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The State of UK Broadband — Not So Fast

Barence writes "The deplorable speed of British broadband connections has been revealed in the latest figures from the Office of National Statistics, which show that 42.3% of broadband connections are slower than 2Mb/sec. More worryingly, the ONS statistics are based on the connection's headline speed, not actual throughput, which means that many more British broadband connections are effectively below the 2Mb/sec barrier. Better still, a separate report issued yesterday by Ofcom revealed that the majority of broadband users had no idea about the speed of their connection anyway."

219 of 279 comments (clear)

  1. Before or after throttling? by AlterRNow · · Score: 5, Interesting

    Because during my download of Fedora 10, Virgin Media will throttle my connection from 8 to 2 ( mb/s ) and put my ping time ( to Google ) into the 2 second range.

    --
    The disappearing pencil trick. Let me show you it.
    1. Re:Before or after throttling? by David+Gerard · · Score: 4, Funny

      But Virgin offers a new sixteen megabit DSL service! That's sixteen megabits total, of course.

      I'm just picturing Virgin's 'thinking.' "We've heard that you can use things called 'computers' to send messages and even pictures. That'd be a good service to offer! We have this bloke in facilities who knows a bit about computers, we could get him to run it between refilling the coffee machines. If we tried, we could probably make it as reliable as our telly. Nobody really minds when the football drops out ten minutes before the end, do they."

      Virgin: "We've Never Done It Before, And We Don't Really Know How To."

      --
      http://rocknerd.co.uk
    2. Re:Before or after throttling? by Firkragg14 · · Score: 2, Informative

      Im on virgin and yes they will throttle your download if you download more than a certain number of gigabytes between their busiest times which is fair enough. I prefer that to a download limit dont you. In my experience though it doesnt alter my ping so you have some other problem going on there. My tip with virgin is to do any of your large downloading in the evening or at night.

    3. Re:Before or after throttling? by SimonTheSoundMan · · Score: 1

      That is quick. I'm synced at 4Mb to BT Internet via ADSL, I can only get 40kB/s via BitTorrent in the day, evening more like 2-4kB/s.

      My ping to google.com is just under a second at night, some packets may fail, and forget Youtube or iPlayer past 5pm, they just wont play without pausing every 3 seconds.

      I have tested other houses with ADSL, the all experience the same.

      BT deny any form of throttling, yet if I download at any time of day via FTP I get ~450kB/s, it is morning now and with HTTP I can get 300kB/s, in the evening more like 50-80kB/s. Crazy, seems BT throttle port 80.

    4. Re:Before or after throttling? by leenks · · Score: 4, Interesting

      But it is all fibre optic! The advert says it is, so it must be quick!

      Quite how Virgin can get away with saying their broadband is fibre optic when the last loop is copper is beyond me. It's about time the ASA did what they are supposed to do - BT broadband is fibre optic by their interpretation of things!

    5. Re:Before or after throttling? by Mushdot · · Score: 2, Informative

      I've been really happy with my Virgin connection. I've never had an unannounced loss of service and my downloading speeds stay pretty constant, though not near the actual speed of the advertised package im on. I get my broadband and tv through a cable point which I think would increase the reliability?

      I agree that I would rather have my speed throttled than penalised in some other way. The only bummer is when you hit your limit when there's only a small part of a file left to go and you have to wait another hour for it to trickle through.

      I also noticed I was getting 800k/s download speeds the other night and then got an email from Virgin telling me they had upgraded my broadband speed for free, so I can't complain too much.

    6. Re:Before or after throttling? by AlterRNow · · Score: 1

      During the throttle period, running P2P results in the ridiculous ping. It takes a minute or so for the ping to rise so I can only conclude that the ISP servers are putting our packets to the bottom of the pile because at any other time, ping is fine even with P2P running. Personally, I regard this as a download limit. Simply because they are limiting my download speed, therefore the amount I can download in any given time.

      --
      The disappearing pencil trick. Let me show you it.
    7. Re:Before or after throttling? by nogginthenog · · Score: 1

      Virgin don't throttle the download speed, instead they delay your packets. So your ping times will increase. The increase in latency will make online gaming slower.

    8. Re:Before or after throttling? by shawb · · Score: 1

      There is the possibility that this isn't so much a result of throttling so much as a bottleneck in transcontinental traffic. These are primarily American companies you are talking about here... and for me a traceroute of www.google.co.uk even looks like that's within the United States... although that's probably just a local mirror. I don't claim to understand Google's network topology.

      --
      I'll never make that mistake again, reading the experts' opinions. - Feynman
    9. Re:Before or after throttling? by elFarto+the+2nd · · Score: 1

      Try Virgin Media's mirror server:

      http://mirrors.virginmedia.com/

      Judging by the fact you have an 8mb/s connection, I assume you have ADSL rather than cable. I can happily download at 20mb/s and still have a reasonable ping time (I have some QOS on my router to help aswell).

      Regards
      elFarto

    10. Re:Before or after throttling? by TheRaven64 · · Score: 1

      What time are you downloading? In the early evenings they limit your usage to a relatively small quota and throttle you to around 1/4 of your normal speed. If your router doesn't prioritise TCP ACKs and ICMP then this will mean that your ping times will jump to around the size of your router's buffer.

      --
      I am TheRaven on Soylent News
    11. Re:Before or after throttling? by AlterRNow · · Score: 2, Informative

      I don't know about your experience but going from ( download ) 1000kb/s -> 30Kb/s and ( upload ) 45kb/s -> 11kb/s looks like throttling to me.

      --
      The disappearing pencil trick. Let me show you it.
    12. Re:Before or after throttling? by AlterRNow · · Score: 1

      And just for completeness, here are my Speedtest.net results before and during throttling:

      Before: 8482 kb/s 480 kb/s 11 ms Maidenhead ~ 100 mi
      After: 2158 kb/s 118 kb/s 14 ms Maidenhead ~ 100 mi

      --
      The disappearing pencil trick. Let me show you it.
    13. Re:Before or after throttling? by AlterRNow · · Score: 1

      We're on cable.

      My ping is fine until both these two conditions are met:
      Inside throttling period
      P2P software running

      --
      The disappearing pencil trick. Let me show you it.
    14. Re:Before or after throttling? by nogginthenog · · Score: 1

      I agree, the net effect is a slowdown. But what Virgin are doing is instead of capping your maximum speed they are stalling all packets. So if you are playing an online game that uses minimal bandwidth you will notice your latency increase drastically.

    15. Re:Before or after throttling? by AlterRNow · · Score: 1

      We get 2.4GB of download before being throttled at *any* time ( as the Virgin Media Traffic Management page says ).
      It just happens that during the evening, that limit is halved to 1.2GB. So downloading in the early morning or at night doesn't make any difference, we'll still get throttled.

      --
      The disappearing pencil trick. Let me show you it.
    16. Re:Before or after throttling? by AlterRNow · · Score: 1

      I've not noticed this and the test results say otherwise ( 11ms -> 13ms ).
      Unless, of course, they aren't stalling ping packets but are stalling everything else which would co-incide with what you are saying.

      Hmmm.. thanks for the info!

      --
      The disappearing pencil trick. Let me show you it.
    17. Re:Before or after throttling? by Malc · · Score: 1

      It seems to be common eh? My mum uses Tesco and their service is shit during peak times too. I work from home, with colleagues in California. I can't use my Vonage Canada VoIP phone and often Skype between 6pm and 10pm when I visit her due to the quality of the internet connection. It's fine during the day, but in the evening the latency shoots way up. Traceroute reveals latency to the broadband access server is fine, but it's after that that it jumps by 500-750ms or more. I guess that means either the BAS or the ATM network from the BAS to the ISP are over-subscribed. That's assuming wholesale DSL is implemented in the UK in the same way as it is in Canada.

    18. Re:Before or after throttling? by Malc · · Score: 1

      Hmm, maybe I can't ping the BAS itself. That doesn't seem right. Maybe it's the first hop latency, which puts the problem somewhere either on the BAS or the connection for it to the ISP. Definitely not the link from the home to the BAS as that would vary at such predictable times.

    19. Re:Before or after throttling? by SimonTheSoundMan · · Score: 1

      When you use the same IP for HTTP and FTP, you get a huge difference in speed. Explain why?

    20. Re:Before or after throttling? by smallfries · · Score: 1

      I prefer having no limits at all. My current provider has never bothered me about download levels, torrents always seem to saturate the line speed and if you live close enough to the exchange you can get 24Mb/s. Where we live we're only getting 16Mb/s, but at least I can use that fully without any complaints. And at £22/pm they are in the same ballpark as all the throttled / limited services.

      I don't normally mention them by name as nothing is worse for an ISPs customer relations than recommendations, but as I'm moving country in a couple of weeks you should check out Be Unlimited.

      --
      Slashdot: where don knuth is an idiot because he cant grasp the awesome power of php
    21. Re:Before or after throttling? by jgtg32a · · Score: 1

      In other words its much worse than actual throttling?

    22. Re:Before or after throttling? by ndixon · · Score: 2, Informative

      BT deny any form of throttling, yet if I download at any time of day via FTP I get ~450kB/s, it is morning now and with HTTP I can get 300kB/s, in the evening more like 50-80kB/s. Crazy, seems BT throttle port 80.

      Deny?

      BT's Fair Usage Policy states:

      BT continuously monitors network performance and may restrict the speed available to very heavy users during peak time.

      ... and they explicitly mention P2P:

      we restrict P2P speeds if it's having a negative impact on the online experience of the majority of our customers. We normally place restrictions in the evenings at peak time, but we do apply them during the day if a lot of customers are using P2P at the same time.

      ...

      we are not stopping you from using any P2P service. P2P will just be slowed down in the evenings and during the day if a lot of customers are using it.

      You might not have looked hard enough to find this, but that doesn't make it a denial.

      My BT Broadband connection gives me about 6.5MB/s for non-P2P traffic, but that's because I'm only about 1/4 mile from the exchange.

      P2P is slower than dial-up in the evenings, but is generally fast enough between midnight and 8am, and even to late morning on Saturday/Sunday, so I just schedule my big BT downloads to run overnight.

      --
      Oh, how convenient: a theory about God that doesn't involve looking through a telescope.
    23. Re:Before or after throttling? by xaxa · · Score: 1

      www.google.co.uk goes to these IPs for me, in London: 64.233.169.104 64.233.169.147 64.233.169.99 64.233.169.103 (and lots more, if I repeat the query). YouTube is 208.117.236.76. tracepath suggests they're all in the UK, though I thought Google's datacentre was in Ireland.

      I see a similar performance with BT ADSL, I'm considering switching (I've only just moved in to this place, and BT ADSL was already there).

    24. Re:Before or after throttling? by _xeno_ · · Score: 4, Interesting

      Beats me, but Comcast is doing that here in the US too in response to Verizon building actual fiber to the home. They have this weird graphic of various colored lines springing up all across the US which I guess "proves" they have "the largest fiber optic network."

      It's actually kind of pathetic. Granted I think Comcast's point is supposed to be that they do TV better than Verizon - thereby saving themselves from "truth in advertising" laws. Still, that has nothing to do with using a fiber optic network. And they certainly don't offer comparable Internet speeds.

      I find it kind of funny that two companies are pulling the "but we use fiber optics somewhere in our network!" card.

      In Comcast's case it may be more pathetic, since the ads are sort of like the Mac vs PC ads: you've got the "fiber optic" guy who's hopped up on "light" (he's glowing and flickering), and then you have the "down-to-earth" Comcast guy. After making fun of the fiber optic guy, Comcast then announces that they, too, use fiber optics. At best, I would think that makes them equal. But what do I know, I'm not the charismatic down-to-earth guy.

      --
      You are in a maze of twisty little relative jumps, all alike.
    25. Re:Before or after throttling? by master811 · · Score: 1

      Except on their middle tariff at peak times, it's not a "certain number of gigabytes", it's 1.2GB !!

      That's it, 1.2GB !! They then throttle you for 5 hours (and if you happen to hit the limit just before the peak time is over), you'll still get throttled for the full 5 hours.

    26. Re:Before or after throttling? by Stormx2 · · Score: 1

      Just out of curiousity, what is this "last loop"? You mean like, the user's NIC card? or what?

      Thanks

    27. Re:Before or after throttling? by Sinus0idal · · Score: 1

      Use the virgin media mirror, they don't throttle that ;)

    28. Re:Before or after throttling? by duguk · · Score: 1

      I can't get BeThere but I've heard good things about it. I'm with a very old package from Freedom2Surf, we got a 2mbps package, totally unlimited for about £18, which is now £25 iirc. They keep asking us if we'd like 8mbps but forget to mention that it's limited to 1GB.

      I've been looking at O2's broadband but would appreciate any suggestions for high bandwidth users!* :o)

      * I backup my server nightly using RSYNC, so 1gb just isn't enough.

