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Hardy Heron Making Linux Ready for the Masses?

desmondhaynes writes "Is Linux ready for the masses? Is Linux really being targeted towards the 'casual computer user'? Computerworld thinks we're getting there, talking of Linux 'going mainstream 'with Ubuntu. 'If there is a single complaint that is laid at the feet of Linux time and time again, it's that the operating system is too complicated and arcane for casual computer users to tolerate. You can't ask newbies to install device drivers or recompile the kernel, naysayers argue. Of course, many of those criticisms date back to the bad old days, but Ubuntu, the user-friendly distribution sponsored by Mark Shuttleworth's Canonical Ltd., has made a mission out of dispelling such complaints entirely.'"

136 of 1,100 comments (clear)

  1. Yes, and yes. by KingSkippus · · Score: 5, Insightful

    Is Linux ready for the masses? Is Linux really being targeted towards the 'casual computer user'?

    That's easy, and we've known it for a long time: Yes, and yes.

    Convincing the masses to actually install it, now, that's the trick.

    1. Re:Yes, and yes. by Brad_sk · · Score: 4, Insightful

      >and we've known it for a long time...
      Not really. If that was the case, what was the necessity of Ubuntu? Ubuntu has definitely made Linux easier to install and use which was definitely not the case until like 2 yrs ago.

      Ubuntu (7.10) still has its own shortcomings in configuring things like Bluetooth or Wifi which I hope will not not be there in 8.04 release.

    2. Re:Yes, and yes. by CrazedWalrus · · Score: 2, Informative

      Wifi for me works great -- never a second's trouble. Bluetooth has gotten better, but I still can't browse my Blackberry. I can detect it, exchange passkeys, and connect very easily through the GUI, but the OBEX still barfs.

    3. Re:Yes, and yes. by Gat0r30y · · Score: 2, Interesting

      Convincing the masses to actually install it, now, that's the trick. No, its getting OEM's to install it that's the trick. Once dell asks you to pay an extra $50 for Vista instead of Hardy, we will start to see Ubuntu pick up some momentum. When there is a price difference, AND an alternative for the consumer when they purchase, the choice is in their hands. Until then, 90% of consumers are just going to work with whats already on their computer.
      --
      Prediction: The real iPhone killer is going to be sex robots from Japan. Think about it.
    4. Re:Yes, and yes. by jedidiah · · Score: 4, Interesting

      Being "locked out" by "doing the way it's always been done".

      That's certainly "very interesting".

      It's not as if Linux hasn't had to play nice with other OSen since before 1994.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    5. Re:Yes, and yes. by somersault · · Score: 5, Funny

      wow, I've never seen a post by a graphics card before!

      --
      which is totally what she said
    6. Re:Yes, and yes. by spun · · Score: 5, Funny

      Oh for crying out loud, how long ago was that? You've been bitching about that for YEARS. I don't even know how you managed to brick your system, I've put GRUB on the primary MBR of dual boot systems hundreds of times. I just did it with the new Ubuntu with a test server here in my office. No problkems. Last week I told my boss's boss how to help his kid do it. No problems.

      I've read and followed the new Ubuntu dual boot instructions, a blind chimp could do it, you just clicky along 'till it's done, taking the defaults. It even resized my original windows partition with no problem.

      --
      - None can love freedom heartily, but good men; the rest love not freedom, but license. -- John Milton
    7. Re:Yes, and yes. by roguetrick · · Score: 3, Informative

      I've bricked mine with that before, but its easy to fix the MBR.

      --
      -The world would be a better place if everyone had a hoverboard
    8. Re:Yes, and yes. by Chris+Burke · · Score: 2, Interesting

      Now, now. He did admit to being a dick. This is significant emotional progress, and the road to recovery may be coming at long last to an end.

      But yeah, it was years ago, and I think years ago there was a bug in the installer that he happened to trip on. It's been fixed since.

      --

      The enemies of Democracy are
    9. Re:Yes, and yes. by MightyMartian · · Score: 4, Interesting

      How the fuck do you actually brick a PC by installing an operating system? Maybe if the OS is evil and directly fucks with the flash memory on your BIOS (which Grub does not do). I would suspect that something else went wrong, and you're dealing with proximity in time (and yes, I've had that happen to, having a hard drive crash just as I was rebooting after installing a service pack in Win2k, and spending an hour thinking the installation had fucked up).

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    10. Re:Yes, and yes. by nuzak · · Score: 2, Funny

      > it was literally ironed out a week ago

      So now we know what the the problem was: wrinkly chips.

      --
      Done with slashdot, done with nerds, getting a life.
    11. Re:Yes, and yes. by MightyMartian · · Score: 2, Insightful

      I've had a Windows NT install destroy the MBR, so that's hardly something you can pin on Grub alone.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    12. Re:Yes, and yes. by HermMunster · · Score: 4, Informative

      There are many issues with the grub boot loader and it is well documented. It is actually quite easy to mess up your system and make it appear to be bricked.

      The most common version of this issue has to do with when a new kernel update occurs during a NORMAL ubuntu update. You click the orange star, choose update, let it download and install, then reboot and voila...no more access to any hard drive. It happens to my machine every single time.

      I have to get out my liveCD boot with it, mount the main HDD partition, go into the /boot/grub and edit the menu.lst to change everything back.

      If you have customized your menu.lst you will also have problems the next time a kernel update happens as the update will wipe out your customization, so if you have modified the menu.lst file to make change the order in which the menu displays your choices and which os is the default, that will be wiped out and you could loose access to one or more of your partitions (hence OSes). I have see this repeatedly, and in the latest situation I have had to turn off all updates so it didn't brick this retired gentleman's system.

      On my system it changes the hard drive number and I have to either boot with the livecd or remember to modify the menu.lst before I reboot the computer. Total pain.

      Now I'm not supporting the idea that the installer bricked his unit. It didn't. I'm saying that making this sort of error and letting it stand for years without being addressed and then tossing it back into the face of the user (who just might be a retired friend who knows little about computers) is not the way to go about marking your product.

      --
      You can lead a man with reason but you can't make him think.
    13. Re:Yes, and yes. by MoonBuggy · · Score: 5, Funny

      It's still in a different section of the Website In the basement, in a disused lavatory, with a sign that says beware of the leopard.
    14. Re:Yes, and yes. by MightyMartian · · Score: 4, Insightful

      Perhaps you could point to where newbies can easily find out how to fix the MBR when Windows screws it up. My point is that the minute you decide on an install/reinstall beyond the sort of recovery disk methods you get with a lot of brand name computers, there's a chance it can cause exactly what happened to you. Generally people who don't understand this probably shouldn't be doing any OS installs on their own, period. Everything installs 95%+ of the time fine, but even consumer-friendly products like Windows can get really fucked up, and it doesn't even take an install, I've seen failures because a service pack didn't install properly. There's a point at which someone who doesn't know enough should either not be doing it, or should be prepared to call for help (potentially having to pay $$$).

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    15. Re:Yes, and yes. by MightyMartian · · Score: 3, Insightful

      Where's Windows NT's instructions? They amounted to "insert boot floppy in drive A and follow prompts". I don't recall any instructions on what happens if NT does boot after it's installed the base system. Could I have blamed Microsoft? Probably. But because I knew what I was doing, and had seen similar failures enough times, I knew generally what the issue was.

      Inexperienced users shouldn't install operating systems, unless (and this is the caveat) they're prepared for when things don't work. That is how we learn. So instead of railing on (and, it appears, miscategorizing what happened) chalk it up to experience. At least you haven't blown hardware, which I have done in the past. Your attitude bespeaks somebody who simply didn't have the basic knowledge sufficient to install any operating system.

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    16. Re:Yes, and yes. by mweather · · Score: 3, Insightful

      On Microsoft's Knowledge Base.

    17. Re:Yes, and yes. by Peaker · · Score: 4, Informative

      Newbies don't install OS's.

      If they try to install Windows on their Ubuntu system, Windows will destroy their access to their Ubuntu partition with no questions asked.

      Maybe it would be a good idea to suggest those things in the manual, but its not big enough of a deal for Ubuntu or Windows to do it.

      Either put up with the (admittedly horrible) norms of reliability in the computing world, or improve it yourself. There is nothing to gain by bitching about it for so long.

    18. Re:Yes, and yes. by Chandon+Seldon · · Score: 5, Insightful

      If you've bought laptops that many times and tried Linux on all of them, then why haven't you just picked a laptop with supported wireless hardware at some point? I mean - Intel brand wireless that *works perfectly* is a required part of the Intel Centrino(tm) platform - it's not like it's rare or anything.

      Seriously, it's like you're punching yourself in the face and complaining that it hurts. I'm not feeling much sympathy here.

      --
      -- The act of censorship is always worse than whatever is being censored. Always.
    19. Re:Yes, and yes. by mweather · · Score: 2, Informative

      Have you ever tried installing Windows on a PC with Linux already installed? It'll lock you out of Linux every single time. And that's not an error, it's by design.

    20. Re:Yes, and yes. by patiodragon · · Score: 2, Funny

      Wow. scrolled down really far and I can't believe this thread is still on this dude whining about 2006. Fool me twice....

    21. Re:Yes, and yes. by Peaker · · Score: 4, Informative

      Now I'm not supporting the idea that the installer bricked his unit. It didn't. I'm saying that making this sort of error and letting it stand for years without being addressed and then tossing it back into the face of the user (who just might be a retired friend who knows little about computers) is not the way to go about marking your product. It worked for Windows, which just eliminates the previous MBR without asking any questions at all.

      Somehow, Ubuntu is being flamed for this, even though it puts a lot more effort into playing nice with other OS's than Windows - which nobody seems to criticize here at all.
    22. Re:Yes, and yes. by Twigmon · · Score: 5, Informative

      You're changing the wrong parts of grub's menu.lst. Next time have a read through the instructions at the top of the file, just under

      ### BEGIN AUTOMAGIC KERNELS LIST

      And.. don't change anything between:

      ## ## End Default Options ##

      and

      ### END DEBIAN AUTOMAGIC KERNELS LIST

      Feel free to put additional definitions after the end of that block, and to change the way the other definitions are defined, adjust the 'comments' above the block.

      Then, once you've done that, run 'grup-update' to apply your changes and see if it was what you were after. I usually make one change:

      I change #howmany to #howmany=2 (that way I still have one history in case the new kernel doesn't work).

      Hopefully that makes life easier for you...

