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Apple Is Fighting A Secret War To Keep You From Repairing Your Phone (huffingtonpost.com)

It's no secret that Apple makes a ton of money by charging 'astronomical' fee for replacing and fixing display and other components of iPhone and iPad (as well as Mac line). For instance, the company charges $599 for replacing the display on the iPad Pro tablet. Which sounds insane when you realize that you can almost certainly purchase a new iPad Pro under $700. And this is what most people do. A Huffington Post article notes that this behavior has contributed significantly in "generating heaps of e-waste." Citing many advocates, the publication claims that Apple has "opposed legislation that could help curb it." From the report: The Huffington Post spoke with politicians in two states who support such legislation, and confirmed through government filings that Apple has lobbied on the issue. Four states -- Minnesota, Nebraska, Massachusetts and New York -- have considered adopting "right to repair" amendments, which would update existing laws regarding the sale of electronic equipment. Amending these laws would make it easier to fix your devices and would help reduce "e-waste," a catch-all term for any electronic detritus. The New York State Senate and Assembly could approve one of these amendments next week. This would help unofficial repair shops get the information they need to fix your iPad, ideally driving down repair costs and encouraging you to squeeze more life out of your old devices -- thus cutting down on the e-waste generated by our voracious appetites for new gadgets. Apple asserts that it helps recycle millions of pounds of electronics equipment every year. But it won't support right to repair amendments.One would ask what is preventing a user from getting their device repaired by unofficial service person? In addition to the security implication, you also run a risk of getting your device bricked by Apple. To recall, the iPhone maker was found bricking the handsets that had been repaired by third-party vendors earlier this year.

364 comments

  1. The solution is simple by Stormwatch · · Score: 5, Insightful

    The solution is simple: do not be stupid enough to buy anything from Apple in the first place.

    1. Re:The solution is simple by codeAlDente · · Score: 5, Funny

      Not that simple. You can't just suddenly wish a bunch of people smarter. That won't stop the pileup of toxic waste.

      --
      He once inserted random mutations into his code, just so he could have the experience of debugging.
    2. Re:The solution is simple by Anonymous Coward · · Score: 2, Interesting

      Or, bring your Apple device to this guy for repair. (I am in no way affiliated with him, just stumbled across his youtube channel recently and he seems to know what he's doing.)

    3. Re:The solution is simple by Anonymous Coward · · Score: 0

      It's worse than that, stupid fucks better, but is less likely to worry about birth control. So not only can't you fix stupid, you can't stop it expanding as a proportion of total population and in a representative democracy, the governance mirrors the population as a whole.

    4. Re:The solution is simple by Anonymous Coward · · Score: 0

      The upside of buying Apple is that they appear to provide software updates more frequently and for a longer time after the initial release. My lower-end Samsung Android phone has had only a couple of updates since I bought it about 2-1/2 years ago, and I suspect that it currently has quite a few patches for known security flaws that Samsung has not seen fit to provide updates for.

    5. Re: The solution is simple by AmazingRuss · · Score: 0

      In addition to bugs and quality problems, we have this bullshit. Apple is going back down the shitter, and I've bought my last products from them.

      Die in a fire, you arrogant pricks.

    6. Re:The solution is simple by penguin74 · · Score: 1, Flamebait

      Fuck them for buying into Apple's bullshit. They deserve whatever pile of shit they get from Apple.

    7. Re: The solution is simple by Anonymous Coward · · Score: 0

      You should have bought the equal lower end Apple product that cost the same as your lower end Samsung.

    8. Re:The solution is simple by dprimary · · Score: 1

      Or even simpler learn to use tools. The car manufacturers are trying to prevent me from fixing my own car by using , nuts, bolts, screws and adhesives. Forcing me to buy the correct tools and then making me have to figure out what i'm doing.

    9. Re: The solution is simple by Anonymous Coward · · Score: 0

      Unless you work at a major companies that uses the devices. It's not that's easy.

    10. Re: The solution is simple by Anonymous Coward · · Score: 0

      1) You're an idiot because Apple patches more frequently as their patches are incomplete and often broken.

      2) You're an idiot because there are no comparable Apple products assuming an equal quality to price comparison because they preform horribly on benchmarks.

      3) Dear Lord guys look at some other phones. One+one, Sony Experia, Nexus devices. Just a few of the many. Check out xda-developers website and see what phones are getting good feedback.

      Get comedy Central roastex

    11. Re:The solution is simple by aliquis · · Score: 1

      The solution is simple: do not be stupid enough to buy anything from Apple in the first place.

      "But I'm so creative!"

    12. Re: The solution is simple by cm613 · · Score: 1

      While I agree that it's simple, we can't ignore that many people love Apple products. I'm more of the opinion of government incentives. Laws are tricky, and full of loopholes - like SUV exemption from the gas guzzler surcharge. Giving a credit for good design elements is good. For instance, replaceable battery would be a great for phones and tablets.

    13. Re: The solution is simple by Anonymous Coward · · Score: 0

      Quite to the contrary. All Apple patches are to fix or strengthen the wall around the garden.

    14. Re: The solution is simple by Anonymous Coward · · Score: 0

      What u buy smart guy?

    15. Re:The solution is simple by fluffernutter · · Score: 1

      How many attacks have you experienced as a result of not having the latest updates on your Samsung Android phone? My bet is less than 1.

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    16. Re: The solution is simple by Anonymous Coward · · Score: 1

      Who peed in your cherios?

    17. Re: The solution is simple by Anonymous Coward · · Score: 0

      So much pee in your cheerios...

    18. Re:The solution is simple by macs4all · · Score: 1

      The solution is simple: do not be stupid enough to buy anything from Apple in the first place.

      And just HOW many Asus, HP, Dell, eMachines, LG, Samsung, etc. mountains of trash do you think are disposed-of in landfills every year?

    19. Re:The solution is simple by macs4all · · Score: 1

      Not that simple. You can't just suddenly wish a bunch of people smarter. That won't stop the pileup of toxic waste.

      At least Apple is trying to DO something about the waste.

      Is Asus? Howabout Samsung? Etc...

    20. Re:The solution is simple by macs4all · · Score: 2, Insightful

      Fuck them for buying into Apple's bullshit. They deserve whatever pile of shit they get from Apple.

      Do you really think it is any easier to replace the Display and Digitizer on ANY modern mobile device?

      They are ALL essentially Unserviceable Units (BTW, that's the reason that "Ux" is the designator for ICs on many schematics. It stands for "Unservicable Unit". In other words, there is nothing inside that an average person can fix/replace.

      Face it, the days of replacing the Tubes in your TV set are GONE. Hell, with this complex of a device, the days of Component-Level replacement by even most Service Techs are GONE.

      Ain't just Apple.

      And the reason that Apple opposes this kind of legislation is that it will be TOTALLY unworkable in a practical sense. Even when laptops were 3 inches thick, replacing anything that wasn't on the bottom-layer (top when turned upside-down) was COMPLETELY outside of 99.99998% of average owners, and even outside of the comfort-zone of many experienced Service Techs.

      Now that EVERYBODY makes their laptops as thin as possible, the construction techniques to make those designs possible are simply not amenable to repair.

    21. Re:The solution is simple by macs4all · · Score: 2

      The upside of buying Apple is that they appear to provide software updates more frequently and for a longer time after the initial release.

      And that's important; because their stuff tends to last longer than most other brands, too.

      Which, BTW, GREATLY reduces the amount of WASTE in the first-place, and GREATLY reduces the number of Customers IMPACTED by limited serviceability.

    22. Re:The solution is simple by macs4all · · Score: 1

      Or even simpler learn to use tools. The car manufacturers are trying to prevent me from fixing my own car by using , nuts, bolts, screws and adhesives. Forcing me to buy the correct tools and then making me have to figure out what i'm doing.

      I assume there was a Sarcasm tag?

    23. Re: The solution is simple by Anonymous Coward · · Score: 2, Informative

      Typing this on a Samsung where I replaced the digitizer and screen myself with the aid of youtube video. It was easy. Apple, not so much. They literally booby trap their phones. Samsung screws were all the same length, apple's could have been, but they didn't, so if you lost Track of which screw went where, the screw would push through the screen, breaking it.

      So yeah, Samsung easier than apple.

    24. Re:The solution is simple by ogdenk · · Score: 1

      I don't know about that. I'm a pretty competent laptop tech and did warranty service for a while a few years back.

      Apple devices are quite serviceable, I replaced the logic board in my 2013 Macbook Air quite easily after a liquid spill. The LCD is not so tough either but the LCD is a sealed unit so you have to replace the entire assembly. I replaced the LCD in my company iPhone 5s a while back and it was a very easy repair. Apple is simply dicking over repair techs on purpose and the practice should be stopped. Small devices including phones and tablets nowadays are quite serviceable with very cheap appropriate tools, a steady hand and good eyeballs.

      If *YOU* aren't competent enough to do such repairs that's nothing to be ashamed of, but don't support Apple and friends screwing over those of us that are and forcing people to trash perfectly good devices instead of giving me $50 to swap an LCD.

    25. Re:The solution is simple by ogdenk · · Score: 2

      And a car analogy..... that would be like Ford bricking your car for using a non-OEM water pump or non-Ford spark plugs. Don't support this kind of stupidity.

    26. Re: The solution is simple by macs4all · · Score: 0

      Typing this on a Samsung where I replaced the digitizer and screen myself with the aid of youtube video. It was easy. Apple, not so much. They literally booby trap their phones. Samsung screws were all the same length, apple's could have been, but they didn't, so if you lost Track of which screw went where, the screw would push through the screen, breaking it.

      So yeah, Samsung easier than apple.

      Any technician that has taken apart more than 10 things knows to keep track of which screws go where. Bad on you that you don't know that. Perhaps you really SHOULDN'T be taking things apart, eh?

      Take apart a TEAC tape deck sometime. You'll be AMAZED at how many different fastener sizes one device can take!!!

      BTW, there are also YouTube videos and the most-excellent iFixIt tutorials on replacing your iPhone Display/Digitizer. And the iFixit ones are always careful to point out which screw-sizes go where.

      So now what?

    27. Re:The solution is simple by thoughtlover · · Score: 2

      Two words to explain why Apple does what they do...

      Planned obsolescence.

      The guy in that video even made a video called "Apple uses spite to force planned obsolescence. Watch $750 tier 4 repair"

      Apple solders in the base RAM chip in a place it's not readily-accessible. They glue their slim, aluminum laptops together. The fact that they don't even give their users repair manuals stinks. I accidentally broke a wireless keyboard because I didn't know of a connector's location and ..well, no repair parts I can easily buy. Off to the landfuckingfill.

      I used to be an ardent supporter of Apple. Since the iPhone, they just suck.

      --
      No sig for you! Come back one year!
    28. Re:The solution is simple by macs4all · · Score: 4, Interesting

      And a car analogy..... that would be like Ford bricking your car for using a non-OEM water pump or non-Ford spark plugs. Don't support this kind of stupidity.

      What? That proprietary, purpose-built parts have to be replaced with like, the same proprietary, purpose-built parts?

      Apple didn't "Brick" iPhones out of a want to prevent aftermarket repair, you ninny! It was an Anti-Theft-Circumvention feature. Seriously. So someone couldn't steal/sieze your phone and then UNLOCK it by simply replacing the Fingerprint Sensor (which retains the Fingerprint data INSIDE OF ITSELF) with another one "Trained" to the THIEF'S Fingerprint.

      Actually, pretty cool that they thought it through that far, and yet everyone thinks all they are trying to do is thwart third-party repair.

      But, as long as you don't have a damaged Home Button, as shown at Step 19 and forward in this iFixit Repair Tutorial, you can fairly easily move it from anold display to a new one, keeping the "pairing" of the SoC and the Fingerprint Sensor intact.

      Since Display and Battery replacements are hands-down the most "popular" of mobile-device repairs (pretty much everything else is WAY beyond most user's repair skills in ANY mobile device), I'd say that Apple products are in-line with other manufacturers, as far as "repairability" goes.

    29. Re:The solution is simple by Anonymous Coward · · Score: 0

      The solution is simple: do not be stupid enough to buy anything from Apple in the first place.

      Your a fucking idiot. Their support is bar to none best in the industry. Don't buy a Benz if you only afford a Rav4

    30. Re:The solution is simple by Anonymous Coward · · Score: 0

      Isn't that Apple's business model? The computer for the rest of us? All of the smart people used CP/M and DOS machines and the Mac was made for people who couldn't figure out how a command line worked. Apple makes devices so simple to use that a chimpanzee could use them. Even toddlers manage to figure out how to use an iPad or whatever and play video games on it.

      When you compare a Windows PC to an Apple device, the Apple device is easier to maintain and configure. The problem is when it breaks and needs repair and Apple charges almost as much as a new device to fix the broken device.

      Not only that but third parties who aren't Apple Dealers don't have access to Apple diagnostics software or even replacement chips. They often have to buy $7000 worth of tools and buy broken Apple devices on eBay to find chips to use to replace burnt out chips.

    31. Re: The solution is simple by Anonymous Coward · · Score: 0

      They should focus on putting out new/amazing devices and reasons to motivate folks to buy new ones.

    32. Re: The solution is simple by Anonymous Coward · · Score: 0

      As someone who previously worked for a 3rd party repair shop, I'd like to point out that you have absolutely no idea what you're talking about...

    33. Re: The solution is simple by Anonymous Coward · · Score: 0

      You broke a wireless keyboard because you couldn't find the connector? Sounds like some kind of polish joke

    34. Re:The solution is simple by ScienceofSpock · · Score: 1

      I walked my brother through replacing the screen in his Nexus 5 over hangouts. The new screen cost him $29 and it came with the tools he needed.

      I have repaired countless laptops. Many of the parts in these things are the same, even across manufacturers. I replaced a bad screen in an Asus laptop with a screen from a 2 year old dead Alienware. Same model screen in both. The only difference was that the ribbon cable on the display panel was about 2 inches longer on the Alienware screen. I'm not an electrician, just a guy who doesn't like to be screwed over by corporations. This stuff is not nearly as difficult to repair as manufacturers would have us believe.

      I don't believe for one second that Apple's hardware is so much more advanced than anyone else's that they simply cannot be repaired. Replacing a screen is replacing a screen. They have 1 or 2 easily identifiable cables and adhesive to attach them to the device.

      The only reason Apple has to do this kind of shit is anti-consumer greed. They are in a mindset where they believe and act as though they still own the device after someone purchases it, and that they have the right to brick a phone if the owner decides to get it repaired somewhere else or repair it themselves. Just because something is marked Unservicable doesn't always mean it is. Sometimes, it's just a greedy company trying to convince you that you can't fix it yourself.

    35. Re:The solution is simple by Wycliffe · · Score: 1

      Do you really think it is any easier to replace the Display and Digitizer on ANY modern mobile device?
        They are ALL essentially Unserviceable Units (BTW, that's the reason that "Ux" is the designator for ICs on many schematics. It stands for "Unservicable Unit". In other words, there is nothing inside that an average person can fix/replace.
       

      It's not so much that it's "user servicable" as much as "third party servicable". We've already fought this war once with automobiles and luckily won. It's the reason that you can take your car to any place you want and get an oil change and if you're in an accident, you can get your car repaired by any repair shop that you want.
      The car manufacturers tried to prevent this saying that getting your car worked on by a third party voided your warrantee. Luckily there were laws written that made this not the case and it's now legal for anyone with the required skills to work on any car. We need to get those laws to be more general and apply to electronics too. The little "warrantee void if opened" stickers need to go away too. Third parties should have the right and ability to service other people's products the same way that I can take my toyota to a ford dealership to get the oil changed or even the car worked on and repaired.

    36. Re:The solution is simple by Anonymous Coward · · Score: 0

      And a car analogy..... that would be like Ford bricking your car for using a non-OEM water pump or non-Ford spark plugs. Don't support this kind of stupidity.

      While I do think there has to be some compromise, it's NOT the same as putting a non-OEM water pump in your car. The water pump can't possibly monitor your financial transactions and send information back to a hacker in China or wherever. There have been well documented instances of components being compromised in manufacture. Counterfeiting is a severe problem in the electronics industry (components made by shady manufacturers and marked as reputable.) Apple goes to great pains to vet and track all the components that go into the iPhone. If your phone gets hacked from the inside, maybe even after you've sold it to someone else, Apple's going to get the blame, and they know it.

      Like I said, compromise is in order, but there are good reasons for limiting access to the internals.

    37. Re: The solution is simple by Anonymous Coward · · Score: 0

      Whoa...i watched a youtube video on how to replace usb port on my Samsung...took 10 minutes and ordered it online for 8 bucks. So...yes...it can be done.

    38. Re: The solution is simple by Anonymous Coward · · Score: 0

      Nice FUD you got there.
      Doesn't even come close to explaining the deterrent pricing of their own repairs.

    39. Re: The solution is simple by macs4all · · Score: 1

      As someone who previously worked for a 3rd party repair shop, I'd like to point out that you have absolutely no idea what you're talking about...

      In what way?

    40. Re: The solution is simple by Anonymous Coward · · Score: 0

      ^ what a dork

      Of course you can't repair things now because of the manufacturing complexity.

    41. Re: The solution is simple by MichaelPalutke · · Score: 1

      Brawndo! It's what plants crave!

    42. Re: The solution is simple by macs4all · · Score: 1

      Whoa...i watched a youtube video on how to replace usb port on my Samsung...took 10 minutes and ordered it online for 8 bucks. So...yes...it can be done.

      Never said it couldn't be done. In fact, iFixit has an excellent step by step for replacing the display/ digitizer on an iPhone 6 Plus.

      What I said wax that Apple wasn't substantially harder than any other mobile device mfr.

    43. Re: The solution is simple by Anonymous Coward · · Score: 0

      That the best you've got faggot?

    44. Re: The solution is simple by Anonymous Coward · · Score: 0

      Lol

    45. Re:The solution is simple by dbIII · · Score: 1

      Since way before then. Find some photos of disassembly of an eMac as an example of lots of fiddly mucking about just to replace a CDROM drive or hard disk. It's like having to take an engine out to replace a spark plug.

    46. Re: The solution is simple by Anonymous Coward · · Score: 0

      Nothing. He just said it was easier, not that it was impossible

    47. Re: The solution is simple by Anonymous Coward · · Score: 0

      Lol or buy the Accord, and pickup, and boat, and a decent wardrobe. I always laugh at folks that are willing to pay hundreds of dollars in cell phone plan increases, and renewing them every 2 years, when they could be on the water or slopes for the same cash heading to apple. Stroke that sack while it taps yours!

    48. Re:The solution is simple by davester666 · · Score: 1

      No, this is ONLY a problem for Apple, because they have lots of money. And their products are really popular.

      --
      Sleep your way to a whiter smile...date a dentist!
    49. Re:The solution is simple by tlhIngan · · Score: 2

      Face it, the days of replacing the Tubes in your TV set are GONE. Hell, with this complex of a device, the days of Component-Level replacement by even most Service Techs are GONE.

      Ain't just Apple.

      And the reason that Apple opposes this kind of legislation is that it will be TOTALLY unworkable in a practical sense. Even when laptops were 3 inches thick, replacing anything that wasn't on the bottom-layer (top when turned upside-down) was COMPLETELY outside of 99.99998% of average owners, and even outside of the comfort-zone of many experienced Service Techs.

      First off, electronics are cheap. Replacing tubes in your TV was essential back in the day - your tube TV (the one with lots of tubes, not just a CRT) would break down every few dozen hours or so as a tube burned out. Thankfully, there wasn't that much programming on so it wasn't a major issue. Also, that tube TV cost a year's salary or more. Imagine the uproar you'd have today if people bought $30,000 devices that lasted a mere 24 hours of use before it needed service! So yeah, you replaced the tubes because you had to. These were also the days where you were rich to have a TV, nevermind more than one.

      Nowadays, a TV's a week's worth of wages or so. We'd be up in arms if they broke down within 24 hours, but they're so cheap, repair is like Linux - it's cheap only if your time is worthless. Sending out a technician to diagnose it at $200/hr means the cheapest of TVs will be replaced before the technician gets to your door. For a reasonably sized TV, that really gives you a few hours before it's "not economically viable" (i.e., replacing is cheaper).

      And electronics are filled with lots of fiddly small parts that Joe Average will lack the tools, skill and knowledge to fix. Don't have a fine screwdriver? A knife works, right? I mean, the knife slipped and sliced a bit of the cable off, but it's all good, right? There's nothing worse than having to fix someone else's "repair".

      iFixit can bleat all they want, but I want them to offer a REAL WARRANTY service. As in if you buy the part, find you can't install it, ship it all back to them and they'll install it for you. Or if you break it, they can fix it. It Ain't Gonna Happen. Why? Because iFixit knows just as well they'd go out of business if they were forced to service what they sell. Third party repair is just fine, if you know what you're doing. Problem is, the vast majority don't, and it's too easy to hang a shingle out and say "we can fix it".

