Cisco Pricing Undercut By $100M In Big Cal State University Network Project
alphadogg writes "The $100 million price differential between the Alcatel-Lucent and Cisco proposals to refresh California State University's 23-campus network revealed earlier this week was based on an identical number of switches and routers in various configurations. CSU allowed Network World to review spreadsheets calculating the eight-year total cost of ownership of each of the five bidders for the project. 'Everybody had to comply with this spreadsheet,' said CSU's director of cyberinfrastructure. 'Alcatel-Lucent won the project with a bid of $22 million. Cisco was the high bidder with a cost just under $123 million. Not only was Cisco's bid more than five-and-a-half times that of Alcatel-Lucent's, it was three times that of the next highest bidder: HP, at $41 million.'"
but holy shit! how do they stay in business?
That's all I could think of.
It all starts at 0
Mr Moonbeam,
Perhaps there ARE other reasons we don't have enough money in our schools, besides the simple "you need to pay more taxes!"
You should look into that.
Cisco is like Oracle. They don't need to discount their prices.
I have always felt that Cisco had the same sort of following as Novell. Senior IT people certified up the wazoo yet unable to explain to me why Cisco was so much better. The bits that leak out of big data people like Facebook and Google seem pretty lacking in the big names. I don't see gear from HP, IBM, Dell, Cisco, etc. What I do see is white boxish or custom gear that they seem perfectly happy with.
Just a guess but my bet is that much of the business that big old companies like Cisco come from single skill IT people combined with kick ass sales people. Salespeople who sell to upper management not to the non Cisco IT people who might fact check.
So good job to the people who didn't blow an extra $100 Million.
I bet Belkin could do the job for a cool 1 million. Of course it wouldn't work, but look at the savings.
Cisco is using American workers and Lucent must be using Mexicans. HP is using H-1Bs; hence the double the cost of Lucent.
Black people and Chinese are OK too, but as long as there isn't any Irish, I won't have a problem.
Alcatel-Lucent priced to win. They'll make it up on the backend.... though they did leave something on the table.
Subcontract the job out to Alcatel/Lucent for $22M, then blow the remaining $100M on hookers and coke.
More News:
The sky is blue
Bears crap in the woods
Those 'local girls' in porn site advertisements aren't real.
On big projects like these, the contractors try to find out how much the customer has budgeted or is willing to pay. Like, by inviting customers to strip joints, etc.
Once they have an idea of how much money the customer has, they adjust their bid to fit it.
Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
...unlike those other companies, Cisco's products are carefully and lovingly fabricated in..... China?
Oops..
"The agriculture ministry is not in charge of Gundam" - Japanese ministry official.
We saved close to a million dollars by going with HP instead of Cisco for our campus network equipment refresh.
This was even after Cisco discounted 40% off list (We usually got 30% off hardware 40% off contracts, but Cisco sweetened the deal to 40% off hardware too).
Support on the HP gear is way cheaper than a Cisco support contract too (still with 40% off list).
I wanna see the final cost after the project is done and everything is working.
$22M sounds low for a project this of this size, so I wonder if Lucent is planning to make up the difference with consulting fees.
Or maybe I'm just jaded from paying Cisco prices for so long... and also from seeing low-ball bids costing a lot more in the end.
Wow, I wonder if this is a wake up call for Cisco, giving them a clue that there are other network vendors out there. Either that, or Cisco was just sure that the state would pay whatever they asked simply because it was Cisco they were talking about.
HP, Huawei, Alcatel-Lucent and others should take this to heart -- Cisco may finally be losing its premium pricing power. I'm on the systems side of IT, not network, but I know how much Cisco gear costs. $10K for a layer 3 switch, $25K for load balancing appliances, $10+K for firewalls, and on and on. And, Cisco is starting to get into the systems business. I have no experience with their UCS stuff (yet,) and I'll bet the main reason is that my employer can't afford Cisco's prices.
