Aaron Computer Rental Firm Spies On Users
An anonymous reader writes with word from Yahoo news of a lawsuit "filed on behalf of a Wyoming couple who said they learned about the PC Rental Agent 'device and/or software' inside the computer they rented last year when an Aaron's Inc. store manager in Casper came to their home on Dec. 22. The manager tried to repossess the computer because he mistakenly believed the couple hadn't finished paying for it, the couple said. Brian Byrd, 26, said the manager showed him a picture of Byrd using the computer — taken by the computer's webcam. The image was shot with the help of spying software, which the lawsuit contends is made by North East, Pa.-based Designerware LLC and is installed on all Aaron's rental computers."
These stupid companies think they can treat their customers like children and in the process shoot themselves in the foot.
I hope this caused some synapses to fire.
Wow. A company that built a fortune based on scummy financial deals is being discovered for scummy conduct on computers it sells. Shocking.
Seriously, they had to go with a hardware/software solution, when they could have very easily done it in software only? And what does that do to the warranty from the original manufacturer, soldering new parts into your motherboard usually voids those.
Also, given the demographic of people who "Rent to Own", I'd hate to see some of those webcam shots...
HEX
Horror & SciFi Erotic Nudes
There was an ad around here not too long ago about something similar. While I was listening to it, they obviously mentioned the 'monthly price' and the length of the term. Before the commercial was over I had done the math in my head, and the laptop ended up costing almost 4X the amount it would have otherwise cost.
I imagine this is probably similar. Anyone who signs such a deal should immediately be enrolled in a math class that will sufficiently explain amortization costs in such a situation. They should then be able to pass an exam that proves they are aware of what the real cost is, in a single number, over the rental term.
There is a reason the phrase 'A fool and his money are soon parted' exists, I suppose.
The percentage of people who install a vanilla OS themselves is quite small. Most consumers will rely on the preinstalled software given to them by the PC manufacturer. If something goes wrong, the mildly intelligent ones will put load the same exact software from a replacement DVD. The ones who arent as smart will take their PC to a repair shop where the tech will load the DVD for them.
Its all about things that "just work"
you can't consent to child porn and you can't sign away your rights or have stuff in the fine print saying we can read your CC or SS or bank account numbers from the system.
"Crystal gets online before she gets a shower and checks her grades," Brian Bird said. "Who knows? They could print that stuff off there and take it home with them."
He added: "I've got a 5-year-old boy who runs around all day and sometimes he gets out of the tub running around for 20, 30 seconds while we're on the computer. What if they took a picture of that? I wouldn't want that kind of garbage floating around out there."
even when Ma Bell owned the telephones and only leased them to private homes they still needed a warrant to eavesdrop on calls. In the case of corporate resources, those are provided with the expectation that anything done with them is work product (which the company owns).
I have something in common with Stephen Hawking...
Seriously. I own all of my hardware and do a bare-metal install on every laptop but there's no telling when some piece of malware may come out that secretly takes snapshots with the webcam. Or maybe I do a video chat then forget to turn off the camera. Heck, my current laptop doesn't even have a status light to warn me if it's on.
If I was renting/borrowing a laptop, I'd be even more inclined to be careful. Heck, I'd probably do everything on a VM.
Or is it a simple invasion of privacy, since they're using their equipment to take pictures of people (or anything else) inside of their own home, (presumably) without consent?
In terms of property rights, AFAIK, even landlords have to provide some notice before entering property they've rented out without permission.
Kid-proof tablet..
Given that this specific case involved a computer that had been paid off(and, unless demonstrated otherwise, strongly suggests that they don't remove their bugs upon transfer of ownership generally...) I suspect that they would likely be up shit creek under such laws in this circumstance.
More generally, I'd imagine that it depends how much the judicial/jury opinion falls under the sway of soothing babble about "legitimate digital asset management practices..." and how much it falls under the "Yeah, this is pretty much like I was renting an apartment, so my landlord decided he could install a camera in my shower" analogy.
