HD Monitor Causes DRM Issues with Netflix
Jeremiah Cornelius points us to Davis Freeberg's blog, where he discusses his "nightmare scenario" of losing access to his DRM-protected purchases by upgrading his PC monitor.
"When I called them they confirmed my worst fears. In order to access the Watch Now service, I had to give Microsoft's DRM sniffing program access to all of the files on my hard drive. If the software found any non-Netflix video files, it would revoke my rights to the content and invalidate the DRM. This means that I would lose all the movies that I've purchased from Amazon's Unbox, just to troubleshoot the issue. Because my computer allows me to send an unrestricted HDTV feed to my monitor, Hollywood has decided to revoke my ability to stream 480 resolution video files from Netflix. In order to fix my problem, Netflix recommended that I downgrade to a lower res VGA setup."
Tag this Vista only. I ain't got no problems like that with XP.
Yet another reason to pirate all the content you want.
Looks like I'll be cancelling my Netflix account for awhile then. Once again, it proves that companies make it easier to just pirate stuff than it is to try and legally pay for it.
I buy sheet music online - the site only allows you to print to a physical printer NOT a PDF recorder (it also prints my full name on the sheet music). I'm sure there is someone who is smart enough out there to bypass this, I've thought about it (for the technical challenge) but really I'm probably just to lazy to even try.
This was one of those "features" of Vista that I heard about in the earlier days of the hype. There wasn't a clearly defined explanation of how they would indeed tie DRM to your HD monitor but I guess the results are starting to show. Someday maybe all of our hardware will be locked down so that if you don't buy content with appropriate DRM, it simply won't play. Hurray for freedom!
Do not buy from Netflix. If they are this stupid, then simply quit buying from them. More importantly, let them know why. Once that happens enough, they will quit doing this. Until then, the MPAA (who is really behind this) will continue to do this.
I prefer the "u" in honour as it seems to be missing these days.
This perhaps doesn't directly address the problem mentioned, but this is what I do. I only bother with Netflix DRM because I get it "free" anyway with my subscription.
Anyway, using a script I wrote, I parse the HTML saved from Firefox (pretending to be IE7) and download the highest bandwidth version of a movie. I then cringe and for the only time each month boot Windows and using Mirakagi, FreeUse4Win, WMP and unDRM the file. Then I can play in perpetuity in Linux/MythTV.
The size of the files is normally 1-2GB. Yes, that's less than DVD quality, but pretty acceptable in most cases. You can fetch the keys for 9 hours of movies per month (for the basic subscription), but they round up, so if you do it carefully and get keys for 8.5 hours of movies, you can make the last one a 3 hour epic - about 5-7 movies total.
This is all based upon information I got from here: http://forum.rorta.net/showthread.php?t=1134&page=6 (link to last page)
Kaffeine didn't play the resulting WMVs very well. mplayer and VLC do a better job.
This sounds suspicious. If this story is true, then all the more reason to be extra mistrusting about the pay-for video download sites. For audio (at Amazon), it's dumb simple: click the song you want, & download your mp3(with one-click service). Why shouldn't it be this simple with video (I haven't tried Unbox yet)?
Read the F'ing EULA my friend.
And if you don't stop fast-forwarding through those Axe commercials we're going to deactivate your reproductive module.
The fact that you can download mp3s from amazon.com is probably due to the fact that computer speakers have become such a low-end commodity that vendors can't convince anyone to "upgrade" to DRM-enabled models.
Your courageous and selfless spelling corrections have made me a better person.
mfilemon is a printer port driver for Windows 2000/XP (maybe Vista and 2003, ymmv), so the Windows Printer thinks it's an Applescript or generic HP laser printer but it actually just dumps postscript files in a directory of your choosing. You can probably rig up any number of other scenarios where a "real" printer just sends postscript output to a network port somewhere that you can capture, or just turn on print-to-file with a normal printer, depending on how smart the DRM on the application is.
Did Soulskill make any attempt to verify this story before allowing it to be posted? I really don't things are as they appear. For one it sounds like a Microsoft problem not a Netflix problem.
