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Deleting Emails Costs Morgan Stanley $1.45B

DoubleWhopper writes "The financial giant Morgan Stanley lost a $1.45 billion judgement yesterday due, in part, to their failure to retain old email. The judge in the case, 'frustrated at Morgan Stanley's repeated failure to provide [the plaintiff's] attorneys with e-mails, handed down a pretrial ruling that effectively found the bank had conspired to defraud' their former client. The CEO of a record retention software company noted, 'Morgan Stanley is going to be a harbinger'."

312 comments

  1. Oh crap! by TripMaster+Monkey · · Score: 5, Funny

    From TFS:

    The financial giant Morgan Stanley lost a $1.45 billion judgement yesterday due, in part, to their failure to retain old email.


    I'd sure hate to be the system administrator who dropped the ball there...

    "What do you mean we don't have them archived??? You just cost us 1.45 billion dollars!"
    "Don't worry though...you can pay it back....we'll just dock your paychecks by...say...$1000 per pay period. At that rate you can have it all paid back in a little over 55,769 YEARS!!!

    ^_^

    --
    ____

    ~ |rip/\/\aster /\/\onkey

    1. Re:Oh crap! by zxnos · · Score: 2, Interesting

      of course the sys. admin. could have been told to lose the old email or just not retain it...

      --
      always mosh clockwise
    2. Re:Oh crap! by Anonymous Coward · · Score: 0

      Wow, I can't believe there's anyone who'd actually believe this wasn't deliberate. Corporations never forget, less they want to. Its just good business.

    3. Re:Oh crap! by Anonymous Coward · · Score: 0

      Many companies have policies AGAINST retaining old email. Most because they view it as potentially incriminating. It's nice to see that now such policies might cost a company bigtime.

    4. Re:Oh crap! by RuneB · · Score: 3, Funny
      "I know! If we use gmail we'll never have to delete any email ever again! And we can then search old emails more easily!"

      "Whaaaat? But we don't want it to be that easy to search old emails. You're fired!"

      --
      dtach - A tiny program that emulates the detach feat
    5. Re:Oh crap! by nizo · · Score: 2, Funny

      Luckily the sysadmin is also the one who backs up/admins the financial database. Wow lookie here, the sysadmin just gave himself a $1000/month raise.

    6. Re:Oh crap! by Anonymous Coward · · Score: 0, Insightful

      It's nice to see that now such policies might cost a company bigtime.

      Why?

    7. Re:Oh crap! by TheNumberSix · · Score: 5, Informative

      I freely admit I haven't RTFA, but I read some excellent coverage of this story on wsj.com.

      Apparently, Morgan Stanley came forward, said they had produced all the emails. (time passes) They find some more emails and turn them over. (time passes) The find a closet stuffed with backup tapes and turn them over. (Time passes) Morgan Stanley files a document certifying that they turned everything over. (Time passes) Morgan finds even more emails and turns them over. This causes the judge to get annoyed.

      One of the earlier problems was that Morgan had built a database to house old emails and the first time they were told to turnover emails, a sysadmin who was not in a clueful state just searched the database without finding out how much had already been imported into the DB. (Turned out the DB had only had a small percentage of old emails put into it.)

      --
      Never confuse feeling with thinking.
    8. Re:Oh crap! by poot_rootbeer · · Score: 2, Informative

      "What do you mean we don't have them archived??? You just cost us 1.45 billion dollars!"

      Knowing the financial industry as well as I do, I wouldn't be at all surprised to heat that the executives that failed to create a defensible email retention policy really will end up hanging all of the blame on some poor system-administrating underling who had just done exactly what he had been told to do.

    9. Re:Oh crap! by Valegor · · Score: 2, Informative

      I have also read the coverage prior. It was more than a closet of additional tapes. They found 1000 tapes in off site storage.

    10. Re:Oh crap! by Catbeller · · Score: 1

      Because they are hiding criminal behavior.

    11. Re:Oh crap! by Anonymous Coward · · Score: 0

      Because, y'know, large companies are EVIL and are hurt by large fines. They would never pass the cost onto their customers or fire a couple hundred people to make up the difference.

    12. Re:Oh crap! by Anonymous Coward · · Score: 1, Funny

      we'll just dock your paychecks by...say...$1000 per pay period. At that rate you can have it all paid back in a little over 55,769 YEARS!!!
      Now that is what I call job security.

    13. Re:Oh crap! by Anonymous Coward · · Score: 0

      Hear, hear.

      Judging by your sense of logic, I assume you are an Apple-user.

    14. Re:Oh crap! by mrbooze · · Score: 4, Interesting

      Almost certainly it was a corporate policy. My own company has had the lawyers pushing for a couple years no to have mandatory email deletion after only a few weeks, and the previous company did the same. Literally, no exceptions, they were going to force IT to auto-delete anything based on age, and the policy was going to be that if people needed to keep an email they should print it out and file it.

      That pressure from the lawyers stopped not too long ago. I guess we have SOX to thank for that.

    15. Re:Oh crap! by ajs · · Score: 1

      It's posts like this that make me want the "+10 Informative, and mod down everything else" option... Oh well.

    16. Re:Oh crap! by d34thm0nk3y · · Score: 1

      the policy was going to be that if people needed to keep an email they should print it out and file it.

      Ahh yes, the paperless office....

    17. Re:Oh crap! by findingflow · · Score: 1

      You've overlooked discounting in your calculation - the payback period would be considerably longer.

    18. Re:Oh crap! by Prof.Phreak · · Score: 1

      At that rate you can have it all paid back in a little over 55,769 YEARS!!!

      Would be nice to have that kind of job security... (---office space)

      --

      "If anything can go wrong, it will." - Murphy

    19. Re:Oh crap! by Anonymous Coward · · Score: 0

      We always knew that those spammers were full of it when they said "just hit delete"!

    20. Re:Oh crap! by Captain+Zion · · Score: 1
      "What do you mean we don't have them archived??? You just cost us 1.45 billion dollars!"
      So they really should have accepted that gmail account invitation, eh?
    21. Re:Oh crap! by Anonymous Coward · · Score: 0

      Most likely it wasn't the sysadmins' decision, but came from the higher-ups, who decided that "we don't want to have these archived, do what you must if you want to keep your job." Legal or not,it's a common practice in companies to get rid of incriminating evidence that could be used against you.

    22. Re:Oh crap! by plover · · Score: 2, Interesting
      We have a similar corporate policy, and it's frustrating as hell. I keep emails from the analysts that have important notes regarding projects, and they get auto-deleted after 30 days. It's really tough to work under such stupid conditions.

      I hope this SOX-enforced change comes quickly -- then I can quit violating company policy ( because I'm auto-saving everything with a home-built scraper :-)

      --
      John
    23. Re:Oh crap! by Anonymous Coward · · Score: 0

      SOX? The Red Sox? White Sox?

    24. Re:Oh crap! by timelorde · · Score: 1

      if people needed to keep an email they should print it out and file it
      Makes it kinda hard to follow any links in the email. I've tried and tried but, no matter how carefully I position the mouse, nothing happens when I click on the the printout.

    25. Re:Oh crap! by ryusen · · Score: 1

      financial industry? that sounds like every industry..

      --

      I believe sex is highly over rated... unless it involves me
    26. Re:Oh crap! by eikonos · · Score: 1

      It's an Accounting reform act: http://en.wikipedia.org/wiki/Sarbox

    27. Re:Oh crap! by SilverspurG · · Score: 1

      I archive anything which contains information which I can't find elsewhere on the local HD. I delete 90% of my e-mail because there's no real information in it. I really really really dislike must-keep laws. I don't know about the real merits of the case but shouldn't the judge be required to show that there was anything of value, important, or even relevant in the next batch of 1000 tapes?

      Of course, we're dealing with lawyers here. They'd make an e-mail with a dinner recipe the lynchpin of their case if that's what it took to ensure that there was something important in 1000 tapes of useless junk.

      --
      fast as fast can be. you'll never catch me.
    28. Re:Oh crap! by bluGill · · Score: 1

      The law provides that some things must be kept. When the judge discovers that some were not kept, the judge can in fact assume there was something incriminating in that next batch. The judge will except very few excuses, none under your control. (If the storage room burns despite good fire protection the judge will assume there was nothing incriminating)

      Must keep is required because the company in question has too much ability to screw the common man who doesn't keep things. When/if they screw you, your lawyer can get them to produce the evidence of it.

  2. Poor Morgan Stanley by Anonymous Coward · · Score: 3, Funny

    Only another $39 billion in the bank.

  3. Not really the best use of the "YRO" category by Rude+Turnip · · Score: 5, Insightful

    Big investment firms like Morgan Stanley are obligated by law to retain lots of records. This is more of an "Almighty Buck" type of story, IMO.

    1. Re:Not really the best use of the "YRO" category by norfolkboy · · Score: 1

      I don't know what the law is over in the USA,

      Certainly in the UK, **every** company, big, small, soletrader, partnership, whatever, MUST keep complete financial records for a minimum of six years.

      Is that similar to the USA laws?

    2. Re:Not really the best use of the "YRO" category by Rude+Turnip · · Score: 1

      I'm referring specifically to investment banking firms that are regulated by the Securities and Exchange Commission (govt body) and/or the National Association of Securities Dealers (industry watchdog). Morgan Stanley would be in that boat.

      As to other companies, it varies by laws and industry guidelines. Generally, there is no requirement, but for tax purposes, one would be wise to hang onto his records.

    3. Re:Not really the best use of the "YRO" category by Anonymous Coward · · Score: 0

      Financial records and email are two different things, obviously. If you RTFA -- financial firms were required to keep email for three years. That requirement is being extended to all public companies this summer.

    4. Re:Not really the best use of the "YRO" category by Surt · · Score: 2, Insightful

      There are similar laws here. Are emails financial records?

      --
      "Who is the Journal of Quantum Physics going to believe?" --Stephen Hawking
    5. Re:Not really the best use of the "YRO" category by whoever57 · · Score: 4, Informative
      Leaving aside your apparent confusion between emails and financial records, from TFA:
      Banks and broker-dealers are obliged to retain e-mail and instant messaging documents for three years under U.S. Securities and Exchange Commission rules. But similar requirements will apply to all public companies from July 2006 under the Sarbanes-Oxley corporate reform measures.
      This document discusses email archiving requirements, including an EU-wide requirement for ISPs to keep copies of emails for 1 year.
      --
      The real "Libtards" are the Libertarians!
    6. Re:Not really the best use of the "YRO" category by zotz · · Score: 2, Interesting

      "email archiving requirements"

      Do the requirements include archiving spam?

      all the best,

      drew

      --
      FreeMusicPush If you want to see more Free Music made, listen to Free
    7. Re:Not really the best use of the "YRO" category by Anonymous Coward · · Score: 2, Interesting

      The basic requirement of brokerage firms is to supervise their brokers, and retain records of communication between their representatives and their customers. This has long meant that all written correspondence between a representative and a customer had to be reviewed by a supervisor, and retained for three years (and be readily accessible by regulators for the first year).

      By the late '90s, e-mail was becoming common, there was no consistent approach to rule compliance, and the SEC had to decide once and for all whether an e-mail was more like a letter, or more like a phone call (which doesn't fall under the same retention and supervision requirements as written correspondence). They decided (much to the grief of the companies they regulate) it was more like a letter than like a phone call, so they established a rule, to be enforced by the NASD and the NYSE, that e-mail had to be treated like a written letter, subject to the same supervision and retention requirements. Soon after, they decided that instant messages were to be held to the same rules as e-mail (i.e., the same rules as a letter).

      The NYSE and NASD then came up with specific rules as to how e-mail was to be supervised and retained. The electronic messaging system had to make a copy of each message on non-rewritable media, and the brokerage firms' compliance officers had to have the capability to review all messages and retrieve them for regulators upon demand. Vendors quickly came up with solutions to scan messages for suspicious words and phrases to flag them for review, and to pull up a random sampling so that supervision requirements could be satisfied without actually reading every single message. If a company blocks an inbound spam message before it hits their mail server, they strictly speaking never received it, so it doesn't constitute communication between a broker and customer and it doesn't have to be archived or reviewed.

      Banks, and under Sarbannes Oxley all publicly traded corporations, now have similar rules, but in this case it was the SEC and NYSE rules that likely mattered. Often in these cases, saying what you do and doing what you say means almost as much as what you actually do, so the company was probably being punished as much for their prolonged inconsistency and failure to follow their own stated policies, as for their failure to produce any particular e-mail record.

    8. Re:Not really the best use of the "YRO" category by SacredNaCl · · Score: 1

      Since all public companies will be required to have this in place next year, what are good email achiving systems that are currently available? Do we have any GPL/BSD solutions that are reasonably automatic? (IE: Throw one machine at the front and it intercepts everything headed for your 5 different mail servers..etc)

      --
      Freedom is merely privilege extended unless enjoyed by one and all.
    9. Re:Not really the best use of the "YRO" category by XanC · · Score: 1

      It probably has more to do with emails a company has sent than received.

    10. Re:Not really the best use of the "YRO" category by zotz · · Score: 1

      Possibly, but wouldn't some of that possibly be spam as well? Or would that be company emails that the company sent?

      all the best,

      drew

      --
      FreeMusicPush If you want to see more Free Music made, listen to Free
  4. I know how they feel by COMON$ · · Score: 5, Funny

    I deleted an e-mail that gave me $10 off at tigerdirect...dont think I will ever recover.

    --
    CS: It is all sink or swim...oh and did I mention there are sharks in that water?
    1. Re:I know how they feel by Anonymous Coward · · Score: 2, Funny

      you mean the Operating System?

  5. I am never deleting my spam again by multi-flavor-geek · · Score: 2, Interesting

    Does this mean that if we want to sell a company a larger mass storage device all we have to do is deluge them with pertinant email with large attachments? How long would it take before they would be forced to upgrade?
    Afterall the best way to drum up more business is with deceptive or dishonest tactics.

    --
    Like arts? Like cheesy little Indie mags? Check out www.artwerkmag.com, and don't laugh at the bad coding please.
    1. Re:I am never deleting my spam again by TheLink · · Score: 1

      They could always slow the rate email enters the system, especially from outside.

      Even through a 2Mbps line it takes quite a while to fill 200GB of space, and that's like what USD100?

      (Unless of course there's the equivalent of an unfiltered everyone@company.com and sending a 10MB mail to that account means everyone gets a 10MB mail... ;) ).

      If you can afford 100Mbps lines, you can probably afford more than 200GB of space. Fifty 200GB hdd = USD5K. OK you may buy one of those expensive storage arrays, it's still going to take a while to fill it up via external_ email.

      Lack of storage space would not be the problem here.

      Signal vs noise categorization would be the problem. So you may be able to sell them expensive anti-spam solutions.

      --
  6. Deleting Emails Costs Morgan Stanley $1.45B by Anonymous Coward · · Score: 5, Funny

    Wow. I can delete mine for free.

    1. Re:Deleting Emails Costs Morgan Stanley $1.45B by SydShamino · · Score: 2, Funny

      You should offer to contract with them. Clearly their in-house IT is too expensive. Yet another opportunity for corporate outsourcing...

      --
      It doesn't hurt to be nice.
    2. Re:Deleting Emails Costs Morgan Stanley $1.45B by noidentity · · Score: 1

      Wow. I can delete mine for free.

      Oh sure, that's what spam-allowers say at first. You'll eventually see the cost of hitting the delete key, I'm warning you!

  7. Email retention Policy. by TedTschopp · · Score: 4, Interesting

    I know that where I work there is a basic 6 month email retention policy, which states that all email will be deleted if it is 6 months old. I have always wondered if and when this will change.

    There is probably an opportunity here for a company to come up with an extension to an email system which will manage keeping old emails. Something which will allow for the catagorizing of unstructured data. That way the system can trash the not to serious emails and keep the 'important' ones.

    Ted Tschopp

    --
    Fantasy remains a human right; we make in our measure and in our derivative mode... -- JRR Tolkien
    1. Re:Email retention Policy. by Valegor · · Score: 4, Informative

      EMC and Veritas have both bought companies(Legato and KVS) that provide not only this type of service, but also single instance storage. If someone sends out an attachement to 50 people, only one is actually put into storage. There are other vendors that have similar products, but these are the only two I have first hand knowledge of. The best practice if you are not legally required to keep e-mail(as financial institutions are by SEC requirements) seems to be a short retention policy. If you do not keep the e-mail then it cannot be used against you. It is also best to enforce the policy because if it is discovered that you have the e-mail then you are required to produce it. Financial industries however are required to keep all electronic communications for atleast 3 years, but that extrends to 7 if the data in question is in litigation.

    2. Re:Email retention Policy. by SGGent · · Score: 1

      Actually you are better off with a blanket policy in writing that's enforced than a pick-and-choose policy. Who is to say what email isn't important to you might be important to the courts, SEC, FBI, etc.. If you have a blanket policy that really is enforced its a pretty good CYA defense.

    3. Re:Email retention Policy. by ahbi · · Score: 1

      I would guess, that the problem isn't in the standard corporate 6 month retention policy, but in not making an exception to the policy.

      So, I would guess that Morgan has the usual X months retention policy, but someone forgot to flag these emails as possible evidence and therefore exempt from that policy.

      You can delete whatever documents you want as long a you are not doing so when the documents could be needed for reasonably immenent litigation. So, if no one is reasonably [FN1] likely to sue you about email X, you can delete it. However, once someone has started to make legal threat that are credible, if you destory the email the judge can determine that you willfully destoried evidence.

