Slashdot Mirror


RIM Firing (Nearly) Everybody

itwbennett writes "Research in Motion (RIM) reported grim Q4 results Thursday and announced sweeping personnel changes. Leading the parade of departing execs is Jim Balsillie, former co-CEO of the company, who has given up his board seat. David Yach, who has been CTO of software for the company for 13 years, is retiring. And Jim Rowan, chief operating officer of global operations, who has been with the company for four years, is leaving to pursue other interests."

440 comments

  1. like palm by scafuz · · Score: 5, Interesting

    either you innovate or you are out of business really soon

    1. Re:like palm by NoobixCube · · Score: 5, Insightful

      Too true. This is a prime example of what happens when you fail to innovate in the face of a changing competitive landscape. Blackberry used to be the last word in mobile email, and while they remained very good at email, every other manufacturer caught up, and did far far more, while Blackberries, model after subtly different model, didn't expand their feature set at all. They introduced startling revelations of technology like replacing the trackball (which I didn't mind) with a laptop-style trackpad, which I couldn't stand, and they upped the resolution of their OS a bit. Everyone else offered bajillion megapixel cameras with a solid metric fucktonne of apps, and a proper, i.e. NOT WAP web browsing experience. But hey, Blackberry owners could still get their email, right? By about January last year, I'd say the only people buying Blackberries were people who already had Blackberries and had never tried anything else.

      --
      Admit it. You post strawman arguments as AC so you get modded Insightful for refuting them, rather than Troll
    2. Re:like palm by Anonymous Coward · · Score: 5, Interesting

      Ok, it was primarily a business phone, but it didnt support good software APIs for gaming. Consequence? People would have to buy a second phone just for entertainment. They had a quite complete Java Stack, but wouldnt bother to implement not even JSR184 or OpenGL ES. And they had friggin' GPU phones!

    3. Re:like palm by dcherryholmes · · Score: 4, Insightful

      Palm innovated its ass off with webOS. It failed anyway, but not because of that.

    4. Re:like palm by fuzzyfuzzyfungus · · Score: 5, Interesting

      Arguably, RIM's real problem(aside from glacial movement) was that their core specialty, mobile email, was something that could be done 'well enough' by the less elegant means of simply shoving technologies and protocols designed for full computers into smaller devices.(very strong similarity to Palm, here)

      Back in the day, when pagers were still pretty hip and running from AAA batteries wasn't yet somewhat deviant for a mobile device, RIM's ability to shove email onto handsets was pretty serious business. Trouble is, as team silicon advanced, the "Um, just run an IMAP or Activesync client, like a real computer, y'know?" solution became viable. Harder on the battery and the data plan; but trivially interoperable with everything already set up for real computers to get email.

      Windows Mobile should have been RIM's wake-up call: UX was pretty dismal; but it was a more or less architecturally successful implementation of 'well, just build the computer smaller!' school of mobile design. Once Apple came along and dealt with the UX problem... Game over man, game over.

      Palm went down a somewhat similar road: under the assumption that mobile devices would be highly power constrained and very infrequently connected, their 'conduit/sync' system was crazy elegant, and they managed to shove some pretty impressive capability into gizmos with weedy little ColdFire CPUs and absurdly small slices of RAM. Again, though, team silicon marched on, and it became possible to just shove a computer into a smaller box. Microsoft's attempt was a usability disaster, which gave Palm some extra time to live; but their attempts to scale classic PalmOS up to take advantage of more powerful hardware and more frequent connectivity never really came to much.

    5. Re:like palm by tautog · · Score: 1

      Palm innovated its ass off with webOS. It failed anyway, but not because of that.

      It's only innovation if you beat your competition to the punch. WebOS about three years too late.

    6. Re:like palm by Anonymous Coward · · Score: 1

      By about January last year, I'd say the only people buying Blackberries were people who already had Blackberries and had never tried anything else.

      And people that still value privacy/security.
      Though, I am heartened by the FBI's recent admission of defeat by an Android phone.

    7. Re:like palm by jeffmeden · · Score: 5, Insightful

      either you innovate or you are out of business really soon

      Or you innovate really well and run headlong into a ridiculous patent infringement lawsuit that soaks you for 2-3 years worth of your R&D budget, and then you have no choice but to stop innovating... The NTP shake-down of RIM pretty much directly marked the beginning of the end for them. It's a cautionary tale, really.

    8. Re:like palm by datavirtue · · Score: 5, Interesting

      Several years ago I looked into becoming a Blackberry developer. I noticed their site was terribly unprofessional and it reminded me of a mom-and-pop shop at times. Just from visiting their site and wading through the developers section I decided to forgo wasting my time on their platform since it was obvious their management had serious problems. I think the principles made out like bandits many years ago and really just stopped caring all that much. They milked it for what they could, and now you see the end. RIM has been dead for years.

      --
      I object to power without constructive purpose. --Spock
    9. Re:like palm by glop · · Score: 3, Interesting

      Well, that was after a long stagnation. And the disruption was so major that there was little connection between the old business and the new. A customer with a Treo or Palm V probably had the same shock switching to an iPhone or a Palm Pre.

      Also, webOS came after the iPhone. That makes it less innovative, since most of the differences between an old Pam were pioneered by the iPhone:
      - get rid of pen, use fingers
      - capacitive multi touch makes keyboard less needed, so get rid of it.
      - get modern OS and not 16/32 bit kludgy memory address space
      - get real browser
      - PDA swallows the phone and not the reverse

      Personally, for me the Treo was the time when Palm failed to innovate. Notably, they rejected the low end. I remember seeing 100$ phones, 100$ Palms. But there was no 150$ Palm-phone, only a very expensive Treo.

      So, in the end, I'd say Palm is really a company that failed to innovate in time. And note this is really a case of innovating and not inventing. If you look at my bullet list, nothing was really groundbreaking in 2000. So it's not that they were unlucky and the guys in the labs didn't have the "Eureka moment". It's that they didn't look at what was possible and put it together quickly enough.

      That's really quite sad, Palm was a company that had understood some really important things about simplicity and focus on the core features.

    10. Re:like palm by Anonymous Coward · · Score: 0

      Way too little, way too late. iOS and Android dropped in what, 2007?

      Two years later we get WebOS on otherwise uninteresting products. Who was going to buy a palm pre with an unknown os when there were iPhones and Android devices entrenched in the smartphone market?

      But yeah, hindsight is 20/20.

    11. Re:like palm by Anonymous Coward · · Score: 0

      I agree, RIM is shrinking. Hey Microsoft, Google, Facebook, etc. -- start soaking up that talent! Open up shop in Waterloo!

      RIM won't die instantly, it will be a controlled shrink over the next decade. It will go from employing over 10,000 people down to only a few thousand. The people that will leave, will be layed off or will leave due to attrition. Some of the best minds in the area are being employed by this giant and will be ripe for the taking. The mass exodus can be a boom for local companies or foreign companies that set up shop.

      Google is in Waterloo. So is Intel and Facebook.

    12. Re:like palm by Anonymous Coward · · Score: 0

      Palm went down a somewhat similar road: under the assumption that mobile devices would be highly power constrained and very infrequently connected, their 'conduit/sync' system was crazy elegant, and they managed to shove some pretty impressive capability into gizmos with weedy little ColdFire CPUs and absurdly small slices of RAM. Again, though, team silicon marched on, and it became possible to just shove a computer into a smaller box.

      Really? Have you seen the abysmal power life on iphone when you enable the "push" email function? It's terrible, because what Apple calls "push" email isn't actually push email - it's a long-lived continuous pull which keeps a tcp connection active all the time.

      There is only one product with genuine push email - blackberry.

    13. Re:like palm by sunderland56 · · Score: 4, Interesting

      People would have to buy a second phone just for entertainment.

      The Blackberry was a business tool, just like a photocopier. Nobody complains about having to buy a game console because their photocopier can't play games.

      The Blackberry was an effective business tool because it only had business-related functionality - so any company buying them didn't feel they were providing free toys for their employees, they were only providing a necessary tool. Unfortunately now everyone wants the latest/shiniest/coolest gadget, not just a business phone.

    14. Re:like palm by tgd · · Score: 5, Funny

      either you innovate or you are out of business really soon

      Yeah, the only thing worse than a Rim job is a Palm job these days.

    15. Re:like palm by synapse7 · · Score: 1

      Wow that is a seeming uneducated(dumb) and inaccurate comment. Palm's problems had nothing to do with innovation. The webos means for handing multiple tasks/apps/windows(whatever you want to call things on the screen) is still substantially better than anything else. It has been been a while since I've seen the latest gestures integration with android, but I believe the palm method for gesture is still the most advanced.

    16. Re:like palm by Bill,+Shooter+of+Bul · · Score: 5, Insightful

      No, that's very naive. Its not because people want shiny that RIM is in the dumpster. Its because "business phones" really needed to be able to do everything that the "non business phones" do too. Their web browser sucked, and they didn't do a good job making a phone ( storm sucked) with a decent screen to view more complex documents and emails. A proper business phone is a consumer phone PLUS additional security features. Not a consumer phone MINUS some usability features.

      --
      Well.. maybe. Or Maybe not. But Definitely not sort of.
    17. Re:like palm by fuzzyfuzzyfungus · · Score: 5, Interesting

      Did you miss my use of phrases like "well enough" and "less elegant means"?

      My whole point is that RIM developed a (to the best of my knowledge) uniquely parsimonious and full featured mechanism for delivering email to power and computationally constrained clients. The battery life and minimal specs of blackberry handsets attests to this.

      The problem for them(as it was for Palm) is that it has become possible to just throw power at the problem(in the sense that you can afford the SoC and squeeze just about one waking day out of the battery), which leads to devices that are capable of things that only full mobile computers are capable of and capable of largely adequately emulating the features of more parsimonious devices.

      For whatever reason, it has proven to be quite difficult to take the historically platform-constrained system and augment it to take advantage of more powerful hardware(both Palm and RIM tacked on some features to their existing OSes, with limited success; but ended up grabbing an entirely new operating system and attempting to move to that. We now know that Palm did a good job; but not fast enough to save themselves. Jury is still out on RIM); but it is comparatively trivial(although deeply inelegant and wasteful) for a less platform constrained system to brute-force most of the features of a more carefully designed system.

    18. Re:like palm by Anonymous Coward · · Score: 0

      But when a company does innovate, or OMG they try something new with what they have, the Android and iPhone fans just can't shut up and enjoy theirs and let the market decide, they have to slam how it's not Android or iPhone.

      Wish those fan would be outed so the corporations could multibillion lawsuit those individuals into forced homelessness. Yes, that means they'd never be heard from again due to losing their home and all their electronic devices over time, due to expenses from the lawsuit verdict that they eventually just could not pay anymore.

    19. Re:like palm by Xiaran · · Score: 5, Funny

      And lets be honest. Business and Sales weenies want to be able to play Angry Birds when in boring meetings.

    20. Re:like palm by Anonymous Coward · · Score: 1

      One doesn't carry a photocopier with them. Ergo the problem. People started to get smart phones due to the iPhone popularity and saw what it could do. They carried it for personal use and work but also had a Blackberry. The iPhone can do everything a Blackberry can do so why does one need both? Why does one need to carry both phones? Hence, the consumerization of IT.

      Blackberry lost. Not recently, but around 2009ish.

    21. Re:like palm by Programmer_In_Traini · · Score: 4, Insightful

      well, i agree with your postting, but i dont think you're right on what RIM's main problem is/was.

      RIM suffered from executive indecision. they just couldn't agree on what the playbook should be like, what features it should sport. Aim to sweep the young adults market or focus on pleasing its already existing business clientele. Ultimately they went for middle ground and they failed because 1. Their first version arrived almost at the same time as the ipad SECOND generation arrived, almost withing the same month. and 2. they failed because the device isn't competitive enough for the ipad, so forget mass consumer market and the device failed to meet the business clientele market and they failed there too.

      Mostly, i would wager that RIM would have made it out alive if they had entered the race within the same month or two as the first ipad. people wouldn't have had expectations of what a proper tablet should be and mass consumer market could have been swayed either way. i think ipad still would have come out ahead, but perhaps RIM wouldn't have bitten the dust so hard.

      There is still hope for RIM and their playbook if they decide to remain in the tablet business. It remains the only tablet certified with the FIPS-140-2 (encryption) standard, and therefore makes it the best tablet for business models. But they got to screw their heads tight and stop trying to get both markets. Their new playbook 2.0 os has potential, the support for android as well. modifying their Blackberry enterprises software (bes) to support android, blackberry and itunes is a move that very well could save them.

      RIM's not done yet, but clearly their boat is heading toward the niagara falls (they're canadians, get it?? :p) so they need to make their next decisions right.

      --
      If you look like your passport photo, you're too ill to travel. - Will Kommen
    22. Re:like palm by ArsenneLupin · · Score: 0

      you need to wet your palms first, then it feels better.

    23. Re:like palm by swalve · · Score: 3

      That's weird, because I went to that site one time and found it refreshingly clear and complete. "Here is what you need to do X Y and Z." And I downloaded the application to make custom interfaces, and it worked as advertised. Now, I'm not too experienced with that kind of stuff, but it's the first time I've ever had something like that work.

    24. Re:like palm by Andy+Dodd · · Score: 3, Interesting

      Wrong. Google C2DM is extremely efficient, and can be used for multiple purposes in addition to providing the genuine push email you claim that only BlackBerry has.

      Now, Android with an Exchange server... that's a different story.

      --
      retrorocket.o not found, launch anyway?
    25. Re:like palm by Anonymous Coward · · Score: 1

      In your analogy; our games consoles can now make photocopies, and they can make them better and faster than photocopiers can.

    26. Re:like palm by afidel · · Score: 1

      The trackballs were horrible for businesses. They were by FAR the largest cause of cases for our email admin, they would either gunk up or worse break requiring a fairly lengthy process to replace (read expensive). The web browsing experience was by far the worst part of the platform. The lack of apps wasn't really a technological problem so much as it was a marketing one, RIM didn't have a reality distortion field to draw in the developers.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    27. Re:like palm by Andy+Dodd · · Score: 1

      This is the same thing that killed Microsoft. Windows Mobile wasn't great - but it wasn't horrible either.

      However, going from Windows Mobile 6.5 to Windows Phone 7 was a major change for all users - and for many power users (which was Microsoft's core market with Windows Mobile), it was a massive step backwards.

      The end result is that I believe WM6.x STILL has more market share than WP7. WM6.x customers would rather go to iOS or Android.

      --
      retrorocket.o not found, launch anyway?
    28. Re:like palm by nine-times · · Score: 5, Insightful

      I would say this is an example of "Lead, follow, or you'll be pushed out of the way."

      The real story here, the story that most people on Slashdot don't like, is how Apple reinvented the smartphone market. Blackberry was king of a world where smartphones were for self-important middle-managers. Smartphones were annoying, the didn't work very well, and they weren't useful for very much anyway. Yes, you could browse the web, but only on this little mobile-only browser that didn't display web pages the same way as your computer. Yes, you could respond to email, but email. Yes, you could theoretically install a 3rd party app, but there selection of 3rd party apps that weren't complete junk were awfully limited.

      And then Apple came along with the iPhone, and the mobile industry shuddered. You had a phone that rarely crashed, was easy to use, and did many of the things that only full computers used to do. Email could be setup to use normal mail protocols. Web pages looked like web pages. You could sync your music and listen to it as easily as you could on a high-end dedicate music player.

      Apple was leading the way, and most of the cell phone industry was smart enough to follow. You got Android phones in response, and Microsoft developed a better version of their mobile OS. RIM... did nothing. And now, as a result of their inaction, they're being pushed aside.

    29. Re:like palm by errandum · · Score: 3, Insightful

      I see your point, but I don't agree with you (at all)

      Those protocols were design for computing power lower than a calculators'. They would have run on pretty much anything. What RIM did was construct a whole network to provide secure communications to the users of their phones, while having a great UI for it (at the time), and that was revolutionary. It was never that you couldn't get e-mail on phones, just they went the extra mile. They were what other players aspired to be...

      On the other hand, now they are not doing it. Pretty much everything RIM has done in the past few years has been trying to catch up, and when they do, their competitors are already miles ahead.

      The only way RIM will ever reach the pack is if they skip trying to develop everything from scratch and just add their ideas to Android (Nokia is living proof that windows mobile 7 will not sell, even if you do great handsets). With it they can take advantage of everything Android already does and differentiate themselves by doing some of the things better (much like they did in the past).

    30. Re:like palm by xombo · · Score: 1

      Google and Microsoft both already operate out of Waterloo and Facebook is heading there from Toronto.

    31. Re:like palm by errandum · · Score: 1

      I honestly don't get how could an unlock combination bog them down. In the end it is just a numerical combination with a guarantee that no number is ever repeated. There aren't that many numbers from 0 to 9876543210 without repetition (or well, there are a lot, but way less than a pure number that a pin could be).

    32. Re:like palm by Anonymous Coward · · Score: 0

      > And then Apple came along with the iPhone, and the mobile industry shuddered. You had a phone that rarely crashed, was easy to use, and did many of the things that only full computers used to do. Email could be setup to use normal mail protocols. Web pages looked like web pages. You could sync your music and listen to it as easily as you could on a high-end dedicate music player.

      You misspelled "Nokia". They were doing "real" browsing, email, and music on mobile devices before Apple was. The N770 shipped years before the iPhone.

      Apple's good at copying and polishing, but not so good at innovating.

    33. Re:like palm by K.+S.+Kyosuke · · Score: 1

      By about January last year, I'd say the only people buying Blackberries were people who already had Blackberries and had never tried anything else.

      And people that still value privacy/security.

      ..except in India and the Middle East?

      --
      Ezekiel 23:20
    34. Re:like palm by hawkbat05 · · Score: 1

      What are you talking about? OpenGL ES has been available through Java on the devices since OS 5.0 (http://us.blackberry.com/developers/javaappdev/javasdk5.jsp) and support for JSR 184 was announced in 2007 (http://us.blackberry.com/newsroom/news/press/release.jsp?id=1209). It seems more like no one wanted to develop a 3D game in Java (most are written in C/C++) and no one would want to play a 3D game on such a small screen.

    35. Re:like palm by coofercat · · Score: 1

      And it's happening to Apple right now. They won't be the worlds biggest company for long unless they come up with something really new soon.

    36. Re:like palm by jellomizer · · Score: 2

      You don't have to live with your photocopier.

      If work gives you a phone, the company will often allow leeway for you to use it as your primary cell phone even for personal use. It is a perk if you are going to be on call for 24 hours a day, you might as well not have to pay for cell service. You can use your work phone for some personal use too.

      So the ability to play games, browse a better web, and do non-business things too really made alternatives more attractive.

      For the longest time, the Blackberry while a business phone had better toys and then toy phones.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    37. Re:like palm by Anonymous Coward · · Score: 0

      Google is and Facebook is planning on it, but Microsoft isn't here.

    38. Re:like palm by jellomizer · · Score: 1

      The WebOS hacking to get iTunes support was the biggest turn off to me. As a possible customer that told me that Palm Didn't want to be professional and act like a bunch of babies because they couldn't license iTunes. So as a customer I will have the feature one day, then a week later it will be gone, then the week after that it will be there.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    39. Re:like palm by hawkbat05 · · Score: 1

      I think they're trying that with the Android runtime on the PlayBook. Seems like a decent idea, they still have full control of their own (new) OS without Google but the legions of Android developers don't have to learn anything new to run their apps on the PlayBook too.

    40. Re:like palm by careysub · · Score: 4, Insightful

      No, that's very naive. Its not because people want shiny that RIM is in the dumpster. Its because "business phones" really needed to be able to do everything that the "non business phones" do too.....

      Amen. That Blackberry is automatically competing against everyone's personal cellphone. A job I had several years ago they provided their tech staff with Blackberries, but I refused to use/carry it. Why? I already had a cell phone, which I still needed to carry since the rest of the world uses it to call me, and it was smaller (the Blackberry had a permanent keyboard making too big to fit in the pocket), and did more. So I changed my contact info to my personal cell phone.

      When a product is sufficiently uncompelling that you don't want to use it even when they give it to you free, that product has a long term problem.

      --
      Starships were meant to fly, Hands up and touch the sky - Nicky Minaj
    41. Re:like palm by Anonymous Coward · · Score: 0

      In that case, a more apt name would be "Research In Passivity".

    42. Re:like palm by Anonymous Coward · · Score: 0

      On top of that Facebook coming to the region was quite possibly just a rumour. http://www.theglobeandmail.com/news/technology/tech-news/no-facebook-office-planned-for-rims-hometown-source/article2366833/

    43. Re:like palm by MightyYar · · Score: 4, Insightful

      Unfortunately now everyone wants the latest/shiniest/coolest gadget, not just a business phone.

      It was a decent phone, I suppose. And it was fantastic for text emails.

      But other phones came along that simply outclassed it and absorbed it's capability into their feature sets.

      It's like what happened to the alphanumeric pager companies once SMS came along.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    44. Re:like palm by sgtrock · · Score: 1

      That sounds like a good summation of how they screwed up. I'll add one observation, though... They should have put the radio in the Playbook, not required tethering to an existing Blackberry. Why buy and carry two devices when so many single device products are available on the market?

    45. Re:like palm by Anonymous Coward · · Score: 0

      Webos was my plan b if Android got taken out by lawsuits. I had hoped that HP would do the right thing and go great guns on it, i.e.Better hardware, Etc.

      Wince still sucks no matter what Microsoft calls it today, and Apple has turned out to be a bunch of douches.

    46. Re:like palm by halcyon1234 · · Score: 1

      Several years ago I looked into becoming a Blackberry developer. I noticed their site was terribly unprofessional and it reminded me of a mom-and-pop shop at times. Just from visiting their site and wading through the developers section I decided to forgo wasting my time on their platform since it was obvious their management had serious problems.

      I tried being a BB developer a few months ago, when the beta for Android development started, and nothing's changed. The website was slow, buggy, and all the documentation was poorly written and wrong, wrong, wrong. 90% of it was linked to external websites (Eclipse, Android SDK), and the links pointed to incorrect versions, or just said "do whatever it says there" (which was the wrong thing).

      The moment I gave up was when their documentation *AND* their highly touted "see how easy it is" video both contained incorrect instructions. They both said "Install Blackberry SDK in Eclipse by clicking on X". X didn't exist, it was actually a feature in Y. That took me a day to figure out. Then the docs said "To build your application in one step, just right click and select Z".

      And of course-- there was no Z. Nothing even close. I event posted in their support forums

      . It took an entire month for another developer (not a RIM person) to respond, and all I got was "huh, that's weird".

      Compare that to either the Apple or Android dev docs (which are properly written and correct), and I can see why RIM can't attract developers. And if that's the attitude that runs throughout the company...

    47. Re:like palm by iONiUM · · Score: 2

      The site is awful, one of the worst I've ever used. So I don't know what you're talking about.

    48. Re:like palm by hendrikboom · · Score: 1

      I did once encounter a colour printer that also contained a web browser. You could send it a URL and it would fetch the page and print it.

    49. Re:like palm by delinear · · Score: 1

      Yep, the first wave of mass consumer smartphones came along and RIM basically laughed them off because they didn't offer all the functionality business users want. What they didn't see coming was how quickly those phones would incorporate that functionality. They should have used their advantage in the market place to develop more innovative features but, like so many companies who find themselves at the top of their sector, they sat back and became complacent.

    50. Re:like palm by krept · · Score: 1

      They should have went with a business modeled tablet. Something specifically for scheduling, email, perhaps something easy to type documents on, look at slides, PDF, and spreadsheets. Surely they could have made something relatively affordable.

      --
      None of us know everything. Therefore we're all naïve.
    51. Re:like palm by Proaxiom · · Score: 1

      Amen. That Blackberry is automatically competing against everyone's personal cellphone. A job I had several years ago they provided their tech staff with Blackberries, but I refused to use/carry it. Why? I already had a cell phone, which I still needed to carry since the rest of the world uses it to call me, and it was smaller (the Blackberry had a permanent keyboard making too big to fit in the pocket), and did more. So I changed my contact info to my personal cell phone.

      When a product is sufficiently uncompelling that you don't want to use it even when they give it to you free, that product has a long term problem.

