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Security's Shaky State

Ant writes "According to InformationWeek, Information Technology (I.T.) security professionals say when it comes to security, most I.T. departments are underfunded, understaffed, and underrepresented. Resourceful I.T. security professionals are getting the job done, but their efforts have been hampered by undersized staffs and underfunded budgets that limit choices ranging from what products they buy to the vendors they work with."

184 comments

  1. No one notices a well done security job... by jmp_nyc · · Score: 4, Insightful

    A major part of the problem is that CFO types don't like spending money on things they don't see a need for. By the time they see a need for security, it's past the point at which throwing money at the problem will fix things.

    Likewise, the security side of an I.T. department is the sort of job that is hard to justify to people who assume that if they don't notice results, the job isn't really doing much.

    Ah the glory of an invisible job.
    -JMP

    1. Re:No one notices a well done security job... by Velox_SwiftFox · · Score: 4, Insightful

      Sigh. I've learned "I don't understand why we need X" is all too often a warning from a superior that continuing to push for X (including by providing the supposedly requested info) may be a career-limiting move. OTOH, if X turns out to have been needed after all, not having gotten it is hard to explain to that same superior.

    2. Re:No one notices a well done security job... by conteXXt · · Score: 3, Interesting

      Funnily enough open source works in this regard.

      I was able to win the battle with corporate security after they sent in the outside security auditors.

      Outside audit showed nothing vulnerable (for whatever that's worth)

      Inside auditor then came to our office for further (second opinion) audits :-)

      Joke is that we were all using the same tools (nessus,nmap,etc) to different effect.

      --
      The truth about Led Zep should never be told on /. (Karma suicide ensues)
    3. Re:No one notices a well done security job... by dkoulomzin · · Score: 1

      And of course, everyone notices when the IT department drops the ball and everything blows up. I guess the thing to look for in someone who might manage your security is for people to say about them that nothing ever happened on their watch.

      While I was interviewing for my present job, I asked my interviewers why I should choose to work at their company. Someone was raving about the IT manager, and told me "we've never had a problem while this guy has been here." It actually did influence my decision to accept the job.

      --
      Thou shalt not begin a subject line or post with the word "Umm".
    4. Re:No one notices a well done security job... by jmp_nyc · · Score: 4, Interesting

      Sigh. I've learned "I don't understand why we need X" is all too often a warning from a superior that continuing to push for X (including by providing the supposedly requested info) may be a career-limiting move. OTOH, if X turns out to have been needed after all, not having gotten it is hard to explain to that same superior.

      I've experienced worse. At one company I worked at, I warned of the pitfalls of a particular implementation my boss had been sold on. I was ignored. When the problems I predicted showed up, I was then blamed for creating them.

      I quit that job as soon as a chance to move to a reasonably solid company came along...
      -JMP

    5. Re:No one notices a well done security job... by CrazyClimber · · Score: 5, Funny

      I was going to moderate this thread until I saw your post. There's no option for "needs hug" and you sure deserve it.

    6. Re:No one notices a well done security job... by Anonymous Coward · · Score: 0

      Solution: tangable results.

      Just for kicks pull the logs on your firewall and cross referance the ports to know vulnerabilities. Make a pie chart if your feeling ambitious.

    7. Re:No one notices a well done security job... by jmp_nyc · · Score: 4, Insightful

      I was going to moderate this thread until I saw your post. There's no option for "needs hug" and you sure deserve it.

      Thanks, but I did gain an important bit of wisdom working there. The company brought in a supposedly hot shit developer to build systems. In departmental meetings where we went over our current projects, he was never interested in hearing about anyone else's project, but more importantly he got defensive when asked questions about how he dealt with various potential pitfalls. It turned out that he usually simply didn't deal with the pitfalls.

      It's no wonder that the project managers dreaded having their projects assigned to him, as they would not only take longer to get to launch, but he would rush things past testing because he presumed himself to be infallible. His projects therefore always launched with bugs. (We're talking basic things here, like web apps for thousands of concurrent users that couldn't handle concurrent requests.)

      Not only did I come away understanding the importance of bouncing ideas off others, but ever since that experience, I'm overly self-conscious about making sure to listen carefully to questions asked by people who aren't immersed in my projects. I find that those questions can often save me great deals of aggrivation later in the dev process. I don't want to be a master-of-the-universe hot shit developer. I want to build things that work.
      -JMP

    8. Re:No one notices a well done security job... by masdog · · Score: 1

      Its very easy to explain.

      Dear Boss,
      In your shortsighted views on security, you decided ignore the warnings of your IT staff and not authorize a project. Because of that, we now face a huge, company-wide problem.

      There is no need to panic, however. We have gone around you to your superior, and he has already authorized the project plus additional funds to clean up the mess your decision has caused.

      Sincerly,
      Your IT Staff

    9. Re:No one notices a well done security job... by eh2o · · Score: 1

      Maybe its a problem of insufficient penalty. The legal consequences regarding breaches of private information seem pretty lax (are there any at all?). Morality is meaningless in the boardroom. The desired behavior has to be brought into compliance by either the market or the government in some form.

    10. Re:No one notices a well done security job... by LardBrattish · · Score: 3, Insightful
      I've experienced worse. At one company I worked at, I warned of the pitfalls of a particular implementation my boss had been sold on. I was ignored. When the problems I predicted showed up, I was then blamed for creating them.

      Document EVERYTHING in cases like this. Offer advice in the form of an e-mail, print out a copy of the e-mail and file it somewhere safe (like at home). Also never delete the e-mail you sent.

      Then when the stuff hits the fan you can defend yourself at the time in public and send another follow up e-mail including the original to back it up to whoever needs to know.

      This doesn't work if it's the owner being the jerk but it does cover your butt if a supervisor's trying to push the blame down to save him/herself.

      --
      What are you listening to? (http://megamanic.blogetery.com/)
    11. Re:No one notices a well done security job... by Nick+Kirven · · Score: 3, Interesting

      I've had a similar experience. A major Canadian real estate company, which I was NOT IT support for, just the end user, decided to switch from a Unix local hosted solution to a web-based initiative.

      Props for looking to the future, major negatives for not thinking out their direction.

      I, well before implementation, pointed out that since this was WWW based, and our office connected to the web via an office about a thousand miles away, to connect then to an office about a mile away, casual lunch web surfers would interfere with the bandwidth I needed. I was called asinine.

      I suggested a plan to have each office that was using this new system (which worked great when we had the available bandwidth) have an independant ISP, outside of the intranet. Sure, it wasn't cheap, but it would remove the need for eight hours of downtime a day. Did I mention I worked eight hours a day?

      Six months later, after billing vast amounts of overtime clearing up backlog via my home DSL connection, the manager I was called asinine by, introduced a plan to resolve the problem. It was my plan, of course. While I should have quit right then, I rode it out, and was eventually fired for not giving a shit, anymore. I should have left first, but is it a surprise I ceased to care?

      --
      - nk
    12. Re:No one notices a well done security job... by mcrbids · · Score: 1


      Ah the glory of an invisible job.


      Not only is the job of security invisible, it's effective to the degree that it's invisible! Thus, the better job IT security does, the less likely that they'll get future funding!

      Talk about working yourself out of a job....

      --
      I have no problem with your religion until you decide it's reason to deprive others of the truth.
    13. Re:No one notices a well done security job... by ozmanjusri · · Score: 1

      A major part of the problem is that CFO types don't like spending money on things they don't see a need for.

      That's a common theme with all loss control divisions. All of the major performance measures are trailing indicators - they're only measurable in the event of a failure. You guys should look around and take a leaf out of the older loss control disciplines' books.

      Safety, reliability, risk management etc all have positive performance measures available and in use. Put together a dashboard of leading indicators and keep it in your management's view (ie, monthly reports). If you do that, you'll have a lot easier time of it when the budgets are in.

      --
      "I've got more toys than Teruhisa Kitahara."
    14. Re:No one notices a well done security job... by Frater+219 · · Score: 4, Insightful
      Likewise, the security side of an I.T. department is the sort of job that is hard to justify to people who assume that if they don't notice results, the job isn't really doing much.

      Here's a possible fix for that situation: Document and present to your bosses the nature of what you are preventing.

      Gather information about sites that are less fortunate or less competent than your own. Make sure that your boss knows when your competitor's Web site gets vandalized, or when some well-known business starts spewing out virus spam. Provide information about the specific techniques that you used which kept that from happening to your site.

      "In May of 20x6, businesses and home users across the Internet were hit by the Quigmorf worm, which was reported on the front page of the New York Times as causing $25 billion in damage. Our mail server anti-virus filtering rejected an average of 16 copies of this worm per second over the worst day of the outbreak."

      Disseminate periodic alerts about viruses that have stricken other sites, but which your own defenses are ably filtering out. Couch these in the language of protecting your users from threats they may face on other (and hence lesser) networks.

      "This Monday, Snarkashvili Anti-Virus discovered a new virus known as 'Quigmorf'. This virus infects Windows systems by sending email messages with a subject line of 'I love Quigmorf, click here to see why!' Infected systems become very slow and send out thousands of viruses to other email users. While our mail server anti-virus program is blocking Quigmorf, your home ISP may not be. Be sure to delete any messages with this subject line without opening them."

      Instrument your systems. Gather logs and present them in understandable form. Bosses know what a quarterly report is, and they can understand claims such as:

      "In 4Q05, our mail server blocked an average of 100 spam and 50 viruses every minute. This is a 25% increase over last quarter, and a 50% increase over last year. Spam complaints to spam@oursite.net are down by 65% over last year on a total email volume of 30% more messages. We attribute the improvement to the free open-source anti-spam and anti-virus programs that we installed last quarter."

      If worse comes to worst, you could always try talking time and money:

      "Our mail server blocks 100 spam every minute -- all day, every day; during working hours and after hours. It takes approximately 3 seconds for an employee to look at a message, recognize it as spam, and press the Delete key. This means our mail server does the work of more than twenty full-time employees dedicated to doing nothing but deleting spam."

      It's true! (100 spam / minute) * (1 minute / 60 sec) * (3 person*sec / spam) = 5 person, but a person only works less than 1/4 of the time (8 out of 24 hours, 5 out of 7 days) whereas a mail server works 24/7.

    15. Re:No one notices a well done security job... by sumdumass · · Score: 1

      How could you fairly legislate legal penalties for somethign like this. I would fight it tooth and nail if my cisco product was guilty of causing the breach when a default-hidden-password was used to penetrate the network.

      Also, with closed source security applications claiming anyhting under the sun as well as operating system bugs that let websites/emails trick users into clicking a link that gives access to the entire system wich could then be used to access the entire network. I'm not saying open source is any better but at least there i would have a reasonable timeline were if somethign is known, it would get disclosed so further steps could be taken (if possible). I know there have been several issues witrh closed source OSes and application were the problem was only fixed after someone felt it was taking too long for the provider to fix the hole. In some situations, the problems went unpatch serveral months before being publicaly known and only then was it fixed.

      If a company had a breach because they used some application for years without patching it or fixing known security problems, i think they should be held acountable. If it is something were the exploit causing the breach gets disclosed after the breach happened, I'm not sure what kind of punishment would be warrented. If personal information was taken and later used for identity theft, Should taht company have to pay reasonable damages? could there be jailtime and who for? the I.T. staff that didn't secure thier systems or the user who had to click on the email attachment or maybe the CFO who said we don't have enough money in the budget to worry about somethign like that?

    16. Re:No one notices a well done security job... by klept · · Score: 2, Insightful

      Man believe me, that happens at plenty of companies exactly like you described, and many times it's not about security issues, but things like having a normalized database of files. Amazing isnt it, how it's always some big mouth vp or other company officier who doesnt know anything except how to flap his mouth and get conned by some fast talking salesman to buy some piece of junk software. Of course why bother asking the opinion of the IT guy or other professional. What the hell do we know? I was once at a firm that paid big bucks in salary and perks. This retired military asshole that was a vp decides on his own to buy this junk software for the accounting department. It was hilarious if you weren't working there. First off, the software cost in the 6 figures, when for 30k max you could have done the whole thing with modules and top notch consultants from outside. Then there was the fact that the software wasn't even suited for the task that it was suppose to be bought for. Needless to say I got out because the basic plan was to make me the fall guy. Gee, I wonder who took the hit for the foul up? I know they blamed this chicken excel jock who was a troublemaker for the reason I left. He was summarily terminated 2 weeks after I was gone to another firm. But I really wonder who took the fall for that junk software. It wasn't the military ass. Last time I heard he's still working there.

    17. Re:No one notices a well done security job... by eh2o · · Score: 2, Interesting

      Suppose we force companies to pay reasonable damages (no criminal charges or anything unless criminal negligence is provable). Naturally, they can and will get liability insurance to cover this, and the actuaries will determine how much that will cost on the basis of how risky their operation is. Similar to having airbags in your car, companies will qualify for discounts by using known secure systems and hiring competent IT security staff. Software/hardware vendors will be motivated to produce secure products because otherwise they will lose business.

