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Google Fiber To Cut Staff In Half After User Totals Disappoint, Says Report (dslreports.com)

An anonymous reader quotes a report from DSLReports: Sources claim that Google Fiber has been disappointed with the company's overall number of total subscribers since launching five years ago. A paywalled report over at The Information cites a variety of anonymous current and former Google employees, who say the estimated 200,000 or so broadband subscribers the company had managed to sign up by the end of 2014 was a fary cry from the company's original projection of somewhere closer to 5 million. Google Fiber has never revealed its total number of subscribers. A report last October pegged the company's total broadband subscribers at somewhere around 120,000, though it's unclear how many of those users had signed up for Google Fiber's symmetrical 5 Mbps tier, which was originally free after users paid a $300 installation fee. Disappointed by sluggish subscriber tallies, The Information report states that last month Alphabet CEO Larry Page ordered Google Fiber boss Craig Barratt to cut the total Google Fiber staff in half to roughly 500 people. That's a claim that's sure to only fuel continued speculation that the company is starting to get cold feet about its attempts to bring broadband competition to a broken duopoly market.

112 of 204 comments (clear)

  1. Bring it to my area by Anonymous Coward · · Score: 5, Insightful

    I'll sign up anytime, any day! Get me out of Comcast and I'll be happy!

    1. Re:Bring it to my area by Anonymous Coward · · Score: 1

      I'll sign up!

      Oh... what's that? It is not available here? Never mind then.

    2. Re: Bring it to my area by ArmoredDragon · · Score: 5, Informative

      They go to the flyover states because there's a lot less red tape shit to put up with. That, and reduced chance of unions. I work telecom and I can't fucking stand CWA.

    3. Re:Bring it to my area by gweilo8888 · · Score: 1

      This. I did my best to campaign for it to be brought to my town -- and we were supposedly on the shortlist -- but we got passed over.

    4. Re: Bring it to my area by Motard · · Score: 4, Insightful

      ...a city desperate to serve its public.....

      I, for one, would like to live in such a place.

    5. Re: Bring it to my area by JoeMerchant · · Score: 1

      Lower your sights, Western Nebraska is going to be within reach considerably before the whole state of Kansas.

    6. Re:Bring it to my area by rossz · · Score: 1

      Ditto. I'm sitting here not too far from Google headquarters and I'm dying to get their service. I don't know why they've been targeted "non-technie" communities, but if they'd start rolling out their service to areas with a higher concentration of tech workers, they'd see the numbers they were hoping for.

      --
      -- Will program for bandwidth
    7. Re:Bring it to my area by MitchDev · · Score: 1

      Yep, make the service available in more places and you'll have more subscribers than you'll know what to do with Google....

    8. Re:Bring it to my area by gameboyhippo · · Score: 1

      The only people saying they would sign up are Anonymous Cowards here. I don't think that's true. I'm a happy Google Fiber subscriber, but every time I talk about how awesome it is, I get downvoted to oblivion. My theory is that most people just hate the idea of Google Fiber. Google's probably seeing the reaction from the masses too and have come to the same conclusion.

    9. Re:Bring it to my area by HumanWiki · · Score: 1

      I'll sign up anytime, any day! Get me out of Comcast and I'll be happy!

      Not available??

      Ah gee.. That's too bad...

      https://15254b2dcaab7f5478ab-2...

    10. Re:Bring it to my area by pak9rabid · · Score: 1

      I don't know why they've been targeted "non-technie" communities

      It's simple really. The more desirable places to live have a MUCH higher barrier of entry, making it a royal bitch to get into, even for Google.

    11. Re:Bring it to my area by tattood · · Score: 1

      Just get another 500,000 of your friends to commit to signing up also, and they might consider bringing fiber to your area!

      --
      WTB [sig], PST!!!
    12. Re:Bring it to my area by allquixotic · · Score: 1

      I'll sign up too, but of course none of the ISPs are selling what I'm buying. Or they are, but I have to move my entire life, quit my job, and completely change the way I live just to get decent Internet.

  2. "broken duopoly market"? by Anonymous Coward · · Score: 3, Insightful

    Maybe creating an old-school highly capital investment-intensive utility is a little harder than it appears for the new high-tech industry geniuses.

    1. Re:"broken duopoly market"? by oh_my_080980980 · · Score: 1

      Wow so Verizon is a new high-tech industry company....who knew...

  3. Google Fiber To Cut Staff In Half... by BuckB · · Score: 5, Funny

    That's some pretty strong fiber. So there are worse things than just getting fired.

    1. Re:Google Fiber To Cut Staff In Half... by TheGratefulNet · · Score: 5, Funny

      its high speed fiber. ie, fiber run at high speed.

      ever see those lawn things that cut those green stalks that appear outside on some areas of the earth? those use high speed fiber.

      looks very dangerous to me. I go nowhere near them.

      --

      --
      "It is now safe to switch off your computer."
    2. Re:Google Fiber To Cut Staff In Half... by FooAtWFU · · Score: 1

      I hear that at Facebook, if your project fails, you're drawn and quartered, which mathematically is twice as bad.

      --
      The World Wide Web is dying. Soon, we shall have only the Internet.
  4. "Dissapointed" by Anonymous Coward · · Score: 4, Insightful

    I don't know how you can be dissapointed in your subscriber numbers while simultaneously restricting your rollouts and walking back planned rollouts even in areas with high demand.

    1. Re:"Dissapointed" by amRadioHed · · Score: 5, Informative

      Easily, they know the number of potential customers in the areas covered by their limited rollout and set their expectations based on that.

