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HD Monitor Causes DRM Issues with Netflix

Jeremiah Cornelius points us to Davis Freeberg's blog, where he discusses his "nightmare scenario" of losing access to his DRM-protected purchases by upgrading his PC monitor. "When I called them they confirmed my worst fears. In order to access the Watch Now service, I had to give Microsoft's DRM sniffing program access to all of the files on my hard drive. If the software found any non-Netflix video files, it would revoke my rights to the content and invalidate the DRM. This means that I would lose all the movies that I've purchased from Amazon's Unbox, just to troubleshoot the issue. Because my computer allows me to send an unrestricted HDTV feed to my monitor, Hollywood has decided to revoke my ability to stream 480 resolution video files from Netflix. In order to fix my problem, Netflix recommended that I downgrade to a lower res VGA setup."

100 of 540 comments (clear)

  1. vista only by Anonymous Coward · · Score: 4, Informative

    Tag this Vista only. I ain't got no problems like that with XP.

    1. Re:vista only by Jeremiah+Cornelius · · Score: 5, Informative

      Hi. I posted this story. The guy is not lying. You should try this yourself, with HDMI sometime.

      When he's done being Slashdotted, look at the screen captures of his dialogue boxes.

      I watched this technology being demonstrated - as an insider during development. Sheer suckage.

      --
      "Flyin' in just a sweet place,
      Never been known to fail..."
    2. Re:vista only by el+americano · · Score: 5, Informative

      Bad COPP No Netflix
      Posted on January 3rd, 2008 by Davis

      Movie Viewer Message

      When In Doubt Blame Microsoft

      Even though I'm an HDTV fanatic, it wasn't until this past weekend, that I finally made the jump to an HD monitor. While I don't have HDTV tuners on my Media Center, I do have an HD camcorder and it was important for me to be able to edit my high resolution videos.

      After doing a little bit of research, I decided to pick up a SyncMasterTM 226BW from Samsung. Between the new monitor and my ATI Radeon HD 2600 XT video card, the resolution looks absolutely stunning. Even my home movies look fantastic in HDTV. I really couldn't have been happier with the upgrade.

      Unfortunately, Hollywood isn't quite as thrilled about my new HD Media Dream Machine and they've decided to punish me by revoking my Watch Now privileges from Netflix.

      I first found out about the problem on New Year's Eve, when I went to log into my account. When I tried to launch a streaming movie, I was greeted with an error message asking me to "reset" my DRM. Luckily, Netflix's help page on the topic included a link to a DRM reset utility, but when I went to install the program, I stopped dead in my tracks when I saw this warning.

      Netflix Reset Microsoft DRM Utility

      Netflix DRM

      The minute I saw"this will potentially remove playback licenses from your computer, including those from companies other than Netflix or Microsoft" I knew better than to hit continue. Before nuking my entire digital library, I decided to call Netflix's technical support, to see if I could get to the bottom of my C00D11B1 error message.

      When I called them they confirmed my worst fears. In order to access the Watch Now service, I had to give Microsoft's DRM sniffing program access to all of the files on my hard drive. If the software found any non-Netflix video files, it would revoke my rights to the content and invalidate the DRM. This means that I would lose all the movies that I've purchased from Amazon's Unbox, just to troubleshoot the issue.

      Technically, there is a way to back up the licenses before doing a DRM reset, but it's a pretty complex process, even by my standards. When I asked Netflix for more details, they referred me to Amazon for assistance.

      Perhaps even worse than having to choose between having access to Netflix or giving up my Unbox movies was the realization that my real problems were actually tied to the shiny new monitor that I've already grown fond of.

      Netflix's software allows them to look at the video card, cables and the monitor that you are using and when they checked mine out, it was apparently a little too high def to pass their DRM filters.

      Because my computer allows me to send an unrestricted HDTV feed to my monitor, Hollywood has decided to revoke my ability to stream 480 resolution video files from Netflix. In order to fix my problem, Netflix recommended that I downgrade to a lower res VGA setup.

      As part of their agreement with Hollywood, Netflix uses a program called COPP (Certified Output Protection Protocal). COPP is made by Microsoft and the protocol restricts how you are able to transfer digital files off of your PC. When I ran COPP to identify the error on my machine, it gave me an ominous warning that "the exclusive semaphere is owned by another process."

      My Netflix technician told me that he had never heard of this particular error and thought that it was unique to my setup. When I consulted Microsoft, they suggested that I consult the creator of the program. Since Microsoft wrote the COPP software, I wasn't sure who to turn to after that.

      The irony in all of this, is that the DRM that Hollywood is so much in love with, is really only harming their paying customers. When you do a DRM reset, it's not your pirated files that get revoked, it's the ones that you already paid for that are at risk. I

      --
      Those are my principles. If you don't like them I have others. -Groucho Marx
    3. Re:vista only by cjsm · · Score: 5, Insightful

      And this is the problem with most DRM schemes. They do nothing to solve the real problems of pirated media, and instead put all kinds of shackles on the people who actually pay good money for their music, movies, and software; in the process making pirated media superior to bought media.

      --
      This ad space for rent.
    4. Re:vista only by gallwapa · · Score: 2, Informative

      I have a 720p samsung 5075s and DVi-> HDMI works just fantastic. NVIDIA has a tweak tool to size the display just right for the TV. You might look into that.

    5. Re:vista only by man_of_mr_e · · Score: 5, Interesting

      Well, I was unable to read the original story because of slashdotting. The story seems to be "real", in that things likely happened as he explains, but he's (probably not deliberately, though definately hyperbolically) misrepresenting many of the facts.

      First, nothing "scans all your files". Second, he makes it sound like you aren't allowed to watch videos without DRM, which is not correct. Third, it's not terribly difficult to backup your licenses. It's 3 clicks in Windows Media.

      What this boils down to is when the DRM is "reset", the signing code is regenerated, which means that any files that use DRM that were downloaded with the old signing code will no longer play, because the signing key is no longer valid. Nothing "scanned all the files", nor were licenses "revoked". If they were revoked, you couldn't back them up and restore them with the new signing key.

      Basically, it's the same thing that happens if you wipe your hard disk and re-install iTunes. None of your iTunes music downloads will work, because it regenerated a new signing key.

      Now, this is still a problem that adding a higher resolution monitor causes the DRM to no longer function without resetting, but it's not an insurmountable problem, and it's almost *NOTHING* like what the author is trying to portray the situation as.

    6. Re:vista only by BosstonesOwn · · Score: 4, Insightful

      This is a reason why piracy is becoming such a problem.

      Not only is it cheaper to download it off the net some where (pick your favorite source) the people who rip the content rip out the drm which makes it just easier to use. No worries about licenses , no worries about 2 services destroying each other, no worries about changing hardware and having to repurchase half your library because one service uses it and the other doesn't.

      These companies just don't realize that drm is draconian. Multi Os platforms and easy to use video content that will play any where is what the future should hold. instead they try ad put a strangle hold on the content and tell us we can only use it on windows , and maybe if your lucky a mac. Basically telling me what OS and what hardware I should run by placing system requirements on the content , meanwhile on a Linux or Solaris box, I don't need anywhere near those resources to watch a downloaded movie.

      Draconian restrictions were also used at the fall of the roman empire. I think we (the US) is really shooting ourselves in the foot with these restrictions.

      And Yes I have seen these errors on my wifes Vista computer. God how I'd love to strip out vista and install ubuntu or fedora for her. Im tired of cleaning out windows systems !

      --
      This package Does Not Contain a Winner
    7. Re:vista only by guruevi · · Score: 3, Informative

      Correction: Your iTunes music will keep working (if you off course backed them up). If they're DRM-protected, all you need is an internet connection to re-authorize your computer and de-authorize the previous setup. Maybe it's different with the combination of Amazon and Netflix because the DRM is different although I don't ever plan on buying DRM'ed stuff so I wouldn't know. My guess is that the DRM-scheme authorizes a single key which resides on the client and (another guess) that copies can not be played anywhere else. The implementation is stupid because it is basically a PKI between buyer and seller where the buyer is the sole owner of their private key, Apple's implementation has all "keys" server-side and sends them to your player which is linked to a specific account so you can re-authorize your media.

