to obey them will cause you and your entire family to instantly cease to exist.

    --
    I'm a big tall mofo.
    1. Re:Terms and Conditions of this Comments by cHiphead · · Score: 5, Funny

      You also agree to mod it up, using any and all mod points that you currently have.


      Holy crap, it worked.

      --

      This is my sig. There are many like it, but this one is mine.
    2. Re:Terms and Conditions of this Comments by Grym · · Score: 5, Insightful

      I know this is funny and all, but is this what our world is coming to? Is it going to be someday that imprinted on your hamburger patty is an EULA that absolves the fast food companies of any obligation to your health?

      Why is it that the courts are more worried about enforcing the letter of the law rather than the spirit of the law? Wasn't that the whole point of English Common law to begin with? To make the law accessible to the people? If people are entering into contracts and agreements simply by visiting websites, listening to ads on TV/radio, and even going to public parks how can they realistically know every facet of every agreement? That is to say that if I actually took the time to read all the small print on every ad I see, all the EULAs on software I've already bought, and check to make sure that every time I take a picture I'm not violating someone's copyright, I wouldn't get anything done.

      Moreover, don't contracts/agreements hinge upon the idea of benefiting both parties in some way? What possible benefit are people gaining from being restricted by rules they neither know nor understand?

      -Grym

    3. Re:Terms and Conditions of this Comments by sapped · · Score: 2, Funny

      By reading the terms and conditions of this comment, you are locked in to obeying them by the most basic laws of physics of the universe and failure to obey them will cause you and your entire family to instantly cease to exist.

      Could I modify that to ...your current manager to instantly cease to exist ?

      If you find this amendment to your T and C's ameniable please provide the deepest spot on your comment to link to.

    4. Re:Terms and Conditions of this Comments by k96822 · · Score: 2, Funny
      Is it going to be someday that imprinted on your hamburger patty is an EULA that absolves the fast food companies of any obligation to your health?

      Stop... giving... them... ideas!!!

  6. How Does This Affect My Rights?? by Anonymous Coward · · Score: 2, Insightful

    If you don't like their terms, don't use their service.

    This has nothing to do with "rights".

    1. Re:How Does This Affect My Rights?? by ultranova · · Score: 2, Interesting

      Ahh, until their webmonkeys forget to put out the robots.txt file, Google (or other) crawls them, and then they get sued for breaching their TOS.

      Does Google have an account at Orbitz ? If not, then any TOS Orbitz posts doesn't bind Google.

      Simply viewing a web page does not make you bound into whatever inane rules that web page's maker has posted. Not even in the US, altought Orbitz can propably drive any private linker into banckrupty with court fees, so the law doesn't really matter there...

      --

      Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

    2. Re:How Does This Affect My Rights?? by Haeleth · · Score: 4, Funny

      Ahh, until their webmonkeys forget to put out the robots.txt file...

      I'm afraid they remembered: http://www.orbitz.com/robots.txt

      Oops, I just violated the Orbitz TOS. How careless of me. ;)

    3. Re:How Does This Affect My Rights?? by gowen · · Score: 3, Interesting
      Won't that affect our rights to use the web as it was designed?
      You don't have a right to use my webpage. OK? Even if I put it on the web and leave it accesible to everyone, you still don't have a right to use it.. I may let you, I may not. I may decide to block access based on any criteria I can determine -- apparent geographical location, whether you accept cookies, your user agent, or the selection of a pseudo-random number.

      It's my website. Legally, and morally, you have no right to use it, any more than you have the right to use my toilet if I leave my house unlocked.
      --
      Athletic Scholarships to universities make as much sense as academic scholarships to sports teams.
    4. Re:How Does This Affect My Rights?? by Tassach · · Score: 2, Insightful
      Using your logic, if I put up a billboard, you don't have the right to look at it unless you agree to my terms and conditions.

      This is bullshit.

      If you publish something in a public forum, you are, by definition, giving up some control over it.

