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Have You Fought Your ISP Over Bandwidth Limits?

serutan asks: "Recently, a DC++-related mailing list I subscribe to has been buzzing with posts about letters from various ISPs in the U.S., UK, Australia and NZ, warning customers to curtail their download bandwidth usage to an 'acceptable' limit (generally 200 hours/month for three straight months). These are people who thought they signed up for unlimited access. Some of the letters hint that high bandwidth usage may imply illicit activity. All are vague on possible consequences, and nobody has mentioned actually being cut off by an ISP. One guy received an apology after talking to a supervisor about the meaning of the word 'unlimited.' Is this a growing trend? Have you received similar threats from an ISP? What was the outcome?" Of course, would it be so difficult for ISPs to stop advertising "unlimited" access, and instead include in the small (or not-so small) print exactly what the "acceptable" bandwidth usage is? If you did sign up for "unlimited" services and find yourself in this predicament, what have you done to get your bandwidth issues resolved?

1,076 comments

  1. Problems with Speakeasy.net by Kenja · · Score: 5, Funny

    I was paying speak easy for 768/384 and they where giving me 1536/768. The bastards.

    --

    "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
    1. Re:Problems with Speakeasy.net by I_Want_This_ID · · Score: 1, Insightful

      at one time, I signed up for AOL's unlimited access plan and I was only able to get a signal through once every 1-2 hours for about 15 minutes before being kicked off.

    2. Re:Problems with Speakeasy.net by Anonymous Coward · · Score: 0

      The original post was a joke about how good SpeakEasy's service is. What is the point to your comment?

    3. Re:Problems with Speakeasy.net by Anonymous Coward · · Score: 1, Funny


      "The bastards."

      So it was the Speak Easy people that killed Kenny...

    4. Re:Problems with Speakeasy.net by Anonymous Coward · · Score: 0

      Earthlink (through covad) has the same issues?
      When is Verizon going to fix this!!!?
      Oh that's right, they already bribed
      Powell... they are doing something.

    5. Re:Problems with Speakeasy.net by dtfinch · · Score: 1

      I pay charter for 768/128 and they've started giving me 2048/128.

      I don't see a serious problem with capping unlimited HOME internet access accounts, aside from them saying unlimited. If I myself won't reach the high limit, then the ISP capping the few extreme downloaders will allow me to continue paying less.

    6. Re:Problems with Speakeasy.net by Anonymous Coward · · Score: 0

      I was paying Speakeasy for 1500/128 and they decided that wasn't good enough and increased it to 1500/384 for the same price. Darn...

    7. Re:Problems with Speakeasy.net by Anonymous Coward · · Score: 0

      [i]I don't see a serious problem with capping unlimited HOME internet access accounts, aside from them saying unlimited. If I myself won't reach the high limit[/i]

      Yeah, who cares if other people can't get the service they contracted for, as long as I get what I want!

    8. Re:Problems with Speakeasy.net by ImNotThatSmart · · Score: 0

      I am paying Cablevision for approx 4000/1000.. one week, my bandwith was so horrible, I called to ask if they added a cap. They said "no, there is no cap." I asked, "then what is the maximum speed?" They replied, "Its 100mbps downstream and 10mbps upstream." Laughable.

    9. Re:Problems with Speakeasy.net by Enigma+Deadsouls · · Score: 2, Interesting

      I pay charter for 256/128 and they're giving me 2048/128 also. Before they bumped me up I was still averaging about 1.5Mbit down.

      Charter hasn't bitched to me about bandwidth use... yet. I downloaded a few gigs of stuff just last night.

    10. Re:Problems with Speakeasy.net by Tremo · · Score: 1

      I signed up with Innercite for "unlimited" 384/128. Last time I checked, I was getting about 1.5M/256. No complaints or hassles, and I use a LOT of bandwidth. So far, in the 3 years I've had them, there has been only 2 outages.

    11. Re:Problems with Speakeasy.net by Anonymous Coward · · Score: 0

      Nope. It's 10 Mbps down, 1 Mbps up. There is no Cablevision plan for any other speed, unless you're capped of course. That usually results in just your uploads being capped.

    12. Re:Problems with Speakeasy.net by f0rtytw0 · · Score: 1

      with rcn we were paying for 3000/800 and getting 5000/800... according to them anyway

      --
      this is the most important sig ever! In your face 446154!
    13. Re:Problems with Speakeasy.net by Anonymous Coward · · Score: 0

      I use a LOT of bandwidth

      So it's *your* fault my connection is always slow.

    14. Re:Problems with Speakeasy.net by Unbeliever · · Score: 4, Interesting
      I pay charter for 768/128 and they've started giving me 2048/128.
      You probably missed getting a postcard right before it happened. I've got the same thing happening to me and they sent me a postcard right before they did that saying something along the lines of "Yes, you're paying for 768/128, but we've decided to give you 2048/256 for a year at the same rate."

      Its probably to get you hooked on the high speed so you're more willing to pay for the higher bandwidth when they knock you down again to your paid rate.

      --
      --Carlos V.
    15. Re:Problems with Speakeasy.net by frodo+from+middle+ea · · Score: 2, Funny

      No, but your poor attempt at a joke certainly did.

      --
      for the last time people, I am "frodo from middle eaRTH", not "middle eaST".
    16. Re:Problems with Speakeasy.net by rifter · · Score: 3, Funny

      The original post was a joke about how good SpeakEasy's service is. What is the point to your comment?

      That AOL's service is a joke?

    17. Re:Problems with Speakeasy.net by nolife · · Score: 1

      Maybe the exact opposite...

      Unlimited really equals 150 hours by some providers but yet AOL gives 1000hrs/month during the trial period (hint: more then unlimited).

      --
      Bad boys rape our young girls but Violet gives willingly.
    18. Re:Problems with Speakeasy.net by dknj · · Score: 1

      we used to max out our cable modems at 10mbit/sec when rcn first deployed cable modems in our town. it was insane. then after nearly 3 months of unusable internet service they put a cap on our modems of slightly above 3mbit/sec. soon after i went to college, when I came back we were blessed with 1.5mbit 2-way modems (it was cable down, analog up before). all this time we only paid $40/mo for the modem and service and were allowed to do whatever we want except run an open proxy/relay. It was a shame when they left our town a few months ago :(

      -dk

    19. Re:Problems with Speakeasy.net by the_mad_poster · · Score: 5, Insightful

      ...about what you think "unlimited" should mean ...

      unlimited - adj 1: lacking any controls 2: BOUNDLESS, INFINTE 3: not bounded by exceptions.

      Hmmm... I'm looking at a recent ad copy for high speed access from Comcast that says "unlimited" and provides no alternative defintion.

      Guess we cleared that up pretty easily. If they say unlimited, they better damn well mean that I have infinite, boundless bandwidth. They better mean that if I want to 5000 copies of the latest Red Hat distro queued and let it download for 24 hours a day, 7 days a week, 52 weeks a year I can do that.

      If they want to cap downloads to prevent obnoxious abuse like that, that's fine. However, when they're still advertising "unlimited" access knowing full well they have no intention of providing that service there's a problem. It's not really that complicated of a concept, the whole truthful advertising thing.

      --
      Alito: A vote for Alito is a punch in the eye to put that bitch back in her place!
    20. Re:Problems with Speakeasy.net by nolife · · Score: 2, Interesting

      New trend?

      My Comcast service in Northern VA was recently uncapped or changed to roughly 3mbit down (upload stayed at 256kbit). I don't normally wear the tinfoil hat but I see one of two things driving this.

      Tiered pricing/byte limites are on the horizon or we are experiencing the benefits of competition between broadband providers. Maybe a little of both. Seems odd for a broadband provider and more so for a cable company to give something for nothing.

      --
      Bad boys rape our young girls but Violet gives willingly.
    21. Re:Problems with Speakeasy.net by SillySlashdotName · · Score: 2, Insightful

      If you are not offering and providing "UNLIMITED" access, DON'T TELL ME I HAVE UNLIMITED ACCESS!

      If you sell me unlimited access, then I can use AS MUCH AS I WANT, WHENEVER I WANT, FOR AS LONG AS I WANT. If you can't make a profit off that, then you have a problem, but don't start telling me my "unlimited" access is really only x hours, or z gigabytes because you are not making as much profit as you wanted to.

      UNLIMITED is just that - without a limit; no limit on hours, gigabytes, time on line, etc. Once you (the ISP) starts putting a limit on access IT ISN'T UNLIMITED anymore.

      Sure the market 'droids want to keep the "UnLimited!" in there as it pulls in wanabe geeks and people who only use it to check their email once a day - but if you sell it as 'unlimited access' then you have to be prepared to provide UNLIMITED access to everyone who signs up for the plan. The fact that some of them DON'T use 24/7 access is no reason to limit the others - you are supposedly making a profit off them by selling them more than they are using!

      It sounds like the ISPs are selling something based on one set of assumptions (no one will really use 'unlimited' bandwidth) then crying when their assumptions are wrong and they don't make the money they thought they would.

      Well boohoo.

      --
      Acts of massive stupidity are almost never covered by warranty. --me.
    22. Re:Problems with Speakeasy.net by Anonymous Coward · · Score: 1, Insightful

      One thing. read the EULA and other documents, all providers say they can and will limit bandwidth at any time, with or without your consent, reguardless of advertisements.

    23. Re:Problems with Speakeasy.net by utlemming · · Score: 3, Interesting

      They may have been in response to my ISP, Cox Communication. Cox (prefered pronouncation as Cocks) advertised 3 Mbit download, so I think that it may be related as your said for competition. But out in the Centreville area, they are the only game in town.

      --
      The views expressed are mine own and do not express the views of my employer.
    24. Re:Problems with Speakeasy.net by returnoftheyeti · · Score: 0

      I am with Charter also and getting 2048/256 also. But I was forced to call them today because they thoufght I was behind on my payments (they were wrong). Turns out that they don't offer the 768/128 price plan anymore and because I called I can get the 2048/256 rate (that I already have) for $13 a month cheaper. So they mande it retroactive and credited my account. As for bandwith, on that 256 upload In September I transferred over 20 gigs, and they never said anything.

    25. Re:Problems with Speakeasy.net by hetairoi · · Score: 1

      I believe Comcasts current marketing slogan is "No Limits" which would seem to push even further the idea that they do not impose any sort of limitations on the end user.

      However, before I signed up with Comcast I had called and asked various questions about the different service levels and received varied answers depending on who I talked to. I asked a good friend, who already had comcast HSI, why this was. His answer:

      "It's simple. They lie."

      --
      you're all figments of my deranged imagination
    26. Re:Problems with Speakeasy.net by loknor · · Score: 1

      You ever stop to think that unlimited could mean we don't restrict the time of day you connect? Maybe unlimited means we don't limit your access to certain areas of the net? You make the assumption that unlimited applies to your connection time or to your bandwidth usage. The truth is you know better SillySlashdotName I'v read your posts. You're not dumb. You know the actual cost involved in bandwidth (that's why you got DSL and not a fractional circuit or a LATA circuit with separate contract for bandwidth. You are hoping to get something for free. You try to interpret the advertisements in a way that benefits you the most not in a way that makes the most sense.

      --

      me karma am bad
    27. Re:Problems with Speakeasy.net by Anonymous Coward · · Score: 1, Funny
      Fractional T1's are not contended, get a calculator and do the math. You are an idiot if you believe cable/dsl providers pay anything like an end user for transit or line lease. If I advertise sale of a guitar it doesn't matter that my TOS say "by guitar I mean neanderthal nose flute."

      You are obviously very intelligent, which is defined in my personal lexicon as "clueless asshat." Have a nice day.

    28. Re:Problems with Speakeasy.net by VampireD · · Score: 0

      "Most users average around 30hrs a month and are almost "email only" users"

      Thats exactly how they make their money. A typically ISP services 10,000 users only expecting 15% of that to be in use at any given time. Then they stretch it to try to get 20,000 of the same equipment.

      "So that means I can tell the shithead who is maxing out my circuit with a BT download or kaaza to shove off and I become more profitable"

      Well they purchased unlimited access, thats what they are using, calling them a shithead just shows your ignorance. Using what you pay for is not doing anything wrong. The problem is the ISP's not the consumer, they lower their prices to compete with more aggressive ISP's, customers didn't change the price structures or what plans were offered, if they can't provide the service they advertise, they need to raise the price or change the plan. None of this is effected by the users. And I will tell you, there is alot of people who use alot of bandwidth and arn't doing illegal activity, some of us do work remotely moving files to and from different sites which consume bandwidth as well.

      "You have to be crazy if you think I am going to let you turn a residential DSL into a dedicated fractional t1. Did you see the price of fractional circuits and the price of DSL and think there was no difference?"

      Actually, you would be surprized, phone companies can run a T1 to your house for the cost of a phone line. It is mostly the network equipment that eats up the costs and the fact that it is still profitable to do T1s. But there is quite a large profit margin on DDS lines.

      "We could argue all day about what you think "unlimited" should mean but all that matters is how the term "unlimited" is defined in your TOS"

      Unlimited is unlimited, period. who gives a damn what the TOS says, it is false advertising to refer to it any other way.

      "And Dial up... how much do you pay for a phone line? You think for $9.95 a month I am going to let you tie up one of my lines 24/7!? "

      Well again, it is only 1% is the problem, thats how companies work, some will use more service most will use alot less. Insurance is the same theory, not everyone gets into accidents every year, but since thats true, they don't have to charge $5,000 a year (avg claim?).

    29. Re:Problems with Speakeasy.net by Anonymous Coward · · Score: 0

      heh... i don't know WTF you were hit in the head with. NOTHING matters but the contract. Buyer Beware. I can tell you I am selling you a guitar and have you sign a contract that says "I understand that by guitar I mean Neanderthal nose flute" and you are bound by the terms. You know why? because you put your x with your favorite fucking crayon right under the part that says "I have read and understand the above contract" The only way out is if that type of contract is forbidden by law and I am sure if you point your browser to something other than /. You would see that it is not.

    30. Re:Problems with Speakeasy.net by MSZ · · Score: 2, Insightful

      No, I didn't.

      Why should I?

      If someone sells me "unlimited access" that's what I bought. If someone thinks that "unlimited" means "sometimes when we like it", that's their problem. If they don't deliver unlimited access having sold it, it's fraud. It's very simple.

      And if that someone can't get their business plan right, why should this be MY problem? I didn't write it. I don't even work there.

      Again, I paid for unlimited, they owe me unlimited. Like in "having no limits".

      --
      The moon is not fully subjugated. I demand a second assault wave preceded by a massive nuclear bombardment.
    31. Re:Problems with Speakeasy.net by Osty · · Score: 1

      was paying speak easy for 768/384 and they where giving me 1536/768. The bastards.

      I was getting 1500/384 ADSL from Speakeasy, and they tried to charge me for a fractional T1 (or the equivalent thereof, they wanted $250/mo for a $90/mo service). The bastards.

    32. Re:Problems with Speakeasy.net by Joe+U · · Score: 1

      And you can turn around and not pay them.

      Or better yet, pay them, then take them to small claims court.

      Constantly changing one sided and unsigned contracts that update without your consent would be a pretty good start to a claim.

    33. Re:Problems with Speakeasy.net by igrp · · Score: 2, Interesting
      I had a nice, long chat with a management person at my ISP about this very subject once.

      I inquired if certain clauses in the service agreement, which were nil and void, were in there for a specific reason, other than to amuse those with the legal savvy of an average 1st year law student. He reminded me that I was free to not use their service, so I reminded him that he, or rather his company, was bound by the contract he had signed.

      He then, in the most threatening tone of voice he could conjure, asked if I wanted to talk to his company's legal department about it. To that I replied, "Sure". He then connected me to the head of their legal department who turned out to be the guy's boss and after about five minutes he and I agreed the the guy was an absolute idiot. [This was no personal low-bandwidth account but a rather expensive, WAN setup though.]

      Never heard from the guy again, ever. His boss and I have lunch every once in a while though. Moral of the story: 'unlimited' doesn't always mean 'unlimited' but it generally does.

    34. Re:Problems with Speakeasy.net by Anonymous Coward · · Score: 1, Interesting

      There's a simple logic to this.

      Unlimited = Without limit.

      If you limit bandwidth, you've limited the service, EVEN if you provide unimited time.

      So, Unlimited service = unlimited time and unlimited access.

      Unlimited service != unlimited time and limited access.

      Of course this is all within reason, I don't expect a OC12 worth of bandwidth to come down my cable line. Besides, it's impossible to have unlimited bandwidth.

    35. Re:Problems with Speakeasy.net by loknor · · Score: 1

      >No, I didn't.

      >Why should I?

      Because a sensible person would consider the possibility that it does not mean what they hope that it means. "Unlimited access" did you think that meant access to my email? No that would be silly but your common sense escapes you when it comes to bandwidth.

      BTW... you can have "unlimited access" to my email... it's all spam anyways. =D

      --

      me karma am bad
    36. Re:Problems with Speakeasy.net by MSZ · · Score: 1

      And what has your e-mail to do with that?

      If your definition of "sensible" means that I should suffer, of my own choice, just because someone spent all the budget on marketing and none on technical consultation - then yes, I'm not sensible. Bad me...

      --
      The moon is not fully subjugated. I demand a second assault wave preceded by a massive nuclear bombardment.
    37. Re:Problems with Speakeasy.net by generic-man · · Score: 1

      They switched to 1045 hours for 45 days, which is less than unlimited.

      Lately, I've seen discs offering "Unlimited hours" for a trial period. Maybe AOL finally gave up.

      --
      For more information, click here.
    38. Re:Problems with Speakeasy.net by EvilAlien · · Score: 2, Insightful
      Since when did "unlimited" mean anything other than customers aren't limited to 20 hours of dialup time? That, after all, is the context in which the description of an "unlimited" Internet service comes from. Somehow this got interpreted as "there are no limits whatsoever to the Internet service", which is an unreasonable interpretation.

      There must be limits, if only by the technology itself. The design of a network, which includes scaling based on "normal" bandwidth utilization, should be included in the classification "technological limitation".

      You'd never see this much whining from the users back in the good ol' days when the BOFHs were in charge. They'd be happy just to have a functioning connection... complaining about not being able to leech warez to your heart's content was a great way to get an account deleted. Now people are shocked at receiving a warning first ;)

      --
      perl -e 'print $i=pack(c5, (41*2), sqrt(7056), (unpack(c,H)-2), oct(115), 10)'
    39. Re:Problems with Speakeasy.net by perlchild · · Score: 1

      now you know why it's not enough to have customer-protection advertising laws, you gotta make sure there's a consumer group that actually has the time to read the ads...

    40. Re:Problems with Speakeasy.net by Anonymous Coward · · Score: 0

      I was paying speak easy for 768/384 and they where giving me 1536/768. The bastards.

      This is similar to my situation, although not the same. When DSL first came available, I was currently installing it for a sub-contractor, so knew when they were going to start taking orders for my area (Pacbell/SBC). So the day came and I ordered it immediately, but went overboard with getting their enhanced service with 1.5mbps download / 384kbps upload with 5 static IPs. About a year and a half later, I downgraded my service to their lower speed, but kept the IPs. It was great for me, because they never downgraded my speed, but just lowered my bill. So I basically just get the extra 256kbps upload (128kbps is the standard, im getting 384kbps) for free - thanks PacBell! I am one of those dreaded DC++ users, and I share as well as receive files, so I used to limit my speed to just below my total upload bandwidth. Lately I have had my speed limited to 128kbps because I don't want them to come along one day and see how much I'm uploading, and end up lowering my speed. Gotta love that traffic shaping - Thanks Cisco!

    41. Re:Problems with Speakeasy.net by hyphz · · Score: 1

      > If they say unlimited, they better damn well
      > mean that I have infinite, boundless
      > bandwidth. They better mean that if I want to
      > 5000 copies of the latest Red Hat distro
      > queued and let it download for 24 hours a day,
      > 7 days a week, 52 weeks a year I can do that.

      Actually, technically it would mean you would be able to download all 5000 instataneously. (any finite number of bytes) file size / (infinity) bytes per second = 0. You'd be able to download the entire input of chargen in one second (infinity / infinity = 1) although storing it might be a problem.

      It should be obvious that any firm advertising unlimited access is lying because *the ISP themselves* can't have unlimited access.

    42. Re:Problems with Speakeasy.net by BuckaBooBob · · Score: 1

      Think of it a bit like Power... You have unlimited Access to power in your house.. But you do not have unlimited Consumption of that power... You would either start a fire or take down a portion of the power grid or a similar prediciment if you tried to consume more than whats avalible to you.

      So thier statement can still be correct.

      --
      Who needs WiFi when we can have Packet Over Sheep! http://datacomm.org/PoS-InternetDraft.txt
    43. Re:Problems with Speakeasy.net by Ralpht · · Score: 1

      My ISP tried something similar. After a few fruitless discussions with their billing dept and various 'supervisors' etc. I sent them an email asking if they would like to attend a court case and explain to the magistrate the meaning of the word - 'unlimited' . Funny, I got 3 months free service after that, and so far no word about limiting me ... I guess you just have to stand up to the bastards and tell them to F@#K off sometimes..

    44. Re:Problems with Speakeasy.net by jeabus · · Score: 1
      access n. A means of approaching, entering, exiting, communicating with, or making use of.

      If they meant unlimited bandwidth, they wouldn't have said unlimited access.

      --

      Save me Jeabus!

    45. Re:Problems with Speakeasy.net by Ironica · · Score: 1

      You ever stop to think that unlimited could mean we don't restrict the time of day you connect? Maybe unlimited means we don't limit your access to certain areas of the net? You make the assumption that unlimited applies to your connection time or to your bandwidth usage.

      It's a matter of context.

      There are many ISPs out there in the US market. Some limit the amount of time you can be connected, or charge a fee per minute after a certain amount of time. Others limit the download and/or upload bandwidth to a certain instantaneous or cumulative max (most have an instantaneous max, if only because of hardware limitations).

      Very few, if any, US ISPs actually limit the time of day or the areas of the internet you can connect to. (AOL's software may try to keep you in a certain part of the net that AOL/TW owns, but the connection actually allows you the same access as pretty much any other ISP).

      It is unreasonable to assume that the phrase "unlimited internet access" is referring to limits that aren't typically imposed on internet access in this market. Therefore, unlimited in this case may mean no bandwidth cap, or no time limit, or both. Given that they didn't specify or otherwise qualify the statement, the consumer can assume they mean both. And can sue when they don't get that.

      --
      Don't you wish your girlfriend was a geek like me?
    46. Re:Problems with Speakeasy.net by shaitand · · Score: 1

      Except that the term "Unlimited" was used as indication of time length of connection in response to companies providing x number of hours/month. This went back and forth with the number of hours going up (there never was a restriction with any service I've heard of on time of day) until finally people started advertising Unlimited internet access rather than a fixed number of hours. It was clearly specifiying how much time you could spend online.

      Bandwidth really isn't arguable, if you pay for a 56k internet link, for 20hours a month, you add up 56kbit x 60 sec, x 60 min, x 20hrs and that is how much bandwidth I've paid for. If I've paid for a 56k internet link unlimited hours a month then you start the same way, 56kbit x 60 sec, x 60 min, x24, x30 and you'll get the average bandwidth I've paid for. It is impossible for me to exceed my connection speed and therefore the bandwidth I've paid for.

      Unlimited access certainly did NOT mean I no longer have a fixed number of hours instead they make up an arbitrary limit depending on how much I use my internet connection to it's full capacity.

    47. Re:Problems with Speakeasy.net by Anonymous Coward · · Score: 0

      Meanwhile in Canada...

      http://www.globetechnology.com/servlet/story/RTG AM .20031216.gtispdec16/BNStory/Business/

    48. Re:Problems with Speakeasy.net by firewood · · Score: 1
      If they say unlimited, they better damn well mean that I have infinite, boundless bandwidth.

      Nothing in the real world is unlimited, so by your interpretation, it's illegal to use that word.

      In actuality, your interpretation is only relevant if you can convince a judge that it not only constitutes illegal advertising, but also trumps any abuse clauses in the TOS for which the ISP probably has your signature on file as agreeing to.

    49. Re:Problems with Speakeasy.net by jelle · · Score: 1

      There is no assumption involved. un-limited is the word 'limited', which we pretty much agree on means a restriction of any kind, preceded by a word that means 'devoid of', e.g. no limits. period. Yes unlimited does mean 'we do not limit the time of day you connect', and at the same time is also means 'we do not limit the connection time', because any such limit would make the service not unlimited, because there is a limit.

      What the providers mean is, 'the limits are so high that most of you will never know that they exist'. Well, in english we call that 'virtually unlimited', not plain unlimited, and they should advertise it as such or put up with the nasty bandwidth hogs.

      Just like the mail-in rebated in the ads, they can say 'Free* thingamaling' and then '*) after $30 mail-in rebate and $25 store mail-in rebate' in smaller print below. So, while they can say 'free', they have to clearly include the small print. Advertising 'unlimited internet' and then having limits not listed in the advertisement is false advertising.

      --
      --- Hindsight is 20/20, but walking backwards is not the answer.
    50. Re:Problems with Speakeasy.net by sfm · · Score: 1

      No, I disagree !!!!

      "Unlimited" means you could be online 24/7 and they have no grounds to gripe (unless you are violating some other portion of your service agreement).

      An ISP should be allowed to place limits on the service they provide, but they also are required to let you know what you are paying for. If they offer you unlimited service, but then start charging you extra for anything over 20 hours per week, they are not living up to the terms of their contract with you.

      I have no problems with limits on dialup/isdn/dsl/cable activity time but these limits need to be brought out BEFORE you sign up, and not 6 months into the contract. It is a tough market out there for ISP's and I believe people shy away from limited service.... so the marketplace decides the successful types of contracts offered.

      --
      Just my $0.02

    51. Re:Problems with Speakeasy.net by PorkNutz · · Score: 0
      When Comcast took over for AT&T here in Spokane bandwidth jumped to 3Mb/s both ways, up from AT&Ts 1.5/768.

      I'm not paying any more or complaining.

    52. Re:Problems with Speakeasy.net by lelnet · · Score: 1

      I guess the question is, what commodity is it that's supposedly unlimited? In the old days of dialup access, that answer was easy..."unlimited access" == "unlimited connect time". It didn't make sense for the ISPs to limit anything else, because the modem and inbound line you were tying up while connected was the most expensive cost associated with your account.

      Nowadays, when 24/7 connection is assumed, the question becomes more complicated. Does "unlimited" mean "unlimited speed" or "unlimited monthly data transfer"? Either one is a perfectly legitimate, logical, and non-deceptive definition, but they have very different implications for how one can use a service.

      If you read the contract carefully, it'll usually specify what "unlimited" means to them.

    53. Re:Problems with Speakeasy.net by EvilJoker · · Score: 1

      If you saw an ad for a power company advertising unlimited power, would you even POSSIBLY think that meant that I could use power at any time?

      I (and probably everyone hear) would think that meant I could use as much power as I wanted and still pay the same price.

      The only way the access time got incorporated into this is because it's a rather convenient excuse for broadband companies to add limits, based on how the market matured (i.e. dial-up)

    54. Re:Problems with Speakeasy.net by EvilJoker · · Score: 1

      While a contract might make things more difficult to win personally, it's still false advertising, or even possibly antitrust actions.

      Various ISPs advertise something they have no intentions of offering. IBM did almost the same thing to eliminate competition years back. They were slammed pretty hard for it, too.

    55. Re:Problems with Speakeasy.net by princewally · · Score: 1

      (any finite number of bytes) file size / (infinity) bytes per second = 0

      (any finite number of bytes) file size / (infinity) bytes per second != 0

      (any finite number of bytes) file size / (infinity) bytes per second = "Close enough to zero as makes no odds."

      This is BS math, courtesy of THHGTTG, not a legitimate argument.

      --

      -
      "Vengeance is fine," sayeth the Lord.
    56. Re:Problems with Speakeasy.net by SillySlashdotName · · Score: 1

      "Unlimited Internet access."

      Please point to the part of that statement that says you can only download 8 gigs of data in any one month.

      Or the part that says you can not browse to whitehouse.com because of the contents of that site.

      OK, then point to the part of that statement that says you are only allowed to access at a specific max transfer speed and that modifying the modem operating software to increase your transfer speed is not allowed.

      Ya know, I could not find any of those in that statement either, but somehow the ISPs seem to do so just fine when it suits them.

      Yes, I chose my ISP based on availability, speed of transfer of data, and any caps on amount of data transfered, but also chose the plan based on what is advertised and what I need. Not because I am trying to get something for free, but because I have an adversion to giving money to an ISP for nothing when that money could be used for hardware, books, rent, food, etc. It is called 'being a smart shopper'.

      I am taking the statement of the ISP at face value, the ISP is the one trying to interpret THEIR OWN ADVERTISEMENT in a way that benefits THEM the most - not in a way that makes the most sense. Sort of "that is what we said, but it wasn't what we meant - and you should be limited to what we meant, not what we said." Truth in advertising says if you don't mean it, don't say it, and if you say it, you will be held to it.

      An example - I bought a motorized leaf blower for $16.95. It was on the clearance rack with three others, but I only wanted one (mainly for the gas engine). It rang up on the register at $76.95. I pointed out that it was on the clearance rack and that there were others still on the rack. The manager went back and checked, took the others off the rack, and told the cashier to ring my purchase up at $16.95 as that was the price fixed by the store for the item - even though it seemed the price was fixed erronously. As the manager told me, "that is the price we told you we would sell it for, and you agreed to buy it at that price so we will sell it for that price even though that is not the correct price and we are changing the price on the others."

      Again, it is not the problem or the fault of the customer if the ISP advertises and sells 'unlimited access' but can't make a profit when even one of those customers wants to actually use 'unlimited access' - it is the fault and problem of the ISP who CONTINUES to sell 'unlimited access' when they have discovered they can not make a profit doing so.

      --
      Acts of massive stupidity are almost never covered by warranty. --me.
    57. Re:Problems with Speakeasy.net by CMoZ · · Score: 1

      The problem here is with the specifics of the statement. Most ISP's Say "Unlimited Access" not "Unlimited Bandwidth" which are 2 completely different things if you can get on to the internet 24/7 that's unlimited access and that's what most ISP's provide if you use the net 20 days a month instead of 5 they don't charge you any different. Now what they do have are "USAGE LIMITS" limiting the ammount of traffic you can do 10Gb down 3Gb up per month which does not limit access because you can still access the internet 24/7 but you can't go on a downloading spree or run multiple servers off your connection.

    58. Re:Problems with Speakeasy.net by Naffer · · Score: 1

      10GB down? I used 8GB last night! I hope comcast doesn't find out.

    59. Re:Problems with Speakeasy.net by BuckaBooBob · · Score: 1

      That is because an Assumption was made.. and a incorrect one at that... If you don't like the language they use then talk to your congressman and get Stronger laws against Misrepresentation in commercial advertising.. Every Marketer will use what ever they can to fool the general public into thinking they are getting more than they actually are.

      Never Assume anything.. Assumeing things Only leads to Makin a ASS outta U and ME

      --
      Who needs WiFi when we can have Packet Over Sheep! http://datacomm.org/PoS-InternetDraft.txt
  2. Unlimited = ?? by ckathens · · Score: 5, Interesting

    Apparently "unlimited" has been redefined w/o our knowledge. I wouldn't mind paying extra to have really "unlimited" access if that's what it took to not have to worry about this. I have "unlimited" newsgroup access which I pay extra for, and it is well-worth every penny.

    1. Re:Unlimited = ?? by wcb4 · · Score: 5, Funny

      I think you are right.... eMusic redefined unlimited to mean 2,000, why can't the ISP redefine it? I think I will redefine "dollar" to mean one of the little copper colord coins, and I will gladly pay my ISP 50 of them for "unlimited" broadband.

      --
      I reject your reality ... and substitute my own.
    2. Re:Unlimited = ?? by Anonymous Coward · · Score: 0

      My ISP said the same. I asked them to document my usage, versus their usage which is the amount of unsolicited spam mail they sent to me.

    3. Re:Unlimited = ?? by Anonymous Coward · · Score: 0

      Who do you have unlimited news with?

    4. Re:Unlimited = ?? by Frymaster · · Score: 1
      Apparently "unlimited" has been redefined w/o our knowledge.

      read your t&c's. chances are there's a clause in there about the conditions being subject to change without notice... my isp is a little less draconian than that. from my t&c's:

      TELUS reserves the right to change a customer's e-mail ID or make other changes to this Agreement or any aspect of the telus.net service as service, network or policy issues require. TELUS will exercise reasonable efforts to inform you prior to making any changes.

      so, basically, my isp (and yours too) can change the agreement unilaterally and they will make a "reasonably effort" to tell you about it... but that's about it.

    5. Re:Unlimited = ?? by harlows_monkeys · · Score: 4, Insightful

      You have unlimited access at most ISPs. What you don't have is unlimited bandwidth.

    6. Re:Unlimited = ?? by SiaFhir · · Score: 1
      I work at an ISP, and though we don't have any limits on broadband access, we do have an "unlimited" dialup plan. This means (in our agreement) unlimited for *one* computer. Each extra computer is counted separately, and when going over the 750 hours that make a single-computer connection unlimited, regular rates apply for extra hours.

      For example, if you connect one computer to the internet for the entire 744 hours of a 31-day month, the system counts 744 hours, and you're within the limit. But if you connect *two* computers (dialed in separately) for the entire 744 hours, the system counts each computer separately and brings up the total to 1488 hours, giving the user a hefty bill for 738 hours over the limit (at $1.00/hr).

      That kind of incident is very rare nowadays, since internet junkies connected full time are almost always using broadband.

    7. Re:Unlimited = ?? by trentblase · · Score: 1

      Unfortunately, this redefinition of "unlimited" isn't new at all. I remember back in the days of 2400 dialup some ISPs would advertise "unlimited" access. Of course, if you actually stayed on the line 24 hours a day, they would kick you off.

    8. Re:Unlimited = ?? by slycer · · Score: 1

      Well, just seeing TELUS in there so figured I'd reply.

      If you check your TELUS contract a little closer, you'll see that there are bandwidth limits in place (and indeed always have been). I believe it's 8gig down & 500meg up, but I could be wrong there.

    9. Re:Unlimited = ?? by Anonymous Coward · · Score: 0

      I believe true unlimited access is known as fiber to the home. If you can afford that, I want your job.

      The reality is cable and adsl modems are meant for bursty traffic, not continuous 100% loads. The network infrastructure just costs too much for them to offer it up at cable and adsl prices, so they have to sneak in those limitations. Either that, or quadruple prices. Which would you prefer?

    10. Re:Unlimited = ?? by jxs2151 · · Score: 3, Insightful
      The problem is that the marketing droids see "unlimited" as a convenient, useful buzzword that someone else has to deliver (Techs). The lawyers solve(?) the problem by fine-printing the difference between the marketers and the techies.

      Problem solved right?

    11. Re:Unlimited = ?? by Muerte2 · · Score: 1

      I work for an ISP and we had to change our "unlimited" dial-up option to "unmetered" to stop people from being online 24x7 all month.

      We don't bandwidth limit our DSL customers, but with the cost of bandwidth being what it is it may be something we have to look at. Currently less than 1% of our customers use 75% of our bandwidth.

      It's NOT in our best interest for "Mr. Bandwidth Hog" to pay the same amount as "Grandma Smith" who only checks her email once a day.

    12. Re:Unlimited = ?? by dukeluke · · Score: 1

      Good point - personally, my home ISP offered unlimited, unmetered, unrestricted broadband access.

      Whoa..there - you're downloading/emailing/web surfing during peak hours?! BANNED - Then my account is 'temporarily terminated' for a week straight at a time.

      Grrrr...I tried posting on other news forums - but to no avail. My ISP found out about those posts and promptly sent a 'Cease and Desist' order. Needless to say - they're about as low as they come in terms of ISPs - I pay for unlimited unmetered unrestricted access - what I get is...a 'temporary ban' every time I utilize 'too much' bandwidth.

      Why? 'Cause these guys are happy to sell Internet access to people who check their email once or twice a week -but whoa to those who actually live/work on the Net!

      That's not nearly so terrible as the fact that they have a tierred payment plan. If you want capped service at 384 then you pay $10 less a month. If you want unrestricted? - it's the $49.95. But wait! Don't stop there - I upgraded the account to the max - complete with a public sticky ip address. But whoa, once I started trying to access my files publicly - they banned me again! - What is a public ip for? Except to allow me to publicly access my files. Needless to say I was (and am still) very irate at them. Their service techs told me/lured me into this false sense of what I can use my public ip for - but then WHAM! BAN!

      grrr.....


      seething....

    13. Re:Unlimited = ?? by Nexzus · · Score: 2, Interesting
      Telus basic ADSL Vancouver Area customer here.

      It's Five GB down, One GB up according to this page.

      It's not really actively enforced. I've downloaded 10 gigs, uploaded 5 gigs in one month, and was not contacted. I suspect it there's for the heaviest abusers, the ones saturating their line 24/7 with FTP servers.

      --
      Karma: Can only be portioned out by the Cosmos.
    14. Re:Unlimited = ?? by iminplaya · · Score: 1

      Apperently "unlimited" is as meaningful as a pre-nup. Even if it is well defined in the contract, they can chenge the terms more often than I change my socks. But that is usually spelled out in the contract, also. (The terms...not my socks)

      --
      What?
    15. Re:Unlimited = ?? by zvar · · Score: 2, Informative
      Apparently "unlimited" has been redefined w/o our knowledge.

      Not really.
      Not so much it's redifined, as it's assumed you know the understand what's not said. The ISP I work at has a very good definition of "unlimited".
      "Unlimited use" account does not constitute a dedicated connection. Under this plan Subscriber must be interactively using the connection to [ISP]. Subscriber must not use any artificial mechanism to stay on line and must be subject to the 20-minute inactivity timeout. Subscriber also agrees not to run any data server, including but not limited to Web servers and/or FTP servers, on such account. [ISP] reserves the right to restrict servers on such account
      So yes, it it unlimited, as long as you are actually using it. If you walk away from the computer for 8 hours, then it goes beyond unlimited.
      If you need a better connection there is always the options of a dedicated connection with the costs rising, of course.
    16. Re:Unlimited = ?? by magarity · · Score: 1

      My ISP has a different sort of definition for "unlimited". They make no secret that home DSL's limit per month is 20GB; the "unlimited" refers to how you can get it as fast as you can. If you can pay/convince the telco to give you a DSL line rated fast enough, you can have all 20GB in a day without extra charges.

    17. Re:Unlimited = ?? by rifter · · Score: 4, Insightful

      I work for an ISP and we had to change our "unlimited" dial-up option to "unmetered" to stop people from being online 24x7 all month.

      We don't bandwidth limit our DSL customers, but with the cost of bandwidth being what it is it may be something we have to look at. Currently less than 1% of our customers use 75% of our bandwidth.

      It's NOT in our best interest for "Mr. Bandwidth Hog" to pay the same amount as "Grandma Smith" who only checks her email once a day.

      Look, I respect your right to run your business as you please, and I feel your pain w/r/t internet fees, but damnit there are some of us who DO expect to be able to have our computers connected to the net 24/7 and we DO want to download mass quantities of software/pr0n/whatever. When an ISP offers broadband specifically advertising these as the benefits that is what we expect. IT is bullshit to sell a service and then get mad when people actually use it!

      That said, perhaps we should make a geek ISP that fixes these problems, perhaps by charging more and then letting people do what they actually want to do with the access. Oh wait.. can't be a broadband ISP unless you are part of the trust. Oh wait, the ISPs already claim to offer this and proudly charge you more then start threatening you when you try and use the service. Grrrrr....

    18. Re:Unlimited = ?? by Golias · · Score: 5, Interesting
      It's NOT in our best interest for "Mr. Bandwidth Hog" to pay the same amount as "Grandma Smith" who only checks her email once a day.

      Actually, it is.

      You see, when "Grandma Smith" realizes that AOL is a crappy service, she will call her nephew, a.k.a. "Mr. Bandwidth Hog", and ask him who the best ISP to use is. He will reccomend the ISP which treats him best, and she will pass that reccomendation on to her entire bridge club.

      A mom & pop that loses the geek mindshare goes out of business in under a year. Every time.

      --

      Information wants to be anthropomorphized.

    19. Re:Unlimited = ?? by Golias · · Score: 1

      Why are you so careful not to name them here? If they suck so much, then flame away. It's not like they can send your UID a C&D for posting on Slashdot.

      --

      Information wants to be anthropomorphized.

    20. Re:Unlimited = ?? by selfabuse · · Score: 1

      get a T1.. at my work, one of my customers can keep a T1 pegged at 1.5mbps for the entire term of thier contract if they want to. Now, we don't monitor traffic on DSL circuits etc. in the first place, but I'm pretty sure T1s and higher are always run like that.

    21. Re:Unlimited = ?? by dgatwood · · Score: 1
      Maybe the problem is that you're depending on a flawed business model of overselling your bandwidth. Buy the bandwidth you need to serve the customers. If you aren't able to cover your customers' usage with your fees, you're paying too much for your upstream provider and should start shopping around.

      I've talked to people in other countries who get 30M/30M for half what I pay for 1.5M/384k. As long as U.S. networking costs orders of magnitude more than the rest of the civilized world, it's hard to have any sympathy for ISPs when they whine about customer usage. You're getting ripped off by your upstream providers and as long as you keep letting them get away with it, we're all going to keep having the same sort of bandwidth bottlenecks that we currently suffer.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    22. Re:Unlimited = ?? by incubusnb · · Score: 1
      a couple months ago i had about a dozen people over for a week long LAN Gaming party, we where all playing via the internet because we had some other friends that couldn't make it over. by the second last day of the party my ISP (Shaw) called me saying i had "exceeded" my unlimited bandwidth limitation, apperantelly we had used 140GB upload and 280GB download in that week.

      i was charged as a large bussiness account for the whole month, luckily my buddies where willing to chip in for it, but i was still choked about the whole thing.

      when did unlimited start having a limit

      --
      /. is overrun by bed-wetting elitist nerds
      let it be known, for anything other than servers, a *nix OS sucks
    23. Re:Unlimited = ?? by Anonymous Coward · · Score: 0

      Of course you don't have unlimited bandwidth, I for example have 10Mbps. I don't expect any more than that, I don't even expect to reach that speed most of the time. I do however expect to be able to use whatever bandwidth is available for as long as I wish, unless the contract clearly states a transfer limit.

    24. Re:Unlimited = ?? by Wolfrider · · Score: 1

      --That is in fact a fairly reasonable policy - and can be easily gotten around by using Squid, to have both computers using (1) Net connection. :)

      --Port 3128 baby, it saves you teh MONNEH!!

      --
      .
      == WolfriderV6 == I'm willing to admit that *I just might* be wrong... Are you??
    25. Re:Unlimited = ?? by TheCarp · · Score: 4, Insightful

      Aha!

      However they advertise it as unlimited don't they?

      Well unlimited is just that. If they go around calling their service unlimited, and I siugn up for it, it damned well better be unlimited or else no matter what their clauses say... thats false advertising. Plain and simple.

      They can try all they want to tell you otherwise, but if they told you unlimited before you sgned up, and havn't sent you a notice saying the unlimited plan has been cancelled and you are being moved to some other plan, then I don't think they have a leg to stand on.

      Of course when an ISP tried to pull this shit on me about 8 years ago, I just voted with my dollars. I said goodbye Ziplink, not so nice knowing you, and found a better ISP.

      -Steve

      --
      "I opened my eyes, and everything went dark again"
    26. Re:Unlimited = ?? by Wolfrider · · Score: 1

      --Write a nastygram to the company's CEO and copy everyone you can.

      --Then drop them, and find somebody else.

      --
      .
      == WolfriderV6 == I'm willing to admit that *I just might* be wrong... Are you??
    27. Re:Unlimited = ?? by TheCarp · · Score: 4, Interesting

      Whats unlimited dialup cost these days?

      I remember when it first came out. It was silly. Ziplink (one of my first real ISPs) offered me unlimited. Then a few months later called me and said that I was averaging 8 hours a day online and thats well above normal usage blah blah policy of excessive usage blah blah keep it up and we will bump you to a buisness account

      Needless to say I dropped them like a hot potato. I mean if you say unlimited, thats unlimited. YOu can't redefine "unlimited" (tho your definition is completely reasonable... in fact theres no reason you would need ot allow simultaneous connections like that at all).

      Of course when everyone was on dialup alot of ISPs got killed by unlimited plans. As im sure you know (maybe others don't) the problem was the rule of thumb was around 7 accounts per modem or so. So if one person stayed on for 24 hours straight, they tied up a phone line and modem for the entire24 hours and completely throw off your numbers.... in fact it ends up costing more in equipment and telephone fees to keep that user than you make from them.

      Basically the entire service made money in the float, the ability to overbook services yet still be available just because everyone wasn't using it at the same time. A few "power users" could really fuck the whole thing up.

      But thats the problem with unlimited access... for many it just turne dout to not be profitable. Was it moving power users to broadband that saved the unlimited dialup? I figured it would have gone the way of the dodo by now.

      -Steve

      --
      "I opened my eyes, and everything went dark again"
    28. Re:Unlimited = ?? by garcia · · Score: 1

      then they should specify that, in writing, with specific numbers.

      That's like telling someone, "yes you owe us money... Well, we determine the money amount based on an average. We can't tell you how much money you owe because we don't keep track. Oh wait, you haven't paid so we are cutting you off."

      Does it sound silly to you now?

    29. Re:Unlimited = ?? by gooberguy · · Score: 3, Insightful

      Yes, those are called limits and I believe an unlimited connection doesn't have them.

      --


      Karma: Meh (Mostly from meh.)
    30. Re:Unlimited = ?? by Salgak1 · · Score: 0
      Rifter said:

      That said, perhaps we should make a geek ISP that fixes these problems, perhaps by charging more and then letting people do what they actually want to do with the access.

      It's called SPEAKEASY.NET. Be there, aloha. . .

    31. Re:Unlimited = ?? by DunbarTheInept · · Score: 2, Insightful

      Being online 24/7 is NOT a bandwith problem. It's a limited IP address pool problem. If someone's machine is online, but only sending and receiving minimal little 'keep alive' packets and not much more, then it's not taking up any relevant amount of bandwith. If I want to 'ping' my home machine, or leave it running so I can ftp a few megs from work to home before driving home, that is NOT an appreciable bandwith hogging. But it *does* eat up an IP address for a while, and if that's a problem, then that means there are less IP addresses than customer, and so it's not really an unlimited access service.

      --

      Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

    32. Re:Unlimited = ?? by Webmonger · · Score: 1

      You're limiting the definition of "unlimited". If a plan is described as simply "unlimited", people expect the only limits to be physical ones, like hardware limitations or the limits of human anatomy. After all, you can't surf the web 24/8.

      So while the instantanous bandwidth is limited by hardware capacity, the download capacity should only be limited by the instantaneous bandwidth.

    33. Re:Unlimited = ?? by Anonymous Coward · · Score: 0

      If it is too expensive for them to offer it, why are they advertising it?

    34. Re:Unlimited = ?? by Nintendork · · Score: 1
      How did your comment get modded "Insightful"?

      Regardless of the literal meaning of the phrase, it has an implied meaning. They wouldn't have to use the fine print if they didn't mislead consumers into purchasing the service in the first place. They're covering their asses from a class action lawsuit.

      -Lucas

    35. Re:Unlimited = ?? by The+Almighty+Dave · · Score: 1

      I would prefer they figured out how much bandwidth they needed for their customer base, figure in growth, then honestly tell me how fast my connection will be and how much it will cost if I max it out 24/7. Then I can decide if it is worth the price.

    36. Re:Unlimited = ?? by Anonymous Coward · · Score: 0

      If this is so well defined then why the hell don't they mention it in the commercials? Oh yeah, I forgot, apparently you are allowed to blatantly lie in commercials these days.

    37. Re:Unlimited = ?? by wljones · · Score: 1

      Some years ago I signed up with GTE for unlimited dialup service at 56K. Usenet news was only available through a filtering URL. A few months later they calculated the average hours per user, multiplied it by some factor long forgotten, and started charging extra for anyone that exceeded that amount. They gave ample notice in letters to users. There was no offer to reduce rates for reducing service from no limit to some limit. I was well under their limit, and still had another ISP in less than a week.

      Later they became Verizon, offering some kind of deal for ADSL which again did not include unfiltered Usenet news, and had an opening for restricting bandwidth. When I told them they were a terrible ISP and asked for an alternate they directed me to a URL listing ISP's and their rates for Verizon DSL service. It took a lawyer to decipher all the deals, but two sites offered reasonable rates for home users not hosting a site or running a business on the Internet. Both reserved the right to yank service for excessive use. The one I picked offered Usenet news, and has never given me a problem, and I do not abuse the service. I may download an operating system, but only rarely, and have no interest in 24/7 downloads of music, movies, or video. The ISP does offer services for businesses, site hosts, and constant downloaders that are willing to pay for it. He is also happy with cheapskates like me that do not want or need all of the service all of the time.

    38. Re:Unlimited = ?? by harlows_monkeys · · Score: 1
      They wouldn't have to use the fine print if they didn't mislead consumers into purchasing the service in the first place

      Consumers aren't mislead, since consumers know that when you are buying "unlimited" access to a shared resource, it means you get your fair share, not that the amount of the resource is large enough that everyone can have as much as they want, all the time.

      This is no different than the myriad other "unlimited" access things consumers are familiar with.

    39. Re:Unlimited = ?? by nolife · · Score: 1

      Many words are redefined for advertising purposes.

      Many stores advertise in huge bold letters on thier ads, "We will beat any Advertised Price". If you read the conditions (which are not normally availabe in the same ad), it usually excludes mail order stores, sale prices, clearance items, local stores only within so many miles, only with a competitors ad, does not include warehouse stores, delivery etc etc etc.. I'm sorry, that is far from "Any Price". If anything, it should say they will match "a few stores price". If you search for matresses, you will rarely find the same exact model in more then one store. That is on purpose, you can't match prices on different model's.. Montgomery Wards would match price on similar features, obviously that business model was not enough.

      --
      Bad boys rape our young girls but Violet gives willingly.
    40. Re:Unlimited = ?? by Abm0raz · · Score: 1

      I signed up for TCI@HOME back in '97 when it was first offered in this area. I got the second connection in the city and signed up for an "unlimited, uncapped service". When They tried to cap me 2 years later, I pulled out the contract. Eventually they got around it by selling the service to AT&T. AT&T cancelled all service for a month, then restarted it. Anyone wanting in, had to buy a new contract. Sucked but it was the way around it.

      -Ab

      --
      Nothing fails quite like prayer.
    41. Re:Unlimited = ?? by Demonspawn · · Score: 1

      I had a situation similar to this. I had a lan party and we pretty much slamed my connection every minute of the 3 day weekend. It was less a gaming party than a "let's download every distro of Linux we can find and install it on someone's box" party. A few hundred GB of bandwith later....

      I got a call the Monday after the weekend from my ISP. They stated that I had exceded my bandwith cap and that I was going to have to pay for the extra bandwith at some rate I don't remember. Convo went something like this:

      ISP: "You do understand that there are limits on the bandwith that you can use, don't you?"
      Me: "Well, I did sign up for the unlimited plan that I saw advertised."
      ISP: "If you would of read the TOS you would understand that there is a download limit of 50GB per month."
      Me: "Look, I'll nip this in the bud. Do you understand class action false advertising lawsuit?"

      A few supervisors later, I learned that I won't be charged for the bandwith, but they would no longer be having me for a customer.

      --Demonspawn

    42. Re:Unlimited = ?? by dslbrian · · Score: 2, Funny

      the marketing droids see "unlimited" as a convenient, useful buzzword

      Hmm, if Ford or Chevy picked up on this I wonder if we would see the ALL NEW SUV with unlimited range (300mi), unlimited mileage (10mi/gal), unlimited capacity (6ppl if you squeeze them in). Just imagine the unlimited marketing potential!!

    43. Re:Unlimited = ?? by hysma · · Score: 1

      Interesting... I have Shaw as well and had them specifically tell me that I could transfer as much data as I wanted to. Apparently I had been transferring 1 Gig a day on their Lite Speed (200 Kbit/sec I think). I'm now upgraded to their High Speed which must be 1.5 Mbit/sec and from my guess I'm probably transferring somewhere around 2-3 Gigs a day.. no problems yet.

      I believe they only have a problem when you're running servers, or uploading too much. That's likely what did it for you.

    44. Re:Unlimited = ?? by hysma · · Score: 1

      I have to refute that comment about matching some prices... three large office supply/tech stores around here have such policies, and they will match/beat any price in the country with the only exception being if it's online they will add shipping to the price they are matching, which is fair enough.

    45. Re:Unlimited = ?? by Anonymous Coward · · Score: 0

      So I have unlimited access to ISO's over http? Not with a bandwidth cap I don't Einstein! This is the single most stupid, undefensable, bullshit argument ISP's have ever propogated.

    46. Re:Unlimited = ?? by pantherace · · Score: 1
      Post it, because /. has a history of posting C&D letters that are BS, and telling the C&Der to go away.

      "Offtopic, Inflammatory, Inappropriate, Illegal, or Offensive comments might be moderated. (You can read everything, even moderated posts, by adjusting your threshold on the User Preferences Page) "
      So it might get modded down (or modded up :) )

    47. Re:Unlimited = ?? by squiggleslash · · Score: 1
      IP addresses are free and ISPs generally aren't concerned about them - need more, order more.

      What does concern an ISP is having a line taken up. There are only a limited number of dial-up lines supported, and each can cost $20 or so, especially with the stereotypical "mon & pop" ISP. Now, this isn't always the case, as various CLECs have, in the past, made use of the otherwise-biased-against-them interconnection regime to provide free lines to organizations where they expect a lot of incoming calls will be received, but even then the ISP needs equipment that supports the provided capacity.

      --
      You are not alone. This is not normal. None of this is normal.
    48. Re:Unlimited = ?? by mog · · Score: 1

      Yeah, I know that during the first 7 days of the week I surf at reasonable levels. But on that 8th day? HO BOY! Do I ever go nuts..

    49. Re:Unlimited = ?? by matastas · · Score: 1

      That's a little different than the shit Comcast et al. are playing. They say 'yup, unlimited use, download 'til you pass out!' And when people do, it screws up their contention ratios and bandwidth estimates, and they send threatening letters about 'reasonable usage.' Your company says 'you can't leave your dial-up tacked up all the time; use it or drop it, please.' A little different.

      I'm willing to bet (as I've seem some here speculate) that they do this in areas with robust competition. Should Comcast threaten me with a cap (if I used them, that is), I take my 4500ft. loop straight to the local DSL provider, while shooting Comcast the finger.

      They want to have their cake and eat it too, which is becoming much less acceptable with the growing ubiquity of broadband. Deploy a tiered pricing structure (128/128 priced well would be a great dial-up killer), or change your marketing.

    50. Re:Unlimited = ?? by frisket · · Score: 1
      This is old hat, not news. I submitted a story 2001-05-21 23:16:51 "Ireland's dialup users get the shoulder" (articles,internet) (rejected, of course, as it wasn't about a big country, and it related to 56Kb/s dialup, not DSL)

      Of course these idiots want to redefine "unlimited". Their marketing droids underestimated the whole thing because they know nothing about the Internet. Fortunately I now have a sane and sensible ISP...

    51. Re:Unlimited = ?? by STrinity · · Score: 2, Insightful

      We don't bandwidth limit our DSL customers, but with the cost of bandwidth being what it is it may be something we have to look at. Currently less than 1% of our customers use 75% of our bandwidth.

      It's NOT in our best interest for "Mr. Bandwidth Hog" to pay the same amount as "Grandma Smith" who only checks her email once a day.


      Then don't charge the same. No one would complain if ISPs offered "Broadband access up to x gigs per month".

      But if you advertise "unlimited" access, don't be surprised when people take you literally.

      --
      Les Miserables Volume 1 now up with my reading of
    52. Re:Unlimited = ?? by IM6100 · · Score: 1

      Why should hardware constraints be allowed any more than any other constraints.

      No, I am afraid that 'unlimited' means I should be able to download the entirety of ftp.gnu.org in 3 seconds or less.

      Otherwise, we're gonna have to be reasonable and recognize this is all a bunch of geeking around with terminology.

      --
      A Good Intro to NetBS
    53. Re:Unlimited = ?? by IM6100 · · Score: 1

      Agreed. An 'unlimited connection' the way you're playing with the term also means 10,000,000,000 MB per second.

      So why don't you stop trying to use the term 'unlimited' so abstractly.

      --
      A Good Intro to NetBS
    54. Re:Unlimited = ?? by DunbarTheInept · · Score: 1


      There are only a limited number of dial-up lines supported

      The context of the discussion was about broadband ISPs, not dial-up.

      --

      Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

    55. Re:Unlimited = ?? by squiggleslash · · Score: 1

      Not in this subdiscussion, no. A broadband connection is generally 24/7, and there are always enough IP addresses for every subscriber.

      --
      You are not alone. This is not normal. None of this is normal.
    56. Re:Unlimited = ?? by Yartrebo · · Score: 1

      It's not unmetered either. Unmetered means not measured. If you're not measuring usage, that means you have no way to figure out who's using a lot of bandwidth or not.

      The proper (but not so effective) term would be metered at no marginal cost.

    57. Re:Unlimited = ?? by gooberguy · · Score: 1

      No, an unlimited connection means unlimited bandwidth, not a mere 10,000,000,000 MB/sec, so why don't you call it a "high speed always-on" connection instead of unlimited.

