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European Users Overwhelm Facebook With Data Requests

An anonymous reader writes "If you've ever wondered how much personal data Facebook holds about you then prepare to be surprised. Using European data privacy laws, it's possible to request the data Facebook has stored about you. The document can total 800 pages covering everything from the expected name, address, and date of birth, right through to every event you've attended, every message you've deleted, and your political and religious views." The best part is that Facebook has to send a physical disc containing the data. This has been exploited by a number of users, completely overwhelming Facebook's ability to make the discs.

136 of 214 comments (clear)

  1. Link to the original img by AndyAndyAndyAndy · · Score: 3, Informative
    --
    It's always confirmation bias!
  2. 50+ Pages? Really? by Commontwist · · Score: 2

    Hundreds of pages of tracking and logging every single user in that kind of detail?
    And that's why I use Facebook as little as possible.

    1. Re:50+ Pages? Really? by MyLongNickName · · Score: 3, Insightful

      But you use Google, right?

      --
      See my journal for slashdot ID's by year. Mine created in 2005. http://slashdot.org/journal/289875/slashdot-ids-by-year
    2. Re:50+ Pages? Really? by betterunixthanunix · · Score: 2

      And that's why I use Facebook as little as possible.

      ...or why we should not have Facebook accounts to begin with? I mean really, with their web bugs scattered all over the place, the only real way to win is not to play.

      --
      Palm trees and 8
    3. Re:50+ Pages? Really? by _0xd0ad · · Score: 3, Insightful

      It's that surprising? Most people's status updates alone would take up dozens of pages.

      Then of course you have your photos, videos, notes, message history, chat history, comments you've posted, tags you've received, events you've been invited to, groups you've joined, everything you've ever "liked"...

      I imagine most people would be shocked to find out how many groups they're in, or how many posts, pages, or links they've "liked".

    4. Re:50+ Pages? Really? by Zamphatta · · Score: 1

      +1

    5. Re:50+ Pages? Really? by Sparrow1492 · · Score: 1

      +1

      I'm not sure if this was a request to mod up or rate's it's own +1, funny for the Google Circles reference on a Facebook article.

    6. Re:50+ Pages? Really? by iggymanz · · Score: 4, Funny

      oh no, I would never use google or facebook for those reasons. I only trust the integrity of Microsoft web services

    7. Re:50+ Pages? Really? by blind+biker · · Score: 1

      I know you didn't mention Google+, but alas, here's a thought: Google was very wise when designing Google+, in that they wanted to make it easy for the user to collect their data from Google+.

      --
      "The agriculture ministry is not in charge of Gundam" - Japanese ministry official.
    8. Re:50+ Pages? Really? by Sir_Eptishous · · Score: 1

      Exactly

      --
      We play the game with the bravery of being out of range
    9. Re:50+ Pages? Really? by DerekLyons · · Score: 1

      It's that surprising? Most people's status updates alone would take up dozens of pages.

      Precisely. The stuff folks want to hide (probable politics, sexuality, religion, financial status, etc...) can all fit on a single page. The rest is just the raw data. They're probably being scared by the word "compiled" and thinking there is much more than there is.

    10. Re:50+ Pages? Really? by houghi · · Score: 1

      Interesting point. Are we able to do the same with Google and have them print out everything they have on you? http://www.google.com/about/corporate/company/address.html if you want the European offices to place your request.

      --
      Don't fight for your country, if your country does not fight for you.
    11. Re:50+ Pages? Really? by chromas · · Score: 1

      Error: Google Circular Reference

  3. I thought.. by somersault · · Score: 1

    I thought there was a built-in option to download everything you ever said/did/uploaded in a zip? I remember seeing it, but never actually used it.

    --
    which is totally what she said
    1. Re:I thought.. by Anonymous Coward · · Score: 1

      That option doesn't actually include everything, which is the point of the requirement to send out the CD's in the first place. If you delete a post or a message for example, it just becomes inaccessible to everyone -except- Facebook, the .ZIP download will exclude those messages while the CD's people are getting essentially have everything they've -ever- posted, and more still.

    2. Re:I thought.. by Anonymous Coward · · Score: 1

      my experience was this was extremely lack luster.

      i forget what i got but it was certainly not everything i'd ever posted (and not deleted)...

      the zip totaled about 2mb, which i couldn't understand give then delay ( a couple of days) it took face to round everythign up.

      maybe i'll send off for a CD =)

    3. Re:I thought.. by Zironic · · Score: 2

      Well, the point is that the law requires them to send you a physical copy.

  4. they could agree to send by non-CD by Trepidity · · Score: 3, Interesting

    What if my purpose in requesting the data about me isn't to help DDoS Facebook with a deluge of requests, but because I actually want to know what data Facebook's compiled on me. That is, after all, why the law exists in the first place, and it's not at all strange that someone might want to know that information.

    If Facebook finds it expensive and inconvenient to mail out physical CDs, they could agree to allow at least optional delivery by other means, such as over the internet.

    1. Re:they could agree to send by non-CD by DJLuc1d · · Score: 5, Insightful

      I'm pretty sure they do it this way for the same reason most rebates are still mail-in. They don't expect the user to actually do it out of inconvenience. If it was as simple as clicking a button on the internet, more people would be aware of how much data they actually collect.

    2. Re:they could agree to send by non-CD by alvinrod · · Score: 4, Insightful

      Which is really awesome up until someone manages to pretend they're you and get all of your data. At least shipping it on a disc to a physical address adds a few extra layers of inconvenience for the people who might otherwise attempt to do this. Considering how much information Facebook has on some people, that data falling into the wrong hands could do some serious damage to a person's life.

      Hopefully there's some follow up from the people who have requested their data. It will be interesting to see how much stuff Facebook stores and all of the things that it knows that people would rather prefer it didn't.

    3. Re:they could agree to send by non-CD by admdrew · · Score: 3, Informative

      There is another means: https://www.facebook.com/settings Click "Download a copy of your Facebook data." and follow the instructions.

