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Symantec Labels Vicars' Software as Spyware

ukhackster writes "The curse of Norton Antivirus has struck again. This time, Britain's vicars have been hit. Norton mistook a legitimate file for a piece of spyware, and those who followed the instructions found that their sermon-writing application no longer worked. Norton was once an essential application. Is it turning into a joke?"

73 of 268 comments (clear)

  1. well... yes? by User+956 · · Score: 4, Informative

    Given that they're also reporting that 80% of viruses defeat Norton and the other big AV programs, I'd say yes, it is a joke.

    --
    The theory of relativity doesn't work right in Arkansas.
    1. Re:well... yes? by rizzo420 · · Score: 5, Informative

      norton is a bigger joke than the others though. i do tech support for students for a living (ok, more than just students, but i am more hands on with them). i have found in my experience that norton misses a lot of viruses mcafee picks up and mcafee tends to do the better job of the 2. mcafee also seems a bit lighter on resources and doesn't stick its nose everywhere. i can't tell you how many mucked up network stacks i've seen because of norton's personal firewall program. once it's uninstalled the networking magically works. go figure. even disabling it does nothing.

      so yes, norton is a joke and i would not recommend anyone purchase anything from symantec until they get their act together.

      that being said, this is simply a mistake. it happens. mcafee had one that detected excel.exe as a virus.

      --
      please me, have no regrets.
    2. Re:well... yes? by User+956 · · Score: 3, Insightful

      So what's the solution?

      Kaspersky AntiVirus. It's a small enough company that the malware writers don't test against it.

      --
      The theory of relativity doesn't work right in Arkansas.
    3. Re:well... yes? by ShadowBlasko · · Score: 2, Funny

      Although not directly connected to the NAV problems, my favorite thing about Norton is how Norton Internet Security refuses to allow Live Update connections to other software. It is considered too much of a threat.

      Guess what Norton Uses to update Norton Security? You guessed it!

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order- Ed Howdershelt Via Tass
    4. Re:well... yes? by Aladrin · · Score: 3, Informative

      That's actually not what the article says. It says that 80% of 'malware' slips by Norton Anti-Virus. That is viruses, trojans, spyware, adware, etc. Last I checked, Norton Anti-Virus didn't check for adware or spyware, just viruses and trojans.

      Notice in the article they only talk about anti-spyware in that people should have it and don't. They don't say they tested it.

      Norton and McAfee's AV have been jokes for years. But malware isn't why.

      --
      "If you make people think they're thinking, they'll love you; But if you really make them think, they'll hate you." - DM
    5. Re:well... yes? by pete6677 · · Score: 4, Insightful

      Norton has become the AOL of antivirus. Living off a brand. Too bad Symantec destroyed what was once a great product.

    6. Re:well... yes? by Ruie · · Score: 4, Funny
      that being said, this is simply a mistake. it happens. mcafee had one that detected excel.exe as a virus.
      Yes, mcafee should have labeled it a trojan instead..
    7. Re:well... yes? by TClevenger · · Score: 3, Funny

      Symantec is where programs go to die. They buy up software and let it stagnate (for instance, under Symantec, several version of ACT! had the same easily fixable bug, even though it was in their knowledge base several times), getting as much money out of the software with as little work as possible. (When's the last time you saw a great new feature in any Symantec product? Our current corporate "Symantec Antivirus" is exactly the same as the old versions of Norton Antivirus, but with a new tray icon. Oooooooh.)

    8. Re:well... yes? by DavidD_CA · · Score: 4, Interesting

      That's assuming you're lucky enough to uninstall it.

      A client of mine had Norton 2003 on one of her machines and I attepted to get that sucker off so I could install Norton 2005. Hell no. Followed the crazy instructions on their website to the letter.

      To this day, whenever they reboot the machine Norton 2003 asks them to register (which it then errors out on). Then Norton 2005 takes over.

      (I would format the machine and reinstall, but there's a number of issues there that I won't get into, and the computer is only used a few hours a week.)

      --
      -David
    9. Re:well... yes? by swv3752 · · Score: 3, Informative

      The latest version does have a spyware checker. It is useless, but it is there.

      --
      Just a Tuna in the Sea of Life
    10. Re:well... yes? by rizzo420 · · Score: 4, Interesting

      true... i've seen too many cases where the uninstall doesn't work and you have to use their manual removal tool, which used to be a great standalone exe, but now it's a crappy activex webpage that takes even longer.

      --
      please me, have no regrets.
    11. Re:well... yes? by laffer1 · · Score: 2, Interesting

      Yes, NIS is quite poor. I've noticed it usually works if you don't patch it. Eventually they release a patch or an error occurs during a patch and then you can't surf. Best of all, unlike 2003 if you buy 2005 (or possibly newer ones) it won't let you install just antivirus when you figure out it sucks.

