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Microsoft Anti-Porn Workers Sue Over PTSD (thedailybeast.com)

An anonymous reader shares with us a report from The Daily Beast: When former Microsoft employees complained of the horrific pornography and murder films they had to watch for their jobs, the software giant told them to just take more smoke breaks, a new lawsuit alleges. Members of Microsoft's Online Safety Team had "God-like" status, former employees Henry Soto and Greg Blauert allege in a lawsuit filed on Dec. 30. They "could literally view any customer's communications at any time." Specifically, they were asked to screen Microsoft users' communications for child pornography and evidence of other crimes. But Big Brother didn't offer a good health care plan, the Microsoft employees allege. After years of being made to watch the "most twisted" videos on the internet, employees said they suffered severe psychological distress, while the company allegedly refused to provide a specially trained therapist or to pay for therapy. The two former employees and their families are suing for damages from what they describe as permanent psychological injuries, for which they were denied worker's compensation. "Microsoft applies industry-leading, cutting-edge technology to help detect and classify illegal images of child abuse and exploitation that are shared by users on Microsoft Services," a Microsoft spokesperson wrote in an email. "Once verified by a specially trained employee, the company removes the image, reports it to the National Center for Missing and Exploited Children, and bans the users who shared the images from our services. We have put in place robust wellness programs to ensure the employees who handle this material have the resources and support they need." But the former employees allege neglect at Microsoft's hands.

156 of 305 comments (clear)

  1. Re:sucks but as of now someones gotta do it by Psion · · Score: 1

    Until somebody pairs that ai with DeepMind Dream and the poor thing starts spitting out pictures of nightmarish hardcore.

  2. Re:I don't know how far they had to go by Anonymous Coward · · Score: 1

    So they admit they monitor customer's personal communications as a matter of policy?

  3. Whither privacy? by Prof+G · · Score: 5, Insightful

    Is this how far we've fallen? No more are we concerned with violations of an individual's privacy. Now we are more concerned with the rights of the violators.

    1. Re:Whither privacy? by sjames · · Score: 3, Insightful

      So you're saying they have an un-seeing procedure when they look at someone's personal and private pictures that turn out to be legal?

    2. Re:Whither privacy? by Anonymous Coward · · Score: 5, Insightful

      If I send nude photos of myself to my girlfriend, no-one but her should be able to see them (and vice-versa). I don't give a single FUCK if they want to see it or not. STOP SNOOPING THROUGH MY COMMUNICATIONS YOU FUCKING ASSHOLES.

      Luckily, I stopped using Microsoft products entirely years ago and stopped using their OS almost two decades ago.

    3. Re:Whither privacy? by Sir+Holo · · Score: 1

      Is this how far we've fallen? No more are we concerned with violations of an individual's privacy. Now we are more concerned with the rights of the violators.

      Yes, we have fallen this far – especially judging from the responses to your Comment.

      There are still droolers that don't get it, and they never will. Even if they are framed – through no fault of their own – for someone else's misdeeds. Nor even if they make a sarcastic remark that is misinterpreted by MS's spies (or the NSA) as somehow law-breaking, and they end up tangled in our lovely criminal court or even penal system.

    4. Re:Whither privacy? by msauve · · Score: 4, Insightful

      I think the workers would have a better case if they focused on how Microsoft locked them away and forced them to do the job against their will.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    5. Re:Whither privacy? by ShanghaiBill · · Score: 5, Interesting

      dude if you're worried about pictures you send getting flagged as child porn or snuff films, maybe it's you with the problem

      You are assuming the pictures came from the sender. If these Microsoft employees get bonuses for finding kiddie porn, like Best Buy empolyees do, then that is a big incentive to plant evidence.

      If you think that only the guilty need to fear a moral panic, you should read up on the Satanic Ritual Abuse panic that gripped American in the 1980s. Thousands of innocent people had their lives destroyed by false accusations. Many of these accusations were financially motivated by psychologists charging high fees to retrieve "repressed memories" of "victims", and politicians trying to advance their careers by "saving" children.

    6. Re:Whither privacy? by Anonymous Coward · · Score: 1

      >I stopped using Microsoft products entirely

      And you think that means nobody's reading your email? You are a naif.

    7. Re:Whither privacy? by rahvin112 · · Score: 2

      Mod parent up. It's astounding to me how many people are unaware of or deny that the Satanic Ritual Abuse panic in the 80's was a fake scam perpetrated for the benefit of the accusers.

    8. Re:Whither privacy? by hey! · · Score: 1

      Well, it went out the window when you agreed to the TOS you didn't read.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    9. Re:Whither privacy? by msauve · · Score: 1

      It's strange how "TOS" is an acronym for contract of adhesion.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    10. Re:Whither privacy? by Anonymous Coward · · Score: 1

      Thousands of innocent people had their lives destroyed by false accusations.

      This happens daily, no satanic ritual accusations needed.

      Hey, there's a guy over there... he's alone... what is he doing? I don't trust him. He must be up to no good. Better call the police just in case. Crime? No, I don't see any crime, or probable cause, or even reasonable suspicion of any crime... but it's a guy, alone, and I don't recognize him. Police will deal with him. Oh, that other guy over there with his girl that is drunk and carrying on, raving and fighting... he's ok, look, he has a girl with him, so he must be normal. But I'm reporting that other guy... because he is alone, and that is weird. Weird isn't a crime? Well, it should be!

      People are assholes. Don't be a single man, alone, if you know what's good for you.

    11. Re:Whither privacy? by Uberbah · · Score: 4, Insightful

      Right - just like how secretaries don't have a sexual harassment claim unless the boss locked the exit door before pressuring them into sex. They can always quit!

    12. Re:Whither privacy? by Dog-Cow · · Score: 1

      How, exactly, are pictures sent to Microsoft "private" from Microsoft's perspective? Is it a privacy violation if you mail me a letter and I open it?

    13. Re:Whither privacy? by Darinbob · · Score: 1

      Depends if they go seeking them out, or if they're responding to reports from users of social sites, forums, etc.

    14. Re:Whither privacy? by Mashiki · · Score: 1

      There's a reason in most western countries that police officers/constables who work on sex-related crimes especially for those that are under the age of 16 has special guidelines they're required to follow. That includes pre and post-operation psychological testing, and can't work in that division longer then 6mo in a 3-4 year period. And almost all places have mandatory counseling that you're required to take afterwards that in itself is usually 6mo-1yr.

      --
      Om, nomnomnom...
    15. Re:Whither privacy? by sjames · · Score: 3, Insightful

      They weren't sent TO Microsoft. They were sent to other users. If I send Joe Blow a letter and YOU open it, it is certainly a privacy violation.

    16. Re:Whither privacy? by mwvdlee · · Score: 1

      You might have stopped using Microsoft, but how certain are you that your recipient's email server isn't hosted by Microsoft?

      --
      Slashdot social media options: AIM, ICQ, Yahoo, Jabber and Mobile Text. Why no MySpace?
    17. Re:Whither privacy? by Rakarra · · Score: 2

      If you think that only the guilty need to fear a moral panic, you should read up on the Satanic Ritual Abuse panic [wikipedia.org] that gripped American in the 1980s.

      Some asshole brandishing a firewarm recently walked into the pizzaria implicated in that #PizzaGate nonsense. He went there determined to "free the children" that he was certain were being held there as sex slaves. None of that would have happened if some dipshits didn't go through Podesta's emails and jump to the conclusion "this guy really likes cheese pizza. Wait, Cheese Pizza. C.P. Child Porn!!!!!"

    18. Re:Whither privacy? by jafiwam · · Score: 2

      Right - just like how secretaries don't have a sexual harassment claim unless the boss locked the exit door before pressuring them into sex. They can always quit!

      Was sexual harassment in the job description? Chances are, the folks at MS had at least some clue what they were getting into, even if during the training.

      If you are going to have a panty-clutching pearl-waste response to something, at least do it right. That shit above, was a pathetic effort.

    19. Re:Whither privacy? by msauve · · Score: 1

      So, you think it's valid to compare unwillingly being subjected to illegal behavior in the workplace and voluntarily taking a shitty job. You're either trolling or an idiot.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    20. Re:Whither privacy? by mongothesecond · · Score: 1

      I doubt these employees were suddenly surprised by being asked to review porn. Most jobs like this include such screening questions to avoid people quitting on day 3 when they realize what the job is.