      [FN1] reasonable as in probable.
      Not, the planet COULD blow up tomorrow. Not, I COULD get hit by a bus. But, I ordered something on-line last week and it could arrive today.

      PS:
      Anyone know a a decent Firefox (Win32) speel checker that works in forms liek Slashdot's? I really don't care enough to open Word to fix my typos and other errors.

    4. Re:Email retention Policy. by Wesley+Felter · · Score: 1

      "Compliance" is already a mini-industry with the usual big players and plenty of startups.

      Email is so small that it's cheaper to keep everything.

    5. Re:Email retention Policy. by Anonymous Coward · · Score: 0

      You can try SpellBound. I believe it is as spellbound.sf.net.

    6. Re:Email retention Policy. by Anonymous Coward · · Score: 1, Insightful

      That way the system can trash the not to serious emails and keep the 'important' ones.

      Pffft, why make it complicated? E-mail just doesn't take up that much space. Well, maybe those internal mails with people mailing 100 MB attachements around. However, it's easy to setup a system that only keeps one copy of all attachments sent.

      Just like how Google can offer 2 GB e-mail space. Does anyone actually use all that? I would say the average person only uses a fraction.

      I have every (non-junk) mail I have sent or received for at least the last 10 years (including a ton of inter-office business mail) and I barely have 2 GB. Compressed it's way less than that.

      Just store it all, no biggie. People waste way more space on their personal network drives (WAY more space).

    7. Re:Email retention Policy. by darkmeridian · · Score: 4, Informative

      The Sarbanes-Oxley Act requires all public companies to maintain records for three years. Six months is a problem. What happened to Morgan Stanley, however, is not simply that it failed to keep the records. Rather, it kept on saying that it could not find the files. There is a rather reasonable rule of evidence that says failure to produce evidence in your possession without a reasonable excuse for that failure (like there was a non-suspicious fire, or 9/11) can lead to the presumption that that evidence would have vindicated the position of the opposing party. For instance, pretend a supermarket has a security camera that I claim recorded the store clerk beating me. I want the tape to prove the unprovoked attack. If the store says it lost the tape and the judge believes that this was a pretext for destroying evidence, he may make a pre-trial ruling that the tape would show an unprovoked attack against me by the clerk.

      --
      A NYC lawyer blogs. http://www.chuangblog.com/
    8. Re:Email retention Policy. by jbolden · · Score: 3, Interesting

      Oh they are better then that. A sends out the attachmet to A1..A50. A6 forwards it to B1..B13. A9 sends it to C1..C144. C16 is an outside person and sends it to D1..D45. D39..45 are all company employees.

      Still only one copy.

    9. Re:Email retention Policy. by cg · · Score: 1

      There are two parts to the solution here:

      First is the aforementioned (and other) software that allows you to perform some sophisticated email archiving, and searching.

      Second is the hardware product. EMC has the Centera, I am not sure what else is out there. This basically is a relatively inexpensive, ata-based, scalable solution that can provide wormdrive-rated retention of data, with some built in disaster recovery options.

      This doesn't just make email (and other data) easy to keep, it makes it hard to delete.

    10. Re:Email retention Policy. by pantycrickets · · Score: 0, Offtopic

      Anyone know a a decent Firefox (Win32) speel checker that works in forms liek Slashdot's? I really don't care enough to open Word to fix my typos and other errors.

      I had grandiose plans to make a little resident thing for windows that would monitor all textboxes for spelling errors. Of course, I'm lazy, and it's hard. But all the same it seems like a worthy project.

    11. Re:Email retention Policy. by killjoe · · Score: 1

      This is actually trivial, just pass the email through a program that just dumps the email in a directory and then run a cron job which deletes files older then X amount of days.

      When I was running qmail I did this with qmailscan, when I switched to postfix I did it with maildrop. It's trivial.

      You could also use dbmail to store all your email in a database too.

      --
      evil is as evil does
    12. Re:Email retention Policy. by dorsey · · Score: 1
      --
      hinderfreude ('hin-dur-"froi-d&), n. The feeling of joy derived from being in the way.
    13. Re:Email retention Policy. by d34thm0nk3y · · Score: 2, Informative

      The Sarbanes-Oxley Act requires all public companies to maintain records for three years. Six months is a problem.

      Unless the GP's employer is in the financial/accounting field I do not believe this Act applies.

      As long as the retention policy is documented and enforced you can pretty much go as short as you want (unless of course there is a requirement from an outside agency ).

      I maintain the ISO 9000 and environmental compliance documents and records at work so I know a little...

    14. Re:Email retention Policy. by cdrguru · · Score: 1
      Yes, the problem is absolutely the lack of a clear, enforced policy. You can have a 1-week policy if you want. You get sued and have this policy in writing that says everything older than 1 week is deleted and you turn over everything for the past week. No problems.

      Alternatively, you turn over stuff from the last three months and they say, well, we don't think we have any more. Then, turn over stuff from four months ago. You're cooked - this is clearly a violation and you're going to get nailed on it.

      Absolutely, in this case the judge is making an example out of them.

    15. Re:Email retention Policy. by pipingguy · · Score: 1


      The Sarbanes-Oxley Act...

      Hold on now, those names sound like furriners, and maybe even French. What's up here?

    16. Re:Email retention Policy. by quantum+bit · · Score: 1

      What's worse is that most of the IT related stuff is in section 404 of the Sabranes-Oxley act.

      No, I'm not making this up.

      Oh, the humanity!

    17. Re:Email retention Policy. by Valegor · · Score: 2, Informative

      Specifically EMC has a "Compliance Edition" Centera that is designed for just such compliance requirements. One of the softwares mentioned and the Centera would allow you to archive a copy of every e-mail as it is sent or recieved. That way it doesn't matter what the end user does with thier e-mail. Both products also allow you to archive end user mail as well. What I mean by this is that the user will see all the mail in their inbox, but anything over a certain age will actually be stored on the SAN and not on the e-mail server. Many in these threads do not understand why you wouldn't just throw extra harddrive space to it. That then requires additional tape for a tape backup and makes for a much longer restore in a diaster situation. Also it makes it take longer for offline defragmentation. Plus opening a mailbox that has hundreds of thousands of e-mail in it can impact the server and not just the client. Also if you are talking about a Microsoft Exchange server the smaller the information store the more stable the server is.

  8. I thought the problem was that they HAD backups by vrimj · · Score: 2, Informative

    and just didn't serch them after their primary servers were destroyed. I think the problem was in not turing over what they had. Or to but it in lawyer terms the e-mails were "discoverable" (that is avilable in some form and relevant) and were not "produced" (turned over to the other side) http://litsupportguy.typepad.com/litigation_suppor t_guy/2005/05/the_woodshed_re.html

    1. Re:I thought the problem was that they HAD backups by Anonymous Coward · · Score: 0

      Yeah, they admitted they had a system to search the email but lost the manual.

  9. They deserved it. by bogaboga · · Score: 3, Interesting
    With hard disks as cheap as they are, and the advanced archiving capabilities of todays' software, I wonder why they would delete these emails except for the purpose of destroying/frustrating investigations.

    Even in a "third world" country I visited recently, they had emails dated 1997, stored on a Slackware box!

    This time, I agree with the US justice system. They deserved it...I am sorry to say.

    1. Re:They deserved it. by nizo · · Score: 1
      Even in a "third world" country I visited recently, they had emails dated 1997, stored on a Slackware box!

      Trust me, people in third world countries aren't the only ones with 8 year old email messages. Though maybe I can use that info to tease some of my users so they will clean up their mailboxes the next time they whine about how long it takes for their mail client to start up. Then again these are the same users who freak out when I go to empty their trash; apparently some of them store messages they care about in there.

    2. Re:They deserved it. by GMFTatsujin · · Score: 1

      Our enterprise email system at Local University puts the responsibility of archiving email on the user. This is because it's not so much a space issue as it is a "live" space issue. Keeping accessable the archives of all emails from the past year isn't so big a deal. Keeping accessable the archives for everyone over their entire careers with out institution would be a big deal. (And yeah, for people who write grants, carry out research, and author publications, its usually important to be able to go *all* the way back at a moment's notice. None of this "let me see if I can find the backup tape -- check back in a week" stuff.)

      Instead, each user keeps their own archives on their own machines, where they have plenty of space just for their stuff. This is no big problem... until the computer blows up. Or the user gets creative with file management. Or a cosmic ray hits the drive platter in the wrong spot.

      The upside is that we, the underfuided IT department, don't have to keep upgrading our backup systems exponentially every year. The downside is that the user shoulders the responsibility, and therefore is the one to blame when their all-important email archives die.

      Oh, wait. That's an upside too. Never mind.

    3. Re:They deserved it. by geekoid · · Score: 1

      "This time, I agree with the US justice system. They deserved it...I am sorry to say."

      why would you be sorry to say that?

      do you think that all government is out to get you? do you think the justice system as there to hate?

      jeez, people like you just look for things to hate about the American system, then get all pouty when it works.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    4. Re:They deserved it. by zakezuke · · Score: 1

      With hard disks as cheap as they are, and the advanced archiving capabilities of todays' software, I wonder why they would delete these emails except for the purpose of destroying/frustrating investigations.

      I'm sure I might have some e-mail from 1997 on some 5.25 inch ESDI hard disc somewhere. I might even have an ISA ESDI controller, and with enough luck, I might and I stress might be able to find a motherboard that will actually use the ESDI controller. And who knows, it might be the right controller that can read how the data is encoded, the drive might still be working and I might be able to remember whether I turned spare sector off or not. The software that reads the e-mail might even still be working, or better still it could be in ascii and readable. And who knows, I might be right about the fact that it was on an ESDI drive and not one of the random scsi drives I have in boxes.

      Given the cost of tape, disc-r, and drives I would agree cost of the medium is not the issue. The issue is employing a method of archiving this data in a way that can be easily accessed. Letting it sit in your inbox doesn't count. A stack of 100 hard drives that may or may not be marked with a sharpy doesn't count.

      The tried and true method of printing out e-mails and placing them in folders would count, and you are correct in this way they have no excuse. A system that processes incoming and outgoing e-mail, indexed based on from, to, and time would count. But since they don't have these in place they should resort to treating e-mails like they do their paper medium, put it on paper and use their existing storage techniques.

      --
      There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
    5. Re:They deserved it. by jbolden · · Score: 1

      That kind of policy is so far away from being acceptable for a bank or brokerage it aint' funny. With something like a grant (with a very few exceptions) there really isn't very much money at stake so no cares very much.

    6. Re:They deserved it. by snuf23 · · Score: 1

      We have a 300MB cap on our email boxes at work. When it gets full people can't send any more mail and I tell them to delete some of transfer it off the system.
      So I had one user who said "I always delete email and it still says I have to much."
      I took a look on her system and saw that she had decided to use the "Deleted Items" box as a filing system. She had a whole heirarchy of folders in deleted items, nicely sorting her "deleted" mail.
      Is it just me or is "Deleted Items" about the stupidest name? I mean if it's deleted shouldn't it be gone? Shouldn't it be "Place where you put stuff before you delete it"?

      --
      Sometimes my arms bend back.
    7. Re:They deserved it. by Anonymous Coward · · Score: 0

      Simple and probably time saving solution is to eliminate email, voicemail and make all replies on the same piece of paper they were sent, and then keep a copy.

      No email system, no time wasted on spam and personal stuff, some of which can be incriminating on diversity grounds alone.

      No voicemail, either the phone is busy or no one is answering, I'd allow call waiting but that is it. Also no records of conversations that way, only a list of phone numbers much less incriminating.

      If the reply is written on the paper it addresses then you know what it was all about.

      I realice this is a retro-solution, but a lot cheaper than 1.4 billion, and a juicy example for the legal vultures to trump in the next case.

    8. Re:They deserved it. by geekee · · Score: 1

      "With hard disks as cheap as they are, and the advanced archiving capabilities of todays' software, I wonder why they would delete these emails except for the purpose of destroying/frustrating investigations.

      This time, I agree with the US justice system. They deserved it...I am sorry to say."

      I guess I must be guilty of destroying/frustrating investigations as well, too then, since I have deleted quite a lot of e-mail over the last few years.

      If this was the RIAA suing an ISP for customer info, everyone's opinion of this story would change 180 degrees. The anti-corporate attitudes here are irrational.

      --
      Vote for Pedro
    9. Re:They deserved it. by Edmund+Blackadder · · Score: 1

      Were you under a legal requirement to keep the email? Probably not.

      Remember that there is actually a law on the books that specifically requires banks doing that particular business to keep all emails. And believe me, all banks are very well aquainted with the laws that apply to them.

      And this has nothing at all to do with anti corporate bias. The suit in question was between one corporation and another. The law in question was written to protect corporations that file for IPOs.

    10. Re:They deserved it. by Anonymous Coward · · Score: 0

      Sure did. 3 years is way too short. About time companies that burn and go copped it sweet. Email deserves the same treatment paper letters and company files get.

      Many Goverment Departments also do not retain everything for the 5 years. The Police are hopeless too, because evidence has to be kept longer. With some law cases going back 14 years or more still in progress, appeals etc etc.

      Then there is the well known one day rule, where if you send an offensive email, and other party deletes it, nothing gets backed up.

      It's a huge problem - once that can be solved by sending archives to a slackware box, as those who use MS mail only, keep on breaking the archives Act, by saying the system can only do so much - blah blah blah. They get narky when you say well hotmail and others can cope, maybe you need to upgrade to something scalable.

  10. Morgan Stanley? by Anonymous Coward · · Score: 0
    Hah. I knew they were crooks when I saw those ads. You know which ones I'm talking about. The ones that were made to look like old fims of their exhalted founder giving lectures on the importance of integrity and vision and crap like that.

    I never could figure out what demographic they were targeting with them.

    1. Re:Morgan Stanley? by zakezuke · · Score: 1

      The ones that were made to look like old fims of their exhalted founder giving lectures on the importance of integrity and vision and crap like that.

      As a rule of thumb, when you see commercials like are either either for financial planning or an imported snack. Mentos at least has the decency to make clear by showing the product at the end. Unless you know it's the Mentos jingle it's easy to confuse with a financial planning or funerial commercial.

      --
      There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
  11. They should learn from Microsoft by Anonymous Coward · · Score: 0

    They delete e-mails as a matter of policy and get away with it (for example, the Burst patent infringement case).

    1. Re:They should learn from Microsoft by kfg · · Score: 3, Insightful

      And why shouldn't they? Are you required to keep every piece of paper that ever goes through your hands, or every email that might pass through your inbox, because someday you might violate some law and be prosecuted for it?

      You aren't required to tie your own noose, and there are even provisions to assume you are innocent until found guilty/liable and Morgan Stanley is being found liable for behavior after the suit was filed, which changes the rules.

      Certainly you are required to retain some records for legal purposes, but they all also have an expiration date for that legal requirement.

      In the not too distant future that legal requirement for business email will be three years, at which point you'd have to be an idiot not to just delete it all.

      Even Microsoft has legal rights in this country, and any right you deny to them you simply deny to yourself. Beware of the emotional response.

      KFG

    2. Re:They should learn from Microsoft by Anonymous Coward · · Score: 0

      Interesting, you seem to think that corporations have the same rights and privileges as real people. They don't (for the most part). Innocent until proven guilty? That's for criminal law; how do you send a corporation to jail?

      I'm no communist, but I'm not going to lose a lot of sleep over a rule that requires public corporations to keep their records. The IRS already makes me keep my income tax info for 7 years.

    3. Re:They should learn from Microsoft by kfg · · Score: 1

      Interesting, you seem to think that corporations have the same rights and privileges as real people.

      Haven't a clue where you got that idea, as I posted an exception.

      Innocent until proven guilty?

      This is a redaction of what I said.

      The IRS already makes me keep my income tax info for 7 years.

      As noted in my post.

      KFG

  12. Harbinger? by Anonymous Coward · · Score: 0

    I think he really meant "humdinger", no?

    1. Re:Harbinger? by Tolkien · · Score: 1

      http://dictionary.reference.com/search?q=harbinger Definition of Harbinger
      But humdinger could fit too!

  13. They can afford it by prashanthch · · Score: 0, Troll

    Well, for all the money that the financial institutions and banks rob from average people like me, they can afford to pay another billion dollars if you ask me.

  14. My old companyd did not back up email by Anonymous Coward · · Score: 2, Interesting

    My old company did not back up email by design. That way if the company was sued, there was no endless searching through back up tapes for something possibly incriminating. When we had a legal dispute, the company lawyers would tell us all to search the email on our PC's for certain works and forward any hits to them.

    1. Re:My old companyd did not back up email by Anonymous Coward · · Score: 0

      Sounds like your old company was involved in a lot of legal dispute. What kind of company was it?

    2. Re:My old companyd did not back up email by Anonymous Coward · · Score: 0

      Weasel ranching and surplus feed production.

  15. "Because they deleted those e-mails..." by Cr0w+T.+Trollbot · · Score: 3, Funny
    "...my client will never receive millions of dollars from a Nigerian Prince, nor will he have the larger penis he's always wanted!"

    Crow T. Trollbot

  16. Regarding "Harbinger" by Anonymous Coward · · Score: 0

    Maybe not a Harbinger but a real S.O.B. for them.
    |:(

  17. Sarbaines Oxley by Mentaljock · · Score: 5, Interesting

    (I work at a Bank) Since Sarbaines kicked in, we have to keep a backup of every single file you use for work purposes, not just email. This means archiving every word doc, spreadsheet, database...etc. Starting January 1, they also blocked our access to all external sources of email and external instant messaging clients as well. After seeing this judgement, now I understand why.

