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Piracy Notices Can Mess With Your Thermostat, ISP Warns (torrentfreak.com)

U.S. Internet provider Armstrong has warned persistent pirates on its network of limiting their access to the thermostats if they didn't play by its rules. From a report: Our attention was caught by a recent letter the company sent to one of its users. The ISP points out that it received multiple copyright infringement notices, urging the customer to stop, or else. [...] While reduced Internet speeds are bad enough, there's another scary prospect. The reduced service level may also prevent subscribers from controlling their thermostat remotely. Not ideal during the winter. "Please be advised that this may affect other services which you may have connected to your internet service, such as the ability to control your thermostat remotely or video monitoring services." Accused pirates who want their full service restored, and regain control over their thermostats, have to answer some copyright questions and read an educational piece about copyright infringement.

129 of 242 comments (clear)

  1. Why the fuck is their thermostat exposed to the in by Anonymous Coward · · Score: 2, Informative

    See subject

  2. Extortion by Anonymous Coward · · Score: 1

    Walmart was recently forced to stop their deferral program for first time shoplifters, because the judge said it was extortion. if the reasoning in that case stands, this kind of program may be found to be illegal for the same reasons.

    1. Re:Extortion by Opportunist · · Score: 1

      I wouldn't be so sure. This is, after all, "on the internet".

      --
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    2. Re:Extortion by BradyB · · Score: 1

      How is it really extortion? They are pointing out that if their Internet service is cut off they can't connect to devices connected to the Internet because their services is not active.

      --

      Good is never enough, when you dream of being great!
    3. Re:Extortion by mark-t · · Score: 1

      Perhaps you could say it is an implied threat... but it's only one that points out the consequences of the decisions that the person makes.

      Because the ISP has every right to degrade service for customers who violate the ISP's TOS.... so really all their so-called threat is doing is reminding those who might do so that their could be unintended consequences for such actions.

      If I may give a better example of your analogy.... "That's great that you have your driver's license.... it would be a real shame if you were to lose it if you got caught drinking and driving".

    4. Re:Extortion by bws111 · · Score: 3, Interesting

      Being a threat, and due process (or lack thereof) have nothing to do with it. 'If you get caught shoplifting you will be prosecuted' is a threat, and is not extortion. 'Pay me $400 or I tell the cops you stole' could be extortion.

      Extortion requires you to gain something through coersion. In the first statement, the person making the statement is not gaining anything, and there is no coersion. In the second statement, there is both potential gain and coersion.

      In the ISP case, there is neither gain nor coersion.

    5. Re:Extortion by JohnFen · · Score: 1

      Do you have a source for this? I couldn't find anything on the web to support the assertion.

    6. Re:Extortion by JohnFen · · Score: 1

      Thanks. Believe it or not, I actually did search -- but my Google-fu failed me (an increasingly common occurrence as the quality of Google search results continue to decline.)

    7. Re:Extortion by JohnFen · · Score: 1

      Two wrongs don't make a right.

  3. This is why we need net neutrality by ugen · · Score: 5, Insightful

    Your internet provider is a conduit on which multiple services rely. It cannot and should not, by law, be used to control or limit access, or police content either of it's own accord or upon request of external parties.

    Of course, personally, I am strongly against connecting any devices (other than computers) in my home to the outside facing network, but that's beside the point.

    1. Re:This is why we need net neutrality by Thad+Boyd · · Score: 1

      I can't access the original article, but it sounds to me like the "smart" thermostat is provided by the cable company. In which case this probably isn't a net neutrality issue.

    2. Re:This is why we need net neutrality by JaredOfEuropa · · Score: 4, Insightful

      Maybe not so much net neutrality (although we need that too), but more of a case to start treating ISPs like utilities, with strict rules on how and why your service may be suspended.

      --
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    3. Re:This is why we need net neutrality by CohibaVancouver · · Score: 2

      Your internet provider is a conduit on which multiple services rely. It cannot and should not, by law, be used to control or limit access, or police content either of it's own accord or upon request of external parties.

      There are plenty of things your ISP "should not be" but the fact remains they are required to play by the rules passed by the lawmakers. If a law is passed saying they are required to cut you off if you pirate the new Star Wars movie, then that's what they have to do. They may (or may not) choose to fight on your behalf, but in the end you shouldn't shoot the messenger - You should fire the politicians.

    4. Re:This is why we need net neutrality by Anonymous Coward · · Score: 1

      Legal liability is the most ridiculous excuse for shutting down service. The lawyers are a cancer to our society that is destroying everything that is being built by our society. My business recently got audited by my legal guys, and they suggested, or rather demanded, I demand all my vendors to have 5-10 million dollar insurance for "Liability reasons". When I asked why would I cut myself off from 75% of the market, they all looked at me dumbfounded.

    5. Re:This is why we need net neutrality by mrbester · · Score: 2

      "Accused pirates who want their full service restored, and regain control over their thermostats, have to answer some copyright questions and read an educational piece about copyright infringement"

      Yeah, fuck everything about that. Accused != guilty and to decree that those accused have to perform some remedial task akin to completing an anger management course before they get what they paid for back again is spoiling for a lawsuit for breach of contract.

      --
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    6. Re:This is why we need net neutrality by pr0fessor · · Score: 2

      If it were a smart thermostat provided by the cable company and it suddenly stopped functioning it could possibly cause damage to the home broken pipes etc... (it's cold enough today where I live) though my cable company doesn't supply thermostats but the power company does.

      This could be a problem for the cable company where as the copyright holder may be able to to ask for the content to be removed or the customer to cease the cable company would still be liable for damages if they cut off service to a smart home device they provided.

    7. Re:This is why we need net neutrality by mrbester · · Score: 2

      Ah, but they aren't doing that. They are going to cut you off if you are merely accused.

      --
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    8. Re:This is why we need net neutrality by Joe_Dragon · · Score: 1

      smart thermostat provided by the cable company??? so like the cost to rent it is will be over it's full cost in less then a year.

    9. Re:This is why we need net neutrality by Hal_Porter · · Score: 1

      Net Neutrality only applied to legal content.

      https://www.usatoday.com/story...