Oh, I wish I'd copied the text while it was still mysterious red. Anyway, he provides screenshots, model numbers, and so forth. There's a "DRM reset" tool that Netflix recommended that they say will nuke anything from other vendors. It's clear that his digital restrictions keystore became corrupted somehow, and Netflix, Amazon, and Microsoft all directed him to each other. In the end he wonders why he bothered paying at all, noting that he could obtain higher-resolution rips for less money using bittorrent.
Looks like the webserver had some non-netflix content on it and its DRM got revoked.
"-1 Troll" is the apparently the same as "-1 I disagree with you."
I don't see why all the antipathy against Netflix exists - it's not even Netflix that is distributing the files he would lose, just that the streaming player will not work because of a corruption in the DRM database.
Blame Windows for not having a better handle on backing up that data, sure. Blame UnBox for selling such crippled media - OK then. But Netflix has no other choices because content providers will not accept other solutions. They aren't even storing anything locally, just streaming.
"There is more worth loving than we have strength to love." - Brian Jay Stanley
you should have known when you bought DRM tainted video. There is no perpetual access to the data you paid for.In the short term DRM might look harmless but its going to be a pain in the neck for people who actually pay for using it.
Solution: Use your wallet to prove your point. Buy used cds and dvds if you must. Stay away from HDDVD and blueray disks/players. Buy mp3 audio from amazon.com and stop buying DRM stuff.
A Microsoft problem? No. The feature is implemented correctly. If the monitor does not have the authorization chip that the new drivers in Vista are set to check for (thus closing the analog hole), the DRM will not play. Because VGA is older, the content will play on that. It's a feature of Windows Media, that might be fixed if Microsoft does not implement the monitor check in Silverlight which they are switching to. Since they want to support Macs, and Apple isn't that stupid, hopefully they won't be able to.
--Sam
This is a bug that only affects Windows Vista (defective DRM is prevalent). Upgrading to Windows XP will solve the problem.
Portable versions of Firefox, GIMP, LibreOffice, etc
This should be moderated as +5 Interesting, not because of DRM-digital anecdote, but because somebody actually got Creative drivers to work!
Chickens! Why it seems they've come home to roost!
I always said that as soon as customers started loosing legally purchased media and having real difficulties with brand new hardware that the days or DRM would be over. Could that day be here already?! Happy 2008 all.
To boldly use to and too two times and get it right too! They're not gonna believe their eyes when they see it there!
I guess you'd argue that since I'm not in prison, I not really free, since I don't have the freedom to enjoy their nice stripped outfits? What part of Free OS didn't you understand?
No, I'd argue that you don't understand the issue. A Free OS doesn't fix the problem.
He changed the monitors, which caused Vista to invalidate the DRM, much like a Windows Genuine Advantage. Now his Netflix account is invalid and has to revalidate it and for this the application will scan all his licenses and reset all license it finds (which means he would have to contact Amazon and all the other companies and request to have the licenses activated again). Or something like that.
In order to access the Watch Now service, I had to give Microsoft's DRM sniffing program access to all of the files on my hard drive. If the software found any non-Netflix video files, it would revoke my rights to the content and invalidate the DRM.
It will destroy your paid-for content if you have other content from another vendor? Sounds like an antitrust violation AND consumer fraud.
I'd bring this up with the FTC.
And I'd sue Netflix in small claims for everything you've paid so far. B-)
= = = =
Imagine if fifty, just fifty, people a day did that. They might think it's a movement. And that's what it is. The Alice's Restaurant Anti-DRM-masaccree movement. And you can join just by singing it, the next time it comes around on the guitar... B-)
Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
The mirror is busted for me too. I love all of the heated comments about the story when the article is inaccessible. Does anyone have a working mirror of this? Is this a fake story? I mean, don't get me wrong, I WANT to hate netflix and all things DRM, but I'd like to have some sort of source to base the hate on....
Reboot the machine
Reload the application
Reinstall the Operating system
Now we can add
Revert to a previous version
Vista has given me a whole new view of windows, Oh and it looks like the site is past it's quota. Slashdot strikes again.