      --
      We hope your rules and wisdom choke you / Now we are one in everlasting peace
    2. Re:"Dissapointed" by Anonymous Coward · · Score: 2, Insightful

      Yeah, but how are they not hitting their numbers. $300 gets me 4 months of Comcast broadband, you have to be a moron not to switch to Google. Granted, we have a robust moron population, but sheesh!

    3. Re:"Dissapointed" by swalve · · Score: 1

      Well, if you open one store and foot traffic is lower than expected, you really shouldn't open up more stores. You figure out why people aren't shopping with you.

    4. Re:"Dissapointed" by murdocj · · Score: 1

      That $300 gets me a speed that 's barely better than DSL, maybe a fifth of what I get thru Comcast. I'd have to be a moron to switch to that.

    5. Re:"Dissapointed" by JoeMerchant · · Score: 1

      When they rolled out in underserved markets, did anyone do the analysis of why the market was underserved? Perhaps because there was also a lack of demand?

    6. Re: "Dissapointed" by JoeMerchant · · Score: 1

      But, Comcast has an experienced marketing staff. They set you up first month for free, followed by 6 months or even a year (depending on the market) of "affordable" service, sometimes less than $20/month. Then they start boiling the frog, making you jump through hoops to keep your rate down at $25/month, or $30/month, and, eventually, your only option is $60/month, for the same crappy service.

      Sure, I'd rather pay $300 up front and get it for free. Hell, I'd pay $300 per year for Google Fiber level of service, happily. But, I'm not the broader market. The broader market will more readily part with nothing up front, then sign a 2 year agreement that costs them $1800 before they're done.

    7. Re: "Dissapointed" by jon3k · · Score: 1

      Where? I can't find any mention of a $300 setup fee. I see a $100 setup fee that's waived (in Kansas)

    8. Re: "Dissapointed" by Critical+Facilities · · Score: 1

      Sure, I'd rather pay $300 up front and get it for free.

      That's part of the problem, they've cancelled the "free" option. And they've raised their prices in most markets. They're just getting ready to roll out here in Charlotte, NC, and I was initially excited, but I'm not anymore. Sure, they're offering gigabit speeds, and while you can get that through the others, it's more expensive with them. That said, if they really wanted mass adoption, they should've kept the cheaper plans and lower (but competitive) speeds in place. Why should I switch to them when I'm getting 30 Mbps and 300 digital channels for about $100/month?

    9. Re: "Dissapointed" by JoeMerchant · · Score: 1

      That's the thing for me: if you can already stream Netflix in HD, plus surf the web lag-free on two or three other screens, how much more bandwidth does a home really need? I'm sure there are torrent seeders out there who need all they can get, so let them pay the premium, the rest of us don't see a difference between 100Mbps and 1000Mbps.

    10. Re:"Dissapointed" by murdocj · · Score: 1

      Yes. IF. Most people don't.

  5. Re:Noooooo!!! by lister+king+of+smeg · · Score: 1

    Where is Padme?! What's going on?!

    she is being covered in hot grits right now.

    --
    ---Saying gnome 3 is better than windows 8 not so much a compliment as it is damning with light praise.
  6. Can't Subscribe by darkain · · Score: 4, Insightful

    Can't subscribe if it ain't available!

    1. Re:Can't Subscribe by Anonymous Coward · · Score: 5, Informative

      In focus groups I am sure "everyone" wants google fiber.

      In real life, it costs 2x as much as a typical cable internet connection and while it may be 50x as fast, most of the 50x is not really available. Netflix actually streams just as fast or faster on some cable companies per Nexflix's data.

      I live in an area that has it and I did not sign up because I don't need to pay ~$500 more a year for the infrequent times where I actually use more than a standard connection.

      You all can go on about how YOU use a bunch of data but most people are not you. Most people don't download multiple GB of data every day from servers that will serve content faster than 50mbps. Most people brows the web, check e-mail, watch YouTube and stream Netflix. This can all be done for half the cost with the same experience.

    2. Re:Can't Subscribe by BenJeremy · · Score: 2

      Basically this. It's more about the sluggish speed of Google's rollouts - they give competition plenty of time to cut prices and increase speeds before Google's available, and most people won't switch if they can just stick with their existing service and get, what many consider, the same thing.

      They should have been far more aggressive in getting their service in as many places as possible.

      I still believe Google will make it to my city... sometime in the year 2546, if my calculations are correct.

    3. Re:Can't Subscribe by Anonymous Coward · · Score: 5, Informative

      I signed up for fiber in my town. I had to pay $3,000 and that was a steal compared to the $17,000 my neighbour was quoted for it. The issue is licensing costs and though they had to run a really long fiber line for me all of the poles were already licensed. My neighbour on the other hand was nearer to several junction boxes, but none of the poles between him and the junction boxes were licensed. Now the actually internet speeds I can subscribe to are nowhere near what Google is advertising. At least not yet. However I do get a syncronisys connection which is one of the main benefits in my mind. It's so much better than the 10Mbps ADSL connection I used to have. Not in the download speed as this is the same as my fiber connection. It's the 10Mbps I get upload wise. I can get 100Mbps if I want to pay $200 / month. However that isn't yet justifiable to me. What is justified is the reduced latency and the fact I don't have to subscribe to shitty cable companies. I am also now living too far for ADSL to be sufficient. I would be limited to 3Mbps, or 6Mbps bonded connection. It's really cheap, but I want at least 8-10Mbps down.