      Now, in the end the cost gets pushed out to the consumer anyways; so we end up paying for it one way or another -- either you get identity theft insurance to help you deal with the inevitable breach or you force the companies to get insurance or otherwise take appropriate measures. I think the latter option is more efficient because it attacks the problem at the source. Furthermore, we can make the insurance mandatory -- just like driving a motor vehicle, handling peoples' private information puts the general public at risk.

      Whatever happens we can't just let this nonsense continue unchecked. I guess HIPPA, Sarbanes and some other laws are going to start dealing with this, but I have yet to see if those have any respectable teeth. And from what I've heard first hand about some of the new systems going into some not-to-be-named HMOs, I don't have a lot of hope that things will get better.

    18. Re:No one notices a well done security job... by Brandybuck · · Score: 1

      A major part of the problem is that CFO types don't like spending money on things they don't see a need for. By the time they see a need for security, it's past the point at which throwing money at the problem will fix things.

      Yet these same people do see a need for keys and locks and swipe cards and security guards. Why do they think network security is any less important than physcial security?

      --
      Don't blame me, I didn't vote for either of them!
    19. Re:No one notices a well done security job... by Bacon+Bits · · Score: 1
      Ah the glory of an invisible job.

      Exactly. There's a fundamental problem in IT. In any aspect -- security, patch management, infrastructure, testing, development, server admin, backups -- IT done correctly tends to look like "Through a tremendous effort and cost on our part, nothing in particular happened." Unfortunately, to bean-counters this looks a whole lot like "Through no effort on our part, nothing in particular happened."

      Consequently, IT departments tend to never have enough people, and instead rely on the work ethics of their staff to keep them going for long hours so as to avoid the dreaded "Through a tremendous effort and cost on our part, the stuff hit the fan." It's no wonder that IT pros tend to overwork themselves and burn out on the industry.

      --
      The road to tyranny has always been paved with claims of necessity.
    20. Re:No one notices a well done security job... by Anonymous Coward · · Score: 2, Interesting

      I warned of the pitfalls of a particular implementation my boss had been sold on. I was ignored. When the problems I predicted showed up, I was then blamed for creating them.

      There are a lot of career hazards with this one. I unfortunately became the nay-saying manager at a previous international telecom company a few years ago when I'd raise concerns about things like a calling card switch that:

      - had a default load of SCO with no patches
      - patches were prohibited because "they messed up the calling card software"
      - the vendor required telnet access to each system with public IPs
      - the vendor never knew where they'd be telnetting from, so ACLs on telnet inbound traffic were prohibited
      - clever username schemes were used, like user: root password: root, user: pcm password: pcm and so on
      - root telnet logins were required by the vendor because "how else are we to administer the system remotely? we have to have root to do that" (the same vendor told my boss that SSH was "some bulletin board download shareware crap" which they were too good to run as a "big calling card company")

      After preparing a twenty page assessment and detail of security modification requirements, I was literally laughed down by the vendor in their meeting with us and the marketing and management execs. Their defense? They had "never heard of these concerns from any other customer and subsequently they were just nitpicking" by someone who must want a different solution. (Yea, we had a great relationship with the corporate marketing buyers who always bought what got them perks and shoved it to operations to figure out how to use. Ask me about the $20 million in Lucent useless trash that was in the room next to mine collecting dust).

      My strong objections only made it certain to corporate that I was going to sabatoge the project with their new vendor friend who brought them cool gifts. I learned after this one to get senior-level protection from the CTO or whoever is your executive committee level sponsor before sticking your neck out.

    21. Re:No one notices a well done security job... by jmoriarty · · Score: 1

      A major part of the problem is that CFO types don't like spending money on things they don't see a need for. By the time they see a need for security, it's past the point at which throwing money at the problem will fix things.

      This isn't a problem - this is a good thing. Do you want to work for a company where the CFO has priorities other than the best spending of the company's money? Hell no.

      The problem here is one of speaking the correct language. Rather than saying "we need X", do a formal ROI. Document the risks you are trying to mitigate clearly in terms of loss to the corporation (the CFO may not understand them). Then do an assessment of how often the loss might occur, and what the likely yearly impact may be to the company. Bring in people from other groups to get input on impact. It may turn out to make more financial sense to just accept the risk and not take action. That's a choice the executives can make, but at least they will be doing it from solid data rather than the perceived subjective opinion of one of the may people asking them for cash.

    22. Re:No one notices a well done security job... by Anonymous Coward · · Score: 0

      I would not even say it was money based. Some people just do not like to rock the boat and are afraid to make decisions. I brought some things up to our our network supervisor and my fellow network engineers and they were not met with a warm welcome. One was as simple as blocking outbound port 25 from everything but our mail servers. We have NO need for user equipment to send mail or to relay mail to outside mail servers. I explained virus payloads sometimes contain smtp engines as well, we could be acused of sending spam from our domain space and many other pitfalls. I heard many arguments that blocking this would be a waste of time, we have no need to do that, what are the chances of that happening blah blah. I failed to convince them that this should be done. Odd considering it would cost us NOTHING except some firewall changes and some testing. I gave up. Groups of people tend to follow the general group think and do not think outside the box for themselves. I honestly felt like an outsider and someone that was not a team player by suggesting such a change.

    23. Re:No one notices a well done security job... by poot_rootbeer · · Score: 2, Insightful

      Keep in mind that many workplaces with managed email storage via Exchange or whatever have retention policies that will purge all emails older than 6 months or whatever, so if it's something you really think you'll need as evidence a year from now, make a hard copy.

      Of course, this opens the door for them to say you violated retention policy and use that as an excuse to fire you, but that happens you can be assured that they place more value on winning the blame game than on succeeding in the industry. Small consolation as you're clicking through Monster.com every morning, I know, but you're almost certainly better off elsewhere anyway.

    24. Re:No one notices a well done security job... by johnMG · · Score: 0, Troll

      > Funnily [snip]

      Please note, even though you may find that awkward collection of letters joined together in some dictionaries, it really doesn't deserve to be an actual word.

    25. Re:No one notices a well done security job... by Hoi+Polloi · · Score: 1

      I've always told networking folks that I sympathized with them. If they do their job well no one notices but if they have a problem it is obvious and everything grinds to a halt. I very thankless job if you ask me.

      --
      It is by the juice of the coffee bean that thoughts acquire speed, the teeth acquire stains. The stains become a warning
    26. Re:No one notices a well done security job... by Brushfireb · · Score: 1

      Yeah, just what I need as a small business owner, more insurance! Ridiculous.

      When are people going to learn that insurance companies arent competitive anymore! They are all re-insuring each other, which essentially pushes silent collusion. This industry just rakes in teh cash and screws everyone else. No More Insurance.

    27. Re:No one notices a well done security job... by LaCosaNostradamus · · Score: 1

      You certainly seem bitter enough to realize (or be properly prepared for) the truth: companies move from self-contained and self-maintained systems to "web-based" so-called solutions, since they widely perceive such things as capitalizing on the commons, hence saving them money. It's also a matter of the outsourcing fad, in which nearly any company function is now considered for removal from the company proper, and instead given over to some (largely) shyster who merely promised cheaper operating costs.

      Web-based stuff is a great way to continue the irrational but overriding process of reducing all company installed plant until the ideal point of corporate existence is reached: a small company HQ building that houses executives, lawyers and accountants. Over time, even the accountants and lawyers can then be outsourced, once the frankly-criminal company financials become part of the larger corporate cultural environment (after a few more cycles of Republican hyper-dominance of the Congress and Presidency). I only mentioned accountants and lawyers now since they are still needed to reform corporations into these extremely top-heavy future shapes; since this reformation is largely illegal, lawyers and accountants will need to be trusted and closely supervised.

      Web-based apps are a tool, and as such we should expect them to be used. However, I've seen companies (like your prior one) essentially crash themselves in trying to reform around such a paradigm. It's a fatal insanity, but it's hardly over. I personally feel we in the West are in a pause before the real outsourcing storm hits. I theorize that among other things, a few more industries will probably need to accomplish 5-10% more consolidation (i.e. monopolization) before this triggers. Diminished expectations will then become the norm, and the very law itself will protect corporations from actually delivering all the things they contractually promise. The phrase "best effort" (or the equivalent term) will start to appear more and more in the media and courts, in an effort to shield corporations from the liability of delivering on contractual intentions.

      --
      [You have a stable society when some nut guns down a schoolyard and the law doesn't change.]
    28. Re:No one notices a well done security job... by jafac · · Score: 1

      Here's a possible fix for that situation: Document and present to your bosses the nature of what you are preventing On my own time? Let me know when my boss decides to give me funding to figure out new ways to ask him for more money. . .

      --

      These are my friends, See how they glisten. See this one shine, how he smiles in the light.
    29. Re:No one notices a well done security job... by swit · · Score: 1

      re: Anonymous Coward on Tuesday December 06, 2005 @09:07AM (#14192962) said:
        I failed to convince them that this (blocking outbound port 25 from everything) should be done.

      Good try, though. Good job, Good job! You are a credit to your company!

      Er, ah, (scuffles foot, shrugs disparagingly), just what company
      did you say you were at? (...stares off into space,
      appearing completely uninterested in the answer...)

      SWIT

    30. Re:No one notices a well done security job... by LardBrattish · · Score: 1
      I keep a local folder on my harddrive that I put important stuff into. If the company routinely deletes e-mail >6 months old it is probably in violation of its' record keeping requirements in most of the world (certainly the UK where I have run a limited company & the record retention period is 6 YEARS).

      I doubt very much if you kept a local copy of the e-mail which you just happened to find & re-send that would be grounds for dismissal.

      Getting charged with gross negligence is more likely to get you fired. Keeping hard copies of the e-mail trail would help you during an unfair dismissal case.

      --
      What are you listening to? (http://megamanic.blogetery.com/)
  2. Geez by Anonymous Coward · · Score: 0, Insightful

    Bitch bitch bitch. You'd think IT was a profit center.

    1. Re:Geez by Anonymous Coward · · Score: 0

      It is if I can Pw0n your tzhct.

  3. Simple Reason by matr0x_x · · Score: 4, Insightful

    The IT Security department does more preventative solutions then anything else... so basically, if you don't hear booh about them, it's a good thing. Essentially, the better the job they do, the less the management of a company realizes they are important. "Oh, well we haven't gotten hacked in 3 years... we can afford to cut our security department budget this quarter".

    --
    LINUX ONLINE POKER: Linux Poker
    1. Re:Simple Reason by aussie_a · · Score: 4, Insightful

      Which is crazy. You don't hear people say "oh you know. I haven't been broken into in the past 3 years. I think I can replace my deadbolt with a padlock I brought from K-mart." Why companies continue to short-change their data security (in what many people claim is the Information Age) while beefing up their physical security. And whilever they continue to do this, we'll continue to hear of times when credit cards are stolen. Oh, I just realised why they don't care about information being stolen. Because it's only customer information. And it's not being stolen like physical objects, it's being duplicated.

      Until these companies are forced to care about their customer's data (and customers aint doing shit about it at the moment), they won't.

    2. Re:Simple Reason by Metzli · · Score: 3, Insightful

      IMHO, the problem is two-fold. If they do their jobs well, the Security Department is essentially invisible as things hum along. The second aspect is that most people only hear from the Security Department in a negative connotation. Whether it's explaining why using FTP to outside folks is a bad idea, explaining why emailing an Excel spreadsheet with a password protection is a bad idea, or explaining why a user can't have access over a VPN to any port on any internal machine, it's evident that most people only hear from Security in the context of "you can't," "you shouldn't," or "you must." Right, wrong, or indifferent, that's just part of the job.

      Having been a server admin before doing security, I can tell you that the two jobs are very similar. When things are done correctly, the suits rarely know who you are, what you do, or why your job is important. Because of that, it can be extremely difficult to explain why you need $100k for firewalls or $50k for new servers. C'est la vie.

      --
      "It's too bad stupidity isn't painful." - A. S. LaVey
    3. Re:Simple Reason by Anonymous Coward · · Score: 0

      Definitely not an insightful comment, sir, and I don't appreciate it. I work in IT for a medium sized company in Las Vegas, NV. With a thought process like that, you WILL be hacked. Not only WILL you be hacked, but you will be GUARANTEED to be hacked. Good golly gosh.
       
      OK, the thing goes like this. Boss hires you. You are MCSE/Cisco certified, and you know your way around the ropes. You are trusted with all of the passwords and access vantages in the company, and it works out for a good long time. Then management decides that they should hire a new guy and listen to him. BAM! Security hole, and that's what happened very frequently in the last few years.
       
