BBC: Amazon Workers Face "Increased Risk of Mental Illness"
Rambo Tribble writes "The BBC is reporting that an investigation into a UK-based Amazon facility has uncovered conditions that experts believe foster mental illness. At the root of the problem seems to be unreasonable performance expectations combined with a fundamentally dehumanizing environment. From the article: 'Amazon said that official safety inspections had not raised any concerns and that an independent expert appointed by the company advised that the picking job is "similar to jobs in many other industries and does not increase the risk of mental and physical illness."'"
You have 30 seconds to comply
Working at hopelessly automated amazon warehouses where you are treated as a physical automaton with no free will is "similar to" working in a traditional warehouse in the same way ozone is "similar to" O2. It's made of roughly the same thing, but isn't exactly good for you.
This Thanksgiving I am going to hear from all of my pro-union family members about how evil Walmart (my employer) is, and how they treat their employees. All the while comparing books they are reading on their Kindles and shopping for Kindle Fires for their kids.
Liberals are so awesomely hypocritical.
Workers of the world, unite! You have nothing to lose but your chains!
UNITE with the Campaign for a Free Internet because today, our future begins with tomorrow!
A BBC investigation into a UK-based Amazon warehouse has found conditions that a stress expert said could cause "mental and physical illness".
Well, that settles it.
This Thanksgiving I am going to hear from all of my pro-union family members about how evil Walmart (my employer) is, and how they treat their employees. All the while comparing books they are reading on their Kindles and shopping for Kindle Fires for their kids.
Liberals are so awesomely hypocritical.
So we trade families for Thanksgiving. You can have my awesomely hypocritical conservative in-laws instead.
I am not a crackpot.
Generalizations aren't going to do much. Some conservatives are much the same.
This is total crap. Mental Illness? Seriously? The BBC needs to get a life.
humans haven't evolved to live in communities larger than 100-150 people, we lack the capacity to recognize people outside our immediate social circle as human and instead treat them like objects and obstacles
interacting with strangers is inherently stressful due to uncertainty and the vast majority of people the average person interacts with every day is a stranger
unfortunately going back to the "correct" lifestyle of small, disconnected communities would require a disaster on the scale of an extinction level event
This is the type of life they want for all of us.
YEah......the UK is just a bastion of republican ideals........
Oh, is your employer the one that held a food drive for you because you wouldn't have enough food for thanksgiving with the shitty pay you get, or was that a different wal-mart?
Also, I don't own a kindle, and I'm aware of, and try to avoid the modern slavery in electronics production.
It's hard to organize the everyman's anger into collective action (what it takes to end things like Walmart's and Amazon's mistreatment of workers) towards multiple targets at the same time. Wouldn't it be nice, though, if there were a way for workers themselves to organize, so it didn't take a media campaign for them to get better treatment?
Why would you two trade families when you can get married and have the worst of both worlds at the same time?
I want peace on earth and goodwill toward man.
We are the United States Government! We don't do that sort of thing.
Amazon is a USA company. Why try to defend them by repeating the lie that they aren't?
Liberals are so awesomely hypocritical.
I can't decide whether to respond, "...says the AC" or, "...how the heck did this turn into a liberal vs. conservative issue?"
The CB App. What's your 20?
I once accidentally worked for the US Postal Service for a year and a half and my job involved walking that much every shift; I must say that I was probably at my best physical shape of my life outside of military service...
What is the correct balance between societies desire and expectations of highly automated system's (virtual and physical) behavior and outputs and the real social need for low-skilled positions? As we move towards better working conditions for some, the stark contrast between the "old" way of working, however much we improve it and the standard "perks" of more modern positions, is there anyway that we could measure that doesn't result in "dehumanizing conditions"?
What is the replacement for these positions that doesn't have the same end result? How can you possibly make packing boxes, something that common sense shows is going to go away quickly, any more "human" when they are surrounded by large automated machinery?
