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Used Cars Can Still Be Controlled By Their Previous Owners' Apps (wtkr.com)

An IBM security researcher recently discovered something interesting about smart cars. An anonymous reader quotes CNN: Charles Henderson sold his car several years ago, but he still knows exactly where it is, and can control it from his phone... "The car is really smart, but it's not smart enough to know who its owner is, so it's not smart enough to know it's been resold," Henderson told CNNTech. "There's nothing on the dashboard that tells you 'the following people have access to the car.'" This isn't an isolated problem. Henderson tested four major auto manufacturers, and found they all have apps that allow previous owners to access them from a mobile device. At the RSA security conference in San Francisco on Friday, Henderson explained how people can still retain control of connected cars even after they resell them.

Manufacturers create apps to control smart cars -- you can use your phone to unlock the car, honk the horn and find out the exact location of your vehicle. Henderson removed his personal information from services in the car before selling it back to the dealership, but he was still able to control the car through a mobile app for years. That's because only the dealership that originally sold the car can see who has access and manually remove someone from the app.

It's also something to consider when buying used IoT devices -- or a smart home equipped with internet-enabled devices.

102 comments

  1. dealership only sales and service coming soon? or by Joe_Dragon · · Score: 4, Insightful

    dealership only sales and service coming soon? or should end users have a way to do an full reset for free?

  2. another case of fundamental bad design by Anonymous Coward · · Score: 1

    That's because only the dealership that originally sold the car can see who has access and manually remove someone from the app.

    That is a problem on more than 1 level.

    1. Re:another case of fundamental bad design by BitterOak · · Score: 1

      That's because only the dealership that originally sold the car can see who has access and manually remove someone from the app.

      That is a problem on more than 1 level.

      It's not bad design from the point of view of the dealer. This basically means that all used car sales will have to go through a dealership. It will be the end of private used car sales. This was probably by design.

      --
      If I can be modded down for being a troll, can I be modded up for being an orc, or a balrog?
    2. Re:another case of fundamental bad design by mysidia · · Score: 1

      No... it doesn't mean the sales have to go through the dealership.
      It does mean that the Dealership gets to charge Tax/Service fee to correct the Links apps thing.

      But there are other Reasons you might need to change authorized phones other than change of ownership for the car...

      For example: Your Cell phone was stolen and you can't wipe the app off, Or you got a divorce, etc, etc.

  3. Back to basics by Anonymous Coward · · Score: 0

    Seems likely there will be a counter-trend of new or rebuilt cars without the IoT, perhaps from custom builders or DIY movement. But of course, you'd get a great sound system.

  4. Note to self. by Anonymous Coward · · Score: 2, Insightful

    If upon looking for a new car, the dealership says they have a mobile app for it, turn around and walk away.

    As someone considering getting a 'new', used car this year or next, it's pretty apparent I'll need to weed out just who thinks connection it to any network, is a good idea.

    The list should become pretty short if any at all. Worst case, I go backwards and fix up something pre-high-tech.

    1. Re:Note to self. by WindBourne · · Score: 1

      nope. Not all are created equal.
      There is a real reason why Tesla's only get stolen IFF, somebody can steal your phone and multiple layers of passwords, OR just your keyfob.
      All in all, Tesla is a secured system, esp with the software.

      --
      I prefer the "u" in honour as it seems to be missing these days.
    2. Re:Note to self. by GNious · · Score: 1

      I must be tired, but ... Telsa cars have an IFF system?!?

    3. Re:Note to self. by Anonymous Coward · · Score: 2, Funny

      The gpp's IFF has identified you as a friend of military aviation and a foe of logic abbreviations.

    4. Re: Note to self. by Anonymous Coward · · Score: 0

      ... But you can open the frunk without a key, there is a secret in the bottom right of the intake. (Alarm will go off though)

    5. Re: Note to self. by WindBourne · · Score: 1

      designed for EMS.
      Oddly, I think that the American version is different than the European version, which I know is different from the Chinese version.
      I am guessing that China required too much information so Tesla gutted a lot of things for them.

      --
      I prefer the "u" in honour as it seems to be missing these days.
    6. Re:Note to self. by Cederic · · Score: 1

      Of course. This is why they need autopilot and sub-three second acceleration: Once Elon flips the toggle they become kinetic weapons that will avoid destroying each other.

  5. Re:dealership only sales and service coming soon? by rmdingler · · Score: 3, Informative
    Dealerships that tote-the-note are familiar with, and quite fond of, maintaining control of some of the apps on your vehicle.

    If you miss a payment or two, they can (sometimes) use GPS to locate the vehicle, disable it remotely, and activate the horn if the vehicle is being sequestered nearby.

    --
    Happiness in intelligent people is the rarest thing I know.

    Ernest Hemingway

  6. i got an idea by Anonymous Coward · · Score: 0

    Let's put EVERY SINGLE THING on the internet.

    Come on, it's a great idea! It'll go well for sure.

  7. Just don't buy them. by JustNiz · · Score: 1

    This kind of shit is exactly why I wont ever buy a car that has OnStar or any other connectivity back to the manufacturer.

    That includes at least all Buick, Cadillac, GMC, Chevrolet and Tesla vehicles.

    1. Re:Just don't buy them. by Anonymous Coward · · Score: 0

      Good luck with that. Give it enough time, and you won't be able to purchase a car at all.

    2. Re:Just don't buy them. by Anonymous Coward · · Score: 1

      Good luck with that.

      Exactly that. If enough other people buy them - and they will - then before long there won't be any other kind of car sold.