    21. Re:Whither privacy? by Uberbah · · Score: 1

      It's obviously a commentary on the Randian nonsense that if the worker wasn't physically forced into doing something, the employer is blameless - idiot.

    22. Re:Whither privacy? by Uberbah · · Score: 1

      Was sexual harassment in the job description?

      They no more expected PTSD than construction workers expected to get mesothelioma from installing asbestos.

      If you are going to have a panty-clutching pearl-waste response to something, at least do it right.

      Says the person too busy clutching his panties that he missed the point. It's not to say that having to look at obscene images all day == sexual harassment, it's that the conservative line that the employer is blameless unless the employee was physically forced into doing something == bullshit.

    23. Re:Whither privacy? by msauve · · Score: 1

      You're either trolling or an idiot.

      - idiot.

      Well, I'm glad that's settled.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    24. Re:Whither privacy? by Anonymous+Cow+Ward · · Score: 1

      If you send Joe Blow a letter using my service, and in the ToS you agreed I could open it and look at whatever I wanted to see if there was illegal activity going on, you can't really complain.

      --
      Examine even your most deeply held beliefs. Nobody is always right.
    25. Re:Whither privacy? by sjames · · Score: 1

      I have every right to consider it a violation of privacy. I can also decide I will not agree to a violation of my privacy and skip MS entirely.

    26. Re:Whither privacy? by Uberbah · · Score: 1

      It was indeed - idiot.

    27. Re:Whither privacy? by msauve · · Score: 1

      You don't need to sign your messages by hand like that, you can add a .sig in your profile and it's automatic.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    28. Re:Whither privacy? by Anonymous+Cow+Ward · · Score: 1

      You have the right to consider it a violation of privacy; everyone has the right to be wrong. If you agreed to let them look at anything you send, it's pretty silly (and wrong) to consider it an invasion of privacy if they actually do, since you told them they could.

      Of course, you are free to skip MS entirely. If they then read what you send (to someone likewise not using MS-based email), that would absolutely be an invasion of privacy. And if they didn't tell you that they would read stuff, and did it anyway, that would likewise be a violation.

      --
      Examine even your most deeply held beliefs. Nobody is always right.
    29. Re:Whither privacy? by sjames · · Score: 1

      Actually, if I sent something to someone using MS it would most definitely be an invasion of my privacy if MS read it unless they managed somehow to first present ME with the TOS and I agree to it.

      I may certainly continue to feel it is an invasion of my privacy even if I reluctantly agree to their terms.

    30. Re:Whither privacy? by Anonymous+Cow+Ward · · Score: 1

      If you send something to someone using MS, who exactly is violating your privacy? I'd argue it's the person you're sending it to, rather than MS. Joe Blow has granted them the right to read anything sent to him without even consulting you first, no? I mean, certainly criticize MS for asking for that in the first place, but they aren't the ones sharing your messages with a third party.

      You can feel however you like. I feel it's unreasonable to complain about the ToS of a voluntary service with plenty of competitors. If this was a monopoly situation, I'd sympathize with your concerns a lot more.

      --
      Examine even your most deeply held beliefs. Nobody is always right.
  4. Next it would be coroners by Anonymous Coward · · Score: 1

    Seriously, if you are not fit for the job, you shouldn't do. Watching such horrific video is part of the job just like cutting dead body is a job of coroner. Neither should complaint about PTSD unless it is shown that everyone doing similar job gets it. If it is specific to your personality, then you should quit the job.

    1. Re:Next it would be coroners by Anonymous Coward · · Score: 1

      Did Microsoft refuse to let them interview for other jobs at the company or were there just no job matches found? If someone isn't suited for their current job, Microsoft isn't obligated to provide them a transfer to another position -- esp. if the employee isn't the best available match for the new job.

    2. Re:Next it would be coroners by bjwest · · Score: 1

      If these people were transfered from another department to do this job, I can see being requred to move them again. If, however, they were hired right into this position, then no, MS has every right to fire them for being unable to perform the task they were hired for. True, it would be nice of them to transfer them, but being nice and doing the right thing is not required (and this IS Microsoft we're talking about here).

      --

      --- Keep the choice with the user..
  5. Browsing through smut could be a great job by ffkom · · Score: 1, Interesting

    I vividly remember when "rotten.com", "bme.com", "ogrish" and "The Sickest sites on the Internet" index were a new and highly appreciated kind of never known before entertainment. Sure, looking into the abyss of psychopathia every day might get boring after a while, but it still sounds better than 90% of other jobs on this planet. I guess they just hired the wrong kind of people to do that job. They should have advertised those jobs on above mentioned pages, 4chan, or the likes of it.

    1. Re:Browsing through smut could be a great job by ffkom · · Score: 1

      Of course you cannot "outsource" such a job to 4chan as an organization. It's a totally different thing though to hire inviduals visiting there. Of course, while putting some controls into place that if some employee turns out to classify material way different than his colleages, you have a talk with him or finally fire him when he doesn't follow the given classification criteria.

    2. Re:Browsing through smut could be a great job by Anonymous Coward · · Score: 5, Interesting

      What you're talking about doesn't even come close to what those guys are talking about. There's a difference between goatse and tubgirl and watching an infant have sexual acts performed on them. I'd describe it more, but I've tried to block it out my memory, and even now there's some things you just can't unsee. While I'm here, I'd also like to point out that when people equate drawn porn to actual child pornography, I immediately disregard that person's opinion because these people don't know what they are talking about.
       
      Source: I've removed illegal content off 4chan.
       
      PS: I'm not sure if the folks at Microsoft got to appreciate the legal differences between what kinds of depictions of animal torture/murder are and are not legal. It's actually very clearly defined!

    3. Re:Browsing through smut could be a great job by coofercat · · Score: 1

      Ahh... the old school is "just pull yourself together" psychiatry, eh?

      This isn't about having to look at sick stuff - it's about not being given sufficient mental/emotional support for doing so. Being told to take a smoke break works about as well as telling soldiers just to look away when their pals get limbs blown off. All MS had to/has to do is provide sufficiently qualified and useful counseling/psychiatry to the people they hire to look at this stuff (ie. have the facility and give them paid time to use it) and only let them return to work when they're ready to do so.

  6. Re:Get a new job.... by TWX · · Score: 1

    And the problem is, like the Presidency, anyone that actually wants the job should be disqualified by default.

    --
    Do not look into laser with remaining eye.
  7. Re:sucks but as of now someones gotta do it by TWX · · Score: 1

    I'm mildly curious as to the nature of the law that allows the company to effectively act as law enforcement. I'm guessing that buried in the standard licensing agreements are clauses that compel the user to agree to it, but it is still rather surprising.

    It's also surprising that Microsoft's HR and legal departments didn't see something like this coming, and take steps to mitigate it. Better counseling, and possibly rotating job duties so that individuals working in this department of the company also work in other departments and do not get immersed in this full time.

    --
    Do not look into laser with remaining eye.
  8. Re:Hire former combat soldiers by volodymyrbiryuk · · Score: 1

    Or maybe we should get rid of civilization altogether..problem solved.

    --
    sudo rm -r -f --no-preserve-root /
  9. Re:I don't know how far they had to go by MightyMartian · · Score: 2, Insightful

    I was pretty much done at 2 Girls 1 Cup. Actually, I was done after Goatse. It's bad enough when that kind of shit creeps up on you, but to actually go looking for it... yikes.

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  10. Re: sucks but as of now someones gotta do it by ArmoredDragon · · Score: 1

    I suspect that they have some kind of AI that looks for nudes, and then a person looks it over to judge if it's likely underage or not.

    So they probably don't look over every email, but somebody over at Microsoft may have a private pornography stash.

  11. I Can Relate! by Anonymous Coward · · Score: 1

    I worked as a contractor doing search engine testing for MSN Search. I had to see all sorts of terrible things. Including one day when I had to go through sites full of auto-playing videos of Nick Berg being beheaded. It was a low-paying, low-skill job that killed my computer, but I NEEDED the paycheck.

    1. Re:I Can Relate! by hambone142 · · Score: 1

      I have sort of a photographic memory. When I see things of this nature (not specifically) it really sticks in my mind.

      I even turn my head when I see a dead cat on the road. The image sticks with me and I don't want it there.

      I say outsource the dastardly job to India. We pollute other countries with chemicals, we may as well pollute their minds too (if they'll take the job).

  12. Re:I heard about this in South Park by MightyMartian · · Score: 4, Insightful

    Jurors complain of similar effects from some of the evidence they're provided, and they are only exposed to horrifying images for fairly limited periods of time in most cases. I don't mean to denigrate your experiences, but if you think PTSD is limited to combat, then you don't dick-all about human psychology.

