AVG 2011 Update Causes Widespread Problems For 64-Bit Windows
phx_zs writes "Last night's mandatory update of AVG 2011 Free edition has caused most 64-bit Windows 7 PCs to fail while loading Windows. On their website they have an FAQ with instructions on how to repair the problem using a boot CD or USB device."
The irony is that you need to find another computer to read up on how to fix the issue.
Jumpstart the tartan drive.
Does anyone on slashdot still run antivirus software in the background? It strikes me as a terrible idea to run through a pattern matching algorithm for every disk write. I haven't run antivirus software in years and I've never had a virus.
I mean, it's not exactly hard. Download from sourceforge, compile from source, use sandboxie, whatever.
Does anyone actually use AVG anymore? There was a time when it was awesome, but it just got crazy bloated and slow...
Living With a Nerd
AVG is trash and has been since at least vserion 8. We're using the enterprise version 9.0, with the 2011 management console at my organization, and today it started pushing out its AVG toolbar to everyone.
Didn't this happen once already?
I used to recommend AVG as the free anti-virus solution to people, but Microsoft Security Essentials has a much smaller footprint, it doesn't harass you to upgrade to a paid version, and it has a better detection rate.
AVG isn't particularly great when comparing free or paid products these days.
http://blindscribblings.com - Tasty pop-culture in conceptual fashion.
I was happily working along on the Dell Latitude E6500 laptop I justed picked up off of eBay (after replacing the hard drive and reinstalling Win7Prox64 of course), when AVG asked to reboot. I did so, and...system restore popped up. Okay, I knew AVG screwed something up, because this just doesn't normally happen. After getting back into the system and having it happen again, I uninstalled AVG Free 2011 until they get it fixed.
Nothing to see here but us trolls...move along...
I used to recommend AVG, and have since switched to telling family members to use Windows Security Essentials. AVG isn't the lightweight, unobtrusive piece of software it used to be.
Is the free edition free of testing or is it a testbed for the premium version ?
I run AVG but not the default versions. Well, it's the same except I disable the link scanning, tool bars, and id protection crap and it seems to be smooth and light.
Why is /. not blaming this on M$?
I'll try anything once. Twice if it tastes good
Can we can label 2010 the year of the anti-virus uprising?
I had a similar experience, but it was on my 2 year old gaming laptop.
Glad to see that it was a fault in AVG and not a hardware failure.
That was really frustrating this morning, I woke up to a machine stuck in a reboot/blue screen/reboot cycle. Took me awhile to dig out my old Vista CD and roll back with a system restore.
But this is the first trouble I've ever had with AVG, still sucks it slipped through quality control. I guess I get what I paid for (since I was using the free version)
Every program runs smooth and light if you disable most of it.
I've been discouraging my friends/customers from using it for about 18 months now.
Agreed that it was once awesome, but they took a dive when they starting including that crappy IE plugin tool that pre-verifies all the results of your searches.
They also make it nigh on impossible to find the free version on their site (or it was hard last time I looked, which has been a while).
While all AV programs are prone to screwing something up, this one won't help their already soured reputation.
I've been using Avast and Sophos for a while now and had little issues with either of them.
-JJS
Of course something like this would happen with a free program, you get what you pay for. Nothing like this would ever happen with one of the quality anti virus programs, like McAfee...
"Sic Semper Tyrannosaurus Rex."
I downloaded the rescue cd image. Now where is my source code?
Aren't updates tested before being pushed out? Or would useful testing of definitions take too long with modern AV software that they just pass the barest of qualifications before being approved?
I got burned with this this morning. I had to boot into my Windows install CD and revert to a save point. I'm quite underwhelmed.
Quite frankly, I'm actually getting tired of AVG suddenly deciding that I need to restart my computer so that it can finish an upgrade that I didn't initiate it. It's my computer, and I will decide when to do upgrades and when to f-ing reboot -- that's the one thing about Windows machines that still drives me crazy, every ^$#^#% application deciding that what I really need to do is reboot.
Knowing that it was AVG that cost me an hour this morning.