      --
      Custom electronics and digital signage for your business: www.evcircuits.com
    8. Re:vista only by jaa101 · · Score: 5, Informative
      You say "Third, it's not terribly difficult to backup your licenses. It's 3 clicks in Windows Media."

      I can't see anywhere where he states what version of Windows Media Player he's using but, given his setup, it's reasonable to assume it's pretty recent. Are you aware that, with Windows Media Player11 and according to Microsoft, `This version of the Player does not permit you to back up your media usage rights.'

      So with WMP11, once you lose your licence data or upgrade enough hardware, you need to go around and contact every vendor you bought DRM files from and ask nicely if they'll re-license your content. Ask yourself what your chances are of being able to play your DRMed files in five or ten years.

    9. Re:vista only by networkBoy · · Score: 5, Insightful

      Ironic 'taint it matey?

      Honestly though, there is little to no competition to a fully "pirate" setup.
      * XBMC on old Xbox with component video cables (720p max, but that's what my LCD is :-)
      * LAMP media server, exports *everything* on simple usr/pwd shares
      * movies transcoded from my library
      * MP3's transcoded from my library
      * BBC shows and other public broadcasting shows I like

      No real reason I couldn't add an RSS feed to TPB and autograb shows other than WGHB and BBC stuff (or movies etc.)
      According to the **AA my copies of my music/movies are not proper and thus "pirate" etc. and it blows absolutely every other option I've tried out of the water. In theory I could add a myth back-end server and capture off the air/cable with a DVB card or a hauppage + cable box setup, but honestly there is no need.

      XBMC is even better than myth in my opinion, and both of them kick the pants off of XP-MCE.
      -nB

      --
      whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
    10. Re:vista only by mac.man25 · · Score: 5, Informative

      This can all be solved by a little device called HDFury. It sits between your display and your DRM enabled device and converts from nasty DRM laden, to beautiful, DRM free signals. Completely digitally. (Unless you get the VGA model)

      My friend got one for his PS3. Works great, he uses his PS3 with a CRT monitor, full 1080p BluRay with no issues. Pretty wicked little device.

    11. Re:vista only by EvilStein · · Score: 2, Insightful

      But... this is ridiculous, and this poor guy shouldn't ever have to go through this step.. or any other asinine hoops. Think what would happen to a less savvy Vista user. pwn3d!

      I hate DRM. No wonder people are turning to piracy.

      Oh well, add it to the list of things that Ron Paul will solve within 1 week. ;-)

    12. Re:vista only by arivanov · · Score: 5, Insightful

      This should not be called DRM.

      This should be called illegal restraint of trade and monopoly abuse.

      It should be also dealt with accordingly.

      --
      Baker's Law: Misery no longer loves company. Nowadays it insists on it
      http://www.sigsegv.cx/
    13. Re:vista only by james_a_craig · · Score: 2, Informative

      Unfortunately it's not always as simple as this. My panasonic TV only allows two resolutions on the HDMI port - 1080p or 720p. But the hardware resolution's 766, so the right way to get a 1:1 mapping of pixels on the PC is as follows:
      Configure PC to 1366x768. This would be the right resolution, but the TV won't actually accept that resolution.
      Set the PC NOT to scale to output panel size. This gives a 1366x768 patch in the middle of a theoretically 1080p res screen.
      Configure the TV's scaling to stretch that patch to full screen (Zoom 2 if you're using a panasonic viera TV)

    14. Re:vista only by dintech · · Score: 2, Insightful

      Easy workaround - BitTorrent.

    15. Re:vista only by erroneus · · Score: 4, Insightful

      To some degree you're right. But in some ways, you've got it backward.

      DRM has managed to make "pirates" out of people. Sharing music through various means has been a part of human culture since the dawn of time. We sing to each other, play for each other, perform for each other. By natural extension, we loaned or copied sheet music to to each other, we loaned or copied player piano tracks to each other, we loaned or copied records and tapes to each other, and now more recently, we share and copy MP3s to each other.

      The industry has taken a human social behavior and have criminalized it for their own profits adding "force of law" to their business model.

      This stuff has gotten out of hand long ago and it is taking far too long to set things straight. The best answer is to restore copyright durations to their original time frame. There's no need to extend it to over 100 years as we seem to have it now. In fact, under present law, there is very high risk of losing the public domain entirely as well as losing access to artistic works in the future! Consider the issues we have seen with document formats and the push to get them into open standard formats. The purpose? To avoid having important and public information being lost due to the format no longer being supported while remaining secret. Right now, we're collecting our music in digital formats that are locked away by both technology and law where neither accounts for an "end" of the duration of copyright. It accounts for nothing about what happens when the works are no longer covered under copyright. The works are lost!

    16. Re:vista only by Shakrai · · Score: 3, Insightful

      Draconian restrictions were also used at the fall of the roman empire. I think we (the US) is really shooting ourselves in the foot with these restrictions.

      Yes, the fall of the Roman Empire can be traced directly to restrictive DRM schemes imposed by the media of the day ;) So restrictive were they that it was often easier to just pirate the town criers announcements by listening to friends repeat what he had to say then trying to listen to him directly.

      Sorry for the sarcasm, I largely agree with what you had to say up until this. It might have been better to say that corruption played a part in the downfall of Rome -- corruption triggered by people with financial interests to protect. That actually sounds kind of familiar.... :(

      And Yes I have seen these errors on my wifes Vista computer. God how I'd love to strip out vista and install ubuntu or fedora for her. Im tired of cleaning out windows systems !

      What's stopping you? Ironically enough my girlfriend (the artist) is less locked into Windows then I am (the IT person). She needs a PC to be able to surf the web (Firefox), do document production for her graduate courses (Open Office) and read e-mail (any number of free clients). She didn't even notice when I switched her to Firefox and isn't really locked into anything that requires Windows.

      I'm screwed, because I need MS Abscess^WAccess for work and the ability to join my PC to our Active Directory. Even on a personal level I'm more locked in then she is, because I'm into gaming and keep all of my finances in Quicken.

      --
      I want peace on earth and goodwill toward man.
      We are the United States Government! We don't do that sort of thing.
    17. Re:vista only by TheCarp · · Score: 4, Interesting

      yup...and all I can say is... GOOD

      I really hope this happens to lots and lots of people. I really hope just fuckloads of people lose access to what they paid for. If I believed in any gods, I would pray to them for this.

      I hope it causes such a stink, that the US congress has to step in and hold hearings. I hope this becomes such a public relations nightmare that DRM dissapears so thoroughly that it becomes nothing more than a footnote in books on the histories of bad ideas.

      I can think fo nothing better than seeing the conspirators who put together this crap being drug out before congressional panels and skewered for their antisocial machinations.

      -Steve

      --
      "I opened my eyes, and everything went dark again"
    18. Re:vista only by KingSkippus · · Score: 2, Insightful

      I hope this becomes such a public relations nightmare that DRM dissapears so thoroughly that it becomes nothing more than a footnote in books on the histories of bad ideas.

      Amen! I've been saying for years that I wish they could come up with a DRM scheme that truly is uncrackable. Not only for audio and video media, but for software as well. And I hope that Microsoft, Apple, the MAFIAA, and everyone else uses the hell out of it to lock everything down so tight that no one can get access to anything. Most people look at me like I'm crazy.

      The reason, of course, is because right now, DRM is still viewed by a lot of people—even technical people who ought to know better—as a problem limited to software and media "pirates". They've grown accustomed to buying and re-buying the same videos and songs in multiple formats, or being locked into one device to play their stuff for so long, they have no idea that there should be alternatives.

      If DRM were locked down so tightly that it affected every aspect of your entertainment as much as those who implement it want it to, everyone from the most technical of gurus down to your average schmoe on the street would finally understand why this issue is so important. They wouldn't be able to ignore it any more. Maybe, just maybe, people would start fighting back for their rights to use the software, watch the video, and listen to the music they rightfully own. Until it's a problem that affects average, normal people in a tangible, impossible-to-ignore way, it will continue to be out there on the fringes of what people get upset about.

  2. Owned by CJ145 · · Score: 5, Insightful

    Yet another reason to pirate all the content you want.