      --


      Karma: Meh (Mostly from meh.)
    58. Re:Unlimited = ?? by dukeluke · · Score: 1

      'cause they found me last time online flaming with others who had had a bad experience...

      switch? - no alternative - country living...

      i'm tempted to switch to dial-up, at least they support what they advertise!

    59. Re:Unlimited = ?? by rifter · · Score: 1

      Now all I have to do is move somewhere where it is provided. Unfortunately the ISPs are only barely catching on that people might want to choose where they live based on broadband choice, and even then it is difficult information to find. (I have recently seen apartments that advertise one or more broadband providers as being available to their denizens, but that may only be in this area).

      If I were one of these ISPs I would create a database of addresses where my service was available and maybe even work with realtors and apartment complexes to get their info into the system so that, for instance, I could look up what cities have a given ISP and then where in that city I might live if I want to be that ISPs customer. I learned the hard way on this move that I want to ensure access to more than one broadband provider in case I don't like the one I end up with....

    60. Re:Unlimited = ?? by igrp · · Score: 1
      Well, the following is obviously not legal advice.

      That out of the way, I sure hope you're exaggerating at least a little (I am assuming that you are within the US and that your service agreement is subject to US law). I certainly don't know what kind of contract you have with your ISP but an objective observer would probably find your provider's business practices to be downright criminal. Arbitrarily denying a service based on legitimate, contractual usage of such... pff. You know what you need - a competent lawyer and a new ISP.

      Btw: Don't be too sure about being authorized to run any services though - your ISP can very well assign you a static IP and still bar you from running any public services.

    61. Re:Unlimited = ?? by Anonymous Coward · · Score: 0

      So if I buy a Honda for $25,000 and drive it ten miles a day, does that mean that my neighbor, who drives 100 miles each day, should have to pay $250,000 for his? Of course not; we both pay the same amount for the same product. Unlimited (or your weaslely "unmetered") bandwidth is a flat-rate service which should cost the same for everyone who buys it. If you want to charge by usage, then charge by usage and be forthcoming about the actual costs. If you want to install bandwidth caps, then you have to stop calling it "unmetered" (because at that point you would obviously be metering people's usage). If you don't, then stop complaining when people actually use their bandwidth.

    62. Re:Unlimited = ?? by pointbeing · · Score: 1
      I have 768/768 SDSL from a local provider for $45 a month. I switched from cable and have been pretty happy with the service.

      I run my own mail/web/IRC/NNTP server and they're okay with that. I do have a 45 gigabit a month limit in my TOS but I think I've exceeded that lotsa times and they've never sais a word.

      These people also offer a 1.544 Mbit residential SDSL service for $99 a month. Too bad my phone lines won't talk faster than about 950k :(

      --
      we see things not as as they are, but as we are.
      -- anais nin
    63. Re:Unlimited = ?? by plierhead · · Score: 1
      You see, when "Grandma Smith" realizes that AOL is a crappy service, she will call her nephew, a.k.a. "Mr. Bandwidth Hog", and ask him who the best ISP to use is. He will reccomend the ISP which treats him best, and she will pass that reccomendation on to her entire bridge club.

      I watched with interest when my elderly step-father got into computers. He quickly became obsessed, and joined up a seniors computer club, most of whom seemed equally obsessed.

      I would have to say though that these people, and probably the ladies in the bridge club, are absolutely the worst kinds of customer an ISP could ever have - a lot worse than someone running a P2P network. They contact the service line A LOT. Ever wondered why you wait for ages to get throug? Its because a small minority of users is ringing the help desk for half an hour every week.

      --

      [x] auto-moderate all posts by this user as insightful

    64. Re:Unlimited = ?? by Anonymous Coward · · Score: 0

      This happened in my family. I had an awful series of experiences with SBC and switched to Speakeasy. Guess which of the two I'm recommending to my relatives now?

    65. Re:Unlimited = ?? by putch · · Score: 1

      goes beyond unlimited?

      shouldn't this be modded funny?

      --
      just because I don't care doesn't mean I don't understand!
    66. Re:Unlimited = ?? by shaitand · · Score: 1

      Really? I didn't know that I was purchasing access to a shared resource. I was under the impression I was purchasing my own private link of x speed and didn't have to share x speed with anyone.

      It's not hard to figure bandwidth. If you sell me a link x speed for x number of hours then it's x speed x60secx60minxhours. That's the bandwidth, real simple, same way an ISP calculates how much bandwidth THEY have. The only difference is I'm paying for a link which is slower and therefore has less bandwidth. Since the whole hours thing was fought until it reached unlimited hours, that makes my bandwidth per month connection speed x 60sec x 60min x number of hours in this particular month. Impossible for me to exceed since I cannot exceed the capacity of my connection.

    67. Re:Unlimited = ?? by Anonymous Coward · · Score: 0

      when you are buying "unlimited" access to a shared resource, it means you get your fair share

      And a person's "fair share" is defined by speed of the connection they have. They should be able to use that connection to it's fullest ability for all the time they are allowed (about 365 days per year).

    68. Re:Unlimited = ?? by Anonymous Coward · · Score: 0

      But what happens if "Mr. Bandwidth Hog" doesn't want grandma to use the internet because she might come across his XXX pictures of his wife being gangbanged? You didn't think far enough, did you?

    69. Re:Unlimited = ?? by mangastudent · · Score: 1
      Of course when everyone was on dialup alot of ISPs got killed by unlimited plans. As im sure you know (maybe others don't) the problem was the rule of thumb was around 7 accounts per modem or so. So if one person stayed on for 24 hours straight, they tied up a phone line and modem for the entire24 hours and completely throw off your numbers.... in fact it ends up costing more in equipment and telephone fees to keep that user than you make from them.

      BZZT!

      This turns out not to be the case, at least for dialup. With the inherent limited bandwidth requirements, their cost was almost entirely up front, in their build out for peak use. It cost them exactly as much to provision a 24x7 user as the archetypical grandmother ... who was online during their peak period(s).

      Now, it's a bit different. IP addresses are perhaps more scarce (although that wouldn't seem to be an issue in this case, since there aren't many large bandwidth users), and peak bandwidth demands are obviously much higher, and can be really troublesome to build out (especially for cable).

      The answer to this is obviously competition; e.g. telephone xDSL companies know they have a competitive advantage (as a rule) in reliability and keeping up with growth due to the different network designs, and people like me are willing to pay for that.

      And obviously some companies realize that going to war with your customers is never good business, as outlined by many others.

    70. Re:Unlimited = ?? by inf0rmer · · Score: 1

      Speaking of dodo's, we've (in Australia) actually got an ISP called Dodo! www.dodo.com.au - st00pid bloody tune as well!

    71. Re:Unlimited = ?? by jelle · · Score: 1

      They then must not be advertising 'unlimited Internet access' or 'unlimited broadband Internet', but they must advertise 'unlimited 20GB chunk of the Internet'. Either that, or each advertisement must contain the small print that tells potential buyer that there are limits.

      --
      --- Hindsight is 20/20, but walking backwards is not the answer.
    72. Re:Unlimited = ?? by jelle · · Score: 1

      Right.

      Maybe I should begin selling unlimited 'airplane ticket'. It will be a piece of paper (ticket) with an airplane on it, that you, the proud owner can do unlimited things with, such as taking it with you on your next airplane flight. Yes it is a wonderful ticket. The airplane ticket will also offer unlimited beverage service, when it is used to provide the service of letting beverages placed on it. It has a mileage plan too, the plan is to accumulate them as much as possible. And it can give generous tips, such as "don't eat that yellow snow".

      --
      --- Hindsight is 20/20, but walking backwards is not the answer.
    73. Re:Unlimited = ?? by tyrecius · · Score: 1

      Speaking of which. I used to worked at a collection agency. Apparently, a debtor once sent in as many M&Ms as dollars they owed. Even had the count notarized.

      --
      char a[]="lbiitgt l e \n\n\0";main(){for(char*c=a; *(short*)c;c+=2){putchar(*(short*)c);}}
    74. Re:Unlimited = ?? by Anonymous Coward · · Score: 0

      Hihi. A 2.5 years-old duplicate /. story.

      We know we're getting too old for this ;-P

    75. Re:Unlimited = ?? by Anonymous Coward · · Score: 0

      Nice in theory, bad in practice.

      For the most part, people who get broadband access are either (1) Rich, or (2) Computer Nerds. It's not really a generally salable product -- most people get their net surfing in at work, or are fine with dialup email access.

      So either Mr Bandwidth Hog's friends either have broadband, or are going to be bandwidth hogs themselves.

    76. Re:Unlimited = ?? by bm_luethke · · Score: 1

      AT&T tried to do that to me, I simply ignored the messeges. At some point they sent me a non-form/automated letter informing me of the emminent change (with a note to quite running servers - which I wasn't, I had queued downloads), I e-mailed them back the contract I had signed along with the address of the local FTC and newspaper (I don't know what they would have done if I had actually sent them there though) with the relevent parts bolded. I never heard another word nor was I cahrged anything other than the agreed upon rate.

      There was a local chinese resturaunt that actually got in trouble for commercialing all you can eat crab legs but telling people who ate too many to leave. So sometimes the govt will step in on smaller things like that.

      --
      ------- Sorry about the spelling, I suffer from two problems. Dyslexia makes it difficult to spell well, lazy makes it
    77. Re:Unlimited = ?? by Technician · · Score: 1

      Actualy, I would like a limited account as I mostly read slashdot and check the news. However very few ISP's are willing to share the savings with me. They need me to join at regular full rates to help float the high bandwidth users. This has kept me on dial-up instead of broadband. I just heard on the radio that less then 1/3rd of the USA has broadband. Cost is the main reason. Someday they will provide accounts with monthly bandwidth levels like cell phone accounts have so many minutes a month plans. Maybe then I can get affordable broadband.

      That would solve the 1% of users using 75% of resources problems. They would either bail and become someone elses problem, pay for their usage, or adjust their usage to what's affordable. Either way, lower cost broadband access could be there for the rest of the 2/3rd's us.

      Anybody want to provide reasonably priced broadband for the other 99% of users? Say maybe $10-20/month? $45-%65 is just too much for low bandwidth users. Therefore we are still on dial-up. The potential consumers are out there waiting for the allways on connections for IM, Stock Quotes, News, and e-mail.

      --
      The truth shall set you free!
    78. Re:Unlimited = ?? by Technician · · Score: 1

      I forgot to mention in the parent, broadband would be nice for the ocasional MS and Norton update. A 3 hour update is a pain on dial-up as it ties up the phone too long. I usualy do it when we go to bed and leave it hang all night. It's not very effecient for the telco or ISP, but it keeps the voice line free during the day.

      --
      The truth shall set you free!
    79. Re:Unlimited = ?? by harlows_monkeys · · Score: 1
      And a person's "fair share" is defined by speed of the connection they have

      No it isn't. It's defined by the amount of data. Let's try an analogy. Suppose you have a hookup to a shared water tower. Your fair share of the water is a certain number of liters. If you have a bigger pipe connected to the water system, you can go through your share faster.

      Home broadband is like having a big water pipe. It doesn't mean it is connected to a bigger water tower.

    80. Re:Unlimited = ?? by slycer · · Score: 1

      Oh, I know it's not actively enforced.. I used to work at TELUS.

      The rates I quoted were for the original TELUS DSL package, realized afterwards that they had probably changed (this was 4 or so years ago that I first received it).

      I've definately hit 20 gig or so on a "good" month.

    81. Re:Unlimited = ?? by rifter · · Score: 1

      Actualy, I would like a limited account as I mostly read slashdot and check the news. However very few ISP's are willing to share the savings with me. They need me to join at regular full rates to help float the high bandwidth users. This has kept me on dial-up instead of broadband. I just heard on the radio that less then 1/3rd of the USA has broadband. Cost is the main reason. Someday they will provide accounts with monthly bandwidth levels like cell phone accounts have so many minutes a month plans. Maybe then I can get affordable broadband.

      That would solve the 1% of users using 75% of resources problems. They would either bail and become someone elses problem, pay for their usage, or adjust their usage to what's affordable. Either way, lower cost broadband access could be there for the rest of the 2/3rd's us.

      Anybody want to provide reasonably priced broadband for the other 99% of users? Say maybe $10-20/month? $45-%65 is just too much for low bandwidth users. Therefore we are still on dial-up. The potential consumers are out there waiting for the allways on connections for IM, Stock Quotes, News, and e-mail.

      Actually, cost is one of the reasons I switched to broadband. Even at $40/month it was cheaper than any dialup. The reason? Cost of the phone line itself. Most local phone providers charge $20-50 for a standard dialtone. Then you have the dialup internet which can be anywhere from $15-$25 a month. I switched to the broadband and turned off my phone.

      I do use a cell phone now, and there is no phone service that can beat the prices I get for my cell phone. No long distance charges and unlimited nights and weekends. Even when I had limited minutes I was paying less than I would have for a regular phone connection. Now, if you only call locally your savings will be less, but even then I find the charges for cell phones very reasonable. This does not even take into account the fact I can use my phone anywhere.

      As for your pleas for $20/month broadband, I have seen such prices advertised, though usually it is an introductory price or a price for people who are paying for cable TV. But you can get that price, presumably. I now actually pay for cable and broadband and get a monstrous digital cable package, so I forget how much of this is for teh internet, but I am pretty happy.

      I don't see how anyone could maintain a windows machine without broadband. There are too many large packages to download and they take forever even on broadband at home or work's fat pipe. Another thing people forget when they stay on dialup is the money they will save on software and other entertainment on broadband. First off the unscrupulous can get hold of any digital media they could ever desire with their broadband connection. Even fools like me who choose to try and follow the laws and licenses will find many thousands of dollars worth of software and entertainment readily available at their fingertips which can swiftly arrive at the computer for use. These are things you shoudl consider.

    82. Re:Unlimited = ?? by DunbarTheInept · · Score: 1


      A broadband connection is generally 24/7, and there are always enough IP addresses for every subscriber.

      With shifting IP addresses via DHCP you don't need to actually have an address always assigned. When you try doing something, it can renegotiate for an address at that point.

      --

      Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

    83. Re:Unlimited = ?? by Anonymous Coward · · Score: 0

      Most of the unlimited services limited you to one connection at a time. (and you were limited to 24 hours per day)

    84. Re:Unlimited = ?? by Anonymous Coward · · Score: 0
      I work for an ISP and we had to change our "unlimited" dial-up option to "unmetered" to stop people from being online 24x7 all month.
      That would mean that you just don't know how long your customers have been online for, not if they are abusing the service
  3. Comment removed by account_deleted · · Score: 5, Insightful

    Comment removed based on user account deletion

  4. cox by proj_2501 · · Score: 4, Interesting

    Cox.net clearly states their bandwidth limits and their definition of "unlimited", which means:

    -always available, no dialing
    -no hourly usage limits
    -no tying up the phone line
    -no content restrictions

    looks like only one of these really applies to "unlimited"

    1. Re:cox by proj_2501 · · Score: 1

      one other thing. you now must use windows and IE5.5 just to access the support site with this information on it. DSL here I come!

    2. Re:cox by Fulcrum+of+Evil · · Score: 1

      you now must use windows and IE5.5 just to access the support site with this information on it. DSL here I come!

      How about that. I only contact them when my service has problems, so I usually end up calling them. They've been pretty good so far.

      --
      "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
    3. Re:cox by c4Ff3In3+4ddiC+ · · Score: 1

      See my other post here about Cox.net's "unlimited" use.

      --
      *twitch*
    4. Re:cox by milgr · · Score: 1
      Cox.net clearly states their bandwidth limits and their definition of "unlimited", which means: always available, no dialing no hourly usage limits no tying up the phone line no content restrictions

      looks like only one of these really applies to "unlimited"

      I guess that means that they could have daily usage limits.
      --
      Where law ends, tyranny begins -- William Pitt
    5. Re:cox by proj_2501 · · Score: 4, Informative

      they do! max 2GB per day downloads, 1GB per day uploads.
      the max per month is 30GB downloads, 7.5GB uploads.

    6. Re:cox by gorbachev · · Score: 1

      Except of course that they DO have limits. They have daily and monthly caps. Exceeding those caps will result in a warning or account cancellation, if the account holder continues using too much bandwidth.

      I am a Cox customer and they introduced bandwidth caps last spring, I believe. There was a big broohaa about it actually.

      I used to leech a LOT of stuff (half a dozen high speed FTP sessions open for hours on end, I would start the downloads in the morning, then go to work, basically leeching whole FTP sites during the day), but I never got warned about it by Cox. I was a little bit surprised. I am 100% sure I exceeded their bandwidth caps plenty of times.

      --
      In Soviet Russia, I ruled you
    7. Re:cox by Desert+Raven · · Score: 1

      Gee, what horrors!

      Frankly, if you need to use their support site, you *should* be using windows/IE, since you're obviously not capable of handling anything else.

      I've been on Cox for several years now. I use a Linux NAT firewall, a couple of windows boxes and a couple of Linux boxes (development environment). I cannot imagine not being able to get to their support pages being any kind of a handicap.

      Heck, truth is, I didn't even know they *had* support pages.

    8. Re:cox by klevin · · Score: 1

      Cox sent me a warning several months back that I had exceded my upload caps (a consequence of using bittorrent and running an occasional freenet node).

      I pointed out to them that no upload (or download) cap had ever been mentioned when I signed up with them a couple of years back, and that I had never agreed to any such restriction in the time since. Although I'm not eager to, I'm perfectly willing to drag Cox through the mud and into court. I haven't heard from them since.

    9. Re:cox by tambo · · Score: 1
      Cox Cable has been my cable modem ISP for about three or four months. I'm sure that I've exceeded my daily upload limits on at least two occasions, but my connection wasn't terminated/rate-capped/etc. and I didn't receive a warning. I intend such gluts of uploading to be rare, and my monthly totals will probably (barely) not exeed their bytecap, but I appreciate (and require) their flexibility on the daily-use issue.

      Much more frustrating is their policy of blocking ports 25 and 80. I don't consider this "unlimited" access. Imagine the cellphone analogue of this "unlimited" service: you can call anywhere any time, so long as the telephone number doesn't contain a 4...

      - David Stein

      --
      Computer over. Virus = very yes.
    10. Re:cox by Anonymous Coward · · Score: 0

      Not only are there daily/monthly caps, but they have a speed cap on their usenet servers. If you have 3mbit service, you can only transfer 1.5mbit speeds. Screw you, Cox. I'm paying for 3mbit, I want 3mbit.

    11. Re:cox by Rosyna · · Score: 1

      Cox clearly states in their terms of service you are NOT permitted to run servers. Since, in order to "comply" with RFCs, only webservers and mail servers should be on either of those ports, it is not an issue.

      Blocking port 80 also stops some of the eviler worms, although I am completely against blocking a port for that reason.

    12. Re:cox by Cat_Byte · · Score: 1

      It's better than satellite. You get automatically shut down for 4 hours if you surpass the 420 meg/4 hours rule. It makes downloading Linux iso images impossible unless you use leech ftp or something like that to limit speed to 12K. It took me 3 days to download Redhat 9.

      --
      Two roads diverged in a wood, and I - I took the one the bus load of girls just went down.
    13. Re:cox by proj_2501 · · Score: 1

      ram it up your arse, i was looking up the bandwidth limit page specifically for this conversation.

    14. Re:cox by proj_2501 · · Score: 1

      "Except of course that they DO have limits. They have daily and monthly caps."

      they don't claim that they don't have limits. they claim that they don't have hourly use charges/limits.

    15. Re:cox by Carbon+Unit+549 · · Score: 1

      They'll just tell you that any significant upload activity qualifies as being a server--for which you do not have permission to be.

      --

      nohup rm -rf ~/. >& zen &

    16. Re:cox by pvt_medic · · Score: 1

      But by advertising no hourly usage limits, they are arguably saying that they have no bandwidth limits. Because they dont specify their definition (although clearly they mean towards number of hours online) of wht hourly usage limits are, it coul,d be argued that they mean that usage is also downloading and uploading. And therefore if they have no hourly limits, to have a monthly or yearly limit, would be in fact contradictory to such statement. And the courts often rule in favor of the consumer when it comes to contradictory statements.

      --
      30% Troll, 50% Underrated, 10% Interesting
      Score:5, Troll
    17. Re:cox by quantum+bit · · Score: 1

      Since, in order to "comply" with RFCs, only webservers and mail servers should be on either of those ports, it is not an issue.

      Bzzt! Thanks for playing. Quoth RFC 793 (Transmission Control Protocol):

      The binding of ports to processes is handled independently by each Host. However, it proves useful to attach frequently used processes (e.g., a "logger" or timesharing service) to fixed sockets which are made known to the public.

      Well-known ports are an optional part of the specification, designed to make connections to previously unknown systems easier. If my system binds ssh to port 80, or even use port 80 as a source port for outbound connections, that's not in violation of any RFCs.

    18. Re:cox by Anonymous Coward · · Score: 0

      they don't claim that they don't have limits

      Of course they do. They might try to weasel out of it in the fine print but saying that something is "unlimited" most certainly is claiming that it doesn't have limits.

      I'm charitably assuming that English isn't your first language, rather than that you're trolling.

    19. Re:cox by petard · · Score: 1

      If cox is like rcn, OP meant that they block port 25 outbound as well. I got rid of RCN for just that reason. I access my mail server by connecting to it on port 25, then issuing STARTTLS to encrypt my connection. They didn't understand why I didn't want to send my mails over their server. When I complained, they told me that they weren't doing this to their static customers at the moment, and that I could have a static IP for an extra $20/month. They were unwilling to promise that they would not institute the same policy for static users, though. I told them that for an extra $20/month I could have a good ISP (less than $20, actually!) whose TOS essentially promise to leave you alone, and proceeded to vote with my wallet.

      --
      .sig: file not found
    20. Re:cox by FreemanPatrickHenry · · Score: 1

      Great. Now RMS is gonna have a new mantra: "Unlimited. As in beer."

      --
      I have discovered a truly marvelous .sig which, unfortunately, this space is too small to contain.
    21. Re:cox by tambo · · Score: 1
      Cox clearly states in their terms of service you are NOT permitted to run servers.



      Why the hell not? If I want to run a private FTP server so that I can remotely access my files, why should Cox care? As long as I'm not violating a law or excessively using resources (e.g., exceeding a bytecap), Cox should just let me do what I want with the bandwidth that I've purchased.



      Thanks for pointing this out - I wanted to broach this topic. Why is bandwidth offered so asymmetrically? Is there any legitimate business reason for the huge asymmetry between upload and download caps? Aren't these two functions identical in terms of the ISP's resource consumption?



      Such questionable practices don't bode well for the future of the end-to-end model of the Internet. Bit by bit, it's looking more like the odious producer/consumer model of television.



      - David Stein

      --
      Computer over. Virus = very yes.
    22. Re:cox by greenegg77 · · Score: 1

      Yeah, but their badwidth cap is 30 gig per month. True, you can't host yer own servers, which I hate, but you get good speed and what I consider to be a pretty dang high bandwidth cap.

      --
      --- This .sig for sale - $500 OBO.
    23. Re:cox by DunbarTheInept · · Score: 1


      Frankly, if you need to use their support site, you *should* be using windows/IE, since you're obviously not capable of handling anything else.

      Yes, because of course all possible problems that might make you need to check the support site must be caused by the end user's own ignorance. The ISP itself *never* messes up, right? And you *never* need to look and see if other people have had the same problem as you and it's endemic and not worth trying to fix on your end. Nope, that *never* happens to anybody.

      Idiot.

      Note, you also often need to look at the support site to find some kinds of information that NO AMOUNT OF EXPERTISE will tell you - like what the IP addresses are that the site uses for certain things, or what their terms of service are.

      --

      Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

    24. Re:cox by DunbarTheInept · · Score: 1


      Why is bandwidth offered so asymmetrically?

      Because the company wants to limit bandwith as much as they can without pissing off customers. That means that the types of bandwith the majority like to use is sacrosanct, while the types of bandiwth that only the minority of geeks use is not. That's why you get such unfair policies as Windows shares allowed while NFS shares are not - even though they have the same exact purpose and similar bandwith usage. That's why they allow massive downloads but not uploads. Most customers don't upload much, so they can put that cap in place and only piss off a minority.

      And, as a further bonus to the company, they can slander those who complain about this policy by putting forth the lie that they only want these services for some illicit purpose - the slander is very effectice because it's only hitting services used by a miniority of geeks - so the general population of their customers doesn't know that they are being lied to.

      --

      Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

    25. Re:cox by DunbarTheInept · · Score: 1

      And the evil thing is that this will hold up in court, because juries and judges don't know the subject material, and attempts to educate them will fall of deaf ears.

      --

      Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

    26. Re:cox by briansz · · Score: 1

      "True, you can't host yer own servers, which I hate"

      Ever hear of port 8080 and dyndns.org?

      I'm certain I've hit the download cap as on occasion I've done more than 5GB per DAY. No letters or calls, but my Linksys cable modem seems to hang an awful lot when I run Gnutella, even with uploads disabled. Just power cycle and it dials right back in, but it's a real PITA. I think I've had one drop in two weeks when I haven't been running P2P (on non-standard ports).

      So while I can't prove it, empirical evidence sure seems to suggest that they cut the connection off temporarily when the cap is reached.

    27. Re:cox by mod_parent_down · · Score: 1

      "Unlimited Cox" -- now that's an ISP in tune with my Internet needs.

    28. Re:cox by Rosyna · · Score: 1

      Why the hell not? If I want to run a private FTP server so that I can remotely access my files, why should Cox care? As long as I'm not violating a law or excessively using resources (e.g., exceeding a bytecap), Cox should just let me do what I want with the bandwidth that I've purchased.

      Well, they aren't blocking port 21. Just mail and web. And they do not block port 25 outbound. I've set my mom's and dad's computer (they have cox) to use my computer at my house as their SMTP server. No issue. I didn't want to deal with cox's policies, so I just ponied up the $200/month cost for a business account that gives me the same bandwidth as a residential customer. I can run any server on any port I wish. And If I have issues, I can have them come and fix it any time before midnight.

    29. Re:cox by Anonymous Coward · · Score: 0

      Cox does indeed block outbound port 25 !

      I run an email server on my network, and since they (of course) block inbout 25, I had to use a paid-for service from no-ip.com to redirect their MX server port 25 to my alternate-port SMTP server. all was well for a while, and I could send to anywhere directly from my smtp server. however, one day mails all stopped going outbound, check the logs and all external port 25 connections are timed out. tried to telnet to anywhere:25 and nothing :/

      this has been within the last 6 months

  5. Rogers! by wo1verin3 · · Score: 5, Informative

    Rogers has been doing this to a lot of my friends, I haven't gotten 'the letter' yet.

    The facts:
    1) The service is advertised as 'unlimited'
    2) They are unwilling to tell customers how much they've transferred
    3) They are unwilling to tell customers what would constitute an acceptable amount of bandwidth

    Judging by postings here, they seem to be going after some areas and no others. Here is an interesting thread.

    1. Re:Rogers! by Oliver+Wendell+Jones · · Score: 4, Informative

      Go to Analog X and download a free program called NetStat Live. The program shows your current CPU utilization, upload and download transfer rates over time *and* tracks your total amounts up/downloaded for the month.

      I've been using it for a couple of years and it works flawlessly.

      --
      A computer once beat me at chess, but it was no match for me at kick boxing -- Emo Phillips
    2. Re:Rogers! by Kierthos · · Score: 1

      So I have to wonder how much things like MMORPGs take up? I mean, if someone is playing EQ or DAOC or SWG for hours at a stretch, every day, is their ISP going to holler at them? Or is it relatively small change, compared to some other type of loser downloading movies in his parent's basement?

      Kierthos

      --
      Mr. Hu is not a ninja.
    3. Re:Rogers! by wo1verin3 · · Score: 1

      >>Did you read your acceptible use policy and
      >>service level agreement? You shouldn't sign on
      >>the dotted line until you read the got dang
      >>contract. Didn't your mother ever teach you
      >>anything?

      I signed the contract when I was 17 and the installer said he didn't care, In Canada a minor can't be held responsible for a contract. In addition, since this deals with a non-necessity of life (food, water, shelter), the parents can't be held responsible.

      >> Just check your Kazaa log.

      a) I don't use Kazaa, but also I haven't recieved the letter YET although I use a large amount of bandwidth

      b) Kazaa doesn't log bandwidth information

      c) What does that have to do with anything really?

      >> Sure it isn't in your contract?

      Yes.

    4. Re:Rogers! by Anonymous Coward · · Score: 0

      I can't say for sure, but the graphics are rendered on your computer, so only the information about other characters and things in the world are sent back and forth over the web right?

      Assuming i'm not wrong, that would not be too much of a bandwidth hog... but can anyone verify/tell me i'm an idiot?

    5. Re:Rogers! by GoofyBoy · · Score: 1

      The funniest thing was that when Sympatico had bandwidth restrictions, people were jumping to Rogers.
      Now Rogers has restrictions and Sympatico removed theirs.
      And Sympatico handled it better (you could see online what your usage was, you could upgrade to different tiers, they will just charge you more not kill you off)

      --
      The surprise isn't how often we make bad choices; the surprise is how seldom they defeat us.
    6. Re:Rogers! by wo1verin3 · · Score: 1

      I use Bandwidth Monitor Pro, but the point is that they are advertising an 'unlimited' service and they are not offering that service.

      I don't have a problem with limits, but they need to be given to the customer.

      Imagine a road with no speed limit, and you then get stopped for speeding. How fast were you going? It doesn't matter, it was too fast.

    7. Re:Rogers! by wo1verin3 · · Score: 1

      When I play a game like C&C Renegade for 5-6 hours on a weekend (geek, I know), it hits several hundred MB.

    8. Re:Rogers! by bogie · · Score: 1

      What about Network traffic? Is that app smart enough to tell the difference between the two? Considering I stream MP3's/videos and transfer files all around my network I don't see how that would work.

      --
      If you wanna get rich, you know that payback is a bitch
    9. Re:Rogers! by wo1verin3 · · Score: 1

      >>And Sympatico handled it better (you could see
      >>online what your usage was, you could upgrade
      >>to different tiers, they will just charge you
      >>more not kill you off)

      They were also very clear that there WAS a limit or cap. Ask the sales people, and they'll tell you there is no cap. Ask the technicians, and they'll tell you there is a cap but they don't know what it is.

    10. Re:Rogers! by harlows_monkeys · · Score: 1

      EQ and DAoC use about 7 megs an hour.

    11. Re:Rogers! by Anonymous Coward · · Score: 0

      Install it on your gateway, butt breath.

    12. Re:Rogers! by Anonymous Coward · · Score: 0

      I signed the contract when I was 17 and the installer said he didn't care,

      If your contract is not valid, then your ISP is not obligated uphold their end of the contract either. So quit complaining. Retard.

    13. Re:Rogers! by Anonymous Coward · · Score: 0

      the gateway is a freebsd router assmunch

    14. Re:Rogers! by Anonymous Coward · · Score: 0

      NetStat Live is a oog dprogram, but I think the transfer counters aren't larger than 32-bit. I've managed to roll over the transfer counter a few times within a few days.

    15. Re:Rogers! by basic0 · · Score: 1

      "Yeah Bob, look at how fast my Rogers cable downloads the latest streaming news videos from the Interne--what? I've been cut off!? Well I'm just gonna have to call those jerks and give them a piece of my mind on my Rogers/AT&T phone...what? no service?! BAH! Screw it Bob, let's just go watch some Rogers cable TV instead.."

    16. Re:Rogers! by Oliver+Wendell+Jones · · Score: 1

      If you're rolling the counter then you are probably exceeding the limits of your ISP (if they have any). :-)

      --
      A computer once beat me at chess, but it was no match for me at kick boxing -- Emo Phillips
    17. Re:Rogers! by Lord+Ender · · Score: 1

      Isn't false advertizing a crime? Couldn't you sue them for that? I think a little threat could get your friends' internet access back.

      --
      A slashdotter who didn't build his own computer is like a Jedi who didn't build his own lightsaber.
    18. Re:Rogers! by Phil+John · · Score: 1

      Then your problem is sorted, there are SO many ports for FreeBSD that can do that sort of thing...hang on a minute:

      [SSH's into FreeBSD gateway/firewall]

      Here you go:

      /usr/ports/net/bandwidthd

      Try that out for size...behold the Power of FreeBSD ports! :o)

      --
      I am NaN
    19. Re:Rogers! by Preylude · · Score: 1

      I wrote up a lengthy analysis of the Rogers problem after I personally received "the letter".

    20. Re:Rogers! by jjhlk · · Score: 1

      I'm with Shaw, which used to have some connections with Rogers, iirc. In the past the download limit was 20GB/month, and the upload was probably 2GB/month. Eventually the limits ceased to exist, although they will still act if you download too much. If you read the EULA (which I have many times), it states that the service has no monthly limits, but it suggests that you download with the same limits that their small business package has.

      My friend got in trouble with them once when he was hosting a CS server which had players 24/7 - upload up to 80GB I seem to remember. He got out of trouble by removing the server.

      I got a letter myself, but it the wording made it seem more like concern that I may have become an xdcc bot, or something similar. I was going to ignore it, but my mom ended up phoning them. Don't know what happened but I never changed my ways. At most I've downloaded 80GB/month and uploaded as little as necessary (for BT and emule - emule is limited at 1KB/s but it thinks it has 30KB/s up) which may be 20GB. I think confusion is an excellent way to get out of anything; they've always given second chances to my knowledge. Further in the past I got in trouble for hosting a website, so I've really gotten two strikes against me.

      But after sifting through their EULA lots, there are no usage limits. If you do go really high, they reserve the right to take action, however (EULA wording, may have little legal validity). They also limit some types of access. You can't host servers for other people (servers meant to be personal are Ok - ftp from school to grab files, etc). You can't download copyrighted material that you've got no right to (funny I thought that was covered in the copyright act of Canada - maybe they listed it under valid termination reasons..).

      Since you're dealing with people, there are ways to bluff and lie through it all.

  6. Bandwidth limits? by kidgenius · · Score: 3, Interesting

    Supposedly, Cox has a bandwidth limits of like 10GB of downloads a month. I know for a fact that for the past 6 months, I have definately exceeded that. And it's not necessarily illegal activity. I've d/led various linux ISOs for a Linux Installfest. I've downloaded "safe" music through mp3.com, dmusic.com, etc. I'm also always downloading new software to try out in Linux to see what's out there. Add this all to my regular surfing, and I wouldn't be suprised if I was over a "limit" of sorts. The thing is, I've never once received a letter, but other people I know have. I'm curious how they go about deciding who to send letters to.

    1. Re:Bandwidth limits? by Future+Man+3000 · · Score: 4, Insightful
      It's quite possible that the differentiation is made on the upload rather than the download -- P2P may be more likely to get you tagged and complained to, whereas pulling gigs of Linux software and Microsoft service packs and the like do not. Cable ISPs have a (technical) issue with upload bandwidth that DSL or analog modems do not, so I've heard from a few sources, although I'm quite curious to know what it is if anybody can tell me.

      I don't think this is a good thing. The Internet relies as much on give as take, and pushing a download-only network is a horrible concept and would hurt everybody involved in the long run.

      --

      I never vote for anyone. I always vote against.
      -- W.C. Fields

    2. Re:Bandwidth limits? by Anonymous Coward · · Score: 0

      Ok, let's can the crap for 5 minutes. 10 GB is a SHITLOAD of mp3's. If you downloaded redhat linux ISO's that's 5 cds at 630MB each. That puts you at 3.15GB. You doing this 3 times a month?

      Nobody uses 10GB a month unless they are P2P'ing GOBS and GOBS of files or have a serious business need for bandwidth. In that case, you should probably buy a business account.

      Chances are, you aren't getting a letter because you don't have Kazaa running 24x7 sharing 5000 files. Contrary to popular belief, copyright violation and illegally downloading files is against most acceptible use policies (as well as the law).

      l8,
      AC

    3. Re:Bandwidth limits? by Luveno · · Score: 1
      I don't think this is a good thing. The Internet relies as much on give as take, and pushing a download-only network is a horrible concept and would hurt everybody involved in the long run.

      I agree, however in the case of "last mile" providing, I don't see it as that bad. If you have something to publish, get some web hosting space.

    4. Re:Bandwidth limits? by sweetwayne · · Score: 1

      I was running an ftp server out of my apartment when I was with cox. At one point, I was uploading over 2 gigs per day. I knew that servers were off limits, but they never said anything until the traffic got so heavy. They never sent a letter though, just an email telling me that since I was utilizing port 21, I must be running an ftp server, and to please cease such activities. So I went back to uploading to usenet, which they never said anything about, maybe because newsgroups weren't really covered in the tos.

      --
      This sig intentionally left blank...
    5. Re:Bandwidth limits? by jjhall · · Score: 1

      Why pay another $20 per month or more for a few MB of web space when you don't need five 9s reliability? For my personal web page for my family members and a few friends, cable modem reliability is enough. And I have gigs of available space.

      Point is, I am paying for the bandwidth and connection, I should be able to do what I want with it, as long as it is legal. My provider should not be able to say I can do this and this, but not this. If they think I will be causing bad service to other users because of too much upload/download, etc... Then fine, put a speed limit on the contract and use QoS to enforce it on everybody. That is what QoS was designed for. Put a high priority on e-mail, gaming, and web browsing, put FTP and file sharing, newsgroups, etc. on a lower priority. As high priority traffic increases, lower priority speed decreases. I'm sure most everyone would be happy with this solution, as long as it was stated up front.

      Cable providers are simply using these letters as a way to cop out of their committment to maintain and expand their networks. Why upgrade the network to give everybody better service when they can kick a user or two off and provide marginal service for the remainder? They can do that all they want until they get competition.

      Unfortunately when I moved a few months, I was forced to give up DSL. Right now, Dialup is the only option I have. Cable finally gave me an install date and time about 2 hours ago when I called. I still get to wait until 1/6 for the install. But I can promise, that if my cable provider tries anything like this, off to another option I go. If DSL isn't yet available, there is a wireless provider in my area. They are slightly more expensive, but if ther service is better, it will be worth it.

      Jeremy

    6. Re:Bandwidth limits? by WhiteDragon · · Score: 5, Interesting
      The issue with cable and uploads is that the FCC won't allow transmitters of more than a certain power on cable television lines w/o a license. When you upload, your cable modem is using its builtin low-power transmitter to push the data onto the wire. The cable company's central office does have an FCC license, so they can broadcast a much more powerful signal down the line to you, and in fact just broadcast everybody's downstream packets on the same channel (so in the past you could sniff the network and see anyone else's traffic, but they have added a little bit of logic to prevent that). The problem comes when multiple customers are trying to upload at the same time, each with their weak signal. In order to prevent multiple transmissions from colliding with each other, a time slicing multiplexing scheme is used. In other words, each cable modem attached to a given central office (Cable Modem Termination System, or CMTS) gets a certain time window to transmit. Quoting from How Stuff Works' article on How Cable Modems Work:

      The downstream information flows to all connected users, just like in an Ethernet network -- it's up to the individual network connection to decide whether a particular block of data is intended for it or not. On the upstream side, information is sent from the user to the CMTS -- other users don't see that data at all. The narrower upstream bandwidth is divided into slices of time, measured in milliseconds, in which users can transmit one "burst" at a time to the Internet. The division by time works well for the very short commands, queries and addresses that form the bulk of most users' traffic back to the Internet.

      A CMTS will enable as many as 1,000 users to connect to the Internet through a single 6-MHz channel. Since a single channel is capable of 30 to 40 megabits per second (Mbps) of total throughput, this means that users may see far better performance than is available with standard dial-up modems. The single channel aspect, though, can also lead to one of the issues some users experience with cable modems.

      That is why uploads with a cable modem aremore limited than downloads.
      --
      Did you mount a military-grade, variable-focus MASER on an unlicensed artificial intelligence?
    7. Re:Bandwidth limits? by Anonymous Coward · · Score: 0

      Wrong! My cablemodem is rated to 42/10 mbits. Upload is not a problem. The cost of bandwidth in the real world is expensive. They make the money by using transparent proxies and betting that the average person isn't pushing full throttle.

      Don't argue the flatness of the headend. They could use a switched technology. Hubs are so 1980s. BTW: I pay into a T1 a couple of my friends have. I use the cablemodem at home.

    8. Re:Bandwidth limits? by madcow_ucsb · · Score: 1

      Somewhat unrelated, but maybe someone knows...

      Why are ADSL uploads so f'd up?

      I've had dsl in a few places (both thru Verizon and SBC/PacBell) using 768/256, 1500/256, and 1500/384. Ok so uploads are slow. I can deal with that. But when I *do* decide to upload, not only is that slow, but I get *major* slowdowns on my dowloads and typically start getting packet loss too. Am I just *that* unlucky or is there some reason that uploads just blow? Makes it so I can't ever have people ftp into me cuz suddenly the other guys who share my connection start bugging me because the internet stopped working. And god help you if you open up BitTorrent....

      Never had that problem when I was on cable...

    9. Re:Bandwidth limits? by Anonymous Coward · · Score: 0

      b/c you aren't sharing the loop with anyone else.

    10. Re:Bandwidth limits? by cableshaft · · Score: 1

      Same thing happens to me. Anybody know the techno reason for this?

      --
      Creator of the popular web game Proximity
    11. Re:Bandwidth limits? by Electrum · · Score: 1

      Ok so uploads are slow. I can deal with that. But when I *do* decide to upload, not only is that slow, but I get *major* slowdowns on my dowloads and typically start getting packet loss too.

      This is because your modem has a built in buffer. Say your upload speed is limited to 16k/sec and the modem has a 32k buffer. If you were maxing out the upload bandwidth, it would take a full two seconds for a packet to traverse the buffer.

      If you are using a router, configure the router to limit upload traffic to a smaller amount than your upload limit. There a script for Linux that tries to do this (sometimes it works, sometimes it doesn't).

    12. Re:Bandwidth limits? by jjhall · · Score: 1

      The way it has been explained to me, is that when you download, your upstream is required for acknowledgement packets. If your upload is taking up all of the upstream bandwidth, you will start to see packet repeats on your download, because the sending server isn't getting its acknowledgements. While technically you may not actually be losing packets, since the server is re-sending them, they are translated as such.

      That is not a very technical explanation, but that is my understanding. I could be wrong, and if I am, I would definitely like to learn the correct information.

      Jeremy

    13. Re:Bandwidth limits? by Creepy+Crawler · · Score: 1

      Try reading how TCP works. It works by ACKnologing packets. Those go the upstream, so if you eat the upoad, you can send data through TCP.

      --
    14. Re:Bandwidth limits? by Obfuscant · · Score: 3, Informative
      When you upload, your cable modem is using its builtin low-power transmitter to push the data onto the wire.

      No, I'm sorry, this is just silly. Bandwidth is not related to power. A one milliwatt signal can carry just as much data as a one megawatt signal. This is not why uploads are slower. And the only FCC licensing required for cable-based RF systems are the type certifications that measure radiated signals. You can run an unlicensed megawatt signal into a cable -- as long as you keep it in the cable.

      The real reason is the TDMA -- time division multiple access -- used on the upstream. It's not an issue of the collision of weak signals, the signals would collide no matter how powerfull they were.

    15. Re:Bandwidth limits? by Anonymous Coward · · Score: 0

      Someone correct me if I'm wrong, but due to line capacitance doesn't greater power translate to a faster theoretical maximum slew rate, and thus potentially greater bandwidth? I thought that was the whole reason that proc manufacturers are looking at low K dielectrics - by lowering capacitance and increasing line isolation, they can push faster signals. Also, so-called 56k modems are unable to actually push 56k at the power levels that keep them under FCC radio emissions guidelines.

    16. Re:Bandwidth limits? by Anonymous Coward · · Score: 0

      No, I'm sorry, this is just silly. Bandwidth is not related to power. A one milliwatt signal can carry just as much data as a one megawatt signal

      you sure you factored in the SNR? Lower power => lower SNR at the receiver => higher ISI => Lower BW.

      not silly after all!

    17. Re:Bandwidth limits? by orz · · Score: 2, Informative

      Bandwidth is a function of signal-to-noise ratio, which is proportional to power.

    18. Re:Bandwidth limits? by Anonymous Coward · · Score: 0

      No idea if cable companies have really an issue with upload. Currently I am using Hong Kongs iCable service - and I am downloading at up to 500 kB/s, and my upload record is currently like 200 kB/s (yes, kilobytes that are all the way). So to me it doesn't seem they really have an upload problem, at least the cable internet technology is not in the way.
      Oh and be reminded that Hong Kong is an incredible packed place. The building I live in has only 15 floors, many are up to 40, so every access point must have many users. Broadband is really popular here.

      Wouter.

    19. Re:Bandwidth limits? by WhiteDragon · · Score: 1

      ok, that makes sense. And as for the fcc thing, I thought there was a regulation like that but I could be wrong. The reason I thought it was there was because I seem to remember encountering that problem when I was in high school and we had a tv show on the public access channels, and I thought I remembered having to worry about the power of the signal being too high. I may be completely smoking crack about that though.

      --
      Did you mount a military-grade, variable-focus MASER on an unlicensed artificial intelligence?
    20. Re:Bandwidth limits? by anthonyrcalgary · · Score: 1

      Shaw (in Calgary) doesn't care. I've got their basic business package, 50 gigs/month up and down combined.

      One of their techs told me that their modems can adapt to use more bandwidth for up when needed. I have no way to verify that. In my experience, uploads won't go faster than 60 k/s or so, while downloads can saturate the 10 megabit half-duplex line. Even if the modems can adapt, they probably devote more bandwidth to downloads for obvious reasons.

      OT, their business support is absolutely first rate. Over the years I've dealt with them several times. I always offer (where appropriate) to hook up a computer with a supported OS directly to the modem, but they've never had me do it... I dunno what their Linux policy is, but when they hear OpenBSD they just go "No, that's fine.".

      --
      When someone might yell at me, it has to be OpenBSD.
    21. Re:Bandwidth limits? by Unleashd · · Score: 1

      Forgive me if I'm wrong but I believe that power is related to bandwidth because it would take a larger channel to transmit more data which involves more signal going over the line at once.

      I think basically what I'm trying to say is that it would take more power to fill a 12 MHZ channel than a 6 MHZ channel.

      (just my 2 cents)

      --
      We don't need no stinking sig!
    22. Re:Bandwidth limits? by Obfuscant · · Score: 1
      I think basically what I'm trying to say is that it would take more power to fill a 12 MHZ channel than a 6 MHZ channel.

      What do you mean by "fill"? If you mean to produce the same amount of signal covering twice as large an area, then yes, you'd be using twice the power.

      But that's only because you chose to use twice the power. If you use the same amount of power over twice the frequency range, then you have the same power but twice the available bandwidth.

      Now, someone else commented that signal to noise ratio is proportional to power, and that is relevant to a point. For a pure analog signal, that's relevant. However, the data signal is, while analog at its heart, still digital. That means you are no longer really concerned with s/n ratios, but with bit error rates. You see, an analog representation of ones and zeros can have quite a bit of noise on it without degrading the encoded digital data.

      Here's a thought experiment. You have a system that defines any voltage > 5V as one, less than -5V as 0, and in between is an error. Your transmitter sends +-10V signals, and has .1V of noise. No problem. The S/N ratio is 100.

      Now cut the sending voltage by 10, but keep the .1 V noise. Your S/N is now 10. You also need an amplifier at the receiver, which amplifies the incoming signal, and noise, by 10. Your S/N is still just 10, but you've not degraded the digital component. Your receiver is seeing 10 +/- 1V for a digital one, -10 +/- 1V for a zero.

      And that shows that S/N is not really proportional to power. The S/N changed by a factor of 10, but the power decreased by a factor of 100. The power of a signal is proportional to the square of the current, and the current is proportional to the voltage. Change the voltage by 10, that's a change of 10*10 in the power. (E=IR and P=IIR)

      So, yes, if you are operating your system at so low a power that you have a bit error rate that cannot be corrected by error correction codes, then you will need to increase power if you increase bandwidth. But most systems are not operated at that extreme.

    23. Re:Bandwidth limits? by jjhall · · Score: 1

      Thanks for the confirmation. But don't you mean "if you eat the upload, you can't send"?

  7. Reality check by JessLeah · · Score: 3, Insightful

    We are 'little people'. They are big corporations. They could redefine 'unlimited' as 'up to 1GB of traffic per month', and frankly, none of us on here have a snowflake's chance in Hell of seriously combating it.

    Let's not get any delusions of grandeur here. Eventually, this is going to be the Standard Operating Procedure for all ISPs. Then what are you going to do-- "vote with your wallet" by going to another ISP who'll be just as bad?

    Sorry to be so pessimistic, but this is the way things are, as far as I can see.

    And if you think I'm being unrealistic: Well, I can remember a time when you'd call up an ISP and actually be able to talk to a knowledgeable techie... that's obviously in the past now. And don't tell me about your wonderful local ISP. You know damned well how rare those are now.

    1. Re:Reality check by Anonymous Coward · · Score: 0

      They could redefine 'unlimited' as 'up to 1GB of traffic per month', and frankly, none of us on here have a snowflake's chance in Hell of seriously combating it.

      Fortunately, there are laws against fraud. Sue the bastards for false advertizing.

      And if you think I'm being unrealistic: Well, I can remember a time when you'd call up an ISP and actually be able to talk to a knowledgeable techie...

      You don't want to talk to a techie. You want to talk to a lawyer about a class action lawsuit.

    2. Re:Reality check by JessLeah · · Score: 1

      There are laws against fraud, yes. There are also laws protecting our right to Fair Use. Tell that to the RIAA, the MPAA, the BSA, and every company using the DMCA as a defense...

      Laws in America follow the Golden Rule: (S)he who has the gold makes the rules.

    3. Re:Reality check by shylock0 · · Score: 4, Insightful

      Actually, voting with your wallet really does work. If there is a market for something, it will exist. That's the beauty of capitalism. So, if there's a market for truly unlimited access, there will be ISPs who offer it -- possibly at a premium, possibly not. You get what you pay for.

      --
      Statistically speaking, there's a 99.998% chance that my IQ is higher than yours. Get over it.
    4. Re:Reality check by trentblase · · Score: 1

      The most we can do, other than switching companies, is get them to stop advertising the service as "unlimited", and possibly apply a "truth in advertising" type fine. That's not a very big win, IMO.

    5. Re:Reality check by JessLeah · · Score: 1

      Ah-- almost forgot. I should note here how INCREDIBLY easy it would^Wwill be to tar-and-feather anyone who complains about this shameless redefinition of the word "unlimited" as a "file-sharing hacker" and a "thief". Cue patronizing brow-beating about "capitalism" and being a good "consumer" here.

      Remember what a certain modern leader said: "There ought to be limits to freedom." This is the same concept. It's currently in vogue.

    6. Re:Reality check by eggoeater · · Score: 1

      Not when you only have two high bandwidth ISPs in your area. I have DSL access from verizon. I use to have cable-modem from Charter but they were horrible on up-time and real bandwidth. Verizon is 1000% better.
      I have two choices, one of which isn't really a choice. Luckily Verizon has good service.
      -Steve

    7. Re:Reality check by Moofie · · Score: 1

      That's a very, very pretty thing to think.

      I have exactly two options for broadband at my house. One is a really crappy DSL connection. The other is Comcast cable. If Comcast started messing with my terms of service, I would have no alternatives.

      The free market is a great idea. I'd love to see one someday.

      --
      Why yes, I AM a rocket scientist!
    8. Re:Reality check by JessLeah · · Score: 1

      Really? So where's the alternative to Microsoft Windows and Microsoft Office that will run ALL Windows programs and properly open ALL Office documents?

      ...That's what I thought.

      You think we live in a free market? Do you really think that Microsoft Windows would have a 95% desktop market share in a "free market"?

    9. Re:Reality check by trentblase · · Score: 1

      Indeed, you often only have to look as far as the ISP's "business account" to get rid of caps and limitations on "servers" (which most ISPs have).

    10. Re:Reality check by JessLeah · · Score: 1

      I was merely making a point. What precisely is my "agenda"-- opposing the accumulation of vast, unearthly amounts of power and money by titanic corporations?

      My point is-- with sufficient funds, American law is QUITE malleable. For that matter, so is language. Look at what the mass media has done to the word "hacker", for instance.

    11. Re:Reality check by Anonymous Coward · · Score: 0

      opposing the accumulation of vast, unearthly amounts of power and money by titanic corporations

      You have some kind of hippie anti-establishment agenda. You're concentrating on how horrible corporations are, but look the other way when it comes to individuals. The individuals who pirate (the number of which is quite substantial) are just as culpable as the RIAA/MPAA/etc. in the whole situation. You shouldn't blame the companies, you should blame the people that made the companies feel like they had to go to such extreme measures in the first place. Don't believe me? Would all of this DRM shit be necessary if there was no piracy? Cause and effect, my friend.

      Look at what the mass media has done to the word "hacker", for instance.

      Wow, are you actually going to whine about that? Get over it already, it's got a negative connotation, and no amount of fighting is going to fix that.

    12. Re:Reality check by Tony · · Score: 1

      You're new to capitalism, aren't you?

      --
      Microsoft is to software what Budweiser is to beer.
    13. Re:Reality check by owlstead · · Score: 1

      They are big corporations. They could redefine 'unlimited' as 'up to 1GB of traffic per month'

      Maybe in the US, but I doubt it. Over here in the Netherlands that would be seen as false advertising. Over here all the ISP's are talking about "broadband access" and "fair use policy" or FUP.

      If you read "fair use policy" you can assume there is some limit to what you can download; the problem is obviously how to know you are over that limit.

      Currently only very few people have been warned, and even less have been disconnected (none that I know off). These guys were downing huge amounts of illegal software though (when asked personally).

      My (largisch in dutch terms) ISP has never really acted too much on their FUP anyways. As long as the speeds double every so many months, they don't really need to either.

    14. Re:Reality check by cheezedawg · · Score: 1, Insightful

      So where's the alternative to Microsoft Windows and Microsoft Office that will run ALL Windows programs and properly open ALL Office documents?

      So? There are viable alternatives to all of those.

      You think we live in a free market? Do you really think that Microsoft Windows would have a 95% desktop market share in a "free market"?

      A company becoming a monopoly is not a market failure. Whether you like it or not, Microsoft became a monopoly because everybody wanted to buy their OS. OEMs would not have agreed to exclusive Microsoft contracts unless their customers wanted Microsoft products.

      --
      "The defense of freedom requires the advance of freedom" - George W Bush
    15. Re:Reality check by Anonymous Coward · · Score: 0

      dude- you are kind of kookey. It sounds like you have been huddled in your apartment for months without any other human contact just dreaming up conspiracies.

      If you want some advice, I think you should take a shower and go outside. Get some sun, and talk to some real people. You need to get back to reality.

      Just trying to help.

    16. Re:Reality check by JessLeah · · Score: 1

      There is no "conspiracy" necessary for large corporations to, independently of each other and yet in parallel...be assholes.

      Most people are stupid and cruel. Do you think there's some vast conspiracy to be stupid and cruel? No. It's just the way things are. Same deal...

    17. Re:Reality check by harlows_monkeys · · Score: 4, Funny
      If there is a market for something, it will exist. That's the beauty of capitalism

      OK, so where can I get a warp drive, transporter, replicator, and holodeck?

    18. Re:Reality check by jazman_777 · · Score: 1
      Not when you only have two high bandwidth ISPs in your area.

      So get a T1.

      --
      Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.
    19. Re:Reality check by Anonymous Coward · · Score: 0

      So does this mean you are going to go outside and get some fresh air and human contact?

    20. Re:Reality check by Anonymous Coward · · Score: 0

      Laws in America follow the Golden Rule: (S)he who has the gold makes the rules.

      It's he, not (s)he, not she/he, not he/she, not them...HE. Pick up a fucking grammar book.

    21. Re:Reality check by MrAngryForNoReason · · Score: 1

      They are big corporations. They could redefine 'unlimited' as 'up to 1GB of traffic per month', and frankly, none of us on here have a snowflake's chance in Hell of seriously combating it.

      Actually we do have a chance, NTL in the UK tried to impose bandwith caps last year on their 600kpbs and 1Mb connections. After a petition with thousands of signatures and vast uproar about their supposedly 'unlimited' service they suddenly stopped talking about it. They never admitted to dropping the caps but they certainly stopped enforcing them.

      It shows that if enough people complain then you can change things. I believe one of the most persuasive things done was someone finding out the e-mail addresses of the NTL board of directors who were swamped with complaints about the caps. Don't complain to the support people, they don't care, hit as high as possible.

    22. Re:Reality check by Syberghost · · Score: 1

      OK, so where can I get a warp drive, transporter, replicator, and holodeck?

      They're on backorder. If you aren't on the waiting list already, you're gonna REALLY have to wait.

    23. Re:Reality check by Spirit+of+the+North · · Score: 1

      I would love to have unlimited... I get 5gb download a month and if my upload at anytime during the month is higher then my download... my internet gets instantly cut! And usually takes a few days and a dozen phone calls to get it up again. Also the cable company charges $65 canadian a month plus it hardly ever works at speeds higher then 50kb/s. But what can i do.. they hold the monopoly in the Territory and I'm just one of the thousands of people dealing with the same ISP

    24. Re:Reality check by JessLeah · · Score: 1

      Fuck the grammar book. I'm a female, and I CHOOSE to ignore the sexist leanings of the English language. I also CHOOSE to say "humankind" instead of "mankind".

    25. Re:Reality check by Anonymous Coward · · Score: 0
      "We are 'little people'. They are big corporations. They could redefine 'unlimited' as 'up to 1GB of traffic per month', and frankly, none of us on here have a snowflake's chance in Hell of seriously combating it."