      WASHINGTON, D.C. -- The Federal Communications Commission voted Thursday to implement new net neutrality rules designed to make sure Internet service providers treat all legal content equally.

      Emphasis mine.

      I.e. even if Net Neutrality still applied they'd be allowed to block or throttle bittorrent. And legally they can probably have a 'three strikes and you're out' policy.

      What's probably legally dubious even now is to block IOT access to customers who torrent. E.g. if you share an internet connection with someone who torrents and the ISPs blocks access to some critical IOT device, can you sue? Over a heating system I guess it doesn't matter. Still it's not impossible something more important could be connected to the net. And you can imagine a (for the ISP) nightmare scenario where one person pirates using bittorrent, the ISP cuts the connection, someone else who is dependent on a Internet connected medical device dies and the ISP gets sued.

      I guess that's the reason for this warning.

      --
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    10. Re:This is why we need net neutrality by pr0fessor · · Score: 1

      My power company has a smart thermostat program where they control the thermostat to give you a reduced power bill. My neighbor wasn't smart enough to tell them to go to hell and found that they were saving him money by turning the AC off during the day when most people are at work except him he is retired...

    11. Re:This is why we need net neutrality by torkus · · Score: 2

      Agreed. This is a big part of the reason some countries are making internet access a basic human right.

      We're still in the early teething stages for some of it, but we already see how things like security systems, heat, electricity, news/warnings/emergency notifications, grocery and other life necessity ordering, etc. all can and do routinely involve internet access in their various ways. Yes, you can go to the electric company and pay your bill in pennies...assuming you are able to get there. You could mail it in, but that assumes your eyesight and manual dexterity allow for it. And so on...in the end, the methods of doing many things that DON'T involve the internet are becoming less available, more complex, and harder to use.

      Connecting your thermostat to the internet (or, more specifically, a cloud server) isn't necessarily a horrible thing. It just needs a level of security that most people and companies aren't capable of.

      Internet providers (which are also typically cable tv companies) are salivating at the opportunity to return to expensive and segregated TV channel packages ... but for internet which is very much killing off their cable TV business. Mind you, if they weren't so stupid about how they handled TV in the first place it would have been a natural and relatively easy transition to IP-based everything. But nah...greed and corporate-boardroom-fear overruled any kind of sense they might have had.

      --
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    12. Re:This is why we need net neutrality by phalse+phace · · Score: 5, Insightful

      Net neutrality does not mean you get to copy copyrighted material. If you do that, stop having an iot thermostat.

      But the ISP would be cutting off your internet connection merely because the copyright holder thinks you're pirating their material.

      What happened to innocent until proven guilty?

      How do we know the copyright holder isn't making a mistake?

      Falsely Accused ‘Pirate’ Wins $101,000 in Attorney Fees

      Grandma endures wrongful ISP piracy suspension

    13. Re: This is why we need net neutrality by HiThere · · Score: 2

      Sorry, that doesn't say anything about restricting certain packets. That's a possible reading, but one that seems more likely to me is something like "You can't watch a video at 2 frames per second, because your video app will time out."

      OTOH, I can't imagine why that would impact your ability to remotely adjust your thermostat. Not unless the controlling app has a really fat data stream, and is sensitive to lag. Possibly the notification was issued by tech services, but then re-written by marketing to be more attention getting.

      --

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    14. Re:This is why we need net neutrality by swillden · · Score: 1

      I am strongly against connecting any devices (other than computers) in my home to the outside facing network

      Define "computer".

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    15. Re:This is why we need net neutrality by vux984 · · Score: 2

      This is true, but also a bit naive. The ISP has a lot of responsibilty for the laws that get written -- to the point that they are often writing the laws the politicians sign.

      Fire the politicians absolutely, but lets not pretend that the ISP is an innocent bystander.

      Although in the case of piracy, its more the movie industry than the ISP that is writing the laws ... but in some cases the movie industry and the ISP are related companies so perhaps its a distinction without much difference.

      The upshot here is, yes, by all means, in this case, shoot the messenger in the face to send them a message. They have more real power to actually fix this than most of us do.

    16. Re:This is why we need net neutrality by bws111 · · Score: 3, Informative

      You do realize that the reason for the 'segregated TV packages' is so that you don't have to pay for things you don't want or need, right? By far, MOST complaints about cable TV pricing is not about things people DON'T get, it is about having to pay for things they DON'T want. People don't want LESS granularity in cable, they want MORE.

    17. Re:This is why we need net neutrality by afidel · · Score: 2

      Unless his house has zero insulation a load shedding programs shouldn't be a big deal. In every case I've seen the maximum time period an individual subscriber should be shed is 2 hours and even my 1963 low insulation house only has a delta T of about 1 degree F per hour, 2 degrees of rise is barely noticeable.

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    18. Re:This is why we need net neutrality by duke_cheetah2003 · · Score: 1

      Your internet provider is a conduit on which multiple services rely. It cannot and should not, by law, be used to control or limit access, or police content either of it's own accord or upon request of external parties.

      Of course, personally, I am strongly against connecting any devices (other than computers) in my home to the outside facing network, but that's beside the point.

      Some people just don't get it. This right here, piracy, nothing to do with net neutraility. Zero. About the only relation is Comcast blocking Bittorent cuz it's primary use case is piracy. In fact, that's sort of what gave birth to NN as a law. Anyway, Zero relation. In fact, ISP's are required by the DMCA to take efforts to stop piracy if a content creator reports it occurring on their network. Failure to attempt to block or disconnect illegitimate usage will negate safe harbor rules and the ISP itself could become liable for damages.

      Please don't flaunt NN rules as some sort of side-stepping copyright infringement laws. It's just plain misinformation.

    19. Re: This is why we need net neutrality by Jeff+DeMaagd · · Score: 2

      Yeah that seemed pretty confusing. Of all the things a bitrate reduction would harm, a connected thermostat should be pretty low on the list. Reduced video stream quality & reduced download speeds make sense as consequences of lower bandwidth.