    29. Re:Before or after throttling? by Anonymous Coward · · Score: 1, Interesting

      Virgin can get away with this because, if you are on the old telewest network, then it's true. Telewest ran fibre to road-side boxes. When you subscribe they run fibre from the road-side box to your house.
      Having said that I no longer use but that's another story...

    30. Re:Before or after throttling? by Skater · · Score: 1

      I've heard some Comcast commercials that imply that FIOS is just a new name for DSL. I had just ordered FIOS when I saw those ads, and it made me glad I was leaving Comcast.

    31. Re:Before or after throttling? by duguk · · Score: 1

      Sounds like your microfilter is broken. Your telephone line and ADSL are at separate frequencies and the microfilter should separate them properly.

    32. Re:Before or after throttling? by shawb · · Score: 1

      Okay, that does sound like throttling of some sort, or possibly a slow down due to deep packet inspection. Although I have absolutely NO idea why a competent company would throttle or inspect http more than ftp... if anything the customers who use FTP would be more likely to be the ones "abusing" bandwith.

      --
      I'll never make that mistake again, reading the experts' opinions. - Feynman
    33. Re:Before or after throttling? by MrSteveSD · · Score: 1

      For me the "last loop" is also fibre. I was with Blueyonder before Virgin Media bought it and the reliability nosedived. I don't see the point in any of their high speed deals. As soon as you use your connection for anything significant, you get throttled.

    34. Re:Before or after throttling? by janrinok · · Score: 1

      My tip with virgin is to do any of your large downloading in the evening or at night.

      On a site intended for geeks, is there anyone who 'watches' their torrent download? Why would anyone do anything other than automate downloads for action during a time when you are unlikely to be using the computer for anything else? OK, perhaps gamers spend 25 hours a day (not a typo!) on their machine but, for the rest of us, a simple script can automate numerous tasks that take computer time but are less than interesting to sit and watch.

      --
      Have a look at soylentnews.org for a different view
    35. Re:Before or after throttling? by canoeberry · · Score: 1

      I have Virgin Cable + Internet in London and I get 2.3Mb (byte) downloads routinely. The service is advertised as 20Mbit and it's very close. But only a few sites support that rate, e.g., download Apple software updates, or today, I downloaded a parallels update at 2.3Mbytes/sec. I wish I could get faster upload speed. It seems to be about 90kBytes/sec max. I think it needs at least half that just to maintain the maximum download speed.

    36. Re:Before or after throttling? by Feanturi · · Score: 1

      How does the signal get into your house? The "last loop" also referred to as the "last mile" is the path to your house from the street. In most all cases that part's still copper. Fiber comes to the neighborhood from the head-end, but it has to be converted onto copper to get it into your house. This is because you haven't got anything in your basement to convert fiber to copper for the old wiring in your walls, plus your modem only takes a copper input.

    37. Re:Before or after throttling? by leenks · · Score: 1

      They run copper from the roadside box to your house, not fibre.

    38. Re:Before or after throttling? by leenks · · Score: 1

      The "last mile" is copper. It is only fibre to the green street distribution boxes.

    39. Re:Before or after throttling? by AlterRNow · · Score: 1

      Green boxes, about 4 foot high, full of cables? I have one of those at the bottom of the garden..

      --
      The disappearing pencil trick. Let me show you it.
    40. Re:Before or after throttling? by sponga · · Score: 1

      Sad thing is that even though Verizon has fiber to the home, their speeds for the basic package are only 1-2mbps faster than cable and the pricing is not worth the switch. Really depends where you live also, so some of these stories of bad broadband speeds sometime come from people out in the middle of nowhere and doesn't reflect the general greater population.

      My ping is actually better on my cable than my roommates FIOS, still I think FIOS will ultimately win in the long run. Cable usually has fiber to the block, but with Docsis 3.0 being implemented and I am already receiving 15/3 with cable. Cable companies are reaping the benefits of laying these cable lines now while Verizon will have to approach cautiously, also I could imagine cable dropping in the last mile/block with fiber.

      They are all holding back and Verizon has not really been the savior around here in Southern California, besides places like Huntington Beach,CA where the city mandated that Time Warner(Road Runner) upgrade their services to match FIOS. If only cities like this would demand more out of the contract they sign, unfortunately anybody who has built homes in Huntington Beach knows they have very strict bulding code around there and the people are a little more smarter/demanding about what they want from their services.

    41. Re:Before or after throttling? by Wanoah · · Score: 1

      I personally think that all the UK ISPs are guilty of false advertising. They all advertise bandwidth that they don't actually have to sell you. They all built their business on the promises of fast downloads and rich media content. Then they bitch and moan when people actually use it to do all the things they tried to sell us on (cf all the tears about the BBC iPlayer).

    42. Re:Before or after throttling? by internewt · · Score: 1

      Where I live at the moment we have Zen's old 512k/256k ADSL package. This has no data limit, and Zen too have pestered us to change to their limited 8meg packages.

      Based on a 365.25 day year, and a month that is a 12th of that, with my 512k account I can theorhetically transfer 160.5 gigabytes/month down, 80.3 gigabytes/month up.

      Zen's highest download limit on their current 8meg consumer package is 50gig.... which works out at an average speed over a month of 19.9k/sec down.

      You and I are both on an ISP reselling BT wholesale, and BT basically charge our ISP by the byte. I think they sell their bandwidth in chunks to the ISPs, but this is why most ISPs have some kind of transfer limit: it would be massively uneconomical for them to have a user with 8meg download 2.5 terabytes in a month, or even a significant fraction of that.

      I've been looking at O2's broadband but would appreciate any suggestions for high bandwidth users!* :o)

      A mate is on 24meg Bethere (the same as o2, AFAIK) and he has no download limit. They are a LLU ISP, so he doesn't have any services from BT.

      A few months ago he bought a 1080p TV, and has a PC connected to it, so you can imagine how much torrenting has been happening! And not a peep from his ISP about the data transfers. The Bebox (DSL modem/router) they provide seems to have freezing issues when there's lots of torrents running, and it also periodically hangs with normal geek-level usage (once a week or two), but this is the case with most consumer grade routers in my expirience.

      --
      Car analogies break down.
    43. Re:Before or after throttling? by frsmith · · Score: 1

      mmmmmm You watching my PC??

      This is exactly what happened last night,
      45 mins to d/load Fedora Live cd on a supposed 10 meg line. This is here in Cardiff

      I dont think they throttle it more like lose the plot with the bandwidth at 5.30 pm

      Cheers
      Bob

      --
      It Seems I've developed an aversion to proprietary software
    44. Re:Before or after throttling? by David+Gerard · · Score: 1

      I must admit I stole that line from the graphic on the Uncyclopedia article ;-)

      --
      http://rocknerd.co.uk
    45. Re:Before or after throttling? by leenks · · Score: 1

      Good for you. So the "last mile" is only a few meters for you. It is still copper though.

  2. Key is perceived value by BadAnalogyGuy · · Score: 1

    If the customers are happily oblivious to their slow connection, believing that they are in fact surfing the information superhighway on a souped up Land Rover, then what's the point of trying to tell them otherwise?

    Soak them for all they've got.

    1. Re:Key is perceived value by u38cg · · Score: 1

      This is a reasonable point. Good old-fashioned supply and demand economics have to come into play here. If a customer is happy with the price and quality of what he's got, then why should anyone invest money speeding him up? It's also worth noting that Britain has an ancient and decaying copper network so frequently getting anything useful out of broadband is a trial in itself.

      --
      [FUCK BETA]
    2. Re:Key is perceived value by petermgreen · · Score: 1

      If you are just surfing the web 512kbps is plenty. Afaict most website designers still designining thier sites so they are tolerable on dialup. Assuming the limiting factor is bandwidth at the users end (it often isn't unfortunately, often the limiting factor is badly designed and/or overloaded dynamic content) tolerable on dialup means fast on 512k broadband.

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
    3. Re:Key is perceived value by theaveng · · Score: 1

      I have a 750k connection* and it works just fine. I don't see any reason to go to a higher speed. *(I could go to 6000k but voluntarily limit myself to 750.)

      --
      FOX NEWS.com should be BANNED from television and internet. Have the Congress take it over and give us Truespeak.
    4. Re:Key is perceived value by u38cg · · Score: 1

      BT owns and runs the copper phone line network. Virgin runs the cable network. Yes, the core of BT's network is up to date, but that last mile stinks. Virgin is fine as far as their technical capability goes, but as a company they stink.

      --
      [FUCK BETA]
    5. Re:Key is perceived value by Klaus_1250 · · Score: 1

      It also fails to note that broadband now makes up about 95% of all UK internet connections, which is the highest uptake in Europe.

      You might want to reread what you wrote and think about it. Just because 95% of ALL your internet-connections is broadband, doesn't mean you have the highest uptake in Europe. You need to have a lot of internet connections as well. Unless 80% or more of all households has broadband, I doubt your even in the top 5 of Europe.
      Aside from that, I read here that some providers have an 1.2GB/day cap. That about 15KB/s an entire day. I don't think anyone will consider 15KB/s Broadband anymore.

      --
      It only takes one man to change the Wisdom of the Crowd to Tyranny of the Masses.
  3. Tell it to the people who cannot get broadband by tagishsimon · · Score: 4, Insightful

    Concerned as I am with slow speeds, I'm more concerned that I cannot at home get broadband at all because there's insufficient regulation of the monopoly landline supplier. BT is not interested in fixing the twisted pair arriving at my house such that ADSL will work. The UK government is not interested in extending the Universal Service Obligation - the thing that forces the monopoly to connect you to the phone system for voice calls - to broadband.

    HMG's insistence that broadband is of economic and social importance is just so much humbug and cant if they will not bother themselves to lift a regulatory finger to ensure that the whole population can access at least a basic service.

    Perish the thought that the vast additional profit arising out of millions of DSL connections should be put towards improving the basic infrastructure.

    But I can get 2kbps downstream (yup, that's right) through my 2.5 or 3G connection. Yay. I think I was getting better than that on dialup in about 1995.

    1. Re:Tell it to the people who cannot get broadband by jrumney · · Score: 1

      But I can get 2kbps downstream (yup, that's right) through my 2.5 or 3G connection. Yay. I think I was getting better than that on dialup in about 1995.

      You need to get an iPhone. Apparently they are really fast.

    2. Re:Tell it to the people who cannot get broadband by tagishsimon · · Score: 2, Interesting

      I've had a number of BT engineers visit the house to try to get DSL working. And they've done some work on the line to improve the signal strength. They conclude that it ain't going to happen; anecdotally, because the line is mainly buried, old, and waterlogged.

      As they have reached this conclusion, they've marked my phone line on their database as "cannot get broadband" ... and that's it. They'll make no further attempt / take no further interest / decline any further order from me for broadband.

      I cannot give a precise distance to the exchange; the straight line distance looks about 4km, by the roads probably 6 or 7. I know the house a half mile before mine in the direction of the exchange can get a slow broadband. And communities all around mine can get broadband, albeit in a number of cases, from different exchanges.

      I'm in discussions with my MP, who's talking, as they do, to the useless secretary of state for business (his advice dated 12 months ago: wait for the market to provide, or maybe knit your own in your spare time - I kid you not), and also to BT regional management and the local development agency.

    3. Re:Tell it to the people who cannot get broadband by WarwickRyan · · Score: 1

      Argue it with BT.

      Write to your MP.

      I did this, and BT eventually fixed it (about a year after I first started moaning). Just for our house, mind. The rest of the estate (a new build in 1998) had no broadband, and I'm sure they continue to have no broadband.

      Estate was the "Warwick Gates", in Warwick.

    4. Re:Tell it to the people who cannot get broadband by busman · · Score: 2, Interesting

      Here in Ireland the man has just announced to pick 3's 3G(HSDPA)to meet their requirements for universal broadband by 2009!

      http://www.rte.ie/news/2008/1125/broadband.html

      WTF! How can you say 3G is broadband! Just check out the problems people in Ireland have been having with 3's service http://boards.ie/vbulletin/showthread.php?t=2055115306

      I'm lucky to have fixed wireless here in North Cork, but have friends who have no broadband access at all.

      --
      __
      Sigs are like arse-holes, everybody has one ;-)
    5. Re:Tell it to the people who cannot get broadband by SimonTheSoundMan · · Score: 1

      I live near Birmingham in the UK, area of 3 million in population, some can't get broadband in the middle of this urban conurbation as the copper lines are so bad, yet 3G and HSDPA is everywhere. So, does sound right.

    6. Re:Tell it to the people who cannot get broadband by wvmarle · · Score: 1

      Rolling out a wireless network (mobile phone, mobile data, etc) is much much cheaper than rolling out a wired network. It saves digging in all those cables to the end users. Apparently the copper running to GP's home is not suitable for ADSL, I don't know the technology so can't comment on this matter. Having to replace such cables is mighty expensive.

