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The Google Search Server

An anonymous reader submitted a reasonably indepth review of the Google search appliance. The guys from anandtech put it through it's paces, and included a variety of pictures and comments on one of those Google products most of us will probably never play with.

55 of 178 comments (clear)

  1. Neat insides by AKAImBatman · · Score: 5, Insightful
    Let's see here:
    1. Took lots of pretty pictures [Check]
    2. Tore the box apart wondering if we could finally find a flux capacitor [Check]
    3. Tried to play with all the hardware and software we've been encouraged to leave alone. [Check]
    4. Actually tested how the device performed doing its intended function? [Why would you want to do that?]
    1. Re:Neat insides by b0r1s · · Score: 4, Informative

      These are neat little boxes - we've managed 2 (the yellow appliance, and the blue mini appliance), and the performance of both was pretty nice.

      The tools google provides (very easy binary updates, strong web control panel, for example) turn the relatively common task into a dead-simple, point-and-click configuration.

      They even provide a decent interface for skinning the search pages, and while it's not perfect, it's certainly adequate for even the best looking sites on the internet.

      --
      Mooniacs for iOS and Android
    2. Re:Neat insides by op12 · · Score: 2, Funny

      4. Actually tested how the device performed doing its intended function? [Why would you want to do that?]

      Quit complaining, it's not like this was being called an indepth review.....oh, wait.

    3. Re:Neat insides by hackstraw · · Score: 2, Interesting

      I wish we would get one of those google appliances instead of whatever horrible search "solution" we have now. I use google with site:mysite.com to search our website.

      When looking at the google appliances, I thought it was really cool how it learns your specific terms and acronyms and it will do the "Did you mean correctspellingword?" like google does.

      Pretty slick from what I gather. I have no direct experience except for google proper.

    4. Re:Neat insides by MarkGriz · · Score: 2, Funny

      2. Tore the box apart wondering if we could finally find a flux capacitor [Check]

      I must say I'm disappointed that this is what Google passes off as a flux capacitor.

      --
      Beauty is in the eye of the beerholder.
  2. Google is Dead anyway by stecoop · · Score: 3, Funny
    1. Re:Google is Dead anyway by Anonymous Coward · · Score: 5, Funny

      "I'm going to bury that guy, I have done it before, and I will do it again. I'm going to kill Google."
      - Steve Ballmer

      "Whether you like it or not, history is on our side. We will bury you."
      - Nikita Khrushchev

      Did Ballmer take off his shoe and start banging on the podium while he talked?

    2. Re:Google is Dead anyway by Jugalator · · Score: 5, Funny

      "I'm going to bury that guy, I have done it before, and I will do it again. I'm going to kill Google."

      This should clearly tell you that Google is already undead, and keep rising again. He has already killed them before. Don't worry!

      --
      Beware: In C++, your friends can see your privates!
    3. Re:Google is Dead anyway by c0n0 · · Score: 2, Funny

      Remember he does things the M$ way...the kill() routine has a bug, that's why google is still alive.

  3. AnandTech not very search optimization saavy by DeadSea · · Score: 5, Informative
    The Mini considers any unique URL string to be a unique document, which makes sense (but is a bit surprising the first time that you run an index). After four hours of indexing, the Mini had managed to reach its document limit and we had to improvise.
    Anybody who doesn't know that search engines consider each url to contain a unique document does't know much about getting their site to be properly represented in search engines.

    Their solution was to create a list of urls for the appliance to crawl. If they had to do that for the search appliance, there is no way that googlebot, msnbot, or yahoo slurp is going to be able to properly index their site.

    Your public accessable urls need to managed and canonicalized through judicious use of robots.txt, 302 redirects, site wide linking, and just plain thinking out the layout of your site.

    1. Re:AnandTech not very search optimization saavy by Moby+Cock · · Score: 2, Funny

      All of your points are valid. But you need to include countless digital photos to make sure that people think you know what it is you are talking about. Just like Anandtech.

