Retargeting Ads Stalk You For Weeks After You Shop
eldavojohn writes "The New York Times is reporting on a new kind of web ad that takes products you were looking at purchasing on one site and continually advertising them in front of you at subsequent sites. After looking at shoes at Zappos, a mother in Montreal noticed the shoes followed her: 'For days or weeks, every site I went to seemed to be showing me ads for those shoes. It is a pretty clever marketing tool. But it's a little creepy, especially if you don't know what's going on.' The spreading ploy is called 'retargeting ads' and really are just a good demonstration of how an old technology (all they use are leftover browser cookies) are truly invasive and privacy violating. Opponents are clamoring for government regulation to protect the consumer and one writer mentioned a consumer 'do not track' list — adding that retailers really show little fear of turning off customers with their invasion."
So... You look at something, decide you *don't* want to buy it... and then they continue to advertise it to you in case what? You change your mind?
????
Profit
Python coder | PyQt Applications | Writer
I agree it's creepy, but Opponents are clamoring for government regulation to protect the consumer bothers me a bit. Really, I'm not at all sure that the government should be regulating in the internet at this picky level of detail.
http://www.geoffreylandis.com
If you just use adblock this isn't a problem ...
I booked a ferry crossing from the UK to France through Brittany Ferries' website, and since then I've often been presented with adverts for Brittany Ferries. It is actually putting me off, and has made me install Adblock plus. I don't mind adverts: I know that they're needed to try and monetise this crazy thing. What I do object to is being stalked by an advert for something that I've already bought the product for! So, well done, that's me now out of the internet advertising audience. I suspect I'm not the only one who has been pushed over the edge by this...
The primary use (for the user) of cookies are session cookies. If it wasn't for session cookies, I would just disable them. Maybe you could add a "whitelist this site for cookies y/n?" query right after "do you want to save the password for this site"?
Emotions! In your brain!
So I look at a product, BUY it, then am constantly targeted with ads urging me to buy it.
WTF?
MMO Quests are like orgasms:
You may solo them, I prefer them in a group.
If I just bought something, why would they think I'm going to buy it again? If it was a perishable product or one that is periodically used up, that's understandable, but good shoes generally last at least a year or so.
I prefer it, actually, to the approach used by television. There must not be a lot of brand loyalty in feminine hygiene products, but I'm fairly certain that they're wasting their ad dollars trying to woo me.
Ads for things I have bought is one step closer to ads for things I might actually buy, and is a step away from ads that I'd rather not even think about.
Therefore - good thing.
Besides, if you've already been to the site and made your decision, what's the harm, exactly?
Disclaimer: I manage paid search campaigns for a living. This is really not that big a deal. At its basest level this checks whether you visited a given page (usually a conversion event) and shows you an ad based on that. Reality is people like them because they boost conversion rates majorly. And every provider just about uses them, including Google. Don't like? Adblock ftw.
Buy Steampunk Clothing Online!
I have found using Ghostery added on to FireFox has cut down on a lot of this sort of cross site tracking for me.
http://www.ghostery.com/
Wax on, wax off baby!
I once bought an out-of-contract LG phone, whose screen broke a week after purchase. No, I didn't drop it. Neither AT&T nor LG would repair/replace it, so I went online and searched around and found that this model phone (the Neon) had a notoriously fragile screen, and that no one was able to get repairs for it, so I ended up chucking my useless $80 hunk of plastic in the trash.
After this twenty minutes of googling, I was plagued by LG Neon ads for weeks. Every third or fourth website I visited had an ad trying to sell me the very phone that broke on me. It made me more and more angry every time I saw it. Without the constant reminder of my wasted money, I may have eventually forgotten about it, but now I will never, ever purchase anything by LG again, and I tell people who are looking for a new phone to get something - anything - else.
What I find exceedingly obnoxious is when I do purchase something and for weeks afterwards I'll get promotions for similar things, if not the same exact altogether.
I'm curious to know how effective this sort of thing actually is. All those people in the marketing department and consultants will desperately insist it works. But given my own experiences and observations it just creates information overload and the vast majority of people end up ignoring most of what they say. Unfortunately, the very people who do marketing are the ones also supplying the statistics on whether it has been effective or not. They're not going to furnish information that renders them inessential. So they only disclose what seems to work and make some rather absurd suppositions.
There's no such thing as too much advertising to these guys. Expect things to get even more invasive.
I've noticed that almost everywhere i keep seeing ads for McDonald's. They are on websites that i go to. They are on tv. They are on the radio. I think i heard one on Pandora. They are even printed on billboards on the interstate through nebraska when i drive through there. That's pretty creepy that they KNOW i'm coming through nebraska and manage to print a billboard just for me.
What i don't get is i don't even like McDonald's. I hardly ever go there, yet they keep showing me all these ads. weird.
Firefox with noscript and CsFire, and don't save cookies.
When even this fails, I contemplate running Portable Firefox and having it reload from a scratch image every time I start it up.
I'm sure yours is a very popular opinion within this community, but I think it is unrealistic and impractical. It's quite reasonable for an average person to fail to understand the magic that can happen in the Internet. And the Internet certainly doesn't behave in an easily understandable, intuitive manner. We are the literate elite of the modern age and the average person is part of the illiterate, unwashed masses. The average person is no more stupid or incapable of intelligent thought than those unfortunate enough to be in the lower class in the middle ages.
