Samsung Phone Users Perturbed To Find They Can't Delete Facebook (bloomberg.com)
An anonymous reader quotes a report from Bloomberg: Nick Winke, a photographer in the Pacific northwest, was perusing internet forums when he came across a complaint that alarmed him: On certain Samsung Electronics Co. smartphones, users aren't allowed to delete the Facebook app. Winke bought his Samsung Galaxy S8, an Android-based device that comes with Facebook's social network already installed, when it was introduced in 2017. He has used the Facebook app to connect with old friends and to share pictures of natural landscapes and his Siamese cat -- but he didn't want to be stuck with it. He tried to remove the program from his phone, but the chatter proved true -- it was undeletable. He found only an option to "disable," and he wasn't sure what that meant.
A Facebook spokesperson said the disabled version of the app acts like it's been deleted, so it doesn't continue collecting data or sending information back to Facebook. But there's rarely communication with the consumer about the process. The Menlo Park, California-based company said whether the app is deletable or not depends on various pre-install deals Facebook has made with phone manufacturers, operating systems and mobile operators around the world over the years, including Samsung. Facebook, the world's largest social network, wouldn't disclose the financial nature of the agreements, but said they're meant to give the consumer "the best" phone experience right after opening the box.
A Facebook spokesperson said the disabled version of the app acts like it's been deleted, so it doesn't continue collecting data or sending information back to Facebook. But there's rarely communication with the consumer about the process. The Menlo Park, California-based company said whether the app is deletable or not depends on various pre-install deals Facebook has made with phone manufacturers, operating systems and mobile operators around the world over the years, including Samsung. Facebook, the world's largest social network, wouldn't disclose the financial nature of the agreements, but said they're meant to give the consumer "the best" phone experience right after opening the box.
The best user experience is by definition that which is what the user wants to do. And this is obviously not it.
We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
Not new. Not news. Not just a Samsung issue.
Never had a phone where I could delete Bookface without rooting it.
http://lineageos.org/
This is the same as every other pre-installed app on every Android phone I've ever owned. You can't remove it; you can only disable it. Nothing to see here.
There's a process to unistall updates to the app, and then disable. But it can't be removed completely.
Ford decided my best driver experience is to only listen to a pop radio station loaded with advertisements and very little music, so they actually didn't even put a tuning knob on. Imagine anyone getting to pre-determine how to use your *phone*, but you.
Nuff said
Life is not for the lazy.
I've made it clear to my phone vendor that "selling" me a phone where I can't remove the spy-ware is a dealbreaker. If they won't sell me the phone I want without the built-in spy-ware, I will take my business elsewhere.
Enable dev mode, abd shell, and use pm uninstall. I did this with most of the crap on my note 8.
My S8 is rooted and I've installed Titanium Backup on it which has solved that little issue in only a few minutes for me.
Of course I understand that not everyone can/will root their phone but it seems these days it is the only thing you can do to get rid of that junk.
This isn't really shocking. If the app is part of the system image, then the app cannot be normally deleted, because the system image is read-only and only touched during system updates. Disabling the app DOES have the same effect as deleting it, except it doesn't free up any storage space.
and i can not delete the Facebook and Facebook App Manager, i can only disable them, i would feel a lot better about my phone if i could completely remove all of that facebook kludge completely, if Samsung does not fix this so i can remove them i wont be buying another Samsung phone when it comes time to getting a new phone, i would research android phones and find one that is simply pure android without any third party apps welded in that can not be removed,
Politics is Treachery, Religion is Brainwashing
They've just now discovered preinstalled non-removable apps??
Yes, they suck. They are also why your phone is a little cheaper (at least theoretically) than it otherwise would be.
I suspect there is a market for a barebones phone with no preinstalled OS on it?
Facebook spokesperson said the disabled version of the app acts like it's been deleted
Its either deleted or its not, disablement is not 'acting' like its deleted.
It doesn't continue collecting data or sending information back to Facebook. But there's rarely communication with the consumer about the process.
FFS, so basically Facebook and Samsung are screwing over the end user and not notifying them of anything. It's great how the service owner of said service along with the manufacturer decide that said pre-installed service is best for the end user out of the box. The only way to be 100% sure besides running the likes of strace or packet capture on the phone would be to root it and uninstall anyway. Seriously what is wrong with these people?