      Sure, used cars blah blah blah, but after a while they will get old, unreliable, and expensive to keep operating. It might work out for some people, but don't pretend there's not a real loss if the whole market shifts over to "internet enabled" automobiles. And washing machines. And TV sets. And toasters. And pacemakers. And microwave ovens. And vacuum cleaners. And refrigerators.

    3. Re:Just don't buy them. by Anonymous Coward · · Score: 0

      This is why the suggestion to not buy the car if it has these things installed won't work.

      But there's no requirement that any of these things be initialized.

      And if the dealership gets pushy and insists that you create accounts for this stuff before you drive off the lot, take your ball (of money) and go home. You have the right to rescind sale for any reason for a few days after purchase, so a signed sales contract isn't worth shit to them if you return the car right then and there and exercise your "grace period", especially if you never even drive it off the lot. And when you do, just be sure to make it widely known that you're doing it because of their electronic shit.

      That sort of thing will get feedback sent both up the supply chain and to the executive suite at all levels, at least for the first few times.

    4. Re:Just don't buy them. by Anonymous Coward · · Score: 0

      So what? transportation modes will have changed by that time, and only old fogies will own or lease automobiles. Uber or similar transportation methods will be the norm by then.

    5. Re: Just don't buy them. by Anonymous Coward · · Score: 0

      That's kind of ridiculous considering you can just disconnect the Onstar module. It's in the trunk under the spare tire. That will disable the GPS and cellular connection. If your vehicle gets 'updates' in this fashion, you'll have to get them at dealership instead.

      If you are worried about tracking, might want to take a real close look at the inside of your tires as well.

      Also, get a OBD2 reader that can do GMLAN and some decent software (not Android junk) and take a look at all the data your car is recording about your driving habits.

    6. Re:Just don't buy them. by JustNiz · · Score: 2, Informative

      Yeah sure they are.
      https://www.washingtonpost.com...
      https://www.theguardian.com/te...
      http://www.cnbc.com/2016/09/20...

      >>You lose asshole.
      Compared to you? Nope. with a dick attitude like that, you lose at your whole life.

    7. Re:Just don't buy them. by Anonymous Coward · · Score: 0

      Bicycle.

    8. Re:Just don't buy them. by Anonymous Coward · · Score: 0

      Bicycle.

      Not a bad idea. At all. It'll be some time yet before bicycles are "internet enabled" and report all your travels to a dozen random companies you've never heard of. Or for that matter, can be remotely disabled over the internet.

    9. Re:Just don't buy them. by JustNiz · · Score: 2, Informative

      >>The only known crack on that which was taken care of quickly.

      At least read the articles before you show your ignorance.It was 3 different attacks.

      >> YOU are welcome to try and steal our Tesla.
      Sorry but I don't like them. you can keep it.

      >> a cocksucker like you
      Thanks for continually reemphasizing your own intellectual shortcomings. Or perhaps you are compensating for something else.

    10. Re: Just don't buy them. by Anonymous Coward · · Score: 0

      or just steal all the junk in your frunk: https://youtu.be/0G96fI24v0s

    11. Re:Just don't buy them. by Hylandr · · Score: 1

      Your phone already does all that anyways.

      --
      ~ People that think they are better than anyone else for any reason are the cause of all the strife in the world.
    12. Re:Just don't buy them. by Anonymous Coward · · Score: 0

      Your phone already does all that anyways.

      I can assure you that it does not.

    13. Re:Just don't buy them. by sumdumass · · Score: 1

      IT will also be some time before a bicycle is capable of getting most people to and from work or to the nearest store with enough groceries to come back that will last through weather and other reasons you wouldn't necessarily be wanting to peddle a bike all over the place.

      They are great when you are a kid and can take an hour to get across town or happen to be shoved onto some population center so dense you cannot pass gas without someone knowing it. But for the rest of the world, a bit impractical outside of leisure for the most part.

    14. Re:Just don't buy them. by sumdumass · · Score: 1

      You mean taxis? Because Uber is more or less a taxi service with regular people using their cars they own as the taxi.

      I'm not sure you thought that comment out enough. Or do you think we can do away with farms because food comes from the grocery stores?

    15. Re:Just don't buy them. by Anonymous Coward · · Score: 0

      Your phone already does all that anyways.

      Maybe. Not everyone carries a tracking device with them at all times.

    16. Re: Just don't buy them. by WindBourne · · Score: 1

      yeah, that is why I keep nothing there. That IS a real security issue. Thankfully, it does not allow you to get into the cabin.

      --
      I prefer the "u" in honour as it seems to be missing these days.
    17. Re:Just don't buy them. by WindBourne · · Score: 1

      Once you are finished with high school, go back for remedial reading.
      They are the SAME crack. The fact that all 3 were from Sept 2016, had the same 3 guys and described the same attack in the same fashion, should be a clue that it was only 1 attack.

      --
      I prefer the "u" in honour as it seems to be missing these days.
    18. Re:Just don't buy them. by JustNiz · · Score: 1

      >> Once you are finished with high school, go back for remedial reading.

      Perhaps I'll talk to you again if you ever learn to communicate like an adult.

    19. Re: Just don't buy them. by anegg · · Score: 1

      Exactly this. It's already happened with software. Windows 10 for example, numerous applications. The software phones home regularly, the original vendor has configuration/change management hooks, and the original vendor controls ownership. The only way to avoid such a future that I think has a chance of working is through government regulation that blocks the tendency for vendors to build in this level of control. The vast masses tend to be too busy living their lives to fully grasp the risks and provide the upfront market pressure to keep the vendors in line. Think of all the people who buy IoT stuff without a care in the world for risk, or even the folks who buy the Smart Cars that are the subject of this article. They assume that the vendor will have taken care of getting all the messy details right, and don't see the impact of the vulnerabilities until they are far past the purchase decision point.