    23. Re:Yes, and yes. by Idiomatick · · Score: 2, Informative

      Bad luck i'm guessing. I got an inspiron 9300 (Dell) when they 1st came out. It ran wireless fine off of a live gentoo cd. Then i tried ubuntu like 1year later which also worked fine, and i've had it run on a suse live cd even. Though my brother with a different dell was unable to use wirless out of the box he needed to install a fix for his card.

      I think this is more a market share issue. When linux gains in numbers i believe companies might start to pay attention and have linux drivers released.

    24. Re:Yes, and yes. by Chandon+Seldon · · Score: 2, Interesting

      Get back to me when you do that without broadband. My grandparents use dial-up since it's their only option.

      Lots of software comes on the Ubuntu DVD and can be installed without broadband - including enough single player card games to provide for any grandparents. Hell, if you're willing to leave the computer up overnight you can even install large software packages from the repository over dialup - I've done it myself. But dial-up is really obsolete technology at this point. Even Windows just assumes that users can download tens or hundreds of megs of updates every couple weeks.

      --
      -- The act of censorship is always worse than whatever is being censored. Always.
    25. Re:Yes, and yes. by DittoBox · · Score: 5, Informative

      'Bricking' is when you fubar your BIOS upgrade, or touch a hot wire to some random contact on your motherboard. It means the whole thing is totally and utterly up a creek and it can't be rescued at all.

      Rendering your system unbootable however is something else entirely. Although you may have screwed up the data on your hard drive to the point of no (or really expensive) recovery the system as a wholeâ"and even the driveâ"are/is still 100% usable with a little bit of work; mostly/all in software.

      Unbootable != bricked.

      --
      Good. Cheap. Fast. Pick Two.
    26. Re:Yes, and yes. by bonhomme_de_neige · · Score: 4, Informative

      The most common version of this issue has to do with when a new kernel update occurs during a NORMAL ubuntu update. You click the orange star, choose update, let it download and install, then reboot and voila...no more access to any hard drive. It happens to my machine every single time.

      Why not set the kernel-related packages to 'hold' status? Then, they won't be automatically updated (the updater will say "package X has been held back" or something to that effect).

      When you're in the mood to update the kernel and perform all the liveCD booting that entails, you can manually update that package (unhold, install new version, hold again).

      Meanwhile, you can still leave automatic update on to get all other updates automatically without fear that you might be in for a surprise dose of liveCD booting and MBR fixing (which I agree is very annoying if you had stuff to get done when it happens).

      --
      "Why are you watching the washing machine?"
      "I love entertainment, as long as it's clean"
    27. Re:Yes, and yes. by xenocide2 · · Score: 2, Insightful

      UUIDs were supposed to fix this. Is this a different problem? Is there a bug report where I can read more about this?

      --
      I Browse at +4 Flamebait

      Open Source Sysadmin

    28. Re:Yes, and yes. by Godji · · Score: 2, Informative

      If you read the comments in menu.lst, you would notice that you are supposed to customize kernel parameters etc. in the commented out sections of menu.lst. On kernel upgrade, the software management system actually looks at those commented out sections and applies your customizations on the kernel boot lines, which it maintains itself.

      If you customize on the uncommented actual boot lines, then yes, the customizations will be overwritten, because the computer has no way to know which part of the line need to be changed, and which should stay. That's what the commented sections are for.

    29. Re:Yes, and yes. by evanbd · · Score: 4, Insightful

      Then.. Umm... It wasn't bricked. If you can fix it from software, aka without having to pull the bios chip off the motherboard, it's not bricked.

      Broken, sure. But we have a term for that, and it's not "bricked." It's "broken."

    30. Re:Yes, and yes. by loafula · · Score: 2, Informative

      *ahem* fixmbr

      --
      FOXTROT UNIFORM CHARLIE KILO
    31. Re:Yes, and yes. by davolfman · · Score: 2, Insightful

      A good repository system is almost as shiny as you can get.

    32. Re:Yes, and yes. by ldj · · Score: 2, Informative

      You seem to be missing the point that the parent is talking about configuration scripts only because the GP was talking about problems with the configuration script. The Joe Sixpacks out there do not need to deal with configuration scripts unless they choose to. The system will work just fine and is quite configurable through the GUI without ever needing to hand-edit a configuration script.

      Time to come up with some new criticisms, as "newbies required to hack configuration files" is quite out of date.

      --
      Open Source: I'll show you mine if you show me yours.
    33. Re:Yes, and yes. by Chineseyes · · Score: 4, Insightful

      I used to use linux as my primary desktop but next time you think linux is ready for the masses I want you to go to a slightly above average windows user and.....

      1.) Explain why their pda will no longer sync with their calendar, mail client, or transfer files
      2.) Explain why they can't just plugin more than two monitors and just get it to display without editing config files
      3.) Explain why they can't use that one application they NEED for work that only runs on windows.
      4.) Explain why they can't play [latest high end game]
      5.) Explain why [latest high end hardware] doesn't work in linux at all.
      6.) Explain why their cheap no name printer doesn't work with linux out of the box.
      7.) Explain why the pptp linux client is such a pain in the ass to use.


      Before you go into some detailed explanation about how the evil M$ empire is preventing interoperability or how linux is so much more secure and stable remember your average user doesn't give a damn. They want to work/play and they can either do it right away or they can't, excuses and explanations don't matter.

      --
      I think the invisible hand of the market has its middle finger extended

      --A wise old fart named SC0RN
    34. Re:Yes, and yes. by Provocateur · · Score: 2, Funny

      if they don't have a valid license and don't want to spend 100 bucks on one, do NOT give them a pirated copy of XP.


      Your friend: "Pirated? Do you have one?"

      You: "No. One thing I haven't told you: I am a ninja. My mission is to wipe out all pirates."

      (Leave. She will call when she's ready.)
      --
      WARNING: Smartphones have side effects--most of them undocumented.
    35. Re:Yes, and yes. by Chandon+Seldon · · Score: 2, Insightful

      Why bother when Windows works just fine with ANY wireless interface.

      Why bother with Windows when NetBSD supports any 32-bit microprocessor?

      Finding wireless cards that work great under Ubuntu (or processors that work great under Windows) isn't hard. It makes a lot of sense to select the hardware that you need to run the software that you want to use.

      --
      -- The act of censorship is always worse than whatever is being censored. Always.
    36. Re:Yes, and yes. by westlake · · Score: 2, Funny
      Spoken like a true sheep. :)

      This the attitude - which the geek radiates like a sun gone nova - that has earned Linux a 0.61% share of the desktop.

    37. Re:Yes, and yes. by Ticklemonster · · Score: 4, Funny

      It was "bricken" but he fixed it.

      --
      Karma: Bad is the liberal way of saying this guy won't drink the kool aid here on slash dot. I wear my Karma with pride
    38. Re:Yes, and yes. by wicka · · Score: 2, Interesting

      I think you've convinced yourself it's ready for the masses. It's not. Don't try to pretend it is. Is it being targeted towards the casual user? Absolutely. But it's hard to actually make it usable for casual users when people like you think that goal has already been reached.

    39. Re:Yes, and yes. by Knuckles · · Score: 2, Informative

      Last time I installed Windows, it always warned when formatting.

      Yeah, but it overwrites the MBR without asking and without offering a way to boot the other OS.

      --
      "When I first heard Daydream Nation it quite frankly scared the living shit out of me." -- Matthew Stearns
    40. Re:Yes, and yes. by Knuckles · · Score: 2, Informative

      You're changing the wrong parts of grub's menu.lst.

      I was about to write that too, but I don't think this will help him. He is talking about changing "default num", which is at the top of the file. Of course, I doubt that the system simply overwrites a changed config file, it always asks.

      That said, I see that there is now an option in the location of the file that you described that will do what OP wants. This might be new in Hardy, though:

      ## should update-grub adjust the value of the default booted system
      ## can be true or false
      # updatedefaultentry=false

      --
      "When I first heard Daydream Nation it quite frankly scared the living shit out of me." -- Matthew Stearns
    41. Re:Yes, and yes. by msromike · · Score: 3, Informative

      Bricked means unrecoverable by the end user. Being bricked means going back to the manufacturer for repair.

      A system that can have the OS recovered or at least reinstalled by using a Linux live CD or a Windows CD is not bricked by any stretch of the imagination.

    42. Re:Yes, and yes. by Khaed · · Score: 3, Informative

      1440x90

      Whoa! Really? That is one weird monitor you got.

      And to answer your questions:

      My webcam worked easier in Ubuntu than Windows XP.
      My TV Tuner worked easier in Ubuntu than Windows XP.
      And my laptop was pretty easy to get working with 1280x800
      Never tried a temp sensor.
      You didn't ask, but my printer worked MUCH better in Ubuntu than XP (somehow, Windows glitched and printed 20 pages of gibberish on the install when I hit "print test page" and got up to get something to drink, figuring now was a good time after setting up most of XP from a fresh install... I haven't risked wasting toner to fix it and just print from Linux)

      I won't argue that it's easier than Mac OS X -- never used it -- but I will say it worked for me better than Windows XP. (before ubuntudupe or anyone replies yapping at me, please note the "for me" clause there...)

    43. Re:Yes, and yes. by Khaed · · Score: 3, Insightful

      January 06. Dude, there have been four major releases since then and a fifth is on the way. I didn't use Ubuntu until August 06, so I caught the one next up from you. The difference between that and what I have now? Pretty much astounding. I can't imagine how crappy the version out in January of 06 must have been.

      Also, just so you know, if you don't have a floppy drive, you should have a bootable CD-ROM. Otherwise you're just asking for trouble. And it used to be standard operating procedure to have a boot disk of some sort. Windows CDs are bootable.

    44. Re:Yes, and yes. by Kokuyo · · Score: 4, Insightful

      Excuse me? Ready for the masses? Where? I've been working in IT for years and tinkering with computers for about 15 years now so I'd say I've come across my share of problems and I've mostly been able to solve them myself or with the aid of, then, AltaVista and google.

      That being said, I tried to install Ubuntu a month or two ago. Well, it appears that the graphical installation is shot. Whatever I did, it wouldn't run on my now at least one year old machine. So I had to download the text install version.

      I have two SATA Harddrives in there. One houses XP which I won't get rid of until Cedega actually manages to run ALL my effing games without 'minor problems'. Did you know that I've been partitioning with the likes of fdisk and cfdisk back in those days? Did you know I've been able to do a dual boot as a sixteen year old kid back in those days with an ancient version of SuSE?