      Now listen here. I guess you see what I'm talking about now--new guys are trouble. Stay steady with the old guys and FIRE any new guy who wants to make ANY change because the new guy is ALWAYS wrong. It's like calling Windows secure. Don't send work out to India. Don't hire the new guys! Amen.

    4. Re:Simple Reason by Freaky+Spook · · Score: 1

      Security doesn't end with the IT Department, its also in the training of the end users, you can have the best security policy's in the world but without trained users its as good as useless. The time and effort and money in training users & keeping them upto date with risk & policy is what is mostly discouraging to Business when looking at budget, the training is also disruptive to day to day business. Most executives see reactionary security measures as more cost effective backed up with a well tested & thorough disaster recovery plan.

    5. Re:Simple Reason by plover · · Score: 1
      Well, it's happening in the credit card handling businesses. There is a new standard for security being brought about by the Payment Card Industry (PCI.) Any firm that accepts credit cards needs to submit documented procedures for how security will be handled, and that includes things as diverse as encryption, patch schedules, security rights, data storage, longevity, and code reviews.

      If you want to handle credit cards in the future, you had better be protecting the card data appropriately now. Penalties for non-compliance go as far as to have Visa, MasterCard, Discover and American Express blacklist you, which would be quick death for a card processor, or a slow, agonizing, terminal decline for a retailer.

      --
      John
    6. Re:Simple Reason by WhiplashII · · Score: 2, Insightful

      Unfortunately, this is not true. I have recently had to pass this review for my servers, and what it really amounts to is a checklist of the way they like to set things up. After doing the checklist, you are probably less secure than you were before - because you're setup is different than what they were expecting, so doing what they say makes things worse, not better. For example, they require that you have an encrypted database to store credit card information. Prior to that, we did not store credit card information! But now we need an encrypted database...

      The unfortunate fact is that security is done by people, not by a magic checklist. At least they require boundary scans - that ought to at least help the really bad cases, but passing the current security audits does not mean you are secure in any event. Paperwork never means security...

      --
      while (sig==sig) sig=!sig;
    7. Re:Simple Reason by plover · · Score: 4, Insightful
      The actual PCI requirements are for your company to establish standards and then document following them. But the details aren't completely spelled out by the PCI. Visa CISP did add certain restrictions, such as "you must never write certain Visa card data (Discretionary data, CVV2) to a storage device," and "if you keep the account number and the related guest data together, you must encrypt it."

      But they certainly made no such foolish rule as "YOU MUST STORE the data AND encrypt it." If anything, that was a misread at your company of "IFF you must store the data THEN you must encrypt it." Their guidelines are sound. The Visa cryptographers I've met with have been really sharp, and wouldn't allow a chump mistake like that to creep in.

      --
      John
    8. Re:Simple Reason by ArmenTanzarian · · Score: 1

      I love these discussions (I work at a company that sells a database encryption solution). I also think this is the first time I've been actually qualified to make a comment on slashdot that wasn't a joke!

      The difficulties of PCI are in the:
      A. Interpretation - Many companies have been passing audits with "compensating controls," which has meant stricter perimeters, intrusion detection, app firewalls, etc. The auditors are saying this won't fly anymore, but we haven't seen a full realization of that in the market.

      I believe the PCI regulation for key rotation is that "keys should be short-lived, rather than long-lived." Well, turtles and elephants are long lived... Key rotation is pretty critical and non-trivial across an enterprise (and a big selling point for data security solutions), but obviously widely open for interpretation.

      B. Tiering - The tier system lays out the deadline for holding card data and doesn't seem to be based in reality. There are guidelines, but they're bent more often than I feel comfortable with as a consumer. Further, the card companies are attacking areas selectively, bullying the little guys before they go after the bigger fish. And the bigger guys can afford to pay monthly fines of $10-20k after the deadline anyway.

      The real juice is in those California SB1386, the disclosure law. SB1386 doesn't reach far into my territory, but the rumblings about similar laws at the national level have put the fear of God into a number of companies around here. Companies don't actually care about losing your data if you would never hear about it, but if they have to tell you, then they're getting into some ugly territory. No lawsuits have been handed down yet for negligent data management, but they will.

      Other miscellaneous drivers out there: Sarbanes-Oxley, HIPAA, and Gramm-Leach-Bliley. Auditors tell us that these don't shout "encrypt" at this point, but that they'll be getting stricter.

    9. Re:Simple Reason by vmcto · · Score: 1, Flamebait

      I'm not trying to offer flamebait, BUT...

      I just want to get this straight:

      1) When a customer's data (credit card info, PHI, etc) is illegally duplicated it's stealing and all possible security measures should be taken to prevent this crime.

      2) When a content producer's data (song, movie, software, etc) is illegally duplicated it's only been copied, no real harm was done, and the content producer should just ease up.

      Yes I realize that the intent of content producer's is to propagate their data (through legal means) and customer's have no intent to propagate their data, but it still it strikes me as a very hypocritical position to take (not that parent necessarily takes this position, but a hell of a lot of others on slashdot seem to).

    10. Re:Simple Reason by vertinox · · Score: 1

      IMHO, the problem is two-fold. If they do their jobs well, the Security Department is essentially invisible as things hum along.

      That is why you do your job poorly or at least let certain things "happen".

      On a phone conversation at MegaCorp

      Boss: Why are all my emails missing?
      Security Advisor: Ummm... *randonly punches keys on keyboard* Looks like you were hacked!
      Boss: Oh noes! Why didn't you stop this!
      Security Advisor: We could have if you gave us a purchase order for a new device I've been wanting.
      Boss: Um... Ok... I...
      Security Advisor: The PO is on the left hand of your desk.... Sign it and hand it to the mail boy that just knocked on your office door.
      Boss: What knock? *hears knock on door* Oh... *signs paper and hands it off* Well... Huh? My emails are back.
      Security Advisor: Hackers thrawted again! No need to thank me!
      Boss: Umm...

      --
      "I am the king of the Romans, and am superior to rules of grammar!"
      -Sigismund, Holy Roman Emperor (1368-1437)
    11. Re:Simple Reason by WhiplashII · · Score: 1

      Their checklist really does contain: "Do you have an encrypted database that stores credit card information" or somesuch. The only acceptable response is yes to all questions...

      --
      while (sig==sig) sig=!sig;
    12. Re:Simple Reason by plover · · Score: 1
      Wow, that reads like the old trick question "Did you stop beating your wife?" :-) There's no good way to answer it.

      Here's the way we phrased that particular question in our doc:

      "Is critical data (credit card numbers, passwords, etc.) encrypted before storage?"

      You might want to talk to your PCI people. The idea is to secure your data, not create holes.

      --
      John
    13. Re:Simple Reason by hurfy · · Score: 1

      Only really applies to BIG credit card users tho :(

      It is up to the Bank to tell us what we should be doing since we are on the bottom tier of retailers. Bank doesnt really care to give us much help or specifics. Not even due yet for the little guys. I really have no idea what they expect :(

      The data is however on a diferent box than the internet accesable billing program but only because i wanted it that way ;) If the others had their way it would be in the comment section of the customer file with thier other data :(

    14. Re:Simple Reason by plover · · Score: 1
      Good point; I do have a tendency to forget that smaller retailers are really at the mercy of the payment card industry. But trust me, even the big chains still bow to them when they flex their muscles.

      Visa CISP really isn't a bad thing. It's basically an exercise in prudence -- if you protect their data in an appropriate fashion, you'll be less likely to be smeared over the front page of the Wall Street Journal as the latest victim of a data thief. That kind of negative publicity is hard to recover from, and expensive, too.

      Anyway, here's what Visa expects of you: this page is instructions for small businesses and merchants on how to be CISP compliant. There's a link there to a PDF. But even here, it says "Maintain an Information Security Policy". It doesn't define the policy, it just says you have to have one and maintain it.

      --
      John
  4. Oh dear by Anonymous Coward · · Score: 0

    First sentence==Second sentence. What a shitty article!

  5. strike! by xx_toran_xx · · Score: 1, Funny

    All these workers should just go on strike! I wonder how long it would take before the companies started meeting their demands ;-). It wouldn't take many security breaches.

    --
    Arrrrrrr
    1. Re:strike! by Ruff_ilb · · Score: 1

      Well, I think you've got the right idea with the second part of it... as IT becomes increasingly important and as these workers need to keep up with more and more, service will slip. This will be unacceptable, and the problem will be resolved. The only question is, how?

      --
      http://www.TheGamerNation.com/Forums
    2. Re:strike! by Anonymous Coward · · Score: 0

      All these workers should just go on strike! I wonder how long it would take before the companies started meeting their demands ;-). It wouldn't take many security breaches.

      Unfortunately, you could be on strike for six months or a year before anyone notices. Of course by that point, the company will be so thoroughly compromised that they will literally have to rebuild their IS from scratch and any trade secrets won't be.

      I've notified employers about fairly serious security breaches which were going unnoticed and unreported because, in some cases, they weren't running any detection software and in others because the alarms were ignored or suppressed. Its really fun (not) when you are trying to set up a security strategy and get such enlightened comments as "you don't need to run ASW because installing spyware would be a violation of infosec policy" or "why, what did you do?".

      I could give several horror stories but the gist is always:
      - come in to a network that is passing so much bad traffic it is unusable for anything else
      - fix as many systems as they'll let you get at.
      - come back
      - fix the everything again including the servers they wouldn't let you touch the first time.
      - leave a list of recommendations
      - come back and do it again in a year or two when the network is once again unusable.

    3. Re:strike! by goober1473 · · Score: 1

      Yes they should, my general experience of Security teams is that they set security standards and policies, then they audit them. They look to the admins for best practive and to actually do the work. Security going on stike would probably have vey little impact to a SME, some documentation wouldn't get writter and rather than having to jump through a hoop of asking security if Apache X was deployed would they have a problem. The typical answer is, yes deploy it but it's opening up a access path to your server and there *could* be a problem, it's a job in ass covering with very little value to the business 99% of the time as admins tend to know and implement security anyway.

  6. The value of the IT department by ReformedExCon · · Score: 1

    In Fight Club, there is a scene in the beginning where Ed Norton is explaining how they determine the possibility of a car recall by tallying up the amount paid out to owners of faulty vehicles vs the total cost of recall. It turns out that the value they came up with for each life lost to the vehicle fault is very small.

    The value of lousy IT and a data breach is less than the value of good IT and full protection, so it's cheaper to just stick with lousy IT and handle issues as they come than to face it all up front with the added costs involved. It's also why "IT professionals" are the lowest paid screwdriver monkeys in the business, at least compared to other programmers.

    Their pay both pale in comparison to executive pay, but it's hard to compare the value of brains vs technical smarts.

    --
    Jesus saved me from my past. He can save you as well.
    1. Re:The value of the IT department by lanced · · Score: 4, Insightful

      Wow! Where do I begin to comment on that? Your first assertion, that companies will calculate the cost of failure versus the cost of prevention, is completely true; that is why and how insurance works. Alternatively, that is why punitive damages tend to be so high in the most egregious court cases; the court is trying to tilt the equation in favor of humanity -- hot cups of coffee not withstanding.

      That being said, the value of data has increased exponentially in the past 5 to 10 years and companies have not fully accounted for that rapid shift. I saw a study a few years ago that said at least half (but I seem to recall that it was more like 90%) of all business will go out-of-business within 1 year of a major data loss. That was before the .com boom. That figure has probably only gotten worse. Keep in mind, only than 15 years ago, 'the web' didn't exist. Now, my office virtually halts when e-mail stops or a fileserver crashes. Imagine your day if suddenly all of the computers became unusable. How does your office fair?

      As for IT techs being underpaid, that has very little to do with the value of the work you are doing. It has much more to do with the number of you that are doing the work. It is a classic economic supply and demand problem: an abundance of paper technicians (MCSE, A+, etc), 18-year-old 'ub3r g33ks' and other money-driven late-comers to the .com boom has allowed companies to turn system administration and helpdesk support into commodity jobs and consequently also low-skill jobs. Unfortunately, these types often have never been taught proper security practices. This class of worker learns only from experience. It's like expecting the construction workers to calculate the structural soundness of a skyscraper.

      But what scares me more than a lack of real investment in security within the private sector, is the lack of investment in security by the public sector. I used to work in 'cyber security' for a major governmental research organization. The department has quite a reputation for the quality of its security infrastructure research, but the department is still only 10 regular employees and about 30 summer interns. And the department's budget was provided by and was a significant portion of the cyber security expenditures for a few of the major US departments. A major cyber security gaff at a blue chip would strain the US economy, but a major cyber security attack on public utilities could cripple North America (Canada, I'm looking in your direction too...).

      I'm off my soap box now. Thank you for your attention. You may now resume your hacking activities.

  7. Yes, so? by Anonymous Coward · · Score: 0

    Sounds to me like the cries of thousands of unemployed and underworked people who jumped into the IT security wagon.

