How UPS Delivers Faster Using $8 Headphones and Code That Decides When Dirty Trucks Get Cleaned (technologyreview.com)
With Amazon's imminent plans to launch a low-cost package delivery service, UPS is about to face intense competition from a company with top customer-tracking capabilities and even artificial-intelligence expertise. To tackle it, the company is turning to advances analytics. From a report: In 2016, it began collecting data across its facilities. Today there are about 25 projects based on that data, grouped under the acronym EDGE (which stands for "enhanced dynamic global execution"). The program has sparked changes in everything from how workers place packages inside delivery trucks in the morning to how the vast army of temporary hires that UPS recruits during the busy holiday season are trained. Eventually, data will even dictate when UPS vehicles get washed. The company expects to save $200 million to $300 million a year once the program is fully deployed.
[...] Another project tells seasonal workers where to direct the outbound packages that UPS vehicles pick up throughout the day and bring to the company's sorting facilities. UPS hires nearly 100,000 of these workers from November through January. Typically, these people would need to memorize hundreds of zip codes to know where to place parcels, but last winter UPS outfitted about 2,500 of them with scanning devices and $8 Bluetooth headphones that issue one-word directions, such as "Green," "Red," or "Blue." The colors correspond to specific conveyor belts, which then transport the packages to other parts of the building for further processing.
[...] Another project tells seasonal workers where to direct the outbound packages that UPS vehicles pick up throughout the day and bring to the company's sorting facilities. UPS hires nearly 100,000 of these workers from November through January. Typically, these people would need to memorize hundreds of zip codes to know where to place parcels, but last winter UPS outfitted about 2,500 of them with scanning devices and $8 Bluetooth headphones that issue one-word directions, such as "Green," "Red," or "Blue." The colors correspond to specific conveyor belts, which then transport the packages to other parts of the building for further processing.
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This is just the halfway point between human based systems and total automation. Right now, the computers are the brains and the humans are the brawn. After they have the brains part worked out, they'll start replacing the brawn with robots. If they are this far advanced into automation then they are already working on the robotic component.
Anons need not reply. Questions end with a question mark.
To me it seems like the biggest problem UPS has, is that they are the worst at understanding where a package is in their system.
At this point I've had four or five packages shipped via UPS that essentially "disappeared" within the system, some of them packages with over $1k worth of camera gear. I eventually got all of them, but sometimes up to a week after the expected delivery date - even though I had opted for two-day shipping.
Also going to a distribution center to pick up packages from both FedEx and UPS, UPS had by far worse facilities kept up facilities. Basic building maintenance can say a lot about the quality of other aspects of operation.
I will say UPS drivers seem actually really good and are often pushed to what seem like absurd hours. So that part of the system seems OK, it's more the internal aspects which at least are probably easier to fix than a bad driving network.
You can only make use of analytics, if the data you can feed to the analytics is sound...
"There is more worth loving than we have strength to love." - Brian Jay Stanley
Perhaps the high speed bypasses for the Elven elite that the Boring company is drilling will be repurposed as underground caves for housing the jobless after no has to drive to work anymore.
Some drink at the fountain of knowledge. Others just gargle.
it's the human ones that worry me. Especially when they don't need me anymore. They don't need me to buy their crap if they've got robots to do everything for them and they own everything anyway.
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Pickup package, scan sticker, place on designated belt. Why are they looking at people for this? A robot can do that tirelessly pretty much forever.
McDonalds, for instance, has long been trying to remove any skill from any of its restaurant jobs. The cash registers even have pictures of the "food" on them.
Von Braun was an american you silly git.
BTW how's the German moon shot coming along?
There's no such thing as an american name, dumbass. You're speaking about a nation built through immigration.
Von Braun was an american you silly git.
Born in Germany, worked for the Nazis. Escaped to Austria in 1945 and surrendered to an American soldier, age 30.
SJW n. One who posts facts.
Correct. And Hitler was born in Austria. Moved to Germany at 23.
To train low skilled low wage people to listen voices on their head? Just asking....
sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
To lose the Shit Wrapped in Chiffon name they earned for themselves. Now I understand why drivers do tag and run.
but last winter UPS outfitted about 2,500 of them with scanning devices and $8 Bluetooth headphones that issue one-word directions, such as "Green," "Red," or "Blue." The colors correspond to specific conveyor belts, which then transport the packages to other parts of the building for further processing.
I had this, sans Bluetooth, over 10 years ago working in Office Depot's Returns Consolidation Center in Kent, WA. Items would come off the pallet, I'd scan them, the wrist computer would indicate Yellow, Red, Green, or Blue, and down that line they'd go.
I didn't RTFA, but I do hope UPS is doing something more advanced, but TFS makes it sound like child's play.
Hitler was Austrian. What is your point exactly?
"It's such a fine line between stupid and clever" -- David St. Hubbins, Spinal Tap
Correct.
that seems to be a concession that you were in fact not right, von Braun was not American and the GGP was not a "silly git".
And Hitler was born in Austria. Moved to Germany at 23.
I don't get your point. It's very widely known that Hitler was Austrian.
SJW n. One who posts facts.
How about training their help to stop being gorillas. It's crazy, a lot of handlers don't seem to care. I've even had a package with tire tracks across it. If it's the least bit fragile, I never send it UPS.
that seems to be a concession that you were in fact not right, von Braun was not American and the GGP was not a "silly git".
Incorrect. von Braun was definitely American.
I don't get your point. It's very widely known that Hitler was Austrian.
Hitler was German.
Von Braun was German and Hitler was Austrian.
There was no doubt about the latter even in the Nazi Germany.
The difference was that back then many Germans and many Austrians considered Austria a part of Germany that was disallowed to be a part of Germany by the treaties of Versailles and St. Germaine. Nowadays, not so much.
"It's such a fine line between stupid and clever" -- David St. Hubbins, Spinal Tap
Von Braun was German and Hitler was Austrian.
There was no doubt about the latter even in the Nazi Germany.
That's cute. Tell me, then, what nationality was Napoleano di Buonaparte?