    1. Re:Owned by bigtangringo · · Score: 4, Informative

      AnyDVD + Handbrake + VideoLAN

      "We work hard, so you don't have to"

      --
      Yes, I am a smart ass; it's better than the alternative.
    2. Re:Owned by tshak · · Score: 2, Insightful

      And yet another reason to switch to a Free (as in Freedom) operating system.


      You mean an OS that won't even stream Netflix content in the first place? That's not freedom either. If you choose to buy/subscribe to DRM'd content then you have the freedom to consume that DRM'd content on Vista with the (IMHO crappy) restrictions that come along with DRM'd content. If you don't want the DRM - and I wouldn't blame you - then don't buy that content.

      --

      There is no longer anything that can be done with computers that is nontrivial and clearly legal. -- Paul Phillips
    3. Re:Owned by packeteer · · Score: 5, Insightful

      How would that help? They wouldn't even troubleshoot on a system like Linux. He could have refused their scan and kept his freedom.

      In my opinion it is your own fault if you purchase DRM content. You don't HAVE to have their content. I know you really want to because its big Hollywood movies but what is difficult to understand. Your making a choice to retain your freedom or your use of Hollywood entertainment. If you know before hand that you could be screwed over while not doing anything wrong as well as not being able to go after the content provider because they did nothing outside of their agreement who's fault is it? It's surely not theirs. You decided to play their game and to pay them for the privilege. You get burned and cry to slashdot. It's very sad that there is good content that is going to be locked in DRM away but thats just bait for suckers.

      --
      unzip; strip; touch; finger; mount; fsck; more; yes; unmount; sleep
    4. Re:Owned by MMC+Monster · · Score: 5, Insightful

      Agree.

      (Unfortunately) More people should get burnt by these DRM schemes so that people will ask twice before signing up for them. As knowledgeable as we (the /. community) is, we have to get the word out to friends and family when they ask for our recommendations. It doesn't take much. When they ask about bluray or HD-DVD, just mention off the cuff the dueling standards. If they talk about downloadable content, ask them what happens when you change computers or if the service closes down. Mention that the Walmart service (backed by a company bigger than Microsoft) is closing down and the mess it leaves the customers.

      We are the people with the (purchasing) power. We have the power to get rid of DRM. We just have to use it wisely.

      --
      Help! I'm a slashdot refugee.
    5. Re:Owned by jedidiah · · Score: 2, Insightful

      Netflix does not have any unique content.

      Netflix isn't even unique in the ability to allow this stuff to be streamed to a PC or TV.

      It probably isn't even that cheap.

      It probably isn't even superior to their snal-mail variant and possibly not even much better in terms of delivery speed.

      On a certain level, you've got a point but it's a moot one.

      Anything Netflix is offering over the web I can also stream around the house if I want to.

      Major League Baseball pulled the same thing (non-hoax) on their subscriber. So something like this isn't even interesting anymore even if it is true.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    6. Re:Owned by filbranden · · Score: 4, Interesting

      It's often like the industry is trying to sabotage itself.

      And as much as they try it, they still can't do it effectively!

      I find it amazing that people don't boycott this stuff more. I mean, buying DRM content is really stupid.

      On the other hand, sometimes boycotting bad products is almost impossible. Until some time ago, it was impossible to buy a notebook without Windows bundled in it. That meant that if you wanted to boycott Microsoft you would have to give up on your notebook. It took several years, but the market is changing and now it's possible to buy notebooks with other OS or no OS even from major vendors.

      DRM content, on the other hand, is easier to boycott. You really can live without it. And in some cases, it seems that the boycott is being effective.

    7. Re:Owned by rho · · Score: 4, Insightful

      It probably isn't even that cheap.

      It's a free add-in to their service. For every buck per month you spend you get an hour of streaming. It may not be cheap, but since their standard mail service is already worth the money I spend, the Watch Now is a pleasant bonus.

      It probably isn't even superior to their snal-mail variant and possibly not even much better in terms of delivery speed.

      It would be better if the library were more robust, but the speed is fine. It starts in a few seconds.

      Anything Netflix is offering over the web I can also stream around the house if I want to.

      I don't know what you mean here, but it reminds me of the folks who say "I can just torrent whatever I want." Maybe, but I'm not interested in maintaining multiple gigabytes of video files, and torrents are hideously slow for things that are not widely popular. Netflix trades "free" for excellent service and breadth of offerings. It's like a massive hard drive with high latency. Since movies arrive in a timely fashion I'm rarely waiting for stuff, and on the off chance I want something now now now, and assuming it's offered on Watch Now, that option is available.

      I dunno, maybe it's just because I have no vested interest in screwing the MPAA or whatever. The few bucks I give to Netflix every month is more than repaid in the service they provide without any streaming.

      --
      Potato chips are a by-yourself food.
    8. Re:Owned by shentino · · Score: 2, Interesting

      Actually according to the article, the author DID use it, and he got access revoked even though HE DID NOTHING WRONG, so it kinda runs counte rto bein gable to consume DRM'ed content in the first place

      Whoever did this ripped this guy off big time.

      If it weren't for microsoft's screwhappy lawyers and deep pockets, I'd be temped to sue.

    9. Re:Owned by rmerry72 · · Score: 4, Interesting

      Anything Netflix is offering over the web I can also stream around the house if I want to.
      I don't know what you mean here, but it reminds me of the folks who say "I can just torrent whatever I want."

      Don't confuse streaming over the Internet and torrenting with streaming through a local network to another TV. He is saying "I can view it anywhere I want" not "I can get anything I want". Big difference.

      He wants to view all of his content - even his legally obtained DRM content - anywhere in his house. Its exactly like expecting to place a TV or radio anywhere in the house and being allowed to watch and listen to the same channels. What if Channel 7 only let you watch Channel 7 on Sony branded TVs? What if you couldn't watch Channel 7 on a Sony TV if you had a Hitachi TV in the same house?

      --
      We do not inherit the Earth from our parents. We borrow it from our children.
    10. Re:Owned by Jester998 · · Score: 4, Informative

      AnyDVD is commercial software for Windows that decrypts + rips DVDs. There is also an 'HD' version out now that supports HDDVD and BluRay. It can be used to rip commercial DVDs to a DVD-R disc with region-free playback, or simply to an ISO on your hard drive. (http://www.slysoft.com/en/anydvdhd.html)

      Handbrake is an open-source DVD-to-MPEG4 converter. (http://handbrake.fr/)

      VideoLAN is a media player that can play back the MPEG4 files created with Handbrake. In addition to local plaback, it has the ability to unicast/multicast video & audio across a network. (http://www.videolan.org)

      So basically, the idea is, rip the video to make it DRM-free, convert it to a smaller, more efficient format for storage, stream across a network.

    11. Re:Owned by rmerry72 · · Score: 2, Insightful

      It's often like the industry is trying to sabotage itself.

      Nah, they just believe that 95% of the population won't care enough to boycott and most will simply accept their terms and keep on shovelling money at them to view their latest blockbuster. They are probably right. It's likely a wise business move.

      --
      We do not inherit the Earth from our parents. We borrow it from our children.
    12. Re:Owned by reddburn · · Score: 2, Insightful
      --
      "Those who believe in telekinetics, raise my hand" - Kurt Vonnegut, Jr.
    13. Re:Owned by samkass · · Score: 2, Insightful

      You've been able to buy Mac laptops without Windows since the late 80's. Most of my Macs for the past 10 years have been Microsoft-free, and I'm not really missing out on anything at all.

      --
      E pluribus unum
    14. Re:Owned by poopdeville · · Score: 2, Informative

      Uh, so can VLC. MPlayer and VLC both use ffmpeg. Also, there's no point in using a codec pack with either MPlayer or VLC. They can both already play just about everything including Quicktime and older Real files.

      --
      After all, I am strangely colored.
    15. Re:Owned by fatboyslack · · Score: 2, Funny

      "I'm not really missing out on anything at all."

      Clearly not a gamer then. :D

      --
      Everyone thinks of changing the world, but no one thinks of changing himself. -- Leo Tolstoy
    16. Re:Owned by AngelofDeath-02 · · Score: 2, Insightful

      These stories are useful, just not on slashdot. The more people that get burned by drm, the more public outcry there will be against it.