      Well, don't go believing I was able to partition the disks the way I wanted with Ubuntu because Ubuntu is made for the masses and the masses obviously don't have a need for partitioning more than one drive because the drive I wanted to partition just didn't show up.

      What did install eventually was Mandriva. And it worked... mostly. Except I have two monitors with different resolutions... Man, THAT was unpleasant but after days of scouring message boards and trying to get familiar with xorg.conf I managed even that. My scanner isn't supported in linux it seems, so there goes that idea.

      Frankly, perhaps it's just me but on every damn try I run into stupid little problems which take me hours or even days to solve. As long as that remains the case, Linux for the masses remains a myth. As long as we don't have doubleclickable install files that guide us through software installation, as long as we have to set up repositories and work with dependancies that go beyond "you need Java!" Linux is definitely NOT ready for average desktop users.

      And to those who'd like to mod me a troll, I'm the first person throwing a party the day I can just replace windows with linux. But at the moment I don't have the time to spend hours tinkering with my box. I need that damn piece of equipment to just work.

    45. Re:Yes, and yes. by dintech · · Score: 2, Funny

      resolutions that everyuone and theirdog uses since over three years, like 1440x90
      You should be more upset. Cylons have been around since the 70's and I hear KITT uses the same resolution.
    46. Re:Yes, and yes. by Random+Destruction · · Score: 2

      Who said I was claiming it is ready for the masses?

      My reply was directed to that one comment and that comment alone. They claimed to be an advanced user who couldnt do $simple_task. Considering $simple_task is simple (by definition), the original assertion (user = advanced) must have been false.

      --
      :x
    47. Re:Yes, and yes. by neurovish · · Score: 4, Informative

      I'm bored enough to argue pedantics this morning. According to the etymology of the word, something is "bricked" when it becomes like a brick; that is a solid and un-operable item best used as a paperweight, doorstop, or building material if you are so inclined. It is very similar to a "coaster" when referring to a burned CDR or DVD (and expanded to any disc these days) that is rendered unreadable. Since a computer with a bad MBR can be recovered via user intervention, even if it requires the user to go to the local software store and buy Norton Disk Doctor or whatever is en vogue with kids these days, it most definitely does not serve the same function as a brick.

      The first time I heard the term, it was used to refer to DD-WRT installation. In this case, the only way to rewrite the OS of a commodity wireless router is through the router's own internal software update mechanism, which requires an existing functional OS. It does not have the capability of booting from any external media. If you try re-writing the OS and encounter a failure which causes the device to no longer boot, then you no longer have any means to restore a functional OS to the device. At this time, there is no software in the world that will allow you to fix this problem (if there is, then I would welcome the news). Your only option is to send it back to the manufacturer and claim that it "just stopped working one day" and hope the price of doing this is less than the price of a new wireless router. Until such time, there is nothing you can do in a user serviceable manner to restore wireless routing functionality to the device.

    48. Re:Yes, and yes. by LarsG · · Score: 2, Funny

      As much as it annoys me, I think we have lost "bricked" just like we lost "hacker". I expect "jailbreak" to be next in line, damn the iCrowd..

      --
      If J.K.R wrote Windows: Puteulanus fenestra mortalis!
  2. They're doing great by Chris+Burke · · Score: 4, Insightful

    It's getting better all the time.

    But, unfortunately, it's far from perfect. Ubuntu is and has been good enough for my completely non-computer-literate roommate to use when the system is up and running. But there's no way he could have gotten the wireless working on his own (even in the 8.04 beta, I still had to download and install drivers, then muck around with /etc/networking/interfaces file to make it work).

    Still, the progress is outstanding.

    --

    The enemies of Democracy are
    1. Re:They're doing great by rantingkitten · · Score: 5, Interesting

      Now hold on a second. Would your friend have been able to get wireless working in Windows if the driver didn't automatically install? It frequently doesn't, you know? I can't count the number of times I've done a clean XP install, and had it fail to install sound drivers, video drivers, ethernet controller drivers, or wireless drivers. (But it does helpfully offer to look on the internet for such drivers. How it plans to do this with no connectivity is anyone's guess.)

      Every time this happens -- which is often enough to be annoying -- I have to go hunt down individual drivers from individual manufacturer's websites, since half of them seem to need to be propietary to work at all (the generic Broadcom driver for a Dell laptop, for example, would not install, but the one from Dell's site did). Then I have to burn them to CD, take them to the afflicted machine, and load them that way.

      Ironically I usually end up doing this from my Ubuntu laptop, where everything -- absolutely everything -- worked out of the box. Even on Broadcom chipsets, the only thing I've ever had trouble with in the past when it came to Linux, Ubuntu just threw a message box that said something like "Check this box to enable the restricted wireless driver," and presto.

      My point, I guess, is that I've never understood why people criticize Linux because Your Mom wouldn't know what to do if something goes awry. While true, it isn't like Your Mom knows what to do when things go awry with Windows either, so what's the difference?

      --
      mirrorshades radio -- darkwave, industrial, futurepop, ebm.
    2. Re:They're doing great by rantingkitten · · Score: 2, Interesting

      Vista is better about drivers, yes, but in my experience it's still behind Ubuntu. Especially when, god forbid, your driver isn't Digitally Signed and Certified by Microsoft, at which point Vista just refuses to install it. But out of the box, yeah, it handles most of my hardware pretty well. Not as well as Ubuntu has, though.

      As for your other point, yes, a computer to the average person is a box with useful programs. In that light, what do you get on a fresh Windows install? Practically nothing -- a crippled, hideous audio/video player (WMP), a crippled word processor (WordPad), and a browser that, while it is making progress, is still pretty much a gaping security hole.

      That's pretty much it. Anything else you want, you're going to have to seek out, buy, find shareware, or pirate, and install it yourself, sifting through dozens of .exe installers or CDs and whatever else. Those programs you've been using since the early days of XP suddenly won't install in Vista, or won't work because they're written for 32 bit and you've got 64 bit, or some other crap.

      Ubuntu comes with practically everything the average user would ever care about. Email, browser, Office suite, IM and IRC client, music player, video player, CD burner... it has it all, out of the box.

      If you want something else, click the Package Manager and help yourself to any or all of thousands of programs. For free. Click on them and then sit back and let them magically appear in your menu -- without, I should add, leaving fifty thousand worthless icons and helpers and startup bullshit all over the place. All tailored to your exact OS version -- no guesswork.

      Honestly, I would feel more comfortable giving my own mother an Ubuntu CD than an XP or Vista CD at this point. I expect I'd have to field a few calls from her, but I have to do that with Windows anyway, and I can also guarantee that I wouldn't have to go clean trojans and viruses off her machine every month either.

      --
      mirrorshades radio -- darkwave, industrial, futurepop, ebm.
    3. Re:They're doing great by sgtrock · · Score: 2, Interesting

      (Raises hand)

      Umm,no, that's not actually true. I haven't had a commercial off the shelf copy of Windows XP supply all of the drivers for any PC that I built in I don't know how long.

      You see, the latest release of Windows XP that you can buy off the shelf is SP2. That most certainly does _not_ come with all the drivers you need for a new system. At most you'll get some generic drivers from peripheral manufacturers that will be several years out of date.

      Nope, to get current drivers for a modern machine, you have to have the OEM's release of XP for that machine. At which point, you're not really loading generic COTS XP, are you?

      By contrast, a Ubuntu LiveCD (or a LiveCD from just about any major Linux distro) is FAR more likely to have the drivers available for your hardware. And if it doesn't, it's a quick automated check of the repositories to find them. This works for everything except wireless from the two major vendors and even that works about 70% of the time. When you are talking about installing OSes, let's make sure we're comparing apples to apples, mmmk?

      Besides, the truth is that we geeks tend to obsess far too much about the install process. 99.999% of the world never does an OS install. That's not the dealbreaker as far as Joe Sixpack is concerned. The real issue is, when Joe buys a Linux box, is he confused, or can he get things done with it? The eee answers that question rather handily, don't you think? :)

    4. Re:They're doing great by EvanED · · Score: 2, Informative

      Especially when, god forbid, your driver isn't Digitally Signed and Certified by Microsoft, at which point Vista just refuses to install it.

      (1) MS isn't directly involved with driver signing; you get keys from Verisign
      (2) "Only" the x64 editions of Vista refuse to load drivers that aren't signed

  3. Possibly by FoolsGold · · Score: 5, Interesting

    I would say it's quite possible, but until Ubuntu got something like widespread availability as a pre-installed on computers for purchase, then it won't matter how ready it is because few people in the masses will have any experience.

    Right now, with a few exceptions, it's the geeks advertising it to others. There's not enough of us really to make an impact (and not all of us are evangelists). Ubuntu or an equally-suitable disto NEEDS to be pre-installed on a larger number of machines than we currently have. Simple.

  4. Not only casual computer users by javilon · · Score: 3, Interesting

    Also regular linux users that do not have time for tinkering.

    I run a Gentoo workstation for work, where I set up things exactly the way I want them, but this is quite time consuming.

    I also have a "media center" type box with ubuntu that the family uses to get and display multimedia content. This box is almost maintenance free, no virus, no problems. A Windows machine would have given me a lot more work and it would have turned me into a pirate :-)

    --


    When his defense asked, "Which computer has Jon Johansen trespassed upon?" the answer was: "His own."
    1. Re:Not only casual computer users by pak9rabid · · Score: 3, Funny

      I run a Gentoo workstation for work, where I set up things exactly the way I want them, but this is quite time consuming. Might this be because you're compiling everything from source?
    2. Re:Not only casual computer users by JackassJedi · · Score: 2, Funny

      I also have a "media center" type box with ubuntu that the family uses to get and display multimedia content. This box is almost maintenance free, no virus, no problems. A Windows machine would have given me a lot more work and it would have turned me into a pirate :-) *twiddledum*
      --
      Power corrupts the few, while weakness corrupts the many.
    3. Re:Not only casual computer users by javilon · · Score: 2, Funny

      Well, not really. I don't compile things myself, it is the compiler doing it. My father used to compile things himself from source, he worked with punch cards and had no compiler.

      Where I spent most of my Gentoo maintenance time is configuring the different applications to suit my needs.

      --


      When his defense asked, "Which computer has Jon Johansen trespassed upon?" the answer was: "His own."
  5. TYoLotD by Anonymous Coward · · Score: 5, Funny

    This year's the Year... I can feel it!

