Apple's Schiller Responds To iPhone Dictionary App Fiasco
beef curtains writes "Phil Schiller, Apple senior vice president of worldwide product marketing, responded by e-mail to a blog post discussing Apple's rejection of a dictionary app. If Schiller's e-mail is to be believed, it offers an interesting perspective on this whole issue. He said, 'The issue that the App Store reviewers did find with the Ninjawords application is that it provided access to other more vulgar terms than those found in traditional and common dictionaries, words that many reasonable people might find upsetting or objectionable. ... The Ninjawords developer then decided to filter some offensive terms in the Ninjawords application and resubmit it for approval for distribution in the App Store before parental controls were implemented. Apple did not ask the developer to censor any content in Ninjawords, the developer decided to do that themselves in order to get to market faster. ... You are correct that the Ninjawords application should not have needed to be censored while also receiving a 17+ rating, but that was a result of the developers' actions, not Apple's.' PC World has an article summarizing the drama-to-date, the blog post, and Schiller's response."
Apple Haters. The GOP Wingnuts of the computer world. Do they ever get tired of being wrong?
If they'd been called PuppyWords, then I'm sure the approval process would have been much easier.
<Complete your profile by adding a signature!>
Apple didn't force him to censor the app. The developer "voluntarily" did it. Of course, it was his only option if he wanted to get it published...
what slang words were actually in question?
it sounds like it's not just george carlin's seven words you can't say on TV.
details?
A dictionary corrects misspelled words, it doesn't write them.
Beware: In C++, your friends can see your privates!
It provided access to other more vulgar terms than those found in traditional and common dictionaries, words that many reasonable people might find upsetting or objectionable.
words I often find upsetting and objectionable:
censorship
groupthink
DRM
paternalism
authoritarianism
proprietary
patronizing
Thus I have an Android phone. Though it had to be rooted too. But at least when I try to install a program, it asks for my permission rather than the other way around.
But don't worry, he wouldn't be lying this time...
The program also included a feature that crippled the "suggestion" function in such a way that made it was impossible for someone to look up a vulgar word unless they knew what that word was and typed it out in its entirety. Shouldn't that be enough to merit acceptance? Free speech anyone?
All these negative Apple iPhone stories are just fuelling the fire. I've been playing with Android on my recent phone. I bought a HTC Hero two weeks ago and can't find any fault with it. If you've ever held off smart device development then I would encourage you to get in the the Android stack.
I would like to be able to comment on the Apple development process but I can't really.
There is something that feels 'so right' in having access to all parts of the device that I've bought which makes Android so appealing.
in the long run, we're all dead anyway.
The developers may have 'chosen' to censor their work, but only because it was the only way their work could exist at all. That's still censorship.
Apple claiming that the developers chose to do it is like saying someone chose to jump in front of a bullet that was aimed at their child. Yes, they chose to... But it's hardly their fault.
"If you make people think they're thinking, they'll love you; But if you really make them think, they'll hate you." - DM
'The issue that the App Store reviewers did find with the Ninjawords application is that it provided access to other more vulgar terms than those found in traditional and common dictionaries, words that many reasonable people might find upsetting or objectionable. ...
I'd like to see Schiller respond to the developer's allegation that the reviewers sent screenshots of specific common swear words - fuck, etc. explicitly typed in by Apple employees.
Schiller's denial is so vague as to be a non-denial - note he doesn't actually specifically say which words they were rejected for, just hints that this was really quite a dirty, unsavoury dictionary and had no place on a nice store like ours. His implication does contradict the message sent to the developers, which homed in on quite common words which belong as slang in a normal dictionary.
Much like the Kama Sutra rejection, this brings home how farcical Apple trying to be gatekeeper and arbiter of taste on the app store really is. They should give up now before their reputation sinks under the weight of their hypocrisy - every week I hear of a new stupid and arbitrary decision by their app store reviewers.
The Google Voice one was worse than this though - at least these guys got a reason which made some sort of sense.
Blackadder said it best :
Samuel Johnson: Ah, I see you've underlined a few (takes dictionary, reads): `bloomers'; `bottom'; `burp'; (turns a page) `fart'; `fiddle'; `fornicate'?
George IV: Well...
Samuel Johnson: Sir! I hope you're not using the first English dictionary to look up rude words!
Edmund Blackadder: I wouldn't be too hopeful; that's what all the other ones will be used for.
You just got troll'd!
Schiller's response is an attempt to evade the issue that Apple censored the application in the first place. Turning around and trying to claim that the developer censored themselves after being censored is an expert spin, but complete bullshit nonetheless.
Obviously the dictionary he's using has a rather different definition of reasonable people than mine does.