      So yeah, warranty fraud. Big thing - ask any manufacturer or retailer around - you'll have customers bring in sopping wet stuff dropping water all over your return counter and they'll straight up say "it was never in water". And no, it was sunny outside. You're going to find anti-tamper stuff all over things today just because people do rip stuff open - either to see how it works or something and then fail to put it back together again and claim it came like that. Despite the fragments of the "warranty void if broken" sticker scattered everywhere. Another reason why iFixit will only SELL parts and NOT sell repair services - because they know they're going to deal with this issue sooner or later, and it will kill them. They're too small to be able to absorb much warranty fraud, and yet they will be the big target for they are advocating people fix stuff that they may not be capable of doing, and if it iwas iFixit instead of Apple, iFixit would shut their doors in a nanosecond.

      Oh, and where are all the tube TVs today? Vast majority are at the landfill, replaced with much less serviceable but far more reliable solid-state electronics powering the CRTs. Sure there are a few in collector's hands, but that's it.

    50. Re: The solution is simple by silentcoder · · Score: 1

      My todler was playing child focussed video games on my old asus transformer before she was one year old. Its hardly an apple exclusive achievement that touchscreens are operable in the manner that toddlers naturally behave: see and grab.

      --
      Unicode killed the ASCII-art *
    51. Re:The solution is simple by Anonymous Coward · · Score: 0

      Yes, the Mac's usability was unparalleled back then, maybe it still is. But since the topic here is phones, this must be said: at the present moment, pretty much any* Android phone or tablet will give a much better bang-for-the-buck than Apple's offerings, and I don't find them harder to use at all.

      (*Note, that doesn't include absolute bottom-of-the-barrel devices, like $50 phones with too little memory to run the system comfortably.)

    52. Re:The solution is simple by Anonymous Coward · · Score: 0

      eMachines

      Seriously? That brand was discontinued years ago. But, fun fact: by 2004 their quality control was second only to Apple.

    53. Re:The solution is simple by macs4all · · Score: 1

      As a person who has been at times an electronics bench tech for a legit independent Repair business, I agree with pretty much everything in your Post.

    54. Re:The solution is simple by macs4all · · Score: 1

      eMachines

      Seriously? That brand was discontinued years ago. But, fun fact: by 2004 their quality control was second only to Apple.

      That IS interesting. Just like the restaurant that has just almost been shut down because of the health code violations is usually the cleanest restaurant in town, AFTER they clean up all the things the Inspector found.

      But the reason I mentioned eMachines was that I was talking about computers now in LANDFILLS... ;-)

    55. Re: The solution is simple by Anonymous Coward · · Score: 0

      Wasn't intended to, and I'm not defending their repair pricing. I'm simply pointing out that there's a potential security hazard in opening the internals for anyone to repair. I can see why they're reluctant to do it. If you think that's FUD, so be it.

    56. Re:The solution is simple by Methadras · · Score: 1

      But ultimately that's not the point. The real point is, is that Apple or anyone else would legislate that the right-to-fix anything can be made illegal. Is that really what we want to have happen in America? Seriously? Even if you personally never choose to fix anything, then that's fine, but don't allow a company to try and take that 'right' away from me. At least I should have a choice to exercise a repair if I want to or not. This pretty much goes for anything else too. Also, where will this end? The ability to not being able to have the right to repair anything you buy is in a word unamerican. We have a long and storied culture in this country of being and having some of doing some of the best repair work on anything in the world. Not having a right to repair won't just stop at electronics. It will migrate to everything, your washer, your dryer, your watch, your car, you name it. In fact, this will trickle down to property rights in the end. If you can't repair anything you own, then you really don't own it. In reality, you will simply be leasing it and that's the way things are going. If I am not allowed to repair something I spend my money on and requires repair of some kind, but I'm told that simply the act of opening it up is a violation of TOS/EULA or whatever bullshit manufacturers come up with, then I am in effect, not the true owner of the product. How far will this go down the rabbit hole? Look, I have designed and engineered all kinds of products in my 25 year product development career. Most of the stuff I've made you will never see or use. The idea that what I am making and having customers buy it but never really own it or can repair it just chaps my ass more than even Louis Rossman's sentiment. The right to repair is such a foreign concept that I'm amazed we are even discussing it, but I cause the corporate state we belong in now is driving a lot of this. Think about it, I could potentially be a criminal if I try to fix what I own or think I own. In fact, I may not even own it, therefore I may not be allowed to fix it. Ridiculous on it's face and should never be allowed to happen.

    57. Re: The solution is simple by Anonymous Coward · · Score: 0

      Not complexity, designed to be disposable.

      Sounds like Microsoft's IE being "baked" into XP argument. What happened, the design changed and IE lost market share.

      Microsoft was pushing BS then and Apple is pushing BS now.

    58. Re: The solution is simple by Anonymous Coward · · Score: 0

      You're an insufferable dick.

    59. Re:The solution is simple by macs4all · · Score: 2

      Look, I have had a similar career path as you, being an embedded developer for mostly industrial real-time control and measurement products for about 30 years. And believe you, me, if legislation like this was actually enforceable, I'd be right there with the torches and pitchforks...

      But all of the hyperbole fails, due to the simple fact that The longstanding doctrine of First Sale should make it impossible to pass, or if passed, enforce, any such legislation regarding what you can or cannot do with equipment you have purchased, period.

      "Right To Repair" is therefore yet another example of "feel-good" legislation that is, in the end, a complete and utter nullity. The only "power" that an OEM has after someone has purchased their goods is the most-reasonable power to deny WARRANTY repair to those customers who have attempted to modify, or in some cases, repair, their own devices. After the warranty period, that power completely vanishes. Period. Full Stop.

      But know this: Breathless hyperbole aside, there is absolutely nothing and no one that can PREVENT, much less CRIMINALIZE, any damned thing that anyone wants to do with something they PURCHASED (bomb making activities excluded). A couple of hundred years of statutory and case law will see to that.

      OTOH, if legislation like this passes, the economic and even design-flexibility impact on OEMs could be significant, and that's why the push back from OEMs (like Apple). Let's consider a hard drive. Under legislation like this, that little sticker on the drive that says "Warranty void If Seal Missing Or Broken" would likely have to go, and the drive mfrs. Would likely have to replace UNDER WARRANTY the drive that someone just decided to open up in a non-clean room environment. Oh, and the OEM likely wouldn't even be allowed to design the product with custom fasteners, or use adhesives, because those would be seen as "anti-repairability" tactics. Is that fair to the OEM? That's not hyperbole; that's the all-too-likely consequences.

      In fact, taken to a not-too impossible extreme, such legislation could even be used deny an OEM the ability to design a product with those evil, un-repairable SMT components. Afterall, what average consumer has an SMT rework station. So if you can't repair it with a 100W Wen soldering Gun, then the design is "anti-consumer", right? Think it can't happen? Wait until the EU gets wind of this! Any engineer that lived-through the recent RoHS "directives" KNOWS how stuff like this can blow-off a year or more of what should be new-product development time, cost a BUNCH of money, and ultimately result in a product with higher failure rates and inferior reliability for YEARS, as entire industries have to relearn and retool components and processes.

      By the way, Apple's stance on doing things to your own equipment has always been the most-reasonable "as long as you don't break anything while you're in there, we don't void warranties." There has NEVER been an Apple product with a "warranty seal", and I doubt there will ever be. Think about that.

      One last thing chafes me about TFS is the gratuitous inclusion of Apple's anti-theft feature with their fingerprint sensor "pairing" with the SoC on their mobile devices. As an engineer, you should recognize that That was actually pretty forward-thinking on Apple's part; because, otherwise, someone stealing your phone, or a LEO seizing your phone, only has to swap out the Sensor holding YOUR fingerprint data with one pre-programmed with THEIR fingerprint data, et VOILA! Instant and Total Security Circumvention. GREAT! Personally, I'm glad that Appke thought of that little contingency!

      But yet, that great anti-circumvention FEATURE is being WRONGLY painted as some sort of anti-consumer money-grab on the part of Teh Evil Applez!

    60. Re: The solution is simple by Anonymous Coward · · Score: 0

      You are a stupid person. In none of his posts did he use the word "faggot", faggot.

    61. Re: The solution is simple by Anonymous Coward · · Score: 0

      Shit, by now we've passed walled garden and have gone full blown bunker.

    62. Re: The solution is simple by Anonymous Coward · · Score: 0

      I don't think so. You probably haven't had the joy of stripping out a torx fastener yet because it was actually torx plus. They're barely discernable from each other visually and I hadn't even heard of them until I bought my Subaru. I already hated torx bolts with a passion.

    63. Re: The solution is simple by macs4all · · Score: 1

      I don't think so. You probably haven't had the joy of stripping out a torx fastener yet because it was actually torx plus. They're barely discernable from each other visually and I hadn't even heard of them until I bought my Subaru. I already hated torx bolts with a passion.

      History is replete with fasteners that look similar, but are not. Take Phillips, vs. Frearson, vs. Cross-Drive for example. Visually very similar, until you start applying torque with the wrong driver...

    64. Re: The solution is simple by Anonymous Coward · · Score: 0

      No, I do believe you are the idiot here. There were so many spelling mistakes, you left out a word, and "bar to none" is not the phrase you're looking for. Now I'm sure you'll just blame it on autocorrect, but since people shit talking Apple eats your ass, I'd have to assume you posted it from an Apple device. That doesn't help your case either.

    65. Re: The solution is simple by Anonymous Coward · · Score: 0

      Hey now! That's not an insult. A good tag team partner always strokes the other sack. It's common fucking courtesy like the venerable reach around.

    66. Re:The solution is simple by geekybryan · · Score: 1

      100% Accurate! We don't need any more crazy legislation or regulatory madness! Vote with your money and quit purchasing Apple if you don't like what happens when you don't take care of your device. Personally, I've owned 3 or 4 different versions of the IPhone and three different IPad models. None have ever needed a display replaced. I did replace the keyboard and trackpad on my MacBook Pro because I was computing and fell asleep and dumped a glass of water on the keypad. Replaced the keypad and touchpad and voila! So, as I say, if you are careless and can't fix your devices cheaply - then buy good insurance. Otherwise, buy Samsung or LG and get a life. We don't need more laws or over-paid government employees putting restrictions on companies that are already over-burdened with taxes and regulations.

    67. Re:The solution is simple by Shirley+Marquez · · Score: 1

      Some recent Apple devices are much more difficult to repair than your 2013 Air. The current Retina MacBook (the ultralight one) is the most egregious example; iFixit gives it a repairability score of 1 (most difficult). For comparison, the 2013 MacBook Air gets a 4. The 12.9" iPad Pro gets a 3, iPhones are easier; the iPhone 5 line got a 6 and the iPhone 6 line gets 7.

    68. Re:The solution is simple by ogdenk · · Score: 1

      I actually found the 2013 Air to be incredibly easy to work on, there's just not much to it and the RAM is soldered to the board. They tear down very easy though with the exception of the LCD assembly. The WORST Apple products I ever worked on were the old iBook G3 and G4's. The white Macbooks were a PITA too, stare at it wrong and the case cracked.

      The ultralight Retina Macbook looks pretty rough though. Most tablets really aren't that bad, tiny mutant screwdrivers and a guitar pick are usually all you need. Maybe a hairdryer for softening glue in some cases.

    69. Re:The solution is simple by Anonymous Coward · · Score: 0

      I guess that's unavoidable, as they became immensely popular before there was much pressure on manufacturers to recycle their products.

    70. Re:The solution is simple by antdah · · Score: 1

      Oh yes, the white plastic G3/G4's. I did a couple of procedures on mine and my sister's, took time, sweat, a big table and meticulous labeling of screws but entirely doable.
      Never did anything to my clamshell (aka "toilet lid" in my native tongue) so I don't know what they were like internally, but the later (aluminium) MacBooks were insanely easy to (dis- and) assemble.
      A friend of mine who is an absolute disaster with most things electronic managed to switch hard drive in his so nobody can blame Apple there.

      Now the blasphemous act of soldering the RAM onto the logic board ON ALL THEIR AVAILABLE MODELS* including the desktops is an entirely different thing. For which you can only blame Apple.

      (*) The black stool pill doesn't count. A "workstation" for 10,000 EUR where you can upgrade only the RAM is just as stupid as a "desktop" where you can't touch the RAM.

    71. Re:The solution is simple by david_thornley · · Score: 1

      I haven't been involved in soldered-RAM arguments for a few decades, but back then there were advantages in soldering the RAM onto the board rather than providing sockets.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    72. Re:The solution is simple by beastofburdon · · Score: 1

      Have you not opened your damn eyes in the last several decades? Wether or not the government has the authority to do something or not doesn't mean a damn thing, they do what they want anyway. This is especially true when large amounts of money are involved, and Apple has shit-loads of money to throw at easily bought members of our government, which this group entails the majority of our government.

    73. Re:The solution is simple by Coren22 · · Score: 1

      Wow, the amount of fud you spew is amazing.

      No, it doesn't last longer.

      Frankly, Apple products are already outdated the day you buy them.

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    74. Re:The solution is simple by macs4all · · Score: 1

      Wow, the amount of fud you spew is amazing.

      No, it doesn't last longer.

      Frankly, Apple products are already outdated the day you buy them.

      Just replying to say that whoever the AC is, it ain't me.

      Homey don't play that.

    75. Re:The solution is simple by robinsc · · Score: 1

      Is there any evidence for this or is it anecdotal ?
      As apple has stated that they expect people to replace their hardware every three years see "when apple mocked poor people and good hardware" It means they don't design for it to last more than three years.

      --
      Linkedin http://in.linkedin.com/in/robinsaikatchatterjee
    76. Re:The solution is simple by Coren22 · · Score: 1

      No, that is APK mad I challenged him 6 months or so ago.

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    77. Re:The solution is simple by Anonymous Coward · · Score: 0

      Coren22 backup your alleged self-proclaimed professional status in security + programming. Your evasions are good for laughs https://slashdot.org/comments.... hahahaha

    78. Re:The solution is simple by Coren22 · · Score: 1

      APK, back up your alleged self-proclaimed professional status in security and programming. Your evasions are good for laughs.

      You seem to think I need to prove myself, and for some reason you think that I have to be a programmer, even after repeatedly being told I am not a programmer, you still want me to prove it. You have no security skills, and that is obvious, so prove you have some and link a copy of your CISSP and Security+ certifications since you seem to want that from me.

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    79. Re:The solution is simple by macs4all · · Score: 1

      Is there any evidence for this or is it anecdotal ? As apple has stated that they expect people to replace their hardware every three years see "when apple mocked poor people and good hardware" It means they don't design for it to last more than three years.

      When does Anecdotal "evidence" become "Data"? Especially since in this case, there is no actual "control group", other than the rest of the PC-buying public.

    80. Re:The solution is simple by Anonymous Coward · · Score: 0

      I haven't been involved in soldered-RAM arguments for a few decades, but back then there were advantages in soldering the RAM onto the board rather than providing sockets.

      Well, for one, the DIPS would walk out of the socket over time from thermal expansion/contraction, so soldering them to the circuit board prevented that. DIMMs (and SIMMs if I remember correctly), pretty much fixed that problem. I seem to remember there was something like a SIP package, but it was only around for computer memory briefly, so I don't remember a lot about it.

    81. Re:The solution is simple by Anonymous Coward · · Score: 0

      So you have no proof of anything you say Coren22! Hahahaha "Good Job" (for a blowhard liar on your end).

    82. Re:The solution is simple by Coren22 · · Score: 1

      So, you have no actual response, I see, yet again you have failed to prove anything beyond your own incompetence.

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    83. Re:The solution is simple by Anonymous Coward · · Score: 0

      You have no response to this? Coren22 backup your alleged self-proclaimed professional status in security + programming. Your evasions are good for laughs https://slashdot.org/comments.... @ your expense, hahahaha!

    84. Re: The solution is simple by Anonymous+Cow+Ward · · Score: 1

      I thought we were talking about "average users", not technicians.

      --
      Examine even your most deeply held beliefs. Nobody is always right.
  2. Not your father's Apple by Anonymous Coward · · Score: 5, Informative

    Its pretty sad when Apple was one of the first companies to embrace open architecture to see them become such denizens of closed, monolithic devices. The IBM PC probably would not have had expansion slots if they weren't competing against the fully open Apple 2, and the world today would be a much less interesting place for aspiring engineers.

    1. Re: Not your father's Apple by GoodNewsJimDotCom · · Score: 4, Insightful

      I'm probably not the only one who sees the irony in the 1984 commercial where Apple was to break up big brother, but now they're helping the government spy on everyone.

    2. Re: Not your father's Apple by Anonymous Coward · · Score: 0

      As I saw someone else say once, the 1984 ad was a promise, not a warning.

    3. Re: Not your father's Apple by Anonymous Coward · · Score: 0

      Oh, Apple are helping the government spy on everyone, are they?

      Apple won't provide "universal unlocks" so that the governments can't spy on everyone, but Google and the others seem too happy to help and sometimes that's even with built-in backdoors.

      Sure, all companies help if there's proof some individuals are dangerous, in which case helping get more data only helps investigations but that's not "everyone".

      And last, don't trust clouds no matter which company it is.

    4. Re:Not your father's Apple by retroworks · · Score: 4, Interesting

      Actually, it's precisely what got Apple in trouble in the early 90s.

      IBM and Microsoft played nicely with Taiwanese and other white box manufactures, allowing common ATX parts and even reused components to lower the cost of the PC, while Apple refused to integrate. Foxconn and Android are about to give Apple some wicked deja vu.

      --
      Gently reply
    5. Re: Not your father's Apple by Solandri · · Score: 4, Informative
      What's especially ironic is what the guy on the big screen (representing Big Brother) in the commercial is saying:

      "Today we celebrate the first glorious anniversary of the Information Purification Directives.

      "We have created for the first time in all history a garden of pure ideology, where each worker may bloom, secure from the pests of any contradictory true thoughts.

      "Our Unification of Thoughts is more powerful a weapon than any fleet or army on earth.

      "We are one people, with one will, one resolve, one cause.

      "Our enemies shall talk themselves to death and we will bury them with their own confusion."

      It was originally a jab at the IBM PC (IBM was trying to keep it proprietary - its BIOS had just been reverse engineered in 1982). But right now the computer ecosystem which best fits the "garden of one pure ideology, secure from pests" description is iOS.

    6. Re: Not your father's Apple by Anonymous Coward · · Score: 0

      Seriously? Do you not read the fucking news?

    7. Re: Not your father's Apple by sjames · · Score: 1

      Actually, the PC was thoroughly officially documented inside and out. OTOH, the Mac required special tools just to open the case. That's not to claim IBM was happy with clones.

    8. Re: Not your father's Apple by AmiMoJo · · Score: 1

      Even back then Jobs was trying to remove the user's ability to expand and modify the machine, such as by removing the user expansion port and adding some rudimentary DRM. Some of it was cost cutting (connectors cost money), some of it was assholery.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    9. Re:Not your father's Apple by Anonymous Coward · · Score: 0

      That was all Woz -- Jobs wanted everything closed up & sealed with no user-serviceable parts or expansion.

    10. Re: Not your father's Apple by macs4all · · Score: 1

      Actually, the PC was thoroughly officially documented inside and out. OTOH, the Mac required special tools just to open the case. That's not to claim IBM was happy with clones.

      If you call an Allen wrench a "Special Tool", I guess...

    11. Re:Not your father's Apple by macs4all · · Score: 1

      That was all Woz -- Jobs wanted everything closed up & sealed with no user-serviceable parts or expansion.

      Except there is another story, about the Apple ][. When Woz was trying to decide on the number of slots to put in (4 or 8), Jobs supposedly said "Make it eight. It'll give 'em something to do."

    12. Re: Not your father's Apple by sjames · · Score: 1

      Does this look like an allen wrench to you?

    13. Re: Not your father's Apple by macs4all · · Score: 1

      Does this look like an allen wrench to you?

      I agree that it was actually a T-15 Torx bit; but many people at the time used a long Allen wrench, because it worked, and back in the day, Torx wrenches were considered somewhat exotic.

      Unfortunately, I can't find a teardown tutorial old enough to show using an Allen for this; but I assure you, that's what was popular at the time (probably because making a drawn piece of hex-stock was much easier than milling a Torx end onto a shaft).

