Enterprise Software Sales Dried Up In September
CurtMonash writes "As I predicted a week ago, it looks as if the third quarter was ugly for software vendors, due to the economic crisis. SAP said 'The market developments of the past several weeks have been dramatic and worrying to many businesses. These concerns triggered a very sudden and unexpected drop in business activity at the end of the quarter.' My old acquaintance John Treadway, who used to work in Sybase's financial services vertical unit, reports that things are even worse than that in the financial services industry, Wall Street and retail banks alike. So now what? Well, IT is a huge part of capital spending, and at enterprises that have to cut back capital spending, IT is going to get hurt. On the other hand, high-growth companies — Web businesses, analytic services providers, etc. — may try to power through the downturn. And the more directly an IT project affects near-term profits, the more likely it is to survive."
The LCARS operating system has been in decline for years now.
As I predicted a week ago, it looks as if the third quarter was ugly for software vendors, due to the economic crisis.
Truly you are a modern day Nostradamus.
No shit, Sherlock. Business idiots only care about profits over the next 24 hours -- they never look at the 25th hour or beyond. That's why IT employees (who tend to actually like the work they do) hate the business side (who literally hate their jobs but make their bonuses based on nothing more than profits).
""As I predicted a week ago, it looks as if the third quarter was ugly for software vendors, due to the economic crisis. "
And FOSS's role in all this?
Shai Schticks:"You don't make peace with friends, you make peace with enemies"
By much the same logic, individuals and small business may postpone their purchases...
... and torrent instead? (At least the individuals)
I think people are putting off some investments while they wait to see when will the next Microsoft OS come out. People are afraid to replace something that's more or less working with something that has been so criticized as Vista.
"As I predicted a week ago, it looks as if the third quarter was ugly for software vendors"
Any chance you got next weeks lotto numbers there as well ?
The fundamentals of our economy are sound.
Literally - our economy is based completely on acoustical signals.
Well, at least they're not trying to blame piracy this time.
What?
Looking at Oracle recent quarterly report sounds rosy. Better pull my stocks out now when it is on top...
That being the tail end of the Dotcom Bust shakeout. Here's a hint: you might want to go ahead and downsize your lifestyle so you can live on that again.
I sincerely doubt we're going to see 25% unemployment, Smoot-Hawley II, or a government takeover of the IT sector the way FDR tried to takeover industry. But it's quite easy to imagine Dow-Jones hitting the 7,300 level, and venture capital frozen until the credit markets thaw. You better be prepared to last it out.
You might want to:
The economy will come back, just like it did after the Dotcom Bust (assuming the $700 bailout isn't as destructive as the Japanese propping up zombie banks for a decade after their real estate bubble burst), but in the meantime it could be a long, cold winter...
Lawrence Person (lawrencepersonh@gmailh.com (remove all "h"s to mail)
http://www.lawrenceperson.com/
... an upswing in the use of in-house customized solutions based on FOSS for new ventures that want to cut costs ?
With enterprise software, you're not paying for the software as much as the army of consultants required for implementation and integration, which, while not rocket science, is far from trivial. Of course, this is usually done incompetently and expensively, but even if it weren't it would still, in most cases, cost way more than a measly 10K.
Informative?!? more like troll.
Many projects in the financial sector require 100s of developers and 1000s of man-months (yeah, yeah, mythical man-month and all that still apply). Are you willing to work for $1 a month?
Thought not.
that's obviously why sales dried up. someone call the BSA.
More music, fewer hits
You're also paying 'enterprise tax' which is the consultants increasing their fee by a fraction of a percent for every meeting you make them sit through and every meaningless corporate buzzword you make them hear
Don't worry, $10k will be worth $6,300 soon.
Repton.
They say that only an experienced wizard can do the tengu shuffle.
From what I have personally experienced, and seen in the market in general it was not until mid 2003 that we saw a recovery from the dot com bust. It's only been five years, and to be honest wages have only recently gotten back in line.
How the heck am I supposed to get ahead when these downturns happen every 5 years or so? How does one build wealth, get married and raise a family? I mean I just got my 6 month emergency fund restocked, and now I might have to use it?
I've been in the business since 98. Are these 5 year cycles normal?
Right, if you are programmer and are willing to accept minimum wage, with no benefits.
Spoken like a kid who never had a job. Tell you what, we are a software company, and I can tell you that programmers cost a lot. Software development is darn expensive too. And you have to add up all the continual training cost for our staffs, not just the initial training to get them up to speed.