      That's a silly argument. Smartphones haven't really been competing against traditional cell phones since around 2005. You're argument (viz. people just need to talk on their phones, and smaller is better) could equally be applied to the entire smartphone category, which most certainly does not have "a long term problem".

      In reality, RIM's business was soaring until about 2 years ago. That's when the real problem started to catch up with them: a vastly inferior 3rd party app ecosystem.

    52. Re:like palm by zaimoglu · · Score: 1

      But then, you don't carry a photocopier around with you and certainly not take one home! Blackberry was first and foremost a mobile device, and there is a great pressure for mobile devices to double as a camera, portable music/media player, portable game console, satnav, etc. When the very first camera phones were introduced way before the heyday of Blackberry, people said "what a useless thing!" but there was a logic to it and that logic was convenience. Some people may want their gadgets to be well focused and be willing to carry around many different gadgets, each doing its thing well, but for the great majority of people, a gadget that is "the jack of all trades but master of none" is a desirable solution.

    53. Re:like palm by Proaxiom · · Score: 3, Insightful

      So the ability to play games, browse a better web, and do non-business things too really made alternatives more attractive.

      Several years ago I first heard the argument that BlackBerry was getting its brand poisoned a bit because IT administrators were disabling most of the features that shipped on the phones (for security reasons, or whatever). So a large percentage of users didn't even know you could load third party apps or browse the web on it (though the web browser sucked until BB 6 shipped in 2010), and so the phones seemed much less compelling to get for personal use. Of course that's not the whole story of BlackBerry's decline, but it's an interesting point nonetheless.

    54. Re:like palm by Anonymous Coward · · Score: 0

      Yeah right...smartphones revolutionized cellphones by not crashing and providing superior antenna tech.

    55. Re:like palm by delinear · · Score: 1

      Hindsight is not required to realise that if you stagnate at the top, someone will eventually leapfrog your position. The problem is the business model that says, as a director, avoid risk and costs for research and development, increase short term profit churn, sell out the company's future and guarantee a golden parachute for yourself (ideally landing in one of the competitors who are about to take your former company down).

    56. Re:like palm by Proaxiom · · Score: 2

      This is pretty far off base. RIM was working hard to try to create a consumer smartphone market starting from around 2004. Their first attempt at a 'candy bar' form factor smartphone was crap (7100 series), but the Pearl (8100 series) released in mid-2006 was quite solid for the day and a good design for trying to wean people off of traditional 'feature' phones, which were cheaper but much less capable. The consumer market didn't really take off until the first iPhone was released in June 2007, and RIM's consumer offerings did crazy well at that point (mostly the Pearl and the Curve, which were much cheaper than the iPhone and were perfectly fine if you didn't care about the web browser or the touch screen). By 2010 more than 80% of RIM's sales were to end consumers rather than businesses.

      RIM's real problem was that they were building on top of a proprietary operating system, originally designed to run nothing other than a JVM. This made it really hard to build it into a compelling platform for apps and games which have become vital for the smartphone category in the last 2-3 years. This is why they did a complete overhaul by deciding to switch to QNX, but apparently much too late and with poor execution.

    57. Re:like palm by Proaxiom · · Score: 1

      The ability to run 3rd party native code was a huge sticking point between RIM and major game developers. BlackBerry wasn't architected for that, and the game companies insisted they needed it for performance fine tuning. RIM was working on building that capability, but shelved the effort when it became clear that they were moving to QNX in 2010 (because who would invest in creating titles for a proprietary operating system that was close to end of life?).

      Unfortunately, QNX-based BlackBerry models are not yet to market, and history marches on...

    58. Re:like palm by Belial6 · · Score: 1

      No, the iPhone was a point on an ever marching increase in features. Apple fanboys like to point to Apple devices and declare that that single shade of gray is perfections. Any features beyond the Apple device's are worthless or downright bad, and any features missing from the competitors are absolute necessities.

      The iPhone was just fine, but the only reinventing that it did was in marketing.

    59. Re:like palm by tripleevenfall · · Score: 4, Insightful

      Dumbphones compete against land-line telephones and VOIP home phones largely for the business of the elderly.

      Among the rest of us, smartphones compete with smartphones. When the original iPhone came out, Blackberry never responded (and still has not, 5 years later) and that's why they are suffering.

      It's like they're trying to sell us laptops without wifi. Well, it's a business tool, so it'll always be used in our narrow use case, right?

    60. Re:like palm by tripleevenfall · · Score: 3, Insightful

      I think 80% of Blackberries keep themselves out of the trash can because some corporate policies haven't yet caught up to BOYD.

    61. Re:like palm by AdamJS · · Score: 1

      The point was that Apple changed the market. Whether deservedly or due to pomp and marketing us up to interpretation.

    62. Re:like palm by Stellian · · Score: 2

      Or you innovate really well and run headlong into a ridiculous patent infringement lawsuit

      Amen to that. The patent minefield makes it impossible for a small company to compete. The ability to innovate has nothing to do with it, bringing an innovative product to market involves also using allot of other simple and obvious ideas that some other large company had the opportunity to patent since they've done it first. At that point your options are to either:
        - patent your ideas, hide them really well, and expect some other large company inadvertently use it, then become a patent troll
        - spend billions of dollars on patents licenses or a patent war chest like Google/Motorola

      Big companies love the patent game, it's the best system to maintain an oligopoly. They can milk their patents even from beyond the grave, like I'm sure RIM will too.

    63. Re:like palm by Proaxiom · · Score: 1

      Windows Mobile should have been RIM's wake-up call: UX was pretty dismal; but it was a more or less architecturally successful implementation of 'well, just build the computer smaller!' school of mobile design. Once Apple came along and dealt with the UX problem... Game over man, game over.

      I've wondered about this part a little bit. Windows Mobile was a disaster in the market, and Microsoft stopped seriously investing in mobile phones until after the iPhone took off and they suddenly realized a huge missed opportunity. But if you go back 7-8 years ago, when there were lots of Palm and generic hardware phones running Windows Mobile, Microsoft boosters claimed that they would beat BlackBerry "because of the third party applications", which actually seemed somewhat plausible at the time. People were writing more Windows Mobile apps because they knew the Win32 API.

      But it didn't pan out that way. RIM under-invested in building a 3rd party developer community -- which did exist, in spite of major frustrations with the platform -- for years. It didn't matter, and by the end of 2006 RIM was essentially the only player in the game. When the iPhone was released in 2007 it didn't even allow 3rd party applications. I speculate that RIM's historical success despite a weak app ecosystem caused them to downplay its significance, meaning when Android and iPhone put out good developer tools with rich, familiar APIs, with a large consumer market hungry for apps, RIM was flat-footed and struggled much too late to catch up.

    64. Re:like palm by nine-times · · Score: 2

      I'm not saying that the iPhone was perfect, but it certainly made a drastic change in the smartphone market. Unless you simply weren't aware of smartphones in 2006, it's impossible to look a the phones that existed before and the phones that were developed afterwards and not admit that cell phone manufacturers completely changed their strategy specifically to compete with the iPhone.

      In 2005, the hot new phone was the Motorola Q. Do you remember what that looked like? If not, go Google the Motorola Q and the Palm Treo. What do they look like?

      In 2006, the iPhone was released. Picture the original iPhone. Think about how it looked, and how you interacted with it. Remember that when it was introduced, it was mocked for having a virtual keyboard and a toy-like interface, which people (nerds) claimed would be unusable.

      Now look at major phones today. Look at the Droid Incredible 2 and the Galaxy Nexus and whatever other major phone you want to look at. Do these phones look more like the Motorola Q, or more like the iPhone? Do they operate more like the Motorola Q, or more like the iPhone?

      Maybe you hate Apple so much that you're just living in denial, but without a doubt, the smartphone market today is largely aiming to replicate the iPhone.

    65. Re:like palm by marcosdumay · · Score: 1

      Heh, that's why everybody pulls emails now. Yes, it does use more boattery than real push, but modern phones can stand it. Besides, that was exactly the GP's point.

    66. Re:like palm by Belial6 · · Score: 1

      The difference between innovating and inventing is mostly hand wavy marketing speak. No one "invents" anymore, everyone "innovates". Why? Because people call you out when you say invention, and the entire subject becomes a miss mash of excuses someone calls you you out on "innovation". The general public just accepts them as the same thing. Thus, innovation get's used when someone wants to claim invention, but doesn't feel they can back up the claim.

    67. Re:like palm by Belial6 · · Score: 1

      Funny, that was one of the things that turned me off of iOS. Apple didn't want to be professional and allow interoperability. They acted like babies, so if you wanted to use any products not produced by Apple, you will have a feature one day, then a week later it will be gone, then the week after that it will be there. All of this because Apple wanted to out monopoly abuse Microsoft.

    68. Re:like palm by shutdown+-p+now · · Score: 1

      were perfectly fine if you didn't care about the web browser or the touch screen

      That's like saying "if you didn't care about the wheels and the engine" when talking about a car.

    69. Re:like palm by Anonymous Coward · · Score: 0

      And then Apple came along with the iPhone, and the mobile industry shuddered.

      No, they said "here's a clone of the LG Prada that still can't provide the same functionality as a Nokia E-series phone"

      But still it sold.

    70. Re:like palm by narcc · · Score: 1

      First, the headline is a lie. They're laying off senior staff (think VP level) and threatening to shake-up their marketing department. They're not laying off (nearly) everybody.

      Too true. This is a prime example of what happens when you fail to innovate in the face of a changing competitive landscape.

      What are you talking about? RIM was innovating constantly and made efforts to break into the consumer market years before the iPhone.

      You might remember the Pearl (one of their earliest "consumer" phones) from way back in 2006 and the Style (a "flip" smartphone) among others. Really, they've never been afraid to try dramatically different styles than their core product line -- and have even been known to radically change that on occasion :)

      Some of their more recent innovations include BlackBerry Balance (which keeps personal and work use on the phone separate, letting users have a full consumer experience while keeping the business side locked down), BlackBerry Bridge (now with slick "remote control" features, including a presentation mode), and let's not forget about Cascades and Fusion.

      It's ridiculous to say that RIM wasn't innovating -- they've done more of that than Apple over the past four years. The real problem was that they stuck to low-end hardware (to maintain their legendary battery life) for far too long.

      Of course, that's all in the past. RIM's latest products are fantastic (the 9900 is just a joy to use) and the next generation running QNX (if their tablet is any indication) will put RIM ahead of the competition (from a technical and UI perspective anyhow).

    71. Re:like palm by narcc · · Score: 1

      When the original iPhone came out, Blackberry never responded (and still has not, 5 years later) and that's why they are suffering.

      Wow, that's terribly uninformed. Go see what RIM has done since 2008.

    72. Re:like palm by Proaxiom · · Score: 1

      Much less so at that time. iPhone came out with a much better browser than BlackBerry, but in 2007 websites still often poorly displayed on all mobile devices. Sites started optimizing better for small screens after than point, and only then did it start to matter that BB had a browser written in Java that performed extremely poorly if you navigated to any site that used JavaScript.

      And touchscreens are only really compelling for two use cases: games and browsing. There weren't many games on phones back then either. It made for a cooler UI but the keyboard was still more practical for most of what people did on smartphones in 2007 (i.e. texting, IM, email).

      Look at RIM's revenue numbers from 2006 to 2010 if you don't believe that they were successful in the consumer market during that time period. By the end of 2006 they pretty much had dominated the entire enterprise market. Growth after that was almost entirely on the consumer side.

    73. Re:like palm by RussR42 · · Score: 1

      On the Pearl, changing a gunked up trackball took a fingernail and like 5 seconds. I bought a bag of 8 or 10 cheap replacements and just expected them to fail sooner (they did ok). After the Pearl, I had a Bold. With that, you had to take the whole damned phone apart and even then it was tricky (That tiny little keeper clasp thing that held in the ball).
      Sorry, got distracted. Point is, if the balls are cheap and you can swap 'em in seconds with no tools then I liked 'em. On the Bold, I hated it more than anything.

    74. Re:like palm by narcc · · Score: 2

      That's like saying "if you didn't care about the wheels and the engine" when talking about a car.

      LOL, that's ridiculous! The web-browser is not what defines a smartphone, neither is the touch-screen! That's perfectly absurd.

      Really, capacitive touch-screens like the iPhone uses are absolutely wretched for doing anything beyond scrolling through a webpage or tapping really big targets. The best you can say about tying on one is "you get used to it" Horrible.

      Of course, RIM offers touch-only devices and one of the best mobile browsers on the market. In short, they've caught up already. Their next line of phones looks to put them ahead.

    75. Re:like palm by AvitarX · · Score: 1

      were perfectly fine if you didn't care about the web browser or the touch screen

      The problem was that a good web browser was a killer app for smartphones, and the touch screen though annoying, meant a bigger screen for consumptive tasks.

      The touch screen thing could have been missed by smart leaders, but the web browsing experience not being recognized as key is pretty damned shocking to me. And arguably, it you are doing a browser you need a touch screen for it to be nice.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    76. Re:like palm by Anonymous Coward · · Score: 1

      People for the most part aren't buying Android because they want an Android phone. They buy Android because they want a phone that does all the things an Android phone does. Of which, Android does every single one of them POORLY.

    77. Re:like palm by jbolden · · Score: 1

      Or people who primarily text / email. Blackberry is popular with teenagers in countries where you can get a low priced phone / texting / email plan. Honestly I think they would make a great feature phone with unlimited texting plus push email and a low data plan (200mb or less) for the US market. Pity no one is positioning this product there.

    78. Re:like palm by rgbscan · · Score: 1

      That not at all true. Syncing to iTunes had/has a well documented and FREE approach. You just need to read the itunes xml file and develop your own sync software. Palm didn't follow the spec. They chose they lazy route of having Apple do all the heavily lifting by spoofing the device id of the Palm device to pretend it was an iPod. This was in violation of the USB spec and the USB industry association came down hard on them for botching the protcol. jellomizer is right. Palm didn't want to be professional and code this the right way. They wanted a quick and dirty hack with as little effort as possible. They *intentionally* took a route that caused their customers a bunch of hassle and caused an advertised feature to be non-existent.

    79. Re:like palm by jbolden · · Score: 1

      Smartphones haven't really been competing against traditional cell phones since around 2005.

      Huh? Where do you think the surge of recent smart phone switchers, is coming from non cell phone users?

    80. Re:like palm by LordLimecat · · Score: 1

      Seconded.

      I just switched off of a Blackberry to a Motorola Admiral, and Im utterly disappointed. It seems like android has tons of shiney, but forgot to focus on the phone app and contact list. The upshot is i have a buggy, unresponsive phone app that misidentifies which call Im on, forgets to hang up, takes forever to let me answer incoming calls, etc.

      I mean its wonderful that I can have an audio spectrum analyzer on my phone, but all I really want is a communication device. I already have a laptop if i want a general purpose computer.

    81. Re:like palm by Rich0 · · Score: 2

      Yup. They should talk to the PHBs - the guys they sold their last generation of products to. Forget being the best platform to watch movies or listen to music. Figure out how to make it trivial to do collaboration on documents, read email without spending 30 mins booting up your laptop and connecting to the VPN, and so on. Stick a VGA out onto it that works with any video projector built since 1995, and so on.

      Give it a slick client that connects to SharePoint and makes document checkin/out, editing, collaboration, etc dead simple. Make sure it supports any WiFi encryption technology or VPN technology deployed anywhere. Design it so that the guys deploying them can plug a USB dongle into it and turn it on and all the corporate policies and setup is done in less than a minute unattended. Heck, offer to preconfigure them if the company mails the dongle to the factory. Deploy a tool that does all the legal records retention stuff to a semi-broken unit and provisions a new unit with the latest backups. Pay all the big CRM/ERP/etc vendors to build a native client for the thing, and offer management solutions for remote sales forces. Provide dashboards and present a vision of huge IT savings, and all that other stuff that consumer-oriented companies don't bother with.

      RIM isn't going to capture the teenage market. MS Exchange doesn't cover that well either. And yet, I don't see the latter going away anytime soon. You just have to understand your niche and be the best at it.

    82. Re:like palm by jbolden · · Score: 1

      And IT administrators are going to have a hell of a time with Apple for similar reasons. IT has one of 3 choices that really haven't changed:

      a) An expensive feature rich hard to administer environment.
      b) A low power cheap to administer environment.
      c) A feature rich east to administer environment with high incidental costs due to security and lost data.

    83. Re:like palm by narcc · · Score: 1

      What are you talking about? The documentation is clear and easy to access -- the best I've ever seen, really. It's even easy to get advanced bits of their new development tools ahead of release.

      I think you're remembering their site from years ago, which looked like every other site at the time (remember pulling down tools for j2me development from Sony?)

    84. Re:like palm by jbolden · · Score: 1

      QNX is a really interesting product for cell phones. Because of the design of the kernel it has all sorts of real time features and power features that in theory would make it better than the XNU or the Linux kernel. But... that's essentially a new product. To this day RIM never really came to internal consensus on direction.

      Also lets not forget RIM has an entire supporting infrastructure of server based products to support their phones in the field. No one else is remotely close to that, since they are starting from consumer and working their way up. RIM should have been meeting with every fortune 1000 company in the US helping them implement advanced features that Android / Apple don't have and won't have for years.

    85. Re:like palm by narcc · · Score: 1

      The trackballs were horrible for businesses.

      Well, they were a step ahead of the thumb-wheel (which was brilliant at the time). I never had a problem with the track-ball -- then again, I'm not filthy.

      The ball has since been replaced with an optical track-pad, which is one of the greatest things about owning a BB today. You don't know how much effort having a track-pad saves when your doing anything with text or even just browsing the web. You don't even notice you're using it until you're on a different platform without one -- then you mourn the loss greatly...

    86. Re:like palm by LordLimecat · · Score: 1

      Compare to android.

      Stock phone app...
        * Sucks at handling dual call situations. In some scenarios it will get confused and mix up which line you are on (displays youre on call A when youre actually on call B)
        * Is slow and unresponsive. Ive received call notifications (vibrate), with the GUI taking 2 whole seconds to actually let me answer the call
        * Sucks at dialing extensions. 111-222-3333 x444 does not work; you have to go through and re-edit all your contacts to let it dial extensions. If the number was dialed from an email signature, tough-- you have to manually enter the numbers (it tries to dial all 13 numbers at once and is unable to connect)
        * Doesnt have a dedicated hang-up button. You have to wake the phone up, wait for GUI to respond, then hit "end call". You can specify a dedicated button, but its also the "wakeup" button, so if your phone goes to sleep while on a call you CANNOT wake it up without ending the call (brilliant design).
        * No dedicated hardware mute button. Mute is a tiny little button below "end call"

      Stock Contact list...
        * Sucks at search. You cant just enter "company name" to find the company you want to call-- you have to know who the name on that contact is. Which kind of sucks if you have 300 clients and the point of contact keeps changing.

      Its absurd that you get a $300 piece of hardware billed as a business android phone that is dreadful at actually contacting business clients, but at least it can play the latest game in the app-store right? Ive also heard the "just find the right app for that", which results in third party apps which suck at calls in other ways (like chewing up tons of CPU for indexing, or being even worse about extensions)

      Everything business about the blackberry was perfect, from its awesome contact search to its outlook memo sync to how you could basically dial any number in any format from any app and the phone would figure extensions and whatnot out on its own. Yes, blackberries tend to be slow and not much use outside of email / phone, but that IS why we have laptops and tablets, right? Tacking a phone app onto a general purpose palm pilot doesnt make it a good business phone, and it would be great if the android devs could figure that out and nail down these basic phone features.

      It seems like every time one of these stories about how BBY sucks and android is the future comes out, this mass of bitterness rises up in me because noone else seems to care that most modern smartphones suck at basic phone functionality, and that apparently im one of the few remaining in a dying market.

    87. Re:like palm by jbolden · · Score: 1

      Or use a text mode browser with a viewer and text controls (http://www.visualize.uk.com/images/lynxlarge.gif ) Which might have worked better on phones with slow or no data. And then offer all sorts of channel features, autolookup, archiving....

      In other words play to RIM's strengths not Apple's strengths.

    88. Re:like palm by AvitarX · · Score: 1

      You are not describing a consumer friendly device.

      Once people could get the "real" internet in their pockets, it was a game changer, I'm really surprised it took Apple to recognize that (though Opera was pretty good).

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    89. Re:like palm by jbolden · · Score: 1

      You are already moded to +5 but. Good comment.

      I will say this though. RIM still has wonderful corporate features no one else has. As I see it that is the core of their offering. Heck if they can't make the phone with QNX buy the phones from Samsung and run a modified Android that supports BES, RIM-MVS...

    90. Re:like palm by afidel · · Score: 1

      The thumbwheels were easy to replace and failed about 4x less frequently according to our data, from a user perspective the trackball was obviously a big gain as two axes is obviously better than one. As far as the optical trackpad, it was the GP complaining about them that elicited my response =)

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    91. Re:like palm by tripleevenfall · · Score: 1

      What's blackberry's competitor to the iPhone 4S?

    92. Re:like palm by jbolden · · Score: 1

      The reason it is hard is because you basically have to build a new OS, then build an interface that is familiar and then build transition products to help the software migrate. Think about Microsoft's journey in moving people from DOS to Windows XP.

    93. Re:like palm by LordLimecat · · Score: 0

      There was nothing to respond to, from a business standpoint. iPhone looks like it would be great for a personal phone, but I cant imagine trying to actually use it in business. Hanging up on accident because your cheek touched "end call" isnt exactly professional.

    94. Re:like palm by jbolden · · Score: 2

      Because of the way data plans are sold. No one is making much money selling tablets with data. That's something that RIM got right from the start. The problem of course is the carriers want to sell two plans and RIM isn't in a position to dictate to carriers anymore.

    95. Re:like palm by krept · · Score: 1

      Exactly my point. Say do you have any entrepreneurial skills?

      --
      None of us know everything. Therefore we're all naïve.
    96. Re:like palm by Proaxiom · · Score: 1

      Apple never really considered the Razr to be a competitor of iPhone, though. It's an entire product category that is (mostly) supplanting an older category. We're long past the point where any smartphone vendor spends any resources trying to convince people that smartphones are preferable to feature phones.

      You might still call that competition, but it's not what I meant.

    97. Re:like palm by narcc · · Score: 0

      the smartphone market today is largely aiming to replicate the iPhone.

      Only as far as the "touch only" fad. Beyond that, no one is imitating the iPhone. Just look at the UI on BB, Android, and Windows Phone for example. Even then, you'll find that keyboard sliders are still quite popular (I see more of those than 'slab' phones in the wild -- especially among women.)

      It's easy to imitate the iPhone -- but no one in their right mind would do that. Take a look at the Samsung Galaxy Note for some real innovation in that particular form-factor, or the BlackBerry 9900 for a clever touchscreen + keyboard interface. I'd also point to the sadly defunct WebOS UI which was well ahead of it's time (if the PlayBook is any indication, we should see the best of WebOS in the new lineup from RIM)

      Yeah, Apple changed the market (They made it "okay" and even "cool" to have a smartphone) and they popularized the horrid UI that is the capacitive touch-screen only interface. Of course, that was years ago. Apple has since stopped innovating. The competition has long moved beyond mimicking Apple.

    98. Re:like palm by jbolden · · Score: 2

      That's not true. RIM wasn't doing nothing. RIM was doing all sorts of truly innovative stuff for the large enterprise market that Android and Apple are nowhere near close to having. But RIM did not develop the client connections nor the large consulting group required to get these server products actually implemented. So RIM had really cool technology that didn't get implemented.

      If businesses were using the full RIM solution RIM phones would have fully integrated universal communication suites while Apple and Android have cool browsers and games and terrible UC clients. Businesses wouldn't be moving towards using consumer phones.

    99. Re:like palm by jbolden · · Score: 1

      That's not the problem. The problem is that companies are oriented towards servicing their existing clients and likely prospects. These new technologies often develop from groups of customers with needs that are opposite of those of your existing clients and then improve more rapidly to take over your customers.

      That's called disruption. http://en.wikipedia.org/wiki/Disruptive_innovation

    100. Re:like palm by jbolden · · Score: 1

      iCloud... An inexpensive way of bringing a fully IT supported server integrated infrastructure across multiple devices to the masses.