  8. bullcrap by Anonymous Coward · · Score: 0

    our company has revenues of over 2.5 billion and we pay half a dozen Infosec idiots with 15 initials after their names to fuck arould and write a 500 page RFP for the best hard drive forensics tool, meanwhile the Win2k drones run themselves ragged trying to keep up with Patch Tuesday.

  9. No pretty pictures by Cave_Monster · · Score: 2

    Security doesn't tend to have a pretty interface that managers can see; managers love eye candy. It's a bit similar to the case where you will develop the interface before the backend. If you spend 6 months working hard on a backend, a client/manager will think you haven't been doing much. If on the other hand you have a nice colourful interface to show them after 6 months regardless of functionality, they will love you.

    1. Re:No pretty pictures by Anonymous Coward · · Score: 0

      So right

  10. SOX by Bonker · · Score: 5, Insightful

    Sarbanes-Oxley act is the new security-minded sysadmin's best friend.

    Managers and Execs start taking IT security a hell of a lot more seriously when they realize they can go to jail if they're implicated in fraud.

    To comply with SOX, you have to document all your procedures, all your data flow, and make it available to gov't regulators. You also have to document what holes you're aware of in your systems and how you plug them.

    Whistleblowing is quick, easy, anonymous, and DEVESTATING.

    SOX ROX.

    --
    The next Slashdot story will be ready soon, but subscribers can beat the rush and slashdot the links early!
    1. Re:SOX by Heembo · · Score: 1
      --
      Horns are really just a broken halo.
    2. Re:SOX by LFS.Morpheus · · Score: 1

      Intrigued, interested, or confused slashdotters may wish to read the Wikipedia entry on the Sarbanes-Oxley Act, particularly section 3.

      Looking at it briefly, it looks like this would only apply to IT dealing with financial data, and only of public firms. I am still not sure what "this" is exactly, but that's why IANAL. ;)

      --
      The space unintentionally left unblank.
    3. Re:SOX by Anonymous Coward · · Score: 0

      Was just at a position where SOX was being used as an excuse by management for whatever stupid mindless pet project they had. The beauty part was, the projects I saw were 'save-our-budget' projects that really did nothing for security, but would convince the execs that the IT department actually required X dollars. Not sure where SOX fit into it, but that's what kept coming out of PHB's mouth.
      Truth be told, there was a work-around for the project (so users didn't have to use it) *before* the project was put into place! Guess what I heard from users? So, if I use this new system, I can't do what I can with the one I use normally? The normal one is not being removed? Why am I doing this again?
      Perhaps this is my lack of experience in corporate bureaucracy hell, but does management exist solely to waste the time of as many people as possible? Don't get me wrong, I liked being paid, but can I get a real project to work on? Preferrably something that will be useful? And no, I will not pull your finger.

    4. Re:SOX by grimwell · · Score: 2, Funny

      You are in need of training. Please head to nearest video store and get a copy of the training film titled "Office Space".

      After that, head out to SourceForge.net or volunteer at local church/school.

      --
      If the govt becomes a lawbreaker, it breeds contempt for law, it invites man to become his own law, it invites anarchy
    5. Re:SOX by h4ck7h3p14n37 · · Score: 1

      I manage and develop a large B2B sales site (my colleagues do the B2C sites) and I have to agree that the Sarbanes-Oxley Act makes my job easier. It really helps in getting buy-in from higher ups for those critical to the developer but management doesn't really get it items like formal testing, documentation, etc.

    6. Re:SOX by jafac · · Score: 1

      There are strong opponents to SOX, particularly in the securities-trading community (where most of the fraud that caused SOX in the first place occurs).

      My response to this:

      Fine. SOX is optional. But you forfeit coverage under Corporate Bankruptcy law. In other words; if you choose not to comply with SOX, you don't qualify for Bankruptcy Protection, should you need it, and you're responsible for all the debts your company incurs when you drive it into the ground by stealing.

      Seems like a fair deal to me.

      --

      These are my friends, See how they glisten. See this one shine, how he smiles in the light.
  11. The supreme solution... by Anonymous Coward · · Score: 1, Interesting

    ...what is it, when it comes to the 'Securiy Theory of Everything'? What is the Holy Grail of security?

    1. Re:The supreme solution... by Durinthal · · Score: 2, Funny

      What is the Holy Grail of security?

      Whispering the information in someone's ear in the middle of an empty field. I'd like to see someone steal my credit card number then.

    2. Re:The supreme solution... by dtfinch · · Score: 2, Insightful

      That someone just had your credit card number whispered in their ear.

    3. Re:The supreme solution... by Anonymous Coward · · Score: 0

      What is the Holy Grail of security?

      Whispering the information in someone's ear in the middle of an empty field. I'd like to see someone steal my credit card number then.


      1. Hiding at the edge of the field downwind from you (you'd be amazed how well this works if you haven't tried it)
      2. Parabolic Microphone
      3. Video capture and analysis of throat and cheek muscle movements passed through a statistical engine.
      4. Bribing the person you just whispered it to (probably the easiest)
      5. Disguising self as the person you whispered to, and claim to have forgotten the secret

      As long as there have been three people, there has been no way to ensure that only two of them knew a secret.

  12. Unions are a good idea by ReformedExCon · · Score: 5, Insightful

    It's unfortunate that unions have gotten such a bad rap, especially among engineers in the computer-related fields. For all the Randian talk of rugged individualism, most people really are just sycophants and sheep. That's not bashing, it's just the way it is. For every engineer demanding better pay and working conditions, there are one thousand who are just happy to collect a paycheck every two weeks. If the industry was made up of solely the former type of engineer, there really wouldn't be any need for unions, each person acting in his own self-interest would be a union unto himself.

    However, when you look around and see people working 40+ hours a week, working on the weekends, working through the night, showering at work because they don't have time to go home, and being pushed through project cycles that are causing undo stress, something is wrong. The balance of power is not maintained and the employers are exploiting the engineers. That "great" paycheck you're raking in every two weeks suddenly comes out to barely double minimum wage when you break it down hourly. The cost to your family is also incredibly high as they don't have you around. It's a terrible situation.

    So what's the solution? Well, the favored solution among the computer cognoscenti is to "go find yourself a new line of work". Why should someone who is good at their job be forced to take a different job just because the industry is unwilling to offer a fair wage as well as reasonable working conditions? It should not be a requirement that anyone who wants to work in the computer industry should also be forced to give up their personal lives. Unionizing is one very good way of forcing employers to bend to the needs of the employed.

    It's unfortunate that so many people are against the idea. We ought to be working to live, not living to work.

    --
    Jesus saved me from my past. He can save you as well.
    1. Re:Unions are a good idea by WhiplashII · · Score: 2, Interesting

      The problem with unions is that they award only mediocrity. Unions require that high achievers get the same pay as low achievers, even though high achievers easily get 10x as much accomplished - especially in engineering. Unions force out good workers (why work harder if the money is the same), and leave only mediocre and poor workers. That leads to the company falling behind the non-union foriegnors, and the failure of the industry. Seriously, unions are bad news!

      Most engineers are highly motivated people, and their pay tends to be directly in line with their achievements - even when the achievements are not directly profitable (Hi Linus!). If you are in a job where this is not true, get a new job! Seriously, I would recommend a startup - in startups your pay tends to be directly related to your contribution to the company, because there is less management to blur it. I have worked in Government, Medium Corp, and Startups, and I will never leave startups again!

      --
      while (sig==sig) sig=!sig;
    2. Re:Unions are a good idea by Anonymous Coward · · Score: 0

      Unions are only like this when they are run like this. They have proven time and again to be the only way to guard against exploitation of workers (short of revolution) and you cannot look at the IT industry in the US (as a whole) and tell me IT workers are not exploited. The start-up strategy is nice until your start-up gets bought by Microsoft, Yahoo, etc....

    3. Re:Unions are a good idea by andreyw · · Score: 2, Informative

      I was with you until the start-up comment. Generally speaking, it sounds right, but at least in my practice hasn't been so. From the day I started out as an intern up until now, when I have become a crucial team member and the go-to Linux guy, well... I get the same mediocre pay. I sure learned my lesson though - never become sold on empty promises (where's my 33% promised raise?), or start working without a contract you have read over, understood and signed.

      Otherwise you end up in a position like me - overworked, overstressed, unappreciated, underpaid, the guy everyone dumps little shit on because they don't know *nix, scapegoat, on mediocre pay with no benefits, and getting screwed out of taxes (being a consultant blows). I also somehow ended up with three layers of management. That's uh... great.

    4. Re:Unions are a good idea by DNS-and-BIND · · Score: 1

      Why, exactly, have unions gotten a bad rap? Could it be because they're corrupt? Could it be that your union dues are given to liberals? Could it be that unions reward mediocrity and penalize excellence? Hm, no, it couldnt' be any of those. Must be propaganda by anti-union organizers.

      --
      Shutting down free speech with violence isn't fighting fascism. It IS fascism!
    5. Re:Unions are a good idea by ZippyKitty · · Score: 1

      I think it is a little more complex than that. Engineering grew out of both the science side and the technical side. Historically "science" has been performed by "gentlemen" whereas the technical side was done by "tradesmen".

      Engineers aspired to the social status of professionals. But professionals do not strike, or unionize. That is for the worker class. Since Engineering is a melding of both the professional and worker class, there is an inherent conflict. Striking reduces our claim on being of the professional class. And since the line between being an Engineer and a Technician is murky - the desire to defend that by the professional associations is intense. (Turf defending).

      So regardless of what individual engineers think - the professional associations do not let us strike. This is so pronounced that at the university I got my undergrad in, when the university faculty went on strike (they are secure in their self image), the engineering professional organization would not let, or strongly discouraged, the engineering faculty from striking.

      ZK (I am working on a master's degree where I am studying this - and I am an engineer, although not in software security)

      --
      Time flies like an arrow Fruit flies like a banana
    6. Re:Unions are a good idea by Anonymous Coward · · Score: 0

      You're joking, right?

      Let's do the math. We'll say $50K is the "great" salary you reference. And minimum wage is $5.15 in most states (http://www.dol.gov/esa/minwage/america.htm). My calculator tells me that to work for twice minimum wage ($10.30), you'd work 4,854 hours per year. Dividing that into 52 weeks (neglecting holidays, vacation, etc...) gives me 93 hours per week, consistently. Heck, I suppose if I calculate overtime rates over 40 hours I could shave 10 hours or so off the weekly total.

      Your point has some merit, in that many companies are pushing fewer employees to do more, but your example is flawed to the extreme. Unions were valid in changing life-threatening working conditions, but have become as bloated and inefficient as the massive corporations they fought. The day my industry unionizes, and I find that my contract negotiated job description doesn't allow me to plug in a network cable in a server, is the day I turn to my dream job of professional non-unionized athlete (http://www.ifoce.com/index.php).

    7. Re:Unions are a good idea by WhiplashII · · Score: 1

      I hear you - but I do think that startups can really let you shine, where big corps kind of hide any of your accomplishments. Nothing replaces good business sense, though - knowing when to say something and when not to. That's why I like startups (though not VC funded startups), because they force everyone to pay attention to the bottom line and learn the business!

      --
      while (sig==sig) sig=!sig;
    8. Re:Unions are a good idea by Just+Some+Guy · · Score: 1
      Why should someone who is good at their job be forced to take a different job just because the industry is unwilling to offer a fair wage as well as reasonable working conditions?

      I love playing Hacky Sack. I am extremely good at playing Hacky Sack, and have invested a lot of time and money in becoming proficient at it. Why should I, being good at playing Hacky Sack, be forced to take an unrelated job just because the industry is unwilling to offer a fair wage as well as reasonable working conditions?

      The answer is the same to both questions: the realities of economics have established the current arrangement as the fair asking price for those skills. Your assessment of the value of your abilities is completely irrelevant to how much someone would be willing to pay you for them.

      --
      Dewey, what part of this looks like authorities should be involved?
    9. Re:Unions are a good idea by johnnyb · · Score: 1

      "I also somehow ended up with three layers of management. That's uh... great."

      In a _startup_? That's insane. Perhaps you need a better-managed startup? I've left a good-paying job and worked for a startup that didn't pay well, but only because they were very employee-focused (in the early years, the employees were making more than the owners). There's a difference between a startup that is trying to be wise with money and a startup that is actively trying to screw you. Perhaps in the future you should stay away from the latter type :)

  13. All the money in the world is not enough. by twitter · · Score: 2, Insightful
    The number one threat is the Microsoft Desktop. It's closed, so you can't fix it, ever. Some would say it's broken on purpose but intentions are less important than the result.

    There's not much you can really do about it. You can buy all the "security" in the world and the next M$ worm will still take out your servers and your desktops. The only thing more staff does is make the recovery faster, but the limit is how fast Microsoft themselves fix the real problem. Beyond that, you block ports and services until things go away, which is not much better than broken.