    20. Re:Just don't buy them. by Anonymous Coward · · Score: 0

      here - let a 3rd person summarize this for you. I'm very well off, have lived in a bunch of countries and speak 5 languages. I'm at that age where I'm doing the rogaine thing.

      him: teslas are secured
      you: here's a bunch of articles I just googled and didn't read to prove you wrong
      him: it was 1 attack patched quickly. that doesn't mean unsecure
      you: nuh-huh, 3 articles = 3 attacks
      him: you clearly didn't read the links you provided
      you: well you're stupid. grow up.

      you are a moron. in addition to this, one who cannot admit he is wrong, and gets louder and more clownish when backed into a corner. you cannot admit you are wrong, and argue by diluting the conversation with half-truths and garbage. you also convince yourself you're the fucking man, and the rest of the world doesn't see you for what you are - just a loud unproductive loser with insufficient brains to contribute to the conversation.

      I am not going to convince you otherwise. I love people like you, and there should be more of you, not less. I love being on a website, or out on the street, or heck - even at the office, where idiots like you keep making complete fools of themselves, and your brain defect - whatever it is, makes you unable to change. This makes my day entertaining, it lets me get hotter women by being comparatively more successful, and it makes me live longer by being more relaxed and entertained all day long.

      now please - say more things.

  8. I know how the stuff I use works by Anonymous Coward · · Score: 0

    I can't imagine how non-technical people cope with the traitorous ways of consumer electronics. The only two reasonable approaches I can come up with are "fuck it, I don't care" and "No thanks, I don't need that."

  9. Growing Pains by Anonymous Coward · · Score: 3, Interesting

    I just purchased a used vehicle and not only was the former owners phone still programmed to the car but their garage door and childrens phones were too. I wiped it all of course. I was very surprised the dealership didn't wipe it prior to putting out for sale. The vehicle was from another time zone too somewhere in Texas and I'm on the east coast. The wrong time was what originally had me go into the menus and that's where I found the rest of their personally identifiable information. Something to keep in mind prior to selling your vehicle, wipe your dash system phone book and telemetry data.

    Industry still has a lot to learn. They should hire pen testers. Park a few in the lobby of a black hat conference and let people go to town on them, let attendees earn some bounties while there. Get some feedback. It's like auto manufacturers hire programmers fresh out of high school with very little experience especially with security. Also, FFS auto manufacturers allow for firmware updates to update protocols from WEP to WPA2 or whatever comes in the future. Jesus.

    1. Re:Growing Pains by grahamsz · · Score: 3, Interesting

      Rental companies too. I'm surprised by how many rentals I get where people have not only left their phone pairs, but have often synced their entire contact list. I'm disappointed that rental companies don't reset, never crossed my mind that dealers would be so inept.

    2. Re: Growing Pains by Anonymous Coward · · Score: 0

      >Industry still has a lot to learn. They should hire pen testers.

      They won't. They get mad if you even suggest or mention security using non layman's terms. I and other security minded folks went to some talks given by developers of a particular auto company's "infotainment" system where they demo'd their latest app that could "replace car keys". It took us all of a few minutes to independently spot numerous potential vulnerabilities... as soon as the first person even said the word "security", massive eyerolls and scowling were the response. In particular, they did not see security of the host device (phone) as their concern whatsoever. Meaning, in their minds there was complete trust. Also, none of the developers had any experience or knowledge of infosec at all, even from a developer standpoint. On the car side they worked primarily in C... yet when I started talking about some very basic secure coding techniques I got blank looks. It was disconcerting.

    3. Re:Growing Pains by zippthorne · · Score: 2

      It honestly never crossed my mind that dealers would be apt in this case. I fully expect that the dealer you sell it to not to bother at all with any electronic stuff, and the original dealer not to have any idea how to do a full factory reset of any data-retaining components (if that's even possible), and certainly no interest in telling you how to do it since you're not going to be a customer any more.

      --
      Can you be Even More Awesome?!
  10. So much for help from automakers... by rmdingler · · Score: 3, Informative
    (FTA) IBM security researcher Charles Henderson:

    “If I was a consumer who was less than tech-savvy, I would probably consider buying new rather than second-hand for this reason,” he said.

    --
    Happiness in intelligent people is the rarest thing I know.

    Ernest Hemingway

    1. Re:So much for help from automakers... by Anonymous Coward · · Score: 0

      It's like unlock codes in games - it lowers the resale value or renders the property unfit for resale. Eventually we'll find a way to completely eliminate all gray markets so you're forced to buy new, for everything you need to buy.

      It's no different than how companies manage logins from ex-employees. Most places are oblivious to just how many digital traces they have splattered all over their infrastructure. There's usually no notion of single-sign-on so if someone leaves there's a good chance they'll still be able to access some part of something somewhere. That might be a Jenkins node somewhere, or a Wiki account, or even the whole damn corp infrastructure if the place is really disorganized (which is likely).

      Mirrored again by government agencies and random customer databases. You appear in so many databases that there really is no ground truth. Every copy of your data is somehow marred or distorted through time, and you don't know how or where. Usually you have no means to find it or fix it or no authority to fix it. Sometimes you are legally required to fix it but you can't fix it, and the ramifications for not fixing it can be quite dire (think credit history or criminal records). People will expect you to "do your duty" but provide no means to do so, and occasionally they'll even acknowledge that its impossible but still expect it - the world is funny like that.

