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Microsoft Office Genuine Advantage (OGA)

Ant writes "PC World is reporting that Microsoft's Office Genuine Advantage (OGA) program will require mandatory validation of Office software starting October 27 (2006)." From the article: "Similarly, starting in January, users of Office Update will have to validate the legitimacy of their Office software before they can use the service, Microsoft added. Users absolutely hated the first iteration of the Windows Genuine Advantage (WGA) program, and their protests pressured the company into revising it about a year after it launched in July 2005."

49 of 192 comments (clear)

  1. Just gets easier by krray · · Score: 4, Insightful

    It is getting easier and easier to continue using Open Office is seems...

    1. Re:Just gets easier by indigest · · Score: 2, Insightful

      Are there any medium to large businesses out there using OpenOffice instead of Office? I am all for OpenOffice, but it seems unimaginable for the business world to wean its way off of Microsoft Word and Powerpoint.

    2. Re:Just gets easier by Foofoobar · · Score: 2, Insightful

      No kidding. PDF, Word docs, Excel docs and open docs all open great and convert nicely. We use it within the workplace on several desktops and have plans to move completely to it before moving to Vista or the next gen of Office.

      --
      This is my sig. There are many like it but this one is mine.
    3. Re:Just gets easier by sporadic · · Score: 3, Insightful

      Great timing too, I just uninstalled Office 2000 from my main desktop yesterday and installed OO 2.0.4. I thought about checking out the Office 2003 standard edition (free 30 or 60 day eval from MSFT) but decided against it; what would be the point? OO is more than enough for my personal use, and appears to open all my existing doc and xls files correctly (granted not very complicated files).

      Sporadic

    4. Re:Just gets easier by muckdog · · Score: 4, Funny

      Considering that a search on Amazon returned 334 hits just for books on Openoffice, I'm sure one of them can tell you how to insert in your spooky halloween clipart.

    5. Re:Just gets easier by interiot · · Score: 4, Insightful

      Microsoft is betting that Windows and Office are so easy to use versus the open source counterparts that they can afford to decrease the ease of use a little bit with these shenanigans, and still come out on top. Which makes it all the more important to make sure open source software is as user-friendly as absolutely possible, so end users aren't forced to choose between two difficult options.

    6. Re:Just gets easier by kimvette · · Score: 4, Insightful

      The OOo manual is every bit as thorough as the typical OEM Microsoft Office manual.

      What? There is no manual for M$ Office, you say? At least not one worth the paper it's printed on?

      Well then, we are indeed comparing apples to apples here.

      --
      The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
    7. Re:Just gets easier by murdocj · · Score: 2, Insightful
      Microsoft is betting that Windows and Office are so easy to use versus the open source counterparts that they can afford to decrease the ease of use a little bit with these shenanigans, and still come out on top.

      What they are betting is that the number of users who get pissed off and quit using MS Office is going to be less than the number of people who pay for it instead of pirating it. And who knows, they might be right.

    8. Re:Just gets easier by Maxo-Texas · · Score: 2, Insightful

      Just don't get your formatting associated with the wrong section break or try to work with master documents.

      And will someone tell people to stop using tabs to format documents!

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    9. Re:Just gets easier by rainman_bc · · Score: 2, Funny

      but it seems unimaginable for the business world to wean its way off of Microsoft Word and Powerpoint.

      Not to mention that Excel beats the turd out of Calc in its ability to parse text files - at least at first glance.

      Maybe I'm a dumbass, but I couldn't figure out how to load a pipe delimited file into calc like I could do so in Excel.

      Excel is still more intuitive and provides more power to working with larger lists too. There's no AFAIK pivot tables in Calc either.

      Both really strong reasons for the enterprise to continue to use Excel. Don't give me some cock and bull story about most end users not needing to do that. I work with about 50 who'd argue otherwise.

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    10. Re:Just gets easier by WhiteWolf666 · · Score: 4, Informative

      Yes, actually.

      http://documentation.openoffice.org/manuals/OOo2.x /user_guide2_draft.pdf

      At a svelt 587 pages, it is exactly 496 pages longer than the Office 2003 Manual, located here: http://download.microsoft.com/download/0/f/1/0f1d5 b1f-53bc-47c3-bf6f-ac6d67cf9766/Office2003Guide_WP .doc .