I hate to break that to you, not all softwares can sell millions of copies per year, certainly not enterprise softwares. You are not selling burgers here. A lot of companies would be really happy if they can sell 50 copies per year. Customizations, services, support, etc, all very expensive work.
Go to take a look at the "enterprise softwares" first, make sure you even know what all those terms mean (I'm not even talking about implementing them), and make sure you understand all the regulations/rules involved in the industry, yada yada yada... and then, we'll talk.
Many projects in the financial sector require 100s of developers and 1000s of man-months
How many developers went into Windows Vista??
How does that compare in complexity to software that is essencialy a bunch of fill-out forms, badly implemented, done with no usability in mind, and that doesn't work properly (EVEN when compared to Vista)
Guess what, hire 10 really good developers and they will do a much nicer job.
how long until
I concur. There are many things that can cause software to suck - one of them is the number of users who have tested it. If you're running a $10 million software package, chances are that you're one of a few dozen or a few hundred other companies doing so. If it's complex overreaching software like an ERP or CRM package, you'll likely run into several new bugs every day. It's also likely that you will be the very first customer to hit many of these bugs.
Bonus points if your software is built with lots of third-party widgets that your vendor can't effectively report bugs to.
If you're paying a lot of money for software odds are you are being taken advantage of. No software should cost more than $10k Exception: scientific software (and I mean the really advanced stuff, simulations, etc), math analysis, etc, etc AND EVEN THEN
Well, as much fun as sweeping generalizations are...
There is some fantastic commercial, enterprise software out there, the likes of which FOSS cannot touch. I'm a DBA and love Postgres, and to a lesser extent MySQL, but neither has the breadth of features or capabilities that Oracle has. Postgres is a great product, but it's like Oracle 7...there's a big difference between it and Oracle 11g. And yeah, there are a lot of shops that don't need that difference, but there are a helluva lot of shops that do.
That's just to take databases. There's a wide variety of engineering software that I've supported over the years that is just not going to be touched by FOSS people any time soon and represents literally tens of thousands of man-hours of development time. My employer uses some really intricate software designed for our old-school industry that would take hundreds of thousands of dollars to develop in-house...and no FOSS group is going to say "hey, let's do that in our spare time for fun! And also make sure it works with everything else!"
I agree that big ERP packages are often big nightmares and yes, there's a lot of junk out there, but you can't just say "if you pay a lot for software, odds are you're being taken advantage of."
Advice: on VPS providers
Please, oh please put SAP out of our misery. How this company got so big is beyond me. You could build a custom system from scratch in shorter order than you can customize SAP.
"Guess what, hire 10 really good developers and they will do a much nicer job."
Clearly you don't have any experience "hearding cats" or implementing large systems. If I followed you're advice I would get 10 'nice' applications, none of which address the problem at hand.
And did you exchange a walk on part in the war for a lead role in a cage? - Pink Floyd.
This is a silly question. Windows of course has nothing to do with the problem. People are putting off software investments because they can't afford it. Credit has dried up and businesses can't get capital to spend on expansions. Smart businesses see software as an investment to grow, but if there's no business to grow into, or they can't get the money, then they don't invest and grow slowly, along with the rest of the economy. Now instead of floating loans they have to save money.
Automobile repair shops are doing very well, because more people are repairing cars rather than buying new ones. Same goes for software. Why buy new software and hardware when you can maintain the old.
"All great wisdom is contained in .signature files"
use free software to save costs
"Free" software often costs more money when you factor in the costs of lost productivity and training when "Mary in accounting" has to learn a new UI and new application. I know of lots of users who can't even surf the web if you move the 'blue "e"' from one side of their display to the other.
Open Source CRM, would that be Sugar by any chance? I've been modifying SugarCRM for my (tiny, budget-less academic) shop to use as an alternative to JIRA (even academic pricing for JIRA is far beyond our budget, did I mention it was $0?)
We have competent labor and lots of time. Just no money, which means $0.
-fb Everything not expressly forbidden is now mandatory.
Remember the dark days of the dot-com collapse? Microsoft's advertising slogan for Windows 2003 was "Do More With Less." It's ironic because their server software is one of the most expensive in the industry. The "Do More With Less" slogan is far more appropriate for open source software, which you can support in-house if you have the skill set on board.
And that is how it shall be if the economy takes another downturn. Open source software will thrive -- it's already bigger than it was in 2003 -- as more and more "enterprises" (gosh I hate that word) discover its incredible value prop.
Tired of FB/Google censorship? Visit UNCENSORED!
I don't know what you guys are worried about. All this panic and fear, you just got to invest right.