      IoT takes this to a whole new level. Now your toaster knows who you are and where you live because reasons. You'll have to update your toaster if you move or your phone number changes. A car is a bit bigger but it can only get worse from here.

      Personally I'd prefer if my data were kept somewhere central and I could grant keys to access parts of that data and keep everyone up to date centrally. Maybe that way I wouldn't have to contact the DMV, immigration, my bank(s), my cellphone provider, my cable provider and my previous employers every time I move...which happens annually because rents keep going up 200% every year. We won't fix this because *your* convenience is not *our* problem - we just create the problems, you have to solve them.

  11. Re:dealership only sales and service coming soon? by BeauSD · · Score: 1

    This is actually why the FCC came down so hard on GPS and cell jammers. There was one particular lobby that had enough.

    I'm in school and have worked lots of oddjobs. I was working at a dealership last year when this came up. I can't tell you the car company it was but this is all enforced dealership to dealership. Most dealerships are LAX.

  12. What cars? What apps? by DogDude · · Score: 1

    This article was woefully lacking on information. I didn't know that this was a thing, and I still don't know what manufacturers, models, this is a thing for. Shitty article.

    --
    I don't respond to AC's.
  13. Got to love tesla by WindBourne · · Score: 1

    Other than Tesla's business software, their car software is majorly secured.
    Past users do not get to do this.

    --
    I prefer the "u" in honour as it seems to be missing these days.
  14. This happens to dumb cars as well... by __aaclcg7560 · · Score: 5, Informative

    Back in the late 1990's, I had a roommate who owned a red Toyota Corolla. After we did some Christmas shopping at a busy mall, we were confused as to where the car got parked. My roommate found a red Toyota Corolla, unlocked the doors with his key, we got in and he started the engine. We immediately knew that something was off. For example, the interior was too clean. My roommate checked the registration to discover that we were in someone else's car. We got out, locked up the car and found his car a few rows over. I read somewhere that car manufacturers make a dozen unique car keys for any particular model, making it possible for any car owner to drive off in someone else's car by accident or on purpose.

    1. Re:This happens to dumb cars as well... by pjbgravely · · Score: 1

      Toyota, I think the Camry was the worst had only a small number of different key cuts. If you owned all the keys you could get into and drive any car ( pre-chipped keys). I used to save keys from ever car we owned so if we got a free car with missing keys we might already have the right one.

      --
      Star Trek, there maybe hope.
    2. Re:This happens to dumb cars as well... by Stonent1 · · Score: 1

      I unlocked and started my Aunt's Dodge Neon once using my Mom's key from her Jeep. I did it just to see if it could be done. I put the key in and jiggled it a bit and it worked.

    3. Re:This happens to dumb cars as well... by sysrammer · · Score: 1

      Ditto w/ Ford Taurus 87. My Dad had said "This isn't our car" and I said "I just opened the door" and he said "oh, well then..." and I started the car. He got in and his 6+ foot frame was scrunched up because the seat was moved forward. I said "This isn't our car". In his 80+ years he had never seen anything like that. We got a good kick out of that.

      --
      His ignorance covered the whole earth like a blanket, and there was hardly a hole in it anywhere. - Mark Twain
  15. Breaking the law? by grahammm · · Score: 4, Interesting

    Are the previous owners not breaking the law by retaining such control? When you sell something then you are supposed to give up all interest and rights to it, to do otherwise is an act of conversion

    1. Re:Breaking the law? by loonycyborg · · Score: 1

      They want people to always buy cars new so they want to complicate resale as much as possible. If you're at risk of becoming a criminal just because you're not doing some obscure extra steps during resale then that's just perfect.

    2. Re:Breaking the law? by Anonymous Coward · · Score: 0

      It's not conversion because the original owner is using the right they retained despite the sale. Rather, it would be an example of straight up fraud. You are telling the person you are selling them one thing (a car, free and clear) but are actually selling them something different (not free and clear). This is similar to selling someone a house with an unrecorded easement but not telling the seller.

    3. Re:Breaking the law? by Anonymous Coward · · Score: 1

      Oops, posted too soon:

      It's not conversion because the original owner is using the right they retained despite the sale. Rather, it would be an example of straight up fraud. You are telling the person you are selling them one thing (a car, free and clear) but are actually selling them something different (not free and clear). This is similar to selling someone a house with an unrecorded easement you know about but not telling the buyer.

    4. Re:Breaking the law? by demonlapin · · Score: 1

      Assuming you know about it. Some do, but it is likely that most sellers do not. And TBH, I couldn't even begin to tell you how to get in touch with the people I've sold used cars to, even if I wanted to. We did cash deals after a couple of phone calls. Yeah, I wrote them a bill of sale, but you know how many James Edwards are out there?

      That said, this sort of story is why we kept my wife's 2001 Tahoe instead of selling it.

    5. Re:Breaking the law? by Anonymous Coward · · Score: 0

      "Ignorance is no excuse in the eyes of the law".

      Nevermind that you couldn't possibly be expected to know it since it's not taught, wouldn't be easy to find, and is contradicted everywhere with no clearly recognized authority. The brave new world of "open-source-social-everything".

      The internet is the biggest source of misinformation in the history of mankind and we're watching it evolve into a modern-day Cthulhu - ain't that cool?

    6. Re:Breaking the law? by Anonymous Coward · · Score: 0

      I had this same basic problem with apps on other places. Logged into Facebook on one friends computer (mac) a few years back, logged out, and she still kept getting my notifications days later. Was no way I could know this from my computer nor log out.