      I'd say that's rather new.

    101. Re:like palm by tnk1 · · Score: 1

      There should be some business focus for RIM, but I wouldn't underestimate making it more viable as a general purpose device. If you keep a device open enough, while maintaining and improving the quality of your core apps, you have a device that does what the business people want it to do, and then you have the ability to have other people create better things for your ecosystem. You can then absorb those through partnership or purchase.

      The iPad actually is a good model for a business pad in certain ways. You can use it just with what it comes with and it will be useful to a business person. However, you can also give it to your more technically inclined people on-staff and they will make use of it for other things as well and clamor for it instead of merely tolerating it. They may also write killer apps for you if they like it enough. Not as open and chaotic as Android, but still very much a viable development environment.

      To make the iPad fully business friendly, you'd probably just need better security and centralized management features. I know the latter is definitely not going to be difficult for Apple to do as this is basically how they operate anyway, just writ large.

    102. Re:like palm by jbolden · · Score: 1

      Oh and another one.

      Siri. AI based full language engine that is practical. Apple is moving towards a phone that can be perform complex tasks and can be operated safely while driving.

    103. Re:like palm by Anonymous Coward · · Score: 0

      Business and Sales weenies

      I love it when I see my competitors using their engineers to sell products. I know I'll get all their accounts.

    104. Re:like palm by defcon-11 · · Score: 1

      There's more to it than that. WebOs and the phones that ran it right before they collapsed were great. Marketing and their decision to enter an exclusive deal with Sprint are what killed Palm.

    105. Re:like palm by PCM2 · · Score: 1

      FWIW, I have an Android phone and it has none of the problems you describe. I think you must have picked the wrong phone. They aren't all the same.

      --
      Breakfast served all day!
    106. Re:like palm by jbolden · · Score: 1

      I'm describing a device for people who don't want visual but want information. If you are reading wsj.com or nytimes.com a good text mode is likely preferable. This is the same reason people like e-ink devices for reading.

      Heck I'd love a good text mode browser for / rather than having to put up with the slow performance.

    107. Re:like palm by jbolden · · Score: 1

      We're long past the point where any smartphone vendor spends any resources trying to convince people that smartphones are preferable to feature phones.

      No actually we aren't. For example in the USA:

      http://blog.nielsen.com/nielsenwire/wp-content/uploads/2012/03/Smartphone-Penetration.gif

    108. Re:like palm by AvitarX · · Score: 1

      alright, point taken, I use the news widget on my phone for that reason.

      It's still a mistake in my opinion to think that's the broad usage case (even if it is).

      It's a perceived restriction to not have "the internet", even if in reality it's a better user experience. My phone is an internet device (though mostly via apps) that happens to make calls. Blackberry was (IMO) an email device that happened to make calls and have some internet. The iPhone was the first phone made as an internet device, the large screen was a big part of that. Consumers wanted the internet in the end it appears.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    109. Re:like palm by narcc · · Score: 1

      WebOS really was ahead of everyone else -- even today. Here's hoping RIM continues to steal their great ideas -- and others follow suit! (Check out the UI on RIM's PlayBook tablet some time -- they stole a lot of the best parts, including the cool "glowing red corner" it gives me a lot of hope for the new crop of phones running qnx.)

    110. Re:like palm by UnknowingFool · · Score: 1

      You'll have to excuse narcc. He lives in denial as to the extent of RIM's problems. He still refuses to believe that the PlayBook was incomplete when launched steadfastly maintaining that RIM always meant to release a tablet without native email and contacts all along. The PlayBook was always meant to be $500 accessory to a under $200 phone according to him.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    111. Re:like palm by Sorthum · · Score: 1

      Lost money?

    112. Re:like palm by Belial6 · · Score: 0

      Thank you for perfectly illustrating the Apple fanboy position.

    113. Re:like palm by UnknowingFool · · Score: 1

      What iPhone do you use? Everyone I've used has a proximity sensor the disables the touch screen when it detects my face near the screen. As a result, I can rub my face all over the screen during a call and it won't hang up accidentally. Sometimes I wish I had a camera to take pictures of my face imprints. I swear some of them look like Jebus! ;P

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    114. Re:like palm by MyFirstNameIsPaul · · Score: 1

      Maybe this is one reason BlackBerry devs make more money.

      --

      I once took an excursion to Reddit, and later HN. Unlimited up/down voting sucks when dealing with a hive-mind.

    115. Re:like palm by jbolden · · Score: 1

      BlackBerry will never be an internet device in the visual sense. Apple is always going to be far better at that. What I'm saying is there is a category of users, and I think a rather large one for whom internet is not all that important. Take all the dumb phone users and feature phone users and think about how much they would like a better texting / IM / news experience for the low price (unlocked BBes are in line with low end feature phones in terms of cost).

    116. Re:like palm by prisoner-of-enigma · · Score: 1

      Wow, that's terribly uninformed. Go see what RIM has done since 2008 that anybody gave a damn about or bothered to use.

      FTFY.

      --
      In the end they will lay their freedom at our feet and say to us, Make us your slaves, but feed us. - Fyodor Dostoyevsky
    117. Re:like palm by LDAPMAN · · Score: 1

      I keep reading this but it makes no sense when you actually look at what enterprise features you get. Take a look at the link below and tell us exactly which enterprise features are missing. A BES server is not a feature!

      http://www.google.com.mx/url?sa=t&rct=j&q=ios%20enterprise&source=web&cd=2&ved=0CDMQFjAB&url=http%3A%2F%2Fmanuals.info.apple.com%2Fen_US%2FEnterprise_Deployment_Guide.pdf&ei=qQB2T76MOIrC2QXw_p2xCQ&usg=AFQjCNFIrB7xPPigmXCfWrivh5q57lMOsg

    118. Re:like palm by LordLimecat · · Score: 1

      Try calling an extension in a contact whos number is formatted as 111-222-3333 x444. This is a documented bug, android will choose to call 1112223333444 and get a "could not connect" error. You have to go through and reformat your contacts to replace the x with a semicolon; no other delimiter is accepted.

      And you have a hang-up button or a mute button? I had understood the buttons on Android phones were set and static across hardware. There is a menu button, a home button, a back button, and a search button. The phone settings app doesnt allow selecting a hardware end call button except for the wake-up / sleep button.

      And I would be interested to know if you have the ability to search by company name in your contacts with the stock app.

      These problems have been verified on other models, incidentally.

    119. Re:like palm by UnknowingFool · · Score: 1

      RIM answered but they did so in their typical manner of releasing a shoddy product and then trying to correct it later (See the Blackberry Storm). Previous efforts were largely inconsequential as they had no real competition or downside to faulty execution. In business smartphones they had a huge lead; however, consumer smart phones was a under-served market. Apple, Android, MS, have all been trying to get their foothold established while RIM loses more ground.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    120. Re:like palm by LordLimecat · · Score: 1

      I have an android which likewise has a sensor, but it is still possible to hang up if you brush your cheek just right against it. It happens rarely, but does happen, and its kind of embarrassing.

    121. Re:like palm by Darinbob · · Score: 1

      Except they're not out of business and they still have customers. Also there are companies that do not innovate or innovate poorly that still stay in business and succeed. (look at microsoft :-) I think what you mean is that companies need to adapt to changing market situations.

    122. Re:like palm by sl149q · · Score: 1

      What's is Rim's competitor to the iPhone 3GS?

    123. Re:like palm by nine-times · · Score: 1

      Only as far as the "touch only" fad. Beyond that, no one is imitating the iPhone. Just look at the UI on BB, Android, and Windows Phone for example. Even then, you'll find that keyboard sliders are still quite popular (I see more of those than 'slab' phones in the wild -- especially among women.)

      Even when modern smartphones have physical keyboards, they're generally slide-out supplements to a large touchscreen. A lot of smartphones don't have keyboards, though, which was assumed to be a big mistake before the iPhone. Now, since the iPhone, the idea of having a touch-keyboard is considered completely sensible.

      No reasonable person can look at what a company like HTC or Motorola were doing in 2005, compare it to the release of Android phones a few years later, and not see the changes as being a direct attempt to mimic and improve on Apple's concepts and designs.

      That's not to say that you can't like Android better, but in the end, you won't be able to tell the story of RIM's demise without talking about Apple disrupting the mobile industry with the launch of the iPhone.

    124. Re:like palm by nine-times · · Score: 1

      RIM wasn't doing nothing. RIM was doing all sorts of truly innovative stuff for the large enterprise market that Android and Apple are nowhere near close to having.

      Name them. Give me a list of all the innovative things that RIM developed, and I'll give you a list of features that nobody really wants.

    125. Re:like palm by Belial6 · · Score: 1

      The documented and FREE approach gave crippled access. If the only thing that prevented the Palm from using the same software as the iPhone is the device id, then Apple is intentionally breaking interoperability.

      I guess "iTunes ain't done until the Palm don't run!"

    126. Re:like palm by jbolden · · Score: 1

      BES properly setup is pretty awesome if you need to do complex things. For example assume you have 50 corporate database applications with their own distributed permissions system and you want to make application distribution choices based on those distributed permissions in an automated fashion.

      But if you want a simple example: http://us.blackberry.com/business/software/mvs/
      I've used this for all calls recorded policies.

      So Employee X is on the road in his car and talking to customer Y's cell phone and that call gets recorded and archived with neither one of them doing anything other than "dialing a number". Try doing that with an iPhone.

    127. Re:like palm by jbolden · · Score: 1

      You are begging the question here.

      1) RIM didn't sell
      2) RIM has features the others don't
      conclusion) Therefore people don't want those features.

      But there are other alternatives like

      a) People didn't want them enough to do a complex implementation.
      b) People didn't really understand how feature rich BES/MVS was.
      c) People didn't want to build complex infrastructure on top of a vendor specific solution.

      etc...

    128. Re:like palm by PCM2 · · Score: 1

      Try calling an extension in a contact whos number is formatted as 111-222-3333 x444

      That does seem like an annoying bug. To its credit (I guess), my phone does not allow you to enter any characters into the phone field that don't belong there, e.g. an X. If you try to paste in a number from the clipboard, all the alpha characters get stripped out. In the email app, only the first seven digits of that phone number are highlighted, so if you tap on it, it will dial correctly, but you'll have to enter the extension yourself.

      And you have a hang-up button or a mute button?

      If you mean hardware buttons, then no. I guess I just don't struggle with them. It doesn't take me seconds to answer a phone and the onscreen "hang up" button is larger than my finger, so it's not hard to touch. I don't have the problem with the "wake up" button that you describe, because my phone doesn't go to sleep while I'm on calls. It dims the screen, but as soon as I move it away from my face it comes back on again.

      And I would be interested to know if you have the ability to search by company name in your contacts with the stock app.

      I don't know if it's the stock app, i.e. if it's the one that ships with a generic Android build. But yes, I can do that with the contact app that came with my phone. The contacts are filtered as I type, so if I type "G-O-O" I'll see "Jim Goodman" as well as any contacts who work at Google.

      My phone is a Motorola Defy, BTW, currently with Android 2.2.1.

      --
      Breakfast served all day!
    129. Re:like palm by blind+monkey+3 · · Score: 1

      Disclaimer: I am not a big app user (endomondo is my favourite app and am not particularly enamoured with games on phones or tablets) so my tastes are not "main stream".
      I agree - especially with the poor execution. The marketing model they chose seems suited to their existing user base (primarily business) but it appears they tried targeting the general consumer.

      I have a 9860 (my first Blackberry). The reason I got this was solely because they were bundling the playbook with it. With the products bundled together it made a good "product" and am glad I picked up such a great deal - individually, there were (and still are) problems trying to compete in the A / A world (imo). But with the playbook AND the phone, there are some really cool features that separates BB from A A.

      Some of the things I like:
      Bridging (this is not tethering), phone as a remote for the playbook, the "border" of the playbook, true multi-tasking (3 different modes), BBM, the Android player, the "phone" works. Oh, QNX seems to be a brilliant OS btw. I hope they manage to get QNX on to the phones (if) before they go under.

      --
      BM3
    130. Re:like palm by nine-times · · Score: 1

      Apple fanboys give a historically accurate and well thought out analysis while others snidely respond by calling names because they don't have an opposing argument? Sounds like it's good to be an Apple fanboy.

    131. Re:like palm by narcc · · Score: 1

      Hey, I forgot about you! Are your feelings still hurt? I know that facts didn't match your version of reality, but I see that you've gotten over that :)

      The PlayBook was always meant to be $500 accessory to a under $200 phone according to him.

      Now, that's not very nice. That was never my position.

        The two products were intended to be complimentary -- well, that is if you believe their announcements and advertising about the product. :) The tagline, iirc, was "Your blackberry, amplified".

      But feel free to ignore that.

    132. Re:like palm by narcc · · Score: 1

      Just checking the numbers...

      Nope, they aren't losing money. They've actually grown significantly since then and are pulling in much more in profits than they were in 2008.

    133. Re:like palm by Anonymous Coward · · Score: 0

      Uh... Their earnings call yesterday showed a $125 million quarterly loss?

    134. Re:like palm by nine-times · · Score: 2

      I'm not begging the question. You claimed that RIM had developed innovative features for large enterprises that Android and iOS can't match. I'm challenging you to name them.

      Because in my experience, I've talked to many people who claim that Blackberry/BES is a technically superior platform, but when you ask them why, most of them can't give examples or explanations. The few times that I have gotten an answer, it's something like, "Well I know that you can change this obscure security setting I've never changed and I don't know anyone who has changed, but in theory you can change it."

      I've worked for enterprise-level companies and supported BES servers. I know a thing or two, and yes, there are features that aren't available with ActiveSync. I'm just not sure I'd call them "innovative" as much as "gimmicky features that almost no one uses and often don't work very well."

    135. Re:like palm by Grishnakh · · Score: 2

      It's not unfortunate at all. Why would you want to carry around two phones all the time? That's utterly stupid. Do you think that people who use a phone for work email shouldn't be able to play games at all?

      You don't need the photocopier to play games, because you don't play games in the office (hopefully). Instead, you go home and play games there on your own time. Or, if you have a home office, you can play games on your PC, which plays games just fine (which is why your analogy sucks).

      But people don't carry one phone around only during business hours, and then promptly leave it on their desk at 5PM and pick up their personal phone; the whole point of having the business phone is to be able to access work email when you're away from the office and on your own time (as professionals are expected to be available, to a limited extent, during non-work hours and days). So if you're going to carry around a phone for work email, it might as well do all the other things you expect a phone to do these days, including run lots of apps and play games, since every decent smartphone these days does those things. The alternative is asking professional employees to carry around two large smartphones, which is utterly stupid and inane.

      By not bothering to be an all-in-one device, Blackberry is no longer relevant.

    136. Re:like palm by Grishnakh · · Score: 2

      Screw that, every employee with a phone should be able to play Angry Birds during their lunch hour, or after work or on weekends. A good phone will do that, plus work well for their business uses. Only a shitty phone maker would ask their customers to buy and carry around a second phone to do such things.

    137. Re:like palm by jbolden · · Score: 1

      OK the feature I'd name is MVS. Being able to anchor cell calls in the PBX (via SIP) allows companies to maintain an "all calls recorded" policy even when the employee is on a cell phone away from the office and the customer is just on the PSTN.

    138. Re:like palm by Belial6 · · Score: 1

      If believing that helps you sleep at night, good for you.

    139. Re:like palm by nurb432 · · Score: 1

      Unless you are Microsoft and have enough in the bank ( and a stranglehold on the market ) to survive in spite of yourself.

      --
      ---- Booth was a patriot ----
    140. Re:like palm by LordLimecat · · Score: 1

      A lot of the problem is how awful the hardware buttons are. Everything wants to use the touchscreen, and the hardware keyboard is treated as a second class citizen (its basically impossible to dial a number on).

      The problem is Im used to being able to very quickly initiate phone calls without having to look at my phone. On a blackberry I can do phone--companyname--phone and im immediately calling my PoC at that company. On an Android, it FEELS fast while youre swhooshing around between call log and dialer and contact list, but its much much slower, and requires my full attention.

      So yay for futurism, except its loads less efficient and basically unusable in a car.

    141. Re:like palm by nine-times · · Score: 2

      Yes, I'd concede that to be a nice feature with the potential to be genuinely useful. Still, with all the companies that I've supported Blackberries for, exactly none of them used that feature.

      I've worked for quite a few companies, big and small. Three of those companies had more than 300 employees. One of them had a few thousand. All three had internal BES servers (though I've supported BES servers outside of those 3). Do you know what features those 3 companies used? Push email, push contacts, push calendar, remote wipe. I think that's it.

      So yes, it would be a definite exaggeration to say that the extra features of BES aren't useful to anyone. I would give you at least that. However, it still seems to me that, in recent years, RIM has developed very little that generally benefits the users of their products. For most of their customers (both individual users and businesses), things have seemed stagnant, and newer Blackberries don't seem to be much of an improvement over old ones.

      Admittedly, this perception may not be shared by everyone.

    142. Re:like palm by jbolden · · Score: 1

      The company I was implementing that for had almost 3000 employees. And most of those advanced features in BES are even better at around 20,000. Fortune 1000 essentially.

    143. Re:like palm by jafac · · Score: 1

      I have a similar story. For the iPhone. (1). I "won" one, and tried it out for 30 days. Too fucking big, and the touchscreen basically sucked ass, and I wasn't exactly happy with the expensive non-optional data-plan. Next thing I did was root it so I could use it as a media player, so I could switch back to my motorola razr. Nowadays, I'm pretty stoked about my Android. (with a hard-button keyboard). I have played around with the iPhone4, and it's much better, speed-wise. But still too big, and typing on a touch screen is stupid.

      --

      These are my friends, See how they glisten. See this one shine, how he smiles in the light.
    144. Re:like palm by fuzzyfuzzyfungus · · Score: 1

      Microsoft actually ended up doing much the same thing: win32 survived as the favored userland of NT derivative OSes; but they had to give up on the "bolt more shit onto DOS" strategy and hire some DEC guys to build them a more or less completely new OS. Apple had to do something roughly similar when they finally gave up on classic Mac OS and bought NeXT to get a real operating system, to which they bolted some of the userland from the old OS.

    145. Re:like palm by jbolden · · Score: 1

      That was my point. But it wasn't that simple.

      1) They had to move Windows in that direction with Windows for Workgroups
      2) They had to get NT to have a Windows like interface with Win 3.51.
      3) They had to spend a long time with 4 major product lines.
      4) They had to spend billions connecting Windows 2000 to Windows ME.

    146. Re:like palm by fuzzyfuzzyfungus · · Score: 1

      It is certainly arguable; but my thinking is that WinMo(while pretty terrible) really represents the first major incursion of the PC guys into the mobile space on the theory that just throwing more silicon at the problem can allow the PC guys' software edge to pull ahead of the specialization of the mobile guys.

      It was rather premature(some of the early WinMo devices were pretty tragicomedic in terms of things like battery life and RAM), and MS fucked it up by trying a too-literal translation of desktop UI to a teeny screen(Hey, hands up everyone who wants to use I-can't-believe-it's-not-Windows-95 with a stylus! Anybody?); but it was the debut of the theory that familiarity and brute force would be making their way to mobile.

      Given how poorly MS executed, RIM certainly shouldn't have panicked(and, indeed, Windows Mobile ended up not being the competitor that caused them any serious trouble, nor did any others emerge for a few years); but they ought to have started considering what Blackberry would look like once "Delivers email" became a basic feature, not a killer app.

      Instead, RIM more or less stood still, delivering extremely incremental upgrades of their existing capabilities. Really, it is both high praise and deep blame to look at how similar Blackberry units have been over the years. They started out so far ahead it was hardly fair. Then they didn't move.

    147. Re:like palm by DigiShaman · · Score: 1

      The problem with BOYD in a large fortune 500 is that a local IT department doesn't have the control at the level the executives want. Primarily to keep corporate espionage, leaks, and thefts to a minimum. Yet, the BOYD crowd throws a fit when they can't get Exchange setup properly when clearly the generic setup parameters have been verified to work properly.

      Working in an internal IT department sucks these days. If you're not outsourced, you're being pulled in a tug-of-war between executive policies and what the employees and their managers demand. Forget getting the executives and managers to duke it out. That apparently is your job.

      --
      Life is not for the lazy.
    148. Re:like palm by Mabhatter · · Score: 1

      My company is switching to ONLY Blackberries. Except we can't have.... ...Messenger, because the company std is Lynk/OCS ...web browsing, making the phone useless for even checking flights at the airport ... Apps are totally locked out... With no rule to even update the default apps. ... So they TOOK AWAY modern Android phones, and even the ability to use any device with Active Sync because that exchange component is now "unsecure".

      When I don't feel like having two phones, guess who's gets left home??

    149. Re:like palm by UnknowingFool · · Score: 1

      I would say that either you can't read or are in complete denial. Multiple times I have to pointed to reviews of the PlayBook from before it was launched that specifically say that RIM would release native email and contacts in summer 2011. You've never addressed the fact if RIM thought it was complete, why would they "promise to fix it by summer 2011". Yet according to you, it was not supposed to have it. That would make everyone including RIM and journalistic liars or that you are in complete denial.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    150. Re:like palm by narcc · · Score: 1

      Wow, it's really really sad that this *still* upsets you so much. I don't even remember how long ago that discussion was.

      I'm sorry, but RIM didn't promise a native email client until after the reviews started to focus on the "missing" email client.

      I know this is really important to you, but I can't change the facts just to make you feel better.

      Please, move on with your life!

    151. Re:like palm by Gregg+Alan · · Score: 1

      > You're argument (viz. people just need to talk on their phones, and smaller is better)

      I don't see that argument in the parent post. In fact, the opposite:

      > the rest of the world uses it to call me, and it was smaller [...], and did more.

      But you're right about third party apps.

      --
      Here before all but 8486 of you.
    152. Re:like palm by Anonymous Coward · · Score: 0

      Business and Sales weenies

      I love it when I see my competitors using their engineers to sell products. I know I'll get all their accounts.

      The fact that sales weenies are effective doesn't mean they aren't weenies!

    153. Re:like palm by Anonymous Coward · · Score: 0

      The documented and FREE approach gave crippled access. If the only thing that prevented the Palm from using the same software as the iPhone is the device id, then Apple is intentionally breaking interoperability.

      I guess "iTunes ain't done until the Palm don't run!"

      You really don't get it, do you?

      Like many industry standard peripheral buses (PCI is another one which does this), USB has unique device/vendor ID codes. In order to guarantee that at least the vendor part of the code is unique, ID codes are administered by USBIF, an industry standards group. Once you pay up your membership and get a vendor ID, only you are allowed to use it.

      The reason why unique IDs are important is related to interoperability. USB has the concept of a "device class", orthogonal to the ID. Any device may declare itself to be a member of a standard class, so long as it responds correctly to a standardized set of features (all laid out in the parts of the USB spec which cover device classes).

      Unfortunately, not all members of device classes are perfect. Some of them have bugs. Drivers need to be able to use the deviceID+vendorID to reliably determine whether this specific example of a frobulator will crash if you poke at it the wrong way, so they can use the workaround. Thus, breaking ID uniqueness is a direct attack on real-world interoperability, and USBIF has zero tolerance for it so that they don't have to deal with anybody thinking "it's okay to bend the rules JUST THIS ONCE", and so forth.

      And that's exactly what Palm did. There is no device class for MP3 players, so they had their devices spoof Apple ID codes. IIRC, USBIF threatened Palm with some kind of penalty (maybe a lawsuit? Don't remember) if they didn't halt the practice.

    154. Re:like palm by Anonymous Coward · · Score: 0

      Did you read up on those cases?
      RIM was only able to help with BIS-linked devices, not BES ones.
      Considering BES Express is a free download from the RIM site, there's no reason not to have your own government-proof phone.

    155. Re:like palm by vakuona · · Score: 1

      What you need is the market share graph. 50 percent of people may now be using smartphones, but more than 50% are buying smartphones already.

    156. Re:like palm by jbolden · · Score: 1

      The point of the graph shows that the two markets are still quite competitive. The smartphone market is having to convince dumb phone users to cross over, that is where the customers come from. GP was arguing that dumb phones were already irrelevant.