    14. Re: Not your father's Apple by sjames · · Score: 1

      That's exactly it. They gratuitously used a rare screw head requiring an unusually long shaft just to meke things harder. Meanwhile, the PC could be opened up by a standard Phillips available in any household at the time.

      In more recent years, now that everyone has torx and they tend to be included in standard tool sets, they are using pentalobe.

      As you point out, it doesn't actually make opening it up impossible, but clearly Apple intended to discourage it to the extent possible and still does.

    15. Re: Not your father's Apple by macs4all · · Score: 1

      That's exactly it. They gratuitously used a rare screw head requiring an unusually long shaft just to meke things harder. Meanwhile, the PC could be opened up by a standard Phillips available in any household at the time.

      In more recent years, now that everyone has torx and they tend to be included in standard tool sets, they are using pentalobe.

      As you point out, it doesn't actually make opening it up impossible, but clearly Apple intended to discourage it to the extent possible and still does.

      Those two Torx bolts are essentially holding together the entire case; so they have to be torqued-down pretty well. That can't really happen with Phillips or Slot-Head bolt. So your only real choices are an Allen-Head "Cap-Screw", or a Torx. By 1984, Torx was already being used extensively by the U.S. Auto industry, because it is very amenable to robotic assembly; but even with manual assembly lines, Torx is much easier for the assemblers to "hit" with their pneumatic-powered screwdrivers.

      Now, as for the "unusually-long shaft" being some sort of "evil engineering", take a look at the Toaster Mac's case design. Then look at the insides. And then ponder the fact that they held ALL that together with just TWO BOLTS. But the reason those bolts are so "buried" is that they HAD to attach to the metal Bezel that held the CRT (the heaviest part) in place, and THAT was waaaay up at the very front of the computer. So, either you have some freakishly-long bolt (custom), or you require a long-ass driver. Guess which EVERY mechanical engineer on the PLANET would opt-for?

      But you know WHY you can buy a 9 inch T-15 driver at Lowe's Lumber, or on Amazon, is that PLENTY OF OTHER THINGS REQUIRE IT, TOO!!!

      So get over yourself; even in 1984, a 9 inch T-15 wrench was not anything like unobtainable, and zillions of people that got into their Toaster-Macs are laughing at you.

    16. Re: Not your father's Apple by Anonymous Coward · · Score: 0

      It was a Torx wrench. Which at the time was pretty darn uncommon. Downright unobtainium for most people.

    17. Re: Not your father's Apple by sjames · · Score: 1

      NOW you can buy them everywhere. In the mid 80's, you could not. Why do you think the thing was called a special mac tool if it was at all likely to be be in general use around the shop/house? Care to explain why they went with pentalobe once Torx became common?

      What is the point of torquing the bolts down hard when you have those long plastic tubes ready to break off under stress? A regular phillips screw can easily be torqued more than enough that the plastic will break before the screw lets go. That's why everything else of that era actually did go with the long ass screw solution. It provided the needed strength for the cases when such an attachment was actually necessary.

    18. Re: Not your father's Apple by Anonymous Coward · · Score: 0

      It was a Torx wrench. Which at the time was pretty darn uncommon. Downright unobtainium for most people.

      I owned a 1984 Pontiac that required Torx bits to service the brakes. If you were mechanically inclined Torx bits always been easy enough to come by.

    19. Re: Not your father's Apple by macs4all · · Score: 1

      It was a Torx wrench. Which at the time was pretty darn uncommon. Downright unobtainium for most people.

      We're talking 1984, not 1894. Torx is an ISO STANDARD, DEVELOPED IN 1967, FFS.

      I had Torx bits in a screwdriver set back to the early 1980s, at least, and they were common to people that did automotive repair, since GM bought into them big time since at least 1980. I had a 1980 Buick Skyhawk that had LOTS of Torx.

    20. Re:Not your father's Apple by Anonymous Coward · · Score: 0

      You mean Foxconn is about to make Android phones? I believe they have been doing that for a long time already

    21. Re: Not your father's Apple by Anonymous Coward · · Score: 0

      Actually, the PC was thoroughly officially documented inside and out. OTOH, the Mac required special tools just to open the case. That's not to claim IBM was happy with clones.

      If you call an Allen wrench a "Special Tool", I guess...

      Not an allen wrench, rather a star-shaped Torx driver, quite uncommon to find at your local hardware store.

    22. Re:Not your father's Apple by MercTech · · Score: 1

      Apple has always embraced a proprietary exclusion of third party providers. Even the Apple II was designed to require a proprietary ePROM integrated in their floppy drives. This forced Apple users to pay over $500 for a floppy drive when everyone else could pop in one for $100.

      Apple has always seemed to be trying to work by the discredited "Kodak Model" where a purchase is of the use of their equipment buy in no way implies ownership and control of the equipment.

      --
      NRRPT/RCT
    23. Re: Not your father's Apple by david_thornley · · Score: 1

      I can't speak to the very first ones, but after we got our Mac SE we had no difficulty in mail-ordering the tool. It came free with instructions when we bought a third-party memory upgrade. Once we had the tool, which wasn't fancy, it wasn't difficult to open the toaster Mac and change the memory. While the toasters weren't as easily serviceable or expandable as the Mac II-type designs they sold until going to iMac and MacBook, they weren't bad.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    24. Re: Not your father's Apple by sjames · · Score: 1

      Yes, that's just it. You had to mail order the special tool. It was a special tool. Well after the Mac came out, a number of vendors independantly had such a tool put in to production and sold them by mail order.

      Apple could have easily specified a more usual arrangement and it would have even reduced their costs to do so. Their choice was deliberate and the only logical explanation was to make it harder to open the things up.

      Some brands of TVs used similar tactics for the same reason.

      None of this is exactly arcane knowledge.

    25. Re:Not your father's Apple by Anonymous Coward · · Score: 0

      Apple was NEVER a proponent of Open Architecture. I was an Apple Developer back at their beginnings and it was this reason that Apple lost the battle against the IBM PC. When you have manufacturers competing with one another, it creates innovation. Steve Jobs was a visionary who could afford this proprietary viewpoint because of his ability to deliver products that people want. The thing is, Apple has already changed the topography of computing and of Mobile computing, and we are starting to see them begin to buckle under the weight of competition, just like Apple did early on.

      For better or worse, Apple's strategy is what it has always been. They attempt to deliver an innovative product that just works and tries to maintain a high degree of quality. Often, they employ draconian means to achieve this goal. The problem is that the competition in the smart phone market has forced new versions of iOS and new Apple devices to be released before they are ready.

      I have apple products. I love my Mac and my iPhone and I HATE Windows with a passion. Even I have to admit that in order for Apple to survive and thrive, they need to come up with the "next big thing" or they are going to get left in the dust again. Especially because the loss of much of their Market Share in light of the Mac had forced them to adopt open standards like "Ubuntu".

    26. Re: Not your father's Apple by david_thornley · · Score: 1

      I didn't have a good computer store in town at the time, so I had to mail-order anything I was going to do to our toaster Macs. Why would it help to have the tool available locally and the additional RAM I wanted to install available mail-order? I suspect that, if I'd had a store in town that sold the RAM, they'd have stocked the tools.

      Are you that accomplished a computer engineer, or are you just guessing on the cost savings? Using a different screwdriver in production is absolutely trivial compared to all the other costs. Moreover, if you wanted to eliminate the need for special tools, you'd have to move the screws somewhere else. I don't have screwdrivers around that would be useful no matter what the head was on those screws, since the screws were small and not very accessible. The Allen head was nice in that it was fairly easy to get the head into the screw top and hold it there.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    27. Re: Not your father's Apple by sjames · · Score: 1

      In fact, I do design hardware. I live in a major metro area where the RAM was plentiful but the mac tool was still mail order and only available a year or 2 after the Mac came out. No , they wouldn't have had to move the screw.

      Perhaps you lack historical perspective. Back at that time, I don't think there were very many people who had any doubt that Apple's choice was anything but an attempt to make things harder for anyone wanting to do their own service on the Mac. No amount of bending over backwards to excuse them will change that.

    28. Re: Not your father's Apple by david_thornley · · Score: 1

      Back at that time, it was obvious that Apple didn't intend for people to service their Macs, largely because they wouldn't need to. Occasional cars were hard to service for the shade-tree mechanic, as a comparison. (They're much less serviceable now, of course.) I didn't find it difficult to upgrade the RAM.

      I'm not understanding the problem that well, and so I'd like to take advantage of your expertise.

      The tool was very simple. It was a very long Allen wrench with a better handle than they usually have (because only one end was supposed to be functional). Why did it take so long to be available?

      If my memory serves, the big issue was that the screws were difficult to reach, which is why an ordinary Allen wrench of the proper size (if they came that size) wouldn't work. The screwdriver or wrench needed to have a very long shaft, which I don't remember being in other screwdrivers I've had and have. How could Apple have changed that without moving the screws? And how would have using a different head have improved things, given the need for the very long shaft?

      Also, how would it have reduced Apple's costs to do something different? Macs were made in quantity, and the costs of any simple but nonstandard tools amortize to almost nothing.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    29. Re: Not your father's Apple by sjames · · Score: 1

      The tool was very simple. It was a very long Allen wrench with a better handle than they usually have (because only one end was supposed to be functional). Why did it take so long to be available?

      Because nothing else called for a tool with a shaft that long, and for any other application such a tool would be too awkward to use, so it wasn't made. So Apple contracted to have that tool made exclusively for them on their spec. That would require special tooling since nobody manufactured a tool with a shaft that long otherwise. That includes tooling for the assembly line. All expensive.

      It took a while to become available because first, the need for it had to be established and they needed to know there would be enough demand to justify the tooling cost, then they had to come up with the up-front costs (for tooling), and get the first run done. Then, of course, they had to advertise it's availability. This was all pre-www, so that actually takes some time.

      Note, the screws were Torx, not hex (Allen). Torx was uncommon at the time and under patent, further slowing clone tools. The first clones were probably infringing. So they couldn't just take a longer piece of hex stock and interference fit a handle on it.

      How could Apple have changed that without moving the screws? And how would have using a different head have improved things, given the need for the very long shaft?

      Longer screws. As an added benefit, the screws would have been stronger than the plastic tubes. A different head would have removed patent problems and made it easier to get the tool manufactured. Had the heads been bugger and Phillips or flat, there were existing screwdrivers that would work. Or longer screws in Philips or flat, common household screwdrivers would have worked (and the case would be overall stronger.

      I suspect but cannot prove that the defect rate of the molded cases would have been lower without the long tubes for the screwdriver.

      Had they been willing to compromise a bit on the shape, they could have used easy to reach recessed screws, but Apple is too well known for form over function, so I'm not even considering that. Alternatively, they could have moved the screws so that the back was screwed on from the bottom and tipped back for removal.

    30. Re: Not your father's Apple by phantomfive · · Score: 1

      Had the heads been bugger and Phillips or flat, there were existing screwdrivers that would work.

      tbh I don't like phillips screws, every time I see one I'm afraid I'll strip it.
      (btw, I don't know if you play chess of FICS, but if you do, I think I just lost a game to you).

      --
      "First they came for the slanderers and i said nothing."
    31. Re: Not your father's Apple by sjames · · Score: 1

      I used to be decent at it, but I haven't played Chess in quite a while.

    32. Re: Not your father's Apple by phantomfive · · Score: 1

      oh, must have been someone else playing with your handle, then. Oh well.

      --
      "First they came for the slanderers and i said nothing."
  3. Secret? No. by GerryGilmore · · Score: 5, Insightful

    This has been their policy all along. From weird fasteners that require a special "Apple tool" to almost-impossible to obtain spare parts, there's never been any doubt about their intent - maximize AAPL profit at all cost! (To consumers, that is....)

    1. Re:Secret? No. by Anonymous Coward · · Score: 5, Interesting

      I don't understand -- I recently replaced the battery & display on an iPhone5 for less than $50 (it did take two people 3 hours & we lost a tiny screw). User-generated how-to-repair documentation is available free on YouTube, the display runs ~$25 (mine did have a bad pixel but it's only noticeable at boot) & the battery between $8~$20 on eBay.

    2. Re:Secret? No. by Santas+L+Helper · · Score: 1

      Serious question, and this is what keeps me from doing my repairs and why I had my MBA battery replaced at the apple store: How do you know you are getting OEM parts that can live up to new product expectations? I've bought plenty of cell phone batteries over the years only to be burned (pun intended) by very good looking knockoffs.

    3. Re:Secret? No. by Anonymous Coward · · Score: 0

      OP discussing the actions of policy.
      AC discussing the reaction of individuals as if they contradict line one.

    4. Re:Secret? No. by l.a.rossmann · · Score: 1

      It's a problem for me and I have been in this business for seven years. It goes something like this.

      1) Wire money to some strange person you don't know
      2) Pray
      3) Receive box
      4) Open box and hope that inside the box there is something but air...
      5) Try parts
      6) If parts are good, buy again
      7) If parts are not good, you lost your wire transfer

      When it comes to component level board repairs, some parts I can get off the shelf - standard transistors, standard resistors, etc. Some ICs that come with special programming(like the SMC which controls battery recognition and battery charging as well as reading sensors) I have to rip off dead boards, then reball them with 90+ 0.25mm balls.. and put them on. And HOPE that the board I took the chip off of wasn't thrown away because that chip was the bad one.

      It's BS, and a part of what this bill would hopefully help us out with fixing.

    5. Re: Secret? No. by cormandy · · Score: 1

      Reballing? That's hardcore skillz. I have a hot air station, a Weller hot plate and a Nikkon SMZ stereo microscope and I'm too chicken to do that.

    6. Re:Secret? No. by macs4all · · Score: 1

      This has been their policy all along. From weird fasteners that require a special "Apple tool" to almost-impossible to obtain spare parts, there's never been any doubt about their intent - maximize AAPL profit at all cost! (To consumers, that is....)

      Apple uses NO "weird" fasteners. Just ones that work better with automated assembly, like Torx and Pentalobe. Every $5 bit-kit from Harbor Freight (or anyone) comes with any size of Torx you need for Apple, and Amazon and others sell Pentalobe screwdrivers.

      This ISN'T like "To remove the cylinder 8 spark plug, use GM special Tool #2948820 (made-up SKU). Only $69.95, with a 2-week lead time from your GM Dealer."

      And as far as "almost impossible to obtain spare parts", thanks to the internet, that's simply a non-issue. From trackpads to Display panels, Keyboards to Fans, I have never had to search more than a few minutes to find both genuine Apple and Third-Party sources for any Apple part I have needed.

    7. Re:Secret? No. by Anonymous Coward · · Score: 0

      The problem is that Apple has recently found a way to identify repairs not made by an authorized apple technician and have been bricking phones that have been repaired by 3rd parties because of exactly this, it's super cheap to actually repair a phone.

    8. Re:Secret? No. by Atomizer · · Score: 1

      The pentalobe screws were made precisely to make it harder to repair. To counter your GM example, there wasn't a place anywhere to buy the pentalobe drivers. The didn't want to make money selling the tools, they want you to buy a whole new phone because the repair prices are too high. Also Apple geniuses were putting them on older phones that were brought into the stores for minor repairs, without asking customers about the replacement. Some info here on them: https://www.ifixit.com/blog/20...

    9. Re:Secret? No. by macs4all · · Score: 1

      The pentalobe screws were made precisely to make it harder to repair. To counter your GM example, there wasn't a place anywhere to buy the pentalobe drivers. The didn't want to make money selling the tools, they want you to buy a whole new phone because the repair prices are too high. Also Apple geniuses were putting them on older phones that were brought into the stores for minor repairs, without asking customers about the replacement. Some info here on them: https://www.ifixit.com/blog/20...

      Exactly when was it impossible to find Pentalobe drivers? You're full of shit. And anyone who has had the "fun" of dealing with a stripped-head on a #00 Phillips (incidentally, what Apple used before switching to Pentalobe) will INSTANTLY understand Apple's use of Pentalobe, and also why they replace Philips with Pentalobe on certain devices brought in for repair.

      But you just keep thinkin' it's all part of an evil ultra-capitalistic plot on Apple's part.

    10. Re:Secret? No. by Anonymous Coward · · Score: 0

      Wait. 2 people, 3 hours?

      2 * 3 = 6 * 50 = 300 + 25 + 20 = 355. 600 - 355 = 245. So that's only 245 USD profit. Not that much, considering its only a repair.

    11. Re:Secret? No. by Anonymous Coward · · Score: 0

      I replaced my battery for 25 dollars and it took me 10 seconds to replace. It required no tools and no help. Didn't even need a repair guide to do it.

    12. Re:Secret? No. by david_thornley · · Score: 1

      Apple has a list of safety and security features that they're fussy about. There are things you can't do because they'd compromise security.

      The "bricking" case you're referring to is a third-party replacement of a security feature. If you could simply swap out the fingerprint reader, you could open up any iPhone you got possession of. Which would you like: easily crackable iPhones, or difficult-to-repair functionality?

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
  4. Jeezus! by Anonymous Coward · · Score: 0, Offtopic

    There are Five grammatical errors in the first sentence of the summary! Learn about Plurals!

    1. Re:Jeezus! by Hognoxious · · Score: 2

      I am thinking it is written in the Indglish.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  5. I used to think that. Then I used Apple products. by Anonymous Coward · · Score: 2, Interesting

    I used to think that. I was a diehard Linux user. I'd waste hours of my time building my own PCs. Then I tried a MacBook Pro at work, and I found out just how much I had been missing. It just plain worked. I didn't have to fiddle with any hardware. I didn't have to search Linux mailing lists in vain to find a driver or an obscure config setting just to get my system working. All I did was open the MacBook Pro's lid, entered my password, and I could get right to work. Not only was the UI superb, but underneath there was a solid UNIX base! It ran all of the software I used with Linux, and then a whole lot more. It's everything I wanted from Linux but that Linux never gave me: stability, robustness, a great UI, and all of this just working right away with no effort on my part. So you know what I did? I said "fuck it" to Linux, and to home-built PCs. I bought myself a Mac Mini. And you know what? It's the best purchase I've ever made! It has paid for itself many times over by saving me my own time. I don't have to fight with Linux or PC hardware any more. I don't have to figure out why systemd decided not to let my computer boot. I don't have to try to find a GNOME 3 theme that isn't total shit. I don't have to try to customize Xfce after fighting too much with GNOME 3. I don't have to figure out why PulseAudio is preventing my sound from working. I don't have to figure out why Firefox is slow. Now my computer works for me, instead of against me. Ditching Linux and PCs was the best thing I've ever done, and I wish I had done it years ago! I would have saved myself so much time and pain.

  6. Unfair comparison by AchilleTalon · · Score: 3, Interesting

    "For instance, the company charges $599 for replacing the display on the iPad Pro tablet. Which sounds insane when you realize that you can almost certainly purchase a new iPad Pro under $700."

    Well, on a iPad, the display is everything. So, it is something to expect replacing the display will nearly top the price of the device itself. You pick the most expensive part to compare the brand new one price to the repair. That's not a fair comparison. Almost the rest of the iPad components worth nothing.

    --
    Achille Talon
    Hop!
    1. Re:Unfair comparison by fustakrakich · · Score: 1

      Try to figure out the human effort required to produce a display, and you will see it is also "worth" very little.

      --
      “He’s not deformed, he’s just drunk!”
    2. Re:Unfair comparison by Anonymous Coward · · Score: 5, Informative

      The most expensive part was picked to highlight the ridiculous amount Apple charge for repair. Catch up slow boy.

      The bill of materials and manufacturing cost for an iPad Pro 128GB comes out at approx $370 (according to iHS who are normally spot on). The display component costs Apple $87. The display swap takes a competent technician 10 minutes to perform. So when you pay $599 to have your cracked display replaced you are paying Apple $850 PER HOUR to perform the work and Apple make $510 profit from replacing a cracked screen.

      Apple loves these repairs, thats why its trying so hard to prevent 3rd parties from repairing Apple made equipment. Apple actually makes more money repairing an iPad pro than it does from the original sale.

      9.7" 128GB iPad Pro Sale & Repair Costs
      Sale: Sells @ $749, Costs $370, Profit $379
      Screen Replacement: Sells @ $599, Costs $95 inc labour, Profit $504
      Home Button Replacement: Sells @ $419 ($379 repair cost + $40 Home Button), Costs $20 inc labour, Profit $399
      Other Repair: Minimum Fee of $379 + parts cost (except for batteries)

      Thats right the minimum Apple charges for a repair is $379 + P&P, coincidentally exactly the same amount it makes from the sale of a new item.