    4. Re:Can't Subscribe by timholman · · Score: 1

      Basically this. It's more about the sluggish speed of Google's rollouts - they give competition plenty of time to cut prices and increase speeds before Google's available, and most people won't switch if they can just stick with their existing service and get, what many consider, the same thing.

      They should have been far more aggressive in getting their service in as many places as possible.

      I still believe Google will make it to my city... sometime in the year 2546, if my calculations are correct.

      In Nashville, Google is being blocked by Comcast and AT&T who are stonewalling on moving their cables out of the way on NES utility poles. It's not that Google doesn't want to offer service, they literally can't because they can't run their cables.

      What Google underestimated was how much of a fight the entrenched monopolies would put into keeping them out. Most of my neighbors would switch to Google Fiber tomorrow, if they had the choice.

    5. Re:Can't Subscribe by CastrTroy · · Score: 2

      This is what my biggest problem is. The only options $300 installation and free 5 Mbps service, or $70 a month 1 Gbps service. The first option is too slow, even if there is no monthly bill, and the second option is more than I want to spend for internet. I would love a $40 option even if it was only 50-100 Mbps. 100 Mbps would be enough to have 4 Netflix Ultra HD 4K streams going at the same time, or just have everybody on HD 1080p streams and still have plenty of bandwidth left over. Giving me 1 Gbps internet does not give me any noticeable internet service than giving me 100 Mbps except when I see the bill at the end of the month.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    6. Re:Can't Subscribe by Rakarra · · Score: 2

      In Nashville, Google is being blocked by Comcast and AT&T who are stonewalling on moving their cables out of the way on NES utility poles. It's not that Google doesn't want to offer service, they literally can't because they can't run their cables.

      Bury the damn cables and eliminate those unsightly poles and wires susceptible to storm damage and outages.

      Then it becomes 10x as expensive to service them if there's a problem, or if you want to upgrade them.

    7. Re:Can't Subscribe by SNRatio · · Score: 2

      Who cares about more speed? I'd sign up at 2x the price just to help foster actual competition,

      And what percentage of the broadband market would you say would make the same decision based on that one issue?

    8. Re:Can't Subscribe by JoeMerchant · · Score: 1

      So, why can't we get "Party Lines" where 4 adjacent houses go in together and share the cost of a Google Fiber connection? That would be both cheaper, and better, than Comcast.

    9. Re:Can't Subscribe by dyslexicbunny · · Score: 1

      Yep. I really don't need tons of speed but I do want something affordable.

      Not that it matters. Google Fiber was seeming to make no effort to be where I live.

    10. Re:Can't Subscribe by JoeMerchant · · Score: 1

      Isn't the Google self-flying spacecraft supposed to have evacuated the planet by 2456?

    11. Re:Can't Subscribe by houghi · · Score: 1

      I would not want it as they are already way too big and collect way too much data.

      --
      Don't fight for your country, if your country does not fight for you.
    12. Re:Can't Subscribe by conquistadorst · · Score: 1

      This is what my biggest problem is. The only options $300 installation and free 5 Mbps service, or $70 a month 1 Gbps service. The first option is too slow, even if there is no monthly bill, and the second option is more than I want to spend for internet. I would love a $40 option even if it was only 50-100 Mbps. 100 Mbps would be enough to have 4 Netflix Ultra HD 4K streams going at the same time, or just have everybody on HD 1080p streams and still have plenty of bandwidth left over. Giving me 1 Gbps internet does not give me any noticeable internet service than giving me 100 Mbps except when I see the bill at the end of the month.

      Am I missing something here? That's how much I currently pay for fiber internet here in Western New York, $72.99/mo for 25/5mb. Why the hell doesn't Google Fiber come out here, I'd love to kick Verizon FIOS to the curb for a lateral price move. I don't have any other bundled services, internet only.

    13. Re:Can't Subscribe by lexman098 · · Score: 1

      You can. Just get a wireless router.

    14. Re:Can't Subscribe by jon3k · · Score: 1

      The amount of Anonymous Cowards that are astroturfing and spreading FUD for Comcast in this thread is seriously concerning.

      In what world is $70 a month "2x the cost" of cable Internet service? Your cable service is $35/mo? Including your modem rental? Because that's free with Google. And many people do download multiple gigabytes per day, they're called families. One kid watching youtube all day, parents watching netflix, add in some web browsing and video gaming (and your kids video game downloads for your xbox or steam) and you're easily into the multiple gigabytes per day. Netflix alone uses 1GB per hour according to Netflix!

      Welcome to 2016.

    15. Re:Can't Subscribe by CannonballHead · · Score: 1

      Er, or a few. 1 gbps ... it's tricky to actually get good wireless speeds that fast...

      I would probably use a wired router and setup X acess points, each with their own SSID, for each neighbor. Each neighbor would probably be limited to what, 300mbps throughput or something around there?

      I guess modern routers can try to push more using... I forget what, dual band or something where it uses both at the same time, something like that.

    16. Re:Can't Subscribe by Anonymous Coward · · Score: 1

      Google fiber sits in the sidewalk outside my front door. About 2 weeks ago Google finished the ground fiber in SLC and are now seeking clients. I signed up at the $50 (100 Mbs level). Google waived the $100 installation fee and will supply the router. Outside of Google Fiber my options are Century Link ADSL at 7 Mbs, or Comcast (Xfinity). Xfinity wants a $300 deposit compared to Googles $10. Xfinity also wants another $250 installation fee and then $70 a month for 60 Mbs service and a two of three year commitment.

      I currently have Century Link ADSL at 7 Mbs down and 876 Kbs up, and that is the quickest available in the downtown area I live in. I am on the $29/mo price for life plan that has crept up to $56/mo.