      If you want sales at any given point generally look at the market penetration about 14 months earlier. We are currently in the 60s, so another good year of the graph going up rapidly.

    157. Re:like palm by Anonymous Coward · · Score: 0

      Sounds as if they would do well to recruit you into their fold lol,lol You seem to have the big picture on the core element they were missing, i.e., visionary management.

    158. Re:like palm by StuartHankins · · Score: 1

      Our salespeople and several executives have returned brand-new Blackberries provided by the company over the past year because they've bought their own iPhones and Androids. They actually paid for the new phones themselves, they disliked the Blackberry so much. Our remaining people who have Blackberries are evenly divided between those that curse them regularly and those who don't care one way or the other.

      YMMV and all that... but if others feel the same way, want more / better apps, want a better web browser, want to be able to open more file attachments, etc etc, then Android / iPhone are the only real solutions available. Not to mention all this uproar at RIM makes future investment in them seem unwise.

    159. Re:like palm by StuartHankins · · Score: 1

      RIM will probably be gone in 18 months or less... if they aren't bought out by someone wanting their patents before that time. Their losses are too much, they are too behind technologocally, and they've now scared anyone who was thinking of investing in their devices or platform. No one wants to sink with someone else's ship.

      Why on earth would someone want to go with RIM when both Android and iPhone platforms are thriving and expanding daily?

    160. Re:like palm by narcc · · Score: 1

      Well, if they want a better web browser, it's either iOS and BlackBerry have the best available (trading first and second place with each revision, it seems) With file attachments, you'll want either BlackBerry or Android (for reasons that should be obvious). Apps? They're not really a problem on any platform (App World isn't as empty as it used to be, and all the basics are covered) though I'll grant that iOS and Android have a large App advantage in niche apps and games.

      Looking at the above, BlackBerry is strong in two of your three categories (the same as the other two). If you add in their other strengths (security, for example), the productivity-first UI, the best keyboard on the market (if you type a lot, you can't live without it and the optical trackpad) and you've got a great phone. The new line-up of QNX phones look to redefine the touch-only interface and the expectations of a mobile OS (users seem to want it, even though it's a productivity killer -- go figure.)

      Their new products are fantastic -- they've just got to overcome their "outdated" reputation which was once, but is not longer, deserved. iOS certainly can't meet my needs (as a colleague of mine found out recently -- in fairness, an Android phone would have also saved the day, not just my BlackBerry.) I really don't care for Android (personal preference) and I've yet to find one with both a keyboard and optical trackpad (VERY handy for both web browsing and heavy text [e.g. editing documents, sending email, notes, etc.] use)

      YMMV etc. I know what works for me, and what has totally failed for me (and work mates). It's not "cool", but I'm sticking with RIM as long as they make the best product for my wants and needs -- no one else comes close, IMO.

    161. Re:like palm by narcc · · Score: 1

      RIM will probably be gone in 18 months or less... if they aren't bought out by someone wanting their patents before that time.

      LOL! Slashdotters have been saying that for a few years now. They're still pulling in billions in profits, their user base is growing by millions every year, and they have no debt. If only every company had such problems!

      Why on earth would someone want to go with RIM when both Android and iPhone platforms are thriving and expanding daily?

      Well, iOS is just short of completely useless. Just an example, recently on a trip a colleague of mine needed to send a file he had on his laptop via email. There was no wifi where we stopped and he had no way to transfer the file to his phone to send as an attachment. I copied the file to my BlackBerry and emailed the file to him so he could forward the attachment. (iOS really needs an accessible file system.)

      Android, well, has it's own well-known share of problems. Maybe in a few years it'll be able to replace my BB, but I'm not holding my breath. RIM's new OS is light years ahead of both iOS and Android both technically and in terms of the UI. (Check it out, you'll be more than impressed.)

      RIM makes the best product for my wants and needs. iOS is a joke as a replacement, and there isn't an Android phone that equals my BB as far as usability and productivity are concerned.

      How fast a platform is growing is completely irrelevant to me -- I care about what a platform can do.

    162. Re:like palm by Anonymous Coward · · Score: 0

      "Lead, follow, or you'll be pushed out of the way."

      you mean: "lead, get bought out, or file for bankruptcy"

    163. Re:like palm by Anonymous Coward · · Score: 0

      I can program ARM, can you?

    164. Re:like palm by Anonymous Coward · · Score: 0

      "Apple was leading the way . . . RIM... did nothing"

      That really is true, RIM felt their product was a "tool" and not a toy...but who is the tool now? Seriously though, RIM's biggest failure was to adapt their phone to the new displays and protocols to support streaming video, period. Apple invented it but charged too much, Google stole it and brought it to the masses, the great unwashed like me. And remember RIM is not the only loser here, Palm died of a ruptured spleen while MS and Nokia are still playing catch-up, but if weren't for Redmond's bazillions of dollars then BOTH of their phone platforms would be dead too.

    165. Re:like palm by UnknowingFool · · Score: 1
      What's it like to live in your world when you can ignore multiple pieces of evidence? I'm going to name you Captain Denial from now on. Also for the record
      • President Obama was born in Hawaii
      • Climate change is real
      • 9/11 was an outside job
      • Neil Armstrong did land on the moon
      • Smoking causes cancer
      • Evoultion does occur.
      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    166. Re:like palm by narcc · · Score: 1

      What's it like to live in your world when you can ignore multiple pieces of evidence?

      I was thinking the same thing about you! The facts aren't exactly on your side :)

      I have no idea what your list is about. It's complete irrelevant to the issue you're still inexplicably upset about.

      Really, you need to let this go. It's really sad that this still bothers you after, how long? A month or more? I'm not exactly sure, but it's been a while.

    167. Re:like palm by UnknowingFool · · Score: 1

      Your idea of facts have been to ignore and not acknowledge multiple links I presented to you that directly contradict your unsupported assertions. You presented nothing other than your opinions. Mutiple reviews from before the PlayBook was launched specifically said that RIM acknowledges the deficiencies of email and contacts and would fix them by summer 2011. They did not fulfill that promise until earlier this year. Doesn't sound like they intended it not to have native email does it? The reviewers thought it was incomplete; RIM acknowledged it. You are the only one who believes your own bullshit it appears.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    168. Re:like palm by narcc · · Score: 1

      Let it go man, this is really really pathetic. You've clearly been fuming about this for weeks (months?).

      I know that it's really important to you that I'm wrong. I'm sorry that I can't accommodate you. I truly wish the facts were different. I feel so bad for you.

      Please, move on with your life. This is, quite possibly, the least important thing that you should be worried about. Seek help, if necessary.

    169. Re:like palm by UnknowingFool · · Score: 1

      Uncomfortable facts you are not willing to acknowledge:

      April 13, 2011 (1 week before PlayBook was launched)

      Anandtech:

      The bottom line is that today the PlayBook can't store contacts, it can't organize your day and you can't use it to check emails using anything other than your web browser. RIM's explanation? Most users who buy tablets don't buy it for push email, most are on WiFi, and if you're not getting push email then a web client is probably ok. I don't agree with this assessment, and clearly RIM doesn't completely agree with it either, so we'll eventually get all of these things for the PlayBook later this summer alongside the release of the WiMAX PlayBook.

      BGR:

      There is no native mail app, contacts app, or calendar app. Looking to the near future, I’m told that these are absolutely coming in the future through a free software update. I’ve also been told PlayBooks that launch in the coming months with 4G compatibility (WiMAX, LTE, and HSPA+), will most certainly have these apps built in. Until then, the Wi-Fi PlayBook isn’t that useful to me without native apps that are extremely necessary in this day and age of mobile computing.

      Wired:

      Another glaring flaw is the PlayBook’s complete lack of native e-mail, contacts and calendar apps. Want those apps? Log on to your Gmail account with the browser. BlackBerry smartphone owners can access e-mail on the PlayBook after installing RIM’s Bridge app, which connects the phone to the tablet by Bluetooth, but we weren’t able to test this feature. If you don’t have a BlackBerry phone, you’re out of luck until summer, when RIM says a future software update will bring native clients to the PlayBook.

      You: "The PlayBook was never supposed to have native email."

      Your delusions or lies do not mesh with real facts.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    170. Re:like palm by narcc · · Score: 1

      You need help.

      Let it go.

      Besides, those "facts I refuse to acknowledge" don't show that RIM's intentions were always to have those native features.

      I don't really care what reviewers thought. They're not RIM. Look at RIM's announcements and promotional literature. Bridge wasn't a stop gap, it was a key feature. Remember the tagline? "You're BlackBerry, Amplified"

      Again, they never promised a native client until *after* the reviewers called it a missing feature!

      Look, If you want to pretend that RIM was secretly upset about the lack of those native features and that Bridge (a far more complicated system than an email client) was some kind of "quick fix" or "stop-gap" that's up to you.

      What I don't understand is why it is so important for you that I, specifically, agree with your delusion?

    171. Re:like palm by UnknowingFool · · Score: 1

      I don't really care what reviewers thought. They're not RIM. Look at RIM's announcements and promotional literature. Bridge wasn't a stop gap, it was a key feature. Remember the tagline? "You're BlackBerry, Amplified"

      The denial is strong with you. If RIM never intended it to have native email, they would have told everyone who reviewed it that native email wasn't coming. Instead they told them it was coming in a few months. Logically "within a few months" means they were already working on it. If they were already working on it, they knew it wasn't going to be ready. But delivering nothing would have been bad. So Bridge was a stop-gap because after summer 2011, it would have been rather useless if the PlayBook had native clients. Basically RIM had marketing that gullible fools like you believed but no one else did.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    172. Re:like palm by narcc · · Score: 1

      Ah, so it's as I thought -- and exactly what I've been telling you -- your personal belief.

      You're also being rather irrational. While you believe that it would take RIM more than a few months to develop a native email client, you think they were able to push out Bridge, a far more advanced and sophisticated system, overnight?

      Bridge, which requires a suite of apps on the PlayBook and a client tested and optimized for BB OS5, 6, and 7 and multiple form factors is *very clearly* more complicated than an email client.

      Your contention is that they whipped out a massive software suite almost instantly because they couldn't write a simple email client?

      Sorry, I'd have to be crazy to buy that!

    173. Re:like palm by UnknowingFool · · Score: 1

      I have many, many links in which RIM has repeatedly said that they would fix the lack of native email and contacts soon after launch. That is not belief; read the links above. If they intended to fix it, then Bridge was, by definition, an alternate and temporary means of getting the same functionality. By definition, that is a stop-gap. You seem to have problems following the logic of that.

      I don't know why RIM took so long to deliver on their promises. Unless you are in the company, you don't know either. All we know is what RIM said publicly. And "RIM promised to fix the problem by summer 2011." RIM said this; it was not a guess by some reviewer. Many, many reviewers reported the same thing. So they're all lying in some sort of grand conspiracy or you are in denial that you got fooled by RIM's marketing.

      There is speculation that the reason native email and contacts were delayed was that RIM found out too late that their security infrastructure needed upgrading which is a much bigger challenge than writing simple clients. The root cause that was being theorized is that RIM's security infrastructure was never designed to work with an account tied to multiple devices simultaneously. Previously RIM had not dealt with situations where information should to be authenticated to more than one device at a time. However RIM built their entire infrastructure based on this assumption. But this is all speculation and could be entirely wrong.

      If true, then it's my guess that Bridge while harder to write than email was faster to deploy than changing their entire infrastructure. RIM had to solve the multiple device authentication problem first before native email clients. Blackberry ID was RIM's solution to this but this was not launched until late 2011/early 2012 if I remember correctly. Then native email and contacts came after.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
  2. Titanic is sinking by na1led · · Score: 4, Insightful

    and the first ones to bail are the Captain and ship mates.

    --
    -- By all means let's be open-minded, but not so open-minded that our brains drop out.
    1. Re:Titanic is sinking by Anonymous Coward · · Score: 0

      Umm.. everyone else is free to leave when they like, it's not slave labour. And if they'd started by letting go thousands of employees while leaving the the execs in their top-paying jobs there'd be uproar, so what exactly is your point? Or were you just being facetious so you could misuse a tired cliche?

    2. Re:Titanic is sinking by lxs · · Score: 5, Funny

      I didn't know Francesco Schettino was in charge at RIM.

    3. Re:Titanic is sinking by na1led · · Score: 1

      An honest CEO would take a cut in his pay, or even no pay to keep his company alive if he believed in it. I can tell you never was a small business owner.

      --
      -- By all means let's be open-minded, but not so open-minded that our brains drop out.
    4. Re:Titanic is sinking by Penguinisto · · Score: 1

      There is a point lurking in there.

      Most of RIM's employees are likely (until today) unaware that things were that bad, or dimly aware at best. They don't read the tech news, much less keep up with the industry. Hell, I bet RIM is *still* hiring right now.

      It's not that they're forced to stay, it's that they don't know any better, and won't until a month or two from now. That'll be when the PR-spun "re-org" didn't fix anything, and the layoffs really begin.

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    5. Re:Titanic is sinking by DrgnDancer · · Score: 2

      I wouldn't be very surprised to find out this wasn't voluntary. Being asked politely to resign so you don't have to be fired is pretty common in these types of jobs. Let's you save face and minimizes bad press for the company. The number and timing of these "resignations" makes me think they're polite firings by the board. CEOs still answer to someone, even they can be asked to leave.

      --
      I don't need a million points of light, just two points of multi-mode fiber and a 10 Gig-E router.
    6. Re:Titanic is sinking by Dog-Cow · · Score: 4, Insightful

      They are working for a Tech company. If they don't keep up with the news, they are idiots who deserve to wake-up to a bankrupt company.

    7. Re:Titanic is sinking by timeOday · · Score: 1

      If they did the opposite by slashing engineers with no reductions to upper management you could spin that at least as badly.

    8. Re:Titanic is sinking by Klync · · Score: 1

      Wrong analogy. A better one would've been the coach for a losing team. Say, the Toronto Maple Leafs, for example. Jim Balsillie should've completely stepped aside *at least* a year ago, and not doing so was a reckless move that cost the shareholders millions of dollars, and cost the company to miss a critical window to "get back in the game". Things don't look good for RIM right now, and from the outside, that appears to be largely due to this man's arrogance and pride. Maybe he had the "captain of the ship" analogy in his mind as well; who knows? Whatever the explanation, his resignation is long overdue and quite possibly too late.

      This is a pretty sad story for me. As a Canadian IT worker, it will definitely impact my career; as someone who holds insurance and pays into the government's retirement fund, I know I've lost money even though I'm not technically a shareholder. I have friends who've worked for them and co-oped for them while getting their CS degrees at U of Waterloo. It's pretty sad to watch such a blazingly spectacular failure unfold from a company that had *everything* going for it.

      --

      ----
      Not to be confused with Col.
    9. Re:Titanic is sinking by swalve · · Score: 4, Interesting

      CEO pay is a tiny fraction of operating costs. Cutting one's pay to zero would mean a failing company could run in the black for another couple of hours.

    10. Re:Titanic is sinking by ArsenneLupin · · Score: 3, Informative

      You are confusing with the Costa Concordia. Edward Smith, the captain on the Titanic went down with his ship.

    11. Re:Titanic is sinking by ArsenneLupin · · Score: 0

      I wouldn't be very surprised to find out this wasn't voluntary. Being asked politely to resign so you don't have to be fired is pretty common in these types of jobs.

      Indeed. You are never fired from rim jobs, you are farted in the face...

      The only way to actually get fired in this type of job is if you smoke while on duty.

    12. Re:Titanic is sinking by CohibaVancouver · · Score: 1

      An honest CEO would take a cut in his pay

      I agree in this scenario the optics are better, but the math doesn't add up - It's usually the case that the exec bonuses are in the millions of dollars and the salary requirements for employees are in the many tens of millions of dollars - So an exec cutting his salary is a drop in the bucket. When Jobs came back to Apple he wasn't paid a salary yet Apple still laid off many many people.

    13. Re:Titanic is sinking by KingRobot · · Score: 1

      A purportedly large number of employees were highly aware of how bad things were. One employee even published a rather scathing open letter to the company about a year ago: http://www.bgr.com/2011/06/30/open-letter-to-blackberry-bosses-senior-rim-exec-tells-all-as-company-crumbles-around-him/

    14. Re:Titanic is sinking by Phics · · Score: 1

      The only way to actually get fired in this type of job is if you smoke while on duty.

      If the entire company is smoking while on duty, you'd be surprised how persuasive angry shareholders can be...

      --
      There are two types of people in the world; those who believe there are two types of people, and those who don't.
    15. Re:Titanic is sinking by Ixitar · · Score: 1

      I had to resign from my previous job when I was laid off. It was the only way to get my severance package.

    16. Re:Titanic is sinking by Anonymous Coward · · Score: 0

      They did, both him a Lazaridis cut their salaries down to 1$ earlier the year....

    17. Re:Titanic is sinking by phantomfive · · Score: 2

      The employees definitely knew what was going on. A lot of them were quitting on their own, too. Which is how you know that a company is sunk. The best employees tend to leave first, and even if they get new management who wants to turn the company around, they don't have anyone who can build good products. See also, Yahoo.

      --
      "First they came for the slanderers and i said nothing."
    18. Re:Titanic is sinking by Anonymous Coward · · Score: 0

      CEO pay is a tiny fraction of operating costs. Cutting one's pay to zero would mean a failing company could run in the black for another couple of hours.

      Or, considering what some companies pay just to FIRE CEOs, the same amount of money could fuel a half-dozen or more seriously geeky engineers to develop a "must-have" product.

    19. Re:Titanic is sinking by Rich0 · · Score: 1

      Well, if they gave each of the departing engineers 5x their annual salary in a golden parachute I doubt the engineers would be complaining.

    20. Re:Titanic is sinking by UnknowingFool · · Score: 1

      A CEO willing to cut his/her pay has more benefits than the money saved. This is a time RIM needs to rally with their CEO. Voluntarily cutting pay would go along way to garnering solidarity with the employees. Steve Jobs was much loved and despised CEO among Apple employees. There are numerous stories about how he pushed people. But none of them can say he did it for the money. While he died wealthy, it was all based on his Apple and Disney stock. As CEO of Apple, he made $1 a year. He agreed to the pay when Apple was at its darkest time. As CEO of Pixar, he made $1 a week.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    21. Re:Titanic is sinking by Anonymous Coward · · Score: 0

      You realize Steve Jobs pay was partly a tax dodge, right? He didn't only get paid in stock because that would tie his fate to the company's, but that he could pay taxes at the lower capital gains rate. Doesn't sound as endearing though :(

  3. Pass out the golden parachutes by assemblerex · · Score: 1

    This plane is going into a nose dive!
    Now the question is who will buy the brand, patents and customers.

    1. Re:Pass out the golden parachutes by JasterBobaMereel · · Score: 2, Insightful

      Brand : Worthless
      Customers : Leaving in droves, and no reason to stay now
      Patents : the only asset they have left to strip ...

      --
      Puteulanus fenestra mortis
    2. Re:Pass out the golden parachutes by sonamchauhan · · Score: 1

      Won't be not as profitable as Western economies, but in emerging economies (india, etc), the RIM brand is BIG and seems to be doing well.

  4. Misleading title by Anonymous Coward · · Score: 5, Informative

    The title of this story is misleading.
    There is nothing about firing in the source article.

    1. Re:Misleading title by Anonymous Coward · · Score: 5, Informative

      Also it is just the executive level is leaving. The headline seems to imply the whole company is shutting down, which is not the case.

    2. Re:Misleading title by alen · · Score: 1

      just wait a few more years

      i sit near our sales people and a little while ago one of them made a joke about how a prospective customer is one of the 5 people in NYC who still uses a blackberry

    3. Re:Misleading title by XiaoMing · · Score: 5, Funny

      From the few lines at the end of TFA, something like "Rats abandoning ship after having chewing through own hull" sounds more appropriate.

    4. Re:Misleading title by Anonymous Coward · · Score: 0

      Yeah, here in India, we see Vodafone commercials encouraging non-professionals to use BlackBerries, and telling us that non-professionals do it better. Essentially, you have a bunch of metrosexual men singing their praises. The company has to be really shitting itself if it feels the need to dump on its core customers.

    5. Re:Misleading title by Carewolf · · Score: 1

      They are actually getting rid of the real dead-weight, is that possible?

    6. Re:Misleading title by dc29A · · Score: 1

      The title of this story is misleading.
      There is nothing about firing in the source article.

      "Retiring" or "Leaving to pursue other interests" in corporate world usually means pushed out or fired.

    7. Re:Misleading title by Anonymous Coward · · Score: 0

      When you work in big business, you know that if they people running your company are bailing out, you have MAYBE 2-3 years left before your looking for a new job. This is especially true when its such a large number of people.

    8. Re:Misleading title by Anonymous Coward · · Score: 0

      When execs are bailing, you know that's a sinking ship.

    9. Re:Misleading title by mcgrew · · Score: 4, Insightful

      Well, if you're in the board room your attitude is that the workers don't matter any more than the machinery. To the 1%, only the 1% matter.

    10. Re:Misleading title by Anonymous Coward · · Score: 0

      The 1% matter very much, just now who that 1% is. A few years ago my employer hired a new office manager. In his introduction to us he started off with, "You should all be thankful you currently have a job". His concept of treating every single person like a universal cog that was easily replaceable and readily available did not work out so well. In some environments where people operate independently like an assembly line and jobs that have simple repetative tasks his plan may have worked. He left our company "on his own" about two years later.

    11. Re:Misleading title by ArsenneLupin · · Score: 1

      When execs are bailing, you know that's a sinking ship.

      The execs weren't bailing. It was just their cup of coffee that fell on the keyboard, which happened to type out a resignation letter, which then fell into an envelope...

    12. Re:Misleading title by ArsenneLupin · · Score: 1

      From the few lines at the end of TFA, something like "Rats abandoning ship after having chewing through own hull" sounds more appropriate.

      If we're with naval metaphors, "Captain falling into lifeboat after having steered the ship into rocks" works out too.

    13. Re:Misleading title by MysteriousPreacher · · Score: 1

      The title of this story is misleading.
      There is nothing about firing in the source article.

      Yeah, this is an egregious example of editorializing.

      If it's true that firings are happening, wouldn't it make sense to add a link to a news article to substantiate this rather dramatic claim? RIM had some substantial layoffs last year, yet I see nothing in the news about layoffs happening in tandem with this story.

      What exactly do Slashdot editors do before posting a story? Samzenpus, did you click the link and read the short article before posting this story?

      --
      -- Using the preview button since 2005
    14. Re:Misleading title by hobarrera · · Score: 1

      just wait a few more months

      FTFY

    15. Re:Misleading title by Chris+Mattern · · Score: 1

      More to the point, when there's a mass exodus at the top level, it's not going to be long before the lower ranks start emptying out too.

    16. Re:Misleading title by Anonymous Coward · · Score: 0

      Well, if you're in the board room your attitude is that the workers don't matter any more than the machinery. To the 1%, only the 1% matter.

      Come now. With that attitude, you will spend the rest of your days with your soul intact. The machinery can be sold, so they're much more valuable.

  5. In other news by GeneralTurgidson · · Score: 0

    An enormous number of Blackberry zero-day exploits have been seen in the wild, with a metasploit framework scheduled to be released next week. CIOs shit bricks.

    1. Re:In other news by ArsenneLupin · · Score: 1

      CIOs shit bricks.

      No wonder everybody's resigning from their RIM jobs...

  6. Crackberry Perspective by alphax45 · · Score: 4, Interesting

    http://crackberry.com/rim%E2%80%99s-q4-weak-results-and-outlook-and-brutally-honest-ceo-commentary

    Looks like Thorsten is actually being the CEO now. Might get worse before it get's better. I have faith (mostly because not much else is left)!

    --
    K Man
  7. They better hope BB10 is the greatest OS ever. by StoutFiles · · Score: 0

    The entire company is riding on it. They're just treading water till it comes out.

    1. Re:They better hope BB10 is the greatest OS ever. by dc29A · · Score: 1

      An OS version alone won't save them. They need applications and really good hardware to go with it.

    2. Re:They better hope BB10 is the greatest OS ever. by neokushan · · Score: 1

      If it competently sends and receives email, it'll be an improvement over BB9.