Precedent could allow them quite substantial leeway if this case gets linked to the "the Company owns and watches everything you do while in the building" body of case law; but if it falls in with the body of precedent concerning rented dwellings and other things with long and emotively engaging histories, they could have Serious Issues.
If, of course, anybody finds a cache of kiddie porn being generated by the sorts of bored sleazeballs who would work for a rent-to-own company using the spyware, heads will probably roll.
hardware may just be a key / on / off switch switch / trigger switch or just a usb board hidden inside. Some laptop boards have usb ports on the in side or headers / plugs for usb ports. Some systems have unused bluetooth cables / plugs that can be used for this.
seems to be software only
http://www.pcrentalagent.com/eSiteWay/Home.aspx?tabindex=5&tabid=510
I'm interested to read these comments regarding the fiscal foolishness of renting and have thought the exact same things when seen similar advertisements. I do wonder if the very rich would say the same about us in regards to buying land and houses though - how many times do we pay for our house at 7% PA over 25 years? Also how many of us have bought computers and gear on our credit cards at 15% PA or something?
It is true that the fool and his money are easily parted but I'm not so convinced that we're that much better than those who rent computers sometimes...
I do feel for those who really struggle and I think some of these attitudes (which I'm guilty off also) are a bit harsh. They're also seemingly more vulnerable to other illogical deals (in regards to the maths) like going in lotteries and other gambling (gee how does that casino pay for all that fancy stuff?). They use pawn brokers for temporary loans at ridiculous interest rates and are more prone to buy shonky cars with limited life/value again at bad interest rates etc.
I'm not any kind of expert in socialology but I'm sure there would have been studies and research done in how the poor are more susceptible to being tricked out of their already meagre resources. Its pretty easy for us "middle class" folks to be a bit wiser and more informed in such things.
I have worked on a lot of laptops there is room for a small usb based board to be jammed in there or some systems have ports that are covered by the case or can be made to look like there is no port there. Also some system have mostly side usb ports on there own mini board that can be tied into for a hidden board.
So yet again the same lesson: _never_ trust a computer on which you have not installed the OS yourself, and kept 100% secure from malware.
It just boggles my mind seeing people use these computers from big box stores loaded up with crapware, without having the first idea what all that shit does. Why would you use a computer like that? It's idiotic. This case is an even worse example: you trusted the OS that was there, which came complete with spyware.
You are a computer geek. It is obvious to YOU, not so obvious to the general public (aka Joe Sixpack).
Do you use a (modern) car? How about a cellphone? Do you know what all of it's components do? Do you know what data is being recorded about your daily habits? Do you know who has access to that data? Or do you just trust the engineers who designed it and the technician who maintains it for you?
Most people make a compromise between functionality and control. We don't know how to make or do everything, so we trust others to do it for us. Sometimes they fuck us. Sometimes we don't like getting fucked by anyone besides Ms Wallace... so we call in a couple of hard hitting attorneys and get medieval on their asses. (yes, that's a bad Pulp Fiction reference...)
"You want to know how to help your kids? Leave them the fuck alone." -George Carlin
A lot of companies no longer provide install discs for the OS. You either need to buy a second copy, or borrow from a friend, (or pirate the discs and use your legit product key). Doing a clean install isn't possible for many people as a result. Really, I suspect that this is one of the reasons people view Macs as "just working". They don't come loaded down with crap.
You'd better handle the firmware, as well. While something like AMT or the assorted server management cards is (currently) unlikely to show up in a mass-market shitbox, being reserved as a Serious Corporate price discrimination feature, it does serve as a fairly adequate tech demo for what a hardware rootkit would look like.
