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Hospital Resorts To Cameras To Ensure Employees Wash Hands

onehitwonder writes "Long Island's North Shore University Hospital is using sensors and video cameras to make sure employees wash their hands, according to an article in today's New York Times. Motion sensors detect when hospital staff enter an intensive care unit, and the sensors trigger a video camera. Feeds from the video camera are transmitted to India, where workers there check to make sure staff are washing their hands. The NYT article notes that hospital workers wash their hands as little as 30 percent of the time that they interact with patients. The Big Brother like system is intended to reduce transmission of infections as well as the costs associated with treating them."

273 comments

  1. Too busy by Anonymous Coward · · Score: 0

    On Slashdot to wash my hands!

  2. Let me be the first to say... by dgatwood · · Score: 4, Funny

    Ewww.

    --

    Check out my sci-fi/humor trilogy at PatriotsBooks.

    1. Re:Let me be the first to say... by mrmeval · · Score: 2

      How about a sensor that detects if they actually have germs on their hands. If so sterilizing boiling water comes out killing the germs.

      Sheesh. Luddites.

      --
      I'd go on a Vegan diet but the delivery time from Vega is too long. --brownkitty
    2. Re:Let me be the first to say... by ebno-10db · · Score: 1

      How about a sensor that detects if they actually have germs on their hands. If so sterilizing boiling water comes out killing the germs.

      Boiling water isn't hot enough to sterilize (autoclaves run hotter). Maybe a plasma - it would look cool too.

    3. Re:Let me be the first to say... by Anonymous Coward · · Score: 0

      Actually, boiling water is hot enough to kill most microbes. Autoclaves just ensure 100% kill of all microbes.

      And there is research into cold plasma (that can be used on skin) as a antimicrobial agent http://news.discovery.com/tech/biotechnology/cold-plasma-kills-bacteria-better-than-antibiotics.htm

      At my current place of employment, we just have the unit secretaries spy on the MD/DOs, RNs. PAs, students, and just about everyone else. Do they get paid? No, do they enjoy being feared? Hell yes!

    4. Re:Let me be the first to say... by nitehawk214 · · Score: 1

      How about a sensor that detects if they actually have germs on their hands. If so sterilizing boiling water comes out killing the germs.

      Boiling water isn't hot enough to sterilize (autoclaves run hotter). Maybe a plasma - it would look cool too.

      And you can't have germs on your hands if you don't have hands.

      -or-

      Please do not reach into sterilizer with remaining hand.

      --
      I'm a good cook. I'm a fantastic eater. - Steven Brust
    5. Re:Let me be the first to say... by SoldierII · · Score: 1

      They need to do this at my work restrooms...

      Over the 1.5 years working here and using the restroom, I estimate, that 3 out of 4 (75%) do not wash hands when using the urinals... and 1 out of 4 (25%) after taking a dump...

      I work at a very well known non-profit in Seattle...

      So I learned not to ever shake hands with anyone here... its just gross...

    6. Re:Let me be the first to say... by Anonymous Coward · · Score: 0

      But at 212 degrees boiling water is also too hot for the 98 degreers targeting the microbes.

    7. Re:Let me be the first to say... by ubrgeek · · Score: 1

      And there we were just thinking you were rude. ;)

      --
      Bark less. Wag more.
    8. Re:Let me be the first to say... by Anonymous Coward · · Score: 0

      I think that was the point. If you're careless, hello 2nd (maybe even 3rd) degree burns!

    9. Re:Let me be the first to say... by arf_barf · · Score: 1

      I think I can beat that. I work in a medium-sized software house (which means we employ people with at least some level of higher education) and not only people don't wash their hands, but the other day some asshole pissed on the floor in the middle of the bathroom....

      I just can't figure out why. One theory is that the bathroom was recently remodeled and this was some sort of a QA procedure.....

    10. Re:Let me be the first to say... by smooth+wombat · · Score: 1

      Your story is exactly why I tell people the reason I never get sick is because I pick my nose BEFORE I shake someone's hand.

      --
      We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
    11. Re:Let me be the first to say... by ebno-10db · · Score: 1

      Come on, people, what kind of nerds are you? Asimov. The surgeon sterilizes his hands by heating them until they're cherry red.

    12. Re:Let me be the first to say... by ebno-10db · · Score: 1

      I just can't figure out why.

      You've never heard of being pissed off?

    13. Re:Let me be the first to say... by Anonymous Coward · · Score: 0

      in the hospital, staff are required to wash their hands every time they enter a room and every time they leave a room.

      For example, say you have Patient-A, Patient-B, and Patient-C.

      You go to Patient-A's room. You wash your hands. After dealing with the patient, you wash your hands again when you leave.
      You go to Patient-B's room. You wash your hands. Even when you don't do anything, you have to wash your hands again when you leave.
      You go to Patient-C's room. Again, you wash your hands before and after you leave.

      In any given day, you can go into a patient's room a dozen or more times. Nurses can have 4 to 6 patients, so nurses are expected to wash their hands over 50 times a day. All of this washing does a lot of damage to the hands. I know of nurses who get really dry hands or even blistering/cracked/bleeding hands. Instead of washing hands, a lot of nurses would just use a glove instead. Wear a new glove into a patient's room, and then throw the glove away when they leave.

    14. Re:Let me be the first to say... by operagost · · Score: 1

      It's a little past "eww". If these people don't wash up, patients could DIE. If you can't do something simple like wash your hands, you can't work at a hospital. Period.

      --

      Gamingmuseum.com: Give your 3D accelerator a rest.
    15. Re:Let me be the first to say... by JimFive · · Score: 1

      You go to Patient-A's room. You wash your hands. After dealing with the patient, you wash your hands again when you leave.
      You go to Patient-B's room. You wash your hands. Even when you don't do anything, you have to wash your hands again when you leave.
      You go to Patient-C's room. Again, you wash your hands before and after you leave.

      I just wanted to expand on this a little bit. You enter A's room, wash hands, deal with patient, wash hands to prevent contaminating the door handle with whatever you just picked up from A.
      You enter B's room, wash hands to wash off whatever was on the door handle of the last two doors you went through etc...

      Instead of washing hands, a lot of nurses would just use a glove instead. Wear a new glove into a patient's room, and then throw the glove away when they leave.

      Policy at our local hospital is to wash hands whenever you remove gloves so this wouldn't really help.

      --
      JimFive

      --
      Please stop using the word theory when you mean hypothesis.
  3. Groan by c0lo · · Score: 2
    Why? TFA

    One puzzle is why health care workers are so bad at it. Among the explanations studies have offered are complaints about dry skin, the pressures of an emergency environment, the tedium of hand washing and resistance to authority (doctors, who have the most authority, tend to be the most resistant, studies have found).

    But... hang on a bit... how come 20 years ago this wasn't an issue?

    --
    Questions raise, answers kill. Raise questions to stay alive.
    1. Re:Groan by JDG1980 · · Score: 4, Insightful

      But... hang on a bit... how come 20 years ago this wasn't an issue?

      Who says it wasn't?

    2. Re:Groan by Anonymous Coward · · Score: 1

      the tedium of hand washing

      Boy, have they got that right. And the worst thing about it is having to break through the crust when you've just finished a nice run of avoiding tedium.

    3. Re:Groan by Rockoon · · Score: 5, Informative

      Probably 20 years ago they werent expected to use hand sanitizers, but now they are.

      In the environment that I work (a casino), there is frequent contact with chips, cards, and money that have been handled by large numbers of people over short periods of time so illnesses frequently spread. Of course its recommended that dealers and floor/pit men regularly use hand sanitizers throughout their shift, but if you've ever tried to regularly used hand sanitizer then you would know that you cant regularly used hand sanitizer without fucking up the skin on your hands.

      --
      "His name was James Damore."
    4. Re:Groan by Anonymous Coward · · Score: 1

      Doctors washing hands wasn't seen as an issue before Semmelweis brought it up in the 1840s

      seems people should have learned by now, but; trust is good, cntrol is better

    5. Re:Groan by Anonymous Coward · · Score: 0

      It WAS. Now there's just some way to do something about it. Bacterial infections are a major problem in hospitals. You are working with people that could have wounds that haven't closed yet, people that have weak immune systems, people that are already infected with who knows what. In 2006 forty eight thousand people died because of MRSA contracted IN a hospital, the most likely place you're going to get it.

      Washing your hands, anti-septic cleaning, etc. are all mandatory in any even halfway decently run hospital. That doesn't mean people do it, even still.

    6. Re:Groan by stenvar · · Score: 2

      It was an issue 20 years ago; the literature on this goes back decades, and none of the attempts to fix it have worked. This is one of the main causes of deaths in hospitals, and it's high time hospitals do something about it.

    7. Re:Groan by c0lo · · Score: 2

      the tedium of hand washing

      Boy, have they got that right. And the worst thing about it is having to break through the crust when you've just finished a nice run of avoiding tedium.

      I only wish it could be a creosote crust.

      --
      Questions raise, answers kill. Raise questions to stay alive.
    8. Re:Groan by dargaud · · Score: 3, Informative

      but if you've ever tried to regularly used hand sanitizer then you would know that you cant regularly used hand sanitizer without fucking up the skin on your hands.

      I was about to say that. I know several doctors who work in hospitals and the skin of their hands is all dried and peeling off. They are the ones catching basic diseases because the skin of their hands has become too thin from all the washing. I think a future axis of research should be more about maintaining a healthy but innocuous surface bacterial flora. See what is going on right now with fecal transplants !

      --
      Non-Linux Penguins ?
    9. Re:Groan by Anonymous Coward · · Score: 5, Interesting

      Then you should switch type/brands! The use of sanitizer instead of soap and water for dentists and doctors here in Sweden have dramatically decreased skin problems as hand sanitizer in most cases are better in preserving skin moisture than (even mild/re-hydrating) soap. Sure there are brands that doesn't contain re-hydrating compounds and sure there are people just not "compatible" with sanitizers but in general it's a win.

    10. Re:Groan by Anonymous Coward · · Score: 0

      We all know why... but we aren't allowed to say...

    11. Re:Groan by Anonymous Coward · · Score: 2, Interesting

      much more than decades, It started with Semmelweis in the 1840s he was unable to convince doctors and eventually died in an asylum

    12. Re:Groan by itsdapead · · Score: 1

      But... hang on a bit... how come 20 years ago this wasn't an issue?

      20 years ago hospitals could hand out antibiotics like candy to deal with bacterial infections. So they got complacent. Now they are suffering the consequences in the form of antibiotic-resistant bacteria.

      --
      In a survey of 100 programmers, 111111 thought that duck-typing was a good idea.
    13. Re:Groan by wvmarle · · Score: 1

      Fecal transplants make sense. I'm actually still wondering how babies manage to obtain a healthy internal ecosystem. When born those intestines are still pretty empty. Now of course a newborn starts off with milk so has time to develop their bowels, they still have to get it from somewhere.

    14. Re:Groan by Anonymous Coward · · Score: 0

      It's a bit double ewwwh, but there was a study done not too long ago that suggested that babies pick up their first mix of flora & fauna in the birth canal on the way out. As I recall dimly, the study actually showed only that C-section babies required longer to develop "healthy" intestinal fauna, likewise with babies who/or whose mother's had taken antibiotics during/just after delivery. But after controlling for breast-fed/not and the rest, the only remaining differentiator was which route they took to the world.

    15. Re:Groan by Belial6 · · Score: 1

      "The rest" covers an awful lot. Did they really control for the correlation between people who are anti c-section and various other lifestyle choices vs. people who are pro c-section and their lifestyle choices? I have a hard time believing that they really covered the hundreds of thousands of lifestyle choices that could lead to introduction of bacteria.

    16. Re:Groan by Anonymous Coward · · Score: 0

      Why? TFA

      One puzzle is why health care workers are so bad at it. Among the explanations studies have offered are complaints about dry skin, the pressures of an emergency environment, the tedium of hand washing and resistance to authority (doctors, who have the most authority, tend to be the most resistant, studies have found).

      But... hang on a bit... how come 20 years ago this wasn't an issue?

      How come 20 years ago avian bird flu wasn't an issue?

      Things change, to perhaps even include the density in which we pack patients into hospitals today vs. 20 years ago (which was also 2 billion people ago in population numbers)

    17. Re:Groan by Anonymous Coward · · Score: 0

      Breastfed babies develop their gut flora from the mother's milk and surrounding environment. http://en.wikipedia.org/wiki/Gut_flora#Acquisition_of_gut_flora_in_human_infants

    18. Re:Groan by codeButcher · · Score: 1

      ... complaints about dry skin, .... the tedium of hand washing

      Reminds me of a workplace I worked at last year. Large open-plan office containing a lot of marketing types (seems they select for good-looking women) and some IT contractors like I was. The bathroom had this poster over the basin about how to properly wash your hands (photos with about a dozen steps to follow). (Obviously supplied for free by the soap supplier, but quite incongruous in a non-med environment.)

      However, once you where finished washing, you had to pull open the bathroom door by a fairly greasy/grimy handle.... Made me glad to be able to knee the door open when entering, just before I was about to handle my privates.

      --
      Free, as in your money being freed from the confines of your account.
    19. Re:Groan by Registered+Coward+v2 · · Score: 1

      Why? TFA

      One puzzle is why health care workers are so bad at it. Among the explanations studies have offered are complaints about dry skin, the pressures of an emergency environment, the tedium of hand washing and resistance to authority (doctors, who have the most authority, tend to be the most resistant, studies have found).

      But... hang on a bit... how come 20 years ago this wasn't an issue?

      It was. The first thing you should ask anyone getting ready to examine you when in the hospital is "Did you sanitize your hands?"

      --
      I'm a consultant - I convert gibberish into cash-flow.
    20. Re:Groan by fuzzyfuzzyfungus · · Score: 1

      It was an issue 20 years ago; the literature on this goes back decades, and none of the attempts to fix it have worked. This is one of the main causes of deaths in hospitals, and it's high time hospitals do something about it.

      I assume that it's an issue that gets slightly more play now because we are(unfortunately) on the downswing in terms of antibiotic efficacy.

      Sanitation has always been better(and probably cheaper and less risky, in terms of morbidity/mortality and extended hospital stays); but the golden age of antibiotics was probably the high point for being able to fix sanitary fuck-ups after you've already committed them. Alas, we appear to be leaving that golden age, at least until somebody comes up with a clever new strategy, so the emphasis is back on sanitation.

    21. Re:Groan by Anonymous Coward · · Score: 0

      This is very true, I used to handle basic produce in a supermarket for a 10hr shift in the weekend. Everytime after a break, dealing with spills/molds/etc or using the toilets I washed my hands. Especially during winter time they were all torn up, broken skin on top and a burning sensation when washing them. Unfortunately the lotion provided didnt help much at all in maintaining a proper skin.

      Not much use in washing hands if they start bleeding as soon as you are done.