So, Slashdot, what are my alternatives to move away from AVG?
Lost at C:>. Found at C.
"I used to recommend AVG as the free anti-virus solution to people, but Microsoft Security Essentials has a much smaller footprint, it doesn't harass you to upgrade to a paid version, and it has a better detection rate." - by Enderandrew (866215) on Thursday December 02, @04:04PM (#34422856) Homepage
Per my subject-line above - Agreed, 110%... & I used to do the same (recommend AVG Free, for folks that didn't have the "coins/dead-presidents" to afford a paid-for antivirus solution), until I tried MS Security Essentials (good stuff, surprisingly so).
My license for ESET's NOD32 64-bit (a great program in & of itself, but pay for ware) for Windows 7 ran out, & MS had JUST put out Security Essentials (a combined antispyware/antivirus program afaik, no less) & I tried it: Haven't strayed from it since!
APK
P.S.=> They update signatures like crazy too, around 2-4 times a day in fact (I do it manually from here -> http://www.microsoft.com/security/portal/Definitions/ADL.aspx so I get a "pretty good picture" of how often this program can update itself (automatically - which it can do but I choose to do it myself manually is all))... apk
Same here. It's still annoying at times, but once those are turned off, it's usable.
So, Slashdot, what are my alternatives to move away from AVG?
Linux ...
BSD
Mac
Plan9
BeOS
AmigaOS
Atari
TRS80
I've said it before and I'll say it again: Antivirus causes more problems than it solves. You're far better off using a modern operating system (Mac, Linux, Win7, anything but XP) with no antivirus and religious attention to system updates.
This opinion may be totally uninformed and wrong, but since I never use Windows for anything mission-critical, I don't care if I turn out to be wrong.
about this same item first thing this morning. "AVG Update Stops Viruses From Running...And OS"
jsut athnoer menagiensls ltitle psrhae for you to dcoede. Why do we wtsae our tmie dnoig tihs?
I restored my Windows to a previous point( having done a pretty lame windows update the other day for IE 8 Compatability). I knew the restore would be minimal. I could reboot and redown the update after updating my antivirus ( worked second time) and verify that it wasn't caused from another reason, as no one had yet posted a problem with AVG.
Yeah, seems Microsoft Security Essentials should have done them in. Probably a lot of people just use them because they have for a few years out of habit.
I do. Am on Win7 64bit. Ran the upgrade last night and it seems fine here.
I'll see your Constitution and raise you a Queen.
Since I first tried out Microsoft Security Essentials that's what I've advised people who ask me what to run on the home machines to use. I use it on my Win7 machine & it's unobtrusive, which I like. For work I like NOD32, which equally just does its job & otherwise is not noticed. I had an issue with AVG on an XP machine years ago and one problem like that is enough for me.
How many times must AVG release a version that eats computers before people stop using that shitware?
Microsoft Security Essentials is free. So is Avast! and Clamwin.
So I see that Clam AV has a windows version. Is it any good?
Cheers,
RM
Nobody's as dumb, as I appear to be
I can spare a few dozen bucks for a good AV if that's what it takes. But even if we take the "free" requirement away, what AV would be good? I don't really trust Symnatec or F-Secure all that much... I don't know if they're really so far ahead of the free ones or not. It seems that whenever I see AV comparisons, ALL such software are ranked about equal and all suck (all of them seem to miss a large part of the virus/malware/etc. stuff). So, would it be intelligent to pay to have inefficient resource hog on my machine? Meh.
I've ended up just not using AV, using ZoneAlarm for firewall and formatting the computer about twice a year. It seems to be "OK" option.
This happened to me about a month ago on a 32-bit Windows 7 box. Woke up to a BSOD caused by a wee hours AVG update. Used system restore to fix the box, got rid of AVG, installed Microsoft Security Essentials and haven't looked back.
Uninstalled it when I figured out it was responsible for Team Fortress 2 breakage, even when I disabled the networking components (I found out that doesn't actually disable them, you have to choose not to install them at install time) and was happy when my whole computer sped up as a bonus.