      --
      +1 IDisagreeSoHeMustBeATrollOrAnAstroturferOrAShill
    3. Re:They better hope BB10 is the greatest OS ever. by realityimpaired · · Score: 3, Insightful

      One of the features on paper is the ability to run Android apps natively....

      Unless they've scrapped that feature, in which case they're boned.

    4. Re:They better hope BB10 is the greatest OS ever. by Anonymous Coward · · Score: 0

      The PlayBook shows that they've got good hardware. It also shows that they're willing to throw out theiir home-built OS and start from the ground up with a third-party OS (QNX).

    5. Re:They better hope BB10 is the greatest OS ever. by Anonymous Coward · · Score: 0

      No, it evolved into a tool that can automatically convert some APKs (android apps) to BARs (blackberry apps).

      It doesn't support a lot of APIs, some stuff works, some doesn't.

      The whole idea was idiotic. What they should have done was switched to Android, and layered their apps and UI on top of it- not waste all this time building a half-assed "android compatibility" into QNX.

      Fuck em.

    6. Re:They better hope BB10 is the greatest OS ever. by Anonymous Coward · · Score: 0

      Running Android natively will absolutely kill BB10 or whatever they're calling it. Why bother developing for an obscure OS for a single device when you can just write for Android and run on many devices? That was OS/2's problem and that will be BB10's problem. It will leave RIM as the sole bearer of the costs associated with maintaining a core OS that nobody wants or uses, while the costs of advancing Android are shared among Google and many device manufacturers.

      RIM needs to unclench. They need to embrace Andorid and iOS and provide business-class solutions for communications and security on those platforms. Anything else and they *will* be smothered and subsumed by another handset manufacturer. Probably too late now. Oh well.

    7. Re:They better hope BB10 is the greatest OS ever. by narcc · · Score: 1

      What they should have done was switched to Android

      If they had switched to android, they'd be dead already. QNX offers significant advantages over Android (and iOS) as a mobile platform. Becoming "Just Another Android Manufacturer" would be incredibly stupid. They'd be giving up every single advantage they have .. for what, exactly?

      The Android player is just an attempt to close the app-gap (or at least get the press to shut up about it) and to encourage Android devs to include their new platform. It's a short-term strategy.

      QNX is really impressive. The UI's we've seen so far are absolutely incredible (try out PlayBook some time, you'll be very impressed with the UI) With TAT and cascades, things can only get better.

    8. Re:They better hope BB10 is the greatest OS ever. by narcc · · Score: 1

      BB9? You mean the product that never existed?

      Hey, why let actual knowledge about the company and their products get in the way of a good bashing?

  8. Incidentally by Xacid · · Score: 5, Interesting

    I got issued a Blackberry Bold for work yesterday and so far I've been incredibly impressed and actually like it more than my Android phone. It's something I never thought I'd get into but the physical format and the UI made pretty good sense to me (unlike android which feels disorganized/non-intuitive in a few places).

    Where I think RIM has really failed is in regards to creating a culture around their devices outside of the workplace. Android has geeks and counterculture, Apple has the hipsters...and well everyone else. When I think of people with Blackberries I think of corporate culture and suit and ties - what young consumer wants to be a part of that?

    Anywho - for my own selfish reasons I hope they continue (at least from my first impression) making quality devices and figure out how to market themselves outside of the enterprise.

    1. Re:Incidentally by lxs · · Score: 1

      Don't forget teen girls who send 765 messages per day.

    2. Re:Incidentally by Anonymous Coward · · Score: 2, Interesting

      Thank you. It's good to see someone else who actually likes their Blackberry. I've had one for years, and am getting tired hearing from everyone else how much better the Androids are and iterating reasons despite the fact that they've never owned one. I've tried Androids on multiple occasions. I returned them. They're fun for a few days, but when it comes to being productive, I prefer my Blackberry.

    3. Re:Incidentally by NoobixCube · · Score: 4, Insightful

      Different strokes for different folks, I guess. With a Blackberry, I often find myself scratching my head, but with an Android phone, even in the early versions, disarrayed and beta-ish as they were, and the current versions, laden as they are with manufacturer crapware like TouchWiz, I've never been left wondering "now where do I find that feature?"

      --
      Admit it. You post strawman arguments as AC so you get modded Insightful for refuting them, rather than Troll
    4. Re:Incidentally by imagined.by · · Score: 2

      Just a hint: If you thought BlackBerry was stupid before you actually tried it, maybe you shouldn't call Apple users hipsters before doing the same. Just sayin'. Most geeks I know use Apple, because they can afford it. Most hipsters I've seen at university use Android, because its cheaper and "different".

    5. Re:Incidentally by Anonymous Coward · · Score: 0

      When I think of people with Blackberries I think of corporate culture and suit and ties - what young consumer wants to be a part of that?

      I look around me in London and see a lot of kids using BBs. The send a LOT of messages. Last year when there were riots all over the UK, they said on TV that blackberry messenger was heavily used. that's free advertising for the young and hip right there :)

    6. Re:Incidentally by RubberMallet · · Score: 4, Interesting

      I've got both a Blackberry Curve 9360 (my work phone) and an HTC Android... and I detest using my Blackberry. The UI is terrible... really terrible. The call quality (on the exact same provider as my Android) is atrocious to say the least - which is a much bigger issue than an annoying UI. Trying to read an email, type an email, send an email is an exercise in annoyance and frustration, swiping that stupid track spot and invariably having to back-track all the time.. Trying to dial a phone number... or worse, remember which button it is to hang up the call instead of leaving the call open which I always seem to do first.... every single call.

      Basically my Blackberry sits on my desk in standby because I have to have it there... but if I want to do anything "real" I use my Android which works very very very well.

      I'm not the only one that feels this way either. Amongst the staff where I work, exactly zero like the Blackberry phones (we all have slightly different models of either Bold or Curve and 2 people have the Touch).

    7. Re:Incidentally by bemymonkey · · Score: 1

      What exactly, in the realm of productivity, is easier on a Blackberry? I'd be interested in hearing some examples :)

    8. Re:Incidentally by Anonymous Coward · · Score: 0

      I owned a Blackberry for years. We are a year away from shutting down our blackberry server and starting up MDM for our iPhones and Androids. Within a year over 40% of our Blackberry users because iPhone users. Simply put, JUST doing email isn't enough anymore. Our sales team can on one device do what it used to take having a phone AND a laptop for. Hell they can even present powerpoints from their phones thee days.

    9. Re:Incidentally by JasterBobaMereel · · Score: 1

      Come to the UK, BBM was touted as the organising system of the riots we had last year ... the teen market bought them because of this ...

      But they are abandoning the consumer market ....

      --
      Puteulanus fenestra mortis
    10. Re:Incidentally by datavirtue · · Score: 1

      No, Android has regular, everyday people. Apple has the people who don't flash a second thought at dropping $1000 on something trivial, or those poor saps who can't afford it but desperately want to belong. Blackberry is and has been a pariah.

      corporate culture and suit and ties - what young consumer wants to be a part of that?

      A lot of them.

      --
      I object to power without constructive purpose. --Spock
    11. Re:Incidentally by usuallylost · · Score: 2

      We still use Blackberry devices almost exclusively at work. We have done pilot projects on both Android phones and the iPhone and neither one has all of the features we need in order to integrate the phones into our corporate environment. As long as that remains the case I think they are going to have a lock on a certain portion of the corporate and government markets. The real question is whether that is a large enough and profitable enough market to keep them in business. If any of the other smart phone makers starts offering phones with all the features that companies need RIM is in big trouble. As far as creating a culture, outside the corporation, for themselves that is going to be an uphill battle. At this point if you see somebody with a blackberry the first thing you think is "company phone".

    12. Re:Incidentally by Anonymous Coward · · Score: 0

      I have a work issued blackberry as well. I will say if my device is primarily a work device with minimal personal use I'd pick blackberry any day. If I want a device that's primarily for personal use with some random business use then I'd pick Android or iPhone any day of the week. Blackberry is just the superior device for serious work.

    13. Re:Incidentally by jzarling · · Score: 1

      They tried to market to a younger culture by touting their BBM service a couple years ago - however Twitter took off and well...

      --
      It is better to be the hammer than the anvil.
    14. Re:Incidentally by nine-times · · Score: 0

      I got issued a Blackberry Bold for work yesterday and so far I've been incredibly impressed

      Just wait...

    15. Re:Incidentally by swalve · · Score: 1

      I agree. I was the first person at my local AT&T store to buy a New Bold the morning it came out. (To replace my old Bold, which worked fine except for a jacked screen that I ruined myself.) A beautiful, fantastic device. While I agree that they did shit it up for a couple years with the cheap phones, their top of the line ones have seemed to be great. My only gripe is the lack of the autofocus camera that the previous generation of Bold seemed to have.

    16. Re:Incidentally by SexyHamster · · Score: 3, Informative

      What exactly, in the realm of productivity, is easier on a Blackberry? I'd be interested in hearing some examples :)

      Good points:

      • battery life, on/off schedule helps. This also prevents people from waking me at 3am
      • Good default email app
      • Good default calendar app
      • BMM is excellent
      • Easy to manage, deploy security policy for large number of devices
      • Works well as a voice phone. Good call quality.

      Bad points:

      • For a small group of workers BES is more of a hassle than a gain
      • Most of the entertainment apps are terrible. I've given up on finding one that isn't awful. This does not hinder work productivity, however.
      • The UI is fairly weird. I'm not a fan of the multiple desktops that display redundant copies of many of the same icons.
      • WIFI connections can be picky. Refuses to work with some WAPs

      In summary:

      Over all I do find it more productive than either the HTC Dream or iphone 3G I've worked with. I'm not a fan of small platform gaming so I'm not upset about not having a large set of games for the device.

      Would I recommend it to home users? No, not really. Would I recommend it to office users? Meh.

    17. Re:Incidentally by nine-times · · Score: 2

      Apple has the people who don't flash a second thought at dropping $1000 on something trivial

      ?

      You do know that you can get a iPhone 3GS for $1, right?

    18. Re:Incidentally by drinkypoo · · Score: 3, Insightful

      You do know that you can get a iPhone 3GS for $1, right?

      You mean, you can get an iPhone 3GS and a contract for $1 plus the contract fees, right?

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    19. Re:Incidentally by dreemernj · · Score: 1

      I've used an Android phone for personal stuff for about 2 years now and a BlackBerry for work for about 5 years. The BB is work issued, and the one I have is old, a Curve 8320. What BBs have you used with good email apps? My 8320 butchers every email. I tried a newer curve, I think a 93xx or something, a Storm, and a couple of other random ones, and they all butchered email as well. I'd consider paying for a new BB out of pocket for work use if it could actually display an email correctly.

      --
      1 (short ton / firkin) = 89.1432354 slugs / keg
    20. Re:Incidentally by nine-times · · Score: 1

      Well that's how people buy phones most of the time, at least here in America. The carriers don't generally even charge you less outside of the contract, so it's $1 plus the cost of the service that you're paying for anyway. So....

      And anyway, if you buy any smartphone without a contract, it's going to cost you at least a couple hundred dollars. iPhones aren't really more expensive than Android phones.

    21. Re:Incidentally by swalve · · Score: 1

      Seriously, what? It is pretty much exactly like using a PC to use email. Click the mail icon with the "new message" star on it. Click the message. Hit "r" to reply, or hit the context/BB menu and select reply. Type. Either double click the trackbutton or hit the context menu and select send.

      To dial the phone, depending on how you've set the phone up, (dial from home screen or not), you just hit the call button, type numbers and hit the call button again. How could it be simpler? And not knowing what button to hit to hang up a call? It's the dedicated button for ending calls!

      Maybe it's a style thing. I see people with Android and iOS phones, and it's always "swipe, swipe, swipe, swipe, swipe, ok, now I see the message" where for blackberry users it is "click, click ok now I see the message"

      Oh, and the trackspot: you are using it wrong. It works exactly like a trackpad on a notebook. Swiping it is SUPPOSED to scroll up or down like crazy. To not do that, just move your finger at a normal speed.

    22. Re:Incidentally by Anonymous Coward · · Score: 0

      Well, most geeks I know use an Android or a dumb-phone, because they refuse to give money to Apple due to their lock-in strategies and so on. Meanwhile, most "hipsters" I know use Apple because it's expensive and shiny.

    23. Re:Incidentally by Jahf · · Score: 1

      As a telecommuting business professional I've gone from BB (Pearl, for 2 years) to iPhone 3 (for 2 years) and have now been on Android (for 1.5 years). Each move was the right one for its time, and I have never once looked back.

      I played with a BB Storm ... hated it. 100%.

      Was iPhone ready for my business before v3? Nope. BB was the right place.

      Was Android ready for my business before v2.1? Nope. iPhone was doing it better.

      Now? I have multiple Android devices: 2.2, 2.3, 3.1 and 4.0 ... and I'll be having more.

      I'm not a hipster (I'm way to old to even pretend) ... if I was I'd have had an iPhone instead of my Pearl. And based on the ones I do know I'd still have an iPhone instead of my Android. NONE of the pro-geeks (coders included) I know want iOS right now on their phone. Some want an iPad and stick with their iPhones for interop. But the tablet story is starting to shift, too.

      (the above was just a hint to you: if you thought most hipsters at university use Android now ... maybe they finally clued in)

      --
      It is more productive to voice thoughtful opinions (reply) than to judge (moderate) others.
    24. Re:Incidentally by Ironhandx · · Score: 1

      Your corporate environment needs some updating if an Android device can't do everything you need it to.

      The only thing it doesn't have these days is the end-to-end encrypted messenger service.

      As for government, they're always slow in changing but my Provincial government here in Canada is actually rolling out an exclusively Android based market because of the fact that their IT guys can run custom apps on them quite easily. The few custom apps and settings gain back 95% of the security they're losing from the blackberries and the other 5% can take a hike due to the productivity increase from the phones.

    25. Re:Incidentally by Anonymous Coward · · Score: 0

      You realize you also run into those contract fees on Android, right?

      In general Android smartphones end up being no cheaper TCO than Apple for phone plus carrier plan.

    26. Re:Incidentally by evilRhino · · Score: 1

      Am I remembering incorrectly, but didn't RIM shut down the service during the riot and also allow police access to private messages in an attempt to suppress the riot? If I'm wrong, I blame people for reporting on hypotheticals.

    27. Re:Incidentally by spxero · · Score: 1

      That right there is the problem. Not the phone, but the users. As a previous poster stated (and the article mentioned), the only people buying a new Blackberry are the ones that already have an old Blackberry. RIM needs to start thinking about what they can offer to consumers (and business) that no one else does. They don't have the app market, music/video store, or appeal that both Apple and Android have.

      What RIM needs to do is go to the carriers and give them whatever cash is left to allow BB phones a 100% truly unlimited-in-ever-sense data plan. A few years ago when I was shopping for data plans, the iPhone "unlimited" was somewhere around $30/mo, and the Blackberry "unlimited" was $50-60/mo. This may be the fault of the carriers, but it hurts RIM nonetheless. If WinMo and RIM want to compete they need to offer what no one else does: unlimited data.

      Oh, and they need to stop forcing that sh!tty BB Enterprise Server. We're not paying an extra $60k/year to duplicate the functionality of our current mail server.

    28. Re:Incidentally by Anonymous Coward · · Score: 0

      Most geeks I know use Android, most hipster "geeks" use iPhone. You are living in an imaginary land of rainbows and angel food cake. I wouldn't be surprised at a college hipster movement to use Android since iPhone has probably been around too long for the new batch of kids coming in.

    29. Re:Incidentally by ElitistWhiner · · Score: 1

      Bold user 1+ yr and RIM consumer since 7230 version BB here to tell you nothing has changed in those years. RIM are still _the_ clear win-win choice for 1) communication 2) expediency 3) reliability. Specifically, the hardware works you can hear callers, they you and dropped calls are not what they are famous for unlike the competition. Connection is the watchword with LED notifier built-in to the handset. Reliable as even the 7230BB remains in working order after laying it down to rest for an iPhone fantasy that lasted 6mos. No service matches RIM push technology, sorry Apple fandom et. al. it just doesn't compare. Nor does anything come close to BBM for telepresence staying connected.

      RIMM fucked up. The orig poster aptly states like desktop publishing before it, BlackBerry missed the golden opportunity leaving others to deliver the promise of corporate command and control communications in the palm of your hand. Smart people know a good idea when they see it even though they aren't an IBM or .gov

    30. Re:Incidentally by toolo · · Score: 1

      The untold story here is that a lot of corporate strategies are moving to BYOD (bring your own device) and they just provide the security through Good or ActiveSync, particularly as orgs move to cloud based email solutions - and corporate cell phone plans are robbery.

      Just like companies stopped paying for DSL and ISDN lines, cell phones are quickly becoming the next on the chopping block. BB is feeling this because they ignored the consumer market. The open alternatives for mobile email hosting are too cheap to ignore and 'good enough', particularly because corps are paying for Exchange CALs AND BB licenses AND for the phone AND for the plan. Doesn't make financial sense for companies to carry all that cost when you are available 99% of the time anyway when it matters on a laptop.

    31. Re:Incidentally by Belial6 · · Score: 1

      I have never used a Blackberry beyond picking one up in a phone store years ago, but what you are describing is a common problem. People get the idea that the first way they see something is the 'right' way. Even if it is less efficient.

    32. Re:Incidentally by shutdown+-p+now · · Score: 1

      Seriously, what? It is pretty much exactly like using a PC to use email. Click the mail icon with the "new message" star on it. Click the message. Hit "r" to reply, or hit the context/BB menu and select reply. Type. Either double click the trackbutton or hit the context menu and select send.

      The moment you start saying "click" and "double-click" in the context of a compact mobile device with a touchscreen, it's instant epic fail.

    33. Re:Incidentally by Belial6 · · Score: 1

      The "people only use Android because they are poor" argument is stupid. You might as well buy a Cadillac and have gold caps put on your teeth to show how "rich" you are while you are at it. The cost of the phone is a minority part of the cost of owning a smart phone. People buy Android phones because they like them better. I have a work issued iPhone. I leave it on the shelf plugged into the Mac that almost never gets used with the phone number forwarding to my Android phone. Why? Because the iPhone is inferior to my Android phone. It's the same reason I run Windows 7 for day to day use instead of using the Mac. The Mac and iPhone get used for testing purposes, and that is about it.

    34. Re:Incidentally by SexyHamster · · Score: 1

      What BBs have you used with good email apps? My 8320 butchers every email.

      I have a 9800 Torch running 6. I don't imagine it would be any better at displaying the emails you've had mangled.

      The reason I like it is it's simple and quick and I deal primarily with text based emails which it works well with. I do receive the odd html message that has most of its graphics ignored, but the html messages I get are generally auto generated reports I can ignore until I'm at a workstation.

      In my case if I'm reading email on my phone it's often not because I'm hours away from full computer access. I'm generally just in a server room or driving between sites.

    35. Re:Incidentally by Anonymous Coward · · Score: 0

      So, prior to Android 4, how do you see running apps? (long-hold the home button .. except it won't show you "running" apps, it'll show you "apps that were recently run, and haven't been force-closed", but most of the apps were auto closed by the system) And how do you close one? (you long-hold the app in the launcher, tap Application Info, tap Force Close, and hope it actually closes)

      How do you get to any system settings in Android 4? (hint, it's through the notifications area .. what?)

      How do you actually open more than one thing at a time? (never guaranteed to be able to happen, very few apps actually respond to the "resume" signal by coming up exactly the same way you left them, which is what they are supposed to do, to mimic the appearance of being able to multitask)

      How do you uninstall something in Android 4? (i don't recall figuring this one out yet, but I must have because I had to do it to switch between my development and release apps)

      It's like the people who failed so miserably at GNOME 2.0, and the people who failed so miserably at Windows ME got together with a touch-screen device and said OH LET'S MAKE A NEW SYSTEM.

    36. Re:Incidentally by Belial6 · · Score: 1

      Yep, the only carrier that I am aware of that doesn't charge you for the phone as part of the contract price is T-Mobile, and I don't think they have the iPhone.

    37. Re:Incidentally by jbolden · · Score: 1

      what young consumer wants to be a part of that?

      Youngsters who most text / email / twitter.... They live in countries where they can get cheap smallish data plan and unlimited texting / messaging plans with a BlackBerry and they love them. RIM should be pushing those plans in the USA.

    38. Re:Incidentally by jbolden · · Score: 1

      People have given you phone advantages.

      Take RIM-MVS. You can tie your corporate PBX with your entire corporate Universal Communication Suite directly into your Blackberry. That means your dial the office extension and if they are on the road their phone rings. You dial the cell and they are at the office their deskphone rings.

      The company can even directly connect to the carrier and route calls via their own MPLS. So for example if they want all calls recorded (like brokers or medical personel) a cell to call will go through their recording system with neither party having to do anything other than dial a phone number. That call is then available to attach to an electronic medical record. Blackberry also has built in security hardware so you can order drugs from major commercial pharmacies directly via apps with security information recorded.

    39. Re:Incidentally by jbolden · · Score: 1

      Hate to solicit business on /. but we are working with companies that are trying to migrate to BES and MVS features for iPhone.

      If you are serious and would like to talk: http://bluelotussidc.com/

    40. Re:Incidentally by narcc · · Score: 1

      The moment you start saying "click" and "double-click" in the context of a compact mobile device with a touchscreen, it's instant epic fail.

      Except he's talking about a non-touchscreen phone.

      Additionally, (for the most part) he's talking about short-cuts that make using the device faster and easier.

      You'd be amazed at how much more productive a power-user can be with a trackpad and keyboard on a BB phone. With a phone like the 9900 (with a touchscreen) you gain the few advantages of a touchscreen without giving up the huge advantages of dedicated keys, keyboard, and the trackpad. (honestly, I don't know how anyone uses a touchscreen phone for typing beyond the occasional tweet without a trackpad for moving the cursor, selecting text, etc.)

    41. Re:Incidentally by narcc · · Score: 1

      I've never been left wondering "now where do I find that feature?"

      Really? I've had the exact opposite experience. (No problems with BB, Android left me searching and searching)

    42. Re:Incidentally by narcc · · Score: 1

      Wait for what? It's an impressive device.

      Oh, you mean "wait a few months for the QNX handsets" -- I can see how that would be disappointing, not being able to get your hands on one for a couple years.

    43. Re:Incidentally by nine-times · · Score: 1

      I'm saying wait for a few months until you get sick of it crashing, giving you useless notifications, and failing to send/receive email. Wait until you run into someone who shows you an incredibly useful or entertaining app on their Apple or Android phone, and you realize that you can't use it. Just wait. You got it yesterday, and anything can be cool for a day or two.

    44. Re:Incidentally by narcc · · Score: 1

      I'm saying wait for a few months until you get sick of it crashing, giving you useless notifications, and failing to send/receive email.

      I see that you're not familiar at all with BlackBerry. I've been using them since the 7290 and can count on one hand the number of times I've had mine crash.

      Yeah, I've not found anything that iOS or Android offer that would make me give up the usability, stability, and productivity ganes BB offers me over the competition.

    45. Re:Incidentally by shutdown+-p+now · · Score: 1

      Except he's talking about a non-touchscreen phone.

      You're not making your case here - that promotes it from "epic fail" to "monumental fail".

    46. Re:Incidentally by nine-times · · Score: 1

      I've had a Blackberry Bold for a year, and I've supported lots of Blackberries over the years. Right now, I support multiple companies with different BES setups (some in-house, others hosted; some which I administer/administer, others that are administered by others) and I can say without a doubt that I see way more problems with Blackberries crashing and failing to send/receive mail than iOS or Android devices.

      BES is often at fault. It's an outdated and poorly designed system, and it unfortunately creates a single worldwide point of failure.

    47. Re:Incidentally by Xoltri · · Score: 1

      Just wait a week, you will learn to hate it. Randomly locks up, pocket dials, random hourglass for 10 seconds, can't do 1/8 of what other phones can do, severely limited app store. It's about 3 years behind in features by my guess.

      Also, I would like to find the person at RIM that keeps putting the lock/unlock button as a single button on the top of the phone and give them a piece of my mind. Guess what happens when you push the phone into your pocket? Yeah, it unlocks. Then it sends random contacts questionable photos, or dials a manager at 12:30 in the morning and leaves a 10 minute long message while you and your friends are doing shots. Or at the very least it drains your battery as it opens random applications.