      I know size doesn't count for everything, but still; it's there, it's significantly better than the OEM MS Office manual, and it is accompanied by fantastic community support, including developer feedback.

      --
      WhiteWolf666 an exBush supporter. All you new-school,compassionate,save the children Republicans can rot in hell
    11. Re:Just gets easier by suezz · · Score: 2, Informative

      here ya go - just takes a little digging

      http://www.learnopenoffice.org/CalcTutorial33.htm

    12. Re:Just gets easier by danheskett · · Score: 2, Interesting

      You are exactly right - that is the *exact* calculation that is performed.

      I've run the numbers myself, both estimates before the fact and 1-year, and 2-year follow-ups.

      It's just simple. Everytime I looked at the numbers it was clearly a 8-to-1 or better ratio. That's 8 lost pirated users for ever lost paying customer.

      In this case - I was a consultant on the project - when you consider that users on illegally copied versions of the software generated support requests at a much higher rate than legit users (I know - pirated users calling up and demanding support. These are't people with one extra copy installed; these are people who have never paid, not once, not ever), and also generate the most noise on the support message boards and forums, it was a no-brainer to continue.

      An unintended side-effect was that it cut off the "low-hanging fruit" infringers - the ones who bought one license but installed it on any number of machines. These people were in effect cheating the competition who paid appropriately for the software.

      Software is a really hard business in general. Especially when you are making a product that is very niche and very vertically integrated. This particular package had a target market of approximately 5,000-6,000 users nationwide, and required quarterly maintenance to keep within regulation and tolerances. Even if every potential user used this package (this company held about 60% of hte share) and licensed things squarely it was a tough business. When you only have about 3000 customers, having a thousand or so who are using the software illictly are a major drain. For this particular company and product keeping the perceived value of the software high in the long run makes great business sense.

      Bottom line is that I am sure MS ran the numbers. Losing some share for cutting down on some measure of casual and business infringement was probably well worth it.

    13. Re:Just gets easier by krischik · · Score: 2, Funny

      No, but when somebody says "Just send me a Word-Doc" it becomes easier to say "I don't own Word".

      Martin

  2. Customer as criminal by kherr · · Score: 4, Interesting

    Microsoft is just one of the highest-profile examples of a company viewing their customers as criminals (Sony Music also comes to mind). Most of the piracy comes from people who would never buy the products in the first place. Punishing legitimate users won't end piracy and it won't boost sales. What is wrong with these companies? The more Microsoft blocks the use of Office the more likely alternatives will gain stronger position in the market. Which is fine by me, I'm tired of getting simple text documents in doc format.

    1. Re:Customer as criminal by DMoylan · · Score: 2, Insightful

      when i have to type in a 36 digit number on the phone after a 10 digit phone number and then type another 36 digit number into the pc and this takes 3-5 minutes then it wastes my time. when i have to do this a few times a week for customers systems that have come back infected and its taken them a few hours to find their original disks and licence code then it wastes their time.

      when the os is responsible for the infection in the first place and this same comapny are wasting mine and the customers time double checking that we are stealing their crappy software then yes i object and resent been treated like a criminal. the black bubble is unobtrusive and i can ignore it. i don't have to interact with it.

      thankfully more and more of our customers are using firefox. open office is on an increasing number of systems. some are asking questions about mac and 1-2 of the braver ones are asking about linux. so microsoft will shoot themselves in the foot even more with this.

    2. Re:Customer as criminal by ceoyoyo · · Score: 2, Insightful

      Okay, so next time you're at a store and HAVEN'T stolen anything imagine you leave, are accosted in the parking lot by security who then take away your... shoes, let's say. How does THAT make you feel?

      I think that's why the majority of people hate Genuine Advantage and it's predecessors.

    3. Re:Customer as criminal by Anonymous Coward · · Score: 2, Insightful

      I agree, when they say $500 billion dollars were lost last year to piracy, that implies that everyone who would have pirated the software would have bought it if they weren't pirates.