    1. Re:Sarbaines Oxley by Amoeba · · Score: 1

      This fine isn't due to Sarbanes-Oxley. Sarbanes-Oxley (SOX) non-compliance fines don't even kick in for publicly traded companies with a cap >$42million until the end of June, with some companies getting an extension as of may 5th for another 6 months if they use a calendar year for financials. Publicy traded companies with a cap $42million have a longer timeline before SOX is in effect.

      Additionally, SOX doesn't specify what the retention policy is or the length required (with some exceptions re: financials), only that a policy must be in place and adhered to. If you fail to meet the requirements you can be fined. There are other laws which financial institutions must follow like the Gramm-Leach-Blily Act (GLBA) or other COBIT-type crap. More than likely the Morgan-Stanley fine is related to what another poster said (in addition to a violation of some of those other laws?):

      "Apparently, Morgan Stanley came forward, said they had produced all the emails. (time passes) They find some more emails and turn them over. (time passes) The find a closet stuffed with backup tapes and turn them over. (Time passes) Morgan Stanley files a document certifying that they turned everything over. (Time passes) Morgan finds even more emails and turns them over. This causes the judge to get annoyed."

      They certified they submitted everything they had. And then found more. Oops.

      --
      Do not taunt Happy-Fun Ball
  18. Rention policy wouldn't make a difference by downsize · · Score: 3, Insightful

    ok being serious (no more shinyfeet plugs), I used to work as an admin where the retention policy was 1 year. however, that just meant you rotated the tapes for 1 year. the email growth rate was very small (even though there was 1,000s each day), it was the files that grew beyond the retention. even the attachments and email boxes with 1+GB were safe, as 20 years of email fit onto a single DLT4.

    granted, MS, er Morgan Stanley is a much bigger company, but I find it very hard to believe that any retention policy would include email, that has got to be their smallest backup.

    --
    do you have shinyfeet?
  19. Conspiracy Theorist by Eberlin · · Score: 2, Insightful

    A government entity sends out an all-staff e-mail saying that in order to conserve space, we are to clean out our e-mail. Trash bin should be cleared out, important documents are to be printed out, filed, and then deleted off the system.

    I've always thought that storage was cheap nowadays and that clearing out e-mail boxes was moot. I suppose there's some merit to it as there's definitely space to be reclaimed from the activity...but is it really worth that much considering a couple of hundred bucks would get you another 200GB or so?

    Conspiracy theory, anyone? :)

  20. They deleted MY emails! by richardmilhousnixon · · Score: 5, Funny

    I was a client of MS/DW. I kept trying to let my financial advisor know about this wonderful pill that would make his penis bigger, and I get the feeling that MY emails were deleted as well!

    --
    -- sometimes AND gates turn me on.
    1. Re:They deleted MY emails! by Anonymous Coward · · Score: 0

      They don't need to worry about that... as I'm sure I have a few dozen copies of your emails that I'm willing to sell them for just a fraction of the judgement.

    2. Re:They deleted MY emails! by metlin · · Score: 1

      > I was a client of MS/DW.

      Shouldn't that be, "MS/DW were a client of mine"? ;-)

  21. Policy of a large accounting firm.... by Anonymous Coward · · Score: 0, Interesting

    Not going to say which one but they only keep backups of email for 14 days! It's the responsibility of the partner to save email and back it up and the parter is the one that gets subpoena'd when the shit hits the fan.

    1. Re:Policy of a large accounting firm.... by blogeasy · · Score: 1

      Maybe they should have used Google's Gmail then they'd have plenty of space for their emails and the attorneys could easily search for all those incriminating details.

      --

      Browse the Information Directory
    2. Re:Policy of a large accounting firm.... by 8086ed · · Score: 1

      EXACTLY what I thought.

  22. Or Hummer... by Anonymous Coward · · Score: 0

    Maybe the warm, fudgy kind you can only get from your mom in a San Francisco stud pub.

  23. Selective Memory Loss by SoupIsGood+Food · · Score: 5, Insightful

    I think the issue is "selective memory loss" - Microsoft plays this card all the time in court. Emails from a relevant time period are "deleted" when convenient, while older or newer or even contemporaneous mail is saved... the judge in this case was simply smart enough to call shenanigans.

    You can delete old email if you're that hard up for space, just have a rock-solid deletion policy you can prove you adhered to in a court of law.

    It also helps to audit your archives and backups regularly, and document what data was lost when. 'Cuz face it, every admin at some point or other loses some data to corruption, hardware failure, bookeeping mixups or user error. Knowing what you forgot and when you forgot it can help in situations where not having the data on hand can cost a billion bucks or so.

    SoupIsGood Food

    1. Re:Selective Memory Loss by Anonymous Coward · · Score: 0
      Microsoft plays this card all the time in court.

      Example, please. Since when is Microsoft even in court "all the time"?

    2. Re:Selective Memory Loss by Anonymous Coward · · Score: 2, Funny
      You can delete old email if you're that hard up for space, just have a rock-solid deletion policy you can prove you adhered to in a court of law

      We have a rock solid deletion policy, we delete all incriminating e-mails.

    3. Re:Selective Memory Loss by DannyKumamoto · · Score: 1

      You can delete old email if you're that hard up for space, just have a rock-solid deletion policy you can prove you adhered to in a court of law.

      But if the law requires 3 year retention, no company policy will trumpt Fed law. I'm no lawyer but I would think that court cases will enforce it, too, starting with this one.

      I suppose one could encrypt old email and claim that the key was lost (or completely random) but then the court will probably make you PAY to crack the encrypted email....

      --
      Danny Kumamoto
    4. Re:Selective Memory Loss by Anonymous Coward · · Score: 0

      Maybe they would blame the lost emails on a "software failure" on the email server. That or "filesystem corruption".

    5. Re:Selective Memory Loss by jbolden · · Score: 1

      Get a user name before making an RFI.

    6. Re:Selective Memory Loss by geekee · · Score: 1

      "I think the issue is "selective memory loss" - Microsoft plays this card all the time in court. Emails from a relevant time period are "deleted" when convenient, while older or newer or even contemporaneous mail is saved... the judge in this case was simply smart enough to call shenanigans.
      "

      So I'm suppose to save every post-it note someone sticks on my monitor now too? Do we have to record every conversation at work now too? Just because email is easy to store doesn't mean it must be stored by law. This is a huge privacy issue, but it's a corporation, so the anti-corporate culture on /. make everyone think its ok to assume people are guilty because they can't prove they're innocent.

      --
      Vote for Pedro
    7. Re:Selective Memory Loss by zakezuke · · Score: 1

      I think the issue is "selective memory loss" - Microsoft plays this card all the time in court. Emails from a relevant time period are "deleted" when convenient, while older or newer or even contemporaneous mail is saved... the judge in this case was simply smart enough to call shenanigans

      If you've used Outlook and Exchange you'd know this is a feature, but this feature doesn't work if your client useing SMTP and POP.

      --
      There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
    8. Re:Selective Memory Loss by Guido+von+Guido · · Score: 1

      He works for Microsoft! Duh!

    9. Re:Selective Memory Loss by Guido+von+Guido · · Score: 1
      What I'm getting from this is that you should have a reasonable policy and you should follow it. If you don't follow it and delete potentially incriminating email before your policy dictates that you should, well, that could cause legal problems.

      If your company has a post-it note retention policy, then yes, you should keep the damn things. If not, no.

      This assumes that other regulations/laws don't apply.

  24. Idiot by pyite69 · · Score: 5, Insightful

    where are my moderator points when I need them.

    Most companies purposefully choose short retention policies, in an attempt to avoid these kinds of settlements... it isn't a sysadmin's fault.

    The theory was that this would let them discard old emails without having it be intentional obstruction of justice. I guess that theory will be out the window now.

    1. Re:Idiot by TripMaster+Monkey · · Score: 1

      it isn't a sysadmin's fault.

      And just what makes you think that the blame that hits the aformentioned sysadmin will be in any way a function of fault?

      where are my moderator points when I need them.

      I think you may have failed to notice my ^_^ that I tacked onto the bottom of my original post. See what it says after 'Score:' up there? That's pretty much what I was going for.

      Try to take yourself a little less seriously.

      --
      ____

      ~ |rip/\/\aster /\/\onkey

    2. Re:Idiot by Zeinfeld · · Score: 1
      Most companies purposefully choose short retention policies, in an attempt to avoid these kinds of settlements... it isn't a sysadmin's fault.

      Yes but Financial institutions are required to keep the material for three years by law.

      The real problem here is that lawyers tend to worry about the incriminating email being found and they don't think about the email containing an alibi being found, or for that matter the email that helps the company win a major contract or do business more efficiently being found.

      Some of the concerns can be reasonable, I have been in cases where it has cost hundreds of thousands of dollars to perform discovery. But that is really a consequence of the material being spread thin which is in turn a consequence of the fact that people need it and store the stuff they need.

      --
      Looking for an Information Security student project suggestion?
      Try http://dotcrimeManifesto.com/
    3. Re:Idiot by ichin4 · · Score: 1

      Actually, that theory works fine for most businesses. Financial services businesses are subject to a special law requiring that they retain all email.

    4. Re:Idiot by Anonymous Coward · · Score: 0

      Umm the SEC says you keep e-mails for 7 years on a rolling basis.

  25. oh yeah! by python_kiss · · Score: 0

    The financial giant Morgan Stanley lost a $1.45 billion judgement yesterday due, in part, to their failure to retain old email. I can relate to that.

    --
    Science without religion is lame. /. without me is lamer
  26. To Keep or Not to Keep by WAR-Ink · · Score: 3, Informative

    That is the question. The answer is keep it, for a while.

    Email records can be subpoenaed just like anything else. If it benefits your case, it would be nice to have, if it hurts our case, it would not be so nice to have.

    When I write computer use policies, I recommend keeping it for 1 to 2 years. Depending on the type of business that might get extended out much longer. A start-up company might want to keep it 10 or more years to cover any possible arguments with their VCs over who owns the IP.

    So why not keep it forever? Unless you want to have the lady sueing you for sexual harassment making your companies email part of the public record, you might want to set some limits.

    The key is to document, in writing, what that limit should be. For example, maybe put it in your companies Computer Use policy. You have one...right?

  27. How about MS? by Nom+du+Keyboard · · Score: 2, Interesting
    So when will Microsoft have to comply with these requirements? I heard they've been reportedly flouting the e-mail retention rules for by designating some completely unrelated person(s) as the project leads so that if they ever get called to turn over "relevant e-mails on specified projects", they turn over ones for people who where truly not involved while destroying the incriminating ones.

    This came out during a trial where MS appeared to partner with a software company on smartphones, and then terminated the agreement after seeing the technology. Shortly afterwards they announced their own product that had suspiciously similar features to the technology of the cut-out company.

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
    1. Re:How about MS? by jbolden · · Score: 1

      As soon as a Microsoft employee steps forward and says he did such a thing people will go to jail. The civil system in general isn't well set up for criminal behavior.

  28. See me and raise me by Doc+Ruby · · Score: 1

    More like:

    MorganStanley suit: Look, heh, heh, couldn't we have just lost those emails the court wants?

    Morgan Stanley sysadmin: Maybe, if I just got a $1M raise.

    --

    --
    make install -not war

  29. not as big a deal as it seems by Anonymous Coward · · Score: 1, Interesting

    i'm an it consultant at morgan stanley, and i haven't heard anyone talking about it around where i work (although that could be just the techies that i spend my time with not caring), and if you read more news stories on this, lots of people, not just inside morgan stanley, are pretty confident that the rulings will be overturned. and if you think the money's an issue, morgan stanley's profits were $4.5 billion last year, and in the first quarter of 2005, $1.5 billion. i'm not saying that this wouldn't be bad if it stands, or that morgan doesn't have any other problems, but the situation isn't as dire as a lot of people are making it out to be.

    1. Re:not as big a deal as it seems by Anonymous Coward · · Score: 0

      Dont worry the SA who could not restore them.

    2. Re:not as big a deal as it seems by Anonymous Coward · · Score: 0

      I seem to remember working for a large tech company. They were under an SEC investigation. during which they found a 1.1 million dollar account error. They just kind of said no big deal we are a Billion dollar company.

      6 months later we were sitting on our butts in the production area. Little over a year later the company was sold.

  30. Used to work for MS by Anonymous Coward · · Score: 0

    They spent millions to become SOX (Sarbanes Oxley) compliant and had a rather lavish party after they had achieved it [or so they thought]

    1. Re:Used to work for MS by Monkeman · · Score: 1

      "Microsoft" and "compliant" used in the same sentence? The very fibre of the universe has been bent!

  31. Not the sys admin by Synn · · Score: 2, Insightful

    2 months ago I was in a tech presentation meeting where there was company promoting their email retention software(sat between the world and the email host, saving all the emails that went through in a read only state). It was specifically aimed at recovery for just this sort of investigation.

    The problem wasn't the sys admins, they all saw the need for it, the road block is convincing these companies to buy the needed systems.

  32. Their entire operation is on Token Ring... by __aaclcg7560 · · Score: 1

    I recently had an overnight IT job at a local Morgan Stanley office to covert their network from Token Ring to Ethernet. The funny thing was that the motherboard for all the computers had a built-in Ethernet port, and the relatively new building was wired for Ethernet, but they had Token Ring installed everywhere. Their technology upgrade cycle must be about 20 years long.

  33. sliding schedule - SEC rules? by bobalu · · Score: 2, Informative

    I worked at a large broker, and they had to be able to come up with a two-week old email immediately, a year old email within two weeks, etc., back to like seven years I think.

    --
    The revolution will NOT be televised.
  34. harbinger definition by Anonymous Coward · · Score: 1, Informative

    n : an indication of the approach of something or someone [syn: forerunner, herald, precursor] v : foreshadow or presage [syn: announce, annunciate, foretell, herald]

  35. How I read it... by Anm · · Score: 0

    The CEO of a record retention software company noted, 'Morgan Stanley is going to be a hamburger'.

    literacy? Who needs it

    1. Re:How I read it... by Anonymous Coward · · Score: 0

      Funny thing is, I read it correctly the first time I saw the story. The second time I saw the story, I thought it said "hamburger".

      Strange.

      (posting anon because I used a mod point here)

    2. Re:How I read it... by cranos · · Score: 1

      Well they're certainly in a pickle aren't they.

      Sorry, Im tired.

    3. Re:How I read it... by Glowing+Fish · · Score: 1

      He will only be a hamburger after you run around, causing the different layers of him to all drop to the bottom.

      --
      Hopefully I didn't put any [] around my words.
    4. Re:How I read it... by Anonymous Coward · · Score: 0

      Maybe they were thinking in terms of Cult of the Dead Cow.

      hamburgers... yum.

      When I was young (5 or 6 years old) my "father" took the entire family to a slaughterhouse and we watched the entire process from the time the cow was shot, how it was bleed/skinned/dismembered, where the unediable parts went, all the way to the point where the beef was loaded on trucks. He had just gotten back from Vietnam and he felt that it was important that we know where our food came from, just how temporally short/arbitary life was and that the people/systems channeling you through life were not necessarily our friend.

      in the 33+ years that have past, everything I was exposed to and learned that day still hold true; but, in particular, I learned the following:

      1 - sometimes you really don't want to know the process involved in the creation of the products you consume (regardless if it's sneakers, hamburgers, the electricity that comes into your house, the sports you so enjoy or just about anything and everything we deem "good" in our daily lives)

      2 - I still like hamburgers

      3 - someday, somewhere, someone will put a gun to my head and kill me so that they can enjoy something that I have that they want (you can take that metaphorically if you'd like, but to come back on topic, it applies to the Morgan Stanley suite).

      One final question that everyone seems to be ignoring: How much would have Morgan Standly potentially lost if their e-mail had been exposed? To answer that question, you need to think long term, you need to think class-action, you need to think about how much everyone lost in the dot com crash and you need to think about *EVERY* mom-and-pop invenstor who put their money on the line because that's where Morgan Stanly said it would grow.

      "One [cow] at a time." said the slaughterhouse manager, that's how you eat a whale.

  36. The Dilemma of Archiving Email by workerbeedrone · · Score: 1

    A great sage once said, "You're damned if you do, and you're damned if you don't."

    1. Re:The Dilemma of Archiving Email by Anonymous Coward · · Score: 0

      Yes, but in this case, it should probably read:

      You're definetly damned if you do, but you're probably less damned if you don't. ..and the judge turned that into golden reality.

  37. Time Study Analysis on the Cubicle Slaves by Cryofan · · Score: 1, Insightful

    Yep, it's like the olden days, now that they have essentially busted the unions. We are headed back to the bad old days of time study, 16 hr days, 6 day weeks, etc.

    Pretty soon if you get a bad mark on your time study, you will be up for 39 lashes.

    Over in Europe, meanwhile, they work 20% less year than we do.

    --
    eat shiat and bark at the moon
    1. Re:Time Study Analysis on the Cubicle Slaves by mpost4 · · Score: 2, Insightful
      Over in Europe, meanwhile, they work 20% less year than we do.

      And have what, 20% unemployment rate? No thanks, I'd rather work 20% more then not at all.

    2. Re:Time Study Analysis on the Cubicle Slaves by fbjon · · Score: 4, Informative
      You're almost right, but off by 11 years. Finland in 1994: 16,6%; in 2004: 8,8%.