It goes to show Cisco that they can't be comfortable with the idea that they'll always be the incumbent vendor. States are under enormous pressure to reduce spending, so I'm assuming we'll see a lot more of these upsets as smaller vendors are willing to come in and take the business from the 800 pound gorilla of networking. I think that even if the Republicans get their President in place, just the fiscal pressures outside of the rhetoric will force states to start looking hard at this. (And I'm in New York, the other high-tax state with a very nice college and university system -- but there's no doubt that we pay for it.)
I don't seem to just have 5, I have at least 20+ so far.
What was the Huawei bid?
Maybe Cisco just high-balled the quote because they didn't want the work.
There always was some hardware switches and routers made before somebody at corporate decided that cisco was um was not something they would be fired for buying bit like ibm was.
Gandalf whom made hardware bridges got a bit secretive and probably lost support being that even looking at there web pages required that you be a reseller.
I'm sure those with the clout can buy direct from china to there specs opposed to brand names.
If you have 23 campuses, each with core, access and data center switches and routers in a redundant configuration, then you don't just look at the cost of hardware to pass along packets, you also have to consider how to manage those few hundred network devices. Cisco has pretty decent software to do the job. Whether or not it's worth the extra tens of millions is another question, which is completely missing from the comparison.
Cisco may be too expensive (it is), but the Alcatel are crap. We have some at work, and the NOC people pushing for junking them with extreme prejudice. They're buggy (what was the last time you had to deal with a switch that went weird with vlan 1? Yesterday if you have Alcatel, and never if you use anything else!), they crash, you need a spiritual cleansing ceremony just to be able to face the fear of attempting to upgrade the firmware on those hellboxes, and they are horrible to configure and use even when they're operating properly. May $deity have mercy of your network if you have any L3 box from Alcatel, not even the D-links are that bad. Cisco is in another level altogether, as is Juniper and Brocade. If you run a mid-size network that is non-trivial, you really have no other decent option outside of those three.
It still doesn't explain why Cisco is so damn absurdly expensive. That said, for a bid of that size, you should actually contact Cisco directly, >50% list-price discount are NOT uncommon in those cases. And get it all with a 5-year full maintenance and support already included in the bid, to reduce the TCO: *never* leave that for a future bid!
Here, we're switching to a MPLS-based network(!) so that we can actually have a stable-but-dumb transport network (LDP-based MPLS using L2 pseudo-wires, so it is dirty simple to setup, monitor and maintain), and hook every satellite site directly to a proper PE-IP core (Cisco ASR9K/Juniper MX). It is a great way to get rid of the crap, and gives you an extremely simple, predictable, FULLY-IPv6-ENABLED, coherent and secure network. It is a dream to have a simple star network with 1000 spokes and a single quad-redundant (dual redundancy in two separate buildings) hub at the center of the star). Obviously it doesn't scale in that simple topology to a nation-wide network, but it is good enough for city-wide with ~1k sites and ~500k end-user devices.
Cisco may be too expensive (it is), but the Alcatel are crap. We have some at work, and the NOC people pushing for junking them with extreme prejudice. They're buggy (what was the last time you had to deal with a switch that went weird with vlan 1? Yesterday if you have Alcatel, and never if you use anything else!), they crash, you need a spiritual cleansing ceremony just to be able to face the fear of attempting to upgrade the firmware on those hellboxes, and they are horrible to configure and use even when they're operating properly. May $deity have mercy of your network if you have any L3 box from Alcatel, not even the D-links are that bad. Cisco is in another level altogether, as is Juniper and Brocade. If you run a mid-size network that is non-trivial, you really have no other decent option outside of those three.
It still doesn't explain why Cisco is so damn absurdly expensive. That said, for a bid of that size, you should actually contact Cisco directly, >50% list-price discount are NOT uncommon in those cases. And get it all with a 5-year full maintenance and support already included in the bid, to reduce the TCO: *never* leave that for a future bid!
