"War Room" Notes Describe IT Chaos At Healthcare.gov
dcblogs writes "U.S. Rep. Darrell Issa (R-Calif.), who chairs the House Oversight and Government Reform Committee, has released 175 pages of "War Room" notes — a collection of notes by federal officials dealing with the problems at Healthcare.gov. They start Oct. 1, the launch day. The War Room notes catalog IT problems — dashboards weren't showing data, servers didn't have the right production data, third party systems weren't connecting to verify data, a key contractor had trouble logging on, and there wasn't enough server capacity to handle the traffic, or enough people on the help desks to answer calls. To top it off, some personnel needed for the effort were furloughed because of the shutdown. Volunteers were needed to work weekends, but there were bureaucratic complications."
Funny that a Republican would be pointing that out :P
"aliens' aliens" ... is us, right?
Seriously? You really think 4 deaths because of the WH not doing it's job is a 'conspiracy theory'? You think if it was YOUR family murdered by Islamic terrorists that you'd call it a conspiracy theory? You, my friend, are the reason why this country is so screwed. You think the important things are trivial while you rant and rave about how 'outrageous' it is that the Redskins name is still being used.
Get your priorities straight before you start frothing at the mouth about conspiracy theories. Moron.
Pax Vobiscum
That'll come as a shock to many Americans who think the globe is divided into 'America' and 'Them'.
I want a list of atrocities done in your name - Recoil
"War Room" Notes Describe IT Chaos At Healthcare.gov
"Third World characteristics describe War Room deliberations at Healthcare.gov."
After all, had this happened in some far away land, we'd be congratulating ourselves for "not being them", right? And how we, being the "first world", are better at implementation, with "checks" and "balances" at every step.
The only winning move is not to play.
I want to delete my account but Slashdot doesn't allow it.
But ends up costing multiple times more in the end.
Vietnam, Iraq, the postal service, the NSA Utah data center, the response to hurricane Katrina, prohibition, no child left behind, the war on drugs, the war on poverty, shuttle Columbia, the great society, Japanese internment camps, Guantanamo, the F35 program, the war on terror, Fannie Mae, Amtrak, Railhead, Teton dam, Fair Housing act, TIDE, Social Security, the Bay of Pigs, Olmsted dam, Mariner 1, Iran-Iraq war, Solyndra, and IRS modernization...
...they were bound to get healthcare.gov right.
Who feels confident that cyber-security protocols can be effectively managed under these conditions?
You mean the party that kept sending bills to the senate while the Dems said only "NO, NO, NO! We'd rather have a mandated shutdown!"?
You mean
That party you mean???
This is not to say the Dems are blameless, but for fuck's sake, stop saying the GOP is the party that keeps sending bills to the senate. That's fucking bullshit, and you know it.
Truly yours, a life-long Republican tired of seeing a sea of stupid beasts more interested in destruction, confederate-flag waving, secession, creationism, birtherism, social-medieval conservatism-barbarism and just blatant mental anachronisms than on making things work with the other half of the population who does not agree with everything they say...
CBO estimated ACA would require $10B. Congress approved $1B. http://rudepundit.blogspot.com/2013/10/why-not-take-victory-lap-on-obamacare.html?m=1
That's all fluff and deflecting the real problem. They hired idiot contractors who suck at their job and were just there to make everything overpriced and make a fortune for the company owner. THAT is the real problem.
The thing is that things are now working the way they should be. That is were now criticizing the web site, the process, the contracts and learning lessons. This is how government is supposed to work. The republicans are going to town with criticizing the many faults of the website - which is perfectly fair and what they should have done to begin with. The Republicans never should have held the American public hostage to try and kill the ACA and they did tremendous damage to the economy by shutting down the government.
The Democrats meanwhile should be held accountable for an absolutely atrocious website and project that never would have passed even the most basic of reviews in the private world. The Republican criticisms of the website are pretty much well founded from what I have seen. If the Democrats had reached out to the private sector instead of designing the thing by political committee it could have been built to a much higher standard.
I'm not taking sides on this argument, what I am doing is saying that all government across the political spectrum should be held to this level of scrutiny and accountability. The long standing methods of bidding out government work have led to nothing but rampant fraud and inefficiencies that could never work anywhere except the federal government. Reform is needed, and if this website finally causes reform of government bidding and projects than it will have done more good than it ever meant too.