      And hey, at least we don't burn out like a lightbulb after a few years.

      --
      True confidence comes not from realising you are as good as your peers, but that your peers are as bad as you are.
    3. Re:Time Study Analysis on the Cubicle Slaves by metlin · · Score: 1

      Over in Europe, meanwhile, they work 20% less year than we do.

      And that is a good thing how?

      Honestly - I'd think that working more is a good thing, not less.

    4. Re:Time Study Analysis on the Cubicle Slaves by rodgster · · Score: 1

      Don't worry, your boss isn't reading this discussion.

      --
      Who will guard the guards?
    5. Re:Time Study Analysis on the Cubicle Slaves by metlin · · Score: 1

      Hah. That's funny. Just that I'm amused by the fact you think someone should like their work only because their boss is watching and not because they might genuinely like it.

      European methods encourage lethargy, where folks can work for part of the year and take the rest of the time off. A system where the fittest survive and the rest perish is what is needed, and that is what the American system is.

    6. Re:Time Study Analysis on the Cubicle Slaves by mrchaotica · · Score: 1

      The claim is that they're more efficient: instead of "working" for 8 hours (5 hours of work and 3 hours of Slashdot), they put in only 6 hours, but it's all actual work.

      Beats me if it's true, though...

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    7. Re:Time Study Analysis on the Cubicle Slaves by metlin · · Score: 1

      Ah, so they don't "pretend" to do work like we do - they actually work?!

      Sheesh, are they nuts or somethin'!?!??!

    8. Re:Time Study Analysis on the Cubicle Slaves by Thomas+Shaddack · · Score: 1
      A system where the fittest survive and the rest perish is what is needed, and that is what the American system is.

      That's all nice - until you or your friend becomes the one who is about to perish. If you still can afford to have friends, as the race to the bottom squeezes more work time and energy of you. And don't even think about having children, they require time to be spent with them - the time that you can not spend at work.

      And there are other goodies attached: depressions, burn-outs, ulcers.

      Thanks for the offer, but keep this on your side of the Atlantic.

    9. Re:Time Study Analysis on the Cubicle Slaves by metlin · · Score: 1

      Yup, something needs to be sacrificed for the advancement of the civilization! =)

      And yes, I've seen some wonderful parts of Europe - Scandinavia with its exorbitant taxes and bad productivity, or England with its equally ridiculous taxes and high cost of living.

      No thank you, I'll take the US anyday with its depressing friend-killing ulcers and burnouts. At the very least, it helps us stay on top of things.

    10. Re:Time Study Analysis on the Cubicle Slaves by Thomas+Shaddack · · Score: 1
      Yup, something needs to be sacrificed for the advancement of the civilization! =)

      What do you define as "advancement"? You know, for the purpose of cost-benefit analysis?

      And yes, I've seen some wonderful parts of Europe - Scandinavia with its exorbitant taxes and bad productivity, or England with its equally ridiculous taxes and high cost of living.

      Just couple degrees eastwards, the cost of living is not as high. Some of your work is even being "insourced" here. And taxes? Guess what you will have to pay when the chickens come home to roost and your National Debt will have to be paid.

      No thank you, I'll take the US anyday with its depressing friend-killing ulcers and burnouts. At the very least, it helps us stay on top of things.

      On top of - what? Manufacturing is virtually all in China, everything that can be done over the phone or Net is flocking to India and other such places, biomedical research is pushed to places like Korea, and universities are losing their attractivity for foreigners as the visa are becoming more and more annoying to get, to the soundtrack of loud cheers of European and Australasian universities. What's left is maybe the military power, though even that is taxed now by two unnecessary wars, spreading it thinner than butter on an airline-catering sandwich and pushing the whole country deeper into debt trap.

      Also keep in mind that a picture of your kids on the office desk is a poor substitute for the real thing.

      Sorry, but getting virtually no vacation time in exchange for this thing of "top" does not look exactly like a good deal.

    11. Re:Time Study Analysis on the Cubicle Slaves by metlin · · Score: 1

      Okay, looks like it wasn't obvious from my comments - but I was kidding.

      It was sarcasm the whole time - get it?

    12. Re:Time Study Analysis on the Cubicle Slaves by Thomas+Shaddack · · Score: 1
      Okay, looks like it wasn't obvious from my comments - but I was kidding.

      Well, I saw such things being said and meant completely seriously. In some cases even by professional economists. *shudder*

      It was sarcasm the whole time - get it?

      Now yes. The Simpsonese "d'uh" is on me.

    13. Re:Time Study Analysis on the Cubicle Slaves by Anonymous Coward · · Score: 0

      If that were true, the American system would have completely failed to "establish Justice" and "promote the general Welfare". I hope you recognize those phrases, they're pretty important.

    14. Re:Time Study Analysis on the Cubicle Slaves by Anonymous Coward · · Score: 0

      Yeah, like the top of the UN quality of life list... oh wait. that is Norway, the US is way down.

    15. Re:Time Study Analysis on the Cubicle Slaves by Money+for+Nothin' · · Score: 1

      ...and about a 3% GDP growth rate. Pretty mediocre by U.S. standards, really; we haven't had an unemployment rate as high as yours since about 1985, and moreover, our GDP growth rate tends to average around 3-3.5% per year. We employ more people more often and tend to grow faster all the while.

      Nevertheless, compare Finland with current figures for:

      * Germany -- a 10.6% unemployment rate presently, and rising, along with a mere 1.7% GDP growth rate.

      * Norway -- 4.3% unemployment, 3.3% GDP growth.

      * Sweden -- 5.6% unemployment rate, 3.6% GDP growth.

      * U.S. -- 5.5% unemployment, 4.4% GDP growth.

      * U.K. -- 4.8% unemployment, 3.2% GDP growth.

      * Switzerland -- 3.4% unemployment, 1.8% GDP growth.

      * Japan -- 4.7% unemployment, 2.9% GDP growth.

      * Hong Kong -- 6.7% unemployment, and a torrid 7.9% GDP growth.

      All figures taken from the CIA World Factbook (of course, place your own value on stats coming from the same U.S. government agency that overthrows democratic nations, lies on-demand, and kills people on a whim)...

  38. Damned if you do, Damned if you don't by Delilah+Jones · · Score: 1

    So, according to the article, you're screwed if you hoard every last email and IM file like some OCD patient, since they can have "compromising material."

    And you're screwed if you delete these files for not maintaining proper records, since it looks like you're trying to hide something.

    Since the only plausible escape from this bind seems to be hoarding everything, without having any "compromising material," it looks like we're all in for some good ol' compliance training!

    (Which, by the way, is also going to set the company back.)

    --
    http://augustwestproducts.i8.com
    1. Re:Damned if you do, Damned if you don't by jwilkins13 · · Score: 1

      Not any different from the real (paper/film) world - you're screwed if you hoard every last scrap of paper with scribbles on it, because those may be indicative of a state of mind...
      And you're screwed if you throw them away (especially if you *just* throw them away as opposed to, say, shredding them), since it looks like you're trying to hide something.
      The only plausible escape is in fact compliance training, typically in the context of a defined and enforced records management program with established policies and procedures, file plans, retention schedules, etc. AND have the legal team vet the results!
      For more info you could visit ARMA International, the Association of Records Managers and Administrators, at http://www.arma.org./ Equivalents exist in numerous countries around the world.
      And yes, it will set the company back, but I daresay less than $1.45 billion. I know consultants are expensive, but we're not THAT whorish. Most of us. :D

    2. Re:Damned if you do, Damned if you don't by Delilah+Jones · · Score: 1

      So, in other words, you agree with me?

      lol :)

      --
      http://augustwestproducts.i8.com
  39. Harder to keep old mail than you think by dotgain · · Score: 2, Informative
    Now so many people send HTML email around with lovely (read: badly jpegged text, tacky looking) signatures, background patters (to impede readability) and animated smilies scattered around the letter (to make you look even less mature) it's actually a big deal to keep all these letters. Where the text doesn's sum up to more than 1k, we've got a 100k email that all my users want to keep on our poor exchange server FOR SEVEN YEARS.

  40. Still not as bad as keeping psychotherapy notes... by Delilah+Jones · · Score: 1

    We're supposed to keep them for seven years. SEVEN!! Not just three, as in this case.

    And be careful what you write in those notes, or they can come back to haunt you!

    "Mary came in today wearing a pleasantly revealing bodice, showing, above all else, an ample bosom that might well be used to serve cocktails...."

    --
    http://augustwestproducts.i8.com
  41. Yes, but when the madmen are running the asylum... by shanen · · Score: 5, Interesting
    What actually strikes me as interesting about this is the battle for control of reality and truth. As you noted, many companies want to delete email quickly, but you ignore the question of why. If they are only doing good and honest things, then (you would think) they should be delighted to be able to conclusively prove their innocence. Yet they want to delete the email?

    Aha! Maybe they aren't so innocent, and the email tends to reveal their real intentions and actions.

    Point one: You can't make a lot of money by being completely and absolutely honest. Just how much a "lot" means is subject to debate. The original quote was $1 million, if I recall correctly, but that isn't so much money these days, so I think it would sound better with $1 billion.

    Point two: I don't really blame them for going along with the modern trend. Look at the political leaders we have these days--and their popular support. I think Cheney is the No.1 poster child for corporate corruption. A few years of government "service", then he goes to Haliburton and rakes in the big bucks, then goes back to politics and starts an unnecessary war that "purely coincidentally" throws billions of dollars back to his old company--which is STILL paying him deferred compensation. However, he'll be back in business before the government has to try and pay the piper. If he lives so long, I'll have to count it as evidence against the existence of a just God. I really think a just God would have thoroughly smitten Cheney a good while ago.

    You'll note that BushCo is also very eager to control their little secrets, and I'd bet they'd be delighted to erase all of their email, too. The next interesting question is whether or not they can do it, given the state of modern technology. How can they make sure someone hasn't burned a CD that contains the truth?

    --
    Freedom = (Meaningful - Coerced) Choice != (Speech | Beer^2), and sad sock puppets' bad mods avail them naught.
  42. IANAL - Someone help me understand this. by tshak · · Score: 3, Insightful

    Can someone with more legal understanding than myself please explain why emails can be considered as hard evidence?

    1) They can't be authenticated: There's no way to prove if the email was written by the person on record.

    2) The contents can not be validated: There's no way to prove that the contents were not altered in transit.

    To me, email is so easy to spoof that I would take anything I got from such "evidence" with a huge proverbial bucket of salt. Furthermore, I know that institutions such as Morgan Stanley are required to keep certain records on hand but considering the fragile nature of email I find it quite odd that companies would be required to keep it around. Do IM conversations fall into the same category?

    Call me ignorant (I am), but this issue really confuses me. It's not like Morgan Stanly destroyed a bunch of notorized documents.

    --

    There is no longer anything that can be done with computers that is nontrivial and clearly legal. -- Paul Phillips
    1. Re:IANAL - Someone help me understand this. by TheNumberSix · · Score: 1

      IANAL either but I've had to live through discovery on a few occasions for work.

      The question as to "if something is worthy evidence" really doesn't apply during "discovery". People can request all kinds of things and generally they seem to get their way if the things requested can even reasonably be material to the case.

      If it's "good" or "authentic" is a question that happens at trial, not discovery.

      That's why discovery is so freaking awful. It is time-consuming and dreadful, since there's such a wide latitude of stuff they can ask for.

      --
      Never confuse feeling with thinking.
    2. Re:IANAL - Someone help me understand this. by SGGent · · Score: 1
      You can apply those arguments somewhat to memos. Someone could easily forge one or one could be changed while passed around. Email is an accepted form of corporate communication. If you are worried about the authenticity then keep logs. Then you start falling into documenting handling and chain of evidence.

      Basically case law and legislative laws say that if you keep something you better have a policy for it in writing. Stick to the policy and you can do a good job of CYA. Just never delete anything once you enter into some civil/criminal court involvement. Some places keep appointment calendars and legal pads as part of their retention policies.

    3. Re:IANAL - Someone help me understand this. by jbolden · · Score: 4, Interesting

      Lots of other things considered "hard evidence" don't meet those standards either. The threee big standards for rejecting evidence are:

      irrelevant,
      immaterial
      violates rules against "hearsay"

      Judges and courts are fine dealing with information that may or may not be true. They are set up to evaluate those sorts of things.

    4. Re:IANAL - Someone help me understand this. by pantycrickets · · Score: 1

      Can someone with more legal understanding than myself please explain why emails can be considered as hard evidence?

      1) They can't be authenticated: There's no way to prove if the email was written by the person on record.

      2) The contents can not be validated: There's no way to prove that the contents were not altered in transit.


      I'm certainly not a lawyer, but I do maintain everything technology related here at a large law firm.

      A lawyer once asked me to try and dig up some really old email from years ago to file with the courts. We have some ancient tapes around here from before my time here, but no drive to read them. When I jokingly told her that it would be easier to forge the email, insert it into the system, and print a copy of that she almost shit her pants. I have never understood how any court could seriously consider the integrity of an email to worth anything. But, like I said.. they're the lawyers, not me.

    5. Re:IANAL - Someone help me understand this. by WhatAmIDoingHere · · Score: 1

      You must have been watching Law and Order from the beginning.

      --
      Not a Twitter sockpuppet... but I wish I was.
    6. Re:IANAL - Someone help me understand this. by Anonymous Coward · · Score: 0

      You must be a lawyer (or studying to by one)...

      If someone spoofs a damaging e-mail from you and the management does nothing and you do nothing... what the fsck does that say about you and your company?

      You know... that's why there's this jury of your peers non-sense. It's there to cut through all the crap that lawyers and law makers dream up. ...see you in court fscker (I'll be one of the 12 people you're trying to sell your horseshit to)

    7. Re:IANAL - Someone help me understand this. by Autobahn · · Score: 1

      IANAL also, but I do have a decent amount of mock trial and other legal experience (which convinced me to become an engineer and not a lawyer). Usually a document (email, letter, anything written) isn't allowed into court as evidence unless a witness testifying under oath can identify it. So usually you call the guy whose name is on it and ask if he wrote it, and he'll say yes because otherwise it's perjury.

      If he does say no (or that he doesn't know), you can usually put together enough of a factual case that they had to have sent it to make them look like they are obviously lying. The factual case would be: IP address is registered to their subnet, IP logs showing their computer's MAC at that address, lots of email from that account with that IP and MAC (so it's not forged), etc. Once you make a good case that it's legit, they have to provide evidence, not just an allegation, that it's forged, or it gets in.

      People do say that they don't remember writing it, etc., but the fact that it came from their account and has their name on it is usually pretty persuasive to a jury.

      Of course, if there is an actual question about who wrote the message (e.g. it came from a family computer), and no one will authenticate it, it may very well not be allowed in court. Written documents like emails and letters can be a bitch to get in (anything with a signature is basically automatically admissible, which is why you sign legal documents among other reasons).

    8. Re:IANAL - Someone help me understand this. by Anonymous Coward · · Score: 0

      IAAL.

      I've read through the replies to this question, and there's an unnecessary morass of complexity.

      The Federal Rules of Civil Procedure, Rule 803, provide a number of exceptions to the "Hearsay Rule". State rules of civil procedure generally have an identical list of hearsay exceptions (there are some differences, but most of the exceptions are derived from precedent and English/American common law).

      The exceptions to the rule against hearsay do not require rock solid credibility. That is why a jury exists - to evaluate the credibility of witnesses and evidence. Instead, the exceptions exist because there are certain types of hearsay that are both necessary (because otherwise it would be practically impossible to make a case) and more reliable than others (because it is hard to fake, is something that people would tend to lie about less, and/or is something that is easily digestible by a jury).

      These exceptions explain why a witness can get on the stand and pontificate about about a defendant's character or reputation. (Actually, the rules merely permit it, you'd need to read more academic law articles than most people would care to digest to understand why).

      The emails are non-hearsay evidence under the so-called "business records" exception to the hearsay rule:

      (6) Records of regularly conducted activity. A memorandum, report, record, or data compilation, in any form, of acts, events, conditions, opinions, or diagnoses, made at or near the time by, or from information transmitted by, a person with knowledge, if kept in the course of a regularly conducted business activity, and if it was the regular practice of that business activity to make the memorandum, report, record or data compilation, all as shown by the testimony of the custodian or other qualified witness, or by certification that complies with Rule 902(11), Rule 902(12), or a statute permitting certification, unless the source of information or the method or circumstances of preparation indicate lack of trustworthiness. The term "business" as used in this paragraph includes business, institution, association, profession, occupation, and calling of every kind, whether or not conducted for profit.

      For some reason, the average Slashdotter seems to believe that you must have perfectly unassialable evidence to make a case against someone (especially the pro-"filesharing" wing), but the first time that you sit on a jury in a criminal case, you're going to realize that CSI is to criminal prosecution like James Bond is to real intelligence/counterintelligence, and that civil matters have an even lower burden of proof.

      To address your questions in the context of the Morgan Stanley case:

      1) They can't be authenticated: There's no way to prove if the email was written by the person on record.

      Except that they would have been Morgan Stanley's records held on Morgan Stanley's systems and under Morgan Stanley's exclusive control up to the time that they are produced in discovery. You are also forgeting that if an email is evidence in the case, the lawyer is going to grab both the sender and the receiver, question them in a deposition under penalty of perjury, and get them to authenticate or dispute the authenticity of the email. Then there's the deposition of the system administrator, an expert in computer forensics, etc.