      You can't set out a stack of free catalogs and then try to dictate how people can use them. If you give me a catelog, I don't have to use it to auy your crap -- I'm perfectly within my rights to shred it and use it for kitty litter if I so desire.

      More appropos to deep linking, I'm within my rights to tell other people that item X is on page Y of your catalog, allowing them to go directly to the thing they want rather than having to read through it page by page.

      --
      Why is it that the proponents of "one nation under God" are so eager to get rid of "liberty and justice for all"?
  7. Message to Timothy by millwall · · Score: 4, Funny

    Ok, so if you post a dupe of story it could be serious. No dupe postings of this story after March 12th :)

  8. When will companies learn by afidel · · Score: 5, Insightful

    A legal/contractual agreement which is established by a click through agreement is unlikely to be enforcable, and even if it were, HOW are they going to enforce it? Are they going to sue you for linking to them? If the sued party got an even semi-competent judge and council it wouldn't be much of an issue, if you put a site on the public internet, and don't take proper technical measures to insure that people don't take actions you don't want them to then your site is pretty much fair game. It's extremely easy to insure that people don't go to a part of your site that you don't want them to, porn operators have been doing it for the better part of a decade now, so scrap the stupid unenforcable EULA crap and have your web monkies earn their salaries!

    --
    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  9. Use the referrer field by soundman32 · · Score: 5, Informative

    Can't their web server just reject or redirect any page requests that don't have a referrer field of their own web site?

    --
    No sharp objects, I'm a programmer!
    1. Re:Use the referrer field by DoraLives · · Score: 4, Interesting
      Can't their web server just reject or redirect any page requests that don't have a referrer field of their own web site?

      Of course they can. But how in hell will they ever see another new customer via the internet again?

      Too funny.

      --
      Is it fascism yet?
    2. Re:Use the referrer field by Jim+Hall · · Score: 2, Interesting

      >>Can't their web server just reject or redirect any page requests that don't have a referrer field of their own web site?

      >Yeah, I'd have thought so. It might confuse tinfoil hat types though, or some proxies, who refuse to send referrers because the Orbitz site would break. You could, of course, use "no referrer and no session cookie" but the tinfoil hats aren't going to use cookies either.

      Tin foil hat types who disallow cookies are probably a small percentage of the folks who will use Orbitz. While I hate sites that force cookies or referrers, I'd much prefer they take the technical route and do that rather than this silly "no deep linking to us or we'll C&D your ass" nonsense.

    3. Re:Use the referrer field by Laebshade · · Score: 2, Interesting

      As another poster implied, they don't want to block their affiliates. Of course, they could just set up their affiliates URIs to be an allowed referrer, but that would probably be too much trouble for them to keep track of who has their hands in what.

    4. Re:Use the referrer field by mark-t · · Score: 2, Interesting

      Well they'll obviously allow "shallow links" from other sites, and unless they have their server set up absolutely ridiculously, it should be easy for the server to recognize a URL that's considered "deep" from one that isn't.

    5. Re:Use the referrer field by kjamez · · Score: 2, Interesting

      Of course they can. But how in hell will they ever see another new customer via the internet again?

      by only putting that restriction on deep-linked files? (eg NOT the frontpage, or stuff with a google referrer, or maybe just !blank || @orbitz.com in the referrer?)

      granted you can disable the http-referrer bit in some browsers ...

      --
      you can't have everything, where would you put it?
  10. maybe we should oblige them by slashjames · · Score: 5, Funny

    By removing all links to Orbitz from other domains, watch them fall in search engine rankings. Orbitz fails to realize they only are high in the search results because other sites link to them. Their current policy indicates they don't want to even show up!

    1. Re:maybe we should oblige them by SamSim · · Score: 4, Insightful

      I was considering setting up a link on my homepage to an Orbitz page just to spite them and see what they did about it, but then I thought... Perhaps it's reverse psychology. If lots of /.ers have the same idea, that's MORE links for Orbitz, and a HIGHER search engine rank!