      This is a false assumption imho, because although I may pirate software, it doesnt mean that I would buy it just to play with it, photoshop as an example, lots of people have photoshop installed and use it for hobby/educational reasons. If they couldnt pirate photoshop, they'd just use paintshop pro or the gimp or some other free alternative. It's a supply and demand thing, with the price at $0 the demand is great, but when you raise the price to $200+ dollars the demand for the software is greatly decreased.

      Perhaps they could interpolate the supply/demand graph vs pirate copies and actually estimate the number of people who would have actually bought the software instead of pirating it, but anti-piracy measures and inconveniencing the customer might curb piracy, but it wont be viewed as a feature to increase the demand of the product, if anything it'll decrease it.

    4. Re:Customer as criminal by fermion · · Score: 2, Informative
      Most people never bought MS products because they were so easy to copy. That is why MS was the machine of choice. Buy the machine, steal the software. I saw many switch from Apple to Wintel as it became clear that on Apple one had to buy software, while on MS WIndows everything could be 'borrowed'.

      Now MS is demanding that everything be paid for. How much this is going to effect the market is unclear. Most MS software I have owned has either been paid for by my school or places that I work through the normal licensing process. It seems to me that MS has made these licenses more liberal to increase the amount of legitimate software in the wild.

      It is true that false positives are annoying to users, but MS has been annoying users for 20 years, and no one seems to care. As long as they get the stuff done at the end of the day, it is worth it. No real alternative exist in most peoples universe.

      I get my work done is OO.org, and it is great. Certain things would be easier in MS Office, but I can't afford the software and don't really want to steal it, and even if I could afford it at this point the risk is too great. What if at some point it does not validate, and I can't get work done? This is one reason I let Eudora and started using Mail, even though Mail is crap is comparison.

      --
      "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  3. Huh? by aero2600-5 · · Score: 5, Insightful

    I don't understand Microsoft. The Windows Genuine Advantage (WGA) is actually very easy to defeat, and I'm sure this new OGA will be just as easy. Why irritate customers when the people who intend to use without purchasing it will do so anyway? Did they buy a copy of Sony's playbook titled "How to piss away your loyal customers and then blame them for your lack of growth"?
    I really don't get it. Why continue to do something after it's been proven ineffective?
    Aero

    --
    Please stop hurting America -- Jon Stewart
    1. Re:Huh? by kfg · · Score: 4, Funny

      I really don't get it. Why continue to do something after it's been proven ineffective?

      "Stop crying. If you want to cry I'll give you something to cry about. Whack! There, how did you like that? Now stop crying."

      There's really no accounting for the behavior of people. That's why, on the whole I prefer hanging out with cats.

      KFG

    2. Re:Huh? by Shados · · Score: 4, Insightful

      That really shows how clueless the Slashdot crowd can be sometimes, considering how many places this comment pops up.
      Yes, WGA is easy to defeat. Thats not the point. There are douzans of thousands (dare I say hundreds of thousands?) of people who copy CDs and install them all over (even large corporations!) because they don't realise that its 1 license per user. Read that again: They don't realise it, they don't know it. Many -consulting firms- (thats geeks here!) buy 1 MSDN Universal subscriptions, and use them for 20 developers, thinking its what you're SUPPOSED to do. Same with Windows, same with Office, same with everything. These tools are ONLY meant to stop those people. No one else. Yes they will lose a few customers (a lot even) in the process. But they'll make it back up. You have no idea how many people I know purchased legit copies of Windows just because of the original WinXP's activation scheme, going "Wha? You mean if you own the CD its not enough to install it on my 8 computers? How come?", until they got explained how things work in the non-free world.

  4. Re:I see a pattern here... by UbuntuDupe · · Score: 2, Funny

    Yeah, they need to just get with the program and do perpetual Beta versions, like Google.

  5. That's Responsiveness! by jazman_777 · · Score: 4, Funny
    Users absolutely hated the first iteration of the Windows Genuine Advantage (WGA) program, and their protests pressured the company into revising it about a year after it launched in July 2005.


    Yes, users hated it, so they expanded the program to cover other products. Thanks, MS!

    --
    Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.
  6. Office Update? What's that?? by denebian+devil · · Score: 4, Insightful
    ...any Office Online templates downloaded from within the Office 2007 Microsoft Office System applications will require validation of legitimacy...