      Gmail does this right, I can log out "of all devices" from my computer. Wish more services did this.

    7. Re:Breaking the law? by mysidia · · Score: 1

      Are the previous owners not breaking the law by retaining such control?

      Probably not merely by still having the control. The new owner has a certain level of responsibility to ensure that possession and
      control are fully transferred to themself, or raise the dispute within a reasonable time period.
       
      For example: If you sell your house,
      and happen to still have a copy of the key..... that's not illegal in itself, The generally expected thing to do is for the new homeowner to rekey their locks,
      though, Because the previous owner is not really responsible for All the other people, neighbors, etc, they might have shared the key with ---- An oblivious Friend/neighbor unaware of the sale could come into the house with an unknown key 6 months later and not have committed any crime.

      It will be illegal if After you sell your house, you come back later knowing that it is no longer your property, and use a copy of the key you kept stashed in order to
      enter the building without Permission from the new owner.

      Similarly it will be illegal if the previous owner of the car uses their App still linked to locate your car and gain access to it,
      or send other commands to the car without the permission of the new Property owner to do those things.

      Merely having the app as a file somewhere on their phone is not conversion though.
      It's not conversion or break-in/theft until they intentionally take an action unauthorized by the new owner regarding the asset.

    8. Re:Breaking the law? by mysidia · · Score: 1

      It's not conversion because the original owner is using the right they retained despite the sale.

      No..... The original owner's App linked to the device is a Technical means of access, not a legal right to the property.

      It's not like having an undisclosed Easement or Lease against the property, Because easements are actual contracts that Legally encumber
      property owner's rights.

      I mentioned the example: It's more like handing over the keys to a house after the closing papers are signed, But forgetting or failing to mention that there may be 7 other copies of the keys you handed over, some in your possession, some in your friends' or neighbors possession.

      You don't commit a crime by failing to disclose this, BUT If anybody abuses their copy of the key to gain entrance into the house, then
      they probably commit the crime of trespassing.

      If you complete the sale of your car, the new owner is legally entitled to do Anything with the car after the transfer of ownership, Including have the computer memory reset to factory, or clip off all the antennas to block the remote control features.

    9. Re:Breaking the law? by Zaelath · · Score: 2

      "Ignorance is no excuse in the eyes of the law".

      Uh huh, but you also need mens rea unless it's a strict liability offence.

      The internet is the biggest source of misinformation

      No shit.

  16. Not all of them by drinkypoo · · Score: 1

    1G Leafs won't talk to the internets now that AT&T has shut down their 2G network. Take, that, future!

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    1. Re:Not all of them by blindseer · · Score: 1

      I'm the kind of person that doesn't replace something that works. I kept my first cell phone for years, I finally decided I needed a new one when the battery life barely lasted the day and the antenna was falling off. I happened to be near a Radio Shack that had a big sign in the window advertising a cell phone sale so I went in. In the process of setting up my phone the carrier, Sprint, gave me a new phone for free and $50 on top. The cashier said he'd never seen anything like that before. I found out later that the reason Sprint did this was to comply with some new FCC regulations on cell phone frequency use and cell phones giving more accurate location data when calling 911.

      I mentioned that incident with my old cell phone so that I can ask this, what does the FCC think of old cell phone technology in devices other than cell phones? If Sprint felt so motivated to buy me a new phone and pay me to get it then certainly there is some incentive to upgrade these old cars to meet current standards on radio spectrum use. Is it possible to update these vehicles? Will the dealers do this for free?

      --
      I am armed because I am free. I am free because I am armed.
    2. Re:Not all of them by drinkypoo · · Score: 1

      Is it possible to update these vehicles? Will the dealers do this for free?

      It is physically possible, but I believe it actually requires a complete head unit replacement. Don't quote me on that, though. It could just be a module located in the trunk or something. They're not doing it for free. I don't think they're even making the option available.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    3. Re:Not all of them by certsoft · · Score: 1

      Nissan did make available a new cell phone available for the Leaf. If it was pretty new car it was free, otherwise the customer had to pay. Ford made available new cell phone modems for it's two plug-in hybrid models as well it's all electric model. There was no charge for this.

  17. 5-15 years by Anonymous Coward · · Score: 0

    For all of the BS things they have used the CFAA, shouldn't this also cover the unauthorized access of computer equipment. Meaning that if you sale a car and do not decouple your phone app, that you can, and should(?), be held accountable?

    Also tracking someone without their knowledge, by app or device, is a felony.

    We can make short work of this lack of reset feature by prosecuting someone that didn't reset the app and include the manufacturer as an accessory since it is their network and app that makes this intrusion of privacy possible.

  18. User data can also be left behind by microcars · · Score: 4, Interesting

    My wife leased a BMW X3 that was a "demo" with 6K miles.
    I found that the dealer had not bothered to wipe any info stored in the car's nav/entertainment system.
    The nav had all the previous destinations stored.
    The radio buttons had been pre-programmed to dial certain numbers and they were still active.
    Previous users music was still loaded in memory.
    I had to purge all this myself and now have to do it again when she turns in the car because I can't trust the dealer to do it.
    I doubt that anyone else really pays attention to this. When I brought it up to the dealer at the first Service interval they just sort of shrugged it off.

    Oh, and when we were being "introduced" to the car's tech, the dealer showed my wife how to download their "app".
    This consisted of going to a BMW web page and then saving the web page to the Home Screen as a shortcut icon.
    When I said that was not an "app", the tech guy just gave me a look.