      Lets face it, our power as purchasers is to not purchase that media. People aren't inclined to just go without. If there are alternatives, they may well choose them, if educated - but if all the outlets for this type of media decide to implement DRM in one way or another, what power do we have?

      Unless, of course, they piss off enough people....
      I've tried telling all my friends about the flaws in DRM, and its implementation in the PS3 and Vista, as examples. So far it has stopped no one from using vista, and isn't the reason people don't buy PS3's.

      They figure that someone will just make a crack and they'll be able to do whatever. Never mind they may have their video degraded for using an unsupported video source, or whatever other nonsense is implemented... More people need to get pissed off. Stories like this are good. Stories like this need to happen more often, and publicized in more mainstream media outlets.

      --
      No, I am not an English major. My posts are subject to typos and incorrect grammar. Do not expect perfection.
    17. Re:Owned by Martin+Blank · · Score: 3, Informative

      Consoles are inferior, IMHO, for FPS and RTS compared to mouse and keyboard, and there are still games that are released solely for Windows PCs.

      --
      You can never go home again... but I guess you can shop there.
  3. Cancelling by Lulfas · · Score: 4, Insightful

    Looks like I'll be cancelling my Netflix account for awhile then. Once again, it proves that companies make it easier to just pirate stuff than it is to try and legally pay for it.

    1. Re:Cancelling by jedidiah · · Score: 2, Insightful

      Even without this situation it's still easier to "pirate" than to "do it right".

      That is just a sad fact of the situation.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    2. Re:Cancelling by Thomas+M+Hughes · · Score: 5, Insightful

      In this instance, it's not really Netflix's fault. Netflix has repeatedly said that they want to make their steaming feature available to more operating systems, browsers and the like. The reason they haven't is because the MPAA studios which supply the movies that Netflix's rents won't license them movies unless they use some form of DRM that they approve of. And they only approve of Microsoft's DRM, which means the only options open for Netflix are Microsoft supplied DRM movies or nothing at all.

      If you want proof of this, there are videos of Netflix having a working demo of their streaming tech on OS X from back in March, but they still haven't released it for the main site, since they still haven't gotten approval on the DRM from the sudios.

      If you're going to protest, your protests should be directed at the MPAA. That may involve a boycott of Netflix as well, but it definitely shouldn't stop there, nor should Netflix be the primary focus.

    3. Re:Cancelling by Ophion · · Score: 5, Funny

      Netflix has repeatedly said that they want to make their steaming feature available to more operating systems, browsers and the like.

      Great Freudian slip!

  4. Alternative to DRM by maxrate · · Score: 5, Interesting
    If distributors could invisibly/digitally watermark the video that gets legally downloaded with a user-id/serial number-that could make people think twice about distributing the video freely to others/thereby potentially eliminating the need for DRM. The video would be traceable to the original consumer. I guess it's possible a video file could be 'leaked' accidentally and it could cause a lot of trouble for the consumer/distributor. My guess is that anyone who is willing to pay for a download would likely NOT participate in redistributing the file - but I'm too naive and too much of an optimist at times maybe!

    I buy sheet music online - the site only allows you to print to a physical printer NOT a PDF recorder (it also prints my full name on the sheet music). I'm sure there is someone who is smart enough out there to bypass this, I've thought about it (for the technical challenge) but really I'm probably just to lazy to even try.

    1. Re:Alternative to DRM by roca · · Score: 4, Insightful

      That doesn't work because watermarks are incredibly easy to get around. Simple signal processing techniques will eliminate most watermarks without noticeably affecting the output. In many cases you can just add your own watermark over the top and either destroy the existing watermark or no-one knows which one is the original watermark.

      Pretty much all watermarking research assumes that an attacker does not know how the watermarking technique works and does not intelligently attack the watermark. That assumption is hopelessly unrealistic. It's 100% security by obscurity.

  5. DRM display lockout by Paul_Hindt · · Score: 5, Funny

    This was one of those "features" of Vista that I heard about in the earlier days of the hype. There wasn't a clearly defined explanation of how they would indeed tie DRM to your HD monitor but I guess the results are starting to show. Someday maybe all of our hardware will be locked down so that if you don't buy content with appropriate DRM, it simply won't play. Hurray for freedom!

    1. Re:DRM display lockout by Anonymous Coward · · Score: 2, Insightful
      There is nothing in Vista (or any operating system) that "ties DRM to your HD monitor". You never heard about this "feature" of Vista. It doesn't exist and is absurd.

      The problem is that to view some drm'd content* on a digital monitor you need to have a secure pathway from the computer to the monitor. The idea is that if you didn't have a secure pathway then it would be trivially easy to record the content being outputed and bypass the DRM.

      So the reason he cant view his files now is that (from TFS)

      his computer allows him to send an unrestricted HDTV feed to his monitor. It has really nothing to do with a new monitor other than the fact that his new monitor is digital, while his only monitor was analog (VGA), and apparently his video card is too old to support the digital encryption.

      *note it is the content providers choice whether their drm'd content will require a secure digital pathway from videocard to monitor. The fact that Amazon sets this flag on its SD content is extremely stupid. This kind of DRM was designed to prevent bluray and HDDVD movies from being easily ripped.

      Finally I don't agree with any of this DRM crap at all. I think it's all bullshit and will never purchase any DRM'd video files, ever. But I don't like untrue FUD being tossed around even if it is against a MS product. Hell, it's not like the content providers will ever let their crap play on an OS without the ability to use this kind of DRM - what was MS supposed to do, not support the DRM and not even give consumers the option of watching DRM'd files? That's like throwing the baby out with the bathwater (even if in this case the baby is a seriously ugly SOB that few - but some - would want).
    2. Re:DRM display lockout by MightyMartian · · Score: 4, Insightful

      Finally I don't agree with any of this DRM crap at all. I think it's all bullshit and will never purchase any DRM'd video files, ever. But I don't like untrue FUD being tossed around even if it is against a MS product. Hell, it's not like the content providers will ever let their crap play on an OS without the ability to use this kind of DRM - what was MS supposed to do, not support the DRM and not even give consumers the option of watching DRM'd files? That's like throwing the baby out with the bathwater (even if in this case the baby is a seriously ugly SOB that few - but some - would want)


      Yes they should have said stuff it to the studios. Microsoft controls over 90% of the desktops on the planet. For once they could have used their monopoly position to some good.
      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
  6. Hmmm. What is the problem here? by WindBourne · · Score: 2, Insightful

    Do not buy from Netflix. If they are this stupid, then simply quit buying from them. More importantly, let them know why. Once that happens enough, they will quit doing this. Until then, the MPAA (who is really behind this) will continue to do this.

    --
    I prefer the "u" in honour as it seems to be missing these days.
    1. Re:Hmmm. What is the problem here? by gEvil+(beta) · · Score: 4, Interesting

      Okay, I won't buy from Netflix, especially since they don't "sell" digital downloads. What they do offer is an online-viewing service that's included "free" (currently) with their standard by-mail service. A service which, I might add, happens to work beautifully if you're running XP. It looks like this guy's problems stem from the fact that he's running Vista and has decided to change his hardware (even if it is only the monitor). We were given plenty of warning that Vista would do this, so we shouldn't be surprised when it happens.

      --
      This guy's the limit!
    2. Re:Hmmm. What is the problem here? by tshak · · Score: 2, Informative

      A service which, I might add, happens to work beautifully if you're running XP. It looks like this guy's problems stem from the fact that he's running Vista and has decided to change his hardware (even if it is only the monitor). We were given plenty of warning that Vista would do this, so we shouldn't be surprised when it happens.


      The service works fine on Vista too (I use it all the time). This issue seems to lie HD display with an HDCP interface that requires DRM. Someone please correct me if I'm wrong, but I don't think that XP/Linux/OSX has support for this so you wouldn't even be able to stream HD content via an HDCP protected interface to an HDCP capable display, as these types of displays require a "secure" video source for streaming digital HD content.

      --

      There is no longer anything that can be done with computers that is nontrivial and clearly legal. -- Paul Phillips
  7. DRM sucks by Anonymous Coward · · Score: 5, Informative

    This perhaps doesn't directly address the problem mentioned, but this is what I do. I only bother with Netflix DRM because I get it "free" anyway with my subscription.