      2) The contents can not be validated: There's no way to prove that the contents were not altered in transit.

      See the above. Now create an email-alteration theory that doesn't sound like a bad screenplay for Conspiracy Theory II. Also, in both civil and criminal cases, the standard for admissibility of evidence not as high as you appear to think. Federal Rule of Civil Procedure 401, for example, states that

      "Relevant evidence" means evidence having any tendency to make the existence of any fact that is of consequence to the determination of the action more probable or less probable than it would be without the evidence.

      So that the email wouldn't have to conclusively prove the issue, just contribute to the plaintiff's burden of proving, in this case, by a preponderance of the evidence (more likely than not, 50+%, etc.) the merits of his case.

    9. Re:IANAL - Someone help me understand this. by FirstOne · · Score: 1

      As part of any forenisc investigation, I always ask clients to print out any incriminating emails they received with FULL headers. The headers help establish an email fingerprint of a sort. The resulting header fingerprint can lead an investigation to one or more email servers, which relayed the message and still have some discoverable records beyond the direct control of either party.

    10. Re:IANAL - Someone help me understand this. by jhylkema · · Score: 1

      IAAL.

      I've read through the replies to this question, and there's an unnecessary morass of complexity.

      The Federal Rules of Civil Procedure, Rule 803


      I think you mean to refer to the Federal Rules of Evidence there, counselor.

    11. Re:IANAL - Someone help me understand this. by hacksoncode · · Score: 1

      The problem with this theory is that *every* email ever sent is "hearsay". It is one computer claiming to be telling you what some other computer claims someone said... With several additional "claimings" inserted in between.

    12. Re:IANAL - Someone help me understand this. by jbolden · · Score: 1

      That's a good point. I could see the courts ruling that all non authenticated email is hearsay based on that.

  43. Good....FINALLY! by PortHaven · · Score: 5, Insightful

    Think about it...

    If it can cost Morgan-Stanley $1.5 billion for not storing email. And 90% of email is SPAM. The risk of deleting/filtering SPAM and losing valid email is going to be too risky.

    Therefore, it will become extremely cost effective for Morgan-Stanley (and other large firms) to hire lobbyists to make unsolicited SPAM (with no valid return email addresses) illegal, criminal, and enforced.

    1. Re:Good....FINALLY! by Anonymous Coward · · Score: 1, Insightful

      Enforced? Are you ready to march off to Nigeria to "enforce" this?

    2. Re:Good....FINALLY! by geekee · · Score: 1

      "If it can cost Morgan-Stanley $1.5 billion for not storing email. And 90% of email is SPAM. The risk of deleting/filtering SPAM and losing valid email is going to be too risky."

      If you think big corporations can eliminate spam, you've been reading /. too often.

      --
      Vote for Pedro
    3. Re:Good....FINALLY! by toddestan · · Score: 1

      With the cost of storage nowadays, the cheapest option by far is going to just buy more and more disk drives and keep everything.

    4. Re:Good....FINALLY! by dantheman82 · · Score: 1

      A few problems with your theory:
      a) I work for a large fiancial company and I personally receive no spam on the corporate account. Then again, I also don't give it out to people...
      b) Dealing with (and storing) spam is much easier considering that any false positives could be very important emails and because space is cheap. On the other hand, hiring lobbyists is less productive...

      --
      This sig donated to Pater. Long live /.
  44. i don't get it by j1mmy · · Score: 1

    email can be faked or altered so easily. why is it even admissible in court as evidence?

    1. Re:i don't get it by SGGent · · Score: 2, Insightful

      Well to all of us nerds we know that email is not so reliable but it's still evidence. The trial is where you argue those points. Look at any case where evidence gets thrown out because of of validity. But it is still discovered. And many times discovery is enough to make someone settle. "I'll settle/pay/plead guity so I won't embarrass myself"

    2. Re:i don't get it by Anonymous Coward · · Score: 0

      So true....

      E-mail, unless signed with a key that comes from a certification authority; shouldn't be allowed in court....

      mmmm

    3. Re:i don't get it by gkuz · · Score: 4, Informative
      email can be faked or altered so easily

      Actually, I've come to the opposite conclusion. I don't know every e-mail system, and I don't know what Morgan Stanley was using, but I have administered serious e-mail systems for about 15 years, and I can tell you that in many, it is in fact very difficult to insert a fake message into the message store in the right place, with the right semantic context. Don't forget that in all these cases the recovery is from (presumably) dated and logged backup tapes, possibly under the observation of opposing counsel's expert, and under penalty of perjury. So go ahead, tell me how you insert (or even alter) a message into a multi-gigabyte message store coming off a tape that's been archived and logged at Iron Mountain for the last five years. Will it have the right SMTP transit headers? The correct "In-Reply-To:"? What about the context of the message? Are you replying to someone? Do they later reply to you? Does it all fit together? This is a distinctly non-trivial exercise. Possible, yes, but maybe only theoretically so. And the grunt doing the recovery is *very unlikely* to want to risk going to jail to cover up some fraud he was probably never associated with.

    4. Re:i don't get it by Detritus · · Score: 1

      That's why we have judges and juries. Paper can be forged or altered. Witnesses lie. The world is not a perfect place. It's up to the jury to evaluate the evidence, including its credibility.

      --
      Mea navis aericumbens anguillis abundat
    5. Re:i don't get it by Anonymous Coward · · Score: 0

      You are apparently not very conversant with email.

      Faking SMTP is so easy it is downright trivial, and can be done by hand in a few seconds with telnet.exe, which ships with every copy of Windows.

      Believing that your archive tapes will somehow magically make only the "valid" email go into archive, is more than naive -- it is hilarious.

    6. Re:i don't get it by gkuz · · Score: 2, Informative
      You are apparently not very conversant with email.

      Uh, actually, I am.

      I know I'm a moron for replying to an AC, but here goes. Picture this scenario: you get a subpoena or a discovery request for e-mail from the CFO from five years ago. You retrieve a tape from your archival storage company, and there's an audit trail showing it's been there for four years 11 months. Either the FBI agent or opposing counsel's expert looks over your shoulder while you restore from that tape onto a lab system, unconnected to anything else, running just your MTA of choice under your OS of choice. Let's say it's Notes. File date/time stamps are verified by you and the FBI guy. You then connect one other (verified and trusted) system to your message store, running the MUA of choice. You open the CFO's mailbox and retrieve the requested e-mails. At what point were you able to insert something into the message store?

      Sure, I know how to telnet to port 25 and run the appropriate SMTP commands. So what? How do I modify that old message store? Say it's a Notes or GroupWise database?

      Sounds to me like you are not very conversant with enterprise-scale e-mail systems, but just learned how to spoof SMTP.

    7. Re:i don't get it by gkuz · · Score: 1
      E-mail, unless signed with a key that comes from a certification authority; shouldn't be allowed in court

      Sure, because we all know it's impossible to fake a Verisign cert.

    8. Re:i don't get it by lobotomy · · Score: 1
      I know what you mean: I was trying to get reimbursed for software I had purchased. I submitted the receipt I got via e-mail but was told that accounting would not accept it as proof that I had paid because nowhere in the message did it actually say that I paid with Visa.

      I said "no problem", and a minute later I came back with a printed message that had "paid in full on Visa xxxxxx1234". Accounting was happy.

    9. Re:i don't get it by Anonymous Coward · · Score: 0


      Your point is valid, but I think it is still worth looking at authentication as a problem. You're coming at it from a "how would someone doctor the records after the fact" standpoint. Wouldn't it be a lot easier, if you were involved in something shady and thought it might bite you in the ass later - given that you now know that this email will be retained for years - to just port 25 (or otherwise) spoof a bit of email at the time in order to CYA?

    10. Re:i don't get it by hacksoncode · · Score: 1
      It is true that it's quite difficult to insert ex post facto fake email (depending on exactly how you retrieve the mail, how it's stored, and how much time you have to prepare a trojan restore program).

      It *is* however, very easy to fake *at the time* the original email was sent. It's even possible (probably easier, in fact) to do this from outside the building.

      Modern mechanical and mental spam filters make it easier to get away with it, too, by making it more likely that the recipient won't read a carefully worded fake :-).

      Given that fact (and I assure you it is a fact), how does anyone ever trust *anything* that appears in *any* email? It's not a question of it being faked after the subpoena, but one of verifying it's validity at the time of sending using only data available N years later.

      It's hard enough to even figure out that headers were forged on an email you sent yesterday, but with sufficient will (and subpoena's :-) one can dig into the logs of intermediary hosts and prove it.

      You might be able to assert with reasonably likelihood that an email from 2 years ago was forged, but I dare you to ever have any hope of *proving* it.

  45. How much would it cost to keep all e-mails? by nokiator · · Score: 3, Interesting
    Of course, not being able to produce all the e-mails requested by the court was only one of the reasons for the $1.45B judgement.

    I wonder what would be the long term costs of keeping every piece of e-mail that is sent and received at a large financial organization like Morgan Stanley? To be useful in the context of an unknown future legal case, the e-mail would not only have to be backed up but also needs to be organized in some fashion. And it will accumulate over years. What happens if some piece of e-mail that is crucial to a case happened to be classified as junk? Does this mean that the company will have to keep every piece of junk mail received just in case?

    A couple of companies I worked for lately had an ever increasing emphasis on cutting expenses in areas like manufacturing and R&D, but the expenses associated with trying to "look good" in reference to new legislation like the Sarbanes-Oxley act was virtually uncapped. According to the company Legal Counsel, if they have to go to court, showing that the company hired $1000/hr consultants to decide the record retention policy would be important. Apparently, what the company did nor did not do is not nearly as important as the company to be able to show that best effort along with the prevalent industry practice at the time was put in.

    1. Re:How much would it cost to keep all e-mails? by DrewCapu · · Score: 1

      Um, free?
      ;)

  46. Re:Yes, but when the madmen are running the asylum by jskiff · · Score: 4, Informative

    I think Cheney is the No.1 poster child for corporate corruption. A few years of government "service", then he goes to Haliburton and rakes in the big bucks, then goes back to politics and starts an unnecessary war that "purely coincidentally" throws billions of dollars back to his old company--which is STILL paying him deferred compensation.

    I hate to defend Dick Cheney, but saying he only has a few years of government service under his belt is flat-out false.

    ==
    His career in public service began in 1969 when he joined the Nixon Administration, serving in a number of positions at the Cost of Living Council, at the Office of Economic Opportunity, and within the White House.

    When Gerald Ford assumed the Presidency in August 1974, Mr. Cheney served on the transition team and later as Deputy Assistant to the President. In November 1975, he was named Assistant to the President and White House Chief of Staff, a position he held throughout the remainder of the Ford Administration.

    After he returned to his home state of Wyoming in 1977, Mr. Cheney was elected to serve as the state's sole Congressman in the U.S. House of Representatives. He was re-elected five times and elected by his colleagues to serve as Chairman of the Republican Policy Committee from 1981 to 1987. He was elected Chairman of the House Republican Conference in 1987 and elected House Minority Whip in 1988.
    ==

    From Whitehouse.gov

    --
    It's "no one," not "noone." Who the hell is noone anyway?
  47. Re:Yes, but when the madmen are running the asylum by jbolden · · Score: 1, Insightful

    Bush is the first president to routinely destroy large quantities of documents. So he can get away with it. The fact is the president can pretty much get away with anything when the opposition party is filled with wimps and his own party is in favor of his acts.

  48. Not only that, they got overcharged by Anonymous Coward · · Score: 0

    I'd have deleted every email they ever saw for only $725 million. Along with every other file on every one of their systems.

    For $725 million, I'd have even dynamited some of their servers.

    Heck, for that much I'd have even thrown in a building or two getting bulldozed.

  49. There's also speed to consider. by khasim · · Score: 2, Insightful

    Disk space is cheap.

    But having the email program dig through years and years and years of email just to get the stuff you received today pisses a lot of people off.

    The issue isn't really about disk storage. The issue is that many mail systems are not setup with "live" data disks and "archived" data disks. Everything goes on the live drives unless the user archives it off to a safe location.

    But then how do you make sure you have a backup of that archived data?

    Currently, we're taking the approach of copying all the email that comes in or goes out to DVD.

    It's not a great solution, but the users can do whatever they want with their emails and I'll still have a copy in case any legal issues pop up.

    I suspect that, very soon, email systems will be designed to accomodate the concept of archives as a near-line storage system or even a different storage box. Adding space to a storage box probably won't have the same issues as adding space to a live mail system.

    And having a system that archives email to a different box after a set time since last access or something would definately improve the speed.

  50. Also financial instutions have it a bit different by Sycraft-fu · · Score: 1

    There are rules about retention that are beyond normal companies since they are dealing with money. In most normal cases, you could have a retention policy of 1 week and that'd be fine. So long as your policy was consistent and was something that existed before you were asked for the documents you aren't likely to have any problems.

    I mean we get subponea'd for e-mails every so often and we give them what we can. If that's nothing, they are fine with that. The important thing is that we are truthful and consistent.

  51. Wow, by Anonymous Coward · · Score: 0

    They should have used gmail. /har har

  52. These bankers ... by Saikiran · · Score: 2, Funny

    Someone has to tell them :

    2213.404838 megabytes (and counting) of FREE storage so you'll never need to delete another message.

    :)

  53. Re:Yes, but when the madmen are running the asylum by Anonymous Coward · · Score: 0

    Why yes, you're absolutely correct. Bill and Hillary Clinton were able to promptly find and produce all documents requested in connection with Rose Law Firm.

    Oh... they weren't? The statement must be false then.

    Quit talking out your ass.

  54. E-mail retention by kyoko21 · · Score: 1

    I have email going back to 1994. Is that too long? How far back do the rest of the folks on slashdot go back?

    1. Re:E-mail retention by bennomatic · · Score: 1

      Well, Google has news posts of mine going back to 1991. Does that count?

      --
      The CB App. What's your 20?
  55. Re:Yes, but when the madmen are running the asylum by Python · · Score: 3, Interesting
    You'll note that BushCo is also very eager to control their little secrets, and I'd bet they'd be delighted to erase all of their email, too. The next interesting question is whether or not they can do it, given the state of modern technology. How can they make sure someone hasn't burned a CD that contains the truth?

    Simple, this administration has a policy not to use e-mail. No e-mail, no records. No records, no scandals.

    --

    Python

  56. Many new government retention regulations by reversible+physicist · · Score: 1

    Infostor did an article in February about how healthcare and financial services companies are now required to keep a lot of stuff, and how they are handling it.

  57. What I think really happened by jbolden · · Score: 3, Insightful

    For a large business knowing all the places something might be backed up and how the servers connect to one another requires a great deal of institutional knowledge. Even knowing how to find this sort of thing out requires institutional knowledge and time. Which is to say an experienced system's analyst with the time necessary to do this project and lots of other expert system admins, network admins, etc... for him to talk to.

    This is exactly the kind of "fat" that Morgan Stanley and other companies got rid of 4 years ago. They couldn't answer the question because they no longer understand their email system because they fired everybody who had the broad and deep knowledge. They no longer have people on staff who have the experience in doing this sort of research and they don't have the other kinds of experts available to do it in reasonable time.

    But they would much rather pay the fine than admit this under oath.

  58. On retention, storage, backup, archiving... by cr0sh · · Score: 1
    Being able to keep backups, for any business, should be an easy and no-brainer thing to do. I can see why, for certain information, certain companies would want to have a policy limiting the time period, but for the technical side of things, there isn't any reason that a business couldn't backup all of their systems. In the end, it all comes down to $$$.

    However, what is available for us ordinary users? When I mean "ordinary", I am not just speaking of "Joe Sixpack's" machine (who may or may not care about his data), but also those machines and small networks of machines that us geeks have around our abodes - how do you handle all of the data, in a cheap and reliable manner?

    My network at home is small, and my boxes are tiny - but I still don't have a very effective backup solution. My current attempt, which I already see a weak and ineffective in even the short term, was a custom perl script run by crond on a nightly basis to backup any changes (by looking at the timestamps) to a tar.gz, then every weekend take the last tar.gz and burn it to a CD-R. Change CD-R's each week.

    This wouldn't backup my entire system, but I envisioned it to backup certain areas of one of my systems, data that I wanted to designate as "valuable" to back up - stuff like mail folders, development data (source code and such), and other mostly-text files. Originally, I was looking at putting my mail folders onto this server (I use Mozilla), and remotely mounting the shares via samba. Then, have the backup software burn those folders as they changed.

    The issue that I have run into is that I only have about 700MB per CD-R, and it doesn't do spanning, nor do I want it - I want the backup to be mostly unattended, if possible. I then started looking at my mail folders, and some of them were HUGE! 200-300MB for some - but when I would look at them in Mozilla - the numbers weren't correct! For instance, I have a folder that I use to store junk mail as identified by the junk filter in Mozilla. It automatically moves junk mail there, and I look it over before I delete the junk mail (sometimes I find emails from people whom I haven't communicated with in a while, or from random strangers, etc - but it isn't SPAM). So - there may be 100 spams in the folder, maybe a few hundred to a few meg or so of data, but the mail folder itself (via looking at the directory listing or via 'du') shows the size as something big - several hundred MB or so. It is like when I delete from these folders, the actual email isn't deleted, just a pointer or something in the file or elsewhere. Is this a bug or by design, I don't know...