      Cunninger than the United Nations Bureau of Cunning.

    2. Re:maybe we should oblige them by danharan · · Score: 2, Interesting

      Bad SE rankings probably spells doom for them.

      If I had more time and money, I'd give their financial data a look to see if there's any money to be made selling them short.

      --
      Information: "I want to be anthropomorphized"
    3. Re:maybe we should oblige them by cybermage · · Score: 3, Insightful

      You could always link to Orbitz' competitors instead.

  11. Re:Now, correct me if I'm wrong... by PornMaster · · Score: 2, Informative

    Well, by signing up with them for an account, you agree to terms which aren't like those usually associated with browsing the web. If the pages are something you could get to without agreeing to terms, then it would be difficult to justify their position, but when you click "I Agree", you've agreed not to.

    Of course, something like this is enforceable through technical means, which is probably more workable as a solution.

  12. Ok Orbizt, come and get me! by Andy_R · · Score: 4, Interesting

    I'm breaking section 6 of your stupid and unenforceable rules by not getting a 'separate linking agreement' with you before posting that link, and I'm not going to edit this post if you ask me to, becasue slashdot doesn't let anyone edit posts.

    I challenge you to try and enforce your new terms and conditions, or drop them.

    --
    A pizza of radius z and thickness a has a volume of pi z z a
  13. Too much of something good? by peterdaly · · Score: 5, Interesting

    Generally I think their idea may be good, but maybe taken too far and/or poorly executed.

    Here's why:
    Orbitz is a travel site for purchasing tickets, etc. The price and availability of these things changes constantly. Additionally, I would bet they may run into customer service problems if too many people are all trying to view and/or book the same flights at the same time. The system is really designed to be a point in time quote system. The problem comes when someone does a deep link, to a quote for example. Chances are if a link is posted on the web (or sent through email), the page the new visitor sees may be different from the page/price/availability the creator of the link saw.

    That all being said, there are technical means to reduce, if not eliminate this problem. Could be they are implementing a technical solution, and are putting this in the TOS so they have something to point to when deep links suddenly stop working and customers complain.

    PR wise they could have done this better, but I bet they never thought a place like this would publicize a TOS change.

    On the other hand, I could be all wrong about their motives. :-)

    -Pete

    1. Re:Too much of something good? by Anonymous Coward · · Score: 2, Interesting

      I used to work for them in the technical area, so I can answer this question to a point. Deep linking into the search engine is not possible.

      The flight data is loaded each time a seach is done and compiled on the fly. That search data also changes ever 4 hours (aprox). The URL is based on the session you generated when you showed up, not the search paramaters. Deep linking to a search for ORD => MIA would not work.

      I cannot say why they implemented this new policy, but I do know that since the merger with Cendant, things have gotten very corporate and the "new masters" do not run things like the old ones.

      It went from being a cool tech start up to a corporate beuocratic nightmare.

  14. So give 'em what they want. by iJames · · Score: 2, Interesting

    If they don't want links, don't link to them. I don't see how anybody is hurt by this except them.

  15. reading != agreement by retards · · Score: 2, Interesting

    Just by reading an EULA doesn't mean you agree to it.

    Maybe, _maybe_, if you click 'I agree' you are bound to some parts.

    Anyway, if they want to be a little island in cyberspace, then fine by me. If they really want to protect their IP they can pull out the ethernet cable from their webserver's NIC.

  16. Short Orbitz Stock by Deanasc · · Score: 5, Funny
    Clearly showing a fundimental misunderstanding about how the internet works should be a huge warning flag that management doesn't understand the world they're working in.

    Why would anyone need to deep link to a gum that keeps your teeth clean anyway?

    --
    I've hit Karma 50 and gotten a Score:5, Troll... I win!
  17. A Cease to Exist notice? by Myriad · · Score: 5, Funny
    By reading the terms and conditions of this comment, you are locked in to obeying them by the most basic laws of physics of the universe and failure to obey them will cause you and your entire family to instantly cease to exist.

