Slashdot Mirror
What Do Geek Squad Technicians Actually Do?
Zenitram asks: "I am a lead technician at a company that repairs computers for various vendors. Many of our systems are from Best Buy's Geek Squad. Based on the systems Geek Squad sends us, it makes me wonder what, if anything, do they actually do? We get systems that have issues that we simply shouldn't have to work on, like: installing device drivers, OS reloads, and reseting CRUs (Customer Removable Units). Additionally, we get systems that are misdiagnosed such as: bad hard drive when a system has faulty RAM; no POST when it simply won't boot into Windows; or no boot when it won't power on at all. So, what is the scope of technical repair that Geek Squad techs do?"
Some people need that kind of support.
How we know is more important than what we know.
We know they use Winternals software. :)
Haven't you seen their ads? They wear ties. You know, 'cause all geeks wear ties! (Just look in the mirror, fellow /. readers!) And if they wear ties they have to be computer experts!
'nuff said.
Honestly, I think they're a step up from "I roll my poo into balls".
God help you if they ever make you speak to one to explain what's wrong with something purchased there.
I can't help it - I'm a 19D.
They hired nerds, not geeks - stupid, stupid, stupid!
I think it's pretty obvious they're here to repair our poor fashion sense! Remember, dressing like an extra from Revenge of the Nerds is the first step towards mastering your computer!
Geek Squad: Well, look, I already told you. I deal with the goddamn customers so the engineers don't have to!! I have people skills!! I am good at dealing with people!!! Can't you understand that?!? WHAT THE HELL IS WRONG WITH YOU PEOPLE?!!!!!!!
Yeah, suuuuuuure... "Oh, I have no idea how that porn site got into my history. I know I never visit porn sites, and my husband/son/dog are morally upstanding individuals... it must have been the Geek Squad!"
Help poke pirates in the eyepatch, arr.
I care, because they might give geeks a bad name.
Take the cheese to sickbay, the doctor should see it as soon as possible - B'Elanna Torres, "Learning Curve"
...I'd guess that they post to Slashdot.
Sheesh, evil *and* a jerk. -- Jade
I remember a now-defunct white box computer shop some years back (think K6 era), where I overheard a tech talk about "warezing" (he pronounced it like the English rendition of "Juarez") software.
:) when there's Linux?"
Meanwhile I was thinking, "why go to Mexico for software
Oh, no! You have walked into the slavering fangs of a lurking grue!
+1 Sympathy Karma
They get to drive around in this way-cool VW Beetle with the words "Geek Squad" on the side. That's soooo l33t.
#naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
Here is the heirarchy of social imptitude and intelligence Nerds,Geeks,Dweebs. In College. we refered to Physics/math majors as Nerds, Chemistry majors as Geeks, and Biology majors as dweebs. It was very true, in the physics dept, not a single one of us had a girlfriend. Chemistry majors dated occasionaly, and Biolgy majors were ... well lets just say they were well versed in human anatomy.
Not as much as Niggerchinkkike Squad
So, what is the scope of technical repair that Geek Squad techs do?
:)
Here's my guess:
- Look good.
- Dress nice.
- Talk nice.
- Send computer to someone who won't break it.
Stop-Prism.org: Opt Out of Surveillance
Somehow, I think Linus Torvalds knows that Windows NT drivers are not compatible with Linux.
I agree with you completely. Although, I used to work for a company where a tie was mandatory. People would always buy me computer ties as gifts and I had about 100 of them. So, one day I am doing some service work at a company I had never visited when one of the owners strolled in. He gestured at me and I introduced myself. He then stated that he thought for the money paid he would have a more conservative, business-minded computer person building out his network and told me to never wear the tie I had on or even one like it in his building. So, I left. I told my boss about it and he told me I had to return and where a non-geeky computer tie (I think I had on a tie with a 3-D computer mouse). So, on the way over, I stopped at a thrift shop and bought a god-awful, really wide, nasty-colored tie. Needless to say, I always made sure I wore a crummy tie while at his office from then on out.
Click here or here.
Umm, what? I've repaired my current system more than four times, and it's only added up to about AU$400. Bear in mind that at the time that it took place, the computer was worth over AU$1000. What you say is not always the case.
It's not like this site is for "Goodies for Geeks: Toys that Taunt" or anything.
You're apparently a Nerd. And remember in RotN, we win!!!
anyways, I'm going back into my corner and work on my battlebot...
2^3 * 31 * 647
Before you listen to any more drivel by 'AntDude', take a look at who you're dealing with: http://pbx.mine.nu/antdude.jpg. The abortion in the center is 'AntDude'. I won't even get into discussion about him listing his 'sex' as 'female' on his SHITTY 'blog' (aqfl.net). This faggot has nothing better to do than sit on the internet and spew worthless garbage. He's the new LostCluster when it comes to posting utterly worthless tripe. Not to mention his submitted stories! Every single one of his last 10 or so submissions have been tagged as 'lame' or 'slownewsday'. Why does taco even bother posting his shit. Maybe he gets some tiny deformed chinese cock up his taco ass in exchange for some linkspam with google ads? Do the world a favor and never reply to comments from ANTDUDE and mark him as a FOE.
Easy: People Can't Memorize Computer Industry Acronyms.
Holy crap, I should totally get a job there. Seems like you could just embezzle a lan party in a few weeks.
It is no longer uncommon to be uncommon.
so you have to determine if it won't boot due to software problems or hardware? (I guess that's what you mean.. windows resides on the hard drive so usually by "booting the hard drive" you just end up loading windows.) I feel for you, really, because that's not important information at all. I at least hope you learn something from the job.
Hehe... 'car geek'... Call the next mechanic you see a car geek... I wonder how that'll go over...
Are you kidding? I call my mechanic a car geek all the time. There are 'muscle guy' mechanics and then there are definitely 'car geek' mechanics.
- Both can leak ink; squid does it for defense, geeks just have cheap pens.
- Ability to adapt to work in odd positions; geeks often work in cubicles or are found in odd places doing repairs, squids again do it for defense or to seek food.
- Execelent use of appendixes; squids can assume almost any form to do the work it needs to do, geeks have all the tools (and more) to do the work it need to do.
- Good camuflage; Squids can often change colour to become undetectable, geeks are undetectable by the cloth style, and in some cases their behaviour.
Amazing really, two completely different species, and yet so much in common.
Carbon based humanoid in training.
"and they had Agents whose technical skills would eat the lunches of everyone on Slashdot."
I doubt it. I am the best. Without question. If you knew me, you'd be kneeling at my feet saying "I'm not worthy".
The thing is, I'm now a director at a fortune 1000 and you couldn't even afford to sit in my car.
Doorstop? Paperweight?
The MacBook is clearly a space heater.
USE HOT GRITS WITH STATUE OF NATALIE PORTMAN (NAKED AND PETRIFIED)
There's really a simple distinction between nerds and geeks.
;-)
A nerd gets his degree through hard work - attending lotsa classes, studying the material and turning in nothing-less-than-stellar work.
A geek gets his degree by hacking into the school's mainframe and awarding himself credit for classes he never took.
Got more questions? Just ask
we see things not as as they are, but as we are.
-- anais nin
For me, the reason for Best Buy's existence is:
Their DVD selection, cheap DVD+/-R media, cheap CD-R media, and in a pinch, hasbro-class routers.
The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50