Mine says reasonable people aren't upset by words, especially the ones they write themselves. Reasonable people also have no expectation of going through life without encountering something they might find offensive, as they know that that idea itself is offensive to some people.
Why can't we, as a group, start using the names of idiots like that as slang for 'offensive' things? Like ...
Schiller - verb: To use ones tongue to clean a toilet bowl.
Intelligent Design - noun: The act of writing ones name in faeces.
How about responding to that Apple keyboard firmware vulnerability from Black Hat? Does Apple have a patch for it yet?
Break out the smelling salts, I think I just saw the word "piss" in Ninjawords!
What?
Yet Socrates himself is particularly missed.
A lovely little thinker but a bugger when he's pissed.
The majority of the ongoing debate over the App Store is that the reviewers seem whimsical or even downright malicious and inconsistent in their ratings, rejections, and reasons for rejection. You can't eliminate malice, but you can seriously reduce incompetence by making it a more open process. The developers here will (likely) be familiar with practices such as code reviews and bug tracking. In this instance, if Apple were to have provided clearer information, to replicate all of the issues they felt were present in the dictionary, this might not have been blown up into the situation we have now. While the dictionary would still have been censored in the interest of pushing it to market as soon as possible, it would have been a more precise change (as opposed to blindly self-censoring). Apple probably isn't responsible for reviewing applications in minute detail for each an every swear word--but establishing an issue tracking system opens a communication channel with established ways of resolving conflicts and receiving feedback. Apple appears to be moving toward a more level treatment of applications, but they have a long way to go and plenty of great options. Also, is this NinjaWords app by the same people as the NinjaWords website?
If the dictionary app was rejected on the basis that it proved access to dirty words, does this mean that Safari is the next to go? After all, it only provides access to the entire Internet, where I'm sure a few dirty words and even porn could be found.
"words that many reasonable people might find upsetting or objectionable"
These are not reasonable people. These are people looking through a dictionary in order to be offended.
Fuck those people. Shit piss fuck cunt cocksucker motherfuckers.
Sounds useless anyway.
I downloaded some apps for awhile, but now there's only two that I actually ever use. RSS reader (Byline) and Twitter client (Tweetie).
It's pretty daunting these days to look for things on the App store. It's choked with crap. I am glad they didn't bother posting this thin, useless app
It's pretty tiring reading all these iPhone owners crying about how their device is locked down. Apple is not a monopoly. Their vertical model seems to be turning out fairly usable, innovative products. Please don't fuck this up. My phone has never crashed and I'd like to keep it that way
Apple does some cool stuff for OSS. Check this out. http://en.wikipedia.org/wiki/Clang . Not to mention making a reasonably UNIX compliant operating system. (Disclaimer: I don't currently have any other Apple products besides the phone.
Long live the BSD license
I apologise in advance for the bad language but in the interests of having a complete public record on Slashdot, here's a list of the words and phrases that Apple censors from their iPhone dictionaries:
---
Reality Distortion Field
egomaniac
vendor lockin
exploding iPod
making unfreedom hip
iCon
backdated stock options
Lisa
fanboyism
---
There you go. I feel dirty now, and shall wash my keyboard out with soap.
Only if you look them up, fool!
"It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
So there's a question about the authenticity of this e-mail. Yeah, it's hard to verify by itself. What the Apple guy should have done is respond by a link to a YouTube video of him reading his e-mail aloud. That might authenticate him a bit more firmly. I'm sure he could make one easily from his MacBook since it just works.
Oh, wait, YouTube is a Google site!
"It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
Don't forget: Newton.
I'd Mod you Insightful+1, but now I've gone and posted here instead.
"It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
Does Safari need a 17+ age limit to be used? Will it be removed from the iPhone and iPod Touch? From Mac OS X? It can access even darker places outside there in the virtual world! Oh my godness! :-O
all macfags and winfags can suck my dick and enjoy my hot load in their mouths
captcha: renewing
Canadian App store users, try this: search for "redskins" As in the Washington Redskins NFL team.
In each of the resulting 7 or so apps, each of their descriptions has Redskins censored, i.e. "R*****ns."
(Non-Canadians can verify this by downloading either Pandora Box or AppMiner apps, which download app lists for each country separately, and setting them to use Canadian currency)
Native American sensibilities is one thing, but censoring the name of a recognized sports team is pretty damn ridiculous. This raises a question: what was the process for getting it censored, and who demanded it be censored?
The world is in a sad state if a grouping of words could be so upsetting...
Also, I do not believe that there is not a human left alive on the face of the planet that has not heard a "swear word" Almost every language has the equivalent of fuck. Anyone over the age of ten has heard the word from someone other than a relative and most of those people have had the inclination to use the word.
but can I zing the next person who decries the fact the parents are not being responsible for the activities of their children?