    22. Re:Groan by JohhnyTHM · · Score: 5, Insightful

      Spot on. My wife has worked in a hospital for about 12 years. A couple of years ago they switched the sanitiser to a cheaper brand to save some money. After about 2 weeks so many staff were unable to work due to dry/cracked/bleeding/infected hands that the hospital had to hire agency staff to cover shifts. The cost of this and unions getting involved had the old sanitiser brought back in shortly after. They haven't tried swapping brands since then.

    23. Re:Groan by stenvar · · Score: 1

      Superbugs have nothing to do with it; if anything, they result in higher revenues to hospitals. The real reason is in the article: Medicare won't pay for the treatment of hospital infections anymore.

    24. Re:Groan by Anonymous Coward · · Score: 0

      However, once you where finished washing, you had to pull open the bathroom door by a fairly greasy/grimy handle.... Made me glad to be able to knee the door open when entering, just before I was about to handle my privates.

      What stopped you from cleaning the handle?

    25. Re:Groan by Anonymous Coward · · Score: 0

      Well, you need a control group...

    26. Re:Groan by BasilBrush · · Score: 2

      You're a libertarian. Why should hospitals do something about it if they make money regardless. If their profit is increased by enforcing certain sanitation regimes, they should do it. If their profit isn't increased they shouldn't bother. Right?

      Now you might suggest that it IS more profitable to do the sanitation thing right. But do you have any data to show that. What if hospitals lose money that way, but it's healthier for patients. The hospital's bottom line should be the priority, right?

    27. Re:Groan by NemoinSpace · · Score: 1

      No silly, it's the INSURANCE company's bottom line. Hospitals are the front men.

    28. Re:Groan by Striikerr · · Score: 1

      I recall hearing that Howie Mandel ran into serious issues with his hands from obsessively cleaning them with hospital grade anti-biotic soap. For those who don't know, he is a celebrity who is also a germaphobe (Mysophobia). His obsessive cleaning of his hands resulted in killing off the healthy bacteria which is present on all of our hands / skin. This let other microbial things take hold and he developed some warts on his hands (plus they were badly peeling etc).

      I do admit that the reports of people getting sick from being in a hospital concerns me. There are various steps which hospitals can take to significantly mitigate the risks of spreading germs but they don't. It's unfortunate that a hospital had to resort to such tactics to ensure that their staff are washing their hands but remember, this can be a difference of living or dying, or from a 2 day hospital stay vs a 4 week hospital stay recovering from severe infections. The CDC estimates that almost two million Americans get hospital infections each year, and 90,000 of those people die from them. Anyone who spends time in the hospital is at risk for infection, but the chances are greater for those who stay in an intensive care unit.

    29. Re:Groan by BasilBrush · · Score: 1

      Well the insurance company's bottom line would decide what they request/contract hospitals to do. But the hospital's bottom line that would decide whether they do it.

      And patents would choose which hospital to use based on whether they got infected last time. ... in the libertarian (anarcho-capitalist) utopia.

    30. Re:Groan by datavirtue · · Score: 1

      I used to work in a restaurant where I was a lead cook. I washed my hands at least three times per hour--often many more (after touching fish, etc..). We had a hand sink at each end of the cook's line though and it was kept fully stocked with soap and towels by our minions and all I had to do was shout to get it quickly restocked if someone let it go--this was held as a priority. If the sinks were not stocked or were not present in very convenient ares then I would not have washed my hands near as much.

      --
      I object to power without constructive purpose. --Spock
    31. Re:Groan by Anonymous Coward · · Score: 0

      It certainly was a problem 20 years ago. Hospitals don't like to talk about how many people they kill via infections.

    32. Re:Groan by Rob+the+Bold · · Score: 2

      But... hang on a bit... how come 20 years ago this wasn't an issue?

      Probably because 20 years ago you were young enough not to be worried about this stuff. Everybody's got a period in their minds when the problems we had today weren't such a big deal. That period is their childhood, when, for almost everybody, someone else worried about the problems for them.

      --
      I am not a crackpot.
    33. Re:Groan by stenvar · · Score: 1

      Now you might suggest that it IS more profitable to do the sanitation thing right. But do you have any data to show that. What if hospitals lose money that way, but it's healthier for patients.

      The evidence is right in the article: hospitals institute these measures because their customers refuse to pay or go elsewhere if they don't; no government regulation was needed. That's the way a free market is supposed to work.

      The problem here is that the "customer" is itself a government-established monopoly that people are forced to pay for that took forever to take action; a more liberal market in health care would likely have fixed this problem long ago.

      The hospital's bottom line should be the priority, right?

      Quite to the contrary: libertarians believe that citizen's rights and liberties are the first priority; companies only should make a profit if the people voluntarily give them their money because they are satisfied with their products and services.

      Unfortunately, progressives and left-wing politicians keep forcing us to buy services we don't want and to subsidize, support, and rescue companies that should have gone out of business long ago

    34. Re:Groan by drinkypoo · · Score: 1

      In places which care about your health, hand washing and ready availability of sinks for same are the law.

      In California, everyone now has to be a certified food handler to work in the kitchen, and about time, too. I'd like to see a law mandating that the health report be posted in the front windows...

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    35. Re:Groan by Anonymous Coward · · Score: 0

      Ditto here in the UK (at least in the hospital my son spent a week in) - Every member of staff washed their hands when they came into the room, often again before doing something important, and also on the way out. No staff had cracked hands - the sanitizer was used with water, but it wasn't soap.

      No staff wore watches, they all had short sleeves - whether doctors, nurses or other support staff (yes, even the people cleaning or serving food)

      I'm absolutely shocked that this isn't the case in what calls itself the best healthcare in the world.

    36. Re:Groan by pokeparadox · · Score: 0

      Every profession has some form of hazard. Computing/Programming/IT -> RSI Barwork -> Risk of broken glass/drunken idiots Basically what I'm getting at is, if you can't take the heat, get out of the fire.

    37. Re:Groan by Anonymous Coward · · Score: 0

      My wife is a nurse. The dry skin issue is valid but there is a simple solution. It's call moisturising lotion. Works wonders for her and her colleges.

    38. Re:Groan by geekoid · · Score: 1

      fecal transplants only show some minor correlation when used under very specific guidelines.

      For example, Enema base fecal transplants don't really get to the right part of the gut to work.

      It's important to note thins becasue there are a lot of pseudo science/scams/magical thinking people who are starting to use this as an 'alternative health care' device.

      Eventual some group of people will be able to make antibiotic that attack only specific bacteria.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    39. Re:Groan by geekoid · · Score: 1

      "Fecal transplants make sense."
      Do they? or do you mean to say "?Based on nothing, it sure seems like they will work."

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    40. Re:Groan by geekoid · · Score: 1

      I'm concerned you used the work moisturizer. In the US they are different things. Only alcohol based hand sanitizers actually work AND the prevent mutation. Other hand moisturizer do not kill nearly the same amount of bacteria, which means they will evolve to be resistant.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    41. Re:Groan by BasilBrush · · Score: 1

      The evidence is right in the article: hospitals institute these measures because their customers refuse to pay or go elsewhere if they don't; no government regulation was needed. That's the way a free market is supposed to work.
      The problem here is that the "customer" is itself a government-established monopoly that people are forced to pay for that took forever to take action;

      Actually it's very much a demonstration that commercial health suppliers on their own had poor sanitation. And it took the government to step in and provide a sufficiently big financial incentive. That's Keynesian economics that fixed it, not the free market.

      a more liberal market in health care would likely have fixed this problem long ago.

      A claim for which you have no evidence. Other than your general belief in a mythical anarcho-capitalist utopia.

    42. Re:Groan by geekoid · · Score: 1

      False.
      No attempt has, or ever will, reach 100%, but their are thing you can do to increase it close to 90%.

      The number one issue is creating a culture where even the service worker and remind a surgeon to wash their hands.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    43. Re:Groan by painandgreed · · Score: 1

      But... hang on a bit... how come 20 years ago this wasn't an issue?

      It was, but honestly, this is the last few percentile that we're talking about. 100% washing hands will not stop 100% of secondary infections while it will take up a lot of time and effort. All the low hanging fruit that can really help healthcare has been done, now efforts like this are the extra effort in an attempt to clean up that last few outliers.

    44. Re:Groan by geekoid · · Score: 1

      Ironically, that only works becasue it's a social medical system. It can not work in the US current system. IN the US you have almost no real choice who you will see, unless you are in the top 3%.

      except there is no real competition in the medical system.
      You are having a heart attack, are yo going to try and find reviews, or do you want to get to a Dr asap?
      You child cracked his head open, you go to the quickest place. Add to that, you can only go to where you insurances approve of.

      If I could choose any hospital to go to, the new would have some form of competition. Even then it's heavily marketed, AND many people will end up with low level chop shop style hospitals.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    45. Re:Groan by geekoid · · Score: 1

      Health reports can be..tricky.
      We can think off obvious cases, but there is a large grey area.
      For examples when I ran a restaurant, I got marked down due to some dirt under a refrigerator, A light fixture that needed tightening as well as the paper towels hadn't been stocked yet.
      This gave us a rating of a low 'B', and it would be change until the next time someone came out to look at it.
      So in your case, we would have as sticker with a B in the window. for 2 weeks, even though everything was fixed 1 minute after he left.
      And since people in America see anything but an A as a failure.

      IF the law also added some money for educating about the actual heal hazards of the ratings, the it might be less of a problem.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    46. Re:Groan by im_thatoneguy · · Score: 1

      Not only that, a hospital's patient who gets sicker actually makes the hospital *more* money since they get to do more healing! Win Win! Yay libertarianism.

    47. Re:Groan by Anonymous Coward · · Score: 0

      Howie Mandel...For those who don't know, he is a celebrity

      lol

    48. Re:Groan by operagost · · Score: 1
      Umm... where's your evidence for this?

      Actually it's very much a demonstration that commercial health suppliers on their own had poor sanitation. And it took the government to step in and provide a sufficiently big financial incentive.

      --

      Gamingmuseum.com: Give your 3D accelerator a rest.
    49. Re:Groan by operagost · · Score: 1

      If you think the current health care system is in any way libertarian, you should check into a hospital: the mental hospital.

      --

      Gamingmuseum.com: Give your 3D accelerator a rest.
    50. Re:Groan by dargaud · · Score: 1

      Eventual some group of people will be able to make antibiotic that attack only specific bacteria.

      I think they are called bacteriophage viruses...

      --
      Non-Linux Penguins ?
    51. Re:Groan by stenvar · · Score: 1

      As I was saying: "The problem here is that the "customer" is itself a government-established monopoly that people are forced to pay for that took forever to take action; a more liberal market in health care would likely have fixed this problem long ago."

    52. Re:Groan by Anonymous Coward · · Score: 0

      False.

      What is "false"? The fact that this has been an issue 20 years ago?

      but their are thing you can do to increase it close to 90%.

      And none of the attempts people have made in the past have done that. Hence my statement that none of the attempts to fix it have worked.

    53. Re:Groan by stenvar · · Score: 1

      Actually it's very much a demonstration that commercial health suppliers on their own had poor sanitation. And it took the government to step in and provide a sufficiently big financial incentive.

      Commercial health suppliers are government-protected, heavily regulated oligopolists; of course such providers are going to have poor sanitation, poor patient care, and spiraling costs. And of course the only way to fix problems in such a system is through more government regulation.

      That's Keynesian economics that fixed it, not the free market.

      Oh, what an interesting statement. Keysianism is about the relationship between aggregate demand and economic output. How exactly does that reduce hospital infections?

      A claim for which you have no evidence. Other than your general belief in a mythical anarcho-capitalist utopia.

      How would you even be able to tell? You can't tell Keynsianism from a hole in the ground.

    54. Re:Groan by BasilBrush · · Score: 1

      TFA.

    55. Re:Groan by BasilBrush · · Score: 1

      Keysianism is about the relationship between aggregate demand and economic output.
      You can't tell Keynsianism from a hole in the ground.

      What's "Keysianism" and "Keynsianism"? Are either of them similar to Keynesianism?

      And "It's about" followed by one bullet point?

      I don't think I need any help on what Keynesianism is from someone who can't even spell it.

    56. Re:Groan by Anonymous Coward · · Score: 0

      Ah, the last resort of the incompetent: complain about spelling. I used to think you were just a partisan, but it turns out you really are totally ignorant.

    57. Re:Groan by Anonymous Coward · · Score: 0

      I recall a poster from the 1980s that showed a pair of hands with the caption "the ten leading causes of disease."

    58. Re:Groan by Anonymous Coward · · Score: 0

      I'm kind of sick of anti-libertarians attempting to redefine libertarianism as a means of discrediting those who are libertarians.

    59. Re:Groan by i · · Score: 1

      Historically they get the intestine flora during the delivering of the baby when the mother often defecate due to the pain and intense labor.
      Or maybe also by contact with her body just outside the vagina.
      This is often problem today with procedures to sterilize the mothers body, especially the lower parts. They also gives the mother enemas to avoid defecation during birth.
      This can result in causing the baby to have an abnormal bacterial flora with a predominance of streptococcus, a bacteria commonly found on the skin.

      --
      Mundus Vult Decipi
  4. The workload by Anonymous Coward · · Score: 0

    Wouldn't surprise me if for some of these employees, the workload is just too big to be able to clean your hands after every treatment. I am not saying that its ok to not do it. But hopefully if a reason why so few employees do it is found, it will be taken care of. We have all had jobs where you had lots of safety rules and a bos which insisted you followed them, but also insisted that you worked faster than the safety rules could possibly allow you.

  5. The modern age. by Anonymous Coward · · Score: 0

    Feeds from the video camera are transmitted to India, where workers there check to make sure staff are washing their hands.

    Just for a moment, I flashed back to 1994, and all the miraculous possibilities that this thing called the Internet could bring to society if it happened to catch on.

    Never had it occurred to me that we would run a camera halfway around the fucking world so that India can make sure a nurse anesthetist properly washes his hands after pushing brown. Not even close.

  6. Re:Trust by JDG1980 · · Score: 3, Interesting

    Part of the problem is that the medical education system is deliberately set up to ensure a continuous shortage of doctors. As a result, all doctors have extremely high pay and are almost immune to any kind of employee discipline; they know that the hospital needs them more than they need it. We let the AMA run medicine like a medieval guild, while almost everyone else is exposed to ruthless market competition – it's no wonder that we get nonsense like this, and that health-care costs have been rising faster than inflation for decades.

  7. Not well thought out by girlintraining · · Score: 5, Insightful

    You're Cube Man #3,948 and every day, for 8 hours straight, you watch these TV feeds. It all looks the same. There is no audio. There is nothing interesting happened. Whenever you see someone wash their hands, you push a button.

    Pop quiz: How long before you're bored senseless and start making mistakes... or not caring?