My pumpkin stocks have been increasing steadily through September and have already doubled during this first week of October. I got a feeling they're going to peak right around January. Then bang! That's when I'll cash in!
Yes, I recommended they "look" as SugarCRM. I told them we that we could extend it and plug it into lots of different systems with just our in-house knowledge. But they have already gone too far down the vendor selection path and don't want to confuse the business folk, blah blah blah. Those managers are closed minded when is comes to FOSS. I told them there was a pay version, but I don't think Sugar showed up on the Gartner report they are using to pick a vendor.
> No software should cost more than $10k Exception: scientific software (and I mean the really advanced stuff, simulations, etc), math analysis, etc, etc AND EVEN THEN
Obviously, you work in the scientific sector, and also have a pretty narrow-minded view.
Having written other kind of software, I can tell you that you the complexity involved in "enterprisey software" can be mind boggling. For instance, think about reading, implementing and deploying some of the complex financial rules (we're talking about thousands upon thousands pages of regulations, with variations per countries) out there, in a market composed of a handful of customers.
In that case, the cost of the software is directly related to the cost of building it (ie: how much it would cost for the customer to build his own), and such customers are perfectly happy to pay millions (yes, millions) so a software vendors take care of all the issues related to said software.
Meh, of all things did you have to choose oracle for your counter-example?
They have pretty much lost the low-end and midrange to Postgres and MySQL already (guess why they bought the dolphin?) and are struggling even in the high-end. Just as you say, there are really not so many differentiating features between oracle and postgres anymore.
I know these people and I have always wondered how anyone so computer-illiterate could add any productivity to any business.
After plenty of observation the answer more often than not was: They don't.
Thus the solution to your concern is really simple: Fire the person who cannot work when "the blue e has moved" and fill the position with someone who can.
Clearly you don't have any experience "hearding cats" or implementing large systems. If I followed you're advice I would get 10 'nice' applications, none of which address the problem at hand.
Look on the bright side, you'd get them in 15 different languages!
If I mod you up, it doesn't necessarily mean I agree with what you've said, sorry.
Good news for F/OSS which can provide functionality and flexibility for companies at lower prices.
Bad news for expensive software packages, esp. low quality packages.
Good news for software that can provide years of functionality and ROI.
Bad news for brittle and inflexible software tha requires constant maintenance or an upgrade treadmill, i.e. no ROI.
Good news for lean software which can run on older, leaner and less expensive software.
Bad news for software which requires major hardware upgrades.
Maybe a bit of sense and sanity appear in purchasing or building software.
putting the 'B' in LGBTQ+
Training is a once off cost. License fee's come round every year. Free software tends to make up for itself after a few years, the only real impediment to moving is 1. US style CEO's dont think past the current quarter, 2. the current system is good enough (although MS is trying to change that with Vista)
If Mary is a CPA or has some accounting knowledge then she's smart enough to realise that if she doesn't learn she'll be looking for a new job. In "mary's" defence, most accountants I've worked with are more computer literate than many Developers I've worked with, some how coding and good computer use don't tend to go hand in hand.
Whenever a person is inducted into an organisation they will receive training anyway, even with the upgrade from 2000 to XP people needed to be trained and introducing people who cant think for themselves to Vista will have as much of a problem as if you moved them to Linux. People with half a brain (problem solving ability) are less of a problem and can figure out something like Ubuntu of Fedora Core in 1/2 and hour.
Incompetent people will not learn no matter how much training you put them through, all you can do is tell them where to click, you'll have to do it again after the next coffee break anyway no matter what operating system they are using so they may as well use the better OS.
Calling someone a "hater" only means you can not rationally rebut their argument.
Sorry dude... either you are a really good troll, or you should get your head out of your ass. You have never, ever worked on an enterprise system, either coding it or implementing one. This is very obvious from your comments. I was going try to write something to clue you in, but it isn't worth the effort. When you actually work on an enterprise system supporting thousands of users and millions of customers, then you'll understand. Until then, go on believing enterprise applications are a bunch of forms.
-- I ignore anonymous replies to my comments and postings.
I feel Enterprise Software has a good racket going.
1. The software IS expensive. Consumer apps tend to be some $50-$500. Enterprise thinks $30,000 is great. Claim is that with a they have only a few customers, so they have to charge a high price to break even. Really?! If it were priced commodity then tons of small shops would buy it, but then that destroys the bubble market.
2. Direct support on annual plans. Cram as many half-programmed features into the software as possible. I didn't say "many features, half programmed" - I duly meant "half programmed features". One version of our program crashed the entire app if you toggled a drop down. Then you get to charge support calls. Beautiful.