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  13. Well it may not be suitable for humans but... by burtosis · · Score: 1

    Isn't Tey out of a job? Sounds like the perfect fit.

  14. They're allowed to do this why, exactly? by Anonymous Coward · · Score: 1

    So is Microsoft now a branch of the Justice Department? Or are they part of the FBI? Homeland Security?

    ..wait, what's that, they're not? Then why in the ACTUAL FUCK are they snooping through people's emails as if they were Law Enforcement!?

    I don't like or want any CP being sent around or the people who are into CP being allowed to run around loose in the world, but: it is NOT the job of a private corporation, even one as fascist and authoritarian/dictatorial as Microsoft, to ENFORCE THE LAW. If they suspect someone of trafficking in CP, they should refer it to the cops, NOT INVESTIGATE IT THEMSELVES, DAMNIT!

    Get the FUCK out of our private communications, you goddamned bastards!

  15. Re:I heard about this in South Park by ffkom · · Score: 2

    People are just very different. I totally believe that some people genuinely "feel what they assume people on the screen feel when the images were recorded", and people who are like that are just not the right people for the job. Just like I wouldn't be the right person for any job done at great heights, since I don't feel comfortable walking on some shaky structure above an abyss.

  16. Re:I don't know how far they had to go by Anonymous Coward · · Score: 1

    Rick Astley has scarred me forever.

  17. Re:What? by Khyber · · Score: 2

    English must not be your first language.

    Microsoft has employees that can effectively spy on you for no reason at any time if you're using any of their services.

    Much like how Google does it. The reason you can't reach a human is because the humans are too busy spying on you and stealing your data.

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  18. Are these roles time limited? by nbannerman · · Score: 5, Informative

    As per subject - are these workers doing this stuff full time, year in, year out? In the UK, even the Police who do this are limited to two years on a team that has a responsibility to view the kind of content we're talking about here. Is this the case in companies such as Microsoft? (Note - this was told to me by a copper a few years ago, so, pinch of salt, etc!)

    1. Re:Are these roles time limited? by Anonymous Coward · · Score: 2, Informative

      Similar story with my local police service: people in similar positions are provides both counselling services and mandatory rotation to less exposed investigative areas (~6 months max IIRC).

    2. Re:Are these roles time limited? by phorm · · Score: 1

      The upside for the cops is that they also get to sit and testify against the bastards and (hopefully) see them get sentenced for it.

  19. Re:Hire former combat soldiers by NotInHere · · Score: 1

    The billionaires still need us to build machines for them that replace us as servants, only then we will be killed.

  20. But by JThundley · · Score: 1, Interesting

    But they knew this was the job, right? Why would you take a job and then keep working a job that you can't stomach?

    I'd be great for this job, I'm dead on the inside.

    1. Re:But by bobbied · · Score: 1

      Let's be fair... Sometimes the paycheck and benefits are more important. I remember times when I put up with some serious garbage because I had a wife and kids at home for whom my paycheck was the only thing that paid the mortgage, utilities and kept food on the table. So I put up with it until I could find another job. It was NOT a happy time at work, but the family and I survived without loosing the house or going on welfare.

      Let's also be far and point out that most of the time there ARE other options for unhappy work situations...

      --
      "File to fit, pound to insert, paint to match" - Aircraft Maintenance 101
    2. Re:But by luther349 · · Score: 1

      yea when you have bills to pay you tolerate alot look at are current employment practices its dam near Chinese slave workers why because someone will take the job no matter how shitty.

    3. Re:But by Kjella · · Score: 2

      But they knew this was the job, right? Why would you take a job and then keep working a job that you can't stomach?

      Because it would be very bad for evolution if the brain became dysfunctional whenever you experienced something traumatic. It has a range of self-defense mechanisms from immediate responses like adrenaline and emotional shutdown to permanently repressed memories and even split personalities and everything in between. We're able to force ourselves to do things way past the point we get emotionally scarred by it, we bottle it up sometime swithout really realizing it until it bursts.

      It's even in the little things, some years back I was on a diet and it was a lot of broccoli as stomach filler to keep me from munching on everything else. I was tired of broccoli, but I was also tired of being fat. So I kept eating broccoli until it hit some kind of tilt, after that I just couldn't stand the taste of it for a few years. Even the smell of it was just revolting to me. I'm guessing it was the job they had, money they needed and thought they just had to grow a thicker hide. So they pushed themselves to do it but instead of becoming immune they hit some kind of tilt, except theirs is a bit worse than mine.

      Lots of people experience that looking back in retrospect, how could put up with that kind of abuse or neglect or living like that, well mostly because biology encourages us to look past the negatives. Doesn't matter if you're a sex slave trapped in Fritzl's basement for years, you don't end it. You endure. Maybe it's a long, miserable and apparently hopeless fight but people who go through hell might come out on the other side, reproduce and carry on the genes. Those who figure this shit isn't worth living for don't. It's a morbid rationality to it.

      --
      Live today, because you never know what tomorrow brings
    4. Re:But by PPH · · Score: 1

      Ãoe à Ãoe à Ã(TM)

      OK. Now I've been triggered!

      --
      Have gnu, will travel.
    5. Re:But by Uberbah · · Score: 1

      Willfully obtuse? The claim in the lawsuit isn't "oh, I was unhappy with my job so gimme money".

    6. Re:But by JThundley · · Score: 1

      Sure it is. It's "I was unhappy and it took time and money to fix that and the company should have helped me stay happy instead of allowing me to get more and more unhappy."

    7. Re:But by david_thornley · · Score: 1

      You seem to be confusing happiness and mental health. The complaint is that the job gave the employees PTSD, which is a recognized medical condition with standard diagnosis criteria. It's an occupational health hazard, and the law has dealt with those for a long time.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
  21. Re:Another silly lawsuit by ffkom · · Score: 1

    The company you speak of might have had the right hiring concept, but unless someone with first-hand knowledge of the situation at Microsoft tells us, we cannot know how they did. Could be that some snowflake had the job of hiring people for the screening team and thought it would be a great idea to hire the most compassionate people as to favour strict verdicts on the screened material. Wouldn't be the first time those hiring had no experience in the position to fill and no idea of the qualifications required...

  22. Re:sucks but as of now someones gotta do it by ProzacPatient · · Score: 4, Insightful

    I think Hollywood just found its next movie plot

  23. Re:Get a new job.... by ffkom · · Score: 3, Interesting

    Why do you assume that everyone who's fine with watching sick videos is unqualified to correctly classify them? There's a very broad range between "being grossed out" to "consenting" to what one watches. Otherwise, everyone who has watched a crime movie would have to be banned from this (and many other) jobs.

  24. In ironic related news... by fahrbot-bot · · Score: 5, Funny

    They got dinged on their Employee Review for *not* watching porn at work.

    --
    It must have been something you assimilated. . . .
  25. Re:I heard about this in South Park by fahrbot-bot · · Score: 1

    There is truly some disgusting pornography that will make me gag ...

    Try watching CSPAN and get back to me about gagging.

    --
    It must have been something you assimilated. . . .
  26. Re:What? by Sir+Holo · · Score: 3, Informative

    "They "could literally view any customer's communications at any time.""

    Wait. What?

    It's always been that way. The deal is free email, etc. accounts for you, and in return the service provider spies on you, selling the details of your personal life to whoever it is that thinks they can profit from having or using it.

    It's sold mostly to aggregators – who operate like the credit bureaus – but have few, if any, of those pesky regulations to rein them in when people apply their reports as if they were 100% accurate. You have no recourse if you find an error. Hundreds of companies have a "profile" on you. You have no means to discover who they are. . . or why you didn't get that job promotion that you were in line for. HR bought a copy of your profile from abcdwxyz.com, which is rife with errors, but HR people are stupid, and will read it as truth. Perhaps someone with a similar name has a felony, or worse the report incorrectly states it.

    Why Microsoft does not make their spying abundantly clear will hopefully come back to bite them in the ass.

  27. You can look on your computer. MS servers, network by raymorris · · Score: 3, Interesting

    > I'm mildly curious as to the nature of the law that allows the company to effectively act as law enforcement

    By that you mean "look at what's on their servers"?
    You can of course look at see what is on your computer. Similarly, Microsoft can look at what is on their computers.