    At big companies, the problem is NOT a lack of resources, it's resources poorly spent. The quoted ratio is 1:5, one Unix admin can do the work of five Windoze admins.

    --

    Friends don't help friends install M$ junk.

    1. Re:All the money in the world is not enough. by realcoolguy425 · · Score: 0
      All the money in the world is not enough.

      Bill gates agrees with your Subject title ;)

      But I seriously agree with you, the best you can do is lock down the network as much as possible as far as what comes in and out of your building. Heck even isolating different parts of your internal network to help reduce traffic, is a good idea for both performance and security. IT (heh) gets more complicated when you add more connections, more networks, everyone needs to talk to this one machine...etc

      But who's going to do a better job stopping the worms/viri getting on to windows machines? The master of penguins? or king of the windows?

    2. Re:All the money in the world is not enough. by dtfinch · · Score: 1

      Not many companies will simply give up all the software that's tying them to Windows and switch to another operating system. Most of our servers run Linux for obvious reasons, but we have all Windows desktops and some Windows servers for apps that need them. I can't really say we've had virus or worm problems since I arrived. IE and OE are banned of course, we install the latest patches, and we're all behind a NAT.

    3. Re:All the money in the world is not enough. by toadlife · · Score: 0, Troll

      What a bunch of bullshit.

      --
      I don't always use unix-like operating systems; but when I do, I prefer FreeBSD.
    4. Re:All the money in the world is not enough. by themonkman · · Score: 1

      Perhaps not many companies will, but I do think that it's commonly because of fear and ignorance. Likewise, it took America a long time and alot of money to switch from using asbestos insulation to alternatives, but it's paid off in the long run.

      I remember when I made the switch a year ago. All of the software I needed, I was able to find a replacement for. Given a year's worth of licensing fee's for per seat Windows usage, a moderate to large sized company could have any specialized software ported to Linux by a team of programmers, and save hundreds of thousands if not millions in the long run.

      How pathetic is it that you have to have your main web browser (IE) and email client (OE) banned because of it's horrendous security liability? Those two types of programs are the most important things to businesses short of word processing and spreadsheets! Might as well just give you a computer and say, "Don't turn it on. It's insecure. Use it as a paperweight, instead."

      I wanted a OS and software that I can trust. With the FOSS community, I don't have to worry about corrupted business tactics, long patch delays, and lackluster empathy for my IT needs. I want to be able to go under the hood if necessary, or have a security auditor/programmer go in, find the problem and fix it if I can't wait more than a day or two. You cannot do that with Windows. You are at the mercy of M$, and your only other recourse besides them is to semi-cripple your systems in order to just stay up in the even of crisis.

      Don't believe me? Do some research on the company, Ernie-Ball. They switched to Linux, and they are saving buttloads, not to mention having far better results. I do believe the owner himself said that he'd never go back to M$ ever again.

    5. Re:All the money in the world is not enough. by Anonymous Coward · · Score: 0

      wow what utter bullshit, and to think you actually got modded as informative, but hey this is slashdot so I guess your complete lack of knowledge on security can be excused here. Any company with IT department that is even half competant shouldn't get affected by worms etc. I work as a security consultant for 3 large gov departments, they are all windows shops (150,000+ seats) with windows servers and 8 mainframes plus a hand full of solaris boxes. A properly run company is not affected severely by worms and virus's, I guess you just have never worked in a place that takes security seriously or with people that know how to securely setup an environment. Your post pretty well shows your ignorance of security in general.

    6. Re:All the money in the world is not enough. by 4of12 · · Score: 1
      At big companies, the problem is NOT a lack of resources, it's resources poorly spent. The quoted ratio is 1:5, one Unix admin can do the work of five Windoze admins.

      So, the average IT manager at the average big company has a 5/6 chance of having a Windows admin background and will get feedback on technical and business decisions from 5 Windows admins and 1 Unix admin?

      That pretty well sums it up where I work, too.

      --
      "Provided by the management for your protection."
    7. Re:All the money in the world is not enough. by Anonymous Coward · · Score: 0

      Judging from your lack of basic writing skills I fear for the company that employs you as a consultant. You bandy about these numbers like it means something; I've been a "government consultant" as well to DoD and it means jack shit. For what its worth some of the most worthless employees I've ever met in the computing field work as so-called "government consultants."

      Trusted Solaris, any of the BSDs, and professionally developed linux distributions will still leave anything Microsoft produces in the dust with regard to security as long as it is competently administered. As an aside, I've dealt with supposedly competent Microsoft administrators before and I'm not impressed. As a matter of fact we laid one off because I could do his job better than he could ("Senior Windows Engineer".. real engineers should sue Microsoft for the abuse they've perpetuated on the title) as an ancillary task to my main task as a UNIX jock. This has been a repeating theme in my career.

    8. Re:All the money in the world is not enough. by petermgreen · · Score: 1

      well you could go for a network set up to stop desktops talking to each other and the servers don't nessacerally have to run windows (though if they do you and they can be reached by a lot of users you probablly need to keep a very close eye on them).

      ideally you might also wan't to stop outbound from servers to desktops as well although that may be unfeasible.

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    9. Re:All the money in the world is not enough. by PaxTech · · Score: 1

      Perhaps not many companies will [switch away from Windows], but I do think that it's commonly because of fear and ignorance. Likewise, it took America a long time and alot of money to switch from using asbestos insulation to alternatives, but it's paid off in the long run.

      What we need are some big dollar lawsuits over cases of "MSothelioma", then people will start switching in droves. ;)

      --
      All movements for social change begin as missions, evolve into businesses, and end up as rackets.
    10. Re:All the money in the world is not enough. by toadlife · · Score: 1

      Hmmm.

      fanboy rhetoric == insightfull
      Calling someones bullshit == troll

      This slashdot croud is strange.

      --
      I don't always use unix-like operating systems; but when I do, I prefer FreeBSD.
    11. Re:All the money in the world is not enough. by Anonymous Coward · · Score: 0
  14. Screw Fight Club. by Anonymous Coward · · Score: 0

    "In Fight Club, there is a scene in the beginning where Ed Norton is explaining how they determine the possibility of a car recall by tallying up the amount paid out to owners of faulty vehicles vs the total cost of recall. It turns out that the value they came up with for each life lost to the vehicle fault is very small."

    In one of my college courses, we saw copies of documents from the desk of a GM executive, detailing the same.

    Who needs movies as examples, when reality is just as depraved?

    1. Re:Screw Fight Club. by ReformedExCon · · Score: 1

      It's easier to relate an idea to people when they have a frame of reference to start from. Many people have seen Fight Club. I'm not sure how many people here are old enough to have taken a college course.

      --
      Jesus saved me from my past. He can save you as well.
  15. Engineers dont understand business by Monkelectric · · Score: 2, Insightful

    Security is underfunded because the whole point of business is to underfund everything you possibly can to make a buck.

    --

    Religion is a gateway psychosis. -- Dave Foley

    1. Re:Engineers dont understand business by castoridae · · Score: 1

      But the question is: to make a short-term buck, or to make more long-term bucks? Long-term often require sacrificing the short-term by investing more into items like security.

    2. Re:Engineers dont understand business by dtfinch · · Score: 1

      Optimized is a better word for this. Underfunded seems to imply that the department could be more profitable if you gave them a little more money.

    3. Re:Engineers dont understand business by Leroy_Brown242 · · Score: 1

      Are there any examples of a company doing the opposite, and coming out on top?

    4. Re:Engineers dont understand business by vmcto · · Score: 1

      You must not live in the US...

      And what are these "long-term" bucks you speak of?

    5. Re:Engineers dont understand business by castoridae · · Score: 1

      I do live in the US. And I co-run a small & growing company. R&D = long-term bucks (for example). In my case, and I think this is a common issue faced by software startups, it's much easier to start customizing software and going for the short-term consulting $. But that's a trap - because a consulting business just does not scale as well as a pure product company (and your eventual exit valuation will reflect this).

      While I agree with you that many of the large corporations move primarily towards whatever will cause immediate growth in their stock prices, the way many of them got to be large corporations was by doing something longer term when they were younger.

  16. Overprivileged workers by phorm · · Score: 4, Insightful

    My biggest beef is not the lack of staff or budget but the lack of discipline. Nowadays it seems that everyone *needs* a computer at their desk, and they seem to have no problem misusing company resources. I don't mean things like checking email while on the clock, but rather installing their favorite IM program, or perhaps a fancy calendar doodad or toolbar (laced with an unhealthy dose of spyware, of course). Let us not forget those "important people" higher up the chain that would have your hide if you even mentioned that perhaps they shouldn't be using Kazaa on a company machine or opening every email attachment under the sun.

    There was a day where staff were wary of computers, and treated them with respect. Those days have long past... all they're wary of is that weird IT guy who tries to tell them what to do with their machine.

    1. Re:Overprivileged workers by Tim+C · · Score: 1

      I don't mean things like checking email while on the clock, but rather installing their favorite IM program

      Almost every programmer I know uses an IM client as part of their job, communicating with the rest of the team; some of them use them to communicate with clients. The only exception I can think of to this is my boss, who didn't use one even when he was a programmer and isn't about to start now that he's Head of Development.

      Kazaa, etc I agree with - but I think you're being a little short-sighted railing against IM.

    2. Re:Overprivileged workers by jbolden · · Score: 1

      What day was that when staff who used computers on a regular basis were wary of them? The reason we have PCs now is that employees didn't like the mainframe / minis which were rigidly controlled and they wanted to install their own software to do their job without going through IT.

    3. Re:Overprivileged workers by jawtheshark · · Score: 1

      For such situations you set up a jabber server. Treating company information over an *external* IM system is not acceptable.

      --
      Ahhh...the great dumpster continuum. Many a free computer will be found there. -- sowth (748135)
    4. Re:Overprivileged workers by Macka · · Score: 0
      all they're wary of is that weird IT guy who tries to tell them what to do with their machine
      This is a mindset, policy and educational problem. It's not their machine, its the company's machine.

      In the last year I worked at a client site setting up a bunch of HP-UX servers and had a chat with the guy who headed up the team that looked after their Windows environment (a couple of thousand PCs). When he arrived their security was a nightmare. For example an employee would find a screen saver on his favourite football team and install it; his friends would see it, copy it and it would work its way around the office, complete with whatever spyware/virus it was hiding. This was a regular occurrence. They were cleaning new viruses off their net every week. When I got there though they'd really locked down the environment. All the systems were the same, no one had admin rights, no one could install anything and even the USB ports were disabled.

      More importantly though everyone had to read and sign a statement that declared what they could and could not do with the Company PCs, the security measures they had to follow, and acknowledge the disciplinary steps that would be taken if they breached them. Even I had to do this as a visitor to their site before they would let me connect my PowerBook to their network. Very slick, very tight and it worked well.

    5. Re:Overprivileged workers by shani · · Score: 1

      Treating company information over an *external* IM system is not acceptable.

      Exactly. I mean, imagine the loss to shareholders when somebody at Skype logs a typical programmer conversation:

      joe: hey i got an error committing the tree
      hnic: what?
      joe: CVS: unable to write to file conf/variant/noref
      hnic: okay, it's owned by frank still.
      joe: ill send an email to ops to get them to change the group on the directory
      hnic: call them, I want this done today - we can't make a new release on a Friday
      joe: okay, thx


      Clearly a firing offense for these two "cowboy coders"!!!

    6. Re:Overprivileged workers by jawtheshark · · Score: 1

      Of course that is nothing highly secret. The problem is that if the programmers use it, then the ports are open. Anyone in the company could then use the IM client and if managers start to use it, important information might get out. Don't underestimate that...

      --
      Ahhh...the great dumpster continuum. Many a free computer will be found there. -- sowth (748135)
    7. Re:Overprivileged workers by h4ck7h3p14n37 · · Score: 1
      For example an employee would find a screen saver on his favourite football team and install it; his friends would see it, copy it and it would work its way around the office, complete with whatever spyware/virus it was hiding. This was a regular occurrence.

      I understand that this can be a huge problem, but I've never been a fan of the "lock everything down and have people sign a contract" policy. What's wrong with allowing employees to use their machines as they would like, but then coming down hard when they install something that screws it up and forces the help desk to get involved? I'm assuming it's just easier for management to deal with the problem by having people sign a contract instead of having to deal with employees one on one.

      I know it's not feasible in all cases, but I'd much prefer it if each employee were responsible for managing their desktop workstation. If they aren't capable of managing it, then maybe they should have single use tools instead of a general purpose computer?

    8. Re:Overprivileged workers by phorm · · Score: 1

      No problem with IM in general, I use it for work as well. Some stations I will work on though have MSN, AIM, Yahoo, and even other IM clients - all starting up at login - and generally none are used for work-related purposes.

