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People Are Keeping Their Phones Longer Because There's Not Much Reason To Upgrade, Study Finds (vice.com)

According to a recent study by Hyla Mobile as reported by the Wall Street Journal, a mobile-device trade-in company, the average age of an iPhone at trade-in is now 2.92 years. That's up from 2.38 years in 2016, and 2.59 in 2017, according to the company. From a report: Part of this, according to Biju Nair, chief executive of Hyla Mobile, is because phone plan carriers moved from a subsidized payment model for new phones, to payment plans, as smartphones got more expensive over the years. Now, if you purchase it from a big carrier like Verizon or T-Mobile as part of a plan package, your phone is basically on loan to you from the carrier, while you make smaller monthly payments until it's paid off and you own it outright.

It can take years to pay off a new smartphone (the iPhone XS Max costs almost $1,100), and once you've done it, there's not much incentive to give up that investment -- especially when the newest models aren't much different in terms of specs and performance than the one you already have. Add to this the efforts by right-to-repair groups to raise awareness about the fact that your phone actually doesn't need to go in the garbage every time you crack the screen, and you've got people keeping their phones longer. The way we view new technology has also changed in recent years.

16 of 234 comments (clear)

  1. Newer = worse by MrLogic17 · · Score: 5, Informative

    I want my darn headphone jack. And I'm keeping it until my phone is unrepairable.

    1. Re:Newer = worse by myth24601 · · Score: 4, Insightful

      Same here. I have tried using Bluetooth but it isn't reliable and when it fails, you are just out of luck until you have time to troubleshoot/charge/spend$$ on another. With regular headphones, they almost never fail, when they do it is gradual (one ear stops working) and a replacement is fairly cheap and widely available from many outlets (even a drug store in a pinch). (of course, there is a dongle but they are a hassle and the location of the lightning port is not as good as the headphone port is on my current phone)

      Until you offer something in a new phone that my phone can't do and I can't live without and am willing to sacrifice convenient headphone performance to do without, I am sticking with my current phone.

      --
      No matter where you go, there you are.
    2. Re:Newer = worse by Anonymous Coward · · Score: 5, Informative

      I want my darn headphone jack. And I'm keeping it until my phone is unrepairable.

      Nobody cares.

      I care, and so do millions who are either forgoing upgrading or are increasingly buying portable audio/media players or are buying dongles that allow simultaneous 3.5 mm headphone connections and USB-C or Lightning charging, because it was stupid to remove the ubiquitous 3.5 mm standard in the first place. There is nothing wrong with it.

    3. Re:Newer = worse by jwhyche · · Score: 5, Insightful

      I actually pressed reply to correct your thinking on bluetooth, then I realized your correct. I use bluetooth 90% of the time but nothing beats wired headphones for reliability. When I'm doing a live show I have my track preview on the headphone channel. With Muxxx you can send it out over bluetooth but its a pain in the ass to do. An if your bluetooth fails, which happened to me, in the middle of a live show you are fucked. Never had my wired phones fail in a show but if they do I keep a spare set on hand. Just plug them and keep going.

      --
      I read at +2. If your post doesn't reach that level I will not see or respond to it.
    4. Re:Newer = worse by butchersong · · Score: 4, Insightful

      When phone manufacturers (or the bluetooth spec) manage to eliminate audio / video sync issues I will move to primarily Bluetooth. At this time both my android and iphone seem unable to achieve this.

  2. +1 by Artem+S.+Tashkinov · · Score: 5, Insightful

    It's an absolutely welcome development as the amount of e-waste the humanity is producing is staggering. Now, let's increase the average duration of smartphone ownership to at least five years and make smartphones upgradable.

    1. Re:+1 by Naznac · · Score: 4, Interesting

      one thing that is gone from modern smartphones and should never have been removed is easily replaceable batteries. It`s a pain to open a phone to replace it nowadays...

    2. Re: +1 by edwdig · · Score: 4, Informative

      Or do like the rest of us and buy a USB battery pack. You can get one for under $20 that fits in your pocket and can provide a full charge to a phone 4+ times. No need to turn your phone off and take it apart, and it works with all your USB devices.