    4. Re:they could agree to send by non-CD by jenningsthecat · · Score: 5, Insightful

      If Facebook finds it expensive and inconvenient to mail out physical CDs, they could agree to allow at least optional delivery by other means, such as over the internet.

      If Facebook finds it expensive and inconvenient to mail out physical CDs, they could agree to simply not collect and store all that data.

      There - fixed that for you!

      --
      'The Economy' is a giant Ponzi scheme whose most pitiable suckers are the youngest among us and the yet-unborn.
    5. Re:they could agree to send by non-CD by Baloroth · · Score: 1

      If Facebook finds it expensive and inconvenient to mail out physical CDs, they could agree to simply have the law changed.

      FTFY to accord more with reality.

      --
      "None can love freedom heartily, but good men; the rest love not freedom, but license." --John Milton
    6. Re:they could agree to send by non-CD by A.+B3ttik · · Score: 1

      That would completely undermine the capabilities and services of Facebook that everyone uses and loves. No one would use Facebook if it did not store all of your photos and status messages, because then no one could access them.

    7. Re:they could agree to send by non-CD by Solandri · · Score: 1

      I'm pretty sure they do it this way for the same reason most rebates are still mail-in. They don't expect the user to actually do it out of inconvenience.

      That is in fact the reason why rebates are mail-in, but it's not as nefarious as you make it out to be. Take what happened with the HP Touchpad blowout as an example. HP decided to price the Touchpad far below its fair market value. That resulted in demand which far outstripped supply. Many people who wanted it got one at a great price. But huge quantities were also scooped up by middlemen who resold them at a huge profit at closer to fair market value.

      So how can a manufacturer discount its product below fair market value, without giving middlemen an opportunity to buy it up and resell it at a profit? You offer a rebate, but you have to make it just annoying enough and the terms restrictive enough that a middleman can't apply for all those rebates himself. What is a 15 minute annoyance for the end-buyer becomes hours of work for a middleman trying to flip dozens of the item for a profit. Consequently it's no longer worth his time, which leaves more of the rebate-discounted item for purchase by real end-users.

    8. Re:they could agree to send by non-CD by omglolbah · · Score: 1

      The issue discussed was that while you can access CURRENT data with the 'copy all your data' function, facebook also stores everything you've deleted. This data is ONLY available if you get the physical copy type deal.

      Your comment doesnt really apply to the deleted data :)

    9. Re:they could agree to send by non-CD by AmiMoJo · · Score: 1

      It is as simple as filling out a web for for you, but Facebook then use the postal service. My guess is that for legal liability reasons they won't to risk sending massive amounts of personal data to to an email account. I bet they don't encrypt the data on the CDs though, could be fun if yours goes missing...

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    10. Re:they could agree to send by non-CD by phoenix321 · · Score: 2

      Everyone would use Facebook the exact same way they do now if Facebook did NOT store all those photos and status messages that you deleted.

      Don't store things that no one sees. Delete things that users want deleted.

      Problem solved.

      I want some of my info to be available to friends, but if I delete a file, I mean it.

    11. Re:they could agree to send by non-CD by A.+B3ttik · · Score: 1

      Perhaps, but that STILL wouldn't stop this bunch of 4chaners from abusing this retarded law and requesting physical copies of all the crap they _haven't_ deleted. I mean, seriously, how much stuff have you _really_ deleted on Facebook? I know I haven't deleted very much, and sometimes I do like to go back and look at my comments from years ago. If you think Facebook should perma-delete everything that you delete, that's fine, but that's also a different issue than this one.

      There is also the argument that Facebook definitely keeps multiple redundant copies of their data across many servers in different areas... in fact, they likely even keep backup drives in closets somewhere just in case ALL the servers fail and they actually need to use them... should Facebook not be allowed to keep backups of their data in closets? Every time you hit delete, should they be forced to walk through manspace and delete stuff off of their backup-backup drives?

      And what if make a crawler that accesses all of my friends' pages constantly and saves their data to my hard drive? Google does this already. Should I not be allowed to do this? Should Google not be allowed to do this? If someone deletes something on Facebook, do I have to delete it on my local box? Does Google?

      Personally, I think not. You post something on Facebook, you understand that Facebook now knows that information and they're going to have it forever. You can't untell a secret to a friend or unshow someone an embarrassing photo. If you have something you want to hide, don't put it up to begin with. If you make a mistake, you can "delete" it and hope for security through anonymity that Facebook will do the best they can to keep that Photo from showing up anywhere, but you can never be sure that one of your friends didn't save the image or that there isn't some backup somewhere.

    12. Re:they could agree to send by non-CD by nosferatu1001 · · Score: 1

      Excepts thats not how DP laws work. Sorry, your righteous indignation is nothing compared to being able to verify data held by other companies that are about you

    13. Re:they could agree to send by non-CD by omglolbah · · Score: 1

      There will always be someone trying to abuse systems like this. If this gets annoying enough then more than likely the law will change to include a service fee which is not high enough to be a problem, but would make a 'ddos' highly unlikely. Say something like 5 Euros.

      I personally do not have an issue with facebook storing information about me. With one very big caveat. I want to know WHAT they have stored. I do not care where or why most of the time, but I want to know what.

      If I could get a copy of ALL my facebook data in a convenient zip/rar file I'd go for it. I would be happy with that.
      But as long as they wont tell us WHAT they store, this law serves an important function.

  5. Spoiled Children...... by ZiakII · · Score: 1, Insightful

    I just don't get this new attitude of spending the entire day complaining about Facebook. Personally, I don't use the site and last time I checked no was forcing these people to use the site either. From how that article is written they seem to be acting like a bunch of children who are just complaining just because they can.

