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The Dirty Jobs of IT

dantwood writes "In an Infoworld article, Dan Tynan writes about the '7 Dirtiest Jobs' in IT. Number three? Enterprise espionage engineer (black ops). 'Seeking slippery individuals comfortable with lying, cheating, stealing, breaking, and entering for penetration testing of enterprise networks. Requirements include familiarity with hacking, malware, and forgery; must be able to plausibly impersonate a pest control specialist or a fire marshal. Please submit rap sheet along with resume.'" Paging Mike Rowe, Mike Rowe to the IT desk.

54 of 162 comments (clear)

  1. Link covers several pages by TFer_Atvar · · Score: 5, Informative
    1. Re:Link covers several pages by waterwingz · · Score: 2, Insightful

      Sorry - the OP of this thread is not really that informative. On most websites that insist on stretching their articles out over many pages there is often a "Printer Friendly" link at the top. That usually gives you the whole article on one page with a minimum of ads and dancing baloney.

      --
      . waterwingz
  2. Uhm... by OpenSourced · · Score: 4, Funny

    lying, cheating, stealing, breaking, and entering for penetration testing of enterprise networks

    Sounds like fun.

    --
    Rome taught me patience and assiduous application to detail. Virtues which temper the boldness of great, general views.
    1. Re:Uhm... by sapphire+wyvern · · Score: 5, Funny

      You know, running a penetration testing firm sounds like an excellent cover for black-hat hackers.

      Nothing gives you plausible deniability for your data heists like being paid to try stealing it in the first place...

    2. Re:Uhm... by Z00L00K · · Score: 2, Interesting
      I wouldn't consider the Legacy systems archaeologist a really dirty job in IT.

      And I actually think that a really dirty IT job is when management enforces the implementation of a hack that may not only be insecure but also possibly illegal.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
  3. On TV? by psychicsword · · Score: 2, Funny

    When will this be on Dirty Jobs

  4. What about the guy by antifoidulus · · Score: 5, Insightful

    who publishes stories on IT web sites and only puts a tiny amount of information on each page but has tons of pages in a desperate attempt to increase ad revenue? I think that should be #1 on the list.

    1. Re:What about the guy by countSudoku() · · Score: 5, Informative

      Welcome to *world. Everytime you see a URL that ends with ...world.com you're in for a shite load of badly designed pages with a minimum of technical content strewn about a myriad of ugly web-widgets in an attempt to outwit adblock+. Good luck with that! No need to RTFA when that's the case, it's safe to assume anything from the summary.

      --
      This is the NSA, we're gonna geet U h@x0r5! Also, what is a h@x0r5?
    2. Re:What about the guy by morgan_greywolf · · Score: 5, Funny

      Or, how about the guy who publishes user-submitted stories with varying amounts of information on geek websites, adds a misleading headline and sensationalizes the summary, including several misspelled words, and then sits back and waits for all the users to write things like "Fr1st Ps0t", "In Soviet Russia...", "I for one welcome..." and goatse.cx links, all in a desparate attempt to increase subscribers and ad revenue?

      I, for one, welcome our new dirty, spelling-challenged, sensationalizing user-submitted story-posting editor overlords!

    3. Re:What about the guy by techno-vampire · · Score: 2, Insightful

      No, because whoever wrote that isn't in IT, he's a journalist. Writing articles to maximize the number of ads is an important part of his job. If he thought that writing pages like that was a Bad Thing, he'd be in a different industry.

      --
      Good, inexpensive web hosting
    4. Re:What about the guy by qzulla · · Score: 2, Informative

      I just hit the print it link and read it all on one page.

      But yeah, those multiple page things annoy me too.

      qz

    5. Re:What about the guy by Inda · · Score: 2, Insightful

      gamecopyworld.com - that's got to be one of the best sites ever.