Facebook, the world's largest social network, wouldn't disclose the financial nature of the agreements, but said they're meant to give the consumer "the best" phone experience right after opening the box.
Well, Pandora?
But, in the case of Samsung, you need to pay for the privilege of being their product.
sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
... as the tech aware people are obsessing about the undeletability of Facebook from Samsung, billions of people are allowing Alexa to listen in, allowing "partners" of Amazon to know exactly how much they can charge you.
sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
Samsung/Facebook have been doing this for a while now. I'm not sure how this is news. Over the last 5 years, I've had a Galaxy S5 Active and S7 Edge. Both came with Facebook preinstalled with the intention of users not being able to remove them. The S5 was released almost 5 years ago. This practice is not new. The S7 I had was crazy with preinstalled apps, either put there by Samsung or AT&T (Uber was another major app that could not be removed). This was a major driving force for me choosing to take my cell phone business away from Samsung and AT&T.
As I am not on Facebook (never was), any enabled Facebook-App means that the phone is sending my data to a company I don't have a contract with. And I don't see that there is any agreement between the company and me signed or otherwise agreed upon, that they are entitled to my data, and they didn't present me with any list of things they are intending to do with my data.
Locked AT&T phones do the same thing - we had an LG from AT&T where Facebook can't be removed, just disabled (and I think it may re-enable on reboot but need to doublecheck that).
12:50 - press return.
But can we believe a facebook spokesperson, these days? I personally wouldn't.
stop biasing ...
Facebook is a virus and should be treated like that by the icann and the FBI.
SEIZE the domain and alert everyone this company is a disease and a computer virus.
DELETE FACEBOOK.COM from the internet completely !!!
I don't know why we are duping these articles but I'm sure this was posted in 2009 not 2019.
Like seriously: User suddenly discovers something that has been the same and unchanged for 10 years. Instant outrage!.
Just disable the app like a normal person and like every Android system has allowed since like version 5. The default "Facebook" install on these phones is a shell app that takes up almost no space. You actually need to download some +100MB from the Playstore for it to even work in the first place.
After disabling Facebook I had to battle my S8+ to stop receiving notifications. A family member I wanted to keep in touch with was and is crazy. My work phone was popping up foul-mouthed rants on the screen - not ideal!
As well as disabling the app I had to dive into the menu system to disable the notifications. It wasn't obvious where to do this.
The app cannot have really been disabled if it was able to send notifications. There was obviously some component still active.
When I need to, I just access Facebook via the phone's web browser.
I have (yes, still...) a Samsung Galaxy S3. With that older model, there used to be an undeletable app for "Zynga" games. Originally, if you disabled it, it would be re-enabled on reboot. There was a forced system update about 5 years ago that finally removed the Zynga app.
The one that still REALLY bugs me is the "T-Mobile My Account" app, which also can only be disabled, and which also gets re-enabled after reboots. This particular app is a horrible battery hog. With "T-Mobile My Account" disabled, my S3 will typically go 2+ days on standby with a single charge. If, however, I forget to disable that app, I'm down to barely being able to get through 8 hours on standby.
I'm done with both Samsung and Android. Uncontrollable apps, the whole app permissions debacle, letting the carrier decide if and when to provide system updates, app store full of spyware and adware, etc.
My next cell phone will either be one where I can freely install any Linux distro I want and be in full control of the apps that *I* want (hey...I can dream, right?), or it will be a simple flip phone.
I recently bought an Asus Zenfone 5Q. Today I tried to uninstall Facebook, and I found out the best you can do is uninstall all the updates and disable the app, but it's impossible to fully remove it.
The best phone experience Samsung would provide is to don't have this shitty app Facebook preinstalled on their phones. Stupid people.
Maybe they can rename the Facebook App to 'Herpes'? ... apparently you can't remove that either.
On a brand new ZenFone Max Pro M1, Facebook, Messenger and Instagram apps are not uninstallable, user can just disable it.
Article summarized:
Faceboot sez, "fuck all you all, you lose, you have no rights, all your bases are belong to us, hahahahahahaha! Fuck you, proles, that's why!"
Samsung heartily concurs.
I just checked on my phone, a LG G6 and Facebook came preinstalled... no option to delete, just DISABLE...