No. Just no. I'm a Windows hater too, but no. It's simply not THAT bad. It's really easy to catch something, but simply existing on the web isn't enough.
Existing, no, browsing to, yes. What if you simply browsed to a page with a trojan PDF for example...
That would be enough.
"There is more worth loving than we have strength to love." - Brian Jay Stanley
... is the lesson I take from this.
I also use MSE on all my windows installs, and it's surprisingly low-profile.
I can only imagine that Microsoft finally figured out that this security industry is like a symbiote that will eventually kill the host (Windows). Best is to create your own version and integrate it (though the 2nd part would be regarded suspiciously by anti-trust division).
Make sure everyone's vote counts: Verified Voting
I used to use (and recommend) AVG, but it recently seemed to make my PC whir all the time (I moved house recently so have the base unit on my desk now, instead of previously under the desk when I probably wouldn't hear it overly whirring). Plus it had problems updating so was complaining that it needed to update, but then wouldn't (it may have been because I don't run as an admin, but I really didn't want to switch user every time it wanted to update its virus definitions).
Switched to Avast! and it seems to be working fine (once I turned off the random talking voice). Scans don't take as long (I don't think, they normally run in the background), computer doesn't whir as much. After long periods of time of not having a virus found, I've switched a daily scan to be a quick one, with a more thorough one at the weekend. And it manages to update itself without needing to be logged in as admin! Yarr!
Yet another reason why virus scanners are crap and don't go anywhere near my Windows box.
I went to eat some animal crackers and the box said, "Do not eat if seal is broken." I opened the box and sure enough..
How is that "ironic"?
--
make install -not war
Here you go: Download in 5 minutes and you'll never have problem with viruses again. Also runs in RAM (i.e. FASTmem now slowmem)
http://puppylinux.org/main/Download%20Latest%20Release.htm
(Puppy Lucid 10.0)
(runs on 1/10 gig)
"I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
Norton, Symantec, whatever name they are hiding under these days is positively the worst when it comes to slowdowns and bloatware.
And, I absolutely wouldn't use MacAfee after their blue screen debacle with Internet Security Suite on Windows 2000. AVG at least admitted an issue and had fixes. After paying for an upgrade to MacAfee's Internet Security Suite and getting it partially installed, it caused the system to blue screen on boot. Since the software hadn't finished installing and wasn't registered, I couldn't get support without putting up cash up front. And then, they denied the problem. They continually took down posts on their forums from myself and others trying to get the problem resolved.
As far as trusting Microsoft to secure anything, give me a break.
AVG should have done more testing, but at least they didn't run from the problem.
This is why the policy on my network is "No automatic updates.". Software can tell me there's an update available, but all downloading and installation of updates is operator-initiated. That way I can control when updates are installed and can delay installation until I've seen whether they cause problems or not. Any software that can't follow my rule gets uninstalled (forcibly if neccesary).
It annoys the IT guys at my workplace because they want my home machines (that I use to VPN in to work) to take updates from them automatically, but they can't argue too loudly because my policy is virtually word-for-word identical to their policy for company machines. And they really don't like me pointing out that when it comes to virus infections, I've got a better track record on my machines than they do on theirs.
The irony is that you need to find another computer to read up on how to fix the issue.
*sniffs air*
What's that smell?
*sniff sniff*
Yes, I think... Yes, it's certainly the stench of... *sniff* Yes, AVGs share price nose diving...
Moved to http://soylentnews.org/. You are invited to join us too!
Okay, add your Vista is crap already joke here....
I wondered what the problem was. I hadn't installed any new software. The computer had booted up previously. But I left it on and went to dinner. Came back and the screen wouldn't come up. Started tapping the keyboard (thought it was in sleep mode) but then it rebooted. Tapping the key must have signaled the AVG reboot. Or it tried to reboot but then came up with an error. Ran the auto fix on it which found nothing wrong with the hardware. Finally got it to boot up by rolling back the System Restore to 11/30.
I wondered about AVG because it's the only think I could think of that was active unless a virus had slipped in somehow...
