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Leaked Microsoft Dossier on Journalist

Ludvig A. Norin writes "Wired journalist Fred Vogelstein blogs about how he accidentally got hold of a dossier on himself produced by Microsoft's PR firm, Waggener Edstrom. While it's not unusual for PR people to create background files on journalists, it's notable that this one leaked, and got commented by Waggener Edstrom's Frank Shaw and Wired Magazine editor in chief Chris Anderson. Makes for an interesting read — there's lots to learn from the inner workings of the Microsoft PR machinery." Someone please send me mine? I bet it's really friendly!

165 comments

  1. Send in yours? by jm91509 · · Score: 5, Funny

    But, CmdrTaco, the summary (no I didn't RTFA) is about journalists?

    1. Re:Send in yours? by Anonymous Coward · · Score: 0

      Beat me to it. But he's right it would be really friendly. All the slashvertisements can't exactly lower their opinion of him.

    2. Re:Send in yours? by Ash+Vince · · Score: 1

      What are you whining about?

      --
      I dont read /. to RTFA, I read /. to offend people in ignorance.
    3. Re:Send in yours? by Anonymous Coward · · Score: 0

      Trust me, Malda, as someone who used to try to organize PR for you, the details in your "PR file" do not highlight your friendliness.

  2. Leaks and PR by jshriverWVU · · Score: 3, Funny

    I wonder how microsoft feels about the leak. If anything it will be a bargain chip for cheaper rates when it comes time to pay their outsourced PR firm.

  3. One has to wonder..... by 8127972 · · Score: 4, Interesting

    .... if Microsoft's PR firms do the same thing with sites like Slashdot? Do they keep track on what certain users say? Do they keep track of what topic are posted?

    That would be interesting to know IMHO.

    --
    This is my opinion. To make sure you don't steal it, it's covered by the DMCA.
    1. Re:One has to wonder..... by yoprst · · Score: 1

      No they don't. They're busy creating negative publicity for their company to avoid links from slashdot (and inevitable slashdotting)

    2. Re:One has to wonder..... by solevita · · Score: 4, Insightful

      I doubt it. Maybe they keep brief checks on posted stories (ie they recognise that /. is largely anti-microsoft), but I doubt they keep checks on users. Why would they? RTFA, the guy concerned is someone who gets paid to write about Microsoft in an internationally released magazine; he gets invited to accompany MS execs to big corporate events and trade shows. He's not some guy sat at home on his XP box moaning about something-or-other and saying how great linux is, despite only ever using it at a friends house. Once.

      No, I think the great unwashed that forms the bulk of the Slashdot commentators (myself included) are largely ignored by the Microsoft PR machine. Although I'd love to hear otherwise.

    3. Re:One has to wonder..... by netczar · · Score: 5, Interesting

      It'd be silly if the PR people would ignore Slashdot. They don't. Lots of folks at Microsoft read Slashdot. I frequently see Slashdot on people's notebooks when they are 5 minutes early for a meeting. We're geeks, too. Especially us in the product teams. If /. thinks we suck we want to know why so that we can keep fixing the parts that suck. We're doing a lot better here than we did 5 years ago. Heck, there are even threads where the firm clearly comes out on top in the /. opinion these days, even though lots of the contributions start with "I hate Microsoft like the next guy, but ...". That's perfectly cool. I think that being skeptical about a big corporation as a whole is not a bad thing; as it happens, we're doing lots of good stuff in the details and that's increasingly being recognized. 5 years ago "Windows BSOD buwahhahaha" was common and rated funny (or even insightful); nowadays the average Slashdot "Windoze" user (the majority, mind you) knows that that's just not happening anymore unless they catch a sucky driver; and the replies on the occasional "BSOD" post reflect that. Security? Again, lots of sentiment that reflects our sins from the past, but the reality is that we're not only "pretty serious" about security but are also leading in many areas. Do we still have malware issues on the client? Yes; but it's dramatically improving. XPSP2, IE7, and Vista were a big steps. We're taking hits because some old software doesn't run at all or the experience is littered with UAC prompts. We've never done that. We've never ranked anything above backwards compatibility. Vista does. Vista ranks security higher. We're getting flak for it. Ok. Does that make the experience nice across the board? Allow/Cancel? No. Does is go back to normal once apps are written to comply with the new rules? Yes. Sorry, we had to break stuff to force apps (even our own) into compliance with security principles. It'll take a while until that all levels out. It will. Does our security track record still suck on the server-side? No. (You can come out and cite security fix volumes for SQL Server, IIS, Sharepoint Server, BizTalk, ISA or the Windows Server core; that's fine) As far as tracking individual users goes: That would be as silly as not reading Slashdot. What would anyone do with that data? What would YOU do with that data? I can't think of anything useful to do a detailed tracking of foobar876's posts. Besides, if I were interested in that ... Slashdot keeps that log for me. Talk to CmdrTaco :)

    4. Re:One has to wonder..... by ArsenneLupin · · Score: 1

      Lots of folks at Microsoft read Slashdot. Hello Mr Wiesler! Is my attic not too cold?
    5. Re:One has to wonder..... by reidhoch · · Score: 1

      How did a comment talking about how it's parent was interesting get modded up to Interesting?

    6. Re:One has to wonder..... by ArsenneLupin · · Score: 2

      You can come out and cite security fix volumes for SQL Server, IIS... Wow, now I am impressed, Mr Wiesler!

      As far as tracking individual users goes: That would be as silly as not reading Slashdot. Yeah right!

      What would anyone do with that data? Yeah, one has to wonder... Use it to craft subtle wisecracks, hehe?
    7. Re:One has to wonder..... by PPH · · Score: 1

      No, I think the great unwashed that forms the bulk of the Slashdot commentators (myself included) are largely ignored by the Microsoft PR machine. Although I'd love to hear otherwise.

      For the average /. poster I'd think that this is a reasonable assumption. They probably do pay someone to keep an eye on this (and other) forums, but only to keep track of general trends and attitudes.

      If, on the other hand, someone is an opinion leader or a key person in an IT or media business, I'm sure they track their every post. This probably amounts to a very small percentage of the /. community.

      --
      Have gnu, will travel.
    8. Re:One has to wonder..... by Rogerborg · · Score: 1

      No, I think they only track journalists, not Slashdot, uh, "editors".

      --
      If you were blocking sigs, you wouldn't have to read this.
    9. Re:One has to wonder..... by Anonymous Coward · · Score: 0

      While I never worked for Microsoft's PR, my last job had a fair bit of PR management in it, and I have to say that if they don't they are not doing their jobs well.

      You don't try and track down every poster, but you definitely set up a mechanism that alerts you when any of your products or competitors products come up on /., or any of the other relevant sites. This is just like subscribing to clipping services. If anything is very positive, very negative, or someone posts about your products very often, you'd probably do a quick gut check (might be interesting to get some input from, should interview for a job, works for a competitor, has a grudge, has unresolved technical or customer support issues), but that should only take a few minutes.

      Of course the place I worked for was much smaller than Microsoft. The fun thing was that after a few years, I could pretty much predict who would post on a certain topic, and what the comment would look like.

    10. Re:One has to wonder..... by killjoe · · Score: 4, Insightful

      "even though lots of the contributions start with "I hate Microsoft like the next guy, but ...". That's perfectly cool."

      Yes. That's out of shilling for corporations 101.

      There are a lot of people here who shill for MS. Some are paid to do it, some do it because they work for MS, some do it because they love the corporation (for whatever reason).

      --
      evil is as evil does
    11. Re:One has to wonder..... by Kelbear · · Score: 1

      How are you determining a shill? Someone who likes something you don't? I have no doubt that there are shills out on the internet, particularly in product reviews, but on slashdot? I don't see a "lot" of pro-microsoft here.

      If slashdot has a "lot" of microsoft shills, what news/forum site are you comparing it to that has less that doesn't contain open/linux/google/etc. in the URL?

    12. Re:One has to wonder..... by TheZax · · Score: 1

      ...Security? Again, lots of sentiment that reflects our sins from the past, but the reality is that we're not only "pretty serious" about security but are also leading in many areas....



      HaaaaaaHaaaaaa, that was funny until I realized you were "pretty serious", then it was absolutely HYTSTERICAL

      --

      JWall: GUI client for IPTables
    13. Re:One has to wonder..... by smallpaul · · Score: 1

      So you figure that anyone who claims to hate Microsoft but think that they are not always implacably and irredeemably evil must be a shill of one sort or the other?

    14. Re:One has to wonder..... by dcam · · Score: 1

      Hey there. Can you fix explorer or find someone who can? It's been broken in win98+, possibly earlier.

      What explorer needs it a separation of the code to mount filesystems and the code to display them. They should run in separate processes or threads. At the moment if you drop a CD into the drive explorer become unusable until the CD is mounted. This tends to cause issues if the mounting process is impossible (badly burnt CD, disconnected network drive etc) or slow (CD, DVD, network drive over VPN). I haven't tried vista but from some of the recent stories it seems to have the same problems.

      Fixing explorer would be a killer feature for me, something that would make it worth while moving to Vista. That and not allowing apps to $#%@! focus steal (also broken since win98, possibly earlier).

      --
      meh
    15. Re:One has to wonder..... by ElBeano · · Score: 1

      I'll second you on the explorer "fix". I think tweakui takes care of most of the issues with stealing of focus.

    16. Re:One has to wonder..... by guruevi · · Score: 1

      Dude, if you were really listening to your users, you would stop churning out products for the next 5 years and start fixing stuff.