Just like most large scale web deployments where there is instant user base of millions...
I work at a major bank. This sort of non-sense has peaked in recent years at big organizations. One would have thought the business side would have become more IT savvy in the past couple of decades. Instead, they still think a magic wand can be waved in the USA or India which will cause a computer system to emerge. Perhaps the business side users are peddled such fantasy by Infosys, Tata, EDS, CGI, CSC, etc. But more likely it's business users who refuse to work collaboratively with IT. They think because they got a bunch of low cost Indian or American programmers, usually with one dimensional skills sets, whacking away at the keyboard that a quality system will emerge. Instead, they get crap. It's like a parade ground crowed with marchers who have no coordinated direction. There's no orchestration, no appreciation for logistics, and not sense of engineering. If an engineer tells the business side something cannot get done, then they replace the engineer with someone who'll tell what they want to hear. The best analogy is Hitler working with his generals in WWII. He thought flags on the battle maps could be moved around like a paste-it board, not concept of logistics. And when a general told Hitler his plans were imbecilic, then the general was shot. Thankfully for humanity Hitler's idiocy destroyed the Third Reich. What else will the business users destroy?
"A small team could have written that website in the time allotted without issues provided the specs didn't change. The cost of the site and the number of people involved is insane and demonstrates the consultants took them for a ride.
I bet it was cheap, inexperienced developers who had no clue how to build a scalable site."
Nope..
a) specs change, all the time, particularly a big system. In this case, they're basically implementing state exchanges for those states that decided (some at the last minute) not to build their own.
b) Have you looked at the number of systems that needed to be interconnected here? This isn't some order fulfillment and shipping application all under control of one corporate entity. You need to fetch income data from IRS, validation data from SSA, etc. It's not like the government has some unified enterprise architecture with a central repository to get all this data from. Heck, I'll bet most of those interfaces don't even have current documentation.
c) Most companies building these kinds of systems don't have 30+ partners (i.e. states) actively trying to subvert the goals of the system (We don't like the ACA, and we're not going to do anything to help you build the exchange we decided not to build, leaving it for you).
And of course, because of the byzantine way in which the government procures services and stuff (driven by Congress, and largely to make sure the taxpayer doesn't get screwed), the work is divided up into multiple contracts, administered by multiple agencies, so there is ample opportunity for "throw it over the wall".
Yeah, if the US were run by King Jeff or Czar Michael or Czarina Meg, and they could issue a ukase to "make it so", of course your small team could do it. But that's not how the US works.
Strawman and misdirection: OP said nothing about the Redskins; your point must be a poor one if you've got to lie about what the grandparent said.
Hail Eris, full of mischief...
E pluribus sanguinem
All that reads like pretty standard War Room activities for a launch of this size. There is a reason they chose the name "War Room" for these things. It is just a central location where issues are triaged, and it can be chaotic after a launch. This is an example of the press trying to make a big story out of something that isn't news by reporting on something that most people don't understand.
I would be more concerned by the lack of a war room than from war room chaos.
-- -- Warning. Do not stare directly at the sun.
If it was so important, then someone other than the new Ken Starr should be working on this - otherwise it comes across as a petty attempt at politics instead of an issue that people resonate with. Remember that 13 other Benghazi's happened under Bush's watch. But then again, Obama didn't lie about weapons of mass destruction, ending the lives of hundreds of thousands.
Dunno but good comeback. Win.
I want a list of atrocities done in your name - Recoil
This roll out is a great example of why meaningful oversight (and competent competition) is necessary in the government. If Issa had been doing this 6 months ago, the healthcare website may have worked. You don't need to like him, but in this case, putting the screws to contractors and government personnel is the right thing to do.
So, the SEC will fine me for not being invested in a minimum government approved set of funds,
OMG, you have to pay a fine for not being insured!!! I guess that fine will go towards the actuarial cost you are incurring to society for just existing, and expecting not to die on the side of the street if you fall over an break your leg.
So which is it? Should the government scrap you off the side of the road in case misfortune visits you. If so, should someone else pay, or should you? If you can't afford to pay, shouldn't you be forced to insurance yourself.
What's that zen mantra of conservationism again? "Personal responsibility". Only an ideologue can look at a black wall and say it is white.