    --
    I like microcars
    1. Re:User data can also be left behind by Anonymous Coward · · Score: 0

      Rich people problems... yawn

  19. Re:dealership only sales and service coming soon? by Anonymous Coward · · Score: 0

    Why would the dealership do this if they aren't holding the paper on the loan? My understanding is that most dealers are independent of the car manufacturers, and are taking out loans (and thus paying interest, one way or another) on the cars that they have in inventory. So why would they making (or at least retaining ownership) in loans for cars that they have sold? Similarly for cars that they are leasing out...

  20. Let's keep forging ahead by quonset · · Score: 1

    Every week there is at least one, usually more than one, article talking about how apps or software in general are leaking information or clogging up the works in one way or another.

    Despite this, all we hear from manufacturers is they're going to rush headlong into installing every privacy leaking, control-without-control, wide-open-to-the-world piece of software into everything they can lay their hands on and worse, making it mandatory this software connects to the Net.

    Sheldon, from The Big Bang Theory, once remarked about hotels who don't use real keys for their doors, instead having credit cards to unlock a door. While only a show, the comment has some truth behind it. There is no need to tie everything and anything together with software, especially when that software is not secured in any manner and the user has no control over it, such as in this article.

    1. Re:Let's keep forging ahead by drinkypoo · · Score: 1

      Sheldon, from The Big Bang Theory, once remarked about hotels who don't use real keys for their doors, instead having credit cards to unlock a door.

      Like a digital lock, a key lock is only as secure as its mechanism, and getting a better one tends to be expensive. Unlike a traditional lock, you can re-key a digital lock every time you rent the room.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  21. Re: dealership only sales and service coming soon? by Anonymous Coward · · Score: 1

    In GM vehicles with Onstar, you can disable such 'features' by disconnecting the Onstar module which is typically located in the trunk under the spare tire. Black box with power, gps, and cellular connections. There's really no point to having it hooked up if you don't use Onstar, unless you want secret squirrels to be able to track your driving habits. Other cars have a similar setup.

  22. Re: dealership only sales and service coming soon by Anonymous Coward · · Score: 0

    Oh yeah, I'll also add that for many years there have been after market products that replace the Onstar unit entirely in order to make use of the connections without having to rewire your vehicle. I had a project to hook up a custom SBC based box in this fashion using a custom microkernel based OS, but currently in limbo... check out Jaguar's current projects for some leads on already existing frameworks to use of you want access to CAN and other such supposed voodoo via Linux.

  23. This is why I only buy older cars by pjbgravely · · Score: 1

    I have already decided to never buy a car with one of those annoying screens mounted in the dashboard. Right now I have 2 2000 Fords. I will probably have to upgrade in 10 years or so but hopefully they will have aftermarket delete kits for the computer controlled HVAC by then.

    --
    Star Trek, there maybe hope.
  24. Re: dealership only sales and service coming soon? by thundercattt · · Score: 1

    Do a reset for free? That's a good one. It'll move more towards dealer only ability. Like Audi, need the dealership tools to reset your oil service light.

  25. Keyless drive, too by swb · · Score: 1

    I bought a used 2007 model with keyless drive in 2009. The car's menu system showed three keys assigned to the car, and it only came with two actual keyfobs.

    The bigger problem with apps seems to be that you can fire up the app anywhere and do stuff with the car. An "extra" keyfob or a poor keyway design is only really a risk if you have physical access to the car.

    Although I'd grant you that a weak keyway design with a limited number of unique keys is probably a real big car theft risk due to the fact that thieves can basically shop any large parking area and match a car.

  26. Re:dealership only sales and service coming soon? by Rick+Schumann · · Score: 3, Insightful

    I do not currently own a vehicle that has so many bells-and-whistles that there is GPS, or wireless anything in it (it's a light pickup truck with a 5-speed stick, and I like it that way), but if-and-when I have to replace it, and discover I (somehow) have no option but to get something with all those extras, Job One will be to identify and short to Ground all the GPS and wireless antennas -- except the one for the radio, of course. No one should be able to remotely control any vehicle I'm driving for any reason, ever. I'd consider that to be a gigantic security hole and a safety hazard.

  27. Bigger problem on rental cars by Solandri · · Score: 2

    The last three cars I've rented had bluetooth to let you make calls over the car's speakers. But the bluetooth functionality also does other stuff like sync contacts and call logs. I could view previous renters' call logs and sometimes the names associated with the calls. The latest car I rented was new so there was no previous renter. But it would also load your text messages over bluetooth and read them back to you over the speakers. I made sure to wipe those before I returned the car, but I'm pretty sure most renters won't know to do that.

    1. Re:Bigger problem on rental cars by Calydor · · Score: 1

      TVs and the like have had a Demo functionality for being shown in stores for the past ... two decades? More?

      Why the flying hell do cars not have a Rental setting that wipes all data with the press of a single button?!

      --
      -=This sig has nothing to do with my comment. Move along now=-
    2. Re:Bigger problem on rental cars by drinkypoo · · Score: 3, Informative

      Why the flying hell do cars not have a Rental setting that wipes all data with the press of a single button?!

      Actually, many of these infotainment systems do have a factory reset function. You might have to tunnel into the settings to find it, but it is often there.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    3. Re:Bigger problem on rental cars by Anonymous Coward · · Score: 0

      I was loaned a chevy tahoe while my malibu was under warranty repair. It had onstar set to the demo mode, so there is that.
      BTW do folks bother to read the owners manual? It details the options. Before selling a car you would want to do a factory
      reset on the system which sets all the defaults back to factory settings. Does anyone know if this deletes all Bluetooth parings?
      Note that the factory reset deals with more than the infotainment systems, such things as which safety features are on, the
      length of time the headlights stay on after turning off the engine etc.