    2. Re:AnandTech not very search optimization saavy by Anonymous Coward · · Score: 3, Informative

      ... which flows right into this statement:
      A word to the wise: don't let the Mini crawl your entire site without keeping a close eye on it.

      The same could be said of any search engine, or any automated process for that matter. We use ht://Dig and the issues are the same, except ht://Dig can be run locally on the server, saving bandwidth (and speeding up the indexing process) by indexing locally and re-writing urls for static files, through apache for dynamic, it's free, and you aren't limited to 100000 documents. It supports the same feature set, minus the Google Gui.

      Of course, it does have a steeper learning curve... you actually need to understand how search, url filters, regex, synonyms, etc works.

      I'd provide screenies, but most people glaze over when confronted with terminal output ; ) A shell just isn't as hip as an html gui. What else can I say?

      L8,
      AC

    3. Re:AnandTech not very search optimization saavy by rsmith-mac · · Score: 2, Interesting

      Keep in mind, AnandTech's previous search systems were all on the DB end, so it only counted each article once. Google Mini on the other hand counts the normal view of an article, the print view, etc. It is a very important consideration if you're moving from DB-based searching.

  4. Oh come on by Black+Perl · · Score: 4, Funny

    First, it wasn't a review. They didn't review anything.

    Second, it was a Google Mini.

    Third, they didn't "put it through its paces" at all.

    Lousy article, misleading /. blurb. But it was about Google! Gooooooooogle!

    --
    bp
  5. Good, but... by hazzey · · Score: 5, Interesting

    While this is an interesting article, it really isn't much of a review of the Google Mini. All they do is take it apart, take pictures, and tell you that they set it up after a little bit of trouble. There is nothing about how well it actually works. No benchmarks. No comparisons. They just say that it worked well and leave it at that. Anandtech has had more indepth reviews of mice before.

    It is more information that I have seen anywhere else though.

    1. Re:Good, but... by Donny+Smith · · Score: 2, Interesting

      I was surprised that they've done what they did.
      The terms & conditions probably forbid reverse engineering and/or disassembly of the appliance.

      It would have been veeerrry easy to rip out the HDD and mount it on a Linux box to check out its internals....
      They must have thought of that. As they've already ruined the warranty (by opening the box), it was probably the EULA or something like that that made them stop short of reviewing contents of the hard disks.

  6. Free Google T-Shirt by nudeatom · · Score: 5, Funny

    Thats it, I gotta get me one of those just for the tee.

    --
    Yeah right, Like Im gonna write a sig.
  7. It's "its"! by dtmos · · Score: 5, Informative
    The guys from anandtech put it through it's paces

    It's really easy: It's "his", hers", and "its". Even a flower knows!

    --cycling through grammar Nazi mode. Please wait.

    1. Re:It's "its"! by dtmos · · Score: 2, Funny

      Like a perfect vacuum, I believe nature abhors a grammar Nazi post without a grammatical error.

      Make that "It's "his", her", and "its".

      *sigh*

      --completed grammar Nazi mode. Resuming normal operation.

    2. Re:It's "its"! by Traa · · Score: 3, Informative

      Use "it's" when you can replace it with "it is"

      Well, that is what someone told me anyway. English is not my primary language, if the above is not correct then please don't shoot me.

    3. Re:It's "its"! by radishes · · Score: 4, Informative

      and use its' when it's possesive

      john's coming to get johns' hat

      Don't listen to this guy. He has lied to you twice. 1) Its' is never valid. 2) The example with John is just so wrong it hurts. "John is coming to get John's hat." You use 's for possessive; s' is for possessive plural, like this: "Slashdotters tend to live in their parents' basement."

      --
      [ Reply to This | Parent ]
  8. Re:Was this a review? by LiquidCoooled · · Score: 2, Funny

    The Microsoft search box comes with inbuilt Balmer power conduit!
    This revolutionary interface will fire off your search responses as accurately as a plastic chair bouncing around the room.