My ism, it's full of beliefs.
Even though I'm an HDTV fanatic, it wasn't until this past weekend, that I finally made the jump to an HD monitor. While I don't have HDTV tuners on my Media Center, I do have an HD camcorder and it was important for me to be able to edit my high resolution videos.
After doing a little bit of research, I decided to pick up a SyncMasterTM 226BW from Samsung. Between the new monitor and my ATI Radeon HD 2600 XT video card, the resolution looks absolutely stunning. Even my home movies look fantastic in HDTV. I really couldn't have been happier with the upgrade.
Unfortunately, Hollywood isn't quite as thrilled about my new HD Media Dream Machine and they've decided to punish me by revoking my Watch Now privileges from Netflix.
I first found out about the problem on New Year's Eve, when I went to log into my account. When I tried to launch a streaming movie, I was greeted with an error message asking me to "reset" my DRM. Luckily, Netflix's help page on the topic included a link to a DRM reset utility, but when I went to install the program, I stopped dead in my tracks when I saw this warning.
[img]
The minute I saw"this will potentially remove playback licenses from your computer, including those from companies other than Netflix or Microsoft" I knew better than to hit continue. Before nuking my entire digital library, I decided to call Netflix's technical support, to see if I could get to the bottom of my C00D11B1 error message.
When I called them they confirmed my worst fears. In order to access the Watch Now service, I had to give Microsoft's DRM sniffing program access to all of the files on my hard drive. If the software found any non-Netflix video files, it would revoke my rights to the content and invalidate the DRM. This means that I would lose all the movies that I've purchased from Amazon's Unbox, just to troubleshoot the issue.
Technically, there is a way to back up the licenses before doing a DRM reset, but it's a pretty complex process, even by my standards. When I asked Netflix for more details, they referred me to Amazon for assistance.
Perhaps even worse than having to choose between having access to Netflix or giving up my Unbox movies was the realization that my real problems were actually tied to the shiny new monitor that I've already grown fond of.
Netflix's software allows them to look at the video card, cables and the monitor that you are using and when they checked mine out, it was apparently a little too high def to pass their DRM filters.
Because my computer allows me to send an unrestricted HDTV feed to my monitor, Hollywood has decided to revoke my ability to stream 480 resolution video files from Netflix. In order to fix my problem, Netflix recommended that I downgrade to a lower res VGA setup.
As part of their agreement with Hollywood, Netflix uses a program called COPP (Certified Output Protection Protocal). COPP is made by Microsoft and the protocol restricts how you are able to transfer digital files off of your PC. When I ran COPP to identify the error on my machine, it gave me an ominous warning that "the exclusive semaphere is owned by another process."
My Netflix technician told me that he had never heard of this particular error and thought that it was unique to my setup. When I consulted Microsoft, they suggested that I consult the creator of the program. Since Microsoft wrote the COPP software, I wasn't sure who to turn to after that.
The irony in all of this, is that the DRM that Hollywood is so much in love with, is really only harming their paying customers. When you do a DRM reset, it's not your pirated files that get revoked, it's the ones that you already paid for that are at risk. I'm not allowed to watch low res Netflix files, even though I have the capability to download high def torrents? How does this even make sense? It's as if the studios want their digital strategies to fail.
While I understand the need for the studios to protect their content, I believe that these measures g
Sorry everyone /. was a little too powerful for my hosting company and they won't let me up my quota. If anyone knows of any webhosting companies that can handle the /. effect, I'm in the market for a new one. In the meantime, here is a link to another copy of the article in case you would like to read it. If someone can get Commander Taco to update it in the main article, I would appreciate it. Thanks for all the support and I hope that you don't hate me too much for making the mistake of buying Vista and DRM movies. Sometimes you have to experience how crappy DRM is first hand, in order to realize how much value it strips from your content.
Never Pick A Fight With Someone Who Buys Ink By The Barrel.
As soon as you put the word "digital" into a sentence, the XXAA guys lose their shit. I want to know why they think that people care about quality loss? What gives them this impression? Is it the crappy 128Mbps MP3s that everyone is happy to listen to on their iPods? Do they really think that running through the analog port and then encoding is going to significantly degrade quality for these people?