      Windows is still a hole-riddled operating system. It is not because you have bad programmers, it's because you HAD bad programmers and kept building on it. Kick it out, get a decent (BSD-style?) kernel and give me a true POSIX architecture I can work with (no, I don't want it as an add-on like Unix Services is an attempt).

      Also, give us a better Office. 2007 sucks, I deal with it daily, and nobody in your average corporate office can do anything with it, because it's confusing. It might look good if it were a Web 2.0 webpage, but not for software.

      Oh, don't forget the rest of your software packages. SharePoint (also 2007) is barely worth a beta status nor worth the label 'intranet' tool as it is. It's missing lots of functionality for internal use and it's missing a lot of stuff out of the box and it's freakin' slow once you start modifying it. Replication of data, cross-site lookups (without coding in .NET), XSLT 2.0 is missing, ANY User Profile lookup without coding in .NET or SQL and instant replication to the User Information List of custom properties is impossible. Make it compatible with your own products too (SharePoint Designer) I could go on, but you'll find it reading hundreds of blogs.

      Also make stuff compatible! Please, AD uses plain Kerberos and LDAP but is somehow not compatible with either (or barely, I made it work together with Mac and Linux boxes, but it ain't good).

      These complaints have been here and elsewhere on the web, even on your own forums but nobody has ever taken a look at it, it seems. Maybe the PR department, but they don't have a real implication on the product, so your arguments are moot since you are just another PR shill.

      --
      Custom electronics and digital signage for your business: www.evcircuits.com
    17. Re:One has to wonder..... by mbstone · · Score: 1

      I doubt they keep checks on users. Why would they?

      Just look for the Slashdot user with 4,096 "foes."

    18. Re:One has to wonder..... by killjoe · · Score: 1

      "How are you determining a shill? "

      Somebody who provides free advertising for any corporation or attempts to defend any corporation when somebody says they do not like their products.

      It's a fucking corporation, they don't need you to shill for them, they have PR firms and advertising budgets.

      "I don't see a "lot" of pro-microsoft here."

      Then you are either blind or willfully ignorant.

      "what news/forum site are you comparing it to that has less that doesn't contain open/linux/google/etc. in the URL?"

      open, linux, google.

      One of these things doesn't belong here, one of these things is not the same. Remember that song?

      Linux is not a corporation, open is not a corporation, open source is not a corporation. Google, apple, MS etc are.

      Shill all you want for a cause, shilling for a corporation is a sign of mental illness.

      --
      evil is as evil does
    19. Re:One has to wonder..... by killjoe · · Score: 1

      "So you figure that anyone who claims to hate Microsoft but think that they are not always implacably and irredeemably evil must be a shill of one sort or the other?"

      There are a couple of phrases that must be written in the big book of astro turfing put out by the MS PR firms.

      There is no other explanation for the verbatim posts but all MS fan boys and shills. Look at the grandparent for example. Have you heard those phrases before? I have. Nearly word for word repeated by at least a dozen employees and official spokespeople.

      They must get together and chant those phrases or something I swear.

      --
      evil is as evil does
    20. Re:One has to wonder..... by Anonymous Coward · · Score: 0

      Of course they track /. comments. I bet they even post.

    21. Re:One has to wonder..... by DrusTheAxe · · Score: 1

      >We've never ranked anything above backwards compatibility. Bollocks. 2 words: Visual Fred. How many excuses did Microsoft give why, in their opinion, there was no choice but to break backwards compatibility? Inheritance. Multithreading. Yadda yadda yadda. Yes, in the past Microsoft typically valued backwards compatibility. Wisely so, IMO. VB7 was a severe break with that history. To Microsoft's detriment. It's as if all the developers were gathered into a room, "Everyone who's ever used Visual Basic raise your hand", and those people were escorted out the door, leaving the rest to create the next version. Bollocks. VB apps of any realistic size required a near-rewrite to move to VB7. At which point, you ask, why use VB7 when everyone at MS only talks about using C#, C# and the CLR were co-designed so it's a better fit, and VB.NET is just C# with uglier syntax. And then you wonder, if I'm looking at a rewrite and retooling anyway, let's go check out what this 'Java' fuss is all about... Microsoft _encouraged_ their installed base to move elsewhere. This also had a seriously strategic wound for Office. VBA was now effectively dead with an equally ugly future. So now what -- all those folks who bought into Office-as-a-platform and built apps on top of Excel or Word, which means non-trivial VBA - no problem, just rewrite it all in a similar but different... And we're talking Office. You've just encouraged your installed base to sit-on-its-ass and not upgrade, hoping for a magic solution - or at least milk every last penny out of your existing investment while you can. Microsoft deserves high praise for its historical bias towards backwards compatibility. When migrating a non-trivial application from VB4->VB5 there were only 2 lines to change - and then only because of a 3rd party naming conflict - that's a good thing. For the customer, as well as Microsoft. Visual Fred was the beginning of the end. Never? Not quite.

  4. Re:Memories! by ejdmoo · · Score: 3, Funny

    You'd really appreciate this, then:

    http://www.collegehumor.com/video:1747610

  5. Power Corrupts by N8F8 · · Score: 3, Insightful

    This guy needs to realize that he is also corrupted by the power that his writing has. For instance, saying "It also was strange to see just how many resources are aligned against me" is a complete giveaway of how highly this guy thinks of himself and how purposefully biased he is that he thinks MS's concern and attempt to show him things that might sway his opinion in the other direction is somehow being "against him".

    --
    "God fights on the side with the best artillery." - Napoleon, Marshal of France - speaking truth to power
    1. Re:Power Corrupts by _Sprocket_ · · Score: 4, Interesting

      For instance, saying "It also was strange to see just how many resources are aligned against me" is a complete giveaway of how highly this guy thinks of himself and how purposefully biased he is that he thinks MS's concern and attempt to show him things that might sway his opinion in the other direction is somehow being "against him".


      I would hazard to guess that most people do not like to be manipulated. That we are manipulated on a daily basis is immaterial. It's one thing to know it happens. Having proof of it presented to you is an entirely different matter.

      It would appear that this reporter feels the same way. Surely a reporter who's spent any time in the Industry is aware of the marketing machine fronted by Microsoft. And in fact, you can be pretty sure Vogelstein is aware of this routine manipulation since he's involved Wired's current cover on the subject. But having the manipulation strategy sent to you would be more than enough to generate an "us vs. them" mind set. And it seems that this has put Vogelstein in at least a slightly defensive mood. I'd feel the same way.

      In the grand scheme of things, this isn't that big of a deal. But it does serve as an interesting footnote to Wired's cover. After all, Microsoft's PR efforts have put a lot of stock to this new transparency. Its worth noting that despite this impressive change, there are still mechanisms in place just out of plain view. As the tired adage goes, "the more things change, the more they stay the same."
  6. Re:I'm positive you dont have one, Taco by eln · · Score: 1, Offtopic

    When other people use bad grammar, they can be ridiculed. When Taco does it, he's keeping it real.

  7. The top 10 things you don't want to see... by Noryungi · · Score: 5, Funny

    In your Microsoft "Dossier"...

    10. Does not know what "checkdisk" is for.
    9. Thinks WINNT is still useful.
    8. Very Cheap: (s)he likes White Castle. Buy hamburger and get a nice article.
    7. Cheap: (s)he likes Wendy's. See above. A tad more expensive.
    6. Reminds me of RMS, only cleaner.
    5. Reminds me of ESR. Gun nut.
    4. Has a fanboy penguin T-Shirt, talks about Gentoo. Still uses WinME.
    3. Steve Jobs byotch.
    2. Dines with BillG and SteveB regularly. Treat with caution.

    And the number one thing you don't want to see in your Microsoft PR Dossier:

    1. Open Source Communist Agent. Terminate with extreme prejudice.

    [Yes, this is a shameless attempt at being funny. Mod down accordingly.]

    --
    The right to offend is far more important than the right not to be offended. (Rowan Atkinson)
    1. Re:The top 10 things you don't want to see... by mdboyd · · Score: 2, Funny

      Slight modification: 1. Open Source Communist Agent. Take out with any furniture available (SteveB).

    2. Re:The top 10 things you don't want to see... by Noryungi · · Score: 3, Funny

      Slight modification: 1. Open Source Communist Agent. Take out with any furniture available (SteveB).


      Let's compromise :

      1. Open Source Communist Agent. Take out with extreme prejudice, using any furniture available (SteveB).

      Yep, that sounds about right... :-)
      --
      The right to offend is far more important than the right not to be offended. (Rowan Atkinson)
    3. Re:The top 10 things you don't want to see... by ozbird · · Score: 1

      Take out with extreme prejudice

      You misspelt "fucking kill".

    4. Re:The top 10 things you don't want to see... by WMD_88 · · Score: 1

      Ha, just like Letterman, your #1 isn't very good. ;) (Seriously, how many times has Dave's #1 been funny? Two?)

    5. Re:The top 10 things you don't want to see... by Anonymous Coward · · Score: 0

      hey who or what is an ESR?

      oh nevermind wiki says its some eric s raymond,

      just never heard the esr part before, was wondering.

    6. Re:The top 10 things you don't want to see... by KefabiMe · · Score: 1

      That's not compromise. That's synergy!

  8. Hmm. Seems like most of it is public info by figleaf · · Score: 1

    Like the list of articles can be gathered off by a few searches off the web.
    I thought they might be tapped his phone and what not when I saw the title but apprently no.