    --
    liqbase :: faster than paper
  9. where's the raid? by Darth_Burrito · · Score: 5, Interesting

    Did it strike anyone else as insane that this thing only had one hard drive? For $3,000, where's the raid array? Ok, sure it's a search appliance and doesn't really hold any mission critical data, but if the hard drive crashes, how long is your search functionality going to be down? You'll need to get a replacement drive and rebuild your whole database (a slow crawl process). What about your configuration settings?

    1. Re:where's the raid? by horati0 · · Score: 5, Funny

      Did it strike anyone else as insane that this thing only had one hard drive? For $3,000, where's the raid array?

      Here.

      --
      The neutrality of this sig is disputed.
    2. Re:where's the raid? by slim · · Score: 5, Informative

      I guess if you want RAID, you pay more than $3,000.

      What you're really buying here is closed-source software, wrapped in the hardware that turns it into an "appliance". Assume $2,000 of that $3,000 pays for the software.

      By specifying the hardware in this way, and by keeping the BIOS and root passwords to themselves, Google greatly simplify their support role.

      This is common practice: an IBM HMC (Hardware Management Console) is a 1U PC with a custom Linux distribution and the management software preinstalled. You don't get the root password; you just use the software as delivered.

  10. Try searching the site for "google mini" by openSoar · · Score: 4, Funny

    Maybe it takes a while for the documents to be indexed but you'd think they would have added it manually given the nature of the article.

  11. Google ate my server by PIPBoy3000 · · Score: 5, Interesting

    A few months ago, we asked for a demo of the product. My main involvement was to help compare with our existing search strategy. Just to cut to the chase, we generally had a very positive experience with it. Searches would bring up what we wanted more often than not. Our existing search system, which was based around IIS and custom SQL code, was pretty good, though it couldn't beat Google for pulling up relevant pages. We did have a few quirky things happen, though.

    We had a couple times when the appliance locked up and had to be rebooted. That was probably the most distressing as it had to be on 24x7 to support our organization and I wasn't looking forward to the help desk calls.

    More amusing, though, was the way it crawled content. Google works like any other crawler - it goes around and clicks hyperlinks. Unfortunately it's not too bright, not paying attention to the text of the hyperlink, like if it said "delete" or something like that.

    Unfortunately I had a poorly secured application that Google was able to sneak into via another link I wasn't aware of. It held the custom links for each of our departments to display a personalized set of links on the home page. Unfortunately it went through the admin tool and clicked every delete link it could find. I was paged the next morning and was fairly unhappy. My fault, though.

    The irony is that the budget money evaporated and we aren't getting it after all.

    1. Re:Google ate my server by Anonymous Coward · · Score: 2, Insightful

      Unfortunately I had a poorly secured application that Google was able to sneak into via another link I wasn't aware of. It held the custom links for each of our departments to display a personalized set of links on the home page. Unfortunately it went through the admin tool and clicked every delete link it could find.

      Sounds like it wasn't much of an admin tool if it required no authorization...any employee could have done what Google did, just not as quickly.

    2. Re:Google ate my server by iluvcapra · · Score: 2, Insightful

      Don't ridicule his misery, AC, unless you're willing to post your name. Someday, once you graduate from high school, you will encounter this situation and you'll wish you weren't so critical.

      --
      Don't blame me, I voted for Baltar.
  12. Save $3000 with site:anandtech.com by Anonymous Coward · · Score: 2, Informative

    I can search the 63,000 online documents with http://www.google.com/search?q=site:www.anandtech. com

  13. From TFA by Anonymous Coward · · Score: 5, Funny

    The screw is threaded - it just can't be undone with a regular screwdriver.

    Right.. Only unthreaded screws can be opened by a regular screwdriver.

  14. Where are the pigeons? by TeXMaster · · Score: 2, Funny

    I thought Google used pigeons ...

