Best Buy Follows Yahoo in Banning Remote Work
bednarz writes "Is telecommuting the new scapegoat for poor performance? Best Buy, in the midst of a corporate restructuring, has canceled its flexible work program and expects corporate employees to put in traditional 40-hour work weeks at the retailer's headquarters (they used to be able to work whenever and wherever they wanted). The announcement comes on the heels of Yahoo CEO Marissa Mayer's decision to end telecommuting, which ignited a firestorm of criticism. It also follows news of Best Buy's plans to lay off 400 corporate workers as part of a plan to cut $725 million in costs and restructure its business. This could signal the beginning of a trend, or be an indication that telecommuters need to actively justify their preference for working outside the office."
This is a terrible move by a dying entity that is showing its irrelevance by going back further into the dark ages.
Sig: I stole this sig.
If you don't mind losing 20% of your workforce in about a week. It's a buyers market for IT Professionals right now.
I can tell you Best Buy treats their employees like total crap. I did not work in a retail store, I worked in one of their service centers. Worst run company ever. They actually had a VP come down one week and tell us we needed to tape yellow lanes on the floor to tell people where to walk and then 3 weeks later another VP came down and made them change it to red tape, then 2 months later another VP came down and wanted all the lines moved because he didn't think it was clear which areas were for walking and which areas were work areas. Ridiculous.
has nothing to do with working from home. They need to get rid of a bunch of employees and this gives them a way of doing so without actually having a reason to fire them. They know a certain percentage won't be able to work locally, and will have to "voluntarily" quit.
Where are the environmentalists who should be protesting the increase in the use of resources, especially petroleum products, that will be required when all these employees return to an office? Especially when many of them took the job under the betrayed promise that they would not have to often commute to an office that was perhaps an hour or more away?
Gamingmuseum.com: Give your 3D accelerator a rest.
I just wonder if any agreements were made with employees at either Yahoo or BB that they would be allowed to do a certain amount of their work remotely.
Again.. it goes back to the current American belief that it's okay for a corporation to break their word or contract with an individual but absolutely wrong when it's vice versa...
Look at the history of companies like DEC, Compaq, Dell, the list goes on an on.
They all did great until MBAs and Investment Bankers got control.
Then the value was squeezed out and the carcass disgarded.
Yahoo CEO Marissa Mayer's decision to end telecommuting, which ignited a firestorm of criticism.
There was no firestorm, just whining from unproductive Yahoo employees and media parasites.
Perhaps they didn't get the memo, but Google (which is what Yahoo wishes it was, and is where every Yahoo employee wishes he/she was working at) doesn't allow telecommuting either. Marissa was just putting in place policies that worked for Google.
Did you miss the news a while back about productivity levels having peaked? So now the weaker Corporations, faced with losing their least politically-damaging method of squeezing up short-term profit, are trying anything they can to shore up productivity.
Strange things are afoot at the Circle-K.
Its a great way to lay off people without saying its a layoff, or paying for unemployment since quitting would mean no way to collect it.
Corporate culture is diverging? No one knows what the business's values are anymore? Productivity and morale are at an all time low? Gee, this sure sounds like a great time to fire several hundred employees and force the remaining ones to do more things they don't want to do!
Is it just me or is corporate management in America diametrically opposed to making decisions based on scientific findings?
Work exactly 40 hours per week, and not at all from home.
Person sits at desk from 9-6. Person taps keys. Appears to be breathing. It tells you nothing about whether they're doing their work, so if you can't tell by other means, you're an incompetent employer. And if you can tell by other means, then there's no problem with telecommuting.
Yahoo? Best Buy? I'll wait until a relevant company follows suit before I worry about my wfh job.
Should Slashdot include a disclaimer when linking to a corporate sister?
In case you don't know, Slashdot is owned by Dice Holdings (see the bottom left of the page you are reading), which also owns this link from the front page story:
http://news.dice.com/2013/03/05/yahoos-telecommuting-policy-could-find-fanboy-ceos/
Best buy has had poor management for years. Maybe makeing big changes will save them.
Now the stores need to move off of judging people on how much they can sell and let them help people not up sell them till they walk out.
I was never gonna work at either place, anyway. But now I do have to worry more that someone will try to upsell me to a 3 year warranty plan in person.
now we need to go OSS in diesel cars
Does anyone seem to realize that work from home is not being banned, but PERMANENTLY working from home? There is a huge difference. Casual work from home is much different than never seeing your coworkers. Is permanent working from home a scapegoat? Perhaps, but it's not unreasonable that troubled companies need all hands on deck while at their most vulnerable.
1) She's more important. There's only 1 CEO.