3. The aforementioned Consultants. Yes, config it a little ugly, but why do the consultants have to be billed at $200 an hour? Oh right. That pays for the sales staff that can sell more consulting.
4. Monopoly districts. Locks out competition in case anyone thinks of applying classical economics to the above.
My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
Thus the solution to your concern is really simple: Fire the person who cannot work when "the blue e has moved" and fill the position with someone who can.
And if you are the IT Manager and the person you want fired is the VP of Sales who earns 4 times your salary and was responsible for generating $10 million in sales last year?
Good luck getting that person fired.
Go to take a look at the "enterprise softwares" first, make sure you even know what all those terms mean
It's "software", not "softwares".
McCain is right. The economy is fundamentally sound. You just have to be in the right spot and right now, farming is in and white collar is out.
What is happening is that rising commodities prices, due to economic growth, have forced a realignment towards commodities spending over value added services and manufacturing. What Friedman missed, when he wrote that the earth is flat, is that, you still need valuable land to farm and to mine and to drill, and those people are now the scarce thing, whereas before, they overproduced and the rest of us sort went our merry ways right up until the time they were so many of the rest of us, they cannot produce enough. By contrast, bankers can be made anywhere, and there's quite honestly too many of them.
A quick look at the world markets bears this out. Oil is down, for sure, but it's still higher than it was a few years ago and the only reason it is down is because the world is anticipating a global recession. Surely OPEC will cut production to match, and when it does, everyone in Texas, Louisiana and Alaska will benefit quite handsomely. Similarly, all of the precious metals are quite high, as are the prices of all the basics foods.
If you want to do well in this economy, forget the MBA and Wall Street, and go for Agriculture and start a farm instead. The balance of power in the USA has shifted from Blue State (traditional services and manufacturing) to Red State (traditional agrarian and new lean manufacturing).
The interesting thing is that Obama's proposed fix for all of this, is that, even though he claims to want to help city people and people in the blue states (traditional democrats), he's actually handing Red states a giant feast. He is going to try and cut the consumption of commodities through mandated efficiencies, meaning that Americans are ultimately going to have less, but the rest of the world is still going to consume even more than Americans can conserve. None of his plans are going to bring down the prices of commodities, but they will loosen the leverage blue states have over red even further as they seek out new markets for the commodities they produce.
This is my sig.
Most of those programmers who make average or below average wages, (see www.salary.com) work for big companies, enjoy maintenance, and keep their desirable skills current, and work ethic sharp will work right on through each recession.
Go "for the brass ring" and hold out for the high paying consultancy jobs or work on leading edge development will make you expendable each time companies retrench from new projects for a year or more. Make the big bucks and be prepared for (typically) a month or two of unemployment for each $10k you were making in salary every time a recession happens.
Don't think that being available for lower paying jobs is always an option. Many employers won't look at you as they assume you will take off when the economy improves anyway.
Seems gloomy? Not necessarily. The time I do get to work on leading edge projects that increase my employer or clients' profitability gives me great satisfaction. The opportunity to mentor others is even more of an ego boost. I just make sure to bank 40% of my take home pay and keep my standard of living to the least expensive home in a neighborhood populated by real professionals (doctors and lawyers) so my kids have great schools and peer groups. My wife and I both make great geek-derived incomes, but you would never know it to look at our outward standard-of-living. Relatively cheap house, older cars, no expensive hobbies like 2nd homes, golf, boating, or season tickets to major league sports all translate to the ability to be able to put money away for a rainy day while buying all the geek toys (big tv, new computers, software, etc,)that we really want.
In addition, you may need to relocate more than once to follow the job of your dreams and value job satisfaction higher than the satisfaction of making above average wages.
You may also need to develop your "soft" skills as a manager and/or sales person as insurance to be marketable.
In my own case I added less technical certifications (M.S. and P.M.P.)to enable me to get management jobs where I was allowed to design and code as well.
I've largely worked for the joy of what I do and been rewarded when not unemployed. I wish you well and hope you will not find it to difficult choosing between the steady work of the maintainer and the sexy work of the new program with lost of customization awaiting your wisdom.
There is always the possibility that you are (a)among the best at whatever in-demand technical skills you possess, (b) have developed winning interpersonal skills, (c) developed 1st rate business expertise, (d) maintain the latest in academic and technical credentials, and (e) have the good fortune to be employed by someone with stable sales and a good balance sheet going into the recession. Meet all of these criteria and you will be fine. If not, you may have to scramble, invest in more education even though times are now tough, work more than job, and accept lower pay when it can be found,
It is no fun when you don't have those noted "keys" but one or two bad experiences may cause you to take actions to protect you for the rest of your career.