Little embedded application processor, active whenever the computer has access to power(whether 'on' or not), integrates with the NIC, video chipset, and peripheral controllers to provide full KVM access regardless of the state of the host OS, along with other utility features, silently(from the point of view of the host OS, somebody watching the wire can of course see it) piggybacks on the host's network connection. Even handles setting up a VPN connection to a remote host for monitoring the target if they wander offsite... Your own OS won't save you from this one. Even if you pull the drive, they can observe the BIOS whining about its missing boot device precisely as easily as you can. Pulling the RAM might stop video(since intel IGPs don't have their own to work with); but even then hardware status information, GUIDs, and serial-over-LAN remain alive. Game over man. Game over.(and we haven't even begun to explore what you'll be able to do once EFI and hardware virtualization support allow you to basically shoehorn an entire second OS into the firmware, permanently under the primary one. That'll be fun.)
Because it is a(slightly oversold) feature, rather than a bug, it isn't truly designed for stealth; but some rather minor modifications would make it quite tricky for anybody who doesn't monitor there network traffic pretty seriously, from an independent host(luckily the merry world of cellular broadband and somebody else's wireless hotspot makes that easy, isn't it?) to detect it.
Again, on purely economic grounds, buyers of low end units are, for the moment, saved by the fact that spy hardware costs money that would pare away at the already razor-thin margins of that sector; but hardware seems to be getting cheaper and behavioral information seems to still be valuable. Enjoy the future, brought to you by whoever is currently renting ad space in your framebuffer...
a apartment contract can't have stuff in the contract like we have the right to have camera in the apartment or that you can't have your own satellite dish.
OMG FIRST!
I realize you wanted to be first but couldn't afford it. We'd be happy to rent you a comparable posting position for an outrageous interest rate and some undisclosed tracking software.
Many people are taking an arrogant view of these people and there math skills. Yet those same people leaving comments live in houses they couldn't afford to buy outright. They drive cars, they can't afford either. I think most people use the Rent-To-Own because of cash-flow problems, not stupidity. Remember, it only takes one major emergency to help you lose everything. Don't laugh or look down upon these people.
Who in the hell would buy a computer from Rent A Center or Aaron Rents, etc. Computer speeds these days are primarily a luxury for home users...other than hardcore gamers there is very little that a person cant do with a 6 year old hand me down computer like you can pick up at yard sales for $50. I would say its a place for people with more money than sense...but of course its for people with no money and no sense. Their current flyer on their website shows a sempron based cheapo compaq for $99 a month for 12 months...not only is it a discontinues model but Microcenter about 8 miles away has the same one as a refurb for $249. I've been "broke ass poor" before but never stooped to that kind of gouging, I guess I just dont understand why anyone does.
I work at an Aarons Sales and Lease. . As the resident tech guy, I install the PC agent software on all computers before they are sold. If we don't hear from a customer for more than usually around ten days after their bill is due, we send a lock out message. The software pings the server and a red screen pops up asking them to call the store. When they pay or make an arrangement with us, we give them a 7 digit code that unlocks it. It provides ability to view screenshots and take webcam shots but it is only used when a computer is reported stolen and we have a copy of a police report than we utilize it. When they pay out, I go online and mark the agent for uninstall and thats that.
As far at the RTO business model criticism goes, Aaron's at least cost about as much as if you charged it. All the computers have a two year warranty and I provide damn good customer service which makes up for any more of a price difference.
Never mind the spying..this Aarons "deal" is a sucker punch to the wallet.
ANYTHING bought on credit is like that. Did you pay sticker price for your car, or did you make payments on it? Did you pay cash for your house, or did you get a mortgage? Did you pay cash for college, or did you get a student loan? You are getting screwed on ANYTHING you don't pay cash for. Invasion of privacy doesn't have a damned thing to do with whether or not they had to make payments for a computer.
I think if I rented a computer from anywhere, I would wipe the drive and install linux.. or at least reinstall windows using their windows key.. and when I returned it? I would low level format it ;) talk about an ID theft opportunity...
Actually, since Byrd DID finish paying for it, the computer didn't belong to Aaron anymore.
Even if it was still Aaron's, that doesn't allow them to invade people's privacy in their own home.
a apartment contract can't have stuff in the contract like we have the right to have camera in the apartment or that you can't have your own satellite dish.