    9. Re:Overprivileged workers by h4ck7h3p14n37 · · Score: 1
      Nowadays it seems that everyone *needs* a computer at their desk, and they seem to have no problem misusing company resources. I don't mean things like checking email while on the clock, but rather installing their favorite IM program, or perhaps a fancy calendar doodad or toolbar (laced with an unhealthy dose of spyware, of course).

      I think you're missing the psychological aspect of the desktop computer. Employees just want to decorate it and make it more personal like they do with the walls of their cubicle or office, their desk, etc.

    10. Re:Overprivileged workers by Fulcrum+of+Evil · · Score: 1

      Clearly a firing offense for these two "cowboy coders"!!!

      the thing is, you can get an internal IM client and use that.

      --
      "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
    11. Re:Overprivileged workers by Bender0x7D1 · · Score: 1

      You could try this:

      Boss, I have a problem...
      I got a call from the FBI that they wanted to meet with me regarding the use of the Kazaa program within our network. They think someone is downloading illegal music and kiddy porn. I was thinking we should block those programs to avoid liability, what do you think? Also, should we make it into a written policy just to be safe? I don't want to spend the next 2 weeks dealing with lawyers and law enforcement agents crawling through our networks.

      --
      Reading code is like reading the dictionary - you have to read half of it before you can go back and understand it.
  17. ok what came between #1 and #3? by realcoolguy425 · · Score: 1, Insightful
    The next-most-sought-after features were performance, second; and high availability, third.

    I'm just curious...

    It talks a lot about how staffing hasn't gone up. But an admin worth his salt will make his job easier over time. Creating scripts, getting the hang of how to fix problem x the fastest. Getting used to patching/upgrading. I guess the real problems occur when large scale changes take place. Everyone migrates to another platform, or building X Y and Z now connect remotely. But as far as the usual day to day issues, if you're caught up I don't see what the big hassle is... the more you automate for yourself the easier it becomes.

    It would be nice if these large transitions were better planned. Such that in large corporations more of the IT would shift to where the major upheaval is occuring (I'm guessing that there usually isn't enough IT to throw at the problems). I'm also guessing that often times the magnitude of these transistions are underestimated in terms of time needed, and people. But once again, I still don't see the 'normal' day to day conditions being a major problem for someone who has settled in. Of course I could be completely off base and will raise holy hell with a whole bunch of sys admins / varied IT peoples who will declare some sort of technical jihad, and come busting down my door in 5 minutes telling me how really wrong I am.

    1. Re:ok what came between #1 and #3? by jaseuk · · Score: 1

      Valid point for a relatively static environment.

      We've had a big increase in load due to mobile working and a shift from a PC as a calculator / word processor to PC as primary entry point for day to day work (all database driven, document management systems). All of these additional applications require supporting and with each iteration the reliance on reliable and fast WAN and internet links increases.

      So while yes, a particular job gets easier and can be automated or delegated, there are however new applications and environments to support, without equiviliant increases in resources.

  18. Where's the problem? by dtfinch · · Score: 1

    The article just said "security professionals are getting the job done". How could they be underfunded? If the potential gains will be marginal, how much more money could you throw at the problem before it becomes unprofitable? And the cost of increased (as in ultra paranoid) security is not just in staffing and purchases. It also puts a strain on all the systems and employees in the company. I'm not saying there aren't companies in dire need of better security, but like your accounting department, security is a zero profit area that you don't want to see growing year after year, unless you already have some big, costly security problems that need fixing.

    Good security isn't something you can easily achieve by spending a lot of money anyways. Just plan on having good security from the beginning so that you don't have a big security problem to patch up later, undoubtably at the cost of interruptions to your business. Try to do things right the first time.

    1. Re:Where's the problem? by PitaBred · · Score: 1

      If your company is growing, so should your security department. You're right about some people just wanting more. But there's a mindset currently to sell the "invisible" capital. A company's good name, your shareholders, whatever, in light of a short-term profit.
      It's a complete lack of ethics culturally that allows people to do things like this. It's how much you can get away with without getting caught (getting hacked), rather than "doing it right" as you say. You can't do it right without the staff. Consider the following analogy: I can hook up an electrical system with aluminum wiring or copper. Copper costs more than aluminum. Until it overheats, or you have to bend the wire, or is exposed to water. But you saved money in installing Aluminum instead of Copper. The shareholders will reward that kind of "forward thinking", and the CEO/CFO/Whoever will be floating on a golden parachute before the house catches fire.

    2. Re:Where's the problem? by Anonymous Coward · · Score: 0
      The article just said "security professionals are getting the job done". How could they be underfunded? If the potential gains will be marginal, how much more money could you throw at the problem before it becomes unprofitable?


      This is the problem: you have it backwards. Instead of potential gains, think of potential losses. People are getting weary of having their data compromised, and even if you put forth a "good" effort it can still happen. If it does and my information is leaked the company in question will find out about the "potential loss" problem when my lawyer takes a crack at them. It is rapidly getting to the point where monetary pentalties to corporations will have to become profound (i.e. crippling) and a few people have to go to jail ala O.S. to make the point. Fortunately even the conservatives understand this as data loss is a potential limiting factor to the economy. If people don't trust Amazon to keep their crap together (or Citibank or Newegg or my power company's online billpay or my university etc etc etc.) it will have an effect.
  19. And maybe that isnt a bad thing by 3ryon · · Score: 4, Insightful

    First of all, I agree that security is a typically under-appreciated job. However, I've also seen what happens with security has the power to implement whatever tools/measures they want. That situation is probably worse than the lack of security at most places...not only can your security team get in the way of the business with insane risk avoidance policies (making the business less efficient), but it can be directly expensive in the price of staff and tools.

    Security people need to understand that not every risk has to be avoided. Many risks are an acceptable trade off to allow the business to be efficient. Honestly, I want my security team to be a little paranoid...but I want their manager to have a good understanding of the impact security policies can have on the people who do the things that bring money into the company.

    1. Re:And maybe that isnt a bad thing by TubeSteak · · Score: 1

      Sounds like the security people need more training.

      Most businesses benefit from short term cross-posting of managers into semi-related departments, or even better, putting the managers in with the regular employees.

      Lots of big name Corps & Co's do this. It lets managers see things from more than one perspective which, I hope, lets them do their jobs better.

      If you have good managers, training works.

      --
      [Fuck Beta]
      o0t!
  20. Free Hat if you mod parent Redundant by Anonymous Coward · · Score: 0

    not really

  21. For most ... by hagrin · · Score: 1

    The notion that security is a "never" seen is exactly the wrong thinking that causes security not to be a problem. Would a hacker announce that he's rooted your network??? You still need highly trained security professionals on your network for exactly this reason - security cannot be a "hide underneath a pile of coats and hope everything is fine" IT approach.

    For most CIOs, their understanding of security doens't extend further than users having local admin rights, spam, viruses and spyware. Other than that, most CIOs barely even know what data they are sending off their network unencrypted.

    At the last place I worked, the network admin had no packet sniffer, no IDS, no honeypot, applied weak password policies through Active Directory and ran one application (SpySweeper) to manage all the spyware on the network.

  22. Well, that's a shocker. by sulli · · Score: 1, Flamebait
    People say they don't get paid enough, and there aren't enough jobs to go around.

    Sounds like the IT guys interviewed here took a cue from the nurses' union, which complains of "understaffing" every time you turn around, so they can get more members.

    --

    sulli
    RTFJ.
    1. Re:Well, that's a shocker. by mOdQuArK! · · Score: 1
      took a cue from the nurses' union, which complains of "understaffing" every time you turn around, so they can get more members.

      Gee, and I thought the nurses might be feeling stressed out and worried that they might not be able to do their jobs properly because there aren't enough of them. I'm sure glad that there's an unbiased person like yourself to set me straight.

    2. Re:Well, that's a shocker. by ClamIAm · · Score: 1

      Sounds like you took a cue from the low-wage conservative movement, where the only people that deserve a job are those that don't complain, ignoring the fact that real problems exist (and getting an unsubstantiated cheap shot in against unions).

    3. Re:Well, that's a shocker. by sulli · · Score: 1
      No, I've just noticed that unions complain about "understaffing" pretty much whenever they feel like it.

      I'm surprised you can't tell that they're acting in their own economic interest - just like the IT guys interviewed for this article.

      --

      sulli
      RTFJ.
    4. Re:Well, that's a shocker. by ClamIAm · · Score: 1
      No, I've just noticed that unions complain about "understaffing" pretty much whenever they feel like it.

      This is an interesting argument. You can "prove" it (anecdotal evidence) but not really disprove it. Way to CYA.

      I'm surprised you can't tell that they're acting in their own economic interest - just like the IT guys interviewed for this article.

      I'm not surprised you fail to mention employers do the same thing. It works both ways.

  23. I agree, but some of the issue lies with us... by riprjak · · Score: 3, Informative

    ... the Engineers and engineers; we doers, designers and other coal face bunnies have to eat some of the blame for under-funding and under-recognition.

    If we could accurately quantify the benefits of what we want to do; and there MUST be a simple investment/payback model that any managoid can understand for anything you want to do. We are smarter than them, yet more often than not we bitch about how dumb the senior management is rather than use our smarts to convince them.

    Trust me; do your research, present in simple terms the cost of the investment in (insert program here) vs. the cost of not doing it. Remember to quantify the risks in FINANCIAL terms. Lost productive hours; Loss of commercial advantage.

    Take an active role in developing Key Performance Indicators for the organisation if it has such programs.

    At the end of the day, baby boomers are, by and large, idiots as well as our bosses; they dont get the modern world. We have to present it to them in simple cost accounting terms. The more successful we are at communicating in these terms, the bigger our budgets will be.

    Remember, businesses dont/shouldnt SPEND money... they should INVEST it; this is the way to convince and influence PHBs and managoids.

    Anyway, just my $0.02AUD
    err!
    jak.

    1. Re:I agree, but some of the issue lies with us... by TubeSteak · · Score: 1

      Is a "managoids" something like a mongoloid? or is supposed to be half manager half android?

      --
      [Fuck Beta]
      o0t!
    2. Re:I agree, but some of the issue lies with us... by kfg · · Score: 1

      It's a managing android with an extra chromosome or three.

      No, don't ask me what an android is doing with chromosomes in the first place. I don't want to talk about it. It isn't engineering's fault. It was a management decision.

      KFG

    3. Re:I agree, but some of the issue lies with us... by riprjak · · Score: 1

      :) Its the pejorative term we use for folks with a Bachelor of Attendance and Management By Acronym qualifications.

      Intended to imply that they are a lesser species who look from a distance to be a Manager. Personally, I respect a good Manager, I have just encountered few.

      And remember some of us also act as project managers... and we must judge ourselves equally harshly for our failings :)

  24. Poor focus hurts too. by gasmonso · · Score: 2, Interesting

    I work as a software engineer for a very large company in the US. After 5 years with limited security and no virus scanning of email, the company network was beat down internally by every virus known to man. The "solution" was a very unfocused initiative. IT did stupid things like block every attachment via email (driving us nuts) while not making antivirus software mandatory. People would just plug a laptop in the network and spread everything they had on it. The IT department should have focused on handling the virus instead on trying to avoid them all together. They will get on the network anyways. Another "smart" thing they did was block access to Windows Update to make installing patches difficult. They had the staff, but not the knowledge and plan. That's more important in my opinion.

    gasmonso http://religiousfreaks.com/
    1. Re:Poor focus hurts too. by moro_666 · · Score: 1

      "I work as a software engineer ..."


      how is working possible in the environment mentioned above ? or do you just hang around the coffe makin' machine ?

      in the favour of your mental health, go get a proper job at a proper place.

      how impossible can it be to drive network into firewalled subnets and add virus scanners ? plugged in laptops should have read-only access to linux/any-other-*nix based samba servers only, no direct connection to any other windows box in anyway. ah, who can count all that up here.

      why did the redmond company that wanted to create windows create backdoors instead ?


      --

      I'd tell you the chances of this story being a dupe, but you wouldn't like it.
  25. Here's why... by bogaboga · · Score: 1
    > Resourceful I.T. security professionals are getting the job done, but their efforts have been hampered by undersized staffs and underfunded budgets that limit choices ranging from what products they buy to the vendors they work with.

    Here's why: They are outsourcing all IT jobs to India. In other words, they create the problem because after out sourcing, no new blood is attracted to fill the ranks of the IT colleges.

    After creating the problem, they then lament about the problems they face...sheesh!

  26. That's Because "IT Doesn't Matter!" Anymore... by Anonymous Coward · · Score: 0
    as demonstrated here by Nicholas G. Carr.

    Hey, who are we in IT to question what thousands of MBAs and Microsoft have done?