    3. Re:Unfair comparison by thegarbz · · Score: 1

      Well, on a iPad, the display is everything. So, it is something to expect replacing the display will nearly top the price of the device itself. You pick the most expensive part to compare the brand new one price to the repair. That's not a fair comparison. Almost the rest of the iPad components worth nothing.

      The iPad displays cost $400 in the unit of one each. I guarantee you Apple pays a fraction of this. You can get some Chinese corner store to replace the screen for you for $30. What makes up the rest? The same markup they place on the entire manufacturing of the device?

      But the cost is just one factor. The company is actively hostile towards repair and replacement with everything from special screws to wonderful glues soldered in components where others use tiny connectors, not to mention the bricking of devices where certain parts have been swapped.

    4. Re:Unfair comparison by zippthorne · · Score: 1

      How are you factoring in infrastructure costs? You starting from stone tools and working your way up, or are you letting someone else start from stone tools and just buying or developing the last level of tools and expertise needed?

      --
      Can you be Even More Awesome?!
    5. Re:Unfair comparison by fustakrakich · · Score: 1

      Infrastructure is content agnostic. Everything else travels over the same road. Now, if you can make a display with stone tools, I will be impressed, but I'm living in the present, using present technology.

      --
      “He’s not deformed, he’s just drunk!”
    6. Re:Unfair comparison by Anonymous Coward · · Score: 0

      I genuinely considered learning applewatch repair for these reasons, to do it on the side and (even at undercut) occasionally enjoy a commission with obscene $/hr.

    7. Re:Unfair comparison by Dr.+Evil · · Score: 1

      You can get some Chinese corner store to replace the screen for you for $30.

      I picked up one of these for an iPad mini...

      It's normal tempered glass, the digitizer has trouble with multitouch, etc, etc. It works, but the quality is of a cheap Chinese device.

    8. Re:Unfair comparison by macs4all · · Score: 1

      "For instance, the company charges $599 for replacing the display on the iPad Pro tablet. Which sounds insane when you realize that you can almost certainly purchase a new iPad Pro under $700."

      Well, on a iPad, the display is everything. So, it is something to expect replacing the display will nearly top the price of the device itself. You pick the most expensive part to compare the brand new one price to the repair. That's not a fair comparison. Almost the rest of the iPad components worth nothing.

      Exactly. That's why NOBODY (pretty much) ever replaces the Compressor in a Refrigerator/Air Conditioner, the Display/CRT in a monitor/TV, or the Power Transformer in all but the most expensive of audio equipment. It Just. Isn't. Worth. It.

      And guess what? That has been the case for MUCH longer than Apple has even existed. But a story about how much it costs to replace the display in your Dell monitor doesn't get CLICKS...

    9. Re:Unfair comparison by macs4all · · Score: 2

      The display swap takes a competent technician 10 minutes to perform.

      You're full of shit. And I have repaired MANY devices. From "put it on the bench" to "wipe your fingerprints off it and give it back" takes a minimum of 30-45 minutes. And that's if you've done that particular model several times before.

      And of course, ESTIMATED BOM costs have little to do with retail price.

      Wanna run that same estimate on a top-of-the-line Samsung phablet? You'll find a similar story. And how much will Sammy charge to non-warranty replace that display on an S7? Oh, wait: They simply WON'T.

      Now what?

    10. Re:Unfair comparison by macs4all · · Score: 1

      You can get some Chinese corner store to replace the screen for you for $30.

      Sure, with a knockoff display with 100 bad pixels and a digitizer that has a wonky left-bottom-corner.

    11. Re: Unfair comparison by Anonymous Coward · · Score: 0

      Im not even a compotent technician anymore, being a business owner for 13 years and employing technicians to do actual work. But even I can replace an iPad display unit with digitizer in 15.

      If it honestly takes you that long to perform these simple kind of tasks then you should take it to a professional before you break something.

    12. Re: Unfair comparison by Anonymous Coward · · Score: 0

      Ignore the macs4all idiot dude, he constantly posts the same shit and is nearly always wrong. I used to work for an AASP (apple authorised service provider) in the UK. We were allocated 15 mins for an iPad hardware repair. There literally isnt a repair that takes longer than 15 minutes on a 9.7 inch iPad. For iPhone 4/5 we were allowed 20 mins and agsin its more than enough time.

      Either macs4all is a total bullshitter or he is a fat neckbeard basement dweller with fingers so fat he cant pick up the small screws and has such bad coordination it takes him 3 times longer than a professional to perform basic tasks.

    13. Re:Unfair comparison by lkcl · · Score: 1

      "For instance, the company charges $599 for replacing the display on the iPad Pro tablet. Which sounds insane when you realize that you can almost certainly purchase a new iPad Pro under $700."

      Well, on a iPad, the display is everything. So, it is something to expect replacing the display will nearly top the price of the device itself. You pick the most expensive part to compare the brand new one price to the repair. That's not a fair comparison. Almost the rest of the iPad components worth nothing.

      from designing eco-conscious products i've had a lot of time to think about this, and the revelation that occurred to me very recently is that "worth" - the monetary value - correlates directly with the amount of environmental damage a product does. even the WEEE (electronic waste disposal) Directive from the EU has to have an effect, as the cost of disposal has to be incorporated by the seller into the price of the product.

      basically put, the higher the monetary cost, the higher the environmental cost.

      so "it's not a fair comparison" is highly misleading. *it doesn't matter* that it's the highest-cost component: what matters is the monolithic design that causes people to throw away the entire product into landfill.

      Not that simple. You can't just suddenly wish a bunch of people smarter. That won't stop the pileup of toxic waste.

      but the manufacturers could be smarter... or could they? they're running on the pathological lines of a Corporation (see the first 5 minutes of the documentary "The Corporation"). they cannot do anything other than pathologically maximise profits. but, to their credit, manufacturing efficiency is what allows them to stay in business *at all*. it's just that considering a modular design as a way to reduce environmental e-waste long-term unfortunately equates to reduced income, which means reduced profits, which means they're directly violating the Articles of Incorporation of the company (maximise profits above all other considerations)... and that means that the Directors can be sued by the shareholders, struck off, prosecuted, given a *criminal record* and never permitted to be a Director of a Corporation ever again.

      now, whilst this seems rather extreme it's just a plain and simple pathological fact - a logical chain of cause and effect. we allowed Corporations free rein (by supporting them financially by buying products from them), we therefore brought these consequences on ourselves, out of simple ignorance.

      having realised what's going on, i've set out to deal with it, and the crowdfunding campaign for the first mass-volume modular computer card products is due to launch very soon. so that people don't feel that this is an "advert" i'll provide two keywords and leave it at that - crowdsupply and eoma68.

      to be absolutely honest i'd really very much prefer that there was someone else dealing with this than me, but the fact is that corporations *can't*, for the reasons above. it's going to take changes to the law (to turn all Corporations into US "Benefit Corporations" for example) to get people's attention. but in the meantime, we can at least individually make a conscious decision to take responsibility and do what we can.

    14. Re:Unfair comparison by Anonymous Coward · · Score: 0

      Shill.

    15. Re:Unfair comparison by Anonymous Coward · · Score: 0

      You are comparing a mass-produced device with individual repair. This is never going to be an apples-to-apples comparison. Perhaps if you compared with one-off devices, it would be more fair. Electronic devices often cost more to fix than replace. Hell, everything does. An entire car can be written off because repairing the sheetmetal and painting would cost more than the car's value.

      Just having an actual person have to do the work instead of a machine, in an area convenient to you (i.e. the nearby store not a factory in China) adds significant costs.

    16. Re:Unfair comparison by giggles778 · · Score: 1

      ask motorola and they'll replace the device and transfer your stuff for $175 out of warranty.

    17. Re:Unfair comparison by giggles778 · · Score: 1

      And guess what? That has been the case for MUCH longer than Apple has even existed. But a story about how much it costs to replace the display in your Dell monitor doesn't get CLICKS...

      $75 max for the last qhd display i replaced

    18. Re:Unfair comparison by macs4all · · Score: 1

      ask motorola and they'll replace the device and transfer your stuff for $175 out of warranty.

      What does that have to do with Slamdung?

  7. I just watched a video about this by steak · · Score: 2

    I'm subscribed to this guy's youtube channel and he just put up a video on the subject.

    https://www.youtube.com/watch?...

    Hopefully this idea catches on.

    1. Re:I just watched a video about this by Anonymous Coward · · Score: 0

      Hopefully his retarded idea is shot down.

    2. Re: I just watched a video about this by Anonymous Coward · · Score: 0

      Apple is being extortive, and you seem happy to go along. Very nice.

    3. Re:I just watched a video about this by klui · · Score: 3, Interesting

      Louis Rossmann has some great repair videos. If anyone is interested in how practical repairs of water-damaged computers are done check his channel out. He also collaborates with another person whose name escapes me at this time who does iPhone/iPad devices at https://www.youtube.com/channe....

      Like him or not, Linus Sebastian also collaborated with Louis on a video after a scathing response from Louis of a LinusTechTips video.

      https://www.youtube.com/watch?...
      https://www.youtube.com/watch?...
      https://www.youtube.com/watch?...

    4. Re: I just watched a video about this by Anonymous Coward · · Score: 0

      I'm very happy buying apple products. That's while I will continue to do so.

  8. Apple users are idiots! by Anonymous Coward · · Score: 0

    That's what Apple thinks.

  9. Always litigate instead of boycott by Octorian · · Score: 4, Insightful

    When any other company does something you don't like, you boycott their products. By giving business to their competitors instead of them, they (theoretically) take notice and change their ways to win your business back.

    But Apple seems to be a special case here... When Apple does something you don't like, you're allowed to:
    - Rant all over the Internet to gain public support
    - Sue Apple because of their practices
    - Push for regulations and/or legislation to limit their practices

    But the one thing you're *never* allowed to do, for some reason, is:
    - Actually stop buying Apple products

    1. Re: Always litigate instead of boycott by Anonymous Coward · · Score: 0

      Stockholm Syndrome

    2. Re:Always litigate instead of boycott by Anonymous Coward · · Score: 0

      Why would I stop buying apple products when they are doing exactly what I want them to do.

    3. Re:Always litigate instead of boycott by thegarbz · · Score: 1

      But Apple seems to be a special case here

      Only if all you do all day is search for Apple related articles. The internet is an equal opportunity rant fest, Apple is not special at all.

      But the one thing you're *never* allowed to do, for some reason, is:
      - Actually stop buying Apple products

      Oh of course you're allowed to, but the general problem with boycots is that you don't make a difference unless you get a significant portion of the market involved. That's fine when you're talking about something that pisses you off personally but it doesn't change the level of e-waste their practices seem to produce.

    4. Re:Always litigate instead of boycott by Anonymous Coward · · Score: 1

      Because boycotts never work. The vast majority of consumers never participate in any boycott ever, companies cannot take notice because there is nothing to notice. Remember the Sony rootkit scandal? I've never heard more people call for a boycott – yet although everyone I know condemned Sony for it, nobody I know, including the nerdiest of nerds, was actually willing to even avoid Sony products, let alone boycott them. The company didn't notice anything like a boycott in its profit figures. What was easily visible, were the effects of global economic downturn, fluctuating ¥ to $ rates, bad performance of other divisions, and guess what... effects of rootkit-related litigation and recalls. The one or two people like me who boycott Sony are completely drowned out by the signal of bigger economic forces. Sometimes I get the feeling I'm only harming myself by persisting in not buying Sony... but life isn't just about what's convenient, but about what's right, so I'll persist. But I'm under no illusion that it's productive.

    5. Re:Always litigate instead of boycott by enosys · · Score: 1

      It seems many people like Apple products so much that they're willing to put up with this kind of abuse. Apple probably takes this into account and chooses to do unpopular things to increase profit.

    6. Re:Always litigate instead of boycott by Yvan256 · · Score: 1

      "For some reason"? You don't even understand the main reason.

      The alternatives mean either Windows, Linux or Android.

    7. Re:Always litigate instead of boycott by Woldscum · · Score: 4, Insightful

      I have not knowingly purchased a SINGLE Sony product since the "CDs Rootkit" crap in 2005.

    8. Re:Always litigate instead of boycott by chispito · · Score: 2

      But the one thing you're *never* allowed to do, for some reason, is: - Actually stop buying Apple products

      Nonsense, plenty of people switch. Especially people who grow up, start families, and realize they're better off with a $100 phone and $500 worth of diapers than with an iPhone and poop all over the place.

      --
      The Daddy casts sleep on the Baby. The Baby resists!
    9. Re:Always litigate instead of boycott by tom229 · · Score: 1
      I came in to say this but you beat me to it.

      One would ask what is preventing a user from getting their device repaired by unofficial service person? In addition to the security implication, you also run a risk of getting your device bricked by Apple. To recall, the iPhone maker was found bricking the handsets that had been repaired by third-party vendors earlier this year..

      So the answer is to pass some law forcing Apple to be the company you want them to be? The way this generation handles things is so sad. The only Apple product I've ever owned in my life was an ipod nano in in early 2000s given to me as a gift. That was all I needed to understand what type of company they are, and I've stayed away from their products since (both in the office where I make office-wide purchasing decisions, and at home). The sad part is, very few people agree with me and Apple has become so successful they now lead the way for all other tech companies to adopt the same behavior. Increasingly the choice is coming down to throwing caution to the wind, or becoming a luddite. Im leaning towards the latter.

      --
      If it ain't broke, don't fix it.
    10. Re:Always litigate instead of boycott by SvnLyrBrto · · Score: 1

      Part of that is because most of the people who would participate in these boycotts would never have bought the product in the first place. In the case of Apple, for example, the company has been the subject of random and arbitrary anger and denigration ever since it's inception. Those people simply bounce from one reason to the next. And any given burst of outrage is easily dismissed as just more of the same:

      "Who ARE those unwashed fools in California? IBM will crush them."
      "What kind of idiot uses a mouse to talk to their computer? GUIs are for idiots who can't grok the command line."
      "Shut the company down and refund the money to the shareholders."
      "No floppy drive? No SCSI? What a bunch of idiots."
      "No wireless. Less space than a Nomad. Lame."

      Any of that look familiar? Those people never were and never would be Apple's customers in the first place. So of course a boycott is ineffective.

      --
      Imagine all the people...
    11. Re:Always litigate instead of boycott by Anonymous Coward · · Score: 0

      ...once they've finished being repaired and I've paid a bloated pricetag twice.

    12. Re:Always litigate instead of boycott by l.a.rossmann · · Score: 1

      When we discuss the right to repair bill, Apple is used as an example, but they're not the only company the bill seeks to change the practices of. When I think about the issues I face working on these products day in and day out, I think about the long reaching implications 5 years, 10 years, 80 years into the future.

    13. Re:Always litigate instead of boycott by nbritton · · Score: 3, Interesting

      But the one thing you're *never* allowed to do, for some reason, is:
      - Actually stop buying Apple products

      We keep buying Apple products because the competition sucks. I make my living as a Linux system engineer. Linux is great on the server, but in all honesty it is useless on the desktop because it has limited commercial application support. The whole purpose of an operating system is to run applications (that people want to use). In my opinion Mac OS X is the only viable *nix desktop on the market. It has support for Mac, Windows, and Linux applications. It runs everything I need, it looks pretty, and it just works right out of the box. The last thing that I want to do when I come home from work is fix another computer, I just want the stuff to work so I can live my life.

      Android is nice, but it has some serious problems. The biggest problem I see is fragmentation and lack of vendor support for updates. Again, I just want the device to work without me ever having to think about it. From a personal standpoint I also think the UI is ugly and kludgy. The bottom line is it just doesn't have the polish that I have come to expect from iOS devices.

      Since I covet Mac OS X and want devices that I don't have to screw with I have actively chosen to live within Apple's walled garden. Quite frankly I love it here, everything just works, their devices enable me to do the things that I want to do without getting in my way.

      Android (and Linux) will conquer the world eventually because it is an open platform with similar parallels to the IBM PC market. However, until they improve I'm sticking with Apple for my consumer products. I figure Apple has at least 10 years of smooth sailing before Android completely edges them out of the portable device market.

    14. Re:Always litigate instead of boycott by sjames · · Score: 1

      You've proven OPs point. Sony is still here and still doing evil.

    15. Re:Always litigate instead of boycott by Woldscum · · Score: 1

      Well I can say in the 15 years I have steered away at least $10000 to companies other than Sony.

    16. Re:Always litigate instead of boycott by Anonymous Coward · · Score: 0

      Why didn't you mention Windows 7, 8.1 or 10?

    17. Re:Always litigate instead of boycott by sjames · · Score: 1

      Yep, Me too. Just to avoid personally being hit with by Sony's assholery. They're still here and doing fine. Their CEO probably blows that much on a lunch with his cronies.

      .

    18. Re:Always litigate instead of boycott by macs4all · · Score: 1

      The internet is an equal opportunity rant fest

      The internet may be (is); but Slashdot is most assuredly NOT.

    19. Re:Always litigate instead of boycott by macs4all · · Score: 1

      It seems many people like Apple products so much that they're willing to put up with this kind of abuse. Apple probably takes this into account and chooses to do unpopular things to increase profit.

      Do you really, honestly, believe that?

    20. Re:Always litigate instead of boycott by macs4all · · Score: 1

      The sad part is, very few people agree with me

      That's not sad; it's a fucking CLUE.

    21. Re:Always litigate instead of boycott by i.r.id10t · · Score: 1

      Linux does great at doing what many people want a desktop or laptop to do. Surf the web, do email, social media, etc. You can easily do your taxes via Turbo Tax (and probably others but I've not used them) in a browser, you can use OpenOffice/LibreOffice to write a paper for school, etc.

      Linux lacks in the top tier gaming area, and for some highly specialized applications used in professional work. For games, buy a Wii or X-box or whatever. For those super special applications (AutoCAD, etc) then you really have an "appliance" and not a general purpose computer.

      --
      Don't blame me, I voted for Kodos
    22. Re:Always litigate instead of boycott by tom229 · · Score: 1

      A clue that the status quo is always correct? You have my permission to take me out to pasture if I ever become this dull and complacent. Now, if only your parents, and that of your ilk, would have given society the same mercy, we wouldnt be in this mess. This sentiment can be applied to much more than just personal computing.

      --
      If it ain't broke, don't fix it.
    23. Re:Always litigate instead of boycott by macs4all · · Score: 1

      A clue that the status quo is always correct? You have my permission to take me out to pasture if I ever become this dull and complacent. Now, if only your parents, and that of your ilk, would have given society the same mercy, we wouldnt be in this mess. This sentiment can be applied to much more than just personal computing.

      Hey, if I had gone with the status quo, I wouldn't have been a Mac afficianado since 1984, now would I? I would have been a mindless Windows drone, like so many around me.

    24. Re:Always litigate instead of boycott by Anonymous Coward · · Score: 0

      So it might seem to work fine browsing the web, as soon as you do a little more you run into problems. I'm one of those ‘many people’ you mention and I've got this habit of storing random snippets of stuff in text files, using Notepad, which I keep open. I also tend to keep other stuff open, both for convenience and because it serves as a kind of reminder of what I was doing before I was doing whatever sub-activity I'm doing now. And this habit works great on Windows. In the morning I turn on my laptop, everything is where it was and I continue where I left off.
      When I tried Linux (Ubuntu) everything was initially fine. Granted, the text editor had a different name and some things were in different places, but I don't care. But in the evening I discovered that hibernate didn't work. Given how I use a computer, this is an absolute deal breaker. It is impossible for me to use a computer like that, because a computer that cannot hibernate just cannot work for me to get stuff done.
      Another example is the PC of a friend of mine. He installed Linux (also Ubuntu) on it to save money and it worked fine until he tried to play a video and it turned out sound didn't work. We spent hours together trying to fix it, but in the end we installed Windows because we just couldn't get it to work on Linux.

    25. Re: Always litigate instead of boycott by cyber-vandal · · Score: 2

      I've been quite a vocal critic of the Linux desktop lately but after being told I was wrong (and a shill and a moron, this being Slashdot) I recently decided to have a go at using the latest Ubuntu. I installed it and the process was a breeze. It recognised all my hardware and it seemed to work nicely.

      I'd read that Netflix was available via Chrome so I went to the Software Manager to look for Chrome. Due to religious reasons it wasn't available there but you could download the package directly from Google.

      I did that, doubleclicked the icon from Firefox and it opened the software manager. I clicked install and nothing happened. I clicked it again and nothing happened.

      This was a bit shit but I've used Ubuntu in the past so I dropped to the command line. Using dpkg -i it told me that there were two missing dependencies. I tried to install dependency 1 and it said it needed dependency 2. I tried to install dependency 2 and it said it needed dependency 1. At the same time there was a red warning on the taskbar saying something about my package database being corrupt!