Much luck to you.
Live Long and Prosper - Thanks Leonard. You are missed.
It is these 21st century bank runs that's causing banks whose foundations are completely solid to go bankrupt over night.
Listen to what you just said...
Businesses which are completely solid simply do not go bankrupt overnight.
Banks are not solid businesses, none of them. All of them lend fractionally, which means that there isn't a single bank in the world which could not be taken down overnight. They are all inverted pyramids of debt piled on a tiny base of real money. They are the very definition of borrowing from Peter to pay Paul.
If banks were completely solid, they could survive a bank run and remain solvent. That is only possible with full reserve banking, not fractional reserve.
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... Enterprise software just sucks?
There must be something wrong with your product if sales can just drop off so suddenly for no real reason. How can you blame this on an economic crisis? If people really need your software to do business, then they will buy it. Perhaps that software wasn't really necessary in the first place, if a small market downturn has such an extreme effect?
... and then they built the supercollider.
You are missing one important factor - the equality of the software. It might be that open source software allows some workers to be more productive, or it might be the other way round. Also, there's the fact that we're talking about software use in a company - like it or not, Active Directory makes managing massive networks trivial - changing from windows to *nix on the desktop will mean a required change in IT management of said computers. That, too, is a one-off cost, but it might make managers baulk.
I'm curious to know which SCADA systems you've worked with. I've got some experience in that field as well. Are any of them noticeably better or worse on the flakiness score?
If more Americans would learn to live within their means, we wouldn't be in this mess.
Sounds counterintuitive, yes, but if everyone lived within their means, there would be no bank credit, the economy would be approximately 1/10th the size it is now... If everyone now decides to live within their means, you would have a couple of decades of 5% - 10% per year deflation. Think the DOW at 1,000... Not 10,000.
to start to pay down all the debt that we've accumulated.
Here's the thing... Credit is ~90%-95% of all the money which exists and the corresponding debt is by definition larger than this and is increasing at the rate of (1+n%)^Y.
That's a whole lot of bankruptcies and defaults for a very long time... ~90% in fact.
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Almost. The problem is IT and most companies are already past that stage where they can look at the long term ROI of open source. They have to look at the immediate cash flow.
If it ain't broke, don't fix it.
That is the mantra that is blocking software sales right now. And migrating to OpenSource won't fare any better in today's climate. The only way OpenSource can be of any benefit is to introduce it along with a radically different software management style (eg: classic SDLC to Agile) in order to realize any real benefit.
I won't disagree with the first paragraph, but the rest are a little biased against stupid people. Remember, half the people you meet on the street have below average intelligence.
But the problem today it's long term ROI. It's immediate cash flow. If you don't have a $20 in your pocket you don't have $20 worth of assets. It's getting that simple.
To back up the GPP on flakiness: All of the suites I have worked with have at least one or two flaky components. However this does not mean all of their components were flaky, I just remember the flaky ones more. Listed are the two I have spent the most time with:
Wonderware: I'd love to know why Alarm Manager, DT Analyst, certain IAS components, and some of the DI objects flake out. I cannot even find a log entry when these things fail, but eventually we'll bite the bullet and get someone in to take a good hard look and fix them as best as possible (or upgrade them to newer versions). InSQL 8 had some flakiness early on and the interface is still a little cruddy in 9.
OsiSoft: It's been a while but the flakiest app I used with them was ACE. There was also an issue in several other apps that Osi didn't know about that we tracked down to a particular version of ProcessBook - it would overwrite a critical registry key and leave it without read/write permissions, which would kill a multitude of other apps. Overall I recall less flakiness with their products than WWs.
My issue is not so much the occasional flaky app (especially since these are usually early versions) but just the general lag between process software and the rest of the world. But the reason behind this (and the part of the cost) is that it takes a great deal of time to make majors changes to some of these apps. I get frustrated with these suites at time also, then I compare the issues of a v2 product with v20 of a normal enterprise app and realize that while I may have an app flaking out occasionally, the v20 enterprisy app still has serious design and functional issues after 20 major revisions. Yeah the interface may be dated, the APIs may suck a bit, but it still beats the hell out of most enterprise software out there.
The biggest issue I have seen across the board with industrial suites is not the core software, but what happens to the core software when you let lose certain types of engineers on them with development tools. The absolute biggest problems I have seen with all of these packages have been user inflicted.