      I got my former employer to buy me a copy of NIS so I could help with problems they might have at work. I usually worked from home. I ended up switching to SAV 8/9/10 since I got a free copy as a student. Recently I transfered schools and they have Mcafee Enterprise 8. Not only did it catch a virus right after install, but it seems faster. I wouldn't say its lighter weight though. With SAV 10 I got around 235mb ram usage and now I'm at ~400mb on bootup. Of course there's a new version of xfire running too...

      In general, I've had bad luck with the home editions of all antivirus software I've tried. They seem to bloat the interface, but its still confusing to my mother. I miss the days of lightweight antivirus software. Worst of all I don't trust any antivirus vendor. I'm a bit suspicious of overseas security products unless they're open source. Maybe someday clamwin will get an on access scanner.

    12. Re:well... yes? by 6ULDV8 · · Score: 2, Funny

      "more than just students, but i am more hands on with them"

      Current district guidelines prohibit this so called "hands on" approach. Please report to the office immediately.

      --
      Pull my finger for my public key.
    13. Re:well... yes? by Rix · · Score: 3, Funny

      I bet you're more hands on with the students...

    14. Re:well... yes? by ShadowBlasko · · Score: 4, Insightful

      What is it about say... AVG that you don't like?

      I like the small memory footprint, the timely updates, and the ease of interface. (hit it and forget it)

      Is there a reason they are not to be trusted? (seriously... not being a smartass)

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order- Ed Howdershelt Via Tass
  2. turning into? by Phil246 · · Score: 5, Informative

    I think you're a bit behind the times mate.
    Its been a joke for quite a while now.

    1. Re:turning into? by Amazing+Quantum+Man · · Score: 2, Funny

      Peter Norton needs to sue Symantec for defamation of character.

      --
      Fascism starts when the efficiency of the government becomes more important than the rights of the people.
  3. Really? by codeshack · · Score: 5, Funny

    A sermon-writing application? Word doesn't have a Insert->Scripture option?

    1. Re:Really? by just_another_sean · · Score: 4, Funny

      Nope. Emacs on the other hand...

      --
      Creationist Textbook Stickers Declared Unconstitutional by CowboyNeal
    2. Re:Really? by Jtheletter · · Score: 5, Funny

      A sermon-writing application? Word doesn't have a Insert->Scripture option?

      I heard they tried to add that feature once but blood started pouring out of the PC speakers and all the text kept getting rewritten in demonic sanskrit. Apparently some incompatibility between the word of God and a Pure Evil OS. Works just fine in OpenOffice though! ;)

      --
      -- I'm not a pessimist, I'm a realist. It's not my fault that life sucks so much. --
    3. Re:Really? by 99BottlesOfBeerInMyF · · Score: 2, Informative

      A sermon-writing application? Word doesn't have a Insert->Scripture option?

      Actually, on OS X you can add a Word->Services->Insert Scripture option by adding a service, and it should work in most of your other applications as well.

    4. Re:Really? by andphi · · Score: 3, Funny

      I think they might have tried it once. Then they integrated Clippy.
      Word->Insert->Scripture->John->Chapter 3->Verse 16
      Clippy:
      "I'm sorry, I can't find that file. Would you like to:"
      Cite the Koran
      Cite the Book of Mormon
      Cite the Rig Veda
      Cite the Watchtower Bible
      Cite the Book of Common Prayer

      No matter what the user does next:
      You have chosen The Road Ahead by Bill Gates

    5. Re:Really? by plantman-the-womb-st · · Score: 3, Insightful

      No no no, let the silly Emac-fundamentalists preach the damnation and hell fire while thumping their lisp manuals.

      VI users don't preach, they just get the job done.

      --
      Say bad words about my book, in cold oatmeal, or I shall sue!
  4. sounds like it's doing a pretty good job to me... by paulsgre · · Score: 2, Funny

    If vicars, imams, priests, friars, clerics, and rabbis were the only things Norton was blocking, I'd say it's time to reevaluate my longstand hatred of them in favor of an uneasy alliance.

  5. once an essential application? by yagu · · Score: 5, Interesting

    An anecdotal Norton lifetime experience:

    At one time I considered Norton an essential application/utility because I couldn't explain sufficiently to new computer owners why Norton (and McAffee, etc.) were unnecessary, evil, and just wrong for them. So, I'd always get their credit card number, hold my nose, and ante up their money for their peace of mind.