    (Not like all those other years -- those were totally different.)

  6. Comment removed by account_deleted · · Score: 3, Informative

    Comment removed based on user account deletion

  7. People buy computer systems not operating systems. by mollymoo · · Score: 4, Insightful

    Normal people don't install operating systems, they buy a machine in a box at the computer shop. While I agree that Ubuntu is the distribution that is closest to being ready for mainstream desktops, it has to get pre-installed on those machines in order to really break into the mainstream market. So far, it hasn't. Dell went with Ubuntu, but they aren't exactly pushing their Linux offerings. Asus chose Xandros for their Linux machine. HP have chosen Suse (Novell). Their machines are or will be on sale at the local computer shop. I don't think it's any coincidence that both those companies signed patent agreements with Microsoft. I imagine Microsoft's legal team can be pretty scary if 99% of your business is based on selling hardware to run their software.

    --
    Chernobyl 'not a wildlife haven' - BBC News
  8. take some risks by prockcore · · Score: 4, Interesting

    I think that in order for linux to be really ready, someone has to suck it up, and include mp3 and dvd playing out of the box.

    Stop playing it safe and force Fraunhofer's hand. Make them come out as bad guys and demand you remove mp3 support.

    I understand there are scary legal reasons for not having mp3/dvd support.. but as a user, I don't care what they are.

    1. Re:take some risks by norminator · · Score: 3, Informative

      Some distributions do provide that, such as Linux Mint. Also, the Dell machines that ship with Ubuntu include DVD support, and mp3 support with Ubuntu is just a mouse click or two away when you try to play your first mp3 file.

  9. Commercial Gaming by nurb432 · · Score: 3, Insightful

    As much as i hate games, and hate to admit it, until you can go down the street to your local big box store, buy a game and it 'just work', its not ready for "the masses". "the masses" want to surf porn, buy stuff from ebay and play their stilly computer games.

    For actual useful work, in a company with an IT staff, Linux and BSD have been ready for a while now.

    --
    ---- Booth was a patriot ----
    1. Re:Commercial Gaming by CowboyNealOption · · Score: 2, Interesting

      The interesting thing about this is that as console gaming continues to grow (presumably some of it due to slurping away people from the desktop gaming market) this inadvertently helps linux. I wonder if we will reach a tipping point where developing for the various consoles is more profitable than developing for desktop PCs?

    2. Re:Commercial Gaming by tehdaemon · · Score: 3, Informative

      I did my taxes on linux this year... all online and all free. I had to ignore a 'your browser is unsupported' message, but it worked. (granted my taxes were simple)

      T

      --
      Laws are horrible moral guides, moral guides make even worse laws.
  10. lol @ the targeted ads at the top of the page by ionix5891 · · Score: 4, Funny

    Linux - Get The Facts

    In-depth 3rd Party Analysis Linux & Windows

    www.microsoft.ie/getthefacts

  11. My Dad uses it. by Medievalist · · Score: 4, Interesting

    Granted, he's a retired rocket scientist, but he's nigh on 80 years old.

    He's been on the previous release of Ubuntu LTS for years now and he hasn't a clue how the machine works, which is exactly how he likes it.

    All I had to do was hook up his FIOS and tell him to always accept the patches when the OS asked him for permission to install them.

  12. It Depends by menace3society · · Score: 4, Interesting

    It depends on which masses you refer to. Linux covers about 90% of the Windows world, and it's definitely the most importnat 90%. People can and do switch desktops to Linux. Maybe not as often as you'd like, but they do it.

    The problem is that the other 10% is crap like Clippy and Activex that no one on Linux wants to have or implement, but makes a certain number of computer users more comfortable. Windows does so much hand-holding by default, and that's one of the things Linux users hate about it. But it's necessary for a number of people who can never remember the difference between business and friendly letters or for people who are to afraid to even click Settings... let alone dick around with it a bit.

    It doesn't help that Linux is mostly marketed by the community as being "Almost-Windows" or "Free Windows", instead of as a product that stands on its own.

    People have said as a joke that OpenOffice.org or similar programs will take over once they have their own clippy, but may a true word is said in jest.

    1. Re:It Depends by dschl · · Score: 3, Funny

      People have said as a joke that OpenOffice.org or similar programs will take over once they have their own clippy, but may a true word is said in jest.
      Well, it worked for vi. Ever since vigor was released, emacs hasn't stood a chance.
      --
      Slashdot - the place where you can look like a genius by restating the obvious
  13. Just keep asking by iliketrash · · Score: 4, Insightful

    "Is Linux ready for the masses?"

    I think that the fact that this question keeps coming up on /. every few months is some sort of indicator.

  14. Ubuntu on a laptop by Rik+Sweeney · · Score: 4, Informative

    Ubuntu gets better with each release. When I first put Dapper on my Toshiba laptop, I had to fiddle around with the boot menu to get it to work correctly, and I had to remember to do this everytime a new kernel was installed, otherwise the laptop would stuff up on its next reboot. Subsequent releases didn't require this switch though.

    The BIGGEST fix they've provided (and I'm sure everyone agrees with me on this) is the failsafe mode if X screws up. Who remembers about a year ago when XServer was updated and it killed the desktop? They quickly remedied the situation but for a lot of people I imagine that it either made them reinstall or switch back to Windows. Luckily I managed to downgrade my version because I hadn't cleaned out my archives in a while.

    It's taken a while, but Ubuntu's getting there.

  15. Should we assume users are stupid? by kylehase · · Score: 2, Informative

    To make an OS available to the 'casual user' you have to make some decisions for them.

    Linus hates this and has sworn off Gnome because he feels Gnome makes too many decisions for the user. He feels that the Gnome project is taking the stance that the users are stupid but unfortunately this may be just the thing to get Linux desktops into the public mainstream and is part of why Ubuntu is so successful.

    Users need a machine that just works out of the box and since Vista doesn't this is a great opportunity for Linux.

    --
    You want fun, go home and buy a monkey!
    1. Re:Should we assume users are stupid? by bigstrat2003 · · Score: 2, Interesting

      That's just a lack of realism on Linus' part, then. Anyone who's worked more than a few months in IT can tell you that not only are users stupid, they tend to be complete idiots. People REALLY DO need that much hand-holding, and while I don't like it, I can at least accept it.

      --
      "16MB (fuck off, MiB fascists)" - The Mighty Buzzard
  16. Very few will install over MS by EmbeddedJanitor · · Score: 3, Insightful
    Geeks aside, why would anyone install over an MS box?

    What we do see, however, is that devices like EEE PC are making people aware that there is a choice and that Linux is real. Here in New Zealand we can buy laptops preinstalled with Ubuntu in regular retail shops http://www.dse.co.nz/cgi-bin/dse.storefront/48067b6603694d34273fc0a87f3b067e/Product/View/XC5822. These have been quite popular. They are still quirky: for example setting up wireless is a bit messy (not as slick as windows) and the power management sucks a bit.

    I run HH on one of these laptop that came installed with GG. For the most part, I don't think that HH vs GG is much of an issue for adoption. What is important is that distros like Ubuntu are very easy to use/update and that devices like Eee PC are exposing more people to the option. Soon people will be asking for Linux preinstalled on higher spec laptops and we'll see more choice.

    --
    Engineering is the art of compromise.
  17. Oblig by Anonymous Coward · · Score: 2, Funny

    Are you suggesting that 2008 is the year of Linux on Desktop?

  18. Re:No and No. I fought it earlier today. by unapersson · · Score: 5, Insightful

    "Unix for the masses is here, and it's called OS X. Hardy Heron is difficult to use, poorly documented junk."

    So did that detect your RAID array and Wireless card when you installed it on your machine?

  19. Re:No, and No by TheMeuge · · Score: 5, Insightful

    Does it still require you to edit a configuration file in any situation? Right. It's getting better, but it's not ready. Umm... I was a Windows power user for awhile... and on countless times I was forced to hand-edit the registry, as well as a number of other files. Does that mean Windows (XP) isn't ready for the desktop?
  20. Re:MP3s by soupdevil · · Score: 3, Informative

    yes, though you have to click through a couple of dialog boxes for legal reasons. No more difficult than installing a plugin on your browser for Flash or Silverlight.

  21. I agree by copponex · · Score: 4, Insightful

    You may enjoy three hours of tedium trying to get Xorg to display properly on a new monitor, or god forbid, two monitors. Most people don't.

    1. Re:I agree by kramulous · · Score: 2, Interesting

      I'm a linux newbie and managed to get my 30" and 23" working just fine within 15 minutes ... and that included the time to install the nvidia drivers. Try going through ubuntu forums, find a howto guide, print it out and follow step by step. Couldn't be simpler. Enabling stereo was a total time of 1 minute from knowing nothing to getting it working.

      --
      .
    2. Re:I agree by GaryPatterson · · Score: 3, Insightful

      I use a Mac.

      I plug in a monitor and it just works. It's always been like that, because Apple actually did a lot of work to make it that simple. It's hard for Apple, but simple for users.

      A Mac newbie can do it. Anyone can do it.

      If you want to change resolutions or toggle mirroring, you just go to your control panel. Same as always, and exactly where you would expect. Easy as anything.

      When you talk about fifteen minute processes, you're not talking about simple.

      I have no idea why my previous comment was modded flamebait. I guess some mods here disagree that having to research the steps required for *plugging* *in* *a* *monitor* is ridiculous.

  22. Re:No, and No by plj · · Score: 2, Insightful

    Indeed. Does Herdy already have a GUI for configuring all the buttons of a multi-button mouse? And a GUI for configuring all the features supported by Synaptic touchpad drivers (that already are in kernel)?

    If not, users still need to edit xorg.conf, and there is still work to be done.

    And does it have a GUI for configuring xrandr defaults on X startup, so that users (with compatible drivers,of course) can easily set multi-monitor setups (that have full 3D acceleration support, unlike with Xinerama)?

    If not, users still need to edit xorg.conf, and there is still work to be done.

    And there are perhaps other severe GUI shortcomings as well, but these two have made myself feel pissed enough that I always remember them.

    --
    “Wait for Hurd if you want something real” –Linus
  23. The masses are not the limiting factor by Dracos · · Score: 3, Interesting

    The masses will accept nearly anything put in front of them which is intuitive enough, and familiar enough, for them to comprehend. Eventually, Linux will take over. When it takes over is up to the hardware manufacturers.