    This was well established in cases in which companies were monitoring their network and their computers, which employees were using for personal use as well as for work. Companies, including ISPs and mail providers, can for example have filters to block users from sending out spam. In this case, Microsoft has decided they don't want child porn and certain other material on their systems, and has taken steps to remove it.

    Unfortunately, either policy - allowing companies to access their own systems, or not allowing them to access their systems, has problems. If users cared, standard mail clients and other GUI clients would have made GPG/PGP easier, everyone who cared would have been using encrypted email for the last 20 years and it wouldn't be an issue. For whatever reason, people don't care enough to use a GPG/PGP enabled mail client.

  28. Re:sucks but as of now someones gotta do it by dbIII · · Score: 1

    I'm mildly curious as to the nature of the law that allows the company to effectively act as law enforcement

    That is weird in itself but the bad outcome is kind of obvious. It's a company acting like a government but in a half-assed way so of course they are fucking up. They are attempting law enforcement without the "wasteful" extras and finding some reasons why the "waste" was there.

  29. I know who could do the job by GuB-42 · · Score: 1

    Some people would absolutely love to do this job.
    They already have a nice list of potential candidates, too bad they sent it to the police instead of the HR department.

  30. Re:I heard about this in South Park by sconeu · · Score: 3, Informative

    This. I was a caregiver to my ALS-stricken wife for three years, and after she passed away, I was diagnosed with PTSD. It's not just combat that's stressful.

    --
    General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
  31. Re:I don't know how far they had to go by Anonymous Coward · · Score: 1, Interesting

    Agreed. How your mind works depends on what you feed it. If you feed it poison don't expect it to be healthy. Know when to say no. There are guilty pleasures like cat videos and failblog. When you diverge into child porn and snuff videos you're not going to have the type of mind that will relate to others. That's like a path to the real dark side. The path of a serial rapist or killer, don't go down that road, there is no happy ending there only tragedy. There are a million other better ways of spending the limited time you have on this planet. I think this is why a lot of people are cutting the TV cord and refusing to feed their brains reality TV and other worthless entertainment. Reality shows aren't that much better for the brain than 2 Girls 1 Cup.

  32. Funny..... by ogdenk · · Score: 2, Insightful

    Funny.... I'd have PTSD from being forced to engage in warrantless surveillance. Splitting hairs because it's "Microsoft's server, since they aren't the feds they can do anything they want" doesn't make it a good thing to do. They are effectively acting as law enforcement and assisting the feds in sidestepping the 4th amendment. The few people they catch doesn't warrant the intrusion on many people who didn't deserve it. Much like the patriot act and butthole searches at airports. Especially if they report "other crimes" which may be victimless.

    THAT would give me PTSD. If I wanted to be law enforcement and "catch bad guys" I would have gotten a criminal justice degree and worked in law enforcement where there's proper checks and balances.

    1. Re:Funny..... by ogdenk · · Score: 3, Insightful

      Private citizens maybe but I think e-mail and cloud storage providers should be treated more as "common carriers" and only respond to legit legal requests for such data rather than enthusiastically embarking on witch hunts to do law enforcement dirty work. What you're sort of advocating would be like the post office reading all of your sealed mail in just in case you might be a pedophile and letting law enforcement know you might be a pothead.

      Why shouldn't I expect the same rights that I enjoy (theoretically, not in practice) with telephones and snail mail to carry over into the digital realm? The USPS is govt run in name only these days and is more of a private organization. Would you be cool with UPS searching all of your packages because a computer said there could be pictures of underage titties in there somewhere?

      What this boils down to is the government is using private companies to circumvent the constitution using the same old "think of the children" tripe that brought us the drug war with a double-dose of tyranny and it's sickening.

    2. Re:Funny..... by omnichad · · Score: 1

      So, same rules that allow your landlord to look through your mailbox (which is technically owned by him)?

      Not in the US. In the US, a mailbox is federal property - even one that you privately buy for yourself.

  33. Re:I heard about this in South Park by JaredOfEuropa · · Score: 4, Informative

    You'd be surprised. Maybe this suit is unique (I've no idea) but the phenomenon certainly isn't: this is a common complaint of people dealing with this kind of material; like police detectives. I've heard that the people dealing with kiddy porn on a daily basis generally don't last very long on that detail; apparently it is not something that you get desensitised to very easily. And a lot of them complained of symptoms that are at least very similar to PTSD. Maybe war isn't the only way to get messed up emotionally, tough guy.

    --
    If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
  34. Re:Sounds like a pretty easy job for a type by Bryan+Ischo · · Score: 1

    More power to you. I made the mistake of visiting rotten.com once in the late 90's, and somehow morbid curiosity caused me to spend about 2 hours looking at the worst stuff that I could see on there, I couldn't tear myself away because I couldn't believe what I was seeing. And afterwards I went into a sort of depression for several days. I have never gone back and have actively avoided any situation in which I might see something similar. If I had to watch that stuff on a regular basis I would either, like you, somehow disassociate myself from the feelings that I have about such things, or go crazy. I don't think either is a good outcome personally.

    However, if such people have to exist, then I am thankful that they do and that they can protect myself and those I care about from these things. So to everyone who has to do it - I owe you a tremendous debt of gratitude, and I hope you are paid very well.

  35. Re:I heard about this in South Park by bill_mcgonigle · · Score: 2

    This. I was a caregiver to my ALS-stricken wife for three years, and after she passed away, I was diagnosed with PTSD. It's not just combat that's stressful.

    possibly CPTSD? Similar situation here.

    Here's an interesting video: https://www.youtube.com/watch?...

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  36. More info about 'internet content moderators' by BlueToast · · Score: 1

    This is an article I posted years ago but is still relevant (and I have taken liberty to link to the The Daily Beast article as well). Thought I would drop this here:

    URL: https://www.reddit.com/r/IAmA/...
    Title: [AMA Request] Moderators of the Internet whose job is to filter out illicit image uploads such as pedophilia, pornography & grotesque images

    Behind Facebook, Google, Flickr, ImageShack, Thumblr, Instagram and many other well known companies offering hosting for photos is someone who has the sole responsibility of going through and moderating image uploads to filter out pedophilia, [illegal] pornography, disturbing & grotesque images, sacrificing their physiological health for the sake of many. I am sure most people even here on the internet even at a place like reddit probably never know much more than the fact that there has got to be someone doing it as algorithms and computers do have their limits. Without a doubt, a job like this most certainly must have an emotional, mental, pyschological, and social cost. There are many possible questions to ask such a person about their own lives and their job.

    Below are my questions. I will add more as people contribute questions.

    1. [2013/11/24 @ 0139, -6 GMT] What is your official job title?

    2. How many friends do you have? Do you find it difficult to be "normal" around them? Do they know what you do for your job? How do they support you (or not)?

    3. Same questions as in #2, but in regards to your immediate family rather than your friends

    4. Is your job temporary/part-time/consultant-type, or official employee working full time? What kind of benefits and perks do you receive?

    5. Are there any rules or regulations that are in place by the company for the sake of people who take this job position due to the nature of the job?

    6. How much time do you spend rejecting/approving images? Does the system you use for performing your job show you 'all images without bias' or only show you images that algorithms picked up as possibly illicit? How often do you take breaks (or are required to)?

    7. Are you required to perform any other activities or job functions beyond this (perhaps as a way of therapy)?

    8. How do you get paid? How much do they pay you? Do you think they pay enough? (especially due to possible long-term consequences)

    9. Maybe I have already asked this, but how do you cope with the things you have seen to keep yourself sane, normal, and contained?

    10. What does it feel like emotionally and mentally? What kinds of thoughts run through your head on the job, on break, outside of job at home, amongst friends and family, etcetera?

    11. If you have already moved on to another job at a different company of different functions, is this something you put down on your resume or told them about that you did as your previous job?

    12. Do you feel paranoid? Do you feel like someone is watching you / someone that might be trying to corner and flag you a pedophile/pervert/sick person?

    13. How did you find this job?

    14. [2013/11/25 @ 1234, -6 GMT] Why did you choose this job? Did you know fully well what you were going to be doing?

    15. Are married and do you have children? How do you feel around your children? How does your job affect you in this part of your life?

    16. How long have you been doing this job (or have you done this for in the past)?

    17. [2013/11/29 @ 0006, -6 GMT] What would you say the character/personality traits/type a person would need to have and be to make them more qualified and capable for this job than other people (possibly applying for the same job, or just in general)?