Why berate them for failing to understand the subtleties of cookies and caches simply because you happen to have an inhuman interest in the technical depths of your computer? I consider myself to be pretty computer literate and I would be pretty freaked (and disturbed) to find an ad following me around.
I've tried the experiment of flushing cookies and cache and I don't know about you, but I found it to make the browsing experience completely unusable. I went right back to allowing all cookies. There's a reason cookies were developed as a feature of browsing and it's because they offer a useful service. If you disable its use for evil, you also disable its use for good.
I don't know of any online retailers where you can shop without getting a cookie or two to handle your shopping cart and sundries--what they like to call your "overall shopping experience." I was appalled when Overstock.com began following me--seemingly everywhere. They showed up at local and national news sites, a couple of humor sites--enough to make me feel as though I was being tailed in some kind of poorly done spy movie. And they always showed particular, specific items I'd been looking at. Adblock didn't seem to make a difference. I was ticked enough that when they sent me a "survey," I told them off. That resulted in two e-mails and a phone call to my husband, whose credit card I used in making the small purchase I did make. The gist of the communications was that they really wanted me to think this was "normal" and that "all websites" do it. Cleaning out my cookies helped with the immediate persecution complex, and installing and browsing with Ghostery (ghostery.com) in tandem with Adblock in my Firefox seems to have eliminated the problem for any other sites that are doing it. The solution, of course, is just not to shop at places that offend you and to tell them why you're taking your business elsewhere.
"Here's what's happening. You're starting to drive like your Dad..." - Red Green
Since Firefox and Adblock (/ghostery) has been around i wonder why people still spent all the energy on adds. As long as you look, click, discuss, hate, love them they have the desired effect and the money flows. Just /ignore / block as Spam is here to stay.
If a site is too intrusive there are most likely 10-100 alternatives to visit. Rather spend my time on that.
Enjoy this not so intrusive /. website where we can even turn the spam off (hear hear! :)
Message from god, Please logoff, rebooting the Universe
Brand loyalty does not really play into feminine hygiene products, because as soon as a woman finds a product she likes, they discontinue it.
Go green: turn off your refrigerator.
I don't want to sound like an argle-fargling old timer with an onion on my belt, but for christ's sake, since when is "new to a montreal mother" new for /. ? Ad retargetting has been around for YEARS.
Small advertisers in particular love it, because it makes them look huge: "Hey, wow, these guys advertise on CNN.com!" Yep, they do! Only for you at this particular moment in time, but they do.
Full disclosure: I work for a company that uses these types of ads.
We use Akamai to serve up these kinds of ads. Believe it or not, most internet traffic goes through Akamai at some point, so when they decide to cookie you, they can find you just about anywhere. From the advertiser's point of view, it makes sense. Only between 2% and 5% of visits result in sales. So, by hitting you with these ads, they're trying to get a second chance at that business.
But if the question whether is whether I'd rather see an ad for some random diet that doesn't work, or some other scam, or to see an ad for a website that I willingly chose to go to, I'll take the latter any day.
As for the particular case of that woman and the pair of shoes, I wouldn't advertise for a particular pair of shoes, but then again, being a shoe company, they may have a better insight into the shopping mind of a woman.
Just be glad that these ads are being served up based on some fact. The fact that you visited that site previously. I think that's better than them trying to build a profile of me based on sites I've visited, and then trying to sell me running gear or viagra.
~Aero2600
Please stop hurting America -- Jon Stewart
I buy computers on overstock.com very often...they have corporate small form factor desktops they are very stable and very cheap: ~ $150 for a P4 3.0 and come with a licensed copy of XP so it really is right for gifting PCs to kids and tech-illiterates in my life... I look at these PCs probably 4x a month to see if one is on deep clearance, but now I don't have to... since half the sites I go to, they conveniently show me the current price of the PCs I care about in the form of a personalized overstock banner.
I am a consumer whore, but man I really appreciate this kind of advertising: showing me relevant marketing information that I find useful, instead of randomized results based on content
And I don't just think it's products. The first time I noticed it was this spring. My wife and I had a long weekend in Boston, and for weeks afterwards I was receiving banner ads to buy Red Sox tickets (as a Yankees fan, ain't happening if they're not there). We didn't reserve the hotel room online, but we did do a lot of online tourism thanks to Google Maps StreetView. More recently, I was looking for a backup battery for my iPhone. An external portable charger that could top up the 'phone and then rechange itself either by wall socket or 12v in-car. My Google Desktop shows me I looked at TheNerds.net at a few, and I eventually bought the Griffin PowerJolt Reserve at Target. Every ad for TheNerds I've seen since has the PowerJolt on it. OK already, it's good, I just didn't buy it from you!
Shiny. Let's be bad guys...
a while back I was up for a job with an online womens wear company Asos - I checked out there site to get a feel for what they did and for several weeks I got ads for high heels and leggings on slashdot which was a bit jaring the first time it happened.
sounds like she should be looking for another job
--
"It is now safe to switch off your computer."
Well, I don't have problems with ads which are selected based on the content of the page I'm looking at (assuming it's not annoying in any other way; unfortunately so many ads are that I've given up manual ad blocking and use AdBlock Plus to automatically block all ads). Note that the content of the page is most likely interesting for me (otherwise I probably wouldn't look at it). If advertisers would stop trying to track me and would stop making ads annoying (and sites would stop putting ads in the middle of articles), I'd happily stop using AdBlock Plus.
The Tao of math: The numbers you can count are not the real numbers.