    Man, your lawyer must have friends in very high places if he can issue a Cease to Exist notice!

    How is such a thing delivered? Does the Reaper come in person?


    Blockwars: Free, multiplayer, Tetris like game.

    --
    "They do not preach that their god will rouse them, a little before the Nuts work loose." Kipling, 'The Sons of Martha'
  18. Re:Silly silly people! by Donny+Smith · · Score: 2, Insightful

    > I can look at it any damn way I'd like

    I'm sorry but you can't if they don' want you to.
    If they redirect all visitors to their home page, unless the visitor has a recent session cookie of Orbitz.com, you won't be able to access anything without first visiting Orbitz.com.

  19. anti-Phishing boilerplate? by DingerX · · Score: 4, Interesting

    Dunno folks. It'd be interesting to see who they go after. I read that thing, and I wasn't thinking of Joe Sixpack linking to orbitz.com with a ilttle orbitz logo banner, but rather of someone ripping off their C/C page, with all the other links intact.
    But heck, maybe that doesn't make any sense either.

    Another possibility is someone slapping together a meta-airline search engine, that runs its own army of accounts and automatically sends requests to Orbitz, Travelocity, Expeida, Opopo (or whatever it is) at once, then returns the data
    hey, you know, that sounds like a prtty good Firefox plugin...

  20. Re:There is no such thing... by Anonymous Coward · · Score: 5, Funny

    I'd never heard of them

    Congrats to whoever wrote your popup blocker.

  21. Google by Steamhead · · Score: 2, Insightful

    http://www.google.com/search?q=link:+http://www.or bitz.com/&ie=UTF-8&oe=UTF-8

    I smell 46,600 lawsuits coming...

    But seriously, this isn't even logical let alone enforceable, it will fail.

  22. Re:Silly silly people! by DaHat · · Score: 2, Insightful

    orbitz is supported by our tax dollars?

    Please, do explain.

  23. W3C say ... by Anonymous Coward · · Score: 5, Informative
    any attempt to forbid the practice of deep linking is based on a misunderstanding of the technology, and threatens to undermine the functioning of the Web as a whole

    -- http://www.w3.org/2001/tag/doc/deeplinking

  24. We wouldn't have much of this problem if ... by Skapare · · Score: 5, Interesting

    We wouldn't have much of this problem if browsers didn't send the HTTP "Referer" header that gave away the URL that linked to them. So I say let's cut this header out. They don't need to be tracking where we have visited before, anyway. And besides, that header name is misspelled.

    And while you're at it, cut out the HTTP "User-Agent" header. With web standards, there's no longer any need for this, either. That will stop the practice of favoring certain browsers.

    --
    now we need to go OSS in diesel cars
    1. Re:We wouldn't have much of this problem if ... by Skapare · · Score: 2, Insightful

      Actually, I hand edited the binary executable of Firefox to remove "Referer:" and "User-Agent:". Doing it via source would work as well. I've also done it in the Squid proxy.

      If we start the campaign to depricate these headers, sure, there will still be plenty of browsers still using them for a long time. But, there will be fewer logged cases, and it will get smaller as the campaign progresses.

      Look at the reasons these guys don't like deep linking. Basically they want to get you to look at their ads and special offers in the main page first, for the most part. They could easily implement technical measures to make deep linking ineffective ... just redirect back to the main page. No cookie? Redirect to the main page to get one. Offsite referrer? Redirect to the main page to see the special offers. But instead of doing these things, they get lawyers into the act. It's this kind of management level stupidity that I want to fight against. What I suggested just helps hides these things from them.

      --
      now we need to go OSS in diesel cars
  25. This is too bad... by EmagGeek · · Score: 4, Funny

    I use Orbitz all the time, and I have generally had good experiences with them. In fact, I used them the other day to book a trip to Phoenix. It's too bad these new terms are so restrictive.