Parents cannot win here; Slashdot or the world in general. Because on one hand we have people who pummel them for every inaction and then turn around and berate them for any infraction their kid does.
Parental Controls do not affect those who do not use them. They however do affect what those of use responsible enough to adhere to a self described sense of morals but live in a world where such control is considered an infringement on some mysterious right thereby imposing such control on us outside of our domain.
In other words, either provide the means necessary for parents or anyone in general to filter the content relevant to themselves or those in the protection else suffer the decisions of others over the content you have available.
Parents would have an easier time if people quit moving the line.
* Winners compare their achievements to their goals, losers compare theirs to that of others.
Is there anything new in the article not copy-pasted from Daring Fireball? Apart from the adds, I mean.
Lars T.
To the guy who modded me down from perfect to terrible Karma - Apple haters still suck
The full American Heritage Dictionary app has all of the seven deadly words (and more) stored on the ipod/iphone with audible pronunciation available with net access. Obviously there are different standards for different sources of apps.
Remember everybody....
Words are dangerous.
We can have games like Mafia Wars that glorify murder and crime for profit, but some things like common words for natural bodily functions or depictions of the human form are somehow "objectionable".
This is a peculiar puritanical society we have.
And yes, I am a parent. I'd prefer my child to not grow into an adult with a bizarre fetish triggered by a cultural taboo against healthy human behavior.
I just realized that making a game out of this would be fun. Steve Jobs could be the level boss and if you defeat him, your app gets accepted into the app store.
I wonder if it would be accepted.
I know how to create apps, but I don't have time for it this weekend so I'm putting it out there. Get on it Slashdot. Someone write this now.
I have no idea what ninjawords is about (sounds completely irrelevant to me) but it sure got some serious exposure out of all this.
Dear Steve and Steve:
Seriously, this is beyond ridiculous:
* Anyone can receive e-mail that contains profanity and porn. Please remove MobileMail.app from everyone's iPhone.
* Anyone can access or stumble upon profanity, porn and more while web browsing. Please remove MobileSafari.app from everyone's iPhone.
* Anyone can download and purchase songs full of profanity and sexual references. Please remove the iTunes Music Store from everyone's iPhone.
Until you remove those three apps as well, it's obvious that you're full of iShit.
To date I fail to see any average good done by any religion in the world.
Then what do you believe in if you don't believe in yourself?
I'm not religious myself but I fail to see a belief system that really addresses the underlying philosophic and moral dilemmas and some people need comfort or answers, for those people faith might work.
We need a philosophy renaissance to specifically address the needs we've so far only successfully addressed with religion.
Quack, quack.
Isn't conversant with the OED.
I've calculated my velocity with such exquisite precision that I have no idea where I am.
I know slashdot is big on the groupthink, and apple is evil yadda yaddah, but has anyone bothered to look up words and see the different treatment of them?
Now I'm not saying that words per se are bad things (they're not, although I personally prefer to keep them out of regular usage for impact), but I can see how this dictionary might include many more vulgar words and expressions than a regular dictionary. I can also see how a parent could object to their kids downloading a dictionary with such an extensive ouvre of modern vulgar slang.
Let's say you're a parent, and your 10 year old (yeah you spoiled them a bit by buying them an iPhone, whatever, they did their chores, got good grades and are working it off mowing the lawn) asks you if they can download a dictionary app. Would you not be a little concerned if the dictionary was so heavy on modern swearwords? Would you expect this from a "dictionary app"? Wouldn't you expect that the urban dictionary app have a bit of a warning that it might be really offensive, racist, etc.?
Sure they'll learn all these things in due time, but I don't think innocence is such a horrible thing that needs to be stomped out. Kids should allowed to be kids.
I'm really tired of "parent's / big brother's controlled" blips on TV shows, now dictionaries, what else, what is the reason - perfectly brain washed society, no "bad" words, gender / racial / religious / whatever "tolerant" dictionaries and at the end "official" vocabulary can be reduced to simple binary (yes/no)?
I think the very fact Apple responds to these kinds of seemingly silly kinds of claims and does so with minimal delay is very much telling of how thin of a line Apple treads with their business model.
...is to let me know that those are vulgar words, if I didn't know them before. To a non-english speaker it is not obvious that crap is a synonim for poop.
I don't give a shit, I want to know what ALL words mean, not just some of them. And as always, "words are only as offensive as the context in which they are used" - Dave Chappelle
Twinstiq, game news
Misquoted, that was Chris Rock obviously.
Twinstiq, game news
From TFA:
The issue that the App Store reviewers did find with the Ninjawords application is that it provided access to other more vulgar terms than those found in traditional and common dictionaries, words that many reasonable people might find upsetting or objectionable. A quick search on Wiktionary.org easily turns up a number of offensive "urban slang" terms that you won't find in popular dictionaries such as one that you referenced, the New Oxford American Dictionary included in Mac OS X.