If you've never been modded as "flamebait" or "troll," you've never tried to argue a minority viewpoint here!
An early November update hosed my 2 XP SP3 computers causing memory leaks. Any computer running continuously for 12 or so hrs crashed. Now this update takes out a Win 7 64 bit computer. 2 major problems is a one month period. I put the XP's on Panda cloud. Probably do the same for the Win 7 as well.
Everyone should have a KNOPPIX CD/DVD to hand. It's very useful for when someone messes up the Windows PC. I've used it several times for cleaning malware off of Mrs. Turgid's laptops after the monkeys have been on the intarwebs.
Stick Men
See if you are prompted for this.
Not a virus, just a PDF displayed using the HTML Embed tag. But it shows you just need to visit a page. As I said.
"There is more worth loving than we have strength to love." - Brian Jay Stanley
free.avg.com. You just have to watch for the free links, because they put the paid ones next to it and they're a whole lot flashier
I wish I had seen this before I formatted my Windows partition. I guess I won't be using AVG anymore.
Agreed, I've had excellent results for Avast. I only wish they'd update their managed client and ADNM (which was rather crap to begin with) to version 5.
https://www.eff.org/https-everywhere
Glad I read this. Have AVG on my work computer (PhD student). Have the update downloaded but haven't had a chance to install it yet as my computer has been working 24/7 for months. I'll be uninstalling it as soon as I get a chance. I'll give Microsoft Security Essentials a go
Since Norton, modern AV software in general seems to be a case of the cure being worse than the disease. Why do I need ad supported toolbars and mandatory scan slowdowns in place of Poker popups and replicating trojans? Both bog my machine down, just one is less likely to destroy files (failed bootups notwithstanding). My University uses Sophos. When I must set up a Windows machine, I set up an F-Prot license. I've trusted Frisk since forever, but the application has its glitches certainly.
So much cruft and garish UI is for the fearful neophytes. Not to mention the raft of organized crime promoting anti-spyware spyware with website banners.
I miss Thunderbyte. That was damn good DOS software. TBAV and Shez, a copy of DD.COM from PCMag to manage my files, and Norton Utilities to keep my drives defragmented. Shit, I used to love computers. Now I use a Mac, my typing has gone to hell, and I only love what I can *do* with computers. Totally different thing. :)
our you could just skip the hassle and go straight to CNET www.download.com where AVG eventually sends you for the download and not have to click 30 times to actually download the free version. its even right on the front page under most popular downloads.
It's a decent product, takes some mucking about in the station settings to get it just right, but man, bloat-city. I can't believe how much crap they keep piling on: there's now an AVG "gadget" that floats on the desktop with amazingly intuitive features like a big "Fix" button. Umm, really? A gadget for anti-virus?
Also, this isn't the first issue: we had dozens of SBS 2003 servers run out of non-paged pool memory and crash. Guess what the culprit was? AVG's network IDS driver from AVG 8 that didn't properly uninstall after an upgrade and had to be manually removed. That was alot of fun troubleshooting. So we've decided not to renew any clients with it. It's a shame: it was so promising prior to version 8: it was lightweight, inexpensive, centrally-managed (essential for businesses), etc.
body massage!
I still use AVG, but thankfully not on my Win7 machine.
I had to switch an XP machine from Avast when a mandatory update from Avast caused problems on loading Windows a few months ago. Could only boot to safe mode, and uninstalling Avast cured it. Reinstalling did exactly the same thing so I dumped it for AVG
Work machines are all on Norton, which I must say has gotten better in versions 2010 and 2011. /me *DUCKS*
Exactly.
It was the perfect antivirus that i needed at a certain time
Then it went full-scale-bloatware and i had to drop it.
I now use ClamWin.
AVG has had major show-stopping problems since at least version "2009", which would stubbornly hold files open on local partitions and completely prevent them from being formatted in Windows unless AVG was uninstalled. That's the point that I stopped using it, when it denied me the ability to use a fundamental utility in Windows.
No file association or handler for PDFs on this machine.