I don't think we have even begun to talk about this, and IMO it's at the core of most of the labor conversations that are going on. Personally I would love a 6 month work year. It would give me 5 months of full-time training/learning and 1 month of vacation and I believe would allow me to be more focused those other 6 months. As much as I don't like the modern US organized labor organizations, the idea that as we increase productivity through automation, the ability to share the rewards of automation through shorter work hours I think should be revisited. Perhaps in those 6 months off you could work for a plucky startup? Go volunteer? Teach? Etc. People want to be productive and do things they enjoy, I think that is how we could solve at least one aspect of the issue; making the end results more humanizing.
Hell comes to your house, one box at a time!
"Flyin' in just a sweet place,
Never been known to fail..."
Amazon: BBC employees have increased incidence of mental illness.
(Thing is, they're probably both right)
I am officially gone from
The gear they're using sounds like a very primitive precursor to the headsets from Manna...which are already very close to completely possible. Just some Google Glass units and the rest is software (where the difficulty lies, in object recognition of course).
"When information is power, privacy is freedom" - Jah-Wren Ryel
It turned into a liberal vs conservative issue because those who aren't in favour of workers not being made ill by their work needed a way to justify that, and therefore did their best to associate it with what's commonly seen as an extreme, and slightly insane political affiliation. They then burned this straw political affiliation man at the steak to demonstrate how dumb it was to support the idea of workers not being made ill by their work.
Problem is that robots are already waiting in the wings ... Amazon pickers have only a couple years of job left as it is (unless minimum wage craters faster than robots get cheaper, at third world wages they can outcompete robots for a few years longer ... hard to see who will be left to consume though). If they unionise robots will take over faster.
There's an overworked/overstressed Amazon worker delivering books to my Kindle?
Either accept this or give up the jobs to robots
At least one generalization is probably true... a lot of people are hypocritical jerks. As are horses.
They run really, really fast, hence the stress.
Some are just better able to keep a lid on it than others
RU Kidding?
This new slashdot format sucks the big one.
unreasonable performance expectations combined with a fundamentally dehumanizing environment
I don't work for Amazon, so why are they describing my job?
Another country of people who feel entitled to not perform at there jobs. Would it help if we gave everyone a pat on the shoulder, and a little trophy just for trying to so your job?
Get over yourselves. You're nothing special!
But it helps.
In-Laws: because we're not happy unless you're not happy.
In the future, I would want to not be isolated from my friends in the Space Station.
Is it a great job? Probably not. It the job physically demanding? You betcha. Is it a mental challenge? Not really. Is it dehumanizing? Puhleeez.....
I am guessing the "reporter" already had a conclusion and simply did what it took to prove his point of view. Heck, in high school I worked in a warehouse. It was hot and sweaty work with a very regimented schedule. The pay was lousy but it got me some spending money. As another poster said, it was great exercise. Not everyone it cut out for warehouse work and softies like the reporter should stick to sitting at home playing Candy Crush Saga.
And then they eat the steak, well-cooked by the straw-fueled flames.
If robots unionize we have bigger problems than filling jobs for pickers
Working in general causes mental illness. Nobody should have to work, we should just be given what we want and stay stress free for our entire lives.
The entire warehouse is already a big Kiva robot cluster... Now use something like a "Baxter" bot to do the picking. ta-da. One baxter bot costs 22k a year. Once you got the kinks worked out you could have a whole army of the things and have a couple humans running around just trouble shooting when things don't go as planned.
Yes Francis, the world has gone crazy.
I'm confused. Could you please make a car metaphor?
The CB App. What's your 20?
I'd like to agree with you. but there were so many double nagatives I couldn't work out what side you were actually on. Well done, or stop it. One or the other.
Thanksgiving: It's like the /. comments, but with turkey.
Thanksgiving: It's like the /. comments, but with turkey and alcohol.
Fixed it for you.
I want peace on earth and goodwill toward man.
We are the United States Government! We don't do that sort of thing.
It turned into a liberal vs conservative issue because those who aren't in favour of workers not being made ill by their work needed a way to justify that, and therefore did their best to associate it with what's commonly seen as an extreme, and slightly insane political affiliation. They then burned this straw political affiliation man at the steak to demonstrate how dumb it was to support the idea of workers not being made ill by their work.