      That said 2 kbps is of course ridiculously slow for a 3G mobile connection. I would expect to get 50-100 times that; here in Hong Kong 3G is advertised in the Mbps ranges - rare to get that though but a 30% of that is quite commonly reachable. Even on GPRS I used to get about 14 kbps.

    7. Re:Tell it to the people who cannot get broadband by elrous0 · · Score: 1

      And, for God's sake, don't forget the most important step:

      Use lots of acronyms, without first defining them, so as to totally confuse anyone reading your post

      --
      SJW: Someone who has run out of real oppression, and has to fake it.
    8. Re:Tell it to the people who cannot get broadband by WarwickRyan · · Score: 1

      I'd assume that the parent poster knew the acronyms for British Telecom and Member of Parliment..

    9. Re:Tell it to the people who cannot get broadband by Chrisje · · Score: 1

      Get cable.

    10. Re:Tell it to the people who cannot get broadband by julesh · · Score: 1

      Get cable.

      Right. Because cable providers are renowned for their willingness to spend tens of thousands of pounds digging up mile after mile of road in order to lay cables to an area where there might possibly be enough customers that they would earn a couple of thousand per annum in revenue.

    11. Re:Tell it to the people who cannot get broadband by julesh · · Score: 1

      I've had a number of BT engineers visit the house to try to get DSL working. And they've done some work on the line to improve the signal strength. They conclude that it ain't going to happen; anecdotally, because the line is mainly buried, old, and waterlogged.

      As they have reached this conclusion, they've marked my phone line on their database as "cannot get broadband" ... and that's it. They'll make no further attempt / take no further interest / decline any further order from me for broadband.

      Two suggestions, depending on how much morality you think they deserve:

      The moral one: get a second line installed. They'll then have to put a new one in, and that one might work.
      The immoral one: report an intermittent audio quality fault. They'll have an engineer look at it, he'll probably say there's nothing wrong with the line, and resolve it as fixed. Report it again. And keep reporting it (and refusing to pay your bill) until they replace the line.

    12. Re:Tell it to the people who cannot get broadband by Curmudgeonlyoldbloke · · Score: 1

      Maybe you need to start the Alnwick Liberation Front or something? (or maybe not - the ALF name has been taken). Having locally-established formerly active terrorist organisations worked for Northern Ireland.

    13. Re:Tell it to the people who cannot get broadband by Lex-Man82 · · Score: 1

      Don't they have to fix your line if it's broken. Also they are upgrading the system to fibre optics. I have BT internet and have six megabit internet even though I live right next to the exchange.

  4. I've tried wrangling with BT over this by OneSmartFellow · · Score: 4, Informative

    I'm supposed to have a 8MB connection. I've checked the distance to my DSLAM, and I'm well within the distance that 8M should be possible.

    I've got a good modem/router - Alcatel Speedtouch - which lets me run diagnostics on the line. The diagnostics report that my signal to noise ratio is just within the limits to establish an aDSL session (from memory it's 9dB), and certainly nowhere close to being able to run at max speed (which would need a S/N of something like 50+dB).

    I've contacted BT about the poor state of my line, and they basically ignore me. Actually, it's worse than that, they lied to me claiming that they have tried to contact me by phone, but I provided only my cell phone number and my e-mail, and there is no record of any missed calls from BT, just an e-mail claiming they tried to call. (not to mention that I always have it switched on and within easy ear-shot during working hours).

    I guess they just suck !

    1. Re:I've tried wrangling with BT over this by Firkragg14 · · Score: 2, Informative

      Your on ADSL. The way ADSL works is that you get quoted a theoretical maximum speed and then you in fact get something completely different which is nothing like what you were quoted. The sad thing is that its considered acceptable by DSL companies to supply a connection that is in reality 25%-50% slower than the quoted speed.

    2. Re:I've tried wrangling with BT over this by pisto_grih · · Score: 1

      I have an 8MB connection with BT, and according to them, I live "on top of" the local exchange (its certainly very close). I am using the BT HomeHub modem/router that they supplied to me, and according to the status, I am connected at 8,096Kbps. That doesn't mean anything when I've never seen download speeds faster than 300-400kbps, and even when I run speedtests at 2am, I rarely get above 4500kbps.

    3. Re:I've tried wrangling with BT over this by cgenman · · Score: 2, Informative

      To be fair, DSL companies really have no idea how dirty your line will be until it is fully hooked up. Is it a problem in your house? Last mile copper? Switch box? Nobody really has a way of knowing, and it is bloody expensive to find out.

      They're not stiffing people through neglect or malice, but rather because of technological limitations.

    4. Re:I've tried wrangling with BT over this by leenks · · Score: 1

      How close are you to the exchange?

    5. Re:I've tried wrangling with BT over this by daBass · · Score: 2, Interesting

      Complain about excessive line noise when you call people It cuts in and out. Oh, and it kicks off your ADSL too regularly. They'll run a remote test and tell you it is not so. You put your foot down and they send down an engineer "but we will charge you if there really is no problem". You accept this.

      Cool thing is, the engineers are usually reasonable people and they like fixing your problems and do care about ADSL too - it is truly only the call centre idiots that are trained to screw you.

      Do you have above ground wires? They are the worst (insulation cracked by 50 years of sunlight, moisture corroding them, etc.) and easiest replaced.

      I have done this 3 times now - twice with BT in London and once with Telstra here in Oz. Every single time speed and reliability went up dramatically.

      Your mileage may vary, but worth a shot.

    6. Re:I've tried wrangling with BT over this by matt1553 · · Score: 1

      You've probably got a 128k upload limit. This matters for your download speed because almost all internet traffic is TCP and requires acknowledgement packets to be sent confirming that packets you requested have been received. If you can't get the acknowledgements back quick enough then you can't get data sent to you any quicker. The fastest a TCP connection will download with a 128k upload limit is around 4500k. Upgrade to a plan with a quicker upload speed and your download speed should climb closer to 7000k.

    7. Re:I've tried wrangling with BT over this by Zsub · · Score: 1

      I'm sorry? Which Netherlands are you living in? Because where I am living, it takes quite some effort to get downgraded if the service is unacceptable.

      Also, as a rule of thumb, you can/will only be downgraded when your ADSL2+ speeds are lower or equal to the speeds offered by your ISP's normal ADSL subscription.

    8. Re:I've tried wrangling with BT over this by Tony+Hoyle · · Score: 1

      9db is a good SNR. SNR does *not* measure capacity only the noise on the line. btw. a good modem can hold a line at 3db or less.. try the netgear dg834gt for example.

      A 50db SNR is probably impossible unless you throttled to 512kb and connected yourself by CAT5 directly to the DSLAM.

      You need to be looking at Attenuation. From that you can calculate approximate line length (18.2db/km theoretically, although it's a very rough calculation).

    9. Re:I've tried wrangling with BT over this by Tony+Hoyle · · Score: 1

      Upload on BT is 256kb minimum and some packages go up to 832kb. It's possibly down to the speedtest itself.. the real test is to go to a fast FTP site (mirrorservice.org.uk for example) and download something big.

    10. Re:I've tried wrangling with BT over this by Xelios · · Score: 2, Interesting

      I had a similar situation with 1&1 in Germany. I paid for a 16 Mbit connection (which they assured me was available in my area) but the lines were so poor that I'd never see more than 6 Mbit. On top of that the modem would lose sync at least once per hour after 5pm which made VOIP a real pain in the ass. Talking to someone on the phone? Oops, not anymore.

      Incidentally the sync losses always started after the street lights turned on, I guess the lines weren't insulated properly. The customer service at 1&1 is worse than terrible, and after the 3rd time of being on the phone with them for half an hour (at 25 cents per minute no less) and getting nothing resolved I simply gave up.

      After moving to a new place I ordered a cable connection from Kabel Deutschland instead, 20 Mbit with VOIP for 30 EUR a month. I'm getting 19 Mbit with every speed test I can find and the connection is rock solid. At only 10 EUR/month more than the 1&1 DSL connection it's well worth it.

      So I'm happy with the connection I have now, but don't get me started on all the underhanded tricks they use to obscure what you'll really be paying every month. I'm honestly amazed at what they can get away with in that department.

      --
      Murphey's fighting Occam, and we're in the stands.
    11. Re:I've tried wrangling with BT over this by Malc · · Score: 1

      SNR isn't completely useful by itself. At 6dB you'll probably start having problems. You need more information. What's your theoretical max rate, or the line occupation? Some modems tell you this, some don't. Maybe DMT will work with your modem. It's a fantastic diagnostic tool.

    12. Re:I've tried wrangling with BT over this by iangoldby · · Score: 4, Informative

      The 9 dB figure quoted is the signal to noise margin. With adaptive rate ADSL (maxDSL) the DSLAM and modem negotiate a target noise margin, and sync at whatever speed is necessary to achieve this.

      The target noise margin starts off at 6 dB. If this results in an unstable connection then the target gets increased, first to 9 dB, and then to 12 dB, and finally to 15 dB.

      So 9 dB is really not that bad. It means that the quality of your line varies a bit, but not too much. The more your line quality varies, the higher the target noise margin that is automatically set.

      The point of having a higher target noise margin is that when the line quality deteriorates after the modems have synced and the noise margin drops, it wont drop as far - that is - it starts from a higher value.

      As the noise margin drops, first of all error correction kicks in. That can correct a certain amount of data corruption. As the noise margin drops further the error correction becomes inadequate and some packets get dropped because they contain uncorrectable errors.

      Once the line starts dropping packets then the data transfer speed plummets because those packets have to be requested again. Soon you reach the point where even a simple text-only web page takes several minutes to load, or just times out.

      Eventually as the noise margin approaches zero, the modem loses sync. At this point it will probably resync automatically, but this time at a much lower rate in order to re-establish the original target noise margin. If this happens regularly then BT's systems will automatically increase your target noise margin to try to prevent this happening as often.

      The final insult is that when the modem resyncs at a slower speed, BT's systems reset your 'IP Profile' to match your new sync speed. The IP Profile is effectively a cap on the data rate (not the sync speed).

      Note that this adjustment to your IP Profile happens immediately when your modem resyncs slower, but not when your modem resyncs faster. In the latter case your line has to remain stable at the higher speed for five days before BT will put your IP Profile back up.

      With fixed-rate ADSL it is a little different. There is no target noise margin - the modem just connects at the fixed speed and the noise margin you get is just whatever it happens to be. Fixed rate doesn't do error connection so it generally needs a higher noise margin than adaptive rate to avoid retransmissions. But the good news is that there is no IP profile rate cap, so when a period of poor line performance ends your download speeds will recover immediately.

      Now, what was the question?...

    13. Re:I've tried wrangling with BT over this by sa1lnr · · Score: 2, Interesting

      "I guess they just suck !"

      I have a good one for you. In the early hours of October 30th thieves made off with BT multicore cable from their access points in the pavement on my street. Got through to their automated line testing using my mobile, entered the number to be tested (my home landline) waited the short while for the test to complete and it came back saying that there was no fault on my line. I found this all rather amusing as I was standing in the street by the open access point looking at the results of the thieves handy work.

      175 lines were down in all.

    14. Re:I've tried wrangling with BT over this by Soruk · · Score: 1

      Not necessarily true. I use a netgear DG834GT router with slightly modified firmware. When I used the 1.02.04 (or earlier) release, an SNR of 5dB was shaky and if it reached 4dB the packet loss would go through the roof and the line would fall over. With the new ADSL driver in the 1.02.09 release it's stable at just 2dB, and again I use a modded firmware (UberGT) that allows me to override (to some extent) the exchange-set target SNR figures, which also allows me to get a 1.5Mbps connection on my up-to-8Mbps service.

      --
      -- Soruk
    15. Re:I've tried wrangling with BT over this by Malc · · Score: 1

      Yeah, a lot of modems aren't very good at handling a marginal line. They'd be better off negotiating a lower sync rate, but quite often they don't resulting in front loss of sync (which is worse than running at a slower rate IMHO).

    16. Re:I've tried wrangling with BT over this by pandrijeczko · · Score: 1

      I second this.

      I had major line instabilities with my BT ADSL when I changed address. I've worked in the telecoms industry as a techie for 23 years or so, the first 5 of those were with BT - so I know my stuff about telecoms.

      The BT call centre people in India were useless - the trick to dealing with them is to keep throwing technical stuff at them they can't understand (not difficult) but not losing your temper with them. They have no justification to cut your call and eventually raise a line fault whereupon you get an engineer out to you.