    Psychology tells us that repetition and boredom leads to mistakes. This system is a band-aid, it does nothing to address the environmental conditions that are causing the behavior -- those are what need to be tweaked. You cannot make lasting changes to a person's behavior through threats, manipulation, guilt, and shame. Temporary, yes. But it wears off, and you're left with the situation of having to increase the level of abuse repeatedly, creating a vicious cycle that demoralizes people and makes them resentful.

    Is that really the psychological state you want a guy whose job it is to cut people open and prescribe them powerful and potentially deadly medications? Come up with something better, people. This kind of social engineering has never been effective. The airline industry licked this problem a long time ago -- they're called checklists, copilots, training, and redesigning the environment and paying close attention to work loads. And the reason all of that was implimented is because the government got sick of corporations cutting corners on safety, training, and creating cultures of fear.

    More people now die in hospitals than plane crashes. I think if government regulation of the industry worked to reduce the risk of flight to such a low level that it has become the safest mode of transport, that we can at least make our hospitals achieve half of that success. 30% is pretty damn pathetic, guys.

    --
    #fuckbeta #iamslashdot #dicemustdie
    1. Re:Not well thought out by Anonymous Coward · · Score: 1

      I totally agree with you that they're solving the wrong problem with this, but just wanted to mention that they could filter out malfunctioning cube men by having redundant tests on the same feed. If two people mark an MD as deficient in hygiene and a third misses it, that third can be scheduled for immediate firing or whatever other gentle HR options are available in the cutthroat world of bathroom peeping capitalism.

      Source: Minority Report

    2. Re:Not well thought out by Anonymous Coward · · Score: 0

      More people now die in hospitals than plane crashes. I think if government regulation of the industry worked to reduce the risk of flight to such a low level that it has become the safest mode of transport, that we can at least make our hospitals achieve half of that success. 30% is pretty damn pathetic, guys.

      You're kidding right? You do realise that many people whom die, are sick first, and guess where a lot of sick persons go to ? The hospital.

      How many people go to the airport after they were in a near fatal car accident? 0, they all get brought or airlifted to a hospital.

      As much as hospital personel should be trying to prevent people from dieing, a hospital is pretty much the only place in modern society where frequent deaths are to be expected. Now obviously, i'm all in favor of improving their rate of success, but judging a hospital on the basis of how many deaths it has compared to an airline is beyond idiotic.

    3. Re:Not well thought out by Anonymous Coward · · Score: 0

      Its not a bad thing that more people die in hospitals than in plane crashes. At any time there should be more people with deadly illnesses (such as age) than people on crashing planes.

    4. Re:Not well thought out by Anonymous Coward · · Score: 0

      That's absolutely backwards in terms of how it should be done. Instead of having more cube men, you should have fewer. Check a dozen videos at random every day. If you are found in one of the videos to have failed to wash your hands, you get a nice message containing the video footage of you not washing your hands and a notification of whatever form of discipline is deemed appropriate.

    5. Re:Not well thought out by NoMaster · · Score: 1

      You're Cube Man #3,948 and every day, for 8 hours straight, you watch these TV feeds. It all looks the same. There is no audio. There is nothing interesting happened. Whenever you see someone wash their hands, you push a button.

      Pop quiz: How long before you're bored senseless and start making mistakes... or not caring?

      How long before some management clown makes the number of button-pushes per hour a KPI for your job?

      --
      What part of "a well regulated militia" do you not understand?
    6. Re:Not well thought out by wvmarle · · Score: 1

      You mean, someone will actually watch those CCTV feeds in real time? That's odd.

    7. Re:Not well thought out by Anonymous Coward · · Score: 0

      You're Cube Man #3,948 and every day, for 8 hours straight, you watch these TV feeds. It all looks the same. There is no audio. There is nothing interesting happened. Whenever you see someone wash their hands, you push a button.

      Can't read TFA due to paywall, but they said cameras and sensors in TFS. So think bigger, will you? Have a few sensors near the door to detect direction of movement and sensors at the sinks and hand-dryers. Have a camera trained on the door from the outside. If the sequence of sensor readings that indicates someone leaving the restroom is not preceded by a sensor reading indicating use of a sink and hand dryer, log the image of whoever left the restroom and set an alert. Add an extra camera trained on the sink area for further confirmation, and some heartbeat check to alert the system if any sensors go bad. A crowded time in the bathroom area will throw the system off anyway, but you don't really want to police every second, you're trying to create a habit and enlist peer pressure to maintain it (hey Jim/Jane, you forgot to wash)

      Minimal use of 'Cube Men' required - probably some at start, and a sharp decrease as the system gets rolling.

    8. Re:Not well thought out by Belial6 · · Score: 2

      You cannot make lasting changes to a person's behavior through threats, manipulation, guilt, and shame.

      Whether it is a good idea or not doesn't change the fact that you most certainly can make lasting changes to a person's behavior through threats, manipulation, guilt, and shame. Given that a majority of the population has had lasting changes in behavior do to these things makes it strange that you would even suggest that it can't happen.

    9. Re:Not well thought out by Anonymous Coward · · Score: 0

      It's an experiment. Does this thing improve if you measure it? Many things do. If the complication rate at this hospital is significantly lower over the following year, then the experiment worked. Otherwise it didn't. If washing your hands is a life-and-death difference for someone else and you're only doing it 1/3 of the time, I don't see a system to measure the amount of hand-washing you do as a hostile action. If doctors do see it as hostile because they feel that they are so important that keeping their hands unwashed is more important than the life of someone else, then those people could stand a stricter environment. However, it doesn't matter what you and I think, it matters what the data turns out to be. Does this work? You don't know and I don't know. Let's see. I think potentially saving people's lives is worth the trouble of installing a few cameras.

    10. Re:Not well thought out by prasadsurve · · Score: 1

      Actually it doesn't matter if anyone is watching the feed or not.
      Just knowing that people are watching will make people tend to wash their hands more.
      Just like having a speed camera sign makes people slow down their cars.

    11. Re:Not well thought out by Anonymous Coward · · Score: 0

      More people drown in water than on subways. How many people go on to an airplane, while they are in cardiac arrest or other life threatening situation? Think you need to reconsider your statistical analysis.

    12. Re:Not well thought out by Anonymous Coward · · Score: 0

      wat?

      One, you assume that the people setting this up are completely stupid. Do you honestly think they don't know about tedium and mistakes? Don't you think this is maybe something they are taking into account, and as designing around?

      Two, checklists are fine for something that is complex and the same every time, like launching an aeroplane. In a hospital, not so much. It would look like:
      1. Approach the patient
      2. Select from 12'495 standardised checklists, perform [activities] on patient
      3. Disengage from patient
      4. Wash hands
      ... and would have to be filled out an filed for every patient you approached during the day.

      Three, "More people now die in hospitals than plane crashes." Yes ... that's because many of them are ill.

      I could go on.

    13. Re:Not well thought out by mounthood · · Score: 1
      --
      tomorrow who's gonna fuss
    14. Re:Not well thought out by Overunderrated · · Score: 1

      More people now die in hospitals than plane crashes.

      Was there ever a time in history where this wasn't true?

    15. Re:Not well thought out by Anonymous Coward · · Score: 0

      I have serious doubts about that claim. Nobody wields the combination of threat, guilt, shame, and manipulation better than religious groups. Nobody. And all we've gotten out of that is billions of people saying that they want peace while being involved in just as much violent conflict as anyone else. You can exert pressure; you can make people change their presentation using these techniques; they will certainly lie to you to escape your threats, guilt, shame, and manipulation. Beyond that? They will only change what they absolutely have to, and even that will only last as long as it absolutely must. It isn't real change.

    16. Re:Not well thought out by BasilBrush · · Score: 1

      You're Cube Man #3,948 and every day, for 8 hours straight, you watch these TV feeds. It all looks the same. There is no audio. There is nothing interesting happened. Whenever you see someone wash their hands, you push a button.

      Wrong solution. This is a job for the Mechanical Turk. 1c to watch a 60 sec video and press a button to say whether or not the person sanitized their hands. With a reference image/video to show to those who don't know what sanitizing hands means.

      That would cost 60c per hour of video. At that price you can have 3 or more different people do the same task in order to confirm the answer, and it still costs less than having an employee do it.

      And boredom isn't an issue. Once Turks get bored of that, they'll move onto a different task from someone else. ...Mind you, patent confidentiality might be an issue.

    17. Re:Not well thought out by Agent0013 · · Score: 1

      You cannot make lasting changes to a person's behavior through threats, manipulation, guilt, and shame. Temporary, yes. But it wears off, and you're left with the situation of having to increase the level of abuse repeatedly, creating a vicious cycle that demoralizes people and makes them resentful.

      What if you are able to instill the habit of hand washing that then continues even if the monitoring is stopped. You sound like you think they are deliberately deciding to not wash their hands. It's most likely something that slips their mind because they are busy. If they form a well established habit then they don't need to think about it anymore. They will do it on auto-pilot without thinking.

      --

      -- ssoorrrryy,, dduupplleexx sswwiittcchh oonn.. -Quote found on actual fortune cookie.
    18. Re:Not well thought out by Anonymous Coward · · Score: 0

      > More people now die in hospitals than plane crashes. I think if government regulation of the industry worked to reduce the risk of flight to such a low level that it
      > has become the safest mode of transport, that we can at least make our hospitals achieve half of that success

      The obvious solution to this problem is to put all terminal cancer patients, severe trauma patients and really old people into planes rather than hospitals. Then crash the planes. Obviously.

    19. Re:Not well thought out by Anonymous Coward · · Score: 0

      You're Cube Man #3,948 and every day, for 8 hours straight, you watch these TV feeds. It all looks the same. There is no audio. There is nothing interesting happened. Whenever you see someone wash their hands, you push a button.

      It's like somebody ported Peter Molyneux's Curiosity to the Xbox One.

  8. And can they... by Anonymous Coward · · Score: 0

    ...apply electric shock punishment remotely to offenders?

    Shades of the Milgram Experiment...

  9. Re:Trust by HockeyPuck · · Score: 4, Informative

    Doctor's may be immune to discipline but nurses are not.

    Nursing schools are cranking out young, low wage nurses, for which the hospitals are looking for any reason to get rid of the higher paid and older nurses... I know a nurse, she's in her 50s, been an RN all her life and still is forced to work x-mas and Thanksgiving otherwise her hospital will replace her with the girls coming out of the local nursing school.

    Reminds me of the programming industry...

  10. Could you automate this further? by complete+loony · · Score: 1

    I'm picturing an xbox kinect-ish system that tracks each person entering, follows their movement and the movement of their limbs, and remembers if your hands got close enough to the sink / sanitiser. Then only if you head towards ICU and attempt to open the door, an alarm sounds so that your peers in the room notice, and a video recording is kept.

    --
    09F91102 no, 455FE104 nope, F190A1E8 uh-uh, 7A5F8A09 that's not it, C87294CE no. Ah! 452F6E403CDF10714E41DFAA257D313F.
    1. Re:Could you automate this further? by Anonymous Coward · · Score: 0

      Couldn't you simply have a system that checks if somebody enters and if the faucet has been opened (or whatever system is in use). I can't imagine many people will simply fake open the faucet since once you did that, it really isn't a long way to actually washing your hands.

    2. Re:Could you automate this further? by qwijibo · · Score: 1

      Even easier - instead of washing hands or using alcohol based sanitizers constantly, causing the skin to dry out, crack and make the doctor/nurse more susceptible, make sure they wear new gloves with each patient. Switching gloves takes no more time than washing hands, and if there's enough different colors all over the place, it would be pretty obvious if one doctor saw 5 patients wearing blue, blue, blue blue and blue gloves. This also has the benefit that it's really easy to tie proximity card tracking with image recognition for color.

    3. Re:Could you automate this further? by Anonymous Coward · · Score: 0

      Wearing gloves all day wears out your skin just as much as washing it all day.

    4. Re:Could you automate this further? by Hognoxious · · Score: 1

      All day? It's not necessary to wear the gloves during the "talking" part of the process, only when he's actually touching the patient. That's more than half the time.

      Have you ever been to doctor? I mean the proper sort, not the kind with a bone through his nose.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    5. Re:Could you automate this further? by JimFive · · Score: 1

      Removing the gloves (potentially) contaminates the hands, thus you must wash your hands after removing the gloves. (Or, at least, that's the policy at my local hospital)
      --
      JimFive

      --
      Please stop using the word theory when you mean hypothesis.
  11. Re:Trust by Anonymous Coward · · Score: 0

    half of that high pay can go to insurance to pay off ambulance chasers

  12. Still doesn't excuse his behavior by Anonymous Coward · · Score: 1

    It still doesn't excuse his behavior, micro managers like this are an everyday thing across all industries and they invariably demoralize staff and hold back companies. So here he's been allowed to put cameras in the toilets and monitor staff for 'cleanliness', which inevitably means he monitors them for frequency of toilet breaks.

    It's micro-managing and a well understood to be an incompetent trait.

    Presumably Indian staff will be promoting this as a good thing, 'outsource your micromanagement', hence the -1 on the score, but the influence of doctors really doesn't excuse the managers incompetence:

    http://en.wikipedia.org/wiki/Micromanagement

    Effects

    "Regardless of a micromanager's motive for his or her conduct, its potential effects include:

          " Creation of ex post resentment in both "vertical" (manager-subordinate) and "horizontal" (subordinate-subordinate) relationships
            "Damage to ex ante trust in both vertical and horizontal relationships
            "Interference with existing teamwork and inhibition of future teamwork in both vertical relationships (e.g., via malicious compliance) and horizontal relationships "(e.g., exploitation of moral hazard created by poorly proportioned effort-reward structures)."

    Note the terms like 'malicious compliance', where such incompetence pisses people off so much they do out of there way to do the opposite. This is a common effect of such incompetent leadership.

    1. Re:Still doesn't excuse his behavior by Cenan · · Score: 0

      It still doesn't excuse his behavior, micro managers like this are an everyday thing across all industries and they invariably demoralize staff and hold back companies. So here he's been allowed to put cameras in the toilets and monitor staff for 'cleanliness', which inevitably means he monitors them for frequency of toilet breaks.

      Bullshit. First of all this has nothing to do with toilet breaks, and you assuming that it has just shows you have no clue. This is about washing your hands before you put them on the next patient, a major cause of death by the way - you're more likely to be ill leaving the hospital than entering it.

      Second, when the workers have shown such gross negligence as to actually infect more patients than they manage to cure, you're damn right it's OK to start filming them. This is not about leadership incompetence, it is about the apathy of the workforce. If these people working in hospitals took their fucking oath seriously, you know the one with "do no harm", we wouldn't be having this issue to begin with.

      TL:DR; If you're a doctor/nurse, shut the fuck up and start washing your hands (or use gloves). It's been over a 150 years since it was shown that unclean tools cause infections, stop being such a fucking dickwad and start acting like an adult.

      --
      ... whatever ...
    2. Re:Still doesn't excuse his behavior by ColdWetDog · · Score: 1

      You might try to calm down a bit.