      I have a radio option, I checked into it. Though there is a clear line of sight to the tower, the reflections from the tall buildings in the area rule this option out. It would have been a 10 Mbs line down and 1 Mbs up with a data cap.

      I paid the Google $10 deposit and am waiting installation, which I actually expect in October. I may move to the 1 gig level later.

    17. Re: Can't Subscribe by Rakarra · · Score: 1

      I think the better solution would be to break the power that prevents competition coming in. IE, the Comcasts and the AT&Ts should have exactly the same amount of access to the lines and the poles as Google or Sonic or any other provider, no more, no less.

      Burying the lines means that other ISPs have LESS access to customers than the regional monopoly/duopoly. Burying lines is one large reason why a municipality would consider granting them monopolies in the first place.

  7. How about making it available! and stop hiding by Anonymous Coward · · Score: 1

    I'm in an alleged Google Fiber City and I can't get it!

    The sign up/announcement process is also shit. My suburb originally wasn't on the list, even now it's not on the main list communities, only when a downtown address is put on the list.

    Fiber doesn't need to be cutting staff, it needs to be increasing staff to increase awareness--I don't know anybody who actually likes either Com-Crap or AT&T. But nobody knows when/if it will ever actually be available for a given address because google is keeping plans and community details a secret.

    1. Re:How about making it available! and stop hiding by Frobnicator · · Score: 1

      I'm in an alleged Google Fiber City and I can't get it!

      Lived just outside of Provo's fiber boundaries. When Google announced their acquisition of the network I was thrilled that I might finally get on it. Nope, no fiber for me, still out of range. I requested more information ever few months and was told time and again I'd be notified when it comes to my area ... up until I moved late last year.

      Moved to Austin, supposedly another Google Fiber city. The areas they've covered in the city are the most dense, and also most expensive, places. If you want to live somewhere affordable there is no Google Fiber. While internet access was one aspect of house-hunting, it was not a primary factor, so no Google Fiber for me yet.

      in both cities it seems to be the last mile that is their problem. As expected.

      --
      //TODO: Think of witty sig statement
  8. Re:You weren't attentive by Anonymous Coward · · Score: 1

    Austin: Fiber 100: $50/month ($100 installation fee*)

    Is that expensive? I don't think so. Maybe consumers are afraid of the spying?

  9. Re:You weren't attentive by ase · · Score: 1

    Certainly, that's the reason I am uninterested in their product. They squeeze and resell enough information out of me already; I'm not ready to pay them for the privilege of trawling through every last bit of information that goes to or from my household, at any rate of speed.

  10. Re:You weren't attentive by Luthair · · Score: 1

    Its probably bundling with other services. iirc Google had a TV + Internet + Home Phone(?) but I'm sure many families also want to bundle their cellular.

  11. Laissez Faire Capitalist Here... by Motard · · Score: 5, Interesting

    ...But I'm really starting to think internet-as-a-municipal-utility is the answer here.

    Well, except for the whole direct government control of my data thing.

    1. Re:Laissez Faire Capitalist Here... by Falos · · Score: 1

      Monitoring =/= Logging

      There's no human element to the latter. Automation doesn't need to give a shit.

    2. Re:Laissez Faire Capitalist Here... by swalve · · Score: 5, Interesting

      If done right, your data would be invisible to the government. Just an encrypted stream between you and your ISP.

    3. Re:Laissez Faire Capitalist Here... by Anonymous Coward · · Score: 1

      Whether or not "the government" is providing the tubes or not, it's certain that the NSA already has copies of all your online activities, even if they haven't correlated them all together into a single identity.

      Other than the privacy concerns, I will have to admit that US governments (municipal, state, federal, however it falls out), as much as I hate to say it, are probably going to be the last holdouts of an open, unfiltered pipe. The EU and UK are already building their virtual walls. I'm sure if Trump is elected, he'll want to build a virtual wall and make the trolls pay for it, but congress would never fund it.

      Really, if "the government" wants to block something, it's going to block it.

      That is, if TPP/TTIP/TISA don't get ratified.

    4. Re:Laissez Faire Capitalist Here... by gweilo8888 · · Score: 2

      The government already has direct control of your data if they want it. You don't think Comcast bends over double to provide anything they want in the hopes of retaining their monopoly?

    5. Re:Laissez Faire Capitalist Here... by silas_moeckel · · Score: 2

      Not internet per say but last mile data as a utility. You get to your ISP your cable tv etc etc etc via them. It's realy not that hard all passive optics fully in the level of what the muni's are good at dealing with basic infrastructure. CWDM keeps them out of bitrates macsec keeps them from peeking at the data. Mind you I dont mind the muni offering there own internet frankly ipv6 makes it pretty easy to allow access to muni resource like police fire schools libraries and the like even other people in your town.

      --
      No sir I dont like it.
    6. Re:Laissez Faire Capitalist Here... by Known+Nutter · · Score: 1

      ...with an NSA backdoor, of course.

      --
      Beware of the Leopard.
    7. Re:Laissez Faire Capitalist Here... by Motard · · Score: 1

      I'll take off my tinfoil hat if you take off your AC hat,

    8. Re:Laissez Faire Capitalist Here... by Motard · · Score: 3

      Besides, I'm more worried about some dillweed Sherriff's deputy's misinterpretations than an NSA super spy.

    9. Re:Laissez Faire Capitalist Here... by Motard · · Score: 1

      But, if my ISP was the government?

    10. Re:Laissez Faire Capitalist Here... by Motard · · Score: 1

      I'm not worried about the NSA. I'm more worried about Barney Fife.