    20. Re:This is why we need net neutrality by Jeff+DeMaagd · · Score: 1

      I wonder what this alleged thermostat is, if it exists because even a poorly designed connected thermostat should still operate with lower bandwidth. The wording in the paperwork suggests that you might have problems accessing it remotely and that only makes sense if the internet is disconnected. Well, maybe if you have a saturated link combined with a shitty router.

    21. Re:This is why we need net neutrality by JohnFen · · Score: 2

      it sounds to me like the "smart" thermostat is provided by the cable company. In which case this probably isn't a net neutrality issue.

      It wouldn't be a NN violation no matter who provided the thermostat. What the ISP is saying isn't "we're going to block all traffic going to your thermostat", but "we're going to limit all of your internet traffic in total, and this will affect IoT devices such as your thermostat."

      Since they aren't targeting specific traffic based on where it's coming from, there's nothing related to net neutrality here.

    22. Re: This is why we need net neutrality by JohnFen · · Score: 1

      So yes, it is about restricting certain packets.

      Yes, but based on the type of data the packet contains, not based on where the packet is coming from.

      Net neutrality is about being neutral in terms of packet sources and destinations. It has nothing to do with discriminating based on the type of data.

    23. Re:This is why we need net neutrality by JohnFen · · Score: 1

      If a law is passed saying they are required to cut you off if you pirate the new Star Wars movie, then that's what they have to do.

      True, but there is no such law.

    24. Re:This is why we need net neutrality by Anonymous Coward · · Score: 1

      Bittorrent is not illegal. It is used extensively for legal content.

    25. Re:This is why we need net neutrality by omnichad · · Score: 1

      even if Net Neutrality still applied they'd be allowed to block or throttle bittorrent

      They are not a court. They cannot rule on whether data is legal or illegal. There are legal uses to Bittorrent - it's a great way to download Linux ISOs for one.

    26. Re:This is why we need net neutrality by Hal_Porter · · Score: 1

      If people are downloading Game.of.Thrones.S07E07.The.Dragon.and.the.Wolf.AMZN.WEBRip.DDP2 it's pretty obviously illegal and the ISP is allowed to block it.

      --
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    27. Re:This is why we need net neutrality by AmiMoJo · · Score: 1

      The bigger problem here is that piracy is rarely proven to any legal standard. They just send the notice to essentially random people based on flawed detection methods. You either accept the arbitrary punishment or go to court, which costs you a lot of money.

      For that reason courts in the UK have clamped down on the claims quite a bit. There is a huge imbalance of power and the copyright trolls rely on it to function.

      It's a lot like the DMCA situation. Costly to defend, and no punishment for false claims.

      --
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    28. Re:This is why we need net neutrality by AmiMoJo · · Score: 1

      There are already examples of people losing out due to lack of internet access. In the UK all the best deals on any kind of service - utilities, banking, savings, postage, travel, events etc - are only available online. You often get discounts for having an online only account.

      The people who arguably need these deals the most often can't get them. The poor with only phones and no computer/WiFi, the elderly with no computer skills. They end up paying more for lack of access.

      There is discussion of forcing companies to offer these deals on the phone too, the theory being that most people who can prefer to go online anyway.

      --
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      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    29. Re: This is why we need net neutrality by AmiMoJo · · Score: 1

      Some ISPs do a MITM attack on you, to force you to view a web page and agree to stop pirating before you can do anything else. Since a lot of IoT devices use HTTP it could break them until you open a browser and agree.

      Another reason to use a VPN.

      --
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      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    30. Re:This is why we need net neutrality by omnichad · · Score: 1

      They've gotten away with it, but no - that's not how our legal system works. Anyone can use a disguised filename for privacy or any other reason they want to - and there's nothing illegal about that.

      Imagine if "pretty obviously illegal" was the basis for law enforcement.

    31. Re:This is why we need net neutrality by Hal_Porter · · Score: 1

      Looking at this

      https://www.pcmag.com/article2...

      The copyright holder or some organisation they fund presumably connects to the tracker and gets a list of peers. Then they notify the ISP and the ISP converts IPs to a customer name and sends out a letter. At which point most people presumably stop pirating, or use a VPN. If you persist the copyright holder could theoretically subpoena your details. It's not clear how common this is.

      I suppose at that point you could try claiming all that GameOfThonesS07* was actually Linux ISOs which had been renamed for piracy reasons. Still they'd have the file hash you downloaded and could prove you were lying. Or, as the article points out the DMCA requires them to terminate your account

      If I'm still ignoring them, will they shut down my account?

      The group said this alert system "does not, in any circumstance, require the ISP to terminate an Internet subscriber's account." They point out, however, that the Digital Millennium Copyright Act already requires ISPs to have a termination policy in effect if they want to take advantage of the law's "safe harbor" clauses. That way, if a copyright holder sues you for illegal downloading, the ISP can say it took measures to stop the activity and cannot be held liable for your activity.

      If the ISP were doing QOS they could throttle bittorrent data to reserve some bandwidth for people doing other things without seeing if it were illegal, especially if they had fancy deep packet inspection gear.

      https://en.wikipedia.org/wiki/...

      Applications such as peer-to-peer (P2P) traffic present increasing problems for broadband service providers. Typically, P2P traffic is used by applications that do file sharing. These may be any kind of files (i.e. documents, music, videos, or applications). Due to the frequently large size of media files being transferred, P2P drives increasing traffic loads, requiring additional network capacity. Service providers say a minority of users generate large quantities of P2P traffic and degrade performance for the majority of broadband subscribers using applications such as e-mail or Web browsing which use less bandwidth. Poor network performance increases customer dissatisfaction and leads to a decline in service revenues.

      DPI allows the operators to oversell their available bandwidth while ensuring equitable bandwidth distribution to all users by preventing network congestion. Additionally, a higher priority can be allocated to a VoIP or video conferencing call which requires low latency versus web browsing which does not. This is the approach that service providers use to dynamically allocate bandwidth according to traffic that is passing through their networks.

      --
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    32. Re:This is why we need net neutrality by pr0fessor · · Score: 1

      You are not figuring in the base temperature or things that create or let heat in like taking the trash out, computers, TVs, and cooking. These things are not in use when you are not home.

      It's usually windy here also the other day it was -4f with 12mph winds just opening the door to take out the trash allowed a lot of cold in. On the plus side it's a great place for wind farms.