If you want to talk video, I know an awful lot of people who went to Blockbuster when all they had were well-worn VHS tapes with this god-awful Macrovision protection. The picture on most flat-panels look shittier than the picture on the tube TVs that they replace, but people buy them anyway because they are more convenient and don't require the entire living room.
W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
Onto the next media provider please...
Rent desired DVD. Download HandBrake. Encode into H264.
Legal? AFAIK it is in countries that don't have the wonderful copyright laws the US does... but I'm not a lawyer.
As bad as downloading it from a torrent? I think not.
To quote bash.org: "I saw 2 men in black suits knocking on my door so I microwaved my hard drive :\"
- Organisation acquires vendor's DRM-protected video disc, gets temporary license to try it out.
- Staff member sits on it 'cause she's busy, temp license runs out.
- Second temp license requested, IT manager attempts to get videos playing. Any attempt on the laptop he's current using results in a crash.
- IT manager puts it aside long enough for the second temp license to expire, then hands it to me.
- I don't know any of the above as I try to get it working. Ironically, since I'm on a Vista PC all the Media Player DRM works perfectly, but the license isn't current.
- Call vendor to try and get license sorted out, they refuse to help saying we've already had plenty of time to try it.
- I explain DRM to the involved staff here.
- We contact the vendor to say that since we've never been able to get it working, we don't want it.
- Vendor panics at missed sale, gives us third trial license.
- We get videos playing, finally, on a laptop that can be used for presentations.
- We buy product (sigh).
I should find out if it's still working or if it's fallen over in the few months since I last saw it.I'm curious to know what happens when he lets the WMV authentication program do its thing. I wonder if he'll simply need to re-enter his Amazon ID to reauthenticate his UnBox purchases. If that's the case then this whole thing is incredibly overblown. Of course we'll never see a followup, so we'll never know (at least not in this guys case).
This guy's the limit!
he also changed his video card and likely the video is tied to the old SN / ID of the hdcp chip in the old video card.
And he's requested Google to not cache it? That was helpful!
He DID request in his robots.txt for Google to cache it. Unfortunately his robots.txt file got invalidated during a server upgrade and Hollywood revoked his right to allow Google to copy it.
it seems like all these companies have forgotten that their users are the source of their income.
keep treating us this way, and see what happens!
I have always found services like netflix to be unnecessary. I use a little-known service called bit-torrent to get my movies. the selection is good and the price is great. best of all, no region restrictions, and no DRM! everyone should use it!
-I only code in BASIC.-
DO NOT buy from Layeredtech or any SAVVIS reseller if you can help it!
I would have recommended them, until they shut off my server because they didn't approve of one of my websites (which wasn't in any way illegal) - and would only turn it back on if I would remove the offending website. Not only the content, the entire site. They wouldn't even let me put an index page up explaining to visitors what had happened to the site!
Read on if you want the long explanation. Proof via saved web pages are links at the end
--
I hosted a forum (think PHPBB type) on my server, among other things. At one point it was a fairly popular hang out for kids on AOL Instant Messenger - and in one thread they were discussing social engineering as a way to obtain screen names. No explicit details, just in general. Eventually I re-purposed the forum and moved these threads to an 'Archive' section in case anyone wanted information at a later date. The last post in the offending thread was July 8, 2005.
On October 5, 2006 - over a year later - I get an email from Layeredtech, saying I have violated the SAVVIS AUP (SAVVIS is their upstream host - Layeredtech is just a reseller basically). AOL had emailed SAVVIS and claimed the thread was hosting confidential AOL information. SAVVIS then incompetently classified it as a "phishing site" and passed it on to Layeredtech. The Layeredtech rep looked at the site and changed the description to "hack site". Now keep in mind this has all happened in the space of less than 3 hours, before they decide to disconnect the server completely from the network until I respond. I notice the site is down/check my email 30 minutes later and see what has happened - asking them to reevaluate and also verify that the takedown request was from AOL and not from a malicious 3rd party.