      This is about washing your hands before you put them on the next patient, a major cause of death by the way

      Is hyperbolic. Cross contaminating illness is an important source of morbidity (illness without death) and a lesser source fatal disease. It is by no means "a major cause of death". Unless you want to go back to the 1800's with postpartum fever - but that was caused by major lapses of even basic hygiene, not just hand washing.

      With the advent of alcohol based hand sanitizers, this whole argument has been pretty much kicked. Unless you are working on a surgical field where near absolute sterility is required, using the hand sanitizer after every patient contact and washing your hands after a few rounds of the hand sanitizer works as well as OCD hand washing.

      Then there are a number of other vectors for microbial transmission that this 1984-esque system doesn't address - stethoscopes and other instruments, pens, ties, lab coats.

      I'll bet in six months two things happen: the infection rate won't change and the system will be canned.

      --
      Faster! Faster! Faster would be better!
    3. Re:Still doesn't excuse his behavior by Cenan · · Score: 1

      You're right, "major" was a bad word. It should have been more on the line of "larger than most would imagine".

      The point of the article was that since the workforce in the hospital is too maliciously ignorant to actually care for their patients enough to wash/sanitize their hands, camera surveillance has been implemented to try and enforce it. This has nothing to do with micromanagement, as the AC suggests - it is all about the workforce not caring enough about their patients, people who are already in a weakened state, to properly follow protocol because "wah wah wah, my hands hurt when I do it".

      This is not some new and unproven theory, it has been established fact for 150+ years that unclean tools cause infection. So the natural response is: shut the fuck up and do as you're told.

      --
      ... whatever ...
    4. Re:Still doesn't excuse his behavior by KGIII · · Score: 2

      you're more likely to be ill leaving the hospital than entering it

      A quick Google suggests you're being dishonest. So, yeah, citation needed.

      Why are you lying? If you have to lie to prove your point (which is sad because you were on the right side) then your point isn't worth making. If you have to resort to lies then you shouldn't do it online where people have the capacity to verify your statements simply by highlighting, right clicking, and selecting search Google. You can't browbeat people into cowing online no matter what your wife and kids tolerate.

      --
      "So long and thanks for all the fish."
    5. Re:Still doesn't excuse his behavior by njnnja · · Score: 2

      According to this, "it has been estimated that hospitalacquired infections are responsible for 80,000 deaths in the United States and 5,000 deaths in the United Kingdom." "Compliance rates were ... lower among physicians (32%)." So only 32% of doctors are washing their hands, killing 80,000 people per year. I will let the reader decide whether they want to compare this to the deaths caused by automobiles (32,367) or handguns (31,672), but apparently keeping hands clean in hospitals is a serious public health problem, and one that, of all people, hospital administrators, doctors and nurses should all be doing everything they can to fix it.

      The good news is that micromanagement works: "The majority of the time, the situations that were associated with a higher compliance rate were those having to do with dirty tasks, the introduction of alcoholbased hand rub or gel, performance feedback, and accessibility of materials."

      This isn't about monitoring bathroom breaks, it is about monitoring basic competence to do your job. A patient is supposed to end a hospital visit healthier than they started, and if health care professionals are doing things that make that goal more difficult then they are failing at their job. It's not the same as, say, monitoring the number of lines of code that a developer writes (where there is, at best, a tenuous relationship between the measured value and the quality of software - and probably none at all), it is a well-documented and serious problem that kills people. It's more like measuring whether a developer leaves his workstation turned off all day. Washing hands regularly is a necessary though not sufficient condition to make people healthy in a hospital, and if constant monitoring is required to get more than 1/3 of doctors to do it, then so be it.

    6. Re:Still doesn't excuse his behavior by KGIII · · Score: 1

      I take part of that back - you're quoting the article. Double check the article, it appears that they're lying. Google "illness caused by hospitals study" and read a few of the links. Sorry for thinking you pulled it out of your ass. The rest applies.

      --
      "So long and thanks for all the fish."
    7. Re:Still doesn't excuse his behavior by ebno-10db · · Score: 1

      This is not about leadership incompetence, it is about the apathy of the workforce.

      You have no idea what you're talking about. Sure there are some apathetic and lazy people, just like in any field, and they should have their heads handed to them. A far bigger factor is the incredible time squeeze of increasing patient/staff ratios. My wife is a nurse and she sometimes comes home hungry because she literally hasn't had time to eat lunch. To a programmer that means they grabbed a sandwich or some junk food while at their desk or in a meeting, to her it means literally not finding 10-15 minutes (you shouldn't eat a sandwich while attending to a patient). I'm not going to exaggerate and say that's every day, but it's not that unusual either. When doing med rounds she often doesn't even have time for a hello and a once over of the patient, which is one of the important things nurses do. In nursing there is nothing unusual about her situation.

      Is it any wonder that in such a constantly time pressed environment some things get skipped? Usually it isn't intentionally skipping it, it's "gotta rush to the next patient" and forgetting about it.

    8. Re:Still doesn't excuse his behavior by Anonymous Coward · · Score: 0

      The hands hurt thing is a serious issue though. workers comp claims and OSHA compliance are nothing to sneeze at. the hospital needs to think of a disinfection technique that does not harm the person's hands.

      There are way too many people that think it is fine to do safety based on the premise of "if you fall off this ladder, your employment will be terminated before you hit the ground. It's your problem if you get hurt, not ours."

  13. India? by CQDX · · Score: 1

    The country is well known to have a hygiene problem. Public defecation is rampant and hot topic in the international press. Couldn't they at least out sourced to a country that is at least clean, if not cleaner than us like the Japanese or one of the Scandinavian countries?

    1. Re:India? by TheP4st · · Score: 1

      Couldn't they at least out sourced to a country that is at least clean, if not cleaner than us like the Japanese or one of the Scandinavian countries?

      The primary purpose of outsourcing is to save money by having a task performed in a low wage country. Neither Japan nor the Scandinavian countries fall into that category.

      --
      "I have downloaded hundreds and hundreds of records, why would I care if somebody downloads ours?" Robin Pecknold
    2. Re:India? by Half-pint+HAL · · Score: 1

      You do realise that human diseases are very different from computer viruses, and can't be transmitted by the internet, don't you?

      --
      Got them moderator blues I blieve I walk out the do', With these mod-points I been gettin', I 'most never post no mo'
    3. Re:India? by Anonymous Coward · · Score: 0

      The country is well known to have a hygiene problem.

      I was once working as a contractor at some telco. At a stage we temporarily "imported" a developer from said country since he was an expert on a certain billing engine we where using. (We dished out nicknames to everyone, his was Running Bear, which sounded fairly similar to his non-Columbian-Indian given name.)

      We were all sitting around tables in a smallish boardroom due to lack of other space. His choice of cigarettes ("the strongest!!") and lack of brushing teeth was a bit problematic due to the close proximity. One day after about 2 weeks with us, when he was out of the room, I noticed a brown ring of built-up grime around the place where his writs rests when using his mouse. Quite funny to see this computer mouse with its brown antihalo by its backside...

      I'm glad to say that soon after they found an open desk for me, even though it was in the open plan area right next to the call center agents.

      posting AC because of sufficient details given for identification by involved parties

  14. Accuracy by jklovanc · · Score: 1

    The NYT article notes that hospital workers wash their hands as little as 30 percent of the time that they interact with patients.

    Actually the hospital workers wash their hands as little as 30 percent of the time that they interact with patients if not encouraged to wash hands.

    The other issue is that every interaction with a patient does not necessitate washing of hands. For example, walking into a treatment room and stating "the doctor will be in in a minute" does not require washing of hands.

  15. Re:MEANWHILE BACK IN INDIA !! by quenda · · Score: 0

    Yes, we all noted the irony of having people in India monitor hygiene practices.
    But you don't need to be suck a dick about it. Oh wait, you're an AC, so yes, you do.

  16. I loathe the medical "profession" by SuperBanana · · Score: 4, Insightful

    I can't stand the pillar the medical profession puts itself on. Let's run down the list of examples for how the medical profession doesn't give a shit about patients, shall we?

    • We're forced to be seen by inexperienced, sleep-deprived, overburdened, overworked trainees. We don't allow truckers to drive more than X hours in Y days and the medical profession has proven lack of sleep impacts mental abilities. But med student hours? Sky's the limit, and it's common knowledge that you're supposed to fake your timesheets now that hospitals "track" this and have "policies."
    • Medication errors cause 1.3 million injuries a year. Let's be clear here: Dr. I-Swore-An-Oath apparently can't be bothered to slow down and PRINT CLEARLY on your prescription form.
    • Surgeons routinely fuck up "which leg" or "which eye." They're taught all sorts of anatomy, except they can't seem to figure out "left" versus "right"
    • Despite the fact that hospitals are increasingly a cesspool of MRSA and other diseases, we continue to cling to the idea that we should treat people with transmissible diseases in close proximity to others, instead of having doctors travel to the sick patients, treat them, disinfect, and move on to the next patient. Gee, what could possibly go wrong with concentrating sick and weak people in one area?
    1. Re:I loathe the medical "profession" by wvmarle · · Score: 2

      Despite the fact that hospitals are increasingly a cesspool of MRSA and other diseases, we continue to cling to the idea that we should treat people with transmissible diseases in close proximity to others, instead of having doctors travel to the sick patients, treat them, disinfect, and move on to the next patient. Gee, what could possibly go wrong with concentrating sick and weak people in one area?
      >

      This one makes sense for many reasons. A doctor in a hospital can see many more patients than a travelling doctor, so you need far less doctors. That is not just a money issue, it's also a manpower/education issue: you can't hire more doctors if there are no more doctors.

      Also bringing patients to a hospital means bringing patients close to a complete array of equipment, medication, and various other specialists that can quickly check on a patient when needed. Some diseases have symptoms that overlap, but require very different methods to treat, some may require urgent surgery. In a hospital all those things are available.

      These hospital borne diseases of course are a major issue, but I don't think it's a reason to just close the hospitals or scale them down seriously and start treating many more patients at home. Already there is a strong incentive for hospitals to send patients home as soon as possible: cost. Staying in hospital is expensive.

    2. Re:I loathe the medical "profession" by Anonymous Coward · · Score: 0

      instead of having doctors travel to the sick patients, treat them, disinfect, and move on to the next patient.

      What makes you think that doctors who have to travel to patients will be any more aggressive about disinfecting between patients? And note that this makes some of the problems worse. For example, if a doctor misses disinfecting after an exposure (say to the knob of the patient's front door), the doctor's car could be infected. At least at the hospital, there are professionals who are paid to disinfect places where a doctor is likely to be. Are we going to have doctors followed by a cleaning service as they do their outpatient rounds?

    3. Re:I loathe the medical "profession" by Anonymous Coward · · Score: 0

      Already there is a strong incentive for hospitals to send patients home as soon as possible: cost. Staying in hospital is expensive.

      Huh? That's true in single-payer systems where the government runs everything. In the US with private hospitals, that's not true at all. It's like saying that car salesmen have an incentive to sell you a cheap car because of the cost. In the US the hospitals GET the money that are paid, they don't PAY it. Also, if you send people home too early and they get worse, you might be sued for a large amount of money. Hospitals have every incentive to keep people there for as long as possible. The only limitation is if they don't have enough rooms or if they get so greedy that the insurance company can prove that there was no medical reason to keep a patient for that long.

    4. Re:I loathe the medical "profession" by MMC+Monster · · Score: 4, Informative

      I can't stand the pillar the medical profession puts itself on. Let's run down the list of examples for how the medical profession doesn't give a shit about patients, shall we?

      • We're forced to be seen by inexperienced, sleep-deprived, overburdened, overworked trainees. We don't allow truckers to drive more than X hours in Y days and the medical profession has proven lack of sleep impacts mental abilities. But med student hours? Sky's the limit, and it's common knowledge that you're supposed to fake your timesheets now that hospitals "track" this and have "policies."
      • Medication errors cause 1.3 million injuries a year. Let's be clear here: Dr. I-Swore-An-Oath apparently can't be bothered to slow down and PRINT CLEARLY on your prescription form.
      • Surgeons routinely fuck up "which leg" or "which eye." They're taught all sorts of anatomy, except they can't seem to figure out "left" versus "right"
      • Despite the fact that hospitals are increasingly a cesspool of MRSA and other diseases, we continue to cling to the idea that we should treat people with transmissible diseases in close proximity to others, instead of having doctors travel to the sick patients, treat them, disinfect, and move on to the next patient. Gee, what could possibly go wrong with concentrating sick and weak people in one area?

      As a physician I'm quite interested in the subject. :-) Things have been bad in the past, but is getting better on all fronts. Let's take your issues one at a time:

      There's a cap placed on residency hours per week and hours in a row, now. Yes, it's sometimes broken, but it's a lot better than 20 years ago. And, no, it's not routine practice to fake your timesheets. Or at least where I trained ~15 years ago, and not in the training program I assist overseeing. That being said, in some subspecialty fellowships I wouldn't doubt that it's more common to do this -- But they do this to gain more experience as you may only get a once in a decade experience if you stay on call and extra 2 hours. Who would deprive themselves that?

      Penmanship is not taught in medical school. But electronic perscriptions are becoming more commonplace in the last few years (both on the outpatient and inpatient sides). And the last couple decades have brought on more responsibility of the patient to know what they are taking. The outpatient medication errors are the combined fault of the physician, the pharmacist, and the patient.

      I wouldn't say that anyone routinely operates on the wrong body part. But mistakes do happen. It's now standard of care to do a "time out" with the patient, nurse, and physician all in the operating room to agree on the patient's name, date of birth, and procedure to be performed before any sedation is administered or incisions are performed. But I once had a patient respond to a different name who expected to have the same procedure performed. Fortunately he was tripped up by the date of birth.

      As for washing hands, that's a culture change. My hospital has random people anonymously assigned to watch people enter and leave patient rooms to make sure we always wash in and out. (The people are people that work on the floors anyway.) A couple verbal warnings and suddenly everyone's compliant. No need for technology.

      And the younger generation of physicians are more humble. But that's also because they tread medicine as more of a job and less of a calling. I guess you can't get everything. :-(

      --
      Help! I'm a slashdot refugee.
    5. Re:I loathe the medical "profession" by BlueBlade · · Score: 3, Interesting

      Yeah, last time I had surgery, they wouldn't even lead me to any answer. It basically went :

      Doctor : Why are you here?
      Me : Surgery.
      Doctor : What kind?
      Me : Eye surgery to correct strabismus.
      Doctor : Which eye?
      Me : Left.

      They didn't just read stuff asking me to confirm it, I actually had to give them the information. I assume this way there's much less risk of a patient just confirming all the surgeon's questions.