Whee signature.
I've been looking for you... I'm a fan of Postgres and use Oracle at work all the time.
We have recently migrated to Oracle 10g because we generally don't update our software until we are required to because the vendor no longer supports the current version. Last year we migrated to Windows 2000.
That said, we have a rather limited feature set of Oracle that we actually use, but we hammer out 90 Million transactions a day. Is this outside of Postgres capability? The software residual tax is so severe on our application that we haven't make any database centric changes since 2000 so I really don't know that the feature set of Oracle, as we use it, can be much of a deviation from Postgres.
But I'm curious if we are just spending our money on a shiny button since we aren't capitalizing on Oracles full capability. I suppose we could always take 25% of our database budget and give it to the top 10 Postgres developers to work full time.
Accountants have been, hands down, the best clients I've ever had. They're not afraid of hard work. They don't treat every issue that takes more than 60 seconds to explain as a personal attack. They know what they need to get their job done, and know what they want from you.
Accountants submit, by far the best bug reports. No, "Something went wrong the other day, I don't remember exactly was, but here are 100 screenshots with every dialog in the application, including the login screen, could you please look through them and tell me what what I was thinking when I thought I noticed something wrong?" Most people, once they've been told that bug reports need detail go through the motions of providing detail, but not up to the point of putting any thought into it. Accountants, on the other hand, understand the value of putting effort into describing a problem precisely, without extraneous detail. If you know your business, you can often go from receiving the bug report to putting your finger on the exact line of code in minutes.
Accountants are a pleasure to work with.
They have their job to do, a demanding, technical job that requires training and exactitude. It's a job that nobody else understands or wants to think about unless there is trouble, in which case they're expected to somehow conjure cash out of ledgers. If they don't, horrible things happen to everybody in the business. If they do, they might get a pat on the back an then it's back to business as normal.
Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
I don't really know how FOSS has managed to get dragged into this (well actually I do since this is slashdot) but the kind of software they mean often doesnt have a FOSS alternative. No one who has Oracle is going to replace it with mySQL similarly no-one is going to replace their CICS system with something they downloaded off sourceforge.
The obvious reason that sales have dried up is that the banks and financial companies which consume this software (the main customers of enterprise software) are facing bankruptcy and reduced operating capital. However in the wake of this there is going to be a lot of acquisitions and mergers which is going to fuel the need for intergations products so there should be an uptrend at the end of the tunnel.
I have discovered a truly remarkable sig which this post is too small to contain.
Thanks for the response. I know what you mean about the user-inflicted problems!
Having written other kind of software, I can tell you that you the complexity involved in "enterprisey software" can be mind boggling. For instance, think about reading, implementing and deploying some of the complex financial rules (we're talking about thousands upon thousands pages of regulations, with variations per countries) out there, in a market composed of a handful of customers.
In that case, the cost of the software is directly related to the cost of building it (ie: how much it would cost for the customer to build his own), and such customers are perfectly happy to pay millions (yes, millions) so a software vendors take care of all the issues related to said software.
Yes, this is a great example. I only put "scientific software" there because it was the first thing that came into my mind.
And I'm sure there are a lot of other good examples: flight booking, etc
how long until
You need to provide training at all times, independently of the applications you are using, sot Free Software should not be a factor in a company properly run.
As for productivity loses, well, if you have people that are not flexible enough to use different applications then you have a liability and a business risk there. Windows applications are not fully compatible amongst themselves, so why you notice this problem only if free software is involved shows you are biased and not open to fairly evaluate the options open to you.
IANAL but write like a drunk one.
Why are so many people around here afraid of their own worth?
Take a cut in your salary if you must, or become more skilled (remember, the cheap guys in India are still there: Hello guys in Mumbai!) but frankly I am not going to start to unblock toilettes for a living....
IANAL but write like a drunk one.
Well, to every rule there are exceptions. Yes, there may be a few senior members that *do* add value despite their lack of computer skills, e.g. by being the CEO or by "knowing people". But training the VP of a department on a new computer system should really be the least of your worries, these people commonly either pick up stuff really fast or have secretaries anyways. The keyword is few here. I was talking about the majority of non-skilled workers where nobody knows "why on earth they were hired in first place".
That's tripe. Something like SAP would be total overkill for a small business.
Confucius say, "Find worm in apple - bad. Find half a worm - worse."
I really don't quite get this. If you can't buy something because *credit* has dried up, then well the fact is that you didn't have the money in the first place. If you can only "afford" something with a line of credit, then by definition you couldn't afford it in the first place, right. Same logic applies for companies.