      Try telling that to Bell Sympatico. When they instituted a bandwidth cap, they began losing upwards of 100 customers per DAY. You see, the rival cable company offered a broadband connection which was twice as fast for five dollars less per month. And there are no caps.

      It wasn't long before the cap was rescinded. Vote with your dollars. And when you leave a service you don't like, tell them WHY you're leaving. Enough people can bring change.

    26. Re:Reality check by Anonymous Coward · · Score: 0

      SpeakEasy.

    27. Re:Reality check by Anonymous Coward · · Score: 0

      Wahh wahh wahh. HuMANkind.

    28. Re:Reality check by Anonymous Coward · · Score: 0

      Here's an idea - with WiFi equipment, is it not possible to make a neighborhood into a WAN? And connect to other neighborhoods? Remember back before AOL, when the Internet was UUCP? ALl it takes is some bright light to write some bulletproof store-and-forward P2P package that works over WiFi, allows the local use priority, and we can have a coast-2-coast network that will send email nearly as fast, and with a few really high bandwidth access point to the wired net we might get a totally independent Internet.

    29. Re:Reality check by Azure+Khan · · Score: 1

      ....I'm not exactly sure what you're saying. I'm *not* a conspiracy theorist, but you would be a bald-faced liar if you tried to tell me that law and justice are NOT increasingly becoming a commoditized industry. There is no recourse for the common man against the corporation, and many corporations can sue you, and unless the suit is COMPLETELY AND TOTALLY FROM LEFT FIELD WITHOUT A SINGLE SHRED OF MERIT, which is unlikely, you have no recourse to seek greivance from them. Most judges will tell you that you're not guilty, but "from the evidence", the company was justified in at least pursuing it.

      Corporations increasingly run the show in this country, and that's a shame. They have more rights than a person, now, and that's also a shame.

      --

      --- I'm going sane in a crazy world.
    30. Re:Reality check by OrcishSpacesuit · · Score: 1

      OK, so where can I get a warp drive, transporter, replicator, and holodeck? I can have them delivered within a week, but it does come at a premium. All prices in plutonium, excepting the delivery charge, which comes to 1 flux capacitor per order.

    31. Re:Reality check by Anonymous Coward · · Score: 0

      It's only seems sexist because you're a stupid twat. "he" is neuter when used in that respect...which means it does not connote gender. There's no sexist leaning inherent in the language, it all comes from your own delusions. You can't just make shit up because you're a whiney bitch.

    32. Re:Reality check by silicon+not+in+the+v · · Score: 1
      The most we can do, other than switching companies, is get them to stop advertising the service as "unlimited", and possibly apply a "truth in advertising" type fine. That's not a very big win, IMO.
      What?! That would be a great win. In fact, that is what most of us are saying we want on this forum. Companies lie about what service they are offering, and then the customer gets screwed when they find out its not what they paid for. I would be totally satisfied if we could just have honest advertising, so we could see that this provider offers real unlimited for $60 a month and that one provides up to 10GB download /month for $25. That is giving freedom and choice to the consumer.
      --
      We may experience some slight turbulence and then...explode. -Capt. Mal Reynolds
    33. Re:Reality check by devnull17 · · Score: 1

      Try here.

    34. Re:Reality check by dcocos · · Score: 1

      This assumes a "free and open market" the two current methods for people get broadband are from cable companies and telephone companies both of which have a near monopoly on the market. The reason you don't often hear about this from the telcos is because they have to give fair access to thier lines where as the cable companies don't. And many people don't have the ability to choose between cable and telco.

    35. Re:Reality check by gobbo · · Score: 1

      I think that only a few people are cruel, a few are stupid, but most are confused and misinformed or are stuck in lousy power relations.

      The cruel people tend to take leadership... more cruelty available to those in power.

      It only takes one asshole in a thousand to mess things up. Assholes always get more airtime than they deserve.

      One PointyHairedBoss, and the whole ISP looks like a bunch of assholes.

    36. Re:Reality check by Anonymous Coward · · Score: 0

      I guess this would be a case of the supply and demand curves not meeting in the middle.

      What the parent implied is that if there is a point on the supply/demand graph that is shared between the two curves, that product will be sold at or near that price.

    37. Re:Reality check by Anonymous Coward · · Score: 0

      I will gladly sell you my warp drive, transporter, and replicator.

      Just send a check for $1,000,000,000,000,000,000,000 plus shipping and handling ($1,000,000,000) to:

      Anonymous Coward
      P.O. Box 0
      Podunk, TX

    38. Re:Reality check by Anonymous Coward · · Score: 0

      I'm a female

      I call bullcrap.

    39. Re:Reality check by atrader42 · · Score: 1

      I understand there's a gentleman out looking for parts for his time machine. Perhaps he can point you in the right direction.

    40. Re:Reality check by Moofie · · Score: 1

      Not available to me. Sorry.

      --
      Why yes, I AM a rocket scientist!
    41. Re:Reality check by inf0rmer · · Score: 1

      Over here, but you'll have to agree to the terms of my AUP ;)

    42. Re:Reality check by rhuntley12 · · Score: 1

      And a female companion, oh wait, just down the street.

    43. Re:Reality check by Anonymous Coward · · Score: 0

      It's only seems sexist because you're a stupid twat. "he" is neuter when used in that respect...which means it does not connote gender. There's no sexist leaning inherent in the language, it all comes from your own delusions. You can't just make shit up because you're a whiney bitch.

      It's not because you don't have a girlfriend that you have to vent off your frustration in public.

      I suggest masturbation.

    44. Re:Reality check by Anonymous Coward · · Score: 0

      You can invent them yourself and make a killing. That's the beauty of capitalism.

    45. Re:Reality check by shylock0 · · Score: 1
      I'd just like to point out, the original thread concerned dial-up (*not* broadband), in which case my generalization about the market is pretty much correct, because dial-up access really is a free and open market. IMHO, monopolies aren't capitalist. They're facist.

      Even so, your generalization about broadband access is entirely incorrect. Anywhere you can get cable or DSL, you can also get frame relay or T1 run to your house. Sure, it costs more -- but again, the market.

      --
      Statistically speaking, there's a 99.998% chance that my IQ is higher than yours. Get over it.
    46. Re:Reality check by shylock0 · · Score: 1
      IMHO, monopolies aren't capitalist. They're facist. It's true. You name a (realistic) market need -- i.e., something people are willing to pay for and that can be created *within the bounds of law* -- that somebody hasn't tried to sell.

      Even so, anywhere you can get cable or DSL, you can also get frame relay or T1 run to your house. Sure, it costs more -- but again, the market.

      --
      Statistically speaking, there's a 99.998% chance that my IQ is higher than yours. Get over it.
    47. Re:Reality check by shylock0 · · Score: 1
      Umm, actually, yes. For a long time, Microsoft had the best product available. *best* does not mean perfect, it just means best. Then Microsoft had problems. So other OSs and Office Suites (OS X, Linux, OpenOffice) came to the fore. Sometimes market monopolies take a while to erode. But they are only eroded by superior products. CIP: the resurrection of the Mac and OS X.

      The economics of "equal alternatives," which is what you are essentially describing, does not exactly function the way traditional systems might. The truth of the matter is, the market for both of those things you mention is extraordinarily small. Most people who want an OS that runs Windows programs and opens Microsoft Office docs are perfectly content to run Microsoft Windows and Microsoft Office. The problem is, you can't phrase things in those economic terms.

      A better way to phrase the question is "a better operating system" or "a better office suite" both of which are (market generic) descriptions for things to which there is a market.

      Back to the ISP issue: using "ISP" as a generic market category, we can say that some people would fine "truly unlimited" ISPs to be suprerior to limited ones. Thus, a market for truly unlimited ISPs will probably exist, providing that there is no market monopoly (which will always be true of dialup, but is not always be true of broadband)

      --
      Statistically speaking, there's a 99.998% chance that my IQ is higher than yours. Get over it.
    48. Re:Reality check by shylock0 · · Score: 1
      First, I'd just like to point out that the original thread concerned dial-up and not broadband. With dial-up, what I said is certainly true. I will admit that its not true in monopoly situations.

      As long is you don't live in the stix (which you probably don't, seeing as you have access to BOTH cable and DSL), then you will always have the option of T1 or Frame Relay. This may be expensive, but, again, the market. Youi also probably have the option of business DSL (SDSL), which is more expensive but always unlimited, because its generally marketed for web hosting. They may be expensive alternatives, but, hey, there's the market...

      --
      Statistically speaking, there's a 99.998% chance that my IQ is higher than yours. Get over it.
    49. Re:Reality check by Moofie · · Score: 1

      Look, if there were a monopoly on cars, and you said "Well, tough! The market says that there's a monopoly, so I guess you need to go buy a train!", I'd laugh at you.

      This is the same thing.

      There is no free market. The market forces are not at work. So, therefore, telling consumers "Suck it up! Pay more money to the phone company, and like it." is not acceptable.

      --
      Why yes, I AM a rocket scientist!
    50. Re:Reality check by shylock0 · · Score: 1
      I think you're cars/trains analogy doesn't really hold; those are two products for basically two completely different purposes that have no direct-market competition.

      Nevertheless, I did a little more research. While cable broadband is pretty much monopolized (nobody really has a choice of cable company, its true), DSL ISPs are not. In my area, i have a choice of at least six DSL ISPs (Earthlink, AOL, SBC/Yahoo! (the phone company), and three local concerns), and that was just a cursory survey. Same goes for five other area codes I checked. I understand the complexities of DSL service (ISP plus telco as two different companies is an unwieldy relationship at best), but you still have choice.

      If the quality of your DSL is bad, and thus everybody is switching to cable (which is true in my neighborhood), then the telco/ISPs will likely take measures to upgrade service (if they know what's good for them, otherwise, they loose the market). This has already happened in my nieghborhood, where SBC made some major upgrades to better accomodate DSL. My neighbor gets DSL through Mindspring/Earthlink (the line is, of course, provided by SBC), and she has noticed dramatic improvements in service quality in the last six months.

      --
      Statistically speaking, there's a 99.998% chance that my IQ is higher than yours. Get over it.
    51. Re:Reality check by Moofie · · Score: 1

      Either I didn't make myself clear, or you didn't understand.

      DSL, no matter who I get it from, is unacceptably slow. I used it for a while, and I was doing VERY WELL to get 128 down. Upstream? Fuhgeddaboutit. 64k MAYBE.

      The quality of my DSL is bad. It's been bad for four years. The telco DOES NOT CARE, because they're a monopoly and they face no competition, save from the cable company which (luckily for me) does not suck.

      If the cable company starts sucking, I have no options. "Buy a T1" is not a viable option, since frankly I don't have the expertise to run it efficiently and profitably as a co-op. Nor do I have any desire to do so.

      I would like to be a consumer, choosing from a variety of competitively priced home broadband solutions. That is simply not the case in my area, therefore, in my area, the market is not free.

      --
      Why yes, I AM a rocket scientist!
    52. Re:Reality check by Anonymous Coward · · Score: 0

      Satellite?

  8. NTL cable in the UK by Space+cowboy · · Score: 2, Insightful

    proposed a bandwidth cap on "abusers" of their system, but the subsequent outcry made them reconsider...

    IIRC, the amount of data allocated would have been exceeded by downloading (for example) the Redhat CD's as ISO's...

    Simon

    --
    Physicists get Hadrons!
    1. Re:NTL cable in the UK by mr_sas · · Score: 1

      iirc at one point they had the cap set so you could do one gig a day. You could exceed that so many days a month though and even then they probably wouldn't enforece it.

    2. Re:NTL cable in the UK by leonscape · · Score: 1

      Blueyonder (Telewest) I think hasn't even considered any restrictions ( They've even upped their top speed to 2Mb). I downloaded the entire 7CD Debian Distro in just over 24 hours which is approx 4.5GB to burn it off for a friend on Dial-up.

      I think BT and AOL have got into problems over here because when you advertise "Unlimited" Trading standards gets very upset when its not.

      Something that Apple ran into not long ago.

      --


      If a first you don't succeed, your a programmer...
    3. Re:NTL cable in the UK by Elusive_Cure · · Score: 1

      topping my post,last year i got a letter from my isp (ntl) complaining about my bw usage...yep i'm guilty of downloading a couple of (legit) music videos and video-conferancing with my mates/parents....Go figure man...

      --
      Roses are red, violets are blue, most poems rhyme, but this one doesn't... ;^)
    4. Re:NTL cable in the UK by Inda · · Score: 1

      Unlucky dude.

      My record is 45Gb down and 60Gb up over the space of a month on NTL. This was achieved 3 or 4 months after they set the limit.

      The only reason I can see that they didn't chase me was because I am a very very old customer of theirs.

      I know of others who have had letters from them. They were new customers.

      Who knows?

      You have been unlucky.

      --
      This post contains benzene, nitrosamines, formaldehyde and hydrogen cyanide.
  9. Oh Come ON by Anonymous Coward · · Score: 3, Insightful

    Some of the letters hint that high bandwidth usage may imply illicit activity.

    Like it or not, 90% of those people who have high bandwidth usage are using it for illicit activities.

    1. Re:Oh Come ON by Decameron81 · · Score: 4, Insightful
      Like it or not, 90% of those people who have high bandwidth usage are using it for illicit activities.


      Game demos, movie previews, trailers, free songs, linux distributions and similar free software, drivers, video and audio conferencing software, internet radio clients, multiplayer games, chatting software, swf animations, etc etc etc.

      Nowadays "suspicious" means "guilty" to a lot of people, doesn't it?

      Diego Rey
      --
      diegoT
    2. Re:Oh Come ON by SimonWaltr · · Score: 2, Insightful

      Like it or not, 90% of those people who have high bandwidth usage are using it for illicit activities.

      [rant]
      I would like to know where you got your figures from? Which report or study says that 90% of those people did anything?

      Do you have any proof? Did you at least make a hoax webpage on your own domain to lend some credence to your claims?

      Or can we all be honest and admit that these numbers are abviously fabricated?

      I am not going to say that many of the high bandwidth users don't use it for the wrong reasons... I am just tired of claims, and numbers being thrown around with no proof what-so-ever.
      [end rant]

      Good day.

    3. Re:Oh Come ON by skinny.net · · Score: 1

      Porn is not illegal. I think that makes your 90% more like 30%.

    4. Re:Oh Come ON by johnkoer · · Score: 2, Funny

      As Homer once said:

      "Aw, people can come up with statistics to prove anything, Kent.
      Forfty percent of all people know that."

    5. Re:Oh Come ON by gavri · · Score: 2, Funny


      Like it or not, 90% of those people who have high bandwidth usage are using it for illicit activities.

      94.5% of all statistics are made up - Woody Allen

    6. Re:Oh Come ON by That's+Unpossible! · · Score: 1

      Prove it or shut up.

      --
      Ironically, the word ironically is often used incorrectly.
    7. Re:Oh Come ON by BigBir3d · · Score: 1

      Nowadays "suspicious" means "guilty" to a lot of people, doesn't it?

      It always has, to some. Innocent until proven guilty is but a dream.

    8. Re:Oh Come ON by gnu-generation-one · · Score: 1

      "Like it or not, 90% of those people who have high bandwidth usage are using it for illicit activities."

      If any of the people restricted from using their internet connection were engaged in illegal activities, then the ISP would not need to resort to terminating the contract without reason.

      The very fact that they are using the "as we like" clause strongly suggests that they have no evidence of illicit usage to use against the people making full use of their service.

    9. Re:Oh Come ON by Lord_Dweomer · · Score: 1
      What I find disturbing is that ISPs may start monitoring my activity if they believe I am involved in "illicit activity". But if they do that, that opens them to a whole boatload of problems. So ISPs, listen up, either leave me the fuck alone and don't make assumptions about what I'm doing online and take action based on those assumptions, or get ready to lose a lot more money to the RIAA and such once they want you to start monitoring EVERYBODY for "illicit activity".

      --
      Buy Steampunk Clothing Online!
    10. Re:Oh Come ON by Anonymous Coward · · Score: 0

      87% of all statistics are made up on the spot.

    11. Re:Oh Come ON by MemoryAid · · Score: 1
      I'm sure he was using this as a figure of speech. Some people would say 'everybody' and others would say '99%.'

      Perhaps we can agree that he means 'somewhat more than 30%' or whatever arbitrarily low number makes sense. That's what I do when I am confronted with an obviously fabricated number. (Actually, I made that last part up. I don't do that.)

      --
      Language students: Don't try to learn English here. This ain't it.
    12. Re:Oh Come ON by Anonymous Coward · · Score: 0

      My DSL ISP -a large baby Bell- actively PROMOTES downloading movie "trailers" (as they put it) and music (without specifying legal or not) and games as one of the benefits of getting DSL.

      If they're going to cap downloads, they damn well better tell people to quit doing the things they claimed you can do. Instead, they're actually coming up with MORE things you can do, as a way of enticing new customers. Most people who wanted DSL already have it. The ones who don't yet have it are having to be coaxed into getting it by the rich promises of all the nifty crap you can do, hence the ads.

      Anyway, this whole thing depresses me. Here I was, thinking about going over to Comcast cable and it turns out they're just a bunch of party poopers. But I want better speeds. I can see my DSL company office from my house but I get no better than average DSL speeds. I want to try cable instead.

  10. An update to this story by DirkDaring · · Score: 5, Informative

    Should include this link here on DSLReports:

    http://www.dslreports.com/forum/remark,8737754~r oo t=comcast~mode=flat

    "My experience with Comcast bandwidth suspension"

  11. no problems with Comcast yet... by The+Lynxpro · · Score: 1

    ...although I never pay my bill on time so what do I know? :)

    --
    "Right now, somewhere in this world, Scott Baio is plowing a woman he doesn't love," - Peter Griffin, *Family Guy*
    1. Re:no problems with Comcast yet... by Nef · · Score: 1

      I'm in the same boat. I've tried time and time again to get put on the e-billing system for all of my Comcast services and failed each and EVERY time.

      I've even gone to the point of finding my nearest billing center, showing up one day after work, filling out all the required paperwork, providing proof of residence (apparently my State issued I/D isn't good enough proof) and proof of employment. I was told that on the second billing cycle following the current, I'd be able to setup automatic checking account deductions, or pay on the comcast site with my chosen account and credit/debit card.

      I'm still waiting...

      I've exchanged several emails with their support staff about it and spent countless calls with tech support and billing trying to hammer out the issue. What really chaps my a** about all this is I work on the road a lot, visiting company locations, and frequently forget to bring along a checkbook let alone remembering when the different bills are due. You see for some reason they can't bill me for my Digital Cable AND my CableModem on the same freaking bill, or date!

      Until they can get this right, or at the very least live up the the promised bandwidth increases (originally we were 1.5/128, then 1.5/256 and have been told for a month that it's now 3.0/512 for standard 49.99 fare, I've yet to ever see > 768/256) I'm on the lookout for another ISP. Only one problem there, I can't get DSL as I've severed all ties with Verizon. In a moderate city of 60-75k residents and 100k+ in the surrounding burbs, I still can't get decent phone service from them with working VM and Caller-ID. Two things ,IMHO, that are absolutely necessary for even the lowliest of tech workers in today's job climate. Companies are still using/buying IT, but they aren't paying as much for it anymore.

      Ahh, long gone are the early days of non-DOCSIS, fully snmp enabled CM whose firmware and .cfg could easily be messed with...and the knowledge of network operations that went with them.

    2. Re:no problems with Comcast yet... by The+Lynxpro · · Score: 1

      "I'm in the same boat. I've tried time and time again to get put on the e-billing system for all of my Comcast services and failed each and EVERY time."

      Just don't even bother trying their e-billing. When you "feel" like paying them (like the day before they shut off your service), call up their telephone number and do a payment over the phone. You can do it without having to speak to customer service.

      I too am fed up with Comcast. I liked AT&T Broadband and I was against the buyout. Unfortunately in my area (like most of the U.S.), there isn't another cable modem competitor. I've had DSL before and was dissatisfied with the service and the speed.

      I would like to dump Comcast for television, keep them for the cable modem service, switch to DirecTV for programming, and use a VoIP service like Vonage for my phone. Unfortunately, I haven't yet checked with DirecTV to see if their set-top boxes will work with VoIP or a home network to bypass their stupid telephone line connection...

      --
      "Right now, somewhere in this world, Scott Baio is plowing a woman he doesn't love," - Peter Griffin, *Family Guy*
    3. Re:no problems with Comcast yet... by Nef · · Score: 1
      I must say, I highly recommend Vonage. I've been using it exclusively for 2 months now and not one complaint. It was quick, easy, WAY cheaper! I get unlimited US calling with no additional per minute charges. One free virtual number for 3 months (4.95/mo after first 3), which is in my parents local calling directory, so they can call without paying too! I use forwarding for weekends when I'm on call and stop in the office, I just can't say enough good things about it.

      Well..., I take that back. I still have to keep an 8/mo land line for those few times when Comcast drops out due to storm/wreck. If it weren't for that, I could be sure something like cingular's plugin adapter would work with a cellphone, I'd be completely free of Verizon too. I'd just go for the T1 and be my own ISP. Some DSL PTP modems and a few customers, and I could come close to breaking even!

      Now about the Satellite thing. Lemme just say this, you COULD do it. But don't expect it to be anywhere near as cheap as cable/DSL. And high latency would kill any gaming and all but rule out Vonage. From what little time I've had with my Motorola Hybrid VoIP box, it doesn't seem to like high latency. For example, just the other night I was on the phone with my brother and talking about a logo we're working on in PSP for his new business. As I send the 8 MB I can audibly hear the delay and subsequen crosstalk. Once the graphic was complete it was fine. I'm sure they'd be able to crank the quality down and use sufficient error correction to all but eliminate this on satellite, but don't even think about Full-duplex conversations.

      BTW, if you're still interested in satellite, try googling for SpaceNet. They have some pretty decent pro-sumer, medium sized business solutions. I can't say how much we pay as a coporation, but suffice to say, it ain't cheap. Just throw in some wi-fi hardware and farm out your connection to the neighbors, we do.

      Oh well, back to VB coding...because my boss thinks DOS batch programs are too complicated for people to figure out.

  12. Upstream by Thrymm · · Score: 1

    I havent been targetted to get capped on downstream and I do download alot of items, but my upstream got the cap locked on at 15k/s where for a while it was 110k/s... Damn Bittorrent!

  13. Hours is now a measurement of bandwidth by Anonymous Coward · · Score: 0

    Perhaps you mean hours worth of downloading, or uploading? I can be connected for 200 hours and mostly idle (ie checking email every few minutes) and not use much bandwidth. I can also connect for 20 minutes and fully use my connection.

  14. More worried about unlimited upload speeds by GangstaLean · · Score: 1

    You know how hard it is to sell Dish TV off my home server when Comcast only gives me 30KB/sec upstream?

    --
    -- Bird in the Bush: The Renewable Energy Blog http://www.birdinthebush.org
  15. Not that bad by Anonymous Coward · · Score: 0

    I've never had any problems with my ISP. I download more games than I could ever play and more software than I could ever evaluate in a lifetime. I guess there is some satisfaction to the hunter-gatherer in me to add another cd to a stack that will never be used. I doubt the average p2p user, porno watcher, or even obsessive downloader will be that impacted if the free bandwidth lunch is over.

  16. Matter of Definition by orangenormal · · Score: 2, Insightful

    "Unlimited" is almost always defined by the ISP. If there is no explicit definition (read the fine print--there might be one), you may want to get it in writing.

    Of course, anyone who is over their limits by an amount high enough for their ISP to notice is probably running some sort of public service off their machine (FTP, Web, etc). Many ISPs disallow this, so check your contract.

  17. Unlimited frequently is not. by glomph · · Score: 5, Funny

    One of the mobile phone providers advertises "UNLIMITED" minutes in one high-end package. In the submicrometer-sized print at the bottom of the ad it states that usage above 3000 minutes "is subject to review".

    Reminds me of the old Dennis the Menace episode where Dennis sets up a lemonade stand with the sign "All you can drink, 5 cents". A thirsty customer gets a small paper cup, empties it promptly, and asks for more. Smart-ass Dennis replies: "That's all you can drink, for 5 cents!"

    1. Re:Unlimited frequently is not. by Greyfox · · Score: 1

      Benihana's Broomfield site advertises an "Endless" sushi special which it turns out is only 4 courses of 4 orders of sushi each. Mind you, that's a hell of a lot of sushi. It's all I can eat (I got through 2 and a half courses and only went for the extra 1/2 course because their eel is irresistable) but I wouldn't call it endless. Just another example of a corporation redefining "Unlimited" to suit their own evil (But very yummy) plans.

      --

      I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    2. Re:Unlimited frequently is not. by Nivag353 · · Score: 1

      Actually Dennis the Menace would never use cents!

      He is a character in a British children's magazine (the "Dandy" or "Beano", I can never remember which) who always wears a jumper with red and black stripes. The real Dennis the Menace wold use "p" for pence.

      You may be thinking about an American TV "comedy" program with a Dennis, who is not nearly as wicked as the real Dennis the Menace.

      I remember buying those comics more than 40 years ago.

      Ahh! the memories, now I can't justify buying them, I'm now meant to be too old and mature...

    3. Re:Unlimited frequently is not. by Anonymous Coward · · Score: 0

      Hank Ketcham, creator of Dennis the Menace in 1950, was American.

      John

    4. Re:Unlimited frequently is not. by goldmeer · · Score: 1

      There is a great reasturant here in Phoenix (Family run southern style food) that has a sign outside with both big and small printing. I'll use CAPS and lowercase to illustrate the sign:

      ALL THE FOOD
      we think
      YOU CAN EAT!

      Keep in mind that from the street, you can't see the little print, but as you walk to the door, it is fairly clear.

      Now, the portions are large, the food delcious, the menu never changes (heck, there are no menus per se, the price list is painted on all the walls) but it is not a buffet style all you can eat place. I love to go there and am now craving it something fierce.

      Here are some reviews:

      http://travel.yahoo.com/p-travelguide-1238952-mr s_ white_s_golden_rule_cafe_phoenix-i

      http://www.phoenixnewtimes.com/bop/1997/section6 -2 0.html

      http://www.azcentral.com/ent/best2003/diningout/ ar ticles/0914bestsoulfood14.html

      (Yeah I got offtopic, but if you've eaten there and loved it, you would understand!)

    5. Re:Unlimited frequently is not. by Anonymous Coward · · Score: 0

      I justify buying Beano and Dandy comics because they are good to read on the toilet. Viz is also quite good toilet literature.

      1 Beano Or Dandy = 1 Quality Dump

      Of course, YMMV

    6. Re:Unlimited frequently is not. by Anonymous Coward · · Score: 0

      Different Dennis.

      http://en.wikipedia.org/wiki/Dennis_the_Menace_( US )

      http://en.wikipedia.org/wiki/Dennis_the_Menace_( UK )

    7. Re:Unlimited frequently is not. by Roydd+McWilson · · Score: 1

      Curiously, both of their first strips came out during the same week of March, 1951...

      --
      THE NERD IS THE COMPUTER.
    8. Re:Unlimited frequently is not. by Wayne247 · · Score: 1

      Nowasays, Rogers AT&T cellular here decided to divide "unlimited" into two seperate type of plans. Their first is unlimited, for real, for the weekends and weekdays nights. The other one is "1000 minutes" for the same weekends. Of course both are not the same price, and it's perfect that way. Maybe you don't need true unlimited, and can do with 1000 minutes instead, which is still a lot.

      So it's good to see that this company figured out that "unlimited" can have variations, and clearly detailed them.

  18. Unlimited means.... by EmagGeek · · Score: 2, Informative

    unlimited ( P ) Pronunciation Key (n-lm-td)
    adj.
    Having no restrictions or controls: an unlimited travel ticket.
    Having or seeming to have no boundaries; infinite: an unlimited horizon.
    Without qualification or exception; absolute: unlimited self-confidence.

    1. Re:Unlimited means.... by geekoid · · Score: 1

      A contract can define terms.

      For example, you may have a contract that says you can only be fired be an act of God.

      Then in the small print, God could be defined as your boss.

      Going into a contract expecting everything to be defined by the 'expected' definition is folly.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    2. Re:Unlimited means.... by Hobophile · · Score: 1
      IANAL, but I do not think it is quite as clear-cut as you state.

      Ultimately contracts exist to demonstrate that there was a "meeting of the minds" between two parties, to stipulate services to be rendered, obligations to be fulfilled, and payments to be handed out.

      Deceptive phrasing such as you suggest would probably be looked at askance by a judge. If a term is ambiguous from a legal standpoint then it customary to include a definition in close proximity to that term.

      Burying such a significant departure from the normal meaning of "God" deep inside boilerplate disclaimers certainly suggests that one of the parties was not negotiating in good faith. This could be sufficient to demonstrate that no mutual assent existed.

      Generally speaking the purpose of laws is to ensure fairness and even-dealing, not to force everyone to become a lawyer or watch out for hidden legal snares.

  19. Bandwidth caps... by Jacer · · Score: 2, Funny

    I have a 200mb/day upload limit on my computer in my dorm via the school's policy. It makes it hard to run a decent warez server! Downloads are unlimited though. Not that it matters, sharing my connection with 30,000 other students kind of limits the speed. I have a nice yagi antenna on my Christmas list though. If I point it out of my window, I should be able to hit the access points, which aren't on the residence hall network. That's 200mb/s of untapped bandwidth. They won't notice if my room mate and I are using a mere 11mb/s!

    --
    --fetch daddy's blue fright wig, i must be handsome when i release my rage
  20. That's why I switched by GreenCrackBaby · · Score: 2, Informative

    Here in Alberta, Canada, I was initially using Shaw cable but received "the call" pretty quick. I changed to Telus DSL and it appears they either don't care/don't monitor usage. I easily use 100 GIGS up & down each month and have never received notice.

    The funny thing is that they do advertise a cap, but just don't enforce it.

    --

    "The market alone cannot provide sufficient constraints on corporation's penchant to cause harm." -- Joel Bakan
    1. Re:That's why I switched by Vaevictis666 · · Score: 1

      OTOH, I've noticed that while my friends can get 300k/s downloads on Shaw (from decently fast servers) I can hit a hardware cap of 160k down, 64k up with Telus. Shaw wants to limit usage on the human level (which is the only way they can do it based on how cable net works) whereas Telus can get away with limits on the single lines.

    2. Re:That's why I switched by tx_kanuck · · Score: 1

      I've had a similar situation. I got a phone call one day from Shaw asking me to explain my useage . I also got an email. From their TOS I got the following line: "The guidelines for Bandwidth Usage/month for each business service package are the following: SOHO - 50 GigaByte; Professional - 70 GigaByte; Business - 100 GigaByte (combined download and upload). The guidelines for acceptable web site traffic include 300 MegaByte/month for Professional and 500 MegaByte/month for Business hosting packages. Residential services do not have specific guidelines of this nature as the Service is not intended for business applications".

      Basically, they are saying that there are no bandwidth limits on residential services. The only way they noticed me was when they did service on my local router and saw that I was doing huge transfers. Shaw is pretty cool about those kind of things. When I called them the person said to just make sure I wasn't streaming audio or running P2P all the time.

      --
      Now, if that makes sense to anyone, could you please explain it to me? I think I've confused myself.
    3. Re:That's why I switched by Anonymous Coward · · Score: 0

      I was told this too as well but telus I find is more expensive for what I use at home. So I'll stick with shaw for now. And as for the 6gb down/2 gb up limit, that no longer is so and has now been set to 20 gb combination of up/down for personal accounts with 50 gb down/up for the soho account which actually saved us money when we switched to it. Now I got the explanation from them for the increase of bandwidth usage, and you'll love it, all their customers or most of them were going over the limit they set so they HAD to raise it :) Now shaw doesn't mind if you go at 20-30 gb per month or 50-60 gb per month if you got the soho package but anything more then that and they warn ya.

      Now telus is in trouble because of them ignoring the bandwidth limit they advertise. http://www.canadait.com/cfm/index.cfm?It=902&Id=18 089&Se=2&Sv=&Lo=2

  21. Ditch dialup by antarctican · · Score: 1

    Simple, I stopped using dialup about 5 years ago when ADSL became available.

    What's more interesting is the change from "unlimited high speed" to "always on" when advertising broadband. Could a similar semantic change be in the works for dialup.

    Of course the solution is to have your regulatory body mandate a better rollout of broadband, ensuring it it available to 90+% of the population. Boy, what would that do to the backbones around the world? :)

    1. Re:Ditch dialup by antarctican · · Score: 1

      Whoa, everyone is talking broadband when replying to this post... I just assumed when I saw "200 hours/month" it meant dialup... who measures broadband in hours? Broadband is always connected.... hell, I always have an ssh window open to my home machine from work.

      Alright, broadband limits... Telus here explicitly states it's limit for bandwidth usage, however I have never heard of it being enforced. Hell, I usually go over my "limit" every month - not that they tell you how much you've used.

      Shaw (or Rogers) won't tell you the limit, won't tell you what's acceptable, and won't tell you how much you've used. And they do send those nasty letters saying you've exceeded your limit.

      I think I'll stick with Telus for now. :)

  22. Read the TOS by Anonymous Coward · · Score: 1, Interesting

    Most TOS say they have the right to revoke your account at any time, and probably mention something about bandwidth limits. I know when Ameritech.net (my ISP) was merging with SBC Yahoo!, the new TOS said something about bandwidth usage. Because of this, I didn't upgrade (they can't force me to upgrade either).

    Yes, the fine print DOSE matter.

    Fortress of Insanity

  23. Well, you were on DC++'s mailing list.. by clifgriffin · · Score: 1

    So the people there are probably engaging in illegal activity.

    What's your point? ;)

  24. bandwidth by eegad · · Score: 2, Interesting

    Some of the letters hint that high bandwidth usage may imply illicit activity.

    Haven't these guys ever heard of videoconferencing or streaming media? There are legitimate uses for high bandwidth.

    1. Re:bandwidth by garcia · · Score: 4, Interesting

      sure they have and they don't want you using it. Sadly for us, we have no recourse if they terminate our service...

      Just because they advertise "unlimited" service does not mean that they can refuse us service at any time for any reason.

      They want to be as vague as possible (by not setting specific limits) so that they can continue to lower and lower the cap until the only people able to use the service are those that are into checking www.msn.com, www.comcast.net, and their email via Outlook Express to their Comcast mailbox.

      It is much more profitable for them to drop the high bandwith users and keep these people that never use their connection.

      Comcast states, "if you are using service more than the average". If you are living in a residential area in southern FL you are likely to have a lot of elderly residents checking the status of their pregnant daugther-in-law. If you are in a college town you are likely averaging with the best of the pr0n/warez kids.

      YMMV,

    2. Re:bandwidth by RustyTaco · · Score: 1

      Do you videoconference in your sleep? How about having streaming media playing at home to entertain you cat while you're at work? No? Then your usage is at most 1/3 of that of the "troublemakers". Chill.

      - RustyTaco

    3. Re:bandwidth by Lumpy · · Score: 1

      The point is that they dont want that type of customer..

      The desired Broadband customer is the high-low income on up that is not computer savvy and usually only uses their computer 1-2 hours a day for checking a few things and to be amazed at "how fast it is". and this is the bulk of their customers... barely using the bandwidth, maybe watches a movie trailer once in a while.

      They do not want mister P2P file sharer with 2 gig of files being shared, playing a Online game while downloading movies, music, etc...

      That kind of user is unwanted.

      so they are trying to chase off or curtail the people that are trying to get the most out of their money each month..

      Simple business, and they all have planned on this tactic from day one..

      The money is in the $30,000.00 a year to $60,000.00 a year families that are too busy to really use it so it sit's there unused.

      --
      Do not look at laser with remaining good eye.
    4. Re:bandwidth by Leigh13 · · Score: 1

      Comcast states, "if you are using service more than the average".

      Well, wouldn't half of all users be over the average?

      I recall something about a curve-shaped bell...

      -leigh

      --

      What I should have said was nothing.
    5. Re:bandwidth by Anonymous Coward · · Score: 0

      Actually you are thinking of median. For any given median half is above, and half is below.

      For average only two users might be above it....

      Users: A, 2 files; B, 5 files; C, 60 files; D, 6; E, 3; F, 4; G, 1;
      81 files downloaded average download: 11.6 Hey there is only one user above average.

      81 files downloaed median download:
      take the numbers in order: 1, 2, 3, 4, 5, 6, 60
      pick the middle number 4
      Now half are above and half are below.
      calculate the median

    6. Re:bandwidth by Azure+Khan · · Score: 1

      Not in a situation like this.

      For instance, if you take 10 users, and 9 of them use 100M a day, and one user devours 3G a day, then the average is 390M, but 9 of your users fall under that.

      I believe you're thinking of the "Median". For statistical purposes, this is better than averaging because it ignores extreme scores. The Median is the middle number in a number series. IN this case, since there are an even number of cases (10), it would be the average of the 5th and 6th, or 100M in this case. :)

      Depending upon the number of VERY low bandwidth users, it is hard to tell which would produce a more favorable cap.

      --

      --- I'm going sane in a crazy world.
    7. Re:bandwidth by Nintendork · · Score: 0
      Sadly for us, we have no recourse if they terminate our service...

      Sure you do! Make a wardialer that plays a prerecorded message. Input every telephone prefix in your area and let her rip!

      -Lucas

    8. Re:bandwidth by Lucky_Norseman · · Score: 1

      How about complaining about false advertising? Most countries have laws about that.

    9. Re:bandwidth by Moofie · · Score: 1

      Color me stupid, but wouldn't about half their users be using "more than average" amounts of bandwidth?

      Wonder if they mean more than the mean, or more than the median amount.

      --
      Why yes, I AM a rocket scientist!
  25. My ISP.. by Aliencow · · Score: 0

    Is Videotron, owned by Quebecor, which owns Archambault, the biggest record store around. They're pissed at P2P.
    Ph33r.

  26. EarthLink's policy by Mr.Zuka · · Score: 2, Informative

    I know being a subscriber to EarthLink that they say it is unlimited time while you are in front of your computer. So trying to claim you were in front of your computer for 3 days straight wouldn't fly. (not even with enough caffeine. )

    1. Re:EarthLink's policy by Stray7Xi · · Score: 1

      With earthlink ADSL though haven't had any problem with "going over the limit" but my upstream is still ridiciously low 12-15KB.. I generally download about 1-2 gigs a day (unlicensed anime).

    2. Re:EarthLink's policy by geekoid · · Score: 1

      my computer is in my bedroom, you insenitive clod!

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    3. Re:EarthLink's policy by Oliver+Wendell+Jones · · Score: 1

      So trying to claim you were in front of your computer for 3 days straight wouldn't fly. (not even with enough caffeine. )

      Obviously you've never played EverQuest and tried to camp for the Uber Sword of Uberness.

      --
      A computer once beat me at chess, but it was no match for me at kick boxing -- Emo Phillips
    4. Re:EarthLink's policy by EnigmaticSource · · Score: 1
      I know being a subscriber to EarthLink that they say it is unlimited time while you are in front of your computer. So trying to claim you were in front of your computer for 3 days straight wouldn't fly. (not even with enough caffeine.)

      Obviously You're not a Bowler^W... Programmer
      --
      The Geek in Black
      I know my BCD's (when I'm Sober)
  27. Comcast is starting to pull this crap. by Anonymous Coward · · Score: 0

    Comcast is starting to suspend and cancel the accounts of "bandwidth hogs" who use too much. The problem is, they don't tell you how much is how much, and THEY'RE the ones raising their throughput caps. So they're basically saying "here, we're upgrading you from 1.5k downstream to 3k downstream, but stop hogging all of our bandwidth!"

    It makes no sense. They can do it, though, because their terms of service has a generic clause about them being able to shitcan your account if you do anything that "degrades the network." Last time I checked, downloading ANYTHING subtracts from the overall amount of bandwidth, and "degrades" the network.

    So, basically, they want to lure you in with the promise of unlimited bandwidth, but they aren't going to let you use your "always on" connection to its fullest. A win for the Comcast monopoly and their shareholders, a loss for the consumer.

  28. Cox.net has limits, but not enforced so far... by c4Ff3In3+4ddiC+ · · Score: 2, Interesting

    See Cox.com's Limitations of Service.

    Personally, I regularly consume quite a bit more bandwidth than I am "supposed" to. However, I've yet to hear from Cox regarding my excessive use.

    --
    *twitch*
  29. Threaten back by Anonymous Coward · · Score: 0

    If they do this, why not return the threat. Something like that if they keep sending you letters instead of e-mails, you will sue them for the risk of indirectly transmitted disease, structural damage to the house from the weight of the letter, paper cuts, and damaging the environment by cutting down trees and making paper out of them.

    1. Re:Threaten back by Lord+Apathy · · Score: 1

      Screw that. Tell them if they don't stop threatening you or cut your connection you and your cousin bubba are going come over there with axe handles and play the bongos on thier knee caps. That should get thier attention and solve all your bandwidth problems.

      --

      Supporting World Peace Through Nuclear Pacification

  30. Comcast by FractusMan · · Score: 5, Interesting
    Comcast has a limit. It is unspecified. Right now, there is a movement within the ISP to send letters to users who are using 'excessive bandwidth'. And I do agree with them, almost. Actually, not at all.

    See, the whole "it's always on" thing doesn't apply. It's NOT unlimitted. We don't know what the limit is. We aren't told. We aren't allowed to know. Customers are not allowed to know what this 'limit' is unless they go over it. Do you know why? Let me tell you why.

    Because this limit only applies to those who are in an area where there are a lot of people. If you are on a headend with very few people, you can download to your heart's content, because it just won't affect that many customers. If you try to do the same amount of activity on a node that already has too many users - UH OH! You're being excessive!

    So, by not naming a limit, they can impose one as they see fit - not by your actual usage, but by how you work as a unit within your geographic area.

    Working for Comcast (though not for much longer) gave me some interesting insights into ISP mentality.

    1. Re:Comcast by Syberghost · · Score: 0, Flamebait

      Whine, whine, bitch, bitch, cry, cry.

      Get a T1 and try being an ISP yourself. You'll understand why they can't make any money if everybody is pulling a full T1 worth of bandwidth for a fraction of a T1 price very quickly.

      Oh, and yes, I have.

    2. Re:Comcast by acidpad · · Score: 1

      From the Toledo convergys center huh; anyway, i was a "supervisor" with comcast up until recently, and we do not enforce any kind of bandwith limitations. if someone calls up and gets to a supervisor and is like "yeah, have i been shut off due to bandwith issues" i'd probably A) laugh then b) restore the account to active state. ive read the EULA front to back so many times its not funny, and theres simply not anything in there. Though, make sure your cable modem doesnt kill you, because then Comcast sure isnt responsible ;)

    3. Re:Comcast by NanoGator · · Score: 4, Insightful

      "Get a T1 and try being an ISP yourself. You'll understand why they can't make any money if everybody is pulling a full T1 worth of bandwidth for a fraction of a T1 price very quickly."

      Um right. Too bad that isn't what people are 'whine whine bitch bitch bitch cry crying' about. They're complaining (rightfully) about being promised one thing and being delivered something else. Simply put, they used the word 'unlimited' too freely.

      It's about having the right expectations set, it's not about abuse of service.

      --
      "Derp de derp."
    4. Re:Comcast by Anonymous Coward · · Score: 0

      I agree with FractusMan... I live in a area in NH where there are a lot of people, just not a lot of ONLINE people. I have downloaded MANY MANY linux ISO's over the past few months without issues from Comcast. On a typical month I do download approximately 20-40GB of data. This is from various places. Such as game demo's for counter-strike (typical match demo is approx 40-60MB), ISOs, applications, etc. No issues and no one has ever contacted me about them. My guess is because I do live in an area where there are not many online people.

    5. Re:Comcast by pyite · · Score: 1

      Then don't lie. If you advertise unlimited, it should damn well be unlimited.

      --

      "Nature doesn't care how smart you are. You can still be wrong." - Richard Feynman

    6. Re:Comcast by irc.goatse.cx+troll · · Score: 2, Interesting

      "Get a T1 and try being an ISP yourself. "

      Of course you won't be profitable, if you're buying your bandwidth 1.5mbit at a time you're going to get charged an assload. Now try buying 3gbits(about what they have in austin.rr.com) and compare the price per mbit. Yeah. Its a lot easier this way.

      If they don't want us using it, tell us BEFORE we exceed it. Not that I've ever had a problem with roadrunner, the fact that its owned by the same people that might one day be streaming video (as AOL is wanting to do now) means they understand that people not only demand bandwidth, but deserve it.

      --
      Pain lasts, kid. Its how you know you're alive. Sometimes I think this growing up thing is just pain management-TheMaxx
    7. Re:Comcast by Nerant · · Score: 1

      Why should we be penalised for a flawed business model?
      We aren't forcing them to sell us unlimited bandwidth for below cost. They CHOOSE to do so, basing their business model on the fact that most normal users won't consume a T1's worth of bandwidth.

      The issue here is that they advertise unlimited, when actually in some cases, unlimited doesn't mean unlimited. And that sucks.

      I would be willing to pay for an ISP that advertises unlimited, and delivers. And not just one that advertises unlimited, and then starts pissing me off with letters warning me of "excessive bandwidth usage".

      --
      Be kind. There are too many mean people out there already.
    8. Re:Comcast by RustyTaco · · Score: 1

      It is unlimited, they (usually) won't stop you from going over your limit. It is not however, dedicated bandwidth. You have no claim to most of it and are only allowed to touch it if you behave yourself. If you want dedicated bandwidth get business DSL, or a T1 or something, you arn't going to get it on cable, at least not more than 256k/256k.

      - RustyTaco

    9. Re:Comcast by Anonymous Coward · · Score: 0

      Your handling of this issue is part of the reason you're no longer a supervisor there, I'm guessing. Abuse shuts down modems all of the time, for various reasons. If you go over their heads to reactivate them you're breaking policy.

    10. Re:Comcast by Anonymous Coward · · Score: 0

      Not to mention you're violating the AUP by hosting a website on your box in the first place.

    11. Re:Comcast by Anonymous Coward · · Score: 0

      How does it feel to walk around with a 2x4 up your ass like that?

      I'll bet it gives you joy. The pain is pleasure for you.

    12. Re:Comcast by Oliver+Wendell+Jones · · Score: 4, Informative

      Actually, DirecPC was sued over this a few years back and the court agreed that the company HAS to provide you with what the limits are or they can't enforce them.

      Now, whether or not a group of customers is willing to start a class action suit against ComCast based on the DirecPC ruling is another thing altogether.

      --
      A computer once beat me at chess, but it was no match for me at kick boxing -- Emo Phillips
    13. Re:Comcast by jazman_777 · · Score: 1
      Then don't lie. If you advertise unlimited, it should damn well be unlimited

      Right, and there are lots of things in unlimited quantity. You just go on believing it when the marketers tell you that, you gull you.

      --
      Slashdot: Failed Car Analogies. Amateur Lawyering. Anecdote Battles.
    14. Re:Comcast by Lumpy · · Score: 1

      First off Comcast's ideas on how to treat the customers is not an ISP's attitude... I know I ran one in the 90's. ISP's know that the customer is their bread and butter, Cable TV companies only know that they have a guarenteed customer base as they are always in areas with no or little competition. Cable Companies believe that every customer is out to screw the company in one way or another and are pissed that they can't charge you full amount for every TV you have in your home.

      When Cable modems came about, they were heavy on trying to hunt down anyone that had more than one computer connected to THEIR broadband in one home, and in some places they still are.

      This is a Cable Attitude, Mine,mine,maximize profits at the expense of the customer (notice how rates creep up until they get a backlash and then they drop them again?)

      The prevailing ISP attitude was customer service first.... at least for the small/medium companies. because without customers you are nothing, and as an ISP there was at least 3 other companies dying for my customers...

      maybe that is the problem... Cable and Telco's are used to monopoly operation in most areas.. maybe a federal mandate to cities and counties to allow and even subsidise competitors.

      Some cities have a contract with the cable company to make it illegal to start another cable company in that city!

      It's corruption of the industry... just like the gas and power companies... what are you gonna do? go to the competition when there are none?

      --
      Do not look at laser with remaining good eye.
    15. Re:Comcast by Syberghost · · Score: 1

      Of course you won't be profitable, if you're buying your bandwidth 1.5mbit at a time you're going to get charged an assload.

      In the place where I ran mine, 3mbit cost approximately 10 times as much as 1.5mbit, and that was even with the discount for our company being owned by an Indian tribe. I'm sure things are different there by now, in large part because of the buildup of telco infrastructure that happened when the cable company decided to offer broadband. I dunno, I left the sticks for civilization years ago.

    16. Re:Comcast by Anonymous Coward · · Score: 0

      Please state one thing that is advertised as unlimited. Try talking with your mouth this time instead of your ass.

    17. Re:Comcast by dasmegabyte · · Score: 1

      For home use, I'd much rather be one of 100 users getting all they can out of that T1 than I would getting a reliable 10k/s all the time. And that's what cable is...or so I thought...FAST as in throughput, not as in latency. If I wanted fast (as in latency) I'd have gona DSL...or I'd have gotten that T1. I did for my web server...and I understand that in exchange for the low latency, I have to pay for bandwidth. This option was never offered me by the cable folks, so I assume it's the other way around.

      Content is nearly unlimited and bandwidth is limited...and therefore, bandwidth should always be pegged. It's the most efficient way. Didn't these engineers taking queueing theory???

      --
      Hey freaks: now you're ju
    18. Re:Comcast by Anonymous Coward · · Score: 0

      Can I just say, bullshit. I got a letter from my ISP about 6 months ago (they gave me three weeks to cut down my internet useage to an acceptable amount before they cut me off and I didn't and it's still on 24/7). I live in a village with about 5 people with the internet, I can't download unlimitedly. I think alot of the problem is that people today don't understand the internet culture, so they sell to the "real life" internet user (Checks e-mail, goes to news site X, then goes offline untill some site on TV/magazine intrests them). Then we come along (the idiots who make up 99% of the internet/leechers/geeks/gamers/etc.) and we're called "abusive" (thats the term I was labeled as) because we use the internet for hours on end to communicate and research stuff. oh and my ISP is infamous for cutting people off once they complained etc. so see ya guys :P

    19. Re:Comcast by Anonymous Coward · · Score: 0

      The court agreed to nothing in the DPC case. All they did was approve the shitty settlement that paid six figures to the lawyers and gave a 25% buy-back offer to a limited number of customers. (It was acutally a sliding scale with a minimum payout of 25% at the 2 year mark. Of course, it took two years for the case to get to that point so...)

      Even after the settlement, DPC never gave an accurate description of their "fair access policy". "The last wording I saw was XXX megabytes in a 1-4 hour period." Of course, they never described what would happen when you hit that mark or how long the punnishment would last.

    20. Re:Comcast by dcocos · · Score: 1

      Where I used to live in Northern Virgina (DC Suburbs) there weren't cable modems or DSL, so a few people did get T1 and resell them to their neighbors and everytime when asked doesn't the T1 get saturated sharing it with several people the answer was always NO and they had the MRTG graphs to prove it. Instead of cutting off the "overage users" perhaps they should invest adaptive bandwith limiting hardware or software

    21. Re:Comcast by Lord_Dweomer · · Score: 1
      Not only that, but I'd also like an explanation as to why I should pity an ISP who has a failing business plan. Oh, wait wait, I got it, this is corporate America, where companies have a constitutional right to make a profit.

      Sorry, no pity from me.

      --
      Buy Steampunk Clothing Online!
    22. Re:Comcast by Azure+Khan · · Score: 1

      They already have that. It's called a T1 line. Funny, you're not running out to get that T1 line right now, are you? I mean, you just said you'd pay a premium for true unlimited access, right? You can probably get a full T1 including the circuit to your home for $399/mo. if you live in a handful of major cities, or up to 5 times that anywhere else.

      Go to it!

      --

      --- I'm going sane in a crazy world.
  31. No threats in Brazil, but we're getting limits by Anonymous Coward · · Score: 0

    Several DSL and other boradband businesses changed their contracts to include limits on the amount of download. Looks like nobody expected people to actually use all that bandwidth (how smart).
    There are even some companies who always had the limitation on their default contract, but never enforced... Let's see how long it'll take until they change their minds.

    But anyway... This means there'll be no option for those who use a lot of bandwidth, and hopefully, there will be new ISPs offering unlimited access in the future (for a higher price of course).

  32. Comcast by Anonymous Coward · · Score: 0

    I've had my comcast internet connection shutdown becuase of the number of code red attacks on my bsd firewall. At one point I was getting 3500 attacks a minute.

    But I also serve a small website on the same box and Comcast has also shutdown my internet connection after I upload more than 1.5 gigs in a few days.

  33. optimum online... by Anonymous Coward · · Score: 0

    As far as I am concerned, I have no problems with Optimum online when it comes to bandwidth limit. My connection is up 24/7/365. I download linux distribution iso's for myself and my friends who are not fortunate enough to have a broadband connection.

  34. Can you blame them? by CaramelCod · · Score: 3, Insightful

    All it takes is a few greedy P2P users to hose the business model for home broadband. The reason you pay a lot less at home than a business user for the same circuit is expected usage rates. You can argue that this is false advertising "UNLIMITED" but unlimited really means that you are not cut off after X MB download in 30 days. (or charged at $.Y per MB over X)

    1. Re:Can you blame them? by Dynastar454 · · Score: 1

      No you can't blame them... if they make their rules clear. You can blame them, though, for having vague or secret caps, and advertising as if there are no caps.

      --


      Laugh at stupidity: mod idiots +1 Funny.
    2. Re:Can you blame them? by Just+Some+Guy · · Score: 1
      The reason you pay a lot less at home than a business user for the same circuit is expected usage rates.

      No, it's not - at least not in the wide majority of cases. The reason you pay more for a business circuit is for the extra support required to maintain it. If my home DSL drops, I can call Qwest and gripe, and they'll send out a technician when it best fits their schedule to do so, and this is fair and reasonable. If my work T1 drops, we yell loudly at our provider who sends a tech out NOW, whether it's convenient for them or not.

      Our office doesn't use a lot of external bandwidth, either inbound or outbound, but we pay what we do because we have to have a reliable 24-7 connection. Two days of downtime waiting for a repairman to show up simply isn't an option. For this level of service, we pay extra, and that is why you pay less at home.

      --
      Dewey, what part of this looks like authorities should be involved?
    3. Re:Can you blame them? by vegetablespork · · Score: 1

      No, what it means is that they're advertising unlimited while there is, in fact, a limit. They just don't tell the users what that limit is.

      --

      Call (206) 338-5780 COLLECT for information about a genuine BA, BS, MA, MS, MBA, or Ph.D.

    4. Re:Can you blame them? by Moofie · · Score: 1

      No.

      Unlimited means that there's not a limit.

      If there's a limit even if that limit is calculated dynamically, it's not unlimited.

      See how easy that is?

      Now, of course, your twisted logic is what enables Congress to interpret constantly-lengthening copyright terms as "limited times". So thanks for nothing.

      --
      Why yes, I AM a rocket scientist!
    5. Re:Can you blame them? by Random832 · · Score: 0, Troll

      i would prefer to be cut off after X MB download in 30 days rather than after f(X) MB where f() is unknown

      --
      We've secretly replaced Slashdot with new Folgers Crystals - let's see if it notices.
  35. Where is all this badnwidth going? by sirket · · Score: 1, Flamebait

    I don't want to start a war here but I would love to know how people are running into bandwidth limitations _without_ doing file sharing?

    I've had 768 SDSL for three years, and before that I had ISDN. I host a number of sites, download .iso's and documentation, handle email for a number of people and do a variety of other things with my connection.

    Despite this, I have never come close to maxing out my line for anything more than a few minutes. Traffic usage for me, according to MRTG, amounts to an average of about 100kb/sec during daytime hours and less at night.

    What I am curious aout is what are these people doing that is getting them noticed by their ISP's?

    Having said all this, if a company is going to offer unlimited service, they sure as hell better be prepared to deliver it.

    -sirket

    1. Re:Where is all this badnwidth going? by sirket · · Score: 1

      Ok I have managed to peg the line for a few hours when downloading .iso's. That doesn't come close to the kind of insane bandwidth some people are using however.

      -sirket

    2. Re:Where is all this badnwidth going? by SaDan · · Score: 1

      I've never had a problem with any ISP, be it dial-up, DSL or cable. Of course, I don't run P2P software, don't host warez, and I don't download warez either.

      I have done a lot of video conferencing, hosting pictures and videos of the family for other family members, and ran a small ISP off of 384K SDSL for a couple years.

      I burn the piss out of my internet connection on a regular basis, and have never been contacted by my provider for useage problems.

    3. Re:Where is all this badnwidth going? by SevenTowers · · Score: 1

      Well it *has* to be file sharing at some point since that's how you exchange info with others :) Just hosting vacation pics @ 1MB each (2048*1536 32 bits jpegs) for family and friends with some digital videos is easily 10GB a month. Add to that watching some trailers, visiting some picture/video intensive sites, streaming a couple of shows and radio stations pretty much 24/7 and hosting a small website (such as a code repository for your projects) and you can easily reach 30-40 GB a month. The list could go on... ISOs, trial software, patches...

      --
      Imperium et libertas
      Autocracy and freedom
    4. Re:Where is all this badnwidth going? by Stray7Xi · · Score: 1

      Uhh that'd be WELL over (4 times over the limit) the limit for most cable systems. (Which I generally hear is about 10gigs)

      But it's different since you have SDSL, they're probably aiming towards businesses rather then home users. May I ask how much you pay?

    5. Re:Where is all this badnwidth going? by jea6 · · Score: 1

      Your family and friends called. They said they would appreciate it if you provided thumbnails of the vacation pictures since they are hard too look at at those resolutions.