Facebook, the world's largest social network, wouldn't disclose the financial nature of the agreements, but said they're meant to give the Facebook "the best" data mining opportunity right after opening the box.
I'm a consultant - I convert gibberish into cash-flow.
Given that FB has been accused of making shadow profiles of people not on FB, does deleting the App from a phone really achieve anything?
No .. I am not saying the outrage is not justified, just that is misdirected.
http://theconversation.com/sha...
I am Slashdot. Are you Slashdot as well?
Sucks but true: This doesn't occur on I-phones. The carriers are taking advantage of the open nature of Android to push apps on to the phone. And because Android is open to the world, they know exactly how to do it. They can't do that with I-phones because it's not open and Apple won't tell them / allow them to do it (at least for now. That might change if revenue keeps dropping).
I'm sure this is the case for more phone manufacturers. It's certainly the case for Sony also, at the very least.
I found on my old S8+ that I couldn't delete the Facebook app, so I just disabled it. Along with some other apps.
I found the same on my Sony. So again I just disabled it, along with some other apps.
It's frustrating, though, that these apps are bundled as 'system apps' and thus cannot be uninstalled. I probably wouldn't mind as much if it came preinstalled but I could then remove it. But preventing it's removal is a Bad Thing (R), and personally I'd prefer none of the major (or non-major) phone manufacturers to do this.
But it's worth money to them, so of course they will. So, I suppose, at least we can disable them.
My personal preference is to use the browser for stuff like this. Facebook, Imgur, Reddit, Amazon, eBay, etc -- I prefer to just use their site when I want to do something. Yes, this means that they are tracking me online (even despite GDPR), but at least it's only my browsing habits they are getting and not also various data from my phone, which we all know the facebook apps, among others, captures and sends back to Mark...
I've had my Galaxy S8 from Verizon for about six months now (work phone), and no Facebook app at all. There was a "Facebook Application Manager" app, which I was also able to uninstall.
Ceci n'est pas un sig
Yeah, it sucks that Samsung won't sell you a phone without it. You can of course buy phones from other companies (Motorola phones generally don't have facebook preinstalled) but if for whatever reason you have to have a Samsung phone, the only effective way to keep facebook from following you is to never use the app. That's what I've done with every Samsung android phone I've had, and it seems to work pretty well.
It might help somewhat that I don't have a facebook account, but the point is the same. They can't track you if you don't associate your phone with an account.
Damn_registrars has no butt-hole. Damn_registrars has no use for a butt-hole.
Almost any purchased phone these days comes with a bunch of crapware applications that consume what limited space there is on that device. No application should be undeletable. I don't care if it is the manufacturer, service provider, or the Android developers. We should have the permissions necessary to delete any application from any phone/device we purchase, and if not, the right to r00t that device in order to remove it without invalidating the warranty.
Just like the right to repair, we should have the right to remove. The necessity of deleting apps we still want to have, just so we can update the other apps that we still want to have, is completely ridiculous when we could have just removed their (in most cases) disabled crapware instead. Why do I need to have three or four separate "music purchasing" applications on my phone that I will never even run? Why do I need to have numerous video applications on a phone that I can't even find the space to store a movie? What is the point of consuming so much space on that device that you can't get anything to work without having to find innovative ways to defeat their own enforcement policies?
Disabling the Facebook App is almost as good as deleting it. My LG Stylo 4 is rooted so I can see the process tree and there is no Facebook processes running when the app is disabled. Personally, I think it is anti-consumer to force users to use certain apps and not allow them to be deleted. This could be a nice class action lawsuit against Facebook, the phone manufacturers, and the carriers.
I'll respect you in the morning, it's just a cold sore, and it doesn't continue collecting data or sending information back to Facebook.
...I'll buy an LG or some other make and model (with a head phone jack) instead.
"the best" phone experience right after opening the box...
would include "Do you want me to install Facebook for you? Yes/No" and if I click No then it doesn't do anything at all and leaves no traces or processes around whatsoever.
Hell, "Would you like me to install a bunch of common apps (e.g. Facebook, Snapchat, Whatsapp, etc.) for you now?" would be absolutely fine - user-friendly, helpful for newbies, and not obstructive to power users.
If Samsung did that, instead of forcing apps that I will NEVER use on my phone (including all the Samsung apps, not to mention things like Flipboard or whatever it is, Office suites and all kinds), I'd actually like them MORE and recommend them MORE and get them MORE customers and money than they will ever get in goodwill gestures from Facebook etc. for doing so.