    --
    "I'm never quite so stupid as when I'm being smart" (Linus van Pelt)
    1. Re:Where are the pigeons? by Alias00 · · Score: 2, Funny

      "I thought Google used pigeons ..." They do! Why do you think they don't want people taking the covers off the servers? Plus, it does say in the manual that you're supposed to push seeds through the cooling vents every day.

    2. Re:Where are the pigeons? by macshome · · Score: 2, Informative

      Why did this get marked troll?

      According to Google, they do use pigeons.

  15. Re:GPl compliance by Anonymous Coward · · Score: 3, Informative
  16. For those who're interested... by Homicide · · Score: 5, Informative

    I admin a full blown Google Search Appliance, the mimi's big brother.

    If you want the specs:
    Dual Xeon 2.6GHz
    12GB RAM
    4 250GB HD's in RAID(something) with a hot-swap spare.

    Never tried taking off the cover though, since we want to keep the warranty.

    All of the money you pay is a license for the software on the box, the system itself is effectively free, so once the 2 year warranty expires, you've effectively got a nice powerful linux box for free. You can keep running the software, but without any support.

    As for performance, this thing works great, we have about 250,000 pages that it can index, both public and private (and it can do searches cleverly checknig username/pasword to see if you should have access to certain results), and we've had nothing but positive responses from our users. The results come up quickly, they're the results people want, and the results that management think should be at the top, are at the top.

    1. Re:For those who're interested... by Homicide · · Score: 4, Informative

      It submits a HTTP HEAD request for the URL to the server the page is on, with the username and password supplied, so the server at the other end decides if you should be able to see the search results, thus saving you from having to faff around telling the google box who can get to what pages.

  17. After BIOS and before web-interface? by Anakron · · Score: 2, Interesting

    What happens after the BIOS screen and before you "log in" to the web interface? Surely it runs some sort of operating system?

    --
    There are 11 types of people. Those who understand binary, those who don't and those who are sick of this lame joke.
    1. Re:After BIOS and before web-interface? by Homicide · · Score: 3, Interesting

      If it's the same as its big brother, then it boots up into RedHat Linux. You can watch all the usual bootup things happening, just not interfere with them, as the keyboard is ignored.

      It does end up at a login prompt, but you're not given any usernames or passwords to access it.

  18. Re:Review? & capacity by slavemowgli · · Score: 2, Interesting

    RTFA (and actually read it). The Google Mini has a built-in limit of 100,000 documents; it's not that it can't index more because of a lack of CPU power or HD space or whatever, it's just that if you want (or need) more than that, Google wants you to buy their regular Search Appliances instead.

    All this info can also be gotten from http://www.google.com/enterprise/, which is exactly 1 (one) click away from Google's index page.

    --
    quidquid latine dictum sit altum videtur.
  19. Re:subcontractors by schon · · Score: 2, Funny

    I was disappointed to see GigaByte didn't use MegaByte to make some subcomponent.

    Maybe he was too busy trying to take over Mainframe? :o)

  20. product review: the yellow GSA by msblack · · Score: 3, Informative

    We evaluated on of those yellow Google search appliances (GSA) and experienced very mixed results. The appliance is very easy to set-up and launch an initial scan of our website.

    The GSA will blindly search all web servers in your domain. When setting-up the GSA, you give it an initial page from which to start crawling and baseline domains. For example:

    Inital page: http://www.slashdot.org/
    Domain(s): .slashdot.org,slashdot.org

    The leading dot on the first domain entry says to search all hosts in the domain.

    Problem: GSA does not provide very good status of where or what it is searching. It only has a dashboard light to say it is crawling. No details.

    Problem: We found that the GSA would get caught in an endless loop if it encountered a user website controlled by a database. It would endlessly follow the next and previous links to find every database entry.

    Our university library subscribes to a number of electronic databases, such as, EBSCO PsychINFO, etc. The GSA indexed every possible look-up.

    Our eval licenses was limited to 1.5 million pages. Some of these databases contain hundreds of thousands of pages. Solution: Those setting up their own web server must employ proper robots.txt files or risk having their entire server blocked from indexing.