    But, it defeats my backup strategy, regardless, because other folders that I want to keep are also like this - I need them smaller, or I need a larger backup medium. I have looked into using old DAT drives, or into a DLT solution (I don't have the money for anything fancy) - DLT looks OK, DAT I have some drives and tapes for (not sure about a controller though), DVD+/-R is also a possibility, I have also thought about creating a redundant box to stream a backup to another drive on a nightly basis.

    Basically, I am wanting to be able to keep a backup of some key files (not everything on the server, it isn't needed at this point), and maybe guard against accidental deletions/changes on a weekly basis (these aren't as important - I figure that if I need something that I deleted or changed, I will need it within a week - not several months down the line). What do others here use? Is it best to go with a tape system? Should I stick with a CD-R solution? Should I move to a DVD solution? Should I go with DAT or DLT? Or, would another box with some old hard drives in it be ok?

    I realize that none of these ideas are meant for an "enterprise" solution, and I am not looking for that level of protection. I just would like to have something to protect some key data that I wouldn't like to lose. In many cases (like my development work), I take a "snapshot" of the data as the project(s) progress, and burn it to CD-R so that

    --
    Reason is the Path to God - Anon
    1. Re:On retention, storage, backup, archiving... by Anonymous Coward · · Score: 0

      Use the compact folders feature in the email program. It will make that 400 meg nothing file become what it should.

    2. Re:On retention, storage, backup, archiving... by Anonymous Coward · · Score: 0

      you need to "empty deleted items" or "purge deleted messages" Thunderbird and Mozilla COPY not MOVE messages from your imap inbox to your imap deleted/spam folders. Purge your inbox and it should fall in size

    3. Re:On retention, storage, backup, archiving... by n0spamus · · Score: 1
      With regards to the mailbox not shrinking when you delete the spams, Mozilla requires you to "Compact this folder".

      The reason for this is performance: if Mozilla had to rewrite a multi-hundred MB file every time a message were deleted, it would be extremely slow (likely, as long as it takes to run "Compact this folder"). Instead Mozilla uses indexes to keep track of the messages.

      Regarding 700MB per CD, you can upgrade to DVD and get more than 4GB. DVD writers can be had for under $100 these days, and media is cheap. A 16x DVD writer can write a full disc in under 10 minutes.

      For backups larger than 4GB, your best bet is probably a hard drive, preferably on another machine in another geographic location. If you want to get fancy, there is a very cool incremental backup solution for UNIX/Linux that can be set up using "rsync":

      http://www.mikerubel.org/computers/rsync_snapshots

    4. Re:On retention, storage, backup, archiving... by dtperik · · Score: 1

      Regarding the backups you want to do, I've been very happy with http://www.rsnapshot.org/. I've come to use this as my own backup, as well as the backup system for 2 organizations I manage systems for (one of which is an investment organization, so is under some of the rules outlayed here).

      - Dan

  59. Re:Yes, but when the madmen are running the asylum by Moofie · · Score: 2, Insightful

    "You can't make a lot of money by being completely and absolutely honest."

    Then you shouldn't make a lot of money. The end does not justify the means.

    --
    Why yes, I AM a rocket scientist!
  60. reliability! by pentalive · · Score: 1

    Not only is there the disk space, and the speed, there is the actual reliability of the email system.

    One place where I worked used CC:Mail in-house (yes this was years ago) and they never did the maintenance or deleted old email messages. They were told "It's just like a big file cabinet", After I started the mail servers would crash and take a full day and a night to repair, usually with some loss of email.

    It was like pulling chicken teeth (ie very hard) politically to get management to go for weekly (on saturdays) maintenance to keep the post offices up during the week, and even harder to institute a 6 month deletion policy.

    We Had to _sell_ the 6 month policy, then a 3 month policy, finally we got down to a 1 month deletion policy before we switched to Lotus Notes.

    Email is a database, It needs to be maintained. Usually that includes pointer repair of some sort and empty space reclamation. Hopefully it also includes old message deletion.

    (The Saturday thing wasn't bad, I usually got Mondays off so I still had a two day weekend, Tuesdays off if Monday was a holiday)

  61. Probably somewhat right... by Junta · · Score: 1

    I know more than a couple particularly large corporations have both technical implementations and strict policies about making it non-trivial to keep email. Currently, any email that sits in my mailbox for more than 90-days unless I back it up gets automatically deleted. This is not due to storage/budget constraints, but entirely due to some perceived decreased liability.

    I wonder if this judgement will make them rethink their hopes that if they throw it away it can never come back to haunt anyone..

    --
    XML is like violence. If it doesn't solve the problem, use more.
  62. Really have to keep them? by Anonymous Coward · · Score: 0

    I know that once you have been notified of a court case or government investigation it becomes illegal to destroy anything that might be material, including emails. But can anyone cite where SOX or any other law says that you have to keep email for any particular time period if you're not being sued or investigated? I know there are lots of auditors and software companies that can make a bunch of money by implying you should keep them for ever or for a well specified time, but I can't find any legal requirement anywhere????

  63. What to keep ? by Alain+Williams · · Score: 1
    The idea seems to be to keep everything that shows what was communicated between some people, so how about:

    • All post it notes
    • All printed documents that have scribblings/notes on them (which makes them different from the on disk version)
    • Flip charts used at presentations
    • Take a copy (photograph) of black/white boards used in presentations
    • Blotting/doodle paper

    And that does not cover the most important communication mechanism of all: Speech, so should we insist on audio recorders:

    • In all offices
    • On all 'phone calls
    • In the toilets (or bathroom as US people say)
    • Outside where smokers gather

    But what about those who communicate outside office hours: at home, in a local bar, ... Help, stop this , I want to get off!!!!

  64. If you wanna call the judge a moron... by Khyber · · Score: 0, Flamebait

    (561) 355-6050 is her PUBLICALLY LISTED PHONE NUMBER. Here's the link if you don't belive me. http://www.southpalmbeachbar.org/courts_&_judges.h tm

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    1. Re:If you wanna call the judge a moron... by Anonymous Coward · · Score: 0

      How do I get to call you a moron?

      Morgan Stanley kept saying "Yup, that's all the emails". Then found more. I assume because this pissed the judge off that the finding was after the other side proved that there were more emails.

      This happened several times.

      The judge reckoned that given their stonewalling that they would lose the case, knew it, so therefore started hiding emails, then when that didn't work, deleted some.

      Now, given that deleting information when under investigation is a serious criminal offense, that seems to have been reduced to "you fail it".

    2. Re:If you wanna call the judge a moron... by gellenburg · · Score: 1

      In light of what happened to that Judge's husband in Illinois, and a Judge getting massacred here in Atlanta, I would think really hard next time before posting any Jurist's personal and/ or contact information (address, etc.) regardless whether or not it's publicly available.

      Do you really want the DoJ and Gonzales' (1) goons' comin' down on yer ass?

      (1) He replaced Ashcroft and ain't much better.

    3. Re:If you wanna call the judge a moron... by geekee · · Score: 2

      " How do I get to call you a moron?

      The judge reckoned that given their stonewalling that they would lose the case, knew it, so therefore started hiding emails, then when that didn't work, deleted some.

      Now, given that deleting information when under investigation is a serious criminal offense, that seems to have been reduced to "you fail it"."

      How do I get to call you a moron? You think people should be convicted based on a judges hypothesis? What ever happened to evidence, and the burden of proof on the prosecutor.

      Your anti-corporate bias has blinded you. If this was a person being sued by the RIAA, your opinion would be different, if you're like the average /.er

      --
      Vote for Pedro
    4. Re:If you wanna call the judge a moron... by Khyber · · Score: 1

      Well, the government saw it fit to post her phone number, not me. If anything bad happened to her (and she's several thousand miles away from me, so I'm not obviously gonna do anything) or she got threatening phone calls, it's their fault for posting her number in the first place, although, I think this is just an office number, not a home number.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  65. Re:Yes, but when the madmen are running the asylum by deanoaz · · Score: 1

    No,
    The same thing that got Morgan Stanley in trouble, failing to supply emails under court order, also happened at the White House during the Clinton Administration. Not to mention the disappearance of materials from Vince Foster's office and their 'magical' reappearance much later.
    The Clinton's were already past masters of corruption and coverups from their days running the most corrupt little state in the union.
    Read James Stewart's "Bloodsport" sometime. He was chosen by the Clinton's to write a favorable book on them, but he found so much dirt he couldn't go through with it. They stopped cooperating, but he put the book out anyway.

    --
    If 'the people' in Amendment 2 are 'the state' then Amendments 1, 2, 4, 9, and 10 benefit the state, not you.
  66. Memo to Morgan Stanley: Use a phone. by Urusai · · Score: 1

    Preferably one of those encrypted types. I will only bill you USD100 MILLION for this advice, and you will thank me for my generosity.

  67. Re:Yes, but when the madmen are running the asylum by killjoe · · Score: 1, Troll

    Rose Law Firm != The US govt.

    Some lawyer != The president of the united states.

    OK republitard?

    --
    evil is as evil does
  68. Really bad sign by suitepotato · · Score: 1

    If this is what is coming going forward in American business law, then we are well and truly farked in the head to do this as a country.

    Some of you, heck, most of you, may well be knee-jerk thinking that anything that farks corporations is good but this is setting a really bad precedent in the way of requiring you to keep and be ready to produce evidence against you on a legal moment's notice. Essentially, they are requiring these e-mails to be kept strictly on the theory that something might be done and rather than the old method of actually doing detective work, and proving a case in a court of law, and achieving a conviction on merits and works done by law enforcement, YOU are a company owner will now be liable for doing their work for them in advance.

    How long until the politicians get the idea that it would be good to extend this to everyone? School teachers, librarians, your pharmacist's e-mail... YOUR e-mail...

    I don't think this line of thinking is entirely paranoid given the history of the thinking of politicians in this nation. Our nation is naively obsessed with the idea that you can simply write laws that people must essentially collect evidence of everything they do on the pretext that they might do something and we can't be bothered to detect and catch them at it so they must report on themselves.

    While that may be a little far off what is not is the institutionalization of every e-mail and instant message to compose at work and send across the company network to the Internet or within the LAN being read later on by a bloated legal department there to do nothing more than play Big Brother to the proles running around cubicle land. How much more are those company lawyers going to cost a company and how many productive workers doing real useful things are going to be laid off to cover the cost?

    Ever since the idea came about of corporate e-mail being fair game for federal and state law enforcement to use, not to mention litigation-happy civil trial lawyers, I've by default said zip, zero, nada in e-mails or on IM that would be of any use regarding anything I do at work. Most of my IM and e-mail use at work is therefore, non work related or work-related fluff and idol nonsense. Real business communication is still by mouth, carried through sneakernet.

    --
    If my grammar and spelling are off, I am [distracted/tired/careless] (take your pick)
    1. Re:Really bad sign by Anonymous Coward · · Score: 0

      Then you won't have a problem will you.

      Spam aside, I don't think I've met anybody who deletes their mail after they've read it, disk space increases far faster than your inbox, it's less effort to just leave it and frequently useful.

      If the *intent* behind Morgan Stanley deleting email was deprive the client of evidence then they should be nailed to the wall for it, it's called interfering with the course of justice.

      As for this law exanding to cover private citizens, if deleted all my email in response to a lawsuit I would expect the same treatment.

      It's not big brother because your communication isn't being monitored, it's just a paper trail you can be called on.

    2. Re:Really bad sign by The+Cookie+Monster · · Score: 1
      Ever since the idea came about of corporate e-mail being fair game for federal and state law enforcement to use, not to mention litigation-happy civil trial lawyers, I've by default said zip, zero, nada in e-mails or on IM that would be of any use regarding anything I do at work
      Instead of worrying about what you put in your email, why not just do your job in an ethical, legal, and responsible manner?

      That way your email will be evidence you can use in your defense.
    3. Re:Really bad sign by Edmund+Blackadder · · Score: 1

      I have no problem with this. And no I am not just glad because it "fucks a corporation". If MS were not required to keep emails then another corporation would be fucked.

      Lets rememebr that this is a specific law that only applies to underwriters (AFAIK) and that underwriters should be working on behalf of a client. It makes the perfect sense that the client should be able to see what the underwriters did on its behalf and that includes work emails. This is especially true seeing as how the underwriting industry is notorious for having conflicts of interest and fucking over their clients.

      As far as "wasting money on lawyers" -- the legal department need not read all emails they just need to save them. You can save emails without paying any lawyer a cent.

      As far as the worries about privacy -- you get no privacy in corporate email and IM. The corporation may spy on you, and many of them do. While this situation persists, the argument that the requirement to save emails reduces privacy is rather weak.

    4. Re:Really bad sign by Anonymous Coward · · Score: 0

      why do we need protection of privacy if everything you do is legal?

    5. Re:Really bad sign by Anonymous Coward · · Score: 0

      He was saying "Now that courts have the right to demand my work email, I won't discuss work via email anymore", as opposed to saying he won't discuss private matters via email.

      Besides, the email has to be subpoenaed, this makes your appeal to a privacy argument rather weak.

  69. The burst.com case by schoett · · Score: 1
    Burst.com Alleges Microsoft Cover-Up

    "... court documents claim, Burst.com has evidence that Microsoft followed a policy of deliberately destroying e-mail that could be used as evidence against it."

  70. Re:Yes, but when the madmen are running the asylum by iminplaya · · Score: 2, Insightful

    What opposition party? There is none. What opposition there is amounts to no more than one percent. And you're sure not going to see any kind of "opposition" from the democrats since they feed from the same trough. The real opposition is doing what it can, but until they get some votes, it will be business as ususal. Bush's boys just learned the lesson from Nixon..."Burn the tapes!"

    --
    What?
  71. Re:Yes, but when the madmen are running the asylum by Vince+Mo'aluka · · Score: 1
    You can't make a lot of money by being completely and absolutely honest.

    With government and its unique "right" to initiate force so deeply entangled in the market, what exactly did you expect?

    --
    You took his stuff. You pound him.
  72. Re:Yes, but when the madmen are running the asylum by d34thm0nk3y · · Score: 1

    Bush is the first president to routinely destroy large quantities of documents.

    Are you fucking kidding me. Ever heard of a little scandal called Watergate??!?!

    Sorry for the outburst but people actually modded this up.

  73. Re:Yes, but when the madmen are running the asylum by d34thm0nk3y · · Score: 2, Interesting

    A few years of government "service", then he goes to Haliburton and rakes in the big bucks

    I hate to defend Dick Cheney, but saying he only has a few years of government service under his belt is flat-out false.

    Exactly, if you dislike him because you think he just coasted or something you are completely missing the point. The scary part about him is that he has worked so hard to get all these connections that he is basically selling to the highest bidder.

  74. Big 4 by Anonymous Coward · · Score: 0

    I work for a big 4 firm, boy is sarbanes oxley and compliance requirments a boon for the auditing industry!

  75. Re:Yes, but when the madmen are running the asylum by demaria · · Score: 1

    The last administration had the same policy. I think Clinton only sent two emails during his tenure.

  76. Re:Yes, but when the madmen are running the asylum by jbolden · · Score: 1

    Notice the part about "large".

  77. Re:Yes, but when the madmen are running the asylum by Anonymous Coward · · Score: 2, Insightful

    In Watergate, the documents were destroyed and the tapes edited after the break in was discovered and pointed to the White House. This administration is destroying documents proactively. He's correct.

  78. Re:Yes, but when the madmen are running the asylum by jbolden · · Score: 2, Insightful

    Large quantities. Presidents destroying a file or two is not unusual at all.

  79. Re:Yes, but when the madmen are running the asylum by shanen · · Score: 2, Interesting
    Okay, "few" is a subjective term, but your "defense" of Cheney mostly reminds me of page 248 in Imperial Hubris where he talks about the corrupting changes he's witnessed. His claim is that the current retirees have changed their refrain. They used to say "Now I'll be able to relax and do what as I please," but these days what they say on retiring is "Now I can go and make some real money." I'd be willing to say that a long one-job career is probably not a "few years", but that is NOT the case for Cheney. In addition, our life expectancies have increased to the point where some people "complete" two careers.

    Just because Cheney was faster to the trough doesn't make him less of a corrupt pig.

    I notice you didn't touch the thorny issue of Cheney's continuing compensation from Haliburton, but I'll add another bit that really annoys me. When Cheney returned to government "service", Haliburton was so sorry to see him go that they gave him a special bonus. My recollection is that it was around $40 million. <sarcasm> Purely coincidental that Haliburton received so much government money under Cheney's watch.</sarcasm>

    And no, I am not defending that book as a reliable source, though it's quite interesting in many ways. Actually, it's more of liar's clinic, with an amazing mix of truth, lies, self-contradictions, tautologies, propaganda, and just plain silliness. I plan to write an extensive review this weekend.

    --
    Freedom = (Meaningful - Coerced) Choice != (Speech | Beer^2), and sad sock puppets' bad mods avail them naught.
  80. Re:Yes, but when the madmen are running the asylum by shanen · · Score: 1
    I'm calling you on your bullshit. Do you have a credible source for that insane claim.

    On the other hand, I wouldn't be too surprised if Dubya barely knows how to turn a computer on. He doesn't need high-tech newspapers, either.

    --
    Freedom = (Meaningful - Coerced) Choice != (Speech | Beer^2), and sad sock puppets' bad mods avail them naught.
  81. Re:Yes, but when the madmen are running the asylum by Anonymous Coward · · Score: 0

    His career in public service began in 1969 when he joined the Nixon Administration ... and a fine, upstanding body of men they were, weren't they. Rumsfeld is another one of Nixon's boys...