    ...users of Office Update will have to validate the legitimacy of their Office software before they can use the service...


    The joke's on Microsoft. Exactly how many people use Online templates or Office Update? Compared to people who use Windows Update, I'm guessing not that many. And of those people who do use Office Update *and* don't have a legit copy of Office, how many of them are savvy enough to *ahem* figure out/find a way around the mandatory OGA?
    1. Re:Office Update? What's that?? by daeg · · Score: 4, Informative

      Windows Update is being phased out and will be fully replaced with Microsoft Update, which will be expanded to provide updates for all Microsoft programs. Office updates will then become as routine as operating system ones.

  7. At least one person already switched by Anonymous Coward · · Score: 3, Interesting

    An anecdote sure, but the old slightly technical guy in my office (fits the stereotype to a T) downloaded OpenOffice after MS Office was disabled on his computer. He had already activated it and registered it, but still had to activate it again to use any of the programs. Not even just update it, to use it at all according to him.

    Last week he was a big Microsoft fan, this week he's researching his options.

  8. One more reason... by pla · · Score: 5, Insightful

    ...To never, ever upgrade from Office 97.

    Seriously... The more companies make the old or cracked versions of their products more useful than the latest-n'-greatest, the less right they have to whine about illegal copying and decreased sales.

    Whether we talk about DVDs or WGA or software that phones home, people just want to use what they own (and spare me the BS about licensing-vs-owning). Making that harder will eventually drive people to the competition, up to and including piracy.

    1. Re:One more reason... by pla · · Score: 3, Interesting

      There are countless reason to upgrade from office 97

      "XML support" - noncompliant XML support, you mean.
      [anything]"powerpoint"[anything] - I do work on my PC, not create cute slideshows for management meetings.
      "more rows in excel" - Because 65k per worksheet has held me back so often?
      "outlook spam filtering" - N/A, I use a real email program - Elm.
      "sharepoint integration" - Give me a Wiki any day.
      "team editing" - The word "team" has no "I" in it. I like it that way.
      "task panes" - I know the shortcut keys. Give me my screen back!
      "ink support" - My pen has that too, and doesn't suck 150 watts.
      "infopath" - I just googled four entirely incompatible description of what that does, and still have no clue.
      "onenote" - See "ink".


      All these people that say "no reasons to upgrade from office 97" are the same who see no reason to upgrade from Win98 - either they've never tried anything better i.e. the new versions, or have such simple needs that basically anything would satisfy them (like MS works), that's why.

      Agreed completely. I use Office XP at work, and have yet to do anything in it that I can't do in Office 97. 10-year old versions of Word and Excel quite simply do what they should, they do it well, and MS hadn't gone too far down the path of bloatware at that point.

      As for XP vs 98, I personally came from the NT side of the family, so consider XP quite a lot better than 98 (even better than NT4, though I can't really say it has a whole lot more than Win2k).


      Have you even seen or tried Office 2007? Beta 2 is truly amazing.

      I don't want my productivity suite to amaze me. I just want it to sit there obediently doing nothing until I want it to work; Then I want it to do its thing and go away, offering me as little "help" as possible. I don't want it to offer to integrate my music collection with my writing style of the moment. I don't want it to take me to a new paradigm of productive collaboration. I don't want my core processes reengineered, I don't want animated help systems, and I don't want my computer to phone any home but my own!

  9. this is good by jmyers · · Score: 2, Interesting

    This is good for open source software, such as openoffice or any competitor of MS. Software piracy helps Microsoft. When people can get the industry leading software for free (illegal copy) they will never consider the alternatives.

  10. Oh No! by x3nos · · Score: 2, Insightful

    You mean all those worthless Office Online Templates will be unavailable to users with non-validated copies (*cough* er...pirated) of Microsoft Office?

    Oh my what a blow to the software piracy market . . .