Here, we're switching to a MPLS-based network(!) so that we can actually have a stable-but-dumb transport network (LDP-based MPLS using L2 pseudo-wires, so it is dirty simple to setup, monitor and maintain), and hook every satellite site directly to a proper PE-IP core (Cisco ASR9K/Juniper MX). It is a great way to get rid of the crap, and gives you an extremely simple, predictable, FULLY-IPv6-ENABLED, coherent and secure network. It is a dream to have a simple star network with 1000 spokes and a single quad-redundant (dual redundancy in two separate buildings) hub at the center of the star). Obviously it doesn't scale in that simple topology to a nation-wide network, but it is good enough for city-wide with ~1k sites and ~500k end-user devices.
Wondering, was the offer directly from Cisco? Did the person who designed/selected the gear know what they were doing? ... e.g., we just had a project in which a company campus with something like 20 Gigabit switches (24/48 ports, access layer) and a core with 10G ability to feed to those as well as cover the DC with redundant 1G ports ... going with the usual suspect (6500) as core switch with line cards to supply up to 16 10G ports and 96 1G copper ports would have been more than twice the price than the alternative we chose, Nexus 5548 w/ two 2248 FEX chassis. ... (total of 44 SFP+, 42 SFP, with original Cisco SFPs that would add up to around 50k€ - would have been a third of the whole project budget. Using OEM/compatible modules was around 5k€). Assuming a large quantity of fiber ports in such a project, the optics alone may quickly add up to the factor mentioned above ...
Just by selecting the wrong gear, prices between different Cisco gear can already differ by a factor of 2-3
Also, instead of using overpriced (to say the least) Cisco SFP/SFP+ modules would have run the total bill up even more
I know several contractor's who consistently try to bid themselves out of jobs when it comes to dealing with Universities.
Not all of them are technical contractor's admittedly, but I've heard similar stories from various fields.
Most of the time they say that the amount of interference from school official's and various professor's makes the work a nightmare and not worth doing at any price.
I wonder if Cisco figured "the juice isn't worth the squeeze" and intentionally over inflated their price to ridiculousness in order to avoid the entire project.
My full take on CISCO came to a realization I think back in 2000-2004 as I watched the company grow sales with the Chinese.
This treasonous company used every trick in the book to sell China the gear required to hunt down and kill anyone on the growing Chinese domestic internet who had anything to say against the Chinese PRC state institutions. I wondered how could a company reason bypassing all of the controls the state department had put on selling high tech items outside the country, in the sorts of shady deals and the sheer effort required to sell to China without getting caught.
In actuality they were getting caught because people like me who knew what CISCO was doing and tracking their little shady deals through the foreign press. Thanks to the many well known political contacts the board of CISCO had with the Clinton administration and then with the Bush administration I doubt they could have got away with most of the multi hundred million dollar deals over the years unless they were cleared by executive order to do so.
I think this might have been a CIA interdiction in China as just recently lots of "anomalous" behaviour in various sorts of gear over the years caused China to switch to a domestic supplier now, Unicom.
Too make a long story short, don't buy CISCO products because if they are not good enough for a bunch of communists who are obsessed with total information awareness, they sure and the hell are not good enough if you have any value of liberty or freedom.
Besides, any network sys admin worth his salt builds his high capacity network with source code. That means firewalls, routers, which means bgp, quagga, openvpn, ssh.
Besides, you can always tell a guy who knows networking when he starts talking about source tree patches to his IPv6 tree vs "Oh, I don't know how IPv6 actually works, I just wait for a firmware BLOB from CISCO."
If you got people like that on your staff, fire them. They are a security risk.
-Hackus
Got Geometrodynamics? Awe, too hard to figure out? Too bad.
I'm surprised at the price disparity. It's not like Alcatel-Lucent is a cut-rate supplier.
My employer recently bid construction of a project I designed, and all of the bids were within 50% of the low bidder. When I was working as a consultant, I recall losing to the low bidder by 100s on a project worth $80,000. Do others see a price spread as wide as this one?