Which is unlike 90%+ of the Windows systems in existence, so it doesn't say much.
"There is more worth loving than we have strength to love." - Brian Jay Stanley
Anyone remember when AVG once had an update that flagged User32.dll as a virus, deleting it and making you reinstall Windows?
I've never trusted AVG ever since.
I only use AVG one place: on my WHS box. I found this site that shows you how to hex edit the installer so you can run AVG on the "server" version of Windows even if that version is actually intended for home/non-for-profit use. MSE so far as I know still doesn't work on WHS either. It's the 32-bit WHS so I'm pretty sure I'm safe from this update. Probably.
"UNIX is very simple, it just needs a genius to understand its simplicity." -Dennis Ritchie
If you have Malwarebytes Professional and decide to upgrade your AVG 8.5 or 9.0 to AVG 2011 your PC will likely freeze. You have to boot to Safe Mode, turn off Malwarebytes using MSCONFIG, reboot, uninstall AVG 2011, reboot, re-enable Malwarebytes and then install something like Avast Free. Ugh.
Are you people serious? The only times I've ever seen microsoft security essentials is when it's caught in an infinite loop and taking up 99% of the CPU cycles and over 150 MB of ram. Google about it, you'll find hundreds of references to that problem. That program is a joke. It's like Live One Care reincarnated and it's bound to die just as quickly.
I use Avast on every computer I have and have put it on over 200 customer computers and it's the most efficient and best at catching and removing the widest array of viruses. Sure Kaserpersky is more thorough and others may use a tiny bit less resources but Avast is the perfect balance. What other program can shut windows down and remove a virus with a pre-boot scan? Not many! So they went a little nuts with the marketing? They want to stay in business, don't they? It hasn't turned downright deceptive like AVG and McAfee.
Google's Super Secret Search Algorithm: SELECT @search_results FROM internet WHERE @search_results = 'good'
ESET's products are by far my top recommendation. Very fast, except for scanning downloaded files (you want the most through scan on those), stable, good catch rate and nice interface. The regular NOD32 is good, their Smart Security product is also good (I like it's bidirectional firewall interface).
However if zero dollars is the required price then MSE is the thing for you. It isn't quite as good as ESET's stuff, but it is still plenty good and low impact. Supposedly version 2 is even faster/lighter according to the beta testers. Not sure when they are looking to release it.
I haven't run antivirus software in years and I've never had a virus.
I've heard that one from Windows users before. You know what happens when I look into that claim? I find viruses every fucking time.
I used to have it on all my machines. It was good back when it was less popular. Now it's a crappy advertisement for their pay products. When that happened, they worked on crippling the features people like to use. I happen to be between scanners because I uninstalled AVG last month because it wouldn't let me configure exceptions the way I wanted. I can't say I'm sad to see it go, and glad I did it when I did. I just haven't settled on a replacement yet. Though I've managed to never get a virus that didn't get on my computer via sneakernet.
Learn to love Alaska
Windows users, what losers. I use Linux and my penguin protects me with secure defaults (Ubuntu of course). He sits on my egg shell to keep me safe and warm from the nasty Internet.
Me Ubuntu Fan.
Hey look, a cool download.
Downloads.
Clicks on it.
Dialog box says, do you want to run it in a terminal or view contents.
Selects run in terminal.
It ask for password, well of course it ask for password. It needs to be protected from modification from the Internet.
Installs to /usr/local/
Sweet, cool naked ladies screensaver. Ubuntu is so awesome! Real easy just like Windows but secure!
Sir, this is Comcast and we have noticed that your computer appears suspicious. Stupid rep, what do they know, I have a penguin.
My Web Site
suck it windows monkeys!
Sorry, when I hear about an AV product totally blowing away a working system due to an update because they didn't test enough, they don't get a second chance. Do they need a computer loaded with every different operating system? No, there's this thing called virtualization that should be able to get at least four if not more versions running on a PC. Yes, it can be a pain to set up. But then you do that sort of thing instead of risking your customers computers to not even being able to boot.
AVG you just shot yourself in the foot. Hopefully fatally.