    This has two components. When the OEMs gather up enough courage to escape Microsoft's shackles, and when the device makers decide that developing open drivers is worth their time, Linux will flourish. Until then, every year will continue to be the "year of the Linux desktop". How many of these are we up to, 12?

    The two main culprits right now are Dell and Nvidia. Dell needs to release the sales numbers of their Linux desktop systems, and Nvidia needs to abandon their binary-only driver approach.

    1. Re:The masses are not the limiting factor by Qzukk · · Score: 4, Insightful

      Why would I spend hundreds of thousands of dollars hiring people and setting up the facilities to create a product that is probably not going to make me enough money to cover said expenses?

      What the hell does that have to do with whether you have open source drivers or not?

      --
      If I have been able to see further than others, it is because I bought a pair of binoculars.
  24. Re:No, and No by Professr3 · · Score: 5, Funny

    Yes?

  25. Laptops = Average User by Gnodab · · Score: 2, Insightful

    I have a HP Pavilion laptop...fairly standard setup. Duo core, Geforce Go, broadcom wireless nic... On the latest version of Ubuntu, I couldn't even load into X because for whatever reason, Ubuntu didn't like my video card. I couldn't even get to the command prompt to download drivers, because whenever I would try it would freeze. I have never, not once, even with 10 hours or so of tinkering, been able to boot clean into ubuntu without video problems. The only Distro I HAVE been able to load into was OpenSuse 10.3. However, After hours with ndiswrapper, and pulling my hair out, I couldn't get the wireless drivers to work, and on top of that, I couldn't hook my laptop to an external monitor. Until Linux can run on laptops with minimal fuss, It won't catch on. There is no way.

  26. The two bigest excuses now are... by CSMatt · · Score: 2, Insightful

    1. - "Why install Ubuntu when I can just use Windows for free?"
    Note that by "free," I'm referring to the presumption that it was free with the purchase of a PC, not infringing copies.

    This is why IE won the browser wars. Before the integration of IE4, Web browsers either had to be installed manually or were provided by the OEM. The OEMs usually bundled Netscape. Microsoft integrated IE into Windows and changed the OEM licensing so that Netscape-bundling OEMs were punished. You could still download Netscape manually, but why would you want to? Most non-nerds don't care about the browser but rather whether or not it is there at all. It is nothing short of a miracle that Firefox campaigns have been succeeding in getting ordinary folk to install and use Firefox over IE, especially after IE7 came out.

    2. - "Windows is just fine. Why bother switching?"
    This one is all too familiar to Mac evangelists as well as free OS advocates. This, along with ridiculous prices, is what keeps Apple in the minority. My statement about browsers applies equally to operating systems: people just don't care. They will most likely choose whatever runs what they need at the cheapest price. Ubuntu and other distributions have gone a long way in fixing this, but in order to "convert" someone you would not only need to get them to install Ubuntu but also get them to use Firefox instead of IE, OpenOffice.org instead of Microsoft Office, GIMP instead of Photoshop, Thunderbird instead of Outlook, etc. Yes, you can run most of this stuff in WINE, but the experience is so much smoother with native apps, and users will notice this quickly. Additionally, if everything they run is just run in WINE, there isn't really much of a point, from their perspective, of running Ubuntu over Windows. Windows gives them better compatibility than WINE and is already bundled by almost all OEMs. Might as well stay with Windows.

  27. Xorg by copponex · · Score: 2, Interesting

    I'm speaking mostly of the inevitable endgame for most power users - when Xorg refuses to launch, most users are completely stuck.

    Windowing environments are a requirement for 99% of all computer users, and until someone gets Xorg or another windowing environment to operate -- correctly! -- and 100% of the time in failsafe mode, Linux will never be acceptable to the average user.

    1. Re:Xorg by Anonymous Coward · · Score: 5, Insightful

      So basically you're saying since Ubuntu added BulletProofX in 7.10, it's ready?

    2. Re:Xorg by Chandon+Seldon · · Score: 2, Insightful

      Hardy recovers in graphical "safe mode" with the graphical config editor up if X ever breaks. Xorg.conf actually isn't even required more, you can even just delete the file and Hardy will work perfectly by regenerating a default config file automatically. This was actually true in Gutsy too.

      Now... X doesn't generally fail like that - Ubuntu worked fine for non-technical users for years without this feature - but now your complaint isn't even a little bit valid anymore.

      --
      -- The act of censorship is always worse than whatever is being censored. Always.
  28. Re:No and No. I fought it earlier today. by Mastadex · · Score: 4, Insightful

    Now is this the fault of the developers or of the hardware manufacturers? It's the Hardware guys, IMHO, because there is a huge lack of decent drivers for the important hardware. I'm looking at you, ATI. Not to mention, all the 'no name' (or 'cheap') hardware out there (That comes bundled in low-end machines) rarely has Linux drivers. Its either the manufacture does not have enough resources to pump out a Linux driver or they see the Linux community as too small and insignificant to even bother.

    --
    A morning without coffee is like something without something else.
  29. Re:No, and No by Spy+der+Mann · · Score: 5, Insightful

    Quite frankly, I don't want to use the same operating system as someone who refuses to edit any configuration file...
    Leave Linux to the power users and the server market.


    No. Leave *SOME* Linux distributions to power users and the server market. But Windows users have the right to an alternative.

    The point isn't that a user refuses to edit any configuration file. The point is that the user SHOULDN'T HAVE to edit any configuration file in the first place! Not to mention recompiling packages, building your own rpm's, solve dependency problems, have to complain about drivers not working out of the box...

    Since I moved to Linux half a year ago, I've had to do a lot of stuff that the ordinary user shouldn't have to. I would love to just click here and there, and WHILE STILL having options, not have to worry about messing around with the configuration.

    Tell me, why the heck are you afraid of ordinary users? Musicians, artists, graphic designers, hardcore gamers... they want something that just works. What do you have against that, and what are you afraid of? If you don't want dumbed-down distributions, don't use them and keep your own distro! Linux uses the GPL license for a reason.

    I don't mind using the same operating system than an elitist zealot uses - just not the same computer.
  30. Re:Really? by somersault · · Score: 2, Insightful

    It may seem easy to you when you've been learning about computers for years.. it's really hard to get into the mindset of someone who doesn't know ANYTHING about computers - I'd probably say impossible in my case, because there are so many things that I just take for granted as I've been learning for 2 decades since I was four. Computers are actually pretty complicated :P Actually installing drivers these days is the same as installing any other piece of software really, but it has the potential to seriously screw things up if you do it wrong (again, pretty hard to install the wrong drivers on XP because by default it only lists 'compatible' drivers).. but meh yeah the whole concept of 'drivers' just is completely alien to a normal person. I guess a decent analogy would be that a driver is like a phrasebook to communicate with someone in another language, except it's a phrasebook for the OS to use to communicate with hardware.. so maybe easy enough to explain, but there are a million little things that you just take for granted, that have to be explained to people, and it's all too much to teach to them in a short space of time..

    You do get some people who are willing to learn and pick things up pretty quickly, but you are right that you also get people who think that just because something is on a computer that it must be impossible compared to 'real life' stuff.. the type of person who always follows instructions to the letter and doesn't actually try to understand what they are doing when they are following the instructions (I hate just having a list of instructions to follow with no explanation of what is actually happening.. grrr). Okay.. rant over I guess. But even driving is a lot simpler than using a computer, despite the complexities of skill and attention necessary to drive safely

    --
    which is totally what she said
  31. Re:No, and No by somersault · · Score: 4, Insightful

    Does Windows have a GUI for configuring all the buttons of a multi-button mouse, or a GUI for configuring touchpads? AFAIK you'd need 3rd party software to do those things.

    --
    which is totally what she said
  32. Re:No, and No by Chris+Burke · · Score: 5, Interesting

    Quite frankly, I don't want to use the same operating system as someone who refuses to edit any configuration file.

    Marketing Linux to the average desktop is a bad idea. Leave Linux to the power users and the server market.


    Just because I'm not afraid of editing a config file doesn't mean I want to. I like that in a modern Ubuntu distro I can get everything working with a minimal amount of fuss, and don't like the parts that don't work automagically so I have to go mucking about with config files.

    You know what the best part about it is, though? The "it works automagically don't worry" part and the "oops didn't work but don't worry you can fix it with text-editor-fu" part live in perfect harmony. Linux is getting better in the usability department, without sacrificing its "power user" roots. I can't see anything to complain about.

    If you want to be an elitist about it, go use Slackware, or any *BSD. You can still consider yourself superior to the poor slobs whose Linux distros don't require config file editing, for whatever that's worth.

    Oh, and I may be a power user, but I'm also a gamer, and I want games that run natively on Linux. Besides a tiny subset of games, that's not happening until Linux is the average desktop.

    --

    The enemies of Democracy are
  33. Re:Ready for the masses indeed. by somersault · · Score: 2, Insightful

    lol.. haven't heard of that one. I wasn't actually trolling above, I'm looking forward to trying out the new version of Ubuntu, but the name is .. rather unfortunate? How can you expect anyone to get their friends to let them install 'hardy heron' on their machine?

    --
    which is totally what she said
  34. Re:No and No. I fought it earlier today. by krakround · · Score: 2, Funny

    Heretic! Purge the Blasphemer!

  35. Yes, it is ready, but not just because of Ubuntu by markdavis · · Score: 4, Informative

    >Hardy Heron Making Linux Ready for the Masses?

    Yes, but no more so than Mandriva 2008.1. I installed it this past weekend and it is about as slick as I have seen any Linux installation thus far. Everything just "works", and works well. It is gorgeous, fast, easy to use, seamlessly knit together, simple to update, loaded with helpful admin tools, and full of packages.

    It is nice to know there are many decent choices for a high quality Linux desktop experience!

  36. Re:No, and No by fimbulvetr · · Score: 2, Interesting

    Before you take on the elitist attitude, you may notice that I put "plists" in the original text. I've seen these corrupt hundreds of times, with the leading cause being the same as many other problems - improper shutdowns.
    In addition, this can happen in a variety of other situations, and a quick perusal of apple's docs confirms as much. Indeed, a search for "terminal" also reveals many cases where one has to drop to a shell in OSX.

    While we're on the subject, I should also note that second only to windows, Apple updates are capable of breaking things in wildly spectacular ways - moreso than I've ever experienced with ubuntu.