    But after years of being called back and finding computer disarray on these "happy" users caused directly or indirectly by the intrusive "anti-virus" software suites such as Norton, I've switched tactics and now the very first thing I do when working on others' computer (with their permission of course) is uninstall any of the mainstream virus protection programs, download AVG free version and am done with it.

    I've found since taking this approach virtually no call backs where any problems were created by AVG, with much happier friends and family who have at the same time saved themselves a couple of bucks.

    Once an essential application Norton? Only in as much as Norton had been able to (and continues to) convince the world they are essential, not a hard task in the FUD universe that is Windows.

    1. Re:once an essential application? by Zontar_Thing_From_Ve · · Score: 3, Interesting

      Once an essential application Norton? Only in as much as Norton had been able to (and continues to) convince the world they are essential, not a hard task in the FUD universe that is Windows.

      Man, is this the truth. My dad runs Norton and I told him once that I thought that Norton caused more problems than it solves, but he trusts (sigh) Norton. Long story short, just last night as a personal favor I went over to help a retired guy I know who was having trouble with his PC. He also runs Norton and it sucks! He has some crazy Norton program running to warn him about "unsafe" web pages. I was trying to help him with access problems to an online account he had and all this program did was pop up a box on every single account page saying that "This page is unrated." and making him check off one of three boxes (basically - continue, don't go there, go there this time only) AND then enter a password. This is a retired guy who is 73 years old. I can't imagine living like this where you have to click on a box and give a password just to surf the web, but that's how he lives. He doesn't even question the logic of this. I really don't know if he is maybe protecting the PC for his 5 year old granddaughter (why not just not let the kid use it?) or if he thinks it will save him from accidentally going to a "bad" site (he is very religious, by the way).

      I feel pretty strongly that friends don't let friends use Norton. I work in IT and I don't know anybody in my field who uses Norton at home. I agree that AVG is better than Norton AV. The only Norton product I like is Ghost.

    2. Re:once an essential application? by Shawn+is+an+Asshole · · Score: 4, Informative

      The only Norton product I like is Ghost.

      Give ntfsclone a try. Here's a good tutorial on using it.

      It's easily scriptable, and is great in conjuction with ms-sys. If you spend a few minutes customizing something like RIP you can have the restore completely automated.

      As a plus, everything's GPL'd. No licesence fees.

      IMHO, Unattended + WPKG is still the best option, though...

      --
      "It ain't a war against drugs.it's a war against personal freedom" --Bill Hicks
  6. An omen perhaps? by IAstudent · · Score: 2, Funny

    Maybe this is a sign that relig... err I mean magic and technology can't coexist.... oh, wait..

    *ducks behind cliched fantasy story*

  7. stupid nitpick, please ignore by bunions · · Score: 2, Insightful

    Just for completeness, I'll mention that it's the 'Vickers' machine gun, not 'Vicars.'

    http://www.firstworldwar.com/atoz/mgun_vickers.htm

    Yes, I realize it's a pun, but it would have worked either way, really.

    --
    there is no need to sign your posts. this isn't usenet. your username is right there above your post. stop it.
  8. Antivirus by DownWithTheMan · · Score: 4, Interesting

    I think on a corporate level, anti-virus is a *must*, you're dealing with 100s of millions of dollars in transactions and any downtime is money lost... For the tech-savvy home user though, I really don't think anti-virus is essential. I run an iMac with OSX 10.4.7, and an IBM (Lenovo) Thinkpad with Windows XP SP2 and all the latest updates and hot-fixes. I refuse to put anti-virus on it because I think it sucks up too many of my resources. Since switching from IE to Firefox (back in the 0.4 Fire phoenix days) I have no had 1 single issue of spyware, malware, or virus problems on my machine. I keep everything up-to-date and I know who, what, when, and where I'm downloading all my files from the internet. I'll be honest, I pirate plenty and still haven't had any problems... The more I see these anti-virus solutions, it seems that they are designed to keep dumb people from from doing dumb things...

    1. Re:Antivirus by LordPhantom · · Score: 2, Funny

      Dear DownWithTheMan,

      We'd like to thank you for your "If I don't know it's there, it must not be" attitude. We'll be seizing your assets now.

      Sincerely,
      Black Hat Pirates

    2. Re:Antivirus by 99BottlesOfBeerInMyF · · Score: 2

      I have no had 1 single issue of spyware, malware, or virus problems on my machine. I keep everything up-to-date and I know who, what, when, and where I'm downloading all my files from the internet.