      I had three engineer calls over 18 months until about 3 months ago. They were all top guys, very keen to sort out the problem and did a lot of good testing. When they learnt that I know my stuff about telecoms, they even gave me new cables and sockets free of charge to replace the wiring in my house as long as I was happy to do the wiring myself (which I was).

      The line went stable three months ago after I insisted to the call centre agent that they send me a new BT Home Hub 2. The engineers kept telling me what rubbish the Home Hub 1 is and I finally crowbarred BT into sending me the new one. Ever since that time the line has been perfectly stable although I only get 2.5 MB/s where I am.

      But with the Home Hub 1, after a reboot it would come up as 4.5MB/s, within 24 hours drop to 2.5MB/s and, after heavy download periods, would drop as low as 20KB/s. As far as the engineers could tell me, they thought it was an accumulation of line errors causing the DSLAM to drop the line speed in order to try to maintain the service - unfortunately, they were never able to prove it because by the time they visited my home, the call centre had already reset the DSLAM equipment.

      If anyone else is getting similar problems with BT and you have the white Home Hub (1) then ask for the new black Home Hub 2 - it did it for me.

      --
      Gentoo Linux - another day, another USE flag.
    17. Re:I've tried wrangling with BT over this by Ron2K · · Score: 1

      6dB is the point of no return; below this value you are going to have issues. That being said, 9dB isn't great.

      I've found this forum post which explains far better than I ever will what values for SNR and line noise are good and which will cause you to hate BT like the plague.

  5. Is that really so bad? by g253 · · Score: 1

    There are a lot of advantages to DSL/Cable over dial-up besides speed (always on for instance).

    So maybe a lot of people are using "broadband" as a more convenient replacement for dial-up, or as part of a "triple play" package, but actually don't download much and therefore don't care.

    If all you use is e-mails, youtube, facebook, and the occasional iTunes download you have no reason to care about speed.
    I mean, 8Mbit/s still means a whole album will download in a couple of minutes, I think it's sufficiently fast for Joe Average...


    It would be interesting to know how much of this broadband is actually comprised of basic low speed offerings.

    1. Re:Is that really so bad? by timeOday · · Score: 1

      If all you use is e-mails, youtube, facebook, and the occasional iTunes download you have no reason to care about speed.

      That's exactly the problem - limiting people to those uses. Today's infrastructure can always accomodate today's applications, by definition. But for sustained economic growth new more efficient and productive technologies must be adopted.

  6. Maybe by Roland+Piquepaille · · Score: 5, Insightful

    I've contacted [any telco anywhere in the world] about the poor state of my line, and they basically ignore me.

    There, fixed that for you.

    1. Re:Maybe by seasunset · · Score: 1

      Not really, here in the UK things seem to be a bit worse. I just have two personal experiences (plus what I hear from other people) to talk about, but speeds are worse, coverage is worse.

      I've lived in two other countries in Europe and I would agree that the UK situation is not very good in comparison.

    2. Re:Maybe by Numen · · Score: 4, Interesting

      I live on a small Spanish island off the West coast of Africa. I have a 10Mb/s line, and I can hit the full throughput of this on a good torrent... I did so downloading Ubuntu... This was after contacting Telefonica shortly after the line was installed to express concern about the poor throughput and them saying yes the line wasn't set up properly but should work fine within 48 hours which it did.

      At a previous apartment I lost my line after somebody basically cut through it while doing DIY somewhere in the block. It was rewired I think 3 days later.

      Yes there are many bad storied about Telefonica that could be told, but my point is that I'm quite confident that I have better bandwidth here than I would have if I returned to the UK. One more reason not to go back to the UK I guess.

    3. Re:Maybe by eebra82 · · Score: 3, Interesting

      I don't want to sound like a brat, but I actually wanted to test my 1 Gbit home connection to its full extent. I had two identical computers with 1 Gbit cards and wiring, RAID configurations that surpass the 1 Gbit barrier and whatnot.

      I was actually very satisfied with the 544 Mbit throughput that I reached, but I wanted to see if I could get more. I phoned the ISP, explained the problem and had it fixed two days later. Now I'm peaking at 978 Mbit. Still, it's interesting that ISP:s of such high speed connections care so much about the extra excessiveness.

      Anyway, that was about a year ago and since then I've moved to another country. Nowadays, I have a 30 Mbit over cable, effective bandwidth of some 25 Mbit, but I'm not complaining.

    4. Re:Maybe by wesley96 · · Score: 1

      I've contacted [any telco anywhere in the world] about the poor state of my line, and they basically ignore me.

      There, fixed that for you.

      Not really, no.

      In Korea, there's a healthy, if a bit overheated, competition between the broadband ISPs. A complaint about the line speed guarantees that the company will promptly check for the problem and resolve the situation, lest the customer jumps to the other company for internet connection.

      I've had my line problem solved overnight most of the time. And I usually call them up at night. If the problem doesn't seem to be fixable, the companies have sometimes resorted to freely boosting the connection speed (so the speed might go 'into' acceptable range somehow) or giving me a permanent discount on the monthly fee.

      --
      Serving time in Aristotelean prison for violating laws of physics
    5. Re:Maybe by MegaFur · · Score: 1

      I don't think you fixed it, but you did manage to bundle all the complaints into a *family* that succinctly describes *all* those complaints. It's like grouping y=3x + 12, y=(5/11)x - 1 y=(1/4)x + 9, and y=x into the general family y=(m)x + b.

      Thanks for that.

      --
      Furry cows moo and decompress.
    6. Re:Maybe by John+Hasler · · Score: 1

      I've contacted CenturyTel twice over the years about problems with my line. Both times I got a prompt, courteous, and helpful response. I alsp had pretty good support from their predecessor, GTE North.

      --
      Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    7. Re:Maybe by julesh · · Score: 1

      Yes there are many bad storied about Telefonica that could be told, but my point is that I'm quite confident that I have better bandwidth here than I would have if I returned to the UK. One more reason not to go back to the UK I guess.

      The major problem with Telefonica, AFAICT, is that they basically refuse to install DSL facilities anywhere the slightest bit out of the way. I know people who live less than five kilometres from major commercial centres in mainland Spain but have to get their broadband via mobile providers because telefonica just aren't interested in providing the service in their area.

    8. Re:Maybe by Numen · · Score: 1

      You're right, once you get "Es no posible" you're pretty much screwed regardless of what the issue is or what you have to say. I remember somebody elses number/line getting switched to mine, and being able to demonstate this to Telefonica and just being told it wasn't possible... I had to move apartment in order to get a working line.

      My friend did manage to get Telefonica to run a line halfway up the mountain just to his house after his (Spanish) wife spent some time threatening Telefonica with what I think must have been a blood feud... nobody is quite sure what she threatented them with, but it worked.

    9. Re:Maybe by drspliff · · Score: 1

      NTL/Virgin Media (aka those grubby bastards who snuggled up to the bucket of anal discharge formally known as Phorm) offer 20mbit cable though most popular areas in the UK, I was on it for a year or so before moving house.. and reguarly got 1.7/1.8 MiB/s

      And they had a huge Linux/BSD mirror service that was only a few hops away, WIN!

    10. Re:Maybe by hachi-control · · Score: 1

      That whole "Airstrip One" renaming thing is getting to me, personally.

  7. Headline speed isn't that important by shin0r · · Score: 3, Informative

    Headline speed isn't everything.

    "Unlimited" offers that are actually very limited, FUPs, throttling, packet shaping, off-peak, on-peak, web caching, port blocking, Phorm; - no wonder with all this crap the average customer is confused about their connection.

    I will now shamelessly plug http://superawesomebroadband.com/ and get me coat.

    1. Re:Headline speed isn't that important by David+Gerard · · Score: 2, Insightful

      I pay about £5/mo over the going rate for Zen.co.uk, because they're still geek-run and Very Good Indeed. They also superlatively BS'ed British Telecom to get my DSL connected faster than usual at my new house, and that's the sort of service I'm willing to pay for!

      I have Sky as well - I looked at the "free" Sky broadband, and to get the equivalent of my Zen connection would be £5/mo less. It's entirely worth it for competent service.

      --
      http://rocknerd.co.uk
    2. Re:Headline speed isn't that important by TheRaven64 · · Score: 1

      And none of them are price-competitive with Virgin if you don't want a telephone line. I have a mobile phone, and I pay less on it per month than the cheapest BT line rental. If I switch to someone other than Virgin then I have no option but to pay BT £9.50/month in order for a service I don't need. In theory, an LLU provider could offer me broadband without this, but I'm not aware of any that operate in my area. If OFCOM were serious about increasing broadband competition, but they would require BT Wholesale to offer a cheap line-only package that didn't include POTS termination.

      --
      I am TheRaven on Soylent News
    3. Re:Headline speed isn't that important by James_Duncan8181 · · Score: 1

      "Unlimited connections on static IPs. No download or upload limits. No port blocking, no packet shaping, no transparent web caches, no "fair usage" policy, no logging, no Phorm, no ad-serving, no small print. Rolling 1 month contract. No lock in period. Direct Engineer Support 24 hours a day, every day. Good, not cheap.

      £60 /month"

      I think this may be the company I have been waiting for my whole [internet] life.

      --
      "To any truly impartial person, it would be obvious that I am right."
    4. Re:Headline speed isn't that important by Adam+Hazzlebank · · Score: 1

      You should join the anti-phorm league. http://www.antiphormleague.com/ I chose my present ISP because they were a member.

    5. Re:Headline speed isn't that important by Laurence0 · · Score: 1

      I'm with Be, and you get all that except the static IPs for £18/month. A static IP is £1 more. I don't know if they do multiple static IPs though.

      Oh, and I'm not sure whether they have a 1 year minimum. I've been with them 2 years, so I'm a little hazy on that side.

    6. Re:Headline speed isn't that important by LEMONedIScream · · Score: 1

      It states the download of that Super Awesome Broadband, but it doesn't suggest what the upload is. What is the upload rate? As high as possible, similar to the download?

    7. Re:Headline speed isn't that important by wvmarle · · Score: 1

      Living in Hong Kong, my office is connected to the Internet over a 2M/2M ADSL line - 2M both up and down, from Wharf T&T Telecom.

      The interesting thing is that in both directions I usually get 3Mbps throughput! That is 50% more than the headline... I have to say I haven't tried pushing up and down to the max at the same time. Would be an interesting experiment.

    8. Re:Headline speed isn't that important by sa1lnr · · Score: 1

      at £60($90) a month it ought to be bloody awesome

    9. Re:Headline speed isn't that important by master811 · · Score: 1

      Or you could get Be* which is less than a third of that price and just as good.

    10. Re:Headline speed isn't that important by master811 · · Score: 1

      You actually get 1 static IP free with Be* on the 18/mth tariff now. (You just need to ask for it).

    11. Re:Headline speed isn't that important by Soruk · · Score: 1

      You're probably syncing at a significantly higher rate than 2Mbps. Demon Business 2000 (no longer available) was based on the ADSL MAX platform which is an up-to-8Mbps service, and throttled to 2Mbps at Demon's end. Perhaps Wharf T&T either haven't applied the throttle or when they have bandwidth to spare they lift the restriction.

      --
      -- Soruk
    12. Re:Headline speed isn't that important by AliasMarlowe · · Score: 1

      "Unlimited connections on static IPs. No download or upload limits. No port blocking, no packet shaping, no transparent web caches, no "fair usage" policy, no logging, no Phorm, no ad-serving, no small print. Rolling 1 month contract. No lock in period. Direct Engineer Support 24 hours a day, every day. Good, not cheap. £60 /month"

      I'm with you on that, except I get unthrottled uncapped internet for 55euro per month. That's for fiber to the house with an 8-port optical switch: 20Mbps down, 2Mbps up (I could get 100/10 Mbps for an extra 20euro). The 20Mbps is a sustained speed, which holds for a whole DVD ISO download. Actually, the throttling to 20Mbps seems to be a bit upstream from us, as I already get 40-45Mbps accessing local sites in the town. The bundle also includes a load of IP TV channels and a decoder, as well as some kind of IP telephony which we don't use.

      --
      Those who can make you believe absurdities can make you commit atrocities. - Voltaire
    13. Re:Headline speed isn't that important by wvmarle · · Score: 1

      Really no idea on "syncing speed" etc. I am paying for a 2M/2M line with fixed IP, and honestly I do expect to get this bandwidth in full. It's not that much to begin with, my home ADSL has 6M and costs just over half. Including some IP-TV channels (Netvigator). Reliability has been very good so far, better than the home connection. You get what you pay for.

      This 3M bandwidth I seem to get anytime: usually of course I'm dealing with it during the day, but sometimes also in the evenings I have reached it. Usually though I simply don't pay attention. It works and that's it.

      Loading speeds of web sites indeed do not seem to be influenced much as soon as you have like 1 Mbit of bandwidth available, as most of the time you're waiting for the server to reply (adservers are notorious) or scripts to run (like the new /. home page, which by now takes >30 seconds to render in FF2 on a 1.5 MHz or so computer).