      --
      Religion is the best example of mass psychosis
    6. Re:I loathe the medical "profession" by Anonymous Coward · · Score: 0

      Despite the fact that hospitals are increasingly a cesspool of MRSA and other diseases, we continue to cling to the idea that we should treat people with transmissible diseases in close proximity to others, instead of having doctors travel to the sick patients, treat them, disinfect, and move on to the next patient. Gee, what could possibly go wrong with concentrating sick and weak people in one area?
      >

      This one makes sense for many reasons. A doctor in a hospital can see many more patients than a travelling doctor, so you need far less doctors. That is not just a money issue, it's also a manpower/education issue: you can't hire more doctors if there are no more doctors.

      Also bringing patients to a hospital means bringing patients close to a complete array of equipment, medication, and various other specialists that can quickly check on a patient when needed. Some diseases have symptoms that overlap, but require very different methods to treat, some may require urgent surgery. In a hospital all those things are available.

      These hospital borne diseases of course are a major issue, but I don't think it's a reason to just close the hospitals or scale them down seriously and start treating many more patients at home. Already there is a strong incentive for hospitals to send patients home as soon as possible: cost. Staying in hospital is expensive.

      Educate more doctors. They don't all have to be stellar top doctors. Usually you just need one to confirm the cause and write a prescription. They can then also identify the patients that should be moved to a hospital. There could be at least 2 types of hospitals; One for contagious diseases, and an other one where you get to go for cancers, broken legs and mental problems, the stuff that doesn't put others at risk. Scaling down to the level where you get the benefits of size would also be good. I'm pretty sure a super massive hospital is actually more inefficient than two that are half the size. There is a lower limit ofcourse, and that's where the hospitals should be at.

    7. Re:I loathe the medical "profession" by BasilBrush · · Score: 2

      Surgeons routinely fuck up "which leg" or "which eye."

      I was knocked off my bike, and had a big tear in the flesh of my right elbow, which needed cleaning and stitching up. Despite the fact that it would have been impossible for the surgeon to get the wrong arm, in pre-op they drew a big arrow with a permanent marker towards the injury. Because that is procedure.

      So I think procedure has mostly cleared up this source of error now. And if there's a mistake about where the arrow is drawn, it happens in pre-op, not in surgery. And for things as obvious as a leg or an eye, one has to wonder what the fully conscious patient is thinking when asked to confirm which one needs the op.

    8. Re:I loathe the medical "profession" by Anonymous Coward · · Score: 0

      Penmanship is not taught in medical school.

      Indeed. It is taught in elementary school. Perhaps physicians should finish that, first? :P

    9. Re:I loathe the medical "profession" by Anonymous Coward · · Score: 0

      Let's run down the list of examples for how the medical profession doesn't give a shit about patients, shall we?

      We don't need to. The "Medical Profession" isn't a person, it's a term we use to refer to a large group of people collectively, who all have similar jobs. Thus by definition it cannot ever "give a shit" because it's not capable of human emotion.
      But let's look through the points in your "+5 Insightful" post.

      We're forced to be seen by inexperienced, sleep-deprived, overburdened, overworked trainees.

      Because it would be too expensive to train them more, hire more of them, and pay them more for a longer internship.

      Dr. I-Swore-An-Oath apparently can't be bothered to slow down and PRINT CLEARLY on your prescription form

      1. Unless you can read Latin Shorthand it doesn't matter if you can make out the letters or not.
      2. What the Doctor writes on the prescription isn't intended for the patient, it's meant for the pharmacist. You know, the person you're supposed to talk to about the drugs you've been prescribed prior to taking them.

      Surgeons routinely fuck up "which leg" or "which eye." They're taught all sorts of anatomy, except they can't seem to figure out "left" versus "right"

      It's far from being "routine", post a citation proving otherwise please. And most of the time those mistakes are due to paperwork errors, the surgeon read his documents correctly. But all of this circles back to "not enough staff for the workload, caused by people's inability to pay 10 times more for medical care".

      Despite the fact that hospitals are increasingly a cesspool of MRSA and other diseases, we continue to cling to the idea that we should treat people with transmissible diseases in close proximity to others, instead of having doctors travel to the sick patients, treat them, disinfect, and move on to the next patient.

      Not enough doctors, too expensive. If a doctor is going to travel to patient locations, then instead of seeing a dozen people a day maybe he only sees two or three. Unless you're willing to fork out thousands of dollars per visit it just isn't going to happen.

    10. Re:I loathe the medical "profession" by _anomaly_ · · Score: 1

      I had surgery to reconstruct the ACL in my left leg about a year and a half ago. I had heard horror stories (anecdotes?) about somewhere someone getting the wrong leg cut open. So, I did what my sister had done 18 years prior for the same type of surgery: take a sharpie and write "wrong leg :-)" on the right leg. I was lucky to get a competent, personable surgeon who, immediately upon entering the prep room before surgery, picked up a sharpie and put a check mark on the correct leg, without noticing what I had done. I'd like to think this is a sign of improvements in such scenarios.

      --
      "I have no special gift, I am only passionately curious." - Albert Einstein
    11. Re:I loathe the medical "profession" by Anonymous Coward · · Score: 0

      take a sharpie and write "wrong leg :-)" on the right leg.

      You marked the right leg for surgery "wrong"? For some reason, I'm not sure how much this helps the situation...

    12. Re:I loathe the medical "profession" by _anomaly_ · · Score: 1

      Ha! "right" as in opposite of "left", not "correct".

      --
      "I have no special gift, I am only passionately curious." - Albert Einstein
    13. Re:I loathe the medical "profession" by jafo · · Score: 1

      You mention the "time out" before sedation is administered, which is great. But, the last time I had a procedure, we went through a bunch of stuff before I went into the operating theater, with my wife present and verifying everything that was going on. Then I was moved into an operating theater and asked by someone I had never met before to sign a paper about some sort of sedation, which I could opt out of. Without my wife present to "double check my math".

      At this point, I hadn't had anything to eat in 24 hours, nothing to drink in 12, and had gotten little if any sleep in the previous 24+ hours because of the operation preparation... To recap: I was sleep deprived, dehydrated, and my blood sugar was all messed up, and had to make a decision that was so important that it required signing off on a page of dense text.

      In retrospect, I should have said that I wasn't able to make that decision and lobbed the ball back into their court. What I did was the doctor said he recommended it, and I signed it.

      In second retrospect, if at all possible, I'm never going to "meet" a doctor in the operating room. Apparently I had the opportunity to have a sit-down in their office, but this was presented to me as a waste of time. Never again...

      Sean

    14. Re:I loathe the medical "profession" by Mr.+McGibby · · Score: 1

      Not flamebait.

      --
      Mad Software: Rantings on Developing So
  17. Re:Trust by Jah-Wren+Ryel · · Score: 3, Informative

    So they don't trust their hospital staff to wash their hands, but they do trust Indian staff to report them.

    As the article says - it is mostly about cognitive load. People focus on the hard things and forget the easy things. Checklists deal with exactly the same phenomena and have produced great results in healthcare as well as exactly the same bogus complaints about lack of trust.

    The article points out that something like 100,000 deaths per year are due to infections acquired while the patient was in the hospital and dirty hands are the primary means of transmitting those infections between patients. This is a problem that absolutely must be fixed. simple "trust" has not been sufficient so far.

    The indians who do the watching do not have any harder problems to distract them. They may grow bored, like anyone who has to watch the same thing over and over again, but that's manageable. Maybe they give the indians a bounty to encourage them to focus, maybe they just rotate them through other tasks frequently enough that boredom does not overwhelm them.

    --
    When information is power, privacy is freedom.
  18. Re:Trust by Khalid · · Score: 1

    This is not special to America, in France where I live, medical studies are being severely subject to quota, the result is that the country must now import doctors from other parts of the world, especially Africa, the Middle east and Eastern Europe, when there's lots of unemployment in other fields, and while the country has perfectly all the abilities to train its own doctors. In the same time, those parts of the world are badly missing those migrating doctors.

  19. Alternative way to spend the money by Anonymous Coward · · Score: 0

    Would be to educate the employees why it's important to wash their hands... This would mean nobody's privacy gets violated, people in the developing country wouldn't have to do the horrible work of gawking at the mind numbing video feeds and the patient who's handler inevitably forgot to wash his hands and whose gawker missed this infraction wouldn't get seriously ill.

    But hey, that's just a suggestion. Reading news like this makes one think the whole world has gone insane.

  20. Alcohol bad for skin by justthinkit · · Score: 3, Informative

    Alcohol is bad for the skin, while soap has proven to be just as effective at germ removal. So I'm fine with this monitoring if one of the options is to use regular soap. Otherwise they might as well add an injection station where you have to stab yourself with the medical elixir du jour before leaving the restroom.

    --
    I come here for the love
    1. Re:Alcohol bad for skin by BasilBrush · · Score: 1

      Frequent washing with soap and water followed by drying with a paper towel or air is also bad for the skin. And would take too long, given that medical people need to do it between every patient.

      Certainly hand sanitizers aren't a replacement for hand washing. They don't actually remove dirt for a start. But soap and water on it's own won't work either. It does need a mix of both of those, plus surgical gloves, all as appropriate.

    2. Re:Alcohol bad for skin by datavirtue · · Score: 1

      Alcohol doesn't remove all the crap underneath and around fingernails.

      --
      I object to power without constructive purpose. --Spock
    3. Re:Alcohol bad for skin by drinkypoo · · Score: 1

      Alcohol doesn't remove all the crap underneath and around fingernails.

      It does a better job of getting in there and killing shit (literally!) in ten seconds than most people will probably do with a two minute hand wash, let alone the ten second nod to cleanliness which represents the typical hand washing experience.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    4. Re:Alcohol bad for skin by Anonymous Coward · · Score: 0

      Alcohol doesn't remove all the crap underneath and around fingernails.

      It does a better job of getting in there and killing shit (literally!) in ten seconds than most people will probably do with a two minute hand wash, let alone the ten second nod to cleanliness which represents the typical hand washing experience.

      Irrelevant. These aren't "most people" they are licensed health care professionals who are supposed to know how to scrub up for a surgery.

    5. Re:Alcohol bad for skin by Anonymous Coward · · Score: 0

      Irrelevant. These aren't "most people" they are licensed health care professionals who are supposed to know how to scrub up for a surgery.

      Very few health care professionals do surgery. I'm pretty sure they do a good job before surgery. The problem we're talking about is entirely outside the OR.

    6. Re:Alcohol bad for skin by geekoid · · Score: 1

      ". And would take too long, "
      incorrect.
      Correct:
      The medical staff aren't given enough time to properly do their job

      Every admin, right now, should take the number of patients they expect a Doctor to see in a work period. Add up 30 seconds for each patient.
      Then lower the number of patient the Doctor is required to see accordingly.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    7. Re:Alcohol bad for skin by BasilBrush · · Score: 1

      The medical staff aren't given enough time to properly do their job

      "Sorry, I can't deal with your heart attack right now, I have to wash my hands."

      Only kidding.

      But we are living in the real world. And you can't simply add on 30 secs for handwashing and expect that the handwashing will be done by people that think that handwashing takes too long. In many areas of heathcare there's never enough time.

    8. Re:Alcohol bad for skin by Da_Biz · · Score: 1

      Bingo! Though simple, it's actually a topic that is more sophisticated than people give it credit for.

      During my tenure as an EMT for an ambulance service, I struggled with dry hands: hangnails were a constant problem. Since then, we've become more sophisticated in our sanitary practices and products (e.g., moisturizers with nitrile gloves are OK--but not with the previous generation of latex gloves).

  21. We built this at a hackathon using droid phones! by nemesisfixx · · Score: 1

    Wow, these guys are employing chaps across the world to do the job, when we built our autonomous android-based solution at a hackathon last year? Only sad fact, the community for whom we built the concept (schools here in Uganda mostly), never understood the idea... or we were not entrepreneurial enough to push it beyond the initial hacks.

    http://www.youtube.com/watch?v=Mg4t3u8psQU&feature=share&list=PL9nqA7nxEPgsuV4Rfs0B-oN_O2pk_ddm4

    (this was in 2012, at the Sanitation Hackathon, Kampala, Uganda).

  22. Also, by Anonymous Coward · · Score: 0

    You're a racist piece of shit.

    1. Re:Also, by Anonymous Coward · · Score: 0

      Yes, nice try at SILENCING DISSENT, who cares about the hundreds of thousands of people who DIE because of your 'wonderful' Indians.

      WARNING - not suitable for work:

      http://www.chinasmack.com/2010/pictures/filthy-india-photos-chinese-netizen-reactions.html

      Any comments?

      Do you think any of THOSE Indians give a shit about hygiene?

  23. Re:Trust by egamma · · Score: 2

    Doctor's may be immune to discipline but nurses are not.

    Nursing schools are cranking out young, low wage nurses, for which the hospitals are looking for any reason to get rid of the higher paid and older nurses... I know a nurse, she's in her 50s, been an RN all her life and still is forced to work x-mas and Thanksgiving otherwise her hospital will replace her with the girls coming out of the local nursing school.

    Reminds me of the programming industry...

    Are you saying that if you get sick on Thanksgiving it would be best, medically speaking, to only have inexperienced nurses treating you? As a patient, you would feel okay knowing that the experienced nurses were home with their families, while you were being treated by newbies?

  24. Re:Trust by Anonymous Coward · · Score: 0

    Reminds me of the programming industry...

    or virtually any other industry, actually.

  25. Re:MEANWHILE BACK IN INDIA !! by lxs · · Score: 0, Offtopic

    Let's all be grownups here and overlook that Freudian typo.

  26. Re:We built this at a hackathon using droid phones by Anonymous Coward · · Score: 0

    I suppose you'd probably hide all those gadgets if you were selling this commercially... but somehow it feels like being as electronically obvious as possible about wanting people to wash their hands might do the trick of shaming them into it.

    Very cool.

  27. Great idea. Forget it. by Bearhouse · · Score: 1

    Many, many studies have shown that this type of method is less effective than proper training and motivation.
    Would be better to find out why the people are not washing their hands, and fix that problem.
    Lack of knowledge, facilities?

    Here's an article about a better way to do it; looking at the entire system and finding ways to make getting good hygiene simple and faster.
    (OK, it's from a hand-dryer company, but still illustrative of the approach.)
    http://www.exceldryer.com/presskit/CaseStudy-NMH.php

  28. Re:Trust by EzInKy · · Score: 1

    People didn't get sick or hurt on weekends 50 years ago? She knew working holidays and weekends wa part of the job when she went into the field.

    --
    Time is what keeps everything from happening all at once.
  29. No, it's a trust issue by Anonymous Coward · · Score: 0

    He trusts an NYT story quoting an unnamed survey more than his own staff. If he doesn't trust his staff, why should anyone else?

    "when the workers have shown such gross negligence as to actually infect more patients than they manage to cure"
    Says the NYT story quoting some made up statistic dreamt up probably by a company marketing something. Like surveillance cameras for was rooms.

    " If you're a doctor/nurse, shut the fuck up and start washing your hands "
    Clueless. I hope you're not a manager because you're incompetent.