      An up-to-date Windows install running Firefox and anything but Outlook will protect you from the lion's share of what is out there. There have, however, been several zero day worms that do not involve user interaction that can quietly have their wicked way with your Windows box while it is sitting idle but connected. Without antivirus, it is doubtful you'll ever know if you've been infected with one of these worms. Most of these are pretty high profile with well defined signatures. I'd recommend just running ClamAV every now and again, from a read only device. If your corporate security guys are on the ball (and have the dough) they will probably also notice your machine trying to propagate said worm on their network, but that is not always something you can count on.

      To summarize, you're probably right, but you don't actually know for certain that your statement is true.

  9. Dawkins aproach... by RyanFenton · · Score: 4, Funny

    Well, accoring to Dawkins, sermon generators would be explicit tools for the carrying of a viral message.

    I think the program may be working properly as designed.

    Ryan Fenton

    1. Re:Dawkins aproach... by demachina · · Score: 2, Interesting

      Amen :)

      I saw this article on AlterNet today. There is a San Antonio, born again bible thumper, John Hagee, who is currently leading a national crusade to invade Iran because they think it will trigger the second coming of Christ, oh and the EU is the Antichrist. From the article:

      "Thanks to the viral marketing made possible by the hundreds of evangelical leaders who have signed on to his new organization, his warmongering has rippled through megachurches across America for months. Hagee calls pastors "the spiritual generals of America," an appropriate phrase given his reliance on them to rally their troops behind his message."

      So in this case these sermons ARE a virus, Oh where were you when we needed you Symantec.

      This would be funny except the Republican party is right there with them. Ken Mehlman, the Republican party chairman addressed their convention and George W. sent this nut case a letter cheering him which he read at this Apocalypse Now Convention. There is a reason the U.S. so unconditionally backs Israel lately, the born again lunatics in power now think that the Jews have to control the holy land for the imminent second coming of Christ to happen and if places like Iran destroy Israel it will prevent the second coming of Christ. I've actually seen serious pieces on CNN about this.

      If only this anti virus scanner had kicked in when this nutcase wrote his book(its sold 800,000 copies) and deleted it, it might have saved America from tilting in to complete lunacy.

      --
      @de_machina
  10. Re:sounds like it's doing a pretty good job to by giorgiofr · · Score: 3, Informative

    Friars tend to live a secluded life and have close to no relationship with the world out of their monastery. May I ask why you dislike them? Their home-made honey and liquor are usually delicious :)

    --
    Global warming is a cube.
  11. The CoE needs to call... by Anonymous Coward · · Score: 2, Funny

    The Bishop!

    1. Re:The CoE needs to call... by bdonalds · · Score: 2, Funny

      We was...too late!

      --
      The most important thing to do in your life is to not interfere with somebody else's life. -FZ
  12. Viruses and Virus scanners .. a vicious circle by namityadav · · Score: 2, Interesting

    If people just list down what they do on their computers, most of them are going to find that a Linux box would do them just fine (If they don't want to pay the Apple premium). Getting rid of the vicious circle of the Virus scanners / Privacy tools / spyware blockers, their updates / fake warnings and worthless Microsoft security updates should be a very compelling reason, IMHO.

  13. In a related story..... by ReidMaynard · · Score: 2, Funny

    (AP Cupertino, CA) A mysterious fire is raging out of control at the Symantic HQ on 20330 Stevens Creek Blvd.

    --
    -- www.globaltics.net

    Political discussion for a new world

    1. Re:In a related story..... by Volante3192 · · Score: 2, Funny

      From Cupertino FD, Fire Chief Big McLargehuge was exhausted. "We just got the fire put out, and then all my guys started getting covered in locusts. And the frogs...so many frogs. However, we had some good water pressure and were able to handle them pretty well.

      "But when my oldest son just dropped dead right in front of me, I knew we had to get out of there."

  14. To be fair.... by 8127972 · · Score: 4, Insightful

    ....we can replace the Norton name with any other vendor's name and still have the same discussion. The only reason that we're beating up on Norton is that they've shot themselves in the foot like this before.

    --
    This is my opinion. To make sure you don't steal it, it's covered by the DMCA.
  15. Best line of the article by Stonent1 · · Score: 5, Funny

    "Usually it takes a lot to get a clergyman upset, but we have had a fair few on the phone. There's been no talk of smiting yet, but we'll wait and see," Green added.

    I love the Brits.

  16. Re:sounds like it's doing a pretty good job to me. by bunions · · Score: 5, Funny

    Norton ClergyBlocker 2006 Pro Edition.

    I'd buy two copies.

    --
    there is no need to sign your posts. this isn't usenet. your username is right there above your post. stop it.
  17. Essential? by pikakilla · · Score: 2, Insightful

    When has norton ever been an essential application? If a person is resonably cautious and knows the basics of computer security there is no need to have an antivirus program that clogs the system. Peridoic web checkups do just fine.