    --
    /* somewhat functional - fix later */
  11. Subscriptions? by headkase · · Score: 2, Insightful

    I think that WGA and now OGA are the first step down the slippery slope towards subscription based software. Valve's Steam already requires activation of products over the Internet and automatically updates the software as well and it has been very successful in frustrating copyright infringers. If Word was patched automatically everytime a new bug was discovered like Steam then OGA all-in-all wouldn't be that bad. Why (W|O)GA causes uproar is that you may experience a denial-of-service on your own software. If you're a pirate then too bad - go get OpenOffice, once ODF emerges you won't care about Microsoft Office anyway. But if you're a business then the "No one ever got fired for buying IBM." principle kicks in - and sheeple buy what everyone else is using which at the moment is Microsoft Office. Don't get me wrong, Microsoft Office is really nice and all but once Open Document Format get's added then there is no problem of lock-in anymore - you'll buy your last version of Word to export your information into ODF and never look back.

    --
    Shh.
  12. I shall call you - Mini-DRM by WillAffleckUW · · Score: 5, Funny

    Come closer, little Microsoft Genuine Advantage. Don't worry, I won't hurt you.

    You're just so cute!

    I think I will call you, Mini-DRM, because you're unwanted, intrusive, and I keep tripping over you while trying to use my legitimately purchased WinVista PCs!

    --
    -- Tigger warning: This post may contain tiggers! --
  13. Up next... by DaveM753 · · Score: 5, Funny

    Coming soon:

    PC World is reporting that Microsoft's Notepad Genuine Advantage (NGA) program will require mandatory validation of Notepad.exe starting [insert happy date here]"

  14. I want software piracy to stop, altogether, NOW! by Mateo_LeFou · · Score: 2, Insightful

    And the reason is that 90% of the current "pirates" would *not purchase what they're using but switch to a free (as in good) alternative.

    --
    My turnips listen for the soft cry of your love
  15. Who needs Open Office when you've got piracy? by Channard · · Score: 5, Insightful

    I work at a fairly large chain that sells, amongst other things, computers. None of these PCs come with Word or Office, rather they come with Works. I explain that Works may do what they want. I explain how much Office is, and sometimes I mention you can get Open Office for free, since I don't realistically think many people are going to lay out the cash in store for the software. Know what they say typically? 'I know someone who's got office, I can get them to copy it for free.' I used to mention product validation but now I just don't bother. It's just they know Word and Office and that's what they want, by hook or by crook.

  16. Bravo! by jcr · · Score: 3, Insightful

    The more the Evil Empire irritates its users, the more opportunity arises for other vendors.

    Remember when using MS office was the path of least resistance?

    -jcr

    --
    The only title of honor that a tyrant can grant is "Enemy of the State."
  17. Re:I want software piracy to stop, altogether, NOW by misleb · · Score: 3, Insightful

    Indeed. It is like software companies don't understand that a little piracy supports their dominance. Just like giving away software to schools actually helps "indoctrinate" new users.

    -matthew

    --
    "THERE IS NO JUSTICE, THERE IS ONLY ME." -Death
  18. Re:I see a pattern here... by MikeMoose · · Score: 2, Insightful

    One is supposed to do research before a product release. However, this is Microsoft we're concerning ourselves with. If you are Microsoft, you have all of the rights and privileges that come to those who dominate market share:

      - The right to do whatever the hell you want, whenever you want.
      - Have the belief that you know what's best for the consumer - even when they tell you otherwise.
      - That you may abuse the "uneducated" consumer whenever you wish, via a graphical user interface, or other means.
      - A perfectly legitimate and exclusive concern for your bottom line alone - without regard to what that means for the quality of your product.
      - The delusion that people will be happy with things like DRM, WGA, and OGA, if they'd just give them a chance.
      - The delusion that DRM, WGA, and OGA will not get in the way of normal people doing normal, legal business related tasks.
      - The short-sightedness that only a good, solid ivory tower provides.
      - Great benefits for all of your employees.

    So, no - they don't have to ask the consumer anything.

    --
    Cheerio!
  19. Time for refund by besenslon · · Score: 2, Informative

    As usual on /.: Does it run on linux?

    Jokes aside - but MS Office is a separate product. I may buy it and run it under wine. If OGA stops updates for wine users, MS may face some other (legal) problems.

    --
    Even the most advanced equipment in the hands of the ignorant is just a pile of scrap.