Perhaps somebody at Cisco misread a spec?
This is only my opinion, but when dealing with Cisco, I always wanted to keep one hand on my wallet and my other checking the specs of what they SAID vs. what that configuration DOES. For instance, we were sold Nexus 7K's, but the license for a feature which was the reason we went for them wasn't in the sale. (I was not involved so I didn't know about it until too late.) Nickel and dime, nickel and dime all the time. And we were over sold. Sorry, we didn't NEED 10 fully blown out 7K's for a network that size. I've seen very large data centers that got by on just two, and that was to have cabinet redundancy.
Now, when it comes to troubleshooting, most of the time TAC was very, very good, and their engineering (vs. sales) people were scary smart and effective. And the fact that if circumstances demand an emergency response, well, all the sudden you've got some very smart people one the phone, flying in, dropping from parachutes - whatever it takes. I do not know the details the OP needs in their config, but 100 million difference in price? That's - ahem - unusual.
Something like this happened where I work. HP came in at $10 million on a project and Sun (now Oracle) came in around $35 million. HP got the contract, and the Sun sales manager got a job at HP (hint).
I'll admit, Cisco backbone gear is crap, but their campus-level equipment is pretty reliable. The real value comes in the fact that Cisco is so prevalent and so many people have the certs and the fact that Cisco does have seasoned support system. Lucent has been losing market share for years and it shows, you may get the cheaper gear, but you will get what you pay for.
Cisco, you can get better but you can't pay more.
Learning HOW to think is more important than learning WHAT to think.
I interviewed for a job recently where the buildings each had dual 10-blade or dual 13-blade Cisco switches running on an MPLS core on a dual-path fiber ring for roughly 100 users per building and about 12 buildings. Huge overkill to say the least. If the sales guy thought they could land a ridiculously over-built network sale, this could be a similar case. Why would you land a $1M sale when you could pull a $10M sale just as easily? Add to that the fact that Cisco wants a stupid amount to license certain features and support, and I could see them being that much more. "Apples-to-apples" is not something a suit can determine if he doesn't understand the hardware being quoted.
Simply put Cisco does not need this. The other companies desperately try to increase their market share, so they go after this offer. Probably hoping to make up the difference by consulting fees and follow up deals. The problem is, universities tend to buy from the lowest bidder. They are reliable customers as long as you are willing to bid low, which makes them unattractive for the market leader.
as "COSTCO".
"I believe in Karma. That means I can do bad things to people all day long and I assume they deserve it." : Dogbert
I'm partial to HP gear, and I always claimed that it has quite decent TCO even in very small scale deployments (we have 5k worth of gear, not 40M). People who buy Cisco must be getting a lot of free pussy or something.
A successful API design takes a mixture of software design and pedagogy.
Cisco does make good products but they are not cheap at list prices, but who now days pays list?...the answer is no one.
Some of their kit is very expensive i.e. fibre switches but some of the stuff is prices quite well and functions very well on top of that i.e 800 series routers.
Its a shame their firewall line is 5 years behind the game.
FOr the record, we do sell a lot of Cisco kit at work but we also sell a lot of other vendors.
While taking the highest bidder is bad, so is taking the lowest. Remember, Cisco bought Linksys because their SMB offerings were terrible. At the high-end, just like with Oracle, they offer solid products. They have features and capabilities that are unneeded in the SMB market. I imagine most readers here think they are bigger than they are, but if you had to deal with 99.99999% uptime and massive amounts of traffic then the lowest bidder is a bad choice. If you need thousands of ports with redundancies all over the place and hot swapping, then you need the high end stuff.
Virtualization of network switches by Nicira (recently acquired by VMware) is commoditizing network switch hardware very rapidly. So if you're studying for a CCIE, might want to look into Nicira/VMware asap too.
You either pay for the brainpower upfront with pre-configured hardware/software, or make up the difference with smart (but expensive) people. The trick is which lasts longer, or is a better long-term investment.