    1. Re:That's Because "IT Doesn't Matter!" Anymore... by PitaBred · · Score: 1

      Did you even read the article? I suspect not, as this is /. after all. "IT doesn't matter" as in it's now a necessity, not a point of separation of your company from your competitiors. Hell, he even argues that it's time for corporate customers to start throwing their weight around and relize they don't need a new version of office ever 2 years. The one they have works fine on the hardware they have. If their vendor is going to force an upgrade, perhaps they should look to a more customer-friendly vendor (OpenOffice, StarOffice, etc.). He also argues much of what the main article's point is, that many parts of IT are becoming hidden from the upper management, so are often denied funding, or the funds are misappropriated as treating the symptom rather than the disease.

    2. Re:That's Because "IT Doesn't Matter!" Anymore... by convolvatron · · Score: 1

      your statement concerning the symptom and the disease is key.

      the problem isn't that we dont have enough people trying to clean
      up the mess. the problem is the mess. although key distribution
      is a difficult problem, the basic infrastructure needed to provide
      relatively secure distributed services has existed for almost
      20 years. and its still not in common use. the idea that reading
      my mail can give a random person local administrative access on
      my workstation is obscene at best.

      hiring people to try to make things sane given the state of the
      infrastructure is a losing battle...fingers in the dike. the
      real question is why as a community we dont put up with the incremental
      pain to put ourselves on firmer ground.

  27. That's when they offshore the work by Travoltus · · Score: 1

    When IT workers unite, the employers take the work offshore and workers' rights go right into the toilet with their jobs.

    And then these same employers quickly learn that offshoring is to data security what Al Qaeda is to peace, freedom and tolerance.

    Ask Cisco and Citibank how they feel about that...

    --
    --- Grow a pair, liberals... stop letting the Republicans bully you!
    1. Re:That's when they offshore the work by Tim+C · · Score: 1

      When IT workers unite, the employers take the work offshore and workers' rights go right into the toilet with their jobs.

      No, they're taking the work offshore anyway, regardless of whether IT workers unionise. At least with a union, there'd be an organised, vocal opposition that could take the fight as far as was needed. There's a dispute involving ferry workers in Ireland at the moment - short story is that the company wants to fire them all and bring in Cypriots at below minimum wage, and they're being utter bastards about it too. It's escalated to the point where there's talk of related unions all across Europe getting involved.

      Now you may not approve of that sort of thing, but that's the sort of power that unions can wield when necessary. It's not about screwing the employers, it's about making sure the employers don't screw the employees.

  28. best practices, breast smaktishes by SpectralDesign · · Score: 1

    It's utterly stupifying that with the wealth of best-practices knowledge that (as just one example in an overflowing sea of security issues) the majority of online banks use such lame authentication practices....

    If the banks can't get this one simple issue ironed out satisfactorily, we really shouldn't be surpriesed at the general state of security being abysmal in the world of computing.

    --
    Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind. - Dr. Seuss
  29. Responsible for Customer Data by rodgster · · Score: 1

    I think if a company's system is breach and fraud or ID theft is perpetrated the time, expense, cost of new SS#, accounts, lawyers, etc. should be borne entirely by the entity responsible for the data's security. Putative damages if warranted, should also be assessed to punish irresponsibility.

    If the perps are ever identified and apprehended they should be severely punished civil & criminal.

    --
    Who will guard the guards?
    1. Re:Responsible for Customer Data by aussie_a · · Score: 1

      And whose going to make them responsible? Me and my pro-bono lawyer? How will I prove it was their fault? From that day on any credit card fraud is their responsibility? Most people can't afford a good lawyer, and the lawyer they can afford, aint that good and is likely to sue successfully, and keep your money.

  30. Vigilantism on the rise by saskboy · · Score: 1

    http://www.419eater.com/
    There are entire groups of civilians devoted to bringing down criminals and other IT security nightmares. The guys and gals at 419Eater do a better job than eBay in policing fake escrow sites, and taking them down [legally most times I'd hope].

    --
    Saskboy's blog is good. 9 out of 10 dentists agree.
  31. YOU GET WHAT YOU PAY FOR. by Anonymous Coward · · Score: 0

    That being said, you can't expect a top security expert to be hired straight off of Micky D's Burger Tossing College and then bitch about internet security.
    In my honest opinion, real security would become a reality if the system administrator's salary is more than the CEO's, as the CEO is nothing more than a figurehead of a company, with no redeeming talents or education.Any CEO doesn't have the knowledge to wipe his/her own ass, much less run a company.They don't even know how to brush their teeth for chrissakes.
    (or it could be they are felchers).

    1. Re:YOU GET WHAT YOU PAY FOR. by Farmer+Tim · · Score: 1

      real security would become a reality if the system administrator's salary is more than the CEO's, as the CEO is nothing more than a figurehead of a company, with no redeeming talents or education.

      That would simply be a more accurate reflection of the day-to-day worth of those positions. But since those with no redeeming talents would simply switch from studying business management to IT (to chase the money), I could see this idea making things worse.

      --
      Blank until /. makes another boneheaded UI decision.
  32. Re: Securities Shakey State by foo_pie · · Score: 1

    This is news?

  33. Correction by ClamIAm · · Score: 1
    In Fight Club, they don't actually come up with a value. The narrator says something like:

    A new car built by my company leave somewhere traveling at 60 miles per hour. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field (A) multiply it by the probable rate of failure (B) then multiply the result by the average out of court settlement (C). A times B times C equals X. If X is less than the cost of the recall, we don't do one.

    The quote is certainly meant to talk about the value of life, but not as a quantitave value. It's meant to show how little corporations care for anything besides money (and also slightly parallels the Ford Pinto safety debacle).

  34. Re: Sort-sightedness by Anonymous Coward · · Score: 0

    "We've never had a fire.
    Let's get rid of those ugly sprinklers and fire alarms."

  35. It all starts at school by rhyskegtapper · · Score: 1

    I have been looking for good introductory material on security on various platforms, and I have had great difficulty. To make matters worse, I attend a small to medium sized university that does not have a definitive focus in computer science. It's so hard to discuss and encourage discussion in a topic that is simple not taught on a large scale level at the university. Sure, the class was offered once the entire time I attended. The problem with securing systems and security in general is the knowledge that both the general users and even technical individuals have about it.

  36. THAT wrongheaded crap gets modded up?! by Travoltus · · Score: 1

    Unbelievable. I should have paid attention when /. hit that iceberg.

    Has sulli ever been to a hospital and seen how long it takes for a nurse to get to a patient now? I've been there and seen it in person. These nurses aren't lazy, there simply are too few of them for all the patients on a given floor.

    Here's some information for sulli to read and be educated.
    http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2 001/08/16/ED211776.DTL

    Now, as for IT security, may sulli's credit card data be guarded by companies run by execs who follow his/her line of reasoning. Not mine.

    How could such an utterly factually wrong and trollish post get a +1? The credibility of moderation on here is shot to crap with pluses being given to such intentionally stupid comments.

    --
    --- Grow a pair, liberals... stop letting the Republicans bully you!
  37. Read your own link. by sulli · · Score: 1
    From the article you cite: Rose Ann DeMoro is executive director of the California Nurses Association.

    Newsflash! Unions look out for their own members, and try to get more. It's called acting in their own interest.

    --

    sulli
    RTFJ.
  38. Perception. by qualico · · Score: 1

    Unfortunately, at some point it all boils down to perception.

    The chanllenge for IT boils down to how well they can hussle management into taking their concerns seriously enough. Most often while playing second fiddle to ignorance and ego.

  39. No surprise there... by marcushnk · · Score: 1

    But then again, you could accuratly say the same thing about any other I.T. Dept.
    I.T. is a cost center of _any_ business, not a profit center..

    --
    "Consider how lucky you are that life has been good to you so far. Alternatively, if life hasn't been good to you so far
  40. The other side of the coin... by UseTheSource · · Score: 2, Interesting

    underfunded budgets that limit choices ranging from what products they buy to the vendors they work with.

    The other side of this, is that even when companies do have the budgets for these fancy-schmancy products from uber-repected vendors, it's often the users, and their lack of awareness or education about their role in security that's the weak link.

    --
    "Ein Volk, ein Reich, ein Führer." -Adolf Hitler
    "We are one Nation, we are one People." -The One 'leader'
  41. Typical by blueadept1 · · Score: 1

    Chances are, any department will say this because they always view situations as win-lose. IE. If the marketing dept. gets $100k, we aren't getting $100k. Every department could use more money, it's a given.

  42. Fair enough. by Travoltus · · Score: 1

    Fair enough.

    http://www.cbsnews.com/stories/2003/01/17/60minute s/main536999.shtml
    http://archives.cnn.com/2001/HEALTH/05/07/nursing. shortage/

    I guess this means nurses own the media, universities and every other organization that has measured nurse to patient ratios in hospitals, too. Either that or the people who work there have been in the hospital at some time and have been blackmailed with the option of printing the nurses' side of the story or dying from poor care (how wude!).

    In either case you'd be better off shaking your appendix with joy and welcoming your registered nurse mistresses, than claiming there isn't a shortage...

    --
    --- Grow a pair, liberals... stop letting the Republicans bully you!
  43. This is just... by Anonymous Coward · · Score: 0

    This is just what I have been telling people like one hunred years ago in my city, but did nobody listen? no. All they thought that where they just can get cheapest possible job offer.

    Think about it! Some security companies are under influence of other companies that of course sponsor these companies. In exchange they are using that software companys software and they'll sell more. kind of relief for the security company, but it can be pain for customers who don't want to rely on those softwares.

    Think about windows and it's upgrades, virus-security, adware and other malmware. (Yeah I put windows updates to same class with viruses. they do allmost same damage, but from different kind of way.) Somebody has to do that for organizations like schools and such. The problem is that people don't know about computing enI realised this back in 1996 and chaged to Gnu/Linux for my own good. I dumped windows off from my hd at 2001.ought. If they just knew the thing that using computer isn't complicated and if they just would read the lines in screen it would be a lot of simplier for them. I think that there would be lots of otherways to go around this kind of problems, but making them rely on some security company that is underinfluenced doesn't make it better for sure.

    -Andy-

  44. They are forced to care...by law by mulhall · · Score: 1

    Shop them to the fuzz.

    (Chooose the laws that apply in your country/industry)

    You'll find that the Data Protection Act, FSA Regulations, Sarbanes-Oxley Act, the Gramm-Leach-Bliley Act, the Bank Secrecy Act, and the Health Insurance Portability and Accountability Act should be enough to get them in court.

  45. Hot Coffee - no, not San Andreas. by Anonymous Coward · · Score: 0

    hot cups of coffee not withstanding.

    Dude.

    McDonalds was selling 180-190F coffee. That's 3rd-degree burns in 2-7 seconds if you spill it on yourself. She was the passenger, in a parked vehicle, and had difficulty removing the lid. Whoops, splash, AAAIEIEIE!! Reconstructive surgery to her genital areas; 3rd degree burns over 16% of her body. Worst scald burns the doctor had ever seen.

    She was 79.

    McDonalds had known of 700 cases of 2nd and 3rd degree burns like this caused by their coffee, over the prior 10 years, but refused to turn down the temperature. $2.7 million dollars in punitive damages.

    In their favor, she was found to be 20% responsible for the accident.

    http://www.centerjd.org/free/mythbusters-free/MB_m cdonalds.htm

    1. Re:Hot Coffee - no, not San Andreas. by Anonymous Coward · · Score: 0

      Thank you for that link. (BTW you should mention for those who do not visit it that she initially offered to settle for 20,000 and Mcd's refused, and also that the judge later reduced the award to 200,000. )

      It is good to see some people are still interested in the truth and the rights of people, as opposed to corporations or politicians. Please keep doing what youre doing.

  46. It shows why IT security staff is really employed. by cheros · · Score: 2, Interesting

    I've seen this time and time again - maybe I'm just getting too cynical for my own good ;-).

    As far as I can tell, in quite a few companies IT Security staff are only employed as a gesture towards corporate risk management. In other words, as long as the gesture exists there is an apparent legitimate claim that effort was put in to mitigate a risk.

    When (not if) the inevitable happens, it doesn't take a rocket scientist to work out whose head will roll. For those who haven't reached their operational caffeine level yet: it's not going to be an executive.

    Having said that, I'm glad to come across more and more evidence that quite a few companies at least *DO* get it so maybe there is hope.

    --
    Insert .sig here. Send no money now. Owner may sue, contents will settle. Batteries not included.
  47. Justifying IT security by Anonymous Coward · · Score: 0

    Why do they think network security is any less important than physcial security?

    Unfortunately because we don't do a good job justifying it in most cases. I'm a weird IT security type in that I have a finance & banking undergrad and am finishing it off with an MBA. I can analyze cashflows faster than the CFO and use MIRR/NPV models that are much more comprehensive and accurate than the "payback period" nonsense the financial dept relied upon.

    When you understand finance better than the other managers and can explain security from that perspective to an executive committee that values rational decision-making, you'll do very well. However, leave it to irrational decision-makers, or just come in talking about abstract risks (to these people they usually are making up their own needs based on a lack of hard data, so your security horror stories are no different to them) and you'll fail to get support.