Can you show me who got ill at this Amazon warehouse please? Oh yeah, you can't because no one has..........
STAY IN SCHOOL!
Dehumanizing Work Is Dehumanizing.
. We've got computers, we're tapping phone lines, you know that ain't allowed - Talking Heads, "Life During Wartime"
The former makes no sense, in light of the fact that there's nothing ironic or hypocritical about the grandparent post being made anonymously.
The latter, on the other hand, is a valid point. So go with that one.
byzantine mess of conveyor belts dropping an endless deluge of packages at you that must be scanned and packed on pallets, fuckers didn't even give a lunch break but since i was part of a temp crew of mostly undocumented mexicans they probably figured no one would dare complain. i didn't complain i just never went back. i've worked in warehouses for furniture companies and unloading trucks full of wooden desks is a better gig that working in one of these online retailers facilities. if amazon is anything like barnes and noble, then yeah, working there for more than a week or two will probably break you down, hell, i only lasted a day.
I never worked for Amazon, but I worked at a much smaller warehouse that handled fragile items. Our mode of work was nowhere near as brutal as what they're describing. The warehouse was about the size of a large gymnasium. We picked, then packed so that broke up the monotony. Looking for irregular but functional items was also fun. These were randomly given free to employees at various times. That was about the only real perk. A lot of other things sucked. The management just didn't have a lot of respect for the employees. It was all about "discipline" and I left over a dispute involving working straight through lunch. I think it flew just under the labor law radar there. There was a trash compactor there that broke a guy's arm allegedly, and they just welded that stupid thing back together. The lack of respect probably ran both ways. One of the guys slid on some boxes and used it as a pretext for disability. I saw the guy. He looked fine to me.
I only did it for a few months, then did a few more jobs and went back to school.
Anyway, as sucky as the job was this Amazon thing sounds like the pits. In a small warehouse you're always in conversational contact with another human being, or close by. You're not alone too much. It sounds like these pickers are just listening to a machine and running through a football-sized warehouse all the time. It doesn't sound like they get a chance to pack, sweep, clean, or do other stuff that could break up the monotony and allow them to socialize while working.
A company as smart as Amazon could find a way to solve these problems; but I think the solution will be to simply have pick-bots do the work and fire the employees. I have mixed emotions about that. Crappy minimum-wage jobs have a purpose sometimes. If you're not going crazy as a picker and day-dreaming about something else, schlepping back to the flat and commiserating with your buds about a crappy job, then what are you doing?
For all intensive purposes, "whom" is no longer a word. That begs the question, "who cares"?
Sooner or later humanity will have to deal with the looming "work crisis" so we might as well get this revolution started. One of the big gains of automation should be removing the mudane and insanity inducing tasks required. Sadly the reality seems to be more people ending up in call centers and retail but I don't see how this is sustainable. What's the point in giant mega malls or telemarketers when everyone is too poor to afford anything?
The floor is going to fallout sooner or later so might as well rush the process along.
You're missing out. slashdot goes well a nice Chianti
I thought that was right wingers and homosexuals..
"unreasonable performance expectations combined with a fundamentally dehumanizing environment." ..... to all the other terrific work environments the UK has to offer.
Amazon is working on it, it is just a matter of time.
Yes, it's really amazing we haven't yet declared ourselves mentally ill, for putting people first. I mean, really -- minimum wages? Food and shelter? Safety regulations? Non-discrimination in the workplace? Civil rights? Healthcare? Are we nuts?!?
No, it's always been a liberal vs conservative issue, because liberals passionately hate anything that's successful without the government being involved.
[citation needed]
Take your time. We'll wait...
/sarcasm
The people who can't get better jobs usually can't get better jobs because they're at higher risk for mental illness from other factors.
I Was a Warehouse Wage Slave, By Mac McClelland, March/April 2012 Issue, Mother Jones.
"My brief, backbreaking, rage-inducing, low-paying, dildo-packing time inside the online-shipping machine."
I parsed his double negatives and found that he's a damn liberal!