      But I agree that it may be the last, worst, option.

    11. Re:Laissez Faire Capitalist Here... by Motard · · Score: 1

      No, that's not direct control. They have to ask for it. That's far from it. Apple and MS have in certain cases stymied the process up a bit.

    12. Re:Laissez Faire Capitalist Here... by Enigma2175 · · Score: 5, Interesting

      ...But I'm really starting to think internet-as-a-municipal-utility is the answer here.

      Well, except for the whole direct government control of my data thing.

      I have been on a municipal fiber network (UTOPIA) for the last ten years and I couldn't be happier. As far as I know, the government doesn't have anything to do with my data, they are just responsible for making sure the physical network is operational. My ISP is responsible for routing my data to the internet or other peers. I guess theoretically they could "control" my data if they really wanted to but why would my city care about my data? I'm just not seeing a motive for someone at that level of government trying to interfere with data on the network, I'm way more concerned about the feds snooping on my data and we know for that ISPs like Comcast and AT&T invite them right in. The owner of my (local) ISP has been very outspoken about free speech and net neutrality so I'm pretty sure they would resist any efforts for wholesale data harvest (although the feds can just as easily tap their upstream providers to see what's flowing off the network). And if I quit loving my current ISP, I can easily switch to a dozen others on a whim.

      At least to this point the network has been stable and blazing fast. On the few occasions there have been network problems, my ISP gives full technical details about the cause of the issue and what they are doing to fix it. It's been a lot cheaper and loads faster than my previous ISP, Comcast. With cable there was constant slowdowns and I seldom, if ever, received the advertised speed. With fiber, my symmetric connection delivers exactly the speed I bought at all times of day. Granted, it's been 10 years since I last was on cable and maybe it's improved since then but it's still light years behind judging by the posts about it on Slashdot. Plus, I don't have to deal with Comcast's "Customer Service" or "Technical Support" anymore, which is worth its weight in gold.

      --

      Enigma

    13. Re:Laissez Faire Capitalist Here... by JoeMerchant · · Score: 2

      Besides, I'm more worried about some dillweed Sherriff's deputy's misinterpretations than an NSA super spy.

      My experience of local and federal officials has been that there's just as much dillweed at the federal level as the local. You've also got some kickass super-sheriffs out there, probably as many or more than the NSA has "super spies."

      Local law enforcement (at an undisclosed location) was hiring sophisticated drone surveillance to pre-scout raids and keep an eye in the sky to help inform as things went down, several years ago. Meanwhile, the federal armed forces were still scratching their heads about how to sign a contract to obtain similar equipment.

    14. Re:Laissez Faire Capitalist Here... by TheRaven64 · · Score: 1
      Direct government control isn't required. The good capitalist solution is not that different to the socialist solution: make homeowners own the last mile (fibre from your house to the cabinet is yours, though you may jointly own some shared trunking with your neighbours). The connections from the cabinets should be owned by public interest companies, with the shares owned by the homeowners. Providing Internet connectivity to the network would be something that you'd open to tender by any companies (for-profit or non-profit) that wanted to provide it.

      The situation in most of the USA is that it's been done using the worst possible mixture of laissez-fair capitalism and central planning. Vast amounts of taxpayer money have been poured into the infrastructure, yet that infrastructure is owned by a few companies and they have geographical monopolies and are now owned by their customers, so have no incentive to improve it. Oh, and regulator capture means that it's actually illegal to fix the problem in a lot of places. You can provide an incentive in several ways:

      • Tax penalties or fines for companies that don't improve their infrastructure. Big government hammer, and very difficult to enforce usefully.
      • Try to align the ownership of the companies with their customers. Companies have to do what their shareholders want and if their shareholders want them to upgrade the network because they're getting crap service then they will.
      • Ensure that there's real competition. This is difficult because it's hard to provide any useful differentiation between providers of a big dumb pipe and the cost for new entrants into the market is very high.
      --
      I am TheRaven on Soylent News
    15. Re:Laissez Faire Capitalist Here... by Zak3056 · · Score: 1

      Remember that not all municipal utilities are not government owned. Most rural and semirural areas get their water and power from coops (where the residents are members, and (nominally) owners of the utility). The biggest problems involved are startup costs (this is where government can play a role in the form of USF grants from fedgov or loans/bonds from states and towns) and the 800lb gorillas (AT&T, Comcast, etc) who will do everything in their power to ensure these projects fail or are outlawed.

      That second part is also where government needs to step in, but I'm not exactly optimistic about that.

      --
      What part of "shall not be infringed" is so hard to understand?
    16. Re:Laissez Faire Capitalist Here... by The+Lesser+Powered+O · · Score: 1

      Last mile as a utility is a great idea. Use the last mile like we used to use phone lines and modems -- access any ISP you want with the same last mile infrastructure. Don't like your current ISP? Change to another!

    17. Re:Laissez Faire Capitalist Here... by silas_moeckel · · Score: 1

      Scary part is the fiber that would have been put in in the 70's would work today. It's proven over a long time to be adaptable.

      --
      No sir I dont like it.
    18. Re:Laissez Faire Capitalist Here... by lsatenstein · · Score: 1

      I believe that the internet should be a state run utility.
      I live in Quebec Canada
      About 25 years ago, the Quebec government nationalized the electricity industry. They bought out the independent electric companies and created Hydro Quebec. HQ built the James Bay project that sends water (dam generated) electricity to all of Quebec, some of Vermont, Ontario, and some of New York state. The wholesale price of electricity outside of Quebec is around 4 cents per kilowatthr (it might be 40 cents per megawatthr). For major industries in Quebec, the price is competitively priced.
      Retail price is around 7.5 cents per kwhr Quebec took the decision that where small towns (numbers merited it), these towns would get cost effective electricity. Farming communities, dairy producers, beef and cattle producers benefited from the standard retail price.
      And HQ was mandated to provide adequate maintenance and be there on time to accommodate all municipal and industrial growth. So far, after these many years, its great.