    --
    signature pending slashdot approval
  21. Why some places won't buy this by BenEnglishAtHome · · Score: 5, Interesting

    The pictures are pretty and I'll assume the thing works. Some folks, however, won't buy it because they don't want their intranets to work like you or I might expect. Let me explain.

    I work for a large TLA govt agency. I've begged our people to get something like this. I know, from working with our folks and doing my own digging, that we have a wealth of knowledge tucked away, here and there, on local group shares and out-of-the-way internal web sites. And yet our internal search function is ludicrously bad. It works off "key words" that are simply a manually maintained (I think) list of useless, often off-the-mark descriptions of approved sites of general interest. Special-interest pages are not indexed in this way. The crawler, if you want to call it that, is terrible at doing its job. Enter a string of text and get a hit on a known, universally accessible web page containing that exact string? Not a chance. I test it occasionally and find that it remains as ridiculous as ever, with a level of functionality that would have been technologically uninteresting the better part of a decade ago but is, in this day, infuriating to users.

    The reason for all this is that if our intranet were automatically crawled, well indexed, and truly searchable, people would be able to find things. People in Work Area A would be able to see how they might be impacted by something going on in Work Area B. Horrors! That would mean that management would lose much of their ability to keep employees selectively in the dark.

    All this came to a head a number of years ago. At that time, our intranet content was maintained by IT. Anybody that wanted a site (literally anybody) could just get their first-line manager to approve the request and they'd get server space and some help setting up a page or two. The exchange of information that started happening was highly disruptive, so a "Communications and Liaison" office was set up that wrenched control of the intranet from IT and required (what seems to be essentially political) approval of the business case for anything that went online. No web sites unless the Communications gods approved.

    Nowadays, the employees of one division are only vaguely aware that other divisions exist or have web sites. Each individual fiefdom is protected from the ravages of communications that don't strictly follow the org chart lines. I guess the executives in charge are happy in their insulated little worlds.

    If you're going to sell an effective intranet search tool, you're going to have to face the fact that lots of large organization leaders (and you find the same attitudes in both the public and the private sector) would recoil in horror at the thought of having their intranet be effectively searchable. It's too threatening.

    1. Re:Why some places won't buy this by gumbo · · Score: 2, Interesting

      Based on my experiences working in government, my guess is it was more that they wanted to have control over what was on their internal web site more than they wanted to restrict information sharing. Of course, it might be that where you work is just a lot more dysfunctional than where I work.

      I set up a search for our intranet at my govt agency (one part of a larger cabinet agency) many years ago. For some reason I never understood, the one guy who controls the intranet site decided that the search link should just be one of about 50 fairly random links on the main intranet page. And way at the bottom. Nobody ever uses it, I think because they have no idea its down there. I think that's his tendency to avoid change whenever possible rather than any interest in stifling information exchange.

      I guess we're dysfunctional too, but just in a different way.

      Slightly on-topic: you know, I don't know why I never realized it, but whenever I saw Google units in data centers, I always assumed that Google was using that DC for some of their servers. I never thought about them being Google's search appliances. I'm not very bright sometimes.

  22. Don't use GET to modify application state! by Augusto · · Score: 4, Informative

    The problem is not google, is the way your app is designed!

    Universal Resource Identifiers -- Axioms of Web Architecture : Identity, State and GET

    In HTTP, GET must not have side effects.

    In HTTP, anything which does not have side-effects should use GET

    If somebody visited your site with a pre-fetching tool like the google web accelerator, you will also find the "delete" button being checked automatically like this. Change those deletes to use POST instead.

    --

    - sigs are for wimps.
  23. Curious... by PerspexAvenger · · Score: 2, Interesting

    Given the actual content of their review, I'm very surprised they didn't pull the drive and have a stroll around the filesystem. They've pretty much toasted the warranty as it is, anyway.

  24. Re:I tested it.... by jshaped · · Score: 3, Interesting

    offtopic?