    On another note, now that this software has lost its credability with the clergy (as CHP has advised members to ignore threat warnings dealing with this software) im willing to wager that many clergy members would be willing to ignore many future threat warnings with the fear that the progam will break some other essential application. The money spent on the licenses for norton would be better spent on education for the clergy so they can avoid these problems all together.

  18. What this world needs... by Viperion · · Score: 3, Funny

    ...is an Anti-Norton virus.

    After one of my users uttered that spoonerism the other day, I am more and more convinced it needs to happen.

  19. Re:sounds like it's doing a pretty good job to by wing03 · · Score: 4, Informative

    Not to mention that a few monestaries produce some amazing beers.

  20. turning into? hardly.. by wfberg · · Score: 4, Insightful

    Signature-based virus scanners have ALWAYS been a joke. Basically, it's a technology that was barely good enough when the first one was written, and all that time we've been using it until something better comes along.

    The real solution to virusses lies not in signature-based scanners, but in policing applications. The discontinued Thunderbyte AV (of DOS days) had the right idea. It scanned files for instructions that shouldn't be in normal programs, like an API call to format your hard disk. It had a list of exceptions (format.com etc.), but otherwise, it would complain loudly.

    Nowadays, we can do much better. We have usernames, credentials, priviliges etc. Why don't programs run as separate users with separate priviliges? There is NO reason why Word (or openoffice for that matter) should be able to access every part of the registry or harddisk that the user running it can. Firefox should basically be restricted to making TCP connections and writing it's configuration, cache, and a download directory. The security model now allows it to write to c:\windows\system32 if you're logged in as administrator, even though it clearly has no business doing so.

    Newly downloaded applications should be granted permission only to write to registry keys they themselves created, and files likewise. And if an app overstretches its default permissions, the OS should complain loudly and ask permission (OS "professional" edition), lookup a policy file (OS "corporate/enterprise" edition) or simply disallow it and require some sort of wizzardry - e.g. editing an .ini file - to overrule it (OS "home" edition).

    This doesn't require rocket science to implement, though it will break some stuff and force users to copy files from My Documents\Microsoft Office to My Documents\Firefox if they want to upload a document. Small price to pay, I say.

    Of course Norton and McAfee suffer not just from being unreliable in detecting virusses, they also fuck up your OS so it won't work properly anymore, and are a bitch to uninstall. But the solution to that is simple; switch to another product. The fact that the other product would, again, be a signature based scanner is the lamentable part.

    --
    SCO employee? Check out the bounty
    1. Re:turning into? hardly.. by honkycat · · Score: 3, Insightful

      While this is a more secure approach, I see two problems. First, although the inconvenience is objectively a small price to pay for the additional security, few people see security issues objectively. The thinking is "well it hasn't been hacked yet so it must be secure." As a result, a change that adds inconvenience with no benefit other than increased security will not be welcomed. I don't think this is insurmountable, though.

      The other problem is that a scheme like this requires that someone determine what privileges a particular application needs. You cannot trust the application to do this, obviously. I don't see a good way for the OS to know what privileges are needed. Really, I think this requires a technically sophisticated administrator for the machine. That may work well for businesses or high-security environments, but it's not going to fly at home, where most machines are administered by someone who knows enough to insert a CD and run install but not much else -- and that's the optimistic characterization.

    2. Re:turning into? hardly.. by eth1 · · Score: 2
      "Why don't programs run as separate users with separate priviliges? There is NO reason why Word (or openoffice for that matter) should be able to access every part of the registry or harddisk that the user running it can."

      I think you just basically described SELinux...

    3. Re:turning into? hardly.. by ultranova · · Score: 4, Insightful

      I know saying something good about Trusted Computing around here is largely akin to taping meat to myself and dancing with lions, so here is an AC post.

      Only when you are clearly lying; in this particular case, you are trying to make it seem like Digital Restrictions Management is increasing security for the user of the computer, as opposed to some remote authority, which is a lie.

      One of the goals that Trusted Computing is working towards is 'Sealed Storage': only the program that generates the data can access the data it has encrypted.

      This is only usefull if the goal is to lock the user of the computer out of the data - that is, to prevent the user of the computer from doing anything with the data that the program make doesn't want them to, such as, say, opening a Word file in OpenOffice.

      For increasing security for the user, kernel-enforced access controls are far preferable - they are both sufficient and allow the user to transfer data from application to application. For an example of such controls, see the access control system of Unix-like operating systems, such as GNU/Linux; these controls need to be revised somewhat to allow finer-grained control, but this doesn't require DRM.