      HQ has rights-of-way, is well equipped with linesmen, engineers, etc., to install it's own national network grid. I believe that they can and would jump in, if there were hints to and a mandate from the government made by enough citizens.
      We are not as densely populated as some American states, but the internet is just a communication highway, albeit different from the highway that occasionaly needs snow removal or repaving.

      --
      Leslie Satenstein Montreal Quebec Canada
    19. Re:Laissez Faire Capitalist Here... by gweilo8888 · · Score: 1

      Yes, it is direct control. Or are you not familiar with PRISM, and utterly naive to boot?

  12. The lack of competition by Dorianny · · Score: 5, Insightful

    Most people are so used to Internet Service being the Monopoly of the Cable provider that they are not aware of alternaties in the few areas where Fiber is available. Not to mention that Cable actually does compete in those few areas where there is legitimate competition from Fiber

    1. Re:The lack of competition by JoeMerchant · · Score: 2

      The miracle of advertising... does Google know anything about targeted advertising? Do you think they could reach customers in their target markets with a message or two promoting their service?

  13. Rolled out to my Area by Anonymous Coward · · Score: 1

    About three months ago fiber rolled out to our area and my apartment complex already paid the install fee. However I have not switched yet. Why?
    1) Already in a contract with telecom company.
    2) There is zero reason to trust an 'evil' company like Google from harvesting my data. Yes, most ISPs do it. But Google is one of the worst privacy whores on the planet.
    3) Pricing is not that competitive. 1GB service is nicely priced, but most of my devices are 100mb and I don't use that much internet. 100mb service is not much cheaper than 1gb service, but it's still a bit more than what I'm paying and still bit more than I need. 25mb service is a sweet spot, $15 is about $20 less than I pay now and is slightly faster. I would consider this if not for #1 and #2. 5mb service I guess technically I already have since the apartment already paid the install. Maybe once my telecom contract ends I ought to just use it for the remaining ~2 years.
    4) Not allowed to host servers. This is a big issue for me. If I'm going to pay for 1gb internet, why the hell can't I host a server on it? With ip6 and such high bandwidth we really need to get rid of this draconian rule. If it were removed, I would totally consider buying the 1gb service regardless of 1, 2, and 3...
     

    1. Re:Rolled out to my Area by Truekaiser · · Score: 1

      All isp's say you can't host servers.

  14. Slashdot has popup ads with data:text/html;base64 by LordKronos · · Score: 5, Informative

    Third time this week. I'm reading through slashdot comments on my mobile and get a popup ad with a "data:text/html;base64" url. Here's a couple screen grabs:

    http://imgur.com/a/E4fuR

    first photo shows the URL. second photo shows that chrome thinks the page is still on slashdot's website. The ad pops up and fills the screen on it's own, without me clicking on anything (so it's on some sort of setTimeout or something). It won't let me use the back button either. This crap is very invasive. Slashdot should not be showing these sort of ads

  15. Sure were a lot of installs in my neighborhood by stangbat · · Score: 1

    Of the 23 homes on my street I'm confident I saw 12 installations since GF started hooking us up in April. I'm pretty sure it is more, probably approaching 75% if not more. And I've seen the trucks all over the subdivision in the last 4 months. I can stand on the second level of my home and easily pick up 10 GF wireless signals. So in my KC suburban subdivision the uptake seems pretty significant from what I've seen. I have TV, internet, and phone through GF. I hope they can keep it up as the service has been outstanding. I've had no outages or problems and they have been quick to respond to questions and requests.

  16. KS by rfengr · · Score: 2

    Been waiting here in Overland Park, KS for over year since they announced it. Their build-out is slow.

  17. Yay free markets! by Snufu · · Score: 1

    Except the burden of entry appears to be too high for the largest company in the world.

    1. Re:Yay free markets! by guruevi · · Score: 1

      The problem is not cost, it's the duopoly that legally restricts other companies from doing business on public property. The other issue Google has is they are operating in higher cost of living markets where there is already some competition (duopolies mean at least some competition) so prices were already relatively low and speeds relatively high and all the cable companies had to do was just put in some new numbers to match Google. If they would've gone into more higher risk markets, lower income cities with true monopolies (where TWC or Comcast is the only game in town with very old infrastructure) they would've made a bigger dent; TWC wouldn't be able to just bump up numbers if they actually had to replace the 70s copper wiring.

      --
      Custom electronics and digital signage for your business: www.evcircuits.com
  18. Where do I have to sign up? by OneHundredAndTen · · Score: 1

    Oh, you don't offer it in my area?

  19. Failed, failed, and failed, so more fail? by raymorris · · Score: 1

    > They should have been far more aggressive in getting their service in as many places as possible.

    Maybe. Or maybe if it didn't sell well in Kansas City, and it didn't sell well in Austin, and it didn't sell well in Provo - it doesn't sell well. More cities would have been more fail.

    Kind of like politicians in places that have been 100% controlled by one party, representing one viewpoint, for decades and it hasn't worked, places like Detroit, Chicago, etc. While campaiging the same politicians stand up there and point to the same problems, while supporting the same "solutions" that they've been doing for 30 or 40 years. If it's not working, maybe it's not going to work; maybe try something else.