Like all pain, suffering is a signal that something isn't right
Which makes me wonder. Why do managers insist on big bang launches. Why not some phasing in , so the problems can be handled, and when the big rush is coming, the bleeding edge problems are solved.
There are always problems in the release of a BIG system. take some time to solve them before letting it loose on the user.
In the MMO some of the best releases have a long public beta time, where in the last phase the beta is open, to get some decent load.
I got to the part where the gov shutdown took place. All the comments were of some form of "well the folks that ran that have been furloughed..." I found myself think of the opening credits to The Holy Grail: We apologies for the fault in the subtitles. Those responsible have been sacked." We apologise again for the fault in the subtitles. Those responsible for sacking the people who have just been sacked have been sacked.
Don't forget how Hitler split up his nuclear bomb team and isolated them from each other divided resources to foster "competition" in an effort to apply business think to science; as if everything works like the "free market."
Democracy Now! - uncensored, anti-establishment news
It's called Reagonomics. What's good for the goose is good for the gander.
Anybody following that fanatic knows better than to trust him as a source without double checking (which one should do with any politician, especially those who are also lawyers.) It's illogical to claim it's can't be a crazy conspiracy theory simply because the "crisis" was horrific to somebody.
Embassy attacks and deaths happen; it's just the way things have been for decades, nothing new. Bush had dozens of them, Clinton had some big high profile ones, Reagan, Carter, etc. They don't usually kill higher-level officials in these attacks so that makes it a little different but it really don't matter a whole lot; those officials are no more important than the underlings we never remember... and we'd not remember this one if it wasn't exploited for political grandstanding (especially during a big campaign season.) More security may not have made a difference... in which case, we'd be in the same situation we are in today; people covering their asses with others demanding perfection and "accountability."
All congress does these days is grandstanding which is why their approval is so high... that is, higher than Castro but lower than Cancer in approval.
Democracy Now! - uncensored, anti-establishment news
Distributing the complexity to states would also help, as we have seen.
The authors of the bill assumed that most if not all states would build their own sites, shrinking the burden of the central fed site. States that did build their own are overall in better shape than states that let the feds handle their exchange.
The large federal site is largely due to GOP stubbornness and obstructionism. The red states got what they deserved.
And it's a big-ass irony for the alleged "states rights" GOP.
BOTH parties need a big spank on this. Toss the incumbents and zealots in the next election.
Table-ized A.I.
Government projects often come with deadlines and mandates for availability.
If you're ahead of schedule, great.
If you're behind a Congressionally mandated deadline, you're screwed.
Thanks. I hope I didn't sound too much like a dick.
.
I hope Ferris is doing better by the weekend. Maybe he should take a drive and get some fresh air.
If you think I voted for Trump because of this post, you're wrong. I voted for Dr. Jill Stein of the Green Party. Again.
10% or more of your yearly income is not a reasonable price. That is what the highest level of income the subsidies are supposed to compensate to if you qualify for them. Except that you won't get subsidies working independently because your income will reflect a lot more than just wages being your own business.
The way the law is written, any employer portion of coverage is not taxed to the employee. Or to put it more simple, the employer's contributions to health coverage does not count as income unless you are the employer then all your expense is considered income. Now, if that portion or any qualified health care expense exceeds either 7.5% or 14% of your income, then the portion in excess can be deducted but you have to itemize which may reduce other benefits as well.
jeezum, didn't *anyone* actually read the pdf files ?
I looked at em, and the majority are what you expect - people methodically going thru punch lists and bug reports and fixes
perfectly norma
but no, the media+obamahaters have to make a big deal of it
just once, I'd like one of you obamahaters to acknowlede a FACT
today, there are people who are much better off thanks to PPACA - teenagers with leukemia, people with pre existing conditions, etc
and as for all the media BS about canceled policys - its clear that most of those policys weren't what you wold call "health insurance" eg policys that pay 100 dollars a day if hospitalized...those are like matilda's dad the used car sales man policys
The US Government can simply take more money from taxpayers, then borrow 40 cents from China for every dollar, and they will make ACA succeed by brute-force.
Uh, isn't that basically just socialism, plus the fact that people want more than what they can afford? They could just spend less on healthcare and get the same result without the borrowing. However, the whole point of socialism is to take money from people who have money and to spend it on people who don't. If you don't like that then the solution is to just let people who can't afford insurance die, which most would not consider an acceptable solution.