  37. My God.... by RobDude · · Score: 2, Insightful

    Look everyone, it is the exact same article that has come out every other month since 1997. 'Now that Linux is even better than before - is it ready for desktop masses? Yes it is!' Only, they say it is....but it never really is.

  38. Re:No and No. I fought it earlier today. by Chandon+Seldon · · Score: 5, Insightful

    No, no, no. Did OS X work perfectly on this random Dell that you tried to install Hardy on?

    Seriously. When you first started using OS X, you bought a new machine that was specifically built to run that OS. Comparing that experience to trying to install Ubuntu on random hardware is absurd. If you want to compare your OS X experience to anything, compare it to a Dell with Ubuntu pre-installed.

    --
    -- The act of censorship is always worse than whatever is being censored. Always.
  39. Re:MP3s by martinw89 · · Score: 3, Insightful

    $ sudo apt-get install ubuntu-restricted-extras You're telling me that's complicated, beyond the pale of what average users are capable of?

    YES!!! Hypothetical: you're new to Linux. Someone tells you to open up a "terminal". OK.... You don't know what a terminal is but it resembles that command line thingy you've seen once or twice (and reminds you of the hackers at the movies). Now you see "sudo". wtf?? apt-get... wtf again. This kind of banter of "just type in garbel garbel garbel" just helps keep our operating system exclusive to us. While I don't think this year is "the year" (has it ever been?), Ubuntu has definitely made things way easier.

    So, going back to your question. The average user is not going to understand that sudo mean "execute a command as another user", in this case the super user. Hell, they probably don't even understand what the root user is. They aren't going to understand that "apt-get install" will install packages for them. They also aren't going to understand what the ubuntu-restricted-extras package is. We can tell them to copy and paste this, but this reminds me of the "if you give a man a fish" cliche.

    So what can they do instead? Well, this is where good package management software starts to show where linux has been advancing in the "average user" realm. I'm on a Gutsy laptop right now typing this. In hopes of not disproving my point, I opened add/remove. I typed in "mp3" in the search box. The first result was the restricted-extras package, which according to it's subtitle is "codecs to play mp3, sid, mpeg1..." :) However, I think this wouldn't have shown up with the default repositories enabled. But, according to Ubuntu Brainstorm the needed repositories will be enabled by default in Hardy. The terminal is a powerful and efficient tool. Yes, if I know the name of the package I want I use apt-get. But I do this because at this point I know what "sudo" and "apt-get" means. Telling new users to do it this way takes them out of their comfort zone. It's not necessary and doesn't teach them anything. For more anger about resorting to the terminal, I refer you to an excellent (NSFW) Mark Pilgrim rant.

  40. Re:No and No. I fought it earlier today. by DraconPern · · Score: 2, Informative

    Yeah. Apple even tells you how it's done. http://docs.info.apple.com/article.html?artnum=106594 And wireless obviously works everytime.

  41. the eeePC is by trawg · · Score: 5, Insightful

    In no way do I want to disparage the efforts of all people working on various Linux distributions - especially not Ubuntu, who have probably put in more than anyone in recent times - but it seems to me that the mob that has done the most to bring Linux to the masses is Asus with their eeePC laptop.

    1) They've put it on a desirable, useful, practical, cheap ultra-portable laptop that people want for its size and neat-ness (and low cost)

    2) They've made it simple to use and focused on the core applications and best parts of Linux

    3) They've made it open source (well, maybe not by choice) and accessible for developers

    4) They've solid millions of them, in a single stroke bringing Linux-to-the-desktop to more users than (I would guess?) ever before.

    5) Probably most importantly, they've scared the living SHIT out of Microsoft who are now scurrying around trying to get a lightweight version of XP together to match it, which is almost 100% the opposite of what they're trying to do everywhere else (ie, make people buy Vista).

  42. Modern "bad old day" complaints by swordgeek · · Score: 2, Insightful

    "Of course, many of those criticisms date back to the bad old days"

    This is a very telling remark, mostly because it's been around for a decade.

    When Linux kernel 2.0 came out, it was "ready for primetime," and the only people who said otherwise were trotting out complaints that were fixed in the bad old days.
    2.2 kernel, same thing. 2.4, again. People who might be half-interested in trying Linux are more than a little leery partly because the community has been saying "it's finally ready for you now--we've fixed all of those bad things you've heard" for half a generation!

    Is Ubuntu ready for the consumer? Yep, I'd say so--I installed it for a friend, and he loves it. That doesn't change the fact that people are suspicious of apologies about "previous" problems.

    --

    "People who do stupid things with hazardous materials often die." -- Jim Davidson on alt.folklore.urban
  43. Re:No, and No by mweather · · Score: 2, Insightful

    Then install it on Ubuntu. If it won't run, complain to the vendor.

  44. Re:No, and No by Shulai · · Score: 3, Interesting

    Since I'm trying to put myself in a more regular user position (partly to eventually move in-laws when their XP installation get broken), I got my own list of things that need work in order to be really competitive:

    Configuration: Yes, usually autodetection and GUI config work. Sometimes doesn't. The worst part is the case of X. Some Distros like Ubuntu trash X.org autodetection in order to use their own, inferior solution (then Debian doesn't include xorgcfg). That's stupid. Enhance the GUI, but keep the working functionality! There are no excuses for misconfigured monitor these days!

    Software installation: Again apt/yum/etc is great, but still imperfect. Distros make me feel like different houses with different power outlets each. Yes, all use the same voltage, but I need to get the appliances from the house builder, or mess getting original plug-less appliance and attach it a plug myself. The case is, there is no distribution including all the software all the people will ever use, and downloading and compiling tarballs (sometimes including tricky "./configure" parameters and/or iterating over several dependencies) is of course out of the question. I think the community should embrace things like ZeroInstall (or Autopackage), and either becoming the standard for packaging and installing anything besides the base system, and developers providing those packages instead of just source and waiting for some packagers picking it and integrating it into distros' repos.

    Translations. AFAIK, just the development version of libapt is getting i18n support, that tells a lot about how important the end user is, and there are a lot out there that doesn't understand English. And I won't start talking about lack of quality of translations in general.

  45. Re:Ready for the masses indeed. by mweather · · Score: 5, Interesting

    There's a porn browser in the repo: pornview

  46. Re:No, and No by Chris+Burke · · Score: 3, Funny

    Oh great, when that happens I'll truly never get any work done. Hopefully that day is soon followed by an Ubuntu variant that disables any access to games in the repos.

    You seem to fear the day where your last remaining productivity vanishes.

    I, however, look forward to it. ;)

    --

    The enemies of Democracy are
  47. Re:No, and No by Tikkun · · Score: 2, Insightful

    Things don't just magically work; You have to test hardware and software configurations and make sure the software works correctly. When it doesn't work you need to have programmers fix the bugs that will happen. In the meantime you pay systems administrators to work around the problems.

    Software typically works very well on the computer of the programmer that made an application (or OS, or hardware driver, etc.). The trick to making things "just work" is to either convince everyone in the world to use one hardware and software platform, or to bundle preconfigured software with tested hardware.

    If you want the latter, get a Mac (or get a company to sell you a Linux box and all the hardware you'll use it with, with an HP printer/scanner in the mix). If you want the flexibility of using whatever software and hardware you want and the ability to change whatever code as you see fit (or pay a programmer to do so for you) use Linux.

  48. Re:People buy computer systems not operating syste by westlake · · Score: 2
    Normal people don't install operating systems, they buy a machine in a box at the computer shop.

    Normal people buy from their favorite big box retailer. Best Buy. Office Max. The aren't thinking "computer store," they are thinking "office supplies and home appliances."

    That is why Dell is shifting focus to in-store sales through outlets like Walmart.

  49. Re:No, and No by dfn_deux · · Score: 2, Interesting

    Configuring a ten button mouse is a seriously edge case scenario. If you are using these sort of issue to differentiate what a "mainstream OS" is and isn't then you are shooting way over the target. By definition a mainstream OS is one that hits solidly in the middle of the user base's needs. To that end you'll find that out of the box Ubuntu support for 98% of pointing devices is not only there and quite capable, but actually exceeds what is offered out of the box on windows. For instance touchpad devices are automatically detected and are configurable for both horiz/vert scroll edge actions, dwell events, and tap clicks. All 3 of these features on windows require 3rd party software even though those features are clearly within the 98% of mainstream users wants/needs/expectations. Furthermore if one were to click on the add/remove program item in the application menu and type touchpad into the search box you would find that you can easily, with a single click, add reconfigurability for many other types of touchpad events; while on windows not only would you not have a simple "add/remove program" interface but you'd also not have any easy indicator as to where you'd go to find the appropriate software to configure these features. Don't believe me? type "touchpad software" into google and let your Grandma choose between the 2.3 million results that you get; or heck ask her what a "synaptics touchpad" is.

    --
    -*The above statement is printed entirely on recycled electrons*-
  50. Too complicated? by Bogtha · · Score: 2, Insightful

    You can't ask newbies to install device drivers or recompile the kernel

    You know, I remember a time when casual computer users used to make special boot floppies with special memory configurations just to play games. End-users can cope just fine with complexity. Linux hasn't been too complicated for at least a decade.

    Now you can argue that Linux is more complicated than the competition, and that users prefer the least complicated options, but that's not the same thing as saying that Linux is too complicated. "Too complicated" means that end-users would be unable to use Linux even if it were the only option. That hasn't been true for a very long time.

    And come on, average end-users don't have to recompile the kernel anyway. That's a stupid stereotype that brainless pundits say reflexively. Installing device drivers? Last time I checked, other systems need users to install drivers too.

    --
    Bogtha Bogtha Bogtha
  51. Re:No and No. I fought it earlier today. by dbcad7 · · Score: 5, Funny
    I'm sure some Linux experts will say I'm just stupid

    I'm no expert, but....

    --
    waiting for ad.doubleclick.net
  52. Re:No, and No by Swampash · · Score: 3, Funny

    Windows users have the right to an alternative.

    Yep. I was totally sick of Windows and all its hassles, and I couldn't resist the opportunity to use a desktop OS with the strength and configurability of UNIX with a slick modern GUI.

    So I got a Mac.

  53. Re:Ubuntu Webserver by Aehgts · · Score: 2, Informative

    Webserver? Ubuntu is a DESKTOP system. It doesn't have server install wizards. If you want advanced wizards, then you need a full featured Linux distribution like Mandriva or Suse.
    Have a look on the Ubuntu download page and note the 'Server Edition' radio buttons.
    The server edition is aimed at headless servers and offers task package options such as DNS, Fileserver, LTSP & LAMP during the process.
    There's also an even slimmer version for virtualised appliances.
    --
    "If we knew what it was we were doing, it would not be called research, would it?" - Albert Einstein
  54. Why we love open source... by SanityInAnarchy · · Score: 3, Insightful

    Leave Linux to the power users and the server market.