    Anyway, using a script I wrote, I parse the HTML saved from Firefox (pretending to be IE7) and download the highest bandwidth version of a movie. I then cringe and for the only time each month boot Windows and using Mirakagi, FreeUse4Win, WMP and unDRM the file. Then I can play in perpetuity in Linux/MythTV.

    The size of the files is normally 1-2GB. Yes, that's less than DVD quality, but pretty acceptable in most cases. You can fetch the keys for 9 hours of movies per month (for the basic subscription), but they round up, so if you do it carefully and get keys for 8.5 hours of movies, you can make the last one a 3 hour epic - about 5-7 movies total.

    This is all based upon information I got from here: http://forum.rorta.net/showthread.php?t=1134&page=6 (link to last page)

    Kaffeine didn't play the resulting WMVs very well. mplayer and VLC do a better job.

  8. Re:There are sample videos in the "My Videos" fold by scottrocket · · Score: 2, Insightful

    This sounds suspicious. If this story is true, then all the more reason to be extra mistrusting about the pay-for video download sites. For audio (at Amazon), it's dumb simple: click the song you want, & download your mp3(with one-click service). Why shouldn't it be this simple with video (I haven't tried Unbox yet)?

  9. What do you mean YOUR eyes and ears? by StefanJ · · Score: 4, Funny

    Read the F'ing EULA my friend.

    And if you don't stop fast-forwarding through those Axe commercials we're going to deactivate your reproductive module.

    1. Re:What do you mean YOUR eyes and ears? by freedom_india · · Score: 2, Interesting

      Why the hell you want to FFW Axe commercials???
      They are the last of the good commercials after the Bud ads...
      Hell i had a friend who believed in the AXE commercial (The elevator advt) that he "quietly" mentioned in the elevator he was wearing AXE.
      We forced the elevator to stop and all 3 of us males got down leaving him to ride the elevator with the gals....(all 4 of them laughing).

      You shd have seen his face the whole day...

      I bet he stopped being buying Axe after that...

      --
      "Doing what i can, with what i have." ~ Burt Gummer
  10. Re:There are sample videos in the "My Videos" fold by clem · · Score: 3, Interesting

    The fact that you can download mp3s from amazon.com is probably due to the fact that computer speakers have become such a low-end commodity that vendors can't convince anyone to "upgrade" to DRM-enabled models.

    --
    Your courageous and selfless spelling corrections have made me a better person.
  11. mfilemon by DamnStupidElf · · Score: 3, Informative

    mfilemon is a printer port driver for Windows 2000/XP (maybe Vista and 2003, ymmv), so the Windows Printer thinks it's an Applescript or generic HP laser printer but it actually just dumps postscript files in a directory of your choosing. You can probably rig up any number of other scenarios where a "real" printer just sends postscript output to a network port somewhere that you can capture, or just turn on print-to-file with a normal printer, depending on how smart the DRM on the application is.

  12. Make any attempt to verify? by Bryansix · · Score: 2, Interesting

    Did Soulskill make any attempt to verify this story before allowing it to be posted? I really don't things are as they appear. For one it sounds like a Microsoft problem not a Netflix problem.

  13. Re:I call bullshit... by croddy · · Score: 4, Informative

    Oh, I wish I'd copied the text while it was still mysterious red. Anyway, he provides screenshots, model numbers, and so forth. There's a "DRM reset" tool that Netflix recommended that they say will nuke anything from other vendors. It's clear that his digital restrictions keystore became corrupted somehow, and Netflix, Amazon, and Microsoft all directed him to each other. In the end he wonders why he bothered paying at all, noting that he could obtain higher-resolution rips for less money using bittorrent.

  14. webserver? by commodoresloat · · Score: 3, Funny

    Looks like the webserver had some non-netflix content on it and its DRM got revoked.

  15. Re:There are sample videos in the "My Videos" fold by harrkev · · Score: 4, Informative

    The fact that you can download mp3s from amazon.com is probably due to the fact that computer speakers have become such a low-end commodity that vendors can't convince anyone to "upgrade" to DRM-enabled models.
    Wanna bet? When I build my "dream" computer 3-1/2 years ago, I got an Audigy 2 sound card. It appears that the digital audio outputs are disabled if you are trying to play some restricted hi-def audio files (not MP3, though). So, if you went high-end and run your computer to an amp with digital inputs, you simply cannot listen to some music. The sad thing is that the people most likely to care about hi-def audio are the ones most likely to switch to an all-digital setup. Yet another reason to stick to analog speakers.
    --
    "-1 Troll" is the apparently the same as "-1 I disagree with you."
  16. Lots of Netflix haters... but why hate Netflix? by SuperKendall · · Score: 5, Interesting

    I don't see why all the antipathy against Netflix exists - it's not even Netflix that is distributing the files he would lose, just that the streaming player will not work because of a corruption in the DRM database.

    Blame Windows for not having a better handle on backing up that data, sure. Blame UnBox for selling such crippled media - OK then. But Netflix has no other choices because content providers will not accept other solutions. They aren't even storing anything locally, just streaming.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  17. Sorry but serves your right by deadmongrel · · Score: 3, Interesting

    you should have known when you bought DRM tainted video. There is no perpetual access to the data you paid for.In the short term DRM might look harmless but its going to be a pain in the neck for people who actually pay for using it.
    Solution: Use your wallet to prove your point. Buy used cds and dvds if you must. Stay away from HDDVD and blueray disks/players. Buy mp3 audio from amazon.com and stop buying DRM stuff.

    1. Re:Sorry but serves your right by dpilot · · Score: 3, Insightful

      It strikes me that we sit here on /. and say, "Nyah, nyah, no DRM, icky-ick," and in passing realize that we're not in the target market, and any so-called boycotts we attempt to do will be meaningless.

      But there is another side to it...

      This guy is an early-adopter, and he's just been screwed. The next tier of customers frequently don't jump until they've gotten a warm fuzzy feeling from the early adopters. This guy's friends and acquaintances aren't going to get that feeling, and hold off a bit longer.

      Originally one of the scary things about DRM was that most of it was going to be turned off - at first. My sinister presumption was that that would let the early adopters have their day - and make their recommendations. By the time they started turning the DRM on they would hopefully have significant market penetration, and assuming they were careful with their staging of turning it on, they'd likely get away with it.

      If this is any sign, that plan hasn't come to pass.

      This is Good News.

      --
      The living have better things to do than to continue hating the dead.
  18. works as advertised by osssmkatz · · Score: 4, Insightful

    A Microsoft problem? No. The feature is implemented correctly. If the monitor does not have the authorization chip that the new drivers in Vista are set to check for (thus closing the analog hole), the DRM will not play. Because VGA is older, the content will play on that. It's a feature of Windows Media, that might be fixed if Microsoft does not implement the monitor check in Silverlight which they are switching to. Since they want to support Macs, and Apple isn't that stupid, hopefully they won't be able to.

    --Sam

  19. Upgrade to XP by CritterNYC · · Score: 5, Funny

    This is a bug that only affects Windows Vista (defective DRM is prevalent). Upgrading to Windows XP will solve the problem.

  20. Re:There are sample videos in the "My Videos" fold by Anonymous Coward · · Score: 3, Funny

    This should be moderated as +5 Interesting, not because of DRM-digital anecdote, but because somebody actually got Creative drivers to work!

  21. OOhhhh Look!! by jon287 · · Score: 5, Funny

    Chickens! Why it seems they've come home to roost!

    I always said that as soon as customers started loosing legally purchased media and having real difficulties with brand new hardware that the days or DRM would be over. Could that day be here already?! Happy 2008 all.

    --
    To boldly use to and too two times and get it right too! They're not gonna believe their eyes when they see it there!
  22. I'll bite. by Anonymous Coward · · Score: 2, Insightful

    I guess you'd argue that since I'm not in prison, I not really free, since I don't have the freedom to enjoy their nice stripped outfits? What part of Free OS didn't you understand?

    No, I'd argue that you don't understand the issue. A Free OS doesn't fix the problem.

    1. Re:I'll bite. by bigstrat2003 · · Score: 4, Insightful

      And you're neatly sidestepping the issue altogether. Nice trick, that. The issue is that switching to a "free" (however one defines that, which is a discussion unto itself) OS will not solve the problem at all. All that will happen is you'll have to pirate your videos, which is the same damn solution that you'd have to go to under Windows... so the OS change has netted you no benefit whatsoever with respect to this DRM issue.