If information wants to be free, why does my internet connection cost so much?
Fire the person who cannot work when "the blue e has moved" and fill the position with someone who can.
Many, many, companies (mine included) have hardworking, productive employees who aren't necessarily very computer literate. "Mary in accounting" might be a bookkeeper with 20 years of experience with a company's processes and workflows, may manage the relationships with vendors (and by extension impact cash flow) etc. etc. etc. - Losing her may indeed cost the company money, and saying 'fire an employee because they have trouble when you move the blue e' shows a deeply flawed understanding of the value of human 'capital' at a company.
You have a wonderfully shallow understanding of economics, and I'd be willing to bet it's accompanied by an equally firm belief that you're highly knowledgeable
My shallow understanding of economics tells me that every commodities company is making money hand over fist. Look at Exxon Mobil, ADM, any mining stock, all of those are up and up rather dramatically over the last year. Yes they have retrenched in the face of the global selloff, but, they are still at fairly high levels. Companies that directly service these firms are also doing really well. Drilling equipment providers, mining equipment providers, farming equipment providers, are all doing fairly well this year.
This is my sig.
Ok, thanks for the vote of confidence on SugarCRM. It's way more than we need but so far it's been working nicely as a bug tracking / communication tool. I discovered it by accident, it was linked-to from some Drupal module site.
-fb Everything not expressly forbidden is now mandatory.
Well, these "valuable oldtimers" are a rare exception. Yes, I have met them, too. Ofcourse your "Mary in accounting" (who is probably in her 40s these days) should *not* be laid off.
I'm talking about those Jane's and Bob's in their 30s or 20s(!) whose reluctance to pick up even basic computer skills often reflects their general attitude towards work.
You can usually tell how good someone is in their profession just by looking at how they use their tools. A good accountant will probably blaze through Excel sheets at a pace that makes your head spin. A good sales-guy will juggle his outlook and Blackberry in a way that makes them look like capable tools. Nobody who has mastered their tool of choice (which all happen to live on a PC-screen nowadays) would be seriously confused by a "missing blue e".
Genius to tell a market was going to slow down in the economy~
The Kruger Dunning explains most post on
SO you have 20 developers that costs the company 150+ K a year and sell 20 enterprise solutions and they should cost 10 grand?
Interesting, I know SCADA systems very well, and haven't seen much at all in the way of 'Flakyness'. Maybe it's you?
The Kruger Dunning explains most post on
Well, there are SCADA and SCADA systems, in several areas (industrial automation, power systems, etc)
Maybe you work with a different vendor.
Of course I can't name the specific system I've worked, but there were several problems concerning security, stability, developer clueslessness (would you run such a system under Windows 98?!?!), unmainteinability of the system (can you guess wich VCS system they used? tip: older than CVS), very old codebase (and I don't mean old like Solaris), etc, etc
how long until
If a company is very profitable it can use a loan and pay it off quickly even if they can afford it.
The problem is if they spend their capital it subtracts earnings and the shareholders will have a fit. In such a case it makes more sense to borrow and have more capital on the books to make the investors happy.
Also supplies are very expensive and take up a huge portion of money. If you are a manufacturer and supplies take up 80% of your costs then its risky business to pay in cash. However if you borrow and make a profit a month later then you can pay off the debt easily and not have to spend over 50% of your capital each month. Many small businesses do not even have this capital and will go under as a result but are quite profitable normally.
http://saveie6.com/
I'm starting to see where this credit crisis has come from.
If information wants to be free, why does my internet connection cost so much?
Not really... opening LDAP on your AD controller and using PAM will pretty much take care of your single-sign-on issues.
NFS home directories, Etherbootable PCs...
Managing 10,000 Linux/Unix PCs *CAN* be easier than managing the same number of Windows PCs. Can. But it takes a competent admin and planning. Same as with Windows. It's just that Windows has inertia going for it.
I will agree with this 100%.
I've found that the worst of all tend to be developers and QA and Tech support people. All of the ones I'd expect the most thoroughly detailed analyses from. But from and IT point of view, they can't be bothered - it can't be ANYTHING that they're doing.
""Free" software often costs more money when you factor in the costs of lost productivity and training when "Mary in accounting" has to learn a new UI and new application."
Like when moving from XP to Vista, and IE6 to IE7, you mean?