Honestly, it's not your phone Samsung. Feel free to suggest things, but let me even turn off suggestions.
You own the device and they are taking up residence on your property. Start charging them fucking rent at $1 per BIT.
"A Facebook spokesperson said the disabled version of the app acts like it's been deleted"
So then what's the reasoning preventing us from, y'know, ACTUALLY deleting it?
-Styopa
Stop buying phones with bootloaders that the manufacturer will not permit you to unlock. What the fuck is wrong with you people?
Samsung phones have had apps you can't delete for years, including Facebook and other stuff.
It would be far more sensible to just ask the user during phone setup if they want [list of partner apps] installed and if the user says yes they get queued up for installation. Otherwise a clean phone. And aside from being a way for the user to avoid crapware, it makes the firmware easier to test since there is less in it.
But this is Samsung. Their phones are filled with crapware, much of it of their own making and I doubt they'll change any time soon unless people start voting with their wallets.
My older Samsung devices came preinstalled with Evernote, Netflix, Flipboard, NYTimes, and others. And while it was possible to disable most of these (not completely uninstall though), the Evernote could not be even disabled . Thank you Samsung.
Zuckers.
Had my Samsung S8 for a while and this is nothing new. Why is this news?
If it "Acts" like it's been deleted, then that suggests it is actually running and therefor able to, "act".
Is this an unfortunate and awkward statement on their part, or is it a deliberate effort to suggest the app is inert while being truthful about that fact the app is still running?
Don't put anything past the lawyers.
When Fascism comes to America, it will call itself Anti-Fascism, and tell you to give up your guns.
Doesn't everyone here say the strength of Android is that you can do whatever you want with it, so writing something to remove Facebook should be simple.
There, fixed your headline. Hopefully the article will just disappear inside it's own irrelevance now.
But seriously, how did this make front-page?
I loved my Galaxy S7... in all ways except one it was an awesome phone. Then I discovered that my phone came with Facebook software. Not only is this software undeletable, but --EVEN AFTER I DISABLED IT-- the "Facebook Services" continued to auto-update. I repeatedly received notifications that my phone now has a new version of "Facebook Services." Great... um, wait... what the fuck is that?
I do not trust Facebook and I do not want their software on my phone. Samsung flagship phones are not cheap... when it was released the Galaxy S9 cost over $700 and the Galaxy Note 9 cost over $1100. At this prices, these devices should not include undeletable bloatware from Facebook.
I voted with my wallet, buying two Pixel 3s last month.
I love you Samsung, but fuck off.
We need laws that confirm and protect our right to root our devices; it should be illegal to manufacture, sell, or import for resale any device which has intentional limitations on privilege escalation.
There can be no negotiation on this point. The alternative is, frankly, terrifying.
A government is a body of people notably ungoverned - AC
Basically that translates to: assume the position; you can thank us later for providing you with such a nice, soft barrel.
LG puts 3 Facebook apps on their phones that cannot be deleted. Two of them always run and cannot be disabled.
I don't hear anyone getting upset about it.
This is just like the MS bundling of IE. If Samsung want to bundle Facebook then they should be able to bundle Facebook. Not that I want Facebook. Hell no. But it's their choice as a company. Just like they chose to bundle a bunch of other stuff.
I always personally thought the ruling against MS bundling IE was BS. It was their choice. Some of us remember when OS's came without a TCP/IP stack and you had to buy or find one to install.
What WAS a big deal was the way MS used their monopoly to block the offering of dual boot to e.g. BeOS. That was clearly monopolisticYet the govt went after MS for the IE integration.
from the crooks at FaceBook.
I've had exactly one Android phone. It was a high-end HTC phone that also had FB pre-installed. I tried using that app for a while, but it quickly wanted to take over my ENTIRE phone! It was like the Borg (you WILL be assimilated)! It took over my lock screen, home screen, sent notifications... none of which were things I asked it to do! I disabled the app, but the fact that I couldn't uninstall it drove me away from Android. I'm not crazy about iOS, but I have NO intention of going back to Android.
Just a matter of time and the EU will fine Facebook and Samsung over this
I don't accept the Facebook TOS
This is a common theme I keep hearing over and over again. Apparently vendors think if they parrot the same lie enough times users will believe it.