After a few more back and forth replies I am told that the server will be put back online if I make the entire site resolve to a 404 error - nothing else will suffice. (Remember, the only offending material is one year old thread in an entire forum) I finally agree as I have no other way to get the most recent database backups off the server. At this point I'm thinking that the 404 request is just 'letter of the law' and maybe the rep just has to say that. I make my backups just to be safe, and replace the entire forum with an index page announcing why it was down.
A week later I get an email saying that I must remove this index page and make it resolve to a 404 or they will shut down the server again. At this point I cancel my account with them and move my data elsewhere.
Now, this is just conjecture on my part - but at the time I did some research and found an article about AOL and SAVVIS doing some business together, so it's possible that's why they dealt with it so harshly - but I wouldn't want to risk it, and wouldn't give my business to anyone who handled a matter so entirely incompetently as those two did (Layeredtech and SAVVIS).
Here are the pages from the whole fiasco:
the offending forum thread:
http://www.tsourceweb.com/files/ltserver/post.htm
the entire support ticket exchange with layeredtech:
http://www.tsourceweb.com/files/ltserver/layered.htm
my temporary announcement page:
http://www.tsourceweb.com/files/ltserver/index.html
Bad situation, definitely...
And before I say this and everyone mods me for flamebait, i'm just echoing what I think is right...
STOP BUYING DRM PROTECTED MEDIA. Problem solved. Read a book, peruse Slashdot, talk to your wife... i dunno, but giving the hollywood pigs their chow will not bring about any change.
mod away, sry.
No words of wisedom here.
Dear makers of DRM: please keep this up! Please, please, please keep making it harder for consumers to view your stuff. I've got an idea! How about a program that deletes all mp3s and (why the hell not) installs a root kit. I still don't think that goes far enough. You might want to kill all avi file usage too. Of course this only hurts the low tech pirates. You might want to limit streaming to ANY device that hasn't been registered. How about if I decide to take a game to a friend's house to show him how awesome it is? Fuck that! He hasn't paid a license so brick his machine. Pop a new HD-DVD/Blue Ray/ETC into a car stereo? Better make that thing call home before he can hear it. Also maybe make him swipe a card, enter a password and give a retinal scan too. Make him jump through hoops! Hoops that are on FIRE! Maybe then people will dump this tired crap and move to a standard that works for everyone.
Netflix has a monopoly on movies? I was not aware.
Slashdot - where whining about luck is the new way to make the world you want.
I remember reading 2-3 years ago research articles claiming that state-of-the-art image watermarking techniques were pretty robust against alterations and 100% undetectable even though their algorithms were known. Which makes sense, this is the same principle as in cryptography: the security of the mechanism should not rely on the secrecy of the algorithm itself.
Now I understand that video watermarking techniques is an entirely different domain, but I am surprised by your comment... So are you talking about watermarking of images or videos ?
I just don't get this. I have a 22" LCD widescreen Acer monitor - 1680x1050, and it only has a VGA connector. It looks beautiful.
To be honest, I'm fairly skeptical about the claims of superiority of HDMI. Are people being suckered?
In theory, future HDCP content could invalidate whatever key it is using to decrypt the signal; in practice, the makers of the HDFury probably cloned the keys of something extremely popular (for example, a Sony Bravia or Sharp Aquos television), so revoking the key would infuriate thousands of HDTV owners.
The manufacturers of HDFury say that it is a totally legal conversion device, but they're either ignorant, or lying. The specifications for HDCP-protected content state that it is up to the content provider whether analog outputs on the device are enabled. Something tells me they're not exactly honoring what the content provider tells them to do.
(I probably don't have to tell you that even attempting to purchase an HDFury makes you a criminal in the United States thanks to the DMCA, but if you're the sort to buy one I doubt you're very worried about that.)
I don't think "the free flow of information" was ever intended to include Halo 3 and episodes of Lost. So yes, I think piracy is a problem.
Proud member of the American Non Sequitur Society. We might not make much sense, but boy do we love pizza!
Strange game... only winning move is not to play.