    At anandtech's website,
    to test the ability of their google search server,
    I searched for the title of that article.
    You would think it would point me to the article;
    it did not.

  25. Re:Review? & capacity by Manitcor · · Score: 2, Insightful

    If your not careful when setting up your crawlers many search engines will index every link they find in a document. Including the headers and footers on the page that point to About, Legal, Copyright, Sponsors and Links.

    Depending on how you have configured things it may also go ahead and read your banner ads and such as well. If you havent expliclty told your crawler to stay within someurl.com then it will go ahead and index the links that go to outside sites as well.

    The solution that was presented in the article is a very common one when you want to simply index a subset of site content. Another common method for crawl systems that support scripting (like Plumtree's Ripfire or Verity) is to parse out the various urls you are looking for explicity as well as handle for things like pagination.

    The former is perffered as it can easily be adapted to work with other search engines without re-writing custom scripts. I would not be surprised if anandtech now detects when GoogleBot is crawling thier site and presents GoogleBot as well as other search bots with the same page that thier applicance sees.

    --
    "Don't mess with him, he taunts the happy fun ball."
  26. Nice review by zlogic · · Score: 2, Interesting

    I like this kind of reviews. A bit of what packaging looks like (noone writes that, although it's quite interesting for me personally: how does packaging for a $10000 unit differ from a $300 maching), a bit of a view from the inside, a bit about the software. Nothing too complicated, because that would make the article dull to read. What the article provides is the general feel of the product.
    One thing I wonder is that Google can probably use the included modem to download private company data which the server caches (if the company bought the server for internal use).

  27. Google Mini Support / Install. by rickbliss · · Score: 2, Interesting

    I am currently in the midst of setting up setting up a Google mini. I have noticed most articles mention that getting the *initial* crawl setup is quite easy. It is. Even this article mentions "The last thing that we worked on was making the Mini look like it is part of AnandTech.com. There are two ways to go about this in the Mini admin. One is to use their built-in page layout helper, which allows you to wrap the search screens with a custom header and footer. The other way (which we prefer) is to use the XSLT Stylesheet editor and modify the stylesheet to meet your needs." But the screen shots nor the article go on to mention this process of which, I have found very little information. Also, one pitfall is that the MINI offers only 1 collection, meaning that if you want to search multiple sites you will have to filter content by URLS, i.e /my_site1/:* for one collection and my_site2/:*. And keyword searches are made across the whole collection. Also, having a Google mini I have access to the support site and forums. Through out all the forums I have yet to see a Google associate reply. I have contacted Google four times stating that I needed help getting a correct xlst sheet working aside from their default. I seem to be getting Macro replies from Google stating that they do not provide support on XSLT. I think this is considered ranting. My apologies.

  28. Re:It looks like the OS is WINDOWS by coconutstudio · · Score: 2, Insightful

    OS it is running is RedHat Linux. The IE you are seeing is from the client machine, which happens to be Win. You can't access the server directly, only via the web interface.

  29. Google on Time4ink.com by RobHeritage · · Score: 2, Insightful

    We looked into the testing of the Google appliance for searching our printer ink site. We found using our Google ad sense account gave our printer ink customers the ability to search our site and suited our small business needs just fine. You can see our search box at the top of our site let's the search happy people search away. If they go somewhere else we felt being a directory will allow us to keep them coming back due to our printer help sections. Why buy a big Google appliance??? -- Especially with the fees. I know some techies would disagree and want better control over their pages, but so far we have had great results having clients actually find what cartridge they are looking for by model number or keyword specific terms.

  30. Carpetting by ukleafer · · Score: 3, Funny

    Anyone else think the Anandtech server room has some lovely, lovely carpets?