    1. Re:No, it's a trust issue by shilly · · Score: 1

      Could you please crawl back into your sanctimonious moralising box and take a copy of "The Checklist Manifesto" with you. When you've understood a bit of the theory of safety management, you could crawl back out and apologise to the families of the many thousands of patients who have died or been seriously hurt as a result of HCAIs.

      http://www.hpa.org.uk/Topics/InfectiousDiseases/InfectionsAZ/HCAI/EpidemiologicalDataHCAI/hcaimandatorysurveillanceresults/

    2. Re:No, it's a trust issue by ebno-10db · · Score: 1

      take a copy of "The Checklist Manifesto" with you

      I haven't read Gawande's book (looks interesting though) but the basic idea of checklists for safety goes at least as far back as the crash of the army test flight of the Boeing 299 (later dubbed the B-17) in the 1930's. They work, and they can and should be applied to medicine. From the blurb I looked at, it seems that in medicine he's mostly talking about surgery (he is a surgeon). That's far from the only place that nosocomial (hospital acquired) infections get transmitted.

      I don't know about the UK (you referenced a UK link) or even the OR, but can tell you that a major problem in many parts of the US is the incredible time pressure on nurses for everything from med passes to dressing changes. Over the years hospitals have increased patient/staff ratios, and it shows. In some places there has been push-back resulting in legal limits on the ratio (California is one, IIRC). Here in NY and most places, no. Hospitals squeeze costs by increasing the ratio, although interestingly they had lower ratios 10 or 20 years ago when healthcare was much cheaper. The time pressure means no time for checklists or other intelligent measures. An example of those is electronic scanning and data entry of meds before giving them to a patient (med errors are a major source of problems) but administrators push back on the equipment costs and the extra 5 seconds per patient. If they cut the admin staff in half they would have loads of money for those things.

    3. Re:No, it's a trust issue by shilly · · Score: 1

      Gawande traces the history of checklists. He starts with surgery but expands the applications well beyond there. His work to push the takeup of checklists is amazing, and will save many lives.

      Time pressure is a problem across the entire developed world, but it's not the major driver of failures in reliability. The major driver is the cognitive complexity of the task. Checklists tend to *save* time, not take time, because you don't have to try to remember what to do next, and because they drive towards a more standardised approach.

  30. Re:Trust by hcs_$reboot · · Score: 1

    they don't trust their hospital staff

    When it comes to health, someone needs more than trust.

    --
    Slashdot, fix the reply notifications... You won't get away with it...
  31. Fake marketing surveys are more common by Anonymous Coward · · Score: 0

    This is clearly a press release from a company marketing the system. It's common for marketing bods to commission fake surveys justifying their products.

    So they make the accusation that this is common and that using these cameras to spy on people fixes it, and some manager is such a gullible prick he installs it against his own staff. The most likely outcome of that micromanagement is demoralizing counter action.

    He's an idiot. If he truely believed his staff aren't washing there hands, there's constructive ways and destructive ways of tackling it, and he's chose the most destructive counter-productive approach. Spying on his staff's toilets.

  32. Re:Trust by Anonymous Coward · · Score: 0

    That's actually life in a hospital -- there is a set of holidays that the hospital assumes people want off, and they usually do a rotation of which holidays which years. Also, 12 hour shifts 3 days a week are quite common. (And as there a 12 hour shift means 12 hours really there, it's more like 13-14 when you have to be there early even if there's four feet of snow, and you stay after if you're dealing with a patient.)

    Most nurses prefer to transfer to doctor's offices where they can work more normal hours, but the pay is much less, so usually when they're young they go for hospitals for decent pay, and then if they get married often they can afford to get out of that system. Doing 12 hour shifts for decades takes a toll.

  33. Pressure to see more patients = dry skin. by Anonymous Coward · · Score: 1

    If a general practitioner saw only 2 patients an hour they would only wash their hands ~18 times during an 8 hour shift. If they see 5 patients an hour that jumps to 40 times. Forget tedium, this sounds to be a dermatology problem.

    Easy fix:switch to UV LEDs. A tanning bed for your hands and copper door nobs will go a longer distance than scrubbing your fingers to the bone in order to comply with a policy.

  34. medical information by stefandaniela1 · · Score: 1

    i like this article and i fully agree with them

    1. Re:medical information by Anonymous Coward · · Score: 0

      You in depth study is duly noted!

  35. Is there... by Loki_666 · · Score: 1

    Is there a doctor in the house?

  36. flipside: incentive to find money by fantomas · · Score: 1

    The down side to your model is that private hospitals have an incentive to increase the price to you as much as possible. If their operating model is to increase revenue to shareholders then there will be a drive to find financial profit where ever possible.

  37. Indicator soap by flyingfsck · · Score: 0

    They need soap that will make their hands turn purple after 1 hour, unless they wash their hands again. Using people in a 3th world country that has absolutely no idea about higiene, to watch the higiene of people in a 1st world country that are supposed to be educated about it, is rather ironic.

    --
    Excuse me, but please get off my Pennisetum Clandestinum, eh!
    1. Re:Indicator soap by Anonymous Coward · · Score: 0

      people in a 3th world country that has absolutely no idea about higiene

      Can't write his how damn native language, spews nothing but retarded stereotypes despite having any actual experience with the people from a country he can't even find on a map, yet being a giant arrogant asshole... If I were like you, I'd now say "Fucking TYPICAL American"! ... But I am not. Just shut the fuck up, because you're a moron, and you're making the country look bad.

    2. Re:Indicator soap by Anonymous Coward · · Score: 0

      Vice versa - it's easier. Use soap that makes the washer's hands purple for about an hour, before literally wearing off. If someone's walking around without purple hands, they haven't washed recently.

      of course, this means Nurses and the Doctor examining you have marvelous purple hands! Oompa Loompas

  38. India ? by Taco+Cowboy · · Score: 2, Informative

    Something is very wrong somewhere

    First, in UK hospitals, the following happened ...

    http://www.disclose.tv/forum/uk-allows-muslim-nurses-to-not-wash-to-protect-their-modest-t87289.html

    Now, in US hospitals, they have to snoop on their staffs, and then send the video feed to India, where they got many pairs of cheap eyeballs to spot those who have failed to wash their hands

    What has actually happened to common sense ?

    --
    Muchas Gracias, Señor Edward Snowden !
    1. Re:India ? by oobayly · · Score: 5, Informative

      Well, that's great, apart from the fact that I can find only one source of that story (and a huge amount of forums linking to the same story).

      I'll google it for you. Not even the Daily Mail has a story with that headline.

      I get this kind of shit emailed to me every day from colleagues. I've debunked every single email that I get, and have now set up a rule that deletes any email from certain people that are sent to the office.

      The one this morning that I heard about was "Nigel Farrage's - Tory party's worst nightmare". If the man has such great policies, why do his supporters need to attribute thirteen year old diatribes to him?

    2. Re:India ? by Seumas · · Score: 1

      Didn't we just have an article this last week about how doctors and nurses are biased *against* obese people for being lazy and yadda yadda yadda?

      And then these pompous fucks can't even wash their god damn hands after taking a shit?

      I'll tell you, I know I have a surgery (or more) coming in my future and the stories of anesthesia problems (very low, I know) and doctors/nurses leaving foreign objects inside your body or working on (or removing!) the wrong part of your body or not washing and infecting patients or not sanitizing hospital facilities enough and causing people to get dangerous post-op infections . . . fucking terrifies me.

    3. Re:India ? by Martin+Blank · · Score: 2

      It's not so much common sense as it is a rush to get to patients. I have all three of Dr. Atul Gawande's books where he discusses at length how the medical profession works. He talks about how there's only so much time to see patients and washing hands before seeing each one to avoid moving infections between patients takes precious time. Proper washing takes at least 30 seconds. Multiply that by the number of patients seen on rounds, and it adds up.

      Even when his hospital added gel dispensers to walls, people were in such a hurry that they forgot. One of his patients became infected with MRSA and he was left wondering if it happened because he neglected to wash his hands. There was no way to know, and the patient was put in jeopardy, not to mention having to stay in the hospital even longer.

      Solutions like this are done out of desperation.

      --
      You can never go home again... but I guess you can shop there.
    4. Re:India ? by TheCarp · · Score: 2

      > What has actually happened to common sense ?

      Common sense? You mean the body of ideas that tells you such gems as to swim against a riptide, pour water on a grease fire, and that this time its going to work and he can change?

      No, Common sense is really the problem here. The problem is that people are not machines. Machines can be relied on to do something, do it every time, and do it even when there is no feedback mechanism. People cannot, they are not neat simple machines. They are dirty bags of mostly water.

      Hand washing is one of those things that's so easy to forget when you are in a rush and when you do it right, it goes unnoticed. There is no feedback mechanism to say "you are starting to forget to do this", you just forget and nothing happens...and nothing happens....and nothing happens....until it does. People need feedback.

      "Common sense" is nothing more than an excuse to do nothing of consequence and fix the blame for having done nothing on the people involved.

      --
      "I opened my eyes, and everything went dark again"
    5. Re:India ? by Anonymous Coward · · Score: 0

      Solutions like this are done out of desperation.

      Solutions like this are done out of greed. A better solution would be to hire more doctors so that they weren't understaffed and felt like they had time to wash their hands, but that would cost money, and that money has to come from someplace, and no matter where you suggest that comes from, safety of sick people is of lower priority than their sacred cash.

    6. Re:India ? by s7uar7 · · Score: 1

      Stop spreading FUD about UK hospitals. This is the actual truth, but I guess that doesn't match either your views on Islam or socialised healthcare.

    7. Re:India ? by thereitis · · Score: 1
      http://www.telegraph.co.uk/health/healthnews/7576357/Muslim-staff-escape-NHS-hygiene-rule.html Pretty outrageous, but if they change their sleeves/gloves religiously, it's possible they will actually be cleaner than the doctors and nurses who only wash their hands 30% of the time.

      I've been tempted to ask a doctor whether he's washed his hands but that seems a little like criticizing the chef who is going to cook your meal. Maybe he'll spit in your food.

    8. Re:India ? by Bill_the_Engineer · · Score: 1

      If you are worrying about the 30 seconds to wash your hands then how much time were you really planning on spending with the actual patient?

      Rushing is where mistakes are made. Measures that try to see as many patients in the shortest amount of time are asinine. If the medical center has more patients than it can care for in a certain amount of time then they should hire more medical staff.

      Maximizing profits at the expense of patients is inexcusable.

      --
      These comments are my own and do not necessarily reflect the views or opinions of my employer or colleagues...
    9. Re:India ? by debest · · Score: 1

      I agree that desperate measures are needed. Too many people needlessly get infections when proper cleanliness on the part of hospital staff would have prevented it. (Full disclosure: my father died in hospital. He had major surgery on his heart, then caught MRSA following surgery. The guy in the same room as him brought the infection in, the room was put under "infection protocol" meaning the staff and visitors are supposed to follow cleanliness guidelines and wear disposable garb, but he got it anyways. He was gone barely a week after his "successful" surgery.)

      Since this first experience, I've observed hospital staff and visitors in many similar situations with other sick relatives. In *every* case, in multiple hospitals, there was blatant disregard for the policies of cleanliness by nurses and families of patients. If you complain, you're marked as a troublemaker as treated with hostility by the (admittedly overworked) staff.

      My feeling is that unless there is an infection which passes as easily as MRSA does, but also makes *healthy* people (meaning nurses and doctors) as sick as the patients, nothing will ever change without onerous big-brother-style solutions like monitoring. I feel guilty wishing for hospital workers to get sick and possibly die, but that sure as heck would successfully get the point across.

      --
      Look at the tomato! Isn't it sad? He can't dance! Poor tomato!
    10. Re:India ? by oobayly · · Score: 2

      I did almost post links to both of those articles as they were the nearest thing to what the GP had posted.

      I the GP's article, it says

      The UK Department of Health recently announced that it would loosen hygiene rules for Muslim and Sikh doctors and nurses. From now on, Muslim female staff will not need to wash their hands before procedures as it compromises their modesty.

      Nowhere in the Telegraph and Daily Mail articles did I see anything about "not having to wash their hands". That is what I took issue with. The EU Times appears to make a habit of taking (albeit concerning) stories and then changing the facts a bit to get people to scream at their monitors.

    11. Re:India ? by TheCarp · · Score: 2

      Well I just had surgery, and let me tell you, serious institutions have taken steps to prevent some of those problems, even to the point of occasional absurdity. I was going in to have an incision reopened to remove more of a mass that had grown but the first surgery didn't completely remove.

      You can't get much easier than a recent, visible, incision to tell you where to go. Still, I was asked by multiple people what the procedure I believed I was in for was, where it was, and why we were doing it, including the surgeon himself, who then took a marker and marked the area, and writing "yes" above it to signal that is the spot.

      --
      "I opened my eyes, and everything went dark again"
    12. Re:India ? by Martin+Blank · · Score: 1

      You're thinking of the washing that you do in the bathroom. I looked up Gawande's words and found that I understated the time to wash. Here's how he describes it.

      First, you must remove your watch, rings, and other jewelry (which are notorious for trapping bacteria). Next, you wet your hands in warm tap water. Dispense the soap and lather all surfaces, including the lower one-third of the arms, for the full duration recommended by the manufacturer (usually fifteen to thirty seconds). Rinse off for thirty full seconds. Dry completely with a clean, disposable towel. Then use the towel to turn the tap of. Repeat after any new contact with a patient.

      Almost no one adheres to this procedure. It seems impossible. On morning rounds, our residents check in on twenty patients in an hour. The nurses in our intensive care units typically have a similar number of contacts with patients requiring hand washing in between. Even if you get the whole cleansing process down to a minute per patient, that’s still a third of staff time spent just washing hands.

      And it's not always possible to hire more staff, especially when strict adherence to washing means you have to hire half-again as many staff to do rounds. While there are some private hospitals making a healthy profit, not all of them do, and there are a lot of hospitals that are run by governments, churches, or non-profits and their margins are thin to non-existent. The need to purchase new equipment just to keep up with other hospitals can obliterate that margin in a single purchase. Doctors tend to send their patients to whichever hospital has the shiniest toys and patients want it that way. Failure to keep up with the newest technology puts revenue at risk and may mean cutbacks that further damage the hospital's ability to effectively treat its patients.

      --
      You can never go home again... but I guess you can shop there.
    13. Re:India ? by Anonymous Coward · · Score: 0

      Repeating racist lies from the BNP? Classy.I don't think I want your particular brand of "common sense", thanks very much.

    14. Re:India ? by geekoid · · Score: 1

      Changing the a hospitals culture will dramatically increase the amount of hand washing.
      In a nut shell, ANYONE can call ANYONE else they see not washing their hands. Yes, that means the food services person can remind a surgeon to wash their hands.
      Hospitals where this happen have a much higher rate of hand washing.

      However they are staffed with humans, and humans make mistakes. This is one of the reason doing it all the time help. If you miss one you still have low risk of transmissions.