      After about half an hour of fruitless internet searches I decided to list any packages related to Chrome in case Chromium was on there getting in my way. I found to my annoyance that dpkg had installed Chrome even though it was missing a couple of dependencies. I removed Chrome, installed the two dependencies manually and away I went. The package database corruption message also disappeared.

      I built a Windows machine recently. I had Chrome up and running within 5 minutes.

      If the main "consumer-friendly" Linux distro is capable of turning something so basic into a hassle then it's never going to be ready for the desktop of the average user. The lack of any kind of feedback from the Software Centre is very poor UI design and dpkg installing a package with unmet dependencies seems to be in contradiction to all the other package management systems I've used over the years.

    26. Re:Always litigate instead of boycott by tom229 · · Score: 1

      Your iTrophy is in the mail. Dont worry, its all white, completely smooth, with no sharp edges.

      --
      If it ain't broke, don't fix it.
    27. Re:Always litigate instead of boycott by david_thornley · · Score: 1

      Why is it a sad thing that very few people agree with you? There's a lot of things that very few people agree with me on, and I'm fine.

      Pretty much everything Apple does is for real benefits, not to screw people over. There's tradeoffs involved, and they get controversial. However, these tradeoffs aren't moral issues. If you don't like Apple, fine. Buy something else. If somebody else does like Apple products, that's their business.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    28. Re:Always litigate instead of boycott by tom229 · · Score: 1
      I described what the sad thing was in the rest of the sentence:

      The sad part is, very few people agree with me and Apple has become so successful they now lead the way for all other tech companies to adopt the same behavior.

      Apple has been so successful with their we-know-whats-best-for-you philosophy to personal computing that it has become the norm. My sons will grow up in a world that is hostile to tinkering with their personal devices, hacking them, and customizing software. My sons will grow up with a choice between iPhones and Galaxy phones, MacBooks and Surfaces, and the App Store and the Play Store - all tightly controlled, tightly integrated with the respective manufacturers "cloud" ecosystem, and entirely closed. You may not find moral issue with this, but I would argue you're just not thinking broadly. There is a heavy price to pay for the way the industry has moved into closed controlled ecosystems. This is very sad and unfortunate for future generations.

      --
      If it ain't broke, don't fix it.
    29. Re:Always litigate instead of boycott by david_thornley · · Score: 1

      There are always going to be general-purpose computers around, and your kids will be able to dick around with them as they please. This is good. It's also pretty much necessary to keep software ecosystems going. However, for most people out there, the Apple way is the right one, and it's a good thing that more vendors are offering products with limited ways to screw up.

      There's a lot of people on Slashdot who believe that (a) most users will do stupid things, given the chance, and (b) they should be given the ability to screw up big-time at all times. I don't get this. Most of my relatives will do better with a walled garden and locked-down devices than with freer devices. (My close friends are largely computer geeks, so they're not a good group to generalize from.)

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    30. Re:Always litigate instead of boycott by tom229 · · Score: 1

      This is a complete false dilemma. You either have open, decentralized systems, or systems that are "idiot proof" and easy to use? Why cant you have both? You miss the point of the argument. The argument is simply that open decentralized standards are paramount to a healthy personal computing environment. This does not exclude user-friendliness. Its not up to my grandma to ensure this, its up to the people who make a living in the industry - like you and I. So when the IT community ralies behind these walled gardens it forms a market in a way that preserves them as the appropriate way to do business - and everyone else falls in line. You have to have noticed this trend in the industry. Look at the difference between Windows XP and 10. Android 2.0 and Android 7.0. Theres a disturbing trend favoring closed ecosystems that is no way required for usability. Its required for maximum profits. The only other requirement is that the consumer swallows the hook, which they are doing willingly.

      --
      If it ain't broke, don't fix it.
    31. Re:Always litigate instead of boycott by david_thornley · · Score: 1

      From my point of view, you've got a false dilemma. You seem to be implying that computer systems as a whole must be open or closed. I see that some are open and some are closed.

      We do need open systems with standards. We've got them. They aren't going to go away. Anyone who wants a high-quality development environment can get one by buying a cheap Windows/Mac OSX/Linux/whatever computer and adding free/open source software. I think we agree that it's vital that this be the case, and I don't see it as a concern.

      There's no reason why a good development system shouldn't be user-friendly, but that's not what I'm talking about. My mother used a Mac, and the reason it wasn't going to be a good development system is that she wouldn't have any idea what to do with it. My mother-in-law uses an old Windows computer, although I'm trying to push her to tablets (we gave her a decent Samsung for Mother's Day). However, if they did anything significant with those systems on the Net, they'd be infected, because they have/had no clue about computer security.

      We've gone through all sorts of things. We can try to bullet-proof the operating systems, but that won't prevent malware from getting onto a computer by being downloaded and run by the user, and years and years of experience tell us that that's what's going to happen. The only way we can block that vector is to prevent the user from running arbitrary programs, and the only way to do that is some sort of walled garden. At least, that's the best I can figure out. I'm fairly sure there isn't a better way, and I'd be fascinated to find out I'm wrong. I've been reading of the virtues of whitelisting applications for years now.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    32. Re:Always litigate instead of boycott by tom229 · · Score: 1
      Again, I have to say youre kind of missing the point. Let me reiterate the sumation of my argument.

      The argument is simply that open decentralized standards are paramount to a healthy personal computing environment.

      This requirement doesnt exclude a central authority or repository from vetting software, it just cant be absolute. In fact, the gnu/linux folks do this with package repositories. The difference between, say, rhel and ios is that rhel gives you administrative control to make choices, if you so desire. I have a centos7 machine at home. I can allow my wife and kids to run software updates, and install software from the official repos without giving them super user, allowing them to directly install outside packages, etc. But meanwhile, as an administrator, I can change software repositories, install non-approved packages, and ultimately have complete control over the hardware I own. A live-in sysadmin isnt required to maintain this. Once the system is set up they operate autonomously. The important aspect is that control, customization, and competition is integral to the design of the software.

      Android was a good example of a platform that used to do thing quite well. Originally they were bad at keeping malware off their store, but thats more of an administrative problem. The design of the software is what im talking about. It allows for side-loading apks, third party stores, and running applications compiled for android on any system that incorporates a dalvik runtime. This is why blackberry can run android apps today. Google has tried to shift from this approach by bundling a lot of new functionality into their proprietary play services, which is only available with full Google Android branding. A sad shift in philosophy no doubt inspired by peoples apathy towards open standards.

      iOS, of course, is an example of the absolute worst offender. Apps are developed using strict apple only languages and technologies, sold and installable through their store only with no exception, and heavily scrutinized with many more considerations than just filtering malware.

      Ecosystem is actually a great word for computing platforms, because they work like cities. They have rules and guidlelines which form communities around them. Technical people are like the economists of cities. If theres anything economists have learned about communities its that competition and liberty are absolute requirements for a healthy one. The way Apple designs their software completely destroys the competition incentive at the platform level. It is a poisonous, ultimately doomed philosophy for software design that shouldnt be supported by those that are supposed to know better. These decisions have real measurable consequences for future generations.

      --
      If it ain't broke, don't fix it.
    33. Re:Always litigate instead of boycott by david_thornley · · Score: 1

      OK, consider your CentOS system. From the point of view of the rest of your family, you're running a walled garden. They can install packages from places you decide on and nowhere else. If they want to go beyond that, they need to ask you, and you can approve another repository or "side-load" an application. The difference between you and Apple, in this case, is that you probably actually listen to your wife and kids. (Can they install software on their own accounts? If so, they can breach their own security all by themselves.) For the majority of your family, there is no control, customization, or competition that they couldn't get on an iDevice.

      You seem to be behind on your knowledge of iOS development. There are plenty of different development systems, including Mono and Visual Studio 2015, so you're not limited to XCode. There's plenty of languages you can use, not just Objective-C and Swift. I understand that you can now load what you've compiled onto an iPhone, so if you can use a compiler you can side-load from source without paying the $100 annual fee. If you've got a web site, you can make web apps for iOS, which is what the first non-Apple iPhone programs were.

      There is competition in the iOS ecosystem, both on the App Store (which gas mileage program do you want?) and between iOS and Android. There's a fair amount of liberty. Apple has restrictions on the App Store, but anybody can sell what they want if they don't violate them. The restrictions are of the "you can't do this" form, as opposed to "you can only do that". It's a lot more open than game consoles, for example.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    34. Re:Always litigate instead of boycott by tom229 · · Score: 1
      Again.

      This requirement doesnt exclude a central authority or repository from vetting software, it just cant be absolute.

      Im not against walling users off in principle, im against lack of choice and control as a design philosophy. A knowledgeable user, and regular user alike have very limited choice and control on an iphone unless they jail break it, which violates the eula, warranty, and requires you to run out of date software.

      Its pretty clear you just dont get it. Im welcome to make a web app? Gee, thanks. Plenty of languages? What exactly? Im seriously asking, because im not familiar with any intermediate runtimes, like java, working on ios. The only cross platform languages ios can boast are third party ones like unity that do the work for them building into their proprietary stack. Android competition to apple is also not in the slightest what im talking about. I might just end this conversation here as Im clearly not getting through. Im talking about fundamental design principles that favor open standards, user control, user flexibility, etc. None of this excludes usability, security, ease of use, user friendliness, or any other excuse you can dream up. And what we have now certainly isnt good enough.

      --
      If it ain't broke, don't fix it.
    35. Re:Always litigate instead of boycott by david_thornley · · Score: 1

      You can write programs for iOS in C#. Since I haven't done it, I don't know how much Objective-C you need to know, but I'd bet it's all in wrappers.

      The runtime isn't important. Android uses Dalvik, which AFAIK isn't standard anything. I really don't see the difference here between iOS and Android. Both have preferred languages, which compile to something that will run on the phone or tablet. The details are irrelevant if all you want to do is get an app running on one or the other (or both). The details are relevant if you're writing the compiler back end, but those vary widely too. There is no standard CPU, although most in things resembling computers are AMD64 or ARM.

      I've been told you can load programs onto an iDevice that you've compiled yourself. If so, you can sideload as long as you've got the source. I consider that much more important than the ability to sideload a binary, myself.

      And, as far as the fundamental design principles go, you're dead wrong on one point.

      User control conflicts with security. All user control and users will run assorted things on their phone. Unless there is some sort of whitelist, some of these things will be malware. This is based on decades of experience, and nobody has found a way around it. It's possible to try to detect malware, either on installation or by monitoring execution, but neither of these will work in general. Blacklists don't work. Checking signatures is a form of blacklist. For anything a piece of malware is likely to do, legitimate software is likely to do, and knowing whether a certain data connection is legitimate or not is arbitrarily difficult.

      To repeat, the only way to allow the average user to do safe computing is to restrict that user to a set of programs that can be pre-checked. That is precisely what you do with your CentOS box: you allow your wife and children to install software only from a set of curated repositories. Most people don't have a highly competent computer person to do this for them, and for most people the walled garden is the only way to avoid serious malware.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
  10. "Unauthorized" repair by Jamlad · · Score: 2
    Anecdote time.

    I spilt a glass of red wine on my 2011 17" Macbook Pro a few years ago. Annoyingly enough, it was the first, untouched glass. I was stone cold sober, but I digress. Luckily it had a silicon keyboard cover which caught most of it. Except for the one drop which ran down the LVDS cable and shorted across the cable pins on the board.

    It still booted, I could ssh in, there was just no video signal.

    I took it to the local "authorized" Apple repair dude. 'Nope. It's fucked. You need a new mobo. ~$1,000.' Fuck that.

    I chanced my arm and tried replacing the LVDS cable on the off-chance is was just a damaged cable. It wasn't. Using a little Google-fu I turned up a local "unauthorized" dude with a soldering iron. He quoted me $100 to take a look, and an estimate of $400 to try with no guarantee of success. He managed it with a few replaced transistors and diodes, and charged me $300 for the work with a three month warranty.

    Fuck Apple and their wasteful, profit maximizing behavior. If it weren't for the underpowered Radeon on this thing I'd easily keep it for another 5+ years.

    1. Re:"Unauthorized" repair by Applehu+Akbar · · Score: 2

      There is a hero like that in every region, if you're willing to drive a long way. One of them can be found in Prescott, AZ, and he totally worth the 150-mile round trip when something goes wrong with an Apple in my town.

      One morning, the Q key mysteriously failed on my MacBook Pro. All I had to do was tell him that, and he could immediately diagnose a faulty battery. Apparently when a bad battery first starts to swell on this model, loss of the Q key due to slight, unnoticeable-to-the-naked-eye warping if the keyboard is the first symptom. I was able to get it replaced on a recall.

    2. Re:"Unauthorized" repair by Anonymous Coward · · Score: 0

      Yeah I use a place on ebay out of FL. $150 guarantee or money back not authorized.

      I only use Apple if it is clearly warranty.

    3. Re:"Unauthorized" repair by MikeMo · · Score: 1

      Ok, I have a counter-anecdote. I had one of those cheese-grater, dual-cpu, water-cooled Power Mac G5's. Loved it, very fast. One day I turned it on and got nothing, deader than a doornail. Took to the Apple Store. They looked at it for a bit and came back and told me it was unrepairable and would I accept a new Mac Pro for free instead? So, yes, I got a new, $2,000 computer when my 5-year-old G5 died because of a water leak. So. Check, your turn.

    4. Re:"Unauthorized" repair by macs4all · · Score: 2

      chanced my arm and tried replacing the LVDS cable on the off-chance is was just a damaged cable.

      WHY, if you have enough electronics knowledge to even know what an LVDS cable is, would you think that a drop of wine would affect a sealed CABLE?

      And Apple authorized service centers, like a LOT of repair services for a LOT of companies for a LOT of different products, are trained (and only AUTHORIZED) to do "Module-Level" rather than "Component Level" Repair. In fact, they likely don't even have complete schematics, which is VERY common with "high-tech" devices from ANYONE. So, It just isn't practical for most repair shops to start digging around trying to troubleshoot and replace 0201 SMT resistors and BGA ICs in a design for which there is precious little component-level information. Or would you rather they just started poking around, waiting for a scope-probe twitch-of-the-hand to short out a couple of signals, possibly causing even MORE damage?

      Same thing would happen if you took your Acer laptop to an authorized Acer Service Center (wherever THOSE are). Pretty much NO ONE does Component-Level repair on stuff more complex than a guitar amplifier (and even THAT is getting rarer and rarer).

      You were just lucky enough to find a "shadetree mechanic" that was willing to take a gamble with your money, and you lucked-out...

      But the REAL moral of the story is: Would you have had a different experience if it had been a Dell, HP, Panasonic, Acer, or Lenovo laptop that had taken a drink?

      The answer is 100% "No". And you know that. Or should.

      Quit ascribing "Evilness" to Apple, when the truth is, the design and robotic-fabrication skills of the ENTIRE industry has long-ago outstripped the corner repair-shop's ability to troubleshoot and repair at the component level.

      And THAT is EXACTLY why it is getting harder and harder to find electronic repair shops that want to do Component-Level ANYTHING. It just isn't practical in most cases.

      I know. I have worked as a bench tech at one of the last remaining repair shops in my major metropolitan home-town, and have watched everything from computers to stereo equipment to even musical equipment (including the lowly guitar amp) slowly become more and more complex, and less and less repairable on component-level, even by pretty damned-good techs (not even including myself in that category, next to what they can do).

      But you just keep on blaming Apple, because that is a popular thing to do on Slashdot.

    5. Re:"Unauthorized" repair by macs4all · · Score: 1

      Yeah I use a place on ebay out of FL. $150 guarantee or money back not authorized.

      I only use Apple if it is clearly warranty.

      That's true of ANY Company's "Depot Repair". NONE of them, for ANYBODY's equipment, EVER does Component-Level Repair.

      Ever.

    6. Re:"Unauthorized" repair by macs4all · · Score: 1

      Ok, I have a counter-anecdote. I had one of those cheese-grater, dual-cpu, water-cooled Power Mac G5's. Loved it, very fast. One day I turned it on and got nothing, deader than a doornail. Took to the Apple Store. They looked at it for a bit and came back and told me it was unrepairable and would I accept a new Mac Pro for free instead? So, yes, I got a new, $2,000 computer when my 5-year-old G5 died because of a water leak. So. Check, your turn.

      WOW! I still have one of those Water-Cooled 2.7 GHz Quad-G5 towers running in my livingroom, acting as an iTunes server and Security Camera server.

      Wonder if I could pull the connectors off some fans and let it roast awhile (or just throw a plastic bag over it and wait), then take it to the Apple Store... ;-)

    7. Re:"Unauthorized" repair by Anonymous Coward · · Score: 0

      My 2007 27" iMac's PSU died after 4 years. Brought it to the Apple store. While they worked on it, they broke a plastic mount that they could not find a replacement for.

      So they gave me a new 2011 27" iMac for free. 5+ years later and I'm still using it as my primary freelance design station with zero problems whatsoever.

      Also, still rocking a 4S iPhone and 2008 Aluminum Macbook on 10.11 with no end in sight.

      Good value.

  11. repair part costs by david.emery · · Score: 2

    The mechanical timer broke on my (gas) drier. The part cost $180, for a drier that probably cost $500-$600.

    The cost for the ABS (computer) module on my 2000 Nissan Frontier was $1.8k.

    Will we legislate 'reasonable prices' for repair parts? And who determines 'reasonable'? (Same argument goes for other aspects of 'repairability'.)

    1. Re:repair part costs by ledow · · Score: 2

      Both parts you specify are high-standard parts which, if they go wrong, can start fires or otherwise kill people. The safety of such parts - even after-market - is REQUIRED, not optional, and so the parts expense reflects that.

      As such, it's not a fair comparison by any stretch of the imagination.

      But we're talking about a bit of Gorilla Glass that, for other manufacturers, is about $60. Hey, why do you think "curved" glass is cool these days? The users? No, it's because it's almost impossible to replace with cheap solutions.

      I work in a school, we have hundreds of iPads. To buy, they cost GBP200. By the time we add cases, chargers, licences, etc. it costs us GBP250. Repairs from Apple for screens? GBP 150 and up. Or the guy down the road who owns a repair shop does them for us for GBP 90, will collect and deliver and rush-job when we need it.

      Apple aren't even TRYING to compete. Everyone raves about AppleCare and everything else, but honestly they can't get close. They literally just bin the device and give you a new one. I presume the binned ones are sold off as recons via third-parties, because I see a LOT of cheap recon iPads, which we can also get for GBP 130 each in Grade A condition. When the cost of a refurb iPad is less than the cost of a screen for one, there's something wrong.

      Apple don't care. People still buy their junk, and they don't have to provide support/repair/recon services. That's part of how they make so much money on a glorified tablet and smartphone that doesn't do anything that every other model on the market does.

    2. Re:repair part costs by CanadianMacFan · · Score: 1

      In my Maytag dishwasher one of the wheels for the upper rack broke. A plastic wheel that probably costs less that $0.10 to make. But because Maytag stopped selling the wheels for that model the only way that I could get a replacement would be to buy a whole new rack at $200. I managed to rig something up for a couple of years until another part on the now 10 year old dishwasher broke and then I decided to buy a new one for $500. I gave the old one away to someone who would use it for parts so at least it wasn't going to the landfill.

    3. Re:repair part costs by david.emery · · Score: 1

      So you believe that the one control is roughly 1/3 the cost of the entire product? If we take away marketing, retail mark-up, etc, that could put a $180 part to at least 50% of the cost of the drier (which has a motor and drive parts, the rotating drum with bearings, 3 other controls, the external housing, assembly, shipping, etc, etc, etc.)

      For the truck, the parts are probably environmentally qualified, so that makes them more costly than the stuff from Fry's.

      But the cost for safety design and certification -are already paid for- in the product. There's no justification for trying to recoup engineering costs for subsequent repair parts.

      There is carrying cost for repair parts. If the item cost $5 to make, I don't expect to buy it for $5, due to inventory costs, transportation costs, etc.

      So no, I don't accept that the cost of either of these two items is at all reasonable, even factoring in safety and environmental qualifications. (I've worked on safety-critical and embedded vehicle projects, as well as inventory control systems where we had to calculate carrying costs as part of the 'reorder point' calculation, so I claim some specific domain experience.)

      With respect to Apple, they have set a specific market. If that's not your market, OK, go elsewhere.

    4. Re:repair part costs by JustAnotherOldGuy · · Score: 1

      The mechanical timer broke on my (gas) drier. The part cost $180, for a drier that probably cost $500-$600.
      The cost for the ABS (computer) module on my 2000 Nissan Frontier was $1.8k.>

      I hear you...a replacement brake light assembly with the vehicle avoidance sensor ("Blind Stop Radar") on a Ford F-150 is ~$890 from the dealer.