      I hope your corporate masters gave you a good price for your soul, astroturfer, but I doubt it very much.

      --

      Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

    4. Re:turning into? hardly.. by 99BottlesOfBeerInMyF · · Score: 2, Interesting

      The other problem is that a scheme like this requires that someone determine what privileges a particular application needs.

      The answer to this is good defaults, possibly based upon templates. First, provide an official service for licensing and registration, that is locked down. Next give all new (not factory installed) apps access to their own registry and source files, that licensing service, and the ability to write new files in the users docs, but not read or overwrite existing ones. If it wants internet access it can ask. If it wants to read other files, it can ask. If it wants to read my e-mail address book or modify another program or the core os or read my IM buddy list, it can ask.

      This means few existing programs and even fewer new programs will ever legitimately run afoul of these rules. As an added bonus VMs that can run programs from other OS's can use the same mechanism.

      That may work well for businesses or high-security environments, but it's not going to fly at home, where most machines are administered by someone who knows enough to insert a CD and run install but not much else...

      I disagree. Unless they run malware, most people will never hit any restrictions on default settings other than the occasional app that needs to use the internet and that is pretty self explanatory. So long as the UI is well written, this should be less confusing than what people deal with now and more in line with user expectations for their computer. Less than one in ten people I talk to realize that their computer does not already restrict programs they run. A common reaction is, "well why would it let some game send spam e-mail without telling me?" Can you think of a way in which a program would need (not currently does but with a good design) to violate the defaults I've described that would confuse a user?

  21. MOD UP, NOT DOWN by Anonymous Coward · · Score: 2, Interesting

    Norton is an anti-virus program. It makes perfect sense that it should impead the effectiveness of the most long-lived and devastating virus of all time: religion.

    Don't mod me down becuase you disagree with me. Post a response explaining why you think religion gets a bad rap and why you think it's such a huge benefit to mankind. Moderating me down so no one can read what I and paulsgre wrote is chickenshit. You're abusing the system. Mod down the "first post" and GNAA trolls; not someone who you disagree with.

  22. PlatePal by krell · · Score: 5, Funny

    They take donations through the PlatePal (tm) church offering cash collection service.

    --
    Where were you when the voynix came?
  23. Trust me, I am an IT professional... by andrewzx1 · · Score: 3, Informative

    What most amateur IT people don't understand is that there is a world of difference between Norton Antivirus, and Symantec Antivirus. As an IT professional who has helped neutralize viruses off of many computers, and who administers a Windows domain (don't hate me), I can say that Symantec Corporate Antivirus works great, is centrally managed, and does what it is supposed to and no more. I've used to for 5 years now and it has successfully prevented numerous virus outbreaks that would have greatly disrupted the Windows workstations I am paid to administer. If this were a Linux/Mac desktop environment, there would be no need to run an antovirus. But there is critical software that is available only for Windows. And this is what I am paid to keep running.

    1. Re:Trust me, I am an IT professional... by dave562 · · Score: 2, Interesting
      I can say that Symantec Corporate Antivirus works great, is centrally managed, and does what it is supposed to and no more.

      I would have agreed with you... until Symantec wiped out VNC earlier this week because the latest patterns have determined that it is a "Remote Access Trojan".

  24. crackmenot by spyrochaete · · Score: 4, Funny

    I had my own run-in with a Norton false positive. For some reason, my newly acquired copy of NAV took exception to a file on my desktop called "Norton Antivirus 2003 keygen.exe". IIRC it labelled it as "malware\keygen". I checked the file with several web AV tools and it was clean. What could the problem have been?

    P.s., Avast FTW!

  25. fire me! fire meeeeeeee!!!!!!!! by Anonymous Coward · · Score: 5, Funny

    I work for Symantec. I'm typing this on a Symantec computer. From a Symantec network. In the office. Surrounded by thought-deprived Symantedroids with little yellow swirlies tatooed on their foreheads.

    So listen very closely:

    Norton is shit. Shitty software shittily implemented on a shitty operating system. It used to be kind of kewl, but now it's a shit interface, with shit performance, and shit virus definitions that cost a shitload of money to update. Implemented on a shitbag platform because its missing some basic shit in the process controls. So we piled more shit on top of the shit that was already there, so now the shit attack surface still smells like shit, only it's bigger. The underlying pile of shit keeps getting bigger because Microsoft is apparently drilling and pumping to recycle old shit, so we have to keep making our pile of shit bigger to cover it, only some of the old shit keeps poking through. And our shit is updated only when the shit hits the fan. No one even knows their way around the pile of shit anymore because it's become an immense mountain of shit with rolling hills of shit versions, rivers of shit updates, shit swamps of shitty support and peaks of horseshit management tools that allow people to pretend that they understand all this shit.