      The ONLY reason I still have a F*&*)(%G Blackberry phone is because it is company provided. I curse it every day, but luckily my company is discussing changing this policy, and I can't wait.

      --
      -Xoltri
    48. Re:Incidentally by narcc · · Score: 1

      I don't follow. Touchscreen UI's are pretty awful for anything except scrolling and clicking giant icons.

      So ... that the phone is easy to use and has lot's of handy shortcuts makes it bad because it doesn't have a useless touchscreen?

    49. Re:Incidentally by narcc · · Score: 1

      BES is often at fault. It's an outdated and poorly designed system, and it unfortunately creates a single worldwide point of failure.

      Sorry if I doubt your claims, it's just that this statement doesn't make any sense at all. Just about everyone runs their own BES server, you know, so that phones have access to the trusted side of the network.

      I don't know what the point of using RIM's hosted BES solution would be? I guess if you only needed basic management.

      Still, it's just uninformed to call it a "single worldwide point of failure".

    50. Re:Incidentally by perryizgr8 · · Score: 1

      yeah and not be able to run any app on it properly.

      --
      Wealth is the gift that keeps on giving.
    51. Re:Incidentally by Xacid · · Score: 1

      I'm actually really curious to see how the iphone holds up in a corporate environment. Our company is also talking about converting to those as wells but I still much prefer having a tactile keyboard which is a bit of a downer for me for the iphone.

      You did nail a good point with regard to doing presentations from it - that's definitely a handy feature.

      One thing worth noting - I hated the previous Blackberries I've interacted with but the one I have supports multi touch which SIGNIFICANTLY improves the user experience and just nails the kind of UI I prefer at this time.

    52. Re:Incidentally by nine-times · · Score: 1

      When I talked about "hosted" BES, I'm referring to hosted email providers who also provide Blackberry support. But that's not what I'm talking about when I reference a "single point of failure". I'm talking about the multiple instances in the past few years when every Blackberry in the world stopped working because RIM's network was having routing problems.

      In short, even if you have your own BES server, messages are still transmitted through RIM's servers. RIM's servers go down, and your Blackberry doesn't get messages.

    53. Re:Incidentally by Xacid · · Score: 1

      I don't disagree except on the point that we're probably defining "young" significantly different.

    54. Re:Incidentally by Xacid · · Score: 1

      Agree 100%. My personal phone is a prepaid android and that carrier simply didn't offer any other type of smartphone. It appears RIM isn't even trying for that market - which appears to be on the rise as people are sick of paying $100+/mo for a single phone.

    55. Re:Incidentally by Xacid · · Score: 1

      I'm a "pocket' phone holder as well but this came with a holster type case which appears to automatically lock it once it's in there. I'm not a fan of the idea of having my gear exposed like that but preventing the scenario you mention might be worth it.

      The button on top is quite annoying though and I'm not sure I'll get used to it. One option might be to get the app that does that swipe lock thing similar to how android does.

    56. Re:Incidentally by narcc · · Score: 1

      So RIM's infrastructure is unreliable?

      They have better up-time than just about every carrier. They have better up time than the electricity in your house. Hell, Apples services have been out longer this year than RIM has in the last 10.

      Don't be ridiculous.

    57. Re:Incidentally by jbolden · · Score: 1

      I agree, they aren't trying. Which is weird because their phones are cheap comparatively, quite often about $100-200 range totally unsubsidized (and most carriers will do low subsidies on prepaids). There is no reason RIM shouldn't be in the 30-300mb month / high texting space.

    58. Re:Incidentally by drinkypoo · · Score: 1

      In general Android smartphones end up being no cheaper TCO than Apple for phone plus carrier plan.

      I don't know about that, but I do know that you can buy a crappy refurb'd android phone for practically nothing if you look around. Do you want them? Maybe not. But at least you have the option.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    59. Re:Incidentally by swalve · · Score: 1

      Sorry. Would "tap" have been easier to understand?

    60. Re:Incidentally by nine-times · · Score: 1

      I dont know what you mean by "they have better uptime than any carrier". I have AT&T, and i dont think I've ever completely lost phone or data services for a whole day. If my mail host has been out for as long as the multi-day outage that RIM suffered last year.

      But that's not really the point anyway. It's an unnecessary additional worldwide point of failure. So ok, let's assume that Blackberry has greater uptime than both my mail host and my carrier. Let's say my carrier goes out for 7 days a year and my email host is complexly unreachable for 8 days a year, and RIM is only out for 3 days. Let's assume that none of these days happen to overlap. This would mean that if I have an iPhone, I would have 15 days a year without email, but with a Blackberry, I would have 18 days without email.

      See what I mean?

    61. Re:Incidentally by narcc · · Score: 1

      Except the three day outage is the longest in RIM's history and the majority of their users were completely unaffected. Of those affected, most only experienced slow-downs. Of those who experienced actual service interruption, it lasted less than 24 hours.

      Their "major outage" which left them with a completely undeserved reputation for reliability was hardly the complete blackout you assume it was.

      And, yes, in total uptime vs. downtime, RIM is more reliable than most (all?) carriers.

      Fun fact, there was one big company that had a continuous 18-day email outage -- Apple (the famous MobileMe outage of 2008)

    62. Re:Incidentally by nine-times · · Score: 1

      Not true. The Blackberry outage prevented all of my clients from using their data for more than 24 hours. I was under the impression that it was every Blackberry in the world, but if not, it was a very widespread problem in NYC. And though it was the worst outage they've had, they had a similar situation just a couple of years ago, and other minor problems in the mean time.

      MobileMe for 18 days? Was is a very limited problem, or was it webmail only? I have a MobileMe account, and it certainly wasn't down for 18 days. I've never noticed an outage last more than a few hours, though I don't use webmail. I've also never had noticeable problems with my Gmail accounts.

      But again, whatever, because the point is that if I was using my Blackberry to access that MobileMe account, than I would have been unable to get access to my email for those 18 days, and then I'd also have been unable to access it for those 3 days during the recent RIM outage. Both.

      And that is the big point here. If your email host goes down, no phone is going to access it. If RIM goes down and the email server is up, then iPhones and Android phones will go ahead fetching email while Blackberries will be useless. RIM added a point of failure that other devices don't have, and that point of failure has failed multiple times. And then there's BES, which is yet another point of failure, so you have two additional points of failure. Ergo, Blackberries are inherently less reliable than other phones.

      And that's still not even talking about the phones themselves, which are also not the most reliable.

    63. Re:Incidentally by narcc · · Score: 1

      I was under the impression that it was every Blackberry in the world

      That's incredibly wrong. I was completely unaffected. The US outage was less than a day in the few places affected.

      Ergo, Blackberries are inherently less reliable than other phones.

      Which would be true except that they've historically been far more reliable than other phones. Their services are also far more reliable than other services, as history shows.

      Why is it so important to you that BlackBerry be unreliable? It's clearly not, and has a very long history of being reliable and secure. It wasn't until the recent outage (which was the longest in the companies history) that all this talk about their services being unreliable started.

      It only annoys me because terribly unreliable mobile services (iCloud, for example) have been getting a pass. If you want reliability, RIM is obviously the way to go; yet less reliable services are often recommend in their place because of this nonsense meme.

    64. Re:Incidentally by nine-times · · Score: 1

      That's incredibly wrong. I was completely unaffected. The US outage was less than a day in the few places affected.

      I'll take your word for it, but the news was reporting the problem as ubiquitous and worldwide, and my experience was having loads of people calling into my office over the span of a couple days saying, "My Blackberry hasn't worked for 2 days straight. Fix it!". (My office supports these things across different setups, different companies)

      Which would be true except that they've historically been far more reliable than other phones. Their services are also far more reliable than other services, as history shows.

      Who's history? Your personal history? I've just explained how they're going to be inherently less reliable than the competition in a mathematical form, and you haven't even given a counter argument.

      Why is it so important to you that BlackBerry be unreliable?

      Well there are two main reasons. First, I'm attached to the truth, so it's not so much about wanted Blackberries to be unreliable, but more that they *are* unreliable, and I'm stating it. Second, I have to support mobile phones as part of my job, and Blackberries cause me a lot of trouble.

      But that raises the question, why is it so important to you that you convince people they're reliable?

      It only annoys me because terribly unreliable mobile services (iCloud, for example) have been getting a pass.

      But Blackberries don't really compete with iCloud. Blackberries are competing with iPhones. You could connect your Blackberry to download mail from your iCloud account, and then if iCloud had an outage, you would be no better off than if you had an iPhone. RIM doesn't stop iCloud from having outages, nor do they stop your Exchange server from crashing. But unlike RIM, Apple doesn't force you to use their servers in order to fetch your email, so if all of Apple's servers die, it doesn't make your iPhone useless.

      So let me explain this again: it doesn't matter if RIM has very little downtime. If they have any downtime, it represents additional downtime that you wouldn't have without RIM. Let's say you have an Exchange server with BES. The exchange server will have [X] minutes of downtime no matter what, and then both your Blackberry and Android phone will not be able to get email. However, if the BES server has [y] minutes of downtime, the Android phone will continue to get email, but Blackberries won't during that time. And then RIM's infrastructure fails for [z] minutes. So now the Android phones on your mail server have been down for [x] minutes, but your Blackberries have been down for [x]+[y]+[z] minutes. No matter how small y and z are, if they're not zero, than the Blackberry is less reliable.

      And regardless of your claims that RIM is super reliable, I've seen lots of problems over the years. It just doesn't always make the news.

    65. Re:Incidentally by narcc · · Score: 1

      the news was reporting the problem as ubiquitous and worldwide

      Actually, it didn't at the time (Go, and see for your self) -- though there were a few articles after the fact that mentioned the outage, with various degrees of accuracy (one even claimed it lasted 5 days!)

      As for your nonsense little "methematical" speculation -- well, it's pretty clear that it's total nonsense. It also doesn't appears that you know what a BES server is for.

      Honestly, I don't know why we're even having this discussion. You can check everything I've said for yourself. Not that I believe for an instant that you will.

    66. Re:Incidentally by nine-times · · Score: 1

      As for your nonsense little "methematical" speculation -- well, it's pretty clear that it's total nonsense.

      Well that's a nice, logical argument. I don't know what I was thinking. I always feel silly when someone trumps me with the "obviously you don't know what you're talking about!" argument.

    67. Re:Incidentally by narcc · · Score: 1

      Well, it is nonsense! I suspected that you knew it was nonsense ahead of time, considering the number of factors related to reliability that you must have considered (and purposefully ignored) ahead of time.

      Maybe I gave you too much credit?

    68. Re:Incidentally by RubberMallet · · Score: 1

      Lets see...

      - I can type faster and more accurately on my Android than I can on the micro buttons of my Curve.
      - I can easily make a call, answer a call and hang up a call with my Android, yet with my Curve, I have to peck at microscopic buttons on the left side of the keyboard, and I have to try and remember which button it is to hang up - I always want to hit the one just to the right of the touch pad.. every single time... which leaves the call open.
      - I don't have to swipe swipe swipe swipe swipe to use my Android.. it's an Android, not an iPhone (I detest those phones too... more than BBs actually)
      - Saying "You're using it wrong" doesn't help me at all. i know how to use it.. and it's annoying. Scroll scroll scroll scroll... it's worse than swipe swipe swipe

      Worst of all.. call quality. Oh man.. it's horrible. On the same stupid mobile provider as my Android phone, and it is consistently worse by several orders of magnitude. People I call for business are constantly commenting on how bad the call quality is.. .it's as bad as it was with my Sony Experia (an Android phone which I threw in the trash it was so crappy).

      This is not just my experience... it is echoed by each and every co-worker where I work... no one likes their BB phone. The only ones who might begrudgingly admit it's "not bad" are the Touch owners. I am not providing a view on these phones as someone who poked at one in the shops.. I use one every day, and I can say with confidence (as can everyone I know who has one) it's a crap phone from top to bottom.

    69. Re:Incidentally by nine-times · · Score: 1

      And more of the "obviously you don't know what you're talking about!" argument. I'm just glad you didn't go for the "you're a doody head and nobody likes you" argument, because then I'd just have no hope of winning.

    70. Re:Incidentally by narcc · · Score: 1

      It was more of a "you're intentionally ignoring factors" argument. But, again, you knew that. You need to seriously revise your little "mathematical proof" -- as it stands now, it's nonsense. (As I've explained, and as you likely already knew.)

    71. Re:Incidentally by nine-times · · Score: 1

      No, you actually haven't explained, but I'm willing to drop it if you are.

    72. Re:Incidentally by narcc · · Score: 1

      Sounds good to me

  9. Engineering quality. by Anonymous Coward · · Score: 5, Insightful

    RIM's failure is attributable, in no small part, to flat-out engineering laziness. For example, I recall their networking APIs made developers responsible for figuring out which transport mechanism (e.g., cellular, wi-fi) was available when they wanted a HTTP connection. That's nonsense. The developer just wants a connection. Irritants like these were systemic, and these make developing quality software nearly impossible. Granted, users don't see that part, but they do experience it indirectly as programmers are forced to reinvent solutions to simple tasks that ought to be high level abstractions.

    1. Re:Engineering quality. by Anonymous Coward · · Score: 0

      RIM's failure is attributable, in no small part, to flat-out engineering laziness. For example, I recall their networking APIs made developers responsible for figuring out which transport mechanism (e.g., cellular, wi-fi) was available when they wanted a HTTP connection. That's nonsense. The developer just wants a connection. Irritants like these were systemic, and these make developing quality software nearly impossible. Granted, users don't see that part, but they do experience it indirectly as programmers are forced to reinvent solutions to simple tasks that ought to be high level abstractions.

      Couldn't agree more. Constantly frustrated by the level of re-engineering of concepts we take as granted in the Android and iPhone development arenas.

    2. Re:Engineering quality. by jeffmeden · · Score: 1

      RIM's failure is attributable, in no small part, to flat-out engineering laziness.

      You try taking a $612M hit directly to your bottom line and see how much free time you have left to be "industrious". RIMs mistake was in rolling over to NTP and expecting that they wouldn't be the only one that NTP brutally dominated in court (despite the technology on other platforms being pretty much identical). NTP had $615 million in the bank, why would they bother with any more time in court instead of just settle for some low-ball licensing deals? After that, competitors had such a huge advantage on RIM even just from a R&D spending standpoint that the death of RIM was inevitable.

    3. Re:Engineering quality. by swalve · · Score: 1

      Seems like a feature for apps to be able to decide which transport to choose, so high bandwidth apps can decide to not do high bandwidth things when they are on the expensive (or slower) transport.

    4. Re:Engineering quality. by Anonymous Coward · · Score: 0

      This has been the case since RIM's heyday, when they went unchallenged by iPhones and Android-powered devices. Their software's been junk for years, but it was the only game in town. Once they started taking blows--financially or otherwise--the sloppy work they'd done came back to bite them.

    5. Re:Engineering quality. by Just+Some+Guy · · Score: 1

      Seems like a feature for apps to be able to decide which transport to choose, so high bandwidth apps can decide to not do high bandwidth things when they are on the expensive (or slower) transport.

      Feature, maybe, but that would be a horrible implementation. I'm not a mobile programmer, but I could see the value in having an API call like open(remotehost,port,IS_LARGE_XFR). Then the OS can either pick from the best available option, or return a failure message if no satisfactory transports were online. Why make the programmer have to decide?

      --
      Dewey, what part of this looks like authorities should be involved?
    6. Re:Engineering quality. by Anonymous Coward · · Score: 0

      So RIM may still be competitive with the market leaders if not for the patent wars. What can we do to end these destructive events, the patent wars seem to be causing more harm than good, don't they?

    7. Re:Engineering quality. by Anonymous Coward · · Score: 0

      Seems like laziness to force the needs of the 20% on the remaining 80. In other words, chances are good you don't care when you're pulling down tweets.

    8. Re:Engineering quality. by Anonymous Coward · · Score: 0

      The idea is that you need to be able to tell what connection you have, so that you can determine if you should make certain requests. You don't want to stream 1kbit M4V data over your cell connection that you pay by the kilobyte for, right?

    9. Re:Engineering quality. by narcc · · Score: 1

      I recall their networking APIs made developers responsible for figuring out which transport mechanism (e.g., cellular, wi-fi) was available when they wanted a HTTP connection. That's nonsense.

      It's one call to get a list of connections. It's the easiest thing in the world.

      Besides, that's a good thing. If I write an app that pulls down a lot of data (say, for an update) I can alert the user if they're not on wifi or even just wait until the phone is on wifi, for example. You can easily think of many different reasons why an app should know what kind of connection you're on!

    10. Re:Engineering quality. by narcc · · Score: 1

      Look like neither one of you have developed for BB. Android development is an absolute nightmare compared to what RIM is currently offering.

    11. Re:Engineering quality. by yabos · · Score: 1

      The iPhone SDK has the ability to determine if you are on the cell network or wifi. But the difference is, to open an connection you don't have to know what network you are on.

    12. Re:Engineering quality. by narcc · · Score: 1

      Why make the programmer have to decide?

      Because it's ridiculously simple to do, and it's very often a decision that the developer actually wants to make on their own?

  10. Sinking ship by prisoner-of-enigma · · Score: 2

    I've heard of rats deserting a sinking ship but this is the first time I've heard of them being *cast overboard* as well!

    I had a co-worker who left a great position at a good company to go work for RIM about a year ago. Everybody told him he was nuts. I get the feeling he's regretting that decision right about now.

    --
    In the end they will lay their freedom at our feet and say to us, Make us your slaves, but feed us. - Fyodor Dostoyevsky
  11. Boggles mind to think about how they squandered by Sgs-Cruz · · Score: 5, Interesting

    Having only recently gotten into the smartphone game (July 2011), I didn't really know anything about the industry back when RIM/Blackberry was king.

    But now, having read some about it... wow, what a waste. They basically had huge, fat, margins, essentially no competition in the smartphone arena, for almost five years - and freaking sat on it and did almost nothing. Meanwhile Apple and Google were in the lab inventing the future. Unbelievable.

    Like most Canadians the story concerns me because what does it say about the country? I sometimes wonder - even if RIM had had a clue and tried to come up with something iPhone- or Android-like, could they have done it without the California engineer and developer community? They had the money, but could they have enticed the brilliant graduates of top American schools to move to Ontario? And I don't mean to say that Canadian engineers aren't good, but that Apple and Google have access to a global talent pool - did/does RIM? (Fascinating question: How much does snow and ice have to do with the fortunes of a mobile phone developer?)

    It's a sad but interesting story all around. I hope they can turn things around but I don't see much chance of it at this point.

    --

    Karma: pi (Mostly due to circular reasoning in posts).

    1. Re:Boggles mind to think about how they squandered by alen · · Score: 2

      RIM was only ever good for the enterprise market to give employees email on the go. first it was the execs and then the worker bees so they couldn't give the excuse that they couldn't work on the weekend because they didn't see the email.

      the original iphone was overpriced but it looked cool. original androids were crappola. RIM had years to release a new product but they stuck to their BES/BIS investment. can't blame them. after spending billions of $$$ on a cloud computing solution before cloud was everywhere how do you go to the board of directors and tell them to dump it all and start from scratch?

    2. Re:Boggles mind to think about how they squandered by DrgnDancer · · Score: 1

      Fascinating question: How much does snow and ice have to do with the fortunes of a mobile phone developer?

      Well I don't know about mobile per se, but Boston is one of the larger innovation hubs outside California in the US (These days more biotech than straight IT stuff, but there's some of that too), and the climate isn't that different from Ontario. Vancouver also is in the same climate zone as Redmond more or less. I can't help but think that the rather beautiful SF Bay area climate doesn't hurt them though.

      --
      I don't need a million points of light, just two points of multi-mode fiber and a 10 Gig-E router.
    3. Re:Boggles mind to think about how they squandered by Amouth · · Score: 1

      i wouldn't count RIM's system as a "cloud computing solution" from everything i've ever read on the many many many outages they have had, their systems do not scale well at all.

      --
      '...if only "Jumping to a Conclusion" was an event in the Olympics.'
    4. Re:Boggles mind to think about how they squandered by na1led · · Score: 4, Insightful

      RIM's failure is due to their focus on getting support contracts with businesses. They're biggest selling product was BES which was plagued with bugs and issues. Our company used to have a BES server, and almost every week we had issues with it. RIM's support was also a joke, and sometimes they couldn't even fix a problem that was related to their product. Put it simple, the rest of world moved on to new upgrades, and RIM stayed stagnant.

      --
      -- By all means let's be open-minded, but not so open-minded that our brains drop out.
    5. Re:Boggles mind to think about how they squandered by webscathe · · Score: 1

      They're biggest selling product was BES which was plagued with bugs and issues.

      In my years in IT I've been least impressed with the usability of the BES. When it's installed properly and configured correctly it generally just works, and I really appreciate its integration with corporate mail systems, but actually getting in and using the product could not be less intuitive. It's just an ugly and horribly designed piece of software, and their new version 5, which went mostly web based is even worse than their older non-web based app.

      FTA, "We plan to refocus on the enterprise business and capitalize on our leading position in this segment." If that truly is the case, they need to seriously attend to BES and its usability because that's really the biggest thing that differentiates BlackBerry from other smart phone experiences in the enterprise.

    6. Re:Boggles mind to think about how they squandered by Anonymous Coward · · Score: 0

      BES/BIS wasn't/isn't the problem. It's not what you call trivial to pick up and use but, especially with BESX, it doesn't take a genius to figure out basic deployment options. In fact, that is still one area where RIM still has an edge, albeit a decidedly shrinking one as the Android ecosystem as well as the iOS ecosystem have started playing catchup in the deployment and management arena.

      No, the problems lay in hardware and software limitations. RIM didn't keep up with the user experiences in either of those areas. Yes, for corporate email, RIM was king. But when you have one main feature with which you rule the roost, and others are able to make their version "good enough", you need to expand or you will eventually die as they pile on other capabilities.

      On the hardware side, simple things like camera resolution, rear and front facing dual cameras, built in WiFi AP functionality (to provide 802.11 to other devices for example), various ports to link to other devices... all of these are things which allow you to use your phone for things beyond business email and which the vast majority of BB devices fail to offer. These features have now become de rigeur and you are hardpressed to find smartphones without at least some of them.

      The worst problem lies on the software side of things though. Granted, no one has duplicated the phenomenon of the iTunes store for apps, and it's not like RIM was likely to try to swing their own music deals, but the ease which users have to purchase third party apps for their iPhones and Androids far surpasses that of the BB experience. As for music, perhaps they could have licensed from Microsoft (though they are a competitor), or perhaps something like Rhapsody. It would have made the BlackBerry feel a little less fungible, a little more indispensable. Furthermore, the toolchain at least has the appearance of being much more accessible in both cases than for developing for the BB environment. And of course, as has been pointed out elsewhere, simple things like providing a full featured web browser could have gone a long way toward giving users a better experience when they use their BlackBerry for something other than email.

      All in all, RIM didn't so much ignore their strengths as they ignored their weaknesses. Whether that was due to arrogance or cluelessness is something we may never know.

    7. Re:Boggles mind to think about how they squandered by jeffmeden · · Score: 5, Informative

      Having only recently gotten into the smartphone game (July 2011), I didn't really know anything about the industry back when RIM/Blackberry was king.

      But now, having read some about it... wow, what a waste. They basically had huge, fat, margins, essentially no competition in the smartphone arena, for almost five years - and freaking sat on it and did almost nothing. Meanwhile Apple and Google were in the lab inventing the future. Unbelievable.

      Like most Canadians the story concerns me because what does it say about the country?

      Go back and read about the NTP settlement. RIM was brutalized in a way that's hard to compare. And those fat margins? Every penny went to paying the patent troll under the bridge so they could take their phones to market.

    8. Re:Boggles mind to think about how they squandered by jeffmeden · · Score: 1

      i wouldn't count RIM's system as a "cloud computing solution" from everything i've ever read on the many many many outages they have had, their systems do not scale well at all.

      i wouldn't count RIM's system as a "cloud computing solution" from everything i've ever read on the many many many outages they have had, their systems do not scale well at all.