    1. Re:This is too bad... by mithras+the+prophet · · Score: 5, Funny
      I just sent them this email:
      To: customerservice@orbitz.com
      From: <me>
      Subject: request
      Date: Mon, 14 Feb 2005 09:02:46 -0500

      Hello,

      I am an Orbitz member. I would like to include a link to the Orbitz
      homepage in a text email to two members of my family. Per the new
      Orbitz Terms & Conditions, I hereby request permission to include such
      a link in an email to be sent March 12, 2005.

      If possible I would also like to secure a standing agreement permitting
      me to include text links to the Orbitz homepage in future emails,
      including but not limited to two such emails I intend to send in the
      month of April.

      Finally, because some of my friends and family are not yet Orbitz
      members, I request a "separate linking agreement" between Orbitz and my
      fucking email outbox, so that I may direct such persons to the Orbitz
      registration page at:
      https://www.orbitz.com/Secure/ViewNewMemberRe g?
      z=e57r&r=d&signInType=explicit

      Thank you for your attention.
      Sincerely,
      Me
      --
      four nine eighteen twenty-7 thirty-nine forty-7 fiftyeight sixty-nine seventy-9 eighty-8 one-hundred-and-nine one-twenty
    2. Re:This is too bad... by Eric+Savage · · Score: 4, Informative

      Well, it would appear that if they deny your eloquent request you just have to use http://www.orbitz-sucks.com which might not be covered under the TOS:

      "Site" means the www.orbitz.com website and/or the www.orbitzforbusiness.com website, and their respective subsites, together with the respective Content, Marks, Products and Services available from these sites and subsites.

      --

      This is not the greatest sig in the world, this is just a tribute.
  26. "Don't Link to Us!" by geegs · · Score: 5, Interesting

    Although no longer updated, David E Sorkin's Don't Link to Us! page is still relevant.

    A page like that could be useful for shaming companies into improving their linking policies.

    1. Re:"Don't Link to Us!" by lrucker · · Score: 2, Interesting
      scribeoz.com, a fanfic site, is using the referrer tags to detect anything coming from several LJ communities devoted to mocking bad fanfic. If you come from the wrong place, instead of seeing the story you see this:

      You are receiving this message as you have been identified as possibly engaging in the act of unfairly criticising an author and are thus banned from reading stories on this site. This ban will remain for a period of seven days - repeat offenders will be banned permanently.

      To see it in action, go here and click the "Ban Me Harder" link. Of course everyone figured out that just typing the url in bypassed this.

  27. Changing TOS and Privacy Policy... by jimmyswimmy · · Score: 2, Interesting

    It frustrates me no end that companies keep on changing their TOS and privacy policies. As a person whose free time keeps getting sucked up by Slashdot, I really haven't the time or interest in reviewing every little change a lawyer wants to make in these documents.

    And besides, how much do I need to use Orbitz? I don't find cheaper tickets there. I can always go straight to the airline, and if I really don't want to deal with a TOS, I can call them up myself or get a travel agent to do it. Hell, the last time I booked a flight for personal travel, my agent found me tickets that were about $100 cheaper each than the best I could find online.

    So nuts to Orbitz. They can go suck eggs.

    --

    Just my $0.55 (US inflation, 1774-2008, for $0.02)
  28. I don't get it by slapout · · Score: 2, Interesting

    Shouldn't all their "deep links" be generated on the fly anyway? And why wouldn't they want all the links to the frontpage that they could get?

    It doesn't matter what they say about you as long as they spell your url right. :-)

    --
    Coder's Stone: The programming language quick ref for iPad
  29. They need to read the Ticketmaster case by unassimilatible · · Score: 4, Informative
    Deep Link Away.

    Or maybe, Legality of 'Deep Linking' Remains Deeply Complicated

    BTW, anyone who reads this post owes me $20, that's my TOS.