      --
      This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
  5. Depends what you mean by "dirty" by NMajik · · Score: 3, Insightful

    If "dirty" implies unpleasant to preform, I think anything that forces you interact with an end user should be higher on the list. If "dirty" implies morally wrong, only the espionage engineer seems to apply. But if "dirty" implies physically dirty, only 1 and 2 apply. This article seems to combine all the different definitions, but I enjoyed reading it anyway. I think intern would fit somewhere on the list event though it isn't a job, exactly. You get to experience whatever other people would like to avoid, so you get a nice spectrum of unpleasantry.

  6. Left out ecommerce by rossz · · Score: 5, Interesting

    For a time I was the primary (er, only) technical person for an eCommerce site. I learned one important lesson. Sales people have zero morals. They would lie to their own mother to make a sale. Hell, they would toss in sex with their baby sister to make a sale. I felt sleazy just keeping their servers running. I hope I never have to take that kind of job again.

    --
    -- Will program for bandwidth
  7. Again with the Wikipedia!! by sczimme · · Score: 4, Insightful


    What is the point of linking to the Dirty Jobs entry on Wikipedia? What's wrong with the actual Discovery Channel site ??

    --
    I want to drag this out as long as possible. Bring me my protractor.
    1. Re:Again with the Wikipedia!! by B3ryllium · · Score: 4, Funny
    2. Re:Again with the Wikipedia!! by dubl-u · · Score: 5, Insightful

      What is the point of linking to the Dirty Jobs entry on Wikipedia? What's wrong with the actual Discovery Channel site?

      Well, I looked at your link and I see some ads and a big Flash thingy. (I'm using FlashBlock so I have to click to view Flash. Wonderful!) If I load the Flash, I see some fancily designed animated cruft with a bunch of buttons that may or may not lead to actual information. Much of text is at slightly random skewed angles, and there's no obvious place to find basic facts.

      When I look a the Wikipedia article, on the other hand, I see no ads, no Flash, and some nicely formatted text, written to give quick answers, laid out in tidy sections, all using a standard format that I'm familiar with from a bunch of previous visits.

      Other than that, no reason.

    3. Re:Again with the Wikipedia!! by georgeav · · Score: 2, Insightful

      Wikipedia is lynx friendly.

    4. Re:Again with the Wikipedia!! by dubl-u · · Score: 5, Insightful

      So your grumbling boils down to a) Flash and b) your comparative lack of familiarity with the Discovery Channel sites.

      No, my point is that Wikipedia is easier to get information out of. That's because they understand that fancy design reduces utility. Further, their only reason for existence is to provide answers, whereas the Discovery Channel has different purposes, like promoting their show, reinforcing the fan base, and selling my attention to advertisers.

      And suggesting that it's somehow more efficient to become familiar with every primary-source site on the web rather than just one? You can't expect to be taken seriously with statements like that, can you?

      it is silly to use Wikipedia when there are better/more direct sources. Basic critical thinking skills will allow you to see that.

      Basic critical thinking skills? Yes, please use them before posting. It will save us all some time.

      More direct sources are very rarely better for a quick overview, which is why I have shelves of dictionaries, almanacs, concordances, indexes, encyclopedias, guides, maps, analyses, abstracts, and literature surveys. I also have plenty of primary sources, and go to them when needed. But the whole point of an encyclopedia, on-line or off-, is to make basic info more conveniently available than primary sources. Which is what 99% of people want as a starting point. If you don't, fine. Post your little link and move along.

    5. Re:Again with the Wikipedia!! by teh+moges · · Score: 4, Funny

      Weird, that's not what your wikipedia page says...

  8. dirty job? by ILuvRamen · · Score: 2, Funny

    Oh really, I think corporate spy would be a simple job. Find out what they want you to do, turn in your company/boss, flip them off as the FBI takes them away, collect the reward and get a new job. Sounds awfully simple to me. If anyone ever asked me to pull some illegal bullshit job like that I'd be like "Hmm, yeah can you repeat that and speak closer to my MP3 recorder?"