Sounds like the novel by Charles Bukowski, "Post Office". But it also sounds like the author/complainer is a bit of a pussy. Sorry. There will always be crappy jobs. Many much worse than this.
Sugapablo
I think the risks of sitting sedentary at a desk are far worse than doing 1 mile in an hour during each shift
Donte Alistair Anderson Roberts - hi son!
Karma: Chameleon
Even worse, the 'political affiliation' portion of said straw man is 100% bullshit, for even more Ewwwwyness.
Momentarily, the need for the construction of new light will no longer exist.
I worked at a factory for 9 years. It sucked. A lot of people were "lifers" and would be there their entire life. In the warehouse we had a job almost exactly like that.
In a 12 hour shift you would walk around a giant stretch of belts and racks and throw things weighing between 2-40 pounds a piece on a moving belt. I would only throw things on the belt that had a LED indicator next to them with a number because *shock and fucking awe here* that was what was ordered. It was ridiculously hot in the summer (no air conditioning and the belt system was about 30 feet off the ground and heat rises), you walked several miles over the course of the shift in steel toes.
I didn't really like it because it tore up my feet but some people actually preferred to do that most nights. I didn't like working there at all so I put in a lot of effort outside of work and got a job in databases which I love. My point being: boo hoo. If you can't handle it, grow a pair or find a different job. I'm sure the special reporter snowflake felt very dehumanized because no one cares about you very much unless you show you are going to be around for a while and he obviously probably wasn't.
I don't have time to make a sig
Bah, that's only the old folks. Keep up with the times: we all hate pedophiles now, conservative and liberal alike!
Socialism: a lie told by totalitarians and believed by fools.
>No, it's always been a liberal vs conservative issue, because liberals passionately hate anything that's successful without the government being involved.
Conservatives believe everything the fat stinky guy tells them on the radio.
Now that that's out can we act like tech people are mostly intelligent and capable of reason on here?
"My liberal family members are hypocrites, therefore all liberals are hypocrites"
Your conservative reasoning is awesome.
Minimum wages, if set above the market wage, just put the poorest out of work, or into illegal work below the minimum wage, because they can no longer do anything worth paying for.
...and fava beans?
Really? Because I'm pretty sure the standard conservative argument is that if you create an obstacle, people will always "find a way", and in fact you should purposefully do so. Don't give them food or shelter, and they'll magically educate and empower themselves.
Thanksgiving: It's like the /. comments, but with turkey and alcohol.
Fixed it for you.
Not even alcohol can fix it. Not even alcohol.
I don't understand the logic of your point. No one is saying unemployment is great, they're saying you shouldn't treat fellow human beings like crap. If you boss announced tomorrow you'd be working for minimum wage would you go 'awesome, at least its a job!' or immediately resign and go somewhere that treats you better?
I actually interviewed for a position at Amazon HQ in Seattle that worked on the software that "guides" the warehouse workers through the maze. I can't disclose details, but it sounded an awful lot like the story that has been posted several times here already: http://marshallbrain.com/manna1.htm
PD: I didn't get the position and, looking back at it, I'm glad
Really? Because I'm pretty sure the standard conservative argument is that if you create an obstacle, people will always "find a way", and in fact you should purposefully do so.
Maybe you could try dealing with real people, and not just making them up in your head.
If unemployed nerds start Stuxnetting the robot's control servers Amazon might end up with exploding warehouses or bosses being skewered on the end of thrashing robot arms.
Millions have worked on assembly lines ( and similar jobs ) for generations and they did just fine.
Sounds like more of the 'me me me' crap. Fire their ass.
---- Booth was a patriot ----
I assume that he was simply unused to being on his feet all day or maybe overweight or has badly fitting shoes.
Or maybe...like many if not the vast majority of warehouses, they have hard concrete floors, which are brutal on the feet. The husband of one of my co-workers' works at Home Depot with the concrete floor, he is slim and in good shape, and has tried every orthopedic shoe solution available and still it's problematic. And I know for me personally, I can walk or hike for hours on end without a problem, but more than 30 minutes in a Home Depot or Costco on the concrete floors and my feet and calves are aching.