""Mary in accounting" might be a bookkeeper with 20 years of experience with a company's processes and workflows, may manage the relationships with vendors (and by extension impact cash flow) etc. etc. etc. "
Even then, too many times your charming "Mary in accounting" is more a liability than a value for the company; it's only she is a hidden liability. If she really is so inflexible, what when the company shifts direction? (and that's not an "if" but a "when"). If she really holds so much company knowledge within her head and only in her head, what will happen when the mithycal bus goes over her? Too many times it happens even that a company won't try new valuable paths because of that "Mary", and the company won't even know of the lost revenues.
Its a trade off, from a managers perspective AD makes managing networks simple, unfortunately this requires you to use Windows which requires far more time to be spend on general maintenance (maintaining AV, cleaning off viruses when users download them despite the AV, re-imaging machines when they get too slow so on and so forth) so from an engineers perspective its not worth it.
You forget that it's not that Linux cannot be set up to be centrally managed, its just that there is on "simple" interface like AD, I'll happily admit that Linux would benefit from such an interface immensely but the systems are already there, they just require the Administrator to have an excellent working knowledge of them as opposed to Windows Active Directory which can be fudged through by a less experienced admin.
True, most Managers don't see the need for change as most managers cant really see past the next quarter. The cost of any transition is high, many organisations have flatly refused to go to Vista simply because the cost of buying new hardware, training staff, cost of having to update a lot of software that wont run in Vista and lost productivity due to a slower OS just isn't worth it.
The thing is that Microsoft is slowly falling over (I don't see an end to Microsoft, just an end to their dominance, they will by around 2015 be a shadow of their former power similar to IBM after the 80's) Vista is proof of the fact they no longer have the will and/or ability to deliver what the customer want and needs. Vista seems to be pushing Microsofts agenda more than providing software to their clients and by all early accounts Windows 7 seems to be going the same way so some massive transition is going to take place in the future weather managers like it or not and no matter how much it costs.
Calling someone a "hater" only means you can not rationally rebut their argument.
Exactly, Accountants are rarely a problem when introducing new technology.
It scared the hell out of me when one of the accountants one day asked out of the blue "Is Linux Unix", so imagine how scared I was when the bookkeeping girl turned around and said "Linux is like Unix but its not Unix". Most Accountants are very intelligent people (adaptable and dependable too), this is why CPA's get paid so much and are in extremely high demand, a good accountant is worth thrice their weight in gold to a company (and all three give me less trouble than a single Developer, how can they not understand that opening ports 10,000-50,000 on the firewall is an incredibly stupid idea, but still I get asked).
Calling someone a "hater" only means you can not rationally rebut their argument.
OK, I may have a grudge against stupid people but let me clarify myself, when I say stupid I mean calling them "pants on head retarded" is an insult to kids with down syndrome. I don't have an issue with people who are less intelligent than me or the average these people can still think (Whilst fairly intelligent, I'm definitely not the sharpest knife in the drawer), it may take them a bit longer but they will get there in the end. The kind of person I have a grudge against are the kind of people that expect me to do their thinking for them, those who refuse to learn and absolutely refuse to solve their own problems (personal as well as professional and technical), the kind of people who complain that the world is so unfair but wont lift a finger make life any better for themselves (the ones that complain about their debt but wont stop spending money ETC...).
So to recap, I don't hate people that are less capable, I hate people that don't even try. I've done tech support before, if I see someone who is having trouble I like to help them but I dont like doing the work of others when they are (or should be) perfectly capable.
Calling someone a "hater" only means you can not rationally rebut their argument.
AD has a lot more to it than single-sign-on. Policies, updates, etc. I've been down the Linux route, but that is one thing that is slightly better on Windows. And yes, most likely because the inertia Windows has, but that's not a good enough reason for most managers to leave that camp.
Like when moving from XP to Vista, and IE6 to IE7, you mean?
XP to Vista absolutely, although it's not terribly hard to theme Vista to look like XP, which is what many shops do.
IE6 to IE7? Nope. There's barely a noticeable change in the user interface or user experience.
Of which the five sample companies I've worked for, use it only for enforcing Windows Update. Which is just as easily managed as a crontab entry running yum update to a central yum repository.
That's only 5 companies out of many many thousands... but they were all *HUGE* (2000+ employees).
Active Directory introduces as many management problems as it solves, IMHO. Then again, Kerberos and LDAP aren't exactly a cakewalk, and 5 years ago it was far easier to administer KRB5+LDAP than any ADSI install, simply because the commandline tools for AD weren't very mature. That's most certainly not the case anymore.
Anyway, I'm not advocating people do it... only that it can be done, and a whole Linux/Unix eco-system can live and flourish in an AD environment.