    33. Re:This is why we need net neutrality by omnichad · · Score: 1

      All of that has nothing to do with throttling or blocking illegal content. That's a completely separate legal framework for notifying people of potential infringement. And there's a whole policy built in for false positives.

      Or, as the article points out the DMCA requires them to terminate your account

      No, the law requires ISPs to have a termination policy - which can actually be very generous. And that policy is required to allow time for counter-notices, because the data is presumed innocent until proven guilty. And that's why this is different from blocking and throttling, because the ONLY legal framework for protecting against copyright infringement under the law is the DMCA system.

    34. Re:This is why we need net neutrality by Hal_Porter · · Score: 1

      Well from the ISP's perspective there are two problems. One is the MPAA/RIAA or some front organisation connecting to the tracker, getting a list of ISPs and complaining. In that case they need to send out a warning letter.

      The other is if P2P traffic is consuming all their bandwidth. In that case they'd use deep packet inspection and throttle all torrents regardless of legality.

      Though, interestingly, the FCC ruled that illegal before the 2015 Net Neutrality ruling

      https://www.cnet.com/news/fcc-...

      Then again Pai said throttling bittorrent is OK and that it's basically up to consumers and the media to expose bad behaviour

      https://arstechnica.com/tech-p...

      I.e. throttling for network management purposes is OK, but anti competitive throttling is not. However consumers, not the government, should decide that.

      --
      echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
  4. News? by Anonymous Coward · · Score: 1

    Is this really news? All the ISP is doing is pointing out things that will stop working properly if the customer's internet is shut off. This isn't a case of "behave or we lock you out of your thermostat", it's a case of "behave or we may shut off your internet. Here's what that could affect..."

    1. Re:News? by Sloppy · · Score: 1

      All the ISP is doing is pointing out things that will stop working properly if the customer's internet is shut off.

      I am not a customer of the ISP in question so I'm not sure I'm reading it right, but it sounds like this particular ISP doesn't so much "shut off" as deliver less than the customer originally paid for:

      please be advised that, if Armstrong receives additional notifications of infringement connected With your Zoom Internet Service, Armstrong will remove you from your current service level and place you at the lowest service level.

      This will allow you to access email, but limit your speeds and affect your ability to upload or download material to the internet or use other file-sharing capabilities.

      Seems the obvious solution is for the ISP to not do that. These are "notifications of infringement", i.e. mere accusations, not findings that infringement actually happened. You shouldn't defraud a paying customer based on a mere rumor.

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    2. Re:News? by Falos · · Score: 1

      It's 2018 bitch, we're gonna have allegations up somewhere around "laws of physics" by April.

    3. Re:News? by ScentCone · · Score: 1

      it sounds like this particular ISP doesn't so much "shut off" as deliver less than the customer originally paid for

      No, it sounds like the ISP is delivering exactly what they said they would when both parties agreed to a contract that - among other things - says you can't use their systems and properties and related services to rip off intellectual property. It's not exactly mysterious.

      --
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    4. Re:News? by Cinnamon+Beige · · Score: 2

      it sounds like this particular ISP doesn't so much "shut off" as deliver less than the customer originally paid for

      No, it sounds like the ISP is delivering exactly what they said they would when both parties agreed to a contract that - among other things - says you can't use their systems and properties and related services to rip off intellectual property. It's not exactly mysterious.

      Which would be fine, except there's a rather significant track record of those complaints being not in fact true. There's also no penalty for that, outside of the few cases where the person decided to go ahead and sue and could because they could prove damages in court.

      The DCMA is bad, bad law for many reasons, if you've not noticed.

  5. Sure is a nice Nest thermostat you got there... by nwaack · · Score: 4, Funny

    ...it would be a real shame if something were to *happen* to it.

  6. Is it that big of a deal? by jellomizer · · Score: 3, Interesting

    If you are violating the ISP terms of services, then services may be termed.
    Is having your Thermostat blocked that big of a deal? So you get home and your home is 50 degrees and you have to turn it up. and be cold for about an hour?
    I mean what would happen if your ISP had an outage? Does your IoT fail when there is no connection?

    --
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    1. Re:Is it that big of a deal? by fafalone · · Score: 1

      Copyright notices automatically generated by the tens of thousands by a 3rd party for another 3rd party aren't accurate enough to be considered proof of you violating the ISPs policy.

    2. Re:Is it that big of a deal? by Rick+Schumann · · Score: 1

      I was under the impression that if these IoT thermostats can't connect to the Internet, they just plain stop working completely.

    3. Re:Is it that big of a deal? by jellomizer · · Score: 1

      Why not, for a heated garage. 50 degrees would be a good temperature. High enough to melt snow, but not wasting energy needlessly.
      Also if I am away from my home for a long period of time, I don't want the pipes to freeze, but I don't need the house comfortably warm.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    4. Re:Is it that big of a deal? by swillden · · Score: 1

      Yes, it can be big deal if you leave your thermostat off then want to turn it on remotely when the weather turns cold. If you are away for a few days and temperatures drop below freezing that will be real big deal.

      Is there a smart thermostat that doesn't have a safety temperature? Nest thermostats, for example, will by default not allow the temperature to fall below 40F, even if they're turned off. And really, why would you ever set them to "off"? The whole point of having a smart thermostat is so that it will do things like figure out when no people are around and lower the temperature to a reasonable minimum to save money.

      So, really, the worst case here is that you're away for a while and your house cools to 40 degrees and because your Internet connection is shut off you can't turn the temperature up until you get home. So, it's still 40 when you get home and you have to wear a jacket for an hour or two until the house gets warmed up. So, the same as what you'd have to do with a "dumb" thermostat.

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    5. Re:Is it that big of a deal? by BitterOak · · Score: 1

      I'm surprised an ISP's terms of services would have terms directly about piracy. ISPs are just a pipe.

      Very rarely are they "just a pipe". Most often, they are also cable companies, selling packages like HBO, etc. Piracy cuts into their business.

