I have to use IE on many internal company sites because nothing else will work. Besides the custom web pages (created by the company asshats) for time logging and whatnot, TestDirector cannot be accessed reliably with anything but IE. Firefox won't access TestDirector at all, even with the provided "Netscape" plug-in that you have to load. Netscape is flaky at best. Opera is a no go also.
NFL Sunday ticket is too expensive for me. In your example, you just want to see ONE team. All those other games are not that important. I wish there was a NFL Sunday Ticket for JUST ONE TEAM for, say, $40 instead of getting all the games (most of which you aren't interested in) for $150 or whatever it is now. Or is this already available and I missed that option?
I bought a 2000 Ford Explorer and it went through 5 recalls and an unexplainable electrical problem to stopped the windows from working, among other things, that went on for 4 months before Ford service fixed it. After a year, I traded it in.
Does any ISP actually say "Unlimited bandwidth"? I thought they only said "Unlimited access". So you can access it all you want as long as you don't take an excessive amount of bandwidth in the process. Does that sound like the angle the ISP is using?
Can you maybe address why Comcast, for example, is not more forthcoming with information on usage issues with the people getting shut off? One person from the DSLReports thread (link in another post) said his upload was almost non-existant. From your statement here about maxing the upstream and some of the other messages, it seems that upload is more of a problem than download for a Cable system, so if the user is only downloading that should not be as much of an issue. Why not tell the high bandwidth users more specifically what is not acceptable so they can conform?
Considering in the very next sentence it says "Please note AustralianIT always refers to Australian dollars, except where another currency is specified.", yea, I would think it was Australian dollars.
The problem I had with ATTBI was that every level of support that I talked too always blamed the problem on my end. I expect that of Tier 1. They should weed out the user errors and such. But Tier 2 should at least take into consideration that the problem might be on the ATTBI end. I don't know if they have a Tier 3 but Tier 2 was forwarding me on to some else because, after numerous calls, line checks, cable modem replacements, they didn't have a clue. I finally posted on www.dslreports.com and found 3 others in my area with the same problem; all of which had made several calls to ATTBI support and one even dropped their service because of it. Someone from the NOC center saw my message on DSLReports and e-mailed me to get details and looked into the problem. It turned out to be ON THEIR END like I was telling them all along. The next weekend they moved everyone in our area to a new circuit or whatever and the problem was fixed. If Tier 2/3 would have just considered that something other than the connection at my house might be wrong, it might not have taken 6 months and a post to DSLReports to get the problem fixed. If DSL was offered in my area, I would have switched after the first month of the problem.
I don't know about Cheap CDs.com being cheaper. I just looked up a bunch of CDs from the 80's (that I have albums or cassettes of but would like better quality) and they want $13+ each for them. Since I do own the originals, I don't believe I am violating copyright by downloading a digitized copy (hopefully without the hiss and pops of my albums) but even the Apple Store at $9.99 is cheaper than Cheap CDs.com.
The parent poster is using a common pet peeve among/.ers while complimenting/. itself to obtain "Insightful" mod points. Please mod it with that in mind.
Yes, but he is still correct in that far too many websites are "over-designed" to the point of making the process of getting the info you want a painful task. Whatever happened to the KISS principle?
The other side of that coin, since I work in QA, is that the developers don't want to listen when you tell them the way they designed it is hard to use and/or doesn't make sense.
I recently tested an FTP type program where the developer put the DELETE button right next to the TRANSFER button. You could actually have the pointer over the TRANSFER button but it was selecting DELETE since the buttons were so close. On top of that, there was no delete confirmation dialog so you could think that you transferred the file when you actually deleted it from your machine. I complained heavily to the design group and got lots of flak for it. I suggested putting the Refresh button between the two but they didn't want to do that because their design was PERFECT in their eyes. Their decision was to just add a delete confimation dialog that was turned off by default and had to be turned on in an obscure preference screen.
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Of course this is an unfounded rumor. We all know that Sony is buying Apple. Duh!
The last point in the article points this out well by mentioning how well the customer was served at a clothing store.