  9. Maybe I'm just too close to the forest here but... by Anonymous Coward · · Score: 5, Insightful

    I'm not seeing anything sinister here.

    I can only *wish* my PR and markettings guys did this good a job on their briefing materials before sending me into a room. I don't do much press, but I do the occasional analyst and a fair number of customers, and knowing the lay of the land before you walk into that room is critical.

    Who in there is friendly?
    Who in there is looking for an excuse to hate you?
    What are folk's pet issues?

    The more information you have, the better a job you can do with your pitch (and fundamentally most corporate to press communications are a pitch at some level or another). Once you reach a certain level in an organization though, you're sufficiently removed from the ground game that most pitches you walk into largely cold. The local rep knows what's going on, but you don't, so they have to brief you. All you know without a packet like this is that you've been flown out to Akron to talk to John Doe from ACME inc.

    My underlying point being, I don't see anything remotely sinister here. Rather I see an efficient PR organization doing its job.

  10. It *wasn't* a dossier on the journalist! by Anonymous Coward · · Score: 4, Informative

    It was a briefing memo for the PR encounter. Of course it'll talk about the journalist but that doesn't mean they watch his every move - it just means they read up on him for when they're going to cross paths.

    It's a bit chatty in places - and this sort of work will always be subjective - but it reads to me as a good professional briefing by an efficient PR outfit.

    1. Re:It *wasn't* a dossier on the journalist! by Doctor+Memory · · Score: 1

      It's a bit chatty in places I for one was kind of creeped out by the first page. It read like some kind of flashback scene from a soap opera — very third-person, and the grammar was pretty casual. I had to go back and re-read some parts to figure out what was really going on. Maybe I was expecting something more like the internal e-mail messages we've seen posted recently, which are pretty blunt but professional. I felt that first page should have been set in italics, as kind of a "mood setter" before the actual article began...

      Maybe it's just me. Then again, what's with that blue text? Creepy, I'm tellin' ya...
      --
      Just junk food for thought...
  11. Quality assistants by magarity · · Score: 4, Insightful

    Wow, whoever put that file together, and it was a prep for a single phone interview on top of a general dossier, is top notch. If only I had a staff to put together stuff like that for my phone meetings!

    1. Re:Quality assistants by magarity · · Score: 4, Insightful

      PS - I read most of it and couldn't find anything "against" this Fred fellow. If you think a standard warning to an interviewee to "don't let him lead you down paths you don't want to go" and the interviewer "likes to write sensational stories if he can find the dirt so don't give him anything" is somehow "against you", well, you need to talk to your therapist about your paranoia problems.

    2. Re:Quality assistants by rbochan · · Score: 5, Funny

      Wow, whoever put that file together, and it was a prep for a single phone interview on top of a general dossier, is top notch.

      Now if they'd put that much into their security...

      Oh shit, that's going into my file isn't it?

      --
      ...Rob
      The American Dream isn't an SUV and a house in the suburbs; it's Don't Tread On Me.
    3. Re:Quality assistants by sumdumass · · Score: 1

      The "against you" is the feeling of being played after the amount of time he thought he was doing something for his own reasons.

      Imagine the same feeling after you take a job with better benefits but less pay then a competing job only to find the better benefits are worse then what you could have bought yourself with the extra pay from the other job that didn't offer benefits. I know it isn't quite the same but at the same time it is. You were manipulated to some degree but done so subtly enough that you don't know until it becomes apparent from another source.

      From a PR firm's standpoint, it worked as intended. From your standpoint, you were little more then their tool.

    4. Re:Quality assistants by Locutus · · Score: 1

      get yourself a monopoly that'll feed your budget billions of dollars annually and you too can put a dozen or so top notch/paid PR people on a single reporter.

      LoB

      --
      "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
  12. Re:Maybe I'm just too close to the forest here but by fxshaw · · Score: 1

    As I note in my blog posting, it is way more interesting to claim to have received a "secret file" than it is to note that a briefing document exists. Nobody should be surprised that people are briefed before speeches, customer visits, interviews, etc. It is standard practice.

  13. Not outsourced-- it's captive by postbigbang · · Score: 1

    And who is Steve Ballmer married to? Pam Edstrom.

    Therein lies part of the problem: WE is captive to Microsoft.

    It is, what it is.

    --
    ---- Teach Peace. It's Cheaper Than War.
    1. Re:Not outsourced-- it's captive by An+ominous+Cow+art · · Score: 1
      Obligatory grammar nazi:

      WE are captive to Microsoft.

      (Yes, I know who you mean by 'WE' :-))
  14. Zzzzzz....... by EmbeddedHack · · Score: 0

    Snooze......

    If it's intentional, it's a softball that doesn't really amount to anything. If it's not, some PR hack gets a deserved spanking.

  15. He needs to realize... by Anonymous Coward · · Score: 0

    Nobody cares about you.

    If they really cared that much, they'd hire a hitman.

  16. Microsoft needs a good PR firm by Shambly · · Score: 5, Insightful

    I don't see the big deal here. Microsoft needs top notch PR people, they have an image issue as can be seen by the blatant anti-MS posts which consists of half the comments on any article dealing with Microsoft. Knowing this, no company wouldn't do their utmost to prepare their executives for an interview. As far as I could tell the summary was fair and provided in depth coverage. I'm somewhat amazed at the level of preperation that goes into these interviews and would like to know if they did it any time someone talks to the press but talking to someone from Wired and getting a positive article out of it surely is worth the effort that you hit on the right points. Not every company can afford it but I don't think Microsoft can afford not to.

    1. Re:Microsoft needs a good PR firm by Anonymous Coward · · Score: 0

      I don't see the big deal here.

      I'm not sure why you think it is a big deal then. The summary suggests that it's interesting. I find it interesting. Maybe you don't, but that's going to happen with some stories. Does everything have to be a big deal?
    2. Re:Microsoft needs a good PR firm by Anonymous Coward · · Score: 1

      blatant anti-MS posts

      Is that like the blatant Pro-MS posts that don't acknowledge the fact that MS is a convicted monopoly whose current behavior is still questionable?

    3. Re:Microsoft needs a good PR firm by Locutus · · Score: 2, Informative

      no no no, they've had this kind of high dollar PR since the early 1990s. Back then, it was only the printed press but they had quite the control on the press back then too. They were filthy rich back then too you know and being a company with 2nd rate tech, they knew they'd not win by competing on product merit. They are not dumb, just a very very good marketing company. IMO

      LoB

      --
      "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
    4. Re:Microsoft needs a good PR firm by Anonymous Coward · · Score: 0

      You do know what "blatant" means, don't you?

      "(of bad behavior) done openly and unashamedly"

      Definition courtesy Apple's Dictionary.app ;-)

      I wouldn't say that mentioning Microsoft's frequent misdeeds is "bad behavior", nor do I see why it *wouldn't* be done "unashamedly". If anyone's got anything to be ashamed of here, it is the Beast of Redmond. Take a look:

      http://www.groklaw.net/staticpages/index.php?page= 2007021720190018

    5. Re:Microsoft needs a good PR firm by Anonymous Coward · · Score: 0

      For top level executives, they do brief pretty well, but everybody usually likes to be much shorter and direct - not to spite anyone, but to save time for the top level executive. For example Steve Ballmer might have 14 hours of back to back meetings when he visits a subsidiary. Even Superman can do with a little help in that regard.

      Now for sessions set up at shows like TechEd etc., there is much less preparation and things can come up much more on the spur., but an executive still likes to get an overview.

      The "dossier" on journalists is not maintained, but it is created for the moment and perhaps saved in case it can be reused, particularly if things go very south. Usually the "dossier" will say something about the professional interests of the journalist and what type of articles he/she writes + any areas to watch out for (like pet pieves).

      I worked for MS in a capacity where I was setting up meetings between top level executives, journalists and customers, and the trick was to allow the top level executive to come in on something that was already well under way and say what everybody wanted to hear (both MS employees and externals) to move things along. In some cases it involved starting a relationship as well.

      This is obviously old news, and I know all the parties except this particular journalist. If the journalist isn't able to handle this he is an ass.

    6. Re:Microsoft needs a good PR firm by Anonymous Coward · · Score: 0

      Bullshit to your first part. IBM, HP and others are the villains here. MS have kiddygloves on.
      No comment to your second part.

    7. Re:Microsoft needs a good PR firm by Locutus · · Score: 1

      [AC] you might say that of the 80s but not the 90s. Take a look at the court docs from the various antitrust cases against them. In the early/mid 90s, MS shut down projects by HP, Intel, and others at their discretion, not to mention seeing full blown lies in the press regarding non-Microsoft tech where it was obvious( to some ) that it was a pro-Microsoft article.

      The 80s might have been IBMs decade but the 90s were where Microsoft really showed its color.

      LoB

      --
      "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
  17. Re:Mod Up, This Is So True!! by jeevesbond · · Score: 2, Interesting

    But nowadays it's fallen so fast, it's not worth Microsoft's time.

    /offtopic (sorry)

    What exactly is this whole: 'Slashdot's dead' stuff all about? I'm really interested to hear what's so wrong with this place that you still grace it with your presence. As can be guessed by my userid I am new here, and really like this site.