    1. Re:Spoiled Children...... by L4t3r4lu5 · · Score: 5, Insightful

      You may not use Facebook, but that doesn't mean you're not on it. You may be in a picture, or mentioned in a comment somewhere by a friend. You can be tagged, at which point it's your full name, picture, (time-dependent) location, the activity you were engaged in (therefore hobbies or social activities), you are linked with others tagged in that photo and their hobbies, religions, political affiliations, relationships. Someone could mention that you were at the office party, at which point they know you work for the same company as $FBuser.

      Don't assume that because you didn't create a profile yourself that Facebook doesn't have one anyway.

      --
      Finally had enough. Come see us over at https://soylentnews.org/
    2. Re:Spoiled Children...... by Cajunfiend · · Score: 1

      you can't be tagged if you don't have a facebook profile.

    3. Re:Spoiled Children...... by dredwerker · · Score: 1

      you can't be tagged if you don't have a facebook profile.

      I am sure you can put people's names in(that arent on facebook) but its not proper tagging as its not unique.

      --
      On a long enough timeline. The survival rate for everyone drops to zero. Chuck Palahniuk, Fight Club, 1996
    4. Re:Spoiled Children...... by advocate_one · · Score: 1

      what's to stop people from using your name in a comment on the photo? You don't need a facebook profile for that to happen...

      --
      Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
    5. Re:Spoiled Children...... by inglorion_on_the_net · · Score: 2

      Completely correct.

      The same thing goes for Google: you may not have an account with them, but chances are they have a lot of your e-mail (people you correspond with use Google Mail). Use Google's search engine? They have your queries. If you post to Usenet, they have those posts, too. And I am sure they collect data through ads on non-Google sites, too. It is their stated mission to "Googleâ(TM)s mission is to organize the worldâs information and make it universally accessible", and they're very good at it.

      A lot of people don't realize, or vaguely know but don't quite grasp just how much of what they consider private is collected by companies like Google and Facebook. Asking for a copy of what they know about you and receiving several hundred pages in return really drives the point home.

      --
      Please correct me if I got my facts wrong.
    6. Re:Spoiled Children...... by Toonol · · Score: 1

      So?

      This is a freedom that people have always had. You can't stop other people from talking about you, and you shouldn't be ABLE to stop them.

    7. Re:Spoiled Children...... by ACS+Solver · · Score: 5, Insightful

      This may not be a popular viewpoint, but I think it's a very relevant issue, and I do not use Facebook. I believe its very existence is an ethical issue though. Facebook represents a truly evil company, not in the unethical-business-practices sense, but a whole different order of that, I'd say they're rapidly approaching Gestapo-evil. Facebook stores enough information to learn a lot about specific individuals, and Facebook is conditioning people to give up their privacy. It might just be one of the most useful tools for an oppressive government or unethical intelligence organization to blackmail someone or, better, ruin their public image.

      Facebook is not run by idiots. Those people know what they're doing, they know they're storing even "deleted" data and they know they're building very detailed profiles on every user. They also, unlike most of actual Facebook users, probably have the intelligence and foresight to imagine how it all may be used for horrible things, so there's no way I can see them as morally innocent.

    8. Re:Spoiled Children...... by pyrosine · · Score: 1

      If I remember correctly it isnt just for certain deals in spotify's case - it is to register

    9. Re:Spoiled Children...... by Plunky · · Score: 1

      Ok, so if somebody has done that and later I join facebook... can you click on the name then, or does the photo have to be re-tagged?

    10. Re:Spoiled Children...... by xaxa · · Score: 1

      So?

      This is a freedom that people have always had. You can't stop other people from talking about you, and you shouldn't be ABLE to stop them.

      And a "freedom" (if one wants to call it that) that we've had in Europe since various points in the 20th century is that a company shouldn't be able to store or process personal data without the individual's consent, or store the data for longer than necessary, or store more data than strictly necessary, or prevent an individual from updating incorrect information or requiring the deletion of the information.

      I can't stop people talking about me, but if they give my email address to ACME Ltd I can stop them from using it.

      Storing a Joe Bloggs tag against a photo seems to fall into the former case. Joining together some combination of all the Joe Bloggs tags on my photo albums, my friends' photo albums, the time I added joe.bloggs@example.com to an event, and my friend importing joe.bloggs@example.com from Hotmail is no longer people talking -- that's a company processing data.

    11. Re:Spoiled Children...... by kd5zex · · Score: 1

      IIRC, it has to be re-tagged.

    12. Re:Spoiled Children...... by SmurfButcher+Bob · · Score: 1

      > Those people know what they're doing, they know they're storing even "deleted" data and they know they're building very detailed profiles on every user.

      Kind of makes you wonder what happens if Facebook hires a Scientologist.

      --

      help me i've cloned myself and can't remember which one I am

    13. Re:Spoiled Children...... by shutdown+-p+now · · Score: 1

      I'd say they're rapidly approaching Gestapo-evil.

      They are about to start killing and torturing people?

    14. Re:Spoiled Children...... by KDR_11k · · Score: 1

      They usually don't have the right to post pictures of you online but they'll do it anyway and there's nothing you can do about that once the image has been posted, no matter how damaging it could be (remember that perfectly normal activities in private life can still be damaging if shown e.g. to prospective employers).

      --
      Justice is the sheep getting arrested while an impartial judge declares the vote void.
    15. Re:Spoiled Children...... by ACS+Solver · · Score: 1

      I know the example of Gestapo is somewhat exaggerated/controversial, but I still believe it to be an apt comparison. I said Gestapo and not the SS or somesuch because I actually see similarities - Gestapo, especially before the war, wasn't only a torture and murder organization. They were an organization where incriminating information about citizens was delivered, and it's scary how many Germans were perfectly willing to inform on others. The Gestapo didn't really come across information by itself so often, it was mostly thriving on tipoffs.

      Of course Facebook does not kill and torture, and won't, but there are similarities in the information-gathering sense. And I would not be surprised at all if Facebook cooperates with governments or government agencies that have plans more sinister than targeted advertising.