      They won't fix it, they'll only sell you a new one. Fixing it can be done (usually) for ~$100 or so if you know where to get the parts, but Ford sure as hell won't tell you where to get them.

      --
      Just cruising through this digital world at 33 1/3 rpm...
    5. Re:repair part costs by Yvan256 · · Score: 2

      3D printers to the rescue?

    6. Re:repair part costs by Lonewolf666 · · Score: 1

      Like the opener for the glove box on my Audi A4. Price for the original part on Amazon:
      Approx. 35 Euro. Link: https://www.amazon.de/Original-Audi-Verschluss-Handschuhfach-Swing/dp/B00J2WHB3G/ref=sr_1_4?s=automotive&ie=UTF8&qid=1465668691&sr=1-4&keywords=handschuhfach+audi+a4
      Note that the stupid thing has a tendency for breaking, I already had fixed it two times with glue. So it was not even very good for 35 Euros.

      My solution:
      A replica from aluminum and wood, much more sturdy. Cost me a few hours in the workshop (but almost no money), but will probably survive the car.

      --
      C - the footgun of programming languages
    7. Re:repair part costs by garote · · Score: 1

      Yeah, high-standard parts, with required safety, and that makes their cost justified. Maybe in your fantasy world, dude.

      If you have ever taken a good look at the inside of most appliances you'd be shocked to discover how many corners are cut, in materials and construction. Whatever safety requirement that a thing not catch fire is solved at the design level, _in_order_to_allow_ the use of those sub-par materials. For example, the basket that comprises the majority of a washing machine is usually held in place at the back with a star-shaped brace of pot metal. It's lightweight and easy to mold into that complex shape (i.e. cheap to manufacture) but it corrodes like hell and is one of the first things to go, usually by cracking and throwing your washer off-balance. (The first thing to go would be the bearings, which again, are not adequately isolated from corrosion, but this allows them to use a cheaper design for the bearing housing.)

      My point is, you can't claim that high prices are justified from other appliance makers, while still lambasting Apple for doing the same. A huge part of the appeal - even the reason for existing - of their products, is how lightweight and seamless they are. That's increasingly required screwy manufacturing and assembly processes that involve glue, bizarrely shaped grommets, tiny ribbon cables, et cetera. If they "literally just bin" the device they are tasked with repairing, as you say, well that would make sense given their generally one-way manufacturing process, wouldn't it? If they don't, that means keeping a staff on-hand who are willing to work with tweezers and hot glue for half an hour (or whatever egregious process it takes for their latest device) - and they just don't need to bother with that when their margins are so fat elsewhere.

      So yeah, they hand them off to third parties who refurb them. Their handoff price has a big discount since not all of the devices are even repairable, and by the time it happens, the supply chain has adjusted and the parts are cheaper. So yeah, a refurbished third-party last-generation iWhatever is going to cost you a lot less. Are you surprised by any of this? It's all pretty solid business strategy. And again, Apple are NOT unique in these practices.

    8. Re:repair part costs by CanadianMacFan · · Score: 1

      It's the only time that I have wished for a 3D printer but I don't know how the plastic in a standard 3D printer would stand up to the hot water and steam (during the sanitize cycle) in a dishwasher. Ideally the service shop would have one to print off whatever parts they needed instead of having a large inventory and then they would just pay a royalty to the manufacturers.

    9. Re:repair part costs by Yvan256 · · Score: 1

      Do you think a nylon replacement part would have been fine?

  12. Re: I used to think that. Then I used Apple produc by Anonymous Coward · · Score: 2, Insightful

    "Gave up the good fight and decided to lick the master's boots."

  13. No they aren't. by Anonymous Coward · · Score: 0

    I wasn't stupid enough to buy an iPhone.

  14. Thinkpads FTW by Anonymous Coward · · Score: 1

    Checkout the service manuals for the Thinkpad laptops. Every part, every screw, *everything* has a part number. Manual shows complete teardown with lots of pictures and troubleshooting notes. Some of the best repair manuals around.

  15. Re:I used to think that. Then I used Apple product by yithar7153 · · Score: 3, Insightful

    Or you could just buy an Intel-based Chromebook, which probably has the majority of its hardware supported OOTB on most Linux distributions, because ChromeOS is running a Linux kernel under the hood. It is possible they're using special drivers, but I find that unlikely, considering the number of people that have gotten Linux to work on Chromebooks. GalliumOS is proof of this.

  16. The Hypocrite Post strikes again by Anonymous Coward · · Score: 0

    A negative Apple article, and yet their editors all use Macs. Source: http://www.redflagnews.com/headlines-2016/huffington-post-editors-photo-of-diverse-meeting-immediately-backfires

    1. Re:The Hypocrite Post strikes again by Anonymous Coward · · Score: 0

      What an absolutely weird standard you have. If you have people in your company who use Apple products you're not allowed to write any negative articles or else you're magically a "hypocrite"? Bizarre.

  17. Why only electronic equipment? by Tokolosh · · Score: 1

    This should apply to cars, appliances, tools - basically everything.

    Having said this, I have just replaced the digitizer on my mother's 2nd gen iPad, at a cost of less than $20.

    --
    Prove anything by multiplying Huge Number times Tiny Number
  18. Secret? by dskoll · · Score: 1

    I don't think there's any secret. Apple's evil, anti-environmental behavior has been well-known for years.

  19. So don't drop the fucking thing... by moosehooey · · Score: 1

    Or if you insist on dropping it, put it in an ottorbox...

  20. To recall? by newcastlejon · · Score: 4, Informative

    To recall, the iPhone maker was found bricking the handsets that had been repaired by third-party vendors earlier this year.

    Yes, I recall that. I also recall that it was because those third-party repairers were replacing parts of the crypto system without having the tools/expertise necessary to pair the parts they replaced with the ones they didn't. There are plenty of reasons to rant about Apple without misrepresentations like these.

    --
    If God forks the Universe every time you roll a die, he'd better have a damned good memory.
    1. Re:To recall? by roc97007 · · Score: 1

      To recall, the iPhone maker was found bricking the handsets that had been repaired by third-party vendors earlier this year.

      Yes, I recall that. I also recall that it was because those third-party repairers were replacing parts of the crypto system without having the tools/expertise necessary to pair the parts they replaced with the ones they didn't. There are plenty of reasons to rant about Apple without misrepresentations like these.

      I don't think it was that simple, but it's true that the summary put that in very derogatory terms. As I recall, the issue was with replacement of the biometric sensor, and the other components could still be replaced by third parties. I think there was more to it than pairing the parts properly, but as a third party service person myself, I just avoided replacing that component on late model handsets.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    2. Re: To recall? by Razed+By+TV · · Score: 2

      Thats a bit of spin to put on it. The iPhones were bricked after apple forced an update that occurred after the third party repairs.

    3. Re:To recall? by MrKrillls · · Score: 1
      Not a misrepresentation at all. Apple could have chosen to have the update identify the possible (but wildly unlikely) hazards from the indie repair jobs in question. Instead, Apple bricked people's phones. Yes, that does increase the security of data on those phones but, in most people's day to day universe, the likelihood of someone needing the phone and finding it suddenly bricked is every high. Maybe a phone is just a toy to you, but a phone is a lifeline to me. when I need it, I need it.

      So, Apple deciding to brick a bunch of phones balanced a slight (but real) risk of grave danger to data against a near certainty of huge inconvenience or worse to probably almost all of the people affected. Whenever I hear the argument that Apple was protecting their customers I throw up in my throat one more time. Apple damaged their customers for no good reason. (Well, actually, there is a reason - protect the Apple repair profits regardless of damage to customers) They claim a security reason, but it makes no sense to me when a less damaging but very appropriate alternative was available - telling people about the potential issues and trusting customers to assess their own risk.

      --
      Don't step on the baby.
    4. Re:To recall? by Anonymous Coward · · Score: 0

      you don't have to brick the device to disable the fingerprint scanner

    5. Re: To recall? by david_thornley · · Score: 1

      Apple doesn't force updates. I tend to keep my iPhones longer than most people, and the last iOS update for them frequently doesn't run well, so I turn them down. No problems. I used the dialog to tell the phone to not install and stop bothering me, and that's just what it did.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    6. Re:To recall? by david_thornley · · Score: 1

      Apple added some security checks to that version of iOS. It caused some phones that had been broken and had safety feature inadequately restored to stop working. It probably surprised Apple, since they likely didn't predict that people would do that to their phones.

      In the one case I have the details of, the third party tech swapped out the fingerprint reader, which is an important part of the security system. Allowing this would allow a quick hardware break of lots of the iPhone security. The owner of the improperly repaired device then didn't do the intelligent thing, which would be to keep the phone in a known usable configuration, but upgraded the iOS version with a possibly broken phone that certainly had broken the warranty..

      Do you really expect customers to assess their own risk? Have you read any of the tremendous number of comments on Slashdot on how end users screw things up? Apple considers its customers to be inadequate at assessing their own risks, and they're absolutely right. The result is that using an iDevice is pretty darn safe, and the security is pretty darn good, even for people who haven't done advanced study in computer security. There's obvious disadvantages to Apple's approach, and you don't have to like their tradeoffs, but you should at least consider what Apple is doing and why before condemning them.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    7. Re:To recall? by MrKrillls · · Score: 1
      I did consider what Apple did and found their behavior unacceptable and their explanations inadequate. Apple could have done a better thing by getting that update to indicate by on-screen notifications that a data security danger may exist on this particular user's phone and recommend that certain features be disabled or the phone be fixed. Or even disable the fingerprint readers entirely to avoid the danger. Apple could have passed along the general nature of the risk in layman's terms. That sort of notification to the user is reasonable and would have allowed the user to make appropriate decisions.

      Yes, you are absolutely right that users screw things up royally. They click on sketchy links, download attachments from mystery emails. They wonder why a desktop that isn't plugged in won't start. I have read pretty much all of it. But, don't you think that better informed users might make better decisions?

      Apple didn't even try to send out notifications to better inform their users that the phones in question were compromised.

      I don't want to start a flame war. I just think that bricking a lot of phones to protect against a real but statistically very small threat was to trade the certainty of injury to a large group against the slight possibility of large cost and major inconvenience to a much much smaller group. There must have been a person or two who's phones were actually compromised? But to brick how many more people's phone with no warning, when many of them they may have had a very serious need for the phones. The kindest way I can describe it is to say it seems wildly disproportionate to me, something of swatting fleas with sledgehammers.

      --
      Don't step on the baby.
    8. Re:To recall? by david_thornley · · Score: 1

      First, if you're looking for computer users that are better informed and make better decisions, try another planet, because you're not getting it on this one. We've tried, and I've concluded that relying on well-informed users making good choices is about as practical as Communism or Libertarianism in government. Great ideas, but not for this species of more-or-less intelligent life.

      These are the people Apple is trying to take care of. iDevice users are fairly safe from malware, and have reasonably good security. The reason they have these is Apple's walled garden and strict requirements, and if Apple starts bending those there will be much more malware and insecurity. Apple is going to err on the side of safety and security, because they have to.

      The phones that didn't work after the iOS upgrade were broken. Intelligent users don't change a working configuration on a broken device, because they don't know what effect a change will have. I don't think users that don't realize that are going to make really good security decisions.

      As long as you're talking about the user making security decisions and balancing risks, you're missing the point. I'm not saying that Apple didn't screw it up, or that there wasn't a better way. I'm saying that you don't really understand what you're talking about here, and that you'll be much more effective at criticizing Apple when you realize what they are doing.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    9. Re:To recall? by MrKrillls · · Score: 1

      I guess I've made my point and you have made yours. You sound as if you feel I did not listen or did not understand your points. I think I did, but simply disagree with your weightings and thus conclusions. Unlikely we will agree any more if we hammer away at it.

      --
      Don't step on the baby.
    10. Re:To recall? by david_thornley · · Score: 1

      The best we're going to do in some of these cases is understand why the other thinks their way. I think we've done that. Thanks!

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
  21. They don't want you to know by backslashdot · · Score: 1

    They know that the sum of its parts cost about $200 -- probably less .. so if you can repair it you can probably put one together in entirety for less.

    1. Re:They don't want you to know by roc97007 · · Score: 1

      Well, yes, maybe. Certainly true of PCs. There are ways to get OSX running on generic hardware. But handhelds are specialized enough that it probably wouldn't be worth it for the average person to try to build one from parts.

      The real issue, I think, is that Apple realizes that people are keeping their phones longer. There was an article in Slashdot just a couple days ago on this. Handheld market growth started out about 70% towards the turn of the century, was 14% last year, will be 7% this year, expected to drop again next year. We are on the flat end of the curve; not just market saturation, but the capabilities of the phones have reached people's expectations. People are lining up for the next incremental improvement in smaller and smaller numbers.

      Apple can't rope in enough replacement revenue on new features alone. (Side note, they seem to have lost their way on providing new features, anyway.) They have to do it on breakage.

      It just occurred to me, one possible piece of collateral damage from this is that phones aren't going to get any sturdier.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    2. Re:They don't want you to know by roc97007 · · Score: 1

      > Well, yes, maybe. Certainly true of PCs. There are ways to get OSX running on generic hardware. But handhelds are specialized enough that it probably wouldn't be worth it for the average person to try to build one from parts.

      Now that I've said that, it occurs to me that Foxconn could produce generic Apple handholds by the pallet load. With their eyes closed. I'd be shocked if they had not done that.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
  22. Apple is not for everyone by roc97007 · · Score: 1

    It's for people who have (or their parents have) enough disposable income and the right personality traits to participate in a cult-like abusive mindset. Fortunately, there appears to be enough of them for Apple to turn a tidy profit.

    --
    Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    1. Re:Apple is not for everyone by garote · · Score: 1

      LOL. 1997 called. It wants its stereotyping of Apple users back.

  23. Re: I used to think that. Then I used Apple produc by Anonymous Coward · · Score: 1

    "A number of people have gotten it to work" is exactly the reason Apple is so successful. Case in point right fucking here. I am sick of "getting it to work" . I destroyed my computer closet and then removed the entire closet from my house because fucking computer hobbies. If I am not working for my boss on the computer I am not on the computer, I am doing something outside instead of feeding my brain tumor with radiation from these stupid machines.

  24. Re:I used to think that. Then I used Apple product by Anonymous Coward · · Score: 1, Insightful

    Agreed. I'm in the same situation. I was a diehard Linux developer. Used to go to all the conferences. I remember running into Andrew Tridgell at the Ottawa Linux Symposium in the 90s - he was incredibly taken with my new little Sony Picturebook - he had just purchased a similar model and had written a webcam driver for his, but the driver didn't work on mine (North American vs. Australian models). We spent a few hours that afternoon trying to figure out why. Ah, the joys of open source and youth.

    Several years later, after buying a new laptop and discovering that the goddamned *keyboard* didn't work in Linux (without serious hacking of the kernel - $#@$ HP), I thought "maybe I'll give a Titanium Powerbook a try - I hear that OS X has Unix underpinnings now). And guess what? I haven't really looked back. Sure, I'm "licking the master's boots" (or whatever, silly person who replied above). My guess, you're a 20-something kid who's bought into the whole Linux is Freedom schtick. Good for you, you've got a lot of fun years ahead of you. Me, I'm 42 now, and I have a family. I don't have the time to rebuild kernels and fuck with X configs. I just want my tech to work. I want to be able to open a terminal and run vi and code Python - but I also want to be able to manage photos easily, and have stuff sync between my devices without having to set up and maintain servers. OH AND FOR FUCK'S SAKE, I WANT AN OS AND WINDOW MANAGER THAT CAN HANDLE HIDPI DISPLAYS WITH EASE. You know who does that? Apple. Not Linux. Not FreeBSD. Not Windows. (and don't bring up Cinnamon, or KDE Plasma or any other option - I have a Dell XPS 15 here as my backup machine, running Manjaro, and oy vey, HiDPI support in Linux Land sucks balls).

    But hey, it's OK guys. I hear that 2017 is going to be the Year of Linux on the Desktop, right?

  25. It's a religion by Kohath · · Score: 2

    What if you decided not to believe in the sinful nature of e-waste? Then you wouldn't have to feel guilty buying an item you want. You wouldn't have to worry that others around you were committing e-waste sins. People could go about their lives and be happy, without fearing the e-waste religious enforcers.

    Here's the thing: people recycle e-waste. Companies like Apple recycle e-waste. It's a problem that has been solved.

    You might want to reconsider some things and stop obsessing and moralizing about it. If you still want to believe in e-waste sins yourself, then feel free -- we still have freedom of religion here in most cases. But please stop being a problem for the rest of us.

    1. Re:It's a religion by Anonymous Coward · · Score: 0

      What if you decided not to believe in the sinful nature of e-waste? Then you wouldn't have to feel guilty buying an item you want. You wouldn't have to worry that others around you were committing e-waste sins. People could go about their lives and be happy, without fearing the e-waste religious enforcers.

      Here's the thing: people recycle e-waste. Companies like Apple recycle e-waste. It's a problem that has been solved.

      You might want to reconsider some things and stop obsessing and moralizing about it. If you still want to believe in e-waste sins yourself, then feel free -- we still have freedom of religion here in most cases. But please stop being a problem for the rest of us.

      Oh, the irony. A complaint about people being too religious against Apple in the comments to an article about Apple.

    2. Re:It's a religion by dgatwood · · Score: 1

      The bigger problem, IMO, is that Apple has stopped providing any incentive to return nonfunctional devices for recycling. For example, I have an iPhone 5 with a dead power button. According to Apple, its value is zero, even though it is perfectly usable with a dead power button. You just can't reboot it without having a power supply to turn it back on. That phone is worth hundreds of dollars in repair parts, because the case is perfect, the screen is perfect, and I replaced the battery just a few months ago. Or they could fix the power button (requires soldering, unfortunately) and give it to somebody as a refurb. Despite this, Apple won't pay me a cent for it because of that one minor issue.

      IMO, Apple's claims of trying to reduce e-waste are basically a sham. If there's no incentive to return a product for recycling, it is likely to sit on a shelf gathering dust, or worse, go into a garbage can, when it could just as easily be used to make repair parts more readily available and thus reduce the need for such extortionate repair part prices. Until Apple gets serious and starts giving reasonable gift cards in exchange for your dead phones, I will still consider e-waste to be a real problem, and I'll still consider their exorbitant parts costs to be a big part of that problem.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    3. Re:It's a religion by Kohath · · Score: 1

      IMO, Apple's claims of trying to reduce e-waste are basically a sham. If there's no incentive to return a product for recycling,

      So don't. Unless you want to. Then do. What's the problem?

      A claim of devotion to a religion is being called a sham... Who would have thought something like that could happen on Slashdot?

    4. Re: It's a religion by Anonymous Coward · · Score: 0

      For me, it isn't so much the "e-waste" so much as the environmental effects of mining (for example) rare earth metals in the first place. It's really nasty stuff. Same reason I don't believe solar power to be a good alternative for the future.

    5. Re:It's a religion by mvdwege · · Score: 2

      Because not running a serious recycling plan and providing an incentive for customers to just throw away their iWaste is foisting of an externality on the customers. And the price for dealing with that externality eventually comes down on the entire public.

      Of course, if you're fine with socialising externalities so that corporations can keep more of their profits, that will be just fine. Us sane people would rather see the corporations actually pay for those externalities.

      --
      "I know I will be modded down for this": where's the option '-1, Asking for it'?
    6. Re:It's a religion by Anonymous Coward · · Score: 0

      So... the recycling is just a way to destroy functional devices? Oh well, that is not waste. Because an iphone will easily turn into 150 grammes of glass shards and metal slivers and we know that is worth a lot in energy. Oh wait it isn't, it is about making a profit. And **** the planet.

    7. Re:It's a religion by Kohath · · Score: 0

      Because not running a serious recycling plan and providing an incentive for customers to just throw away their iWaste is foisting of an externality on the customers. And the price for dealing with that externality eventually comes down on the entire public.

      Of course, if you're fine with socialising externalities so that corporations can keep more of their profits, that will be just fine. Us sane people would rather see the corporations actually pay for those externalities.

      Apple recycles the phones they get. Anyone else can just take them to free e-waste recyclers or sell them for parts. It's not Apple's responsibility to police e-waste sinners.

      It's your religion. Why don't you go out and pay people $100 for phones worth $0?

      There's no evidence that e-waste "externalities" are costing "the entire public" anything. Mostly because most e-waste is recycled -- because recycling it is a profitable business. It's a solved problem. We're already saved.