First they said you didn't have to stop apps because they won't consume resources unless they are in the foreground so it makes no difference what's running.
Then they said if an app isn't running it can't do anything.
Finally they said if an app is disabled it can't possibly execute.
All three are false assertions on the Android platform. Reality is you can register with various systems to live through anything and creepy stalker apps leverage it to the max.
I switched to a Pixel 2 from my Samsung Galaxy S7 mostly because Samsung was so hostile to unlocking the bootloader and rooting the phone. It was possible to modify, but it didn't perform as well as it did on stock. At least with the Pixel 2 I can unlock the bootloader and root the device with only a stern warning about the integrity of the OS not being verified.
We all know what Samsung is like. If you are stupid enough to give them your money, you deserve what you get.
I recently discovered that the option to disable automatic Facebook, Messenger & Instagram upgrades on my Google Pixel 3 XL is missing entirely in each app. So, despite turning off updates in Google Play, the apps update. It's really upsetting.
I upgraded to an S8 last August and had no problem deleting the Facebook app. It was one of the first things I did with the phone. I'm on Verizon.
I didn't even know it was on my S8. Thanks Slashdot! I uninstalled the app, no problem. Verizon S8... I get a nice discount from my employer with Verizon OK?!
SLOWER TRAFFIC KEEP RIGHT
Assuming you're ok with using adb, someone with a Galaxy S8 should be able to remove Facebook (or any other bloatware) even if they don't have root. You'll just need to follow these steps from xda. Only issue with this is anything you remove will come back if you do a factory reset.
I do pissing hate the forced apps and on throwaway project phones I don't even install the Google framework stuff. I don't need a whole host of crap for convenience when I know I what I want, which gets put on right after Lineage. The thing is my carrier locked phone a it has been this way forever, you expect it and hate it at the same time. Getting a new phone creates anxiety as you don't know until you open the box how bad it'll be for bloat. When unlimited data plans popped up there was usually a good chance the phone had 2 screen of shitware but it's not that simple. Odd side effect means no more desire for the latest phones on contract and you get more use appreciating your older device that doesn't even support that latest in arsehole tracking technology
As I am not on Facebook (never was), any enabled Facebook-App means that the phone is sending my data to a company I don't have a contract with. And I don't see that there is any agreement between the company and me signed or otherwise agreed upon, that they are entitled to my data, and they didn't present me with any list of things they are intending to do with my data.
There is most certainly an agreement. Read the EULA.
He tried to remove the program from his phone, but the chatter proved true -- it was undeletable. He found only an option to "disable," and he wasn't sure what that meant.
When apps are installed via the system image (shipped with the phone) they can't be deleted, because that would mean modifying a signed, read-only disk partition.
Android instead has the ability to disable these apps. That means they will never run, won't show in the launcher, and won't use any data storage (beyond what the original app image uses of the read-only partition, which can't be used for anything else anyway, except pre-installing a different app).
Everything is done with EULAs these days. What are these "contracts" you mention?
I'm sure if you read the Samsung EULA closely enough, it says something about "sharing with business partners -- but only the absolute minimum amount required to fulfill services".
for me to buy a phone, it needs one or preferably both of these;
- runs with the android one program, a clean android with no extra crap or crazy customizations, but with regular updates
- is an open device which allows me to install a custom rom
shouldn't be too much to ask for.
On a long enough timeline, the survival rate for everyone drops to zero.
is that even once your contract has expired and the phone is really yours... you still cant .. even on an unlocked phone... you can't uninstall it.
I really am considering discarting samsung once and for all....
With the Android Debug Bridge interface you can issue commands that, atleast in my personal experience, delete these kinds of apps that can't be deleted via the user directly.
My Sony phone came with some horrible 'What's New' app that couldn't be deleted from the phone, only disabled (and it would re-enable every so often). Using ADB it's now gone and been gone for a year with no re-occurrences, even after upgrading to the latest firmware version (for Android P).
So under apps you have Facebook and Facebook App Manager....but that's not all. I installed F-Droid and DNS66 (I don't have root yet) and if you tell it to show system apps you see that there is also something called Facebook App Installer (com.facebook.system) which is not visible on the regular Apps list so there is no button to stop/disable. Just a little PSA. Make sure your phone is rootable before you buy :P