    As a power user, I would love for Linux to be mainstream. The more mainstream it gets, the more likely my video drivers are to work, and the more likely I am to have some decent games to play.

    As a server administrator, I would love it if all of our developers ran Linux on their desktops. It's still possible to run into surprises deploying from Windows on their workstations (read: laptops) to Linux on the server.

    Quite frankly, I don't want to use the same operating system as someone who refuses to edit any configuration file.

    Here's the cool part: It's not up to you.

    The thing is, Linux -- or, more generally, all open source software -- is for everything and everyone. If there's anyone who can't use it, or anything it can't yet do, that's just another problem to be fixed by anyone who has the time.

    And no one can stop it. You can't make it into your 31337 high-school h4x0r club anymore. It's much bigger than that, now.

    --
    Don't thank God, thank a doctor!
  55. Re:Not ready by AusIV · · Score: 2, Insightful

    I run one monitor at 1280x800, the other at 1280x1024. Admittedly it took some minor edits to xorg.conf, and a five line script to switch between single screen and dual screen, but it's certainly possible. Here is a brief tutorial.

    This is one of the areas that Ubuntu has the most room for improvement. I'm hoping that Hardy will resolve some of the problems.

  56. my suggestion by British · · Score: 3, Insightful

    I'm typing this on an ASUS EEE PC and loving it. All my linux-centric frustrations seems to be unable to happen on this tiny machine. Guess it doesn't support it. :)

    Want my suggestion? Go for more generic names in the apps. In Windows, it's "add/remove programs". In Linux, the closest thing I can think of is the oddly-named "synaptic". If you tell grandma to run "synaptic" to install something, it just creates more confusion.

    Stop prefixing things with "K" just because it's for KDE or whatever. Stop with the ultra-shortened names for full-blown applications, with 3-4 decimal points for versions.

    Don't tread into copyright infringement with exact names for things, but moreso something a bit more streamlined. "GIMP" is guilty of over-acronymizing(with a recursive acronym in the acronym), and just sounds goofy. Perhaps a tiny bit of marketing at least on the app names will help things a bit.

  57. Just shut the hell up already by Chris+Burke · · Score: 2, Insightful

    How does that lame apology mean anything? You're screaming about how you said sorry, but at the same time you're acting in the same "I'm terribly hurt, I need restitution" asshole manner that you did originally. Like a bug from 2006 is something for which an accounting must be made. You still act like you were fucking lied to because it turned out Ubuntu wasn't perfect and bug free, and that the community wasn't willing to bust their ass to help you when you were treating them like that. If you haven't so much as changed your tone when describing the problem, how could that apology possibly be sincere?

    You hold onto this for years. YEARS. What happened that was so bad? Is this an ongoing problem for you? I take it you aren't using Ubuntu any more, and regardless the bug has been fixed. So what's worth holding onto? Do you remember the jerk who cut you off five years back? Still waiting for your apology? Do you keep a list? Or do you just register a forum account for each wrong done against you?

    Is there a GeicoDidntSaveMeMoney forum troll out there? Does he still actively post about his problems with the company from 2003? Does he have have a journal where he apologizes for specific phrases he used, but not actually the sentiment behind them?

    Let. It. Go.

    Your handle itself is a pathetic whine that you were "duped" by the community.

    You want to save your precious karma? Try shutting the fuck up about it, like you actually get it. There's nothing useful you have to contribute, the bug was fixed, and no the volunteer community is never going to treat pricks like you with exceptional amounts of accommodation. It was years ago, it's over. Deal with it. And please, for the love of all that is holy, shut the fuck up.

    --

    The enemies of Democracy are
  58. Re:No, and No by sammyF70 · · Score: 2, Informative

    Please show me where I can get any GUI application for Linux that will let me customize the action of every button on my 10-button Bluetooth Logitech mouse. I'd be willing to pay for a good one, even.

    BTNX

    Using a Logitech MX Revolution (the one with the funky flywheel and the sub-par batteries) on Ubuntu 7.10 Gutsy right now ... and have been without any problems for 6 months or so. It worked out of the box (2 buttons and the flywheel). The rest of the myriad of buttons were set using BTNX

    oh ... and you don't even have to pay for it.
    --
    "DRM is like the Ford Pinto: it's a smooth ride, right up the point at which it explodes and ruins your day."-C.Doctorow
  59. Windows, windows, always windows by phorm · · Score: 2, Insightful

    One of the things that somewhat ticks me off is that when a possible deficiency of desktop linux comes up, the whole rant of "can windows do that" pops up.

    Is the only goal of desktop linux to be as good as windows (in various arenas), or to replace windows? Why can't it just improve upon itself because, well, there are things that can be improved.

    Yes, there are a lot of things a fresh windows install can't do. These days you are still more likely to get a machine having a preconfigured windows install than a linux one. Therefore, linux must have a certain ease-of-use level for those that want to try it out on a pre-existing machine, without needing to hire a local 'nix expert.

    Windows is a good point of competition for linux, creating usability benchmarks and goals, but there is no reason for us to stop short once we reach them, because the end goals should be to keep improving wherever possible.

    My grandparents use linux (because I set them up with that). Before that it was win2k. They're not power users, and had usability issues on both. Anything that can be done to reduce/eliminate these issues is a good thing, even if we're already at par with windows on that particular aspect.

  60. Re:Yes, & yes = NO & No by Eil · · Score: 4, Insightful

    Oh man, not these tired old arguments again. I have mod points and I was going mod this down, but I'm in a charitable mood and feel like feeding some trolls today.

    Want to use your favourite software (photoshop, dreamweaver, GTA 4 etc: nope, that's for windows and/or mac only.

    The Linux software ecosystem is rife with applications that perform the same task as their popular proprietary counterparts. Some of them aren't quite up to par (Gimp), some are roughly equivalent (OpenOffice), and some are leagues better (Firefox). There are more and more proprietary applications being ported to Linux all the time.

    If your argument is that there are specific software packages that can't run on Linux, well, the same is true for both Windows and Mac. There are many Mac applications that you simply can't buy for Windows and we all well know that the reverse is true.

    Neither Mac or Windows come with a system where you can browse from a catalog of over 10,000 applications and install any one of them instantly, for free, with the click of a mouse button.

    Want to buy new hardware... well you can if you scour the internet for days finding out if it's compatible; you can't just pop down pcworld one saturday afternoon and pick something up and know it'll work.

    This hardware myth really needs to be put to rest. Linux supports a wider variety of hardware than any other operating system on the planet. True, there can be a delay between the time that a new device is released and the time that a common Linux distribution supports it. It's also true that some hardware vendors refuse to release their hardware specifications or even cooperate in any way with open source developers but these are very much the exception these days rather than the rule. If you think Windows supports hardware any better than Linux then you have either not used Vista yet or have somehow managed to be the only person on the planet who has never fought with Windows over printer, video, or wifi driver issues at some point.

    Want to install some software... sure... if you broadband no problem...

    Ubuntu and many of its derivatives will ship you a copy of their OS on CD at no charge. No media fees, no shipping and handling. Free. Most of the software that you can install afterward is not at all too large to pull down via a dialup modem. Windows and OS X cost hundreds of dollars each. I would say that I put my money where my mouth is, except that I don't have to spend any of it on Linux at all.

    oh, but it might install the software anywhere on your system... good luck learning to grep it.

    Not sure what you mean here. On KDE- and GNOME-based distributions, a shortcut to every installed application gets put into the applications menu. Which, by the way, is sorted by the software's function so everything is easy to find. Contrast with Windows where each application goes into its own folder or a folder named after the company that distributed it. Install enough applications and the Start menu becomes large and unusable. Contrast also with Mac, where you have to dig down into a special (and also unsorted) Applications folder to find newly-installed apps.

    Fat chance if your friend has just given you a cdrom with software on it!

    Why, you don't have any friends?

    Okay, unprofessional personal attack aside, Linux-using friends are more likely to give you a URL than a CD-ROM. If someone's giving you a CD-ROM with Windows or Mac software on it, there's a good chance it's warez anyway unless they're in the habit of giving away their legitimate software.

    want to play games.... err... well... no.. not really, but hey we've got solitaire!!!

    There is, admittedly, a noted lack of high-profile games natively available for Linux. However, there are some good ones available. Recent versions of Quake and Unreal Tournament run fine natively.

  61. It doesn't matter. by Icarium · · Score: 2, Interesting

    It doesn't matter how 'ready for the masses' any product is if it's not being marketed to the masses.

    Linux is and will remain an enthusiast/power user OS until someone, somewhere makes an active effort to market it to the masses (and no, word of mouth simply isn't going to cut it). The only active marketing I've ever seen is at a server level to businesses.

    Or do we expect the masses to automagically know about linux?

  62. Re:Yes, & yes = NO & No by Cathbard · · Score: 3, Informative
    I have no problems at all with photoship on linux under wine. Dreamweaver works fine too. GTA4? So it's a games machine you want? Perhaps what you really need is an xbox.

    It's been quite a while since I haven't been able to get drivers for stuff, most of them were already there and required no hunting around at all. In fact I've had to hunt around the internet for drivers for xp installations for equipment where my linux installs just worked far more frequently. And then there's Vista - it won't play most avi's unless you hunt up something like vlc so it's no worse than having to find out how to install codecs on linux. If you are using ubuntu you don't even have to do that. And, well, lets face it, vista is the worst thing M$ have produced since dos4 and they want me to empty my bank account for the drm ridden pos when I can run debian for free???

    You raise me a pc mag application, I'll up you the ante with thousands of apps in the repos that install with a single click, and they didn't even cost the price of a magazine. I need broadband? I do ok on an isdn connection but you have to fill your tank and drive to the shops (again, with wallet in hand) or hand out your credit card details over the net and still have to download some bloatware or wait for the postman.

    It isn't linux that isn't ready for the desktop, it's windows.

    --
    "A cynic is what an idealist calls a realist" - Sir Humphrey Appleby
  63. Re:No, not really by LingNoi · · Score: 2, Interesting
    and how did....

    Linux can't run games
    Turn into..