      And those picture/video intensive sites are porn.

      --

      sarchasm: The gulf between the author of sarcastic wit and the person who doesn't get it.
    6. Re:Where is all this badnwidth going? by sirket · · Score: 1

      But it's different since you have SDSL, they're probably aiming towards businesses rather then home users. May I ask how much you pay?
      $250/month and worth every penny. I have a routed connection with 32 addresses and business class service.

      -sirket

    7. Re:Where is all this badnwidth going? by bgog · · Score: 1

      My ISP has not imposed any limitations but here is what I use tons of bandwidth for. I edit video for my church, lots of video. There are lots of sources of the video spread over a wide area. Either I download it from them or they upload it to my server. Yes, it takes more time than exchanging a tape but we also don't have to drive 30min each way to get that tape. The amount of video I download per month is between 50-100gig per month. Then add in my normal usage, transfering large source code trees from work to home and back. Then there is my wifes usage. She sends out tons of high res pics of our son to shutterfly. There are reasons to use tons of bandwidth. My thought it that if you sell me a 1.5mb/sec connection then I should be able to use all of it. Other wise sell something smaller.

    8. Re:Where is all this badnwidth going? by sirket · · Score: 1

      Are you for real? 1+ GB of traffic per day EVERY DAY?!?!

      First off, you are talking about hosting your own site and this is usually against the TOS for these types of connections. What does that leave us with? What could you _possibly_ be downloading that totals more than 10GB/month on a regular basis???

      Even if we consider uploads, a maxed out 384k upload totals approximately 3 GB per day. This assumes near perfect transfer rates and a totally saturated line operating 24 hours a day that would basically be unusable for anything else. Are you going to sit there and tell me that this is a realistic scenario?

      -sirket

    9. Re:Where is all this badnwidth going? by sirket · · Score: 1

      My thought it that if you sell me a 1.5mb/sec connection then I should be able to use all of it. Other wise sell something smaller.

      Hey I agree totally on this. The thing is, you are by far the exception and not the rule.

      transfering large source code trees from work to home and back

      Neither uploading high res pictures nor transferring source trees will ever get you near a bandwidth cap.

      Most of these "unlimited" contracts include exceptions for excessive usage or usage detrimental to other users. The point behind these contracts isn't that you should be able to transfer the Library of Congress to your house every day, but to distinguish them from the old x hours per month dial-up services.

      -sirket

    10. Re:Where is all this badnwidth going? by Syberghost · · Score: 1

      My thought it that if you sell me a 1.5mb/sec connection then I should be able to use all of it. Other wise sell something smaller.

      1.5mbit of bandwidth doesn't cost your ISP $40 a month. Why do you think it should cost you that little?

      If you want 1.5mbit of unlimited BANDWIDTH (as opposed to unlimited ACCESS, which is what you're being sold), then pay for it. There's probably a discount for houses of worship, and your connection from the church to your house is local loop only so it's far cheaper than the Internet pipe you'd need from the ISP to the church.

    11. Re:Where is all this badnwidth going? by MrAngryForNoReason · · Score: 1

      And those picture/video intensive sites are porn.

      There is nothing in the ToC of my ISP that stops me using my connection to look at porn. If I choose to use my 'unlimited' connection to surf for porn 24/7 then thats up to me.

      No goatse though as I think that would fall under 'offensive content'.

    12. Re:Where is all this badnwidth going? by bgog · · Score: 1

      I never said I wouldn't pay more.

      However I don't recall seeing any isps that selling connections by bandwidth usage. Perhaps I'm wrong.

      Additionally I rent a colo server from serverbeach who provide 400gb per month for $99.(including the server). While they probably expect it to average out to less usage, when asked they are very clear that I can actually use all of that every month.

      Luckily, my ISP doesn't appear to care about my usage so I don't have a problem. I was just responding to the question that implied there were no legitimate uses for using tons of bandwidth.

      Good suggestion about the church/local loop however I'm not getting the video from the church but instead from 4-8 individuals scattered around the area. (I should try to get us all on the same ISP though)
      Thanks

    13. Re:Where is all this badnwidth going? by sirket · · Score: 1

      Luckily, my ISP doesn't appear to care about my usage so I don't have a problem.

      Most decent ISP's are cool about this sort of thing. Even though you transfer 100GB/month- if it is local to the area (short-hopping from one ISP to the other) then it won't be a big concern to them. If you are the only one using that much bandwidth, then the ISP can handle it and won't care. If everyone started transferring that much bandwidth, the connections would suck though.

      ISP's have always been businesses based on averages. You had one modem for every 8 users. If a user stayed on all the time, it threw those averages out of whack. The same goes for DSL today. The difference is, old-school dialup users understood this and today's users don't.

      -sirket

    14. Re:Where is all this badnwidth going? by jea6 · · Score: 1

      For reference, on some sites that my compnay hosts, 384 kbps of web traffic is about 20,000 unique visitors per day. So as a home user, you shouldn't be seeing that kind of traffic. Sirket gets the square.

      --

      sarchasm: The gulf between the author of sarcastic wit and the person who doesn't get it.
  36. Re:guilty until proven innocent? by trentblase · · Score: 5, Insightful

    Due process only applies to government actions (when it's not overlooked altogether). I'm not saying it's moral, but your ISP has every right to terminate your service for any reason they want. It's in the contract, and as long as they pro-rate your monthly fee, there isn't much you can do about it.

  37. Kicked of of Shaw Cable in Victoria, BC by Anonymous Coward · · Score: 1, Interesting

    My father was booted off Shaw cable for 1 month as punishment for using too much bandwidth. I'm not exactly sure, but from some techy at Telus whom he switched too, aparently he had his internal network mis-configured, such that all his internal bandwidth went to Shaw and back before reaching the destination comptuer inside his house.

    Regardless, we both thought he had unlimited access, but they warned him once, then booted him. No illegal activity here, just the unwritten policies at Shaw (which lost them a customer).

    1. Re:Kicked of of Shaw Cable in Victoria, BC by rhombic · · Score: 1

      If you were routing a significant amount of bandwidth back and forth over the cable (must have been to get booted), then they don't care whether you're running P2P or just shoving random bits. You're generating enough traffic to make your local segment problematic for the other cable users, and so they don't care that they've lost your business-- you're not a customer, you're a liability. They warned you, you continued, and then they cut you off. Seems pretty reasonable to me.

      Are you suggesting that the ISP should, in order to stick to their "unlimited" adverts, let you saturate their segment with garbage and degrade service to other customers just because you can't be bothered to properly configure your routing? (Running an internal network was probably a violation of their TOS, as well).

      --

      --
      1984 was supposed to be a warning, not an instruction manual.
    2. Re:Kicked of of Shaw Cable in Victoria, BC by bug-eyed+monster · · Score: 1

      First off, if Shaw wants to impose limits, that's their choice. But if they do, they must provide a way for their customers to check their usage. Your father's case is a good example. If he had some way of checking his bandwidth usage, he might have noticed the problem earlier and kept everyone happy.

      I'm with Shaw now and I was aware of the limits when I signed up (both through stories heard and by googling for "shaw internet review"). They actually mention these limits on their website, although sometimes it's a bit buried. First, they advertise the service as "unlimited time," and their Acceptable Use Policy states:

      The guidelines for Bandwidth Usage/month for each business service package are the following: ... Residential services do not have specific guidelines of this nature as the Service is not intended for business applications. Shaw reserves the right to set specific limits for Bandwidth Usage and charge for excessive Bandwidth Usage for residential Services at any time.

      Having said all this, they should be a lot more forward and specific about their limits. Also, Shaw support and sales people are under a lot of pressure to sell the internet service (Shaw's a really crappy company to work for), so they usually forget to mention these limits to people signing up.

      I'd love to use DSL myself, but Telus insists that I must also sign up for a telephone account (sure, sure) and that won't happen any time soon.

  38. Speakeasy.net plays that game too by Anonymous Coward · · Score: 0, Informative

    speakeasy changed the unlimited dialup policy about a year ago so unlimited = 150 hrs. If you wanted an extra 50 hours you could buy them for $20. The unlimited account only cost $15 a month.
    No where was this 150 hr policy written. They claimed it was was considered exessive usage in the contract.

    1. Re:Speakeasy.net plays that game too by jaymz666 · · Score: 1

      150 hours per month?!!?

      that's like 6 hours a day for 25 days

    2. Re:Speakeasy.net plays that game too by Golias · · Score: 2, Insightful
      150 hours per month?!!?

      that's like 6 hours a day for 25 days

      or about 20.5% of the "unlimited" access you are paying for.

      --

      Information wants to be anthropomorphized.

    3. Re:Speakeasy.net plays that game too by jaymz666 · · Score: 1

      Precisely. Even the 200 hours/month plan still isn't even 7 hours a day.

    4. Re:Speakeasy.net plays that game too by nolife · · Score: 2, Informative

      Old school GTE dialup had 150hr/month. I do not recall it being marketed as unlimited though. They had a web control panel that showed your monthly stats and would send warning emails when you got close. I always joked about having no life and being online via dialup that much but I came very close to 150hrs several months in a row when I was unemployed during a winter.

      --
      Bad boys rape our young girls but Violet gives willingly.
    5. Re:Speakeasy.net plays that game too by jaymz666 · · Score: 1

      I broke 300 hours a couple times on dial up....of course, I was telecommuting.

    6. Re:Speakeasy.net plays that game too by slaker · · Score: 5, Funny

      The dialup ISP I used to used let me maintain my connection indefinitely. I managed 1037 hours for a single connection, once (that's like 6 weeks and one day). They let me multilink free of charge, too. For $13 a month.

      My mental image was of some admin on their end looking at my pair of 14.4 connections saying "let the poor bastard stay connected, he deserves it."

      --
      -- I wanna decide who lives and who dies - Crow T. Robot, MST3K
    7. Re:Speakeasy.net plays that game too by PugMajere · · Score: 2, Informative

      In college I managed to stay connected to dialup for 3 months.

      That was a nice nice time period. :)

    8. Re:Speakeasy.net plays that game too by Bob+Gelumph · · Score: 1

      In australia, all of our (2) cable companies have imposed limits on downloads now, varying from a massive 500MB per month all the way up to a "you KUST be breaking the law" 15GB... It is only some ADSL companies that still allow unlimited downloads, with Dodo being a piece of crap at $64.90 per month and really bad tech support and Bigblue being $10 cheaper, but I don't have any direct experience dealing with them. There are probably other companies out there doing unlimited downloads, but none that I know of.

      --
      I'm gonna need a spec.
    9. Re:Speakeasy.net plays that game too by NTworks · · Score: 1

      ahh yes those days :)

      my university offers free dialup access for students who live off-campus. when I lost cable access for a year due to moving outside of the city limits, I used it and would stay connected for weeks at a time. amazing really

    10. Re:Speakeasy.net plays that game too by Anonymous Coward · · Score: 0

      Damn. My school charges $0.25 an hour for dialup. Bastards.

    11. Re:Speakeasy.net plays that game too by Boltronics · · Score: 1

      Check out www.whirlpool.net.au for a great ADSL price search engine. In the Melbourne area we have access to unlimited dowloads from IDXNet, OneStep Technology and Tel.Pacific for under AU$60, and TPG Internet will give you unlimited for under AU$50! Note that these are all 256/64, but for the price it's not bad.

      --
      It's GNU/Linux dammit!
    12. Re:Speakeasy.net plays that game too by Anonymous Coward · · Score: 0

      Now, if they'd just give us something faster...
      SDSL would be nice, but it seems to be limited to busineses, and priced accordingly.

      Rohan

  39. empty threats? by KReilly · · Score: 1
    The problem is that most service providors limit what you can use the service for without breaching their terms of service. In my neck of the woods, we are not supposed to be running any servers or they can take us off. And when you use that amount of band, without a server, you probably are doing something illegal. IE mass downloading of music/video files. Or your computer is infected with a virus that sets yourself up as a spammer, irc server, or game server.

    Yes, there are legitimate uses of using that band, but the vast majority of people are simply doing something that breaches their terms of service, or they are unaware of some kind of computer virus.

    It seems to me that the companys are just fishing for guilty persons to stop what they are doing, and do not mean to use any force since the letters are sent without consequences listed. But in this day and age of RIAA suining 12 year olds, the majority of people will be spooked into stopping.

    My advice is, ignore the letter. In the unlikely event that they actually do cut your service, raise hell, you may even get a couple months free!

  40. Just a little plug... by Dimwit · · Score: 4, Informative

    Speakeasy does nice things like have a truly "unlimited" policy. For around US$60 a month, I get a 640/128k pipe, and two static IPs. That's it.

    The really cool unlimited part is this:

    * I can use as much of that bandwidth as I want.
    * There are no content restrictions.

    And this is the big one...

    * I CAN RUN SERVERS. Yes, I realize that a lot of broadband providers don't stop you at their routers or anything, but most of them have it in their AUP that you can't run your own servers. Speakeasy just asks that you don't make money.

    Oh, and I get free nationwide dialup. It's not bad.

    Oh, and one other cool thing: They even explicitly say that you can set up a WAP and share your access with anyone you want, so long as you don't charge money for it.

    --
    ...but it's being eaten...by some...Linux or something...
    1. Re:Just a little plug... by happyfrogcow · · Score: 1

      Speakeasy just asks that you don't make money.

      that's almost as bad as "don't run servers". not quite, but almost. why should they care if i make a buck selling things i make, through a web server i run, using bandwidth i pay for?

      f---ing corporate bulls--t. For a second, I almost thought I had found an ISP I can tolerate doing business with.

    2. Re:Just a little plug... by hiei · · Score: 1

      Actually, speakeasy has a program for people who want to resell WIFI to your neighbors.

      --
      Upgrade your grey matter, cause one day it may matter
    3. Re:Just a little plug... by Unknown+Kadath · · Score: 2, Insightful

      I really like Speakeasy, but it can be a pain getting the local telco to allow them to hook up your service. Verizon jerked me around for almost a month before I got my Speakeasy DSL when I was in college. Some companies won't let Speakeasy use their lines at all, like SBC in my area. Common carriers hate being edged out by contract carriers.

      -Carolyn

      --
      Like Daddy always said: if you can't dazzle 'em with brilliance, baffle 'em with bullshit.
    4. Re:Just a little plug... by Dr.+Zowie · · Score: 1
      No, actually, it's not nearly so bad. The point is that business users will generally get more hyped up about minor glitches in service, and require more attention, than ``recreational'' users. Same story with telephone lines. Businesses use the phone differently than households, so businesses get charged more for a phone line. (Never mind that your teenage daughter spends six hours a day on the darned thing...)

      Speakeasy rocks. Everyone should send them a wheelbarrow of money.

    5. Re:Just a little plug... by MrAngryForNoReason · · Score: 1

      The reason they do this is liability. If you make money from your connection and it goes down for 3 hours then Speakeasy could be held liable for the money you lost due to the outage.

    6. Re:Just a little plug... by Tadrith · · Score: 1

      I just signed up for SpeakEasy and am ditching SBC for this exact reason.

      I have plenty of legitimate uses for my upstream... for instance, the company I work for uses Cisco IP telephony, and when I work from home I use their softphone software. Voice takes up a good portion of bandwidth, and several people in my house work where I work.

      They have a special this month, though - 69.99 for 1.5Mb/768k. Not a bad deal at all.

    7. Re:Just a little plug... by DaveJay · · Score: 1

      Here's a plug for DSLExtreme, while you're at it:

      I pay $49.95 a month for 1500/256, I get a static IP, I can run all the servers I want, I get great customer service, and the tech folks there know what the heck they're doing.

      Case in point: I run a mail server. Several months in advance, they sent out a notice (paraphrased): "If you run a mail server please send an email to this address, because we're going to block commonly-exploited mail server ports for everyone who is NOT knowingly running one of these servers, and we don't want to block you by accident."

      They followed this with an explanation of why: #1, people who unknowingly (or willingly) run open relays get owned by spammers, and they don't want to contribute to that problem, and #2, if you are intentionally running a mail server, and you can keep it from being an open relay (they check once and a while) who are we to say you can't do it?

      Love 'em, will never leave 'em. ;)

    8. Re:Just a little plug... by Unregistered · · Score: 1

      Speakeasy is doing a good thing. They make all these people happy with their service and they tell others about it. I use Earthlink and so far they've been great, but if that changes, i'm gonna call speakeasy first. Other ISPs take note.

    9. Re:Just a little plug... by Anonymous Coward · · Score: 2, Interesting

      For around US$60 a month, I get a 640/128k pipe, and two static IPs. That's it.

      I can't help but to feel sorry for you americans. I live in Stockholm, Sweden. For around US 55$ (400 SEK) a month I get 8Mb/s down and 1Mb/s up with absolutely NO BANDWIDTH RESTRICTIONS. And this isn't even a very good deal, many of my friends get 10Mb/s (both ways) for aproximately US 40$ (300 SEK).

    10. Re:Just a little plug... by PetWolverine · · Score: 1

      I have SBC/Ameritech DSL. Yes, it's a big corporation, but it's a damned good deal--here's what I get for $65/month:

      * 768/128k bandwidth
      * 5 static IPs
      * Unlimited throughput per month, as far as I can tell.
      * Some number of email addresses (I don't use this service, so I don't know about it)
      * I can run servers.

      I don't use the email service because I run an email server of my own. I don't know if they offer Web hosting, because I run a Web server myself. Any sort of service I want, I can set up myself.

      I don't know about running a WAP, but it's interesting to see that a megacorp like SBC can compete on the service level with such a well-reputed underdog as Speakeasy.

      --
      I found the meaning of life the other day, but I had write-only access.
    11. Re:Just a little plug... by bloosqr · · Score: 1

      I looked into this myself. I'm paying $45 for 1.5 down 768 up w/ a small company called digizip. They allow servers and provide 5 static ip addresses. (As they put it, they provide "bandwidth" and thats it). I've thought about moving over to sbc or verizon which is now really, really cheap but do like having the bandwith.

      -bloo

    12. Re:Just a little plug... by Anonymous Coward · · Score: 0

      I can't help but to feel sorry for you americans. I live in Stockholm, Sweden.

      and we feel bad for you, since you live in a third world eurotrash country.

    13. Re:Just a little plug... by Anonymous Coward · · Score: 0

      COFS.net (sorry, too lazy for link)

      1200 (easily)/256k. No bandwidth limit (my last roommate left Kaaza on ALL the time...asshole.)

      $59.95 /no server constraints.

    14. Re:Just a little plug... by supertbone · · Score: 1

      I have that same plan that you have and I never had a problem with their service. The time I have had outages a car hit a telephone pole or because the modem power plug fell out of jack. I cannot say anything bad about DSL Extreme. DSL Extreme rocks!

    15. Re:Just a little plug... by Anonymous Coward · · Score: 0

      Also worth adding:

      They will set the reverse dns of your static IPs to whatever you like.

      I know the Speakeasy TOS has a clause about disrupting others service like everyone else...
      I run 2 servers at home that are on constantly and when I'm not using the bandwidth for gaming I have the pipe full of BitTorrent, newsgroups, and giftd.

    16. Re:Just a little plug... by Anonymous Coward · · Score: 0

      Speakeasy does nice things like have a truly "unlimited" policy. For around US$60 a month, I get a 640/128k pipe, and two static IPs. That's it.

      The really cool unlimited part is this:

      * I can use as much of that bandwidth as I want.
      * There are no content restrictions.

      And this is the big one...

      * I CAN RUN SERVERS. Yes, I realize that a lot of broadband providers don't stop you at their routers or anything, but most of them have it in their AUP that you can't run your own servers. Speakeasy just asks that you don't make money.


      Granted, Speakeasy is an awesome ISP and I would order their service in a second if I didn't already have awesome service through PacBell (getting free bandwidth as I lowered my service a couple years ago and they never lowered my speed). But seriously though, what kind of server are you going to run with 128kbps upload? I dont just mean throwing up an FTP server, I mean actually SERVING people in a decent amount of time without them having to wait a few hours to get a small file.

    17. Re:Just a little plug... by rhuntley12 · · Score: 1

      And pay a $150 'setup fee' and a ~$200 'Hardware fee' (What the hell kind of hardware costs $200? Cisco 675 for like $10 on ebay works fine) Speakeasy where I'm at will sell me their 728K/whatever or something service, except Qwest line will only get 640/256. I found that entertaining, it will also cost more using Speakeasy. I had heard such good things about them, but appears MSN dsl is just as good and cheaper to boot.

  41. Let the market work it out by GPLDAN · · Score: 1

    This is why allowing ISPs to have access to cable infrastructures and central offices is so damn important. If the RBOCs or LECs can muscle competition out, we'll get to the day when bandwidth is billed by the Megabyte. If competitive ISPs are allowed access to broadband infrastructures - then they can come along and offer true unlimited access and the market will react. The problem is, a little ISP used to be able to service a large population with a T1 and a modem bank. Now, with broadband, becoming an ISP means you better have good peering and a couple OC3s, just to start. As a result, competition is squeezed out, Covad and Comcast will own the world, and then you are screwed unless you want to go T1 to your house.

  42. Another Speakeasy Customer by Limburgher · · Score: 1, Funny
    I can relate to the guy above. I'm paying for 608/128, minding my own business, and then they tell me that in March, I'm getting pushed to 1.5/358, just like that, no choice in the matter, AND at NO CHARGE!

    I am OUTRAGED! This, and they can't even be bothered to limit which ports I can use or tell me I can't run servers. . .assholes. . .:))

    --

    You are not the customer.

    1. Re:Another Speakeasy Customer by Anonymous Coward · · Score: 0

      dito.....

      another outraged Speakeasy customer! ;)

    2. Re:Another Speakeasy Customer by sirket · · Score: 1

      Some of these SpeakEasy posts have me rolling on the floor :)

      I've had SpeakEasy for 3 years now and other than a small problem with Covad a couple of years back, they have just plain rocked. Tech support is always available and not stupid. When I wanted to use a Cisco router to connect, they told me they don't support it but then told me how to do it anyway.

      -sirket

    3. Re:Another Speakeasy Customer by Anonymous Coward · · Score: 0

      yeah the upgrade. I just did that and have had 3 weeks of hell. It went from a separate pair to shared w/ the phones. At one point covad wanted to come out to reapir my wiring and charge me $200 for the service call. NOT. I finally convinced them it is either on their side, or the modem is bad.

      my motto...

      If it aint broken DONT FIX IT!

      oh yeah, i never have any limits to downloads (which must exceed about 10gB/month or so..)

    4. Re:Another Speakeasy Customer by Anonymous Coward · · Score: 0
      When I wanted to use a Cisco router to connect, they told me they don't support it but then told me how to do it anyway.

      If you are on the bridged service like me they were probably just discouraging you from wasting your money. :-) I have a Cisco 827 I was using at another ISP with PPPoE and when I switched to Speakeasy I just started using the Zyxel Prestige 645 they make you buy (with $199 rebate for it though) with their self-install kit. After a couple of times having it locked up I looked into whether I could use my much more reliable Cisco 827 in place of the Zyxel and low-and-behold it was simpler tha I thought. My $450 Cisco router is now a dumb ATM to ethernet bridge. rofl.

    5. Re:Another Speakeasy Customer by Anonymous Coward · · Score: 0

      Lots of ADSL boxes do routing with PPPoE, AFAIK it's not in any way related to the line you lease, it's all depends on what you want to do. Why wouldn't you able to route if you wanted? There's no technical way speakeasy could limit it.

  43. Throttling in Belgium by spectrokid · · Score: 1

    This is common in Western Europe. P2P doesn't hit the ISP's Squid and costs a bundle when it's transatlantic. In Belgium, Telenet limits you to ISDN-like speeds once you used your monthly quotum, and Skynet is simply throttling all P2P traffic on their main Cisco routers.

    --

    10 ?"Hello World" life was simple then

  44. Not on download, but upload by shawnmchorse · · Score: 2, Interesting

    Only time I've ever been involved with something like this was when I needed to upload a gigabyte of data to my web server from home, over RoadRunner. That obviously took a long time with the upload bandwidth restrictions and such, but it got done.

    Less that 24 hours later I get a phone call from the RoadRunner police, warning me about excessive usage of upstream bandwidth and obviously implying that I'm running some sort of server out of my house and had better stop. I told him why I was uploading data but that fell on deaf ears, and I was basically told that the only reason they were going to let it go this time was because I was paying for an additional IP address anyway. I got the distinct feeling from this rude guy that they wouldn't care if I'd downloaded a hundred gigabytes of data, but that if I used a hair more of their upstream bandwidth than they thought I should be they'd cancel service in a heartbeat.

  45. Cable Company by SamiousHaze · · Score: 1, Interesting

    I remember there was a company (that shall remain nameless) in NE Ohio awhile back that had promised uncapped speeds (which seems to be the 'unlimited' debate here) -- however there was such a boom in business that their infrastructure couldn't support it, so they capped the bandwidth to 20k upload and (i think) +-100k download. There was a huge uproar about it but it seemed silly to me for people to bitch about the temporary cap whilst that company was upgrading their infrastructure.

    1. Re:Cable Company by Patrik_AKA_RedX · · Score: 1
      There was a huge uproar about it but it seemed silly to me for people to bitch about the temporary cap whilst that company was upgrading their infrastructure.
      Always make a lot of noise when a company does such a thing. Else they might think they can get away with more permenant caps.
      Companies have to be trained like dogs. If they do something good, you give them a cookie. if not, rub their noses through it.
  46. Re:sue the ISP for fraud by I_Want_This_ID · · Score: 1

    That's one of the problems in our "sue-happy" country.

    Damages far in excess of actual or even theoretical damages.

  47. Re:guilty until proven innocent? by RealityMogul · · Score: 1, Insightful

    What legitimate need does a single person have when downloading 40 gigs of data over a short period of time?

    I would suspect that the ISP may also know what port all the traffic was taking place on. It's quite reasonable to suspect that if 40GB of data was taking place of the port Kazaa uses, that he's not transfering a family photo album or business documents from his office network.

    Regardless of due process, common sense still exists and it is Ok to call a spade a spade. While you may unfortunately have to defend it in court, you can still say what you want without a 500 page report and permission from a judge and jury.

  48. Direcway FAP by donkeyoverlord · · Score: 5, Informative

    It's advertised and part of the sign up agrement but man does it suck. Your basicly given a "bucket" filled with 165 MB of data that you can do what ever you want with for 8 hours. If you use it all up your screwed down to dialup speed while the "bucket" refills over the next 8 hours.

    1. Re:Direcway FAP by MarkJensen · · Score: 1

      YIKES!

      Doing a bit of math, that means to download a Linux .iso set (assume 3 CDs at 650MB each), it would take nearly 12 "bucket fills"! And at 8 hours a bucket, that's a bit over 94 hours (or nearly four days, to you and me).

    2. Re:Direcway FAP by Anonymous Coward · · Score: 0

      Do the math, your basically paying for dial-up speeds (5.7KB/sec averaged over a 24 hr. period) that has the additional ability to burst medium sized data downloads.

      This perfect for the casual user reading emails and news and occasionaly downloading a song or demo programs.

      I hope your not paying more than $25 a month though.

    3. Re:Direcway FAP by nb+caffeine · · Score: 1

      Now you know why i download all my stuff at our university before i go home for breaks, like i just grabbed Gentoo before i left school. Granted, my dads buisness pays for the service, and the service is the corp, not the residential. It still sucks. And boy, does he get pissed if i accidentally leave Bittorrent open all night and he goes to send some emails in the morning...

      --

      "Something's wrong with you...and I hope we never do meet again." - Deftones When Girls Telephone Boys
    4. Re:Direcway FAP by donkeyoverlord · · Score: 1

      Yeah it really bites, and it cost's something like $100 per month right now to pay for the hardware, once the hardware is payed off it drops to like $65 I think. Still way to high but I'm not the one making the choices. It's an office where they need access to one website, just one, that is far from bandwidth intensive. But no one would listen to me when I said it was a waste.

  49. Verizon DSL by NetMagi · · Score: 0

    I've had my Verizon DSL now for about 2 months 1.5down 128k up and I've been very pleased. . no complaints from them regarding my use.

    I'm a HEAVY gamer and I dl quite a lot.

    has anyone who's had them longer comment?

    1. Re:Verizon DSL by eggoeater · · Score: 1

      I've had them about a year and I'm very pleased. Great download speeds, especially from their news servers. I don't think I download enough to warrant a warning though. I think I've had all of an hour of downtime in that year.
      -Steve

    2. Re:Verizon DSL by sirket · · Score: 1

      Verizon is very hit or miss, it totally depends on where you are located.

      I have several friends in NY who can't keep their connection up for more than a few hours. They can reconnect immediately, but getting dc'd several times a day sucks.

      -sirket

    3. Re:Verizon DSL by Anonymous Coward · · Score: 0

      Aren't all gamers heavy!? BOO-YAH!

  50. no problems by SevenTowers · · Score: 1

    Videotron here in Quebec, I have 4mbit/640kbits cable (get those speeds all the time). I often download over 130GB a month and haven't had any problems yet. The price is quite decent too 80$ canadian all taxes included (about $55 US). This is the most expensive residential service they offer. They have other types of accounts suche as a 40$ a month 15Gig download 10 gig upload @3.5Mbit/160kbits.

    --
    Imperium et libertas
    Autocracy and freedom
  51. Find a better ISP by TWX · · Score: 1

    I use a local ISP called FastQ Communications. They do DSL and Dialup. Their attitude is, "You're paying for the bandwidth, use it." Of course, the fact that they have static IPs available cheap and only block Windows NetBIOS and Sun RPC (for security), allow registering of DNS servers, running of services like FTP, HTTP, SSH, SMTP, POP3, and delegate reverse resolves if you want to go on top of it makes them rock. Being inexpensive too is a nice perk...

    --
    Do not look into laser with remaining eye.
  52. Choosing an ISP by ChefInnocent · · Score: 2, Insightful

    I chose my ISP specifically because I knew they don't care. Velocitus (formerly RMCI) doesn't do bandwidth monitoring or any other blatant tracking. They are the laziest ISP in my area. Frequently, I peek out at speeds faster than I'm paying for.

    I think the trick to finding an ISP is to find the most apathetic company out there. The only problem with this is that I'm down about 4 days a year. I find it a reasonable trade off, and it is increadibly better than AOL, MSN, or Qwest.

  53. This is not new by Anonymous Coward · · Score: 0

    Shaw's (in Canada) been doing this for years. At first they never stated bandwidth limits, but if you uploaded too much they fired off an email saying to tone it down. Then after a while they started doing it with downloading. If I remember correctly I think their "acceptable" download limit for a month is something around 2 gigs (which is obviously ridiculous).

    First they email you, then they demand you phone them, and finally if you don't comply they'll shut your service off for a week. After that if you repeat the "offense" they'll cancel your subscription.

  54. I wish they would have done this at dorms by Stray7Xi · · Score: 2, Interesting

    Back when I was in dorms, they decided that the traffic was getting to high in the "Computer-Interest Dorm" building.. so they capped the whole building. As anyone can imagine, this didn't stop the dozen people from doing unlimited bandwidth sharing but just made it so everyone else in the dorms couldn't open web pages.

    After talking to the sys admin, he said they weren't willing to send out warning letters to the worst offenders.. and he even said there was plenty of bandwidth for everyone after the cap if people would just be responsible.

    Of course now that I'm out of the dorms and paying for my bandwidth, I expect to be able to use every last bit (pun intended) of it.

    It's just a tragedy of the commons.

    1. Re:I wish they would have done this at dorms by Anonymous Coward · · Score: 0

      > Of course now that I'm out of the dorms and paying for my bandwidth, I expect to be able to use every last bit (pun intended) of it.

      Funny how you think $50 should cover 24x7 full throttle 1.5Mbps. That is like saying, "I pay $350 a month for my car, I should get to drive to Alaska and back every night and not pay the gas or tolls, It's my car and I'm paying for it!"

      In industry commodity prices, $50 buys 16GB of download.

      Subtract from that the port cost, support cost, and the monetary value of the risk from litigation from RIAA, and 10GB is just about fair.

      If you grow up and stop being a rebellious youth for 5 minutes and think about it, the ISPs are being more than fair.

      Everything costs money. Don't forget that and things will always seem a little easier to understand.

      l8,
      AC

    2. Re:I wish they would have done this at dorms by Stray7Xi · · Score: 1

      I shouldn't bother replying to the troll, but I never said the pricing was fair...

      All I said is when that's THEIR business model that they're selling me, I'll milk it for all it's worth. If it's a bad business model then they should change it, rather then blaming the customers for using what they're paying for.

      If someone offered to rent me a car and guarenteed unlimited gas.. then yes I might choose to drive excessively... but fortunately the rental companies are smart enough to not do that.

      I'm not one of the affected, and if my ISP moves to a more restrictive policy.. I probably will move to a less restrictive one.

      Furthermore
      -I don't pay $50
      -I don't have 1.5Mbps
      -Risk from RIAA is zero (nice assumption you made there)
      -I don't have a 10 gig limit
      -I must of got a good deal when I bought 20 gigs for $8 (webhosting), or maybe your prices are full of %*#^.

      Should I write up your whole post as nonsense or was there any part of it that was true?

  55. Unlimited = " top 1%" by Anonymous Coward · · Score: 1, Interesting

    I've had a several lengthy phone conversations with people from Comcast regarding my account being disabled for downloading a lot of data. Apparently they like to send letters to the top 1% of people who download the most, and then cut them off the next month. Their justification is that it interferes with other people's use of the resources. But frankly, if their network infrastructure were capable of supporting the speeds that they advertise for the number of people they supply then it wouldn't be a problem.

    Bottom line, if you call them on their bluff of unlimited fast internet access, then they cut you off.

    They did, however, claim that content wasn't being monitored, though I have no way of verifying this.

  56. Mfire - Unlimited = 150 hours ? by Exaurdonn · · Score: 1

    Mfire advertises unlimited access, and then their user agreement states you agree to connect no more than 150 hours?!? At least they do specify in their agreement what they provide. P.S. Yes, they do actually cut off your access after 150 hours until the following month....

  57. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  58. Its a very common trend by mnmn · · Score: 2, Informative

    I went from Sympatico to Rogers to Sympatico and now looking elsewhere here in Toronto. About 4 years ago, they were offering the same speed at the same cost with no limits. Naturally bandwidth costs fall over time but theyve frozen between the two monopolists in Ontario.

    Whats funny they quitely implemented bandwidth limits that are pretty rediculous, and Sympatico has even blocked port 25. In another incident when I was trying to explain network problems to a customerservice rep at Sympatico, I kept switching between win98 and linux to exhaust all their over-the-phone tests so they know the problem is on their side. Well, when he heard "Linux" he went bonkers and told me there was no way he is helping me with any further issues and I shouldnt waste his time.

    So now we're paying an average of $65 per month for our usage, which does not support Linux, let alone the openvmx, solaris and openbsd that I have at home.

    --
    "Give orange me give eat orange me eat orange give me eat orange give me you." -Nim Chimpsky
    1. Re:Its a very common trend by cscx · · Score: 1

      Sympatico has even blocked port 25
      OH NOOO!!! Since there are ZERO legit reasons to run a SMTP server on a HOME DSL line, they are just helping fight spam by closing off points to potential open relays.

      which does not support Linux, let alone the openvmx, solaris and openbsd that I have at home.

      Because it's not profitable to support something that no one will call in for... again: HOME DSL LINE.

      If you want to run a faux NOC in your apartment, that's up to you... but don't for a minute expect them to support it. Want business service & support? Pay for business bandwidth.

      If I had to guess, I'd say you're probably vioalting your AUP in some way...

  59. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    There are accounts for people that move a large amount of data. They are called "business accounts" and cost more.

    High bandwidth speed doesn't mean you get to max your connection all the time. If you look in your SLA, I bet you find a provision for reasonable use.

    If you don't like it, buy a business account where they won't care how much you use.

    l8,
    AC

  60. No problems here. by Anonymous Coward · · Score: 0

    Maybe I'm weird, but I haven't fought with my ISP about anything, let alone bandwidth/traffic issues. When I paid for my internet account, I knew exactly what I was getting and I was willing to pay how much they were charging. I don't care if I only get X gigabytes of transfer a month, as long as they tell me up front, let me check out how much I've transferred at any time, and let me get more when I need more at a reasonable price. Isn't too much to ask of an ISP, is it?

  61. Re:guilty until proven innocent? by trentblase · · Score: 2, Insightful

    There are plenty of legitimate needs for downloading/uploading large amounts of data. If I pay my monthly fee for "unlimited" access, I should be able to stream high resolution live video 24 hours if I so choose.

  62. Speakeasy.net TOS by Anonymous Coward · · Score: 1, Informative

    Bandwidth: If you utilize any of your Speakeasy services in a manner which consumes excessive bandwidth or affects Speakeasy's core equipment, overall network performance, or other users' services, Speakeasy may require that you cease or alter these activities.

    http://www.speakeasy.net/tos

  63. Me by lh0628 · · Score: 0

    I use shaw cable in Canada, and they advertise 'unlimited usage'. And I download alot of stuff from the net, so twice I've been called by the customer service (service, yeah right). Guy: sir, did you know you network usage is above normal? Me: what is above normal? Guy: well your package do have a quota of 50G per month. Me: Don't I have unlimited usage as you advertised? Guy: No sir, by that we meant you are connected all the time and can use it whenever you want to. Me: oooh... well I'm switching services unless you stop harrasing me. Never got called again.

  64. Bandwith Nazis by Kleedrac2 · · Score: 4, Informative

    I'm on Sasktel and have found them to be more than acceptable to the point where I know my TOS agreement prohibits me from running "any server" but I have a small web/ftp server running and they don't mind. However Access Cable in Yorkton services my in-laws and several of my friends and I've taken to calling them Bandwith Nazis! They turn off your internet if you are running Kazaa (they check the ports) as well as if you have any virus that uses bandwith at all! This isn't necessarily a bad thing but when I go over to fix it I have to download all the removal tools at home and burn them onto a CD because if I call them asking them to turn it on to grab a removal tool they tell me that they will not turn it back on until the system is clean and suggest a format!! When my in-laws complain about having to pay for an ISP that shuts them off whenever they feel like it they are told that it's all in the contract and there's nothing they can do about it. Luckily I've convinced them to switch in January but I just hate dealing with these people so anyone in Regina/Yorkton SK area PLEASE DON'T GIVE THEM ANY BUSINESS WHATSOEVER!! I really wanna see this company fail. Every one in Saskatchewan would do well to switch to Sasktel, Shaw, or Image and let's put an end to the Bandwith Nazis!! In a side note, they offer a news server but filter it so horribly that you can't connect to over half the newsgroups! This is just my 2 cents.

    Kleedrac

    --
    Sure we wang, can.
    1. Re:Bandwith Nazis by Txiasaeia · · Score: 1
      Sasktel is the shiznat. Like I posted under another story, I'm getting 1.5/128 DSL for $45, and that's completely unlimited. I've downloaded over 20gigs in one month (um, linux images, yeah...), no complaints. Upload speed is a bit slow, which makes it difficult to be a server (which is prohibited in TOS anyway), but other than that I'm as happy as a pig in mud (I thought an appropriate Saskatchewan/farming metaphor would work well here).

      Access Communications is the same price for a static IP, but their ping times are horrible. It's slower playing UT2003 against a mate in the city who's got Access than it is to the rest of NA - go figure!

      --
      Condemnant quod non intellegunt.
    2. Re:Bandwith Nazis by Scott+Wunsch · · Score: 1
      Access Communications is the same price for a static IP, but their ping times are horrible.

      Horrible ping times? Hmm, let's see...

      round-trip min/avg/max/mdev = 1.954/2.642/3.615/0.547 ms

      An average of two and a half milliseconds? That doesn't sound bad to me. It sounds like your "mate" needs a house call ;-).

      Oh, and if you're only using 20 gigs a month, Access wouldn't care either. The people running into trouble are using much more than that.

      The above comments are my own, and in no way represent the views/opinions of my employer, or anyone else.

      --
      \\'
  65. "unlimited" by mpost4 · · Score: 1

    You will find that unlimited has some very odd meannings, with sprintpcs has unlimeted 3g, but if you read the TOS you find that you are not alowed to use it unlimited, you are not alowed to use it as a modem. Here is the text "PCS Vision Packs are: (a) only available with a Vision capable PCS Phone or PCS smart phone device; and (b) not available with Connection Cards, Aircards, or any other device used in connection with a computer or PDA - including phones, smart phones or other devices used with connection kits or similar phone-to-computer/PDA accessories. PCS Vision Packs are also not available with Bluetooth Vision capable PCS Phones used as a modem in connection with other devices. Sprint reserves the right to deny or to terminate service without notice for any misuse."

    on the other hand t-mobil does not have that in their contract, but I am not sure what the exact rules there are, I am sure to find out, I have been using it to stream internet radio stations to my laptop, then retransmit them to my car radio. But when I bought the service they said I could do it, and they have instructions on their site how to see your bluetooth phone up for use as a modem for a laptop. NOw if I can get a player for my palm that can do all the internet radio stream formats.

    1. Re:"Unlimited" by mad.frog · · Score: 1

      > What do you guys want? ... They're not going to
      > change their advertising to state bandwidth
      > limitations just to appease the hardcore nerds

      Well, yeah, actually that is exactly what I want.

      If they advertise "unlimited", they should mean "unlimited", aka "as much as I can possibly suck down, 24/7". If this isn't what they mean, they shouldn't say it. Duh.

      I don't mind having a limit. But I *do* want to know, up front, what it is.

    2. Re:"unlimited" by pantherace · · Score: 1
      The sad thing is that they provide no way for it to be allowed (interestingly: no extra $$ for sprint) However, there is an unwritten rule that somewhere less than 150-300MB/month is ok.

      Btw, the phone counter in some of the Sanyos resets at a Gig.

      In other words, they like many ISPs don't enforce the contract, and only use it to blugeon those who use the "unlimited" (restricting it to phone only is certainly a limit)

  66. Earth to Dumbass by Anonymous Coward · · Score: 0

    He agreeded with you.

  67. Try a $1000 over bandwidth bill by jptechnical · · Score: 2, Informative

    I have a friend that uses a local Alaskan cable modem company and after a long month of not-stop movie downloading off Kazaa he got a bill for $1000 (or around there) for going over his like 5 gig limit.

    Ouch!

    Fortunately they didnt push the issue at all. He called to ask what this bill was for and feigned innocence and ignorance and they just comp'd it. But it does make you look at the terms and conditions a little closer. They never hid the 5gig limit, but none of us ever took it serious.

    I know for a fact I was over my limit on several months, just not by like 100gigs so it never was an issue. Honestly I have never heard of anyone actually paying for their exceeded limits but the ISP is fully within their rights.

    If you put up enough XMas lights to be seen from the moon and get a huge electric bill next cycle you most likely wouldnt get off, certainly not be able to deny it after confirmation by an blinded airline pilot!

    Just tread lightly on their kindness or willingness to please their customers. Don't screw it up for us all.

    p.s. there is no such thing as 'unlimited bandwith' there are limits on everything, you just might not ever reach them.

    --

    Boredom's not a burden anyone should bear.
    1. Re:Try a $1000 over bandwidth bill by MrAngryForNoReason · · Score: 1

      If you put up enough XMas lights to be seen from the moon and get a huge electric bill next cycle you most likely wouldnt get off,

      Yes but my electricity company don't offer me unlimited electricity for a fixed price, I pay for how much I use. ISPs offer unlimited access, then they hide caps in the ToC. If they didn't claim it was an unlimited service then I wouldn't mind but there is nothing like signing a 1 year contract with an ISP and them introducing 1gb a day caps 2 weeks later.

  68. Re:guilty until proven innocent? by thoolihan · · Score: 5, Insightful

    but your ISP has every right to terminate your service for any reason they want.

    Totally correct. It is their legal right.

    However, it's not a great strategy for them. Good businesses protect their customers, and assume the best. Take safety deposit boxes, rented storage space, and many other examples. They can be used for illicit activities, but such businesses do not go around snooping on their customers. They prefer to keep them.

    Hopefully, technology companies will figure this out one day.

    -t

    --
    http://unmoldable.com W:"No one of consequence" I:"I must know" W:"Get used to disappointment"
  69. terms of service by happyfrogcow · · Score: 1

    I have no ISP at home. I don't agree with any broadband providers "terms of service"... you insensitive clod.

  70. Welcome to months gone by in Canada... by EoRaptor · · Score: 5, Informative

    Canada saw this long ago.

    Unlimited Access can be construed to refer to time, not bandwidth. Thus, ISP's claiming unlimited access aren't offering no download caps.

    Think of it this way

    Access buys you the key to a car, which is parked in your driveway. You can get into the car through any door, and for as long as you want. You have unlimited access to the car. You are not, however, allowed to drive it anywhere, you do not have unlimited usage.

    Rogers Cable (Ontario, Canada) is trying to implement this type of soft cap, and it's not working too well for them. The major issue is they won't define the caps, and people are being cutoff for completely arbitrary amounts of usage. The other huge problem is that they specifically advertise 'Unlimited Usage' (consumers having wised up to the 'access' wording) and this is quite contrary to it.

    They have suspended people, only to reconnect them when asked. This lead to a good exodus of people, and recently Rogers have been calling people saying 'all is forgiven' and asking them to return, saying the caps are completely gone.

    Whether this proves true or not is yet to be seen.

    1. Re:Welcome to months gone by in Canada... by Acidic_Diarrhea · · Score: 3, Insightful

      But if I have unlimited time, what are you saying I have time with? I'm not seeing the difference here. They give me download and upload speeds at X and Y. If I have unlimited time [and obviously no control over the speed I am getting], then my bandwidth for the month would be, at worst, 30 * 24 * 60 * 60 * speed per second. So isn't it their fault for setting the speed at a level where they can't provide me with that unlimited time that you are alluding to?

      --
      I hate liberals. If you are a liberal, do not reply.
    2. Re:Welcome to months gone by in Canada... by Anonymous Coward · · Score: 0

      I'm not liberal. I'm communist. Is that okay?

    3. Re:Welcome to months gone by in Canada... by BillX · · Score: 1

      Unlimited Access can be construed to refer to time, not bandwidth. Thus, ISP's claiming unlimited access aren't offering no download caps.

      Maybe, but once they disconnect the customer for the rest of the month (etc.) they no longer have unlimited access, either.

      --
      Caveat Emptor is not a business model.
    4. Re:Welcome to months gone by in Canada... by Anonymous Coward · · Score: 0

      No, my grade school teacher told me you are satan.

  71. Videotron, Montreal, Canada. by Quebec · · Score: 1

    I got my cable-modem 5 years ago in Montreal and it was quite a new thing in Montreal. At the time I was hitting 350KBytes/sec (KBytes, not Kbits) for download and upload with good servers or close friends. But a few months later they limited the bandwith for uploads... down to 20KBytes/sec.

    I sent a complaint and was answered swiftly with some really polite excuses but that's it. I could still download at 350KBytes/sec (about 70 to 100 times faster then conventional modems) but when it came to sending anything it was 20KB/sec (about 4 to 7 times faster then conventional modems).

    When came the time to be hosting internet games I could not provide enough bandwith then for more then 4 players without starting to feel some lag going on. Same occured when I tried to host a voice server.

    Somehow Internet habits have changed so now they made the limit at 40KB/sec but it's too late for me, I got bored with gaming.

    Corporate decisions sucks.

  72. Philly Comcast by OiDugPA · · Score: 1

    I just got a letter from Comcast a few weeks ago regarding this. It states: "According to our aggregate bandwidth usage records, during [month year] your Comcast High-Speed Internet account exceeded Comcast's bandwidth usage limitations. The activity associated with your account was more than 100 times the national median." The letter then goes on to list the "different activities" which could result in this - commercial or business applications, peer-to-peer networking, file sharing, newsgroup downloading, streaming music/videos, and voice and/or video services. The letter recommends I upgrade to a "business use" account. Argh. 100 times? Why would anyone get broadband if they're doing 1/100th of the transfer rate that I am? Silly national median.

  73. "Unlimited" by Cereal+Box · · Score: 1

    I think the problem here is that the geeks think "unlimited" means "without bounds" whereas the ISPs think "unlimited" means "the amount of bandwidth a reasonable person would consider unlimited." That is, when your average person is using their high speed access, they're not saturating the pipes both ways 24/7, 365 days a year. They're using their internet access a reasonable amount every day and even making big downloads here and there. To them, this is "unlimited" since they don't have to constantly worry about how many megabytes they're transferring and budgeting accordingly (that is, since they make reasonable, and not excessive, use of the internet access).

    Now hardcore geeks on the other hand will tie up their connection constantly downloading who knows what and demanding that their ISP give them truly unlimited access for $50 a month. Not gonna happen. Just use some of that common sense. Do you really think the ISP means that their unlimited access is "unlimited" in the strictest sense of the word? Of course not. They'd go broke, fast. Are you guys the same kind of people that would demand that an "all you can eat" restaurant bring you more and more food and never close so long as you're still hungry?

    What do you guys want? Do you want ISPs to stop offering access that, to 99% of their customer base, is "unlimited" just so you can avoid being burned because you lack the common sense to realize that no ISP can truly offer unlimited access? They're trying to appeal to a customer base that will view the ISPs service as, for all intents and purposes, unlimited. They're not going to change their advertising to state bandwidth limitations just to appease the hardcore nerds who insist on raping bandwidth, sorry.

  74. Never had a problem... by inode_buddha · · Score: 1

    with mine - there's only so much you can do with dialup. If I need to nove iso's of something, I can always snarf my friends cable modem for an evening.

    --
    C|N>K
  75. ISP-specific DC hubs by Chalex · · Score: 2, Interesting

    A cool solution would be for someone to set up ISP-Specific Direct Connect hubs, like those that exist underground at most large univerities. ISPs/schools care much less about how much you download if you're downloading from other people on the network, instead of someplace in Sweden. For example, northern New York State only has Time Warner's RoadRunner for cable internet with the 66.67.*.* ip range...

  76. I have been cutoff by Buzz_Litebeer · · Score: 4, Informative

    I downloaded 8 gigs in the course of 3 days, and I had my internet turned off, I used the cable service provided in lawrence kansas.

    I had absolutely no warning, no phone calls.

    The only reason I know I had been cut off was because I figured that my excessive downloading for the last 3 days had probably triggered it.

    I called the cable company and they said that I had been turned off for grossly exceeding standard usage amounts. It took me 2 days and about 4 calls, but I finally got the service turned back on with a verbal agreement not to download more than 3 gigs a week.

    So, I had to skimp, but i survived!

    I cant imagine someone only allowing 2 gigs a month though, i have downloaded more than that just off of demos and things from gametab.

    Buzz OUT

    --
    If you don't vote, you don't matter, so don't waste your time telling me your opinion
    1. Re:I have been cutoff by owlstead · · Score: 1

      I cant imagine someone only allowing 2 gigs a month though, i have downloaded more than that just off of demos and things from gametab.

      Depends on what you use the service for, obviously. A lot of people in there are for web and mail experience, and only some downloading of updates etc.

      So the question is; what kind of service did you apply for? Without that information it is difficult to see if the ISP was correct in cutting you off. Obviously the way you were cut of is not what you expect though.

      I just downed a linux distro (binary only) that was about 3 x 650 = 2 Gigs. So obviously this amount in a month is way to little for me.

      Start 3 years ago: 512/64 kbits/sec for 65 euros, januari: 4096/640 kbits/sec for 80 euros p/m. Don't you love it.

    2. Re:I have been cutoff by Flabby+Boohoo · · Score: 1

      No one, and I mean no one would need to download that much crap. You must be a complete file whore.

    3. Re:I have been cutoff by Electrum · · Score: 1

      I downloaded 8 gigs in the course of 3 days, and I had my internet turned off, I used the cable service provided in lawrence kansas.

      I had absolutely no warning, no phone calls.


      Perhaps you should read the Terms of Service before you start complaining about no warning. They are quite clear on the limits, but only seem to care about the 1 GB per day rule (so I was told by their techs).

      If you want a slower but unlimited service in Lawrence, go with SBC DSL. (There is a trick to avoiding the outrageous setup fees for static IPs. Signup for the normal service, then call up and upgrade as soon as the service is installed. If you want to use the normal service but don't want to install their spyware just to get a username and password for PPPoE, look at the install instructions for OS X.)

    4. Re:I have been cutoff by Buzz_Litebeer · · Score: 1

      I honestly think this must be a new policy.

      After I was warned, i began downloading only 1 gig a day per day. Now, I know someone earlier on the thread called me a "file whore" but I download anime, and no, i dont download anime you can get in the united states.

      Things like Naruto, or Gundam Seed, things you dont get in the US. These files are typically 200 megs in size and downloading 4 of them about peeks the meter on download rates.

      But thats what I signed up for the internet for, downloading whatever I wanted.

      I dont use file sharing services, unless you count bittorrent as a filesharing service.

      I dont think 1 gig a day IS outrageous, or more. With the amount of things on the interent, completely legit things such as those on redvsblue.com or gametab, and such, 1 gig a day is easy to go over if you download all the time.

      --
      If you don't vote, you don't matter, so don't waste your time telling me your opinion
    5. Re:I have been cutoff by Electrum · · Score: 1

      I honestly think this must be a new policy.

      It's been around for at least two years.

  77. monthly != unlimited by ChrisTower · · Score: 2, Informative

    I would think that selling "Monthly" access instead of "Unlimited" access would solve the ISP's problems.

    Monthly doesn't imply an unlimited amount of bandwidth but it does suggest a months worth of access. Seeing as how most people consider utilities to be charged in monthly chunks, I would imagine that most users would be put off at all. Then the ISP could throw in fine print about bandwidth and burst speeds and all the other hoohaa.

    Oh no, I've just give them the answer. Must not hit submit, must save the word...

  78. yes, with dialup service by Frederic54 · · Score: 1

    *years* ago, I couldn't have cable/dsl in my area, so I took a 56k subscription, a second phone line, and a little utility to reconnect when disconnected. After having used more than 600 hours in a month (and more than 3Gb of download), my ISP cancelled my account :). I then took another 56k ISP who didn't care and kept it a few years, until I took cable.

    --
    "Science will win because it works." - Stephen Hawking
  79. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  80. Untrue by Anonymous Coward · · Score: 0

    from the tos:

    If you utilize any of your Speakeasy services in a manner which consumes excessive bandwidth or affects Speakeasy's core equipment, overall network performance, or other users' services, Speakeasy may require that you cease or alter these activities.

    http://www.speakeasy.net/tos

    They can cap your bandwidth if they want. They do for unlimited dialup. 150 hours = unlimited with dialup. You have been fooled

  81. Re:guilty until proven innocent? by Lord+Apathy · · Score: 5, Funny

    I had that problem. They thought I was downloading movies. I fixed that thought. Told them the truth. I was downloading porn. Solved that prolem right away and haven't heard a peep out of them.

    --

    Supporting World Peace Through Nuclear Pacification

  82. Oxymorons by splutty · · Score: 1

    It's all very nice to advertise with unlimited bandwidth, or free porn, or free beer, but in the end, they're all oxymorons, since people simply want to make money.

    The whole problem I see is that an ISP that provides a 1Mb downlink, shouldn't be surprised if that is used for 86400Mb per day. Although it seems rather reasonable that no one can ever view that much content, or for that matter will be able to store it.

    As for accepted use policies, they all state the same between the lines: If we think you're using up too much %'s of our backbone bandwidth, you're not using it acceptably.

    Mad.

    --
    Coz eternity my friend, is a long *ing time.
  83. Rogers Ottawa by Straif · · Score: 2, Interesting

    While I have not yet received any warnings about my bandwidth usage I have heard about other people here in Ottawa that have gotten some nasty emails and even one who had their account temporarily disabled supposedly due to high usage.

    I have no idea how much they were downloading or from where but it got me wondering about if the source matters.

    I routinely download 5+GB/day from the Rogers newsservers and have never had a warning. I usually only stop downloading when I'm refreshing the lists and start up again.

    I also do some uploading (approx 2-5 GB per month) to a couple of friends computers who are mostly outside the rogers network.

    when I told this to a Bell rep who came to my door he told me to keep Rogers since Bell Hi-Speed would definately limit me. 2GB a month I think was his number.

    I've been patiently awaiting my letter from Rogers to stop but it has never arrived. If they added a new tier of totally unlimited for a few more dollars a month I would be willing to join up to pay my fair share but it does not look like thats going to happen any tmie soon.

    Either way, I don't know how they are determining who is abusing their systems since I'm sure by any standards I would be on that list. It could just be a scare tactic hoping the few people they contact will spread their experience through word of mouth. Maybe their just hoping this will cause people to slow down without them having to go through too much trouble.

    --
    Of course that's just my opinion...... you could be wrong!
  84. Depends on the definition of 'unlimited' by Anonymous Coward · · Score: 0

    I've had not dissimilar problems with Netflix, they advertise 'unlimited' rentals, but that's not really what you receive, they have a number of tricks they use to try to throttle the number of DVDs they actually send you if you are a heavy user. For example they will just decide not to credit something as received for a full day. Or after having received something and crediting you, they just randomly wait a day or more to send you your next DVD, even if #1-10 in your queue are 'available'.

    'Unlimited' to these companies seems to mean slightly more than what the marketing people say the average user would use.

  85. small print by Elminst · · Score: 2, Informative
    Quoth the article;
    Of course, would it be so difficult for ISPs to stop advertising "unlimited" access, and instead include in the small (or not-so small) print exactly what the "acceptable" bandwidth usage is?