Source? Why not?
There should be a regulation that any audio/video capture device integrated into a computer can be disabled with a foolproof manual interlock. I'm thinking maybe a little cover that slides in front of the camera; I'm not sure how to do the equivalent with the mic.
Maybe I'm a bit paranoid, but I live in constant fear that my laptop is watching me... trying to figure out how to sap and impurify my precious bodily fluids.
... also, I can kill you with my brain.
Most people will also rely on the preinstalled software and hardware in the car they bought/rented/leased from the car dealer.
Come on, admit it. You work for the NSA and you're actually watching me type this right now. You're just playing with us, saying that someday someone will make "...some rather minor modifications" and be able to do exactly what you're doing right now. BTW, I don't feel like getting up to check - can you tell me if the coffee's ready?
How come Slashdot never gets Slashdotted?
That's feasible for a hardwired machine, but just how many modern home computers are connected to a LAN, rather than via wireless? Especially if you remove Slashdot users from the population?
Benford's Corollary to Clarke's Law: "Any technology distinguishable from magic is insufficiently advanced."
State of Pennsylvania Business Search:
Google Maps shows that as a 2-story frame house in reasonably good condition with two cars in the driveway..
Dun and Bradstreet reports
You can buy a D&B credit report on them.
Checking Erie County property records:
Work-for-hire. Work product (generally) refers to information produced by legal representation in the process of working on a given case, and as such cannot be subpoenaed in relation to said case. Splitting hairs, I know, but it's a significant distinction.
Work product is also based (generally) on federal legal precedent, whereas work-for-hire is based on positive laws which vary from state to state.
To understand recursion, you must first understand recursion.
IANAL, but
Generally, you can't be legally bound by terms in a contract that would otherwise be illegal. You can't, for example, sell yourself into slavery. For one, slavery is illegal. You can't sign away your legal rights. For another, without a fixed term, it would probably violate minimum wage and a host of other labour laws. A contract to work for less than minimum wage is invalid regardless of whether or not I knew what I was doing when I signed it.
On another tact, generally, contracts are invalid if the terms are unconscionable. This is deliberately vague to allow judges and juries to use their judgment, but I am sure a paralegal could dig up tons of case law showing what is legal and what is not.
P.S. a renter of property, while not the owner of the property, is in legal possession of it, and thus has most of the same rights in regard to the property as an owner-user would. The renter's rights prevail as long as there is no adverse affect on the owner. Thus, the owner of the computer has no rights to the data on the rented computer. The owner's rights only come into play if the computer were deliberately damaged or not returned at the end of the lease or some such. Likewise, your landlord has no more right to come into your house than he has to walk into a random strangers house except those rights granted to him by the law of the appropriate jurisdiction (usually, just enough to protect his investment).
Source:
http://lmgtfy.com/?q=satelite+dish+apartment
http://lmgtfy.com/?q=apartment+hidden+camera+illegal
Why not:
They can put it in the contract, but it's not enforceable.
There are quite a few operating systems under 2 megabytes in size, ARM and x-86 It is surprising to me that all malware doesn't infiltrate firmware. BIOS, NIC, Sound Card, Video Card. all have capacity to store a few extra kbytes.http://yro.slashdot.org/story/11/05/04/0111229/Aaron-Computer-Rental-Firm-Spies-On-Users#
15TW = 15,000 Nuclear Reactors. (Approx. one accident a month.)
That's how the bluetooth is added to my Dell. There's a USB extension to a hidden internal compartment and you buy the bluetooth adapter that's just a Dell-branded bluetooth USB dongle. Though the dongle is sized right to snap in to the compartment such that it isn't loose and rattling around, and you have to get the right part number to have the USB extension run to the empty compartment to be able to expand it, otherwise you'll have to disassemble most of the case to be able to run your own USB extension from the MB to the compartment. But at least on that one model, there was a USB extension run to an empty compartment where I put in a $15 Dell adapter and upgraded to a bluetooth laptop. But I could have put in a proprietary mouse dongle, or a flash drive or any other very small USB device.