    And how many of them have, say, made it into the top 100 selling games of any year?
    and why does this matter? A game is fun however popular it is, minus MMOs. Your the problem, not an operating system.

    Your problem is that it will never be good enough for you because you just keep coming back with more and more ridiculous complaints.

    You won't be satisfied even if it cures cancer and gives you a blowjob at the same time. You fail.
  64. I don't know if you have kids or are one ... by jopet · · Score: 2, Insightful

    but I can tell you: kids will laugh at you when you come with this list. Kids want to play the games all other kids play. Kids want to use the software and features all others use. If that software isn't available for Linux, Windows is the choice.
    And once you got raised with Windows, why ever make the switch to Linux?

    My credo is: as soon as software for young people will be available for Linux, *then* it will be a real alternative and it *will* become ready for the masses. (and then hardware vendors will probably finally provide Linux drivers for their stuff).

    1. Re:I don't know if you have kids or are one ... by LingNoi · · Score: 2, Interesting

      Then you're out of touch with the gaming market because most games are on consoles such as the 360 and Wii. I'm talking 90% of the gaming market.

  65. Are people ready to migrate to Linux? by bentob0x · · Score: 2, Insightful
    The real question is: Are people ready to migrate to Linux?

    I'm using Kubuntu for more than a year now. I'm a web developer (PHP/MySQL) and Linux makes me feel at home. But certainly not since day one.

    It took me ages to get my head around the overall different ways of managing files, drivers, devices and the OS (and I'm still learning). But this was hard for me because I'm behind a Windows machine since 1995, which is 13 years of Windows experience and habits.

    The vast majority of regular Windows users tend to forget that they have very often spent hours trying to install a new PCI/ISA/Device/Software on their Windows machine and had to learn everything from scratch on Windows (drivers, software settings, registry, install location, reboot, test again, etc). Those same people now say that 'Windows is easier to use than Linux' simply because they have a better experience with it and know how to do stuff and they tend to forget that, they just feel 'comfortable' using Windows and now that they have reached that point, all the hassle and frustration they've been through is only a bad memory that is fainting rapidly.

    When you migrate to another OS, you're lost. For ages, I was looking for something similar than the Windows Explorer on KDE. I was using Konqueror --profile filemanagement for that and I thought at the start that the Windows Explorer was better (because I was used to the view, the shortcuts, the overall usage of Windows Explorer). It's only after using Konqueror on an everyday basis and spending a bit of time to discover Konqueror's features that I realised that Konqueror is miles ahead of Windows Explorer on any front. Me having difficulties to use something else than Windows Explorer has to do with my previous habit, not with Linux (or KDE).

    Habits are hard to break, it is a big part of our Human nature.

    A friend of mine puts computer together (old and new) and sells them to his clients with Windows XP on it. 90% of those clients aren't computer litterate and they come back to him for:
    • - Defragmenting the system
    • - Fixing Spywares/Viruses
    • - Installing a new device (or new drivers for an existing device)
    • - Backup and reinstall (generally when defrag/antivirus/antispywares won't do anything to make the machine more responsive)
    • - Installing a software they bought at the local store

    This is, to me, ridiculously simple to do on a Windows machine, but it's not the case for 90% of the population. For a total newcomer who isn't computer-litterate at all, learning Linux from scratch and learning Windows from scratch represents the same challenge. It is completely different for people who have already aquired knowledge of a given system.

    Here are the three major problems with migrating to Linux:

    • - Device drivers compatibility (has nothing to do with Linux or any distribution)
    • - Computer games compatibility (has nothing to do with Linux or any distribution)
    • - Computer software compatibility (has nothing to do with Linux or any distribution)

    None of them has anything to do with Linux or any distribution what so ever. Those issues are related to hardware developers, game developers and software developers (or to a certain extend, schools and colleges as they seem to be more encline to teach the Microsoft way of using a computer than the Open Source way, although this is starting to change).

    • - If your device driver doesn't work, it's not because of Linux but because of the device's manufacturer that decides not to supply Linux drivers
    • - If your favorite game doesn't run on Linux, it's because the game makers didn't bother making the game using open-source technologies (*)
    • - If your favorite software doesn't run on Linux, it's here again because the software maker doesn't have a clue on how to write a software that would run on any platform, not because of
  66. Re:No, and No by Mattsson · · Score: 3, Insightful

    I'd say that distributions like Ubuntu is exactly as user-friendly as OS X.
    If you use supported hardware and don't want to customize the OS in non-supported ways, everything just works.

    Trying to use OS X on badly supported hardware? Needs system-file tinkering and thorough knowledge of how the system works.
    Trying to use Ubuntu on badly supported hardware? Needs system-file tinkering and thorough knowledge of how the system works.

    The biggest difference is that Ubuntu usually isn't bundled together with 100% compatible hardware like OS X and, most of the time, Windows are.

    To get a "apple to apple" comparison between operating systems you'd have to compare how easy they are to install and run on hardware that is 100% supported by the OS out of the box.
    Or the other way around, compare them on hardware that isn't supported out of the box. =)

    --
    /.Mattsson - My native language is not English, so please don't whine over linguistic errors. (That's lame anyway...)
  67. Re:No, and No by 99BottlesOfBeerInMyF · · Score: 3, Insightful

    I'd say that distributions like Ubuntu is exactly as user-friendly as OS X. If you use supported hardware and don't want to customize the OS in non-supported ways, everything just works.

    I disagree. First let me say, I use both systems on the desktop daily (and have both in front of me right now). I also have formal education in and have worked in the field of user interface design and usability testing for disparate systems over several years.

    I agree that not having the hardware vendor polish an install for their system is a huge source of usability issues. Most users never install an OS, and if you give someone a pre-configured system with OS X or Linux, you've solved a lot of their problems already.

    That being the case, however, Linux still has some significant usability issues for many many, workflows and tasks. Linux is outstandingly usable for super-power users who need/want to create highly customized and specialized workflows and are not afraid of learning new interfaces. Linux is fairly usable for a very novice user who has a very limited number of tasks and workflows (Web, e-mail, word processing, playing CDs). It still has some interface issues, but it also has a few usability wins in this regard (such as at the task of keeping this core software up to date). They obviously have not, however, done the extensive usability testing Apple does, but they've hit most of the low hanging fruit for very novice users.

    Linux has a lot of usability and interface issues when it comes to in between users. People who want to add new hardware (webcam, fancy trackball, stylus, braille board, or whatever) are more likely to have usability problems and not just because of lack of drivers. People who want to install and run software for specific more advanced uses such as: video editing, audio recording/mixing, 3D and vector graphics, publishing, or most commercial software like big games and other payware, still have significant usability problems. People still have significant problems trying to perform some common, but advanced tasks: creating a restricted user account for guests, migrating an installed system to new hardware, or sending a friend some software you have installed (but which is not in the repository), or enabling more advanced user interface features.

    In short I understand and agree with your point about hardware, but I disagree in general about Linux being as usable as OS X for the gamut of end user tasks. I don't think any Linux on the desktop developer invests significantly in usability testing (based upon their resulting products) and I don't think they will catch the last 20% or so of problems until they do. I don't think they've even done enough work to address some of the fairly obvious problems that you can find and correct without such testing.

  68. I brickened my boxen but nowen its fixend! by spun · · Score: 2, Funny

    I lixen this new way of speaxen.

    --
    - None can love freedom heartily, but good men; the rest love not freedom, but license. -- John Milton
  69. Re:Yes, & yes = NO & No by 99BottlesOfBeerInMyF · · Score: 2, Interesting

    Oh man, not these tired old arguments again. I have mod points and I was going mod this down, but I'm in a charitable mood and feel like feeding some trolls today.

    I'm a desktop Linux user, but man, some of your arguments are pretty weak or disingenuous and I have to call you on them. Calling people trolls for expressing some very common opinions is also rude.

    The Linux software ecosystem is rife with applications that perform the same task as their popular proprietary counterparts. Some of them aren't quite up to par (Gimp), some are roughly equivalent (OpenOffice), and some are leagues better (Firefox). There are more and more proprietary applications being ported to Linux all the time.

    There are lots of Applications for Linux, but there sure aren't equivalents for everything. The overlap of applications however, tends to favor a lot of the free/OSS stuff being ported to Windows, whereas a lot of the Windows payware, freeware, and shareware never gets ported to Linux. We're talking stuff a significant number of people need to do their job or their favorite hobby. If you want to browse the Web, well Linux has plenty of good choices. If you want to layout a magazine every month, and it is not formulaic, you really are going to want Windows or OS X.

    Neither Mac or Windows come with a system where you can browse from a catalog of over 10,000 applications and install any one of them instantly, for free, with the click of a mouse button.

    True, package managers are a big win, in some cases. That doesn't dispel the point. It is harder to find and install much software if you're using Linux and like a normal person doing your research on the Web or in a retail store. If you happen to already know what package you want and it is in the repository, package managers are a win. They're also a win for automated updates and several other tasks. They're still not comparable to Windows, however, if you want to do something so you look through Web pages or go to the store and ask a clerk.

    This hardware myth really needs to be put to rest. Linux supports a wider variety of hardware [lwn.net] than any other operating system on the planet.

    That's great and all. The thing is, if you're looking to buy hardware, you're going to have a harder time finding given hardware will work with Windows and if you're a normal person who does not install their own OS, you're going to have a harder time finding a store that will sell you a system with Linux pre-installed and all the hardware/software interactions polished.

    Ubuntu and many of its derivatives will ship you a copy of their OS on CD at no charge. No media fees, no shipping and handling. Free. Most of the software that you can install afterward is not at all too large to pull down via a dialup modem. Windows and OS X cost hundreds of dollars each.

    Yup, this is really nice, but most people buy hardware and it comes with an OS already installed. Asking them to order a DVD from some place, wait for it to arrive and then install it and hope it works with their hardware is worse than the average user's experience with Windows.

    Not sure what you mean here. On KDE- and GNOME-based distributions, a shortcut to every installed application gets put into the applications menu.

    For default apps, I agree. Never had a problem with most of the stuff in the repository.

    Contrast with Windows where each application goes into its own folder or a folder named after the company that distributed it. Install enough applications and the Start menu becomes large and unusable. Contrast also with Mac, where you have to dig down into a special (and also unsorted) Applications folder to find newly-installed apps.

    To be fair, a lot of Linux software is installed in odd menus, is CLI only, or installs into a directory named after the company that made it too, only free/OSS softwa