    16. Re:Spoiled Children...... by Xest · · Score: 1

      If this is true then Facebook is most certainly breaking UK Data Protection Law.

      A 3rd party cannot give Facebook permission to store personal data on you, that is a blatant breach of the data protection act. Only you can give a company permission for that, there are some exceptions (i.e. law enforcement) but Facebook would not in any way fall under any of these.

  6. What if you don't have a facebook account? by damn_registrars · · Score: 2

    I know, it is hard to fathom that anyone would not have an account, but I have intentionally avoided it myself. However since I do appear to be the only person left in the world who doesn't have one, there is bound to be something that someone who knows me has posted that relates to me.

    Is it possible to request it? After all, if a user requests all the info that facebook as on them, and all they give them is the information that they posted, that is - to be kind - a very incomplete version of the data set.

    --
    Damn_registrars has no butt-hole. Damn_registrars has no use for a butt-hole.
    1. Re:What if you don't have a facebook account? by dredwerker · · Score: 1

      I know, it is hard to fathom that anyone would not have an account, but I have intentionally avoided it myself. However since I do appear to be the only person left in the world who doesn't have one, there is bound to be something that someone who knows me has posted that relates to me. Is it possible to request it? After all, if a user requests all the info that facebook as on them, and all they give them is the information that they posted, that is - to be kind - a very incomplete version of the data set.

      How do you know which person you are getting the information on, without the unique login? So they can only give information on the person's userid and anywhere they are mentioned uniquely. tagged photos etc.. come to mind. Imagine trying to code the logic for anything else and make it correct.

      --
      On a long enough timeline. The survival rate for everyone drops to zero. Chuck Palahniuk, Fight Club, 1996
    2. Re:What if you don't have a facebook account? by xaxa · · Score: 4, Interesting

      Complaint 02 is about shadow profiles for non-users.

      I don't see why you couldn't request it, except that you (going by your journal) are American, so the Irish/European data protection laws don't apply.

      (It's interesting that the data is provided for free. British companies are allowed to make a "reasonable charge" for providing the personal data, which is almost always £10.)

    3. Re:What if you don't have a facebook account? by Spad · · Score: 1

      They can refuse to provide the information under a couple of circumstances, but none of them are "we don't want to" or "it's hard" (mostly "We've already published this or are about to" or "This would require disclosure of company/government secrets"). They can also charge you a nominal fee if it would take an excessive amount of time and/or effort to fulfil your request.

    4. Re:What if you don't have a facebook account? by tomhudson · · Score: 4, Informative
      Well, we have the same laws here in Kanuckistan (PIPEDA), so that may have something to do with it. After all, Facebook's privacy headaches started when Jennifer Stoddard (the Kanuckistani Federal Privacy Commissioner) became the first to drag Facebook to the table and force Facebook into making privacy concessions (the Europeans followed soon after).

      She was the first data protection authority in the world to conduct a comprehensive investigation of the privacy policies and practices of the popular social networking site, Facebook.

      The provinces that have enacted similar enabling information also allow for you to request the data. In Quebec, for example, they have to *print it out*. That could get VERY expensive to print and send by mail. When the Journal de Montreal ran a full-page "coupon" that people could clip out, fill in and email to the federal govt requesting a copy of the Fed's "all-in-one-consolidate-all-govt-data-on-U" HRDC database, 29,000 people made the request, and HRDC ended up having to delete the database instead.

    5. Re:What if you don't have a facebook account? by xaxa · · Score: 1

      You are correct, in the UK the fee is "up to £10". See here.

    6. Re:What if you don't have a facebook account? by rainmouse · · Score: 1

      British companies are allowed to make a "reasonable charge" for providing the personal data, which is almost always £10.)

      This is because the maximum charge IS in fact 10 pounds. Though some companies make it as difficult as possible to request your personal data, for example the Bank of Scotland insist you must send a written request to some unusual location and the ONLY method of payment they will accept is a cheque made payable to some other obscure name. They leave a lot of margin for you to make a mistake and will try to take as close to 40 days to remind you of this and ask you to resend the request hoping for some other mistake. The trial by frustration approach.

    7. Re:What if you don't have a facebook account? by tomhudson · · Score: 1

      The problem with Bigporkistan is Porkington, D.C.

    8. Re:What if you don't have a facebook account? by DavidD_CA · · Score: 1

      Perhaps, and I'm just guessing here, but maybe the Bank of Scotland uses a third-party to process those requests? Or a subsidiary company?

      That would explain the unusual address, payable name, and lack of payment options.

      --
      -David
    9. Re:What if you don't have a facebook account? by rainmouse · · Score: 1

      Perhaps, and I'm just guessing here, but maybe the Bank of Scotland uses a third-party to process those requests? Or a subsidiary company?

      Maybe a subsidiary, but demanding payment only by cheque is a pain, especially considering most people don't use cheques any more (I had to wait 28 days and convert my account just to get them). But I am fairly sure that passing your details to other companies is a breach of the data protection act.

    10. Re:What if you don't have a facebook account? by nosferatu1001 · · Score: 1

      It depends on what you agreed to when y ou signed up to the account. There should have been a DPA statement laying out how hthey, and others, can process your data.

      Easiest way to tell is to look up the BoS registration on the ICOs website, as this should tell you any partners they share data with

  7. Download Archive Option by Anonymous Coward · · Score: 1

    In the USA version, there is a link on the Account Settings page to "Download a copy of your Facebook data" that ostensibly creates an Archive of your data and sends you an email when it is ready. It's been a week .....

  8. This is valuable by Tweezak · · Score: 1

    OMG! My lost Farmville crop records!! Now I can honestly show my farming prowess and put it on my resume!