    Relevant links for curious minds to get some thoughts started while waiting for someone who has done this job or presently is performing this job to pick up this AMA Request:

    *

  37. One possible solution to the problem. by techno-vampire · · Score: 1

    You can probably reduce the stress in the workers monitoring the porn by giving them two extra breaks to work off some of the physical tension their work leads to and a private fapping room so that other workers don't have to watch them. It probably won't help much with those watching the violent videos, but then again, we all know about people who get turned on by that.

    --
    Good, inexpensive web hosting
  38. Re:I heard about this in South Park by DerekLyons · · Score: 5, Insightful

    There is truly some disgusting pornography that will make me gag - but if I were watching it professionally as a job, I imagine I'd get inured to it, the same way that sanitation workers, septic cleaners, etc get accustomed to the sensory unpleasantness that they are exposed to.

    There's a difference between sensory unpleasantness - and the depths of human depravity. In normal human beings, it's almost impossible to unsee the latter and it gets inside your head in ways chest thumper he men like yourself can't seem to imagine or grasp. And this isn't the first time this has been reported among image moderators, or (and the individual above comments) among jurors for trials concerning this material.
     

    I've been in two wars fuckers. I've been shot, I've killed, I've had friends killed - I know PTSD. Complaining that you get PTSD from watching porn (even fucked up porn) is like saying that watching Saving Private Ryan entitles you to entrance to American Legion and VA benefits.

    I know several people with PTSD (not just combat vets but other vets from high stress positions, as well as cops and and emergency room medical professionals). One thing they all have in common is they don't brag about it. Nor do they use it as an excuse to put other people down. (And that's setting aside the idiocy of the false equivalency you set up.)

  39. Re:I don't know how far they had to go by liquid_schwartz · · Score: 1

    I don't want to remember half the stuff I've seen, and the majority of that was on accident.

    If the majority of half of the stuff you've seen was an accident then you are seriously accident prone. Or you are quick to blame accidents, not unlike my son who usually swears some obnoxious act was an accident.

  40. Re:sucks but as of now someones gotta do it by guises · · Score: 2

    These aren't all public communications that these people were monitoring. No one has to read my email except the people I send it too. (Not even them sometimes.) No one has to do this.

  41. Re: sucks but as of now someones gotta do it by Anonymous Coward · · Score: 5, Funny

    Great, M$ can fire them for viewing child porn instead of paying for their psych treatment . This is a corporate win-win.

  42. Re:What? by guises · · Score: 1

    Of course not, only computers look at your data. Humans look at copies of your data that the computers then produce. See the difference?

  43. Re:I don't know how far they had to go by negRo_slim · · Score: 1

    I love arm chair psychiatry.

    --
    On the Oregon Cost born and raised, On the beach is where I spent most of my days
  44. Re:simple solution by hambone142 · · Score: 2

    Outsource it to India.

  45. Watching Micro Soft porn daily would give me PTSD by iamacat · · Score: 1

    I mean, won't everyone have nightmares about shrinkage with constant exposure to these materials?

  46. Re:I heard about this in South Park by lgw · · Score: 1

    PTSD has become an over-broad term. I don't like that: it should be limited to having an involuntary physiological and psychological response to some stimuli, that interferes with normal life. We need a different term for "I'm reminded of something disturbing I saw once", to distinguish that from "I'm suddenly flooded with adrenaline, reaching for a weapon, trying to find and kill the threat in the milliseconds before it kills me". That kind of conditioned physiological response isn't limited to combat, but it's different in kind from anything that follows from seeing some disturbing images.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  47. Re:Could have easily been prevented by PPH · · Score: 1

    workers screening content weren't using Linux

    Oh, I don't know about that. Having to view "Please install Flash 11.0 to view this content" over and over would probably give me PTSD.

    --
    Have gnu, will travel.
  48. What is the source of the content? by MobyDisk · · Score: 2

    What was the source of the data that were these workers filtering? Hotmail emails? Office 365 files? Azure storage blobs? I am more interested in this story from the surveillance angle.

  49. There is so much evil in this post it by Deliveranc3 · · Score: 1

    boggles the mind.

    Surveillance, censorship, repulisive materials, just EW.

    I can't even grasp it.

  50. Re: I don't know how far they had to go by mmell · · Score: 1

    You seem to have confused cause and effect.

  51. Similar story about Google from a few years ago by slashcross · · Score: 1

    https://www.buzzfeed.com/reyha... No lawsuit from this one, or at least none mentioned. Same lack of support, though. I don't remember if anything came of this being posted.

    --
    Slashdot your i and slashcross your t.
  52. You mean his GF's sex video? by Anonymous Coward · · Score: 3, Insightful

    No, he's worried that his private sex video from his girlfriend is viewed by some snotty perv in Microsoft. And apparently he's right. Or he's worried that some business meeting on Skype is viewed by Microsoft employees, which has a name: industrial espionage.

    Or he's worried that some Trumpesk figure will have his little list of people he wants to get back at, and Microsoft will do that for him. Or perhaps some politicians is being spied on to influence elections, or some scientist or some judge or or or...

    1. Re:You mean his GF's sex video? by coofercat · · Score: 1

      For espionage to take place you have to use the information you get from listening into a skype call inappropriately (ie. telling someone who can use the information themselves, or otherwise using it yourself). For example, you overhear Verizon and Yahoo setting a price for the takeover deal. You talk to your pal at Google and give them the price, after which Google makes a counter offer for Yahoo. If you hear them setting the price and do nothing with the information, then nothing happens at all (and there are usually procedures where you disclose what you've heard to your legal people to vindicate yourself of any possible issues in the future). The worst you could be done for is evesdropping/privacy invasion or similar. However, given the ToS, you couldn't even be done for that because you're doing it in the course of your duties as defined by your employer (none of which would be true if you somehow did it yourself from your basement).

      MS isn't doing anything unique here - they have people and algorithms looking for CP and other illegal material. Anything that looks suspicious gets reviewed by a human and acted upon. All the major providers are doing the same thing in some form or other. If you don't want your stuff spied on, encrypt it, or use a different means to communicate.

  53. Re:sucks but as of now someones gotta do it by hey! · · Score: 2

    Well, that's kind of a strawman argument; the employees aren't saying that nobody should have to do it; they're saying that if management's plans require someone to do it then management should also have a plan for dealing with the mental health consequences.

    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  54. Re:I heard about this in South Park by interkin3tic · · Score: 2

    If I break my leg doing something stupid while drunk, or if I break it while saving an infant from a burning building, the leg is still broken. They put a cast on it either way. If they've sustained psychological damage from policing porn for a paycheck, it doesn't matter if yours is more noble. Not sure why you're turning it into a competition. Is your ego really that small that you need to brag to people you don't know online?

  55. Re:I heard about this in South Park by hey! · · Score: 3, Informative

    PTSD has specific diagnostic criteria even including exclusion criteria (e.g. not due to substance abuse). The term isn't overbroad, it's just misused, like "Type A personality", which doesn't mean what people think it means.

    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  56. Re:I heard about this in South Park by Notabadguy · · Score: 1

    If a court will buy that diagnostic criteria for PTSD, this seems like a cut and dry lawsuit:

    Repeated or extreme indirect exposure to aversive details of the event(s), usually in the course of professional duties (e.g., first responders, collecting body parts; professionals repeatedly exposed to details of child abuse). This does not include indirect non-professional exposure through electronic media, television, movies, or pictures.

  57. Re:I heard about this in South Park by Skuld-Chan · · Score: 1

    I agree its not as serious as what you had to deal with, but I had a similar job screening content and I ended up needing therapy to have a semi-normal life.

  58. Re: sucks but as of now someones gotta do it by someone1234 · · Score: 1

    Well, those alleged russian videos (if they exist) could reveal what is "acceptable" to the Big Man.

    --
    Patents Drive Free Software as Hurricanes Drive Construction Industry
  59. Re:I don't know how far they had to go by Darinbob · · Score: 1

    My arm chair did need the help though. It was deeply depressed and sat in the corner all day.

  60. Re:Life hardens you by Boronx · · Score: 2

    Emergency room doctors I know are probably all untreated PTSD.

  61. Re:I heard about this in South Park by Calydor · · Score: 1

    PTSD: Post TRAUMATIC Stress Disorder.

    I emphasized the relevant word for you, but hey, if you're not traumatized by watching kids get raped for eight hours a day, five days a week, maybe you should get a job with Microsoft?