Bryan
Thanks for the helpful info, I really was wondering what your initials were. Everyone should post their initials like you do. Very useful.
Yes people use AVG still. At least one classroom of my school's computer building has it installed on all the laptops. The only thing probably saving them is that it's 32-bit windows.
Funny how narrowly I avoided that - I had AVG installed as an inheritance. :)
Itkept bugging me to update, so I uninstalled it yesterday, just in time to avoid the disaster
I haven't had one virus in years. There is no infection vector you can attack me on either. I used to build some for fun in my pre-teen idiotic years (from my own version of pong using the 21hz INT, to some which self replicated on COM, and later EXE). Today, from time to time I download one of the anti virus & anti spyware and test my machine. In the last 10 years the results has always been the same : Zero Trojan, zero Virus, zero everything. it takes discipline and knowledge but you CAN be without any virus whatsoever.
C. Sagan : A demon haunted world:
http://www.amazon.com/gp/product/0345409469/
visit randi.org
They offer one of the few virus scanners for Linux that actually do what you would expect it to do:
* command-line .deb/.rpm/.tar.gz
* scan any directory (read: mounted Windows partition)
* comes in
* reasonably fast
* free for private/non-commercial use
I had to guide somebody on the phone through scanning their Windows partition using the Ubuntu-Live-CD. The only problem I had with AVG was that the installed daemon needed to be started by hand, since a reboot was not an option. Of course, clamav does the same, but a presumably quicker scan with AVG first was handy, so clamav had to wait.
Regards, AC
The problem with MSE is that it causes latency/sound problems after working for long on systems with high network activity. This problem will definitely affect anyone running uTorrent, for example. Check Google for "MSE DPC latency". This problem exists from the very beginning, MS acknowledged it several months ago, but still there is no fix.
Just for the record (since so many slashdotters have said they have problems), I am reporting that I have happily updated all my machines (one Win7, two XPs, one Win2K) to AVG 2011 and I don't have any problems so far.
Locked up an XP machine I was using completely and I had to hard boot it. NOT a good thing at all, more like a virus in itself.
Ran an HP update and windows wouldn't load, the auto-repair set me back to a save point and then the update automatically ran again. :(
I changed the update settings and stopped them temporarily, then I see this morning that its AVG. One uninstall later and a quick install of MicroSloth's Security Essentials and we'll see how it goes. Been using AVG for couple years now but this simply will not do. Bye AVG, hello MSE.
(Hope you guys know what you're talking about) :D
@rt
I don't use it at all - Windows is such bloat code and so slow that I use Linux and don't bother with paid antivirus software. I do however occasionally search my download folder with Clamav - never had a virus for over 10 years so I'm pretty satified that this virus shit is just that: shit
I wasnt aware that Windo$e had a rescue cd - so I can't understand about the booting from CD option is available - I'll have to read up and see what they are talking about - I guess you have to use a different none W64 computer to get to the AVG website!
They also make it nigh on impossible to find the free version on their site (or it was hard last time I looked, which has been a while).
It's not like they have an A/CNAME record just for that or anything... free.avg.com
Can't infect my OS. 1.4MB, boots from a flash drive in just a second, and with the whole thing physically write-protected, I'm solid.
Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
True...it is still there, but they still try to make it hard to spot the free link.
They prey on folks that they are hoping either 1) aren't very tech savvy, or 2) are in "panic" mode to install something and will click on the first thing they find.
Back when I stopped recommending AVG was when I had several folks I had sent there and they all got the "trial" version by mistake and not the free version.
You've got to remember, Slashdot folks, not everyone using computers is as savvy as most folks here are. AVG started preying on that by moving the "free dowload" link to the bottom of the page where it was a very nondescript link.
That's also why I'm careful about directing folks to CNET since CNET allows ads on their site that have huge green "click here to dowload now" as part of the ad...and the ad will be something similar (but not free) to the software folks might be looking for.
It's the same trick AVG started using...still offering the free stuff, but making it hard to find how to actually download it without knowing the tricks to watch out for.
-JJS