      Solutions like this are done to raise the bar.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    15. Re:India ? by t1oracle · · Score: 1

      Better solution. Robot surgeons. We already have them, make them better and cheaper. That will fix more issues than just unwashed hands.

    16. Re:India ? by Martin+Blank · · Score: 1

      I agree that culture changes are necessary. Gawande has written in the past about how introducing a simple checklist to prevent line infections at Johns Hopkins--widely seen as one of the premier hospitals in the country, if not the world--and giving nurses the power to call doctors on a missed step while also having the administration back the nurses cut the infection rate from 11% to zero, likely saving at least eight patients and dozens of infections per year.

      But Gawande also notes that doctors have egos, and easily bruised ones at that. This kind of thing doesn't go over well with a lot of them who see nurses as interfering or overstepping if they call out a missed step. Given the shortage of doctors, I expect that it will be a while before most hospital administrations are willing to back their nurses in mandating that every step be followed.

      --
      You can never go home again... but I guess you can shop there.
    17. Re:India ? by Martin+Blank · · Score: 1

      Robot surgeons can't do rounds to check on patients, and even if they could, they would still have to be resterilized between patient visits.

      --
      You can never go home again... but I guess you can shop there.
    18. Re:India ? by Linkreincarnate · · Score: 0

      If there weren't artificial limits on the number of med school graduates that are allowed each year we would have enough doctors for them to take their time and they would be cheap enough that you wouldn't need insurance.

    19. Re:India ? by RockDoctor · · Score: 1

      What has actually happened to common sense ?

      The carefully (and expensively) educated nurses and doctors have spent centuries not applying it.

      OK ; until 1.8 (approx) centuries ago, nobody had actually tried looking at data and carrying out interventions to examine the hypothesis that "washing hands between visiting different patients reduces rates of disease transmission between patients." Semmelweis did it ; since then, nobody in the health care industry has had an excuse, except "ignorance".

      That is not an acceptable excuse these-centuries.

      I'll be fair to the medical professionals : lots of other groups to whom it should apply have also failed to apply it. I had a safety alert come round my Work email a couple of days ago about someone who had rubbed his eye while wearing gloves contaminated with [something not-nice], and got considerable pain and lots of inflammation as his pay-back.

      I've made (essentially) the same mistake myself in the past ; mea culpa. It's not just "quacks" that fuck up.

      --
      Birds are not dinosaur descendants;birds are dinosaurs, for all useful meanings of "birds", "are" and "dinosaurs"
  39. Re:Trust by Anonymous Coward · · Score: 0

    Some of them, not all.

    Ever heard of a rota, fucktard?

  40. Re:Trust by Anonymous Coward · · Score: 0

    Bullshit!

    they know that the hospital needs them more than they need it

    If you're MURDERING patients by deliberately not washing your hands and infecting people with diseases, you can bet your ass that you are not needed anymore.

  41. Re:Trust by nikkipolya · · Score: 1

    India is soon emerging as the "global brain", catering to the rest of the world. It can deliver complex image/video processing tasks like checking if somebody is washing their hands. India can do natural language processing by understanding queries and responding to them. India is like a remote server serving up AI over the network at unheard of prices. Else where in India - scores of "engineers" are lined up for job interviews to show off their prowess at identifying if a person is wiping it properly or not.

  42. why? by Anonymous Coward · · Score: 0

    Wouldn't it be better to terminate them.

  43. Re:Trust by EzInKy · · Score: 1

    Yes, of course. Being a nurse myself for the last 20 years I know of rotating holidays. They are a pain in the ass.

    --
    Time is what keeps everything from happening all at once.
  44. Re:Trust by EzInKy · · Score: 1

    And by the way, people get hurt or sick everyday, whether it is a holiday or not.

    --
    Time is what keeps everything from happening all at once.
  45. Re:Trust by Anonymous Coward · · Score: 0

    Assuming that is true. You think stupid people don't get bored?

    Everyone gets bored, it doesn't take intelligence to get bored.

  46. Bad management is bad management by Anonymous Coward · · Score: 0

    1. The evidence is a unnamed 'survey' accompanying a puff piece for this camera system that pins the blame on hand washing. i.e. bad science. Basing decisions on bad science isn't good management, and adding the word 'safety' doesn't make it good science.
    2. The consequence of bad micro management is an effect known as malicious compliance, it's well understood, it has the reverse effect of desired.

    Really, you guys need to understand the basics of management here. Sticking cameras on people based on a marketing survey isn't a good thing to do, it is destructive to the work environment and will lead the opposite of the desired effect.

    Your comment was patronizing, and didn't address the basic management flaw.

    1. Re:Bad management is bad management by shilly · · Score: 1

      I beg your fucking pardon? The evidence that hand hygiene is a major transmission route for nosocomial infection is extensively documented and not just a marketing survey. I put that link up so that you could see some of the evidence for yourself. Are you going to bleat on about the survey, or are you going to look at the actual evidence about hand hygiene? You are sounding like a complete prat, arguing that there is no link between hand washing and lowered rates of HCAIs. It's on a par with arguing there's no link between smoking and lung cancer.

      On the point about whether the use of video cameras to influence hand hygiene behaviours is the right or wrong approach, you're also being a complete tosser. You have assumed that this is seen as some kind of Orwellian view. But it's the implementation that counts. It turns out that actually, most hospitals using this technology are using it to help staff learn how they actually behave, compared to how they think they behave. Because most staff tend to believe they wash their hands consistently, and most staff don't, due to cognitive overload and other factors. So it is in fact a *learning* tool, not a coercive tool. As well as reading the Checklist Manifesto, you need to read Gawande's article on spreading innovation, which talks about the use of remote coaching in healthcare.

      http://www.newyorker.com/reporting/2012/08/13/120813fa_fact_gawande

      This isn't about bad micro management, it's about putting systems in place to help humans achieve 100% reliability, which is innately difficult for us.

      I patronised you because you acted as though you had all the answers, when you clearly haven't remotely researched the topic. This isn't about malicious compliance. It's about you having a preset narrative that you wanted to impose on the story, even when the facts do not support your narrative.

    2. Re:Bad management is bad management by shilly · · Score: 1

      This irritated me enough to do a quick look for pubmed and Cochrane articles:
      http://www.ncbi.nlm.nih.gov/pubmed/20088678

      I'm going to quote from the Cochrane Review:
      http://onlinelibrary.wiley.com/doi/10.1002/14651858.CD005186.pub3/pdf
      "Description of the condition In England, 8.2%of patients admitted to hospital develop healthcare-associated infections (HAIs) (Hospital Infection Society 2007). HAIs cause 5,000 deaths and cost £930 million annually (National Audit Office 1998). In the United States (US), an estimated 5% of patients develop HAIs, at a cost of 4.5 billion USD per year. This translates to an estimated two million cases of HAIs per annum, accounting for nearly 100,000 deaths (Klevens 2007). In Canada, an estimated 220,000 HAIs occur each year, with 8,000 related deaths (Zoutman 2003). Infection control experts everywhere are working to identify and correct factors that contribute to these rates. Although hand hygiene has long been regarded as the most effective preventive measure (Teare 1999), numerous studies over the past few decades have demonstrated that compliance with hand hygiene recommendations is poor and interventions are not effective long term."

      I suggest you spend some time learning what Cochrane is *before* responding, to ensure you don't make an even bigger public fool of yourself.

  47. Re: Trust by AvitarX · · Score: 1

    Look at the number of doctors per capita in each country and see how bad it is here (in the US).

    --
    Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
  48. Re:Trust by Anonymous Coward · · Score: 0

    Didn't you know, people check the rotation before they get sick.

  49. Better way by foniksonik · · Score: 1

    Give each a pass card that's charged at a wash station, the charge is only good for 30 minutes or so. Don't let them do stuff without a charged card. Put an led on it to show its charge level.

    Or it can be passive with an RFID that gets logged when they wash their hands, then hold them accountable.

    --
    A fool throws a stone into a well and a thousand sages can not remove it.
  50. quit ****** whining by decora · · Score: 1

    every successfull fast food/retail chain uses micromanaging horse-shit.

    its about time doctors had to be as consistent and quality-oriented as the fry cooks at mcdonalds, especially when a major cause of death is medical errors.

  51. This has been an issue for along time by sjbe · · Score: 1

    But... hang on a bit... how come 20 years ago this wasn't an issue?

    It WAS an issue 20 years ago. This has been a huge issue for a long time. It also turns out to be a shockingly difficult problem to solve. I've actually worked in an infection control department (about 10 years ago) at a hospital and seen first hand the difficulty they had in getting people to take basic hygiene measures to control hospital transmitted infections. Part of the problem is economic, part is attention, part is habits, part is social, part is work process design. Kind of like spam there seems to be no simple and universally effective solution to the problem.

  52. Re:Trust by Anonymous Coward · · Score: 0

    So 10 points higher than the US average?

  53. Re:Trust by Anonymous Coward · · Score: 0

    That's life. Deal with it. You also get worse treatment during certain hours, and on certain days. ( There are studies, not bothering to find them )

  54. Antibiotic use was not the solution or cause by sjbe · · Score: 1

    20 years ago hospitals could hand out antibiotics like candy to deal with bacterial infections.

    You seem to be implying that just prescribing antibiotics solved the problem 20 years ago. Not true. This was every bit as big a problem 20 years ago. The only difference was that we didn't pay as much attention to the problem back then. Sure there are some new complications relating to antibiotic resistance now but that was part of the equation back then too. The problem is one of prevention, not treatment. No amount of antibiotics can solve the problem and even if they could, prevention is MUCH cheaper and more effective.

    1. Re:Antibiotic use was not the solution or cause by geekoid · · Score: 1

      The only difference is that you are at an age that discuss this.
      This discussion has been ongoing since had washing was first found to be helpful.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  55. Re:Trust by mounthood · · Score: 1

    We let the AMA run medicine like a medieval guild, while almost everyone else is exposed to ruthless market competition ...

    Therefore we should expose doctors to "ruthless market competition"? No. We should be tempering labor laws and industry regulation to ensure high quality staff, not pretending that the market is a cure-all.

    Ironically, conservatives in the US argue against "socialist" medicine, while holding up the US medical system as the best in the world. Can't be both a "medieval guild" and an exemplar of capitalism. I'd say its closer to a guild and that's part of why it works so well.

    --
    tomorrow who's gonna fuss
  56. Use a paper towel by sjbe · · Score: 1

    However, once you where finished washing, you had to pull open the bathroom door by a fairly greasy/grimy handle.... Made me glad to be able to knee the door open when entering, just before I was about to handle my privates.

    I typically use a paper towel to open the door and then throw it in the nearest trash receptacle afterwards. If the company doesn't provide them you can of course keep some napkins in your desk for the purpose. A tad OCD I'll admit but I know a lot of doctors who recommend the practice. Of course a better solution is to design entrances and exits that don't require touching a door like you see in modern airports these days. The less I have to touch in a public space the better.

    1. Re:Use a paper towel by codeButcher · · Score: 1

      A tad OCD I'll admit

      ... Or one could just hang around inside until the next user entered, then quickly get a foot in the door. Especially considering the scarcity of paper towels and/or receptacles, and the abundance of coffee :-)

      Reminds me that the women's door was completely removed, ostensibly for repairs.

      --
      Free, as in your money being freed from the confines of your account.
  57. 30%? For ****'s sake! by moeinvt · · Score: 1

    I always found it rather strange that bacterial infections could spread so easily in a "sanitary" environment like a hospital. Bacteria can spread through the air, i.e. by someone sneezing and someone else inhaling it, but contact (touching surfaces containing the bacteria) is the most common method of transmission.

    When the hospital staph only wash their hands 30% of the time when they interact with patients, it's no wonder that this crap can spread so easily.

    It's ridiculous that something which should be a matter of habit has to be enforced with security cameras.

  58. No they don't by Anonymous Coward · · Score: 0

    Indian workers are not watching your burger cook make your burger, and food poisoning at burger restaurants is more common than medical errors in hospitals.

    But at least you accept its micromanaging horse shit, which is very much what I think it is.

  59. Re:Trust by Anonymous Coward · · Score: 0

    That might well be better than a resentful, distracted matriarch forced to be away from her family.

  60. Proper Training by Anonymous Coward · · Score: 0

    I went through EMT training washing your hands, wearing gloves, wearing proper protective equipment was dam near physically beaten into me. Been on clinicals and the staff were the same way, whether I was the one shadowing them or just walking by and what I observed. Heck when I've been a patient I've used their hand sanitizer out of habit walking out of the room and had nurses look at me funny till I said it was out of habit due to EMT training in which I gotten a laugh. And that routinely happens when I end up visiting the doctor or end up going visiting someone I know in the hospital even if I am not there in a professional capacity, it's force of habit. It's the same way with everyone I know whether their EMT's, Paramedics, or Nurses.

    So I can't help but think this was more of the cultural of that hospital or that particular area. Because the areas I've been in I have observed the exact opposite.

  61. Re:Trust by Anonymous Coward · · Score: 0

    HEY! avg American IQ is WAY higher than 72! your a idiot.

  62. Offshore sanitation! by poofmeisterp · · Score: 1

    Feeds from the video camera are transmitted to India, where workers there check to make sure staff are washing their hands.

    Offshoring of hand sanitation with soap monitoring... The new little "bubble".

  63. Re:We built this at a hackathon using droid phones by poofmeisterp · · Score: 1

    Wow, these guys are employing chaps across the world to do the job...

    They handle(d) tech support so well that we're giving them grants to monitor safety! This isn't about $$, I assure you!

  64. Retarded... by tibit · · Score: 1

    This solution is absolutely retarded. All you need to detect washing of hands is a cheap inertial reference sensor on a little tag worn on the upper body. A three-axis accelerometer and a three-axis angular velocity sensor is it. The change in posture and the sways propagating to the upper body are quite a distinctive signature, especially when you couple it with the signature of walking to the sink, and all the other things that are known to happen when you use a particular sink. You could probably tell which sink you're at. You don't need anyone in India to detect it. Modern signal processing deals with it just fine. Due to low sampling rates involved (100Hz is enough), you can do real time signal processing on a relatively low-power CPU, so that the battery life can be excellent. The system needs to check-in periodically via some RF technology, possibly simply Wi-Fi that's off most of the time, but comes up only to report significant events.

    --
    A successful API design takes a mixture of software design and pedagogy.
    1. Re:Retarded... by LeadSongDog · · Score: 1

      Why isn't there an app for that? Somebody start a free project, and RFN !!!

      --
      Oh, I'm sorry sir, I thought you were referring to me, Mr. Wensleydale.
    2. Re:Retarded... by tibit · · Score: 1

      :)

      --
      A successful API design takes a mixture of software design and pedagogy.
    3. Re:Retarded... by JimFive · · Score: 1

      I may not be understanding your suggestion, but I'm not so sure this would work in an environment that has 1500 practically identical rooms each of which have an identical sink and where leaning forward to look down at and manipulate things (such as a patient) is common.
      --
      JimFive

      --
      Please stop using the word theory when you mean hypothesis.
    4. Re:Retarded... by tibit · · Score: 1

      Detecting a particular sink that you've used is an option that may or may not work in a particular environment. Detecting washing hands is, from what I've looked at, a foregone conclusion.