    --
    -=This sig has nothing to do with my comment. Move along now=-
  62. Sucks for cops too by phorm · · Score: 1

    Thankfully when I was a BB admin I didn't see any of that. Messed up stuff that got people banned, yes, but nobody was stupid enough to post actual KP on the boards I managed.

    I have a friend who worked in law enforcement in "cyber crime" though. Apparently that stuff is part of what he deals with, and you really can tell it takes a toll on a person. I doubt it's like most people imagine. Some people are so fucking depraved that normal people can't even fathom how bad they can be.

  63. Re: sucks but as of now someones gotta do it by ZeRu · · Score: 2, Insightful

    It was just a lie spread by some leftist fanatics. Interestingly, many of the same fanatics mourned over Castro who actually imprisoned gay people.

    --
    If you post as an AC, don't expect me to spend a mod point on you.
  64. Re:I don't know how far they had to go by CustomSolvers2 · · Score: 1

    The first video I saw of Inside Amy Schumer was precisely about this kind of 1-cup-and-2-girls stuff. Hilarious!

    --
    Custom Solvers 2.0 = Alvaro Carballo Garcia = varocarbas.
  65. Re:I heard about this in South Park by jandersen · · Score: 1

    It's the helplessness and the loneliness that does it, isn't it?

  66. Re: sucks but as of now someones gotta do it by Rakarra · · Score: 2

    I've never seen any statements by Trump that were negative or derogatory towards LGBT.

    I thought that for awhile too, but the selection of Mike Pence to run all domestic policy is about as big a 'fuck you' as you can get to LGBT.

  67. Re:You can look on your computer. MS servers, netw by geekmux · · Score: 1

    The summary is terribly written, it doesn't explain, clearly, that Microsoft was looking at material on its own servers. Read it through again, it's VERY misleading in that regard.

    TFS reads: "could literally view any customer's communications at any time."

    Perhaps it should be clarified, since there is a significant legal difference in rifling through employee data vs. customer data. Employees sign documents and accept that usage of corporate systems and networks gives up almost all semblance of privacy. Customers expect privacy to a certain degree because laws demand it.

    And unless Microsoft's hiring practices practically invite criminals and child porn addicts, I highly doubt Microsoft justified an entire team to monitor their employees in this way.

  68. Re:sucks but as of now someones gotta do it by arglebargle_xiv · · Score: 2

    just take care of the people that gotta deal with this, i suppose?

    It's easier to pretend that it doesn't cause problems. We've had the same problem here, police staff who had to examine pr0n and, in another branch, smoke weed during undercover work, were told they had no basis for a claim because neither pr0n nor weed are harmful to anyone. Which was kinda interesting because the basis for prosecuting people for owning weed was that it was harmful and they needed to be protected from it. Unless they were undercover cops, in which case it wasn't harmful.

  69. Re: sucks but as of now someones gotta do it by Anonymous Coward · · Score: 2, Interesting

    The way laws are written. Yes. However, like law enforcement, there is a certain required intent for charges to be filed. Someone who downloads child porn is not the same as someone who is producing it. Much like decriminalizing marijuana or alcohol. The people who have to sit on a bus and smell the skunk-smelling pot smokers aren't going to be charged with consuming cannabis, but the people who actively seek the drug dealers can be, because the crime is about trafficking for sale. That's what CP is. There are producers, dealers and users. For all intents, the way laws are written, are designed only to catch the dumbest people, much like copyright infringement.

    It is in fact much easier to charge someone who has child porn with copyright infringement (making unlawful copies of photo or video content of someone without their consent) or voyeurism (eg spying) and the bar is much lower to do that, since you need only evidence that the images were created without the consent of the participant.

    Not all "child porn" is actually so. For example, children/preteens/teens may "sext" each other, accidentally (or purposely) their friends, families, to embarrass them or to get them in legal trouble. If the recipient doesn't immediately delete it, or they send it to others, it goes from "viewing child porn" to "distributing child porn" , the latter is considered as bad as murder in some countries courts. If two children sext each other and they are both under 16, there is nothing to charge them with. However if one of their phones is in the possession of their parents, the parent can be. This is why most child porn laws are going to eventually be deleted, along with badly written anti-bullying/trolling laws and will instead be put under copyright law (for the unlawful copying of content without consent of the participant) and the actual "creation" of child porn will go under rape/sexual assault laws to prosecute the actual adults involved with it.

    Which goes back to the PTSD thing. Cloudflare is the largest host of child porn, it is unfortunately easy to find because the links are often posted to 8ch , 4chan, reddit, and so forth, but that is just the "common" content that ranges from VHS tapes to stolen webcam/nanny-cam videos that used to proliferate on the alt.binaries.* newsgroups. The less common stuff are things produced in Asia and Europe where age of consent laws are lower or non-existent, and attitudes towards unclothed children aren't considered the same as child porn like it is in North America.

    When it comes to PTSD of murder scenes and such, those are posted to the usual places like 4chan/b on purpose, because kids on 4chan are assholes, pirates are assholes, and so forth. People post that stuff because they want to induce PTSD in people. That is why cyberbullying tends to originate entirely from 4chan if not 8ch or reddit.

  70. Why? by allo · · Score: 1

    Why didn't they quit? They knew what they were hired for, then they saw what they saw and still did not quit ... and now they sue?

    And MS should just have hired people from 4chan. They don't get PTSD over such stuff.

    1. Re:Why? by omnichad · · Score: 1

      I don't know if you know this, but a lot of people aren't in a financial state where they can just quit a job and not lose their car, home, etc.

  71. Re: Shooting off your cocksucker again troll? by Jesus+H+Rolle · · Score: 1

    "Do-moss". It's pronounced "do-moss".

  72. Re:I don't know how far they had to go by turp182 · · Score: 2

    Ahh, the 2 girls vid. Reasonably hardcore, but certainly not the worst.

    In St. Louis there is actually a house cleaning company called, wait for it:

    Two Ladies and a Bucket

    I laugh every time I see one of their cars about.

    --
    BlameBillCosby.com
  73. What exception? DMCA safe harbor? by raymorris · · Score: 1

    > Hm, what about that exception for technical companies providing "a place" for users and not being responsible what is published on their servers?

    I'm not sure what statute you might be referring to. Are you thinking of DMCA safe harbor? DMCA is the Digital Millennium Copyright Act. Service providers aren't liable for *copyright* violations if they follow the prescribed procedure for handling complaints - and following the prescribed procedure normally involves looking at the material which is the subject of the complaint in order to match up the hosted resources with the specificity of the complaint. (Don't take the whole site down if one image is the subject of dispute.)

  74. It's company servers, not employee or customer by raymorris · · Score: 1

    > Perhaps it should be clarified, since there is a significant legal difference in rifling through employee data vs. customer data.

    Legally, in the US, Microsoft is rifling through their own hard drives. Note I'm not suggesting I think this should be the law, I'm stating this *is* the law, as affirmed by many courts over many years. Suppose a hacker, who is neither an employee nor a customer, put malware on the machine. How would Microsoft find malware that bad guys have hidden on their servers? Only by thoroughly looking through the whole drive. Is Microsoft allowed to look through their own servers, in order to find malware, file corruption, deduplication opportunities, or any other reason they want to look at their own equipment? Yes, under US law. There are good arguments for changing that, and there are good arguments for not changing it.

    > Employees sign documents and accept that usage of corporate systems and networks

    Customers agree to 20 pages of TOS too. Part of the TOS *informs* the customer that MS already has the right to examine their own equipment. Once you hand a document to a service provider, saying "please put this on your web server for me" or "please take this to Gmail, and ask them to take it to Bob", they may look at what you've handed them before they do anything else with it. That's good when bad guys hand them a malware file, asking MS to distribute it.

     

    1. Re:It's company servers, not employee or customer by geekmux · · Score: 1

      > Perhaps it should be clarified, since there is a significant legal difference in rifling through employee data vs. customer data.

      Legally, in the US, Microsoft is rifling through their own hard drives. Note I'm not suggesting I think this should be the law, I'm stating this *is* the law, as affirmed by many courts over many years. Suppose a hacker, who is neither an employee nor a customer, put malware on the machine. How would Microsoft find malware that bad guys have hidden on their servers? Only by thoroughly looking through the whole drive. Is Microsoft allowed to look through their own servers, in order to find malware, file corruption, deduplication opportunities, or any other reason they want to look at their own equipment? Yes, under US law. There are good arguments for changing that, and there are good arguments for not changing it.