    --
    Slashdot "libertarians": Small government for me, big government for those I disagree with. -1, I disagree with you
    1. Re:They need to read the Ticketmaster case by Alzheimers · · Score: 4, Funny

      BTW, anyone who reads this post owes me $20, that's my TOS.

      That's okay, I'll just subtract it from the $350 "Proofreading Fee" you owe me for reading your post.

    2. Re:They need to read the Ticketmaster case by Atragon · · Score: 2, Funny

      BTW, anyone who reads this post owes me $20, that's my TOS.

      That's okay, I'll just subtract it from the $350 "Proofreading Fee" you owe me for reading your post.


      And you both owe me a $699 reviewer fee for forming an opinion of your posts.

  30. Cache of links by BobPaul · · Score: 2, Insightful

    Someone should maintain a cache of links to the Orbitz site. Just a list in an html with all of the non-member accessible URIs you can find.

    Since non-members aren't bound by this agreement, it'd be interesting to see what actions (if any) they would take. ;)

  31. Re:Details? by obender · · Score: 2, Informative

    It looks like a flight booking site. I could not find any flights with it as it does not support flights that originate in Europe (including Russia), Africa, Asia, Australia and South America.

  32. The meaning of 'or' by The+Monster · · Score: 2, Insightful
    Can't their web server just reject or redirect any page requests that don't have a referrer field of their own web site?
    Of course they can. But how in hell will they ever see another new customer via the internet again?
    Not to put words in the grandparent's mouth, but I think 'or redirect' might just mean that if you want to connect to orbitz.com/very/deep/link from outside of orbitz.com, you get something else, like the orbitz.com front page instead.

    It's not really difficult to go beyond this simple binary rule, and have a list of domains from which linking is allowed to any particular page other than the home page.

    But by their own rules, they wouldn't even get the chance to redirect the evil links. To paraphrase Barbara Billingsley in Airplane:

    Chump don't want no traffic?
    Chump don't get no traffic!
    --

    [100% ISO 646 Compliant]
    SVM, ERGO MONSTRO.

  33. Here's why Orbitz has this silly policy by Anonymous Coward · · Score: 2, Interesting
    My guess is that they are trying to ward off "screen scraping aggregator" sites. These sites offer comparisons of fares between city pairs, and then offer to book the flight for you for a small fee.

    Typical "screen scrapers"

    They do all this by deep linking and parsing web sites of airlines and sites like Orbitz.

    This is objectionable to airlines and Orbitz for many reasons:

    • These aggregators skip important and/or legally required information, such as passenger facility charges, disclaimers, etc.
    • They also tend to "hide" the service they charge, making the fare seem higher than it actually is.
    • Many times, their screen scraping code is buggy, and shows fares incorrectly higher or lower
    • Probably most importantly, they end up controlling the "user experience", which means the "scraped" web site can't offer add-ons like car rentals and hotels.
    Basically, it boils down to a general objection to being used a distribution system for a travel agent without having any control over the terms and conditions of said use.

    If they don't have a posted policy, it makes it more difficult to use legal action against operators that screen scrape.

  34. Re:Isn't Orbitz Owned by Microsoft? by Anonymous Coward · · Score: 5, Informative
    Orbitz is owned by a group of 5 major airlines:
    • American
    • Continental
    • Delta
    • Northwest
    • United
    Travelocity is a SABRE company. Expedia is the Microsoft controlled travel site.
  35. Bibliography References? by clickster · · Score: 2, Insightful

    What is the difference between deep linking and quoting someone else's written work in your own? As long as they get credited, you can do it. I understand that there are advertisements on Orbitz's website and that they need people to see them so that they can make money, but come on.

    If that is their argument, then I pose the following:
    Could I publish a book that had ad space in it and then disallow references to it? (I'm not asking if this is legally feasible, since there is more than enough legal history to strike down any such attempt. I am simply asking if that would be a valid comparison.

    --
    If you mod me down, I shall become less powerful than you could possibly imagine.
  36. Orbitz can suck my danglybitz by Dogtanian · · Score: 4, Funny

    You mean this link:- http://www.orbitz.com/robots.txt?