Learn to love Alaska
Bad news, I'm afraid. I just sent an HTCPCP PROPFIND request to your coffee maker and recieved a response code: "418 I'm a teapot". On the plus side, that is fully standard compliant. On the minus side, you'd better get ready to like earl grey.
http://lmgtfy.com/?q=satelite+dish+apartment
Like this quotes from the first page of results:
In order to avoid legal complications, satellite TV provider like Dish Network and DirecTV require the residents to get a “landlord permission form” filled and signed by the landlord before installation of the satellite TV system at the customers premises.
That article does mention that you can put a satellite dish anywhere inside your apartment, but that is only because of a specific FCC rule, not a law (big difference between the two).
http://lmgtfy.com/?q=apartment+hidden+camera+illegal
Like these:
Is it legal for your landlord to enter your apartment and take pictures with no notice?
In America, no it is not. The landlord is only allowed to enter your apartment with your permission, or in the event of an emergency (broken water line, fire, etc.).
If you signed a contract with that condition, that is permission.
Are hidden cameras illegal at home or work?
In general, video surveillance is lawful if the purpose is lawful. If I put up cameras to prevent theft or vandalism, that's okay. If I put up cameras in a bathroom to get footage of naked people for my porno site, that's not okay. [...]In some states, the public must be notified that they are subject video surveillance on private property. In most states, that's not the case. [.....] Overall, if you own it, you can put a camera on it and not notify anyone.
Try this one: http://lmgtfy.com/?q=nanny+cam+laws
my first "career" experience was as a legal paraprofessional so the term stuck (and slipped out in this case). However, as I was speaking in very broad and general terms it's applicable.
I have something in common with Stephen Hawking...
From the conversations we've recorded, I can state with 99.35% accuracy, with an N value in the millions, that 9 out of 10 onstar owners are definitely using the preinstalled hardware, and whatever firmware update we prefer. XOXOXO- GM
The situation is a bit trickier(as I said, this feature is a bit.. oversold); but it does support wireless connections as well. For corporate network purposes, there are ways to provision auth keys to protected memory(so that the embedded management processor can strike up a wireless connection even if the HDD is currently on fire). Off site, it depends on the host OS to strike up a wireless connection(since anything from no auth, to WPA-PSK, to random captive-portal stuff could be at work); but is then capable of initiating a VPN connection back to HQ.
I've actually been a little surprised at how painful it is to use, as an IT management feature(apparently all Intel's good software people work on compilers or chip design tools...); and we've actually largely abandoned bothering with it(on occasion, it can wake a machine when WoL won't; but most of the bells and whistles are really rough around the edges) but its capabilities are a bit creepy. My understanding, as well, is that even more control excitement is Coming Real Soon for systems that have an embedded cellular broadband card: remote control/lock/HDD encryption key purge, at the BIOS level, any time the machine has some power and is near a tower.
BS. The phone company always had the right to perform 'service monitoring' on the network...what they couldn't do was provide access to the government (at least in the pre-Patriot Act days) to your line to be continuously tapped. The telcos never had to have a warrant to listen to calls.
Now we know how wikileaks gets their documents. They must be aaron employees!
Who would win this election: Andrew Weiner vs Andrew Weiner's weiner.
So while there might be software installed the part in the article that mentions waving a wand to deactivate is funny...
I reckon the person who said that has just been reading too much Harry Potter.
Computers are magic, aren't they?
WTF is a bluetooth cable?
APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
WTF is a bluetooth cable?
It's like a Wi-Fi cable, but weaker.
You're an idiot.
First hit from google search for "carpet" is Wikipedia which states:
...affixed to a floor over a cushioned underlay (pad) using nails, tack strips (known in the UK as gripper rods), adhesives, or occasionally decorative metal stair rods, thus distinguishing it from rugs or mats, which are loose-laid floor coverings. For environmental reasons, the use of wool, natural bindings, natural padding, and formaldehyde-free glues is becoming more common. These options are almost always at a premium cost, though with no sacrifice to performance.
