I have Cox cable, and I know not everyone has had this experience, but for me (in Northern VA), the customer service has been excellent. For example, for several months they were charging me rental on a box I didn't have. I went to their office for something else and mentioned that to the woman. I didn't really care about the past charges; I just wanted it to be removed from future bills. She found the receipt indicating when I'd returned the box and then proceeded to figure out how much they owed me for those past months and applied a credit which I didn't even ask for.
On the other hand, I still have no idea what my home area is for my Verizon cell phone--I seem to be able to make calls from just about anywhere and have it count as a home-area call, which is strange because I have their cheapest plan and should only have the DC/Baltimore area. I've asked Verizon several times about it, but they've never been able to give me a correct (compared to what I was billed for) answer.
Verizon home service really screwed a friend of mine over. They disconnected her phone without warning, because apparently they'd given her number to a business (she'd had the phone for several months at that point). Then, they acted like she didn't exist: "Are you sure it's a Verizon bill?", they asked. It took her two weeks to get it straightened out, calling from a pay phone (she didn't have a cell phone) every so often. When she'd call them, they'd give names like "Ms. Smith", then later deny anyone worked there by that name. It scared the hell out of her family when they heard the "disconnected" message, because this wasn't too long after Chandra Levy disappeared, and my friend is a young, beautiful, single female living alone in DC. I told her to write a complaint to the public utilities commission, but she just wanted to put the incident behind her and forget it.
Do you have one of the Cougar, Contour, or Mystique models with the 2.5L V6?
Some people claim you have to do that on those models (I have a '99 Cougar), but you can do it without having to take off the intake manifold, I'm told. You just need a 6" socket extension.
I have to do this on my car soon. I hope those claims are correct, although it wouldn't hurt to clean the manifold anyway.
Kind of what I figured. It seemed pretty farfetched, and I do know one person that uses Mozilla under Windows XP. (Her modem doesn't work under Linux, so she's kind of stuck.)
Somehow, though, the parent seemed to think it was the same situation with Apple's software. I really don't see it that way, and I think most of the people posting messages agree.
Oooh, that's a tough one. I've been using Slackware for years, and I haven't had much luck installing Debian.
Actually, that's not really true: I can get stable installed and working, but then I have the sick feeling I've gone back in time. Trying to upgrade to "unstable" or "testing" is where things went awry for me.
Be careful with Gel Pens--sometimes the ink doesn't scan.
This has caused problems for my credit union (scanned checks show up as blank when people view them via online banking), as well as my employer (scanned documents show up blank).
Yeah, and speaking as someone who understands business at an instinctive level (being the son of people who owned a small business), I fully appreciate why the airlines do it, and I also understand (as a statistician) exactly how they can pull it off and most of the time don't have a problem.
I've never been bumped or even threatened, so I really don't know what it's like.:) I can imagine having problems if I need to get to a meeting or something, but I'll cross that bridge if I come to it.
I didn't mean to say that overbooking was inherently evil or anything; I was just commenting that it's an unpleasant experience, because it sometimes causes headaches for the "bumpee".
She'd say it with a slight smile, then there'd always be a beat while the person digested the information and realized that (a) overbooks really are intentional, and (b) someone has to do it. Usually they'd respond just by saying, "Oh." I loved being present when she was introduced to a new person.
Now, most victims knew both of those points before, but they'd never met anyone who actually DID it, and they never had it brought to their direct attention. (I had exactly the same reaction when I met her, too.)
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I have Cox cable, and I know not everyone has had this experience, but for me (in Northern VA), the customer service has been excellent. For example, for several months they were charging me rental on a box I didn't have. I went to their office for something else and mentioned that to the woman. I didn't really care about the past charges; I just wanted it to be removed from future bills. She found the receipt indicating when I'd returned the box and then proceeded to figure out how much they owed me for those past months and applied a credit which I didn't even ask for.
On the other hand, I still have no idea what my home area is for my Verizon cell phone--I seem to be able to make calls from just about anywhere and have it count as a home-area call, which is strange because I have their cheapest plan and should only have the DC/Baltimore area. I've asked Verizon several times about it, but they've never been able to give me a correct (compared to what I was billed for) answer.