      --
      "16MB (fuck off, MiB fascists)" - The Mighty Buzzard
    2. Re:I'll bite. by toadlife · · Score: 4, Insightful

      You Free(TM) OS fanboys are all fucking idiots.

      The original poster proposed using a Free(TM) OS as a method of fighting DRM.
      The next poster correctly pointed out that using a Free(TM) OS has absolutely nothing to do with the issue.
      Then you idiots keep railing about how using a Free(TM) OS will somehow solve the DRM problem - completely ignoring (and seemingly ignorant of) the fact that DRM can be implemented in ANY operating system with or without cooperation from the authors of the OS.

      The issue is DRM and protected content, not operating systems. You can choose not to purchase and consume protected content weather or not you run a Free(TM) OS or not.

      --
      I don't always use unix-like operating systems; but when I do, I prefer FreeBSD.
    3. Re:I'll bite. by Anonymous Coward · · Score: 5, Insightful

      Umm, the issue is DRM content AND operating systems. Vista added all sorts of "features" whose only point is to restrict the way that videos can be played back and make overly restrictive digital rights restrictions easier. DRM "could" be implemented under Linux, but there is not pervasive rights restrictions throught libraries, the kernel, and the X server as there are rights restrictions in Vista through libraries, kernel, and video system. A "protected video path" type setup under Linux would simply not be very possible, and if someone tried it, the source is available so it can be circumvented trivially.

                The primary reason for free software being a good antidote to DRM is that I am voting with my wallet. Buying or staying with XP "instead" of Vista doesn't send Microsoft the message -- they may want you to get Vista, but you are still sending money Microsoft's way. OSX is also a big DRM supporter. So, by not purchasing OSX or Windows it sends the message to Apple & Microsoft that I will not spend money with DRM supporters.

    4. Re:I'll bite. by SanityInAnarchy · · Score: 3, Insightful

      completely ignoring (and seemingly ignorant of) the fact that DRM can be implemented in ANY operating system with or without cooperation from the authors of the OS.

      That part is not true.

      At least on a Free(TM) OS, more Free than Linux currently is, it would not be possible to implement effective DRM, because the user would effectively have control over everything the application has access to. This means that, for instance, you could always run it in a virtual machine, record all traffic in and out of it (including to the pseudo random number generator library), and do a replay attack on it.

      That's the more brute-force attack. The fact is, a rootkit should be much easier on Linux. Given the default policy of no root access and the sheer variety of kernels out there, there's simply far less that an app can be sure of about its environment, which makes it much more difficult to tell if that environment is "real" or "trusted". Most games which have been ported to Linux did not bother to port any of the CD-based copy protection, probably because they realized how insanely simple it would be for Linux people to implement an undetectable Daemontools.

      With at least the major proprietary OSes, you'll first have to crack the DRM that's built-in to the OS -- convince it that it really is running on bare metal, or convince it to let you do that messing-with-the-IO trick.

      So it doesn't completely solve the problem, but I do believe a free system is a lot more hostile, in practice and also in culture, to DRM.

      I'm fully aware that Linux itself can have binary kernel modules, at which point, there's really no technological difference. But the cultural difference is important. Anyone switching to Linux is also going to be acutely aware of DRM, partly because things without DRM will work for them, and things with DRM won't (at least for now).

      --
      Don't thank God, thank a doctor!
  23. Re:I call bullshit... by mariushm · · Score: 5, Informative

    He changed the monitors, which caused Vista to invalidate the DRM, much like a Windows Genuine Advantage. Now his Netflix account is invalid and has to revalidate it and for this the application will scan all his licenses and reset all license it finds (which means he would have to contact Amazon and all the other companies and request to have the licenses activated again). Or something like that.

  24. Sounds like an antitrust violation AND fraud by Ungrounded+Lightning · · Score: 3, Interesting

    In order to access the Watch Now service, I had to give Microsoft's DRM sniffing program access to all of the files on my hard drive. If the software found any non-Netflix video files, it would revoke my rights to the content and invalidate the DRM.

    It will destroy your paid-for content if you have other content from another vendor? Sounds like an antitrust violation AND consumer fraud.

    I'd bring this up with the FTC.

    And I'd sue Netflix in small claims for everything you've paid so far. B-)

    = = = =

    Imagine if fifty, just fifty, people a day did that. They might think it's a movement. And that's what it is. The Alice's Restaurant Anti-DRM-masaccree movement. And you can join just by singing it, the next time it comes around on the guitar... B-)

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
  25. Re:Mirror by Kaamoss · · Score: 2, Funny

    The mirror is busted for me too. I love all of the heated comments about the story when the article is inaccessible. Does anyone have a working mirror of this? Is this a fake story? I mean, don't get me wrong, I WANT to hate netflix and all things DRM, but I'd like to have some sort of source to base the hate on....

  26. The three R's of Microsoft is now four by MrKaos · · Score: 3, Funny
    It used to be the three R's of running windows;

    Reboot the machine

    Reload the application

    Reinstall the Operating system

    Now we can add

    Revert to a previous version

    Vista has given me a whole new view of windows, Oh and it looks like the site is past it's quota. Slashdot strikes again.

    --
    My ism, it's full of beliefs.
  27. article text by Anonymous Coward · · Score: 4, Informative

    Even though I'm an HDTV fanatic, it wasn't until this past weekend, that I finally made the jump to an HD monitor. While I don't have HDTV tuners on my Media Center, I do have an HD camcorder and it was important for me to be able to edit my high resolution videos.

    After doing a little bit of research, I decided to pick up a SyncMasterTM 226BW from Samsung. Between the new monitor and my ATI Radeon HD 2600 XT video card, the resolution looks absolutely stunning. Even my home movies look fantastic in HDTV. I really couldn't have been happier with the upgrade.

    Unfortunately, Hollywood isn't quite as thrilled about my new HD Media Dream Machine and they've decided to punish me by revoking my Watch Now privileges from Netflix.

    I first found out about the problem on New Year's Eve, when I went to log into my account. When I tried to launch a streaming movie, I was greeted with an error message asking me to "reset" my DRM. Luckily, Netflix's help page on the topic included a link to a DRM reset utility, but when I went to install the program, I stopped dead in my tracks when I saw this warning.

    [img]

    The minute I saw"this will potentially remove playback licenses from your computer, including those from companies other than Netflix or Microsoft" I knew better than to hit continue. Before nuking my entire digital library, I decided to call Netflix's technical support, to see if I could get to the bottom of my C00D11B1 error message.

    When I called them they confirmed my worst fears. In order to access the Watch Now service, I had to give Microsoft's DRM sniffing program access to all of the files on my hard drive. If the software found any non-Netflix video files, it would revoke my rights to the content and invalidate the DRM. This means that I would lose all the movies that I've purchased from Amazon's Unbox, just to troubleshoot the issue.

    Technically, there is a way to back up the licenses before doing a DRM reset, but it's a pretty complex process, even by my standards. When I asked Netflix for more details, they referred me to Amazon for assistance.

    Perhaps even worse than having to choose between having access to Netflix or giving up my Unbox movies was the realization that my real problems were actually tied to the shiny new monitor that I've already grown fond of.

    Netflix's software allows them to look at the video card, cables and the monitor that you are using and when they checked mine out, it was apparently a little too high def to pass their DRM filters.

    Because my computer allows me to send an unrestricted HDTV feed to my monitor, Hollywood has decided to revoke my ability to stream 480 resolution video files from Netflix. In order to fix my problem, Netflix recommended that I downgrade to a lower res VGA setup.

    As part of their agreement with Hollywood, Netflix uses a program called COPP (Certified Output Protection Protocal). COPP is made by Microsoft and the protocol restricts how you are able to transfer digital files off of your PC. When I ran COPP to identify the error on my machine, it gave me an ominous warning that "the exclusive semaphere is owned by another process."

    My Netflix technician told me that he had never heard of this particular error and thought that it was unique to my setup. When I consulted Microsoft, they suggested that I consult the creator of the program. Since Microsoft wrote the COPP software, I wasn't sure who to turn to after that.