I'm sorry, but Apples own dictionary app that will return the definition of the words "cunt" and "nigger", and I don't think there is anything more offensive.
Not only did the developer censor himself all in the name of the almighty Dollar, he also sells a $2 app that does nothing but query Wiktionary.
Lars T.
To the guy who modded me down from perfect to terrible Karma - Apple haters still suck
Guys if you so need to look up the definition of MoFo use safari on your iPhone it ships with it no need to install anything else.
I am a broadcast TV and media industry professional of more than 20 years and frankly all this gibberish about censorship is a joke.
From where I see it Apple is THE only communication device manufacturer ON EARTH with ANY kind of media and communications ethos or strategy. It is the most open accessible media strategy I know of.
For example the DRM you all moan about Apple has now ended. Apple was always against DRM (if you read up a bit) - it was just a strategy to help the record companies understand the business model for online music and it has been extremely successful.
Let's site some other examples of free and open media. Podcasting for example made accessible and common place largely due to Apple's influence. Now millions of people worldwide downloading millions of podcasts every week. Masses of free information from universities, news organisations, businesses etc.
Final Cut Studio - revolutionising the industry I work in as we speak. Bringing a much more affordable and accessible broadcast video edit system to anyone who has a message or a story to tell. 1/10th the cost of any of it's competition and frankly a better system.
Every single mac that ships has an edit suite on it - iMovie, iDVD, Garageband etc. 15 years ago a Journalist would have sold their grandmother to have such powerful tools on a consumer device.
This is clearly not a company interested in censorship - choosing if a single app is appropriate for kids to have delivered to their ipod/iphone - is not censorship. GET REAL.
Stop whining. Have a look at the bigger picture. :-)
If the app in question is indeed based on Wiktionary, then it's full of goodies like: http://en.wiktionary.org/wiki/Dirty_Sanchez
Sadly, dirty sanchez is not in dictionary.com or m-w.com, so kids stranded with those conformist sources (or their printed equivalents) are missing out!!
When I read your column last night about the Ninjawords dictionary application I immediately investigated it with our App Store review team to learn the facts of what happened.
Let me start with the most important points - Apple did not censor the content in this developerâ(TM)s application and Apple did not reject this developerâ(TM)s application for including references to common swear words. You accused Apple of both in your story and the fact is that we did neither.
Ninjawords is an application which uses content from the Wiktionary.org online wiki-based dictionary to provide a nice fast dictionary application on the web and on the iPhone. Contrary to what you reported, the Ninjawords application was not rejected in the App Store review process for including common âoeswearâ words. In fact anyone can easily see that Apple has previously approved other dictionary applications in the App Store that include all of the âoeswearâ words that you gave as examples in your story.
The issue that the App Store reviewers did find with the Ninjawords application is that it provided access to other more vulgar terms than those found in traditional and common dictionaries, words that many reasonable people might find upsetting or objectionable. A quick search on Wiktionary.org easily turns up a number of offensive âoeurban slangâ terms that you wonâ(TM)t find in popular dictionaries such as one that you referenced, the New Oxford American Dictionary included in Mac OS X. Apple rejected the initial submission of Ninjawords for this reason, provided the Ninjawords developer with information about some of the vulgar terms, and suggested to the developer that they resubmit the application for approval once parental controls were implemented on the iPhone.
The Ninjawords developer then decided to filter some offensive terms in the Ninjawords application and resubmit it for approval for distribution in the App Store before parental controls were implemented. Apple did not ask the developer to censor any content in Ninjawords, the developer decided to do that themselves in order to get to market faster. Even though the developer chose to censor some terms, there still remained enough vulgar terms that it required a parental control rating of 17+.
You are correct that the Ninjawords application should not have needed to be censored while also receiving a 17+ rating, but that was a result of the developersâ(TM) actions, not Appleâ(TM)s. I believe that the Apple app review teamâ(TM)s original recommendation to the developer to submit the Ninjawords application, without censoring it, to the App Store once parental controls was implemented would have been the best course of action for all; Wiktionary.org is an open, ever-changing resource and filtering the content does not seem reasonable or necessary.
Talk about missing the forest for the trees.
No more AnonymousCoward. I'm pissed. Phil Schiller obviously has no clue what's going on. Bring in someone who understands that every aspect of the App Store is broken and how to fix it and FIRE THAT INCOMPETENT GOD-DAMNED FUCK ALREADY. Hell, I'll do it if they can't find anyone else. Matthew 23:24
For God doth know that in the day ye eat thereof, then your eyes shall be opened, and ye shall be as gods