(Btw, "adhesive" in this context means "glue")
Greylisting is to SMTP as NAT is to IPv4
There's opportunity cost too. Most people don't have enough money to buy their houses with cash.
;).
;).
So either they rent while saving up money for a house for years or even decades (which can actually mean they pay more in total or get "less house"), or they get a loan to buy a house to live in "now".
Some even buy more than one house and they rent them out to others. That's great when the cash-flow works out fine, but if everyone tries to do that and it all goes bad you end up with 2008.
And on the subject of 2008, when you can get immense enough amounts of credit, you're often not the one getting screwed
I don't have to be rich, all I need is for the Federal Reserve to give me a bail-out grade loan
p.s. if you buy stuff using your credit card AND pay up in full before the due date, you get to delay payment and the many benefits of using credit cards while not paying any interest.
Actually you can't make that assumption from this case because the rental company got it's facts mixed up and thought the laptop was still under the rental agreement and the users had missed payment. It could be that when the laptop is signed off as having been fully paid for, a script is automatically run to remove all that sort of spyware crap.
Note: I don't actually believe that, I suspect that the rental companies programs and configurations are left in exactly the state they were in the day before the rental agreement finishes, I'm just saying that since the company thought the laptop was still their they wouldn't have removed it.
These comments are my personal opinions and do not necessarily reflect the opinions of the other voices in my head.
So yet again the same lesson: _never_ trust a computer on which you have not installed the OS yourself, and kept 100% secure from malware.
I fully agree - but all recent computers that my (larger) family bought came without Windows OS disks. You could get "repair installation disks" from the manufacturer - but those would also install again all the preinstalled crapware with it (and anything else, which you might not trust).
Any way to force the vendors to give you a clean Windows installation disk?
Note: This is a European experience - not sure whether this also applies to US sales.
and not Aaron Rents.
If it was the corporation I could see the need for people to pummel them, but the actions of a franchisee do not speak for a whole company. I am not keen on rent to own, especially electronics, but let us not use an overly broad brush here. Hell people seem to forget the government keeps giving itself more rights with new "xxx bill of rights" legislation which means that they don't need spyware, they just use the force of law to take your stuff.
* Winners compare their achievements to their goals, losers compare theirs to that of others.
PC Rental Agent includes components soldered into the computer's motherboard or otherwise physically attached to the PC's electronics, the lawsuit said. It therefore cannot be uninstalled and can only be deactivated using a wand,
well, call the fucking Dumbledore
This big problem would probably not have surfaced (at least not so soon) if one of their employees hadn't been stealing from the till. Sometimes it takes a crime to uncover another crime!
Comment removed based on user account deletion
I realize you were probably trying to make a funny, but just in case...some computers have either headers on the board or a cable into which an optional BT module may be plugged.
Nobody forces them to sign?
You would prefer they didn't have the option?
I freely admit: I hate the stupid. Anything that happens to them is deserved. Being poor doesn't mitigate this.
John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
It's the same for computers sold in the US. Most only come with a recovery partition, and in those cases, most don't give the user any way to make a recovery disc from it.
"When information is power, privacy is freedom" - Jah-Wren Ryel
This is why we're waging a war on Islam, because Sharia Law proscribes it. It's in Leviticus, BTW, so any good follower of Mosaic Law would shun it. Why do you think we're called "The Great Satan"?
They feared that it could be used to suppress protest or support unpopular rule.
Congratulations, I was beginning to think I was in an alternate universe since nobody else was noticing this. Maybe we're missing something, or TFA is wrong about the facts. Maybe they're suing the wrong party? DesignerWare LLC has something called ShowMyPc that might actually be the enhanced spyware that was egregiously installed, but TFA doesn't mention it at all. Bueller?... Bueller?
They feared that it could be used to suppress protest or support unpopular rule.