      > Employees sign documents and accept that usage of corporate systems and networks

      Customers agree to 20 pages of TOS too. Part of the TOS *informs* the customer that MS already has the right to examine their own equipment. Once you hand a document to a service provider, saying "please put this on your web server for me" or "please take this to Gmail, and ask them to take it to Bob", they may look at what you've handed them before they do anything else with it. That's good when bad guys hand them a malware file, asking MS to distribute it.

      Maintaining corporate servers to prevent infections is a far cry from maintaining an entire fucking team to rifle through customer documents and pictures in search of illegal content, essentially acting as an extension of law enforcement while raping privacy laws and destroying Rights protected by the Constitution, so let's drop the bullshit needs-of-a-SysAdmin excuses. I hand my mail to the mailman. Doesn't give them any legal right to read it just because it sits on their truck.

  75. Re: sucks but as of now someones gotta do it by silentcoder · · Score: 2

    He chose Mike Pence as running mate. A bigot who once made it a criminal offense for gays to apply for marriage licenses. He was not okay with just denying them: he jailed them.
    And Trump put him a heartbeat from the presidency.

    --
    Unicode killed the ASCII-art *
  76. Think of the children... by cjjjer · · Score: 1

    No wait....

    Think of the adults...

    I am so confused now...

  77. re: severe psychological distress by King_TJ · · Score: 1

    They said -- After years of being made to watch the "most twisted" videos on the internet, employees said they suffered severe psychological distress.

    Ok, but who will compensate me for watching Tosh.O all those times in came on late night TV?!

  78. Re:sucks but as of now someones gotta do it by slashrio · · Score: 2

    And such a company should lead those employees through a thorough psychological assessment before exposing them to all kinds of psychologically disturbing pictures.
    And the fact that their bosses, when they mentioned their stress, told them to go out to smoke a cigarette or to play a video game to relax, shows a total disregard for the psychological stress those people were subjected to. I think they might easily win this case, depending however on the question whether they were directed to do this kind of work, or volunteered to do it--which would make it a bit weird...

    --
    "Trump!!", the new Godwin.
  79. USPS does legally open packages. Moral != legal by raymorris · · Score: 1

    > Doesn't give them any legal right to read it just because it sits on their truck

    Did you mean "moral right" and accidentally typed "legal right"? The United States Postal Service is in fact authorized by law to open packages at their sole discretion. UPS and Fedex open packages - you can read about it on their web sites.

    Because USPS is part of the government, they are constrained by the fourth amendment and therefore don't open first class letters without a warrant (but don't need a warrant for packages). Microsoft is not the government and is therefore not constrained by the fourth. Like Fedex and UPS, they can and do open packages customers hand them.

    > while raping privacy laws

    Which privacy laws would those be, exactly?

    Frankly, it's very common to think about what you think the law *should* be for any situation and for some reason our brains confuse that with what the law *is*. I'm not sure why, but intelligent people tend to do that for some reason.

    1. Re:USPS does legally open packages. Moral != legal by geekmux · · Score: 1

      > Doesn't give them any legal right to read it just because it sits on their truck

      Did you mean "moral right" and accidentally typed "legal right"?

      No, I meant legal right.

      As in the same legal protections that require a warrant for certain USPS correspondence, as you so aptly pointed out.

      As in the same legal protections that require a law enforcement agency to obtain a warrant if questionable content is discovered under the bullshit guise of "maintenance" activities (this was just discussed here with the FBI getting burned over illegal searches related to Best Buys' Geek Squad)

      As in the same legal protections that allowed Apple to effectively tell the FBI to fuck off when it came to dismantling encryption designed to protect a citizens privacy.

      The Constitution was designed to ensure that morals have fuck-all to do with it, and we *should* be protected by it.

  80. AI would be perfect for this kind of thing by Godai · · Score: 1

    This is where if he had a reliable AI that could do the watching, it'd be faster *and* it wouldn't screw up the hapless people who currently have to watch it.

    That said, I worry that watching snuff films and porn was why Skynet decided to nuke all the humans.

    --
    Wood Shavings!
    - Godai
  81. Re: sucks but as of now someones gotta do it by gnick · · Score: 1

    The ideal solution is supposed to be "whitelisting" where every pornographic image/video produced has to be registered with the government along with proof of model age, but then you have issues with prior restraint and accurately measuring what is/isn't pornographic.

    Those are the issues you see with this solution? You want to register every pornographic image on the Internet and distribute a whitelist of hashes? Checking each image is going to necessitate a rainbow table hunt. And that won't even cover Anthony Weiner's phone. I don't think you've thought this through.

    --
    He's getting rather old, but he's a good mouse.
  82. That would be the 4th amendment, a constraint feds by raymorris · · Score: 1

    > As in the same legal protections that require a law enforcement agency to obtain a warrant

    That would be the fourth amendment, which says the federal government not unreasonably search our "houses, papers, and effects". It does not say you may not search your own house, and it does not say Microsoft may not search theirs.

    The 14th amendment, as interpreted, applies the 4th to state governments. Microsoft is not the government, and it's not your house - it's Microsoft's.

  83. Re:normal people are very affected by the stuff by strstr · · Score: 1

    Yeah ogrish type stuff can hurt a person. I could see the gore causing a persons brain to get fucked up, although it might be a temporary effect but the kiddy open stuff I don't think has a negative effect it just gives you a boner. Seriously its just sex like adult porn which everyone uses and doesn't get PTSD from.

    https://www.obamasweapon.com/

  84. Re:sucks but as of now someones gotta do it by omnichad · · Score: 1

    AI can reduce the amount of amazingly disgusting kinks 4chan tier content and narrow it down to a smaller amounts of human-reviewed content.

    Thus concentrating the amount that an individual human reviewer has to see. It actually makes it worse because everything they have to see is some degree of terrible.

  85. Re: I don't know how far they had to go by omnichad · · Score: 1

    nature vs. nurture is far too old and unresolved an argument to be settled by your "superior" comment.

  86. 4chan??? by acoustix · · Score: 1

    Microsoft could outsource this work to the upstanding community at 4chan. They're experts in this stuff. Hell, they'd probably do it for free.

    --
    "A plan fiendishly clever in its intricacies"- Homer Simpson
  87. Re:I heard about this in South Park by omnichad · · Score: 1

    it is not something that you get desensitised to very easily

    It would probably be worse if you did - I'm not sure which is really worse for your mental health and ability to interact with society.

  88. Re: simple solution by fubarrr · · Score: 1

    outsource it to Japan

  89. Re: sucks but as of now someones gotta do it by Talderas · · Score: 2

    This would be an incorrect statement and you're basing it on a bill Pence signed into law. http://www.in.gov/legislative/...

    This bill reclassified various criminal offenses, including "providing false information to a clerk of the circuit court" from a Class D to Level 6 felony. It didn't create any new crimes or make the crime in question any harsher.

    The "crime" of applying for marriage licenses came about from the fact that the online method of applying for marriage licenses did not permit you to select male-male or female-female as a combination as the website was created in accordance with the Indiana law that made marriage between people of the same gender illegal. Thus you had to select one spouse as male and one as female. No one has ever been jailed or even prosecuted for doing such a thing so that claim falls short as well. This crime is not specific to homosexual couples as it is with regard to giving the court false information. A couple that submitted the male spouse as female and the female spouse as male would also be equally guilty of the crime. Perhaps the more damning point against your claim that "A bigot who once made it a criminal offense for gays to apply for marriage licenses" is that homosexual couples could still apply for marriage licenses without breaking the law in question by using the paper form and crossing out the male or female section and writing in the appropriate gender.

    But hey, whatever, thanks for perpetuating a falsehood to push your own narrative and belief.

    --
    "Lack of speed can be overcome. In the worst case by patience." --Znork
  90. Re: I heard about this in South Park by fubarrr · · Score: 1

    YOU lack moral fibre pussy

  91. Re:That would be the 4th amendment, a constraint f by geekmux · · Score: 1

    > As in the same legal protections that require a law enforcement agency to obtain a warrant

    That would be the fourth amendment, which says the federal government not unreasonably search our "houses, papers, and effects". It does not say you may not search your own house, and it does not say Microsoft may not search theirs.

    The 14th amendment, as interpreted, applies the 4th to state governments. Microsoft is not the government, and it's not your house - it's Microsoft's.

    You're right. Microsoft is not the Government. A Microsoft employee is granted no more legal authority than a member of the Geek Squad when they go rifling through "their" houses searching through *other* citizens papers and effects, as if they hold that responsibility.