    14. Re:Headline speed isn't that important by Laurence0 · · Score: 1

      Ah, OK. To be honest, my IP hasn't changed in the year I've had Be, despite not having asked for static, so I don't think I'm too worried. :-)

  8. Re:Fast enough... by MrNaz · · Score: 5, Interesting

    Better still, a separate report issued yesterday by Ofcom revealed that the majority of broadband users had no idea about the speed of their connection anyway.

    Maybe because at the moment there are very few applications of an Internet connection for which you'd notice the difference between 1mbit and 10mbit.

    Unless you are a habitual downloader (a group statistically overrepresented here on Slashdot), you won't notice any difference to your web and email by moving above 1mbit. Hell, with the intelligent buffering that most video sites have, it's likely that you wouldn't even notice the difference on those sites unless you're really paying attention.

    So cut it with the "we need faster broadband" BS. What we need before a 100mbit pipe is a legislative framework that ensures that consumers can actually use that 100mbit pipe without getting shagged six ways from Sunday by their ISP.

    I'm looking at you, Telstra.

    --
    I hate printers.
  9. I'm alright, Jack. by ciderVisor · · Score: 1

    Consistent night and day >6Mb/sec on an advertised 8Mb connection. Bittorrents running at several 100 KiB/sec in the right circumstances. Never been capped, throttled or shaped despite downloading 10's of GiB/month regularly. Who's my ISP ? That evil multinational known as Orange ! They just recently blocked The Pirate Bay but I found a way to ACCESS BLOCKED SITES and all is good once again.

    --
    Squirrel!
    1. Re:I'm alright, Jack. by Spatial · · Score: 1

      If your ISP starts blocking anything, it's not time to access blocked sites. It's time to access another ISP.

    2. Re:I'm alright, Jack. by julesh · · Score: 1

      Consistent night and day >6Mb/sec on an advertised 8Mb connection. Bittorrents running at several 100 KiB/sec in the right circumstances. Never been capped, throttled or shaped despite downloading 10's of GiB/month regularly. Who's my ISP ? That evil multinational known as Orange !

      So, their service actually, like, works now? 'Cause when I was with them, the service worked for about the first week, but then the router started refusing to connect (it would sync fine, but couldn't establish a ppp link). When their Indian call centre had been promising to have the problem fixed soon for several weeks (which they wouldn't do unless I reset the router to factory settings... every bloody time I called them I had to do that) with no result, I just cancelled the service.

      Of course, I'd have never signed up in the first place if I'd realised they were freeserve with a different name.

  10. OK in my experience by AlecC · · Score: 1

    I have broadband connections in two places. With my 10Mbit headline Virgin cable service, I get 9.6Mbit+ which persists long enough for me to download a Linux ISO. With the 8Mbit headline ADSL I can get about 5.5 Mbit for the same purpose. I suspect some upstream blocking, because when this line first came active, I was getting 7.6Mbit, but I haven't seen that for a year or so.

    So you can get reasonable connections in some places.

    --
    Consciousness is an illusion caused by an excess of self consciousness.
    1. Re:OK in my experience by AnotherDaveB · · Score: 1

      I live in a rural area, about a mile outside the nearest village/town.

      I use Virgin as an ISP over a BT phone line, and my download speeds are noticeably faster than my mother's connection. She uses BT Internet as an ISP, but lives in central Reading, so one would assume should have a faster connection.

      Punchline being, if you're using BT, and you're unhappy with the speed, give Virgin a try.

  11. and in my Aussie accent, all I can say is... by Anonymous Coward · · Score: 4, Funny

    bloody pommie whingers

    (that's a term of endearment)

  12. Bulldog Broadband are good by QJimbo · · Score: 1

    I'm still on their 8MBit package and it's great, always solidly at the max speed with no throttling, but costs a bit over the average at £20 + £10 line rental. They were recently bought out by Pipex/Tiscali but so far nothing has changed, hopefully it'll stay this way! Unfortunately it means you can no longer sign up for a new account with them.

    1. Re:Bulldog Broadband are good by David+Gerard · · Score: 2, Interesting

      Bulldog is about the only broadband company in Britain who could have been improved by being bought by Tiscali. Now that they're not criminally overselling services they literally couldn't provision.

      --
      http://rocknerd.co.uk
    2. Re:Bulldog Broadband are good by ladadadada · · Score: 1

      While all that you have said is true, the state of their customer service is woeful.

      I am still being sent bills for my broadband with them even though I moved out of the house in question two years ago and am now living in Australia and have called them and notified them several times about this.

      For the record, TalkTalk are doing the same thing for the next connection I had. TalkTalk gave me 400kbit/s on my 8Mbit line so I wasn't interested in signing up with them at the next house. They still send me bills 10 months later. They just won't cancel the account.

      So far, Sky Broadband in the UK has caused me no troubles but there's still time.

      --
      Sig matters not. Judge me by my sig, do you?
  13. speaking as a UK user by thermian · · Score: 1

    There is considerable obfuscation being performed by UK ISPs on the subject of connection speed.

    For example, I have an 8Mb line. I know that this speed isn't theoretical, I can obtain it fairly easily, dependent on the servers I connect to. For instance if the server is on Janet, I'm pretty much assured of 7-8Mb. 5-6Mb is usual, with 2Mb happening some evenings.

    However, when talking to several ISPs recently as I was considering changing provider, they all insisted that they had 'tested' my line, and it was incapable of greater that 2Mb. Other people I know have found the same thing.

    The thing is, UK ISPs don't want people to think of 8Mb as being a standard speed, they want that to be something they can charge more for. I stopped calling ISPs in the end, because I got tired of the bullshit they were all spouting.

    --
    A learning experience is one of those things that say, 'You know that thing you just did? Don't do that.' - D. Adams
  14. No ADSL2+ in UK? by Facouille · · Score: 1

    This is why I get in France with a standard connection :
    Attainable bitrate 1365 kb/s (up) 27231 kb/s (down)
    ADSL2+ works well!

    1. Re:No ADSL2+ in UK? by x78 · · Score: 1

      I'm with O2 or BE (one and the same really) on 16mbit/1.5mbit and over wireless manage to hit 14mbit on torrents / http downloads regularly.
      I wish people would do some research and http://www.ispreview.co.uk/ you know, look for a good ISP first? Though that said I do know a few people who went with virgin just because the line was already there and it would be set up next day..
      O2 seem to be the best in the UK that actually offer an unlimited supply, I know that if everyone decided to use all their speed it would soon be capped but I'm happy with nobody actually maxing the line at all. It's cheap too at only 15GBP/month (10 if you have an O2 contract phone) and the one time I had to call them they were actually helpful and sounded like they knew what I was talking about when I asked what to put into the router's settings, etc.

      --
      Don't panic
  15. Figures are out of date by ds_job · · Score: 1
    Well, I upgraded from 2Mbit/s to 20Mbit/s (Virgin Media) on Friday so the balance has swung a small distance the other way. ;-)

    However, I have now noticed that my router is only allowing ~6Mbit/s through it so I really need to get to a shop and buy a new one. Fortunately the torrent uploads are going at nominal values. I expect to have a Demonoid ratio of 3 later this week. Sad, but it gives me something to strive for.

  16. Be... by Xordan · · Score: 1

    Posting from my 24mbps connection with pretty much no speed throttling or bandwidth caps (Be Internet) :)

    I am living in London however, so I suppose that doesn't make me representative of most of the country.

    1. Re:Be... by David+Gerard · · Score: 1

      From all I hear, Be really is Just That Good. They're owned by O2, though, which gives me pause - as noted above, a strong plus point for Zen is that they're still geek-owned and run. I used to be with Eclipse, who were brilliant when they were geek-run and were then bought by Kingston and rapidly turned to complete shit.

      --
      http://rocknerd.co.uk
    2. Re:Be... by Xordan · · Score: 1

      Yeah, my parents use Zen for both their home and business internet and they're really good.

      As long as Be continue their good service I don't really mind that they're owned by O2 :) So we'll see.

    3. Re:Be... by David+Gerard · · Score: 1

      The other reason to stay with Zen is that of our work team of six, three of us are on Be, one on Zen (me), one on Virgin and one on Pipex. We need more variety for utter reliability on call ;-)

      (Mind you, if I got company broadband it'd probably be BT. Been there, done that, changed IPs every eight hours, used OpenDNS 'cos BT Openwound can't even run a DNS server competently. NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO)

      --
      http://rocknerd.co.uk
  17. Virgin 20mbit by Inda · · Score: 1

    Yes, I total agree with the article. I pay for 20mbit and yet, when connected to one of Astraweb's servers, using 30 SSL connections, I can only manage to 18.5mbit. I am disgusted. Where's my other 1.5mbit?

    Some webpages, even the BBC in the early hours, are slow to _display_. The requesting of 50+ images, loading of a flash plugin and rendering by Javascript all add up. It has nothing to do with a slow connection on the client side. From 5pm til 10pm there is a noticable slowdown on all websites - I still get 16mbit from a decent server.

    I had a point at the start and now I've forgotten it. Maybe I'm saying if you want fast broadband, you have to pay for it and you can't expect free services not to slow down at busy times.

    --
    This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
    1. Re:Virgin 20mbit by Rik+Sweeney · · Score: 1

      I ran a script to check my broadband speed when I was with Virgin. Here's a quick overview:

      8am - 4pm: Excellent speed
      5pm - 6pm: Good speed
      7pm: Noticeably slow
      8pm: Slow
      9pm - 11:30pm: Unusable, can't even get onto Google
      11:31pm: Good speed*

      In short, Virgin can go fuck themselves.

      *No, this isn't a joke

  18. Why should people care? by 91degrees · · Score: 1

    It's fast enough for the purposes I use it for. I have next to no wait for websites to load. Movies download in less time than it takes to watch them. I have plenty of bandwidth for my purposes.

  19. Go with Virgin by zbharucha · · Score: 1

    If they cover your area, go with them. I really do get the 20 Mbps (almost) that they advertise.

  20. but-you-have-actual-competition by El+Tonerino · · Score: 1

    but-you-have-actual-competition

    Not really. Mostly you still go through BT. Many exchanges don't have other ISPs in them. Mine has 1 other ISP in it and that is Sky :(

    ...and don't even get me started on line lengths...
    I'm physically 200 meters from the exchange. Somehow the line is over 2000 meters long...

    --
    El Tonerino
    1. Re:but-you-have-actual-competition by julesh · · Score: 1

      I'm physically 200 meters from the exchange. Somehow the line is over 2000 meters long...

      Because you don't connect directly to the exchange. The architecture is this:

      Exchange local hub your house.

      Local hubs are generally not located near the exchange, but at some distance from them.

  21. UK vs. Poland by muszek · · Score: 1

    I spend considerable amounts of time in both countries.

    In Poland I pretty much get the advertized speeds, maybe it's slightly slower in peek hours. Currently I'm connected via cable - 6 Mbps and yesterday's episode of House is coming home almost that fast.

    I've lived in two different houses in UK over the past 1.5 years and used the web at friend's house numerous times. Every house had DSL connection (speeds between 6 and 10 Mbps) from different providers. It's decent during the day (I'd say ~3 Mbps), but once everyone comes back home from school/work (~5p.m.) speeds drop to below 512 kbps (web, anything out of the standard ports range drops to a crawl).

    1. Re:UK vs. Poland by Ash-Fox · · Score: 1

      In Poland (had a home there for 11 years) I pretty much get the advertized speeds, maybe it's slightly slower in peek hours. Currently I'm connected via cable - 6 Mbps and yesterday's episode of House is coming home almost that fast.

      In Poland, it depends where I am.

      In many places, the exchanges are far too overloaded and I get terrible speeds and TPSA has no interest in fixing the matter unfortunately.

      In the UK, at least I know in advanced what my line is capable of and if I am told I receive a certain speed, I'll receive it. Provided I didn't sign up with a crappy ISP that doesn't do stupid usage crap (they exist in Poland too as well as in the UK).

      I've lived in two different houses in UK over the past 1.5 years and used the web at friend's house numerous times.

      I travel a lot... A lot of different countries. In Poland I've been to practically all the major cities (Szczecin, Krakow, Warszawa, Lublin, Poznan, Wroclaw, Zielona Gora, Lodz, Bialystok... and I've probably forgotten some), in the UK, I've been in plenty of counties too.

      Every house had DSL connection (speeds between 6 and 10 Mbps) from different providers. It's decent during the day (I'd say ~3 Mbps), but once everyone comes back home from school/work (~5p.m.) speeds drop to below 512 kbps (web, anything out of the standard ports range drops to a crawl).

      I only experienced that in one place in the UK, and that was caused by other people on the same network running huge downloads.