      Who said they weren't full of thunderstorms? Yes RIM was in the cloud before it was cool, the outages were a regular and inevitable byproduct of a system that was only mildly redundant (basically just like all cloud solutions now) and since they will probably be gone to dust before the new cloud wave hits full speed, expect the same lessons to be re-learned all over again.

    9. Re:Boggles mind to think about how they squandered by aclarke · · Score: 1

      Huh? A quick search of the RIM jobs site lists openings in TX, CA, FL, GA, IL, WA, SC, NC, and CT. And that was just until I got sick of listing states. The real point though is that the University of Waterloo has one of the most highly regarded Computer Science programs in the world. At one point, the Math & Computer Science facility was also the largest in the world. I don't know if it still is. International corporations are the ones coming to Waterloo to recruit grads.

      UW of course isn't the only game in town (OK, province). Queens, U of T and lots of other schools have great computer science or engineering programs. RIM is easily geographically positioned enough to take advantage of international talent, and they're placed adjacent to arguably the best university in the country. I don't think RIM's problem right now is access to talent. It's more likely to be convincing qualified individuals for those few jobs that are actually open, that they should consider RIM as an employer. For example, a few months ago I was looking for a different job. I got a couple calls from Yahoo for a "Distinguished Architect" position. I ended up saying no and taking a different job with a much less fancy title, with a much smaller company. Working for Yahoo would have meant moving, and I wasn't sure I'd be employed three months later once Yahoo went through its next "re-org".

    10. Re:Boggles mind to think about how they squandered by Sponge+Bath · · Score: 1

      Like most Canadians the story concerns me because what does it say about the country?

      It says Canada has an environment that allows world class innovation (rise of RIM), and there is no magic solution for world class corporate hubris (stagnation and marginalization of RIM).

    11. Re:Boggles mind to think about how they squandered by bjb · · Score: 1

      They basically had huge, fat, margins, essentially no competition in the smartphone arena, for almost five years - and freaking sat on it and did almost nothing. Meanwhile Apple and Google were in the lab inventing the future. Unbelievable.

      Sounds like Palm (pre-WebOS) all over again. This is what happens when a company takes over a market segment and then doesn't aggressively push forward. Nobody is steering the company vision.

      --
      Never hit your grandmother with a shovel, for it leaves a bad impression on her mind...
    12. Re:Boggles mind to think about how they squandered by ArsenneLupin · · Score: 1

      A quick search of the RIM jobs site lists openings in TX, CA, FL, GA, IL, WA, SC, NC, and CT.

      And almost everywhere else on the face of earth too. But I have a suspicion that these jobs are not actually jobs for the brain, but rather jobs for the tongue...

    13. Re:Boggles mind to think about how they squandered by nine-times · · Score: 3, Insightful

      It's a common problem. You've seen companies fail due to this sort of thing, (e.g. Palm) and you've plenty of other companies go through years of sitting on their hands and failing to improve their products (including Apple, Microsoft, Motorola). It's a problem of upper management being short-sighted and risk-averse.

      The management probably didn't want to spend too much money on R&D, because that cuts into their profits. Why not keep squeezing the cash-cow they have? You saw this debate recently within Google, where people on Slashdot were arguing about whether Google should be funding all these experimental products, or whether that was a waste of shareholders' money. People don't like spending money, and any exertion of time and effort and money will threaten to alter the status quo. People don't like altering the status quo, especially not when the status quo is working for them.

      But then they're also short-sighted. They don't think about how the world changes and technology changes. They don't have a long-term plan for remaining dominant, because they haven't yet taken note of the challengers. They think, "We're so important, we'll never be displaced."

      This is often how the powerful fall.

    14. Re:Boggles mind to think about how they squandered by Amouth · · Score: 1

      well i give the concept of "cloud" computing a little more credit than just a name.. if you look at something like AWS/EC2 they provide a very good platform for designing and implementing a system that can scale quickly and affordable.. RIM's back end was not what you would consider a distributed system. redundancy and the ability to grow capacity based on demand are completely different subjects and shouldn't be confused. a "cloud" computing solution would allow growth based on demand.. but both a "cloud" and a non scalable system both should have redundancy.

      --
      '...if only "Jumping to a Conclusion" was an event in the Olympics.'
    15. Re:Boggles mind to think about how they squandered by whisking · · Score: 1

      They basically had huge, fat, margins, essentially no competition in the smartphone arena, for almost five years ...

      RIM has always been a tiny phone manufacturer. Did they ever get to two digit market share even with smartphones? A random page with 2006 smartphone market shares, puts Nokia at 50.2% and RIM at 8.3%. Next year to that iPhone was released and it has been steady downward trend for both of those manufacturers...

    16. Re:Boggles mind to think about how they squandered by 4phun · · Score: 1

      They had the money, but could they have enticed the brilliant graduates of top American schools to move to Ontario? And I don't mean to say that Canadian engineers aren't good, but that Apple and Google have access to a global talent pool - did/does RIM? (Fascinating question: How much does snow and ice have to do with the fortunes of a mobile phone developer?)

      Doesn't Finland, home of Nokia's world class mobile technology, have snow and ice too?

    17. Re:Boggles mind to think about how they squandered by nine-times · · Score: 1

      They're biggest selling product was BES which was plagued with bugs and issues. Our company used to have a BES server, and almost every week we had issues with it.

      Yeah, well the whole reason RIM was successful in the first place was because of BES. Aside from BES, there used to be no real way to push email, contacts, and calendar events to mobile devices. Every business was buying Blackberries.

      While Blackberry was sitting around collecting their money from expensive licensing of crappy old software, Microsoft pushed out ActiveSync, integrated directly into Exchange. With no extra software and very little configuration, IT admins suddenly got similar push capabilities to iPhones, Android phones, and Windows phones. It didn't have all the same capabilities, but it was much more stable and reliable.

      For all the talk about Blackberry being the best, most reliable, most secure mobile platform for businesses, it's junky and unreliable.

    18. Re:Boggles mind to think about how they squandered by Sgs-Cruz · · Score: 3, Interesting

      Haha, I guess that's true. Maybe what it most says is that Canadians are insecure because we wring our hands over a single big company falling from greatness :) But on the other hand, didn't Nortel go much the same way?

      I guess it's a problem for smaller countries where their is only one world-class player in a given market. China or the U.S. doesn't agonize over a single big enterprise stagnating because there are several more waiting in the wings.

      There must be consternation in Finland over Nokia akin to the parochial concern for RIM in Canada? Or are the Finns more confident.

      --

      Karma: pi (Mostly due to circular reasoning in posts).

    19. Re:Boggles mind to think about how they squandered by swalve · · Score: 1

      Part of the problem is that RIM gets blamed (in the minds of the users) when their employer's BES server (likely an old Proliant with 512 of RAM and a failed RAID drive, hooked to the outside world through some cheap WAN connection) gives up the ghost. I know anecdote isn't data, but I've been using RIM's BIS for many years now, and only knew about the one outage because I saw it on the news, and because my BBM messages were going through slower than usual. Everything else still worked just fine.

    20. Re:Boggles mind to think about how they squandered by swalve · · Score: 1

      I think you hit on a point: a lot of the iPhone's success can be tied to iTunes and the fact that it is really an iPod that makes phone calls. Anyone with an investment in that technology was going to choose iPhone just because it was easier.

      I agree, a better browser would have helped RIM maintain market share.

    21. Re:Boggles mind to think about how they squandered by EXrider · · Score: 1

      They're biggest selling product was BES which was plagued with bugs and issues.

      In my years in IT I've been least impressed with the usability of the BES. When it's installed properly and configured correctly it generally just works, and I really appreciate its integration with corporate mail systems, but actually getting in and using the product could not be less intuitive. It's just an ugly and horribly designed piece of software, and their new version 5, which went mostly web based is even worse than their older non-web based app.

      FTA, "We plan to refocus on the enterprise business and capitalize on our leading position in this segment." If that truly is the case, they need to seriously attend to BES and its usability because that's really the biggest thing that differentiates BlackBerry from other smart phone experiences in the enterprise.

      I agree, our BES server has been pretty reliable for the most part, though it is a resource hog. Their support has always been top notch the few times I've needed it over the years. They certainly provide better software and support than FedEx, UPS and the other carriers do, their stuff is garbage loaded with legacy cruft and the support is average at best. I have job set up to automatically do an iisreset three times a day on our Progistics (UPS) server to keep that shoddy application going, this issue has persisted for years over 3 major upgrades, their support has no insight beyond the iisreset.

      We only have a handfull of BB users left, they all will be switching to iPhones when their contracts are up though, all but two are welcoming the change. The two resistant to change are only concerned about the lack of physical keys, they aren't attached to the BB OS functionality.

      --
      grep -iw skynet /etc/services
    22. Re:Boggles mind to think about how they squandered by jeffmeden · · Score: 1

      There have been enough multi-day outages of BIS for most everyone to take notice. If you haven't, consider yourself lucky that you weren't in some critical situation and found your smartphone barely capable of making a simple phone call.

    23. Re:Boggles mind to think about how they squandered by cant_get_a_good_nick · · Score: 1

      See also: Palm. They had a huge lead in PIM devices, never bridged the gap to phones. Ended up a hot potato, dead at HPs hands.

      Or Windows for that matter. Though not dead yet, Windows CE/Mobile had a huge lead in this space, now way behind, only still treading water because of MS billions and Nokia's need to be somewhat relevant.

      To be honest, only Apple is really good in this space. Google is releasing Android just so they can guarantee access to the mobile platform. Having to kiss cell Carrier ass is one of two things (the frenzy of Google+ being the other) denting the Halo of Don't Be Evil.

      Its beginning to look like the PC market. Mature market, with Apple on one side making margins, and a bunch of manufacturers with low margins using someone else's software (Windows vs. Android). Some differences being that Android is free, relieving some pressure on manufacturer margins, and Google also competes (Nexus One, and now Motorola).

      So don't be so surprised. A lot of PC makers died too. RIM never made itself a platform. From the CEOs down, it was a secure email platform and no vision for anything else. They actively dissuaded other code on the phone. The BB browser makes me want to stab my eyes with a fork. The only reason BBMessenger doesn't make me want to stab my eyes is that I don't use it. RIM could stick around while there was nothing better, now I can get an Android for $150, no contract. Apple's iMessage is a bigger BB killer than many think. My non-technical wife and her technology fearing mother in Taiwan use iMessage daily, never had to set anything up.

    24. Re:Boggles mind to think about how they squandered by debrain · · Score: 1

      Go back and read about the NTP settlement. RIM was brutalized in a way that's hard to compare. And those fat margins? Every penny went to paying the patent troll under the bridge so they could take their phones to market.

      NTP offered to settle in the millions of dollars initially. RIM mislead the Court about prior-art in an effort to invalidate NTP's patent. They got caught, and the Judge awarded punitive damages that were a multiple of the infringement damages, if I recall correctly.

      It is misleading to say that every penny went to a patent troll. RIM today still makes several billion dollars a year, and since 2006 they had significant profits. The NTP settlement was around $613 million.

    25. Re:Boggles mind to think about how they squandered by SpanglerIsAGod · · Score: 1

      Blockbuster would be an excellent example. Completely ignoring the competition from Netflix until they were almost dead.

      --
      War doesn't show who is right - just who is left.
    26. Re:Boggles mind to think about how they squandered by Rich0 · · Score: 1

      Yup. If you're the only guy in the market, and you're already way better than the competition, then the return on investment for just about any amount of R&D is near-zero (unless you can expand the market). The problem was that Apple and Google didn't release a phone that was way worse than a Blackberry and then marginally increment it over many years (allowing the giant to wake up and keep up). Instead, both companies worked on a phone internally, and didn't release anything until it was feature-superior to anything RIM had on the market. Overnight RIM went from first place to near-last.

      And the RIM CEOs kept collecting their bonuses for years, so it isn't like they've been punished for that decision. Wall Street rewards bottom-line thinking, and the disasters that result become the next person's problem.

    27. Re:Boggles mind to think about how they squandered by nine-times · · Score: 1

      Wall Street rewards bottom-line thinking, and the disasters that result become the next person's problem.

      More to the point, Wall Street rewards short-term penny-wise and pound-foolish bottom-line thinking. If they were able to reward long-term bottom-line thinking, it would be very different.

    28. Re:Boggles mind to think about how they squandered by narcc · · Score: 1

      Many many outages? LOL!

      They're more reliable than your cell carrier. They're more reliable than the electric service in your house.

      Apple's services have been out longer in the last year than RIM's services in the past 10. You want to talk about lack of reliability, take a look at Apple -- MobileME uptime was measured in days. Their biggest outage lasted 18 days!

      RIM's biggest outage lasted less than 3 days, and only affect a fraction of their users -- and of that fraction, the majority saw only slow service or were out for less than 24 hours.

      RIM is anything but unreliable.

    29. Re:Boggles mind to think about how they squandered by narcc · · Score: 1

      Did they ever get to two digit market share even with smartphones?

      Wow, you couldn't just google this? Yes, they dominated the smartphone market until 2011 -- when they had 36% of the smartphone market and were still outselling Apple.

    30. Re:Boggles mind to think about how they squandered by Amouth · · Score: 1

      First - i was not comparing RIM to Apple or other cell carriers.. i was comparing them to other "cloud" services (thing real ones that work on the same scale as RIM's internal network) that the GGGP made a comment too.

      --
      '...if only "Jumping to a Conclusion" was an event in the Olympics.'
    31. Re:Boggles mind to think about how they squandered by colinnwn · · Score: 1

      I've had all Androids since G1. It was my first phone after a BB Pearl. While the first Androids weren't as polished as the iPhone, they were far better than BBs, and they were far from being crapola.

    32. Re:Boggles mind to think about how they squandered by Anonymous Coward · · Score: 0

      There must be consternation in Finland over Nokia akin to the parochial concern for RIM in Canada? Or are the Finns more confident.

      Not more confident. The atmosphere here is very negative towards Nokia, who did about what RIM did. No one could touch them in the smartphone market*, and they just sat on their hands for years while everyone else flew past them. Similarly, one reason may be that the talent pool in our sparsely populated country was too small, and past year 2000 the peter principle started slowly growing to levels never seen at other companies.

      Many people irrationally blame Elop, but when your predecessors set up such an inefficient development organization that your only choice is to run to Microsoft for help, you're already fucked.

      Maemo could've been great, MeeGo could've been great. But, they took forever to finish the base features, truly new functionality never made it out of R&D due to middle management, and all of this was still costing them way more than anyone else was spending on R&D. Even the finished N9 UI, for all its elegance, is a strange compromise between useless simplicity and features that only power users want: there are no desktop widgets, but on the other hand multitasking is a central concept.

      *Due to carrier bullshit BB had North America and Nokia the rest of the world. It's really annoying to read American websites like Slashdot when Nokia doesn't even get any credit for past glory.

    33. Re:Boggles mind to think about how they squandered by Anonymous Coward · · Score: 0

      Maybe in US, but over here in Europe they were rare (although at one point telcos started selling them with a push mail plan, but they still never were crazy popular).
      Symbian was the king back then, with WinMo6 in the second place, and best phones were coming from Nokia (e.g. N95). Now Nokia might as well be the one to go down if WP7 situation doesn't somehow improve (fortunately their CEO realised the opportunity to pressure competition in the dumbphone market, maybe saving the company with this move, so they have more time to pray that Microsoft is big enough to make a dent in the Android-iOS world).

    34. Re:Boggles mind to think about how they squandered by whisking · · Score: 1

      Yes, I googled, and it's surprisingly difficult to find longer term graphs about the market share development, but this shows 2007 to 2011. And yeah I was wrong, RIM is a bit over 10% somewhere in the beginning of that time frame.

      I also know where your confusion comes (or maybe mine). I thought we were talking about worldwide market share, you only about USA, where RIM really was somewhere close to 40% at some point.

    35. Re:Boggles mind to think about how they squandered by narcc · · Score: 1

      I also know where your confusion comes (or maybe mine)

      Eh, we were just talking past each other. I think we're both clear on the numbers.

    36. Re:Boggles mind to think about how they squandered by Anonymous Coward · · Score: 0

      *chucklez*

      Probably because any INTELLIGENT US student would run the fsck away from a socialist state.

      My brother-in-law is a small nursery owner in Ontario and I KNOW what his tax rate is, and further my stepmother was Candaian and I KNOW what her tax rate was. It's just ENTIRELY ludicrous to expect any SANE person to subject themselves to that sort of raping for very little(Oh and hey ye get less and less evary year for that raping along with NEW taxes(OHIP anyone?).)

      You know YEARS ago(about a decade) I figured that I'd have to be paid(gross) $175k+ $CDN to even come close to being able to maintain my standard of living in Ontario, and what's worse I'd run into little sycophants from Quebec(know you guys loath them outside frogland) who chortled about paying mechanical engineers with BS c. $15k/y (c. 15y ago) but even then I found it to be: Wow! I'm surprised that they don't run south of the border.

      Now let's move on to, oh, let's say little things, like, oh maybe medical students... so many running south.

      Anyways, maybe you'll wake up some day up a little further north and realize that yer tax/socialist state just ain't working any longer unless you have some natural resources to exploit and, temporarily, support it while not passing the bennies along.

      (Cost of living in Canada is INSANE even IF you compare it to the nanny states of Kalifornia and Muckatuschetts... HIGH income tax, HIGH sales tax, and the bennies of a goods & "services" tax. You'd have to be fiscally irresponsible to live there.)

    37. Re:Boggles mind to think about how they squandered by Anonymous Coward · · Score: 0

      Corel would be another example of how the mighty (Canadians) can fall.

    38. Re:Boggles mind to think about how they squandered by Anonymous Coward · · Score: 0

      I sometimes wonder - even if RIM had had a clue and tried to come up with something iPhone- or Android-like, could they have done it without the California engineer and developer community? They had the money, but could they have enticed the brilliant graduates of top American schools to move to Ontario? And I don't mean to say that Canadian engineers aren't good, but that Apple and Google have access to a global talent pool - did/does RIM?

      I suspect it has much less to do with talent than you think. All the talent in the world does no good if leadership is poor, and RIM's leadership has made the company into a classic example of a common bad leadership pattern in overnight-success tech companies: ignoring how those who are coming up after you are changing the game. Do that for too long, and you'll end up no longer being the technology leader.

      Lazaridis and Ballislie (I hope I spelled those right) have been saying nutty things about the industry market direction ever since the iPhone came out and changed everything. They were completely out of touch, and too close to the business model they'd achieved success with (enterprise email) to see that something else was going to disrupt it if they didn't react in time.

      Search a bit, and you can easily find numerous insider stories (mostly anonymous, so take with a grain of salt) about how those two (and RIM's management culture as a whole) stifled internal attempts to deal with iPhone/Android disruption.

    39. Re:Boggles mind to think about how they squandered by Anonymous Coward · · Score: 0

      Well,unlike the Canadians, they've made Nokia's new phones outsell the iPhone.

    40. Re:Boggles mind to think about how they squandered by Anonymous Coward · · Score: 0

      In my opinion, it is not the climate, rather that it is a foreign company, which is much more subject to a patent troll than most companies staying in California. Look around, how many foreign start-ups can succeed in the US? Those new giants are either within US, or in China/India. For the later they don't care, because a patent troll has almost zero possibility to blackmail them out of their own home market, which is of sufficient size for a success.

      I have noticed quite a few small European companies fell in this patent trap. They struggled, and/or payed the trolls, but they were doomed from the beginning. ARM, however, seems to be an exception.

      Of course RIM is not a start-up, but the fact that they have to pay a huge amount of $ to the trolls and cut down R&D maybe crucial to their failure.

  12. ITSS by Alomex · · Score: 4, Insightful

    ITSS: It's the software stupid.

    Blackberry got to where it was on the strength of its hardware. Problem is the iPhone changed the game and now the software is as important as the hardware.

    The blackberry web browser was inferior until rather recently. Developing apps for a BB was a mess compared to the iPhone, the playbook couldn't even read emails until the latest update.

    RIM can easily survive: Apple was in worse shape for far longer than RIM and still made a come back. However they need their own Steve Jobs who can refocus the company and develop a product that is a unique proposition, just like Apple developed, in rapid sequence the iMac, the iPod, the iPhone and the iPad.

    1. Re:ITSS by timeOday · · Score: 0
      Wow, all they need to do is match the most dramatic comeback in corporate history, ever? You should write a book. I would have been a great athlete if I'd known all I need to do is whatever Michael Jordan or Wayne Gretzky did.

      The cellphone industry is consolidating. The vast majority of competitors WILL die. It amazes me that we can sit here and speculate how easy it ought to be to sit atop the cellphone industry for a few decades.

    2. Re:ITSS by Anonymous Coward · · Score: 0

      This. Posting AC because all my coworkers work at RIM.

      RIM has always been a hardware company. Look at the founder, Mike L., hardware guy. As a result there has not been a coherent software platform - thought that's changing. Lots of groups within the company reinventing wheels, working around other groups as obstacles gives an incoherent experience for customers and limits the ability to respond quickly to the marketplace. Add in a sprinkle of hubris and it is the recipe for where the company is now.

    3. Re:ITSS by Anonymous Coward · · Score: 0

      Wayne Gretzky already explained how he did it. He just skated to where the puck was going to be, not where it has been. Wait, there might actually be a lesson for Blackberry there...

    4. Re:ITSS by narcc · · Score: 1

      The blackberry web browser was inferior until rather recently

      If by recently you mean "It's been one of the best for almost two years, often ahead of others" then yes.

      Developing apps for a BB was a mess compared to the iPhone

      I don't know about iOS (I hear it has great tools) but it's significantly easier to develop for the BB platform than Android.

      the playbook couldn't even read emails until the latest update.

      Total Nonsense. The PlayBook had email from day one. If you didn't want to use bridge (why not?), you could download a third-party email app from app world and have email like any other tablet. Home users could just use web-mail like you do on your desktop, thanks to the fantastic browser.

      I don't know that RIM needs a Steve Jobs -- they do have a clear vision and a strategy and roadmap for achieving it. What they need is good solid marketing. (That department is getting a long over-due shakeup.)

  13. So long, Motorola, and thanks for the fish! by Polizei · · Score: 0

    It was clear that RIM doesn't go well after Halliburton ditched BlackBerries for iOS.
    From my point of view, I won't miss them at all.

    1. Re:So long, Motorola, and thanks for the fish! by oodaloop · · Score: 1

      Which one are you going to miss, Motorola or RIM? Or did you think they were the same company?

      --
      Tic-Tac-Toe, Global Thermonuclear War, and relationships all have the same winning move.
  14. I love my Blackberry by Anonymous Coward · · Score: 0, Informative

    I have to say that this device is my favourite phone. I much prefer it to the iphone and android. I got fat fingers when using the iphone it took me 10 minutes to reply to an email. And for bothe iphone and blackberry I had to actually open email etc to see if I had any.

    1. Re:I love my Blackberry by DrgnDancer · · Score: 2

      iPhone has had push e-mail notification since the first major software update. Unless you bought one within a few months of release and never updated it, you should have had that. I don't actually have a Blackberry, but my wife's tells her when she has e-mail. As to the virtual keyboard issue, I can see that. I've never had a problem (I swear my wife can type faster on the virtual keyboard on her iPhone than a real keyboard (yes, my wife has both, work provides the Blackberry)), but I recall seeing a article a few years ago about sumo wrestlers in Japan needing custom cell phones because even the hardware keyboards are too small for their fingers.

      Also: Woot, nested parentheses in a post. Can I get an achievement for that?

      --
      I don't need a million points of light, just two points of multi-mode fiber and a 10 Gig-E router.
    2. Re:I love my Blackberry by swalve · · Score: 1

      I agree about the keyboard. I had to use an iphone to type recently, and found it to be awful. The word guessing thing was super annoying, and while I don't claim to have the largest fingers in the world, apparently they are not as pointy as other people's. When I try to center in on one of the letters, I'd hit all the letters surrounding it and the phone would guess incorrectly about half the time. It was torture.

    3. Re:I love my Blackberry by jbolden · · Score: 1

      I use:
      http://itunes.apple.com/us/app/id431523208
      for writing longer messages.

      I agree that Blackberry is better for long messages but this app helps quite a bit.