    3. Re:+1 by Sumus+Semper+Una · · Score: 4, Insightful

      Ironically, I feel like you can thank the phone plan carriers for this. There haven't been huge advantages to getting a new phone every year or two for a long, long time. But people did it because, as the summary states, the cost was subsidized by the carriers as bait to get people to switch networks and sign 2 year contracts. Since they stopped doing that and customers started seeing the high price tag attached to those phones they have been deciding that while the $100-$200 upgrade to the newest phone was something they could live with, $500 (or much more, depending on how new a model you want) is not.

      Honestly, I feel like the rapid upgrade cycle we saw for several years was the strange behavior and what we're seeing now is just a return to normalcy.

  3. No reason to upgrade? by mark_reh · · Score: 4, Funny

    My old phone doesn't have a notch. I want a notch! I need a new phone!

  4. Re:Why not use them until they die? by Cederic · · Score: 5, Insightful

    For many people their phone _is_ their camera, and just visit anywhere people go for entertainment or tourism to see the extent to which they use them. Cameras on phones matter.

    Then again, my phone is over two years old and its camera is still perfectly adequate. A camera isn't a good reason to upgrade, but may be a differentiator when the time to upgrade comes.

  5. Most things have been 'good enough' for a while by 0100010001010011 · · Score: 4, Interesting

    My laptop (M6700) was released in 2012, my phone (Note 4) is from 2014 and my desktop (4770k) is from 2013. They're all sufficient, even in late 2018.

    In the case of the Laptop I can't find never Laptops that perform as well or have as much room to expand for anywhere near the price I paid.

  6. Now that I know what smartphones really are for... by DaveM753 · · Score: 4, Interesting

    Now that I know what today's smartphones really are for, which is the selling of my personal information, I feel there is no compelling reason to purchase a new one. My next cellular phone will be either a simple flip-phone with no "apps", or a smartphone which is a true PC in a small, "phone"-factor format that runs my choice of Linux OS which *I* can control. Anything other than that, and I'm not going to purchase one. I lived the first 30 years of my life without a cell phone, I'm sure I can live the remaining 30 years without one.

    ...and yes, it must have a 3.5mm headphone jack sans DRM.

    ...and get the fuck off my lawn.

  7. Newer = worse for Android too by Excelcia · · Score: 5, Interesting

    I want my darn headphone jack. And I'm keeping it until my phone is unrepairable.

    The same feature loss is happening on Android phones too. My Samsung Galaxy S5 has both MHL (HDMI) and an IR transmitter. I can both connect it to a TV and control the TV with it. Fantastic for traveling, especially being in the Navy. I can connect my phone with my movies to a TV in the mess, or in barracks rooms when attach posted to a different city, or just when at a friend's house.

    In the S6 they dropped support for both, In the S6 they even dropped a MicroSD slot. Of course with that abortion that Android KitKat was where they took away normal user write privileges onto the sd card, the writing was on the wall that they were going to try that. That was an obvious ploy to go the Apple route and make you pay hundreds and hundreds extra.

    So it's not just Apple that drops really nice features. Android phones are falling over themselves to drop features. In fact, I've noticed there is this life cycle for all goods. You have three stages. Phase 1 is the prototype, phase 2 is the feature phase, and then the phase 3 mass market stage. The prototype phase is where it's new technology, and still working out the bugs. The feature phase is where they throw every feature they can think of at it to encourage wide adoption and because they aren't really sure all the things people will want. Then you have the mass market phase, where they zoom in on the center of the bell curve and getting anything outside that basically requires getting an older model.

    I love my phase 2 Galaxy S5. I'll keep it until the oLed degrades beyond recognition.

    1. Re:Newer = worse for Android too by Voyager529 · · Score: 4, Informative

      Samsung is the one vendor still keeping most of these features around.

      IR blasting, removable batteries, physical/reprogrammable buttons, and unlocked bootloaders would like to have a word with you.

  8. I have two requirements, and only update when.. by CptLoRes · · Score: 4, Informative

    there is a good reason for the update.

    My last update was from Samsung Galaxy S3 to the S7. The reasons being much better camera and wanting to try the Samsung/Occolus VR googles.

    And my two requirements are:
    1. Headphone jack
    2. Support for secondary SD-Card storage so that I can have 256GB+ storage for video, audio and pictures without extortionist prices (Internal storage for apps only)

    So the way things are going now, it seems my S7 will have to last for a long, long time.