    /ontopic (sort of)

    Although that doesn't detract from the fact that CmdrTaco probably isn't the subject of a Microsoft dossier. That's particularly evident if you read the pdf linked in the article. It's all about how to best manipulate the journalist into writing stories that are pro-Microsoft, how to avoid talking about sticky issues (is Ballmer really the missing link between humans and apes?), and notes on the journalists interviewing techniques. I'd wager CmdrTaco has never had an opportunity or need to interview a Microsoft representative.

    The dossier itself is tame and probably a standard practice for large company PR firms:

    Fred can be a little tricky in interviews. He looks deeply for any dirt around whatever topic he is focused on and generally is tight lipped about the direction he will take for his stories, sometimes even misleading you to throw you off. It takes him a bit to get his thoughts across, so try to be patient. Be careful not to lead him down a path you would prefer to avoid. He is generally friendly, knows Microsoft quite well, and tends to start off his discussions with softball questions, but they progressively get deeper and deeper until he unearths something he finds interesting. Be careful of his approach.

    Interesting, but hardly inflammatory. A dossier on CmdrTaco would be pointless and would probably consist of just one sentence: 'Hates Microsoft, avoid at all costs'.

    --
    I'm going to transform myself into a mighty hawk. Either that or I'll just go and work at Dixons, haven't decided yet.
  18. good job at closing avenues by icepick72 · · Score: 2, Funny
    From Fred's leaked dossier:

    Briefing for your call with Wired is below. We want to keep it short and not offer any new avenues to him - Fred has done plenty of reporting here and it is time for him to stop and just write the article.


    Microsoft PR Person: ... Um, I'm sorry Mr. Balmer, did you mean *not* to leak his dossier to him? Just put down the chair PLEASSEEE !

  19. Well, they were right! by Erwos · · Score: 4, Insightful

    This guy DOES look for sensationalism and tension where there is none!

    The PR guys did their damn jobs. Good for them. There was nothing sinister in there at all.

    --
    Plausible conjecture should not be misrepresented as proof positive.
    1. Re:Well, they were right! by Locutus · · Score: 1

      Nope, nothing sinister and just Microsoft orchestrating the press with the control of a puppet master. business as usual.

      LoB

      --
      "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
    2. Re:Well, they were right! by pluther · · Score: 1

      "orchestrating the press" could be the very definition of the PR department's job.

      Orchestrating the press "with the control of a puppet master" just means they're very very good at it.

      I agree with the GP. Nothing sinister here, just someone at Microsoft who happens to be excellent at their job. (Well, we knew *somebody* had to be.)

      --
      If the masses can keep you down, you're not the Ubermensch.
    3. Re:Well, they were right! by Locutus · · Score: 1

      yea, they've been doing this for over 10 years( more like 15 ) so it's not new to those who have been in the industry for over 15 years AND kept up with what's going on.

      This current 'insight' should only be a flag for newbies to be aware of how Microsoft works and that when you read stuff in the press( press releases, paid 'independant' research, articles, etc ), you must believe the high probability of the following:
      1) that there are atleast a dozen Microsoft PR people behind it
      2) atleast a handful of Microsoft executives who have massaged the 'message' to say what Microsoft wants it to say.
      3) The only purpose of these documents is to increase the Truthiness( http://en.wikipedia.org/wiki/Truthiness ) of some Microsoft scheme to protect the Microsoft Windows monopoly.

      Again, old news but current insights provided by this memo should educate those not really watching or able to watch what's been going on for the last 15 years.

      They are good at PR and as a marketing company with unlimited wealth, they should be. They are pretty good at fooling/working the legal system too.

      LoB

      --
      "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
    4. Re:Well, they were right! by Anonymous Coward · · Score: 0

      Again, old news but current insights provided by this memo should educate those not really watching or able to watch what's been going on for the last 15 years.

      Considering how flippant you are in your first posting in this thread my guess is that you're one of the people who really hasn't been watching. I'm guessing you've never seen the high ups of any major corporation either or you'd have known that this is nothing new nor is it noteworthy.

      They are good at PR and as a marketing company with unlimited wealth, they should be.

      They got to a point of wealth by being ahead of the curve. Again, you seem fairly new in this respect or you'd realize that it's a non-issue.

      They are pretty good at fooling/working the legal system too.

      Uh, now it is much clearer to me. "boo hoo, they're doing better than linsux. boo hoo". "big bad microsoft is hurting me, boo hoo".

      Get a life, retard.

      It's pathetic that someone with such a low UID is chanting the same crap most n00bs do. I guess it's a product of the linsux community.

    5. Re:Well, they were right! by dcam · · Score: 1

      This guy DOES look for sensationalism and tension where there is none!

      Surely that was a tortology. They did say he was a journalist.

      --
      meh
    6. Re:Well, they were right! by Locutus · · Score: 1

      ah, now we see YOUR true color... BTW, I've said that this is nothing new but I guess as a Microsoft apologist, you don't know much outside of praise for Bill Gates and the like.

      Not everyone is driven by financial greed and some even believe that capitalism works for society AND BUSINESS when competition is allowed to exist under mutually acceptable rules. And some are not.

      LoB

      --
      "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
    7. Re:Well, they were right! by Anonymous Coward · · Score: 0

      This guy DOES look for sensationalism and tension where there is none! Surely that was a tortology. They did say he was a journalist. tortology = a tortuous toutology? Or perhaps tortious...
    8. Re:Well, they were right! by mgblst · · Score: 1

      This guy DOES look for sensationalism and tension where there is none!
       
      Well, that is the definition of a journalist, in this Fox and CNN era anyway.

  20. Re:Maybe I'm just too close to the forest here but by kinglink · · Score: 2, Insightful

    I don't see many people saying this is sinister, I think most people are just interested in what type of information MS follows.

    And you're right, everyone does this. Do you think a politician just blindly goes into a press conference? Do you think a coach randomly chooses people to ask questions? So yeah, this is pretty much business as usual, but still pretty interesting.

  21. Tension where it doesn't exist, huh? by orpheum · · Score: 1

    If there's no tension for Wired to find while performing the interviews, why would Microsoft execs need so much coaching to make sure they "get their message across" and portray a consistent message. Doesn't make much sense to me. Clearly Microsoft's PR firm is pretty contradictory, much like Microsoft themselves. It's a match made in hell, I tell ya! PR hell!

    1. Re:Tension where it doesn't exist, huh? by geekoid · · Score: 1

      Becasue people who who look for tension will find it even with the slightest off topic or misspeak, even if there isn't and tension.

      The will twist it into the perception of tension.

      People like that are about noe step away from believing there is a world wide conspirasy to fake the moon landings.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  22. Oh finally ... by BlueTrin · · Score: 2, Funny

    "Wired journalist Fred Vogelstein blogs about how he accidentally got hold of a dossier on himself produced by Microsoft's PR firm, Waggener Edstrom ..." Microsoft's PR firm, Waggener Edstrom, just upgraded to Vista(c) ...
    --
    Don't you know it is now both immoral and criminal to think beyond the next quarterly report?
  23. Re:Maybe I'm just too close to the forest here but by Furry+Ice · · Score: 1

    Yeah, all I saw was boring stuff. Stuff that would be useful if I was the intended recipient and was going to be giving that interview, but as just a regular guy with no involvement in "Channel 9" or any of MS' dealings, I really couldn't care less. I'm just amazed that they went to all that trouble to track things in the level of detail that they did. I'd be really glad to have it if I were being interviewed, although the coaching parts would have bugged me. There's nothing like being told what to say and how to present information. Who wants to be a puppet?

  24. Re:I'm positive you dont have one, Taco by Anonymous Coward · · Score: 0

    Cmdr-WHO?

    Heard -- not only at Microsoft -- but at your local hosting service provider.

  25. Where's the story? by Durzel · · Score: 3, Insightful

    The only story here is that this information ended up in the wrong Inbox.

    As has already been remarked by others above me there is nothing sinister about anything said in the briefing document. It's candid in places, perhaps a little chatty in others, but overall this what you should expect if not hope for in this kind of document. If a reporter has a history of "digging for dirt" then that's what the document should state.

    It seems a bit disingenuous to me to take Microsoft to task over something like this when it is the standard practice in any PR-conscious company, you can bet that Wired probably has similar documents flying about that offered guidance about individuals in companies who are easier to coerce, more likely to reveal sensitive information, etc.

    1. Re:Where's the story? by AtariDatacenter · · Score: 1

      The only story here is that this information ended up in the wrong Inbox.

      You forgot the quote about the paid Forrester Research document "The ROI of Blogging". And then how Microsoft PR tried to drive the reporter to the "analyst" (paid shill?) to get some insight into her "research" (paid report).

      QUOTE: "We're also trying to get him to talk to Charlene Li at Forrester Research who just published a positive report for us on the ROI of blogging."

      So, you've got a great story that directly shows how Microsoft's PR department uses "research" companies perhaps more for PR than for research. I think this is already pretty much known, but it is a delicious data point down that road.

  26. Re:I'm positive you dont have one, Taco by Anonymous Coward · · Score: 0

    pls someone explain to me. What on earth is daddy pants email (from the quote)?

  27. The interesting thing here by Anonymous Coward · · Score: 0

    The interesting thing here is the amount of energy, effort, resources that Microsoft is using to gain and reinforce control over the entire process, that is taking place before publishing the article. Their PR people work pretty much as investigative reporters when it comes to uncover the background and activities of the Wired reporter. The simulated QA session deeply rooted in religious traditions for safeguarding the dogma with prefabricated answers to anticipated questions.
    It's nothing really new - it's only interesting the extent and the industrial nature of the efforts to control, clearly demonstrated with the original documents - instead of anecdotes.