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    6. Re:Is it that big of a deal? by omnichad · · Score: 1

      Trips. If you care about saving money but not having a cold house when you get home. But a smart thermostat can also do things like look up the outdoor humidity and adjust how it air conditions (See Nest's Airwave). And wifi is a lot simpler for setup and maintenance than a remote sensor.

  7. Re: Why the fuck is their thermostat exposed to th by saloomy · · Score: 5, Informative

    They are only pointing out what other ancillary services might be interrupted if the ISP shuts off the Internet. The ISP is hoping scare tactics will result in compliance. I donâ(TM)t think the ISP intends to log into the device and change its password or anything like that. They are merely saying âoethink of everything else you use the Internet for, donâ(TM)t lose all that functionality because you are piratingâ.

  8. ISP name by Calydor · · Score: 3, Funny

    Armstrong? More like Strongarm.

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  9. Not wanting to freeze to death by nospam007 · · Score: 3, Informative

    Another reason to get a VPN.

    1. Re:Not wanting to freeze to death by EvilSS · · Score: 1

      Another reason to get a VPN.

      This. If you are torrenting in the clear in the US (or any country with laws similar to ours) you're an idiot.

      --
      I browse on +1 so AC's need not respond, I won't see it.
    2. Re:Not wanting to freeze to death by PingSpike · · Score: 2

      I was using this pwned thermostat as my VPN endpoint though!

    3. Re:Not wanting to freeze to death by Killall+-9+Bash · · Score: 1

      Depends on what you're torrenting.

      If you download movie theater recorded "CAM"s of currently playing movies, you will get a letter from your ISP. If you're patient enough to wait for the BD-rip, you won't.

      If you download episodes of Big Bang Theory, or Game of Thrones, you will get a letter from your ISP. If you're downloading episodes of Mr. Show, you won't.

      Things that are current and popular are aggressively defended.

      --
      "Prediction: within 10 years, Windows will be a Linux distribution." Me, 7-6-2016
    4. Re:Not wanting to freeze to death by EvilSS · · Score: 1

      I stand by my original statement. If you are torrenting in the clear you are at risk of more than a DMCA notice forwarded from your ISP. Or have we all forgotten the RIAA end-user lawsuits already? That's still a legal possibility if some studio decides they've had enough. Unlike streaming or that method we don't talk about, torrenting opens you up to being targeted as a distributor and that has some hefty financial pain behind it. Just because they haven't done it yet doesn't mean they won't. Only a fool would operate under that assumption.

      And just because you didn't get a letter doesn't mean some content protection company didn't track and log your torrent activity. It just means they didn't get paid to send you one. yet.

      --
      I browse on +1 so AC's need not respond, I won't see it.
    5. Re:Not wanting to freeze to death by Falos · · Score: 1

      Popularity is a correlation; it directly depends on benefactors being approached by services that probably have a word like "mitigation" in their name.

      They pitch noise like "Game of Thrones was downloaded 80,000 times that's one MILLION dollars of moneys, so you're losing out by not hiring us for the bargain of $50,000"

      Then there's a second powerpoint at the end of the contract, "we got 40,000 super-serious emails sent which definitely means we scored you like, all the cash ever, in totally-real dollars, so sign here for another year"

      Internally, the ISPs don't give a flying fuck about imaginaryproperty'R'Us or HBO, they smile and nod and say "wow yup sure we'll check it out" then continue taking a check from your residential ass for keeping shit plugged in, a cow they'd prefer to keep around (who wouldn't?) unless you're so flagrant you're a liability. At the end of the day, nothing really changes, except HBO gets fleeced. But they don't mind because pretty much everyone in the chain gets to deliver positive reports to their superiors about how much they've accomplished for the company while they played flappy crush.

      So it depends on exactly which studios are signing off on active IPRUS swarm squatters, on who have C-levels that get suckered into pitches, on who are gullible enough to believe form letters equal money; on who have legal depts that are looking to preen and strut over imaginary results. But it's true that the contract frequency is proportional to popularity (budget), activity, whatever.

    6. Re:Not wanting to freeze to death by StormReaver · · Score: 1

      Or better, another reason to not have your essential services require Internet access.

    7. Re:Not wanting to freeze to death by EvilSS · · Score: 1

      Only the ISP has the information tying the IP address to a specific household, and ISPs do not voluntarily provide this information to copyright trolls (though I'd be more worried if your ISP is also a content owner, ala Comcast). All they do is forward along the threatening letters from the troll to the customer.

      Are you daft? Media companies can, and more importantly, HAVE compelled this information through the courts. Again, have you all forgotten the RIAA lawsuits against end users already?

      --
      I browse on +1 so AC's need not respond, I won't see it.
    8. Re:Not wanting to freeze to death by omnichad · · Score: 1

      So they sue John Doe and subpoena the ISP records for your address. It's not as hard as you make it sound.

  10. Re:Service Level by squiggleslash · · Score: 1

    If the thermostat is downloading Bittorrents of recently released Hollywood movies, it might need more than 4Mbps.

    --
    You are not alone. This is not normal. None of this is normal.
  11. Singular points of failure. by Gravis+Zero · · Score: 3, Insightful

    Sure, a single point of failure is outside of your control may fail but four single points of failure stacked atop each other (power/network hardware/ISP/server) is a recipe for disaster.

    --
    Anons need not reply. Questions end with a question mark.
  12. Yet another great reason by JohnFen · · Score: 2

    Yet another great reason to not to connect things to the internet without a great reason.

    1. Re:Yet another great reason by Tablizer · · Score: 2

      IOT toilets, now there's a shitload of shit waiting to happen...

    2. Re:Yet another great reason by AmazingRuss · · Score: 2

      Flush reversal exploits?

    3. Re:Yet another great reason by Tablizer · · Score: 2

      "Buffer overflow"

  13. Dumb pipes by thegreatbob · · Score: 2

    Dumb pipes or bust. Most people don't need/want the dumb pipe it seems, but at least make it available. They could literally charge more for doing less, but they don't want to, I guess.

    --
    There is no XUL, only WebExtensions...
    1. Re:Dumb pipes by thegreatbob · · Score: 1

      Forgot to self-down-mod due to somewhat offtopic NN whining, if someone wants to take care of that.