I could employ a crappy IT admin who only knows windows, and pay him $40k and the enterprise Win suite and license seats for $20k total; or a decent linux admin at $60k and virtually unlimited server and seats running CentOS and Ubuntu for $0.
This is of course a very simplified way of seeing things. There are many more variables to consider, such as how competent is the end-user with computers?
No doubt Nicira's Network Virtualization Platform will hurt Cisco unit sales now and in the immediate future. Premium Cisco h/w prices will be ending real soon. At least with non-hypervisor-aware models. With VMware's recent acquisition of Nicira, and Cisco expanding its partnership with Citrix, say goodby to the VMware/Cisco alliance. SDNs will virtualize most, if not all, gigantic data centers and enterprise networks in short order. But who will dominate the transition?. Regardless, I wouldn't bet against Cisco's ability to survive and thrive through these coming changes. And I don't think you should stop studying for your CCIE, it that's something you're doing. You should find out as much as you can about Nicira's SDN controller s/w.
VMware is making some bold but good moves here. I wonder why the damn day traders and insiders have recently abandoned VMW stock. One market analyst writes an article about "the server virtualization market being saturated" and they panic and they all bail out. Very very tricky of you, you god damned short-term volatility creating bastards with your inside tips from column writing analysts.
There's a big difference between being cheaper and being a fraction of the price. Maybe it means that you are getting screwed by the expensive vendor, but it can mean you are getting screwed by the cheap one instead.
There are big, big differences in the quality of supposedly "high end" network gear. Some of it is crap. It can't handle the big loads it is supposedly designed for, its software is buggy, hardware prone to failure, support sucks, etc.
Not saying this is the case with Lucent stuff, I dunno, just saying that you can really fuck yourself if you just look at price for a feature set, rather than how well the things actually perform.
Also you have to be careful with project bids because lowball bids are often deliberately leaving important shit out to screw you later. They lowball it because they know they'll make it up and more on various "addons" that magically are needed.
Construction companies are famous for that. Their bids are wildly unrealistic and it ends up costing many times the bid price in the end.
I havent had experience with Alcatel-lucent but Cisco support is pretty reasonable and such their is a premium that goes with that. also I wonder if Alcatel Lucent are betting on making back the margin on services over the next five years?
I have seen many a time Tin @ 0%, implementation/setup etc @ 40-60%...
Maybe Cisco doesn't like working with CSU? Contract disputes and lawyers were involved? Personal disagreements? Too many monthly forms to complete?
To price itself out of the market. I recall when I worked at the RI Sec of State's office we did a major move of several units within the department to a new space in a different building. I had to go out and spec pricing for switches, routers, and security gear. For basic core networking I looked at Cisco and HP. For the features I required, namely easy management, VLAN, etc. both offered it but the Cisco gear was 3 times the price of the HP. Cisco essentially thinks that because it is the predominant vendor for networking hardware that they can charge a heavy premium. They have also bought up competitors whenever they could to limit the market.
Reading the article it's easy to see that there was a huge discrepancy in capabilities, at least to anyone familiar with the various product lines. Cisco proposed a very high end solution, for instance offering up their Nexus solution for the data centers. Alcatel-Lucent simply doesn't have anything similar, although they could build a fine data center solution with slightly less bells and whistles. HP, well, they make some great switching devices, but their L3 routing capabilities are woefully short of both Cisco and Alcatel-Lucents. In fact, that's my biggest clue something went wrong here, if an HP solution is being compared to Nexus, well, that's about as far on opposite ends of the networking spectrum as you can get.
These bids were not at all for the same thing, which tells me the university did a very bad job of writing the RFP. If you put out an RFP saying "I need a car that can take 2 people 100 miles" that spec can be met by a Lamborghini Aventador and a Nissan Versa. The reality is probably neither are appropriate for someone who wants a good value, middle of the road solution.