    1. Re:The interesting thing here by Durzel · · Score: 1

      Well, it is commensurate with the sort of profile Microsoft have. The mere fact that topics on here often stray off into rabid anti-Microsoft territory for no apparent reason justifies the PR effort really.

      Most corporations aren't going into press meetings expecting the same sort of scrutiny that Microsoft does, so they don't need to have this level of documentation for simple phone conferences. With Microsoft however you can almost guarantee that at any given time anyone an executive speaks to is looking for that one slipup which will net them an exclusive story and a raise from their employer. Under those sort of circumstances you can forgive them for going to great lengths to cover off every conceivable angle.

  28. Sweet Jesus by NDPTAL85 · · Score: 1

    How highly this guy thinks of himself? He's biased? He has the damn proof in his own email account! He's not IMAGINING this, its friggin real. What are you? The Lord King Emperor of Denial and Enabling?

    --
    Mac OS X and Windows XP working side by side to fight back the night.
    1. Re:Sweet Jesus by N8F8 · · Score: 1

      Apparently you didn't read my comment or the blog. OF COURSE Microsoft is concerned with this guy's opinion. Hence the special treatment around the MS facilities and his track record. But this guy automatically equates their attempts at kissing his ass as them being "against him".

      --
      "God fights on the side with the best artillery." - Napoleon, Marshal of France - speaking truth to power
    2. Re:Sweet Jesus by flyingsquid · · Score: 1
      What are you? The Lord King Emperor of Denial and Enabling?

      Well, I for one am absolutely, positively, most certainly NOT the Lord King Emperor of Denial and Enabling. So why don't you have a couple beers and forget all about this discussion?

    3. Re:Sweet Jesus by sumdumass · · Score: 0, Troll

      Yea, and your just a flying squid right?

      Nothing to say here. Just like the name.

    4. Re:Sweet Jesus by sumdumass · · Score: 1

      lol.. When Is telling the flyingsquid I like the name a troll.

  29. ATT / NSA / Homeland security? by Anonymous Coward · · Score: 0

    Why doesn't Microsoft just ask for the memo back and claim that Homeland security is at stake?

  30. :O by Stevecrox · · Score: 2, Funny

    Ok can someone let me know if Hell has frozen over, Slashdot appears to think an action that Microsofts done isn't evil and I know which I thought I would be seeing first

    1. Re::O by technos · · Score: 1

      Oh, no.. Microsoft is Evil Incarnate, without a doubt.. Half their user interface design team have prior work experience in sadomasochism, the head of internal accounting is a lesser Old One, and their MSDN technical writers are paid in pints of human blood and sheep carcasses.

      Waggener Edstrom, on the other hand, just needs to run their assistants through a course on Outlook again.

      --
      .sig: Now legally binding!
  31. Slashdot... by AliasTheRoot · · Score: 1

    ...news for Fred Vogelstein

  32. amen by artifex2004 · · Score: 3, Informative

    It's a bit chatty in places - and this sort of work will always be subjective - but it reads to me as a good professional briefing by an efficient PR outfit.

    I totally agree. My first thought, before even finishing reading the memo, was, dang, how do I get these people to work for me?

    Makes me wonder whether the "leak" was accidental, or they were getting free publicity :)
    Speaking of, if you like this stuff, you should watch the BBC sitcom Absolute Power.
    1. Re:amen by Anonymous Coward · · Score: 0

      Speaking of, if you like this stuff, you should watch the BBC sitcom Absolute Power. Yeah, it's very good, but maybe a bit *too* cynical :-)

      I imported the series 2 DVD from Australia (still the only place it's out AFAICT), sat down to make a region-free copy and found it was already region 1-6, woohoo, so it just worked! (for me anyway, can't promise it'd be the same if you get one, etc.)
  33. Waddya bet by Trailer+Trash · · Score: 1

    they were busy putting together a dossier on me and a few others around X-mas of 1999?

  34. It's not about products, it's about the *brand* by RickRussellTX · · Score: 5, Interesting

    What surprises me about this PR analysis is that none of it -- not one word -- is dedicated to selling the journalist on the quality of Microsoft's products. Not their web products, not their development environments, nothing. At a minimum, they could have said something like "Channel 9 will help us show developers how we make the best development products."

    If you're going to make a video blog for developers, I'd think you would focus on the quality of your development products.

    Instead, it's all a bunch of internal politicking about transparency and alleviating fear. Is that how Microsoft makes money these days? Selling transparency? Alleviating fear?

    I think I've got some synergy and some new paradigms for sale too, guaranteed to be content-free.

    1. Re:It's not about products, it's about the *brand* by Angostura · · Score: 3, Interesting

      That's quite simply because - as a good PR firm - they know that that isn't the story he is writing, that he wouldn't be interested in hearing about that and would be annoyed by any attempt to lead him along that path. The journalist decides the angle, the PR gets behind it. You don't say to a journalist who asks a question: "actually, a more interesting question is X" ... unless it really, genuinely is a more interesting question.

    2. Re:It's not about products, it's about the *brand* by Durzel · · Score: 1

      Why does it surprise you? It's a PR document, not a technical manual. One can assume that the person being interviewed is experienced and intelligent enough in whichever field he's being interviewed on to know how to discuss what he knows technically about the product.

      The sole purpose of the document is to prep the interviewee about the likely climate of the interview. There is I'm sure another department which can and do prep people on "ground level" technicalities that execs might not be aware of.

      You're looking for some kind of anti-Microsoft spin on this where it simply doesn't exist.

      The irony is of course that the one thing the PR document doesn't cover is how to deal with instances where material such as this enters the public domain. The fact it's being billed as newsworthy here and we're talking about it completely justifies the PR companies efforts.

    3. Re:It's not about products, it's about the *brand* by rs232 · · Score: 1

      'none of it -- not one word -- is dedicated to selling the journalist on the quality of Microsoft's products'
      RickRussellTX

      'they know that .. that he wouldn't be interested in hearing about'

      Maybe it's because they know thay can't sell the product on merit. It shows they spend more time on spinning the issue and FUDding the opposition than actually writing code. Which explains the lack of quality in the product.
      --
      davecb5620@gmail.com
    4. Re:It's not about products, it's about the *brand* by Angostura · · Score: 1

      No, sorry - you don't get it.

      Imagine you are a customer looking for your local car dealership. You phone the car company:

      "Can you tell me where the nearest dealership is to Smallville please?"

      "Sure, but first let me tell you about our unparalleled build quality and aftersales service... "

      "... ah, no thanks - I just need to know where I can actually test drive a a car"

      "... each car undergoes a rigourous 15-point test session before being >BRRRRRRRRRhad asks - unless you want to look like a fool.

  35. Re:Maybe I'm just too close to the forest here but by fotoguzzi · · Score: 1

    Ronald Reagan's briefs were one page. If I were being interviewed, I would rather be handed one page of background and bullets than to drown in thirteen pages of mush.

    OT: Favorite part of the document is where they try to squelch any thought that there might be bureaucracy afoot. The section kind of reads like, "We consulted all the bureaus, and the message from the top bureau is that there is no bureaucracy at our company. If there were any traces that somehow remained, the Bureau of Bureaucracy Eradication would soon ferret them out and communicate that fact through the appropriate channels (and with proper adherence to internal protocols)."

    --
    Their they're doing there hair.
  36. CmdrTaco's Dossier by One+Louder · · Score: 5, Funny

    CmdrTaco: Mostly Harmless

  37. pr in general by Anonymous Coward · · Score: 0

    Very interesting. If anything can be concluded at all, this is at least a tangible piece of evidence of how corporations & government attempt to manipulate public opinion. No, it's not news that PR exists, but just seeing it in detail makes you wonder how sad it is, that as an individual you are constrained to "key messages". So in the end the PR spokesperson of XYZ Corp or ABC Government Agency really is that - just an empty shell regurgitating back key messages.

    Then again, I could see it as a legit job, where you still have to answer questions and spin things "correctly" like, for example, how the White House PR guy is. You still need to think on your feet, redefine, reposition. All this reminds me of that recent movie "Thank you for Smoking" where the main character gives some fatherly advice to his son, saying something that it doesn't matter if you answer the question, as long as you are convincing, you are correct.

    Really, seems like a fun job, apart from sysadmin and programming work doesn't it? Where we are all constrained to finding answers (make sure mail works! make sure this compiles correct!). Would be awesome to be able to convince people it's "not a bug" (a feature) or no, the main server really isn't down!

    1. Re:pr in general by Durzel · · Score: 1

      Again I would have to stress that a PR document written for someone like Microsoft is going to be at the absolute end of the spectrum in terms of thoroughness. For a company where any ill-thought comment can be skewed into a story you have to cover off absolutely all of the bases.

      Most documents of this nature for companies without such a publicly-contentious image would simply cover off the most obvious points, they wouldn't need to go into such explicit detail about exactly what should be said and how to deal with specific questions, etc.

  38. Re:Maybe I'm just too close to the forest here but by Locutus · · Score: 1

    the "story" here is that Microsoft pinged Wired Magazine a few times on a story about their "new" communications mechanism( Channel 9 ) and when Wired finally put someone on it, Microsoft orchestrated every aspect of the information the reporter received. There's a big difference in knowing what your going to go up against and having a group of dozens analyzing this person and then telling you what to say to him/her to get "the right message" across.

    This isn't new to me but I'm quite sure that many many average Joe/Joans don't know that Microsoft puts this kind of money into making sure the press sees things the One Microsoft Way.