The problem with healthcare is that everybody wants to paint it like some black-and-white simple problem with a simple solution, when in reality it is about 500 problems lumped into one big mess. There are lots of issues that drive up costs. There are lots of issues that discourage preventative care. There are lots of issues with who gets cared for. There are lots of administrative issues with paying a fair price for the work that gets done. There are lots of issues with trying to figure out what the best way to take care of a sick person actually is.
Everybody like to just pick one thing and point out a simple solution to it. Just let ERs turn away the indigent and now hospitals are solvent (just be sure to budget more money for the morgue, both for those who can't afford care and also for those who left their wallets at home when they keeled over). Just set the reimbursement rate for a particular treatment at $10 and now it doesn't cost much to pay for it (ignore the fact that nobody will provide the treatment any longer). Let the market freely set prices (and ignore the fact that consumers have little ability to shop around while unconscious). Every complicated problem has a simple solution that won't work...
OK, here's my simple solution. Expand Medicare to cover everyone. Do it in increments, slowly adding younger and younger people, reducing the eligibility age by 10 every 2 years. Eventually - probably pretty soon, actually - you start adding people who haven't payed enough into the system to pay for their care, so you need an outside revenue source. I see one obvious option that doesn't involve a major tax increase or even a spending decrease, and which has many serendipitous side benefits as well: end the drug war and legalize and tax all recreational drugs, with the tax revenue earmarked specifically and exclusively for the new medicare.
There, problem solved!
Seriously, though, my answer to those raving against government bureaucrats running and ruining our health care system is simply to point to Medicare, which has been working fairly well for a long time, and is well liked by those who rely on it. There is no reason Medicare couldn't be expanded, eventually becoming the single-payer system we so badly need.
Interesting you bring up Issa's credibility. Here's an article suggesting Issa may be cherry-picking document releases to mislead:
http://politicalticker.blogs.cnn.com/2013/11/08/house-dem-accuses-issa-of-selectively-leaking-obamacare-documents
Table-ized A.I.
And this is this typical anti-Obamacare response based on misrepresentation of how Obamacare works. Obamacare is basically two things: a private insurance exchange that has specific rules about what is covered and a medicaid program that subsidizes the premiums. The only people who are deciding whether or not your mother can have surgery are employees of the insurance company your mother chooses. That's right, the so-called death panels are run by a bunch of private for-profit (or sometimes not-for-profit) insurance actuaries. And even those not-for-profit insurance companies don't do losses unless they want to go out of business.
Sure, some people signing up in the exchange might end up being told that they qualified for subsidies when they should have, and will have to refund some or all of their subsidies. But your definition of "routinely" is bogus. I'm quite sure that it doesn't mean, at least 50% of benefits are calculated incorrectly, probably something like .1%-.3% are calculated incorrectly. If you have a hundred thousand SSA beneficiaries with incorrect benefits, it sounds like a huge problem, but when it's put in the perspective of .2% of 55 million recipients, it doesn't have the same impact.
Even though healthcare.gov is a government program, most of the development work was not done by government employees, it was done by a bunch of government contractors following the requirements of a bunch of political appointees who were in over their heads. People like your wife's coworkers aren't the ones setting up these systems, they're not the cause of the initial fiasco, they're not the ones on the death march to fix the problems. They're just shuffling the paperwork once the process is set up. And the paperwork they're shuffling has nothing to do with medical decisions whatsoever, it's just deciding whether somebody is going to have to pay full price for their insurance or if the government is subsidizing it.
I probably should have posted this anonymously like you did so I could mod you down, because your post isn't insightful at all. If Obamacare was a national healthcare system like the UK NIH you might have had a valid point, but it's not, and the Department of Health and Human Services is not in charge of your healthcare beyond requiring that any health insurance sold in the exchanges has to provide coverage for specific procedures and have specific out of pocket maximums. They're not even responsible for the insurance companies cancelling the existing policies that don't meet their requirements for the exchanges.
I don't have to 'know the true dogma' to call out a probable liar. If you're not a liar, the line you used has been widely employed by liars, making it a self-defeating thing to say. See Seminar Caller.
Alcohol, Tobacco and Firearms should be the name of a store, not a government agency.