      Go ahead and keep believing as much as you want though. Just stop causing trouble for the rest of us.

  26. there's an easy way to stop them by Anonymous Coward · · Score: 0

    dont buy apple phones. problem solved.

  27. It's a tax on stupidity by Anonymous Coward · · Score: 1

    Leave it be. Some way money has to be taken from the people who have too much of it and don't know anything better to do with it than to buy shiny things. Apple is not the worst company to which these people can give their money.

  28. Apple's stance is not unique by Anonymous Coward · · Score: 0

    The Huffington Post article also mentions that many electronics manufacturers resist this change.

  29. Re: I used to think that. Then I used Apple produ by Anonymous Coward · · Score: 1

    And yet, here you are. From a computer-equivalent device.

    Take your self-described cure-all and go outside to blow off some steam. You need it.

  30. Excellent business model by Anonymous Coward · · Score: 0

    By delivering low quality trash that is not built to last they have guaranteed themselves that the people who are sold on these devices will have to buy another. There is nothing more to it than that. If you want a working device you will pay through the nose for it because you already have. Are you just going to let that big spend go to waste because you broke it? No! You'll spend more. You're sure it was your own clumsy fault anyway, right? Nothing that costs hundreds and hundreds of dollars would be so easily broken, people would notice and they they'd never be popular! Never mind the fact that they cost way less than $200 to produce.

    A fool and their money are easily parted.

  31. The real slogan by Anonymous Coward · · Score: 0

    "I'm sorry, i know our posters say 'think differently', but our real slogan is 'no refunds'."

  32. Just wait for the apple car to come dealer only by Joe_Dragon · · Score: 1

    Just wait for the apple car to come dealer only service and based on how evil they want to be that can go all the down to lights / oil changes / battery / tires.

    1. Re:Just wait for the apple car to come dealer only by garote · · Score: 1

      It's already here and it's called a Tesla.

    2. Re:Just wait for the apple car to come dealer only by Anonymous Coward · · Score: 0

      You guys are all screaming for new, exclusive, crazy awesome cars that run on fuel no one else uses, and then you're pissed you can't just get it repaired by the walmart tech down the street who is on his second week on the job. Irony much?

  33. Re:I used to think that. Then I used Apple product by Yvan256 · · Score: 2, Insightful

    I just want my tech to work.

    This. One million times this.

  34. Good thing Android won the Mobile/Tablet war by Anonymous Coward · · Score: 0

    With circa. 70% of the market, who gives a fuck about Apple with their minority market?

  35. Repair act in Jeapordy.... by mysidia · · Score: 1

    Apple lobbyists are extremely deceitful

    They use outright lies and Total FUD to attack the proposed legislations supporting a right to repair, so the proposed New York right to repair act is in jeapordy.

    See Louis Rossmann's video on the right to repair, and how Apple lobbyists are arguing things like, Replacing a resistor in a Macbook turns the Macbook into a PC, and the repair shops don't disclose that, so there's an issue, and the independent repair shops are low quality / shady, blah blah blah.

  36. Youtube documentary by Anonymous Coward · · Score: 1

    Geeks should be familiar with the below movie.
    I've watched this onboard Onyx IFE on a flight enroute from EU to Asia.
    Made me wide awake even without sleep for 23 hours straight.

    Quick Trailer (to whet your appetite)
    https://www.youtube.com/watch?v=251qoGOqpdk

    And its Full Movie (to open your eyes)
    https://www.youtube.com/watch?v=-1j0XDGIsUg

    That's how Apple Inc. ended up in court for this evil practice which encourages consumption and electronic waste.

  37. Apple's Hardware Upgrade Treadmill by QuietLagoon · · Score: 1
    I decided to get off.

    .
    The overall cost-benefit ratio for Apple products no longer justifies their continued use in my environment.

    Apple's apparent planned obsolescence has made it difficult to justify the money required to remain on Apple's Hardware Upgrade Treadmill. I suspect, looking at Apple's declining stock price, that I'm not the only one making that decision.

    1. Re:Apple's Hardware Upgrade Treadmill by garote · · Score: 1

      Well, good for you. Personally I've been using the same Mac Pro for the past eight years, and with a minor boot patch it runs the latest OS and all the latest software just fine. So, consider your anecdote cancelled out by mine.

      P.S.: Apple has not given a crap about its stock price for about 15 years. Wall Street wankers trying to fleece day traders have, but not Apple itself.

    2. Re:Apple's Hardware Upgrade Treadmill by Anonymous Coward · · Score: 0

      You sure about your last comment?

      Seems apple is very concerned about the value of its shares since it is tied to Cooks' compensation...

      The day Apple’s CEO intervened in the market by sending a note to NBC’s Jim Cramer was the same day 280,000 of his Apple shares were scheduled to vest.

      Depending on how those shares were valued they could, in theory, have been affected by Apple’s closing price—to the tune of some $14 million.

      As it turns out, the method by which Apple values shares made that mathematically impossible. An earlier version of this story, posted before that method was made public, implied that Cook might have personally saved himself millions of dollars. That turned out to be wrong.

      In August 2011, when Tim Cook was tapped to replace the ailing Steve Jobs, Apple’s board of directors awarded him 1 million restricted stock units (RSUs), half to vest in five years, the rest in 10. At the time they were awarded, the shares were worth $323 million.

      At Cook’s request, the terms under which those shares are distributed were changed two years later; the shares now vest on a yearly basis, according to a complicated formula that includes an incentive tied to the company’s performance.

  38. I still do boycott Sony by Lonewolf666 · · Score: 1

    Not all products (I still like their headphones), but...

        -For everything that has a processor and might eventually need a firmware upgrade Sony is right out. Because I think it would be an invitation to pull crap like with the PS3 (advertised with Linux support, then removed Linux support as a "security upgrade") again.

        -Software is right out because I don't trust them not to pull a rootkit again.

    In short, I wouldn't buy anything but analog equipment from Sony. If digital stuff is 90% of their business (just guessing), it amounts to a 90% boycott.

    --
    C - the footgun of programming languages
    1. Re:I still do boycott Sony by Anonymous Coward · · Score: 0

      So you are not in fact boycotting Sony. You're still buying the Sony products you want, which is what you would have done anyway. If you had bought a PS3 you would have probably still said you were boycotting Sony albeit with a slightly different excuse.

  39. Or maybe.. just MAYBE.. by roadhog95 · · Score: 1

    ...you idiots could just take better care of your crap. Fascist as it sounds, some technologies shouldn't be available to ALL people. A house painter with messy hands using an Ipad? Seriously??

    I have seen this and much worse. The so called "underprivileged" have two choices.. Pay for Privilege, or re-educate and re-purpose themselves.. there is no "grey area"

    --
    Bitch you KNOW the side.. WORLD MAFUCKIN WIDE..
    1. Re:Or maybe.. just MAYBE.. by Z00L00K · · Score: 1

      Well, sometimes it's just pesky things that breaks, in which case a repair would be better than tossing the $600 device that's just a few months old.

      But for me I ended up with a new phone because the battery couldn't be replaced. And that sucks pretty badly - phones designed to not allow replacement of battery.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
  40. Long term = cheap / recyclable. Get over it. by patniemeyer · · Score: 1

    When some future iPhone is hermetically sealed in sapphire are you going to complain because you can't repair it?
    How about when the case it formed using liquid metal technology and there are no seams to open?

    Can you repair the CPU in your desktop? No? You mean you throw away a two billion transistor machine because one NAND gate is bad? Why don't you get in there and repair it? Or more to the point why aren't you bitching about Intel conspiring to keep you from fixing it by sealing the CPU case and not using TO-92 sockets so you can pop them out?

    Our kids aren't going to be repairing this stuff - they are going to be 3D printing a new one and hopefully properly recycling the old one.

  41. Re:I used to think that. Then I used Apple product by Socguy · · Score: 4, Insightful

    It all just works, assuming that you only want to use it for whatever apple decides to allow you to do...

  42. Steve (blow) Jobs by Anonymous Coward · · Score: 0

    Tim (suck) Cook

    Why would you buy an Apple? It is a walled garden. Look it up. To even see your specs you have to xray the device. Look it up. The CEO is gay. Do you always buy buttfuck devices?

    gtfo.

    1. Re:Steve (blow) Jobs by Anonymous Coward · · Score: 0

      Tim (suck) Cook

      Why would you buy an Apple? It is a walled garden. Look it up. To even see your specs you have to xray the device. Look it up. The CEO is gay. Do you always buy buttfuck devices?

      gtfo.

      True. http://www.dailymail.co.uk/news/article-3582640/Open-sewers-mildewed-walls-one-toilet-FORTY-people-Shocking-pictures-dirty-dormitories-Apple-s-iPhone-workers-live-like-animals.html

      So much for classy Apple brushed aluminum.

      http://www.bbc.co.uk/news/technology-30548468

      Typical gay behavior.

  43. If You Are Stupid Enough To Buy Apple Products by zenlessyank · · Score: 1

    Then you get what you deserve. Apple has always sucked and always will.

  44. Not just about Apple! by l.a.rossmann · · Score: 1

    Hi,

    As a big supporter of this bill, I want to make the point that this is not just about singling out Apple. I discuss Apple products a lot because I can give good examples, since it is what I work on day in day out every day. However, I believe this bill will be beneficial long into the future as a tool and an example for other companies to follow. There will be many new technologies that we cannot even imagine right now coming out over the next 50-100 years, and it'd be nice if there were a precedent set in the early 2000s that hey.... it shouldn't be illegal that the repair guy down the street have a manual that tells him what the value of the resistor is here so he can fix the product.

    I am aware that this entire industry will go through many changes to the point that I do not recognize it anymore over the course of my lifetime, but I'd like to see those changes made with a mindset other than "you rent this device until it dies"

  45. Re: I used to think that. Then I used Apple produc by Anonymous Coward · · Score: 0

    You can install and run whatever the fuck you want on a MacBook, so why are you referring to?

    Or just sit back and keep drinking the kool-aid schmuck

  46. Re: I used to think that. Then I used Apple produc by Anonymous Coward · · Score: 0

    These are no real machines. Good luck doing doing actual work on a chrome book.

  47. Re:I used to think that. Then I used Apple product by Thanatiel · · Score: 2

    Exactly.

    On a trip around Japan, I had some hardware issue with an 64GB SD card that simply died on me.
    Since I bough two of these (original and backup) I tried to make a copy on a (new) third one.
    The plan was to use an iPad (4?) and the (expensive) thunderbolt sd-card adapter.
    I was able to read the pictures from the card, but to my surpise, it was not possible to write the pictures back on the backup. Read-only ? How braindead is that ? I took a mental note never buy an apple device myself, and managed to do what I wanted with the help of a Raspberry Pi (Total price, about the same of the useless adapter)

    And don't get me started with the convoluted way you need to go though to export pictures.

    --
    Irrelevant news and morons using moderation to mod down what they disagree on. 2018 resolution: so long.
  48. Sounds like a class action suit in the waiting by Anonymous Coward · · Score: 0

    This sounds like a class action suit is just waiting to happen. Bricking the phone so it is wiped and useless for a simple repair not using an authorized Apple component or service center seems to be something that should be disclosed to the consumer before purchasing the phone. At worst, such a "feature" should void a warranty, not destroy the product.

    Since Apple charges almost as much for a repair as a new device, it would seem that this practice is not meant for security measures but to line their own pockets. Why isn't the Justice Department looking into this?

  49. Who cares by Anonymous Coward · · Score: 0

    If you own Apple products, then fuck you. Nobody else cares about this.

  50. Dialling that up... by zkiwi34 · · Score: 1

    My Macbook Pro has battery issues twice, and Apple gave me new batteries for free. My wife had a Macbook, the case cracked, Apple gave her a new Macbook Pro. I don't know if we're just lucky or not, but I don't think so.

    1. Re:Dialling that up... by macs4all · · Score: 1

      My Macbook Pro has battery issues twice, and Apple gave me new batteries for free. My wife had a Macbook, the case cracked, Apple gave her a new Macbook Pro. I don't know if we're just lucky or not, but I don't think so.

      Those stories abound, especially if you have AppleCare. But even when not, Apple tends to bend-the-rules in the customer's favor a LOT when it comes to repair.

      Now, cue the Slashtards with 5 examples of the opposite experience. Just because.

  51. Great business for me by thundercattt · · Score: 1

    Makes for good business for me. I offer Apple repairs locally for about $100 bux. Although it doesn't have the "Apple touch" that allows them to justify that price, I'll repair em all day long instead of them.

  52. Re:Long term = cheap / recyclable. Get over it. by garote · · Score: 0

    You forget - this is Slashdot.

    The only people still lurking around this dump are old-guard types who thoroughly believe that the particular level of modularity in the products that they personally grew up with is the _right_ level of modularity to ensure basic human rights and freedoms.

    So it doesn't matter if you don't know where to mine lithium -- and it doesn't matter if you don't know how to manufacture a wafe-thin battery -- but By God, it matters like hell that you know how to unscrew a case and swap a battery yourself. You're just not A Man if you can't.

  53. Re:I used to think that. Then I used Apple product by I75BJC · · Score: 1

    Then, when you really get it just the way you like, Google stops the updates. Wow! Google just shoot Chromebooks in the foot. 5 Year life for Chromebooks.

  54. Re: I used to think that. Then I used Apple produc by Anonymous Coward · · Score: 0

    Why the fuck were you trying to backup a giant SD card via a tablet? Couldn't you find an internet café or something?

  55. Missing the Big Picture by patdissent · · Score: 1

    I am not understanding the school yard squabbling going on here. It's not about Mac / PC / Android. The point of this was stemming e-waste and this/these "bill(s)" will do precisely NOTHING to stop it.

    Cue the righteous indignation.

    Before you go all ninja-flame-war on me, please answer this one simple question : Exactly what difference does it make if the widget ends up in the landfill 3 years from now, or 7 years or 10 years? It occurs to me it is STILL ending up in the landfill, so the whole "I want to fix it myself" issue seems like a ruse that doesn't really benefit everyone. The reality is still that software WILL be written that will outstrip the ability of the processor to move that much information, then the device will be traded in and thrown away no matter what. As I see it, nothing in the bill(s) will do jack to stop it. Nothing in giving you the ability to "work" on your own devices will stop that.

    So let's be honest here and drop the pretenses of saving the planet. You aren't saving the planet one iota. Y'all are just a bunch of cheap bastards that want to have your cake and eat it, too. I have little to no problem with that, but please... let's stop ascribing noble intentions to horribly greedy acts.

    1. Re:Missing the Big Picture by mvdwege · · Score: 1

      Exactly what difference does it make if the widget ends up in the landfill 3 years from now, or 7 years or 10 years?

      Do you have to work at being this stupid, or do you work for Apple PR?

      If a widget has an expected lifetime of 3 years instead of 10, then including replacement widgets means that after 10 years you have 3 times as much waste.

      For fscks sake, this is grade school level maths.

      --
      "I know I will be modded down for this": where's the option '-1, Asking for it'?
  56. Wow! by Anonymous Coward · · Score: 0

    TIL, Slashdot is still around. Ooooh, and they switched from making Microsoft and Bill Gates the bad guy to Apple now! Do we have a little fun icon showing Steve Jobs or Tim Cook as a borg?

    Imagine a Beowulf cluster of those! AMIRIGHT! WOOO!!! HIGH FIVE!!!! Hey CmdrTaco? How's all that cash you got from selling this site to the highest bidder? Ooops, the only picture I could find of you has you on a MacBook! D'OH! How's that going to look to your OSS, RMS-Worshiping fans?

    1. Re:Wow! by Anonymous Coward · · Score: 0

      TIL, Slashdot is still around. Ooooh, and they switched from making Microsoft and Bill Gates the bad guy to Apple now! Do we have a little fun icon showing Steve Jobs or Tim Cook as a borg?

      Imagine a Beowulf cluster of those! AMIRIGHT! WOOO!!! HIGH FIVE!!!! Hey CmdrTaco? How's all that cash you got from selling this site to the highest bidder? Ooops, the only picture I could find of you has you on a MacBook! D'OH! How's that going to look to your OSS, RMS-Worshiping fans?

      They have a lot of money (people paid them) and they are fucking you up with it. Why are you their little bitch?

      Linux is everywhere already including Android. Stallman is smarter than you even if he does eat his feet.

  57. On the contrary by Dr.+Evil · · Score: 1

    People throw out their Apple products because they damage them beyond economic repair or they've served for 5years+ (but still have a resale value)

    Can you say the same for the rest of the industry?

    1. Re: On the contrary by Anonymous Coward · · Score: 0

      Citation needed

  58. Re:I used to think that. Then I used Apple product by yithar7153 · · Score: 1

    I wasn't suggesting it for ChromeOS usage as I am aware of the EOL policy. I was suggesting installing GalliumOS on it as it's a derivative of Xubuntu and fine-tuned for Chromebooks. But you could install any flavor of Linux on it really. Lubuntu's also a good option.

  59. Re:I used to think that. Then I used Apple product by Anonymous Coward · · Score: 0

    The point of the post you replied to was that you could install Linux OOTB on most chromebooks. So why should we care if Google stops the updates?

    It's the best of both worlds really, you get a cheap set of hardware that "just works", and when the manufacturer EOL's it you can install Linux and it will continue to "just work".

  60. Re: I used to think that. Then I used Apple produc by fluffernutter · · Score: 1

    I have trouble with a lot of open source software on mac. So if I go with windows or linux usually I can get functionality for free. Inkscape is one terrific piece of software that comes to mind. Heck, even if you want to get an equivalent of MS Paint on a mac, usually you have to shell out some dough. There is one version for Mac that someone tried to do but it was terrible.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  61. *sigh* by Anonymous Coward · · Score: 0

    Apple doesn't stop you from replacing your own parts. You're free to do so! However if you think that ANY company would then bend the knee and continue catering the warranty or technical service, then you have no basic understanding of how warrantees work.

    The fact that they even offer a discounted replacement product is amazing. Find me another company that does this.

    Plus the prices on this are wrong. Most kiosk locations and phone insurance companies charge more for phone screen repairs.

  62. Re: I used to think that. Then I used Apple produc by Anonymous Coward · · Score: 0

    Then I tried to download photos from my iPhone without any iWare or install a printer... Ubuntu just works here.

  63. Re: I used to think that. Then I used Apple produ by Anonymous Coward · · Score: 0

    "you shouldn't want to do that". I heard that so often, obstructing my progress...

  64. Re:Hardly Secret by macs4all · · Score: 1

    Their business model is built around Joe Consumer replacing failing/out-dated products every 24-36 months. That's why they're the most successful corporation on the planet ever.

    You can THINK that all you want; but in the case of EVERY Apple-owner I know (and that is more than a few), ALL of them KEEP their Apple products until the proverbial "wheels fall off". Which for an Apple product, is a LONG-ASS-TIME.

    In fact, out of the people I know that are Apple owners, I have the newest computer (a 2013 non-Retina MacBook Pro), and the newest phone (iPhone 6 Plus). But, other than an iPad mini that another friend got for a gift last Christmas, NONE of my Apple-owning friends has made an Apple purchase since about 2010.

    But also, out of that group, there have only been 2 hardware failures. Both, were batteries. One on a 2009 MacBook Pro, and the other on a 2010 MacBook Pro, both started to bulge and had to be replaced (which is a 5 minute User-Accessible repair, BTW). I also Upgraded an HD in a friend's 2009 iMac. Took about an hour. I hear the newest ones are a bit more challenging, though.

    I take that back; I know of 3 hardware failures. Another friend had a power supply failure in his water-cooled Quad-CPU G5 tower a number of years ago. He replaced it himself. He eventually gave that G5 to me, and it sits quietly being an iTunes, Home Security (and other) Server. Not very power-efficient; but way too great an example of industrial engineering to just throw-out, until it finally gives up (if it ever does!).

  65. Re:I used to think that. Then I used Apple product by macs4all · · Score: 0

    I used to think that. I was a diehard Linux user. I'd waste hours of my time building my own PCs. Then I tried a MacBook Pro at work, and I found out just how much I had been missing. It just plain worked.

    Watch it! They'll call you an "Apple Shill" just like I get called EVERY. SINGLE. DAY. on Slashdot.

  66. Not even one company left with one by Anonymous Coward · · Score: 0

    Shred of decency nor a politician that wants to do the right thing.
    When the empire crumbles.

  67. Re:I used to think that. Then I used Apple product by macs4all · · Score: 1

    It all just works, assuming that you only want to use it for whatever apple decides to allow you to do...

    Let me guess: You've never even TOUCHED a Mac, have you?