  9. Brilliant by MyLongNickName · · Score: 1

    Step One: Use free service that you are in no way obligated to use.
    Step Two: Complain about how the service records your usage of said free site
    Step Three: Request a compilation of all data that you agreed to put on said free site
    Step Four: ????
    Step Five: UnProfit (for Facebook)

    --
    See my journal for slashdot ID's by year. Mine created in 2005. http://slashdot.org/journal/289875/slashdot-ids-by-year
    1. Re:Brilliant by kenh · · Score: 2

      You should add to Step One: "Use free servide that you are in no way obligated to use to track communication by you and your friends
      And reword Step Two: "Complain about how the service records your communications on said free site

      --
      Ken
    2. Re:Brilliant by MyLongNickName · · Score: 1

      And in what way is that relevant?

      --
      See my journal for slashdot ID's by year. Mine created in 2005. http://slashdot.org/journal/289875/slashdot-ids-by-year
    3. Re:Brilliant by kenh · · Score: 1

      Sorry, should have been clearer - the 'suggested' changes were to underscore that the point of facebook is to enable users to communicate in an asynchronus fashion, and the only way to do that is to record your communication, then to point out that when users complain about facebook storing all their communications they are actually complaining about the very purpose of facebook.

      I meant to build on your thought, not tear it down - sory if my inartful approach offended.

      (It's like a user uploading all their photos to flicker, then complaining that flicker is keeping their pictures...)

      --
      Ken
    4. Re:Brilliant by MyLongNickName · · Score: 1

      Ah, thanks for the clarification. I'm easily confused :)

      --
      See my journal for slashdot ID's by year. Mine created in 2005. http://slashdot.org/journal/289875/slashdot-ids-by-year
    5. Re:Brilliant by icebraining · · Score: 1

      Facebook tracks you even if you never create an account or go to their site. Just load some pages with the Likeâ button and check your facebook.com cookies.

  10. Before the outrage gets too loud... by kenh · · Score: 1

    Just remember everything, I mean EVERYTHING Facebook knows about you, those 800 pages of details, was input by either you or one of your "friends" - if you didn't want Facebook to have the info, you shouldn't have given it to them in the first place.

    --
    Ken
    1. Re:Before the outrage gets too loud... by MadKeithV · · Score: 1

      if you didn't want Facebook to have the info, you shouldn't have given it to them in the first place.

      To your friends?
      That's easy enough on Slashdot ;-)

    2. Re:Before the outrage gets too loud... by Abstrackt · · Score: 2

      if you didn't want Facebook to have the info, you shouldn't have given it to them in the first place.

      To your friends?
      That's easy enough on Slashdot ;-)

      Yeah, just post it in an article, no one will read it. ;)

      --
      They say a little knowledge is a dangerous thing, but it's not one half so bad as a lot of ignorance. - Terry Pratchett
    3. Re:Before the outrage gets too loud... by dmomo · · Score: 1

      This could well be the case, but are you sure? Can you say with certainty that Facebook does not use other data-collection methods? In the interest of micro-targeting ads, I could see them looking to external sources in order to piece together a more robust profile. You word your statement with a little too much authority.

    4. Re:Before the outrage gets too loud... by kenh · · Score: 1

      Perhaps, but all facebook "knows" is your email address - nothing else is verified. Sure, facebook could try and build a dossier from external sources based on your email address, but what value would that really hold when compared with the cost/effort involved.

      The more likely answer is for facebook to track and analyze the data you and your friends enter - you/they gave it freely, and it is already on their servers.

      I'll concede the wording issue - I was going for dramatic effect/hyperbole.

      --
      Ken
    5. Re:Before the outrage gets too loud... by xaxa · · Score: 1

      Just remember everything, I mean EVERYTHING Facebook knows about you, those 800 pages of details, was input by either you or one of your "friends" - if you didn't want Facebook to have the info, you shouldn't have given it to them in the first place.

      Did I really "input" the information, if all I did was open a webpage containing a Facebook "Like" button?

      Does a reasonable person think they're leaving Facebook information when they "Delete" a message or "Remove" an event invitation?

      When a friend chooses to "Import contacts/friends from Hotmail" (or whatever), and I reject the invitation to Facebook, should Facebook keep a record of that?

      If I buy a cinema ticket online, from a company with Facebook integration, should Facebook store that data? What if I've ticked the box to prevent this -- does it really prevent it, or does it just hide it from me?

  11. Well... by cjcela · · Score: 1

    Maybe it is time to have something like this in the U.S.A. as well - a physical disk, or a printout is a good idea, since it involves some effort from the company stalking your online life. Data is money, people, and most of us are way liberal and generous with our own data. I would be curious about what information Google has on me. Facebook.... nah, I've figured them years ago and closed my account before it was late.

  12. Facebook is actualliy gaining from this.. by ghn · · Score: 2

    Funny how the Personal data request form actually collects even MORE personal information about requesters, such as (real) birth date, personal phone numbers and of course full mailing address, all information many people do not enter in their profile..

    1. Re:Facebook is actualliy gaining from this.. by 2phar · · Score: 2
      Not to mention govt issued ID:

      Please upload a government-issued ID with signature to this report and ensure that your full name, date of birth, and photo are clear. You should also black out any personal information that is not needed to verify your identity (e.g., social security number). We will permanently delete your ID from our servers once we have used it for verification purposes.

      Does the law really require that you have to provide this information in order to see your records.?

    2. Re:Facebook is actualliy gaining from this.. by chomsky68 · · Score: 1

      My sentiments exactly.

      --
      I'm Not Antisocial, I'm Just Not User Friendly
    3. Re:Facebook is actualliy gaining from this.. by Zironic · · Score: 1

      The law requires you to verify your identity (Imagine if they allowed random people to request your personal information!). Facebook are however legally required to delete the information after they've processed the request.

    4. Re:Facebook is actualliy gaining from this.. by Abstrackt · · Score: 1

      Does the law really require that you have to provide this information in order to see your records.?

      Maybe not, but I imagine the law would really come down on them for releasing records to the wrong people. I see requesting government-issued ID as ass-coverage; if they release the wrong records to the wrong people now they can prove they made a reasonable effort to prevent it.