Verizon home service really screwed a friend of mine over. They disconnected her phone without warning, because apparently they'd given her number to a business (she'd had the phone for several months at that point). Then, they acted like she didn't exist: "Are you sure it's a Verizon bill?", they asked. It took her two weeks to get it straightened out, calling from a pay phone (she didn't have a cell phone) every so often. When she'd call them, they'd give names like "Ms. Smith", then later deny anyone worked there by that name. It scared the hell out of her family when they heard the "disconnected" message, because this wasn't too long after Chandra Levy disappeared, and my friend is a young, beautiful, single female living alone in DC. I told her to write a complaint to the public utilities commission, but she just wanted to put the incident behind her and forget it.
--RJ
General Motors.
That put a different very spin on the headline...
--RJ
See my journal for some /. references. :)
--RJ
All of a sudden, I feel much better about the lead paint in my condo.
Thanks!
--RJ
You must have had some pretty good walls. I remembering hearing the nightly entertainment in other rooms without any devices!
--RJ
Makes sense to me.
Maybe we should outlaw political parties. Everyone is an independent... I wonder what that would lead to.
--RJ
Do you have one of the Cougar, Contour, or Mystique models with the 2.5L V6?
Some people claim you have to do that on those models (I have a '99 Cougar), but you can do it without having to take off the intake manifold, I'm told. You just need a 6" socket extension.
I have to do this on my car soon. I hope those claims are correct, although it wouldn't hurt to clean the manifold anyway.
-RJ
Are you kidding? People worry about a lot of things they can't change. It's illogical, but it happens all the time.
--RJ
Kind of what I figured. It seemed pretty farfetched, and I do know one person that uses Mozilla under Windows XP. (Her modem doesn't work under Linux, so she's kind of stuck.)
Somehow, though, the parent seemed to think it was the same situation with Apple's software. I really don't see it that way, and I think most of the people posting messages agree.
--RJ
Does Windows XP really have that warning? (I haven't used XP, so I really don't know.)
If not, then this is a different situation--Apple's software DOES warn you.
Besides, if I installed different software to access my USB printer/scanner, I'd expect the current software to stop working... *shrug*
--RJ
Do you mean CDs in general or brick-and-mortar stores in specific? I still buy CDs in general, but not usually through local retail outlets...
--RJ
Actually, I am an expert. I'm a statistician. Thanks.
Probably absolutely nothing would've happened, because the vapors just aren't concentrated enough to blow.
RJ
Oooh, that's a tough one. I've been using Slackware for years, and I haven't had much luck installing Debian.
Actually, that's not really true: I can get stable installed and working, but then I have the sick feeling I've gone back in time. Trying to upgrade to "unstable" or "testing" is where things went awry for me.
--RJ
I think you meant to say "Oh boy".
Also, Mythbusters (the TV show) tried to do everything they could to get one to blow up. No dice.
--RJ
They still are if you click on the appropriate box when you send the message. Forwarding is also disabled.
--RJ
I briefly had a color dot-matrix printer.
Fun!
--RJ
Nope. He didn't believe her, but went back and checked. Turned out they had run out.
--RJ
My thought: "Yes, I would like fries with that."
--RJ
It's you...no one else looks at them! ;)
--RJ
A friend of mine was served a different brand of the same wine one time when a restaurant ran out of what she'd ordered.
She caught on at the first sip!
It was then that I realized that there might be something to wine tasting after all...
--RJ
That's why most of us don't read the articles!
Be careful with Gel Pens--sometimes the ink doesn't scan.
This has caused problems for my credit union (scanned checks show up as blank when people view them via online banking), as well as my employer (scanned documents show up blank).
--RJ
Yeah, and speaking as someone who understands business at an instinctive level (being the son of people who owned a small business), I fully appreciate why the airlines do it, and I also understand (as a statistician) exactly how they can pull it off and most of the time don't have a problem.
:) I can imagine having problems if I need to get to a meeting or something, but I'll cross that bridge if I come to it.
I've never been bumped or even threatened, so I really don't know what it's like.
I didn't mean to say that overbooking was inherently evil or anything; I was just commenting that it's an unpleasant experience, because it sometimes causes headaches for the "bumpee".
--RJ
You're right. I never thought of that before.
She'd say it with a slight smile, then there'd always be a beat while the person digested the information and realized that (a) overbooks really are intentional, and (b) someone has to do it. Usually they'd respond just by saying, "Oh." I loved being present when she was introduced to a new person.
Now, most victims knew both of those points before, but they'd never met anyone who actually DID it, and they never had it brought to their direct attention. (I had exactly the same reaction when I met her, too.)
--RJ