      --
      There is no XUL, only WebExtensions...
  14. Re:OMG! by 110010001000 · · Score: 1

    We aren't all rich here in Silicon Valley. Some of us ride the bus to work with the people who pick up your trash.

  15. Terems of service ... by CaptainDork · · Score: 2

    ... is contract law.

    I don't have a problem with the ISP, but I have a problem with the ToS.

    Copyright owners should be going directly after the perpetrators.

    Why don't we have a ToS with the electric company that NO powered devices will work if we violate copyright?

    --
    It little behooves the best of us to comment on the rest of us.
  16. Re: Service Level by peragrin · · Score: 1

    What I does a solitare game clock in at 100megabytes and use 1 gig of data weekly?

    Isp's are about to find out that net neutrailtiy would have been better than fighting advertising networks.

    --
    i thought once I was found, but it was only a dream.
  17. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  18. Re: Why the fuck is their thermostat exposed to th by Penguinisto · · Score: 1, Flamebait

    /* get off my lawn mode */ ...and this is probably real good reason why you shouldn't put vital crap like home HVAC into the IoT bucket. Getting up to change the thermostat once in awhile isn't going to kill you, and while an automated home HVAC control setup might save you a few pennies each month, there are models out there which don't require an Internet connection or smartphone app that perform much the same energy-saving measures. /* end */

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
  19. Idle threat by Archon · · Score: 2

    This isn't messing with your thermostat, it's interfering with remote access back to it when you're gone. Something I'm pretty sure 99% of us can't do now anyway and for the 1% who do, lack a substantial need.

    1. Re:Idle threat by SuricouRaven · · Score: 1

      I might guess - and it's only guess, but a plausible one - that their anti-piracy measures may involve blocking incoming connections. It's a good way to render p2p clients less capable without impacting web browsing.

  20. "Smart" devices by Thad+Boyd · · Score: 4, Insightful

    The good news is that consumers appear to be getting the message that "smart" devices are dangerous; from what I've read, sales are way down. Security vulnerabilities are the most obvious issue, but there's also stuff like this (the vendor fucking with you for unrelated reasons) and the question of long-term support.

    Heating and cooling can be matters of life and death. I wouldn't entrust them to the Internet. (Monitoring them, sure, but not controlling them.)

    1. Re:"Smart" devices by Cro+Magnon · · Score: 1

      Heating and cooling can be matters of life and death. I wouldn't entrust them to the Internet. (Monitoring them, sure, but not controlling them.)

      At least not without a non-connected way to control them in case of outages, hacking, or vendor being an @$$.

      --
      Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
    2. Re:"Smart" devices by ljw1004 · · Score: 1

      The good news is that consumers appear to be getting the message that "smart" devices are dangerous; from what I've read, sales are way down. Security vulnerabilities are the most obvious issue, but there's also stuff like this (the vendor fucking with you for unrelated reasons) and the question of long-term support. Heating and cooling can be matters of life and death. I wouldn't entrust them to the Internet. (Monitoring them, sure, but not controlling them.)

      Your comment doesn't make sense in the context of the article. As the summary itself said, if your internet access is downgraded, then you might not be able to control your thermostat REMOTELY. Nothing about local control.

      And yes, anyone who actively wants to remotely control their thermostat (i.e. the ones who might be affected by this) are precisely the ones that want a "smart" device. By definition.

    3. Re:"Smart" devices by swillden · · Score: 1

      The good news is that consumers appear to be getting the message that "smart" devices are dangerous

      Meh. I doubt there's a smart thermostat on the market that doesn't have a safety temperature.

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
    4. Re:"Smart" devices by afidel · · Score: 1

      Yup, there's been so much fuckery with IoT stuff and companies closing I'd never trust cloud dependent stuff. I am looking at OpenHAB though for some home automation, you run your own local Hub and can even your own cloud service (ie they make the cloud portion open source too!). Combine that with an open source project I found for ESP8266 based smart devices and now I can do everything that the commercial programs do (and more) without giving up control to anyone else. The local hub will allow everything to work even if the internet goes down, you just lose remote access. The only real downside to the ESP route is that they don't have enough ram to run IPv6 with TLS and anything useful so currently the devices are unencrypted on the WLAN.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  21. Re: Service Level by Penguinisto · · Score: 1

    Out of curiosity, what part of NN would have stopped Joe MoronOnline from downloading a crap malware-loaded binary to his laptop and running it?

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
  22. Re: Why the fuck is their thermostat exposed to th by ctilsie242 · · Score: 2

    I would say a mechanical thermostat like a Honeywell Econostat is good enough. Yes, it may break due to the bimetallic spring and movement, but they are vary reliable. As an added bonus, without physical access, they can't be accessed from remote.

    It may be nice to have a programmable thermostat to raise/lower temperature, but it definitely isn't a necessity.

    What gets me is that there are thermostats out there that would malfunction or not work if they didn't have a constant internet connection. These devices are not Playstations or Xbox consoles where high-value DRM is a must.

  23. Phuckers by jf_moreira · · Score: 1

    Oh yes, your thermostat will get phreaked up, but don't worry, Netflix will keep streaming well!

  24. Gotcha now by drjoe1e6 · · Score: 5, Funny

    Alright, you filthy pirates... Freeze!

    --
    Lose = not win ...... Loose = not tight
  25. and meter testing like other utilities by Joe_Dragon · · Score: 1

    and meter testing like other utilities

  26. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  27. What crappy design does this? by AlanObject · · Score: 1

    What online IoTish thermostat doesn't have a well-defined offline mode in the first place? Is NEST like that? I don't have one but was thinking about it.

    There should be no such thing as an online device that doesn't behave properly when the Internet service goes down. Obviously it can't do everything it can do when the service is up but it should at least be programmable to do something reasonable if not desirable.

  28. Reaping what they sow by Solandri · · Score: 5, Interesting

    Either ISPs are a common carrier, or they aren't. If they're a common carrier, they're agnostic to the traffic they carry. In exchange, they're indemnified from liability for that traffic.