    We did this in like 99 at the ISP I used to work for (until I was restructured out of a job). I rewrote the TOS as such;
    Unmetered or Unlimited Accounts

    XXXXXXX.net sells un-metered accounts for interactive use. In the industry, these accounts are sometimes referred to as ?unlimited?. Member understands that un-metered or unlimited service does not mean the availability of a constant, dedicated connection. Rather, un-metered or unlimited service means that the holder of an account must be actually, personally using the service while an account is dialed in. Users are not allowed to pin up a connection under any circumstances. In other words an un-metered or unlimited account exists so you can enjoy using the Internet without having to keep an eye on the clock and normal usage charges. However, XXXXXX.NET reserves the right to cancel or refuse access to any account that uses the service in excess of 300 hours per month. An hourly usage rate of $1 per hour may be assessed, at XXXXXX.NET?s discretion, on usage that exceeds 300 hours. It is the user?s responsibility to monitor their usage. The user may also elect to change the type of account if they are in excess of 300 hours per month on a regular basis.
    --
    No unauthorized use. Trespassers will be shot. Survivors will be shot again.
    1. Re:small print by DirkDaring · · Score: 1

      What a great TOS! So how many of the tens of users do they have now?

    2. Re:small print by Elminst · · Score: 1

      Last time I checked...
      40-50,000 dialup and several thousand dedicated/leased/T1/frame customers.

      If you pay attention, that's a dialup TOS. Pinning up a modem for 300 hours is insane. That's 12 hours a day.

      --
      No unauthorized use. Trespassers will be shot. Survivors will be shot again.
  86. Comment removed by account_deleted · · Score: 2, Informative

    Comment removed based on user account deletion

  87. In ISP speak... by SQLz · · Score: 2, Informative

    Unlimited is basically 'Unmetered'. At the time it started being used, most people were paying by the minute or hour for Internet access. (Prodigy, Compuserve, AOL). Unlimited just means you are not paying a metered rate, doesn't mean you get 'Dedicated' access.

    Pretty much all ISPs have a user agreement that defines what they mean by Unlimited. This usually says that you won't be charged by how much you use but if you turn your PC into a 24/7 downloading machine they will cut you off.

  88. real damages and punitive damages by frovingslosh · · Score: 1

    There are real damages that you suffer. But it hardly makes sense to say that a company should be able to cheat people and when and if those people take them to court and win that the worst the company could suffer is to have to make things fair. That gives them a horiable incentive to cheat people. Instead there are punitive damages too. If the wrong was deliberate, the compamy should be subject to punative damages too, as a way to make it clear to them that there can be a downside to cheating people, and that the punishment can be more than just having to give back the actual damages.

    --
    I'm an American. I love this country and the freedoms that we used to have.
    1. Re:real damages and punitive damages by Thud457 · · Score: 1
      Just because you win a lawsuit against a company that legitimately wronged you[*] doesn't entitle you to a lottery payout. Punitive damages should go to the court. Fund the public defender or something.

      [*] Hell, or even not...

      --

      the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

    2. Re:real damages and punitive damages by frovingslosh · · Score: 1

      That's something that deserves some consideration, but I do see some problems with it. If you've been harmed to the extent of, for example, $10,000 but you could not receive any punitive damages, then the company could well settle with you for less, since there is always the chance their lawyers are sleazier than your and you might get nothing. This would make it very easy for companies to continually settle and never go to court, so never get end up paying the punitive damages and in fact continuing to profit from the prople they cheat. Sure, I'm outraged by many of the court rulings I see; but I don't think preventing victims from pursuing punitive damages is the answer. I also have some doubts that making judgements against people who are sued civilly a source of income for the courts would be consistent with a fair court system in settling disputes between two parties.

      --
      I'm an American. I love this country and the freedoms that we used to have.
    3. Re:real damages and punitive damages by I_Want_This_ID · · Score: 1

      I didn't just say "make things fair". I just have a big problem with lawsuit happy people that think that any wrong should be rewarded with millions of dollars.

      If a company deliberatly lies to you about a product such as the internet access in this case, you should be allowed to sue and collect any damages (real, punative, and pain & suffering) that apply. But get real, you don't deserve $10 million because your frickin' ISP shuts off your account. I can see treble real damages plus some sort of punative damages.

      My beef is with excessive damage rewards.

  89. Re:guilty until proven innocent? by RealityMogul · · Score: 1

    Traffic can be tracked by port if the ISP so desires. I was simply pointing out that the ISP in the original post may have been comparing data to movie size because they have more detailed information about what was happening that they may have spelled out in a brief public statement.

  90. I'd be happy with 200 hours/month by Odonian · · Score: 1

    I live 27000 feet from the CO, so no DSL. Too many trees for satellite, and town has no cable. The best our squirrel-infested phone lines can do is about 28.8K, and for that I get to pay $20/month, plus the cost of a second phone line. I'd basically pay a premium for even a BW-limited service, if it were available, even at say $70/month. I'm not the only one in this boat; I wonder if the remaining market that isn't yet served by broadband will have an effect on service levels -- we are at the moment at least willing to pay more for less.

    1. Re:I'd be happy with 200 hours/month by DirkDaring · · Score: 1

      Try IDSL (ISDN over DSL basically). It can go to like 150000 ft. I had it for a year, 128/128 is a blessing from dial up.

    2. Re:I'd be happy with 200 hours/month by Odonian · · Score: 1

      Looked at that too. Verizon says our CO doesn't offer ISDN. They said I'd have to switch to a neighboring exchange. Use of a foreign exhange imposes a fee of $85/month on top of ISDN service. I'm willing to pay a premium, but over $100/month for 128K service is out of the question.. (Thanks for the suggestion tho.)

  91. Re:guilty until proven innocent? by Kenja · · Score: 2, Insightful
    However bandwidth is a scarce commodity. If one safety deposit user punched through to the other boxes and started using their space don't you think the bank would kick that person out?

    However, the ISP needs to have listed what it will take to have your acount cut.

    --

    "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
  92. Directway by rmiller021 · · Score: 1

    Have you ever seen direcways policy? 2gbs a day is a blessing

    --
    What happened to my robot, I was promised a robot.
  93. Re:guilty until proven innocent? by GoofyBoy · · Score: 1

    >that use large amounts of bandwidth are automatically tagged as pirates.

    >what happend to due process?

    So you would feel better if the ISP said, "You downloaded the files XYZ.avi and when we play it its an illegally copied movie!".

    But then they would show they can and will monitor user downloads. And perhaps they then have a legal precident.

    Then people will start shouting about "big brother". ISP's can win.

    --
    The surprise isn't how often we make bad choices; the surprise is how seldom they defeat us.
  94. That is SO weird by SalsaFrontier · · Score: 1

    I just got an email today from my ISP telling me I'm using 30 - 40 times the normal bandwidth, and they suggest I stop using filesharing programs!
    That is way too weird.
    I think /. is stealing my brainwaves.
    (puts on a foil hat)

  95. Not much you can do... by Anonymous Coward · · Score: 0

    I should say first that IANAL. I should say second that I think it's a pretty disgusting practice. But unfortunately, the contracts with ISP's (mine at least, Comcast) allows the ISP to terminate the contract at their discretion. The best thing to do would be to cause as big of a stink as possible. Tell your friends. Write letters to the tech help pages of newspapers. Post unfavorable reviews about the ISP on the web.

  96. Time Warner by rayzat · · Score: 1

    I use Time Warners Road Runnner service. I've had it cut off several times and recieved a phone call from them where they decribed how I was over using the access, sometimes I have to call them. Most of the the work was telecommuting stuff so it's really easy to rack up the gigs.

    They give me a story about how I am inconvienceing other people and how downloading mp3's is illegal. The irony is I have never(past several years) downloaded mp3s from a p2p over this connection.

    I have often wondered how much of Time Warners downtime was really a bandwidth throttle.

  97. Speakeasy 'Unlimited' Dialup by WndrBr3d · · Score: 1

    What really cracked me up is when I had to call SpeakEasy and have an Unlimited Dialup account added to our already existing T1 account with them.

    Apparently their 'Unlimited' dialup is really just 50 hours in a month. They put the limit on to prevent users from dialing on with a router and staying online even when its not in use.

    My response?

    Me: "Let me get this straight, there's a limit on your unlimited dialup?"
    Her: "Correct"

  98. Re:guilty until proven innocent? by RealityMogul · · Score: 1

    Ok, so then measuring your bandwidth usage in terms of the number of movies it represents would be a fair comparison, correct?

  99. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    >What legitimate need does a single person have when downloading 40 gigs of data over a short period of time?

    actually, as a graphic designer regularly dealing with uploading AND dowloading files in excess of 600MB, and frequently closer to 1GB; transferring more than 40GB of files in relatively short period of time is quite common...and a very legitimate need...

  100. They can do that even without warning... by JohnDoe.Slashed · · Score: 1

    The fact is that even if they do not say it up and loud, they can restrict your bandwith usage very easy without even you to think that they did it.

    I had been seeing a case in which my friends modem got suddenly desynchronized after starting dc++ over and over again. And it wasn't like they were blocking his access or something like that, they were just "teasing" him.

    Another easy way is to restrict bandwith base on service accessed, and frankly you'll never know why it's going slower than expected.

    Regarding the definiton of "unlimited access", that's easy to interpret... had any of you call his lawyer to look upon the contract when you signed it. I guess not. So read your contract if you still have it and you'll see that's made by a lawyer which means they might be actually covered for that.

    At least in my contract I saw, a week after I signed it, that was a little, tiny paragraph which said that if i go above 5G traffic monthly they can restrict/reduce the availability. And right in the title it said "Unlimited Access".

    It's like prenuptial agreement when you don't read it... to much prOn and you are fscked...

  101. Re:guilty until proven innocent? by GoofyBoy · · Score: 4, Funny

    >I was downloading porn. Solved that prolem right away and haven't heard a peep out of them.

    Now the techies know exactly which user's bandwith they should mirror.

    --
    The surprise isn't how often we make bad choices; the surprise is how seldom they defeat us.
  102. The Definition of Unlimited Changes over Time by globalar · · Score: 1

    Back in dial-up days, unlimited was magnitudes less than what your cable/DSL line can push through. The phone networks were pretty well developed and the load could be handled.

    But now, unlimited bandwidth is not possible - you can't afford to pay for unlimited bandwidth (if you can, its probably not running to your house). More practically, I am not sure if the networks could actually sustain users with unlimited bandwidth out of their homes - at least not at acceptable levels. I am not privy to this kind of information, so its speculation. But unless ISP's are prepared for it, everyone's bandwidth (especially at popular Internet times) could go down because of a minority. And I don't pay so that a minority can slow down my Internet.

    False advertising? - yes and pretty much outdated. You should be informed that your bandwidth is capped at reasonable levels based on some average use scale or something. This scale or metric should be available to you online, updated regularly and frozen at a certain time for billing the next month. A system like this would at least take into account the majority/minority of users in a hopefully objective way.

  103. It's all a matter of interpretation by JesterOne · · Score: 1

    My understanding of 'unlimited access' is that you have a no-restrictions 24/7 ability to access your ISP (dial in or turn on your cable modem and be able to connect to them) and not unlimited internet access.

    It's all a matter of interpretation...

  104. Re:guilty until proven innocent? by Minna+Kirai · · Score: 3, Insightful

    What legitimate need does a single person have when downloading 40 gigs of data over a short period of time?

    The single most obvious answer is videophone. Someone streaming the high-res output of a firewire camera can generate gigabytes of new data every hour, copyrighted only to him.

    Another possible answer: He may be downloading music and movie files, and he could've paid for them. Or (more likely, today) he could be collecting hundreds of huge, public-domain movies

    While it's currently true that no major legit service offers decent digital movie downloads, the ISP industry shouldn't assume it has to stay this way. If they advertise unlimited, they should try to provide it, or change the ads.

    It's quite reasonable to suspect that if 40GB of data was taking place of the port Kazaa uses, that he's not transfering a family photo album or business documents from his office network.

    If criminal activity is suspected, they should contact the police.

  105. How to fight them... by jdreed1024 · · Score: 2, Interesting
    Clearly it appears that attempting to reason with the cable companies will fail, for the most part. Other than bitching about it on Slashdot, has anyone tried fighting this? I'm sure your Public Utilites Commission (or whatever the corresponding entity is) would be interested to know that the cable company is imposting a limit that they keep secret. Certainly your local investigative news station would care (ie: FOX news), especially if you can show that you've never downloaded any illegal content.

    An ideal guinea pig would be someone who downloaded a bunch of ISOs (say for 3 or 4 different linux distributions) and then got hit with one of these letters. However, I don't see that happening. I also don't see people who get hit with these letters mentioning exactly what they were using the bandwidth for. Surely if they're not at fault, they should say what they were doing so that the EFF or other groups could help them fight the cable companies. I'm also betting they care more about outbound traffic than inbound traffic.

    --
    There is no sig, there is only Zuul.
  106. Unlimited by rf0 · · Score: 1

    I've only come across one truly unlimited ISP and that is Demon in the UK. Using their Premier Plus for a signtificant monthly fee you do get 24x7x365 access on ISDN only.

    Its not cheap but you do get your moneys worth for those who can't get broadband

    Rus

  107. what about limits on certain services by raque · · Score: 1

    Earthlink caps newsgroups. I think it is about 3 gig in a 30 day period before they throttle the connection to 1/2 speed for broadband customers. This effects everyone who uses the binary groups. I switched to a dedicated new server, Astraweb.

    The real problem here is lack of competition. Most broadband is handled by only a few companies. The only new competitor I see out there is speakeasy, and I've been giving them a real close look, and so far it looks good.

    1. Re:what about limits on certain services by kagejishin · · Score: 1

      Exact same issue here. I recently signed up with Astraweb after running into Earthlink's bandwidth "wall". The most frustrating thing about it for me is the fact that Earthlink never mentioned this before I signed up for service and doesn't seem to have any mention of it on their site. It wasn't until I got ahold of a tech that I found out how limited their version of "unlimited" service really is.

    2. Re:what about limits on certain services by raque · · Score: 1

      I didn't find out about it until it was mentioned on the earthlink newgroup support group. It appears that Earthlink "upgraded" their news servers and added the throttling as part of the upgrade.

  108. Re:guilty until proven innocent? by NetDanzr · · Score: 4, Interesting
    There's a relatively reliable way to prove that you are not using your connection for illegal purposes - comparing the amount of downloads and uploads. I, for example, work in the investment business. I go home, and I spend the next two to three hours downloading and printing out investment reports, all of which are in .pdf form (my bedtime reading). On a normal day, just there I can run up to 2GB of downloads, which translates into 40GB/month (assuming 20 workdays). In addition, most companies offer the replays of their conference calls. When I'm not activelly working on my computer, I have always these replays running and record them or listen to them directly. Even with a small bandwidth usage (around 20kbps), it adds up when you have this running 7 days a week, 3-5 hours on weekdays and up to 16 hours on weekends. I have gotten a letter from my provider, I called them and told what I was doing. I was lucky to talk to a competent person who checked my uploads and found that my upload bandwidth is pretty much non-existent, which is a proof that I don't actually share any files. I was let off the hook after that.

    I'm not saying that everybody who has high download bandwidth usage and low upload usage is innocent; there are a lot of leechers who do just that. However, there's so many file sharers that with my low upload usage I dropped off the list of people my provider was after.

  109. Campus traffic by hcetSJ · · Score: 2, Informative

    My campus network recently went to a network-usage-based billing system, where you get the first 2GB for "free" (you're already paying ~$20 per month for access), and then every megabyte over that is 0.3 cents. Although I was a bit wary of the system originally, I think it's helped a lot. Students who used to just let Kazaa sit uploading all day have learned to prevent or limit sharing music (probably helps get the RIAA off everyone's back here), and it helps find viruses on computers of people who are not as computer-savvy. Case in point is my girlfriend. The second month here, she supposedly had 30 GB of traffic. I realized this was ridiculous because she only had a 40 GB harddrive, and it was still half-empty (and she wasn't sharing anything on Kazaa). A quick investigation on my part led to the discovery of a trojan horse, using her computer as a porn server. Although IT has no refund policy for such occurances, they are willing to forgive a month's traffic for each user once in your life, so she didn't have to pay the $80 that the virus would have costed her.

    On the whole, I have not noticed an increase in speed this year, as opposed to last year, but the network was pretty fast to begin with, and I'm not a very heavy user. The nice thing is that if I don't go over (which has only happened once), I'm paying half as much for the connection, and people who actually use a lot of bandwidth are paying for it.

    --

    This side up.
    1. Re:Campus traffic by Stray7Xi · · Score: 1

      Sounds like a good implementation but the prices seem overly excessive... 2gigs for $20??? If you're paying for the dorms, they should just make those 2gigs free completely. Our school had free network.

      Does that 2 gigs include intranet traffic? (I.e. sending files to someone across the hallway)

      Sharing killed our school network, at first they did caps on the whole building rather then per-room. After I left I heard they filtered out all p2p packets.

      what happened at my dorms

    2. Re:Campus traffic by hcetSJ · · Score: 1

      Well, the $20 is part of the general housing price, so you don't really see it (it used to be separate, but that was tough for some because it wasn't covered by financial aid). The traffic is only between Cornell and the rest of the world: all intranet traffic is free. The prices are a bit high, but everything is expensive here, as I've come to expect.

      --

      This side up.
    3. Re:Campus traffic by G4Outcast · · Score: 1

      My school prevents the loss of precious bandwidth to Kazaa and other p2p programs by setting them to be the last network priority. So it might take a whole day to download a 3MB mp3.

      Students have gotten around this by creating a Direct Connect hub that just allows computers connected to the university network to download files. It's incredibly fast. You can download an mp3 in about 3 seconds and a movie in about 10 minutes.

    4. Re:Campus traffic by Stray7Xi · · Score: 1

      That makes sense then and sounds like bureaucracy.. they didn't make the total by adding the parts.. they took a total and itemized it ;) But at least financial aid covers it then..

      We had to petition to get out of the food plan, cuz the prices were excessive ($8 a meal) and the meal hours just didn't work (closed at 6:30) cuz they overlapped with my work. If you were going to miss a meal you could cash it out in their ministore for $2 credit at their inflated rates.. that $2 would buy a pack of poptarts(2), and a can of soda. (for which I put $8 in at start)

      It was a pain in the ass, but they eventually gave in.. I guess all the money goes into the same fund, and the food plan was one of the profit areas.

    5. Re:Campus traffic by Anonymous Coward · · Score: 0

      I guess I'm pretty lucky. My campus network costs about $10 per month, 10Mbps (switched) and no limits. Also, static non-NAT IP and no restrictions on running servers (except commercial use, and port 25 is blocked).

      I did get a warning once about excessive bandwidth usage, but that was when we only had a 155Mbit internet pipe. It was pretty full apparently =)

      Now we have 2500Mbit and nobody seems to care about the traffic anymore... I only wish they would upgrade the switches to 100Mbit.

    6. Re:Campus traffic by cableshaft · · Score: 1

      Wow. At my university it only cost us $50 per semester, uncapped. Napster was blocked though (yeah, this was about three years ago). Scour and CuteMX (god I miss that program) were getting 700KB/s+ downloads, though. I was so spoiled getting DIVX movies in 20 minutes and scanning the network for unprotected homework and hilarious, cheesy love letters. That was a great year.

      Now I've got Verizon DSL for $35 a month, uncapped (at least to my knowledge, and I download about 10GB/week on average, with an occasional month when i'm constantly d/l at ~100KB/sec 24/7). My comp's always on and I'm always online, but I only share if I'm currently downloading, and only on apps that force you to. I only avoid it because if I upload at more than 8KB/sec my ability to surf the net is nerfed, and it acts as if I'm on a 2600 baud modem.

      --
      Creator of the popular web game Proximity
  110. Related, also frustrating: "always on" dropouts by SkiingOnMars · · Score: 1

    I've used cable modems from Time Warner's Roadrunner service in the Austin area for several years, and sometimes have been impressed with the bandwidth we (2-4 housemates) got, regularly sustaining several hundred kB/sec over long periods downloading ISOs while some of the housemates (not me, of course) were P2Ping.

    With a recent move, I switched to Earthlink, because they could be billed with the cable, presumably (i thought) used some of the same infrastructure as Roadrunner, and were *cheaper*. While we're now in a different neighborhood, our connection is significantly worse. Besides things seeming to slow to a crawl now and then, our connection regularly fails once every day or three, requiring a reset of our connection.

    I guess you get what you pay for...

  111. Re:guilty until proven innocent? by wizarddc · · Score: 1

    Even if you transfered those files over a Kazaa port, they would still be those same, legitimate files. The transport method doesn't make them illicit. Which means anyone who trasnfers files over kazaa could be doing it with nicey nice intent. Holy cow, a legitmate use for Peer to Peer!

    --
    Th
  112. In a perfect world by PhilippeT · · Score: 1

    You would be able to pay per bandwith used. IE sign up for 5 Gb a month, your ISP is nice enough to give you an Online Tool that will calculate how much you have left and allow you to buy more at a resonable cost. O way i expected ISP to act resonably. Nevermind move along

    --
    A psychopath can't tell the difference between right and wrong. A sociopath knows the difference - he just doesn't care.
  113. ISP Bandwidth costs... by miscellaneous_havoc · · Score: 1

    How much does an ISP actually potentially "lose" if a few clients are using their full bandwidth almost constantly? I mean, that's one high-bandwidth user for every ten that are low to average at best? In my community there about about 30 low bandwidth users to 1 high bandwidth users. By low bandwidth I'm referring to Grandma and Grandpa who check their e-mail at Yahoo once a week on a good week; Mom and Dad who check their stock quotes once a day; and a small business that checks inventory prices once a day. If everyone was a "Normal User" by ISP standards, they'd probably be putting out more bandwidth than what they are now. Right?

    --

    -----
    Make Love not [Browser] War!
    1. Re:ISP Bandwidth costs... by 40000 · · Score: 1

      There is still a ratio of contention on DSL so the situation where every user is downloading movies 24-7 at full speed can't happen.
      To begin with, DSL services will be used mainly by people doing big file transfers because they are the ones who get these things early on.

  114. Re:guilty until proven innocent? by SWroclawski · · Score: 5, Insightful

    This is a completely bass akward way of looking at it, which was the original poster's point.

    Your line of arguing might extend to the pleding the fifth. "If he has nothing to hide, why doesn't he say anything?"

    No, innocent until proven guilty means exactly that.

    I don't see anyone arguing against bandwidth limits, rather that they need to be spelled out.

    Examples of legitimate use might be playing online games, streaming online video, doing X over the network, etc.

    Until you know *exactly* what is being done, you can't argue whether or not its legitimate (especially since you never define legitimate).

    - Serge

  115. The most common tact by shoemakc · · Score: 0, Troll

    The most common approach taken is the "Well, the only way you could be using this much bandwidth is if you are doing X, Y and Z, all of which are prohibited in your terms of service agreement."

    And you know what, I think they're correct. The only ways I can think of to be using this much bandwidth are:

    Servers, which are generally prohibited. I'd say most of the ones set up in homes that are using excessive bandwidth are probably transfering some form of copyrighted content. If you hold the copyright and you're giving it away in mass, you're most likely charging for it; in which case you should be using a busines class and not a residential class service.

    This also applies to transfering large files regularly back and forth between work. If the files are hundreds of gigs large, they're probably offsite backups of some sort, and not word documents, spreadsheets....drawings.

    These are really the major ones that I can think of excluding P2P which is really just another form of a server.

    Yeah I know...you all want a T1 for $40.00 a month, and you feel wronged when you don't get it.

    -Chris

    --
    --an unbreakable toy is useful for breaking other toys--
    1. Re:The most common tact by ProfMoriarty · · Score: 1
      The most common approach taken is the "Well, the only way you could be using this much bandwidth is if you are doing X, Y and Z, all of which are prohibited in your terms of service agreement." And you know what, I think they're correct. The only ways I can think of to be using this much bandwidth are:

      One word ... Porn

      :P

      --
      Karma? Karma? I don't need no stinkin' karma.
    2. Re:The most common tact by Anonymous Coward · · Score: 3, Insightful

      Moderators be flogged for feeding this troll!

      Anyone who doesn't think they can chew up at least 20gb a month legitimately is an idiot or a luddite.

      Now maybe you're the only one who uses your connection and all you do is surf Slashdot all day, but there are those of us who listen to streaming music (legit), mp3 downloads from sites like mp3.com, magnatunes.com, and others (legit), download Linux ISOs and updates (legit), Windows updates (legit), game demos (legit), PLAY games online (legit), and send high-res digital images to family members (legit).

      I've done all three of those this month. Now factor in my two geek roommates and we go through upwards of 5gbytes in a 4-day period. I've seen my usage spike as high as 72gbytes in a 30-day period.

      All that without servers, work files, porn, or copyright infringement. Good thing you don't work at my ISP.

    3. Re:The most common tact by Nurgled · · Score: 1

      My ISP has a three-user limit per account. They define this to mean that no more than three people at a time should be using the connection for anything.

      My housemates and I violate this rule on a daily basis (there are four of us), so they're obviously not too hot on that part of the AUP, but I know quite a few ISPs have similar policies, some only allowing a single computer (no NAT) or a single person (hard to define), which would then require us and you to invest in multiple connections to legitimately all use the ISP for Internet access. That at least removes one "excuse" for excessive usage.

    4. Re:The most common tact by Q-Cat5 · · Score: 2, Insightful

      Hmmm... I can think of another obvious way. The various MMORPG like Camelot, Evercrack, and even various LAN shooters, can devour bandwidth. Nothing illegal or contrary to TOS there.

      I think the problem is that ISP's oversell their networks, and then try to blame / charge the end-user when resources are spread too thin.

      --
      Raoul Mitgong: Unhelpful.
    5. Re:The most common tact by dasmegabyte · · Score: 2, Insightful

      Actually, nowadays it's quite simple to rack up massive bandwidth charges doing very benign things.

      My digital camera has two 1 gb cards for photos. Each photo can exceed 12 mb. To upload 100 thumbs, 800x600s and originals of a roll of wedding shots takes 1.2 gig.

      Listening to a 128 kbit radio station for 8 hours is 450 meg.

      I often make connections to my work VPN, or to customers via PCAnywhere, for encrypted desktop sessions. The transfer rate to update the 1024x768 screen is usually 10 KB/s+...over 8 hours, that's 288 meg per session.

      The latest OSX patches usually weighs in over 20 gig. Windows service packs are pushing 150 meg. Game demos can be 200 meg+. A Homestar Runner short cartoon is > 3 meg and I'll do 10 or 20 in a sitting. Downloading all the skins and maps and mods for your favorite game at 1 meg, 2 meg, 100 meg a pop adds up pretty fast, in addition to the gamedata (a steady 8 kB/s).

      And spam email averages 60 KB. 300 messages is 18 meg. Hope my ISP isn't still selling my email address the way RR did in '97...

      --
      Hey freaks: now you're ju
    6. Re:The most common tact by iggymanz · · Score: 1

      you must be doing X, Y or X....nonsense, I have to keep up several HUGE software packages (e.g. Oracle's software, several Unix/Linux distros), and I routinely download huge loads of ISO's after midnight. My cable modem provider InsightBB has never complained), but from what I'm reading other ISP's do. Hmmm, my ISP actually brags in their ads about pandering to large file transfer users....and even have an option to upgrade upstream rate. I get about 150-340kbytes/sec downstream and 15Kbytes/sec upstream for $40 a month. Glad I don't have some of your ISPs!

    7. Re:The most common tact by Anonymous Coward · · Score: 0

      What about itunes, game demos (which run into hundreds of megs), video streaming, patches and linux distros
      You dont have to download a lot of them to wrack up say, 10 gigs/month

    8. Re:The most common tact by Anonymous Coward · · Score: 0

      I'm a software developer and download stuff from IBM frequently. They have many, many downloads over 500 megs. In fact, if you get their stuff on CD, they'll send you dozens and dozens of CD's. So will Microsoft. Not porn, not warez, not p2p, just real legit licensed content.

      Fortunately, Adelphia is so clueless, they wouldn't know if you sucked maple syrup through their wires.

    9. Re:The most common tact by Anonymous Coward · · Score: 0

      Yeah sure, why not? The guys in Sweden have unlimited 10Mb/sec up/down no questions asked for $40 per month. Why should we have it elsewhere? It's my understanding that in the richer areas people can get 100Mb net. Would love to see comments from anyone there who has it.

    10. Re:The most common tact by gnu-generation-one · · Score: 3, Interesting

      "Servers, which are generally prohibited"

      The interesting thing about servers is that if you're not running one, you're probably not a real part of the internet. People without server status are just consuming information, and not really contributing to it.

      There are ways to participate in the internet without a server (by email, sourceforge accounts, slashdot accounts, yahoo accounts, wikipedia accounts, etc) but the internet always grew up a peer-to-peer thing. I visit your website and you visit mine. When you read something interesting, chances are it was written by an individual, rather than by a company.

      We're starting to see more push for the idea that the internet is just one big television show, where you upload your credit card number, download "content", and go shopping. And the ISP accounts with crappy upload figures, bans on servers, dynamic IP addresses, and bandwith limits, port blocking, and all the rest only encourage this.

      What does a vagrant contribute to a city? What does a port-blocked upload-limited dynamic IP address contribute to the internet?

    11. Re:The most common tact by shoemakc · · Score: 0, Troll

      Yeah, I figured such a response. The funny thing is that most of the applications you mention are all downstream applications and not upstream. Most of the occurences i've heard of people being contacted by their ISP's are for upstream traffic, not down. Why do you think many ISP's put upload caps on their clients but not download?

      As for your contributing to the internet assertion, I admit the idea is interesting...but what's the larger contribution: a 500k piece of code uploaded to the net once, or a rip of the latest LOTR dvd? More bits doesn't make it a larger contribution. Heck, how many of the largest contributions to the net were done over modems?

      -Chris

      --
      --an unbreakable toy is useful for breaking other toys--
    12. Re:The most common tact by MikeCapone · · Score: 1

      I wholeheartedly agree with you on how the internet shouldn't turn into some kind of big virtual mall, but I can't say that I totally agree on the server thing; technically, you can have a website without hosting the server yourself (ie. your ISP hosts your webpage for you or you pay a third party to do it).

      So having the possibility to run a sever is not absolutely necessary and I'll bet that most of the small content-driven websites are not hosted by individuals (esp. with the rise of blogspot & co.), although I personally wish ISPs were friendlier to the idea of people running severs.

  116. No problem at danish ISPs by fabio · · Score: 0

    here in cozy little denmark we have two majoy ISPs, Cybercity and TDC, and theyre having a pricewar at the moment so all customers are receiving free upgrades, i think they are somehow encouraging us to be more online in denmark

    example:
    tdc lowers prices, cybercity upgrades all 512Kb/sec acounts to 1MB accounts (only 128 KB/sec upload though)

    --
    *resistance is futile, or fuzzy, i dunno*
  117. Blocking ports by ImNotThatSmart · · Score: 0

    I am running a webserver off my cable modem for some friends of mine. (A mechanism for downloading stuff and a application server running a chat forum).
    Since getting cable modem access, basically since the first day it was available, I've noticed my ISP has gotten "smarter" and I would have to work around their attempts to clobber my webserver.
    1. They said in the TOS we are not allowed to run servers. (HA! NICE TRY!!)
    2. My cable modem 'resets' whenever I upload for a random period of time
    3. They blocked popular ports 80 and 8080... and probably ports like 21, 2121 for FTP also.
    4. And the latest, they blocked HTTP requests starting w/ "www" either in or out. Meaning, when people type www.domainname.com which is DNSed to my cable modem, they get nothing.. but main.domainname.com is reachable.
    I fear that they may get smarter and start blocking all HTTP requests into the gateways. But im gonna use all the possible bandwith i can possibly get. Word.

  118. False Advertising by siskbc · · Score: 1
    Get a T1 and try being an ISP yourself. You'll understand why they can't make any money if everybody is pulling a full T1 worth of bandwidth for a fraction of a T1 price very quickly.

    That's fine, I realize there are market realities to being an ISP, but don't advertise it as unlimited if it's not. In other words, don't advertise a service you aren't willing to actually provide. Novel concept, I realize.

    --

    -Looking for a job as a materials chemist or multivariat

    1. Re:False advertising by SiliconJesus101 · · Score: 1
      I agree....it definitely should be unlimited if it states that it is. The root of the problem however stems in the excessive bandwidth charges the ISP must pay. While it's true that "unlimited" should mean just that...it's also true that what is prompting the cut backs is the excessive usage of bandwidth by the ISP's customers.

      To give you a brief example: Due to my job, I come in direct contact with the general public on a daily basis in order to "repair" their slow and/or faulty internet connections. I can pretty much assure you that almost every place I have been has had Kazzaa running 24/7 on their machines causing their "slow browsing" issues. It may not seem like a lot...but doing the math shows that they in fact consume far more bandwidth in a day than I (I consider myself a power user) do in a week or two.

      Let's see.. 384Kbps upload speed * 60 seconds in a minute * 60 minutes in an hour * 24 hours in a day = 3.955078125 GB per day...every day 365 days a year. Multiply this number times the amount of idiot moron AOL types that are running this type of software on a 24/7 basis and you have a shitload of morons eating up all the bandwidth.

      --

      "The strong will do what they want, the weak will do what they must."
      -Thucydides

    2. Re:False advertising by t_allardyce · · Score: 1

      Thats very true, but i would be much happier knowing that people are wasting bandwidth on kazaa (uploads) than other things - because kazaa etc is techically a service back into society - you are being part of a distributed network, doing your bit for the team. Ok so it strains the ISP, but i think its time the ISPs realised that people use their connections very differently than they did 5 years ago and its the ISPs job to keep its business model - ie the packages it offers, up to date and maybe charge by bandwidth or give the option.

      --
      This comment does not represent the views or opinions of the user.
  119. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    What legitimate need does a single person have when downloading 40 gigs of data over a short period of time?


    Obviously, you don't use Windows XP. How big is a Service Pack these days?

  120. not so unlimited.. by Tester · · Score: 1

    A long time ago.. (6-7 years ago)... Unlimited meant for me "unlimited time on the phone", before broadband and I had a one year contract with my isp at the time.. At the end of the year, the guy basicly told me I was hogging his modem all the time (which wasnt entirely false..). So I just went to another ISP.. and that was it.. he lost a client, too bad for him...

    Another little story, at my school we have places where we can plug in our laptop and have a login on to the network.. and they'd email us when we go over 500megs/day.. This is not in a dorm or something, I mean downloading 500 megs/day in a "public" place.. school cafeteria and some classes.. And that's only downloading from outside the school network, so it doesnt count Linux distribution isos and other stuff for which we have a local mirror.. And I know quite a few people (big kazaa users) who received the email everyday for the whole year and there never was any sanction.. But I know that someone looked over those logs because one day I downloaded debian/sparc isos and I got an email from a sysadmin telling me he had a local mirror of deb, but he hadnt noticed I was downloading the sparc edition ;) ....

    This comment is boring.. sorry.. ;)

  121. way out in the west by jerryevans · · Score: 1

    of England we have it real tough. I'm paying 60 (~$90) a month to Brutish Telecom for a 64K ISDN line. Then there is another 15 a month to an ISP who has just capped me at 150 hours per month. They threaten to cut me off if my usage is not reduced over the next month, but give me no way to monitor this. In a household with 2 teleworkers, a porn-addicted student plus a ticklish router it is waaay too easy to exceed the 'limits'. It looks like Freeserve will be getting my dosh after Christmas.

  122. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    Measuring *his* bandwidth in terms of movies, perhaps yes.. but for measuring mine? Not at all...

  123. ISP by ajaf · · Score: 1

    Maybe this is a bit offtopic, but talks about how ISP do whatever they want.

    I live in Argentina, i pay for a crappy 256k/s ADSL connection and I had several "fights" with my ISP. The download and upload was slow, so I picked up the telephone and called the ISP (Speedy). They show how fast you can download a file from THEIR SERVERS.
    I said "Hey, but i never download files from your servers", so after a lot of calls, they told me that they only ensures the 2% of your bandwith! So you can't say anything if your download works worse than using a modem.
    I asked them to tell me where they inform the people about this, nobody answered me.

    --
    ajf
  124. Shhh...don't make a fuss... by exp(pi*sqrt(163)) · · Score: 1

    Right now many ISPs are vague about upper limits. This is good. Here's why: consider the alternative. If an ISP needs to choose a hard limit then they need to choose a bandwidth that they can guarantee. If they make such a choice then they weill calculate based on the worst case scenario of many people using that bandwidth simultaneously and everyone will get throttled to a very low bandwidth cap. But when the ISP uses the vague approach you can use the bandwidth of other people who aren't saturating the cables. Another approach would be for customers to pay for bandwidth per bit - but that would make things expensive for the heavy users. By having things vague the low bandwidth users effectively subsidise the high bandwidth users. So if you're a heavy user it's in your interest not to complain about the status quo too loudly - you're the one who benefits.

    --
    Doesn't it make you feel good to know that our freedoms are protected by politicans, lawyers and journalists.
  125. I guess we know who to blame for deforestation by Anonymous Coward · · Score: 0

    downloading and printing out investment reports, all of which are in .pdf form (my bedtime reading). On a normal day, just there I can run up to 2GB of downloads

    You print out 2GB of .pdfs every night?! That is one hell of alot of dead trees!

    1. Re:I guess we know who to blame for deforestation by NetDanzr · · Score: 1
      You print out 2GB of .pdfs every night?! That is one hell of alot of dead trees!

      Comes down to 200-300 pages per day, courtesy of big brokerage logos and useless graphs on the end of each report. Assuming an average of 250 pages, a box of paper from Staples lasts about a month ;)

    2. Re:I guess we know who to blame for deforestation by M-G · · Score: 1

      Comes down to 200-300 pages per day

      Have you considered getting a small laptop, or perhaps a Tablet PC for this?

    3. Re:I guess we know who to blame for deforestation by NetDanzr · · Score: 1
      Have you considered getting a small laptop, or perhaps a Tablet PC for this?

      You can't really annotate, underline or highlight text easily on the screen. Paper is much easier to handle and distribute to others when I need to.

    4. Re:I guess we know who to blame for deforestation by GlassUser · · Score: 2, Insightful

      You can't really annotate, underline or highlight text easily on the screen. Paper is much easier to handle and distribute to others when I need to.

      Eh, yes you can. I do it all the time. And then give it to others.

    5. Re:I guess we know who to blame for deforestation by InadequateCamel · · Score: 1

      Go into the office of any active researcher at a university or in any R&D department and you will find forests worth of journals, textbooks and review articles. Those PDF files add up after a while (assuming you can even access the files; online subscriptions can be prohibitively expensive, particularly when you are not a major university/corporation, and many journals do not offer their full catalogue online just yet) and not everyone has the means to go buy a laptop so they can read journals at home.

      Go tell a grad student that they can no longer print journals and see what kind of a response you get :-)

    6. Re:I guess we know who to blame for deforestation by GlassUser · · Score: 1

      I used to work in a medical research library. I am intimately familiar with the sides of the war there. What it comes down to is that the older researchers and doctors want to do things the way they always have, and the younger ones are open to new ideas. Some of them are pretty excited about the last system I was working on, tablets that sense when you go in a patient's room and automatically show their chart (there's a lot more behind it, but that's the killer app).

    7. Re:I guess we know who to blame for deforestation by dasmegabyte · · Score: 1

      You can't do it in a locked PDF. Not without going to prison like a certain D. Skylarov...

      --
      Hey freaks: now you're ju
    8. Re:I guess we know who to blame for deforestation by M-G · · Score: 1

      Paper is much easier to handle and distribute to others when I need to

      True. I can't argue that there aren't many advantages to the dead tree version. I regularly print out files myself for later study. It just seems like with the volume of paper you're having to shuffle, that you've gone beyond the tipping point.

    9. Re:I guess we know who to blame for deforestation by Anonymous Coward · · Score: 0

      Hahaha :/

      'Locked' PDFs are only locked by flags, too. A few tiny tiny (evil?) bits. Anything that has been rendered on screen is already decrypted. That -most- PDF readers comply with the standard for evil-bits is merely a deterrent.

    10. Re:I guess we know who to blame for deforestation by GlassUser · · Score: 1

      So demand a standard format. Support proprietary crap and you get what you pay for.

  126. It's OK if you're downloading Ninnle! by Anonymous Coward · · Score: 0

    I had problems with my ISP over this, but when I explained that I was a Ninnle Linux developer, and spent time downloading the latest Ninnle CD iso's, they let me have at it. Turns out that these people use Ninnle on their servers!

  127. Re:guilty until proven innocent? by spiritraveller · · Score: 1
    Ok, so then measuring your bandwidth usage in terms of the number of movies it represents would be a fair comparison, correct?

    No. If he pays for unlimited bandwidth... they shouldn't be comparing it to anything. It's none of their business.

    It's pretty dumb to accuse your own customers of breaking the law. Especially when the law protects your business from any resulting liability.

  128. unlimited means hours, not bytes by peter303 · · Score: 1

    It was my impression that "unlimited" meant you could connect all the time, compared to previous hour-limited contracts. It never meant unlimited up/downloading bytes.

    1. Re:unlimited means hours, not bytes by owlstead · · Score: 1

      No, commonly that is known as "always on(line)". Not unlimited. Unlimited use is what it says that it is, unlimited, with the possible exception for distributing the service (since the contract only applies to you) and abuse (in the legal sense) of the service.

      Time-unlimited access might be an acceptable synonym of "always online" though. Advertising something to be "unlimited" without specifically mentioning access time is the same as advertising a toy car as a car.

      Oh, and IANAL.

  129. Re:guilty until proven innocent? by trentblase · · Score: 2, Insightful

    I don't personally care how they measure my bandwidth, because "unlimited" doesn't depend on units.

  130. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    I disagree.. What happends if you are a student and you are building a research project to crawl all news papers on the web.. you download 1.5GB a day of news / images.

    There..

  131. Re:guilty until proven innocent? by frovingslosh · · Score: 1
    There are accounts for people that move a large amount of data. They are called "business accounts" and cost more.

    The legal term for this is Bullshit!

    If they advertise an unlimited home account, that's what it is, an unlimited home account. If you have unlimited local calling on your home phone, you might only use it for a hour or so a month but still pay the monthly fee. If you suddenly change your calling pattern and start talking to friends 12 hours a day, seven days a week, you don't expect them to tell you that you now have to get a business line; you have unlimited local calling! The same is true for an Internet connection. Unlimited was advertised, unlimited is what you paid for, anything less than unlimited is fraud.

    And I'd really like to hear if any of the victims of this fraud are downloading lots from the ISP's own news servers. Does the legal term "attractive nuisance" come to mind?

    --
    I'm an American. I love this country and the freedoms that we used to have.
  132. pacbell by jafac · · Score: 1

    Pacbell DSL does not limit my bandwidth.
    Pacbell is not a company affiliated with movie studios. Pacbell does not care how many movies I download.

    If you go with Cable broadband, you get what you deserve.

    --

    These are my friends, See how they glisten. See this one shine, how he smiles in the light.
  133. Read your AUP / TOS by oneiros27 · · Score: 3, Informative

    (Acceptable Usage Policy / Terms of Service)

    There's normally some sort of clause in there, about how they have the right to refluse you service. It's true in almost every industry out there. [I think medical, and insurance have some issues, where they're not allowed to reject you outright, but I'm not in either of those industries, so I'm bound to be wrong].

    ISPs are not in the business to lose money. If they have someone filling their pipe 24x7, it's costing them more money than what they're bringing in. It doesn't make sense from a commercial standpoint to provide service to these people, and it's entirely possible that those people are detrimentally impacting the service for the rest of the customers.

    I used to work for an ISP, but before the days of DSL, and I know our main issue was people staying dialed up all the time (a phone line was costing us $70/month, we were charging $20/month). Our AUP had stated specifically 'unlimited personal interactive use'. Now, we didn't go after those people who were sharing with their family, or stuff like that, but if you were up 24x7, we took issue -- you had to sleep sometime, and that was not part of the 'unlimited' plan.

    [that's not to say that someone downloading a software update overnight, they weren't, unless they were doing it every night (we had a user who had less than 1 hour offline, over a 3 week period, and we had a plan for dedicated line, and it was more than $20/months).

    So, let's look at this from the ISP's side -- they let you get away with it. They let your friends get away with it. They lose money. They go out of business. You have to find a new ISP, that might be even less forgiving.

    So, my message to you -- get over it. There is no such thing as a free ride, and you shouldn't ever expect to get one. Talk to your ISP. Talk to a supervisor or manager, explain what your usage pattern is, and why you're doing it. Ask them if they can work with you. Odds are, they will, if you make some concessions. They might tell you what their off-peak times are, and so, if you run all of your massive downloads at that time, it won't impact them as much. Maybe you can agree to traffic shaping at the really bad times.

    [we had users that we agreed to leave on, even with them online for 16+hrs/day, with the understanding that should the modem banks fill up, they'd be knocked offline to make room for other users]

    --
    Build it, and they will come^Hplain.
    1. Re:Read your AUP / TOS by vegetablespork · · Score: 2, Informative
      The issue isn't with an ISP's right of free assocation (which they should enjoy before they start getting regulated as public utilities and required to provide service to all comers) but with their advertising "unlimited" service and not delivering it.

      Imagine if an "all you can eat" restaurant kicked out people who dared to get a third plate for "abuse."

      --

      Call (206) 338-5780 COLLECT for information about a genuine BA, BS, MA, MS, MBA, or Ph.D.

    2. Re:Read your AUP / TOS by owlstead · · Score: 1

      I think the word that saved your ISP there is the word "interactive". Otherwise the ISP should leave the connection on. Still, I can imagine an elderly person listen to a classical radio station for 14 hours a day. That's surely "interactive".

      It's simple: if you state "unlimited" you should deliver unlimited access. ISP's going out of business is NOT the concern of the customer. And if you can't stand the heat...

    3. Re:Read your AUP / TOS by anlprb · · Score: 1

      Very simple way to alleviate all of this. Remove the false advertising and there will be no problem. Unlimited is unlimited. If you want to get the business of people who are attracted to "Always On" connection, guess what, people are going to use it. Local phone calls still cost per connection. But, is local calls unlimited, yes. The phone company found a way to make money on those who use the resourse less to subsidise those who use it more. There is no free ride, but for $40 bucks a month, that is no free ride. Part of good management is the knowledge that the process will be abused by some. The good manager, the ones who can make money, know how to make that unlimited clause not interfere with the bottom line. Remember, gradma who shuts off her PC for most of the day, and only turns it on to check her email is paying through the nose for something she is not using. I happen to be using all I pay for.

      --

      One Token Ring to Rule them All, One Search Engine to Find Them, One WAN to bring them in, and TCP/IP Bind them...
    4. Re:Read your AUP / TOS by Anonymous Coward · · Score: 0

      "Get over it"

      Haha, fuck you, buddy. That's the reason these places go out of business because of assholes who think like you.

      There's nothing wrong with staying connected 24/7. That's what it's there for.

      I'm sure you'd just love everyone to bend over and "get over it." Bzzt. Not the way things work.

  134. Umm... by destiney · · Score: 2, Insightful


    If you did sign up for "unlimited" services and find yourself in this predicament, what have you done to get your bandwidth issues resolved?

    You can use the built-in traffic control capabilities in the Linux kernel. It's call 'tc' for traffic control.

  135. Bandwidth throttling and traffic shaping is best by Angostura · · Score: 5, Insightful
    Let's face it - hard usage caps annoy users, however with P2P traffic currently taking 60-70% of ISPs bandwidth they have to do something.

    A more reasonable solution, that some ISPs are looking at is to throttle P2P traffic so that it never takes up more than say 30% of their bandwidth. They use layer 7 packet inspection from guys like P-Cube and Ellacoya .

    The rationale? always-on users want to use their P2P stuff, but are not sensitive about the speeds that they get it - they'll just queue up a load of files and come back next morning.

    It seems to me like the least worst approach, and is certainly better than hard caps. One benefit for the customer is Web traffic will usually still fly, even though P2P is crawling. I believe Telenor in Sweden is using this stuff.

  136. No Business use allowed! by catherder_finleyd · · Score: 1

    That might get into ISP restrictions on how you use your account. Some, especially the Cable Broadband providers, specify that you cannot use your account for business. You have to get special "business accounts" with usually higher fees.

    1. Re:No Business use allowed! by rifter · · Score: 1

      That might get into ISP restrictions on how you use your account. Some, especially the Cable Broadband providers, specify that you cannot use your account for business. You have to get special "business accounts" with usually higher fees.
      [ Reply to This ]

      The "business accounts" are usually a joke, though. They give people the same bandwidth, and they still restrict the transfers the same amount. IN some cases people have reported getting worse service when swicthing to business class. This is not always the case for DSL (though some of the most egregious offenders appear here) but seems to be 100% true for cable.

  137. Speedy/Telefonica (Brazil) by foobrain · · Score: 1

    They're doing the same thing here, in Brazil. Speedy (this is how Telefonica, Sao Paulo's telephone company, calls their ADSL thing) is being limited to 3GB/month in the 300kbps plan. You're supposed to pay US$0.03 per megabyte that surpasses this limit (!!)...

    Hopefully this is only for new clients. Older (like me) gets unlimited access...

  138. What do expect from Speakeasy? by Anonymous Coward · · Score: 0

    They don't want Michael Sims for a customer.

    Anyone who does not want him is OK in my book. Your post only confirms my high opinion of Speakeasy.

  139. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    It would be the bank's fault for making it easy to punch through to the other boxes. They are supposed to provide secure storage.

    So why can't ISP's learn to regulate their customers' bandwidth usage if its such a problem?

  140. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    Not knowing all the details, I might assume that this person is a taper (someone who goes to a concert and legally tapes a show) and then shares their collection with others. After doing this myself I could easily see how you could transfer 40gb without pirating anything.

  141. I rather risk this... by Anonymous Coward · · Score: 0

    I rather risk getting a nasty letter, then have slow service, because there are too many bandwidth hogs on my node.

  142. Re:guilty until proven innocent? by sh00z · · Score: 1
    What legitimate need does a single person have when downloading 40 gigs of data over a short period of time?
    Using this file as a baseline, I'd guess that the human genome as a text file would take up about 7 GB. If you got a CRC error on the first five tries, well there you go!
  143. I've never understood how this is legal by siskbc · · Score: 1
    One of the mobile phone providers advertises "UNLIMITED" minutes in one high-end package. In the submicrometer-sized print at the bottom of the ad it states that usage above 3000 minutes "is subject to review".

    Why are advertisers allowed to say one thing in a commercial loud and clear, but then contradict it completely with fine print? Why is this OK? There's the example you give. There are the weight-loss pills that say "You'll lose weight!" but claim "Your results may vary" at the bottom. There are the male enhancement pills that claim "Increased size" but then say "These statements not evaluated by the FDA" at the bottom. In other words, we're talking out of our asses here.

    So I'm allowed to flat-out lie in big bold letters or audio on a commercial so long as I tell the truth somewhere else? Can I say "Free car with purchase of a value meal" and then say "Car actually costs $20,000" at the bottom?

    What's the limit with this crap?

    --

    -Looking for a job as a materials chemist or multivariat

    1. Re:I've never understood how this is legal by gl4ss · · Score: 1

      it isn't legal in many countries, advertising something in big letters and then taking it back in the fine print.

      .

      --
      world was created 5 seconds before this post as it is.
    2. Re:I've never understood how this is legal by IdleTime · · Score: 1

      That is because these companies are in USA. Other countries have laws and regulations as to what you can say in a commercial. And 'fine print' at the bottom of the screen that lasts for 0.01 seconds is not allowed either.

      Quite frankly, I find most of the US advertising to be disgusting and very dishonest. Look at car commercials with 0% APR, and 0% APR is only available to a few select, but the commercial says nothing about this. Most advertising is faulty and full of lies that the advertiser can not follow up on.

      --
      If you mod me down, I *will* introduce you to my sister!
    3. Re:I've never understood how this is legal by siskbc · · Score: 1
      That is because these companies are in USA. Other countries have laws and regulations as to what you can say in a commercial. And 'fine print' at the bottom of the screen that lasts for 0.01 seconds is not allowed either.

      I figured. Shouldn't be here either, oh well.

      Quite frankly, I find most of the US advertising to be disgusting and very dishonest. Look at car commercials with 0% APR, and 0% APR is only available to a few select, but the commercial says nothing about this. Most advertising is faulty and full of lies that the advertiser can not follow up on.

      That's interesting, Dateline did an expose on this two weeks ago in which they showed that basically no one gets 0%. Possibly no one at all. And when they do finance you, they screw you horribly, with rates roughly double what the same people could get elsewhere.

      --

      -Looking for a job as a materials chemist or multivariat

    4. Re:I've never understood how this is legal by Anonymous Coward · · Score: 0

      121 (now Tmobile UK) used to do a package where you got 'unlimited' weekend calls with a mobile phone... this was back when 90% of cell users were business people who hardly ever used the things at the weekend.

      Apparently the thing to do with them was to call your home phone in the morning on Sat, and not hang up until midnight Sunday and reapet every weekend... this cost 121 so much in charges to British Telecom that they started offering to buy people out of their contracts for about GBP 2000.

      Needless to say, the new contracts they do have a clause in them to cap the number of free minutes you get... the old ones are like gold dust apparently...

    5. Re:I've never understood how this is legal by ryanwright · · Score: 1

      I went down this road when I bought a brand new '02 Mitsubishi in December '99: They had 0% interest & 0 payments for the first year. My wife and I walked in with credit scores above 700 and were told, "You can buy anything on the lot." (I looked over at a $50k Prowler and the salesman said, "Yep, even that." - even though I couldn't have afforded it.)

      So we buy this vehicle and we take it home and a week later they call me back, "You don't qualify for the 0/0/0 deal. You need to come back and fill out another credit application." I said, "No, I won't be filling out another credit application. I'll tell you what I will do, however: I'll bring this truck back, you give me my car (trade in) and we'll call it even."

      The response was, "Sorry, we can't get your car back for you", to which I responded, "Then you either abide by the original terms of our contract or I'll bring this vehicle back and sue you for the cost of replacing my trade-in."

      They called back a week later: "We got you approved for the 0/0/0 deal. No problems."

      Bastards.

      --
      -Ryan, with the unoriginal sig
  144. My ISP knows who is boss. by Anonymous Coward · · Score: 0

    They'd never dare to limit my bandw~!@@#

    NO CARRIER

  145. Re:guilty until proven innocent? by garcia · · Score: 4, Interesting

    However, it's not a great strategy for them. Good businesses protect their customers, and assume the best.

    Your kidding right? Haha, you must be. Let me explain how it really works out there.

    For those of you lucky enough to have freedom of ISPs you better be thanking your lucky fucking stars. There are people (like me) that have had multiple types of Internet over the years (dialup, 640/160 DSL, 768/128 DSL, 3000/384 Cable, 1500/128 Cable, 1500/256 Cable, 1800/256 Cable and soon to be 3000/256 Cable). I have had a handful of providers and a wide range of acceptable connections, speed, and tech support.

    I currently live in a suburb of Minneapolis. We have two choices currently (where I live)... Comcast cable (which raised the rates on those that don't want their CATV to over $50 if you have your own modem) and Wireless (which has a $500 setup fee and slow speeds (640/640 IIRC)).

    Comcast comes in and takes over an area, raises prices because there are no other options for HSD, and then sets these invisible caps...

    Do you really fucking think that Comcast gives a flying rats ass if I go over my invisible limit and they dump me (mind you, they refuse to tell you what the cap is, how they determine it, how you should determine it, how you should protect yourself from it, etc)? They don't for one simple reason... MORE MONEY. If I go over that limit I am hogging bandwith money from others that only check email and a few webpages a day...

    With 25 million subscribers, moving to a 3mbit speed cap, and needing more money, they are doing exactly the best thing to save their bandwith costs, dumping those users that use the service the way it should be.

    Sadly we have no recourse. 90% of their users aren't going to start pegging their bandwith usage and they are going to keep dropping off the high-end users until they are satisfied they are raking in enough dough.

    Sad but true... Just my worthless .02.

  146. Re:guilty until proven innocent? by Fratz · · Score: 1

    What legitimate need does a single person have when downloading 40 gigs of data over a short period of time?

    If he ran rsync between his home PC and a work PC to maintain file state across two systems, the first time he could easily send 40GB to the home PC as quickly as the bandwidth would allow.

    Maybe there are better ways to do this, and maybe most people would just ssh or vpn in to the work PC, but if you're told your usage of the bandwidth is unlimited, why not use it as you want?

    I suppose he could have also downloaded a bunch of ISOs all at the same time, but unless he got the latest and a few historic versions of all the Linux and BSD distros, I don't see that adding up to 40GB.

    --
    -- Fratz, human
  147. This has been around for a while. by Anonymous Coward · · Score: 0

    I used to work for an ISP where our contract stipulated that 'we' specified what 'unlimited active use' meant. Meaning we could be cop, judge, and jury. Typically it meant that you had to be sitting in front of your computer. However it also meant that our acceptable use policy said that we could whack your account if we thought your activites were questionable.

    1. Re:This has been around for a while. by betelgeuse68 · · Score: 1

      "Sitting in front of computer" may be fine if you're web surfing but I stream music ALL the time... and I don't need to be front of the computer for that.

  148. Virgin.net, UK by adrianbaugh · · Score: 1

    have been doing this; their bandwidth limit is 1GB/day up to a total of 5GB/week. They have been blaming their various recent problems on a few bandwidth hogs but I think it's more likely they just haven't invested in enough infrastructure.
    I wouldn't normally get anywhere near this bandwidth limit but it does piss me off: what about the once every year or so when I might want to burn a set of ISOs for a distribution? It would suck to have to do so over ten days or thereabouts; frankly, I think I'll just take the chance on the occasional overuse and if virgin.net don't like it they can lose my custom.