2) Other CEOs have private jets or helicopters (such as Brazil) to commute. Should lower management or coders receive those too? In perspective, a nursery only allows her to stay in the office longer. Yahoo folks take off like a swarm when the clock strike 5pm.
3) Yahoo subsidizes childcare for their employees. Just like most large companies.
Keep a bullet proof lab book with verifiable work and you'll be fine. The issue is that no one tracks what work they do so months after you finish everything there is no trace. Hence telecommuting looks back because how do you know who does any work. On the other hand if you can hand over a well kept book that is documented about the work you've completed then you look fine.
Where they pulling lots of overtime at home?
Had lot's of downtime?
Totally agree. Good employees deserve some flexibility. Bad employees deserve to be fired.
It's ironic how we can hire people on the other side of the world and put up with their shoddy work, but in the USA we need to come to the office.
Companies have no idea what they are doing right now, so they just make stuff up and others follow suit.
Best Buy headquarters is in one of the areas of the Twin Cities metro with the worst traffic congestion already, and it is not well-served by public transit. Public policy in Minnesota is starting to tend toward encouraging more remote work and/or flexibility because the cost of maintaining and upgrading roads and transit is becoming unaffordable. I don't know about other areas of employment, but competent programmers are not usually having trouble finding work in the Twin Cities metro. Granted, many of Best Buy's developers are contractors anyway.
This move is likely just to drive away people with other options, and with a company that's already a sinking ship, it's certainly going the wrong direction.
. . . claim every Linux user owes them $699, and then sue IBM . . .
Sounds like a fine business plan.
Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
Does anyone really want to work for Best Buy? Or for matter Yahoo?
These are companies that are 20 years behind the leaders. Go to work for them and you will always be sitting around waiting for the defenestration.
These new polices are just a message to the wise - time to find a better employer.
Mayers had a point, Yahoo needs the creativity inspired by water-cooler talks. Best Buy, well their point is hard to buy hats for...
"If...you can't be a good example, then you'll just have to be a horrible warning" - Catherine Aird
of thing as cost saving when they are desperately looking for buyers.
The Kruger Dunning explains most post on
Been telecommuting for just about a decade. Bosses couldn't be happier with me. And they don't even know what I look like or exactly where I live. I was able to move overseas to where a regular salary goes an extremely long way for maximum efficiency. Telecommuting is definitely the future.
So does this mean I'll actually be able to find a sales guy, since they won't be working from home?
Just kidding...I would never shop at a best buy.
reminds me of:
http://youtu.be/pqzcCfUglws?t=24m2s
Who logs in to gdm? Not I, said the duck.
Oh come on, you've never heard of fairy tales?
It has nothing about working from home. It has to do with bottom line. Most of those remote worker are not going to or be able to come into work.
They quit and the company has no unemployement insurance to pay. They get a free "layoff" and its not there fault!
You should measure performance by the amount and quality of the deliverables and not whether someone looks busy.
They know they need to lay off people, so how do you select who to keep?
I suspect this move to eliminate remote work will cause some employees to quit (cheaper for the company than a layoff). The ones that come in, but bitch about it will be labeled non-team-players and eliminated next.
I've seen some places that simply made life unbearable to see who would put up with shit. Making people quit is cheaper than a layoff. BTW, that company failed badly. I was happy to hear the asshole boss lost everything when his secretary sued for sexual harassment.
Place nail here >+
Just take a look at the YHOO and BBY stock performances recently. Both have been gone up at least 10% over the past week or so.
Can't we keep "on-thread"? Forget "Best Buy", "The four Boxes of Liberty", "the traffic congestion in the Twin Cities". The issue is about "telecommuting". 1. Question: Does it work for everyone? Answer: No - lots of people need the "warmth of human contact" and feel isolated when they are not with with their corporate colleagues. 2. Question: Can it be productive? Answer: Yes - for those who are comfortable working without the immediate physical co-location of other humans, working from home can be much more productive than the corporate 9 - 5 (plus commute) work day. Truth is - you work much more at home than in the office. 3. Question: So what's the problem? Answer: Middle managers get paid to manage people. If "their" people aren't physically around, middle managers worry about their own reason for existence and if "their" staff are being as productive as they could be. The easy option is: "when in doubt, get the staff back in house so we can see what they are doing" ;-(
Pardon me, but don't we live in a virtual world these days?
"An MBA in charge would have said "Skip this VMS shit, boys"" - by T-Ranger (10520) on Tuesday March 05, @06:12PM (#43085423) Homepage
VMS -> WNT : Then, you'll have something great that works, & Microsoft did + does still by doing what my subject-line above notes... you're right: "Skip it" by what I showed above, like MS did, & you do FINE. They have.