    LoB

    --
    "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
  39. Absolutely impressive by Dan+Stephans+II · · Score: 2, Insightful

    Some folks may not be impressed by this but after reading the whole thing I have to applaud M$ PR firm. They do their research extremely well and prepare the employee so thoroughly for what is going to transpire that I'm in awe. I've never worked for a huge company with a "good PR machine" and I've given interviews before -- what I wouldn't have done for this kind of prep!

  40. like you even warrant a fucking mention, taco by tralfamador · · Score: 0, Troll

    farting your dumb shit on here hardly matters to ms.

  41. Re:Memories! by Lillesvin · · Score: 1

    Wasn't it named "Where in time is Carmen Sandiego"? Or are we talking about two different games?

    --
    "Live free or don't."
  42. Re:Maybe I'm just too close to the forest here but by hxnwix · · Score: 1

    I'm not seeing anything sinister here. Whoa, defensive any? You are the first person to say anything about this being sinister. I'd like to be the second, but instead, I'll just excerpt Microsoft's journalist dossier itself:

    Q. Is this driven by DOJ?
    A. No. It's about furthering the dialogue with customers, expanding and encouraging that
    discussion and making it more two-way. We've been doing this long before the DoJ and will be
    doing it long after.

  43. Re:Memories! by rehtonAesoohC · · Score: 1

    I think they both exist. The one I played was Where in the World for sure.

  44. Re:I'm positive you dont have one, Taco by MobileTatsu-NJG · · Score: 1

    "When other people use bad grammar, they can be ridiculed. When Taco does it, he's keeping it real [slashdot.org]."

    Slashdot makes no boasts about having high standards. You get exactly what they tell you to expect, including dupes. The Slashdot FAQ makes for some good reading.

    --

    "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  45. Re:Mod Up, This Is So True!! by Captain+Splendid · · Score: 5, Insightful

    What exactly is this whole: 'Slashdot's dead' stuff all about? I'm really interested to hear what's so wrong with this place that you still grace it with your presence. As can be guessed by my userid I am new here, and really like this site.

    Beats the hell out of me. I like it here too. The people that bitch about /. seem to fall into a few categories. You've got the pro troll, whose sole job is to talk shit everywhere, so he can be easily ignored. You've got the old-timers who got pissed off when this site grew from a chummy little linux hangout into what is is now. These people can safely be ignored as well. While you can easily argue that /. has changed, it's a lot harder to say whether or not the 2007 edition is any better or worse than the '97 version.

    Last, but not least, you've got the idiots who seem to think that ever since /. got sold off to VA (or whoever it was), nothing on this site can be trusted, the editors are all paid shills, etc. Some of these criticisms have some actual validity, but bitching about them constantly on main page articles is just wasting everybody's time.

    I'll take this opportunity to welcome you here, as well as mention that we're not all crazy, there are a few pools of sanity in the great ocean that is Slashdot.

    --
    Linux, you magnificent bastard, I read the fucking manual!
  46. from the MS FUD department .. by rs232 · · Score: 1

    'Waggener Edstrom, reported it would meet with "a lot of editors" regarding MS-DOS 5.0 in 1990, and: .. 'informally' plant the bug of FUD in their ears'

    --
    davecb5620@gmail.com
  47. Re:Memories! by osu-neko · · Score: 1

    They're talking about the original game (which I was an avid fan of back in 1985). You're talking about one of the many inevitable sequels (and one of the later ones IIRC).

    --
    "Convictions are more dangerous enemies of truth than lies."
  48. Remember, people, paragraphs are nice by marcosdumay · · Score: 1

    Maybe you should fix your ENTER key before Windows...

  49. Ironic by liak12345 · · Score: 1

    Fred Vogelstein is working on a story for Wired Magazine, showcasing Microsoft as a company who has successfully demonstrated a commitment to transparency

    If they only knew how true that statement was going to be...
  50. Re:Mod Up, This Is So True!! by jeevesbond · · Score: 1

    I'll take this opportunity to welcome you here, as well as mention that we're not all crazy, there are a few pools of sanity in the great ocean that is Slashdot.
    Phew, glad to hear that. Thanks for the warm welcome! :)
    --
    I'm going to transform myself into a mighty hawk. Either that or I'll just go and work at Dixons, haven't decided yet.
  51. It's about who supplies the chairs by alienmole · · Score: 1

    At some companies, the guy who screws up has to buy donuts or cake for everyone. At Microsoft, it means that at the next few monthly meetings, Waggener Edstrom will have to supply the chairs for Steve to throw.

  52. Re:Mod Up, This Is So True!! by cmacb · · Score: 4, Interesting
    First the /ontopic...

    The dossier itself is tame and probably a standard practice for large company PR firms:

    Agreed. Nothing special here. A large number of Slashdot readers (myself included) don't mind being reminded from time to time that almost everything Microsoft does has a significant amount of skulduggery behind it. All companies seek to promote their products, all seek advantage over competitors, all cooperate with others only when it benefits them in some way. Microsoft it seems has made an art-form of doing maximum damage to others even when the resulting benefit to themselves is only minimal (if detectable at all). The company (seemingly) sees the world as a zero-sum game, they want all the marbles and want everyone else to have none, end of story. The Google motto "Don't be evil" is a direct reference to Microsoft. Even the company's (MS) most generous charity work (which hardly existed until the company had amassed more money than they knew how to spend) seems more like a trick to recover some level of respectability than a real attempt to do good. In a recent Dilbert cartoon (http://www.dilbert.com/comics/dilbert/archive/dil bert-20070316.html) Dilbert asks his boss "When we are done hosing our own company can we start hosing the competition?" His boss replies "Our customers are next". (It would have been funnier and more on-target if he has said something like "Our customers come FIRST!") But the message is the same, that there are companies, just as there are individuals who seem to delight more in doing harm to others than they do in doing good for themselves. Ballmer is rarely quoted as "Our product will be better", but instead likes to go on record saying "We will destroy them!". Any other company would have recognized him as a PR disaster long ago, but for Microsoft, his excesses go unnoticed as they would nowhere else. I found this quote from the PDF more interesting:

    Other Influencers: Fred, per his MO, is relatively tight-lipped about other interviewees though we know he's talking to Winer, Scoble and he'll be talking to Tim O'Reilly. We also anticipate that he will contact original members of Jeff's team / others involved in the effort: Bryn Waibel, Len Prior, Chris Anderson {a Microsoft blogger; not the Wired editor in chief}, Don Box, David Ornstein, Ray Chen and Larry Osterman. We have outreached to them and will keep an open dialogue to see if we can gain more on the story based on their conversations. We're also trying to get him to talk to Charlene Li at Forrester who just published a positive report for us on the ROI of blogging.

    Now for the /offtopic...

    My guess is that Slashdot readership is down, although I haven't seen any number on how much. It used to be the only thing of its kind, and quite frequently a link from a Slashdot story would take down, or slow to uselessness even fairly robust servers. Many forums have come and gone and had little impact on the size of Slashdot readership, but two things have recently (I'm guessing) for the first time had a noticeable impact: Digg, and the popularity of RSS feeds. About all I can say about Digg is that I tried it and didn't like it very much. I like having a top-level selection process for stories (even though I don't always agree with what Slashdot selects, or when) rather than the "pure democracy" approach that Digg takes (or pretends to take). I don't get my view of science from radio shows that run at 1AM, or my view of history from Oliver Stone movies, but my guess is that many Digg posters can't distinguish between "West Wing" and a documentary on the White House. People have been trying to "game" Slashdot for years, with mixed success, but in Digg they have found a system much easier to game, and by and large I think the typical Digg user is more interested in the game tha

  53. Kudos to Mark Martin by Roblimo · · Score: 3, Interesting

    Mark Martin, the Wagg-Ed guy who wrote most of that briefing document, is a detail-oriented pro. I've had plenty of contact with him, both during the work day when we're on opposite sides of the fence, and after-hours, when we stop thinking about work and have friendly conversations (often over a drink or three) about sports, family, politics, and other non-controversial topics.

    The only thing surprising to me about this "story" is that anyone is surprised to learn that Mark is just as good and thorough a researcher as the reporters he deals with all day long.

    I would not be surprised to read one day that Mark has left Wagg-Ed and started his own PR agency -- and I would be even *less* surprised to learn that most of his clients were open source-based companies. He is often Microsoft's point man in their "Why proprietary software is better than FOSS" PR efforts, so he has an exceptional grasp of FOSS benefits. This knowledge will serve him well if and when he decides to leave the Dark Kingdom and join the Forces of Goodness. :)

    - Robin

  54. You want sinister? by PCM2 · · Score: 1

    My underlying point being, I don't see anything remotely sinister here. Rather I see an efficient PR organization doing its job.

    Wow, I didn't think I'd be saying this but ... I tend to agree.

    By way of explanation: Until recently I have been a senior editor at InfoWorld. My primary responsibility was features. I've written hundreds of articles and attended hundreds of vendor briefings, private meetings, etc. In pretty much every single one of those meetings there is some woman sitting there with a pad of paper, jotting down notes. She seldom says a word. You just can't let it bother you.

    You want "When PR Attacks"? This Microsoft dossier ain't it. I've had PR people, thinking they were being cute, drop little comments about me into their emails. "Hey are you going to the such-and-such concert this weekend?" What they've done is Google searched me, pulled up my personal Web page, and added all that info into my file, also. So if they see that I like heavy metal music, for example, they'll make some comment about that.