      --
      A successful API design takes a mixture of software design and pedagogy.
  65. A check list is not a surveillance camera by Anonymous Coward · · Score: 0

    "Checklists deal with exactly the same phenomena and have produced great results in healthcare as well as exactly the same bogus complaints about lack of trust."

    No, a checklist isn't the same as surveillance by an Indian across the world, and the complaint isn't bogus, it's basic people management 101.

    It looks like a company has come up with this thing, hoping to market remote surveillance as a health and safety solution. Perhaps sell it to hospitals first, then fast food restaurants, then , ... who knows what their marketing plan is. But you learn basic human management 101 as a manager and this kind of thing has the opposite effect. You create a resentment, you undermine your own staff and you get sabotaging behavior.

    It's counterproductive, you can hardly claim its a checklist, it isn't. It's just a bad idea being misold. It looks like one hospital manager was stupid enough, but there's always a few incompetent managers in any system.

  66. Re:Trust by ebno-10db · · Score: 1

    That's life. Deal with it.

    There's an attitude that leads to malpractice. My wife is a nurse, so I'm sympathetic about the pain of working holidays. However, the GP is right. On holidays you don't have elective surgery or regular appointments, but there's still the ER and patients in wards. There's no excuse for substandard care - ever. I'm sure my wife would agree as sloppy medical care infuriates her.

    Not that such issues keep hospitals from constantly increasing the patient/nurse ratios. Why pay nurses to do silly things like care for patients when you can pay administrators 2x as much to work M-F and tell the nurses that there isn't enough money.

  67. Alternative angle by Anonymous Coward · · Score: 0

    Let's consider alternative motivations for this implementation....

    First off, creating a system that checks for this compliance and monitors/records every instance of compliance and non-compliance seems like a lucrative pot of HR gold. I wager that at least once, every employee will fail to register a required hand wash, or worst, the monitors in India will forget to record a hand wash when it did in fact happen. If the medical professionals are bound contractually to do so, perhaps any non-wash can be used as a breach of contract. This may allow 'liquidity' of the staff, as HR/admin can freely let any staff go without fear or obligation by citing the breach of contract.

    Also consider where liability is placed when things go wrong. If the hospital has effectively found a way to mitigate liability and place this liability on the doctor/nurse, then this system will pay for itself many times over. Think about it; the hospital now has a record and can associate a doctor not washing hands and a patient getting sick and perhaps place the burden on the doctor. If this were to become the norm, the insurance these professionals carry may very well start to cost significantly more.

  68. Not a major cause of death? by sjbe · · Score: 1

    It is by no means "a major cause of death".

    So tens of thousands of deaths each year (source CDC) is not a major cause of death? What do you consider a major cause of death? And hundreds of thousands of non-lethal infections. Even ignoring the pain and suffering component the financial cost is enormous.

    Unless you are working on a surgical field where near absolute sterility is required, using the hand sanitizer after every patient contact and washing your hands after a few rounds of the hand sanitizer works as well as OCD hand washing.

    The effectiveness of alcohol based hand sanitizers is debatable and they are known to be less effective than hand washing.

    Then there are a number of other vectors for microbial transmission that this 1984-esque system doesn't address - stethoscopes and other instruments, pens, ties, lab coats.

    All true but hand transmission is the biggest among them and we know that hand washing is an effective mitigation technique.

  69. Performance feedback by Anonymous Coward · · Score: 0

    I scan read the article so feel free to point me to where it puts [someone unskilled] as judging [someone skilled]. i.e. The demoralizing situation created by this surveillance, which a classic management mistake. Because it seems to be, you could only find 'performance feedback', which could be something more professional like periodic self testing of hands for bacteria, or running through a checklist. (I don't have access to the papers cited).

    "The good news is that micromanagement works:"

    No, a typical checklist approach works and is not micromanagement and is constructive and empowering not destructive and dis-empowering. You really don't have to turn feedback into this 'management dickery'.

    1. Re:Performance feedback by njnnja · · Score: 1

      Is it 'management dickery' to have a dashboard camera to record police officers on traffic stops? Or to put a black box recorder in a commercial airliner? How about background checks for elementary school teachers? Surveillance cameras on bank tellers, or casino dealers? I'm all in favor of privacy rights for the general public, but there are certain professions that by their very nature require a higher level of scrutiny, especially on the job.

      This has been a problem for decades, and less intrusive methods have not seemed to solve the problem. Yes, this comes down to a "this is why we can't have nice things" argument. But of all the things that health care professionals do that requires hard work, sacrifice, a high level of skill, or dedication to helping people, this seems like such a small additional step with a tremendous possible bang for the buck. (And please don't turn this into a slippery slope argument. You should look at the costs and benefits of any proposed intrusion on privacy on its own merits)

  70. Outsourcing again! by Anonymous Coward · · Score: 0

    Why can't it be Americans watching!

  71. Bathroom usage by BetaDays · · Score: 1

    Does this mean that they put the sinks outside the bathrooms?

    --
    Paul: Father... father, the sleeper has awakened! - Dune
  72. Ugh by Anonymous Coward · · Score: 0

    Wish they had these where I work. One guy didn't even wash his hands after taking a dump. What the hell is that?! How can anyone want to walk around with shitty hands?

    1. Re:Ugh by Anonymous Coward · · Score: 0

      He probably used paper, what do you use?

  73. Congratulations! by twmcneil · · Score: 1

    That has got to be the stupidest solution to the problem that anyone could imagine. Was this the result of some drunken contest?

    As a survivor of childhood cancer, my wife has been in many, many hospitals. Most are very good with basic hand washing. Most have sanitizer dispensers near the door to the room, inside the room and in the hall. But one hospital in particular stands out in my memory as having employees that seldom washed their hands. It appeared to be a hospital-wide problem as they did not have sanitizer dispensers readily available. The employees seemed surprised and "hurt" when asked to wash their hands before touching the patient.

    I'm pretty sure all it really takes is a directive from the higher-ups and a little bit of education. But hey, those kids in Bangalore have to do something I guess.

    --
    "The ferrets, they're every where I tell you!"
  74. Re:Trust by ebno-10db · · Score: 0

    We should be tempering labor laws and industry regulation to ensure high quality staff, not pretending that the market is a cure-all.

    Agreed.

    I'd say its closer to a guild and that's part of why it works so well.

    It's not working well when you suffer from an artificial shortage that the guild creates (in cahoots with the government, to which they give "recommendations"). People say the AMA is no longer the power house it was back when most doctors belonged to it and they paid Ronald Reagan to preach against the evils of anything that might lower their incomes (oops, I mean against the Evils of Socialized Medicine). To some extent that's true, but the retain enormous power in terms of "recommendations" about the number of med students, residency slots, and pay "recommendations" (one of the reasons for the ridiculous ratio between specialist and primary care physician incomes, and hence the shortage of primaries).

  75. Re:Trust by ebno-10db · · Score: 1

    Bored?! Indian's won't get bored. India's avg IQ is 79.

    If it's true, it shows that the real idiots are people who think that IQ scores mean much.

  76. Low tech Building Design Change would work best by Anonymous Coward · · Score: 0

    We should remove sinks from bathrooms. They should be outside of the bathroom. This solves several problems. First, you don't want to touch the bathroom door after you have washed your hands. Second, everyone will see who washes their hands and who doesn't because hand washing will be done in a public place. Third, this frees up space in the bathroom for extra facilities.

  77. Re:30%? For ****'s sake! by ebno-10db · · Score: 1

    I always found it rather strange that bacterial infections could spread so easily in a "sanitary" environment like a hospital.

    Being full of sick people, hospitals are not all that sanitary (not really a joke).

  78. Re:Trust by Anonymous Coward · · Score: 0

    Disclosure: Recent med school graduate

    1) Considering the time and personal sacrifice it takes to become an attending physician and make more than minimum wage, we're not all getting "extremely high pay". Frankly, considering the options available to most people who go to medical school in the US, the return on investment is pathetic.

    2) The supply of physicians in the US is a complex problem (though the AMA is a bit retrograde on some issues). I'm not sure what "ruthless market competition" you want to expose the medical profession to, but if you want to get rid of licensure, I'm pretty sure the public would go nuts the first time there was a bad outcome from an unlicensed doc who got a foreign degree or no degree at all. If you meant more scope of care for mid-level providers then, yeah, I absolutely agree, especially for areas of practice with high volumes of common presentations where a physician can safely be called if there is an unusual variation.

    The two biggest causes of the physician shortage in the US, though, are (a) reimbursement which favors procedures (this IS partly the AMA's fault, though has nothing to do with its guild-like properties and everything to do with how the US government chooses to set medicare reimbursement rates) and (b) geography. The geographic variation in physician availability is enormous. The real doctor shortage is the inability to find a doctor, let alone a sub-specialist in east bumblefuck. You could graduate a million extra doctors a year or let mid-levels expand their scope of practice as much as you like, but most of them are still going to want to live in cities or suburbs or areas with major medical centers. The areas with real access problems have a population density problem: There are literally so few people in these areas that they are hours from any medical care beyond some basic primary care and it just doesn't make sense for a given sub-specialist to practice in that area even though, collectively, the need for ANY specialty care is probably reasonable.

  79. Re:Trust by HockeyPuck · · Score: 1

    It's called seniority. Something you have to earn.

  80. Re:30%? For ****'s sake! by ctr2sprt · · Score: 1

    When the hospital staph

    Hilariously topical malapropism.

  81. Bathroom surveillance by PPH · · Score: 1

    So, it has come to this.

    --
    Have gnu, will travel.
  82. Re:Trust by N0Man74 · · Score: 1

    I'm not sure if you are aware of this, but there actually are several options between the extremes of having holiday hospitals manned only by newbies and interns, and valuing workers with 20 years of experience enough to allow them perks like holidays off.

  83. Re:30%? For ****'s sake! by TheSync · · Score: 1

    I always found it rather strange that bacterial infections could spread so easily in a "sanitary" environment like a hospital.

    Also in a place where all viruses are killed, there are no bacteriophages to attack the viruses, unlike our mucous membranes.

  84. Re:Trust by Anonymous Coward · · Score: 0

    +1 funee

  85. India??? by Anonymous Coward · · Score: 0

    WTF is wrong with everyone!!? Enough with the hiring of Indians to do everything! This is bullshit! Don't have them work off-shore OR bring them to the US, UK, etc, to work! If they're so smart, they can stay in their country, be self-sufficient, and have a thriving economy. Stop letting them pollute the rest of the world.

    1. Re:India??? by viperidaenz · · Score: 1

      They are staying in their country and they're smart enough to take the Americans money without even leaving their home country. All they have to do is watch TV and get paid for it. Sure its some boring hospital drama but its still a pay cheque.

  86. Re:Trust by ebno-10db · · Score: 1

    You're right about the night shifts, weekends and holidays being a real pain for nurses (and others) who work in a hospital, but many nurses (e.g. my wife) prefer the 12 hour shifts. It's a killer work day, but having 4 days/week off is nice. That's even more true if you have kids. At least sometimes you can see them, go to school events, etc.

  87. Nosey. by UltraZelda64 · · Score: 1

    Next thing you know, they'll be putting cameras at every urinal to make sure you hold your dick right.

  88. Re:Trust by Anonymous Coward · · Score: 0

    because to the bean counters, administration is a revenue generator, as they are the ones bringing in the insurance and medicare money. Nurses are a cost center that needs to be reduced as much as possible.

    for profit accounting should never enter the equation when lives are on the line.

  89. Re:Trust by gorzek · · Score: 1

    Indeed. If you only have one highly-qualified nurse on-staff, you've got a big problem in the first place. You should have several, and they can rotate which holidays they work.

    This is how it works in other industries that may require on-call staff during holidays. It's a solved problem.

    If you're staffed entirely with n00bs who don't know how to do their jobs... good luck with that.

  90. Makes sense by kilodelta · · Score: 1

    All hospitals should encourage high level contamination and infection control procedures. All staff gloved/masked, etc. You'd stop 99.999% of the transmission of infection right there.

  91. Re:Trust by ebno-10db · · Score: 1

    because to the bean counters, administration is a revenue generator, as they are the ones bringing in the insurance and medicare money

    Not always, but the bean counters are part of administration. Do you expect them to recommend cuts? Funny how bean counters never worry about too many bean counters being an unnecessary cost. Or is that the executives not worrying about executives being an excessive cost center? Probably both. Then there are the schmucks who waste their time taking care of patients. What a bunch of loosers.

  92. Re:Trust by geekoid · · Score: 1

    You clearly no nothing about the AMA, nor the major factors in health care costs.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  93. Re:Trust by geekoid · · Score: 1

    Except it's not.
    Older nurse have to bend over backwards to keep their jobs, so the nurses with the most seniority, who also cost the most, end up working shit jobs becasue the hospital wants them to leave.

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  94. They're only protecting their jobs by viperidaenz · · Score: 1

    If people spent less time in hospital because nobody was spreading disease around they wouldn't need so many staff to take care of everyone.

  95. Snooping's not the real issue here by JimtownKelly · · Score: 1

    It's the bathroom monitoring being done from a country where folks wipe there asses with their hands. Outsourcing is ridiculous sometimes.

    --
    -- Jimtown Kelly
  96. Turn This Around by Toad-san · · Score: 1

    Have the bathroom door handle stain the hand with a soap-soluble dye.

    Sure, that won't force the staff to wash their hands as often as they should .. but at least we'll know they washed their hands when they went to the bathroom.

  97. Don't say Ewww... by Anonymous Coward · · Score: 0

    Say OH! That's stupid. Here's a better idea. In each patient room or location where doctors and patients come together, put a sink and some soap, and a sign on the door.

    The door's sign reads: ATTENTION PATIENTS: If your doctor doesn't wash his (or her) hands before dealing with you, you are waiving any right to sue if you get sick and die because your doctor's last patient had H.G.S.A., (HERPE-GONO-SYPHIL-AIDS,) SARS, EBOLA, H99N99 SUPERBIRDFLU, MEGA-RABIES, UBER-LEPROSY, AND FLAMING, RADIOACTIVE GENITAL WARTS, AND YOU DIDN'T. MAKE. SURE. HE/SHE. WASHED. HIS/HER. HANDS!

    Then put a sign above the sink that reads "Doctors who do not wash hands before patient contact will NOT GET PAID."

    Put the camera in the room, and when the patient walks out, if he/she says the doctor didn't wash, the tape gets reviewed If it's true, the Doctor is docked a day's pay for each time it happens. If it happens more than twice, fire him/her.

    Nosocomial infections don't happen because hospitals and clinics are filled with magic badness-germs, they happen because clinicians are fucking careless and act as vectors for disease causing microbes and viruses.