* :)
APK
P.S.=> They didn't hire on VMS' designer from DEC for nothing, after all... & his ideas went into Windows NT "new technology"...
Result = Windows NT-based OS are excellent all-around versatile & stable computing environments without par in usership on computers worldwide @ the PC level + that of Servers combined for a myriad of purposes with a plethora of addons via other wares that are good/do the job as well - & only getting better with age!
("Old Chevy's NEVER DIE", & only improve via patches/updates)
Seems to work well, & up to Windows 7, & I predict 9 will be a return to that design, interface-wise, on those platforms noted above (PC desktops, laptops, &/or Servers) that it totally dominates on all fronts noted utterly above all other competitors combined...
... apk
accountants, anyone else? i don't know, that is why i am asking. give me a break, I've only been to the retail stores not the headquarters.
i was going to say, how can the cashiers and sales people work from home at a retail store? lol Then i read that the ppl in headquarters / corporate office used to telecommute.
It's ironic how we can hire people on the other side of the world and put up with their shoddy work, but in the USA we need to come to the office.
It's worse than ironic. It means that for telecommuting, they don't need/want Americans -- Bangalore or elsewhere will do.
"It also follows news of Best Buy's plans to lay off 400 corporate workers as part of a plan to cut $725 million in costs"
Isn't this signalling a trend to cut down unnecessary management roles that have nothing to do with what your business does?
That would imply management is capable of judging the quality of their deliverables ....
********************
I object to Intellect without Discipline.
Whatever they actually do, I guess the will actually be doing it in their office.
Or a way to show the Board and stockholders that they are making "significant changes".
Your thought process: "I'm actually pointing outing the truth, if people would actually think about it for a second they might realize I'm right."
How you actually sound: "The reason why blacks and hispanics earn less is because niggers and spics are just lazy. I'm not being racist, I'm just pointing out the obvious."
What everyone you've ever met thinks about you behind your back: "I cant believe how big that guy's ego is, what poor excuse for a human being."
These headlines are pushing the career trajectories of working mothers directly back to 1956. The message is clear - You can have children and be a stay-at-home mom, OR you can work full time and pay nearly $1,000 per infant per month for infant day care - erasing an enormous amount of your salary. You thought you could have both, but sorry, you're wrong, says Marissa Mayer - Who like all the Hollywood stars, pop stars and celebrities make parenthood look effortless while hiding behind a small army of Au Pairs, Nannies, drivers, cooks, security and personal assistants, tutors and private schools. Yes, parenting is wonderful when your sleep is NEVER disturbed because someone ELSE sits up all night for diaper changing and bottle feedings. Someone ELSE puts your kids on the bus at 7 AM.
Marissa Mayer is the wildly out-of-touch Mitt Romney of Motherhood - How can you expect someone building a nursery off her executive office, presumably staffed with a nanny - to understand or care about the work/family balance of her comparatively proletariat cubicle drones?
Soon, I imagine the Corporate Daycare (asses in cubes) culture will crush casual dress codes and Flex Time.
THIS SPACE INTENTIONALLY LEFT BLANK.
'Love in da airya ... eba where I looks around ... hmmmm.'
'Love in da airya .... eba sights and eba sounds ... hmmuuumm.'
LOVE be in da airya .... hmmm ... hummm .... hummmm.
LOVE be in da airya ... hmmm ... hummm .... hummmm.
I WAS bonnnnn ... to louve .... yuuuuuuuu ... AND I willz nevaaaaaabe freee ... as longz as yz wantzn messs.
Lets see if Tom Jones can top this ! XD
Release The Kraken ! XD
People sit at home and use their pcs to do work that are able to go out and work but chose not to out of laziness. A lot of people arent able to do at home remote work for a number of reasons and need someplace to go work at but they lose that chance because some lazy slob is sitting at home doing it. Sure there might be a few who geniunely need to work from home like overworked single parents or whatnot, but they are the minority. Sure you can argue disabled people need it but if they are truly disabled they already get disability so they are getting paid already, why take that away from someone who gets nothing?
And really being at home encourages people to not work as hard. Sure they might start out trying hard but gradually the allure of being home and distracted by tv, visitors, surfing the net, playing games and eating will wear them down and most of them will end up slacking off little by little. We all do it. Even those of us who work at a regular job that own smart phones, you take it to work and gradually you check an email here, look at ebay there and you gradually use it more and more at work. Thats just a small example.