    The biggest problem I see with our clients is that the IT security managers are all promoted technical people (who were usually competent in their technical area), but couldn't prepare a capital budget if their life depended upon it. If you can't speak the protocol of the decision makers, you will usually fail in obtaining resources and support.

  48. In other news... by scovetta · · Score: 1

    The science journal, Nature, has reported that water is wet.

    Security has always been a problem, and probably always will, because there the risk is very difficult to quantify. "You should install XYZ because it'll probably maybe sorta keep out attackers." doesn't quite cut it when you ask for $500k to implement it. And the field is changing too quickly to commoditize certain security issues (A/V and simple encrypted point-to-point communications excluded).

    Also, much of security is built upon black magic-- so few people understand things like cryptography, it's a bit like 'security through obscurity'.

    My $0.02.

    --
    Wer mit Ungeheuern kämpft, mag zusehn, dass er nicht dabei zum Ungeheuer wird. --Nietzsche
  49. Missing data by abb3w · · Score: 1
    ROI requires accurate estimates of the probabilites, as well as consequences, of security compromise. Companies concerned about the damage to their image tend to make security incidents underreported. This makes accurate probabilistic risk assessment, and corresponding ROI calculation, difficult.

    --
    //Information does not want to be free; it wants to breed.
    1. Re:Missing data by riprjak · · Score: 1

      A wise man once said "the trick to thin ice is to skate over it pretty quick". Or as my grandfather used to say "You dont have to kick the goal as long as the flags get waved"...

      Take that as you will, but I never claimed selling good ideas to the lesser lights above us is EASY to do...

      err!
      jak :)

  50. Not where I'm working by daem0n1x · · Score: 0, Flamebait

    This is not the case where I'm working. Our IT department is all-powerful, and security rules are so strict that they in fact prevent us from working.

    As an example, those useless motherfuckers refuse to give us VPN access to work remotely, so we have a big pain to get our job done when not in the premises. Of course, this reflects in our productivity. It seems as if the IT department is the one making money for the company, they are the rulers, and we have to shut up and obey.

    1. Re:Not where I'm working by Anonymous Coward · · Score: 0

      Ahem,... quit your whining and get back to work. If you continue to waste company time by posting on /., we will confiscate your computer and replace it with a chalkboard and some chalk. Consider yourself warned.

      Best regards,

      Your IT Security Staff

  51. How about conducting the survey in the REAL world by octaene · · Score: 1

    The only folks I saw who were quoted in the article worked either for state/local government or a university. I'm sorry, but private industry is an entirely different animal. Perhaps out of your 1,500 respondents, folks, you should give us an idea of the breakdown.

  52. Doesn't go far enough by sydbarrett74 · · Score: 1

    When it comes to ANYTHING (not just security), most IT departments are underfunded, underrepresented and understaffed.... Thank you, Captain Obvious!

    --
    'He who has to break a thing to find out what it is, has left the path of wisdom.' -- Gandalf to Saruman
  53. The scientific method (tm) by catalyst · · Score: 1

    Apparently another Outlook trojan has exploited InformationWeek's copy of Excel.

    No, seriously, stare at their chart for a minute....there ya go!

    My second (and more serious) comment is that we can't really be expected to take seriously a corporate division's introspection that it is perpetually underfunded. The conflicts of interest and problems of impartiality are so blatant that they would leap out at a retarded intern, and I cannot for the life of me understand why something like this would be published as "research". If you really want to know whether IT is underfunded, take enough data points (hundreds, hopefully) to draw the curve that represents security incidents vs dollars spent and ask senior management of each company if they're where they want to be on that curve. Then, do the same thing for compliance incidents...

  54. Bosses often follow their private agenda by Archtech · · Score: 2, Interesting

    I recall talking with a very experienced, capable security expert who had founded a company (and was CEO). The remark that sticks in my mind was along the lines of, "No one can make much money in this business, because customer executives never buy the security their company needs - they buy the very minimum to avoid being successfully sued for negligence if the shit hits the fan".

    --
    I am sure that there are many other solipsists out there.
  55. Change the org chart! by justplainpostal · · Score: 1

    From many of my IT experiences, 20 years worth, I've found a worsening trend over the past 9 years in all facets of IT becoming under funded, understaffed and underrepresented in smaller corporations and business. I attribute this pretty much to greed, business ignorance concerning IT and the glut of IT personnel in the job market.

    Something I've seen a lot of in the past few years with smaller corporations has been the continued placement of IT under a CFO. I have always found this practice to be a formula for disaster. It still confounds me when I see a corporation intrusting its technology assets to an MBA and not a qualified Technology expert. Yes, I know it's breaking years of tradition but it needs to happen in even smaller businesses.

    In the past five corporations I've worked with I've witnessed the exact same process in which the CFO becomes threatened by the IT management and staff. What happens is that they constantly offer the company ideas and projects that the CFO finds too expensive. He in turn forces through cheaper alternatives that the board jumps on despite impassioned emails from the IT staff claiming disaster will occur.
    Eventually these failures of technology mount up with the CFO blame shifting and the IT staff expending CYA files. A stand off occurs, everyone loses trust then lies, back stabbing, staff shortages, budget sabotage, etc... occur.
    Eventually either the CFO goes or the IT staff but seeing most CFO's I've known have been playing the corporate political game far longer, manage to win out through tactics designed to strain the IT staff to the breaking point.
    I've had several CFO's tell me that it's easier for them to hire one of the thousands of over certified, underpaid and inexperienced IT types, coerce and leverage the hell out of them for every hour and penny expecting an 18 month half life from the employee. The employee then either wises up and quits or screws up enough to get fired. The CFO then simply repeats the process. One said he preferred the H1B's because they have an approximate 24 month half life using this philosophy.

    I say smaller corporations need to break with tradition, bight the salary bullet and create a CIO position independent from the CFO! Either do that or don't have an IT staff at all and contract out everything. If this doesn't happen they can expect eventual major IT unions to rise up soon.

    1. Re:Change the org chart! by Anonymous Coward · · Score: 0

      I found the Comment QI (quite insightfull) and the author sure shows alot of IJE (In Job Experience). In MUO (My Unhumble Opinion) hes just a bit excessive on TLA (Three Letter Acronyms) Usage, making it sometimes HTR (hard to read) und DTU (difficult to understand).
      But im NA (not American), so maybe im just not used to the Slang and therefore surely an ESR (expendable Slashdot-reader ;-).
      Anyway, good Comment.

  56. That was a Secure Entrprise article by Anonymous Coward · · Score: 0

    not InformationWeek. Shame on /. editors for not giving proper attribution.

    Mike Fratto, Editor, Secure Entprise magazine

  57. SOX - Important note by tacokill · · Score: 2, Informative

    SOX only applies to publicly held companies. Private companies are not bound by SOX.

  58. Spending that $100K yearly budget by slowbad · · Score: 1

    You can hire an outside security firm that keeps $60K; splits the rest on hardware appliances
    (with 50% markup) and their off-site monitoring. One followup around renewal time.

    Or get a new security manager who keeps $60K; hires $36K assistant, spends rest on junkets.

    Or a non-managerial IT person who assigns $50K for salary and the rest to hardware/software.
    Next year loses entire software/hardware budget. Quits. Outside security firm called in.

  59. There are two big problems with IT security... by FellowConspirator · · Score: 2, Insightful

    First -- people don't value something until they think they need it; and that won't happen until they get burned.

    Second -- it's excruiating to separate the wheat from the chaff; there would appear to be a glut of IT security "professionals" out there if their resumes were to be believed, but in practice there are only a few gems to be found in that buzzword-compliant heap.

    I'm a computational biologist by profession, but on occasion have had to deal with various projects that involved some sort of security (be it in establishing secure external collaborations, or securing proprietary data in various analytical pipelines). I've seen IT security heads come and go and I've yet to meet one that I felt knew more than me -- and they should know MUCH more than me!

    I've met several true IT security professionals -- people that reeked of healthy paranoia and a truly fundamental knowledge of how things worked and interoperated. But, I've yet to see one in the wild looking for a job, much less hired by any company I've worked for.

    I think you're simply seeing blissful ignorance exacerbated by a confusing pool of self-proclaimed security professionals and a dearth of truly competent personnel. It's hard work, and the value of it simply isn't clear until it's too late.

  60. Compromise by phorm · · Score: 1

    Indeed, and there's nothing wrong with changing your background, etc. It's that most of the products out there that seem helpful in doing so actually contain nasty little tidbits.

    To that end, I've been showing secretaries how to right-click on a picture and set it as their wallpaper (that and stressed the importance of not downloading other software to do so). Five minutes, and a whole lot less potential problems in the future. As a bonus for the secretary, she found a picture of her grandkids in her email and prefers that much more over the latest "fluffy kittens and puppies" wallpaper schemes anyhow.

    Cubicle decorations never mailed your TPS reports back to an unknown third party, or caused your stapler to work really slowly :-)

  61. Used to work for City Government by da_Den_man · · Score: 1

    I was the sole IT staff. For a major city in the North. My budget was $500.00 a month for any supplies or needed items. I was able to initiate a Network that spanned the city (from nothing) running most if not all of the cable and connections, building servers, initiating a domain presence, and also coding duties. I made 1/3 of what I make now. Without any of the responsibility I used to have then. IT is a 'loss leader' and Business (especially government for some reason) does not seem to be able to justify the expenses required.

    The people I reported to had no idea of what I was talking about when I submitted my requests for parts/pieces/assistance. They just wanted it done and done under the monthly 'Mad money' allowed.

    --
    You keep going until you die..."Me".
  62. Left out of the survey by Hoi+Polloi · · Score: 1

    They left out what I feel are a few glaring deficiencies in the IT world, a lack of catering and free back rubs.

    --
    It is by the juice of the coffee bean that thoughts acquire speed, the teeth acquire stains. The stains become a warning
  63. Double edged sword by mitcheli · · Score: 0

    "Also never delete the e-mail you sent."

    Ah... Just ask the folks at Enron about that, certianly saved their arses...

    --
    Select from tblFriends where interesting >= 4;
  64. Non-union nurses are complaining, too by Just+Some+Guy · · Score: 1
    One of the hospitals that my wife used to do surgery at had a chronic nursing shortage. I don't remember the exact numbers, but the patient:nurse ratios were over 50% higher than JHACO specified as the critical number. There were abundant stories of patients dying or experiencing other serious problems due to lack of proper attention. Nurses were being forced to stay several hours after their relief shifts had arrived to complete the documentation that they couldn't complete during their scheduled times.

    As a non-profit, this particular hospital wasn't allowed to make money. Well, they didn't cut fees, and they definitely didn't hire more help, but they did open another huge, well-appointed, unused parking garage this year.

    I will never, ever understand the kind of logic that made that seem like a rational apportionment of funding. Furthermore, I really don't want to. I don't believe pro-union hype more than the next anti-union guy, but some of their complaints are legitimate.

    --
    Dewey, what part of this looks like authorities should be involved?
  65. Security resources by PGillingwater · · Score: 1

    Security is indeed a thankless task, but if you manage it properly, you can get proper recognition.

    First, one of the keys to security is Risk Assessment. Either do it yourself (using the OCTAVE methodology), or hire outside consultants to guide/mentor you through the process.

    Next, learn a little about security. Join SANS, take the CISSP training/exam, or become an Information Systems Auditor (COBIT, CISA are relevant.)

    I wrote a brief introduction to security (released under GNU Documentation License) for those who wish to learn the basics of Risks, Controls, etc. Just read chapters 1 and 2.

    If you wish to start documenting your systems, check out my Database of Managed Objects.

    It's also a great idea to make friends with the Auditors in your company. Find out what you can do to make their jobs easier. Talk to your Chief Security Officer (if you have one, then the job of security is halfway to success!)

    As others in this thread have posted, DOCUMENT EVERYTHING. Always follow the chain of command (unless something clearly illegal is involved.) Don't violate your ethics, and keep improving!
    --
    cheers
    Paul Gillingwater

    --
    Paul Gillingwater
    MBA, CISSP, CISM
  66. Thank goodness by ecloud · · Score: 1

    Those guys need to be held back a bit, otherwise we'd all be in straitjackets all the time.

    A lot of early Internet development happened because there wasn't any security. Nowadays if you aren't using HTTP in a proxy-compatible way, you've got some 'splainin to do, and the answer will be "no!" even after that.

    I agree they should close obvious holes that are being exploited, but not have the typical "guilty until proven innocent" philosophy.

  67. A nice colorful interface? by Firefly1 · · Score: 1

    Quite aside from wondering whether someone who apparently equates 'eye candy' for 'hard work' should even be in a position of responsbility, I suspect that somethign like 'The Spinning Cube of Potential Doom' makes an excellent persuader for such folks (see this posting therein in particular).

    --
    - White Knight of the Order of Mihoshi Enthusiasts