      --
      They say a little knowledge is a dangerous thing, but it's not one half so bad as a lot of ignorance. - Terry Pratchett
    5. Re:Facebook is actualliy gaining from this.. by Inda · · Score: 1

      I'm sure this is illegal in the UK. Classed a counterfeit.

      Using the UK data protection act is easy, but it does cost a single pound for admin costs. I wouldn't be suprised if these requests were rejected for that alone.

      Get someone else to sign the cheque too. Agencies have been know to take your signature, scan it, then print it back on a consumer credit agreement form.

      --
      This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
  13. Are you sure about that? by AftanGustur · · Score: 1

    every message you've deleted,

    Are you sure this is legal in the EU?

    --
    echo '[q]sa[ln0=aln80~Psnlbx]16isb572CCB9AE9DB03273snlbxq' |dc
    1. Re:Are you sure about that? by _0xd0ad · · Score: 1

      If they still have a copy of it, they're required to include it.

      Databases often do a "lazy delete" - mark a single "deleted" bit that prevents it from showing up anymore. Only periodically will they compact the database, removing all the records that are marked for deletion. If they have plenty of storage they may never compact due to the required downtime during the process.

      So if it's "deleted", but it's not really gone, they still have to give you a copy of it.

  14. Grow up, people by davmoo · · Score: 4, Insightful

    It takes a woefully naive person to use a service like Facebook for free and not expect that Facebook is collecting your data and somehow profiting from it.

    --
    I want a new quote. One that won't spill. One that don't cost too much. Or come in a pill.
    1. Re:Grow up, people by schnikies79 · · Score: 1

      Most people know, they simply don't care.

      --
      Gone!
    2. Re:Grow up, people by icebraining · · Score: 1

      It takes a woefully naive person to expect Facebook to only collect data if you use their service, when they have Like buttons loading their scripts all over the web.

    3. Re:Grow up, people by houghi · · Score: 1

      It can do that, as long as it follows the laws. One is that they have to tell you what they know about you.

      Perhaps the best would be to just put the servers in Russia. That way they would not have to follow pesky European or even American laws.

      --
      Don't fight for your country, if your country does not fight for you.
    4. Re:Grow up, people by nosferatu1001 · · Score: 2

      Yes they would, as in order to do business in teh EU they would be required to follow DP laws - and exporting data outside of the EEA requires an equivalent DP law in the country, or youre not allowed to export it.

  15. I don't think doing this is a good thing by Chrisq · · Score: 1

    I don't think doing this is a good thing. A likely result is that companies will lobby for dilution of the law, probably something like having a legitimate need for the data. When companies really have something to hide they will use this, meaning that someone will have to use the old expensive procedure of going to court to show that they did have a legitimate need. The cost will put most people off and it will certainly delay all cases.

    1. Re:I don't think doing this is a good thing by he-sk · · Score: 1

      Unlikely to happen, at least in Germany. Informational self-determination has been a constitutional right since 1983. And today, in a speech celebrating the 60th birthday of the constitutional court, the director of the court said that privacy and self-determination with regard to private actors (as opposed to the state) will become even more important in the future. These are significant hurdles for any law-maker or lobbying group to overcome.

      --
      Free Manning, jail Obama.
    2. Re:I don't think doing this is a good thing by icebraining · · Score: 1

      But Facebook isn't incorporated in Germany, why would they have to abide by German law? They have to abide by EU law because they're in Ireland.

    3. Re:I don't think doing this is a good thing by 0123456 · · Score: 1

      But Facebook isn't incorporated in Germany, why would they have to abide by German law?

      Well, I guess they could ignore it if the managers don't mind being arrested and sent to Germany if they ever travel to the EU.

    4. Re:I don't think doing this is a good thing by Chrisq · · Score: 1

      But Facebook isn't incorporated in Germany, why would they have to abide by German law?

      Well, I guess they could ignore it if the managers don't mind being arrested and sent to Germany if they ever travel to the EU.

      There's even a 0.0001% chance that the extradition treaty the US uses all the time to bring people to the USA might work the other way round.

    5. Re:I don't think doing this is a good thing by Kam+Solusar · · Score: 1
      --
      The Angels have the Phone Box
    6. Re:I don't think doing this is a good thing by icebraining · · Score: 1

      But if they never committed a crime in Germany, why would they even be trialed, let alone extradited? Has anything similar to that ever happened in Germany?

    7. Re:I don't think doing this is a good thing by icebraining · · Score: 1

      Does opening an office necessarily means being incorporated there?

    8. Re:I don't think doing this is a good thing by V+for+Vendetta · · Score: 1

      But Facebook isn't incorporated in Germany

      I think you are mistaken: Facebook Germany GmbH, Große Burstah 50-52, 20457 Hamburg, Bundesrepublik Deutschland

      Source

  16. Yesh! by assertation · · Score: 1

    I really enjoyed reading the blurb for this thread. Go Euros!

  17. If they don't honor a request I'll sue - they pay by Anonymous Coward · · Score: 1

    I really really hope they don't honor my request in time - because they are bound by law to DO SO. If they don't, they commit a "Verwaltungsuebertretung" (special german legal term for a crime) and will have to pay a fine.

    And they can be sure I'll see to that.

  18. So - who exactly does Facebook sell this info to? by wm_brant · · Score: 1
    While it is certain that Facebook sells the information they collect to advertisers, I was wondering if *governments* were some of Facebook's customers? By 'customer', I mean beyond the type of legal demand for information on a specific person, in relationship to a specific event.

    I wonder - is it possible that some of the information collected by Facebook is collected at the request of one or more governments?

    I'd wager that even if none of it is currently collected at the request of governments, that someday - probably in the not too far future - it will be...

    Of course, that leads me to wonder if the fees that Facebook collects when it complies with information requests from governments are profitable to Facebook? *That* would be an interesting line item to add to their annual report!