  82. Re:Yes, but when the madmen are running the asylum by Anonymous Coward · · Score: 0

    Yeah, I'm sure Ashcroft was amazed whenhis handwritten resignation appeared on computers worldwide.

    "Wh-wh-wha? They have scanners? We should label scanners a weapon of mass destruction, then push through a bill expanding the FBI's powers so we can gather them up."

  83. Banking, in a nutshell by Anonymous Coward · · Score: 2, Informative
    Disclaimer: I work for Morgan's main competitor, where we are half amused at their current woes (this mess, plus the CEO/investor board battles). I worked for Morgan in a previous life, and most major banks downtown. That said, I don't speak here for my current or former company, and there is no proprietary information within. Turmoil in the industry affects all of us and trickles down to other industries and investors. Scandals are never good for anyone's business.

    FYI, the banking and securities industry is governed by a set of rules that are implemented in various ways. The NASD and SEC regulations essentially boil down to two things:

    1) Firms must retain all email and IM communication for at least 3 years, one year in a "readily accessible" location. This is all so that if Mom & Pop Investor lose money, then sue and claim their order execution was botched, the truth should be readily evident. Most places block external email (yahoo, et. al.), block IM, and log everything else. Propriety and compliance takes some sacrifice. Legal compliance divisions are growing every year, while IT is stable/shrinks. Consider that at Career Day!
    2) All broker/dealer voice conversations must be recorded for similar time periods. Some places record ALL conversations (including the mail room clerks, support staff, everyone) just to be sure. Watch what you say on the phone at work kids.

    [and, maybe relevant, SOX is a financial process compliance law, that extends criminal culpability to officers certifying records (see recent Enron, WCOM, etc. financial scandals for cause), and extends to IT in even more mysterious ways.]

    Basically, not much has changed since 1995; most places that want to stay in business for a while err on the side of caution. Back then I sat in on SEC meetings with our legal team and watched them struggle to put the Internet in perspective. Later, our CTO told us to archive all the data going over (at the time) T1s for three years. Yes, ALL the data, which we had to do some basic math to explain that given available technology it would be insanely expensive. Never did happen; we did archive all email though. There are rumors some places still use WORM drives to comply with the old regulations, just to be safe. Probably the only new change is now Facetime, Akonix, and IMLogic make a financial killing with logged IM servers for the places that enable/rely on IM technology.

    Summary, the technical requirements are easy but business is not...profit where possible, but try to play by the rules, don't piss off a judge, or you get massive fines and/or sued by Spitzer. That said, this one will likely be reduced on appeal. MS is suing their lead council for malpractice, has plenty of grounds to appeal (not to mention that the applied default-culpability judgement in this case is very, very rare). Business will go on.

    1. Re:Banking, in a nutshell by antispam_ben · · Score: 2, Interesting

      2) All broker/dealer voice conversations must be recorded for similar time periods. Some places record ALL conversations (including the mail room clerks, support staff, everyone) just to be sure. Watch what you say on the phone at work kids.

      Does VOIP traffic get saved? Presuming VOIP isn't already used companywide, does anyone use VOIP at the office in an attempt to get around the "All voice conversations recorded" rule?

      --
      Tag lost or not installed.
  84. Re:Yes, but when the madmen are running the asylum by NutscrapeSucks · · Score: 1

    I read an an interview with Clinton where he claimed to not know how to use a computer, and had basically delegated all IT matters to Al Gore. I don't know why that sounds "insane" to you, most middle-aged executive-level guys didn't use computers pre-1992. He probably uses one now.

    In 99 Bush made some political hash about having an AOL account, and there's a picture of him floating around with a Mac powerbook on his desk, which makes him your archetypal "luser", I guess.

    --
    Whenever I hear the word 'Innovation', I reach for my pistol.
  85. Re:I know how they feel You are so wrong by Anonymous Coward · · Score: 0

    Oh Man you are so wrong. What are you going to do if this ends up on the case records.

    By the way I think if the mod got the joke you shoudl have gotten more points.

  86. Re:Yes, but when the madmen are running the asylum by NutscrapeSucks · · Score: 1

    Or, more topically, Ollie North trying to delete incriminating email from the mainframe PROFS system without realizing that the system kept it's own archives.

    --
    Whenever I hear the word 'Innovation', I reach for my pistol.
  87. Publicly traded companies not public companies by Anonymous Coward · · Score: 0

    Sarbanes-Oxley requires companies that are traded on public exchanges to retain e-mails for 3 years. Companies that are privately owned or traded in non-public exchanges don't have to meet this requirement.

  88. July 2000 (Sent folder) by Luke-Jr · · Score: 1

    My Sent folder goes back to July 2000... I could probably dig up some archives if I wanted to go back further...

    --
    Luke-Jr
  89. 35 other books say the same thing. by Futurepower(R) · · Score: 2, Informative


    Care to read 35 other books that say the same thing? Here's a review of them, and 3 movies: Unprecedented Corruption: A guide to conflict of interest in the U.S. government.

    1. Re:35 other books say the same thing. by shanen · · Score: 1
      I really don't think it's unprecedented, though the scale of the current corruption is way above average. Latest example I saw was the summary of the proposed base closings. They claim there was no port barrel politics involved, but the odds of that distribution coming up at random have to be less than for drawing to an inside straight.

      And the hypocrisy is astounding. Faith-based or whatever, I still can't understand what keeps their heads from exploding.

      --
      Freedom = (Meaningful - Coerced) Choice != (Speech | Beer^2), and sad sock puppets' bad mods avail them naught.
    2. Re:35 other books say the same thing. by Rakishi · · Score: 1

      No the pork barrel politics will start when the thing gets to congress and every single fuckin congressman will want to keep bases in his/her state/district open or get something else out of the deal. This will go on until they make deals using other legislation and other money, and everyone becomes happy having spent a lot of money on useless crap.

      So what exactly do you find wrong with the proposed base closings?

      I'd like to note that the odds of any distribution coming out at random are vary small, as the total number of possible distributions is very large.

  90. Stating the facts is -not- defending someone. by Col+Bat+Guano · · Score: 1

    This is all too often a point of confusion in many debates, sadly.

  91. the record keeping company is a bit offbase by the-build-chicken · · Score: 1


    Morgan Stanley is going to be a harbinger

    no....Moran Stanley is going to be pissed......very very pissed.

  92. Re:Yes, but when the madmen are running the asylum by snilloc · · Score: 2, Insightful
    --which is STILL paying him deferred compensation.

    Which is totally irrelevant because he gets deferred compensation whether he does them favors or tells them to stick a large object in a small orifice.

    GWB doesn't email (for record-retention reasons discussed), and iirc Condi doesn't email too much either. Powell was a big emailer, and Karl Rove is too.

    All companies large and small, and virutally all individuals in their private lives, have done illegal things of all sorts of magnitudes. Ever mow somebody's lawn for $20 and not reported it on your 1040? Tax evader! Ever download Metallica? Copyright infringer!

    Now, I'm sure you're a complete angel and have never done anything even remotely illegal, but would you want every email you ever sent subject to court review?

    And while we're playing conspiracy theorist and talking about cover-ups, let's talk about Vince Foster...

  93. Re:Yes, but when the madmen are running the asylum by Anonymous Coward · · Score: 0

    "Republitard?" Please. The corruption in the U.S. Government trancends political boundaries. We have had, and continue to have, ruthless, sociopathic politicians in both parties. Whether a "D" or and "R" appears after their name on C-SPAN, the underlying pathology is the same.

  94. Massive quantities... by Anonymous Coward · · Score: 0

    I work for a company in an industry that is highly regulated.

    Our IT department has many terabytes worth of network attached storage that keeps every email that passes in or out of the company. What I didn't keep I am sure the lawyers could pull up with relative ease.

  95. Re:Yes, but when the madmen are running the asylum by shanen · · Score: 1
    Yeah, and I read an interview that says Dubya is completely clueless about reality. You're so full of crock. So I'll recycle the appropriate response:

    I believe everything I read on the Web. Really.

    Some interview says that Clinton, a brilliant student and vigorous reader never bothered to learn to use a computer. Makes perfect sense!

    Whoops, I suppose I better clarify my statement. I really do believe everything I read on the Web. What I believe is that someone wrote it. (Actually even that belief is subject to some epistemological qualifications, such as that my computer and eyes are working properly, etc.) However, I do *NOT* believe in the sense of believing that it is true or even that it has meaning. I believe someone wrote it, and there is a context in which there were reasons why it was written. But true? Just for beginners, the author might be mistaken, though in this case the more obvious concern is that the source is full of shit. True? Sorry, I'm not going to believe it just because some moron on /. says so.

    I keep thinking about what has been reported as the marketing slogan for Longhorn: "It just works." If so, that would be the first time in the history of Microsoft. I really doubt it. Yes, I appreciate that Microsoft is sincerely trying to make better software, but they continue to make their software more and more complex, and I'd certainly wager that Longhorn will have bugs. (Actually, I've already won that bet--Microsoft has already begun patching Longhorn's bugs.) There will be lots of times when it will *NOT* just work. They are building their entire marketing campaign on a bald lie.

    Sadly, Microsoft is very much in touch with our times--just like Jeff Gannon/Jim Guckert is in touch with modern "reality". Truth is becoming a meaningless notion. Creating "proper" images and making money are apparently the only things that count.

    Sad to watch, though from a historical perspective I don't care that much. However, that's just my faith in truth and democracy. I think they are good, and therefore will ultimately prevail--but the current evidence is that the places where they prevail will be elsewhere than my beloved homeland.

    --
    Freedom = (Meaningful - Coerced) Choice != (Speech | Beer^2), and sad sock puppets' bad mods avail them naught.
  96. Re:Yes, but when the madmen are running the asylum by shanen · · Score: 1

    Sorry, I'm not here to argue with idiots. Perhaps you'd have better luck on the newsgroups. May I recommend alt.flame.rush-limbaugh?

    --
    Freedom = (Meaningful - Coerced) Choice != (Speech | Beer^2), and sad sock puppets' bad mods avail them naught.
  97. Re:Yes, but when the madmen are running the asylum by Anonymous Coward · · Score: 0
    I notice that you have joined the rest of the conservatives in posting anonymously. Congratulations on joining us in the repressed section of the groupthink known as Slashdot.

    Doesn't it say something when the hatred of the "tolerant" have forced conservatives to post anonymously?

  98. How much would NOT deleting email have cost ? by antispam_ben · · Score: 1

    Was there something, perhaps unrelated to the case, that they really, really, really didn't want to come out?

    --
    Tag lost or not installed.
  99. Re:Yes, but when the madmen are running the asylum by NutscrapeSucks · · Score: 1

    Microsoft? Guckert? Faith in Democracy? Goddamn, that's the best troll I've read in a long while on /. But, you got to get shit that in early on a political story to work.

    And I didn't say he never bothered to learn how to use a computer, I said he never bothered to learn when he was president. Just to put things in perspective, he was elected only a short bit after Windows 3.1 was released. Take off your blue dress and provide some contrary evidence.

    --
    Whenever I hear the word 'Innovation', I reach for my pistol.
  100. Re: when the madmen are running the whitehouse.gov by Anonymous Coward · · Score: 0

    The whitehouse.gov site does not quite lie, but they are also selective in what they remember.

    For example, they mention that Cheney was elected to congress, but say nothing about what he did there. One of his forgotten accomplishments was his work on the Iran-Contra investigation committee.

    Unlike the 9/11 commitee, the Iran-Contra commitee was not able to reach a unanimous conclusion. Cheney was author of the minority report that said that "mistakes were made", but the Pres. Reagan was working to correct them.

    No doubt Cheney is proud of his work on the Iran-Contra investigative commitee, but too modest to talk about keeping Bush the elder out of the loop and out of jail.

    -- Programmer in Chief

  101. Re:Yes, but when the madmen are running the asylum by jskiff · · Score: 1

    Again, I'm not even trying to say what he did in Congress and the rest of his government career...only that he server more than a "few" years.

    --
    It's "no one," not "noone." Who the hell is noone anyway?
  102. Re:Yes, but when the madmen are running the asylum by killjoe · · Score: 0, Troll

    Yes republitard. Therepiblitards seems to be especially backwards. After 9/11 I heard one analyst say that the war on terror was a war of modernity against religious fundamentalists. Apparently the republitards have joined on the side of religious fundamentalists. Let's hope science wins again.

    --
    evil is as evil does
  103. Re:Yes, but when the madmen are running the asylum by killjoe · · Score: 0, Troll

    Whoo hoo, the republitards are now with the gay nigger association of america. Makes sense actually, I mean who hates gays and blacks more then a republitard.

    --
    evil is as evil does
  104. Incoming mail? by XanC · · Score: 1

    Don't these rules apply more to mail sent from the company and internal mail? Surely mail that somebody else wrote is less effective anyway...

  105. Re:Yes, but when the madmen are running the asylum by shanen · · Score: 0, Flamebait

    Sorry, I'm not here to argue with morons. You can find your soulmates over in alt.fan.rush-limbaugh, and your playmates in alt.flame.rush-limbaugh.

    --
    Freedom = (Meaningful - Coerced) Choice != (Speech | Beer^2), and sad sock puppets' bad mods avail them naught.
  106. Re:Yes, but when the madmen are running the asylum by shanen · · Score: 1
    No, what you are trying to do is confuse the actual issues by quibbling over the meaning of "few".

    Is Cheney a corrupt bastard?

    You can answer yes or no, or you can quibble about "bastard". I hereby predict the quibble, except that the effect of predicting the quibble insures you won't.

    --
    Freedom = (Meaningful - Coerced) Choice != (Speech | Beer^2), and sad sock puppets' bad mods avail them naught.
  107. Define truth. by boodaman · · Score: 1

    How can they make sure someone hasn't burned a CD that contains the truth?

    How can the person who burned the CD prove that it actually is the truth?

    Remember, anything on a computer, any sort of file, any sort of document, ANYTHING on a computer can be programmatically generated.

    It will look authentic, if read out loud it might sound authentic, but there is NO WAY anyone can actually prove any output from a computer is "the truth". That is, "the truth" meaning unadulterated, unedited, unmodified and to quote Donald Sutherland, "un fooled around with".

    If a person has such a CD, the only thing they can prove is that they have a CD with some data on it. Whether that data is actual data, created by the actual people in question, is another, completely separate issue and impossible to prove.

    IANAL, but it never ceases to amaze me how easily people look at something generated by a computer and say "Oh! That's gotta be true!" I would think that any lawyer with a moderate level of intelligence and a moderate understanding of information systems would be able to blow holes the size of battleships into any argument that some sort of CD or tape or whatever was actual, "true" data.

    Hire a college CS student to whip up a perl program to fill a CD with data that looks just like the CD in question ought to be enough. The only thing left after that would be witness testimony, and you could bring all sorts of reasons why someone would lie about the origin of the CD: afraid of losing their job, etc.

    1. Re:Define truth. by Kent+Recal · · Score: 1

      Remember, anything on a computer, any sort of file, any sort of document, ANYTHING on a computer can be programmatically generated.

      Good point. So, will we ever see digital signatures being used for government and corporate communication?

      Those are pretty hard to fake.

    2. Re:Define truth. by shanen · · Score: 1
      That's a fundamental epistemological problem, and you are just running away from the issues. Of course we can't know that anything is adequately proven. Maybe the entire universe is a figment of your imagination. We have to do the best we can with what we have here and now. Yes, it would be easy to put gibberish on any CD, but if the CD contains critical information of malfeasance or incompetence...

      I'm not certain if you are just attempting to run away from the issue, but I'll clarify that my point is that it's increasingly easy to copy information these days. In this particular case of Morgan Stanley, the judge has made a big judgment against them based on the available evidence--and also based on the lack of exonerating evidence that might have existed in the email.

      --
      Freedom = (Meaningful - Coerced) Choice != (Speech | Beer^2), and sad sock puppets' bad mods avail them naught.
    3. Re:Define truth. by boodaman · · Score: 1

      Running away? I'm not running away from anything.

      Information is easy to copy. I will clarify my point: information is easy to create, too. That doesn't make it true, and in the scenario I first replied to, any such damaging information would be immediately suspect.

      We're seeing this now...how much of the news is actual, unbiased, investigated news, and not packaged press releases from someone (government, whatever) with a special interest? Yet we see it on TV and automatically assume it is news because it sounds like news, it has anchors and talking heads, and fancy graphics, and grainy footage, and its on TV.

      I'm not running away from anything, I'm advocating a bit of critical thinking to address the scenario in the grandparent, as I originally quoted: just because something looks authentic doesn't make it authentic.

  108. Saving data by Anonymous Coward · · Score: 0

    Big companies aren't the only ones that should be saving data. I've got 5 years of instant messages and emails backed up.

    That's enough blackmail material to save my ass when my pension fund goes tits up.

  109. Very interesting. by Futurepower(R) · · Score: 1


    Interesting. Mod parent up.

    Sometimes, a knowledgeable person takes the time to educate all of us.

  110. Re:Yes, but when the madmen are running the asylum by NutscrapeSucks · · Score: 1

    Sure you are, because you're a troll. Or a crazy person, but I like to assume the best in people. And you're dead wrong about my politics.

    --
    Whenever I hear the word 'Innovation', I reach for my pistol.
  111. Re:Yes, but when the madmen are running the asylum by WIAKywbfatw · · Score: 1

    Somewhere along the line you miss out a salient point. If Joe Average breaks the law in the US three times then his ass is in jail for good. If Average Inc does it, there's no similar repercussion.