    It may be very wise for Google to say "well, that didn't work, we'll try something else" rather than doing more failure faster.

  20. Which half will they keep? by smeg+for+brains · · Score: 1

    The top or the bottom?

    --
    Watch out, there are Llamas!!
  21. Re:Danger Danger Danger by cheesybagel · · Score: 1

    It's going just like Motorola. Nothing unexpected.

    The competition will keep dragging their feet so Google can't enter their domain. I've seen it happen here in Europe. Why do you think BT still has a defacto land line monopoly here?

  22. Re:Slashdot has popup ads with data:text/html;base by kamapuaa · · Score: 1

    Awesome, you won a reward! What was it?

    --
    Slashdot: providing anti-social weirdos a soapbox, since 1997.
  23. Re:Slashdot has popup ads with data:text/html;base by Anonymous Coward · · Score: 1
  24. Re:Slashdot has popup ads with data:text/html;base by Anonymous Coward · · Score: 1

    I got something similar about Google awards or some such crap from Google
    It loaded a pop up that the only option was to click OK.. It stopped safari from allowing me to close the page without clicking that OK button.
    Only way around it was to close the browser then open a new url from the iphone search tool.. Only then I could close that page off!!
    It said I was the Lucky Aussie of the day!!
    To solve this in the long run I had to install Adblock.. Sorry slashdot your ad network has failed you, no more ads for me!!

    This sort of crap is exactly why Adblock is vital to being safe I the net.. Think of it like a franger for when you visit the whore that is the Internet!!
     

  25. Re:Slashdot has popup ads with data:text/html;base by cosm · · Score: 2

    Third time this week. I'm reading through slashdot comments on my mobile and get a popup ad with a "data:text/html;base64" url. Here's a couple screen grabs:

    http://imgur.com/a/E4fuR

    first photo shows the URL. second photo shows that chrome thinks the page is still on slashdot's website. The ad pops up and fills the screen on it's own, without me clicking on anything (so it's on some sort of setTimeout or something). It won't let me use the back button either. This crap is very invasive. Slashdot should not be showing these sort of ads

    Confirmed. I've seen it multiple times in the past few weeks on my Android phone's Chrome browser.

    --
    'We are trying to prove ourselves wrong as quickly as possible, because only in that way can we find progress.' RPF
  26. Re:Slashdot has popup ads with data:text/html;base by Anonymous Coward · · Score: 1

    Hiding the URL with base64 URI is plain malware.

    Slashdot is arguably in violation of the CFAA if they are hosting or complicity loading that code.

  27. Re:Slashdot has popup ads with data:text/html;base by LordKronos · · Score: 1

    To confirm, you mean you've seen it while viewing slashdot, correct?

  28. Re:Slashdot has popup ads with data:text/html;base by Teckla · · Score: 2

    Third time this week. I'm reading through slashdot comments on my mobile and get a popup ad with a "data:text/html;base64" url. Here's a couple screen grabs:

    http://imgur.com/a/E4fuR

    first photo shows the URL. second photo shows that chrome thinks the page is still on slashdot's website. The ad pops up and fills the screen on it's own, without me clicking on anything (so it's on some sort of setTimeout or something). It won't let me use the back button either. This crap is very invasive. Slashdot should not be showing these sort of ads

    Not only this, but fucking auto fucking refresh is still fucking annoying us, and if you click Older >> at the bottom of the page, it takes you to the older articles but very frequently puts you at the bottom of the page (wtf?), and the big ads at the top take so long to load that the comments I'm reading are often jumping around as the ad finally loads and adjusts the page height, etc. Ugh.

    Meet the new boss, same as the old boss.

  29. Did Google ever really take Fiber seriously? by supremebob · · Score: 2

    I'm wondering if Google ever really planned to do more than a handful of city-wide Google Fiber rollouts. I think that they were more concerned about scaring the phone and cable companies into upgrading their broadband speeds than really becoming a serious competitor as an ISP. Now that many areas in the US have faster speeds, they are more likely use bandwidth intensive Google services like YouTube, and probably download more paid content from the Play stores. Even if they decide to purchase that content elsewhere, Google is still serving those users ads!

    With the money that Google has in the bank, they could have installed broadband in 25 mid-size cities by now. At this point, they'll probably abandon their plans to expand soon be looking for a buyer for the few cities where they actually installed service.

  30. Wireless is the future by jetkust · · Score: 1

    I think Google finally realized (or knew all along, like many other companies have) that wireless technology is the future of consumer broadband. Supporting a wire going out to every single customer just doesn't make sense if you can do the same thing cheaper and more reliably over thin air.

    1. Re:Wireless is the future by JoeMerchant · · Score: 1

      Fiber is a hell of a lot more reliable than wireless, or even metal conductors, during an EMP event.

    2. Re:Wireless is the future by jetkust · · Score: 1

      Right.... Until it's YOUR wire that suddenly becomes unreliable. And the numbers game says that YOU aren't very important because you are just ONE out of millions of people who they are "servicing". But of course you aren't the only one having problems. There are many. But the cost of losing ALL of you as a customer was already accounted for in their quarterly profit margin.

  31. Never seemed serious. by srwood · · Score: 1

    Google never seemed serious with glacially slow roll-outs in older neighborhoods while fiber-ready suburbs with qualified subscribers were left wanting.

  32. What do you expect? by linuxguy · · Score: 1
    Kansas isn't really known for its high concentration of techies who would want subscribe to a service like this.