    --
    "'I pass the test,' she said. 'I will diminish, and go into the West, and remain Galadriel.'"
    - JRR Tolkien.
    1. Re:Virgin.net, UK by leonscape · · Score: 1

      I using Blueyonder 1Mb (Telewest Cable) and there is yet to be anything said about limits. I downloaded the entire Debian distribution ( approx 4.5Gb ) and didn't hear anything, so no limits here.

      I do know the Blueyonder System is particularly well linked, they have their own access to the main points of connection in the UK so they don't have to go through anyone else.

      --


      If a first you don't succeed, your a programmer...
  149. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    nah, not in metro areas. My place of employment gets 1GB of bandwith from QWest for what they used to pay for two T1 lines.

    The days of limited bandwith are over.

  150. DSL by Geekenstein · · Score: 1

    It seems to be all cable companies that are pulling these kinds of tricks on their customers. I've used a number of DSL carriers over the years and frequently max out my bandwidth of hours at a time and never get a complaint. You might say that cable companies provide more bandwidth to their customers, but more and more frequently they are going the route of bandwidth equal to or less than a standard 1.5/256 DSL, and still imposing these rules. Either their technology has that much more overhead (doubtful, the network is already in place for TV, just like the PSTN network is in place for voice), or they are just that much more greedy.

    1. Re:DSL by stewball · · Score: 1

      That probably has more to do with the network architecture than anything else.

      DOCSIS is more or less an ethernet shared-bandwidth architecture among everyone connected to a given cable headend (Cable Modem Termination System, or CMTS) node, with fiber running from that headend back into the Cableco's high-speed network. That means that bandwidth hogs have a direct and immediate effect on other subscribers, because the CMTS shared bandwidth will typically be more limited than the fiber bandwidth is.

      DSL, by way of comparison, is a direct connection from you to the head end, with the first shared medium being the fiber running from the dsl head end back into the telco network. That means that users would have to exceed fiber or router bandwidth to cause a problem, which (IIRC) is a much higher threshold than cable relative to the number of users on a node.
      -----

      --
      Point and Counterpoint: The Tick - "Spoon!" Neo - "There is no spoon."
  151. I got one of those letters by SparkyTWP · · Score: 1

    I got one about 4-5 years ago when I was still on dial up. The ISP had really good connections and ping times so I signed up with them.

    They had their servers automatically disconnect you after 8 hours (To prevent idling). This didn't really bother me though, I had my routing program just reconnect, mainly for 2 reasons:
    1. My dad is a retard about computers and I got tired of explaining how to connect everyday
    2. I was downloading a LOT, so if I wanted the files anytime soon, I had to have it download it overnight.

    Now, the service was also advertised as unlimited, and I wasn't idling. So when I got the letter saying that my time online was considered "excessive" (over 600 hours/month) and there was no way I could be online the whole time, I was pissed. They were threatening to charge me extra every month for violating their acceptable user policy (Which was incredibly vague on the subject). So I went over there and tried to explain that yes, I was downloading the whole time. Basically they didn't care and still threatened me so I quit my service right on the spot. I went to another ISP that didn't care that was just as good.

    I found out later that their own employees got the same letters and not even they could get out of it.

    Now this is of course more difficult for people who are on broadband and don't really have much of a choice outside of maybe one other company, but you can vote with your money.

  152. Re:guilty until proven innocent? by cheesyfru · · Score: 1

    > guilty until proven innocent?

    You're confusing criminal law with civil. Companies can find you guilty of violating the contract at their discretion. You have the recourse of suing them if you feel that they didn't live up to their end of the deal, but they can do pretty much whatever they please.

  153. Re:guilty until proven innocent? by GoofyBoy · · Score: 1

    >However, it's not a great strategy for them.

    Actually its a great one. If they get rid of, say, the top 10% of users that use up greater than 10% of the resources, then they will be ahead of the game. Reduce costs per customer and better performance/satisfaction for the other 90%.

    >such businesses do not go around snooping on their customers.

    Banks do, they report movements of large amounts of money.
    Stores do, they video tape everything you do when you walk in, they store and track your purchase data.
    Online stores do, they suggest books based on what I buy.

    --
    The surprise isn't how often we make bad choices; the surprise is how seldom they defeat us.
  154. Sympatico User Agreements by smithy242 · · Score: 2, Informative
    Sympatico used to have bandwidth limits of something like 5 gigs per month, but that's over. If you feel ambitious in any way, the legal stuff is below.
    Here's the ever-lengthy Sympatico User Agreements:

    http://service1.sympatico.ca/ServiceDesk/ServiceDe sk-SubCategoryListing.cfm?SDCategoryID=113

    Acceptable Use Policy - www.aup.sympatico.ca

    "Network / Security

    In addition to these Policies, while using your Sympatico account, you are prohibited from conducting activities that include, but are not limited to:
    • Sharing of your Sympatico user account UserID and password for any purpose, including, without limitation, for concurrent dial up login sessions from the same Sympatico user account.
    • Causing an Internet host to become unable to effectively service requests from other hosts.
    • Running and/or hosting Server Applications including but not limited to HTTP, FTP, POP, SMTP, Proxy/SOCKS, NNTP, ).
    • Analyzing or penetrating an Internet host's security mechanisms.
    • Forging any part of the TCP/IP packet headers in any way.

  155. BT 'Unlimited' :-( by T-Kir · · Score: 1

    Glad someone mentioned about the UK situation. One question though, with BT's 'unlimited' service... I can't remember if they still use the 'unlimited' word in their adverts (even though they do have the small print stating the restrictions). My point is, if any of the ISP's do advertise an 'unlimited' service (but do have active capping), couldn't they be easily bitch slapped down by the ASA (al la the Apple G5 - fastest PC in the world).

    While I was on dialup, I always stuck with Freeswerve Anytime, and they never seemed to have any usage caps in place, whereas my friend was on the BT equivalent, left it connected overnight and immediately get a warning e-mail. At least I'm one of those fortunate to have had their 'unviable' exchanges LLU'd for broadband (damn BT to Heck and then Hell!). But for the meantime, I don't see any problems with Pipemedia DSL... plus I do throttle my usage, just incase :-)

    --
    Are you local? There's nothing for you here!
    1. Re:BT 'Unlimited' :-( by Shimbo · · Score: 1

      My point is, if any of the ISP's do advertise an 'unlimited' service (but do have active capping), couldn't they be easily bitch slapped down by the ASA (al la the Apple G5 - fastest PC in the world).

      As it happens, the ASA have already rejected a complaint against NTL on these grounds.

  156. Re:The Problem with being a Pedantic Semantic Geek by NDPTAL85 · · Score: 0, Offtopic

    How is my post a "troll"? Could a moderator with a spine grow enough of a pair to tell me this?

    --
    Mac OS X and Windows XP working side by side to fight back the night.
  157. "unlimited access" by future+assassin · · Score: 1

    What unlimited access means is you have unlimited network saccess. So you're conected to the network 24/7. 99% of the time it doest mean unlimited bandwidth usage. In this situation both the consumer and the ISP are at fault. You for not taking the time to investigate the service conditions and the ISP for not making them more clear.

    --
    by TheSpoom (715771) Uncaring Linux user here. I have nothing to add to this but please continue. *munches popcorn*
  158. Re:guilty until proven innocent? by GigsVT · · Score: 0, Redundant

    It's more like a communal water tank. One with a sign that say "take all the water you want!". And then they ban you from using it when you take a lot of water.

    --
    I've had enough abrasive sigs. Kittens are cute and fuzzy.
  159. Well duh, think about it. by Anonymous Coward · · Score: 0

    How many knowledgable techies are going to want to deal with idiots complaining their internet is slow, when its there fucking fault for having a dozen worms blasting traffic non-stop. But of course, they won't secure their machine, because they "have nothing anyone would want to hack". You get a script reading dumbass because 99.9% of people who call are retarded.

  160. Re:guilty until proven innocent? by RealityMogul · · Score: 1

    Let's say that user X has made a fuss over a terminated account and notifies a local newspaper that they local ISP is unjustly terminating accounts. If an ISP has been asked by a reporter why they terminated user X's account, they have a right to state their reason.

    But it's all pointless because the original posted didn't give anything other than a paraphrase of what an ISP might have said and not citing any other specifics. The whole argument was over "innocent until proven guilty" because an ISP compared a users usage to a certain number of movies. My post was an attempt at explaining why they may have chosen to state bandwidth usage in that way.

  161. Re:guilty until proven innocent? by secolactico · · Score: 1

    Totally correct. It is their legal right.

    I have actually seen a TOS that said that the ISP's decision were final. They gave you two oportunities to appeal to them, but after that, whatever they said, went. Not sure if this would hold up in front of a real judge.

    --
    No sig
  162. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    he could be collecting hundreds of huge, public-domain movies

    Any of them "talkies?"

  163. Re:guilty until proven innocent? by banzai51 · · Score: 1

    Not as scarce as it is made out to be. It was in the days of dial-up, but not now. Afterall, we have miles and miles of unused lines sitting around unsued now. The only other issue is that they built this big network and have this small, small gateway out the the big, bad interent. In short, they screwed up.

  164. Re:guilty until proven innocent? by RealityMogul · · Score: 1

    Thank you everyone for taking the first sentance I wrote and then basing arguments on solely that statement.

    Talk about not reading the fucking article. Seems that most people couldn't even read my entire post.

  165. Interesting sidenote by Anonymous Coward · · Score: 0

    As I.S.Ps go after people using p2p, they continue airing commericals that promote using the service to download movies and music.

  166. Bell by Anonymous Coward · · Score: 0

    With my ISP (Bell Canada) they advertized unlimited and then suddenly switched to a 5gb/month cap. I know a few of my friends hit it and they started charging them more money a month. Then just recently I hear that they removed it because their competitor Rogers psyched them out with the whole cap thing.

    My friends who are able to get rogers actually got a speed *increase* the other month too.

  167. It works that way here by JFMulder · · Score: 2, Informative

    When they advertise unlimited high speed access over here in Quebec, they advertise it as unlimited time and in the fine print tell how many gigs in upload and download can be done each month.

    Take Videotron for example, leader in High-speed access Internet in Quebec. Advertised at 34.95CAN$+taxes each month (provided you bought the modem), you have unlimited time access and 15 gigs in download and 5 gigs in upload. (with speeds of 375k/sec in download and 50k/sec in upload)

    At 49.99CAN$ (provided you bought the modem), you get unlimited time, unlimited download, unlimited upload, speeds of 450k/sec in download and 80 or 100k/sec in upload.

    Other providers like Bell offer if I'm not mistaken unlimited time and bandwidth for 39.99CAN$, though the speeds are about 80k upload and 150k download.

    Bottom line is, everything is advertised as what you get, though Sympatico capped the download one year ago and decided to uncap them after a few months because they were losing too many customers.

    Videotron so far has been the only provider to offer more and more for the same price. It started as 6 gigs in download and upload combined, then 6 gigs in download and 1 gig in upload, then 10 gigs in download and 5 gigs in upload, then they upped the downloading speed from ~300k/sec to ~375k/sec and the upload from 15k/sec to 50k/sec and now we have 15 gigs in download and 5 gigs in upload. I think they're one of the rase case that with time the quality of the service became better, while the monthly price rose by 5$ over a 6 year period .

  168. Shaw Unlimited High Speed Internet? I think not. by Anonymous Coward · · Score: 0

    Shaw Cable is actually quite evil. They recently started harassing customers over using more than a certain *unknown* ammount of bandwidth. You see, shaw premium has no limit per se... Not that they're allowed to tell you anyways. The canned line they will feed you whenever you ask what your bandwidth limit is this, "Our business account users are limited to 50GB a month, and you need to be using significantly less bandwidth than that." When they ask you how much less they will repeatedly refuse to tell you. If you complain about buying the service under the notion that it was "unlimited", they will tell you that just applies to the times when you can connect to the internet. (Which is technically false, since they are sometimes down.)

    For several months Shaw contacted me and fed me this line and said either I'd have to reduce my traffic or sign up for a buisness account. So for 4 months in a row I reduced my usage *every* month, eventually cutting my usage in half. Every month it was the same. Reduce your bandwidth by an unknown ammount or pay them more money. Then, with absolutely *no* warning, they shut off my cable. I called them and demanded to know why a paying customer had been cut off without warning. I got nothing but vapid droolers on the line of course. None of them could even give me a name to report to the better buisness bureau. The kicker is that by that point I was using much less bandwidth than I had been using for about 6 months prior to the start of this ordeal without complaint from Shaw. Astonishingly enough, those 6 months were a particularily high workload time for me, so I was using *much* less bandwidth than I had in the past!

    Bottom Line:
    -Shaw Unlimited Cable is limited. They just can't tell you what that limit is.
    -That limit has been greatly reduced from what it was in the past.
    -They *will* cut you off, and without warning. (This should be illegal)
    -They are still advertising their service as being "unlimited".
    -Prices are higher than ever.
    -Telus is the local DSL provider, but they have ridiculously low published bandwidth limits. (10GB a month!) I have friends on their service who are definately using more than that without complaint, but I'm just not willing to sign up for a service that's likely to do exactly what Shaw has done to me.

  169. Who has time to *use* all that downloaded stuff? by aquarian · · Score: 2, Insightful

    I agree that if the contract says "unlimited," the meaning of that is pretty clear, but...

    Who in hell has time to *use* all that downloaded material? How many movies can you watch in a month? How much music can you listen to? How much software do you need, or can you even use? How much porn?

    With this kind of gluttony, one might wonder what this stuff is really being used for -- redistribution, perhaps?

  170. Shutting down virus spewers by siskbc · · Score: 1
    This isn't necessarily a bad thing but when I go over to fix it I have to download all the removal tools at home and burn them onto a CD because if I call them asking them to turn it on to grab a removal tool they tell me that they will not turn it back on until the system is clean and suggest a format!!

    Good for them. I wish more ISP's would scan for virus activity and shut down the perpetrators. The college I'm at shuts you down if you do.

    And yes, you have to go to another computer and download removal tools. Have you noticed that Symantec generally keeps their removal tools under 1.44 MB? Convenient, eh? Or yes, you can burn them.

    It's happened to me when I didn't lock down a windows box fast enough after an install. And I deserved it. That's the price of not correctly installing/administring your box.

    --

    -Looking for a job as a materials chemist or multivariat

    1. Re:Shutting down virus spewers by Kleedrac2 · · Score: 0

      I think you're missing the point. Since when did ISP's become the internet police? Half the guys working the tech desk at Access don't have any certification. Not even a measly A+! No experience either according to their last "Help Wanted" ad. And these untrained monkeys are telling me how to fix a computer? Not correctly installing/administrating a computer? These are my in-laws. They've had a computer for about two and a half years! You think they know how to administrate it? Plus they've got a 16 year old son who's constantly playing. Why should they be punished for this? What's wrong with you. You're at college ... damn straight you should be punished for not adminstrating, it should be on your goddamned final exam!

      Kleedrac

      --
      Sure we wang, can.
    2. Re:Shutting down virus spewers by siskbc · · Score: 1
      I think you're missing the point. Since when did ISP's become the internet police?

      Nope, I pretty well got it. They became the police when they gave you access. If they want to do the general world a favor by not spewing virii, great. Not to mention it drops their traffic.

      Half the guys working the tech desk at Access don't have any certification.

      Doesn't take brain surgery to shut off someone's access when your software says they're spewing virii.

      And these untrained monkeys are telling me how to fix a computer?

      No, they're telling you *to* fix the computer, and offering you suggestions in case you're incompetent. How you fix the computer is up to you, as long as you do.

      Not correctly installing/administrating a computer? These are my in-laws. They've had a computer for about two and a half years! You think they know how to administrate it?

      I don't really care. If they can't, get an OS that's solid. Incompetence doesn't release them from their obligation not to spew virii and crap. That's like saying running over pedestrians isn't their fault since they don't know how to drive. If that's the case, they lose their license. Same here. If they can't even set up antivirus, then they can stay offline until they figure that out, or beg someone else (ie, you) to do it for them. Not my problem.

      What's wrong with you. You're at college ... damn straight you should be punished for not adminstrating, it should be on your goddamned final exam!

      I'm not a CS undergrad, I'm getting a Ph.D. in chemistry. But nice crack anyway. ;)

      --

      -Looking for a job as a materials chemist or multivariat

    3. Re:Shutting down virus spewers by Kleedrac2 · · Score: 1

      All right ... I got a little hot-headed in the previous comment and I apologize ... I shouldn't have taken it out on you. Congrats on your PhD in Chem, that's quite an achievement. In regards to Access, however, I still don't see how they can claim to be an Internet Service Provider if they're going to censor the web (read: newsgroups) and punish users who may not be savvy enough to stay away from virii. I agree that ignorance is no defense or reason to spew virii, but because I am the one who's constantly getting begged to fix said computer I would appreciate being able to call a tech desk who actually knows what the fuck they're talking about and be able to say "hey wanna turn on the net for a half sec so I can grab a removal tool?" Most of the time I don't know which virus they've got before I make the 1/2 hour drive over there and as such I can't grab the right tool onto a 3.5" beforehand. Thusly I grab the newest 10 or 20 removal tools and burn the CD. This kinda got old after about the 5th time last month! That's why I complain about Access. Image Cable cuts internet from infected systems as well, but if you call the help desk (and talk to a very nice and intelligent man named Marshall) he'll turn it on so you can grab a removal tool. And really that's all I ask. That and if you're gonna offer a free news server to your paying customers don't censor the shit out of it! Thanks for your patience, and again I'm sorry about snapping earlier.

      Kleedrac

      --
      Sure we wang, can.
    4. Re:Shutting down virus spewers by Scott+Wunsch · · Score: 1
      In regards to Access, however, I still don't see how they can claim to be an Internet Service Provider if they're going to censor the web (read: newsgroups)

      They don't censor the web. They also don't censor Usenet (which is not a part of the web, inciddentally). However, they do have a feed that doesn't include the alt.binaries.* hierarchy. Is that what you're complaining about?

      "hey wanna turn on the net for a half sec so I can grab a removal tool?"
      This kinda got old after about the 5th time last month!

      Okay, let me get this straight? You're talking about a customer that has been infected five times in one month, and you're expecting that Access is going to trust your ability to clean up an infection properly? Personally, I'd say the connection should be turned off permanently! :-P

      Either way, I don't see why turning on a connection to allow you to spew more viruses is such a good thing. Access generally will do it the first time, but if you're getting infected five times a month, I don't blame them for refusing.

      The above comments are my own, and I in no way represent the views/opinions of my employer, or anyone else.

      --
      \\'
  171. Re:guilty until proven innocent? by LJM0625 · · Score: 2, Insightful

    Perhaps the ISP's are concerned about their own liability for their customers' (potentially illegal) activities. The question of whether an ISP is liable or not appears to still be up in the air in some countries. It makes sense that they would take actions to reduce their liability. Which do you think is likely to cost them more, a lawsuit from a record company or a few lost customers?

  172. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    Business accounts exist for one reason only, to charge people with deeper pockets more money for the same thing. It is called discriminatory pricing.

  173. Texas.net by Cat_Byte · · Score: 1

    Yep. I was even cursed out by the security admin because supposedly no person should need a 24/7 connection. It took 3 days to get a real person to talk to me and all 3 days I was shut off. They refused to reimburse me for the 3 days so I found another ISP. Apparently, according to him, you shouldn't need to check email every 20 mins when you're looking for a job & corresponding with employers. I also wasn't supposed to play games for more than an hour as well. Great service there...cuss out the customer & threaten to cut you off & ban you for explaining why you were on so much.

    --
    Two roads diverged in a wood, and I - I took the one the bus load of girls just went down.
  174. Re:The Problem with being a Pedantic Semantic Geek by Anonymous Coward · · Score: 0

    If you want to rip on people for being pathetic, at least drop the livejournal.com thing.

  175. Re:guilty until proven innocent? by /dev/trash · · Score: 1

    But aren't porn movies copyrighted too?

  176. Re:guilty until proven innocent? by Micro$will · · Score: 1

    If he ran rsync between his home PC and a work PC to maintain file state across two systems, the first time he could easily send 40GB to the home PC as quickly as the bandwidth would allow.

    That qualifies as buisiness use, and would violate most home users TOS.

  177. U R a moron by Anonymous Coward · · Score: 0

    Just kidding.

    What I've got from Comcast is not comparible to a T1 except that it transmits IP traffic.

    What are the things that I can't do on a cable modem that I can with an ISP:

    1) Run a server
    2) Get a block of IP addresses
    3) Run a VPN
    4) Run a business

    What else is different?

    Well:

    1) There is no SLA
    2) #1 means that sometimes the DNS gets so slow that you can't use it
    3) It means that if there is a problem, the most they'll do is "send somebody to look at it"
    4) I can't get a status update
    5) I can't get bandwidth utilization charts
    6) If I use a firewall (as recommended) the help desk won't help me.
    7) There is some vague bandwidth limit that they'll only tell me about if I go over it.

    So why is the cost so high for a T1?

    Well, the phone company's price in many cases is 1/2 the cost of the T1. That's right.

    So you add that up together, and you know what you discover? That the Cable Modem is a great deal for downloading stuff from the internet, but not much else, because everything else is against the AUP.

    But they *aren't* giving me a bargain with my cable modem, because its oh-so-very restricted.

    1. Re:U R a moron by Syberghost · · Score: 1

      What are the things that I can't do on a cable modem that I can with an ISP:

      1) Run a server
      2) Get a block of IP addresses
      3) Run a VPN
      4) Run a business


      Get a different broadband ISP, then, because for instance Road Runner lets you do ALL of those things. Some of them require that you pay a little more, but it's still a fraction of the cost of a T1.

      Except in places such as Central Florida where they charge $300 a month for a static IP.

  178. My isp's limits... by jsebrech · · Score: 1

    I'm signed up for cable internet with telenet

    Bandwidth limits are cable speeds down, and 16KB/sec up. Volume limits are 10 gig total, of which 15 percent (or 1.5 gig) up in the last 30 days. Go over the limit in a 30 day period and you get thrown on narrowband, which is about the same speed as a 33.6 modem, until the volume over the last 30 days sinks below the limits again. If for some reason you need more volume, you can rent it in 1 gig blocks for 1 euro / block / month, of which again 15 percent can be upload, up to a maximum of 20 blocks (30 gig total, 4.5 gig up).

    It's a pretty fair deal, for the price. And there's no way you can be thrown off for using up more than your share. If you dl too much, it's narrowband for you, but that doesn't have any consequences for your account other than making it really slow for a while.

    I don't get why all isp's don't adopt this kind of system, if they're going to impose volume limits anyway.

  179. MOD THE PARENT DOWN!! by Anonymous Coward · · Score: 0

    This is simply not true. Is this person working for Cox? This is blatant and very ignorant lie.

    Cox has download limit of 3GB a month. Its all spelled out at their website at: http://www.cox.com/Phoenix/coxhighspeedinternet/

  180. I used to work for Road Runner... by Smeagol667 · · Score: 2, Informative

    Road Runner spent lots of time and money developing software to monitor user usage. It was possible not only to measure bandwidth usage (bytes in/bytes out), but to log IP addresses and ports. There was one problem, though: Road Runner's affiliates (e. g., Time Warner Cable) were more or less autonomous, and set their own policies and had their own agendas. So as far as I know, RR has never used these tools. There was much talk at RR of "abusers", yet, when you asked people there who used this term the difference between an "abuser" and a "customer", invariable they didn't have a clue. I'd say about 1% of RR customers used 50% or more of his available bandwidth. Anyone care to share their experiences with RR? In general I found them very professional and competent, but each department was almost completely autonomous and there was very little interdepartmental cooperation (with the possible exception of 2001 when AOL was threatening to swallow RR whole).

    1. Re:I used to work for Road Runner... by elnoble · · Score: 1
      You're right about Time Warner being rather autonomous, when I talked to TW Cincinnati several weeks ago they gave me the impression of being totally clueless of anything but their local policies. Fortunately this was good news to me. A recent conversation with a TW Cinci tech:

      B: I've heard that time warner was planning this (download caps) country-wide, but I wasn't sure if TW Cinci had implemented it yet.

      D: I would say no since we at Road runner have not heard anything about it.

      There we go, no caps for Cincinnati. Hope everyone else on RR has the same luck.

  181. Re:guilty until proven innocent? by RealityMogul · · Score: 1

    Oh, so you don't mind if all your neighboors decide to sit down every night and use as much bandwidth as their connections can consume?

    Of course, that might mean that your unlimited connection suddenly only gets dial-up speeds doesn't it, but that's ok because they're paying for "unlimited" service.

    But one could also argue that "unlimited" means unlimited bandwidth and you should be able to get 100 terabits per second.

    P.S. "unlimited" when used in ISP terms is in relation to old standards of hourly fees as used by AOL, Prodigy, CompuServe, etc. You have to use some common sense.

  182. a portion by www.sorehands.com · · Score: 1
    Keep in mind punitive damages are taxed, so it does fund public defenders.


    But, you have to have some way to encourage people to go for punitive damages. If not, then why would people go for them?

  183. Don't let them by gr8_phk · · Score: 1

    My ISP (Wide Open West) limits my download speed to the rate that I have paid for. This is simply not an issue for them.

  184. Re:guilty until proven innocent? by vijayiyer · · Score: 1

    "What legitimate need does a single person have when downloading 40 gigs of data over a short period of time?" Some of us actually use computers for real work. I work with GPS data sampled at 5.714 MHz. During processing, I have files that are over 1 GB for each minute of data.

  185. Not anymore... by Anonymous Coward · · Score: 0

    I used to get letters saying I was downloading too much. But that was before I figured out how to trick my ISP into never finding out how much bandwidth I use. :)
    My cable modem is pre-DOCSIS.. which means that the UL/DL totals are stored in the modem itself. If I simply press the reset switch on the cable modem every few hours, it resets the UL/DL totals, and my ISP never finds out about it. :)
    Using this method, I usually upload about 40gb/month and download approx 80gb/month, and I haven't received a "violation of AUP" letter in well over a year (since I started using this trick, actually.)
    Oh, and my bandwidth is about 4800kbit down/960kbit up. Not bad for $40/month CDN. :P

  186. inside perspective by trustedserf · · Score: 4, Informative

    i worked in tech support for a large brittish isp for a short while, about a year ago. there was a big problem with people keeping their internet connections open when they're not really using them. remember we're talking about diaup connections here, 56k and isdn modems.

    the problem was not really the bandwidth, because if you're not surfing or doing somoething then you're not really using any bandwidth. the problem was that idle connections left open consume a modem in the isp's modem bank, so other people cannot connect at all when ther's no modems left.

    at the time they were changing their contract from essentially: '24 hours a day any time you like for as long as you like' to something more like 'x number of hours a month, then it runs out'.

    people were always furious because they hadn't read the conditions and had used their connection for more than 12 hours in a 24 hour period and been barred.

    in ireland there was uproar two years ago when a major isp changed the terms of their 'unlimited' connection to restrict useage because they claimed they couldn't keep up. anyone who kicked up enough of a fuss was allowed to keep their connection because it was in their contract that it was unlimited. anyone who didn't complain lost their 'unlimited' contract. i believe some people still have these contracts, because it was not a condition of the contract that further restrictions could be added later.

    funny story: in the job i mentioned, anyone who breached the 12 hour rule was 'upgraded' to use another telephone number. they would call up conplaining 'i can't connect' and we would check their file and see that they'd been flagged as abnormally high users. we would tell them that, because they were heavy users of the service they had been changed to our 'high useage' dialup number, and help them change their settings to dial the new number, and they were so happy that they had been recognised and helped.

    of course, now they were neatly switched to another modem bank along with all their selfish idle connection loving kindred, and could barely connect anymore. we were instructed that, if anyone called complaining that their new high useage dialup number wasn't good, or they couldn't connect, we were to get rid of them quickly. this is a reputable firm, but they couldn't have people tying up a modem, when they were sleeping, or out of the house, or otherwise not using it.

    --
    (null)
    1. Re:inside perspective by NexusTw1n · · Score: 3, Interesting

      The company you worked for was BT, and the selfish users who were tying up modems included the disabled, the housebound and lonely who were online 12-16 hours a day because they had nothing else in their lives. No, this didn't include me, but the BBC researchers who did several stories about this subject, found some wonderful examples of the people BT hated, none of whom were geeks, but were instead "normal" people who relied on the internet for a major part of their life.

      The product was BT Anytime, clearly advertised as 24 hours a day internet access.

      To keep within the law, the TOS had to change before pulling any dirty tricks. First they went for the reasonable 16 hours a day, then 12, then 150 a month.

      The switch to a new number for heavy users was heavily featured in the BBC consumer rights program "Watchdog", because offering a secretly crippled service for some customers breaks British trading standards rules.

      It was a shameful underhand way of dealing with customers BT didn't want anymore, and guaranteed that thousands who slowly migrated to ADSL would never consider BT when deciding on a broadband ISP.

      I object to the description of the housebound who were left without net connections while BT screwed with the dial up numbers, as being "selfish idle connection loving kindred". The main reason for choosing the expensive Anytime package rather than the far cheaper 6pm-8am service was for heavy use. BT knew, or should have known that, and should have had TOS and advertising that dealt with "problem" users in the first place.

      As for the "idle connection" claim, it's quite easy to appear idle if you are blind and your screen reader takes 10 minutes to read a page, or you're sitting chatting occasionally on ICQ.

      BT never allowed you to connect for more than 2 hours - disconnecting remotely after 1 hour 59 minutes.They clearly barred the use of auto reconnection in the TOS, so they could easily have banned those that were online all day and were reconnecting every 2 hours within 5 seconds, but instead they behaved like idiots playing silly beggars with the phone numbers, upset and angered thousands, and were featured heavily on prime time TV as a big bad nasty mean company. A total PR disaster.

      I'm glad you're so proud of what they did, I figured someone on an island of 60 million had to be on their side...

      --
      It has become appallingly obvious that our technology has exceeded our humanity. --Albert Einstein
    2. Re:inside perspective by trustedserf · · Score: 1

      IIRC anytime was a very good value package, i don't remember exactly what it sold for, while you have an interesting perspective you are missing one point:

      1-2 pounds per day does not buy you 24 hours online AND a dedicated modem at your ISP. (it might buy you an ice cream)

      the high users modem bank had a preferable contention ratio to the normal one. it was *the users themselves* who 'crippled' it,

      thousands of customers saw the benifits of improved ability to connect, and i'm sure at least some of *them* were disabled or lonely too.

      lastly, i didn't work for BT, and am not defending them, the points i made were from a 'human nature' perspective and while your observations are valid, and very dramatic there are people who want their connection on while they sleep because they percieve they are getting better value.

      --
      (null)
  187. Obviously made someone angry... by mainfr4me · · Score: 1

    Although I have not had the issue of being told that I am using too much bandwidth, my service provider did call my mother (yeah, college is expensive, so I live with the folks. Earn my rent through tech support:) at work and threaten to sue her. Why? Because I had logged into my company's VPN to check my e-mail. Once. For maybe an hour. They told me this violated my user agreement because this was considered "business use." Now, I do not run anything out of my home, I was just on call that weekend and decided to check my e-mail for once. Anyways, called around and around for a couple days, checked my user agreement, didnt say a word, and then finally called somebody in their legal dept, and was told that they have no such legal action pending. Don't know if it ever was true or if they got sick of me calling every day, but I'm never buying service from these guys again. Apparently, I'm not the only one, cause there are a couple pending customer action forms out on them. Take that sub-space!

  188. Re:Who has time to *use* all that downloaded stuff by klang · · Score: 1

    ah, there are no limits to the amount of pr0n you can use. :-)

  189. Re:Just a little plug...SpeakEasy by wolf- · · Score: 1

    I've been with Speakeasy for about a year now and other than a few hours here and there (and today, a good part of Atlanta is offline at the moment) have had wonderful service with them.

    The server permissions were a big selling point for me. I run a family webserver and some test applications from time to time from home.

    As for the bandwidth, never have had a problem. Would like unlimited newsgroup access (1gb limit per month) but thats ok. I have a couple of VPNs that are always moving data from here to the office or to client locations.

    You can provide paid WAP services to your neighbors if you so desire in their NetShare program. (
    https://www.speakeasy.net/netshare/)

    And did I mention the price break those in the over $100 a month range got 3 months ago? Out of the blue its announced that the 1.5/768 packages will cost less each month.

    Standard referal program as well.

    All in all, I agree with the parent poster. Good company, good customer service. Looking forward to another year with them.

    --
    ----- LoboSoft specializes in Digital Language Lab
  190. No, but I am fighting with them by Anonymous Coward · · Score: 0

    They're blocking my mail, depending on the content. This is mandatory and there's no way I can opt out. Pain in the ass.

  191. I've been disconnected before by Altima(BoB) · · Score: 1

    And they used that same "average" excuse. This was in Ireland about 3 or so years ago, before any sort of braodband was available, and dial up connections were charged by the minute because that's how they charge local calls here. I had signed up for an Esat ISP that promised a flat rate on off-peak times and weekends with no by the minute fees during those times. So then I started playing some online games, spent quite a bit of time online, et cetera. A couple months later they sent me a letter saying I was disconnected because I was one of their top 3% or something, even though I wasn't on excessively. Then it was back to enormous monthly fees till DSL came a few months ago. So I'm just saying European ISPs have been doing this for a few years now, maybe that's where the US ISPs are getting it from...

    --
    Yup...
  192. "Unlimited" is Bullshit by Gleng · · Score: 1

    "Unlimited" services can't work. Someone's got to pay for the bandwidth somewhere.

    I'm with Swiftel in Australia, and for AU$65/month, I get 512/128, with a 16GB/month download quota. This has built up to 16GB from the 8GB I was getting when I signed up in October. (They tend to increase user's download quotas every month or so as they receive more customers)

    On top of that, p2p traffic between users in the same state doesn't count towards your quota, and a few users have set up eMule/DC++ servers (restricted to Swiftel IP ranges), which have been announced on Swiftel's user forums.

    Plus, if you go over your download quota, it only costs AU$5/GB (charged per MB). Compare this to the horrendous amount Telstra charge their users.

    I suppose it is truly unlimited. You just have to pay a very reasonable amount for what you use. :)

    --
    "Proudly Posting Without Reading The Article"
  193. What "Unlimited" refers to by EraseEraseMe · · Score: 1

    Unlimited is your connection. You have unlimited access to everything on the Internet. They don't censor (Unless you want them too). They won't cut you off right away if you exceed a set bandwidth limit. They will however, and do reserve the right to, charge you MORE for it. Working in an ISP, I saw this all the time. 99% of users used the system like a normal person would. We could tell who the Mp3 downloaders were and we had no problems with that. The problem came from those FTP leechers and other obvious abuses of the system. We're talking 5-6Gb a DAY. I'm not going to play innocent and say "I would never download that much etc etc." but I'd say the most I have ever downloaded in one day is about 3Gb. To be honest, if you get cut off for using excess bandwidth, you deserve it. The letter you receive from them talking about using excess bandwidth usually includes a "You should upgrade to X plan which will provide you more bandwidth" and really, if you're using it that much, then you should upgrade. Just because something is 'unlimited', doesn't mean that you're not going to pay for it.

    --
    "Anybody who tells me I can't use a program because it's not open source, go suck on rms. I'm not interested." (LT 2004)
  194. Re:guilty until proven innocent? by MichaelGCD · · Score: 1

    Let the criminals and perverts sort it out amongst themselves..

    --
    hate titty pee colon slash slash
  195. Re:guilty until proven innocent? by log0n · · Score: 3, Informative

    Uh, I think your confusing bandwidth speed/rate caps with transfer caps. The article/comments are about limited transfers (500MB/month or something, etc), not restriction on net traffic 'speed'.

    Speed caps for home use, not a big deal. Transfer caps, that's another story.

  196. Why not pay-as-you surf? by Anonymous Coward · · Score: 0

    I've gon with Metronet who charge per MB, up to a limit where they stop charging. I figured that they wouldn't try to stop me downloading if they were getting cash for it (they've lost the usage data a couple of times too:-) I used to have dial-up, which stopped working once, I rang tech support (cost me GBP3) and they said I'd used up all my unlimited access, I argued for ages and he said he'd let me off this once. I stayed with them because they were amazingly cheap.

  197. Linked..... by herrvinny · · Score: 1
  198. Re:Bandwidth limits?.... a little dial-up math by snooo53 · · Score: 1
    Wow, only 10GB per month for downloads?

    Hmm let's see...with dial up you get a max around 6k/s.

    6k/s * 3600s/hr * 24hr * 30 days =

    ~15.5GB !

    10GB/mo sounds a bit low considering. Of course broadband is still a better deal either way, not having to pay for a second phone line, being able to peak at higher than 56k, etc. But man, 10GB/mo? I think I'd be looking around at other options.

    --
    The sending of this message pretty much inconveniences everyone involved.
  199. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    No, I'm most certainly not. Get a clue.

  200. Re:guilty until proven innocent? by Syberghost · · Score: 1

    However, it's not a great strategy for them.

    Yeah, angry customers are abandoning the broadband providers for good-ol' modem connections left and right. That'll show 'em.

  201. Re:guilty until proven innocent? by spagma · · Score: 1

    Not as long as they can be held responsible for what you do!

    --
    If it won't boot, Fsck it!
  202. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    not if you legally purchase them...

  203. Re:guilty until proven innocent? by Pedrito · · Score: 1

    No, innocent until proven guilty means exactly that.

    Where does "innocent until proven guilty" come into play? This isn't a court. Guilty until proven innocent does not always apply and it's also restricted to courts in only a handful of countries. For example, in Mexico (where I live), their law is based on Napoleonic code and the accused is required to prove their innocence.

  204. I'll flat out admit it... by Anonymous Coward · · Score: 0

    Yeah, I use my broadband for illicit activities. I'm not sure what ISPs you people have, but I have absolutely no problems with mine.

    There's nothing anyone can really do about what you download. They shouldn't be snooping to begin with. If I pay for 4.0 Mbps, then... I have every right to use that 4.0 Mbps connection.

    On average, I download about 4-8 gigs a day (alt.binaries.dvdr is beautiful). I haven't received a call yet and I don't expect to.

    Whether I download DVDs from usenet or PC games from IRC is absolutely none of their concern. I still pay my bills on time and that's all that matters to them.

  205. ISPs have to pay for bandwidth too by Anonymous Coward · · Score: 0

    I don't understand these freaks out there who expect everything for free. I know a freak who downloaded 200GB of stuff and then complained when his ISP cut him off.

    Where do these imbeciles think ISPs get their bandwidth from?

  206. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    "Totally correct. It is their legal right."

    Where do you live???

    At least in countries where customers have some rights left, ISPs CANNOT terminate your service for any reason.

    Only if you do something serious (willingly spread worms/SPAM or don't pay your bills), your service can be terminated.

  207. There's always a cap.. by wfberg · · Score: 3, Interesting

    There's always a cap.. Most .nl DSL providers are up front about it; the basic, $25-30/month DSL contracts are not only limited speed, but there's a finite cap and a per-megabyte overage charge. On the higher revenue contracts (typically in the $50-80/month range) they'll tell you they you there's "no cap, but a Fair Use Policy". None of them will indicate what the FUP-cap is.

    In the case of FUP what it boils down to is that they don't really care whether you go over a certain threshold, but rather, how much bandwidth there is available in your area. In DSL bandwidth is shared among all the subscribers to one telephone "switch" (CO). For residential use, they typically oversubscribe this to the tune of 1:25 - so a "T1" for every 25 people on a 1024Mbps DSL line.

    If they find out that one CO is using vastly more bandwidth than planned, and there aren't that many new (and elderly) users lined up to get connected - so they can't afford to just lay down more fiber, they reserve the right to crack down on people who use more bandwidth than average. Of course they don't want to be dicks about this, so they usually target people using more than ten times the average, or the 10% "top talkers". Going after top talkers first makes a lot of sense, since the number 1 top talker probably uses half of the bandwidth of the entire neigborhood ;-)

    The actual reason that most plans do NOT come with a cap is that cracking down on top talkers takes a lot of effort. Ever metering the bandwidth can take a lot money and equipment. In one of the earliest incarnations of ADSL service you could check the traffic you used online - they removed this, because all the overhead slowed down connections to the point it was costing them more in terms of bandwidth than just ignoring overages.

    In fact, some of the budget plans that pretend to have a cap don't have one. It's a "special offer" for "6 months only", but in reality they don't have the infrastructure and the people to meter all bandwidth all the time and to go after people with nastygrams...

    Of course, if your connection really is uncapped in the administrative sense, that doesn't mean they won't bandwidth-limit on your ass without you even knowing...

    The most elegant scheme I've seen sofar is used by Bredbandbolaget (IIRC), who sell 10Mbps fiber internet access; if you go over your cap, which is specifically stated to be X GB per month, your speed simply drops to 128Kbps for the rest of the month.. Still usuable for the bare necessities (web, chat, e-mail and some windows updates), just no downloading movies until the next month/billing cycle starts. AND it's fully automated which makes it a lot cheaper than nastygrams. Winners all around.

    --
    SCO employee? Check out the bounty
    1. Re:There's always a cap.. by BillX · · Score: 1

      just no downloading movies until the next month/billing cycle starts.

      Why not? You can download a movie at modem speeds (always-on fiber -- no night-connect script! -- makes it even easier). Just as long as you're willing to wait until next week to watch it :-)

      --
      Caveat Emptor is not a business model.
  208. Re:guilty until proven innocent? by dmd · · Score: 1

    And I thought I led a boring life.

  209. Re:guilty until proven innocent? by Gorobei · · Score: 1

    What legitimate need does a single person have when downloading 40 gigs of data over a short period of time?

    Well, I have a perl script that polls certain newsgroups and downloads posts that may be of interest to me. It consumes about 40G/month of bandwidth (mostly while I sleep.)

  210. iNebraska by Anonymous Coward · · Score: 0

    I was surprised to get tagged by a Linux shop, iNebraska, when I was dialed-in constant on their "Unlimited" plan to build a new gentoo box. My only option, other than being dropped, was to upgrade from the $19.99/"Unlimited" to a $39.99/"Truly Unlimited" plan. I was frustrated to find my wife's Earthlink account had the same verbage . . . i.e. "you've signed up for an unlimited dial-up - but if you use it all the time, we'll discontinue your service." I think the problem is the false advertising when you sign up . . . the company I work for picks up the bill (usually), so let's be honest *up front* about what the $19.99 package gives you - and not hide it in the small print.

  211. Re:Shaw Unlimited High Speed Internet? I think not by rhombic · · Score: 1
    "For several months Shaw contacted me and fed me this line and said either I'd have to reduce my traffic or sign up for a buisness account. "

    "-They *will* cut you off, and without warning. (This should be illegal)"


    Um, sounds to me like they gave you several months of warning there. Pretty much any business offering "unlimited" anything will apply a "reasonable" limit. You can't go to an all you can eat buffet, take a nap in the booth and start eating again later, just never leaving the restaurant. You can't use your "unlimited minutues" cell phone continuously. These companies (like Shaw) don't fine you, or call the cops, or anything else, when you exceed their limit of reasonableness. They just decide to stop doing business with you. Their right, as a private company.

    --
    --
    1984 was supposed to be a warning, not an instruction manual.
  212. Time/Warn in North NJ Incompentent or very cool? by BentPenguin · · Score: 1

    I up and download lots of lossless music. All of it legal, I might add, using a residential cable modem account.

    I have a flow meter that logs my traffic:

    (Month) Download Upload Combined

    May 2003 51.04 GB 39.25 GB 90.29 GB
    June 2003 109.75 GB 45.54 GB 155.29 GB
    July 2003 96.43 GB 84.11 GB 180.54 GB
    August 2003 102.83 GB 73.89 GB 176.72 GB
    September 2003 122.58 GB 95.67 GB 218.25 GB
    October 2003 103.40 GB 72.15 GB 175.55 GB
    November 2003 88.99 GB 53.82 GB 142.81 GB
    December 2003 47.01 GB 37.77 GB 84.79 GB

    No cap, no menacing emails. I really can't decide if they are clueless or just alright about it. Of all the ISPs, you'd thing they'd be the ones at the forefront of interventions.

    Anyone else have this kind of lax policy with Time Warner? (Please excuse the lame formatting)

  213. Re:guilty until proven innocent? by trentblase · · Score: 1

    If all my neighbooors saturate the node I'm on, then it's the ISP's responsibility to split the node in the interest of QOS. I know most cable companies don't guarantee a specific rate, but even they would agree that "dial-up speeds" are unacceptable.

  214. Distros? by Remlik · · Score: 2, Insightful

    I haven't gotten a warning from Comcast yet but I've recently (read in two days) downloaded more than 10 ISOs from major linux distros. Am I to be lumped into the "movie stealer" catagory for simply checking out my free OS choices?

    All I know is that work pays for my ISP, and Comcast is on month to month...there are at least 2 other options in my area...who wants some free money?

    --
    Apple free since 1990!
    1. Re:Distros? by Anonymous Coward · · Score: 0

      Living in New Zealand and living on 56k dial-up
      because my average monthly transfer is about 3.5G
      (building my own distro)
      and any "hi speed"(1) service the ISPs offer has a
      pathetic 2G transfer cap

      (1) hi speed is a relative term too since they are bandwidth capped at pathetic speeds (whoo hoo 64k dsl)

  215. From Adelphia's AUP by Eyah....TIMMY · · Score: 1

    " Traffic Consumption Allowances. Adelphia has the right to monitor, measure and report bandwidth consumption by You. Adelphia reserves the right to establish, modify and/or enforce consumption allowances at any time now or in the future, with or without notice, and apply a surcharge for excess usage. "

    So for all of you like me that are using Adelphia cable internet services, they can terminate your account with no notice, for excessive usage based on download/upload caps they can make on the spot.

    You can get the full agreement here.

    --

    It is not enough to have a good mind. The main thing is to use it well. - Rene Descartes (1637)
  216. Re:Bandwidth throttling and traffic shaping is bes by Fnkmaster · · Score: 2, Interesting
    The problem... ISPs want it both ways. They fucking advertise the ability to download music and other multimedia content all the time in their broadband ads. Then they get angry when people do, using up their precious bandwidth (which they promised was "unmetered" and "unlimited"). The legality of the content is irrelevant to this conversation. The fact that much of the content is being distributed without permission from the copyright holder is the fault of the RIAA which refuses to sell music online that people can actually use for reasonable fees - iTunes is great, but if I can't use it with my MP3 player then it's useless, or rather creates more work than it saves.


    Without P2P apps, there'd be a heck of a lot less demand for broadband from teenagers and 20-somethings. Maybe the parents in the burbs just want "always-on" so they can check their email without dial up and send pictures to relatives, but let's be real, that's not driving the broadband industry.

  217. It's all about the benjamins and the ego by algorithm_x · · Score: 2, Informative

    Less than two months ago I worked for an ISP, it serviced about a 300 mile radius and had about 7000 customers. It's TOS (terms of service)was canned and podged together from other ISP's TOS. It had many restrictions and lot's of fine print. It seemed to me the owner was one part facist, one park pseudo geek, two parts ego, and three parts ass. Classic money grubbing scrooge.

    On a whim he would scan the stats program for the dial-in boxes and find anyone connected over nine hours, and cut off the ones that were on the longest(usually 12 hours plus) He would then instruct us through the billing system not to reconnect them unless we tell them to go to our boradband service or find another provider. His rationalization? Dial-up was not a dedicated service, them tying up that phone line cost him money. I've had many a customer scream into the phone at me that they paid for access, and they shouldn't be penalized for using it. We also had wirless access, he had us (Sys-Admins) use HTB to throttle many PTP connections to uselessness.

    --
    People usually don't say what they will do, and rarely do what they say.
  218. Re:guilty until proven innocent? by quantum+bit · · Score: 1

    Your line of arguing might extend to the pleding the fifth. "If he has nothing to hide, why doesn't he say anything?"

    Pleading the fifth implies guilt because of the way the amendment is written. It can only be invoked to prevent self-incrimination. "...nor shall be compelled in any criminal case to be a witness against himself..."

    So you're pretty much saying, "I can't say anything because if I did you would know I was guilty." However, though it implies guilt, it doesn't PROVE guilt of the specific charge. I.e. you could plead the fifth to avoid incriminating yourself in a totally unrelated matter.

    AFAIK, you can't simply refuse to answer because you don't feel like it. Well you can try, but you might get held in contempt of court.

    Disclaimer: IANALBIPOOTV

  219. University by glpierce · · Score: 1

    That's essentially what my university did. P2P was taking 99% of the bandwidth, so they simply changed all the port allocations (or something to that effect; I'm not on the inside), and now web pages fly like they should, and P2P has slowed to a virtually intolerable crawl. In addition, they keep tabs on your usage, so that if you do too much too often, they give you a phone call and shut you off. I haven't heard of anyone having a problem who wasn't doing something illegal yet.

    Short answer: it works.

    --
    G
  220. Spelled out in agreement (Telus) by spaceyhackerlady · · Score: 1

    I have Telus ADSL, and they are completely upfront about what what you get. I don't do much streaming media and thus haven't come close (yet) to the 6 GB/month download cap, but since I live less than a kilometer from the CO, I routinely bounce off the 1.5 MBPS download speed cap on well-connected sites.

    Just don't ask me what it's like to be a Linux user on Telus, OK? :-(

    ...laura

  221. $900 ISP bill by Vrejakti · · Score: 2, Informative

    A few years back, I had an ISP which I thought offered unlimited access. One month, when my hotline server became a little extra populated, I accumulated a fair bit of bandwith on my cable modem. The limits I found out to be 5GB downloads, and 1024MB(1GB) uploads, at a aditional cost of $5 per GB over the download limit, and $5 per 128MB over the upload limit. Welllll, being a 24/7 server maxing out bandwith, I managed to run my uploads to 38GB in 18 days. And also getting files for my server, I downloaded in the range of 50GB in that time. They gave me a phone call asking me to cest and desit. I'm not sure on the fees, but I remember back then I calculated my interent bill would have been $900 some dollars for that month. (They waved the $900 bill, thankfully. :-> ) Looking at my usage with the ISP, I downloaded 5GB in a day, and uploaded 1GB to 3GB a day. With a 5GB dl and 1GB ul limit, my limit would be reached the first day. Needless to say, I used a random complaint generator, sent them the letter, and switched ISP's. 6 ISP's later, ranging from Cable Modem, to Satalight internet, I'm here happy with my slow DSL with unlimited access and reliable service.

  222. Re:guilty until proven innocent? by keyne9 · · Score: 1

    Better business is to not be so buddy-buddy with your customers that are pushing their profit from you into the deep red line. Bandwidth does cost money, folks.

  223. From a small ISP's point of view by kd3bj · · Score: 5, Insightful
    I run a small ISP, and I can put an end to all this speculation regarding the use of the word "unlimited" -- assuming anybody actually cares.

    The reason ISP's use the word "unlimited" in their advertisements is because it sells more accounts than if they don't.

    The fact that they are lying is really not a relevant point. Consumers will flock to the guy that says "unlimited" in his advertisements regardless if it's the truth or not. Consumers don't think that hard about the issue.

    It should be obvious that you can't provide a dedicated "unlimited" 56K connection profitably at the $10-$15/mo market rate, but you will sell a lot more accounts if you say "unlimited".

    This is also true in the web hosting business. I see advertisements for "Unlimited Bandwitdh" web hosting all the time. But we all know that this is neither physically possible nor economically possible. Still people sign up for these lies.

    Guys like me that run businesses that want to be honest about things are punished for our truthfullness. Consumers demand to be lied to. So ISP's are forced to choose between significantly lower sales and being dishonest.

    Now, I'm not saying that there aren't ISPs that try to be honest in their offerings. I could give you a list of honest ones that don't use the word unlimited unless they mean it. All I'm saying is that dialup consumers do not typicaly choose these honest guys when they see an "unlimited" offer for the same price.

    1. Re:From a small ISP's point of view by dentar · · Score: 1

      There is at least one law against false advertising.

      If they say "unlimited" then they should stick to that or risk getting sued. ...and Consumers DO NOT demand to be lied to. This is another myth brought to you by the hard right.

      --
      -- I am. Therefore, I think!
    2. Re:From a small ISP's point of view by Lord_Dweomer · · Score: 1
      "The fact that they are lying is really not a relevant point."

      Actually, you are very VERY wrong. Lying about what you are advertising is an extremely relevant point because there are laws covering truth in advertising in place to prevent customers from being screwed over by people who lie about what they sell.

      While I applaud you for running a legit business, I would highly recommend you read up on the law regarding truth in advertising.

      --
      Buy Steampunk Clothing Online!
    3. Re:From a small ISP's point of view by Chester+K · · Score: 1

      The fact that they are lying is really not a relevant point.

      On the contrary, the fact that they are lying is the relevant point. You are not permitted to actually give customers something different than what you sold them just because you need their business.

      Be truthful. Advertise unlimited access, and disclose your bandwidth limits -- even if you must only do it in the fine print.

      --

      NO CARRIER
    4. Re:From a small ISP's point of view by kd3bj · · Score: 2, Interesting
      Your proposal seems reasonable, if simplistic. It's simplistic because ISP's don't know in advance what those bandwidth limits need to be, and they don't stay the same with time. We aren't able to predict the future better than anyone else and we can't be competitive unless we overbook to some extent, since market pricing demands overbooking.

      Case in point with dialup. In 1995 we could advertise unlimited dialup with no fear that people would actually use their connections more than about 15-30 minutes a day, on average. Some ISP's had a customer/modem ratio of 200:1. The business model allowed us to legitimately say unlimited with no risk of getting burnt. But today, people often do use their connections for 8+ hours and a customer/modem ratio of 10:1 may not be sufficient. Therefore, ISP's either A)lie, B)go slowly bankrupt, C)piss people off by changing policy after the sale.

      Note that I'm just trying to explain a small ISP's point of view. I'm not saying it's fully defensible from an idealistic standpoint. If you want me to agree you are "right", I'll agree if that makes you happy.

    5. Re:From a small ISP's point of view by Azure+Khan · · Score: 2, Interesting

      Oh god, you're so fucking wrong it burns.

      You're right, consumers don't demand to be lied to. They simply flock to the biggest, boldest headers that promise them the most for the least without thinking about how that's possible, and then moan when they later realize there was fine print they didn't bother to read. Consumers want the deal, they always want the deal. They bitch in coffee shops about jobs moving to foreign countries but would flip if you raised the price of Commodity X even $1.00 to keep those jobs in America.

      Because people don't realize that what they pay for is part of what they are. It's not just a consumable good, it's a part of your culture. They pretend that Jim the Person is not the same as Jim the Shopper. Jim the Person cares about the plight of 3rd world sweatshop workers. Jim the Shopper busts a nut over those new Nike Cross-Flex Magic Air Jordan Smart Bow Hot Trainers that make him feel so fly on his company basketball courts. You make that choice everytime you demand bigger, better, faster, and more for LESS, LESS, LESS, without thinking of the social complexities behind a purchase.

      --

      --- I'm going sane in a crazy world.
    6. Re:From a small ISP's point of view by dentar · · Score: 1

      "Oh god, you're so fucking wrong it burns."

      Um, you agreed that consumers don't demand to be lied to, so why am I wrong again?

      --
      -- I am. Therefore, I think!
  224. Re:Bandwidth throttling and traffic shaping is bes by nb+caffeine · · Score: 2, Informative

    Our Uni does this. It kinda sucks for bittorrent linux iso downloads, but the upshot is that http/ftp are basically untouched. So every l337 kid who is downloading mp3s on kazaa gets dicked, and the rest of us with legit purposes, like windows updates and linux downloads, can get it in a resonable amount of time. I just hope that bittorrent doesnt become the defacto standard for all distribution, coz then the internet will totally suck. For me, at least.

    --

    "Something's wrong with you...and I hope we never do meet again." - Deftones When Girls Telephone Boys
  225. Canada: Golden Triangle Online DID THIS. by Anonymous Coward · · Score: 2, Informative

    Goldent.net advertised and sold me 'Unlimited' DSL well before Bell switched to also provide unlimited. I exceeded 20GB/month for 2 straight months (not what i consider excessive when you're playing with Linux, and learning to be a server admin). They called and said I was cut off as of the end of the month. No Appeals. I called to talk to a supervisor but never got through to anything but a voice mail... And they never called me back.

    I bitched about having an unlimited account and the jerk on the phone said that their policy was to cut of the top 5% of users. No matter the amount of bandwidth used. I happened to be in the top 5%, so therefore I was toast.

    I DID get a call when I failed to return the modem AT MY EXPENSE to them. I bitched and tried COD and they refused and tried to charge my CC for the modem. I gave up the fight (better things to do) and drove the modem to their offices... AGAIN AT MY COST.. though it wasn't more than 10km.

    I switched to Bell Sympatico (since I was cut off abruptly) and have consistently exceeded 30Gb for 3 months. No problems yet. When I signed up I asked for a definition of 'unlimited' and they said that no one had ever been cut of for LEGITIMATE uses of bandwidth, regardless of amount.

    Fingers crossed

  226. Rogers High Speed cable internet by DougMelvin · · Score: 1

    For a while Rogers here in Ottawa (Canada) attempted the same taktics, from "random" port probing to catch those running servers to calling and harassing high usage customers.

    Then they had a "brilliant" solution.

    They cut EVERYONE to half the previous max throughput.