  19. Wrong, by an order of magnitude or several by AliasMarlowe · · Score: 4, Informative

    There is another means: https://www.facebook.com/settings Click "Download a copy of your Facebook data." and follow the instructions.

    Except that that only gives you the information that's currently accessible to you and other facebook users. It does not include the photos and posts you've "deleted" (but which facebook still stores). It certainly does not include the history of sites you've visited while logged into facebook, or any other tracking history which facebook has gathered and associated with your name. Think about it: facebook has at least an order of magnitude more information on you personally than you appear to think. All of it is used for customizing sales of your identity and your interests and so forth to facebook's customers (you're the merchandise, not a customer).

    --
    Those who can make you believe absurdities can make you commit atrocities. - Voltaire
    1. Re:Wrong, by an order of magnitude or several by ottothecow · · Score: 1
      This might be a good thing though.

      If this process requires a manual review by an employee which leads to a several day delay, it keeps someone from harvesting complete data on another person through a compromised account. The employee who assembles the data could make an effort to verify that the person requesting the data actually owns the profile and that the mailing (or email if they add some digital delivery option) address seems to correspond with the owner.

      --
      Bottles.
    2. Re:Wrong, by an order of magnitude or several by KDR_11k · · Score: 1

      Basically the zip gives you the sanitized version for public consumption, the legal data request gives you absolutely everything. I think it also includes a right to have data altered if it's inaccurate (intended to let you fix mistakes in their data that could be harmful to you, especially bad with companies like those who give credit ratings).

      --
      Justice is the sheep getting arrested while an impartial judge declares the vote void.
    3. Re:Wrong, by an order of magnitude or several by HJED · · Score: 1

      It (the .zip) also doesn't include posts and photos you have been tagged in and the list of statuses is incomplete and inaccurate.

      --
      null
    4. Re:Wrong, by an order of magnitude or several by nosferatu1001 · · Score: 1

      Yep, the DPA (UK) and EDD implementations elsewhere allow you the right to correct any inaccurate data held about you

  20. To all the "get lost and don't use it" smart-asses by rainer_d · · Score: 1
    I got tons of "Connect to ... on Facebook" mails from people I don't even know because some friend/customer synced his addressbook with FB - with my address etc. in there.

    I don't have an account on FB and never will.
    But I'm tempted to fill out that form.

    --
    Windows 2000 - from the guys who brought us edlin
  21. It's going to take them some time by andy.ruddock · · Score: 4, Informative

    After making a request under the DPA I received the following :

    Hi,

    We have received your subject access request (the "Request").

    Due to the volume of personal data access requests that we have recently received, we are experiencing significant delay in processing such requests. We therefore are unlikely to respond within 40 days of your initial request. We appreciate your patience and will respond as soon as possible.

    We are presently refining our request response processes and approach to align the present high volume of access requests with the resources available to process these requests. We appreciate your patience and will respond as soon as possible.

    Please be aware as well that we are not required to comply with any future similar requests, unless, in our opinion, a reasonable period of time has elapsed.

    Again, we appreciate your patience and we will respond as soon as possible.

    Thanks for contacting Facebook,
    Facebook User Operations - Data Access Request Team

    --
    God: An invisible friend for grown-ups.
    1. Re:It's going to take them some time by StripedCow · · Score: 1

      Please be aware as well that we are not required to comply with any future similar requests, unless, in our opinion, a reasonable period of time has elapsed.

      So this gives them an obligation to only send at most one CD per user. Not such a big deal I would say.

      And they get your postal address in return for it.

      --
      If Pandora's box is destined to be opened, *I* want to be the one to open it.
    2. Re:It's going to take them some time by 0123456 · · Score: 1

      There's no 'you must comply within 40 days unless you're just too busy' exemption in the DPA, is there?

    3. Re:It's going to take them some time by jank1887 · · Score: 1

      ok, so under that law what's the penalty for non-compliance? I'm sure they could petition for a waiver if they are demonstrating good will and intent to get all the info out. and many laws have some stipulation about unduly burdensome requests...

    4. Re:It's going to take them some time by nosferatu1001 · · Score: 1

      They dont have an ability to wait past 40 days - instant fine if they do.

      If this is the UK report them to the ICO

    5. Re:It's going to take them some time by nosferatu1001 · · Score: 1

      Not that i've ever seen. Report them to the ICO for failing their statutory duties as a data procesor

    6. Re:It's going to take them some time by andy.ruddock · · Score: 1
      From the ICO website (www.ico.gov.uk) :

      Q: I've made a request for my personal details. How long does it take?
      Once the organisation receives your request it has 40 calendar days (or 15 school days if the request is to a school) to get a copy of your information to you.

      --
      God: An invisible friend for grown-ups.
  22. NowFacebook gets your postal address too? by daveewart · · Score: 2

    What a great idea. About the only bit of personal information that most Facebook users haven't already given to Facebook is their postal address. Yet this process does just that.

    Wouldn't surprise me if this "Annoy Facebook" thing was actually started by Facebook to harvest postal addresses. :-)

    --
    "If you think the problem is bad now, just wait until we've solved it." --- Arthur Kasspe
    1. Re:NowFacebook gets your postal address too? by Eightbitgnosis · · Score: 1

      A $25 fee and a half hour's work acts like a magic barrier against the benignly dissatisfied

    2. Re:NowFacebook gets your postal address too? by SufficientReason · · Score: 1

      Implying that your home address couldn't be inferred from the history of locations from which you've logged in?

  23. Re:So - who exactly does Facebook sell this info t by biodata · · Score: 1

    The CIA were reputedly linked closely with investors who supplied the second round of venture capital funding to Facebook. Google 'Facebook CIA' for research into this. Facebook does not necessarily need to sell information to governments if it is effectively a proxy government agency.

    --
    Korma: Good
  24. Mailing a physical CD by wfstanle · · Score: 2

    There might be a more nefarious reason for the physical mailings. You see, they might only have your expected name and address. Physical mailings will allow FaceBook to add your EXACT name and address to their database. If they didn't have it before, they surely have it now!