    The irony in all of this, is that the DRM that Hollywood is so much in love with, is really only harming their paying customers. When you do a DRM reset, it's not your pirated files that get revoked, it's the ones that you already paid for that are at risk. I'm not allowed to watch low res Netflix files, even though I have the capability to download high def torrents? How does this even make sense? It's as if the studios want their digital strategies to fail.

    While I understand the need for the studios to protect their content, I believe that these measures g

    1. Re:article text by figleaf · · Score: 2, Informative

      Very weird. I have a Samsung SyncMaster 226BW monitor (which I recently upgraded to from a Dell monitor which finally conked out after 5 years of service), have the same graphics card -- ATI 2600 & I run Vista!
      Yet I had no trouble with Netflix service before or after upgrading.

      The reason I brought the Samsung monitor is because it supports HDCP and I wanted no trouble playing Blu-ray disks. Its a great monitor but for front-on viewing.
      Unfortunately angular view is very better. I wish I had brought some other IPS-based monitor.

      I suspect he is getting some bad support from Netflix.

    2. Re:article text by drawfour · · Score: 2, Insightful

      So, to summarzie:

      He tried to play some NetFlix "Watch Now" content. It didn't want to play back, probably due to some issue with the DRM licensing scheme, which might have tied his montor and video card to the playback license. When looking for help, NetFlix just redirected him to run the COPP tool.

      What he really needs to do is to delete the NetFlix license and get a new one that maps to his new hardware. Instead of giving him a tool to remove only the NetFlix license, NetFlix took the low road and recommended a utility that is meant to remove all licenses cleanly.

      Not only that, but there is a way to back up the licenses he already has so that after COPP removes his licenses, he can reinstate them for the content he already has. He'll need to get a new license for the NetFlix "Watch Now" content, which is really all that he needs to do anyway.

      So Netflix recommended a tool that will make life hard on him, but he has a means to backup the licenses, delete the existing ones, and then reload the licenses from the backup, but he doesn't want to do that.

      Unless I completely missed something from the article text... (Always possible.)

    3. Re:article text by LilMikey · · Score: 2, Interesting

      I think the part you missed is that in the future he can download a higher resolution torrent and never have to worry about backing up anything or getting a new license from who-knows-who thus, the high road is more trouble for consumers than the low road.

      --
      LilMikey.com... I'll stop doing it when you sto
  28. Sorry Server Down - Link To Article by Davis+Freeberg · · Score: 5, Informative

    Sorry everyone /. was a little too powerful for my hosting company and they won't let me up my quota. If anyone knows of any webhosting companies that can handle the /. effect, I'm in the market for a new one. In the meantime, here is a link to another copy of the article in case you would like to read it. If someone can get Commander Taco to update it in the main article, I would appreciate it. Thanks for all the support and I hope that you don't hate me too much for making the mistake of buying Vista and DRM movies. Sometimes you have to experience how crappy DRM is first hand, in order to realize how much value it strips from your content.

    --
    Never Pick A Fight With Someone Who Buys Ink By The Barrel.
    1. Re:Sorry Server Down - Link To Article by ben+there... · · Score: 4, Interesting
      Did you happen to check this first Google result? At least 5 people in that thread got that error, uninstalled "Samsung PC Studio 3" and fixed their C00D11B1 error. Several others uninstalled the latest DivX. A couple others had sound card problems.

      In order to access the Watch Now service, I had to give Microsoft's DRM sniffing program access to all of the files on my hard drive. First off, that's not how Windows Media DRM works. The Netflix Reset Microsoft DRM Utility, I'm guessing, just connects to this site and re-individualizes your DRM (aka: gives you a new key). All your other DRM'd videos from Amazon Unbox or elsewhere are encrypted with, and tied to, the key you already have. If you change that key, they won't work anymore. No "sniffing" necessary.

      If the software found any non-Netflix video files, it would revoke my rights to the content and invalidate the DRM. This means that I would lose all the movies that I've purchased from Amazon's (AMZN) Unbox, just to troubleshoot the issue. Other than making for a good story, losing movies from Amazon Unbox is not really a problem. You can re-download videos you've purchased from Unbox as many times as you want, unlike with iTMS. If your key no longer works, download them again.

      Personally, I've backed up all my Unbox purchases by stripping the DRM with FU4WM and burning the resulting files to DVD, to avoid the potential for any real DRM problems in the future. Unlike this one, which isn't a real problem. It's a software/driver conflict combined with poor tech support, and a blogger who didn't give enough details in the post to solve the problem, but who is instead blowing things way out of proportion.

      I don't like DRM, and therefore don't like using Unbox or Netflix's online services frequently. But let's not exaggerate. This problem has nothing to do with "Hollywood [not being] quite as thrilled about my new HD Media Dream Machine and they've decided to punish me by revoking my Watch Now privileges from Netflix." You had a conflict of some sort on your machine. Tech support gave you the only tool they know to give everyone to fix it. You could just ignore them and solve it yourself without losing your videos. Or, as I said, just download them again, like you are allowed to do with Unbox.
  29. [shallow & pedantic] by AP2k · · Score: 3, Funny

    As knowledgeable as we (the /. community) is I concur, we really IS knowledgible in this sort of stuff.
  30. Re:There are sample videos in the "My Videos" fold by MightyYar · · Score: 2, Interesting

    As soon as you put the word "digital" into a sentence, the XXAA guys lose their shit. I want to know why they think that people care about quality loss? What gives them this impression? Is it the crappy 128Mbps MP3s that everyone is happy to listen to on their iPods? Do they really think that running through the analog port and then encoding is going to significantly degrade quality for these people?

    If you want to talk video, I know an awful lot of people who went to Blockbuster when all they had were well-worn VHS tapes with this god-awful Macrovision protection. The picture on most flat-panels look shittier than the picture on the tube TVs that they replace, but people buy them anyway because they are more convenient and don't require the entire living room.

    --
    W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
  31. Re:Simple solution by Ice+Wewe · · Score: 2, Informative

    Here's an idea. Don't use Netflix. Just pretend they went bankrupt and no longer exist. Seriously, fuck em!

    Onto the next media provider please...

    Rent desired DVD. Download HandBrake. Encode into H264.

    Legal? AFAIK it is in countries that don't have the wonderful copyright laws the US does... but I'm not a lawyer.

    As bad as downloading it from a torrent? I think not.

    To quote bash.org: "I saw 2 men in black suits knocking on my door so I microwaved my hard drive :\"

  32. My DRM experience, I hope businesses are watching by Kris_J · · Score: 4, Interesting
    Here's a quicky timeline of a work DRM experience:
    • Organisation acquires vendor's DRM-protected video disc, gets temporary license to try it out.
    • Staff member sits on it 'cause she's busy, temp license runs out.
    • Second temp license requested, IT manager attempts to get videos playing. Any attempt on the laptop he's current using results in a crash.
    • IT manager puts it aside long enough for the second temp license to expire, then hands it to me.
    • I don't know any of the above as I try to get it working. Ironically, since I'm on a Vista PC all the Media Player DRM works perfectly, but the license isn't current.
    • Call vendor to try and get license sorted out, they refuse to help saying we've already had plenty of time to try it.
    • I explain DRM to the involved staff here.
    • We contact the vendor to say that since we've never been able to get it working, we don't want it.
    • Vendor panics at missed sale, gives us third trial license.
    • We get videos playing, finally, on a laptop that can be used for presentations.
    • We buy product (sigh).
    I should find out if it's still working or if it's fallen over in the few months since I last saw it.
  33. Re:I call bullshit... by gEvil+(beta) · · Score: 2, Interesting

    I'm curious to know what happens when he lets the WMV authentication program do its thing. I wonder if he'll simply need to re-enter his Amazon ID to reauthenticate his UnBox purchases. If that's the case then this whole thing is incredibly overblown. Of course we'll never see a followup, so we'll never know (at least not in this guys case).

    --
    This guy's the limit!
  34. he also changed his video card by Joe+The+Dragon · · Score: 2, Informative

    he also changed his video card and likely the video is tied to the old SN / ID of the hdcp chip in the old video card.

  35. Re:I'll bite back. by Kludge · · Score: 2, Informative

    You Free(TM) OS fanboys are all fucking idiots. Perhaps. But we know what we're doing.