      --
      Change is certain; progress is not obligatory.
  22. How ? by daveime · · Score: 4, Funny

    How in God's name is the UK Government supposed to keep a record of everything you do online, if you are using these unholy fast speed internet connections ?

    1. Re:How ? by wvmarle · · Score: 1

      Because nobody is using them to the max anyway of course :) If the users would actually start using those bandwidths, then, you know, trouble would come over the telcos. They would have to stop overselling their capacity and so.

      So no it's good as it is. ISPs happily overselling their services, and in the meantime keeping their excessive users nicely in check to allow the government to monitor everything without being swamped. Now who would want to change that ideal situation.

      P.S. just for the mods: the above is of course meant to be ironic.

  23. Re:Fast enough... by Linker3000 · · Score: 4, Interesting

    True - but then us corporate users who transfer sales & backup data between offices overnight *do* notice the problem.

    Our new HQ is quite a long way from the exchange so we struggle to get above 4Mbit/sec anyway - but that's a side issue.

    We have 30 satellite offices each running 1-8Mbit connections and we can get the data in overnight but if we wanted anything more 'real-time' we'd have to go fibre - and then we're talking something daft like a 10KGBP+ install to 'upgrade' to a whopping 10Mbit connection *PER SITE* - or get the connections cheaper in return for a long-term contract. Then, you'd need to factor in the monthly rental charges.

    Overall, ADSL does what we need - slowly - but the price differential to the next possible speed solution is out of all proportion to the benefits.

    --
    AT&ROFLMAO
  24. Overbooking by Zsub · · Score: 1

    It's the magic word here.

    Does anyone know why SDSL is so hugely expensive? Because they guarantee that speed. With your normal average ADSL2+ subscription you will have an overbooking ratio of somewhere around 25:1, meaning that if your theoretical maximum is 20 mbit, 24 people share those 20 mbit with you... (for a total of 25 :P) Of course, it is unprobable that all those people want to utilize their full speed at the same time, which is why such a construction works, but it is one of the reasons why ADSL(2+) works so badly.

    The other reason why ADSL performs so badly is because of line quality. I have read lots of comments of people with phonelines so bad they can barely carry voice signals, let alone some digital signal. Also with ADSL2+ the degradation of the signal rises almost linear with the distance to the DSLAM. This combined with rotting copper and bad connections makes for an interesting 'broadband' experience...

    1. Re:Overbooking by julesh · · Score: 1

      DSL doesn't share bandwidth. Cable shares bandwidth.

      So how come DSL providers advertise contention ratios (typically either 50:1 or 20:1, not the 25:1 the OP was talking about) then?

      AIUI, your bandwidth isn't shared as far as the exchange. But from the exchange to your ISP's backbone it is shared.

      OTOH, the capacity of the shared link isn't the same as the capacity of your own line. Usually it's substantially larger, and has substantially more than 20 users. This makes the connection rates average out much nicer than if you were sharing a single 24mbit line with 20 other users.

    2. Re:Overbooking by Ash-Fox · · Score: 1

      So how come DSL providers advertise contention ratios (typically either 50:1 or 20:1, not the 25:1 the OP was talking about) then?

      I've never seen this on any DSL adverts.

      I went to my ISP's site,
      http://www.btbroadbandoffice.com/broadband

      Couldn't find it either there?

      Show me where it is on that site?

      --
      Change is certain; progress is not obligatory.
    3. Re:Overbooking by RMH101 · · Score: 1

      Where have you been? Surely you must have come across contention ratios? I thought anyone who knew what ADSL was understood how this worked?

    4. Re:Overbooking by Ash-Fox · · Score: 1

      Where have you been?

      Poland, Germany, Sweden, Denmark, Norway and God knows how many other countries I can't remember living in.

      Surely you must have come across contention ratios?

      Not any advertised or even shown in contracts.

      --
      Change is certain; progress is not obligatory.
    5. Re:Overbooking by julesh · · Score: 1

      Looking around, it seems like since I last looked into this (about 2 years ago, when I last switched providers), they've stopped advertising such ratios. But they did, once. And contention still exists. See this support article from one ADSL provider.

    6. Re:Overbooking by Ash-Fox · · Score: 1

      Looking around, it seems like since I last looked into this (about 2 years ago, when I last switched providers), they've stopped advertising such ratios.

      Perhaps because it's a non-issue now.

      --
      Change is certain; progress is not obligatory.
    7. Re:Overbooking by julesh · · Score: 1

      Perhaps because it's a non-issue now.

      I doubt it. It'd be decidedly unlike BT to invest the kind of money in infrastructure that'd solve that problem.

  25. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  26. Speed Isn't Everything by kmsigel · · Score: 1

    Low latency and consistent speed can be just as important (or more important, depending on your use) as maximum speed.

    I pay $135/month for a 1.5mbps synchronous connection in the United States. On the face of it that seems ridiculously expensive for what I'm getting. But that includes a /28 block of static IP addresses and the connection is *always* that fast. There are no slow times. There are no problems. (The longest "outage" I've seen in the past 6 months is about 5-10 seconds, and that's been 2 or 3 times.)

    Of course I wish (like everybody) that my connection was faster. But I'll take a connection that always works and always delivers low latency and moderate speed over one that goes fast sometimes and slow (or worse, fails) other times.

    1. Re:Speed Isn't Everything by Eudial · · Score: 1

      I live in Sweden. I have a 100 Mbps connection (that is always 100mbps) I pay roughly 20 US bucks a month for. It is not capped (explicitly or implicitly) it is always connected, it has the same up and down speed. Though I only have one IP.

      The funny part is that we too have those crappy deals in Sweden where you pay 40 bucks a month for a 10 Mbps ADSL connection. And people eat the crap those ISPs feed them with a healthy appetite.

      It is an oligopoly. DSL ISPs can take ridiculous prices for substandard products because there often is no real alternative. Which sucks.

      --
      GAAH! MY PRINTER IS ON FIRE!!! PUT IT OUT! PUT IT OUT!
    2. Re:Speed Isn't Everything by kmsigel · · Score: 1

      >but you probably have SDSL

      Correct.

      >and you get an SLA. and IP space, with reverse
      >DNS control, and proper support. and and and...
      >you've got 16 IPs

      No SLA, but I get the rest.

      >who is your provider?

      One Communications.

  27. Well, yeah... by Cloud+K · · Score: 1

    Better still, a separate report issued yesterday by Ofcom revealed that the majority of broadband users had no idea about the speed of their connection anyway.

    Furthermore, the majority don't care. Ask most of the non-geeks I know what speed their internet connection runs at, and the answer will be "Who knows, I don't care really, as long as I can get the internets on my computer thing I'm happy".

    Heck I still know a lot of people who use dial-up, as it achieves their only goal (getting on the internet) for no monthly cost. They don't even begin to think about broadband until a goal such as "watch TV online" gets added to the equation.

    As long as there is this level of apathy, there will be very little progress.

  28. My Broadband by Rik+Sweeney · · Score: 1

    I'm happy with my Broadband. I get between 5 and 6 Mbps all the time, which is the best I've ever had. I was with Virgin ADSL before and their service was so poor I even managed to get them to send a letter saying that they were throttling the line. Because of this I managed to get away without paying any cancellation fees, thank God.

    The provider I'm with now "only" lets me download 30GB per month peak and 300GB per month off peak, which is more than enough for me since 30GB per month is about 1GB per day which I very rarely hit.

    I'd much rather have a limited amount of downloads per month and a fast connection than unlimited downloads and a shit connection.

    Anyone else had the misfortune of using Virgin ADSL?

  29. Re:Fast enough... by blueZ3 · · Score: 4, Insightful

    Better still, a separate report issued yesterday by Ofcom revealed that the majority of broadband users had no idea about the speed of their connection anyway.

    My bet is that these are closely related. If consumers knew about their comparatively low speed connection (i.e., knew enough to know they should care and how to figure it out) then they'd be pushing for faster speeds. They'd leave providers who are providing "slow broadband" and move to better ones, and the screwups would have to get right or get out of the broadband business.

    But your average Peter Pint doesn't know enough to know better. (Hey, I'm not putting down you folks over the pond--the average Joe Sixpack thinks broadband is a woman's belt)

    Just my two cents

    --
    Interested in a Flash-based MAME front end? Visit mame.danzbb.com
  30. Re:Fast enough... by sticky_charris · · Score: 1

    We do something similar using rsync over VPN connections to backup data. It is managing just now on the mediocre ADSL connections but the office is starting to scan and store a great number of documents and this could be a problem. A faster upstream speed will soon be required.

  31. Not a big deal by TOGSolid · · Score: 1

    After all, with the rate that the UK government is stripping the populace's civil liberties, I'm sure it's just a matter of time before the only thing they'll be able to get over there are government authorized websites. *insert obligatory V for Vendetta reference here*

  32. Capping is real issue by bossanovalithium · · Score: 1

    People who arent savvy enough to know what speed their connection is - well, they deserve to get a crap service. The issue here is unfair and misleading use of capping. I have a BT Business Broadband account - even though the line goes into a residential location, I pay roughly double what a residential customer pays. The fair usage policy that BT rolls out to me once every two months is still activated by home user levels...BT now cap for a month at a time - from 8 meg down to 1 meg. BT think they can do what they like because they are BT. As oon as my contract is up I am goign to go to a different supplier.

    1. Re:Capping is real issue by biscuitlover · · Score: 1

      People who arent savvy enough to know what speed their connection is - well, they deserve to get a crap service.

      Bit harsh, don't you think? My mum doesn't know jack about broadband speeds, nor is she especially interested in reading more about it. Does this mean she should get a crap service?

      You're right about BT though. Everyone I have ever spoken to has had an appalling experience with them. They should be avoided like the plague.

  33. Re:Fast enough... by Timothy+Brownawell · · Score: 1

    Better still, a separate report issued yesterday by Ofcom revealed that the majority of broadband users had no idea about the speed of their connection anyway.

    In other words, nobody cares.

    My bet is that these are closely related. If consumers knew about their comparatively low speed connection (i.e., knew enough to know they should care and how to figure it out) then they'd be pushing for faster speeds. They'd leave providers who are providing "slow broadband" and move to better ones, and the screwups would have to get right or get out of the broadband business.

    To what purpose? Are high internet speeds really that good for winning dicksize contests among "normal" people?

    But your average Peter Pint doesn't know enough to know better. (Hey, I'm not putting down you folks over the pond--the average Joe Sixpack thinks broadband is a woman's belt)

    Just my two cents

    Unfortunately, you're probably right. If they did know better they'd go for faster speeds (or not) based on noticing that the slower speeds weren't good enough, rather than marketing hype and your "bigger (faster) is better".

  34. Re:Fast enough... by Phil+John · · Score: 2, Insightful

    You could always look at bonding multiple ADSL connections together.

    --
    I am NaN
  35. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  36. Get Be broadband by Nursie · · Score: 2, Informative

    24Mbps, static IP address, 19 quid a month.

    Sure, due to line quality I only get about 11-14Mbps, but that's ok.

    They don't seem to throttle at all, torrenting stuff is nice and fast, as are my frequent OS downloads/net installs. No caps either AFAICT.

    1. Re:Get Be broadband by AlterRNow · · Score: 1

      I'd be more than happy to pay that. My research was more around the £30/month mark and I was willing to pay that! Thanks, I'll look into it :)

      --
      The disappearing pencil trick. Let me show you it.
    2. Re:Get Be broadband by Laurence0 · · Score: 1

      Seconded. I'm getting 15 meg, and I think I've had over 99% uptime in the 2 years I've had it. Very happy! Never seen any sign of throttling or even of it getting slower in the evening.

    3. Re:Get Be broadband by Nursie · · Score: 1

      Hmm, ok. Usually only heard good things about them (I've had a hassle free year), but I'll watch out for that.

    4. Re:Get Be broadband by master811 · · Score: 2, Informative

      There is a downside to using Be*, and it's that the Speedtouch routers they give you are pretty crap, and have a habit of overheating and requiring reseting, this may be causing some of your problems.

      I've not had any experience with the very latest v7, but i know for sure the v5 and v6 routers have numerous problems with buggy firmware and overheating.

    5. Re:Get Be broadband by oliverthered · · Score: 1

      I've got be, it's great super fast, fixed ip (or ips) no caps etc... the only problem I've found is the fact you have to use thier kit(which I haven't had any problems with but it's not N1 wireless or gigabit Ethernet)

      --
      thank God the internet isn't a human right.
    6. Re:Get Be broadband by Nursie · · Score: 1

      I've managed to use my own kit with it, I know some stuff doesn't work, but my Netgear DG-834N (Wireless N, not gigabit though) works fine.

      Had to google fairly extensively to find setup instructions, they use different settings to the ones I was used to from other ISPs, but it works great. Slightly better than their kit even.