Then you have the fact I dont want to talk to someone sitting at home. I want a real customer service agent who is there doing their job day in and day, they work among others that they learn from, they can lean over and ask the person next to them, they can call their boss over if they have a problem and so on. Remote CS agents cant do that and they dont know as much because they arent around other coworkers listening to what they say, getting random advice and learning by being on the job and being around others. I want someone helping me that is atleast professional enough to go into a job everyday and assist customers.
A couple months ago, we had the (likely made-up) incident of the programmer outsourcing his job to China. That story was widely told in corporate boardrooms, along with mentioning Tim Ferriss. Now they have all just read The Four-Hour Work Week and have come to the conclusion that anyone who wants to telecommute is trying to rip them off (which is what they already secretly thought anyway).
I didn't know you could peddle $80 HDMI cables from the comfort of your living room - how does that work?
Retail is basically sticking around to service customers, and they aren't killing it completely, they are just requiring manager approval.
Have the employees come work at my house. Then, once I've seen the TV at Best Buy the blue shirt guy can talk me out of purchasing the same TV for less on newegg or amazon...
I hate to admit that they have a point. It's easy to slack when you're not in the office with your boss looking over your shoulder.
I work for a leading tech company as a platform developer.
I come to work and go back home every day by car to sit in my office to work on remote datacenters collaborating with colleagues who are located remotely.
There is no added value whatsoever to be in the office. So what about those millions outsourced jobs then?
It's just a hidden way of laying off people. Plain an simple.
So, the intent, is also, just the same...downsizing. With it being done this way, it's not considered be as such in concept. Perception. The effect however, is the same. So, it is the same. Period.
Person sits at desk from 9-6. Person taps keys. Appears to be breathing. It tells you nothing about whether they're doing their work, so if you can't tell by other means, you're an incompetent employer. And if you can tell by other means, then there's no problem with telecommuting.
3rd theory. You can tell by other means and those other means show telecommuting employees have lower performance.
I'm all for telecommuting but I work in a job where it would be too hard to get stuff done. I would use the words collaborative environment but I'm afraid to get downmodded here by victims of bad management with mod points. Sure the word collaborative workplace gets thrown around a lot by the big wigs along with synergy and other such bullshit, but between all the bullshit is a small ounce of truth.
Hey all,
Really interesting development, sparking lots of debate. Check out this article in The Economist that makes some great points http://www.economist.com/news/leaders/21572767-forcing-workers-come-office-symptom-yahoos-problems-not-solution.
Personally I'm very much in favor of working remotely, and though these major companies have doubled-back on their policies on this issue, overall it seems that a lot of these big tech companies rely on the best available workers that flexibility works in their favor.
Spencer Dunfee
Mikogo Team Member
www.mikogo.com
I have been a remote worker for more then a decade and would tell anyone who has the chance to ..... go into the office, punch a clock, don't bring your work into your home.
My average day starts around 5am and ends somewhere between 5-7PM..... that would be average. Then there is the 7 day work week, which is easy when your office is right there in the house just drop into the office finish up that expense report or presentation that is due first thing Monday and hey when did it become Sunday night and how did I end up sitting here all weekend will become a regular part of your weekend too. The late night, eraly morning or after hours calls to the home office will also start to be standard, becuase well.... you are home after all and its always working hours somewhere.
My company does pay for internet and a business line as well as a cell, printer and a laptop which is very generous and better then many, but as I recall I paid for my desk, monitor, chair and related equipment which while old and at this point a write off is not something I would plan on bringing into the office at Yahoo, or Best Buy. I really do wonder if these folks think through what they are doing. The last company I worked with that made this switch ran out of office space and still has 2 sometime 3 people sitting in each cube.... you can well understand what that sort of space restriction does for the average workers moral.
So add in the cost of space, equipment, heat, cooling electric and of course the stuff that is simply easier to pick up and pay for then to expense.... books, paper, pens that sort of thing and in an average year I spend an extra grand or so of my pay to support working from home about 70-80 hours a week....... is every hour productive, of course not.... do I enjoy those face to face meetings when we do gather at a remote office... you bet, but it does not change the economics of this arrangement nor the psychology of working where you eat, sleep and live. When you work from home you are always at work.
40 hours in an office would be like going back to part time employment for me, I really really hope they are dumb enough to install a time clock to boot just to make sure people are putting in that 40 hours LOL.... have people punch a clock and you will get exactly what you asked for 40 hours a week and not a minute more. In some offices I have worked in you cannot find a single person after 5. I was recently at a Doctor's office and was told it was better to reschedule an appointment for my labs becuase everyone would be punching out shortly.