    Because my computer allows me to send an unrestricted HDTV feed to my monitor, Hollywood has decided to revoke my ability to stream 480 resolution video files... This is obviously software DRM, not hardware.

    DRM can be implemented in ANY operating system with or without cooperation from the authors of the OS But on an OS to which I have the code, I can dump any data that flows to my video or sound card and reencode it as I wish, rendering the DRM useless. If everyone used such open source OS systems, companies would not bother implementing DRM.
  36. Re:Slashdotted. by MillionthMonkey · · Score: 4, Funny

    And he's requested Google to not cache it? That was helpful!

    He DID request in his robots.txt for Google to cache it. Unfortunately his robots.txt file got invalidated during a server upgrade and Hollywood revoked his right to allow Google to copy it.

  37. it would seem... by theheadlessrabbit · · Score: 2, Insightful

    it seems like all these companies have forgotten that their users are the source of their income.

    keep treating us this way, and see what happens!

    I have always found services like netflix to be unnecessary. I use a little-known service called bit-torrent to get my movies. the selection is good and the price is great. best of all, no region restrictions, and no DRM! everyone should use it!

    --
    -I only code in BASIC.-
  38. DO NOT use Layeredtech or SAVVIS by imunfair · · Score: 3, Interesting

    DO NOT buy from Layeredtech or any SAVVIS reseller if you can help it!
    I would have recommended them, until they shut off my server because they didn't approve of one of my websites (which wasn't in any way illegal) - and would only turn it back on if I would remove the offending website. Not only the content, the entire site. They wouldn't even let me put an index page up explaining to visitors what had happened to the site!

    Read on if you want the long explanation. Proof via saved web pages are links at the end

    --

    I hosted a forum (think PHPBB type) on my server, among other things. At one point it was a fairly popular hang out for kids on AOL Instant Messenger - and in one thread they were discussing social engineering as a way to obtain screen names. No explicit details, just in general. Eventually I re-purposed the forum and moved these threads to an 'Archive' section in case anyone wanted information at a later date. The last post in the offending thread was July 8, 2005.

    On October 5, 2006 - over a year later - I get an email from Layeredtech, saying I have violated the SAVVIS AUP (SAVVIS is their upstream host - Layeredtech is just a reseller basically). AOL had emailed SAVVIS and claimed the thread was hosting confidential AOL information. SAVVIS then incompetently classified it as a "phishing site" and passed it on to Layeredtech. The Layeredtech rep looked at the site and changed the description to "hack site". Now keep in mind this has all happened in the space of less than 3 hours, before they decide to disconnect the server completely from the network until I respond. I notice the site is down/check my email 30 minutes later and see what has happened - asking them to reevaluate and also verify that the takedown request was from AOL and not from a malicious 3rd party.

    After a few more back and forth replies I am told that the server will be put back online if I make the entire site resolve to a 404 error - nothing else will suffice. (Remember, the only offending material is one year old thread in an entire forum) I finally agree as I have no other way to get the most recent database backups off the server. At this point I'm thinking that the 404 request is just 'letter of the law' and maybe the rep just has to say that. I make my backups just to be safe, and replace the entire forum with an index page announcing why it was down.

    A week later I get an email saying that I must remove this index page and make it resolve to a 404 or they will shut down the server again. At this point I cancel my account with them and move my data elsewhere.

    Now, this is just conjecture on my part - but at the time I did some research and found an article about AOL and SAVVIS doing some business together, so it's possible that's why they dealt with it so harshly - but I wouldn't want to risk it, and wouldn't give my business to anyone who handled a matter so entirely incompetently as those two did (Layeredtech and SAVVIS).

    Here are the pages from the whole fiasco:

    the offending forum thread:
    http://www.tsourceweb.com/files/ltserver/post.htm

    the entire support ticket exchange with layeredtech:
    http://www.tsourceweb.com/files/ltserver/layered.htm

    my temporary announcement page:
    http://www.tsourceweb.com/files/ltserver/index.html

  39. hate to say i told you so... by Thirdsin · · Score: 4, Insightful

    Bad situation, definitely...
    And before I say this and everyone mods me for flamebait, i'm just echoing what I think is right...

    STOP BUYING DRM PROTECTED MEDIA. Problem solved. Read a book, peruse Slashdot, talk to your wife... i dunno, but giving the hollywood pigs their chow will not bring about any change.
    mod away, sry.

    --
    No words of wisedom here.
  40. Good by saladpuncher · · Score: 3, Informative

    Dear makers of DRM: please keep this up! Please, please, please keep making it harder for consumers to view your stuff. I've got an idea! How about a program that deletes all mp3s and (why the hell not) installs a root kit. I still don't think that goes far enough. You might want to kill all avi file usage too. Of course this only hurts the low tech pirates. You might want to limit streaming to ANY device that hasn't been registered. How about if I decide to take a game to a friend's house to show him how awesome it is? Fuck that! He hasn't paid a license so brick his machine. Pop a new HD-DVD/Blue Ray/ETC into a car stereo? Better make that thing call home before he can hear it. Also maybe make him swipe a card, enter a password and give a retinal scan too. Make him jump through hoops! Hoops that are on FIRE! Maybe then people will dump this tired crap and move to a standard that works for everyone.

  41. Brilliant comment, that by heinousjay · · Score: 2, Interesting

    Netflix has a monopoly on movies? I was not aware.

    --
    Slashdot - where whining about luck is the new way to make the world you want.
  42. State-of-the-art watermarking techniques by this+great+guy · · Score: 4, Interesting

    I remember reading 2-3 years ago research articles claiming that state-of-the-art image watermarking techniques were pretty robust against alterations and 100% undetectable even though their algorithms were known. Which makes sense, this is the same principle as in cryptography: the security of the mechanism should not rely on the secrecy of the algorithm itself.

    Now I understand that video watermarking techniques is an entirely different domain, but I am surprised by your comment... So are you talking about watermarking of images or videos ?

  43. Why use HDMI? by wall0159 · · Score: 2, Insightful

    I just don't get this. I have a 22" LCD widescreen Acer monitor - 1680x1050, and it only has a VGA connector. It looks beautiful.

    To be honest, I'm fairly skeptical about the claims of superiority of HDMI. Are people being suckered?

    1. Re:Why use HDMI? by monsted · · Score: 3, Informative

      Close. HDMI is DVI with sound (basically good old SPDIF). DVI supports HDCP (on some devices) and HDCP isn't a requirement on HDMI.

      The problem is that some things require HDCP on high quality video signals, thus needing HDCP-enabled DVI or HDMI devices. The same goes for high quality sound, but since there's no protection on SPDIF, you're just out of luck. I believe that Vista will destroy your sound quality if DRM-infested media is played with an SPDIF output.

  44. Not fully digital, but still nice by glindsey · · Score: 4, Interesting

    This can all be solved by a little device called HDFury. It sits between your display and your DRM enabled device and converts from nasty DRM laden, to beautiful, DRM free signals. Completely digitally. (Unless you get the VGA model) I'm afraid not -- it converts HDMI to an analog RGB signal which is then output to your monitor (or TV/projector with RGB inputs).

    In theory, future HDCP content could invalidate whatever key it is using to decrypt the signal; in practice, the makers of the HDFury probably cloned the keys of something extremely popular (for example, a Sony Bravia or Sharp Aquos television), so revoking the key would infuriate thousands of HDTV owners.

    The manufacturers of HDFury say that it is a totally legal conversion device, but they're either ignorant, or lying. The specifications for HDCP-protected content state that it is up to the content provider whether analog outputs on the device are enabled. Something tells me they're not exactly honoring what the content provider tells them to do.

    (I probably don't have to tell you that even attempting to purchase an HDFury makes you a criminal in the United States thanks to the DMCA, but if you're the sort to buy one I doubt you're very worried about that.)
  45. Re:Is Piracy a problem? by brouski · · Score: 2, Insightful

    I don't think "the free flow of information" was ever intended to include Halo 3 and episodes of Lost. So yes, I think piracy is a problem.

    --
    Proud member of the American Non Sequitur Society. We might not make much sense, but boy do we love pizza!
  46. Drm. by changa · · Score: 4, Funny


    Strange game... only winning move is not to play.