    I live in Portland, OR. Yes we have a high concentration of techies with spare cash. We even made our state change some laws to accommodate Google Fiber. That law made us lose millions in recurring tax revenue from the likes of Comcast. That was more than a year ago. We still do not have Google Fiber. And now this? You have to be freaking kidding me!

    1. Re:What do you expect? by Pulzar · · Score: 1

      They rolled it out in Austin, but most of the techies with lots of disposal income are living in suburbs that aren't served by Google...

      Some, however, are now served by AT&T fiber -- probably side-effect of having Google in town, so I guess something good came out of it after all.

      --
      Never underestimate the bandwidth of a 747 filled with CD-ROMs.
    2. Re:What do you expect? by eaglesrule · · Score: 1

      Meanwhile, south of Portland in a dinky little town called Scio (population about 700) there is a mutual telephone association that provides fios to its rural customers. You can live in the middle of corn fields and forest and still enjoy broadband speeds and low latency. I always found it pretty amazing to glance out the window and see a herd of cows grazing, all while downloading a file upwards of 5mb/s. Obviously, being someplace where comcast and verizon have no interest in 'innovating' has its advantages.

  33. Re:Slashdot has popup ads with data:text/html;base by JoeMerchant · · Score: 1

    News for NERDS, you're supposed to be chained to a desktop PC - mobile is far too hip to be square.

  34. Perhaps... by drew_92123 · · Score: 1

    If they hadn't offered their service in areas that already had other decently fast option available and instead focused on under served areas... I bet they would have seen a lot more subscribers....

  35. Re:Slashdot has popup ads with data:text/html;base by Mr_Silver · · Score: 1

    Third time this week. I'm reading through slashdot comments on my mobile and get a popup ad with a "data:text/html;base64" url.

    Ignoring the pop-up, I'm not sure why you willingly subject yourself to that torture.

    Go install Avantslash on your server and read Slashdot on your phone that way.

    Not only will your eyes thank you for it - but your data cap will too.

    --
    Avantslash - View Slashdot cleanly on your mobile phone.
  36. That's brutal by GuB-42 · · Score: 1

    Cutting staff in half just because the results are disappointing...
    Is professional misconduct punished by drawing and quartering or something?

  37. Re:Slashdot has popup ads with data:text/html;base by Zontar+The+Mindless · · Score: 1

    I don't even use the mobile site on my mobile devices. Maybe that's because I recall as commonplace desktop monitor screens that had ~1/6 the pixel depth/width that my phone has.

    (Yes, size is a thing--but so is resolution.)

    --
    Il n'y a pas de Planet B.
  38. Re:Slashdot has popup ads with data:text/html;base by Ragnarok89 · · Score: 1

    I have two solutions for you (I use both): Noscript and Ublock Origin. These are the 2 best Firefox plugins ever made.

  39. Actually the opposite. by aussersterne · · Score: 1

    The problem is the quasi-monopolies (i.e. industries with very few players but very high barriers to entry)—but in the other direction.

    I'm a Google Fiber user, but in this area, the moment that Google Fiber announced, the two other providers both suddenly rolled out gigabit fiber plans at around $70/mo. after years of charging about that for 5-20 megabit plans. Their customers all switched to the new plans while waiting for Google Fiber to build out (took many months) and as a result didn't go through the hassle of switching to Google Fiber once it was available, since they already had an affordable gigabit plan with their current provider.

    Basically, Google encountered the power of monopolies in exactly the classic sense. They found out that it was very difficult to enter an existing monopoly-served market because the large interests are able to instantly match whatever the new kid on the blog was offering.

    It also demonstrates the power of competition—as soon as *someone* was offering $70/month gigabit fiber, all players in the area were. But sadly, it is the new kid on the block that suffered most by incurring the costs of trying to enter at a lower price point without realizing the expected benefits.

    As an aside, I also imagine that were, hypothetically, to pull out of this area, those gigabit fiber plans from the others would suddenly and magically "disappear" again.

    --
    STOP . AMERICA . NOW
    1. Re: Actually the opposite. by OldeClegg · · Score: 1

      "new kid on the blog" Love it!

  40. Repeat after me by oh_my_080980980 · · Score: 1

    MUNICIPAL FIBER!

    There's no other way. Verizon stopped rolling out fiber years ago. In fact they've sold off some of their FIOS business. Verizon is all about wireless, that's where the cash cow is. So it's no surprise that Google would follow suit. Each wants the low hanging fruit. The only way we are going to get fiber is if municipalities roll it out themselves.

  41. Re:Only a few want or need this by oh_my_080980980 · · Score: 1

    Oh the 2Mbs is broadband crowd. Stop shilling for Verizon.

  42. Google brought it to my area - in theory by Zontar_Thing_From_Ve · · Score: 1

    Google Fiber is available in my metro area. The problem - roughly 80% of the population lives outside city limits. Google Fiber is only available within city limits. Google made business decisions to save their money on infrastructure to not offer it outside the city limits. There's not really anything we can do about that. I have no idea if they did their research or not, but the reason that most people live outside city limits is that property is ridiculously expensive within the city limits and most metro residents are simply priced out of living there. I guess they didn't get enough millionaires to buy it there. If they weren't smart enough to realize that desperately poor people who make up the other main group of residents within city limits weren't likely to buy much either, then maybe they need to look at their people who made the decisions to offer what they offered where they offered it. As far as I can tell nobody in my county of residence can get Google Fiber, which is a real shame because I'm sure a lot of us would get it if we could. And I do truly mean that as far as I know ZERO county residents where I live can get Google Fiber. ZERO. We can't buy what you won't sell to us, Google.