Yea, that's why the USA is outsourcing our customer support jobs to India
I have to use IE on many internal company sites because nothing else will work. Besides the custom web pages (created by the company asshats) for time logging and whatnot, TestDirector cannot be accessed reliably with anything but IE. Firefox won't access TestDirector at all, even with the provided "Netscape" plug-in that you have to load. Netscape is flaky at best. Opera is a no go also.
NFL Sunday ticket is too expensive for me. In your example, you just want to see ONE team. All those other games are not that important. I wish there was a NFL Sunday Ticket for JUST ONE TEAM for, say, $40 instead of getting all the games (most of which you aren't interested in) for $150 or whatever it is now. Or is this already available and I missed that option?
But iTunes was the 3rd party program SoundJam that Apple purchased from Casady & Greene and then improved. This is probably not the best example.
I bought a 2000 Ford Explorer and it went through 5 recalls and an unexplainable electrical problem to stopped the windows from working, among other things, that went on for 4 months before Ford service fixed it. After a year, I traded it in.
It's all that C4 in the trunk!
Does any ISP actually say "Unlimited bandwidth"? I thought they only said "Unlimited access". So you can access it all you want as long as you don't take an excessive amount of bandwidth in the process. Does that sound like the angle the ISP is using?
Can you maybe address why Comcast, for example, is not more forthcoming with information on usage issues with the people getting shut off? One person from the DSLReports thread (link in another post) said his upload was almost non-existant. From your statement here about maxing the upstream and some of the other messages, it seems that upload is more of a problem than download for a Cable system, so if the user is only downloading that should not be as much of an issue. Why not tell the high bandwidth users more specifically what is not acceptable so they can conform?
Considering in the very next sentence it says "Please note AustralianIT always refers to Australian dollars, except where another currency is specified.", yea, I would think it was Australian dollars.
The problem I had with ATTBI was that every level of support that I talked too always blamed the problem on my end. I expect that of Tier 1. They should weed out the user errors and such. But Tier 2 should at least take into consideration that the problem might be on the ATTBI end. I don't know if they have a Tier 3 but Tier 2 was forwarding me on to some else because, after numerous calls, line checks, cable modem replacements, they didn't have a clue. I finally posted on www.dslreports.com and found 3 others in my area with the same problem; all of which had made several calls to ATTBI support and one even dropped their service because of it. Someone from the NOC center saw my message on DSLReports and e-mailed me to get details and looked into the problem. It turned out to be ON THEIR END like I was telling them all along. The next weekend they moved everyone in our area to a new circuit or whatever and the problem was fixed. If Tier 2/3 would have just considered that something other than the connection at my house might be wrong, it might not have taken 6 months and a post to DSLReports to get the problem fixed. If DSL was offered in my area, I would have switched after the first month of the problem.
If you look at the chart, 2 of the top 5 ARE running Windows 2000.
What chart are you looking at???I don't know about Cheap CDs.com being cheaper. I just looked up a bunch of CDs from the 80's (that I have albums or cassettes of but would like better quality) and they want $13+ each for them. Since I do own the originals, I don't believe I am violating copyright by downloading a digitized copy (hopefully without the hiss and pops of my albums) but even the Apple Store at $9.99 is cheaper than Cheap CDs.com.
The parent poster is using a common pet peeve among /.ers while complimenting /. itself to obtain "Insightful" mod points. Please mod it with that in mind.
Yes, but he is still correct in that far too many websites are "over-designed" to the point of making the process of getting the info you want a painful task. Whatever happened to the KISS principle?The other side of that coin, since I work in QA, is that the developers don't want to listen when you tell them the way they designed it is hard to use and/or doesn't make sense.
I recently tested an FTP type program where the developer put the DELETE button right next to the TRANSFER button. You could actually have the pointer over the TRANSFER button but it was selecting DELETE since the buttons were so close. On top of that, there was no delete confirmation dialog so you could think that you transferred the file when you actually deleted it from your machine. I complained heavily to the design group and got lots of flak for it. I suggested putting the Refresh button between the two but they didn't want to do that because their design was PERFECT in their eyes. Their decision was to just add a delete confimation dialog that was turned off by default and had to be turned on in an obscure preference screen.