    --
    Google's Super Secret Search Algorithm: SELECT @search_results FROM internet WHERE @search_results = 'good'
    1. Re:dirty job? by nomadic · · Score: 2, Insightful

      Oh really, I think corporate spy would be a simple job. Find out what they want you to do, turn in your company/boss, flip them off as the FBI takes them away, collect the reward and get a new job.

      And hope your next employer doesn't hear about what you did...

    2. Re:dirty job? by blhack · · Score: 3, Informative

      Oh really, I think corporate spy would be a simple job. Find out what they want you to do, turn in your company/boss, flip them off as the FBI takes them away, collect the reward and get a new job. Sounds awfully simple to me. If anyone ever asked me to pull some illegal bullshit job like that I'd be like "Hmm, yeah can you repeat that and speak closer to my MP3 recorder?" They're talking about being a pen-tester.
      The company that you're breaking into hired your firm to test their security.
      --
      NewslilySocial News. No lolcats allowed.
  9. Re:Mike Rowe! by Alexx+K · · Score: 5, Informative

    Actually, this guy is the TV narrator, and this guy was sued by Microsoft.

    --
    Don't mind the extra X. Alex
  10. Finally by redeye01 · · Score: 4, Funny

    Finally some recognition.
    Dirty IT job No. 7: Legacy systems archaeologist WANTED: INDIVIDUALS FAMILIAR WITH 3270

  11. #7 seems pretty sweet by sokoban · · Score: 4, Insightful

    Hey, that #7 job doesn't sound bad at all. Legacy systems? I'll take that any day over most of those other jobs. It's probably not very outsourceable and is obscure enough that when you actually do a good job you'll be revered as a god by those who depend on your work.

    --
    09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0 is the magic number.
  12. Servicing equipment neglected for years by Anonymous Coward · · Score: 3, Insightful

    How about equipment in an 'institutional' environment? Replacing printers, terminals and interface hardware in areas where the dust lays almost an inch thick like dryer lint. One spark in the wrong place and FWOOOM. How about facilites where there are wiring problems? Never touch a metal doorframe and a metal computer case at the same time, cause you'll get a jolt (not cola). How about servicing a line printer with five guys with guns on one side and a score or more of arrestees peering at you behind an expanded steel screen with the place smelling like BO, spit and fingerprint ink?

  13. Risking your life to test security by MichaelCrawford · · Score: 5, Interesting
    I took a security course at Interop many years ago. The guy who taught the course worked on a "Tiger Team" that tested the security of White Sands Missile Range in New Mexico. They only base employee who knew in advance was the base commander.

    My teacher stayed in a nearby motel and hacked in over the telephone, but a military officer with expertise in security parachuted into the base at night - it's a big base, with lots of wide open space.

    He started breaking into computer rooms. Interestingly, he was detected but not caught. My teacher intercepted emails from the base staff warning that an intruder had been seen in the area.

    Eventually they went public, and submitted a report to the staff as to how they could improve security.

    They emphasized that this sort of thing is meant to help, and not to cost anyone their jobs.

    --
    Request your free CD of my piano music.
    1. Re:Risking your life to test security by QuantumG · · Score: 5, Interesting

      Parachute eh? Why not just wait until there's an airshow at Holloman airforce base, which is right next door, and drive over to White Sands.. it's not like they have any real border security between the two. I know because I nearly accidentally drove the wrong way into White Sands last time I was at Holloman.. thankfully they do put up a nice big sign saying "WARNING: rockets being tested".

      --
      How we know is more important than what we know.
  14. Mike Rowe? by Jeremiah+Cornelius · · Score: 5, Funny

    Would this then, be a description of Mike Rowe Soft?

    Jus' wonderin'...

    --
    "Flyin' in just a sweet place,
    Never been known to fail..."
  15. #0 dirtiest IT job by freelunch · · Score: 4, Funny

    Slashdot Dupe Checker.