  20. Home vs. Office by colinbg · · Score: 2, Informative

    I use M$ office at the office and at home, however, I will not pay the inflated prices for the suite at home, this just will give me the incentive to use open office at home, which when I get used to it, will make it easy to switch over to at the office. M$ is just shooting themselves in the foot here. I cannot be the only one who will do this now. Thier software is not worth that pricetag.

    --
    Clever or not, I got nothing...
  21. Google Docs et. al. by bgfay · · Score: 2, Informative

    I know that online office apps are nowhere near as functional as Office/OpenOffice/WordPerfect, but that doesn't matter much to me. I'm a teacher and just today switched all of my students to Google Docs (we all have Gmail accounts because the school system doesn't need to pay for the same service). We were using OpenOffice (because it's free and students could legally install it from the discs I provided), but Google Docs is easier, cheaper for us, and does what we need it to do.

    Are there features missing? You bet there are. But with Firefox 2.0 we now have real-time spellchecking, and I imagine that the features are going to grow as we go. For now, it does nearly everything that we need to do and if we don't, we can just shift to OpenOffice for that task and then move back to Google Docs for the rest of it.

    What I'm saying is that, for us, in our school, MS Office is unnecessary. We can't be the only ones.

    Doesn't that signal a problem for a company that makes tremendous amounts of money on the product?

    --
    Yeah, I'm as old as my UID would suggest.
  22. Obligatory Ben Franklin Quote: by Mr.+Shotgun · · Score: 2, Funny

    The definition of insanity is doing the same thing over and over and expecting different results.

    Or maybe MS likes pissing of it's customers...nah that can't be it!

    --
    Of all tyrannies, a tyranny sincerely exercised for the (supposed) good of its victims may be the most oppressive
  23. Wake-up call! MS is between you & your data by toby · · Score: 2, Insightful

    Could anything more plainly prove that if you want access to your OWN data, you'd better not use any proprietary tool to create/store it -- especially not Microsoft.

    First they'll lock you out of the O/S; then they'll lock you out of the tools.

    "Nice lot of data you have there. Be a shame if anything happened to it..."

    --
    you had me at #!
  24. Re:microsoft update = windows update + office upda by Threni · · Score: 3, Funny

    > I'd like to thank Firefox 2.0 for allowing me to post here without spelling mistakes. Thanks to FF I can now speak learnedly.

    Well, at the very least with more deftly polished ignorance... ;)

  25. Re:Reversed It? by Anonymous Coward · · Score: 2, Informative

    0. Revised, not reversed.
    1. AutoPatcher

  26. Re:Here we go again by Crispy+Critters · · Score: 2, Insightful
    I might believe you if you didn't contradict yourself:

    For the legit user, it's not a problem.

    One real issue that vendors need to address is 24/7 availability of support staff so that legit users can get new license keys if a machine dies after hours or on the weekend.

    The second sentence means that activation is a problem for legitimate users.

    You are also making assumptions that are not necessarily valid, e.g. that all machines have internet access.

    You are also looking at this in the context of single-purpose workstations. It is one thing to get a new key for one program, but what if you have to get twenty or thirty new keys? I don't know what your Real Work is, but my Real Work does not involve spending all day on the phone with software vendors.

    You are also ignoring the issue of what happens if the company ceases to exist or stops supporting its software. Then it becomes a problem for legitimate users.

  27. Re:I just don't see what the big deal is here. by SonnyJimATC · · Score: 2, Insightful

    It would be like a security camera, if that camera wouldn't let you out the door of the shop until it certified that you were a valid shopper. Or something. Apples? Oranges?

  28. Microsoft Is like McDonalds by Cr33pybusguy · · Score: 2, Interesting

    I agree with you. A friend of mine put it so succintly. MS is like McDonalds. They take some one else's idea and mass produce something that just slightly shittier than the original but most people haven't experienced the original so they don't know any better. McDonalds has the the McFlurry (DQ's blizzard), Their 1/4 pounders (BK's 1/4 Pounder's), Salads (Wendy's Salads) ect. MS has done the same with Tabs (Firefox, Netscape), Windows (Mac), plug and play (mac), Window's media player (Winamp anyone?), I'm sure you get the idea. Like McD's the quality sucks, it's not good for you, and for most people it's the first flavour they've had so they go with what they know.

    --
    Hee Hee The drinking bird does all the work!