    As you may well imagine the users of Rogers started dropping off in droves until several days ago I received a call from Rogers asking:
    "Have you noticed the increases in speed?"
    Having noticed that their customer base was drying up, Rogers chose to restore the original bandwidth (3.5m down and .4m up) Although the sales person calling me (he immediately tried so sell me some more cable services of course) was quite flustered when I told him that the "amazing new speed increase" was simply restoring the status quo of last year..

    As for harassing phone calls, they now only call you (besides for sales) when you use the "Cable modem uncap tool" that one may find on the Internet.

    Seems they want us to believe their story that 3.5m download was the best that their network can do. (We saw over 620kps before they called and threatened to shut me down. Giggle.)

    Cheers!

    --
    Reality is in the mind of the beholder - me 1996
  227. DEDICATED vs Unlimited by slashpot · · Score: 0

    SO

    Its marketing.
    industry - we're stuck with them. UNLIMITED and DEDICATED. There is a difference - in both price and service. If you want DEDICATED, pay for it. If you want to get off cheap - use unlimited as dedicated, just don't bitch when your ISP calls you on it and asks you to upgrade or caps your hourly limit to draw a line between dedicated and
    ISPs use two terms commonly - throughout the unlimited customers.

    FYI - dial-up isp's are mostly resellers now. You buy a block of v.92 services from Level 3 (etc...) and resell them. Much more profitable than buying your own PRI and T1 and managing your own servers. But you're stuck with whatever lines your access vendor draws between Unlimited access and Dedicated access. Level 3 says its 200 hours, Quest says 150, others vary but most come in around 200 hours a month.

  228. Me vs Adelphia by Doom+Ihl'+Varia · · Score: 1

    Yeah. I fought Adelphia. I fought them by signing up for Sprint DSL.

  229. Re:MOD THE PARENT DOWN!!--whoa there by Carbon+Unit+549 · · Score: 1

    I have Cox in VA. I have bumped up against the usenet limit of 3GB over 3 days.

    I routinely download around 12 GB per month without any complaints from cox.

    --

    nohup rm -rf ~/. >& zen &

  230. Re:guilty until proven innocent? by JonTurner · · Score: 1

    >>What legitimate need does a single person have when downloading 40 gigs of data over a short period of time?

    Windows Security Patches? (Sorry, couldn't resist.)

    Seriously, downloading a few Linux distributions, running a website, database mirroring, or doing off-site backups & restores are just a few ways of chewing through gigs of pipe without much effort.

  231. Wonderful Shaw :) by freeweed · · Score: 2, Informative

    I've been a mostly happy Shaw customer for over 5 years now. Still am, in fact, but it's fun to rant. I'll preface this by noting I was doing probably 45gb down and maybe 5gb up a month for a few months straight at this point. I don't want to hear any holier-than-thous here, because if you really want, I could come up with legit activity to account for that - and besides, the issue of legality never once came up. ISPs in Canada couldn't care less WHAT you do with their bandwidth, just HOW MUCH you use. Whoring for mod points by shouting "PIRATE! No way can someone use that bandwidth!" is just sad.

    Last year I got a notice from them that I was exceeding "expected" usage on their cable service, and please contact us before further action is taken (ie: disconnect). So, I politely emailed them back and asked what they meant by "expected usage". I was told it was usage that didn't negatively impair their network, as outlined by their TOS. I think 4 or 5 exchanges later, they finally told me it was about exceeding their expected bandwidth limits. I had fun with the word "limits". Oh, did I have fun. I started pulling out press releases and other advertisements from their web site, plus pretty much any dead tree promotional material I could find, scanned it in, and sent them a really nice package of information, with the word "unlimited" circled all over the place. No asterisk, no fine print, just the word "unlimited".

    Well! You'd think I just made a "yo mamma" joke. I got a several hundred word email back explaining to me that "unlimited" means they do not limit the hours I can connect, as opposed to dial-up ISPs. (Quick note of humor, this is 4 years after almost everyone I knew had broadband. I had unlimited dialup as far back as 1996. I haven't seen anyone use hour-limited internet access in so many years, I honestly didn't think they still existed outside of AOL). They went on and on telling me how their service was better than dial-up, because they didn't limit your hours, etc, etc, etc. So, after a thinly veiled false advertising threat, I asked them just what my bandwidth limits were. They replied that they had no official limits, but anything that "exceeded expected usage". Wee, we're chasing our tails!

    Anyway, I managed eventually to get someone to admit that they flag anyone who goes over what one of their small business packages is limited to (6/2, iirc). If it goes on for a long time, you get warned.
    I promised to be a good little netizen and left it at that, informing them that perhaps they should rethink their misleading advertising campaign and TOS, neither of which ever mention limits of any sort.

    I'm still with them, btw. I've slowed down my activity, and I use a lot more sneaker net than in the old days. But switching to the other high speed provider in town means about half the speed, and practically no usenet access.

    Lesson: you can't fight the big guy. When the competition stinks even worse, life sucks.

    --
    Endless arguments over trivial contradictions in books written by ignorant savages to explain thunder in the dark.
  232. Re:guilty until proven innocent? by HeghmoH · · Score: 1

    This is totally unreliable. It's very easy to imagine someone doing massive amounts of uploading in a work-at-home situation. (Say, an artist.) It's likewise very easy to imagine that person doing both a lot of uploading and a lot of downloading.

    The problem with these providers is that they're taking the approach of sending out notices at the first sign of suspicion, then waiting for the customer to explain. They should be doing more legwork themselves first. How long would it have taken some tech at the ISP to look into your situation a little further, instead of sending you a letter and forcing you to call them back? My high school used to pull shit like this when they thought I was doing evil with their systems. It is not very becoming of a large business.

    --
    Mod down posts with a "Free Mac Mini/iPod" sig, they're spam!
  233. Re:guilty until proven innocent? by jhines0042 · · Score: 1

    It is scary to me that you feel that your ability to justify your activites with someone makes it OK in your eyes that you _HAD_ to justify them in the first place.

    By your logic we should be able to arrest anyone until they prove they are not doing anything illegal.

    Don't do business with someone who treats you with such open distrust.

    --
    42 - So long and thanks for all the fish.
  234. Prove it! by jcrash · · Score: 1

    Oh, what's the matter? You mean you can't prove it?

    90% is a crap number. I'll bet at least 25% of those people are using it to download porn.

    --
    I do not fear computers. I fear the lack of them. Isaac Asimov (1920 - 1992)
  235. Usually... by raz2 · · Score: 1

    ... as I was saying, usually the word "unlimited" is suffixed by this nifty little asterisk. I rarely see providers really offering unlimited access (which would be free of any limitations involving bandwidth usage, no matter what), generally it's the FUP-crap. Now I don't mind a little limitation, but those fair use policies do more harm than good; you don't know what your provider's definition of "fair use" is, and when you do, you're on thin ice (if not under it, where Brick Top is waiting for you!) :p

    --


    -raz
    "I shoot troubles with a jackhammer"
  236. Should be a law by SomeOtherGuy · · Score: 3, Interesting

    If they are going to have Up & Download limits...they should be forced to provide an up to date status of where you stand each day. I have yet to see a message on here where someone got axed or scolded and they actually had details of usage other than....oops you went over the limit.

    --
    (+1 Funny) only if I laugh out loud.
  237. Knock on wood! by dentar · · Score: 1

    Time Warner here in Cincinnati, DESPITE being owned by TW/AOL, is a pretty darn good deal, 3MBPS down, no harrassment (yet), no port censoring (yet), and very little (but some) downtime. $45.00 a month is hard to beat for that!!

    --
    -- I am. Therefore, I think!
  238. One word...Direcway. by tigershark97 · · Score: 2, Interesting

    I signed up for direcway satellite because its the only "broadband" service available in my area. (I use the term "broadband" loosely.) After its installed, contract signed, and my wallet was emptied, I learn about FAP. They don't tell you about FAP. Not before you sign up, and not after. Its not until you break FAP that you learn what it is. Satellite is better that they tell you when you buy it. Its advertised as 400K down. I get 1.5 to 1.7Mbps down most of the time. Then FAP happens. FAP is their "Fair Access Policy" What that means is you have full speed till you download 169meg. Then you have less than 56k connection(sometimes none at all). Thats 169meg in 8 hours. Thats all you get!! Granted you get that 1st 169meg incredibly fast, but then you are done for the next several hours. How can you call that broadband?

    1. Re:One word...Direcway. by stewball · · Score: 2, Interesting

      I spent some time looking at maximum bandwidth on a Ku-Band satellite at an old job. Satellite bandwidth is VERY limited compared to the subscriber footprint. See, one satellite covers pretty much the whole US (or equivalent geography), and it's almost impossible to increase bandwidth incrementally in amounts less than a transponder. IIRC, a standard Ku transponder costs something over $100K/month, and can support something between 20 and 40 Mb/s of bandwidth, depending on the age of the satellite and some other factors. That gets chewed up VERY fast when you've got a nationwide footprint of bandwidth hogs (that being a relative term). Also, there's not a lot that even the fanciest network management can do to ameliorate the problem when confronted with that kind of real-time demand for bits.

      So, the provider weighs the cost of losing and re-acquiring a few subscribers (most of whom have NO POTS alternative other than satellite because they live in the boonies) vs. what it costs to jack up the available bandwidth to meet their needs.

      If there's a satellite systems networking guy out there, please correct/supplement my figures. I no longer have the lab books in which I worked out the math.
      -----

      --
      Point and Counterpoint: The Tick - "Spoon!" Neo - "There is no spoon."
  239. yeah, BUT by wangotango · · Score: 1

    Your not really on what I would term a really high bandwidth connection. It's a lot easier on the ISP from the beginning when your not connected at 1500+/768. Allowing you to operate a server isn't going to do a lot of harm either given they are allowing you only 128 going up.
    I understand you are a far cry from being on a dialup account, but what you are considering high speed; by my way of thinking has already somewhat limited your potential ability to create any saturation issues. There are some VERY high speed cable and dsl connections out there these days. Some by design, many by accident.

  240. Re:guilty until proven innocent? by Type-R · · Score: 2, Insightful

    Uh, do the stores kick you out if you keep buying the product with the least margin?

  241. Re:guilty until proven innocent? by RealityMogul · · Score: 1

    Do you work at home? Are you actually transferring gigabyte files over your personal broadband connection? Do you have a business account from your ISP?

    If you answered Yes to all the above questions you could be eligible for a -1 Redundant moderation. And that's not all, tell him what else he's won Rod....

  242. Re:Bandwidth throttling and traffic shaping is bes by HeghmoH · · Score: 1

    however with P2P traffic currently taking 60-70% of ISPs bandwidth they have to do something.

    Why?

    If 60-70% of the traffic was e-mail, would they have to do something? If it was HTTP?

    Lots of people get broadband to do P2P. This is pretty obvious if it's taking up that much bandwidth. Lots of P2P activity is illegal, but that's not really the ISP's concern.

    ISPs are oversubscribing and suddenly the applications are appearing that are making that strategy unviable. Just like everybody else who has a business plan that doesn't work out in the real world, these ISPs need to raise prices or stop claiming "unlimited" access now that people are able and willing to use all of the access they were promised.

    --
    Mod down posts with a "Free Mac Mini/iPod" sig, they're spam!
  243. Re:guilty until proven innocent? by RealityMogul · · Score: 1

    So it's not a problem when they double the monthly rate for everyone on your block because one node can only hold 5 people?

  244. Re:guilty until proven innocent? by yem · · Score: 1

    What legitimate need does a single person have when downloading 40 gigs of data over a short period of time?

    As others have said, there are plenty of legitimate rich media sources on the net and reasonable ways to use the net that result in a lot of traffic. My favorites are downloading (free) music from places like archive.org and doing distributed backups via rsync.

    Here in NZ, while you can get unlimited dialup access (its hard to do 10Gb in a month of dialup), virtually every national service that goes faster than dialup is capped at 5/10/15Gb with 10 being the most common. If you want to go faster than 256k, then the cap is more likely to be 500-1500Mb :-(

    Oh and the local monopoly telco just fucked the gamers over with a hardware upgrade..

    [/rant] :)
    --
    No, I did not read the f***ing article!
  245. Re:guilty until proven innocent? by S.Lemmon · · Score: 1

    Waht makes you think your personal usage is any sort of valid guide for what's legal? What about someone who has a webpage and regularly uploads large *legal* files to it? What about someone who only downloads large *illegal* files from IRC?

    The upload/download ratio means absolutely nothing - all kinds of new applications that require heavy uploading (like Internet phones, webcams, etc) are becoming common. ISPs were just lucky that early Internet usage tendend to favor DL bandwidth, but the Internet isn't television and isn't a one-way street. If the Internet is to be used to it's full potential, crippled upstream bandwidth must become a thing of the past.

  246. We used un-METERED instead on un-LIMITED. by iansmith · · Score: 1

    At an ISP I worked for in '95 or so, we made sure we used the word unmetered instead of unlimited when advertising, talking to customers and on the web pages.

    That way we could cancel accounts and warn people if they abused the service.

    Our policy was you could dial up for as long as you wanted, provided you were USING the service. If you wanted to play a game for 36 hours straight, we had no issues. But if you wanted to leave a server running while you went to work, that was met with warnings and terminations.

    Out of maybe a few thousand people, we only had to warn a dozen a year and cancel a handfull of accounts.

    That was before the days of widespread PTP filesharing though...

  247. Legitimate use for multiple gigs in a short time by DaveJay · · Score: 3, Informative

    My wife and I were dissatisfied with the management of a public (for-profit) discussion forum, so we decided to start our own.

    We set it up in a weekend on our personal DSL server, assuming that we could transfer it later if it got popular.

    Well, it got popular FAST, because over 150 people from the for-profit board wanted an alternative, and they flocked to our board. In a two week period, we had more than 5gb of traffic. We were flabbergasted at the sheer volume.

    Needless to say, we've moved the board to a hosting provider that allocates us a specific (and very high) amount of bandwidth.

    It should be noted that our ISP, DSLExtreme, was exceptionally supportive and patient with us during this time. The for-profit board attempted to get us shut down, and the legal folks at DSLExtreme would have none of it. They also allowed us to rack up that temporary 5gb traffic burst with no warnings, no stoppage and no extra charge (I only know how much we used from my own logs.) I can't thank them enough. :)

  248. Target the router if you have a network by chargen · · Score: 1

    Check if your router supports SNMP. If so, you may be able to graph the traffic nicely with mrtg.

    Unfortunately my Dlink DI-713P doesn't support SNMP, so I'm currently without a solution. If I wasn't using a switch I might be able to use snort to generate graphs.

    -Pete

  249. Maybe... by pbrammer · · Score: 1

    Maybe they should curtail the constant pinging (literally) I get from the latest MS worms. If they'd put a stop to those infected users, then my connection wouldn't be so constant...

    Phil

  250. Missing the point - "unlimited" vs. stated limits by BrianRoach · · Score: 2, Insightful

    Many people here keep going off on tangents like "You can't expect them (ISPs) to lose money".

    And I don't. What I expect is to know up front what I'm signing up for, and don't tell me it's "Unlimited" when it's not. It's like the old joke where a guy sits down at an "all you can eat" resturaunt and they bring him a plate of food saying "That's all you can eat".

    Tell me up front what the limits are, and I'll vote with my wallet. I currently have Cox cable and they are very specific on what the limits are (http://www.cox.com/INETIncludes/policy/limitation s.asp), and I find them more than reasonable for the price I'm paying. They also don't advertise the service as "unlimited" ... which makes sense - it's not. It has limits.

    Advertising "Unlimited" service then having an unknown moving-target bandwidth limit that is applied only to certain people in certain areas is not acceptable.

    - Brian Roach

  251. IANEFAMCC by papasui · · Score: 4, Informative

    I Am a Network Engineer For A Major Cable Company... Most broadband companies has a TOS or AUP (Terms of service/Acceptable Use Policy) which defines the conditions the service is to be used under. Typically when you are installed with service you sign some paperwork that says you agree to blah, blah, blah. Which typically includes not running a server of any kind, violating copyright agreements, and excessive use of bandwidth. Usually that's defined as whatever the company feels is excessive. In my case, continously maxing the upstream for several days will cause an alert to show up in our monitoring utilities. Typically I don't really care as long as it doesn't affect the performance of other customer's service, if it does then I will contact the customer and give them a warning about it. If they continue to abuse the service they will be turned off for a week. They then can have service after a month but if they again abuse the service then they are permanetly turned off. Now I read some concerns about loosing customers due to a policy such as this, but in order to provide high speed internet access at a competitive price it's all about maintaing a ratio between available bandwidth to number of customers. If the ratio breaks due to 1 or 2 customers using too much of the service then the risk occurs that all remaining customers would leave. So it's really about loosing 1 customer in order to keep 50. It might suck, but that's how it goes.

    1. Re:IANEFAMCC by papasui · · Score: 1

      Sorry to reply to myself but the after a month line should be after a week.

    2. Re:IANEFAMCC by Anonymous Coward · · Score: 0

      That AUP prolly a hundred pages in tiny font that'll take you weeks to read!

    3. Re:IANEFAMCC by papasui · · Score: 1

      Actually it's one page, and pretty easy to understand.

    4. Re:IANEFAMCC by FerociousFerret · · Score: 1

      Can you maybe address why Comcast, for example, is not more forthcoming with information on usage issues with the people getting shut off? One person from the DSLReports thread (link in another post) said his upload was almost non-existant. From your statement here about maxing the upstream and some of the other messages, it seems that upload is more of a problem than download for a Cable system, so if the user is only downloading that should not be as much of an issue. Why not tell the high bandwidth users more specifically what is not acceptable so they can conform?

    5. Re:IANEFAMCC by Hatta · · Score: 1

      Why don't you implement fair queuing so that low bandwidth users have higher priority than the hogs?

      --
      Give me Classic Slashdot or give me death!
    6. Re:IANEFAMCC by g4sy · · Score: 1

      the place I work for (Bell Sympatico in Canada) seems pretty good. Right now I am on the phones for Quebec, and they get 3 meg download, 800 upstream starting today for 24 / month canadian. That's with no contract, and DSL technology is not too bad.

      the service doesn't disconnect at all. I know for a fact because most of the customers will flip and bezerk if ever their high speed router or their modem needs resetting. Thats what happens with plenty of competition, as Rogers, videotron and sympatico are available almost universially.

      --
      somewhere, on a Big Red Sign:
      if(color==blue){speed--;}
    7. Re:IANEFAMCC by Anonymous Coward · · Score: 0

      Because DOCSIS 1.0 is not capable of this.. It will be coming soon though in DOCSIS 1.1

    8. Re:IANEFAMCC by Skuld-Chan · · Score: 1

      I read comcast's AUP - it says nothing about how much bandwidth you're allowed to use each month, but they shut people off for using their unlimited bandwidth anyhow.

      They do say "You must comply with all current bandwidth, data storage, and other limitations on the Service established by Comcast and its suppliers" http://www.comcast.net/terms/use.jsp - keyword being "established by" - however you can search high and low to find what the limitations are. You can ask their customer service people before you sign up. But no-one will tell you.

      What gets me is they kind of encourage it - they have a pay for music service (similar to itunes) and they have a broadband content gateway.

    9. Re:IANEFAMCC by Chacham · · Score: 1

      Exactly!

      I think that would actually honor the customer as a person, which they're probably too scared to do.

  252. Cost Analysis by Spazmania · · Score: 2, Interesting

    Where I work, we changed our advertising from "unlimited" to "unrestricted" for this very reason. Unrestricted sounds about the same but gives us an out to require more money for that top 1%.

    Among other job duties, I am the company's cost analyst. I studied the heavy usage issue. The results would surprise only a fool.

    What drives the cost of a dialin? Well, its usage during the daily peak time, of course. As an ISP, you generally pay based on the 95% peak consumption of bandwidth plus you have to have incoming lines and backhaul lines sufficient to handle the daily peak.

    This means that any account which is online at every daily peak consumes the same cost of resources as an account which is on 24 hours a day.

    So, do the monthly hour consumption and the daily peak usage correlate? They do. Starting somewhere between 180 and 240 hours, 95% of the accounts are online at more than 95% of the weekday peaks (our weekend peaks are lower, and thus excluded from the equation).

    That means that for all practical purposes we have to have an entire network port and bandwidth just for that one customer.

    Now, how much does your home phone line cost? And your dialup internet account? The dialup is less, right? Well, guess what: all told your ISP is paying more like what your home phone line costs to deliver that account. They're in business to make money, not lose it.

    --
    Moderating "-1, Disagree" is simple censorship. Have the guts to post your opinion.
    1. Re:Cost Analysis by Little+Brother · · Score: 1

      Unrestricted? Cool, that quite plainly means no restrictions, I can do whatever I want on the system! First thing I want to do is set up a server for my pay pr0n site, then host a commercial spambot. I'm sorry, I thought you said the service had no restrictions!

      --

      Little Brother, watching the watchers

  253. Re:guilty until proven innocent? by SWroclawski · · Score: 1

    This is a question that mainly applies to the US (the original poster was discussing a US company).

    We in the US have a belief (which is built into our law) that a person is presumed innocent of wrongdoing until proven otherwise.

    It applies to courts but, like many laws should be- the law is an extension of our collective views. We, as a society believe that someone is innocent until proven guilty.

    I do not know Mexico well. I've never been there. People I do know who have lived there have told me that the justice system in Mexico is certainly different than in the US in a variety of ways.

    If you have a different way and it works for you, then that's fine, but I believe that innocent until proven guilty is a good idea, and I think that, if it's not, it should be placed into an international agreement on how laws work (Human Rights perhaps).

    I also believe that in some countries with Napoleonic law, those who accuse, if they're found to be wrong, are liable. That's not so in the US.

    The point is the parent of my original post was saying that there was no legitimate reason to use a certain amount of bandwidth, so those who use more must therefore be doing something illegitimate (implying illegal).

    I was arguing that this is not a good position to take- that innocence until proven guilty is a good thing, and I provided answers to "legitimate use" while also pointing out that "legitimate" vs "illegitimate" was never spelled out.

    - Serge

  254. Re:guilty until proven innocent? by Pieroxy · · Score: 1

    The problem is that 5% of the users are using 90% of the bandwidth (P2P, running servers, etc...). Since their service is supposed to be unlimited (or invisibly capped in Comcast's case), they are supposed to accept those users too. The problem is now that these users are going to stress their backbone and lines. So they just dump them. You can think of it as dumping 5% of their customer that "abuse" the unlimited service causing slowliness for all 95% others regular users. It's a lie and it is unethical, but there is nothing we can do about it.

    I have a 1500/128 DSL with SBC, and SBC seems not to suffer from the stupidity of Comcast.

    The interesting thing is, I used to live in France and the cable company out there is also considered as a bunch of ass**les and they do the same piece of unethical stuff, where other competing companies (satellite, DSL, ...) are more or less better. Cable is almost dead in France because of that.

    I remember a friend of mine that was 70 at the time and called his Cable company to get a quote. The salesman wouldn't leave his appartment without having hime sign for a contract, arguing that he had 30 days to refute it. The law in France says that everything that is sold through a door-to-door salesman has a 30 day refutal period. When my friend was pissed off enough to call the cops, the salesman took his cordless phone and wouldn'g give it back to him unless he signed a contract. My friend took a baseball bat out of his closet and started hitting the guy. He finally left. He sworn on his life never to have business with any cable company of affiliates ever again. Unfortunately, he didn't want any trouble and didn't hit the salesman anywhere it could have hurt. When I heard the story, I suddenly felt a urgent need to hit the salesman harder ;-) but it was too late. I hate people abusing old people!

    Could it be something about cable?

  255. Re:guilty until proven innocent? by pixelpunk · · Score: 2, Interesting

    Bandwidth is definitely a commodity just like any other resource. However, I do feel that unless your ISP should give you what you purchased. If there's nothing in the fine print detailing the 'acceptable' throughput with actual numbers they should be forced to honor the original contract. Sounds like some of the same glitzy tactics the homegrown web hosts pull. UNLIMITED BANDWIDTH! only to discover you're only allowed so many ~processes~ every 30 days. The coolest thing an ISP ever said to me was when I was using Telocity. I don't remember if DirecTV had bought them out at this time but their representative commented on their policies on running game/ftp/web servers and he says "it's your bandwidth, we want you to use it!" My jaw dropped. Perhaps this is why they're no long in business!? ^^ .p

  256. Quality Of Service Routing by aaron_pet · · Score: 2, Insightful

    They just need to get off their arses and install a router with the needed QoS component.

    Linux has a whole bunch of options for that...

    You can cap someones bandwidth, allow certain types of communications to go through at higher priority... you can do certain ports...

    The ISP should be making sure that 100% of their bandwidth is being used, and everyone is getting service.

    so what if they cap edonkey /ftp downloads to 40kb/s They need to ensure that the people with IP telephony and games don't drop packets.

    --
    Please use [ informative / summarizing ] SUBJECT LINES
    Flame me here
    1. Re:Quality Of Service Routing by rew · · Score: 1

      The ISP should be making sure that 100% of their bandwidth is being used, and everyone is getting service.

      Exactly. Some time ago, they were going to install caps, but I was perfectly willing to use whatever bandwidth they had available.

      The service was too slow (115kbps) to do download when you wanted something, so I'd schedule them when I wasn't around myself to be annoyed by the bandwidth hog. Mostly at night.

      If they'd tell me: 'you have a 1Gb download limit (something enormous at the time), but downloads between 1AM and 7AM don't count' I'd be perfectly happy. I'd be able to use their otherwise unused infrastructure.

      One major ISP-ISP (i.e. an ISP that services the ISPs) here would charge for the bandwidth used in the three most busy 5-minute periods every month. Well, if they were on that policy, I'd use "quiet hour" bandwidth that they didn't have to pay for anyway.

      Roger.

  257. Re:Shaw Unlimited High Speed Internet? I think not by Anonymous Coward · · Score: 0

    No, they said reduce your bandwidth or pay more. Never did they say "Either you pay us more this month or we're cutting you off". The bottom line was that I was complying with their request to cut my usage. It just wasn't by enough because they never did tell me how much under 50GB I actually had to be. It was my understanding that they'd just keep telling me I was using too much until I wasn't.

  258. Why not just cancel? by Anonymous Coward · · Score: 0

    I just finished reading the thread on dslreports about people who got a warning letter from Comcast, cut back their usage, and then were disconnected anyway.

    So if you get the 'overcapacity' letter, just get on the phone and cancel your service immediately. Live on dial-up for a month, then sign up again. Hell, you might even get an automatic please-come-back discount offer in the mail. At any rate, you will probably have broken the meter that is tracking your usage, and you can start all over when you restart the acccount.

  259. High upload bandwidth indicates pirating??? by nessus42 · · Score: 2, Funny

    I take umbrage to the idea that having a high upload bandwidth indicates piracy! I use a lot of upload bandwidth, and it is only because I am using the Internet to backup the valuable mp3, XviD, and .rar data on my computer so that in case of disk failure, I don't lose everything.

    Fortunately, I have a group of friends who are so kind as to provide me disk space on their computers to store these backups, and likewise I return the favor by providing them with disk space on mine.

    1. Re:High upload bandwidth indicates pirating??? by l0tu53at3r · · Score: 0

      Crafty, my good soldier.

      Crafty indeed.

      --
      ---Excuse the bad English, I'm American---
  260. Re:Bandwidth throttling and traffic shaping is bes by swb · · Score: 1

    It's probably a bitch to try to incorporate it into many ISPs infrastructures, particularly if they have multiple upstreams located on different portions of their network, or making use of big aggregation routers where a lot of traffic moves between networks without actually being filterable.

    And then there's ISPs who may be trying to prevent usage-based bottlenecks deep in their network (like I presume how cable works), who would need perhaps tens of these units out in the field where they aren't placable for cost or environmental reasons.

    It's a more sensible way than some hard cap, but its not always possible without some significant re-engineering that may potentially damage reliability or throughput (such as forcing all traffic back out an ethernet interface for passthrough to a rate limiter and then back in another interface).

  261. unlimited access? by Anonymous Coward · · Score: 1, Insightful

    Except unlimited access is not a feature. That only means they do not censor the Internet for you. That is the natural state of Internet access. No one advertises "We give you all of the Internet!" They advertise broadband based on bandwidth and bandwidth alone. So any use of the word unlimited that does not apply to bandwidth is a deliberate mischaracterization. That qualifies as a lie.

    1. Re:unlimited access? by Fareq · · Score: 1

      No one advertises "We give you all of the Internet!"

      Bullshit! Ever seen the AOL ads? "Get AOL and the entire internet"

      besides, just because all internet services provide feature X doesn't mean that I can't advertise that I provide X. Even if it takes no action on my part to provide X.

  262. Re:Who has time to *use* all that downloaded stuff by Anonymous Coward · · Score: 0

    Collecting. Some people collect stamps, some people collect coins, some people collect warez, movies, anime, mp3s...

  263. Steve Case, 1997 by tiltowait · · Score: 1

    In the cash-strapped days of AOL's 1990s, before unlimited Internet access was even an option, AOL decided it would be a great idea to offer unlimited dial-up access (without any timely upgrades to their network) to raise some cash. The result was a disaster. You were pretty much guaranteed a busy signal unless you tried to dial repeatedly for about one hour. AOL offered refunds for a few months of service, but the damage was done, especially to those using business accounts that lost out on a lot more than two months access because they couldn't read clients' mail.

    Steve Case responded with what I remember as the phone booth analogy. He said essentially that just because you have unlimited access doesn't mean you should make use of it.... Google... finds... this:


    Beset by a network outage and lawsuits filed by an increasing number of disgruntled customers (and their settlement-sniffing lawyers) in several US states, Case sent yet another whiny message to the now 8-million-strong AOL membership last week. While the press latched onto his promises of an extra $100 million devoted to network upgrades, and his embarrassing decision to immediately halt all television advertising, we were chortling over his suggestion that members adopt a World War II rationing approach to their Net access. "Just as you would be sensitive about using a public phone booth if others were waiting in line to use it (although you are entitled to use it as long as you want, most people are considerate of the people waiting to get a turn), it would be helpful if you could be considerate of the needs of other members of the AOL community," was Case's Mr. Rogers-ish advice. Perhaps those critics who lampooned the company as "America Offline" after its major network outage last fall were merely ahead of their time?

  264. Re:guilty until proven innocent? by rifter · · Score: 1

    Due process only applies to government actions (when it's not overlooked altogether). I'm not saying it's moral, but your ISP has every right to terminate your service for any reason they want. It's in the contract, and as long as they pro-rate your monthly fee, there isn't much you can do about it.

    Actually, no. Since the user is considered innocent until proven guilty by the government, the ISP has no proof of criminal activity and is therefore liable for libel. They can terminate the contract if they like, but to publicize the termination and claim it is for criminal reasons is a very bad idea. Why do you think news agencies always refer to "the suspect" who "allegedly" committed crimes? Heck, I recall some pretty extreme examples of that, something like the guy who was filmed shooting his lawyer being described as "here we see the suspect allegedly shooting his lawyer..."

    IANAL YMMV Caveat Emptor.

  265. Re:Bandwidth throttling and traffic shaping is bes by Angostura · · Score: 1

    That's a very good point, and this type of technology does in theory allow ISPs to offer premium, expensive unthrottled P2P accounts for people who want them, or super-cheap Web-only accounts.

    You're right though. The ISPs made a mistake. They predicated 'unlimited' offers on a pre P2P Internet. Now they are stuffed. The remedies they have at their disposal are dumb-caps, throttling based on app type or generally raising prices. As I say, I believe throttling (with the potential for differential tariffs for different service types) is the least worst.

  266. Re:Who has time to *use* all that downloaded stuff by DroopyStonx · · Score: 1

    DVDs are about 4-5 gigs a pop to download.

    I have a fast connection and can usually snag two or three while I'm at work.

    I just add 'em to my DVD collection. There's always new movies being uploaded. Indiana Jones Trilogy, Alien Quadrilogy (I'll skip on Resurrection), Pirates of the Carribbean and T3 were leaked like a month before their release..

    Tons of things you can use your broadband for.

    --
    We have secretly replaced these Slashdot mods' sense of humor with a rusty nail. Let's see if they notice!!
  267. Sunflower cable by tacokill · · Score: 1

    Ahh, I distinctly remember Sunflower cable back in my Univ of Kansas days.

    Don't know what has become of them now but they were my first cable modem. Back in 1995

    Yea, I was one of the first. :-)

    1. Re:Sunflower cable by Anonymous Coward · · Score: 0

      Sunflower Broadband did not seem to enjoy us transfering half a Terabyte in 2 months.

      From there TOS - Acceptable Use:
      Sunflower Broadband provides access to world wide network known as the "Internet." Sunflower Broadband also provides space on our servers for subscribers to post personal Web Pages. This space is intended for our customers to promote their families and interests. This space is not to be used for financial gain, for advertising, or for any commercial purpose. Sunflower Broadband has a separate rate structure and expanded service for businesses. The Subscriber is responsible for using our services only for legal and appropriate purposes. Sunflower Broadband reserves the right to restrict service to anyone that is deemed to be intentionally or unintentionally adversely affecting Sunflower Broadband or the Sunflower Broadband system. Unauthorized use of IP addresses include: routers, proxy servers, or firewalls using any form of Network Address Translation (NAT). Personal, single computer firewalls are allowed. Sunflower Broadband limits bandwith usage to 1 GB per day, 2 GB per week, or 6 GB per month. Sunflower Broadband limits E-mail retrieval to every 15 minutes.

      Usage since 8.1.03:

      174gig 1st month
      125gig 2nd
      194gig 3rd
      617gig 4th
      40gig from 11.01-11.12

      We average 277 gig a month

      They want us to upgrade to a business acct for $219 a month for 100 gig transfer. Or if we sign a contract they will lower the price to $179. Problem is we have never, since the birth of the acct, been under the most gig a month plan they offer.

  268. Re:guilty until proven innocent? by Golias · · Score: 1
    Everybody who's ever had cable TV knows that the cable companies are t3h 3v1L.

    I live in another suburb of Minneapolis, and thankfully within range of DSL service. I get a broadband drop from Qworst, and use VISI for my ISP.

    At least as far as the next 5-10 years are concerned, I intend to use DSL availablity as a main factor in deciding where to buy a house.

    --

    Information wants to be anthropomorphized.

  269. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0
    If criminal activity is suspected, they should contact the police.

    Right, and a swat team shows up and seizes all your computers, calculators, cell phones and toasters.

    You get it all back after you have proved your innocence, usually when the equipment is sufficiently outdated so you have to get new anyways

  270. PHB summary by mihalis · · Score: 1

    ISP pretends to sell unlimited bandwidth
    Users pretend to pay for unlimited bandwidth

  271. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    Why the fuck does everyone say that companies have the "right" to make up random conditions on their services? When did this become a right? Living is a right. Freedom is a right. Disconnecting random customers because they do not like them is not a right.

  272. Yet the advertise downloading music by keith73 · · Score: 1

    I live in the NYC tri-state area and all of the ISPs advertising broadband around here use the same lines to get people to signup. They all tell you that you can download your favorite music, some even mention movies and playing games.
    So what they're doing is using the allure of fast downloading of files to get you to sign up, then telling you that if you download all those files, you must be doing something illegal and they drop you. Sounds fishy to me.
    I downloaded Mandrake using my cable connection. I started the download at night and it was done in the morning, 3 650M iso files. Other things I've done that would spike bandwidth:
    - watch movie trailers
    - download rpms or other open source software
    - have an ssh connection open for many hours
    - lots of FTP back and forth to several web servers
    - lots of USENET and web forums reading and posting
    It all adds up. I can understand them wanting me to curb my usage or pay for truly unlimited use, but to assume that because I use a lot of bandwidth I'm doing something wrong is ludicrous.

    just my 1.25 (.02 adjusted for inflation)
    - keith

    --
    -- Does anybody know where the 'any' key is on the keyboard?
  273. Yes, he actually said that by Anonymous Coward · · Score: 0

    more: "There's also something you can do to help, and that is to moderate your own use of AOL a bit, during our peak evening periods ... Just as you would be sensitive about using a public phone booth if others were waiting in line to use it ... it would be helpful if you could be considerate of the needs of other members."

  274. Bandwidth limits? by jbroom · · Score: 2, Insightful

    I think we'll be seeing more bandwidth limits imposed. Maybe even some sort of telephone rate system where you pay per byte. Everyone understands that a local 2Mb loop is way cheaper that a 2Mb link across the country. When people are using their links for"normal" residential/business use (ie, email, browsing, some up/downloading, etc), you can "serve" many 2Mb customers with a single 2Mb line, hence you can share out the cost amongst your customers.

    However, if the customers have f.e. file sharing programs running on their computers 24/24, then each customer is going to need and require from the ISP a dedicated 2Mb link, so the economies of "sharing" are no longer there. Why do you think that so many universities/colleges are filtering things like kazaa? Not so much for legal reasons, but actually to avoid having their bandwidth swamped. Enough bandwidth to support way more than normal useage, but no way near enough to support a bunch of file-swapping stations.

    Exactly the same type of predicament that the ISP is in, except it can't filter traffic, so the only recourse is to try and chop the heads off from that 1% of users that is using 95% of the bandwidth. Having been in the ISP business, I can understand it completely.

  275. my gripe by CAIMLAS · · Score: 1

    My gripe is that my ISP has blocked off important services. Like ICMP. Yes, I said ICMP, FFS.

    --
    ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
  276. 'Unlimited bandwidth' doesn't exist. by poot_rootbeer · · Score: 1


    Look, the laws of physics mandate that to get "unlimited" (that is, infinite) bandwidth is impossible. Even just extrapolating as far as the physical limits of the medium, if an ISP were to offer you truly unlimited bandwidth, they would have to devote 100% of all the pipe they have going in an out to a single individual: you. The ISP can't pay its upstream providers on your $39.95 alone.

    "Unlimited" has NEVER meant "unlimited" on an ISP contract. But then, your contract probably avoids that word altogether -- it's marketing, pure marketing, and we all should know that by now.

    1. Re:'Unlimited bandwidth' doesn't exist. by FerociousFerret · · Score: 1

      Does any ISP actually say "Unlimited bandwidth"? I thought they only said "Unlimited access". So you can access it all you want as long as you don't take an excessive amount of bandwidth in the process. Does that sound like the angle the ISP is using?

  277. Re:guilty until proven innocent? by Anonymous Coward · · Score: 1, Insightful

    Your analogy is seriously flawed. The ISPs advertise their unlimited broadband. Then they remove those people who actually use it as advertised, keeping those who only use a fraction of the potential. They're cherry-picking the cheap customers and screwing the rest.

    Cable modem providers use statistical multiplexing to provide their "unlimited" bandwidth by buying less upstream bandwidth than they need. Instead they buy enough to service the peak demand, because they assume not everyone will be using their bandwidth at the same time. Sometimes they don't buy enough, and people's connections slow down as the upstream pipe saturates. The correct solution to this is not to cut off the people using the bandwidth; that is the asshole solution that results in class-action lawsuits. The correct solution is to realize that the upstream pipe is insufficient and buy a bigger pipe!

    You apologists piss me off.

  278. Re:guilty until proven innocent? by CAIMLAS · · Score: 1

    Yes, but implying that you're doing something immoral/illigal - isn't that slander? Or maybe blackmail? "Don't download as much as your contract says you can, or we'll have you investigated."

    --
    ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
  279. Music Streaming by phorm · · Score: 1

    When I'm at work, I stream music from my server at home to my laptop... anywhere from 30-60kbps.

    So using that estimate:
    60kbps=7500 bytes/sec
    (7500 bytes/sec)*(3600s/h)=27000000 bytes/h (27MB)

    Assuming I had it on all day:
    (27MB/h)*(7.5h)=202.5MB (this is overkill, I rarely go near this amount, but possible)

    That's a lot of bandwidth, just for my small increments listening to music at work.

    Now for 128kbps streams that I listen to at home, if it were on for say, 8h on a weekend:

    (27MB/h)*(128/60)*(8h)=460.8MB

    That's near half a gig. If I were downloading a CD-image at the same time, etc etc...up to my max pipe of about 1mb/s (or was it 1MB/s), well you get the idea.

    At current advertised rates, it doesn't take long to exceed several gigs. If you don't know your limit, who knows what actions you might face (disconnection, bandwidth cutting, surcharges, nastygram, etc)

  280. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0
    Unfortunately, he didn't want any trouble and didn't hit the salesman anywhere it could have hurt.

    Between the legs?

  281. Re:guilty until proven innocent? by rifter · · Score: 1

    Not knowing all the details, I might assume that this person is a taper (someone who goes to a concert and legally tapes a show) and then shares their collection with others. After doing this myself I could easily see how you could transfer 40gb without pirating anything.

    Usually taping concerts and movies is illegal.

  282. Bandwidth vs Transfer by Dwonis · · Score: 1
    This is a pet peeve of mine. Some ISPs claim to offer unlimited bandwidth. Since "bandwidth" typically means the maximum data transfer rate , this is impossible. ISPs who claim to have "unlimited bandwidth" plans actually mean "unlimited data transfer" (and this typically isn't accurate, either).

    I don't understand why the marketdroids can't just call it "more data transfer per month than most people need".

  283. Re:guilty until proven innocent? by Wolfrider · · Score: 1

    --98% of people who are using Kazaa *aren't* using it to transfer "legal content." (That's just my perception, anyway.) The ppl who want to transfer legit files generally use BitTorrent.

    --I have an SBC 1500/128 and regularly DL ISO's for Knoppix and Mepis, as well as play Halo online occasionally. I've served (upload-only) the ISO's for a few hours at a time as well, and haven't heard any complaints from the ISP. But then again, I'm not doing it for >6 hours at a time, either.

    --
    .
    == WolfriderV6 == I'm willing to admit that *I just might* be wrong... Are you??
  284. NTL cable in the UK by Elusive_Cure · · Score: 1

    Sorry mate but ur totally wrong...ntlworld (cable)here in the uk caps 600k users to 10gb/month and 1mb to 12 IIRC...OTOH adsl (bt,yahoo bt,telewest) depending on the location (contention ratio of a given area) caps to 10-12gb/month...been there,checked that,got what i need.. :^)

    --
    Roses are red, violets are blue, most poems rhyme, but this one doesn't... ;^)
  285. Re:guilty until proven innocent? by Rojo^ · · Score: 1

    What's 40 gigs a month xfer to an ISP? Say (conservatively) that you're paying $30 / month for broadband access. How much of that pays for bandwidth?

    Now, alternatively, how can a web hosting company such as Delta Webhosting offer 40 gigs of transfer plus 3 gigs of hard drive space plus some of the best customer service I've ever personally experienced, for $12 / month? Where's the extra $20 going?

    It's a sad testament your account was flagged at all. Greedy fux0rs.

    --
    <:
  286. Ah you poor Americans... by DeathonWheels · · Score: 1

    With your overpriced and underthroughput "high speed" internet connections. I live in Edmonton,Alberta Canada and the two main providers we have here (Shaw an Telus) both offer high speed internet for $34.95 CDN. On Shaw you can get speeds of upto 800 KB/S (thats kilobytes not kilobits) if your downloading from multiple sources but they actually check and enforce limits. On Telus you get a 1.5 Megabit down 512 kilobit up connection. I'm suppoed to have a limit of 5GB down a month and 1GB up but I have gone over that many times and its never been enforced. Plus I signed up for my DSL when it first game out so I'm on a network with all Cisco gear which has only gone down for a total of manybe 20 minutes that I've noticed over the past 4 years. Now they have switched to D-Link and Linksys stuff. The other great thing is that they told me I have a dynamic IP but it hasn't changed once since I got my service. I still wish it was even faster. I know a guy who worked at telus and simply by removing my bandwidth cap I could be getting 7-8 Megabits per second.

  287. My ISP is great for me by TheRoachMan · · Score: 1

    My broadband ISP, called Telenet (Belgium), is excellent. It's flat-rate, standard you have limits of 10GB/month download, 2GB/month upload. Monitored. It's actually not per month, it's counted for the last 30 days. If you've downloaded more than 10GB in the last 30 days, you're put on smallband until you're at 98% of your quota for the last 30 days. If you cross this border more than twice, they put you on smallband for a longer period, and offer you to buy extra datablocks from them. You can also choose to buy these blocks any time you want, up to a limit of 20GBdown-4GBup/last 30 days.
    This system works great for me. Say I'm downloading a movie or a game from the newsgroups, and I'm afraid of reaching the limit. I can buy an extra block, extending my limit with an extra GB. After a few days, when it's exactly 31 days ago that I downloaded that batch of pr0n, I can opt out of that extra block. The bill will say something like: 1 extra GB, duration: 3 days, cost: 10 cent. 1GB during 30 days costs 1 euro. That's cheap isn't it? Ah I love this!!

  288. Re:guilty until proven innocent? by cgleba · · Score: 4, Interesting

    The solution ISPs can use is weighted fair queueing.
    This ensures that one person does not destroy the bandwidth of another. It is a hell of a lot better then making users worry about how much they download.

    One such implementation is the Weighted Round Robin qdisc in Linux:

    http://wipl-wrr.dkik.dk/wrr/

    There are other implementations that scale better.

    I say this every time someone brings up the "scarce bandwidth" issue, but no one ever listens and ISP continue to use draconian way to solve their bandwidth issues that could *easily* be solved with a little algorithm.

  289. Parent is ONtopic by fiendo · · Score: 1

    "Have You Fought Your ISP Over Bandwidth Limits?"

    Seems to be the topic to me...

    --
    I went to the city because I wished to live without deliberation.
  290. Re:guilty until proven innocent? by LuxFX · · Score: 1

    That might work for your field, but not for mine. I run a web design biz, and on some days my uploads no doubt exceed my downloads. And if you think that's a lot of webpages, then I should specify that I specialize in flash movies. For instance, a campus tour I'm working on right now has one 500Kb section and nine 300Kb subsections -- a sizeable upload whenever I update all of them.

    And these large uploads can happen multiple times a day, because I maintaint a client access page that allows them to observe the progress on an up-to-the-hour level basis if need be.

    But you also have to consider that I am constantly sharing files between clients and myself, including mockups, proposals, contracts, etc.

    All of these take their toll. It's no 2GB a night, but it's sizable. But it also doesn't mean that I'm sharing files (not in the illegal sense, anyway). The important thing is that they accept your reasonable explanation.

    --
    Punctanym: alternate spelling of words using punctuation or numerals in place of some or all of its letters; see 'leet'
  291. Re:Who has time to *use* all that downloaded stuff by tirnacopu · · Score: 1

    How many movies can you watch in a month?

    20 to 50, depending on my insomnia.

    How much music can you listen to?

    24/365, work/home. On the (very) rare occasions I need silence, I just turn the speakers down, but the whatever radio I listen to at the moment still eats bandwidth.

    How much software do you need, or can you even use?

    Not that much, but those ISOs still quite add up.
    I also update everything, everytime - because I can.

    Yes, I know I won't be able to carry on this lifestile for long, but for the moment my ISP sure as hell hates me.

  292. Re:guilty until proven innocent? by CAIMLAS · · Score: 1

    You must have a very nice provider.

    Nowadays, there's very little you can do that's "legitimate" in the eyes of greed: browse the web, download email, listen to internet audio broadcasts, play games on other servers.

    Don't even think about hosting your own server (even if you're not using any more bandwidth than you would if you were sending files over AIM to friends). Filesharing is also out the door. In some cases, they'll go as far as to block ICMP so you can't do 'dangerous' things like ping and traceroute folks, being as that is a -business- class product (that explains a lot, doesn't it? This has happened to me, btw).

    --
    ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
  293. Re:Legitimate use for multiple gigs in a short tim by Doctor+Faustus · · Score: 1

    That's not all that big. I've downloaded 5 gig of porn movies in about 2 days a couple of times, and that was stuff I'd legitimately paid for.

  294. Re:guilty until proven innocent? by Pieroxy · · Score: 1

    On the head, on the hands, feet, articulations, also between the legs. He also didn't hit hard. All that he didn't do and should have done. Of course, he was 70 and the guy could have grabbed the bat easily and hit him back, so I guess he was wise on this one...

  295. Re:guilty until proven innocent? by dgatwood · · Score: 1
    For all the ISP knows, he/she could be synchronizing his/her iTunes music library. So that's business use?

    --

    Check out my sci-fi/humor trilogy at PatriotsBooks.

  296. Sprint Broadband/Earthlink threat by Anonymous Coward · · Score: 1, Interesting

    I have a microwave connection (10 meg down about 256k up) and for a month or so I was transferring a lot of files from my house to work. I received an email from Earthlink saying I had transferred 2 gigs upstream over the last month and if I didn't change my uploads to "acceptable usage" I would have my account revoked.

    I then went and read the terms of service and there was no mention of bandwidth limits or accetable usage so I fired off an angry email to them asking them to point out the section in their service agreement that stated anything about upstream usage limits and the their right to revoke an account that is using too much upstream bandwidth. They didn't reply to my email and I haven't recent any emails since.

  297. Re:guilty until proven innocent? by timftbf · · Score: 1

    Your ISP will likely be getting transit at somewhere between about $50/Mbit and $150/Mbit. That's dollars per mega*bit* per second of capacity, rather than data transferred.

    1Mb/s * (60 * 60 * 24 * 30) = 2,592,000 Mbit/month, or 324,000 MB/month, or about 316 GB/month.

    Assuming the mid-range $100 figure, your 40GB costs about $25. That's not a lot left for providing all the local ISP infrastructure, personnel, and the all-important step 3 - profit!

    Regards,
    Tim.

  298. Videotron.com in Montreal by jefdiesel · · Score: 1

    I signed up with Videotron.com about 18 months ago, on the regular 3mbit/256 line.. No limits, then I started hearing reports they were going to cap the transfers monthly, but they didn't give a date.

    One month I received a bill that was $110 over usual, for extra transfers. I called them right away, she waived it with no hassle, and told me this was my only freebie.
    They had installed caps of 10gb dl/5gb ul per month. Yikes.

    I played it slow for a couple months, my annual contract was almost up, and I was searching DSL lines, when all of a sudden, Videotron changed their 'extreme' high speed plan, the 4mbit/750k, thats costs $20 more a month, which used to get 20 gb dls/10 gb uls, now was unlimited again.

    I switched right away. On my monthly statements I still get a daily tally of data transfers, and some months figuring out the 90+ gb I transfer @ $7.75/gig is up in the hundreds of dollars per month I'm 'saving'.

    --

    I hate spyware and spies
  299. Re:guilty until proven innocent? by ibpooks · · Score: 1

    Bars and restaurants certainly do; you can't sit drinking $0.50 coffee if it gets busy and they want your table.

  300. Re:guilty until proven innocent? by Beliskner · · Score: 1
    90% of their users aren't going to start pegging their bandwith usage and they are going to keep dropping off the high-end users until they are satisfied they are raking in enough dough.
    Yup, too right. I went to this all you can eat restaurant with a friend of mine who is obese. They didn't mind me coming in, but when they saw my friend they suddenly became uncomfortable. Whenever he went to the buffet and shouted, "Oh my God, look at that fat-ass, I bet he's gonna eat lots!" and similar comments. Did the cops bust the restaurant for false selling? Nope. But I ended up eating more food than my obese friend. Discrimination sux, and high bandwidth/ethnic minority/fat people are constantly discriminated against, nothing new there.

    The same applies to my company, I knew they wouldn't hire the disabled guy nor the stuttering guy nor the ageing programmer, it's just one of those things that people expect to happen.

    --
    A caveman dreams of being us, the incalculable power and riches. We dream of being Q, then what?
  301. Re:guilty until proven innocent? by trentblase · · Score: 1

    When the day comes that everyone on my block is consuming 6Mbps (30Mbps/5) on a 24/7 basis, I guarantee that access prices will have gone DOWN, not UP.

  302. Re:guilty until proven innocent? by timftbf · · Score: 1

    Or alternatively, if I learn to divide $100 by about-eight (316/40) instead of about-four (Doh!), it costs around $12. Sorry :(

    Still seems vaguely right - capex for broadband aggregation devices is not cheap, and nor are techies. Customer service droids are, but you end up needing a lot of them...

    Regards,
    Tim.

  303. Unless your downloading/uploading music 24x7 by digitalgimpus · · Score: 1

    How much can you really be buring?

    Most online games aren't to bad (thankfully for us), especially the modern ones need just a bit more than 56k can provide. I have capped cable modem, and have spare bandwidth for a few downloads in the background if I want.

    A linux distro every so often won't cost to much.

    Casual web browsing is suprisingly little.

    I was working on digital straming video over the summer at work. Each workstation pulled a few GB's of bandwidth (within the lan). And that's working on several hours of digital video, very high bandwidth I might add.

    Unless your running a server (P2P, HTTP, etc), your not costing an ISP enough to care.

    A few GB's isn't an issue these days. It's people who have constant 200k going 24x7 from these servers.

    Not to mention it upsets people like me who you share the node with. I wouldn't mind being able to use the connection a bit without it getting real slugish as you offer the world your untalented Eminem mp3's!!!

    Other than that... what can really burn so much bandwidth?

    Even streaming video available over the web isn't to bad... and most servers time you out after a while, so you can't view it forever (they do that for their own costs).

    I think most regular users have nothing to fear.

    IMHO comcast should require some of these *excessive* P2P users to move to commerical rates. If your moving more data than a small business... you should pay that rate.

    Otherwise, we will all be paying for it. And lets face it, it's not good for the net, if everyone is paying rediculus fees (above what we already do), to just check our email.

    I'd support per/gb charges... provided they were reasonable. I think my home lan pulls no more than a few GB's a month. Mainly dependent on if I'm downloading Mozilla Nightlies, and perhaps a Linux distro.

    But for average joe, IM'ing and checking their email, and a few google searches... come on. 40+ bucks is a bit rediculus no?

  304. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    "If one safety deposit user punched through to the other boxes and started using their space don't you think the bank would kick that person out?"

    But not of the user paid for an "use all space you can eat until our warehouse of boxes is full" access and then they kick him out if his stuff occupies more than X boxes (X is defined by whatever they smoke this week).

    That is certainly not a way to keep customers. Set clear limits and enforece them, and nothing else.

    Cheers,

    Tels

  305. Re:guilty until proven innocent? by silicon+not+in+the+v · · Score: 1

    I think it is high time that people started reporting these ISPs to the Better Business Bureau. That really is false advertising if they have a transfer cap. I can understand bandwith usage varying up and down somewhat because of high load at certain times, but if someone wants to download or upload a lot of data, they can arrange to have it run through the night or whatever, so it will get done.

    Terms like "a lot" "much" or "many" are subjective and can be defined differently by different groups and in different situations. "Unlimited", however, is like "infinite" and "zero". It has a very specific, mathematically defined, meaning, and attempting to change the meaning makes it something else, which cannot be called by that name. People should have the BBB all over these companies for misrepresenting their services.

    I am not a massive bandwidth hog, and have never been capped, so I don't really have a complaint. I have even downloaded several CD ISOs in the past couple months and haven't heard anything about it.

    --
    We may experience some slight turbulence and then...explode. -Capt. Mal Reynolds
  306. Small Towns by xile · · Score: 1

    I reciently got transfered to a small town.. the only reason I took the orders to Fallon, NV is because the detailer in the navy told me the base was 30mins from vegas. Little did I know its an hour east of reno and the nearest Wendy's is 30mins away. I have to drive an hour to see return of the king tonight at midnight.

    Anyway, that describes the small town I'm in and the internet providers in this area are just small time ones. (two diffrent ones to be exact)
    At some point in July03 one of their servers went down. and they went from having 55 lines to 14. and they called me and told me to disconnect because other people had to use the service also. I looked at my connect time and I had been connected for over a week on a dialup.. kinda funny. I told them I was paying for Unlimited internet service and that I did not have to disconnect. Well, they pulled the plug on me from their end and disabled my account for about 12 hours. I called them once I realized what had happened and complained. they said they did not do that. well, I had my redialer on auto every 1 second just to piss them off for the 12 hours.. eventually I got rid of their service and told others about my problem with them. Being in the military I got 6months free cable service out here so now I'm happy till I transfer.

    --
    Don't mistake lack of talent for genius
  307. Re:guilty until proven innocent? by sshore · · Score: 1
    I don't see why users that use large amoutns of bandwidth are automatically tagged as pirates.

    I've come to realize a fundamental truth:

    You can't always judge a book by its cover, but most of the time you can.

  308. fair queueing by djtack · · Score: 1

    Let's face it - hard usage caps annoy users, however with P2P traffic currently taking 60-70% of ISPs bandwidth they have to do something.

    The fact that 70% (??) is p2p isn't important, the real problem is allocating scarce bandwidth among all users equitably. There is a routing algorithm called fair queueing that does this - essentially a user's priority is related to their usage. "Bandwidth hogs" gradually drop lower on the priority scale when there is contention.

    IMO, this is more fair than level 7 traffic shaping - why should the ISP decide that P2P packets are less important than say, someone using massive amounts of bandwith connecting to an office VPN? Both users have paid for the same service. And fair queueing would sure beat invisible caps and customer harrassment.

  309. Works fine in Mozilla by CausticPuppy · · Score: 1

    This particular page isn't on the regular support site (which only works in IE) but you can get the info you're looking for here, in any browser:

    http://www.cox.com/INETIncludes/policy/limitations .asp

    --
    -CausticPuppy "Of all the people I know, you're certainly one of them." -Somebody I don't know
  310. My DSL subscription has this by Kerre · · Score: 1

    Actually, these providers do exist. My (Belgian) DSL provider charges a monthly fee of 40 Euro for 10 GB transfer volume per month (down +upstream, at 3000/128. If I used about 8 gig, I get a nice mail saying I still got 2 gig left. If the 10 gigs have been used, I can buy one or more additional 5 gig volumes for 5 euro each, otherwise I'm capped at ISDN speeds for the rest of the month. If I buy 5 additional gig, the part that hasn't been used gets carried over to the next month I exceed the limit. And you can check the volume you used thus far on-line any time you want to. I really like this system because it's published clearly so you know what to expect. The cap is communicated in every possible way, and you have the choice of buying an extra volume or sticking with DSL speeds for the rest of the month. I really wouldn't like getting capped for some obsure reason burried in the t&c's. I prefer this system over a fake 'unlimited' plan. When will companies realize they can do business respecting their customers, only with a little effort.

