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Virtual Boss Keeps Workers On a Short Leash
Gr8Apes writes "Hitachi has created a 'perfect virtual boss.' The company is manufacturing and selling a device intended to increase efficiency in the workplace called the Hitachi Business Microscope (paywalled). 'The device looks like an employee ID badge that most companies issue. Workers are instructed to wear it in the office. Embedded inside each badge, according to Hitachi, are "infrared sensors, an accelerometer, a microphone sensor and a wireless communication device." Hitachi says that the badges record and transmit to management "who talks to whom, how often, where and how energetically." It tracks everything. If you get up to walk around the office a lot, the badge sends information to management about how often you do it, and where you go. If you stop to talk with people throughout the day, the badge transmits who you're talking to (by reading your co-workers' badges), and for how long. Do you contribute at meetings, or just sit there? Either way, the badge tells your bosses.'"
It just takes micromanagement to an entirely new level. No thanks to these.
Guaranteed to get rid of off your employees who have other options!
The cow says "Moo." The dog says "Woof." The Timothy says "Thanks, valued customer. We appreciate your input."
In related news, I am pleased to announce my new "virtual slave" hardware, which intercepts communication from the "Virtual Boss" device to PHBServer and provides an excellent replacement stream of communication indicating you always participate in meetings, visit precisely three fellow employees for ten minutes each day, and never go to the bathroom. ("Virtual Slave eXtreme" will be available soon, with many customization options.)
Japanese companies have tried stuff like this before, but not so that bosses can harass their employees. They genuinely want to know how to make the business better by finding out how people actually work... You know, like a good boss should.
Obviously the potential for abuse is massive, but I think the article author is projecting their own thinking on to this idea. Aside from anything else abusing it would probably be illegal under Japanese law, as it would be in most European countries.
const int one = 65536; (Silvermoon, Texture.cs)
SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
"Employees appeared to slowly converge on the toilets throughout the morning, where they remained for a few minutes before departing the building and eventually arriving to the nearest large body of water, where they remained for the rest of the day."
It seems like more people should take a read of Marshall Brain's Manna, a book about this very thing. (Online version).
It goes into what could happen (and given current economics, the rest of us are housed in tiny apartments to keep the away from the owners). And yet, it also details an alternative view where automation is NOT shunned, but instead used to fulfill what people originally dreamed them to do - do all the chores while the humans relax, or speculate, or invent, or do other things.
Quite an informative read if you have a couple of hours.
They are trying to solve the problem of wanting to fire individuals but needing cause, and an application like this is pretty much an automatic paper trail generator that can be mined to fit pretty much any firing.
True story: My CEO (US company, California) tasked me to install 3 motion-detection CCTV cameras at all of our remote staff locations (3 part timers, in their homes, in eastern Europe), and then review the footage daily to determine if they 'were at their posts' during working hours (and did not take 'too many' breaks during the day). Of course, the reason for this was to 'make sure we are getting what we paid for.' I'm glad this device was not around last year (or will be very expensive THIS year).
No, I did not install the cameras, I just let the issue die. (still have a job, too).
Toil is Stupid. Don't be Stupid.
I can see the reports now:
Employee report #27135: "Employee arrived in the office, turned on their computer, and then crammed himself into a small drawer in his desk for the duration of the work day. He didn't move during this time except to climb out for meetings. Employee emerged from his desk at the end of the day."
Employee report #27136: "After speaking with four other employees in an energetic fashion regarding the new tracking systems, these employees went to the restroom and proceeded to flush themselves down the toilet. It might be worth noting that, following this, unknown individuals sent e-mails from these employees computers insulting their managers, most of HR, and the company executives. These unknown individuals then noted that the flushed employees had quit. As the unknown individuals didn't seem to be wearing tracking badges, it is not known what happened to them next. They either left or are living in the ventilation ducts."
My sci-fi novel, Ghost Thief, is now available from Amazon.com.
I have to agree, this goes against everything that is said about good management. Most good MBA schools would disprove of this.
Why?
1. There is a calculated benefit towards (water cooler chats), this increases overall productivity, by allowing informal collaboration and knowledge exchange.
2. The issue between Introverted and Extroverted employees. An introverted employee in a meeting may seem very quite and engaged, however they are there listening and taking in the information, where they may come up with better solution later on. Extroverted may seem like they are engaged however they are just talking a lot of nonsense, and off topic, because they like talking.
3. Employee intensive is Work Environment + Pay. If they feel like their freedom is being taken away from them, it is equivalent to paying them less. If an employee feels like they are being paid fairly they will perform better then one who feels like they are not.
4. Synergy. How can you have Synergy if people are not working together, and knowing each others strengths and weaknesses?
If something is so important that you feel the need to post it on the internet... It probably isn't that important.
You say Orwellian, but it's also what everybody on Star Trek lives with. The computer keeps track of every person on the ship, their location, and their vital signs, and never seems to require command-level authorization to dispense information. Any kid can query the computer and it'll respond "Counselor Troi is in Commander Worf's quarters. Her heart rate is accelerated and her pulmonary system is taxed." And we think of Star Trek as a utopian ideal.
We don't have a state-run media we have a media-run state.
I cannot imagine a better argument for unionization than such gizmos.
I have a hard time believing someone can be so ignorant of history. Do you think slaves were happy? What about feudal serfs? Or pre-unionized steel workers? Or the children working in textile factories?
He said "happy workers are productive workers". He did NOT say "all productive workers are happy workers". See the difference? What he probably meant was "companies that use policies that keep their workers happy are more likely to have workers that are productive". Sure you can force someone to be productive under miserable conditions but you can get terrific productivity as well by treating your employees nicely.
Capital has never, and will never, care about the happiness of their workers unless those workers force them to care
True and there has been tremendous progress on that front. Working conditions in the US are FAR better in most cases than they were 100 years ago, sometimes to a fault.
Tyranny by government dictators: Bad.
Tyranny by corporate dictators: Good.
Any questions?
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