TFA mentions DesignerWare LLC and their product PC Rental Agent, which seems to be for remote disabling a rental PC. It doesn't mention their ShowMyPc product which sounds more like what was being operated here. Very misleading. I suspect that AP's Joe Mandak is passing along a dose of confusion here, and the wand is some hocus-pocus invented by the jackass that let the cat out of the bag in the first place.
They feared that it could be used to suppress protest or support unpopular rule.
Are you still around? On the PC Rental Agent site they don't mention the enhanced spying that you say comes with that product. Is it one package or have you got a custom build? Just askin'.
They feared that it could be used to suppress protest or support unpopular rule.
No, it's not called usery. Rentals are not loans. Renting-to-own is a stupid way to buy anything. Layaway might be a better choice, or better yet, buying from a thrift store. Payday loans often do seem like usery, but in most cases, the rates that seem so outlandish if they're extended out over the course of a year & converted into an APR don't seem terribly unreasonable for a cash advance. What are their fees, something like $25 to loan a couple hundred bucks for a week or two? Would you loan a couple hundred bucks to someone you don't know for such little money? I sure wouldn't. I probably wouldn't loan that kind of money at any price, since I'd kind of figure I wouldn't be paid back on time or in full, and it would also take entirely too much of my time to deal with it.
No wonder the effing coffee tasted so weird...
BTW, that response is NOT standards compliant. That's just GE's implementation of the RFC. If you read the RFC, you'll see there the response should be: "418: I'm a little teapot, short and stout. Here is my handle and here is my spout." GE just didn't want to put enough processing power in their electric teapots to properly implement the RFC.
How come Slashdot never gets Slashdotted?
While I understand that a company like Aaron's needs to track their assets. Taking a picture of the user via webcam to prove that they were using a computer that they broke their ownership contract for, is simply redundant. Just repo the PC! Also - I am not sure about the details of Designerwares offering however I would imagine their agent added some additional value to the end user and Aarons (tuning up the machine, patch management, alert monitoring etc.). Furthermore I would imagine that the agent on the machine would act as some form of lo jack to aid in the retrieval of the device in the event of it being stolen (its pretty handy to have an image of the suspect to provide to the authorities). None the less (last segway I promise) I think these loan sharkesq businesses should not be permitted in our society... the easy access to material items that catch our eye on some advertisement or special promo just perpetuates most of our societies uncontrollable need to fill whatever gaps are prevelant in their lives with shit they dont need! Going back to school? Great - get a netbook for $200. Have credit trouble - quit going to the insta loan and cheque cashers and start digging your way out rather than avoiding the issue with the easy way out. These types of services keep us in poverty and fuel our 1 in a million pipe dreams of over night wealth. Just my two (probably typo ridden) cents.
When rental computers are returned, the drives are wiped completely, and the OS reinstalled. To solve the potential problem of spyware, install GNU/Linux. Pick a mainstream distro's live cd and boot it up, see how the hardware functions with that distro, then install it from the live cd's desktop; also remember to format the entire hard disk when installing, erasing Windows altogether. It would also prove useful to edit the disk partitions in manual mode, and erase any other partitions that don't belong there; my thought here is that there could be a partition that is running some type of spyware on that separate partition, so manually erasing and formatting the entire drive would be the most secure choice. If you keep the laptop, after it's paid-in-full, download a service manual, open up the case, and dispense with any additional 'security' boards you don't need--if they are removable. If the spyware is on an EEPROM with a light-window, just use UV or IR to erase it--using proper methods. Research before doing any of this, and study your parts closely! :-)
Summarizing, if you must rent a laptop from a budget center, do yourself a favor: Install GNU/Linux. During install, manually format the partitions, deleting any unnecessary partitions you find on the disk. Format the entire disk, erasing Windows--the primary problem--and free yourself from the shackles of spyware that function only that OS, anyway.
You're now set for the rest of the semester with GNU/Linux, no Windows, and, best of all, no spyware!
Best To Everyone,
Firefishe