    Or, if you meet them in person, they might make a casual comment about Indian food. If you say that you like Indian food, they will mention the name of a particular nearby restaurant that they like. You'll think, "Oh, that's interesting, I'll make a note of that." But guess what? They will too. That information will also go into your dossier, and from then on every time you meet that PR rep she will try to get you to grab lunch at that particular Indian restaurant (and her client might come along too, just for kicks).

    If you get laid off from a media job, somebody will Google search you and e-mail or call you at home, trying to find out where you will be working next, to preserve the relationship. (Never mind that you didn't even realize that you had a relationship with this person.) It doesn't occur to them that you might have left work to care for your wife, who is dying of cancer. To them, if they can reach you, you're fair game.

    This Microsoft dossier, on the other hand ... this is pretty much what I'd expect. If anything, I'd say it looks like WaggEd is doing a competent and professional job.

    --
    Breakfast served all day!
  55. .NET to the rescue by VinB · · Score: 0

    If the dossier were written in C#, leaks would not be an issue.

  56. Re:Maybe I'm just too close to the forest here but by Anonymous Coward · · Score: 0

    Who in there is friendly?
    Who in there is looking for an excuse to hate you?
    What are folk's pet issues?


    The first two don't even belong in business, what do these things belong in a folder for? Businesses should not be keeping this type of information. If there is a problem with the employee it should be dealt with, not kept in a folder on a list of idiosynchrasies. The last one is the only reasonable one in that a list of the frequency of bringing up a certain issue may allow one to be more prepared to deal with that issue, but that's the only legitimate one.

  57. Bribery by gamer4Life · · Score: 1

    I'm sure they have documents on who can be "persuaded" to write a nice article for them and who will bash their competitors given the right incentive. I'll bet that these documents are helpful in Microsoft's current viral campaign against the PS3.

  58. I've waited 12 years for this... by Anonymous Coward · · Score: 1, Funny

    They're finally releasing MS-DOSsier!

  59. Re:Maybe I'm just too close to the forest here but by BlackRookSix · · Score: 1

    Who said this was business? At this level, you are talking strictly corporate politics and media manipulation.

  60. Microsoft forgot something... by Eric+Damron · · Score: 2, Insightful

    Wow! Microsoft's PR group really goes the extra mile to analyze and try to control a situation. Under the "Expected Q & A" section where they give the questions that they think will be asked and supply the PR approved answers they seem to have forgotten one:

    Q: Have your answers been scripted?

    A: No, we here at Microsoft believe in spontaneity. It is the true source of our innovation.

    --
    The race isn't always to the swift... but that's the way to bet!
  61. Re:Mod Up, This Is So True!! by six11 · · Score: 2, Informative

    Beats the hell out of me. I like it here too. The people that bitch about /. seem to fall into a few categories. You've got the pro troll, whose sole job is to talk shit everywhere, so he can be easily ignored. You've got the old-timers who got pissed off when this site grew from a chummy little linux hangout into what is is now. These people can safely be ignored as well. While you can easily argue that /. has changed, it's a lot harder to say whether or not the 2007 edition is any better or worse than the '97 version.
    Speaking as a crotchety old-timer, from my perspective the 2007 version is basically just like the 1997 version. The distribution of trolls, nubes, people-who-spell-Microsoft-with-a-dollar-sign, Linux freaks, Apple Fanbois, physics nerds, Star Wars fans, ... ad nauseum (and I love you all, don't ever change) (except for trolls, who can bite me), seems basically the same. The only thing that has really changed is the sheer number of people involved. Fortunately, the quality of the filtering system has (in my opinion) grown with the popularity of the site. I use the friend-or-foe system along with a heavily parameterized moderation filter, so I generally get to read comments that I either agree with, or if I don't agree with, are at least well-reasoned.
  62. Re:Mod Up, This Is So True!! by jeevesbond · · Score: 1

    Now that is a useful reply, thanks. Your quote is more interesting as it points to how Microsoft seek to control everyone who comments on their product. This is not too suprising and I believe it's becoming less important: since the Web is becoming more and more popular I can't help but think the horrible sales figures for Vista have been caused by their inability to control all the reporters. There are so many of them! Including the ad-hoc reporters all over forums and blogs talking about what a dog Vista is (from the first beta onwards), not even paid shills can keep up with decentralised nature of the Web.

    This might have been a suprise to Microsoft as it seems all their releases are awful until the first service pack. However, people would have only had Microsoft-friendly reporters covering their previous releases to rely upon. This is not the case today.

    About all I can say about Digg is that I tried it and didn't like it very much.

    Agreed, incidentally it was as a direct consequence of Digg that I found /. Digg users can be somewhat rabidly single-minded in their approach to news items, that--amongst other things--made me leave. Still needed a reliably anti-Microsoft news source, so I found /. (and there was much rejoicing).

    --
    I'm going to transform myself into a mighty hawk. Either that or I'll just go and work at Dixons, haven't decided yet.
  63. Say isn't so.. by corecaptain · · Score: 1

    Man, I RTFA and I can't believe MS would spend so much time, money, and effort to try and
    manipulate an article about a freakin blog site or wtf ever channel 9 / 10 is.
    Funny and pathetic at the same time.

    It won't be long before a couple of smart kids in a garage somewhere
    put together something that finally disrupts MS.... who knows maybe
    those guys are named Larry and Sergey, but they alreay moved out of the garage..

  64. "Redactions" by Anonymous Coward · · Score: 0

    At the top of the PDF article, Wired made sure to note that they redacted email addresses... might they also have thought to withhold Fred's contact phone numbers from the article, or are they already public knowlege?

  65. Lots of PR types on Slashdot suddenly? by Anonymous Coward · · Score: 0

    You can picture me wearing a tinfoil hat if you want, but I've never seen this many people claim to know so much about PR on Slashdot. Moreover, they all seem to think that this particular firm is "excellent" in spite of this information having been leaked, which might be seen as embarrassing, though not damaging.

    You guys don't happen to work for the PR firm or Microsoft, do you? I mean, I just have to wonder here :-)

  66. Thats not PR's job. by MMInterface · · Score: 1

    There are people that do what you are describing at MS, its just not PR, its developer content and user assistance teams. PR doesn't really work with the products in the sense that they would have that capability. Don't assume that what PR does is the sum of how a developer product is sold to developers. Marketing isn't even the biggest resource for that. The method for promoting development products varies for every single product team. Every division has their own user assistance groups and developer content groups that consist of programmer writers, editors and technical writers. Those people sell products to developers in the manner that you are requesting. They conducts labs, make videos, do training, booths, make developer centers and are often the people who handle API documentation since they have both development and communication skills. Sometimes evangelists augment that process. And FYI evengelists are not part of PR. PR has its own job to do. Most MS oriented developers wouldn't go to PR for such a resource. MS does have significant resources selling development platforms in the manner you requested they just don't think PR is the most qualified resource for that aspect of a development products promotion.

  67. You left out reality. Nothing new from M$. by twitter · · Score: 0, Troll

    It'd be silly if the PR people would ignore Slashdot. They don't. [We are just like you, dear reader ... and we care about you ... sleep.]

    Oh, that and Slashdot has a larger readership than Wired. Quit bullshitting.

    Your PR goal, as is evident to your Wired target, is to make others carry your message. You dedicated 5,000 pages to that little spin how to. Your company's efforts here are just what they were for BBS's where you slammed and FUDed OS/2 and DRDoS. Your company also considers developers as pawns to be lied to, and slashdot gives you both - how convenient. The same tricks and bullshit are in play here today, but on a much larger scale.

    It's not working. We know you for what you are and your "products" are things we'd rather avoid. The bottom line is that a billion dollars a month can't replace actual product. Zune, Vista and Office are second or third rate. Try as you might, the industry is liberating itself and the end of your monopoly is near.

    --

    Friends don't help friends install M$ junk.

  68. Re:Memories! by Lillesvin · · Score: 1

    Ok, thanks! I guess I should've just looked it up on Wikipedia before asking. But thanks for taking the time to answer.

    --
    "Live free or don't."
  69. Against Reality and a Real Threat. by twitter · · Score: 1

    N8F8 slams the victim and misses the point:

    saying "It also was strange to see just how many resources are aligned against me" is a complete giveaway of how highly this guy thinks of himself and how purposefully biased he is that he thinks MS's concern and attempt to show him things that might sway his opinion in the other direction is somehow being "against him".

    His job as a journalist is to report reality. The forces arrayed against him finding reality included the 5,000 page paper and a series of interviews across the country. They wanted to guide him down the M$ path. It must be sobering to him to think what those agents could do to him if he has deviated from that path.

    Consider the case of Peter Quinn. They smeared him, forced him to resign and are now trying to dismantle his former organization. This is no small effort, it's a billion dollar a month job.

    All of this just to maintain a monopoly on an OS and a text editor. Strange? Yes but very real and threatening.

    --

    Friends don't help friends install M$ junk.

    1. Re:Against Reality and a Real Threat. by N8F8 · · Score: 1

      You appear to be as biased as the writer in question.

      --
      "God fights on the side with the best artillery." - Napoleon, Marshal of France - speaking truth to power
  70. Darn by dedazo · · Score: 1

    twitter, you forgot to complain to this heathen about Bill Gate's personal crusade against you!