    1. Re:#0 dirtiest IT job by halcyon1234 · · Score: 4, Funny

      Just a note for job-seekers: the above position is yet to be filled. Please drop off resumes at /dev/null.

  16. The real list by halcyon1234 · · Score: 5, Funny

    1) Dreamweaver webmaster
    2) Keyboard cleaner (cheetos and pepsi and genetic splatter, oh my!)
    3) Floating point wrangler
    4) Monochrome wire detangler
    5) Witnessing <body bgcolor="#FFFF00">
    6) rpm dependency arbitrator
    7) "Cowboy Neal option" writer

  17. I don't think so... by painandgreed · · Score: 4, Insightful

    ...help desk zombie, but even lower on the totem pole, is the on-site reboot specialist...

    Having done both, I completely disagree. In fact, I have yet to meet a help desk zombie who hasn't dreamed of becoming an on-site reboot specialist. It doesn't take long for a help desk zombie to wish they could simply get the person on the other end of the phone to do what they tell them and nothing else, or even just understand what they have told them. Getting to be an on-site reboot specialist allows one to work directly on a machine without the person who has no idea playing a literal game of telephone with your instructions to mess things up. In addition, on-site rebooters usually get paid more for doing less and can get rid of angry customers at least for a time by telling them to go get coffee. The only real exception I've seen to this would be the Graveyard Support Vampire who have other priorities than more money or getting the job done ASAP to meet quota.

    1. Re:I don't think so... by painandgreed · · Score: 4, Interesting

      One of the first thing that any IT support person needs to know is that "USERS LIE". With people on the other end of the phone, they are certain there is some secret "fixed" button and if they stall and are a pain long enough, you'll tell them where it is so they make stuff up in an effort to speed things along. Sometimes, you even do tell them where the "fixed" button is (for their problem anyway) and they'll keep on lying because they don't recognise it as being the instructions for pushing the "fixed" button. They may not even know they are lying, but they still lie. Many times, they'll try and describe what is happening, and do so in a way that either offers no information or wrong information who actually knows what the terms they are using actually mean. Then there are the people who simply call the help desk but are still trying to solve the problem on their own. The number of times I've told people to click one button or open a window and not to do anything else, and could hear frantic typing over the phone drives is non-trivial. When I repeat "do not do anything" they'll tell me they aren't. Then when I ask them to do something like read the error message that appears or follow a set of steps that has to be done in order without doing anything else, they tell me to hold on and reboot the machine to return to the state I told them to get in. This in one of the main reasons help desk zombies want to get their hands on the machine, users lie and when the person who is actually trying to fix the machine can't see the machine and must rely upon a lier to tell them what is going in, it makes things really hard.

      On the other side of things, the on-site reboot specialists have to deal with the users who give them no information and still expect results.

    2. Re:I don't think so... by DeathElk · · Score: 2, Insightful

      Wrong, verging on flamebait. Chances are they're supporting software running on a Windows OS, and the first point of call when troubleshooting is to start from a fresh reboot.

  18. #2 isn't dirty in the least by nurb432 · · Score: 4, Insightful

    It may be undesirable by most of the kids around here, but there is nothing bad about coding COBOL for a living:

    You are always in demand, unlike several other IT fields
    Pays well
    Stable work
    Stable code.

    --
    ---- Booth was a patriot ----
    1. Re:#2 isn't dirty in the least by Adambomb · · Score: 2, Insightful

      Stable code. trust me, all COBOL is not created equal.
      --
      Ice Cream has no bones.
  19. Real Dirt by Whiteox · · Score: 2

    More and more I'm finding that simple upgrade jobs are taking longer to do due to masses of dust and crap.
    Upgrading a 256mb to 1 gb takes maybe 5 mins. The last one took over an hour, It was so bad I took photos.
    The dust was so thick that I had to dismantle everything, vacuum, use artist brushes and compressed air, reassemble after oiling the fans! I even replaced the power supply as it was too stuffed with dust to be safe.
    By the time I finished, my workspace was filled with dust, crap everywhere.
    Next time I'll blow it out with compressed air outside in the sunlight.