    Buy a Mac. Patch the OS. And don't install shitty antivirus software.

  26. AV Not Essential? Come to College... by embracethenerdwithin · · Score: 2, Interesting

    If you think Anti-Virus software is not essential, I'd like you to go to a large college campus and connect to their network. Without a firewall and AV software you will probably have some nasty worms, viruses and trojans in about 1 hour. I have my computer set to scan everyday while I am at class. It finds at least 2 viruses a week. I use firefox, zone alarm, and keep windows updated. I also turn the comp at night, but stuff still gets through. I just wish people on campus would get AV software, the school gives it away for free because the situation is that bad. I have spent hours going around the dorm putting AVG or Norton(free from school) on friend's machines because they were completely trashed by worms and viruses(I usually have to reinstall everything first). On a side note turn off file sharing on your hard drives people. Everyone on campus can access all your files. And whoever the owner of "Matt's Comp" is, you may want to rethink putting all your passwords and usernames in a file labeled "passwords.doc" in your My Documents folder...

  27. Don't write the sermon, vic! by skoda · · Score: 2, Funny

    (apologies to Monty Python)

    First Vicar: As I scan my computer for sinful programs...

    (Cut to bishop and vicars at doorway.)

    Bishop: The anti-virus, vic! Don't run the anti-virus!

    (Cut back to vicar.)

    First Vicar: (Scanning in process)

    (The computer explodes. Vicar's sermons disappear in smoke. Cut to close-up of the bishop.)

    Bishop: We was too late. The Reverend Norton's writings bit the ceiling.

  28. I completely agree by Von+Rex · · Score: 2, Interesting

    I've found that Norton and McAfee are the source of more computer problems than any other software, including Windows itself. They are bug-ridden, invasive, and wasteful of resources. About 50% of the "service calls" I do consist of replacing Norton/McAfee with AVG and then typing "msconfig" to turn off all the other garbage they've got installed in their tray. Then they say "You fixed my computer! It's like brand-new! You must be some kind of god damn genius!"

  29. It's not for the freakin' sermons! by Revbert · · Score: 2, Informative

    Read the article, folks. The software has the liturgy and the readings. (I'd assume it has all the Propers, meaning those parts of the worship service that change based on the day on the liturgical calendar.) That means it has nothing to do with sermon preparation, but instead with preparation of the liturgy (what most lay folks call "the service"). See http://www.vislit.com/articles/intro.html for more info. Poor techie writer didn't understand his subject matter. (A liturgy, for instance, is not "delivered," while a sermon is.) Also, all the (predictable) jokes re: "sermon = virus" reflect the same misunderstanding. (Of course, the Visual Liturgy folks seem to be pitching their software towards folks who don't exactly have a strong grasp of technology, too.)

  30. Re:Of course it's not just Norton by assassinator42 · · Score: 2

    CA's EZ Antivirus has also flagged mIRC as a virus.

  31. Re:fire me! fire meeeeeeee!!!!!!!! by nocaster · · Score: 4, Funny

    Come on, don't hold back. Tell us how you really feel about it.

  32. I agree 100% by ZincFinger · · Score: 2, Interesting

    I used to use Norton a lot. Over the last 4 years or so, I have come to realize that Norton causes so many more problems that the very few it actually solves that I too remove Norton when setting up a new computer. Symantec products are now way too buggy to be trusted IMHO, the better proof: unistalling them is sometimes as painfull as removing malware.

  33. regular crashes by stewwy · · Score: 2, Insightful

    At work I've disabled norton on my pc as if I don't nothing works, its set to update at 12 am (not pm)for some stupid reason so just before lunch everyones (except mine for some reason :) ) pc blue screens on update days

    I've tried explaining to my pointy haired boss that Norton crashes our pc's because of a conflict with our inventory SW and nortons update mechanism but he's got as much of a clue as dilberts cartoon boss
    He's supposed to be our IT guy, but usually makes it worse when he tries to 'fix' things, anyway rant over. I'm enjoying quietly converting people to firefox and thunderbird and have recieved lads of requests to 'speed up my computer' which usually means uninstalling all sorts of cr*p.
    Today the big boss asked me to sort out outlook express which I did by swopping it for an 'upgraded' version (i.e.thunderbird), which he now thinks is great so things are looking up!

  34. 80% miss rate anyway by HangingChad · · Score: 2, Informative

    I'm not sure the false positives could do anything but further amplify that anti-virus is more of a false sense of security than real threat protection.