    7. Re:Get Be broadband by BrokenHalo · · Score: 1

      but it's not N1 wireless or gigabit Ethernet

      Maybe I'm missing your point, but if you can afford a gigabit internet connection, you are a fortunate person.

      But if you only need that speed over your LAN, you could just use a decent switch...

    8. Re:Get Be broadband by oliverthered · · Score: 1

      gigabit Ethernet, I want my home pc's to be linkes a gigabit, I don't want to have to buy a wireless router and a adsl router.

      (although all I do is use my N1 router as a hub and connect it up the the adsl kit) still two boxes that could do the job of one. not really nice and tidy and not very green.

      --
      thank God the internet isn't a human right.
  37. Shocking? Why? by Mathness · · Score: 1

    Shocking state of British broadband revealed.

    latest figures from the Office of National Statistics, which show that 42.3% of broadband connections are slower than 2Mb/sec.

    Why should that number worry anyone?

    The 42.3% is taken from the average of all the broadband connections, but it doesn't tell us how many of those with sub 2Mbit connections only bought that kind of connection. If, say, half of all broadband costumers only bought a 256Kbit connection, why should we care about the average of all users.

    If this was about costumers that bought a 2Mbit, and didn't get what they paid for, your had something to write about, but as the article points out, it isn't.

    "The proportion of broadband customers unaware of their connection speeds has continued to grow - 55% were unaware of their connection speed (actual speed),"

    If they don't know, is it because they don't notice any limitation when they are online, and hence have more speed than they are using or are in need of? High speed connections are nice, but if you don't use it, it isn't really worth that much.

    Nevertheless, the Ofcom Consumer Satisfaction report claimed that almost a fifth of broadband customers were unhappy with the speed of their connection.

    Would be interesting to see the speeds of the connections they were unhappy with, how many were over 2Mbit.

    --
    Carbon based humanoid in training.
    1. Re:Shocking? Why? by Jellybob · · Score: 1

      The 42.3% is taken from the average of all the broadband connections, but it doesn't tell us how many of those with sub 2Mbit connections only bought that kind of connection.

      The ONS get sent statistics on what the customer has bought, not the actual line speeds, so no, it's probably not something to worry about, especially since a large proportion of people are probably on the free services they get with their TV or mobile phone contract.

  38. Re:Fast enough... by Nursie · · Score: 1

    Actually, here in the UK, stuff like BBC iPlayer is getting very popular and seems to have taken off with non-techies and non-pirates.

  39. Re:Fast enough... by Hal_Porter · · Score: 1

    But your average Peter Pint doesn't know enough to know better. (Hey, I'm not putting down you folks over the pond--the average Joe Sixpack thinks broadband is a woman's belt)

    Just my two cents

    "Peter Pint" is cool but shouldn't you have said 1 pence or £0.01?

    --
    echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
  40. At least I get more than that by _Shad0w_ · · Score: 1

    I get 6 mbit/s out of my DSL line. Which is great, until you consider it's a 16 mbit/s line which they reckon can do 8 mbit/s. I don't think I've ever seen 8 mbit/s out of it.

    An acquaintance of mine was incredulous, to say the least, on returning to the UK after 15 years in Japan.

    --

    Yeah, I had a sig once; I got bored of it.

    1. Re:At least I get more than that by msu320 · · Score: 1

      An acquaintance of mine was incredulous, to say the least, on returning to the UK after 15 years in Japan.

      Well in japan the bandwidth is so abundant ethernet cables grow off the cherry trees there. As for me (in the US) i too live off a 'slow' connection with comcast's .786/.384 mbit service. serves a Teamspeak server and the occasional ssh connection with little fuss.

      --
      New slashdot layout sucks.
  41. Maybe They Don't Care by John+Hasler · · Score: 1

    > Better still, a separate report issued yesterday by Ofcom revealed that the majority of
    > broadband users had no idea about the speed of their connection anyway.

    Perhaps this indicates that it just doesn't matter much to them. Hard as it may be for Slashdotters to believe, there are many people who do not regularly download entire operating systems and unauthorized copies of full-length movies.

    --
    Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
    1. Re:Maybe They Don't Care by julesh · · Score: 1

      Perhaps this indicates that it just doesn't matter much to them. Hard as it may be for Slashdotters to believe, there are many people who do not regularly download entire operating systems and unauthorized copies of full-length movies.

      Agreed. And right now, 2mb/s is more than enough for most users. So what's everyone complaining about?

  42. Re:Fast enough... by xtracto · · Score: 1

    I think there is quite a lot of content at http://www.bbc.co.uk/iplayer/ which can consume those 10MBps ... and from what I remember when using it (while I lived in the UK), it is quite easy to use for Fred Bloggs.

    --
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  43. There are good service out there by Noroimusha · · Score: 1

    There are still some companies who do good service, I pay £22 for a 24mbit/s download and 2.7mbit/s upload connection plus the usual BT tax of £11 monthly, the exchange is about a mile away and i get effectively 15mbit/s down and 1.3mbit/s upload. and if im luck i can experience full speed. I get usual disconnection and line problems once or twice every 2 months but that can be due to the speedtouch modem which i vener reboot or switch off and 2 PC constantly using it. there are good service providers who do not just focus on getting custumer but keeping them and keeping them happy. Keep serching you might find them the problem is over extending and not upgrading the line and backbone.

  44. check your upload by wjh31 · · Score: 1

    i believe that 20Mbit down still only comes with 768kbit up, 10x down but only 3x up, and their shaping, and that your unlikely to get 20Mbit, and that most cheap routers wont support that speed etc etc http://allyours.virginmedia.com/html/internet/traffic.html

    1. Re:check your upload by ds_job · · Score: 1

      Yeah. The router is old and not very sophisticated so it has to go the journey. The asymmetry was never a surprise for me but I didn't realise that they monitored the upload stream also. You live and learn.

    2. Re:check your upload by ds_job · · Score: 1
      And in other news, I managed to get over the line and I am now 3.06 ratio.

      Not that I expect people to care, but it made my day ;-)

  45. What's going on in the UK? by DJRumpy · · Score: 1

    Seems like every other post in here lately is about UK related ISP's, loss of privacy, big brother type stuff. Seems like you guys are going through the same thing the US did during the early Bush years. Here's hoping things get straightened out over there. As to the slow performance, Joe User doesn't care about something like that. If his favorite sports page, or gaming page pulls up in a few seconds, he (or she) is happy. Realistically, unless you're downloading movies, or downloading from newsgroups, chances are you'll never hit that top speed anyway. My newsreader is the only piece of software I use that actually pegs my connection. Typical Joe User doesn't even know what a newsgroup is. It's very rare when even a typical web download actually comes close. For the non-technically inclined, 2 MB is probably more than plenty. It just doesn't look good on paper or sales pitches.

  46. Re:Fast enough... by PurPaBOO · · Score: 1

    you beat me to it. >man rsync

    --
    If it weren't for the rocks in its bed, the stream would have no songs.
  47. Re:Fast enough... by MrNemesis · · Score: 1

    Maybe because at the moment there are very few applications of an Internet connection for which you'd notice the difference between 1mbit and 10mbit. ...sayeth someone who doesn't live in a shared house, in my opinion.

    TBH, with web pages often reaching a megabyte when you factor in the images, I'm happy of any extra speed I can get. Three youtube/iplayer streams is enough to make a 1Mbps connection appear slow. My parents in Wales have a 2Mb line that operates at ~1Mb and when me and my sis are back for winter hols it's painfully slow. Something to do with that law of data expanding to fill all available space - as soon as broadband became widespread, lots of colossally huge pages appeared - ubiquitous flash, ever bigger and more annoying ad banners, AJAX (although this is usually compressed), high-latency links to a billion ad servers per page load (IMHO the real justification for ad blocking).

    To be fair, I live in a house of four fairly heavy internet users (no-one uses P2P much but we average about 1GB of HTTP traffic a day, and that's *with* a caching proxy server and judicious null routing of ad servers). We read lots of sites, talk to alot of people, download alot of music and streaming movies. TBH when we're all using the net even the 6Mb we have can feel awfully slow, and this is from one of the UK's better ISP's (Zen Internet).

    Not saying that 1Mb is useless, but to me there's certainly a huge difference between 1Mb and 10Mb for my internet/web habits, along with most of my friends, and this is before we even get started on torrents and the like.

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  48. Re:Fast enough... by afidel · · Score: 1

    Is there no middle ground? Here in the US we were paying old rates for 4 bonded T1's (1.5Mbps symmetrical connections similar to an EU E1 only slower) and for the same price per month our ISP moved us to a fiber based DS1 (45Mbit symmetrical) with base bandwidth of 10Mbps averaged over the month and tiered pricing up to the full circuit. They did this for several reason, one they got to free up 4 ports on the local router for other customers and 2 they have the possibility of higher revenue in the future (renewal rates on the T1's would have gone down significantly).

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  49. Useful site by Mr_Silver · · Score: 1

    http://www.samknows.com/broadband/ is a good site for checking exchanges.

    Sadly for me, Entanet don't have 8 meg available on my exchange but given that they have no throttling and their caps are well documented (30GB peak & 300GB off-peak rather than "unlimited" but with an undefined "fair use policy") I'm not complaining too much.

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  50. Re:Fast enough... by Linker3000 · · Score: 1

    We already use rsync but due to the dynamic nature of some of our large-ish (10GB+ MS-SQL) databases there is still a lot to sync.

    Things will improve when we move to a new app that runs of a central, hosted, service but at the mo we have to cope with 25-odd separate databases overnight. Yes, the current app's database architecture/schema/replication is crap but it's also beyond my control.

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    AT&ROFLMAO
  51. Re:Fast enough... by timeOday · · Score: 1

    Maybe because at the moment there are very few applications of an Internet connection for which you'd notice the difference between 1mbit and 10mbit.

    Anybody can notice the differnce between 1 mbit and 10 mbit video. Blu-ray is 40 mbps, and that's if only one channel is being watched. Video on the Internet is THE killer app, and it's just beginning.

  52. Re:Fast enough... by Linker3000 · · Score: 1

    Our HQ location is against us for copper-based solutions and as soon as fibre is mentioned we're in the 10K+ territory.

    The annoying things is that we share a split office and 'next door' has fibre carrying 12 channels of ISDN-30 AND it terminates in our area - but BT and the third party service provider point blank refuse to run services to two different companies through it - technically it's a no-brainer, but the mere mention of investigating the possibility has the companies in a total brain-fart.

    We could come to some arrangement directly with the people in the other office, but that raises its own set of issues, not least because their service contract forces them to use specific kit tied to a telephony contract and also forbids sub-selling all or part of the service provision.

    Into the mix will be our move to a hosted app Q1-2 next year and so our focus will shift with regards to where we need the bandwidth.

    I've also looked at a wireless mesh/wimax solution as there is expected to be coverage in our area next year - but the provider is quoting a speed cap of around 18Mbit/sec.

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  53. Re:Fast enough... by u-235-sentinel · · Score: 1

    Maybe because at the moment there are very few applications of an Internet connection for which you'd notice the difference between 1mbit and 10mbit.

    Unless you are a habitual downloader (a group statistically overrepresented here on Slashdot), you won't notice any difference to your web and email by moving above 1mbit. Hell, with the intelligent buffering that most video sites have, it's likely that you wouldn't even notice the difference on those sites unless you're really paying attention.

    If you are talking about grandma who uses the internet for email or basic web browsing then you are correct. However if you are talking about 2 or 3 family members using the internet for gaming then you are way off.

    I'm running 1.5 Meg DSL (because that's my only really good option at the moment) and when we have a couple of kids playing Team Fortress 2 or Counter Strike Source while I'm browsing the internet then yes it's damn slow. Of course that's when they are downloading the latest map update or steam is updating again.

    BTW, can you name a single instance during your internet experience where you are NOT downloading something?

    It's either a .nav file for CSS or an .html document for your browser. You are doomed to download dude. You hear me. Doomed :-)

    --
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  54. Like old people with porsches by Pugwash69 · · Score: 1

    When I first had broadband, it was 512kb/s. When I moved house I got 2Mb/s at no extra charge, and would probably have been given it previously had I asked! When I moved house again we got 8Mb/s, so it's probably more to do with asking for a higher speed or accepting the speed they used to offer you when you last subscribed. They don't actively advertise higher speeds to existing customers because they're not trying to win you. I suspect most people on 512kb/s now are fully able to go faster if they tried.

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  55. Re:More F**king Schools and Hospitals by Pugwash69 · · Score: 1

    What good is an internet if no one can spell or use correct grammar? Oh...

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  56. Re:Fast enough... by ubercam · · Score: 2, Informative

    Well they might move to another provider, but still be in the same sinking boat.