    Afraid they can't sue me for that. I've never visited their site (except for pop up ads which I didn't give permission for), so I haven't agreed to their silly EULA.

    That was so much fun, I think I'll do it again. http://www.orbitz.com/robots.txt !!! http://www.orbitz.com/robots.txt !!! http://www.orbitz.com/robots.txt !!!

    Neh neh nyeah-nyeah neh! :-P

    --
    "Slashdot - News and Chat Sites Deviant". (Click "homepage" link above for details).
  37. Public website is like a shop, not a house by Dogtanian · · Score: 2, Interesting

    It's my website. Legally, and morally, you have no right to use it, any more than you have the right to use my toilet if I leave my house unlocked.

    Bad analogy; even if your right to stop people visiting is enforcable, it's not like leaving your house open.

    The computer equivalent to that would be exploiting a security hole to gain access to a system that clearly wasn't intended for public use.

    Your website is more like a shop, in that if it's publicly accessible and the doors are open, permission is implicitly being granted for people to come in, look around, and even look at stuff. Of course, you can hang a sign on the door in a prominent position detailing conditions for use of the shop. However, a publicly accessible website, even with restrictive conditions, is still more like a shop than a house.

    --
    "Slashdot - News and Chat Sites Deviant". (Click "homepage" link above for details).
  38. So what by null+etc. · · Score: 4, Insightful

    What happens if you violate the terms and conditions by deep linking into their site? They terminate your account and you can't give your money to them? OH well. Problem self-solved.

  39. wrong technology by EXTmilky · · Score: 5, Insightful

    If they don't want to get linked at all, they should switch from HTML to PDF or publish all pages in a single MSWord document. That's it.

    The WWW was designed to allow for links from one document to the other. It is neither possible nor netiquette to prohibite that. Dumb bitches.

  40. 404's... by AyeRoxor! · · Score: 4, Funny

    I've always wondered if 404's count as a deep link.

    Look at me orbitz!!!

    http://www.orbitz.com/global/I'm%20deep%20linking!

    I'll expect my summons in the mail.

  41. Depends on their goal... by schon · · Score: 2, Interesting

    There are two possible reasons they're doing this:

    1) to maximize their advertising, they want people to go in through the front page.

    2) they're trying to stop screen-scraping aggregators

    Blocking based on the Referer: header would be effective if their goal was #1, but pretty much useless if their goal is #2.

  42. Re:Copyright infringement? by Alsee · · Score: 5, Insightful

    Could Orbitz claim that their URLs are their intellectual property, and forbid anyone else from using that property

    Which makes absolutely no sense because there is no such legal entity as "Intellectual Property".

    Perhaps you meant to sugest that theur URLs were copyrighted?
    Perhaps you meant to sugest that theur URLs were patented?
    Perhaps you meant to sugest that theur URLs were trade secrets?
    Perhaps you meant to sugest that theur URLs were trademarks?

    Well copyright fails because a URL is a peice of factual information, just like some street address. You cannot copyright factual information. So that doesn't work.
    Patents fail because, well, a URL isn't an invention. So that doesn't work.
    Trade secrets doesn't work because the moment they allow members of the public to ever see the URL is ceases to be a trade secret. So that doesn't work.
    Trademark doesn't work because by using the URL you are not deceptively engaging in commerce under that trademark or otherwise confusing the public. So that doesn't work.

    Intellectual Property is a really really rotten term. In any discussion using the term Intellectual Property the probably of someone missunderstanding the law rapidly aproaches 1.

    -

    --
    - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
  43. A similar case in the Netherlands by SpaghettiPattern · · Score: 3, Informative

    I know of a case from the Netherlands where newspaper editors wanted to prohibit deep linking to their sites. The judge did not honor the request.

    IMHO you can link to whatever you want on the Internet. There are enough ways to prevent your content being accessed by unauthorized people. The content provider is the only one responsible for its authorization management.