  25. This is very little by Hentes · · Score: 1

    The majority of it are just messages and logs, I think they have kept the juicy stuff for themselves.

  26. Manchurian Candidatesa by MarkvW · · Score: 1

    We are going to see political campaigns that are precisely targeted down to individual voters.

    The next time you respond to a political pollster, you need to wonder whether or not the information it is seeking is individually targeted at you in an attempt to refine their database pertaining to you. Commercial and social data is just one more source of political information. The more detail the number-crunchers get, the more they will be able to predict your vote.

    The candidates will then model their behavior on the data model that gets them sufficient votes to win.

  27. The Directive by Pinky3 · · Score: 1

    There is no requirement that the data be sent on a CD.

    Article 12
    Right of access
    Member States shall guarantee every data subject the right to obtain from the controller:
    (a) without constraint at reasonable intervals and without excessive delay or expense:
    - confirmation as to whether or not data relating to him are being processed and information at least as to the purposes of the processing, the categories of data concerned, and the recipients or categories of recipients to whom the data are disclosed,
    - communication to him in an intelligible form of the data undergoing processing and of any available information as to their source,
    - knowledge of the logic involved in any automatic processing of data concerning him at least in the case of the automated decisions referred to in Article 15 (1);
    (b) as appropriate the rectification, erasure or blocking of data the processing of which does not comply with the provisions of this Directive, in particular because of the incomplete or inaccurate nature of the data;
    (c) notification to third parties to whom the data have been disclosed of any rectification, erasure or blocking carried out in compliance with (b), unless this proves impossible or involves a disproportionate effort.

    1. Re:The Directive by MobileTatsu-NJG · · Score: 1

      Ok.. so what's your point? They might put it on a flash drive?

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  28. You have to send a copy of your ID by kiwix · · Score: 2

    So, if I want to use this form to request the information they have about me, I have to give them a postal address, a phone number, and a copy of a state issued ID. I'm not sure I'm willing to give them even more information, just to know that they store about me...

    1. Re:You have to send a copy of your ID by SeeSp0tRun · · Score: 1

      The page also *says* that they will delete the image, once your identity has been verified. Until there is a way to remotely verify that you are who you say you are, and that I am not you, and vice versa... that's what they're working with.

      What sort of proof would you want that the person requesting YOUR information is anybody but you? It is a serious question, because I am looking for a fool-proof, better method.

      You're worried about your "private" information, yet are irritated that you must prove, beyond a reasonable doubt, that you are, indeed, you.

      --
      Something witty.
    2. Re:You have to send a copy of your ID by Zebedeu · · Score: 1

      According to other posters they can't keep that data.

      Granted, that post was from an Anonymous Coward, and I didn't check, so caveat emptor.

  29. What am I being surprised by? by glwtta · · Score: 1

    I'm not sure what all the indignation is about. The data shown is about 80% of the bare minimum needed for core Facebook functionality (I imagine there's lots more involved in the fancier features).

    Are people really surprised that FB is storing the info that shows up in their profiles? Or that FB stores their list of friends and the stuff they post?

    How do they imagine Facebook works? Magic?

    (also, measuring structured, relational data in PDF "pages" is about as useful as measuring it in Volkswagens)

    --
    sic transit gloria mundi
  30. How to save the USPS by wjousts · · Score: 2

    Step 1: Pass a similar data protection law in the US. Require the requestee to provide the data in a physical format if the requester asks for it.

    Step 2: Get lots of users to request their data from Facebook - make sure they insist they want the data on CD.

    Step 3: ?????

    Save the USPS and annoy Facebook? Sounds like a win-win to me!

  31. Political & Religious Views by kevinNCSU · · Score: 1

    I love how the summary says they store your religious and political views like they aren't boxes literally labeled religious and political view that your purposely decided to fill out and display publicly on your profile info page. My God, they're probably even storing your facebook NAME and profile PICTURE somewhere on their SCARE SERVERS!!!!

  32. I don't use it, never have by Anonymous Coward · · Score: 1

    Yet I know for a fact that they have quite a profile on me thanks to dumbass acquaintances who I don't like and who won't comply with a simple request to untag me have tagged me in photos.

  33. Please upload a copy of your government-issued ID? by edibobb · · Score: 1

    In order to get your personal Facebook data, they have a small requirement: "Please upload a government-issued ID with signature to this report and ensure that your full name, date of birth, and photo are clear." Nice!

  34. Remove information by Shooter28 · · Score: 1

    I'm not entirely sure this is even useful unless you can also request information to be permanently deleted.

  35. OMG your're right. by mbkennel · · Score: 2

    "Those people know what they're doing, they know they're storing even "deleted" data and they know they're building very detailed profiles on every user. They also, unlike most of actual Facebook users, probably have the intelligence and foresight to imagine how it all may be used for horrible things"

    OMG.

    Zuckerberg's ambition isn't limited to being CEO of Facebook, bitch.

    Zuckerberg will run for Governor and then President. Information is power. Personal information is personal power.

  36. They are allowed to charge a fee for this service by Japher · · Score: 1

    And at £10 per request, this could turn into a profit center for Facebook.

  37. and you use Slashdot by nacturation · · Score: 1

    Anyone know if it's possible to do this for Slashdot? Every single post read, every login, every IP address, perhaps supposedly anonymous posts, every moderation, etc. And with Slashdot, there isn't the ability to even delete anything. The only saving grace is that most people don't attach their real names to their accounts.

    --
    Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
  38. give them more data! by KZigurs · · Score: 1

    So, you just gave them your home address on top...

  39. Landfill count by hessian · · Score: 1

    Remember when trolls were funny, and not just "hey we're a crowd, let's destroy something"?

    The end result of this will be thousands of CDs that will serve no purpose, and will end up in the landfill along with every other remnant of human selfishness on earth.

    Might as well just shoot a spotted owl straightaway.