    Take my girlfriend's house as an example. They used to have BT DSL which topped out at a whopping 1.5mbps (on good days). They have since moved over to Tiscali for various reasons and see about the same speeds. Tiscali sells their particular package up to 8mbps, but they will likely never see speeds like that.

    Apparently the problem is with the exchange, but may also be the last mile of copper, who knows? It's highly unlikely it will ever be fixed, so they just have to deal with it. It all works fine for them because they aren't power users (web, email, occasional iPlayer), but it would still be nice to get what you paid for. They could be paying for 24mbit but wouldn't likely see more than 2mbit. I'm sure her area isn't unique in the UK.

  57. Re:Fast enough... by DrogMan · · Score: 1

    Make sure you use a business ADSL with "up to" 830Kb/sec upstream, however ... You ought to still be able to get good old fashioned 2Mb E1 lines for a lot less than 10Mb fibre. (and I'm not talking about SDSL either - "proper" 2Mb leased lines). You may even be able to get a distance independent deal, so bring a 2Mb line back to corprat HQ from each remote site - sure, it's not "fast", but I guess 2Mb upstream would be much better than 400Kb upstream as far as backups are concerned. (Still keep the ADSL at each site for general Internet access though)

  58. Re:Fast enough... by lysergic.acid · · Score: 1

    in deed. also, one has to remember that it's not just applications that drive technology/infrastructure, but technology/infrastructure also drives applications.

    BBC has sorta taken it upon themselves to be a technological leader and trendsetting influence in the modern information age. this has been demonstrated in their sponsorship of the bbc.co.uk:Reboot competition a few years back, their BBC Backstage developer network, their promotion of open industry standards and continual support of open innovation & "public-spirited developers and designers."

    promoting technological progress is part of the BBC's mission statement and "long-term transformational strategy." other companies don't embody the same idealism and are primarily concerned with their bottom line. in such general cases, they aren't going to develop an application making use of high-speed broadband until there's already widespread infrastructure to support it.

    you don't ever have to worry about providing more bandwidth than people can use. people will naturally make full use of the technology available to them. their usage, and even lifestyle, will change to adapt to new technologies. people never really traded movies or ISOs online until broadband DSL & cable became widely available. likewise, streaming media content didn't become popular until broadband made such applications practically possible. obviously you can't take advantage of technology that doesn't exist or you don't have access to. so we're not going to see very many applications relying on 10Mbps connections until such speeds become standard.

  59. Re:Fast enough... by b4upoo · · Score: 1

    I have a fiber cable connection and I seriously doubt that 2 megabytes per second for large files happens very often. It is not just the cable companies but slow servers on the other end that cause the problem. Only once in a rare while can I download a large file at 8 megabytes per second. What I do not understand is the technology that allows a file that is 8 or 10 megabytes to download so quickly at times when other times are slow.

  60. Many reasons... by Bert64 · · Score: 1

    A lot of users intentionally buy slower services because they're cheaper, and they wouldn't benefit from the faster services anyway...
    Also some of the slower services have no usage limits, while the faster services tend to have pretty small bandwidth caps. Using a 512Kb connection you could pull down 150GB/month if you ran it flat out all month, and you don't need to worry about hitting your cap. With an 8Mb connection you will typically get a cap of around 50GB, so a third of the total achievable on a 512K connection.
    Infact, 8Mb with a 50GB cap is not 8Mb at all, it's actually 170Kb burstable to 8Mb.

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  61. Re:Fast enough... by Bert64 · · Score: 1

    Depends where you are, in the middle of big cities like london you can get a dedicated dark fibre for about 15k/year (less if you commit to 5 years) over which you can run anything you want, so you can throw 10Gb down it if you have to.

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  62. Re:Fast enough... by commanderfoxtrot · · Score: 1

    We're about seven miles from the exchange.

    Fastest we can get (reliably) is about 1.5mbps.

    Didn't stop us being forcibly upgraded from our "1.5 mbps" service to the bright and sparkling "8 mbps" service...
    Now it seems the router/exchange tries really hard to get us value for money and the connection is more unreliable than before. Lost packets... high latency.. (Someone will point out that BT blocks unreliable slow connections down to something like 140kbps- yes, happens frequently).

    I'd rather pay for the old, "slower" service.

    (I'd also point out that the average person on Facebook wouldn't know the difference between 1mbps or 8mbps)

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  63. Re:Fast enough... by Bert64 · · Score: 1

    BT are particularly bad here...
    If you have kit in a commercial datacenter, most carriers will install a distribution router into the DC and connect their customers to it...
    BT will want to run separate lines into the DC from their local exchange for every customer, insanely inefficient and far more prone to breakage since each customers only has a single line... With the distribution router method it makes sense for the carrier to connect a handful of high speed lines to it, so a single one breaking won't have much effect.

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  64. Re:Fast enough... by Bert64 · · Score: 3, Informative

    Or you can find a smaller provider who will sell a "slower" service for less money and possibly provide more ancillary services or better support etc.
    Why pay for an up to 8mb service when your line can only handle 1.5Mb? go for a cheaper 2Mb service.

    Also, Tiscali and BT consumer are two of the worst ISPs you could have picked, they are both mass market isps catering to the lowest common denominator. These ISPs will try to pack as many customers onto the smallest connection they can, safe in the knowledge that for every customer they lose there's 10 more who aren't clued up enough to notice. Tiscali for instance, may have 50 "up to 8mb" users connected to a single exchange, which has a 2mb backhaul connection...

    Have a look at beunlimited (now o2) or some of the smaller but more highly rated isps on adslguide.org.uk, and avoid the big mass market ones like the plague, they are the mcdonalds of the isp world.

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  65. Cant read fast by BountyX · · Score: 1

    How is the UK going to read its citizens emails if they have ungodly fast connections creating all that pesky noise? Stuff takes forever to filter after all...

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  66. Re:Fast enough... by 0xygen · · Score: 1

    I think you have possibly underestimated the growth of non-geek usage of iPlayer, 4OD, Sky Player and other source of high quality legal video downloads?

    I was recently surprised to learn a lot of my non-geek acquaintances and family members use at least one of these services. One guy has even noticed his free upgrade to 10Mbit ADSL and the associated decrease in time to get episodes.

  67. blame Flash developers, not isps by sjwest · · Score: 1

    We 'murder' our business broadband providers connection, its always doing stuff, the problem is with flash developers and those Microsoft 'users' with silverlight soon to incur every bodies ire.

    The thing with us is that provided it works we don't care about the speed.

    So 'Flash' developers and silverlighters - we dont have a high speed connection just for your crap alone, you have to share the bandwidth.

    To make things tolerable we use flash blockers and ad blockers. Life's great here

  68. Get BeThere adsl 2 by oliverthered · · Score: 1

    If you want fast get adsl 2 from bethere. I had an appaling time, my connection was supposed to be 2mb but I got less than a 56k modem since I've switch to bethere I get 14mb (more than a MB per second download!). The only catch is you have to use their own kit which isn't that great but does the job.

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    thank God the internet isn't a human right.
  69. Re:Fast enough... by Anonymous Coward · · Score: 1, Insightful

    It's a chicken and the egg problem. I assure you if everyone had 100mbit(both ways, thanks) plenty more use would pop up.

    Take Steam for example. Right now I own plenty of games that aren't installed on this machine. If I wanted to play them, I'd have to tell steam to download them and then wait between 2-4hrs to play. If I had enough bandwidth, this task would be instant and I would essentially have the entire steam library at my disposal.

    Same with movies. Why own dvds when at the touch of a button you could start watching any movie in an online library? We're close to there already with netflix on demand and similar services, but a lot of people dont even have that kind of bandwidth(and I assure you 1mbit is not enough), and then theres upgrading to HD..

    The only thing 1mbit is enough to stream is really compressed video, or good music. Look at services like Real's Rhapsody where you pay a monthly fee and have 'unlimitted' access to all the music you want. Thats possible over 1mbit, but as you scale up to larger things you certainly need more bandwidth.

  70. Re:Fast enough... by ubercam · · Score: 1

    The reason they went with Tiscali is that BT actually disconnected them due to a deplorable, abhorrent and disrespectful customer service boondoggle. They then signed up for Tiscali because of a kick ass phone plan and also because it was cheaper than the garbage BT plan they were on. For £20 (includes line rental) they get up to 8mbit DSL (1.5-2mbit in practice) and unlimited calling (up to 1 hour per call, but you can hang up and call back) to a list of 50 countries, Canada included. Since that's where I live, she can call my landline or cell any time at no cost to her other than the monthly bill, which is comparatively nothing. Calling rates to the UK are pretty standard, but she spends more time on the phone to me than anyone locally.

    My DSL alone (reliable ~6mbit down, ~550kbit up, no throttling/DNS injection/caps) is $42.95/mo + tax, never mind the phone line, voice mail, calling features, $15 unlimited long distance in Canada/USA only, etc.

    This Tiscali phone plan has been great for our relationship because we can talk on the phone as if it were a local call. They would probably switch if Tiscali murdered a kitten every time someone visited Google or something, but in all honesty it works and it's cheap, and they're paying not me.

  71. Re:Fast enough... by Fluffeh · · Score: 1

    Sorry, I would have joined the conversation earlier, but being in blimey o'l England, I was still waiting for the page to load.

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  72. Well then pay for it by EmbeddedJanitor · · Score: 1
    Services get structured to provide a sufficient level of service, at a reasonable price point, for the most common users. People with special wants will pay more to get a premium service.

    10kGBP per site is hardly huge in the grand scheme of running a company so clearly you've made your decision that what you have is "good enough". Next time you move HQ, do some research as to where to locate if your data needs are so high.

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  73. Just moved there from a 100MBit connection in .se by dezent · · Score: 1

    I just moved to London from Sweden, back in .se i had 100Mbit connection at home for about 30GBP per month, now i can get ADSL2 with speed of 6MBit(!!!?) for a higher price... i had ADSL2 in Sweden before and got about 24MBit.. this country still need lots of development, right now the status is.. single glas windows, ugly girls and slow broadband.. thats the UK

  74. Re:Fast enough... by fgouget · · Score: 1

    Maybe because at the moment there are very few applications of an Internet connection for which you'd notice the difference between 1mbit and 10mbit.

    Unless you are a habitual downloader, you won't notice any difference to your web and email by moving above 1mbit

    With 1mbps you cannot get a proper TV signal through your ADSL connection. With 7mbps+ you can watch one SD channel. And I'm not talking about YouTube but about 100+ real national TV channels on 24h/7. With 10mbps+ you can watch HD TV. With 14mpbs+ you start can watch two SD channels at once which is actually nice if you have a few teenage kids. With 20mbps+ you can do the same with HD channels.

    No I'm not talking about science fiction here but triple-play. Stuff that has been around for years in France, is taken for granted by many non-geeks and can save you on the order of $50/month (by dropping your redundant cable subscription).

    Of course there's countries where one cannot even dream of getting a TV signal through the ADSL (USA, UK, etc). But that's not a good reason for putting in snide comments about 10mbps+ only being useful to 'habitual downloaders'.

  75. Hmmm. by BrokenHalo · · Score: 1

    A bit of perspective here...

    Before we see too much whining about broadband speeds in the UK, we might as well consider other parts of the developed world such as Australia, where despite a generally tech-aware mindset, speeds of only 256K are common in some areas, while other areas have no access at all.

    From my own perspective of one who is primarily a city-dweller (with a nice fat DSL2+ connection at home) but who spends half of the week about 160km away from home, the situation is pretty bad. Until a year ago, the rural place only had satellite access at a nominal 512K which turned out to be more like 128K downstream only. Believe me, I have used Skype more or less successfully on a 56K dialup connection, but it is utterly impossible with satellite, since the upstream latency is a total show-stopper. Now we have 512K ADSL (luxury!) we consider ourselves fortunate.

    But I refuse to whine. There are lots of places in Australia where you can't even make a phone-call, let alone play on the internet.

  76. Re:Fast enough... by Doug+Neal · · Score: 1

    If you've got any names of service providers that are offering this kind of deal I'd be very grateful if you could send them my way. I've been looking into various options to get some serious bandwidth into our London office and the best I've found so far was almost £30k a year for a 100Mbit point-to-point metro ethernet link.

  77. Re:Fast enough... by Bert64 · · Score: 1

    Try http://www.geo-uk.net/
    There's some others too, but i dont have their names off hand

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  78. Upstream Internet by fialar · · Score: 1

    I have an ADSL connection with a really small company called Upstream Internet and they provide a great service. They specialise in bonding two or more ADSL lines together for bandwidth and do a pretty good job if you have to raise a fault to BT on something.

    I think that the smaller companies have such a much better track record of service to customers than the big, faceless monster companies like BT and Virgin/NTL. Definitely worth looking into.