    --
    Don't be apathetic. Procrastinate!
    1. Re:Real Dirt by KudyardRipling · · Score: 2, Informative

      Ah, yes, 'tis the old eighty gallon tank compressor that blows 120 psi. That's a must have in any computer shop. I had pulled apart a number of Telex controllers that had not been serviced since the mid 1990's. Blowing one of these clean outside may invite either attention from the fire department (the dust cloud looks like smoke) or the green police (DEP) asking questions.

      Any mentions of carousel type color laser printers? Any printer that moves toner cartridges on purpose will always be a mess inside. Metal can wet/dry vac anyone?

      --
      Submission as evidence constitutes plaintiff and/or prosecutorial misconduct.
  20. I really didn't think I was special... by rickb928 · · Score: 3, Funny

    ...but I've had 5 of these jobs in my career.

    No, I haven't had #1, but the wet end of a paper making machine is very close. It's amazing what will grow in warm pulp, if you leave it there a while. And how your shoes literally fall apart when you walk through the stuff they use to clean it off. Literally. In minutes. Leather is no match for DuStrip.

    Cat Herder is the worst of them. Being a rebootnik isn't quite as much fun as a third-party field tech, driving back and forto from the airport 3 miles away in a driving snowstorm to get *another* part to make that ^&*) Alpha server run again, so people can rent porn. Yeah. /.'s will get the incredible irony of that.

    --
    deleting the extra space after periods so i can stay relevant, yeah.
  21. Shenanigans by Fryth · · Score: 2, Interesting

    It's a dirty job to be a penetration tester? Looks pretty cool to me. Awful to stand in a server room sandwiched between (horror!) a server rack and a wall? That's called working in a server room. And since when are support techs all patronizing idiots, and night-shifters all zombies. For the most part, at our company people treat our techs with respect. This is sensationalist BS... a lot of people would kill for any of these jobs.

  22. Forensics Responder by Rurik · · Score: 3, Funny

    The lab tech at the police officer that gets to deal with computer crimes. Yeah, once the police knock down the door to the house of someone collecting child porn, he's the guy that has to touch the keyboard...

    1. Re:Forensics Responder by Fulcrum+of+Evil · · Score: 2, Funny

      rubber gloves. Get the thick ones, too.

      --
      "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
  23. Left out Multi-Level Marketing by Anonymous Coward · · Score: 5, Insightful

    Pretty early on in my career, I worked at a Multi Level Marketing [read: Pyramid Scheme] company.
    The company makes multi-millions, and I was personally in charge of the systems that calculates, tallies, and print out "reward" cheques every month. I had to be intimately familiar with all the details and clauses and sub-clauses and secret definitions of obvious words like "one week" or heck even what "50" means. I knew first hand that what our marketing people said was very different from what our sales people said, which is different from when people call our customer service, and which in turn is many miles away from how the system actually works.

    They never lie, because you get sued when you lie.

    But ever since, I have been convinced that it is dirtier to speak in half-truths and equivocations than out-right lies.

    [confession]
    I was young and dismissed my disgust at the company as my being too "picky" about jobs. I convined myself to tough it out. Eventually I found out the company was stealing from ME, and only then did I quit. So I already got what I deserved. [/confession]

    sorry about posting as AC, but I have a rather unique handle I've been using for quite a few years.

  24. Re:Mixed Metaphors? by Faylone · · Score: 2, Insightful

    While a spelunker isn't likely to be going to explore underwater wrecks, they very well may be going to explore underwater caves.

  25. Dr. House said it best by nhtshot · · Score: 2, Insightful

    Even though medicine and IT aren't obviously related, I've garnered a lot of wonderful problem solving theory from Dr. House.