  31. Benchmarked: Google Appliance != Performance by LordBlackadder · · Score: 2, Informative

    Google has many production quality problems with its distributor. I had to return 2 units before I received a functioning unit the 3rd time. I benchmarked the functioning Google Mini the other day. I havent published detailed results yet, but I can tell you that the performance was very poor considering the performance expection from a brand like Google. While I think the appliance is very capable, neither the Google Mini nor the larger yellow appliance are suitable for wide enterprise deployment. I benchmarked the Mini at an average of only 3 transactions per second. Max of 7 TPS, Min of 1 TPS0. Load balancing with 2 boxes only increased speed of transaction time by ~30%. My company of 100,000+ users certainly can't use a system at this performance. I don't think my workgroup of 20+ people will be able to use it productively. We bought the box, but I think it will stay in the closet for limited uses. It has potential for h4xng with processor/mem upgrades - maybe even dd to new hardware. But until Google concentrates on appliance performance, their "Google Enterprise" initiative won't be taken seriously by the target market.

  32. swish-e as a Google Mini alternative by guacamolefoo · · Score: 2, Informative

    I seriously considered getting a Google Mini for my law office. The desktop search stuff wasn't really doing it for us, and we have boatloads of work that we reuse on a regular basis -- pleadings/contracts/settlement agreements, etc. are sort of like code in that respect -- we always want to reuse our knowledge rather than reinventing the wheel. My concern was that the regular Google appliance was too expensive. The mini seemed reasonable, but I still was resisting the idea of paying that much for search.

    In any case, I had searched high and low for a decent search function when I happened upon swish-e. I am exceptionally pleased with it. It can be found at swish-e.org.

    I am not an uber geek, but I was capable of spending an afternoon monkeying with it to install it, set up regular indexing as a cron job, get it to properly read and index OpenOffice documents, and to launch them from the browser. This involved some frightening security settings, but I have a small enough office (three people) that I'm not too torqued about this. The wide open settings I used were not swish-e's fault, as near as I could tell. Rather, they resulted from my laziness -- "It works well enough now, and the likelihood of malicious use is pretty low, so fuck it".

    Obviously, it could be set up a bit more cleanly on my end, but I am really, really happy with it apart from that. Currently, it runs on a used SCSI-RAIDed IBM Netfinity box that I picked up for a little under $500.

    The time and money I spent on the hardware plus getting it running has paid immense dividends. I have benefitted in two primary ways:

    First: my office minions use the network for storage and do not store anything locally. This means that everything is indexed (and can be found!) and because they like the search so much, they also (unwittingly, perhaps) give me the peace of mind knowing that our data also gets the other benefits of being on the network (everything is backed up automatically/regularly, etc.).

    They like being able to find stuff, so the search has really encouraged saving stuff on the network. I could mandate this in other ways, but I'd rather have them drinking my Kool Aid than simply imposing the idea.

    Second: My minions and I have saved tons of time using the search feature. Any good search does that. The additional bonus is that I no longer have to worry about the next version of Google Desktop or Copernic or installing it on various machines, blah, blah, blah. It's all centrally saved and configured. Administration is essentially zero since I am getting good search results on all the document types that I need - some old MS Office leftovers, Open Office, and PDF.

    I don't see needing to change this in any significant way for at least as long as I keep the hardware. I think that the next time I'll need to touch it will be when the index outgrows the box serving the searches.

    The box I'm running has dual 1.something gig pentiums with a gig of RAM. The drives are the weak link, with only 9.1 GB of space available for storage of OS, index, etc. The box also has redundant power supplies, redundant power supplies , redundant ethernet connections (100MB), and redundant ethernet connections (100MB).

    The front end to the search is just a standard, "came with it" CGI script (swish.cgi). It works just fine. It gets called up as a webpage locally, and it spits our results.

    On a final note, we are pretty aggressive in enforcing standardized file naming conventions. The naming conventions typically include te client name, the matter, a date, the type of document, and the subject of the document. Swish-e has document path, title, title and body searches off the interface we use, and you'll usually find exactly what you're looking for if you're reasonably specific.

    On a final note, swish-e has been unsuccessful when I have used the following search terms "nubile blonde woman" and "willing to get with me". In that respect, swish-e has been an outright failure, though it is conceivable that the fault lies with operator error.

    GF.