    4. Re:Bigger problem on rental cars by mjwx · · Score: 1

      Why the flying hell do cars not have a Rental setting that wipes all data with the press of a single button?!

      Actually, many of these infotainment systems do have a factory reset function. You might have to tunnel into the settings to find it, but it is often there.

      A couple of issues here. The GP asked specifically about hire cars. Hire cars are not going to include any special features specific to the the hire car industries because there's no profit in it. Rental companies wont pay extra, in fact they buy the cheapest spec possible for fleet rates.

      The other reason is that manufacturers dont want a single button reset because inevitably some ditsy steering wheel attendant will press it and wipe all of their settings... and then sue the dealer/manufacturer for emotional distress or something.

      That being said, I think this is going to become an industry for mechanics (and a small gold mine for dealers) as most people are not savvy enough to reset an infotainment system enough that old app connections will no longer work, so they'll need to pay someone to do it for them. It'll become another thing that you need to check has been done before buying a used car like HPI checks.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
  28. Re: dealership only sales and service coming soon? by drinkypoo · · Score: 2

    Do a reset for free? That's a good one. It'll move more towards dealer only ability. Like Audi, need the dealership tools to reset your oil service light.

    Not for all models. You can do it from MMI on modern cars, or on some older cars (like say the facelifted D2 A8) you can do it with a spock pinch on the cluster buttons. Or of course, you can do it with VAG-COM on those few vehicles which can't be reset without tools from inside the cockpit.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  29. Re:dealership only sales and service coming soon? by Hylandr · · Score: 2

    I know how you feel.

    I presently have a vehicle with driving 'assists' and it's an effing nightmare when they trigger. There should be only one driver at the wheel thank you.

    Any future cars will be early 90's or older and I will do a restoration if I have to.

    --
    ~ People that think they are better than anyone else for any reason are the cause of all the strife in the world.
  30. Re:dealership only sales and service coming soon? by sumdumass · · Score: 3, Informative

    A lot of dealerships have their own buyer financing programs separated by little more than a name. Think along the lines of a buy here pay here dressed up a bit to resemble a real bank loan.

    My current car is financed that way. Due to some screw ups in my credit, I was able to get a car loan a little cheaper in interest rates that way. The finance company is owned entirely by three different dealerships but is called something different and located in another state from those dealerships. I'm not aware of any other connections those three different dealerships have other than owning a finance company that they can use to sell cars to high risk people.

  31. Re:dealership only sales and service coming soon? by mysidia · · Score: 1

    Job One will be to identify and short to Ground all the GPS and wireless antennas -- except the one for the radio

    Except this might interfere with servicing, when the Dealer requires wireless access to the vehicle for routine activities such as resetting warning lights, upgrading firmware to correct issues, or reading diagnostic codes.

    Concern is that at some point, the dealers might make cars that literally stop working if they fail to check in to the dealership's systems for a long enough period of time to verify Software licenses, or something

  32. Similar on ebay by Anonymous Coward · · Score: 0

    I've bought tons of used cell phones over the years and it's amazing how many people leave their apps intact and leave themselves signed in. Occaesionally I'll mess with their social media accounts.

  33. Software freedom for cars is necessary. by jbn-o · · Score: 2

    I don't think that will be sufficient or even a good plan for the car owner.

    The correct and complete solution is simple (and it's high time /. readers start endorsing this to each other and to their Congressional representatives): complete corresponding source code for all of the car's software licensed to the car owner under a free software license. I recommend the AGPLv3 or later in order to help maintain software freedom when people provide remote services to do this job. This would allow the car owner to have an application they trust running on and in the car which allows them to list all connections to other parties and selectively break whichever connections they wish ad-hoc. Few dealers would prefer this because it cuts them out of the loop; only dealers that genuinely want you to have the best available support and service, even extending beyond the dealer's business.

    Practical problems with a dealer-only arrangement include: no possibility of getting this fixed ad-hoc (dealers in the US often don't do business on Sundays) which means your privacy means less to them than their ability to engineer new monopolies, no way to trust that the connection to someone's monitor is complete (you're trusting the dealer not to screw you but they have already shown a desire to do that in other ways), dealers are like any other business in that they sometimes go out of business which leaves car owners in the dark for getting this operation done, cooperative dealers are sometimes too far to realistically deal with (if I sell the car from the US mainland to someone in Hawaii they won't want to ship the car back to get this done because their Hawaiian dealer either doesn't exist or isn't cooperative).

  34. Re:dealership only sales and service coming soon? by Cederic · · Score: 1

    You'll short out the 'receive only' GPS technology?

    Your approach to risk assessment is flawed.

  35. Re: dealership only sales and service coming soon? by Anonymous Coward · · Score: 0

    Well, a car that can be controlled by someone else isn't mine. The same goes for a computer. So I won't buy such crap. But feel free to do so and get royally fucked.

  36. Re:dealership only sales and service coming soon? by tlhIngan · · Score: 1

    I presently have a vehicle with driving 'assists' and it's an effing nightmare when they trigger. There should be only one driver at the wheel thank you.

    That would be an improvement over the current situation where there is less than one driver per vehicle.

    Between people yakking on their phones, texting or using apps on their phones, driving is the last priority for them.