    Pop open Terminal and see what you think about Macs being "locked-down". Then fire up XCode (FREE, BTW), and tell me that Apple> decides what you can do with your computer.

  68. Re: I used to think that. Then I used Apple produc by macs4all · · Score: 1

    Heck, even if you want to get an equivalent of MS Paint

    OMFG!!! You're holding-out MS Paint as an example of "Software not available on the Mac"????

    Seriously?!? I've used MS Paint for years, and believe you, me, I wouldn't hold it up as a shining example of ANYTHING...

    Besides, this Search seems to show SEVERAL highly-rated Freeware examples of Paintbox software for OS X. In fact, the first one I looked-at from that MacUpdate search, "Paintbrush" is not only Open Source and Free, but is pretty-much an equivalent to MS Paint. So, What's YOUR problem that you can't seem to find anything suitable?

    And BTW, NEWSFLASH: NOT EVERY PIECE OF SOFTWARE HAS TO COST ZERO DOLLARS TO BE WORTHWHILE!!!

    If someone feels like they deserve $5, $10, or $20, AND YOU LIKE THE SOFTWARE, FFS, PUT A CROWBAR IN YOUR WALLET!!! Most of those companies have a Free Trial period, anyway (something I admit that really do wish that ANY of the "App Stores" (regardless of platform) would start allowing, though)

    But, Damn! Even Pixelmator, which is a DAMN sight more full-featured than MS Paint (and in fact, is closer to The Gimp or Photoshop), is only $30, and it has a Free Trial.

  69. No they are not. by Charcharodon · · Score: 1

    Apple is keeping me from repairing my Samsung?

    1. Re:No they are not. by Anonymous Coward · · Score: 0

      Apple is keeping me from repairing my Samsung?

      Thanks Obama.

  70. Fighting a war....because you don't own the phone. by hackus · · Score: 1

    Which, I am not sure why this is a surprise. We live in a corporatist fascist state, with cherry picked elements of communism/socialism thrown in for just enough chaos.

    Since 2007 this has become not only a political force but an economic one.

    YOU can't OWN _ANYTHING_.

    You can't own a house, because if you dont or can't pay the $3K in taxes per year, they come and seize the $200K house, which is what they hope for anyway.

    You can't own a car in some states if you don't have insurance otherwise they seize the $30K vehicle because you didn't pay the $1200 for last years insurance.

    Also planned.

    You don't own anything you buy, because markets have to be controlled and rigged for a few set of players, including repairs on the products you sell. (Well, don't forget the special deals you get to work out too with you and your elite friends as you scheme behind closed doors rigging elects and laws so you can get away with this sort of nonsense....i.e. Bilderburg...Congress, EU unelected commissars).

    --
    Got Geometrodynamics? Awe, too hard to figure out? Too bad.
  71. Re:I used to think that. Then I used Apple product by macs4all · · Score: 1

    I was able to read the pictures from the card, but to my surpise, it was not possible to write the pictures back on the backup.

    First off: "Expensive"? $30? You must be on a pretty tight budget. How much did your hotel room cost? Howabout dinner?

    Second: I would bet you actually can read and write with the Apple card reader; but I haven't found an answer for that for sure.

    However, here is a product that is a compatible Third-Party Lightning (not Thunderbolt as you claimed) card-reader, that definitely CAN read and WRITE, so it probably isn't a restriction in Apple's driver.

    Oh, and try out "GoodReader" next time. SO much easier for transferring ANY type of data to/from an iOS Device. Best $5 you'll ever spend!

  72. Re: I used to think that. Then I used Apple produc by fluffernutter · · Score: 1

    Paintbrush was the one I tried, it wouldn't draw anything on the screen and then it crashed. I didn't say MS Paint was good software, on the contrary it is a minimal piece of crap; but my point was it is more than Apple provides for their users.

    Some software I do pay for, sometimes I donate to open source. All I'm saying is, if a platform isn't worth the time of people who are donating their hours to develop it then I don't want it either. On the other hand, if the software is worth the money then people shouldn't have to be forced to purchase it.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  73. Re:I used to think that. Then I used Apple product by fluffernutter · · Score: 1

    I strongly urge you to try Elementary OS. Built on Ubuntu 14.04 but they finally did the UI right. Seriously, I've tried all the major distros and I don't know what Linux devs are thinking. There is something inherently wrong with their memory management with all the choppiness and touch optimized crap. Elementary OS got it right. I didn't even feel a need to replace the built in dock although it could admittedly use a bit more eye candy.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  74. Re: I used to think that. Then I used Apple produ by k2r · · Score: 1

    > my point was [MS Paint] is more than Apple provides for their users

    Or that pathetic excuse for a troll could just open Apple notes and draw along.

  75. Re: I used to think that. Then I used Apple produc by macs4all · · Score: 1

    Paintbrush was the one I tried, it wouldn't draw anything on the screen and then it crashed.

    Then why didn't you try one of the other DOZENS of Applications listed on the MacUpdate search I provided?

    if the software is worth the money then people shouldn't have to be forced to purchase it.

    WTF are you smokin', Jackson? And can I have some?

    That wasn't even a SANE thought.

  76. Re: I used to think that. Then I used Apple prod by Anonymous Coward · · Score: 0

    Last I checked there was a charge for note.

  77. Re: I used to think that. Then I used Apple produ by Anonymous Coward · · Score: 0

    Some us see outside the cage of capitalism.

  78. Late to the party, but iPhones are cheap to repair by inflex · · Score: 1

    Out of all the major brands that I repair, iPhones are typicall the cheapest and easiest to repair and spare parts are plentiful ( though not Apple-blessed ), and contrary to people still thinking of the first iPhones, since the 3/3GS they've always used screws for assemblies; yes, there's some 2 sided tape as an addition to halt screen wiggles on the 4/4S but beyond that iPhones are very repairable. HTC, stuff that, throw it out, 2 sided tape, kapton tape, crazy clips. Samsung, used to be good with the S2, 3, 4 and similar era Notes, but as of the S5 it's a disaster and the replacement screens cost a small country. Nokia has some very nice to repair models and replacement screens are sensibly priced by few people seem to have them.

    Now, if we talk about iPads/iPods, I absolutely agree, nightmares :(

  79. Re: Fighting a war....because you don't own the ph by k2r · · Score: 1

    > if you don't have insurance otherwise they seize the $30K vehicle because you didn't pay the $1200 for last years insurance.

    And I say $deity bless them seizing every uninsured car before its irresponsible owner has the chance to hit me on the highway, possibly ruining my life and not being capable to at least pay for the expenses.

  80. I hope... by Anonymous Coward · · Score: 0

    ..you read all the previous comments to make sure that you're not just repeating what someone else has said ;)

  81. Re: I used to think that. Then I used Apple produ by macs4all · · Score: 2

    Some us see outside the cage of capitalism.

    And some of us just expect a free ride for everything.

    Welcome to the Entitlement Generation...

  82. Re: I used to think that. Then I used Apple produc by Anonymous Coward · · Score: 0

    People who stuck with Microsoft also had similar experiences probably.

  83. Quite reasonable, actually. by pauljlucas · · Score: 1

    It's no secret that Apple makes a ton of money by charging 'astronomical' fee for replacing and fixing display and other components of iPhone and iPad (as well as Mac line).

    My hard drive on my out-of-warranty iMac died. I called a couple of local Mac repair shops in San Francisco and got quoted prices. I also got a quote from Apple: theirs was only $5 more than one of the local guys (that, as it happened, called me back to say that they couldn't actually do the repair) and about $40 less than the other. I was actually pleasantly surprised with Apple's price.

    --
    If you reply, do so only to what I explicitly wrote. If I didn't write it, don't assume or infer it.
  84. One law we desperately need... by nightfire-unique · · Score: 1

    All electronic devices must have either:

    1. User replaceable batteries (using standard tools and nothing fancy)

    A 10-year unlimited free battery replacement service with prepaid shipping in both directions, and a minimum 3-day turnaround.

    --
    A government is a body of people notably ungoverned - AC
  85. Or maybe those people are already smarter than you by Brannon · · Score: 1

    For example, they know that Apple recycles their products--there's no pileup of toxic waste.

  86. You must really hate your microwave. by Brannon · · Score: 1

    and your washing machine, dryer, dish washer, toaster, blender and car.

  87. So, you're a delusional liar. by Brannon · · Score: 0

    but it doesn't matter because there are enough other delusional liars to +5 your comment. And this is why Donald Trump exists, because truth doesn't matter anymore. You just need enough ignorant assholes who are willing to agree with whatever made-up shit you spout off and the lie becomes the truth.

    Please, please try to make the case that Apple is "helping the government spy on everyone" instead of, you know, doing the exact opposite of that.

  88. Re: Or maybe those people are already smarter than by Anonymous Coward · · Score: 0

    Just watched documentary where Apple ewaste was shipped to Ghana.

  89. and then released an updated that unbricked them. by Brannon · · Score: 3, Informative

    The update included additional security checks of the secure enclave (including the fingerprint sensor) and thus unintentionally bricked devices with third-party replaced fingerprint sensors.

    Apple released an update to unbrick those phones once they knew about the problem.

    But, yeah, if it makes you feel better to lie on the internet then please feel free.

  90. It's for people who have a life. by Brannon · · Score: 1

    and (a) don't need to spend their life fiddling with their electronic devices to get them to work, (b) can afford to purchase a decent product, and (c) don't feel the need to mock other peoples' choices in electronics.

    1. Re:It's for people who have a life. by david_thornley · · Score: 1

      (d) want to have safe and secure computer operations without having to learn too much about computer security.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
  91. Re:I used to think that. Then I used Apple product by Anonymous Coward · · Score: 0

    At least you get paid for being a shill, being a fanboy is just embarrassing.

  92. Let's make it clear by Anonymous Coward · · Score: 0

    The only mobile device that gets the screen changed is the iPhone. Any other iOS device gets a full unit swap. That means a brand new device for a far cheaper price. The Geniuses cannot open an iPod touch or iPad no matter the generation. If you have AppleCare+ (which is a bargain compared to that Asurion Insurance your carrier provides) you get a brand new iOS device for $49-$99. Before you go writing articles and spreading hate, how about you do some research on Apple.com and educate yourself. I also have to add, when your android device breaks where do you get it fixed?

  93. Re:I used to think that. Then I used Apple product by macs4all · · Score: 1

    At least you get paid for being a shill, being a fanboy is just embarrassing.

    Not a "fanboy", just someone who has had enough other experience to appreciate the insane level of detail to which Apple's products are designed and manufactured.

  94. Why isn't replacement cheaper by Anonymous Coward · · Score: 0

    Shouldn't have to pay twice for patent royalties, profit, etc, so why dont they exchange it at cost if its before the expected life of the item

    1. Re: Why isn't replacement cheaper by Anonymous Coward · · Score: 0

      Back in the day there used to be white MacBooks, not the titanium stuff you see now. Those would take a beating, so when one came in for warranty repair, they couldn't dispute it due to damage caused by the owner. They "lost" money on those repairs, so much so that they discontinued using the white plastic casing and now use the stuff that dents if you look at it wrong. This gives Apple the ability to deny a warranty repair.

      You either pay for it at a ridiculous rate, or you buy a new one and give Apple the satisfaction of touting at their next keynote broadcast at how popular the Apple product is based upon sales. It makes one wonder (although I'm sure Apple will never tell) exactly how much of those new device sales occurred due to replacement of a nonfunctional device versus an actual sales of a device to a new customer, or a customer seeking an upgrade.

  95. Re:I used to think that. Then I used Apple product by Anonymous Coward · · Score: 0

    Bro, get a system76 laptop. It offers the just works experience for Linux. And if you want to muck about in the internals, try a new GUI, or install your favorite oss software, its at your discretion.

  96. Re: I used to think that. Then I used Apple pro by k2r · · Score: 1

    There never was a charge for note.
    Does that logically mean you never checked?

    (Btw: your point should have been: "adding a drawing is only possible in notes on iOS)

  97. Re: I used to think that. Then I used Apple produ by fluffernutter · · Score: 1

    Hey if the opportunity is there I'm going to take it. When capitalist business people do that it's called good business.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  98. Re: I used to think that. Then I used Apple pro by fluffernutter · · Score: 1

    No I actually did check. Unless I'm thinking of the wrong software. A business partner made a presentation for me and I wanted to read it but there was not linux or windows version and it cost $30 in the Apple store.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  99. /. Unfortunate by Anonymous Coward · · Score: 0

    Unfortunate that every article post now turns into a flame war. Use to have civil discourse.

  100. Re:and then released an updated that unbricked the by ToddInSF · · Score: 1

    Uhmm... If you can unbrick something with a firmware/software update, it wasn't really bricked to begin with. So before you call anyone a liar, maybe you should also stop being just as much of a liar yourself !

  101. It's Not Only iDevices by Anonymous Coward · · Score: 0

    Apple just de-certified the company my employer used to fix MacBook Pro devices, forcing my organization to send warranty repairs directly to Apple.

    Given that Apple is now releasing buggy software like Microsoft, they have lost any vestige of creating a superior product. Given the add ons and extensions out there, your best bet for a basic computer is a Chromebook.

  102. It's fine if you don't understand technology by Brannon · · Score: 2

    I just don't understand why you want to post to a tech blog if you don't understand tech. If you have trouble understanding this article then you can probably get the neighbors 9 year old to explain it to you:

    http://techcrunch.com/2016/02/18/apple-apologizes-and-updates-ios-to-restore-iphones-disabled-by-error-53/

  103. Re: Or maybe those people are already smarter tha by Anonymous Coward · · Score: 0

    Third world 'recycling' - repair and resell what you can, throw the rest in a burn pile so the village children can pick out the metal bits.

  104. We need LAWS that require products to LAST by Anonymous Coward · · Score: 0

    It's fine to publicise these fact, but we need to promote sustainability at all levels and all stages of products' life-cycles.

    The first thing we need is to demand legislation that makes it an OFFENCE to sell products that have built-in obsolescence.
    This kind of legislation would require product developers to INTERNALISE the cost of obsolescence, taking back ALL product for FREE and make repairable, robust products designed to be upgradeable.

    Yes, this would put pay to ALL my Apple products, but I (and millions like me) would happily swap the convenience of my iPad Mini for a repairable machine that would last 30 years.

    Consumption rates MUST DECLINE RAPIDLY, else we have absolutely no way of beginning to clean up the oceans of waste we have created.

    1. Re: We need LAWS that require products to LAST by Anonymous Coward · · Score: 0

      I agree, the planned obsolescence is getting out of hand, however most people in the computer industry will also tell you that a 30 year old machine will not handle the newer demands. There does, however, need to be a balance, not to mention a requirement that all replaceable technology be made with parts that can be recycled. The organization I work in refreshes the technology every 3-5 years. It could probably go 5-10 years before refresh, however the Apple Care usually lasts 3 years. Lately we have had a rash of HD failures from Apple Devices, conveniently within a few months after the warranty has expired. We are replacing the drives with WD models, which seem to be performing better than the crap Apple uses now. Let's just say more and more of our Apple devices are getting replaced with Chrome.

  105. Re:I used to think that. Then I used Apple product by phorm · · Score: 1

    That must have been a long time ago, because I haven't had to do the majority of those things for a *long* time. The most annoyance I had when when I bought an APU and had to wait a few weeks before AMD had a proper driver to support it, or possibly when trying to get surround from a HDMI on a specific device that had a weird integrated chipset.

  106. Re:I used to think that. Then I used Apple product by Thanatiel · · Score: 1

    First off : I would consider a $30 metal pin or a $1000 toilet paper sheet expensive. This is a stupid piece of hardware worth about 10 EUR, but since it's Apple it costs closer to 50EUR here. So yes : expensive. Not that it is relevant but if you must know around the Hanami, a good hotel room cost about 200EUR/day and the meal typically from 50EUR up to 250EUR. The thing is : they are worth it.

    Second: for being able to write back : http://www.apple.com/shop/ques...

    Thanks for the product reference, but now I've got the linux/arm box way. Easy, light, small, and I can do whatever I want with it.

    --
    Irrelevant news and morons using moderation to mod down what they disagree on. 2018 resolution: so long.
  107. Negative Feedback by jman.org · · Score: 1

    This is precisely why I'm still running on a seven year old MBP.

    Though with only a core-2 duo CPU it's quite a bit slower than current models, you can actually upgrade memory and repair it all by yourself!

    Hopefully Fake Tim Jobs will wake up one day and realize that by making the hardware impossible to work on, Apple is alienating the very tech savy people who came to love said machines in the first place.

    Am never buying another Mac until they dump the glue and soldered memory.

  108. Re: I used to think that. Then I used Apple produ by david_thornley · · Score: 1

    I used to hang around Stack Overflow, mostly answering C++ questions. There were two types of questions I found frustrating. One was the really vague type, usually from someone who wasn't all that good at English. Unfortunately, they tended to compensate for their lack of English communication skills by writing very little, rather than going into details in bad English and erring on the side of saying too much.

    The other type was "I want to do a dumb thing, how do I do it?". This was invariably a case of someone having a problem, coming up with a bad idea on how to fix it, and posting problems with their incorrect solution rather than the original problem. In this case, Thanatiel had a problem concerning how to back up a big SD card, came up with a solution that didn't work, and is upset about it.

    I'm not really fond of Apple's information flows, but there are better ways to do that, and there's got to be a place or three in Japan where you can get something technical done.

    --
    "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
  109. Re:I used to think that. Then I used Apple product by Coren22 · · Score: 1

    Well, at least you earn all that shilling money. Who else would be posting so many glowing reviews about how awesome Apple is on a story about Apple being shits about allowing third party repairs and overcharging for the repairs they offer.

    --
    APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
  110. Coren22 the liar = "Run, Forrest: RUN!!!", lol by Anonymous Coward · · Score: 0

    Coren22 quoted and outed as a proven liar https://slashdot.org/comments.... + he ran when asked questions https://slashdot.org/comments.... ? Give us a break. You're a piece of shit fake name online do nothing troll nobody that knows shit and does nothing of any value.

    1. Re:Coren22 the liar = "Run, Forrest: RUN!!!", lol by Coren22 · · Score: 1

      Wow, outed and proven telling the truth...yup.

      And ran away by responding to all your points, you really win there.

      Good luck with that mental disorder, it must be pretty profound for you to believe you won on those two links.

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    2. Re:Coren22 the liar = "Run, Forrest: RUN!!!", lol by Anonymous Coward · · Score: 0

      Coren22 show you've done better security software or guides APK was paid for in security. You can't. You're caught lying quoted doing it too Coren in those links. A fake name online using loser like you can talk all day but when it comes down to proving things regarding yourself your type can NEVER manage it and you wonder why nobody will ever believe you? Please. Mental disorder? I read you're an autistic retard as well as a compulsive liar that can't back up your lies. Prove you work in computing security Coren22. Prove it. You can't. You've proved you're a bullshit talker behind a fake name online and an untrustworthy nobody that you'll always be.

    3. Re:Coren22 the liar = "Run, Forrest: RUN!!!", lol by Coren22 · · Score: 1

      Why would I prove anything to you? I'm not the one making massive security blunders. You try to appeal to authority to prove yourself right, I just link to sources for the information about why you are wrong. You couldn't catch a sloth, let alone me in a lie, as I never lied.

      Aww, insults also, it is so sweet you think so much of me that you have to try and insult me as if that changes anything I said.

      I read you're an autistic retard as well as a compulsive liar that can't back up your lies.

      I have mild autism, the rest of that you must be reading your own comments as none of it is true. Keep up the act, but everyone knows you failed yet again to prove me wrong.

      https://slashdot.org/comments....

      As far as my work in security goes, I already answered you, I don't need to prove it, I already proved it with my knowledge. The things I work on are proprietary and cannot be shared on the internet. Considering that you still have yet to publish your source code to prove your trustworthiness, it is amazing you keep asking for my work so that you can steal it. Me posting my work won't prove you right, and likely, since you can't understand basic concepts like bridges and man in the middle attacks, you wouldn't even be able to understand what my work means.

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    4. Re:Coren22 the liar = "Run, Forrest: RUN!!!", lol by Anonymous Coward · · Score: 0

      Coren22 you don't have any work of your own at all as you ran from that question here https://slashdot.org/comments.... so do you think your further lies can make anyone think otherwise? Guess again. You fail.

  111. Re:I used to think that. Then I used Apple product by macs4all · · Score: 1

    Well, at least you earn all that shilling money. Who else would be posting so many glowing reviews about how awesome Apple is on a story about Apple being shits about allowing third party repairs and overcharging for the repairs they offer.

    God, I WISH I was being paid!