  15. Long time coming by Anonymous Coward · · Score: 0, Funny

    Who wants a RIM job anyway?

    1. Re:Long time coming by Anonymous Coward · · Score: 0

      You asking? Coz I wouldn't mine one!

  16. Kudos and good job to the executive team by alen · · Score: 2

    you're finally getting a well deserved vacation for all the hard work you put in the last 15 years

  17. RIM firing everyone ? by Anonymous Coward · · Score: 0

    Wow, I am still getting calls from recruiters in Toronto offering "incredible opportunities" at RIM . We live in a strange world.

    1. Re:RIM firing everyone ? by Anonymous Coward · · Score: 0

      What, you don't want a RIM job?

      We live in a strange world.

      Indeed.

  18. You know it's too late when... by Penguinisto · · Score: 1

    I figure by now, if you're still working for RIM, you're boned.

    The time to leave was 3 years ago, and not when the big boys are lined up at the hatches with golden parachutes strapped to their backs.

    (All I can say is, I'm damned glad I turned down an offer from RIM two years back as an email admin... a part of me always regretted that a little. Not anymore. Now if only I can get my employer to dump this crappy little BB Curve and get me a real phone...)

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
    1. Re:You know it's too late when... by narcc · · Score: 1

      The time to leave was 3 years ago

      When they were still the #1 smartphone manufacturer with more than 40% of the market? When their "old" products were outselling the iPhone quarter to quarter? When they were the uncontested market leader experiencing exponential growth?

      Yeah, that was the time to leave!

    2. Re:You know it's too late when... by Penguinisto · · Score: 1

      3 years ago was 2009, two years after the iPhone came out, and when iOS and Android combined began to surpass RIM's marketshare. This was (IIRC) the same year the Storm crashed so hard that seismographs could register it.

      No idea where you got the "exponential growth" bit from, since RIM was bleeding marketshare madly, even as early as 3 years back.

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    3. Re:You know it's too late when... by narcc · · Score: 1

      What grew exponentially? Sales, revenues, and user base for starters.

      This isn't complicated. It's REALLY hard to argue that in 2009 RIM wasn't the undisputed leader in the smartphone market.

  19. And then there were two. by kurt555gs · · Score: 2

    Maemo is toast, Symbian poofed. Not RIM is going. Wall St and cell carriers did this.

    It's like the ocean now only has two species of coral. Android and iOS make up the entire eco-system.

    What fun is that?

     

    --
    * Carthago Delenda Est *
    1. Re:And then there were two. by redbeardcanada · · Score: 1

      Yes, seems a bit like my (admittedly outside) view of US politics: a binary choice between Republicans or Democrats.

      I am sure there is some political analogy here for what that would make Windows Mobile... Ross Perot?

    2. Re:And then there were two. by kurt555gs · · Score: 1

      Political analogy for Windows Mobile?

      Ulysses S Grant.

      Dead and buried.

         

      --
      * Carthago Delenda Est *
  20. slashdot behind the times by Jmc23 · · Score: 5, Insightful

    I remember when slashdot used to cover tech stories before news outlets and definitely before I saw it on the evening news. Now slashdot is covering stuff after it's aired on the evening news, sometimes with a delay of days, and covering it badly with sensationalist titles I'd expect from Fox! It's been dying slowly, discussions becoming more Us and Them and science fanboi yelling with little thought out argument or logic. The tide has turned and in the future this year will probably be seen as when the demise of Slashdot occured. :(

    --
    Don't complain about syntax, grammar, or spelling. There is no.hell like input on android.
    1. Re:slashdot behind the times by Ash-Fox · · Score: 1

      I remember when slashdot used to cover tech stories before news outlets and definitely before I saw it on the evening news.

      I remember when Slashdot used to cover stories years after they happened, post duplicates and had some of the worst summaries known to man. I don't know where you get this from.

      --
      Change is certain; progress is not obligatory.
    2. Re:slashdot behind the times by Jmc23 · · Score: 1
      Oh, I take that as a constant. But besides that it used to cover things you would never hear of in the mainstream news, let alone right after it airs on the news. With the amount of slashvertisements now, the repeats of mundane news stories you can hear on the actual news, and the lack of quality dialogue there really isn't any compelling reason to come to slashdot anymore.

      Despite my UID, I've been here since the beginning. I remember the days when I would almost get excited about what possible things would pop up on slashdot, now I just get frustrated at the garbage that comes up and the mainly low brow commentary of mainly 'I don't believe what you believe, I believe this'.

      --
      Don't complain about syntax, grammar, or spelling. There is no.hell like input on android.
    3. Re:slashdot behind the times by Sponge+Bath · · Score: 3, Insightful

      Nothing wrong with people first hearing news elsewhere then coming here to discuss it after stewing on the implications. That makes for more interesting posts.

    4. Re:slashdot behind the times by Anonymous Coward · · Score: 0

      Nothing wrong with people first hearing news elsewhere then coming here to discuss it after stewing on the implications. That makes for more interesting posts.

      Far more interesting posts where they discuss the 'facts' fox news taught them already...

    5. Re:slashdot behind the times by Anonymous Coward · · Score: 0

      I remember when slashdot users used to complain about how slashdot is dying.

      Oh, wait, that's how it's been since 2003!

  21. They didn't get it by X10 · · Score: 1

    While Google provided tons of resources to Android developer, and Apple doing more or less the same for their developers, RIM kept the good stuff for themselves, and developers had to struggle to build Blackberry apps. You go go Google IO in 2010, you pay $300 and get two free devices. You go to a Blackberry conference in the same year at the same location, you pay $2000 and you get no device. So why am I not surprised that there's so few apps for blackberry, and RIM is struggling?

    --
    no, I don't have a sig
    1. Re:They didn't get it by Ash-Fox · · Score: 1

      You go go Google IO in 2010, you pay $300 and get two free devices. You go to a Blackberry conference in the same year at the same location, you pay $2000 and you get no device. So why am I not surprised that there's so few apps for blackberry, and RIM is struggling?

      Those conferences were not the defining moment of success.

      --
      Change is certain; progress is not obligatory.
  22. Re:Incidentally - well actually ... by Anonymous Coward · · Score: 0

    They have announced their culture - business. That's where they're going to concentrate. It's a good place to be if they can solidify and expand their niche.

    IBM is a good example of a company that remade itself. It was heading down the tubes and changed its focus to the business market. It works well and, for RIM, it's a much better idea than trying to compete in the consumer smart phone market.

  23. Re:like apple by Anonymous Coward · · Score: 0

    either you patent somone elses innovations or you are out of business really soon

  24. But guys by LoudNoiseElitist · · Score: 0

    But guys, who is going to make our tools (not toys) now?

    Oh, that's right. Everyone else is making tools that are also toys. My bad.

  25. It's funny... by gabereiser · · Score: 1

    ...that 8 years ago RIM was the de-facto smart phone maker making blackberries and such, qwerty little things that had a web browser, texting, enterprise email and the like... They haven't changed their OS much in the last 10 years and still make qwerty little things (they tried a few touch screens without much success). They were still considered king in the enterprise until a few years ago. Now iOS is king with Android in a close 2nd. I'm actually a little surprised they lasted this long. Their "playbook" tablet was one of the worst selling tablets in history by a large corporation and promised to run Android apps on launch, it wasn't until a year later that it supported them. So while its sad that RIM, inventors of the smart phone, are going out of business I can't really say I didn't see this one coming.

  26. Let's raise a glass by gelfling · · Score: 1

    To the cadre of senior execs who ran their company into the ground, walked away from the smoking hole with millions and millions of dollars leaving the workforce 'free to pursue other options!"

    1. Re:Let's raise a glass by Sponge+Bath · · Score: 1

      Free market, baby!

  27. They panicked. by concealment · · Score: 3, Interesting

    This reminds me of Yahoo: they're listening too much to the pundits, looking too much at trends, and not doing what is known to succeed, which is figuring out what you do right that people like to buy and getting better at it.

    I am sorry to see this happen to RIM, but their competition did just up the ante with Android. I still like a lot of the Blackberry features better and often feel their hardware and software is better engineered, but a generation or so behind. Sometimes that's the price you pay for stability but sometimes it's a liability.

  28. Enticing graduates? by lawrencebillson · · Score: 1

    Hey - want a RIM job?
    I grant it's got a certain ring to it, but probably not worth shifting country.

  29. Paupers by Anonymous Coward · · Score: 0

    All with golden parachutes, I'm sure. Rats leaving the sinking ship, and taking as much cheese with them as they can haul.

  30. persue other interests by sl4shd0rk · · Score: 1

    like getting off the ship before it totally sinks. I wonder how much cash these big wigs are taking with them.

    --
    Join the Slashcott! Feb 10 thru Feb 17!
  31. golden parachute by Anonymous Coward · · Score: 0

    gotta use the golden parachute before the company goes bankrupt

  32. Re:business tool, just like a photocopier by DocSavage64109 · · Score: 5, Insightful

    When is the last time you saw an actual photocopier and not a multipurpose copier/printer/scanner/etc.? That's roughly the same problem with Blackberry phones.

  33. Points taken, but .... by King_TJ · · Score: 1

    I don't know that RIM really had the products to hold up to scrutiny, if they DID try to create a culture around their devices outside the workplace. Several of my friends bought Blackerry phones in the last year or two, to use as their personal cellphones. In each case, it was a matter of "trying something new" after an existing phone or smartphone broke, got lost, or just wasn't meeting their expectations. I only know ONE person who kept using one of them after the first few months and said anything good about it. Everyone else gave them an honest try, but found too many things lacking.

    I agree that the UI is "cleaner" and more consistent than the typical Android phone -- but it also lacks a lot of flexibility. One of the parts I personally disliked was the inability to configure some of the mail settings without the cellular provider enabling the functionality first on their side. I do support for a couple law offices where the Blackberry is the standard issue phone for the partners, and every time one of them needs a replacement phone, it seems like we go through a hassle with Verizon to re-provision the phone properly so the cloud-hosted Exchange mail server they use can be set up in it.

    The "Blackberry Desktop" software has progressively gotten worse too! The last time I set up their current version for an employee at work here, we discovered it no longer allowed doing a "desktop sync" of email from his copy of Outlook running on his PC to the phone.

  34. RIM missed critical window way more than year ago by SuperKendall · · Score: 1

    The problem for RIM was the critical window was one year after the iPhone launch. They had one year to ditch the albatross of the current platform that is developer hostile and figure out some modern approach.

    Microsoft also missed that window but with the resources they have and a generally diabolical nature may yet be able to come back in...

    It would have taken a lot of vision to make significant changes back at that point, but it was the only real shot they had.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  35. Game of Phones by Anonymous Coward · · Score: 0

    In the game of phones, you win or you die.

  36. Rats Jumping ship by pooh666 · · Score: 1

    They should have to return all the Money they made the last 3 years to the stock holders. Otherwise, it is nothing but rewarding failure yet again. Yay so called capitalism.

  37. Oh, how I love corporate-speak by sootman · · Score: 3, Funny

    "Jim Rowan, chief operating officer of global operations... is leaving to pursue other interests."

    Interests include candle-lit dinners, long walks on the beach, and working for a company that isn't circling the drain.

    --
    Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
  38. Re:business tool, just like a photocopier by careysub · · Score: 1

    Mod up! I was going to make this exact same comment. A old-fashioned copy machine maker - instead of a modern multi-function network device - would be out of business.

    --
    Starships were meant to fly, Hands up and touch the sky - Nicky Minaj
  39. Rim-fire? by nitehawk214 · · Score: 1

    They should watch out for disgruntled employees. Fortunately a .22 isn't quite as dangerous during a spree.

    --
    I'm a good cook. I'm a fantastic eater. - Steven Brust
  40. N770 is not mobile or a phone by bigtrike · · Score: 1

    It's not a phone form factor. It didn't even have GSM or GRPS and required wifi or usb to connect to the internet. It wasn't the first wifi tablet, either. The first Maemo based device which even has the ability to function without being near wifi is the N900, released in 2009, 2 years after the first iphone went on sale.

  41. 8 reasons to hold RIMM in the time being by Dainsanefh · · Score: 0

    1) 77 Million customers worldwide.
    2) Blackberry brand name.
    3) Number one in secure enterprise communication.
    4) Patents worth at least $10 a share.
    5) Over $1.3B cash.
    6) Zero debt.
    7) Canadian company.
    8.) CNBC bashing.

    So let us give the new CEO just one quarter to turn things around.....

    --
    Twitter: @dainsanefh
    1. Re:8 reasons to hold RIMM in the time being by Anonymous Coward · · Score: 0

      ROFL, +5 Funny!

  42. Completely fabricated Story by DontBlameCanada · · Score: 1

    Really, no basis at all in reality.

    The editor who posted this should DIAF.

  43. 20% market share but declining they bail and MS by Locutus · · Score: 1

    while Microsoft, with less than 10% market share and holding, has spent billions in business deals and is spending around a half a billion just in marketing their smartphone OS. It seems strange but it says lots about how important the phone segment is to Microsoft and how even 20% isn't enough to sustain a company like RIM.

    LoB

    --
    "Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
  44. The story repeats itself, again, again and again by Anonymous Coward · · Score: 0

    It's like in the '70-'80 when all the world jumped on the quartz bandwagon, and most swiss mechanical clock manufacturers refused to do so... Most died, the remaining created the swatch company and started making quartz watches, no one ever learns

  45. Re: 20% market share but declining they bail and M by shutdown+-p+now · · Score: 1

    It's all getting too intertwined these days. You can't have a solid tablet offering without a matching mobile offering, because developers want to target both form factors with minimal hassle. And you need a solid tablet offering to get back that part of your customer base that threw away their netbook and bought an iPad, which is growing with every day.

  46. GroupWise+BB by ulzeraj · · Score: 2

    My boss uses a Blackberry. We're a Novell shop and use eDirectory and Groupwise... and there is some kind of integration with the BB. On the other side, the iPhone clients for Groupwise are very expensive and don't offer basic features like push notifications.

    1. Re:GroupWise+BB by Anonymous Coward · · Score: 0

      My boss uses a Blackberry. We're a Novell shop and use eDirectory and Groupwise...

      WE ALL SEE YOUR PROBLEMS.

  47. A couple of voices shouted out in horror then. . . by kimvette · · Score: 1

    I guess both remaining Crackberry users are disappointed by this news.

    --
    The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
  48. Re:business tool, just like a photocopier by narcc · · Score: 1

    I don't follow. BlackBerry basically invented the smartphone, they had apps many many years before Apple had a platform (and obviously before Apple realized that Apps were something users wanted and fixed that massive oversight.)

    BlackBerry has always been a multi-purpose tool. What on earth are you talking about?

  49. Re:business tool, just like a photocopier by Bigby · · Score: 1

    He more or less saying it is like a scanner/printer vs a scanner/printer/copier. It has what you need, but when you need to make a copy, you have to scan and then print.

  50. Re:business tool, just like a photocopier by Anonymous Coward · · Score: 0

    Large format. But then HP comes out with the Officejet 7500A and *poof* that argument is shot to hell.

  51. iphone deficiences compared to blackberry by Chirs · · Score: 1

    1) iPhone has no native way to alert you that you missed a call without physically picking up the phone and checking the notifications. Blackberry (and some android phones) have external LEDs to indicate missed calls/texts/emails/etc.

    2) Blackberry phones will go for multiple days on a single charge. iPhone needs charging at least once a day with normal use. My mom is a midwife and may be away from home for 30hrs straight. Her work replaced her blackberry with an iphone and now she needs to have a charger in the car, at home, and at work otherwise the phone will die.

    1. Re:iphone deficiences compared to blackberry by DrgnDancer · · Score: 1

      1) I don't think that what the GGP was looking for, he said he had to "open e-mail" to see if he has e-mail. That's not the case. You can setup push notifications and the device will tel you when it receives new mail (both by vibrating the mail comes in, and via an alert bubble over the mail app on the home screen). he also said he has that problem with blackberry too, which makes no sense at all. I agree the LEDs to let you know a message has come in are nice, not a deal breaker for me, but nice.

      2) There's a number of very nice cases for the iPhone that have batteries built into them. I used one from Brookstone for a while when I was traveling a lot. I can't find that one in quick Internet search, but there are lots of others. Basically you charge the case while you're charging the phone and then when the phone battery gets low, you turn on the case. It acts as a supplemental battery, charging the phone. They're very nice. The better ones can give you give you double normal battery life. They're slightly more expensive that a second battery for a phone with a replaceable (Mostly they seem to run between $40 and $70), but also more convenient in a lot of ways. You don't have to recycle your phone power to use them. Might be a worthwhile investment for her.

      --
      I don't need a million points of light, just two points of multi-mode fiber and a 10 Gig-E router.
  52. Re:business tool, just like a photocopier by Anonymous Coward · · Score: 0

    Whats with all this photocopier talk. are you people still using paper?

  53. Poor RIM by Demoknight · · Score: 1

    This may be a bit off topic but I'm feelin a little ranty.

    I look back at early 2010 and I recall that RIM was still selling their wares and convincing people that the BES model made sense. As other's have posted - definitely made sense when smart phones weren't sporting the "power" of fully functioning "computers" yet.

    What I recall is that the iphone wasn't really competing with BB because the guys I saw with BB phones were the ones that had it "assigned" to them - most of them didn't ask for a smart phone or even know what they needed it for. They had a laptop and VPN access if they needed to get their email anyway. It was really just seen as a real-time email delivery device. Conversely the iphone users were definitely not getting the phone primarily as an email delivery device.

    Then the Android phones start coming out and they basically do everything that the iphone can do without the appstore/market quite there yet. But you had a superior email experience, web browsing experience, a built in standard turn by turn GPS (which is always underrated), contact sync, etc. at a lower cost than an iphone. So it became less about what you needed a smartphone for and more about why would wouldn't choose a smartphone over a feature phone the next time the budget cycle comes around. Why as an administrator would I choose to "carry" the BES server and all that (what I consider to be "legacy") crap. When I could just suggest that people go with an apple or google phone.

    I'd be furious about this whole thing if I was a RIM stockholder or board member. They had name synonymous with smart phone and they wasted it by not innovating. Don't even get me started on Microsoft and their phones. I really do see the two companies as being different but the same here.

  54. Are they going to fire their devices & the BES by enaso1970 · · Score: 1

    That would help. Quick, name a BB that you crave? Did you? Thought not. If you did, can I interest you in a range of fancy 1970s Brooks Brothers ties?

  55. Re:like palm..Just saying by Anonymous Coward · · Score: 0

    "Windows Mobile should have been RIM's wake-up call"

    Running the risk of sounding like a troll... no wonder they never heard it ;)
    They had to do this before, years ago, maybe they can take a hint from SEGA that shifted their core business to SW and apart from their handset they can release their BB as a software platform across all smart phones. Maybe not all is lost and they can do something decent unlike a certain CEO of a well known but lately ill-fortuned company that butchered a promising battle horse for a freaking pony with a "nice" saddle .... Oh yes mr. Elop!, I'm talking about you.

  56. Re:business tool, just like a photocopier by LordLimecat · · Score: 1

    I see lots of dedicated HP LaserJet4 and Laserjet P2205s. Know why? Because theyre about a thousand times more reliable than those crappy MFC devices that are slow, suck and fail all the time.

    Its a pretty good parallel, actually.

  57. Re:business tool, just like a photocopier by DocSavage64109 · · Score: 1

    You're comparing $600 laser printers to cheap $80 inkjets. I was thinking of large office copiers that do duplexing and stapling at over 55 pages per minute and are rated for millions of copies in addition to any MFD/MFC abilities.

  58. Re:business tool, just like a photocopier by prisoner-of-enigma · · Score: 1

    BlackBerry has always been a multi-purpose tool that did everything poorly except email, and even that is done poorly these day. What on earth are you talking about?

    FTFY. Again.

    --
    In the end they will lay their freedom at our feet and say to us, Make us your slaves, but feed us. - Fyodor Dostoyevsky
  59. Re:RIM missed critical window way more than year a by narcc · · Score: 1

    The problem for RIM was the critical window was one year after the iPhone launch. They had one year to ditch the albatross of the current platform that is developer hostile and figure out some modern approach.

    That's stupid. They were the market leader until 2011, with a massive lead on iOS. They had a lot more time than you seem to think. Of course, even then they were already well in to the transition to their new platform, so I don't know where you get these ridiculous ideas from.

    They're still not out of the game. They have no debt, they're still growing, and they're still pulling in billions in profits. They have a fantastic new platform that gives them a strong technical edge. They've also been innovating heavily and have several products and features that are WELL ahead of the competition (Fusion and Balance come immediately to mind).

    Their new QNX-based platform is amazing, btw. Check it out.

  60. Will QNX (Unix like OS) be the savior of RIM? by Anonymous Coward · · Score: 0

    Didn't Apple almost go under until Steve Jobs returned with his Unix Operating system and breathed life into dying Apple.
    Maybe QNX (Unix like) might do the same for Blackberry.

  61. Why does everybody bash blackbery? by rullywowr · · Score: 1

    I don't know why everyone is always ragging on blackberry. Mine works just great! In fact, I am typing this on my blackberry at the mom[NO CARRIER]

  62. Re:Incidentally. Welcome! by rullywowr · · Score: 1
    Welcome to BB I have a Bold as well!

    You will love pulling the battery several times a day, the excess heat given off for no reason, and the incredibly slow UI as it gets used more and more. Welcome to the team!

  63. Re:business tool, just like a photocopier by narcc · · Score: 1

    Yeah, battery life was horrible compared to .. oh, wait, that was the best.

    Well, call quality must have suc ... oh, it was one of the best? Damn.

    But their web browser .. oh, they have one of the best on the market? Shit.

    Surely their management tools like Fusion suck -- oh, they're actually the capable products on the market?

    What about editing documents on the go? oh, they do that better than just about everyone else?

    I'll bet their clock app sucks! oh, it actually handles leap years and dst correctly, unlike some of the bigger players?

    You're going to have to be more specific.

  64. BB for 1touch dialing/typing, iPhone for browsing by omfglearntoplay · · Score: 1

    I have both for work, and I use either one of the other depending on what I want to do.

    I find I don't put my life in danger when I want to call someone on my BB because I have so many favorites/hotkeys/one touch/whatever you call it - it's super easy. I hold down K and it calls Kate. I hold down M and it calls Mom. When trying to use the iPhone to call people while driving, my attention would have to be on the phone for several moments and that's dumb. I also like typing on my BB much better. But the touch screen and trackpad on BB suck... I like their older models better to be honest.

    IPhones are way better for browsing, reading (including emails), and playing around. And iPhone zoom functions work great for emails and attachments. And attachment compatibility is way better on iPhone. I hate typing on them still... never as fast or accurate as a keyboard.

    Also my life went to crap for days for having to patch a ton of email servers due to some odd iPhone bug while our blackberries never had a problem. BB wins on that front.

    So if somebody can combine the two for real, give it to me. Until then I have to have both anyway, so I use one when calling and the other when playing around. Either is good enough for email for me. It just sucks having to lug around 2 heavy phones.

  65. Say no to government spies by Anonymous Coward · · Score: 0

    A few years ago RM management sided with oppressive governments instead of customers.

    Customers stopped buying their products.

    Cause and effect.

  66. Re:Incidentally. Welcome! by Xacid · · Score: 1

    Why thank you. ;)

    So far no problems but not holding my breath. I've heard similar experiences with other models and can only hope I don't get to join that club. The model is a 9930 if that makes any difference.

    One thing worth noting - all the problems you mention I'm having with my current android. (Samsung Intercept)

  67. Re:business tool, just like a photocopier by Anonymous Coward · · Score: 1

    Keep humping that chicken.

  68. the former co-ceo's surname by Anonymous Coward · · Score: 0

    is what i did to gf back when

  69. Re:RIM missed critical window way more than year a by vakuona · · Score: 1

    There was a time that buggy whip manufacturers had a lead on their competitors, even after their fate had been sealed. The trend has been for Apple and Android to take their market share for a few years.

    I remember a point where Apple and RIM were both claiming the lead of the smartphone market. It was at that point that it became clear that RIM had lost. Momentum is quite the force. Apple and Android slung-shot past RIM at that point, and the only outcome was RIM losing.