  37. Re:dealership only sales and service coming soon? by Hylandr · · Score: 1

    I agree. I commuted for a year for 1.5 hours a day one direction on the most dangerous road in the state and it was combative daily just to get to work and back without getting killed, or held hostage at 35mph ( Speed limit is 55 )

    --
    ~ People that think they are better than anyone else for any reason are the cause of all the strife in the world.
  38. Re:dealership only sales and service coming soon? by brainpicnic · · Score: 0

    Already on it, but thanks for the heads up.

  39. Re:dealership only sales and service coming soon? by Rick+Schumann · · Score: 1

    You're implying I'd take a vehicle to a dealership for any sort of servicing. I do my own maintenance and repair, thank you very much, and of all the places you can get mechanical work done on a vehicle, a dealership is the most expensive choice 100% of the time. Besides which, if it was some warranty or recall situation I can't ignore, you're also implying I'd destroy some vital part of the vehicles' electronics in the process of disabling antennas; I am not some ham-fisted amateur with a soldering iron, I've been working in electronics for more than 30 years. Anything I do would be reversible. Dummy loads can be substituted for transceiver antennas, and the transceiver in question is none the wiser; receive-only antennas can simply be disconnected and shorted to ground. An active GPS antenna (one that has a preamp embedded in the antenna itself) can just be left disconnected; GPS signals are so low that it's not going to get a satellite lock without a proper antenna.

    So far as auto manufacturers requiring vehicles to 'phone home' or they'd stop working: Sounds like a lawsuit in the making and a massive recall to me. Also if they actually had the gall to do such a thing, I just plain would refuse to own such a vehicle, because desiging it that way is utterly preposterous.

  40. Re:dealership only sales and service coming soon? by Rick+Schumann · · Score: 1

    My desire for privacy includes, naturally, not wanting my movements being tracked. That means disabling any sort of onboard GPS receiver, which is a trivial matter for someone like me; if it's a passive antenna, you disconnect it and short it to ground, or just disconnect it and leave it. GPS signals are so small that the receiver isn't going to get a satellite lock without a proper antenna.

  41. Re:dealership only sales and service coming soon? by RavenLrD20k · · Score: 1

    Keeping the GPS receiver active is fine for navigation purposes (provided you have a proper built in nav-system and not that shitty OnStar turn-by-turn); you're not tracked by it directly. It's only the 4G LTE Wireless radio that needs to be disabled. That's where you have the data stream going back to OnStar, and thus to the MyChevrolet or OnStar app, with the read from your GPS for location along with the LTE triangulation to enhance location resolution. You've already stated this as part of your telemetry disablement plan before, but you didn't clarify the part to answer Cederic on what exactly keeps OnStar and its apps from knowing your location and vehicle status as just shorting out the GPS isn't going to stop anything telemetry wise (Cedric's point). Killing the data connection up-link is what's imperative, and that's not through satellites.

  42. Re:dealership only sales and service coming soon? by trg83 · · Score: 1

    Are you serious? Couldn't possibly be because interference to GPS and cell service caused direct risk of life and economic damage? Surely it was lienholders who drove the banning of unlicensed crap radio hardware with wide-band, spurious, and unsuppressed harmonic emissions.

  43. Like selling a TV and keeping the remote by Anonymous Coward · · Score: 0

    Selling a car and keeping the control is a scam, simple as that. If I buy a used car with an app to control it - I get the phone with that app too. Or no sale.

    If I am deceived, the previous owner dare use this control, he might get a very nasty visit some night, where his front door will be 'controlled' with an axe. And then his furniture rearranged by force.

  44. Re:dealership only sales and service coming soon? by Rick+Schumann · · Score: 1

    Considering that the software in vehicles is not open-source you can't be sure it's not storing location data for later uploading, which is plausible considering the possible unreliability of wireless communication. Therefore disable the GPS receiver.

  45. Distractions I have seen with car in motion by bdwoolman · · Score: 1

    Eating -- I mean with a plate and fork -- Make-up application -- Hair Styling -- Turning Around Completely to talk -- Sex -- Urination (I think) -- Photography (Camera and Phone) I know I have seen other stuff. Feel free to add to the list.

    You know, I have recently become more aware of how distracting getting audio is these days. In days gone by the car only had a radio with punch buttons for favorites (Provided one set them). Or later slotting in an 8 Track, a cassette, or CD was not too crazy (not always that safe admittedly) But even tuning the radio dial could be done with eyes on the road. One tuned in by ear, of course.

    But now? In my new car with the 9 inch touch screen. Bluetooth, Spotify, Sirius XM and all manner of stuff on the console (Not to mention Sat Nav). It's cool, but to be safe it should at least be teed up while stationary. Touch screen to drill down through menus in traffic? Tempting but relatively distracting. (I confess to succumbing to the temptation on occasion.) If content is from my Android phone I can use voice control, which I like. And hands freeis okay. But truth be told even yakking takes some processing power of the driving task.

    I would like to have self drive for the boring bits. Volvo is close to launching a workable solution. Testing a hundred SD cars in real world in Sweden right now. Full manual for when I am in control. Driver Assist nanny randomly kicking in while I am in control would make me unhappy. I drive as mindfully as I can. No daydreaming to the extent possible. Eyes on the road reading down lane. Fully present behind the wheel with active situational awareness using mirrors.. My motivation? Calculating the amount of kinetic energy I have accumulated straddling a controlled gasoline bomb in a steel and plastic egg.

    --
    "No fear. No envy. No meanness." Liam Clancy
  46. IoT by LienRag · · Score: 1

    It's also something to consider when buying used IoT devices -- or a smart home equipped with internet-enabled devices.

    It's something to consider when buying proprietary IoT devices...
    FTFY