    --
    Web2.0: I love when people Flickr my cuil and digg my boingboing until my google is reddit and I start to yahoo
  71. Oh, me too! Double Pluss GooooooD! by twitter · · Score: 0, Troll

    A blatant Astroturfer pretends he masturbates over Forbe's glossy pages:

    but it reads to me as a good professional briefing by an efficient PR outfit. ... I totally agree. My first thought, before even finishing reading the memo, was, dang, how do I get these people to work for me?

    Oh, sure everyone wants a world wide spy and spin organization preparing 5,000 word papers your other minions must read. There is nothing like having more power and paperwork than the UN and half the world's companies. It only costs a billion dollars a month to own that many slaves.

    Come one, did you even read all of that crap? Would you really want to apply Peter Quinn type hit tactics to people?

    --

    Friends don't help friends install M$ junk.

  72. Forrester Research and Microsoft by AtariDatacenter · · Score: 1

    FTA: We're also trying to get him to talk to Charlene Li at Forrester who just published a positive report for us on the ROI of blogging.

    As if anyone at this point had any doubt that these 'research companies' are paid shills.

  73. Re:You left out reality. Nothing new from M$. by harvardian · · Score: 1

    Office is second rate? And OpenOffice, by emulating it, is a first-rate product emulating a second rate product?

    The number of hysterical anti-Microsoft geeks is slowly decreasing, but it's nice to see that they haven't quite gone extinct yet.

    And as full disclosure, I used to work for Microsoft a few years ago. You probably think I'm part of some evil borg hive-mind now, but your characterization of Microsoft as one voice, despite it having tens of thousands of employees, is as hysterical as your characterization of their products.

  74. Re:You left out reality. Nothing new from M$. by twitter · · Score: 0, Troll

    Office is second rate? And OpenOffice, by emulating it, is a first-rate product emulating a second rate product?

    No, Office is a second rate imitation of Word Perfect, Latex, Emacs, Lotus, QuatroPro, FileMaker and a host of other better programs that M$ put out of business. Open Office, Kword, Gnumeric, Abiword and other free programs are better reimplementations of age old ideas if for no other reason than saving the user from the M$ data roach motel.

    You probably think I'm part of some evil borg hive-mind now, but your characterization of Microsoft as one voice, ...

    Yes, because you are touting the M$ party line and saying things about me as if you know me, I can conclude you are a M$ Astroturfer. That does not mean you represent any of the people who work for M$, it just means you are paid to read a script here and annoy people. You may have been given a file about who Twitter is, which would tie in to this story very well. I fully expect M$ to be keeping a PR database that rivals those owned by Casinos. It's pretty clear they are not putting their effort into anything other than marketing.

    The number of hysterical anti-Microsoft geeks is slowly decreasing ...

    There never was such a thing. Free software users are serene. It's your customers that have problems and act cranky. At the same time, you don't need to worry about people like me. I'm still outraged at the way your abuse your customers and other vendors in ways that make my life difficult.

    --

    Friends don't help friends install M$ junk.

  75. Re:You left out reality. Nothing new from M$. by The+Bungi · · Score: 1
    I can conclude you are a M$ Astroturfer. That does not mean you represent any of the people who work for M$, it just means you are paid to read a script here and annoy people. You may have been given a file about who Twitter is, which would tie in to this story very well

    Jesus christ...

    Free software users are serene.

    Most of them are, yes. You on the other hand are a hysterical, pompous, arrogant insulting FUDster. 6,000+ posts and counting don't lie. I have the links, if anyone wants them.

  76. me, an astroturfer? by artifex2004 · · Score: 1

    You obviously can't be bothered to read my history.

  77. Re:You left out reality. Nothing new from M$. by Anonymous Coward · · Score: 0

    Does your mommy know you're using teh computar this late at night?

  78. Re:Mod Up, This Is So True!! by rtb61 · · Score: 1
    Just a point of curiosity but why is /. ok but M$ so offensive. They are both completely and readily recognisable. Just what is your hang up. Are you a communist and specifically don't like the $ symbol because in your use of /. you obviously accept abbreviation.

    I know there is MS but that always makes me think of the Multiple Sclerosis society, they have after all been using it far longer, I know some 'Linux Freaks' (to use your description) might consider it an apt description of the programming skills of M$ employees and the management skills of the M$ board but I think that it would be a little bit harsh and just a bit excessively personal ;).

    --
    Chaos - everything, everywhere, everywhen
  79. Re:You left out reality. Nothing new from M$. by jb.hl.com · · Score: 1

    There never was such a thing. Free software users are serene.

    This is the funniest thing I've ever read.

    Didn't you once say Microsoft killed the fax machine? Jesus christ.

    --
    By summer it was all gone...now shesmovedon. --
  80. Re:One has to wonder..... NOT REALLY Ms does great by Anonymous Coward · · Score: 0

    "It'd be silly if the PR people would ignore Slashdot. They don't. Lots of folks at Microsoft read Slashdot. I frequently see Slashdot on people's notebooks when they are 5 minutes early for a meeting. We're geeks, too. Especially us in the product teams. If /. thinks we suck we want to know why so that we can keep fixing the parts that suck. We're doing a lot better here than we did 5 years ago." - by netczar (584195) on Wednesday March 28, @12:02PM (#18516435)

    You are doing a LOT better! Examples via experimentation & testing I have seen in VISTA being better, & especially on the security front?

    Well, not too far back (maybe 1-2 months now) on the TechPowerUp.com forums, I & many others ran VISTA vs. XP, & w/ myself using against a 'security hardened build' of Windows Server 2003 SP #1 fully hotfix patched (I use SP #2 now though) using tools to test our security (along with the developer from Belarc Advisor since we saw some differences between the results that program came up with, vs. CIS Tool 1.0 (security benchmark by the Center for Internet Security)).

    (Users of Windows XP, Server 2003 were participants, and screenshots were a requirement of our scores)

    Systems were 'security hardened' via policies (SCW for myself on Win2k3 SP #1 fully hotfix patched, first, & then gpedit.msc, secpol.msc, & Security Configuration Analysis + A template I built up) AND also finally, a lot of registry hacks etc. + services cut offs & logon entity tunings for them (much more that the testing programs do not account for, such as hardware routers & custom adbanner blocking hosts files, hardened browsers configs (no java/javascript/activeX/activescripting turned on), etc., but, basically the usual).

    RESULTS?

    Vista lost to the hardened build I did on Windows Server 2003, BUT, not by THAT MUCH, and it beat XP setups, soundly, without being tweaked for security!

    E.G.-> I scored off a 84.735 on CIS (center for internet security) Tool 1.0's security benchmark test, & VISTA batted off well into the 70's iirc, which is NOT THAT BAD for a default config imo, & in fact also imo, very very good for a stock-outta-the-box setup!

    Still, VISTA losing on this account? This I can understand: You guys HAVE to sort of go "generic" on a shipping model of an OS so it 'meshes' w/ everything out there & especially in networked environs, let alone home users' usage.

    I'd wager VISTA security would blow away even Windows Server 2003's default security setup, when not 'security hardened'... no question in my mind about it in fact. This proves you guys @ MS did do a great job.

    I will tell you 1 thing though that I did see & am not just speculating on:

    VISTA knocked the chocolate out of XP in its default config on BOTH CIS Tool 1.0 (center for internet security) & also Belarc Advisor... bigtime. This alone tells me you guys ARE 'hard at work' & doing a great job!

    This IS why Microsoft IS #1... regardless of the Pro-Linux/UNIX penguins here (& they have their points @ times as well, & I don't dislike Linux &/or MacOS X & in fact, like them myself), and the MacOS X folk, besides having a larger body of apps around your OS. It amazes me it all works as well as it does, & with so much peripheral softwares + hardwares in fact.

    "Heck, there are even threads where the firm clearly comes out on top in the /. opinion these days, even though lots of the contributions start with "I hate Microsoft like the next guy, but ...". That's perfectly cool." - by netczar (584195) on Wednesday March 28, @12:02PM (#18516435)

    I have noted your STIFFEST critics online, imo & experience @ least, ARE the crowd here @ slashdot. You are doing the right thing about it though, in that as you stated, you use them constructively.

    Sure, you have to separate the wheat from the chaff, not everyone is at say, John Carmack (member here) level, or your own Anders H

  81. Re:Maybe I'm just too close to the forest here but by Mr.+No+Skills · · Score: 1

    I agree with that. I see a lot more sinister motive in posting as an Anonymous Coward than in a PR firm building a comprehensive profile :-)

    What I thought about most as I read the leaked document is the effort that goes into building and tracking this information. Microsoft must spend a hugh amount of money on these types of documents - and is in the fortunately position of being able to pay for this kind of service. It's a J Edger Hoover type operation going on there, and perhaps this was leaked to let all those tech reporters know they are watching the watchers:

    "Fred, per his MO, is relatively tight-lipped about other interviewees
    though we know he's talking to Winer, Scoble and he'll be talking to Tim O'Reilly."

    They have a lot of people chasing things down and maintaining a communication network of informers.

    An upstream comment on this firm being Ballmer's wife is insightful as well. There's a lot of inbred thinking going on in Redmond and a lot of the smarmy attitude of their employees might be explained by this.

    --
    Sleep is for the Weak
  82. Re:You left out reality. Nothing new from M$. by dedazo · · Score: 1

    There never was such a thing. Free software users are serene. It's your customers that have problems and act cranky.

    Oh, yeah.

    --
    Web2.0: I love when people Flickr my cuil and digg my boingboing until my google is reddit and I start to yahoo