    If ISPs argue they can throttle or assign certain traffic to fast lanes (anti-net neutrality), then they're arguing they're not common carriers. If they're not common carriers, then they're liable for the traffic they carry. They will have to track down pirates on their network and enforce copyright lest the copyright holders sue them instead of the actual pirates. They will have to monitor traffic for people plotting crimes, lest they be held liable for aiding and abetting. And if a member of a drug cartel conducts illegal banking transactions, the ISP will be on the hook for money laundering. Someone looks up ways to get away with murder, the ISP will be found complicit. If you can monitor your traffic to detect piracy, what's your excuse for not monitoring it to detect these other things?

    That's the Pandora's box the ISPs will open if they decide they don't want to be agnostic to the traffic they carry. But like most people, they're tempted by only the positives of a course of action and blindly ignore the negatives.

    1. Re:Reaping what they sow by Actually,+I+do+RTFA · · Score: 1

      But like most people, they're tempted by only the positives of a course of action and blindly ignore the negatives.

      I think what you mean is that the executives think an action will result in the stock price going up now, and will be able to jump ship before the negative long term consequences catch up with them.

      --
      Your ad here. Ask me how!
  29. Re: Why the fuck is their thermostat exposed to th by gnick · · Score: 3, Funny

    It may be nice to have a programmable thermostat to raise/lower temperature, but it definitely isn't a necessity.

    I'd really like to kill the heat when I go to bed and have it kick back on about an hour before my alarm goes off. If I owned the thermostat in my apartment, that would be worth the upgrade. That does not require IoT access. Being able to control the temperature in my apartment from work seems like a useless feature.

    What gets me is that there are thermostats out there that would malfunction or not work if they didn't have a constant internet connection.

    What good's a thermostat that can't help with a DDoS attack?

    --
    He's getting rather old, but he's a good mouse.
  30. Why is this different from voice service? by AlanObject · · Score: 2

    I never heard of someone getting their phone service cut because they were doing something illegal with it.

    WTF is an ISP doing trying to play law enforcer? The authorities should get a warrant, tap the traffic, then make an arrest. Or not, if it turns out the evidence wasn't correct.

    Then the ISP should update their watchdog software to not give such false positives.

    1. Re:Why is this different from voice service? by ljw1004 · · Score: 1

      I never heard of someone getting their phone service cut because they were doing something illegal with it. WTF is an ISP doing trying to play law enforcer? The authorities should get a warrant, tap the traffic, then make an arrest.

      I think the whole system was designed to continue protect the government's grant of copyright, but without the huge drain on the public coffers that your proposal would involve.

  31. Re: Why the fuck is their thermostat exposed to th by dgood · · Score: 1

    What gets me is that there are thermostats out there that would malfunction or not work if they didn't have a constant internet connection.

    Really? Can you name one or are you just assuming that's the case? I don't see why the failure of the remote-access function would keep you from manually adjusting the thermostat. Are there really models out there that have no manual interface?

  32. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  33. still think the internet of things by roc97007 · · Score: 2

    ...is a good idea?

    --
    Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    1. Re:still think the internet of things by ScentCone · · Score: 2

      Or maybe it's ripping off terabytes of other people's intellectual property that's the bad idea.

      --
      Don't disappoint your bird dog. Go to the range.
    2. Re: still think the internet of things by ScentCone · · Score: 1

      And when someone rips off a DVD's content and spreads it around, then it's "on the internet" and the people who spent money to create that material no longer have any claim to it, right? What are you, 8 years old?

      --
      Don't disappoint your bird dog. Go to the range.
    3. Re:still think the internet of things by roc97007 · · Score: 1

      The act of illegally downloading content was not the example I was looking for, it's just the first one we got. The point I was trying to make is that your ISP has the ability to cause you all kinds of grief in unexpected ways if you, for example, choose to use a streaming service rather than the ISP's own cable TV service. Or use a competing home automation product. The example in TFA is one that a lot of people can agree with -- you do crimes on the internet, you should expect your ISP to take action. What I'm saying is that this same mechanism can, and probably will be used any time there's a conflict of interest with the ISP's own products.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
  34. This sounds vaguely illegal in and of itself by Rick+Schumann · · Score: 1

    Jamming radio frequencies is illegal. How is effectively 'jamming' someones internet-connected devices in this way, devices which have no relation whatsoever to the alleged 'illegal activities' the ISP is complaining about, really any different? At the least it sounds like extortion. Considering that all these IoT devices like thermostats must 'phone home' to the manufacturers servers to function, I'd think the manufacturer would have a problem with it legally, too.

    In a broader sense, this is the question I think needs to be asked: Is it illegal for anyone to interfere with the transmission or reception of data on the Internet?

    1. Re:This sounds vaguely illegal in and of itself by Fly+Swatter · · Score: 1

      You might be interested to follow that net neutrality thing a little more closely. This is actually a very good argument for it.

  35. they need to get a court order and not some auto by Joe_Dragon · · Score: 1

    they need to get a court order and not some auto take down.

  36. There's a difference between by bobstreo · · Score: 1

    a Programmable and s "Smart" thermostat.

    I'd be more concerned about medical equipment in the home that depends on constant internet access to keep someone alive or safe losing connectivity.

    1. Re:There's a difference between by AndyKron · · Score: 1

      do pirates have medical equipment at home?

    2. Re:There's a difference between by bobstreo · · Score: 1

      do pirates have medical equipment at home?

      I don't believe they're exclusive Especially with unsecured WiFi routers, or others in the home.

  37. Re:they need to get a court order and not some aut by CohibaVancouver · · Score: 1

    they need to get a court order and not some auto take down.

    Is that what the law says?

  38. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  39. Comment removed by account_deleted · · Score: 1

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  40. Re:OMG! by HiThere · · Score: 1

    Given the way devices tend to get redesigned, I'm not convinced that you can expect thermostats that offer remote access to offer local access.

    OTOH, since I wouldn't have one in the house, I haven't looked at the current designs. But even if local control exists for all the current designs, I expect them to be "made more efficient" in the future.

    --

    I think we've pushed this "anyone can grow up to be president" thing too far.
  41. Re: Why the fuck is their thermostat exposed to th by afidel · · Score: 2

    This summer I set our thermostat to 86 while we were away for 3 weeks. When we got home it took the AC about 2 hours to get the house back down to sleeping temps, not exactly a hardship that requiresan always on internet connection to solve. Now if you worked highly variable hours and were single and wanted to avoid that 2 hours of uncomfortable temps while maximizing energy savings I can see it being worthwhile, but that's probably a niche application.