I have no doubt Cisco could offer up a solution with the same capabilities as Alcatel-Lucent or HP for a competitive price, and no one knows why they didn't do that here. Also, even with similar hardware capabilities speced Cisco software has a lot of features the other vendors simply do not have. Are they worth millions extra? Probably not, but they are worth some extra. If the university had competent people writing the RFP they could have pointed to features that reduce manpower needs and gotten more appropriately priced equipment.
Having written and reviewed a number of RFP's, one of our criteria was the spread on the responses. When it is this large something has likely gone wrong with the RFP process, and it needs to be rebid with better specifications. Back to my car example you can throw in things like it needs to run on regular gas (no more Aventador, or other high end cars), or that it needs to have at least 15 cubic feet of trunk space (no more Versa), and put yourself in a much more reasonable range.
Rather than picking the low bid here the university needs to take a serious look at their requirements, and put out a revised RFP.
I have seen similar quotes. Cisco tends to be 3X as expensive. With that said, you get what you pay for.
We have always run Cisco routers, so I can't speak to that other than to warn against bad configurations. However, we saved 2/3rds at our school when we switched to VOIP from POTS, purchasing Avaya phones, HP phone servers, 3Com switches, access points, and more. In the end it was all junk. There were way too many problems to enumerate in this post. The support staff from these vendors were worthless, and we ended up having to rip out the entire system two years in.
We replaced the access points and switches with Cisco, went with an Asterisk phone server, and have not had any significant problems since. In the end we spent 4/3rds Cisco's original quote, and wasted two years and many resources. We have learned our lesson. Hopefully, you can learn from our mistake.
I haven't seen the suggestion yet that Cisco may have just made a calculation error or misread the specs. Likewise for Alcatel. Both the high and low numbers seem out of line to me. The remaining bids are in the middle, closer to each other. Probably where they should be.
http://www.networkworld.com/community/blog/ciscogate
" if you want to achieve this via redistribution you have to increase the amount given to the poor"
It simply doesn't work for long.
These underclass essentially represents excess population.
I did not read the article. Just want to state that Cisco typically does not bid directly on projects like this.
A 'partner' (Service Provider like AT&T or Century Link. An integrator like Northrop Grumman or WWT)
Would bid on this. They get (Managed Solutions Partner) Discounts that they would bake into the RFP response.
Some of these discounts are as high as 65-70%, depending on the product, competitive landscape and so-on.
I would take this price comparison with a big grain of salt. There is more here than meets the eye.
-badford
Even people getting a garage door installed know you never pick the lowest bid.
My guess is the $22M will be way under staffed. So when it is a year late and still not working properly,
they will ask CSU for a second contract for "upgrades" which will probably double the original $22M.
At that point they have the customer held hostage.
How cares, CSU is a shitty school system anyway, I hated it.
So you're saying you'd rather not stimulate the economy with 100 million more dollars? Why do you hate America? :)
Businesses waste money sometimes, but they can more easily go out of business if they screw up enough. University funding, when it comes from the state / State, may or may not be at the optimal level for educational outcomes as seen from any particular perspective, but it isn't based on a strong feedback between money spent and outcomes. So when I see people complain that California schools "can't afford" a cut to higher education budgets in that state (these ads follow me around for some reason, though I don't live in California ;)), it seems like maybe there's some wiggle room wrt what they *can* afford, if Cisco thought this was a big that might be accepted.
Uncle Miltie had it years ago: http://www.youtube.com/watch?v=5RDMdc5r5z8
jrnl: http://tinyurl.com/c2l8yr / foes: http://tinyurl.com/ckjno5
Here is a great way of showing if there is any price fixing, or maybe overpricing.... we see here overpricing on cisco's part is flagrant, and should anyone have mentioned we absolutely need cisco equipment, would have cost way more then it should to rejuvenate their network. This is evident in all government construction as well....but we never get to see the bids, only the winning bid....
Okaaaay? O..K-K-K-aaayyyy?
-Principal Buttsavage