    That activity is specifically reserved for a member of law enforcement. Also known as a representative who *is* beholden the uphold the Rights of citizens, including the 4th, who will execute such activity only when reasonably justified.

    And when anti-virus/malware systems are automated enough these days to not need human eyes searching through documents, that weak-ass SysAdmin excuse doesn't even justify a search as reasonable to warrant law enforcement involvement to begin with.

  92. Re:I heard about this in South Park by MightyMartian · · Score: 2

    Oh for chrissakes, PTSD has been around forever. Ever heard of "shell shock"?

    --
    The world's burning. Moped Jesus spotted on I50. Details at 11.
  93. Re: I heard about this in South Park by TimMD909 · · Score: 1

    I think the "dick-all" part is what's bothering people...

  94. Re:I don't know how far they had to go by fisted · · Score: 1

    until you got to see the full photo series where it is evident that the liquid is in fact orange juice.

    For fucks sake, next time mark your post "SPOILER ALERT". Now you've ruined tubgirl for me and I highly doubt it'll ever work again for me.

    I-i mean, this is what a friend of mine asked me to post here. He's real mad.

  95. Faking PTSD maybe? by ErichTheRed · · Score: 1

    It sounds to me like these people are trying to get a retirement plan paid for by Microsoft. It makes sense -- I'm pretty sure people saw some disturbing things -- but I doubt it rises to the level of PTSD. No one with two brain cells to rub together would share anything truly illegal over Hotmail or any of the other platforms provided by Microsoft. Everyone (should) know that free email and social networking sites will mine every single byte of data you give them, and that includes scanning it for terms of service violations.

    Also, I think there's different levels of tolerance people have for disturbing stuff. A lot of people can just take it at face value and report the offenders without internalizing it. People who don't have this personality type shouldn't work in a position like this. Microsoft was dumb on two counts -- forcefully transferring employees to this group and not finding something else for them to do when they started showing signs of cracking up. Microsoft's a big company -- I highly doubt there is no wiggle room in the HR budgets to "park" people someplace until you find them a permanent spot after they don't work out on one team. It seems to me like you need to rotate people in and out of this duty to keep them somewhat mentally healthy.

    I'm pretty dead on the inside in terms of being negatively affected by things I see, but I don't know if I could do this work full time. It would really depend on what they actually were looking at on a daily basis. I just don't think it rises to the level of "PTSD." Unless people are really more fragile than I think, I have a hard time believing most claims of PTSD, even in combat situations or similar. Unfortunately, unless AI becomes 100% reliable, there are going to have to be groups of people like this who do nothing but trawl through sick stuff so that other people don't have to see it.

    1. Re:Faking PTSD maybe? by PPH · · Score: 1

      Also, I think there's different levels of tolerance people have for disturbing stuff.

      Could be a bunch of H-1B workers freaked out over images of women without hijabs.

      --
      Have gnu, will travel.
  96. Re:I don't know how far they had to go by pnutjam · · Score: 1

    That's obviously a riff on Two Men and a Truck.

  97. Geek Squad was paid by govt to search CITIZEN's hd by raymorris · · Score: 1

    In the Geek Squad case (which is not yet decided), the technicians were paid by the GOVERNMENT to search computers belonging to private CITIZENS. Therefore there is a fourth amendment issue.

    Microsoft is not an agent of the government, so there is no fourth amendment issue.
    Also, Microsoft is not searching your computer, they are searching their own computers.

    Right now I'm looking on my computer to see what, if anything, you put anything on my computer. Do you think it's illegal for me to look at what's on my computer? Under what law? Do you think the fourth amendment says I can't look at my own computer? You might want to read the Bill of Rights, if that's your understanding.

    Right now, Microsoft is looking on Microsoft's computer to see what, if anything, you put on Microsoft's computer. You may not like that, and you may decide to not use Microsoft's services, but there is no law against Microsoft looking at their own equipment.

  98. Re: I heard about this in South Park by DerekLyons · · Score: 1

    Uh huh. Ten years in the Submarine Service and I lack moral fiber. Sorry, try again. You don't even get a copy of the home game.

  99. Re:sucks but as of now someones gotta do it by guises · · Score: 1

    Using a web-based email client does not mean that email is "on the web."

  100. Re:Geek Squad was paid by govt to search CITIZEN's by geekmux · · Score: 1

    In the Geek Squad case (which is not yet decided), the technicians were paid by the GOVERNMENT to search computers belonging to private CITIZENS. Therefore there is a fourth amendment issue.

    Microsoft is not an agent of the government, so there is no fourth amendment issue. Also, Microsoft is not searching your computer, they are searching their own computers.

    Right now I'm looking on my computer to see what, if anything, you put anything on my computer. Do you think it's illegal for me to look at what's on my computer? Under what law? Do you think the fourth amendment says I can't look at my own computer? You might want to read the Bill of Rights, if that's your understanding.

    Right now, Microsoft is looking on Microsoft's computer to see what, if anything, you put on Microsoft's computer. You may not like that, and you may decide to not use Microsoft's services, but there is no law against Microsoft looking at their own equipment.

    Microsoft is not merely "looking" at their own equipment. They are executing an unreasonable search of customer data in order to find information that potentially can and will be used against you. Using a bullshit not-the-Government excuse does not magically justify that action any more than an excuse to maintain server health does. ISPs can legally indemnify themselves, so this activity isn't even justified under some kind of corporate legal mitigation either. If 3rd parties are rewarded when they discover data or provide leads, that can feed corrupt activities such as planting evidence, which is yet another reason this kind of activity should be scrutinized or banned.

    And the Government attempting to outsource work in order to escape the constraints of the 4th Amendment (Best Buy case) is also unjustified, which is one of the reasons the case is under so much scrutiny. I won't be surprised if following the budget trail for the department at Microsoft leads to the same source of funding.

    And we wonder why privacy advocates harp on encryption so damn much.

  101. Re:That would be the 4th amendment, a constraint f by nasch · · Score: 1

    That activity is specifically reserved for a member of law enforcement.

    How do you figure that? The 4th amendment certainly doesn't say anything about what non-governmental actors can and cannot do, so you must be getting it from somewhere else.

  102. Re:Geek Squad was paid by govt to search CITIZEN's by adamstew · · Score: 1

    Have you actually read the terms of service that you agree to when you sign up for an e-mail account from Microsoft? Obviously not. Because if you did, you'd see that you agreed to let them look at pretty much anything that is sent/received/stored on any Microsoft service for the purposes of detecting and reporting: anything illegal, activity that exploits/harms/threatens to harm children, spam, anything that they (in their sole an infinite wisdom) determine to be inappropriate, engage in fraud, accessing Microsoft's or anyone else's services illegally, copyright infringement, and transmitting malware.

    First off: Microsoft is not the government. They can search their own property (their servers) at any time for any reason. 4th amendment does not apply
    Second: Even if Microsoft was the government (*shudder*), you gave consent for them to search your communications when you signed up. If the police show up at your house and ask "can we search your house?", if you say yes, then anything they find can be used against you...warrant or not.
    Third: The indemnification you talk about only applies to copyright. Any other illegal activities that are perpetuated through their services they can be liable for if they are complacent in them happening on their services.

    If you don't like Microsoft searching your e-mails for possible illegal content, don't use Microsoft's e-mail services. That is literally your only recourse. I agree with you in that i'd prefer that no one but me reads my e-mails. This is one of the many reasons why I run my own e-mail server. But Microsoft is within their rights to search your e-mails.

  103. Re:Life hardens you by MikiHickel · · Score: 1

    Actually, having to see it over and over...it does still haunt me. It has been ten years and it's still hard to think about. The reason I commented was that I can see how seeing people doing terrible things all day can break something in you. I'm sure there are plenty of cases of doctors who are haunted by specific cases. Same with any of the other professions you mentioned. There is regular death and crime, and then there are those cases that are outside the norm that cause trauma. These people were tasked with finding the worst of the worst and had no support? That's asking a lot of a regular person.

  104. Re: sucks but as of now someones gotta do it by Coren22 · · Score: 1

    Except Muslim is a religious group, and Hispanic (not Mexican...) is a ethnicity, I am not sure how Trump could be racist. Also, as he didn't actually say anything negative about Muslims or Hispanics, it is kind of hard to try and pin him as being against these groups anyways. So no, Trump is not racist, except in the eyes of people who find everyone who doesn't agree with them fully as racists.

    --
    APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?