I worked at the Home Depot for two years, and I never got what you described. I never met one HD worker who complained about chronic foot pain due to hard concrete floors. I trust this observation because we, Home Depot workers always complained about other physical things: like dust from the Building Materials and Flooring departments. Back pains (the company gave us elastic back braces to help with lifting heavy stuff). Incredibly rude customers. Getting our fingers smashed when carrying tiles or concrete blocks or whatever.
We came in all shapes and sizes, male and female. We even had a joke, that whenever we finished our day, we would have been "Home Depot'ed" (beat up to crap by work.) But I never heard people complaining about chronic foot pain from walking 8+ hours on the concrete floor.
I'm not saying that what you describe is false. But it is not something that I ever experienced, or witnessed, when I worked at a Home Depot store.
Not to worry because Amazon is working on replacing all human workers with robots. When these people lose their jobs they won't have to worry about the job stress anymore. Welcome to the rain forest.
is an effect of severe mental illness.
Can't they just have another beer?
I'm trying to teach myself to set people on fire with my mind... Is it hot in here?
---
"We are machines, we are robots, we plug our scanner in, we're holding it, but we might as well be plugging it into ourselves", he said.
"We don't think for ourselves, maybe they don't trust us to think for ourselves as human beings, I don't know."
---
So why doesn't Amazon just use robots in their warehouse in the first place? Warehouses with product-moving robots are nothing new. I would guess that you can probably store stuff higher up and more efficiently with robots to pick them in a safer manner, too.
That's an out right lie!!! I've been working at amazon for years and the pink elephant who lives in my closet assures me I am completely sane.
Amazon workers are expected to always improve over their previous performances. That sounds like the perfect recipe for burn out.
" unreasonable performance expectations combined with a fundamentally dehumanizing environment."
Perhaps this describes what's wrong with our world and why we might not be getting better.
Try working in a call centre where your primary function is a corporate punch bag for angry customers
Which is interesting because this documentary revealed that Amazon were getting paid tens of millions to build some of the UK warehouses to create jobs.
So what happens if those jobs are automated? does the tax payer get their money back?
Of course I don't blame Amazon, the councils/governments in question were utter fools for subsidising a company as big as Amazon including building roads explicitly for them and are getting what they deserve, but I'm intrigued all the same.
Um, in this case the government is involved. The documentary revealed that Amazon had been paid £10 million by the Scottish government and £8 million by the Welsh assembly to build two of the warehouses in question.
Amazon is successful in large part precisely because it has been receiving government subsidy and has also been allowed to continue avoiding it's corporation tax obligations.
And I mean that quite literally. It makes them into managers!
avoid the modern slavery in electronics production.
Good luck with that. :)
I want peace on earth and goodwill toward man.
We are the United States Government! We don't do that sort of thing.
Not the job in a warehouse at some other company you had, years ago.
Comments here are lacking the details of this specific issue.
I know people who've worked for Amazon. The shifts are long, the breaks are useless because the walking to the break area eats up half your break time. The pay for the toll the job does doesn't compensate for the the physical wear on your body, and the job is a classic dead-end job.
And Amazon is a perfect example of an evil monopoly that got that way buy brutally undercutting competition to the point of putting them out of business. Accomplished by Amazon securing political favors and payoffs.
Instead of looking at Amazon policies, which are nothing to be proud of or an advocate of, people here are relating irrelevant experiences with this company. It's not the same thing. Look at where Amazon's major US facilities are, where there aren't any jobs and there's high unemployment in "right to work" states where workers are treated like shit, and disposable.
Then decide if you really want to do business with Amazon, or encourage your friends and relatives to do business with them. Amazon COULD make those jobs significantly less horrible, but there is no motivation to do so, because here in the US we make excuses for, and accept that workers are disposable and abuseable, and that executives "earn" their bloated salaries by doing so.
It's disgusting and it's everyone's fault for permitting it.
Amazon is a USA company. Why try to defend them by repeating the lie that they aren't?
If they do business in the UK they follow UK laws. Republicans get no say in the matter.