Wonder how long before management looks at the bottom line cost shift back to them in hard dollars for space, heat, electric etc not to mention the average hourly rate they are paying regardless of how much more productive and or creative people might be (something I highly doubt will prove out over time) and finally the talent drain as the folks will look for what they need in other places..... Its only a matter of time and these same leaders, or more likely their replacements will quickly try to re-package and re-sell employees on flex work arrangments is after all a better deal for the employee. Don't fall for it.
This trend and the leadership that seems intent on pushing it as a fix for everything that has gone wrong lasts less then a year.
Person sits at desk from 9-6. Person taps keys. Appears to be breathing. It tells you nothing about whether they're doing their work, so if you can't tell by other means, you're an incompetent employer. And if you can tell by other means, then there's no problem with telecommuting.
The problem with telecommuting is a simple psychological one: all the people who are forced to come into the office feel that the ones at home have it easy. That's human nature. Until everybody has the option, telecommuting is always going to seem like a perk to the mass of workers.
To have a right to do a thing is not at all the same as to be right in doing it
That would imply management is capable of judging the quality of their deliverables ....
That is simply asinine. "Management" don't employ people for the sake of it, of course they know if they're not getting the delivery they need.
To have a right to do a thing is not at all the same as to be right in doing it
What the hell is a "traditional 40 hour work week"?
It's what you have when work is not the most important thing in your life.
To have a right to do a thing is not at all the same as to be right in doing it
It looks to investors like the leadership is taking tough decisions.
This is purely about the senior management saving their own skins.
Then you haven't worked for large companies or in the "right" area. There are lines of business that literally want a head count for the sake of employing people. Maybe they want unnecessary expenses to keep their profit margin at 10%...and when revenues go down, they know just who to get rid of to keep the profit at 10%. Kind of like SoftReference in Java.
What I don't understand is how Marissa Mayer says something in the lines of, "We want people to be in the actual building of Yahoo to improve on communication" when it means cutting off ties with current employees who live far away. Then going on to say something like, "By allowing people to be in the building, you'd generate more collective ideas." I had a yahoo account for 10 years and saw the huge decline. If I literally bought the services like mail forwarding, I would have left a long time ago and move all my accounts to google mail. I never once entered the Yahoo building or had any collaborations with them, but I have had way too many ideas about what they can do with their products; which leads me to the next point.
It's not the engineers and developers fault for their bad services and bad qualities. The real case points directly to management. I can bet that there are quite a few employees who don't care about passing ideas up the ladder, regardless of where they are; and the real reason is because in those companies, management is an unapproachable bully of an entity. I can't tell how many times my co-workers get together during lunch to ridicule what the managers are doing, only to be part of something that we know will fail, and trust me we tried all in vain for change. When you have employees opening up, and really show signs of contributing, and actually enjoy the process of providing those ideas without fear of backlash... THAT is the signs of good upper management... THAT is the sign of a good company. This move of trying to limit remote connection is telling me the real scape goats and the ones who aren't part of the building, shifting liability from their own failures to someone else's.
Now Best Buy is giving into all this.. it doesn't make any sense how they can just make a move like that without even THINKING of how much reward it would be in the long run. It's not like there aren't companies out there that aren't following this kind of rule already.. there have been companies for years that never had remote access.. and are they showing signs of success?
If anyone really wants to know a true CEO.. a master of his game.. check out Joel Spolsky from "Joel on Software". The guy has one of the best models for a business corporation I've seen, and I commend him for his catering to his employees.
Ok, if large growing, awesome companies were making these moves it would be something to watch. However, what you have is a retail chain, and Yahoo. I know that Yahoo has been having trouble for years. I wouldn't follow their lead in just about anything without confirming it's a common good practice first.
"How dare you disagree with me and not like my way of life. YOU MUST BE SILENCED IN THE NAME OF TOLERANCE!!!!", typical.
-=[ Who Is John Galt? ]=-
Bank of America has had a work from home program for a number of years now and has decided not to continue expanding it. I don't think that they are currently making existing work at homers go into an office but all new hires are being required to work in an office. I know many of the tech guys in BofA and they have a mixed bag of opinions on the whole work at home thing. Many of them like it, many of them don't....As a work at home guy myself I find it funny that companies still have issues with this. If you get your job done then what does it matter what you are doing the rest of the time. If you *aren't* getting the job done, then just as if you were working in an office, you should be canned and somebody hired that *can* get the job done! 'Nuff said!
The *only* reason for these new policies is to fire people without needing to admit that these people are being fired.
Why lay off 800 people due to financial difficulties when you can lay off 400 and say that 400 chose to leave for unrelated reasons?
-- 'The' Lord and Master Bitman On High, Master Of All