    If companies were held to the same standards as individuals - and if their board members were actually personally responsible for making sure that they met those standards - then we'd have a much better, much more honest and ethical system of capitalism.

    --

    "Accept that some days you are the pigeon, and some days you are the statue." - David Brent, Wernham Hogg
  112. Let's Talk Billable Hours... by gbulmash · · Score: 1
    Although a lot of people are accusing the lawyers of trying to force deletion of e-mails, some companies would say it's lawyer *bills* forcing it. At the last bigco I worked for, that was their justification for their retention policy.

    If your lawyers have to sort through all of a department's e-mails to determine which are useless, which must be turned over, and which must be fought over, do you want them sorting through 30-days worth or 3 years worth?

    If we could see an itemized bill on what all of SCO's discovery requests have cost IBM just in lawyer fees to review the documents, you might be shocked.

    Companies will lobby that 3 years is onerous, anti-business, etc. And in a way, it is. If someone wants to file a nuisance suit, all they have to do is get a broad discovery order to make settling for $100,000 more attractive than paying lawyers $100,000 just to sort e-mails.

    Maybe the 3-year rule stands. Then the lawyers start fighting in court over which search terms must be matched to make e-mails relevant, so they can filter through the 3 years worth more effectively. Lowers the cost a bit, but some of that savings is made up on the motions and arguments fighting over the search terms (and additional depositions to make sure there were no code words used to refer to deals or clients).

    All in all, IMO, e-mail retention law should be similar to paper retention law. And, as many have said before the advent of e-mail and after, if you don't want it on record, don't write it down... at all.

    - Greg

  113. Re:Yes, but when the madmen are running the asylum by zulux · · Score: 1

    OK republitard?

    And to think... that some liberals wonder why others call them elitist.

    --

    Moneyed corporations, non-working 'poor' and criminal prisoners are turning productive citizens into tax-slaves.

  114. Re:Yes, but when the madmen are running the asylum by captaineo · · Score: 1

    It's a risk-reduction measure... Even if you are SURE you are completely innocent, it still makes sense to delete email. If you don't delete it, you could perpetually be liable for something that didn't seem wrong at the time. Ethical standards change; what is considered acceptable today might be criminal or tortious in the future.

  115. Cheney-haters for Cheney again by Paul+Crowley · · Score: 1

    I think that Cheney is a dangerous warmonger and right-hand man to the Monkey of the Apocalypse, but it's important to get the Halliburton stuff right. To avoid a conflict of interest regarding Halliburton, Cheney bought an insurance policy regarding his deferred payments. So he gets exactly the same money regardless of whether Halliburton soars or tanks.

    There's a whole lot of extremely suspicious stuff going on between the Government and that company, but Cheney's deferred payment plan isn't directly a part of it.

  116. Re:Yes, but when the madmen are running the asylum by EphemeralPhart · · Score: 1

    Hmmm, while I know nothing of Mr. Cheney, I know he's immortal. All humans are.

    Infinite time does leave quite a bit of leeway for the justice of God, never you fear.

  117. Email available? by peetm · · Score: 1

    As a computational linguist, I was wondering whether what has been turned over [so far] is available, e.g., the Enron email corpus has thus far been very useful.
    I'm not sure how this legally works, but does evidence like email automatically become 'public domain' in such cases?

    --
    @peetm
  118. A perspective from someone doing this for a living by kmankmankman2001 · · Score: 1

    It's interesting to read all the responses and, as is typical of many things on /., some are informed, some are mistaken, and some are clueless.

    I'm currently leading a project at a large US finanical services firm to switch from one email archival/management/compliance product to another so I have a bit of insight on what is fact and what is fiction.

    First, as a few others here have written, both the title and the categorization are misleading. This is about corporate email and litigation and has nothing to do with Your Rights Online. Second, M-S isn't being fined for "deleting emails" - they are losing the judgement because (again, as somebody else correctly posted) for *repeatedly* affirming to the judge that they had found all emails requested in discovery and turned them over . . . then finding more. This eventually honked the judge off and she made her ruling.

    Some blanket statements have been made that aren't true (some as a result of broad generalizations made in the article, perhaps a predictable side-effect of such a short article on such a detailed subject).

    Point - Financial Services firms (at least U.S.) do NOT have to keep all emails for 3 years. There are specific laws and regulations that state that SOME emails have certain retention periods but by no means ALL. SEC 17-4A, for example, spells out that emails pertaining to the sale of securities need to be retained for a minimum of 3 years and be stored on non-alterable media (WORM). So, in this case, basically the emails to and from anyone with a broker/dealer license are subject but not those of the guy that installs the PC on their desk (or Carol in HR or Joe in Marketing, etc.).

    Point - similarly, Sarbanes-Oxley does NOT state that all emails need to be kept for 3 years. Again, emails pertaining to specific subjects (typically accounting/financial reporting and controls over same) have specific retention requirements. The hard part here is that defining which emails those are is a lot harder than it is with the broker-dealers. Typically a review is done of who in the company has the ability/authority to have impact on that reporting or the controls and then their email accounts are made members of groups for specific retention policies.

    Point - Spam. We all hate it and some posters correctly noted issues with having to deal with mandated minimum archival of email vs. desire to delete spam. Who wants to be forced to keep spam for 3 years (or longer)? That's just rubbing salt in the wound. This is one the reasons that many companies (mine included) engage 3rd party services to pre-filter spam prior to the email arriving at the corporate gateway. It's not 100% but I saw my spamrate drop from 300-500/day (yeah, somebody really had my number) to 10-20/day. You don't have to archive what you never received.

    Point - absent any regulatory reason why email should be retained for a specific period of time a company is free to delete those OTHER emails however they see fit. To do it properly means crafting a policy and then having a process that CONSISTENTLY enforces the policy. If the policy is that after 6 months all email not otherwise subject to compliance-related archival is deleted that's fine - so long as that's what they actually do. Note that most companies add more granularity as, presumably, email also can have business value not just regulatory value. It's more typical to see that email that isn't refiled out of the default inbox/sent folders is deleted after some specific time period.

    Now where it's easy to run afoul here is that (A) many email administrators aren't operating at a high enough level to be aware of the legal landmines out there and (B) the people that are crafting the policies aren't technically savvy enough to fully understand the nuances of data/email management.

    So a common scenario at a company near you may be that a compliance committee composed of people from HR, Legal, and whatever else but NOT IT will hammer out a policy

    --
    "The bigger the lie, the more they believe." - Det. Bunk
  119. Re:Yes, but when the madmen are running the asylum by espo812 · · Score: 1
    If they are only doing good and honest things, then (you would think) they should be delighted to be able to conclusively prove their innocence. Yet they want to delete the email? [...] Maybe they aren't so innocent, and the email tends to reveal their real intentions and actions.
    What's the point in storing gigs of old e-mail that has no functional use? Why should you assume a company is guilty and they have to "conclusively prove their innocence?"
    You'll note that BushCo is also very eager to control their little secrets, and I'd bet they'd be delighted to erase all of their email, too.
    You mean like the Clinton administration?
    --

    espo
  120. Re:Yes, but when the madmen are running the asylum by luigi1015 · · Score: 1
    What actually strikes me as interesting about this is the battle for control of reality and truth. As you noted, many companies want to delete email quickly, but you ignore the question of why. If they are only doing good and honest things, then (you would think) they should be delighted to be able to conclusively prove their innocence. Yet they want to delete the email?

    Maybe I'm taking this out of context, but I see an obvious reason why they wouldn't want to keep emails very long: cost. All this backup isn't free, and the more data and longer time period you want to back up, the more it costs.
    Now it may be an insignificant cost to a big company like Morgan Stanley, but I can see a manager in a small company, or even in Morgan Stanley, deciding that the cost is too high considering the benefits for a huge backup of emails.

  121. Re:Yes, but when the madmen are running the asylum by Blkdeath · · Score: 1
    What actually strikes me as interesting about this is the battle for control of reality and truth. As you noted, many companies want to delete email quickly, but you ignore the question of why. If they are only doing good and honest things, then (you would think) they should be delighted to be able to conclusively prove their innocence. Yet they want to delete the email?

    It really comes down to a question of neccesity. Perhaps the company didn't find it practical to store every e-mail since the inception of the technology. The signal:noise in the store database would be staggaring, and it costs money to store that much data indefinitely. It may have been a policy that came about for perfectly reasonable sounding reasons. "Why would we need data from 5 years ago, or even last year?"

    If companies are forced to store that much information, we then get into the nasty world of potential negligence. What type of backup media is in use? What is its shelf life? Does the storage space have amicable environmental controls in place? If said space is closed down, how/where will they transfer the documents? Is the space properly secured? How much sensitive materials are contained in the stored messages? Who has access? How many employees will come through the ranks, and who takes control? Must the data be stored forver, or is there a reasonable time period? (Statute of limitations in the local state? Other states/countries with whom business is conducted?) Who determines what is in fact a "reasonable" period of time? Local legislature? Could this be a prohibitive cost undertaking for small(er) companies? (Surely not all e-mail storage incidents have the potential loss factor of $1.45 billion)

    With the scope and magnitude of corporate e-mails, especially with attachments becomming ever larger (Check out this new movie!!) and with the propensity for SPAM to outnumber legitimate messages (containing images, flash/java/activex other controls/applets) the size requirements quickly mount. When they refer to "1000 tapes"; these could be 20, 40, 80 or even larger in size! That's a lot of archival data to search through! That's a lot of information overload to contend with.

    --
    BD Phone Home!

    Shameless plug. Like you weren't expecting it.

  122. Re:Yes, but when the madmen are running the asylum by Anonymous Coward · · Score: 0

    Companies do it because they can not be sure everyone is innnocent. The CEO and COO and and chain of command 3 levels deep might all be nice honest people. However, what happens when someone 4 layers down does something illegal? Is the whole company evil? No, just one dipshit. So companies do this to protect themselves from dipshit employes.

    As for the rest of your statement, have fun in conspiracyland.

  123. Re:Yes, but when the madmen are running the asylum by shanen · · Score: 1
    Well, it's more rational than the other comments, but still begs the main questions. However, I fundamentally disagree, and even though our corporate email system is relatively wasteful and inefficient. The cost of storage is trivial and declining, and any company that doesn't have a good backup system in place deserves to suffer severely when the inevitable crash comes. However, not even considering the corporate backup system, most people just copy the universe directly to their new computer, since hard disks keep growing. I haven't checked recently (which reminds me that it's time for a backup), but my home file personal system with 20+ years of accumulated writing and email will still fit on a single CD-R.

    Actually, you reminded me of an interesting article that claimed that many of the Web pages now available will never be deleted. Not sure if I buy it, but the marginal cost of keeping the pages available is very small, and declining. The cost of creating them was vastly larger, but it's already expensed and there's nothing that can be done about that. On the other hand, to decide that a page should be deleted is a very difficult and expensive process, since someone has to really get a deep understanding of the material and be reasonably certain that the information will never be needed again. The cost of reproducing it will quite likely be prohibitive, even if it can be done. Ergo, the pages will simply be carried forward forever...

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  124. Re:Yes, but when the madmen are running the asylum by shanen · · Score: 1

    Please stop repeating the bullshit just because you like to run away from the actual issues. Go play with your butt buddies in alt.fan.rush-limbaugh.

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  125. Re:Yes, but when the madmen are running the asylum by shanen · · Score: 1

    No, it is a firmly established legal principle that you cannot hold anyone liable for a crime that was defined after the event. About the closest they can do is to try to shoehorn something into an older law that has enough vagueness to it, but even that approach usually fails.

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  126. Re:Yes, but when the madmen are running the asylum by Anonymous Coward · · Score: 0

    Attack the messenger when you cannot dispute the message. Eh? ;)

  127. Re:Yes, but when the madmen are running the asylum by crossconnects · · Score: 1

    That's true with respect to Criminal matters, but civil matters are a different story. Several companies have been known to get out of certain aspects of business when they found health risks, but still lost lawsuits years later filed by former customers and employees.

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  128. Only read mail? by jgoemat · · Score: 1

    I haven't looked at the regulations, but I would assume this would only affect mail sent by individuals in the company or received by them. If the SPAM is filtered out before it gets to someone's inbox, no one in the company has ever read it so it would not be able to be used in any court case anyway.

  129. Even Linus has stopped saveing mail by Anonymous Coward · · Score: 0

    it's not a matter of trying to hide things, it's the fact that simply searching through old messages is a huge task.

    Linus had to do this for the SCO case and he recently commented that he never wants to go through that effort again so he purges all e-mail after a very short time

  130. Would you like some spam with that? by Anonymous Coward · · Score: 0

    Spamhaus.org claims that 76% of all email is spam. Personally, I'd be delighted to bury a legal opponent with all my spam/email and let them sort it all out.

  131. Re:Yes, but when the madmen are running the asylum by shanen · · Score: 1
    Actually an interesting report, which may or may not be true, but which is absolutely irrelevant to the issues at hand. If true, then Clinton preferred to do his work using other mechanisms than email. Whoopee.

    However, what is not questionable is that you are evading the issues with the usual blame-someone-else bullshit. How about if you take it to your "intellectual" peers at alt.fan.rush-limbaugh? Pretty please with sugar on it. You dildo hurler.

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  132. Dick Cheney has no financial interest in Halliburt by Anonymous Coward · · Score: 0

    The money Cheney receives from Halliburton is deferred compensation that he earned as its CEO, BEFORE BECOMING the Vice Presidential nominee. This isn't some fancy trick they cooked up to disguise kickbacks; it's a typical part of executive compensation plans, for both financial and accounting reasons.

    Before Cheney accepted the VP nomination, he negotiated with Halliburton to replace the performance-related component of his deferred compensation with fixed payments of lower expected value, then took out an insurance policy to insure that he will receive the money even if Halliburton goes bankrupt. The amount he receives is thus utterly independent of how well Halliburton does, or even whether it continues to exist. I'm not sure how he could have handled the situation any MORE ethically.

    >When Cheney returned to government "service", Haliburton was so sorry to see him go that they gave him a special bonus.
    >My recollection is that it was around $40 million.

    Your information and recollection are wrong. Can you cite a source? Mine is

    http://www.factcheck.org/article261.html

  133. SPAM? by phorm · · Score: 1

    a) Does this mean that they have to "archive" messages caught by the spam filters?

    b) Even if (a) is false... spam could account for a whole lotta email in three years...

  134. Common type of sanction for discovery abuses by jhylkema · · Score: 1

    /* DISCLAIMER

    This is not legal advice. You are not a client. I'm not even an attorney. If you want/need legal advice, contact an attorney admitted to your jurisdiction's bar. What I am saying here is probably 100% wrong and if you do anything in reliance upon it, you are a blithering idiot who deserves whatever bad shit is very likely to befall you.

    DISCLAIMER */

    OK, now that that's out of the way . . .

    It isn't so much that they deleted the emails, it's that they did so with intent to hide relevant evidence that the other side requested. This deals with discovery abuses committed by Morgan Stanley. Parties to a lawsuit are entitled to information in the possession of the opposing party which is not privileged (e.g., attorney-client, penitent-priest, etc.) and which is relevant to the subject matter of the litigation or is reasonably calculated to lead to the discovery of admissible evidence. This duty of disclosure "includ[es] the existence, description, nature, custody, condition, and location of any books, documents, or other tangible things and the identity and location of persons having knowledge of any discoverable matter." See Federal Rule of Civil Procedure (FRCP) 26. "Documents" include emails.

    A litigant who withholds discoverable information is subject to sanctions under FRCP 37. This is apparently what happened here. The judge, having grown weary of Morgan Stanley's lack of forthhcoming with discovery, probably ruled that the issue of fraud was admitted. Normally, a fraud plaintiff must prove that a defendant made a statement (1) that was materially false, (2) that the plaintiff justifiably relied upon, and (3) that he suffered damage as a result. As a result of the discovery violations, the judge established (1), leaving Perelman to prove only (2) and (3). In essence, all the jury had to do was decide how much Morgan Stanley had to pay.

    Now, there will be an appeal and the award may be reduced, but courts take a dim view of discovery games, so they may not be as inclined to let Morgan Stanley off the hook. This is especially true in light of the fact that punitive damages were only double actuals.

  135. Re:Yes, but when the madmen are running the asylum by mr100percent · · Score: 1

    Cheney getting off the hook is evidence AGAINST a just God? What are you, impatient? Respite is the key word, my friend. For anyone, they are given all the time in the world, if they want, they just pile themselves in deeper, and when Judgement Day comes and the paradise and hellfire are visible in front of us, it will be too late to change course.

  136. Re:Yes, but when the madmen are running the asylum by Anonymous Coward · · Score: 0

    We wish Cheney would be *ZOT*ted pour encourager les autres. When evil men prosper, reason can only tell us that if God exists He is evil.

  137. Re:Dick Cheney has no financial interest in Hallib by nagora · · Score: 1
    I'm not sure how he could have handled the situation any MORE ethically.

    I'm not sure whether that means you have no imagination or no ethics. Probably both.

    TWW

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  138. Offtopic by Doc+Ruby · · Score: 1

    This post, and its similarly offensive reply, prove the problem with Slashdot "TrollMods". They see a post they don't like, and moderate it "Troll", even if it's not actually a troll. These posts or "Offtopic", or perhaps "Flamebait". The others, with meaningful, relevant content, TrollMods moderate "Troll" just because they disagree, trying to suppress them anonymously rather than even debating as AC.

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