    80% miss rate

    Of course if you're still surfing with Windows you're at risk anyway.

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
    1. Re:80% miss rate anyway by Anonymous Coward · · Score: 2, Informative
      I've seen this quote mentioned many, many times, usually out of context. Mr. Ingram works for AusCERT and he stated that at the time AusCERT sees the malware, it is not detected 80% of the time.


      AusCERT is obviously going to be involved in the detection of new malware at the earliest stages -- this shouldn't surprise anyone then that most signature-based antivirus applications do not catch brand new malware. It's only after the malware is discovered and analyzed that signatures can be written.

      And for those of you who think that signature-based antivirus is stupid, just remember that security is to be implemented at all layers and the advantages of a signature-based solution are that it has the lowest false positive rate. The disadvantage is that it is a reactive solution that catches most malware only after signatures are written.

      Behavior-based malware scanners are a wonderful idea that no one, not even the open source crowd, has been able to perfect with a low-enough false positive rate to be acceptable by the masses. Want to confuse a non-technical user? Throw a behavioral based false positive at that person for one out of every 100 clicks.

  35. Your argument is 99% flawed... by gamlidek · · Score: 2, Insightful

    without religion, what would become of war? or hate? How would world leaders control the masses? Honestly, without religion most people would be nice to each other because they'd have to -- there would be no higher being that would forgive them for their inhumanity to other humans. People would have to make more of an effort...

    Now, *with* religion, you can slack off, cheat, lie, steal, kill, covet, etc, and still be forgiven regardless of how much you hurt those around you. You can waste all of the Earth's resources without concern because one day you'll be with your God and that's really all that matters. I mean, this Earth is temporary, right? People really don't matter so much as what those people believe in, right?

    I forgot what I was saying... I think I was agreeing with you or something...

    anyways...

    /gam/

    --
    "In theory, theory and practice are the same; in practice, they are not."
  36. To be fair... by abb3w · · Score: 2, Funny

    Works just fine in OpenOffice though! ;)

    OpenOffice's equanimity is similarly unchanged if you do inserts from the Necronomicon. (User sanity is appreciably affected if you do, but not so much as merely caused by using MSWord.)

    Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn....

    --
    //Information does not want to be free; it wants to breed.
  37. More info on this virus by Admiral+Burrito · · Score: 4, Funny

    Virus name: God
    Also known as: Jehovah, Allah, Yahweh, YHWH
    Spyware: Yes, omnicient.
    Damage potential: Armageddon
    Prevalence: Ubiquitous
    Stealth: Yes (even it's existence is debated)
    Threat level: Critical
    Notes: This omnipotent entity creates a world by force of will, and then waits until the end times to trigger the armageddon payload.

  38. The only crack here... by Mister+Transistor · · Score: 2, Insightful

    Is in yer ass. He's talking about way long ago...

    -- You probably weren't even born yet --

    Before there was Spyware, before there were viruses, before the Mac-centric (at the time) Symantec bought out and pussified it, there was:

    {brief fanfare}

    "The Norton Utilities"

    The finest and mightiest system utils evar. They had a nice collection of about 15 programs, all tiny .exe's, that did great things. There was a direct hex/ascii editor for files AND raw disk sectors. There was the first practical unerase/undelete for files and dirs and much more - a superb hacker's toolkit, everything you needed except debug (and that came w/DOS).

    Peter Norton was a god to us then. The moment Symantec bought up all his stuff they completely hosed them, they probably didn't know any better being Mac heads, but they drove what was the strongest techie software franchise in the PC world right into the toilet.

    --
    -- You are in a maze of little, twisty passages, all different... --
  39. Re:You people suck. by SwashbucklingCowboy · · Score: 2, Funny
    Go fuck a tree, zealots. Leave the rational discussion to the grownups.

    I'm sure the irony of this statement escapes you...

  40. symantec norton antivirus = adware by poor_boi · · Score: 2, Insightful

    I used to use Norton AntiVirus religiously. I recently uninstalled it and I won't be going back unless something drastic changes. Every new release lately has more and more popups which are seemingly impossible to disable. The thing basically spams you with messages and it's pretty clear they're intended to bring your attention on the program so you'll be more likely to pay for your yearly update. They're afraid antivirus has become something that sits in your tray and you ignore all year while it does its job silently ... and that software that behaves like that doesn't inspire users to shell out their yearly upgrade / subscription cash hastily enough. So they make all sorts of blinky popups to remind you that you're using Symantec Norton AntiVirus and it is Monitoring Your Computer and Status is Green and all sorts of shazz I really don't need to know. Tell me when there's a virus and shut up otherwise.