    Rule #1: Patients lie

  26. Re:"Help Desk" is customer service by Darth_brooks · · Score: 3, Insightful

    I was just chatting with someone about this the other day.

    You're right, Help Desk is a horrible place to expect qualified techies to hang out. It's more of a litmus test than anything else. If you've got some level of skill, you advance out of the help desk and into something useful. If you suck...well...at least you're unlikely to be fired.

    Every place I've worked that had a decent sized IT department had two types of people; Help Desk / Operators that had been there 10+ years, and help desk staff that got promoted or moved on within six months.

    --
    There are some people that if they don't know, you can't tell 'em.
  27. Chemical Plant by enigmastrat · · Score: 4, Interesting

    My best experience with a dirty IT job was at a Chemical Plant turned Furniture Factory. I never before hoped the burning sensation in my hands was just fiberglass.

    --
    Logic is flawed
  28. I was expecting dirty by Chewbacon · · Score: 2, Funny

    I should've read into the "of IT" more. Really, I was thinking someone had a dirtier job than I did repairing cables crawling through the mud under a building, working 40 hours a week in an office that flooded with every rain storm (the water carried beach sand, I was working at a resort), the cables the guys I replaced ran through a cesspool yard... if you're thinking nothing is worse than that, you're right. Sadly, this article raised my hopes that I didn't have it so bad... then crushed them.

    --
    Chewbacon
    The Bible is like Wikipedia: written by a bunch of people and verifiable by questionable sources.
  29. Who are they talking about? by ScrewMaster · · Score: 4, Funny

    The Dirty Jobs of IT

    Is that you, Steve?

    --
    The higher the technology, the sharper that two-edged sword.
  30. Is a user lying? - Use the 2 Second Rule! by Gumbercules!! · · Score: 2, Interesting

    Personal experience has taught me the magic formula for telling when a user (over the phone) is lying. (And no, I don't mean that their lips are moving). In all seriousness, I've found an almost 100% correlation with this simple "is the user lying" test. I call it the 2 Second Rule.

    Ask the user your question. E.g. "Did you do {insert something the user may have done}". If the user takes longer than 2 seconds to reply to a simple yes/no question, they are lying. No one takes 3 seconds to say yes or no.

    People only take this length of time to reply if a more complex thought process has kicked off in the background. Something along the lines of "oh no, I did do that... should I have? Should I tell support? Will they still help me or think less of me if I say yes?" ... at which time a few seconds have passed and you'll hear back down the telephone line ".....no". BINGO! User is lying.

  31. Rap sheet??? by advocate_one · · Score: 2, Insightful

    anyone who was really good at this wouldn't have a rap sheet... as they wouldn't have been caught

    --
    Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
  32. Something wrong with that by octogen · · Score: 4, Informative

    Dirty IT job No. 7: Legacy systems archaeologist
    WANTED: INDIVIDUALS FAMILIAR WITH 3270, VAX/VMS, COBOL, AS/400, AND OTHER LEGACY SYSTEMS

    I have to disagree: It may not be the very best idea to try to connect AS/400 applications to webbrowsers, but an AS/400 is certainly NOT a legacy system. The system architecture of the AS/400 is actually much more modern than that of most other systems. Do you know any other system with a persistent single-level-storage, that continues working exactly where it stopped before the power was lost, after you boot it up again - I mean, it does not RESTART processes, it CONTINUES them. Or do you know another system, where you can plug in a completely different main processor, just recompile the OS kernel, and every application on the system will be AUTOMATICALLY ported to the new processor architecture upon first start - as if they were Java programs? Ever heard of the "technology independent machine interface" (TIMI)?
    Reimplementing your old applications on an AS/400 is much LESS of a risk than trying to migrate those applications to so-called modern systems like PC-servers, because an AS/400 is orders of magnitudes more secure (you DO know it has hardware-supported pointer protection, don't you?) and more realiable than a PC-server.