    --
    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  42. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  43. Also interferes with health monitoring by hawguy · · Score: 3, Interesting

    My dad used to have a remote monitor for his pacemaker that sent data over the internet to his doctor. Without the remote monitoring, he'd have to make regular trips to the doctor for monitoring (and having an elderly man driving on snowy roads is a risk of its own)

    The internet is becoming a utility, and it should be regulated as such - the power company can't turn off your power just because they think you're using electricity to grow marijuana. They can, however, tip off the police about the suspected grow house, but they can't turn off your power.

  44. Legislation needed by LeftCoastThinker · · Score: 2

    This is why we need legislation that treats internet access like the US used to treat the mail. Where mail service used to connect each citizen to the rest of the world and the fidelity of the service was vigorously protected, today we have the internet that does essentially the same thing for the modern world. As such internet access and protection of email should be enshrined into law as a basic right with the same protections of privacy as was the original US mail service.

    --
    If you disagree, please post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like
  45. DERP! by MerlTurkin · · Score: 1

    Why the hell would you want your thermostat hooked to the internet? Or your fridge? WTF is wrong with some people???

  46. Set and forget by old_kennyp · · Score: 1

    Why does anyone need to change the temperature anyway?

    I change mine 2 times a year, Once coming into summer to set the upper temp and again in autumn to set the lower temp for winter!. pick a comfortable temp and forget about it,
    Just turn it on and off at the at the wall at the appropriate time of day depending on weather conditions and forget about it.

    Not hard and certainly does not require any outside connection :-)

    1. Re:Set and forget by iggymanz · · Score: 1

      my 1980s non-internet connected thermostat is so fancy I can set different temps for different times of each day. Both the heater and AC are controlled by it.

      So, can save energy when no one home, then bring place to comfy temp for evening.

      no "apps", no internet, no hackers

    2. Re:Set and forget by n3r0.m4dski11z · · Score: 1

      "I change mine 2 times a year" ...
      "Just turn it on and off at the at the wall at the appropriate time of day "

      "Multiple times a day" is a bit more than twice a year isn't it?
      Unless you consider "off" and "on" to not be changes in temperature... And then i would question if you even know what thermostats do...

      --
      -
    3. Re:Set and forget by old_kennyp · · Score: 1

      "I change mine 2 times a year" ...
      "Just turn it on and off at the at the wall at the appropriate time of day "

      "Multiple times a day" is a bit more than twice a year isn't it?
      Unless you consider "off" and "on" to not be changes in temperature... And then i would question if you even know what thermostats do...

      As an AC fitter mechanic, yep i know what a thermostat does. I also know how silly people are by adjusting the settings willy nilly. Just leave it alone and let it look after the local environment. Thats what thermostats are designed to do regardless of outside influences assuming the system is sized correctly and if not, no amount of fiddling will fix that.

      Changing the temperature of the room can be done opening closing doors and windows as well, and that does not alter the settings on the thermostat itself.

      Powering the system on or off does not alter the settings on the thermostat at all either, so yeah I actually do change the settings on the thermostat 2 times a year.

  47. Re: Why the fuck is their thermostat exposed to th by n3r0.m4dski11z · · Score: 1

    "I'd really like to kill the heat when I go to bed and have it kick back on about an hour before my alarm goes off." ... "Being able to control the temperature in my apartment from work seems like a useless feature."

    If your buying into automation of the heat in general I am surprised you don't see the value. It allows you, if you have portable internet, to be more dynamic with that mentality you are already familiar with. For instance, when leaving work you can turn on the heat so its warmed up when you get home. Or if youre going out to dinner, you can turn it on when you leave the restaurant.

    I can see the appeal if you have any requirements a plain old 7 day programmable is too basic to satisfy. I believe google home also detects when you enter the house and profiles you over time to automatically adjust the schedule.

    For me, I have electric heat (instant heat when on). So i simply turn it on when i enter the room and off when i leave. But i can see the appeal of an internet connected thermostat once you hit the limitations of a fixed schedule, or if there are multiple schedules needed for each family member. Its the next generation of scheduling thermostat and its easy to picture the uses. Rather than say, an internet connected fridge, which seems totally useless to me. (cue defenders of internet connected fridges...)

    --
    -
  48. Re: Why the fuck is their thermostat exposed to th by afidel · · Score: 1

    You can connect most smart thermostats to OpenHAB and then control them through your own OpenHAB cloud instance in whatever PaaS provider you want to use to host it (or even not use the cloud component, OpenHAB works just fine with only local hub running). There are a few other projects out there if you want just local hub operation but AFAIK none of them have a self-controlled cloud component for non-local control.

    --
    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
  49. Re: Why the fuck is their thermostat exposed to th by lsatenstein · · Score: 1

    It may be nice to have a programmable thermostat to raise/lower temperature, but it definitely isn't a necessity.

    I'd really like to kill the heat when I go to bed and have it kick back on about an hour before my alarm goes off. If I owned the thermostat in my apartment, that would be worth the upgrade. That does not require IoT access. Being able to control the temperature in my apartment from work seems like a useless feature.

    What gets me is that there are thermostats out there that would malfunction or not work if they didn't have a constant internet connection.

    What good's a thermostat that can't help with a DDoS attack?

    Every major thermostat manufactuerer (Honeywell, et al), offer off-line 7 day programable thermostats. The one I have is set to warm the house up for 7am. (19C to 22C)., The thermostat learns how long it takes on the average, and starts turning on the furnace beginning around 1.5 hours early to up to2 hours before 7am each day. We have -23C outside and with the wind-chill, its like -35C. (The setback is working just fine and in short time. Recovery is slow, needing more than 2 hours to reach 22C. We also have it set to 21C until 5pm and down to 19C at 11:15pm. Saturday and Sundays we follow a different program because we have a different schedule.

    And the A/C program is similar, but with higher temp settings.

    --
    Leslie Satenstein Montreal Quebec Canada