    --

    I hadn't the slightest objection to his spending his time planning massacres for the bourgeoisie... (P.G. Wodehouse)
  44. Re:Copyright infringement? by nospmiS+remoH · · Score: 3, Funny
    --
    !hoD
  45. How about automated extraction? by Black+Perl · · Score: 2, Interesting

    It would seem that you can automatically extract that kind of information without "linking" to it at all. For example, WWW::Mechanize is a way to create a virtual browser that could even start at www.orbitz.com, follow links and/or fill out forms, meanwhile providing all cookie/referer information Orbitz needs, to get whatever data you need.

    If you don't create a link, can you call it deep linking?

    --
    bp
  46. Re:Here's the e-mail I sent to Orbitz. by Anonymous Coward · · Score: 2, Funny

    That's a very, um, professional sounding email. If I were looking for a good, levelheaded "Web Developer", I'd hire you in a minute. Good thing this post is archived online for future reference, with your name and all.

    Seriously, I hope you think you're this cool when you google it ten years from now. My college newspaper archived some of my old "letters to the editor" and they're damned embarrassing. Sounded great to me then though, and who knew then that this new internet thing would be here to keep them accessible forever.

  47. That would be trade secrets. by tepples · · Score: 2, Insightful

    Trade secrets doesn't work because the moment they allow members of the public to ever see the URL is ceases to be a trade secret. So that doesn't work.

    I figure the thinking is that they don't allow "members of the public" to ever see the URL. They allow only account holders, who have agreed to the non-disclosure policy which is the subject of this article, to see the URL.

  48. Re:Don't make a joke out of this by cayenne8 · · Score: 2, Interesting
    "They have every right to make rules regarding their website. It's their website after all. They can prohibit deep linking if they want to. It's just like me prohibiting smoking in my home."

    Well, except for the fact that your home is private property. The internet, specifically the web portion, is a public forum. If you don't want the information out there, don't put it out there.

    Sure, you can tell me not to smoke in your house, but, you can't tell me not to smoke outside your house on the sidewalk in front of it and your property.

    It would be more like you having a huge neon sign out on the front of your house. You couldn't tell me when and how long I could look at it from the street now could you?

    --
    Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  49. screw Orbitz...link to their fare search provider: by museumpeace · · Score: 2

    ita software built the fastest fare search engine in the world and leases it out to comanies like Oribtz. If you don't have a specific business deal with Orbitz, you can get your optimized fare straight from ITA and just go to website of of the airline they turn up for you to book the flight directly with the carrier...same prices, same seats, wicked fast.

    --
    SLASHDOT: news for people who can't concentrate on work or have no life at all and got tired of yelling back at the TV.
  50. Orbitz by mrudel · · Score: 2, Interesting

    Orbitz is owned by Cendant, not the airlines. It was bought out recently. If you RTFT (read the fucking terms), you'll see it refers to DEEP LINKING. You can still link to http://www.orbitz.com, but what you cannot due is link to a set of search results within the engine. This is not possible anyways, because the results from a search within Orbitz are linked to your 'session ID'. This session expires after 15 minutes of inactivity. So if you gave someone the URL, all that they would get would be a search box, anyways. This is mainly to prevent robots from crawling the site (and disregarding the robots.txt file). So it's really irrelevant. Orbitz can form special sticky URLs that link to a search result's CURRENT cache if they want, and they send these out in spam^H^H^H^Hmarketing e-mails.

    --
    Michael R. Rudel
    Owner, http://www.obhost.net
  51. PageRank by Geoffreyerffoeg · · Score: 2, Insightful

    The Google Anti-Bomb: oblige them, and watch their Google PageRank go to zero.

  52. Flash by sr180 · · Score: 2, Insightful
    Why dont they just make it a Macromedia Flash based website. No legal issues required, no linking is possible, just a site that blows.

    --
    In Soviet Russia the insensitive clod is YOU!