  311. Re:guilty until proven innocent? by starcraftsicko · · Score: 1
    of legitimate, free, isos and source code for linux.
    SCO owns linux. Your ISOs are pirated! Just ask Darl.
  312. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    No, you are. Etc.

  313. In Soviet Russia DSL is about $100/Gb by vvdd2 · · Score: 0

    In Russia typical DSL costs about $100 for 1Gb. A $30 per 1 Gb is considered EXTEREMLY CHEAP.
    This List is russian ISPs list with typical prices.

  314. Re:Bandwidth throttling and traffic shaping is bes by Anonymous Coward · · Score: 0

    My school is doing this now... but only on uploads. P2P downloads still go a good 700-800k/sec(if you're able to find people that can give you the upload speeds for it) but uploads never go above 3k/sec for kazaa and other programs. However, torrents have not been capped so uploading linux isos is still pretty good for the other people.

  315. ntl and students by no_demons · · Score: 1

    I recently had call to contact ntl when they announced that they were to limit downloads to a gigabyte a day. I am a PhD student, and use my cable modem to backup my research from my university computer to my home linux server once a week. The backup is almost always over a gig in size, so I thought it would be worth phoning ntl to find out where I stood.

    The drone I spoke to was certainly unhelpful, and was bordering on insulting. She proceeded to try and explain that the bandwidth capping was in place to reduce piracy, as most copied DVDs were around 800 meg in size, and that no-one would ever need to download more than a gigabyte a day for 'legitimate home or academic' use. I listened patiently, and explained that, with that size cap, pirated DVDs (even at 800 meg) could be moved once a day. How did this stop piracy I asked?

    She changed tack, pursuing the 'fair home and academic use' idea that no-one would need that amount of bandwidth for anything unless they were a business. Fair enough I thought, I'm using it for academic use, so it should be no problem.

    She then tried to tell me that in fact, I was not excempt. She reasoned that, as I was at University, I would get a degree, and as I was getting a degree, I would get a better job. Therefore, using my cable modem for that purpose constitued commercial use, and I would need to upgrade to their business package!

    Whatever, ntl.

    Stunned, I asked to speak to a supervisor, who still could not answer any of my questions. The whole affair left me feel extremely angry, and like ntl were doing me a favour for allowing me to pay for their service for my own backup needs!

    1. Re:ntl and students by Spad · · Score: 1

      NTL's service has reached such amazing levels of unreliability that I'm glad I only have to use it when I come home from uni for the holidays. Throughout the whole '1Gb/day' cap debarcle, they changed tac so many times that I realised they were never going to enforce it - the very fact that they had to try and slip it into the TOS without telling anyone means that they knew exactly how people would react. When you also consider that at the same time as this was going on they were still advertising "unlimited use" makes it all the more ludicrous - 1Gb/day on their 1MBit cable constitutes 2.3 hours per day of use, hardly "unlimited".

      At uni I have Telewest 1MBit cable sharing amongst 6 of us. We regularly download around 150Gb/month between us yet Telewest have never so much as raised the issue. Their tech support and news servers are a damn sight better than NTL too.

  316. Smaller ISP by technos · · Score: 1

    I work for a smallish ISP in Seattle. Our policy equates to "If you're not making us more work, it's cool".

    A fellow on a 6mbit wireless connect that decided to peg it for a day straight might get a "What the hell is going on? We're seeing weird bandwidth usage" call/email, but that's more to make them aware of it and fix any problems (IE, someone wormed their Win2K box and is using it as a warez FTP) than it is to imply we're pissed. We monitor a lot of the aspects of our wireless links closely simply because we can't pass the buck to Qwest or Verizon on it and it's a higher dollar service.

    We don't monitor individual DSL users bandwidth at all, though we watch the aggregate at the router. 90% of the problem calls we see with DSL is something Qwest or Verizon has responsibility for, so when we get a "our DSL dosen't work call" we're already mostly sure it's not us, so there's really little point in watching them like a hawk. (The last 10% are usually things like we turned a moron off after three months of them not paying and their child/significant other calls and bitches it isn't working, or someone that gets Qwest in a good month and actually gets service before the due date and we haven't turned it on in the router yet.)

    Most other smallish ISPs I've seen are similar.

    --
    .sig: Now legally binding!
  317. Bellsouth by Anonymous Coward · · Score: 0

    I pull about a GB or so daily off of IRC, its seemed lately that I've been getting kicked off more, however it could be DHCP IP leasing on my LAN or something..

    either that or I haven't been paying my bill, and thats their way of trying to get me to call them.

  318. What about the REAL bandwidth hogs? by SiliconJesus101 · · Score: 1
    Why is it that the educated consumer gets screwed when the real easy way to cut back on bandwidth usage is to lobby for legislation of things like: Spam email (chews up shitloads of an ISP's bandwidth), Idiot users that have every possible piece of spyware known to god and man installed...along with every form of virus, worm, or trojan you can think of, and P2P users. Most computer literate people I know can acquire the things they want/need through standard channels; Private FTP sites, Usenet, copied from a friend, etc without consuming nearly the same bandwidth as one single AOL computer illiterate moron running Kazzaa 24/7 on their computer with spyware and trojans running in the background and their friggin' email address signed up for on EVERY spam list possible.

    *sigh* Rant over.

    --

    "The strong will do what they want, the weak will do what they must."
    -Thucydides

  319. Re:Where is all this bandwidth going? by Analysis+Paralysis · · Score: 1

    Give us your URL and we'll soon give your line some bandwidth usage...

  320. False advertising by t_allardyce · · Score: 1

    Ive been pissed about by ISPs here in the UK. The two i've been with most my net life are ClaraNet and Surfanytime, but im sure they are all the same. The problem is that they really really want you to think their service is unlimited as in all-you-can-eat, but if you look in their T&C it quite clearly says that its not unlimited. I think another problem was that sometimes it wasnt stated exactly how many hours "not unlimited" ment - but that was quickly added by the lawyers. What they are really selling is infact a standard service - eg 200 hours a month at 10: 10/200 = 5p per hour but they are advertising it in a way that says "you just pay 10 a month, no phone bill, thats all" when what they should be advertising is "you pay 5p per hour and no phone bill" or "you pay 10 and get 200 hours a month free with no phone bill".

    Being a geek i went over the limits month after month and this resulted in alsorts of things ranging from emails that "recommended" i upgrade my account to the more expensive version or just being charged standard rates for the extra use. I wouldnt mind but they should damn well make it clear - the same clear as those "smoking damages your health" things on cigarette packs and bill boards"

    Anyway, now im on tiscali adsl which is fine (just downloaded 2gb of mandrake iso's and a couple of debians this week - they better not complain. ;)

    --
    This comment does not represent the views or opinions of the user.
  321. Always On by borgasm · · Score: 1

    My cable company describes the word "unlimited" as "always-on."

    So basically, in their terms, unlimited means you are not limited to the time where you can be accessing the Internet.

    However, our cap of about 30GB per month is pretty reasonable. And I don't think you get knocked down to slower speeds for breaking it.

  322. excessive use charter pipeline by Anonymous Coward · · Score: 0

    11. NO EXCESSIVE USE OF BANDWIDTH

    If Charter determines, in Charter's sole discretion, that Customer is using an excessive amount of bandwidth over the Charter network infrastructure for Internet access or other functions using public network resources, we may terminate Customer's account at any time and without notice, or require Customer to upgrade Customer's service level and pay additional fees in accordance with our then-current, applicable, published rates for such service.

    so what is excessive use doesn't exactly say just says if we think this is excessive use... it is

  323. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    Most ISPs would say that someone working from home should be on a business tariff, so that's a bit of a different scenario.

  324. Most ISP are not profitable by jarboy · · Score: 2, Interesting

    Try to remember this fact folks. This is new stuff, and business models are just now being figured out. It would be a death sentance for any ISP to advertise (truthfully) that they do, in fact, have a bandwidth cap. Who would sign up with this ISP, when AOL and everyone else advertises 'unlimited', whatever that may mean. So, it has put ISPs in the position of putting limits in the TOS in a very vague way.

    So that makes it so you have to look at every customer. Aunt Marge uses her DSL for email and shopping, taking up a few GB/month. That results in a net profit of a few dollars. This does not make up for the users who are using several GB/day. Accounting for bandwidth charges (yes ISPs pay them, no unlimited, or unmetered bandwidth for them) this customer COSTS them money. Nothing to do with what they are doing with the bandwidth, that is none of their concern, pr0n, movies, whatever. The bottom line says this customer COSTS several dollars per month to provide them service. Since these folks represent ~1% of customers, they lose service. The reason its in the TOS, is because they are much less likely to cut off a $200/month line vs. a $49.95/month line for similar usage patterns.

    But screw that, we all want our unlimited bandwidth for $50/month. Ok, fine, lets make it so. All the independant ISP will fail, leaving only the ILECs left, which, with no more competition, cut all their support staff and raise prices. We have now won the battle.

  325. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    The ppl who want to transfer legit files generally use BitTorrent.

    Sounds like you've never visited suprnova.org - I'd guess the proportion of legit to non-legit is a bit higher among BitTorrent traffic, but it's not that different.

  326. Re:guilty until proven innocent? by DunbarTheInept · · Score: 1

    They have every right to enact whatever business policy they wish. But when they LIE about what that policy is to customers who are purchasing service, that's called fraud, and they *don't* have the right to do that. If you say "unlimited" when you really meant "there exist some limits", then you are lying. The lasiez-faire free market concept works ONLY if companies are forced to be truthful. If you let them get away with making false claims, then the checks and balances of the system don't work.

    --

    Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

  327. Re:guilty until proven innocent? by guygee · · Score: 1

    There are plenty of sites and p2p network programs available that are devoted solely to downloading legally tradeable music (copyrighted but free for non-commercial downloading and trading). Examples include bt.etree.org (the etree.org community bittorent tracker site) and the Further Network. There are also ftp sites like gdlive that accept both uploads and downloads. All of this is perfectly legal and endorsed by the bands involved. This is actually a good business model for bands that tend towards improvisational music: every concert is different, fans trade shows, thus generating increased interest, and the bands derive income from live performances and related sales at their concerts. Such music genres include jazz, bluegrass and newgrass, and jam-band rock-n-roll.

    A high upload to download ratio is not at all proof of any illegal activity. Personally, I listen almost exclusively to freely tradeable music.

  328. "Nothing we can do about it" by Hatta · · Score: 2, Informative

    Have you tried talking to your city government about it? Cable companies are a government granted monopoly, so there's a lot they can do. Recently here in Iowa City they forced mediacom to stop selling its premium channels as digital only. (i.e. you couldn't get HBO without going to the megabucks digital plan) While I don't watch that much tv, I'm glad the city was willing to stand up to mediacom. If they ever trouble me over using what I paid for I'm definately going to show up at the next city hall meeting.

    --
    Give me Classic Slashdot or give me death!
    1. Re:"Nothing we can do about it" by Anonymous Coward · · Score: 0

      > Have you tried talking to your city government about it?

      And have it enter the pubilc record what a pr0n fiend or warez d00d he is? Not a chance. He'd rather just bitch and moan about it.

  329. dial-up by bishiraver · · Score: 1

    Years and years ago, when I was on dial-up with a local provider (nando.net, which was bought out by mindspring, which was bought out by earthlink), my family received a letter similar to this. We were paying for unlimited access, sure, but that didn't mean that we could use the 12+ hours a day we were connected. We curtailed it for a little bit, but went back to our habits and nothing happened. This isn't a new trend.

  330. Re:guilty until proven innocent? by ColaMan · · Score: 1

    Internode (in .au) uses this method.

    It seems to work rather well - I'm on a "Flat-Rate" Plan. The more you download compared to everyone else *downloading at that moment* , the lower your priority in the packet queue is. They've got it set so that after about 30GB+ you eventually hit 10kB/s - this is mainly due to .au's pitiful and expensive broadband infrastructure.

    They're very up-front about it, they specifically mention in all the FAQ's that it's flat-rate, not unlimited etc and give you rough ideas of performance vs download outcomes. The bonus of course is that they don't give a damn about how much you download , the system is self-controlling, and there's no overusage fees. I average about 12GB/mo (p2p, surfing etc) and have no issues with speed deviations from my rated (512/128) speed. People have hit 50-60GB / month downloads at times, which is amazing (in .au terms) for a plan that costs AUD99 a month.

    Compare this to Telstra where on a AUD179/mo "Business" account we were charged an extra $1000 for downloading (and uploading!!) a total of 14GB. Bastards.

    --

    You are in a twisty maze of processor lines, all alike.
    There is a lot of hype here.
  331. Re:guilty until proven innocent? by Hatta · · Score: 1

    If that's how much it costs to provide truely unlimited service then so be it. They don't have to advertise unlimited service, but if they do they damn well better deliver. Otherwise it's fraud.

    --
    Give me Classic Slashdot or give me death!
  332. Re:guilty until proven innocent? by DunbarTheInept · · Score: 1


    90% of the bandwidth (P2P, running servers, etc...)

    I am sick and tired of this assumption on the part of ISPs that you can make a fair one-to-one mapping between type of protocol and amount of bandwith. Because some people abuse bandwith with P2P, they start banning all P2P. Because some people put up popular servers that eat up bandwith, they assume that anyone running a server must be a bandwith hog. (Screw you, what if I just want to be able to transfer some work files from home to work and visa versa from work, and so I need a server of some sort up at home? That's NOT taking much bandwith, but because it's the same *type* of protocol as some that do get abused, they get painted with the same brush and the terms of service disallow that kind of usage.)

    I really hate this because it leads to an internet which really *does* divide the content providers from the content consumers in a way the internet was never meant to do.

    --

    Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

  333. Re:guilty until proven innocent? by ethanms · · Score: 2, Informative

    As I've said in earlier posts... I've had the variations of what is now Comcast, since about 1999...

    MediaOne, AT&T BB then Comcast...

    The speed is always 1500/350... lately it's been peaking over 1500 to upwards of 2000... they claim to have capped uploads at 128, but I still receive 350.

    The prices have gone up over the years slightly, and the services have gone done.

    Most noticably I miss my unlimited newsgroup server access... they used to allow unlimited bandwidth up to 3 connections. Now they're down to 1GB/mo with unlimited connections.

    So I'm paying Giganews $24/mo for a 20GB account... but I'm still happy with it, because I think that what I get from it is worth that (ass loads of pr0n, mp3s, ROMs, movies, etc).

    I download stuff constantly, gigs apon gigs apon gigs each month...

    I have open ports, 25, 143, 80, 443 and a few others... I have a no-ip.com hostname associated with my machines at home...

    But they have never complained, never shut me off on purpose...

    In return I pay my bill on time every time.

    We're all happy...

    These places could not stay in business if you maxed out your theoretical 1500Mb/s pipe 24/7/365.25.

    Give them a break and stop whining. You all know what acceptable usage means, and to a "normal" user the definition of unlimited is WAY beyond what they might use. The whole point of using the term "unlimited" is to make your computer-illiterate mom won't think she has to unplug the cable modem to prevent extra charges from showing up.

  334. Re:guilty until proven innocent? by zerocool^ · · Score: 2, Insightful

    What I want to know is why Cable and DSL are always set up like:
    download/upload
    (x*4)/x

    i.e. 3000/256. As I work for a webhosting company, I know that bandwidth can only be bought symetrically (you can't buy an incomming DS3 with an outboung T-1). So, why do they cap your upload speeds so low?

    Alternatively, I'd love to partner with an ISP. They seem to have all the outbound bandwidth in the world, and I have plenty of inbound to spare!

    ~Wx

    --
    sig?
  335. This "no server" thing really pisses me off... by EvilSporkMan · · Score: 1

    I didn't even realize until a month or so ago that email didn't require anything really special or even a constant Internet connection, but then I found out Comca$t forbids running servers, so I couldn't do it myself. The Internet would be loads cooler if everyone could actually contribute, but I guess we won't have it until the people take the network hardware itself out of corporate hands. Let's hope those Roofnet dudes over at MIT hurry the heck up, eh?

    --
    -insert a witty something-
    1. Re:This "no server" thing really pisses me off... by Grimster · · Score: 1

      You think this is stupid? I have Knology and Comcast is my other choice I saw Comcast now has "Business CLass" cable modem for $99 per month, I have a web server locally that runs my billing system, pretty low usage but we're taking credit cards so having the machine "in my house" would have been an awesome thing, as I could have done a lot more to secure it having it on my desk than across town (using an external database etc. So I called up Comcast all ready to sign up when they inform me that YOU STILL CAN'T RUN SERVERS ON A BUSINESS CONNECTION! Wait just a damn minute, you can't DO BUSINESS on your BUSINESS ACCOUNT?

      If you think it's stupid you can't run servers on a "Home plan" how stuipd is it you can't run servers on a BUSINESS plan?!

      --
      --- www.f-theocean.com
  336. Re:guilty until proven innocent? by NetJunkie · · Score: 1

    How much did Delta Webhosting spend to get that cable to your house? Oh wait, they didn't.

    It costs money to be a telco or cable company. A lot of that money goes in to infrastructure.

  337. "Abuse" is the new term for "We don't like you"? by Anonymous Coward · · Score: 0

    My ISP said I should cut down to 14 hours a day (I think it was), yet the advert said it's unlimited "Any time". Now they came up with "Anytime means you can DIAL UP any time, not use the service". Now it might just be me here but I think that's like going "you can get in a car any time, but no driving". Now alot of people are going "It's bandwith use!", well I'm on dial up and connect at 31kb (stop laughing damn it!), so I can in theory only use half the bandwith a full 56k dial up user gets. Now at nights I leave my PC connected to bit torrent (legal torrents) and with some programs have found out I get averagely 0-2kbs at most download and 1kb upload most the night. Now this works out I use 2/5ths the upload rate of 56k and god knows upload. So how can I be using too much bandwith when I'm not even able to be able to use what a 56ker "can" use in a day? Like alot of people have said, the ISPs are trying to make as much money as possible and if they keep trimming off the head they will be left with just profit. But take this into account, if you have 100 users and 5 of them are using "all the bandwith", then shouldn't the other 95 make up for it money wise? I mean lets say the ISP is 20 a month, thats 2,000. now no one on Earth charges that much for a line for 56k users to use... They are making a nice big profit so why change anything?

  338. My ISP loves me by EmagGeek · · Score: 1

    I run several websites off of my three DSL connections. Two of the connections are with dca.net and the third is with speakeasy. They both know I run servers and even encourage it. So, ie-ap.org, bikephilly.org, rcmsg.ie-ap.org, lovemypets.org, and my ftp site consume gigabytes per day unimpeded.

    When I signed up with speakeasy this week for the 1.5/768 on my third line, I asked if they had caps and the guy actually laughed out loud at the prospect...

  339. Re:guilty until proven innocent? by dustmite · · Score: 1

    "What legitimate need does a single person have when downloading 40 gigs of data over a short period of time?"

    Answer: it's none of your business.

    Seriously. If I paid an ISP for bandwidth that they claimed they would provide at a given price, I DO NOT HAVE TO JUSTIFY my bandwidth usage to ANYONE, provided I don't break the law.

    If ISPs don't want to provide more than a certain amount of bandwidth, there are technological, non-intrustive means to limit their customers' usage so that the overall income still exceeds their own bandwidth costs. The second step for them is to simply be honest in their advertising.

    But really, there are MANY possible legitimate uses "in the real world" of 40 GB of bandwidth. Nobody needs to justify what they use the bandwidth for if they've paid for it and the ISP claimed, at sign-up, that they would provide it.

  340. They are losing customers in Chicago by gad_zuki! · · Score: 1

    >Do you really fucking think that Comcast gives a flying rats ass if I go over my invisible limit and they dump me

    They better start caring, and fast. Lots of people here in Chicago have dumped them for DSL since they took over AT&T and raised the rates to $60 a month.

    Comcast keeps trying to get new customers with its $19.99 for 3 or 4 months, but the reality of the situation is that you'll be paying $60 a month once that's over.

    My experience with ex-comcast users here suggests they are hemmoraging users right about now. Once I get my phone line installed I'm gone too. Its cheaper to pay for a phone line AND get DSL than just to get a cable modem in Chicago, especially with SBC/Yahoo teaming up to provide 26.95 a month DSL.

  341. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    STFU already.

  342. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    Well, they make us agree to some AUPs.

    In theory, if they violated it, we might be able to sue for breach of contract.

    IANAL, this is not legal advice, I'm not qualified to give it in any jurisdiction.

  343. Pay them more, and they'll get off your back by SourceVisigoth · · Score: 1

    When I had SBC/Ameritech 1.5M/256k DSL my experience was that they didn't care what I was doing. I was a longtime customer and was still paying $60 every month when I could long ago have signed a 12 month contract at $30/month for the same service.

    I ran servers, shared files constantly, and generally engaged in every activity that an ISP hates. I did my best to keep my 1.5M/256k saturated at all times, and never heard a word of complaint from them.

    The reason? I was paying over $100/month for DSL, phone service, and tons of caller ID and telemarketer-blocking features. I'm sure that my upstream/downstream usage raised red flags, but someone realized that they were making over $50/month in 'pork' services such as caller ID, and my overpaying by not signing an annual contract. Without a contract, they also realized that I wouldn't hesitate to walk if they challenged me.

    I could probably have gotten the same results by signing up for business class service at a higher price. If your ISP is giving you trouble about your bandwidth utilization, ask them if the problem would go away if you switched to (more expensive) business-class service or bought some extra services.

  344. Re:guilty until proven innocent? by Hatta · · Score: 3, Informative

    Furthurnet for one provides free legal lossless music downloads. Archive.org is loaded with fun stuff to saturate your pipe with. Perhaps I want to send digitized home movies to my parents across country, or doing the webcam thing. Maybe I run gentoo. Just because you can't think of good uses for your bandwidth doesn't mean there aren't any.

    --
    Give me Classic Slashdot or give me death!
  345. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    Hey! with the invention of "itunes" i could be downloading thousands of "legal" mp3s and wavs!

  346. Riiiiiight by SmallFurryCreature · · Score: 1
    So I can advertise unlimited gass for dollar just as long as you limit youreselve to a gallon. I can advertise all you can eat just as long as you only take a biscuit.

    Not the way the real world works. In the real world all other companies must abide by thruth in advertising rules. They aren't very hard to follow. Just put in small letters the actual limit.

    Oh yeah big companies getting hurt by the law. I am crying over here. I really am. Tell me one thing and one thing only. Why does the gas company, the elec company, the water company and the phone company charge me for what I use but ISP's still go blank when you ask them what 1gb down costs?

    --

    MMO Quests are like orgasms:

    You may solo them, I prefer them in a group.

  347. GCI.net in alaska by Anonymous Coward · · Score: 0

    My shitty isp is GCI.net in alaska. Depending on your package you get only so much in traffic until you're charged $20 per gig if you go over the limit. They don't cut you off. They'd rather fuck you and get paid to do it. If I'm paying $40 for 512/128 and only get 10 gigs in transfers that's bs but I'd be ok with it if the $20 per gig was dropped for something reasonable like $2.

    One month I had $260 in extra charges for going over my limit so I called them up and bitched. Playing stupid also helps. I agreed to move up one package and moved back down the next month. GCI has a monopoly in alaska on bandwidth so you have to use them but they suck ass. The M$ of alaska isp's.

    They suck

  348. Most ISPs are also webhosting companies by T-Ranger · · Score: 1

    Or at lease sell lines to them. So they sell to two classes of users, both of which are asymmetrical, but in reverse. It all works out in the end.

  349. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    Heh. So is part of my Internet bill going toward the cable line to my apartment, huh? My next door neighbors don't have a cable modem. Is part of my bill paying for their run, too? Or am I paying twice for the run -- once on my cable TV bill, and another on my Internet bill?

    Oh wait, I liked timftbf's answer better. Where's a dead horse when you need one?

  350. Re:guilty until proven innocent? by Hatta · · Score: 1

    Check out Etree. There's a large community of bands that not only allow but actively support the taping of their concerts. This is a great business model for them, by giving away for free what they wouldn't have made any money off of anyway they get lots of free marketing and since any good musician plays a different show each night, it doesn't cut into album or concert sales. This is how the Grateful Dead became the most successful touring act in history.

    --
    Give me Classic Slashdot or give me death!
  351. Re:guilty until proven innocent? by Anonymous Coward · · Score: 1, Informative

    I was using cable since the beginning of @HOME TCI. Moved to AT&T BB, then to Comcast. With every company move, the service went down, now Comcast is the worst.

    All my ports are blocked except for SSH and MS Directory Service or some thing...

    I was not allowed to run my own firewall!!!

    On top of that they raised the price, because I am not getting Cable TV from them.

    Now I am using both DSL and comcast cable, but this will be the last month my money will go to comcast.

    I am happy with DSL. I get about 1200/354 they promised 1500/354...

    Comcast is controlling too much with poor poor service...

    Oh, I live in San Jose, CA.

    Thank you for your time...

  352. Not in the UK you don't by Anonymous+Brave+Guy · · Score: 2, Informative

    Take a look at the UK dial-up ISP market.

    BT Internet (as they were before numerous name changes) are one of the big players. They advertised their dial-up (56k modem) service using the name "Anytime", and it was billed as unlimited access. What they didn't tell you was that your modem would be cut off after 2 hours (so great for games and big downloads, then), that if you were on-line for more than 12 hours out of 24 you'd immediately have your service terminated (according to large numbers of people on UK newsgroups) and that a few months later, "any time" would mean 150 hours/month and no more. And this is with a dial-up ISP whose service is crappy at the best of times. If half the universe didn't know my e-mail address from back when they were better than the other guys, I'd move in a heartbeat.

    Bandwidth is pretty irrelevant if you can't get a connection.

    And no, I can't get broadband.

    --
    If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
    1. Re:Not in the UK you don't by Handpaper · · Score: 1
      I fell foul of that change myself. They sent me a 'warning' email, I replied with something on the lines of "which part of 'unlimited' don't you understand?" and went on downloading Mandrake 8.1 (3*650MB). Two weeks later, they changed their TOS, adding the 12/24 hour bullshit. What wasn't clear from the announcement was that this was a rolling 12 hours, ie if I've been online all day with a big d/l or extended surfing/slashdotting, I couldn't access the service until 12 hours after I disconnected, even if a new calendar day has begun. I felt this was a particularly stupid rule, and continued to connect as and when I felt like it (the service is still called 'Anytime').
      When they eventually kicked me off completely, I signed up with FreeServe who didn't give me any such bull, and were even fairly helpful with the 'mandatory' Freeserve Connection Kit (Windows only), giving me the 'last resort' dial-up number to put into kppp. Mind you, I did still receive an email a week asking me to d/l the damned thing.

  353. Same with Charter Cable by jridley · · Score: 0, Redundant

    I'm paying for 384/128 and they're giving me 2M/384. And I use it.

  354. Cyberonic 1500/768 Static IP No Port Blocks by meehawl · · Score: 1

    Speakeasy does nice things like have a truly "unlimited" policy. For around US$60 a month, I get a 640/128k pipe

    I had Speakeasy for two years and it was great, though expensive. Then I saw what for me was a better offer. No caps, no port blocks, static IP, no limit on servers, 1500 down and 768 (!) upload.

    All for $50/month. $40 with a fixed-term service agreement. 768K upload is great - I can stream all my audio no problems, and lots of moderate bitrate DIVX. I have on occasion maxed out my upload for several *weeks*. In 18 months I've had a single outage that lasted more than 8 hours.

    I got it from Cyberonic, who are basically a reseller of UUNet. I have been as happy with them as I was with Speakeasy. There are other resellers.

    --

    Da Blog
  355. Re:guilty until proven innocent? by mickwd · · Score: 1

    Sounds like you got yourself into a sticky situation there.

    Errrrr.......I mean out of a sticky situation........

  356. Re:guilty until proven innocent? by Lord+Ender · · Score: 1

    "your ISP has every right to terminate your service for any reason they want."

    This should be true for most private businesses. But broadband ISPs are granted local monopolies by the government, so they definately should be accountable to the public at a higher level than any old private company.

    --
    A slashdotter who didn't build his own computer is like a Jedi who didn't build his own lightsaber.
  357. Web Hosting... by sfe_software · · Score: 2, Insightful

    The web hosting business went through this a few years ago. It used to be that all hosting providers offered unlimited data transfer, and this didn't used to be a problem; there usually were special exceptions for "download sites" and such, but for the most part it was unlimited.

    As time went on, though, the average web site isn't just a few static HTML pages with a couple of optimized GIFs any more. As broadband access becomes more popular, web sites become more huge, more dynamic, and less optimized.

    Most hosting providers did one of three things:

    1) Offer a specific amount of monthly or daily data transfer. Usually this amount varies by the plan you have.

    2) Redefine "Unlimited" deep in the TOS or AUP.

    3) One big provider actually states that transfer is unlimited as long as you keep within the 17 GB/month limit. So, "unlimited as long as you stay within the limits".

    Obviously #1 is preferred, but to many hosts, changing "unlimited" to any kind of limit puts them at a marketing disadvantage, since most customers don't really understand the limits or the fact that there's no such thing as "unlimited".

    I'm sure ISPs will deal with the issue in similar ways, though one advantage is that most users understand the concept of "hours per month" more easily than they do "GB/month transfer", so a high-ish limit will appeal just as easily as "unlimited".

    --
    NGWave - Fast Sound Editor for Windows
  358. Re:guilty until proven innocent? by RealityMogul · · Score: 1

    How's it fraud? Define "unlimited service". As I stated in a previous post, "unlimited" in ISP terms is in relation to the previous per-hour charges of the big names like AOL, Prodigy, and so-on. They don't say "unlimited bandwidth", they say "unlimited service" which actually refers to your ability to use the service whenever you want to without additional cost. However, it does not give you the ability to use up all the available resources nonstop 24/7.

  359. Cyberonic 1500/768 Static IP No Port Blocks by meehawl · · Score: 1

    I've had SpeakEasy for 3 years now

    I had Speakeasy for two years and it was great, though expensive. Then I saw what for me was a better offer. No caps, no port blocks, static IP, no limit on servers, 1500 down and 768 (!) upload.

    All for $50/month. $40 with a fixed-term service agreement. 768K upload is great - I can stream all my audio no problems, and lots of moderate bitrate DIVX. I have on occasion maxed out my upload for several *weeks*. In 18 months I've had a single outage that lasted more than 8 hours.

    I got it from Cyberonic, who are basically a reseller of UUNet. I have been as happy with them as I was with Speakeasy. There are other resellers.

    --

    Da Blog
  360. Mod parent up! by Anonymous Coward · · Score: 0

    Mod parent up! This is the kind of info that should be shared...

  361. Re:guilty until proven innocent? by SillySlashdotName · · Score: 1

    The problem is they are building an infrastructure for limited access and bandwidth, selling 'unlimited' access', then complaining when the users are 'overusing' the system by using it as represented. It is not the customers fault the ISP oversold the network in an effort to wring more income out of the setup costs. The fault lies squarely on the ISP for overselling their services.

    Also, if the ISP access plans were spelled out better then there would not be the problems there are.

    There should be standard verbage for standard conditions - i.e., "unlimited access" should mean you can access the system at any time and with any number of machines. Just like it says, ACCESS to the system is not limited in number or time. Note that ACCESS does not have anything to do with how fast you can pull or post data, or the amount of data you can get or put over the network.

    "1.5down/500 up" specific terms and numbers on max network speed at any time you ACCESS the network. Note that it does not say anything about the quantity of data you are allowed to send or receive at that speed, nor when you are allowed to connect to the network.

    "8gigs down/2gigs up" The QUANTITY of usage you are allowed in a month. Says nothing about speed of transmission, or when it is available.

    Therefore, "unlimited access times, 1.5m/256k per sec., 20gig/5gig per month." specifies all three - when and how many machines I can CONNECT, the SPEED I am allowed to use, and the QUANTITY of data I am allowed across the network.

    All three should be specified in any contract for service from an ISP, and they should not be allowed to change the terms of the contract during the life of the contract. That means the contract should have a term and must be honored by both parties for the lenght of the term. If changes need to be made, they should be made on the next contract, not unilaterally to the existing contract. (unilateral changes to a contract is an oxymoron - a contract is a meeting of the minds between two people while unilateral is the opposite - like 'jumbo shrimp')

    --
    Acts of massive stupidity are almost never covered by warranty. --me.
  362. Read the fine print by loknor · · Score: 0, Flamebait

    You ever hear of buyer beware? You didn't read the AUP did you?

    http://www.comcast.net/terms/use.jsp

    Prohibited Uses and Activities

    (viii) restrict, inhibit, interfere with, or otherwise disrupt or cause a performance degradation, regardless of intent, purpose or knowledge, to the Service or any Comcast (or Comcast supplier) host, server, backbone network, node or service, or otherwise cause a performance degradation to any Comcast (or Comcast supplier) facilities used to deliver the Service;

    --

    me karma am bad
  363. ISP has specific limits (3 GB/week) and I use it by Frobnicator · · Score: 3, Interesting
    I love my ISP. They will contact me if I do cross the boundary, but otherwise, say nothing. They don't seem to care when I go several weeks in a row right next to that limit, either.

    Their policy is simple -- You can use up to the bandwith your account type allows. The basic $19/month package has 3 GB/week, add 1 GB/week (4 GB/month) for $10. They give static IP address and no arbitrary server restrictions.

    In their newsgroup discussions, they explain that because there are so many people who pay for big chunks of bandwidth and don't use it, they can provide the whole enchalada without problems. If more people started using all their bandwidth, then they'd have to lower the limits, but with all the homes and businesses and colo connections that consume only a tiny bit of the bandwidth they pay for, they don't anticipate it as a problem. Their stats show an aggregate of about 3 empty 45Mb/DS3 lines even at the peak use.

    xmission is great.

    --
    //TODO: Think of witty sig statement
  364. Offsite backup by jridley · · Score: 1

    What legitimate need does a single person have when downloading 40 gigs of data over a short period of time?

    I like to do offsite backup, and an easy way to do it is to have a hard drive sitting on a machine somewhere else, and just RSync it periodically. I start it up, it runs for many hours, but what do I care?

    This can easily saturate a cable connection for > a day at a time, though usage goes down if I haven't changed much recently.

    Most of my traffic takes place on port 22, and good luck figuring out what it is, unless you know a good exploit against SSH. I paid for bandwidth and it's not their f'in business what I do with it.

    In fact, they don't WANT to make it their business to know what it is. As soon as they demonstrate the ability or willingness to police based on perceived legality of the material, the cease becoming common carriers, and they become RESPONSIBLE for the materials they carry. If they do so, then RIAA/MPAA/whoever is fully able to expect them to do their policing for them, or to be taken to court for trafficing in stolen goods.

  365. Re:Who has time to *use* all that downloaded stuff by Universal+Indicator · · Score: 0
    I'm not much of a P2P user (I get nearly all my stuff from usenet), but I could probably be considered a glutton in terms of downloads. Although it is true that I download more movies and music than I could possibly consume, I don't think its correct to simply assume that people that download this much are in it for redistribution.

    I just like to collect stuff basically.

    I suppose the logic I use to myself is that one day if my cable ever got cut off, I'd have plenty of media to consume in its absence.

    On the other hand, since I get the majority of my content from usenet and not from P2P, I often have wondered if that is why my extreme downloading habits are overlooked. I typically download 4 gigs every day from usenet, but because it is coming from my ISP's local server (RR Orlando), I wonder if it makes less of an impact on the overall network than a P2P app would produce?

    0verride y0ur subc0nsci0us r0bot: Crunch-0-Matic

  366. I'm too sexy for a cap by Anonymous Coward · · Score: 0

    I work for a small ISP that truly has NO cap. But we do have rules about not running servers and such. Certain customers can recieve different priorities and different rate limits. My pr0n recieves the highest priority there is. Yes, downloading at 3mb/s may limit others ability to watch Strongbad on a busy night but they can wait. All kidding aside, this has been a very interesting thread because it makes the company I work for look damn good. I shut people off almost every day, but never for excessive use. It is usually for spam, viruses, or lack of payment. And I personally wish we would block all P2P traffic because it does use the majority of our bandwidth, but we don't because it would lose us customers!

  367. Re:guilty until proven innocent? by Pieroxy · · Score: 1

    I did not make the assumption that everyone running a server or a P2P is a bw hog. I actually meant it in the exact opposite way: A bandwidth hog is using either P2P, running servers or something else. I don't think that this assumption is any wrong, especially since I specified "etc..." ;-)

  368. I work for a british ISP... by Anonymous Coward · · Score: 2, Informative

    and we have an "unmetered" 56k dial-up access package, which in fact includes 150 hours of "free" access, with all subsequent hours charged to the customer. While this seems unfair, the restrictions are imposed upon us by the monopoly which controls access to the phone lines - British Telecom (yeah, the same guys who tried to enforce the patent on the hyperlink. Really.)
    It's basically impossible for us to make money at the market rate (around USD20.00 / month) without imposing the surcharge, because of BT's pricing strategy. We could offer alternative packages - 300 hours for USD 40 for instance - but the market isn't there - forty bucks a month buys you DSL in the UK.
    Our advertising materials include mention of the cap (though we don't like to dwell on it...) and we notify our customers that they are about to exceed their "free" quota.
    For our broadband offering, we've implemented some limited traffic shaping - the P2P application ports don't get as much bandwidth as the games or web ports.
    Sucks if you're leeching the latest britney album, but if you're playing medal of honour, you get decent ping times.

  369. read something besides slashdot. by way2trivial · · Score: 3, Informative
    or read more closely.

    Cnet, yahoo news, and others- have had stories spelling out the increase and the reasoning behind it.. dsl competetion.. where verizon is trying to entice folks with lower rates for DSL, comcast is competeing by raising the d/l limit.. not reducing prices..

    if I could get dsl I would, it's the 256k upload cap that is my biggest problem.

    --
    every day http://en.wikipedia.org/wiki/Special:Random
    1. Re:read something besides slashdot. by bscabl · · Score: 1

      >if I could get dsl I would, it's the 256k upload >cap that is my biggest problem.

      my biggest problem is that 'home' dls limits you to 1 IP

  370. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    Depends .
    One ISP I had a contract with required either party to give 30 days notice for cancellation .
    They no longer exist , wonder why :-)

  371. Re:Read the fine print by Mr+Pippin · · Score: 1

    Not that this matters, but limiting myself to a constant rate transfer of 9600 baud could be construed to violate this agreement according to the wording, if Comcast desired.

    I'm sure they don't filter out the broadcast and probing packets coming down my connection unsolicited of me, either

  372. I work for the largest ISP in Canada and... by Anonymous Coward · · Score: 2, Informative

    ...we've just begun doing this as well. While there are corperately defined guidelines for what constitutes unacceptable amounts of bandwidth use, there is no automatic system for flagging subscribers. The only time a subscriber is contacted regarding bandwidth use is when other subscribers on the same area hub begin to complain about reduced speeds. After that, they get one automated warning phone call advising them to curtail their use, or call us to discuss what may have caused this (a lot of these people are killing bandwidth through virii, etc).

    If the usage doesnt change, and complaints continue from other subs, they get cut off for a day, then a week, then permanently.

    I believe the level where complaints can flag a person as an abuser is above 1.5/2GB a day.

    I haven't seen anyone permenantly disconnected from this yet, I haven't even seen anyone go past the one day disconnection under this system.

    Really, at least at MY ISP, Unlimited still holds, as long as it doesn't affect other subscribers.

    1. Re:I work for the largest ISP in Canada and... by Tripster · · Score: 1

      I contract out to a small cable ISP in the BC interior, a year ago we imposed 5GB up/dn caps on the customers, it was painful at first convincing the ones using too much but they caught on.

      We helped overcome the anger a bit by allowing overnight uncapped downloads that didn't count towards the monthly totals, they have 6 hours a day to download at no charge. This works for all though since the regular users now have more bandwidth during peak periods.

      Once we managed to tame the users a bit we increased their speeds since we now had more spare bandwidth to play with.

      One of the analogies we used on them was the highway system, stating that they also have unlimited use of the highways but they can't use both lanes at top speed either.

      This is a small cable system with around 250 users and a max market of likely 400 users once more get online. Obviously such a small user base cannot afford a OC3 or anything and they share a 5mbit pipe now, this is also delivered via wireless through the mountains which is another story entirely :)

  373. choices by Anonymous Coward · · Score: 0

    This guy with cable/broad band is limited by his ISP to "not to download more than 3 gigs a week"

    I have a very good dial up with Earthlink and if I download 24/7 I could download almost 2 gigs a week. My actual download varies between 1 gig a week and 1 gig a month.

    If ISPs gag the total volume to 3 gigs a week, it stops making sense to upgrade from dialup, if your dialup is good and your downloads can be mostly automated.

  374. Re:guilty until proven innocent? by SillySlashdotName · · Score: 1

    I have always heard it phrased as "I refuse to reply on the grounds that it might tend to incriminate me."

    Might.

    Tend.

    So what you are saying is that "I can't say anything because if I did, people who either did not know the entire situation or choose to interpret what I said in certain ways might jump to the conclusion that I had done something wrong, and fifth amendment states I am not required to answer if that is the case."

    You are right on on the part about not proving guilt.

    One of my favorites is the one about the high school student who ran into the old woman, knocking her to the ground. He then held her down and proceded to strike her about the head and body while pulling at her clothes, pulling some of them right off her body!

    What a bully! What a cad! Someone call the cops! Put him away for life!

    Oh, I forgot to tell you her clothes were on fire, and his actions saved her life.

    Knowing the whole story makes a difference, doesn't it? :)

    --
    Acts of massive stupidity are almost never covered by warranty. --me.
  375. Re:guilty until proven innocent? by HalliS · · Score: 1

    your ISP has every right to terminate your service for any reason they want. It's in the contract ...

    No,

    they don't have every right. You have a contract with them, it may contain conditions which you must follow. If it has a clause which says that they can terminate your service for any reason at all, that would not hold in a court of law.

    Let me explain: If I walk into a store and try to purchase a banana, the clerk cannot deny me of my banana unless there is a legit reason for it, i.e. if I was drunk and was making a scene, and/or was trying to use fake money. Not even if there was a sign on the wall which said "we preserve a right to deny anybody to buy anything, for whatever reason".
    If a reason for not making a contract or terminating a contract is not legit like that, that would be kind of like making a group of people sit at the back of the bus because of the colour of their skin!

    However, if there are only so and so many bananas in the country, and I was trying to buy a whole bunch of them, that might hold as a reason for not selling me more than X bananas. However, it would not be OK if the store clerk would allow me to purchase all the bananas, then run after me and take them all away from me. He would have to tell me about the "maximum X bananas per customer" rule before I make the purchase.

    The same goes for bandwith, an ISP cannot terminate a contract unless there is a legit reason (like if you were downloading kiddie-porn or violating a clause in the contract, a clause which has to clearly state the condiotions of your usage).

    --


    My other UID is 1337
  376. BT Anytime by Anonymous Coward · · Score: 0

    I got banned from using BT's 'Anytime' dial up service for using it too much.

  377. bandwidth - AAARGH! by Anonymous Coward · · Score: 1, Insightful

    For God's sake - why are supposed Internet Nerds using the word "bandwidth" when the term required is "Data Traffic"???

    It's pretty simple: You can't, under ANY circumstances use more bandwidth than your ISP permits you. C'est l'impossible!

    It's Data Traffic that NZ ISPs are stingey as all fuck over. My account is 256/256 DSL and it rocks - except for two things:

    1) First hop ping time of 55ms - INCLUDING 48ms of DSL Interleaving. AAARGH.

    2) 2GB of monthly DATA TRAFFIC.

    This from a company which owns a 120Gb/s pipe to the USA and it's running at 20% capacity.

    Insanity.

    Rationing a resource that is NOT scarce. *sigh*

  378. Re:Bandwidth throttling and traffic shaping is bes by Anonymous Coward · · Score: 0

    They use layer 7 packet inspection

    Heh, that's great until somebody makes a P2P client whose traffic looks like HTTP transactions to get around the filtering. (or DNS lookups, or email, or whatever feels properly abusive)

  379. Excessive Spam by FictionPimp · · Score: 0

    I would just tell them that I wouldnt have so much excessive usage if I didn't get 100 meg of spam a month on each email address. Not to mention my router is lit up like a christmas tree even when all my computers are turned off, from port scanners and script kiddies.

  380. Re:guilty until proven innocent? by jwsd · · Score: 1

    How do you plan to apply your little algorithm efficiently and economically to hundreds of thousands simultaneous connections? How do you efficiently and economically determine the average bandwidth instead of peak bandwidth of each connection? Do you want to allow a heavy user to utilize all available bandwidth when no one else is on the network at the moment? It's not as simple as you first thought, and Linux is not the answer to every question.

  381. Real Denial of Service Attack. by Anonymous Coward · · Score: 1, Insightful

    What happens when people ICMP someone? A user could be asleep or not home and their ports could be pegged to the max with packets. Is the average user responsible for packets sent to their computer when they (the average user) cannot accept/decline said packets?

    Also, what about trojans which send packets to other machines? And, as bandwidth becomes limited, how is it legal for you to pop up an ad and steal the limited amount of bandwidth I have without asking?

  382. Around here... by null-sRc · · Score: 2, Interesting

    ISPs say unlimited access ...

    they never say anything about unlimited bandwidth..

    and luckily 99% of the population just see the word unlimited and block out the access bit.. ;)

    --
    -judging another only defines yourself
  383. Your ISP at Work by Azure+Khan · · Score: 5, Interesting

    Having seen a lot of feedback here, I'm not sure that I understand what it is that people want. Here are the things that people have said: "Don't offer speed if you can't deliver" and "don't offer unlimited if you can't deliver". Let's take a look at the way that most ISPs work, and then address those.

    Your standard ISP pays not for bandwidth, but for pipe density. T1, T3, DS3, OC3, etc. They pay for 1.5Mbps up/down 24-7 if they need it. NOw, obviously, this costs them much more a month than your 1.5Mbps download connection, by an order of magnitude of 20 or so. If you're on a dial-up service, most ISPs don't pay much to maintain infrastructure, unless they are also the phone company. It's some servers, a few banks of digi-cards, and a local dial-in number. In the case of high speed access, they generally also have to pay to maintain lines and equipment along the lines, such as repeaters and routers. A few web servers, a couple of mail servers, and you're an ISP.

    Now, here's where the issue comes in. Normally, an ISP expects that some people will use high-speed very sparingly, probably depending on it for a few small critical tasks and the rest is email. And then they know there will be a few gamers and downloader making up some slack. This is expected by your broadband ISPs.

    The problem comes in when you have someone who demands to use their connection for 1.5Mbps, all day, every day. The same connection, bursting, might serve six or 7 heavy usage customers, or 40 light usage customers, but now you have one single customer, attempting to consume $500 worth of download bandwidth for $50.

    Obviously, there should be some sort of common sense applied here. Capping the top speed lower would be a poor idea, because those who download the occasional large file or movie trailer or whatnot enjoy access to the full speed. Changing the access hours seems silly, since some people play games for hours a day but never come close to consuming full bandwidth. Does it seem right to penalize this MAJORITY of the customers because a very small percentage of customers who seem to be of the opinion that if you have a 1.5Mbps connection, you MUST use all of it. If you gave them more bandwidth, they would simply find something else to do with it, not content unless they are pushing their connection as hard as possible, obviously lacking any idea of the economics behind it all.

    Some have said that hard limits should be imposed in the contratct. This makes me sad, because it means that you are telling the company that they cannot trust their users, that they cannot use reasonable judgement, or expect that from you. Sometimes, you might have customers who never go over the limit, but might have a school project one month that pushes their usage up high once. As an ISP, I'd prefer to be able to use my discretion in this situation rather than hear the "told you so" of users crying about "lax enforcement of rule".

    DISCLAIMER: I work for a mid-sized ISP.

    --

    --- I'm going sane in a crazy world.
    1. Re:Your ISP at Work by Lord_Dweomer · · Score: 4, Insightful
      "Having seen a lot of feedback here, I'm not sure that I understand what it is that people want. Here are the things that people have said: "Don't offer speed if you can't deliver" and "don't offer unlimited if you can't deliver". Let's take a look at the way that most ISPs work, and then address those."

      While your post was informative, you failed to address the issue of 'don't offer unlimited if you can't deliver'. What the vast majority of slashdotters are upset about is the fact that this is false advertising. Personally, we could give two flying fucks whether or not the ISP can handle the constant usage. Our beef is with the fact that we are paying for a service that is not giving us what was advertised.

      "As an ISP, I'd prefer to be able to use my discretion in this situation rather than hear the "told you so" of users crying about "lax enforcement of rule".

      As an ISP's customer, I'd prefer to be able to know EXACTLY what my limits were, so that I can use the service to its full potential. I do not want my ISP deciding that since Johnny is doing work for a school project, he can use more bandwidth, but since I'm looking at pr0n I can't.

      I do not want my ISP deciding whether or not what I use the internet for is 'acceptable' or not. If I am paying the same amount as Johnny who is doing a school project, I DEMAND equal service. Now, whether I choose to use that service or not is my decision, as it is Johnny's as well, but I do NOT want to be treated differently if I use the service to its fully advertised potential.

      Got a problem with that? Perhaps the ISP should then do some legal research into the Truth in Advertising laws. I have no pity for any company who's falty business plan revolves around 'expectations of usage' of its customers. Not my fault your business plan can't make you money, and I will not suffer because of it.

      Now, I apologize if this post seemed like a bit of a rant. It was a rant though. While I can sympathize with you in your position, realize that customers should not be feeling sorry for companies. That is the way business works.

      --
      Buy Steampunk Clothing Online!
    2. Re:Your ISP at Work by Anonymous Coward · · Score: 0

      Don't disclaimers usually go at the top? :P

    3. Re:Your ISP at Work by Azure+Khan · · Score: 2, Insightful

      While I understand your position, a couple of things:

      You are not using the service the same as Johnny. THerefore, you are expecting GREATER service than Johnny, since Johnny is using the service within the standard limits of common sense. Johnny uses it one month at a high level, and you use it for 12. This is NOT the same service.

      "Not My fault your business plan can't make you money..."

      This is how EVERY ISP works. None of them will ever be able to provide you with unlimited 1.5Mbps access 24-7 without limitations. If you want that, then buy the pipe density yourself. The truth is, you get 1.5Mbps access (sometimes faster), and it is always on. Unlimited ACCESS and Unlimited BANDWIDTH are not the same things. Most internet services provide the former, and having dealt with even the most horrific of ISPs (such as SBC DSL), even provide the latter for all but the most unreasonable of customers. If you download porn 24-7, when do you have time to WATCH all that porn. A lot of people who use these connections like this confuse "can" and "need". They go beyond what they even WANT, and even if it does everything they possibly think of, they go out and find new things to do JUST SO THEY CAN USE THEIR BANDWIDTH.

      They're like that guy who eats ALL the free food in the break room. Hey, it was there, right? But he forgets that it's there for everyone, and not just him.

      --

      --- I'm going sane in a crazy world.
    4. Re:Your ISP at Work by Anonymous Coward · · Score: 0

      Hey, you're arguing logically. Stop doing that!

    5. Re:Your ISP at Work by Ronny+Cook · · Score: 1
      Azure Khan has the ISP side of this right. The ISP doesn't *want* to sell unlimited access. They want to sell "reasonably unlimited" access. If you push the connection hard, you are costing the ISP money; there's a point to which this is useful for goodwill and public relations, but if you're costing the ISP $1K/month you had better be producing a *lot* of goodwill. What the ISP is really after is those people to whom "unlimited" means "I won't get charged if I use it a bit too much this month."

      Yes, it's false advertising. Unfortunately all the ISPs are in the same boat, so anybody who advertises honestly that the accounts aren't really unlimited won't get any business and will go broke. It's a selection process that leads only to those willing to advertise falsely being left in the market.

      That's why the ISP will usually have a clause in their contract saying that they can cut you off pretty much without reason. It gives them a legal "out" to get rid of those customers who bought an "unlimited" account expecting it to actually *be* unlimited, while preserving the letter of the contract, since while you were still using the service you were not limited in its use.

      I used to work for an ISP, but I no longer do. I always tried to get the marketing people to keep their ads honest, but it's not something I had a lot of influence on. We had an "unlimited" ADSL plan which capped bandwidth once you had used 500MB. The small print (not mentioned in the ad) said that the plan was capped to "modem speed" after that point. What was omitted was the speed of the "modem"... 28.8kbps. Even most of the staff thought it had a 57600bps limit.

      On the other hand, as does any ISP, we had our share of scummy customers. We didn't impose simultaneous dialup restrictions until we found one user whose monthly usage was three times the number of hours in a month, and it turned out the the account was being used simultaneously from five different locations.

      In any case, I'm out of it now.

    6. Re:Your ISP at Work by tyrecius · · Score: 1

      This is one of the reasons why I love my ISP. They have specific, known, per week bandwidth (3 gb/week). And they amortize it over a month so that if you go over a bit one week you aren't in trouble. If you need more, just call then up and pay little more for it. They even give you a place to log in and track your bandwidth usage.

      www.xmission.com in Utah and Las Vegas

      --
      char a[]="lbiitgt l e \n\n\0";main(){for(char*c=a; *(short*)c;c+=2){putchar(*(short*)c);}}
    7. Re:Your ISP at Work by Lord_Dweomer · · Score: 1
      Ah, finally, a Slashdotter willing to have an intelligent, point by point discussion. Alright, continuing then.

      "You are not using the service the same as Johnny. THerefore, you are expecting GREATER service than Johnny, since Johnny is using the service within the standard limits of common sense. Johnny uses it one month at a high level, and you use it for 12. This is NOT the same service."

      I never said I was using the service the SAME as Johnny. However, I did say I was using the same service as Johnny. While the wording is slightly different, the meaning is COMPLETELY different. I pay the same as Johnny, I am on the same plan as Johnny. My point was that it doesn't matter how much or how little we use the service if we are both signed up for "unlimited" service. It is my legal right to use the service in an "unlimited" fashion as it was advertised. Standard limits of common sense have no place in this contract, simply because of the wording of the advertisement. While I apologize at having to argue semantics, that is where the real problem lies. Advertising law is very strict on terminology. If an ISP claims "unlimited", well, it means exactly that, and common sense does not belong in the equation.

      "This is how EVERY ISP works. None of them will ever be able to provide you with unlimited 1.5Mbps access 24-7 without limitations. "

      It does not really matter if that is how every ISP works. If that is the case, they are all in violation of the law. I can understand if they can't provide that level of service at that cost. However, what I cannot understand is why they feel they are legally allowed to advertise the way they do if they have no intention of providing the advertised service. The excuse of "but everybody else is doing it" doesn't cut it in the court of law.

      "If you download porn 24-7, when do you have time to WATCH all that porn. A lot of people who use these connections like this confuse "can" and "need". They go beyond what they even WANT, and even if it does everything they possibly think of, they go out and find new things to do JUST SO THEY CAN USE THEIR BANDWIDTH. They're like that guy who eats ALL the free food in the break room. Hey, it was there, right? But he forgets that it's there for everyone, and not just him. "

      Your last argument has no justification whatsoever. It is not the ISPs (or anybody elses for that matter) place to question whether I can or cannot use the content I have transferred to my computer. The terms "can" and "need" have no business at all in this discussion, because it is not the ISPs place to determine the importance of the content being transferred, or the amount of it. If I feel it is important enough to download the content through the ISP, whom I have signed a contract with to provide me with unlimited service, then that is all that matters, end of story. Your comparison to the guy eating the free food does not really fit into this discussion. No legally binding contract has been signed, no money has changed hands, and he has every right to eat all of the food. There may be social consequences, but that has nothing to do with the issue at hand. Signing up with an ISP offering "unlimited" service in absolutely no way obligates me to 'leave some for the others'. When the term unlimited is used, I can use as much as I want. Period.

      I feel that where we are failing to connect on this issue is the debate of legal vs moral issues. And if this situation were indeed similar to your free food in the break room example, I would most certainly side with you. As would anybody who read and understood the Tragedy of the Commons. However, once legally binding contracts, and legal terminology enter the fray, the argument becomes a purely legal one. The courts do not care whether or not it is morally right to hog the bandwidth. They care whether or not the ISP is legally obligated to provide me with "unlimited" service as per the terms of their advertisement.

      Now, you are correct that "access" and "bandwidth" are not the same things. I have never argued they were. The problem lies with ISPs who do not specify between the two in their advertisements and simply state "unlimited service", or something equally vague.

      --
      Buy Steampunk Clothing Online!
    8. Re:Your ISP at Work by Lord_Dweomer · · Score: 1
      "That's why the ISP will usually have a clause in their contract saying that they can cut you off pretty much without reason. It gives them a legal "out" to get rid of those customers who bought an "unlimited" account expecting it to actually *be* unlimited, while preserving the letter of the contract, since while you were still using the service you were not limited in its use."

      This is a very important point you have made. This is the exact reason there is even an issue at all with this. Unfortunately, I think it will take a major class-action lawsuit to actually do something about this.

      --
      Buy Steampunk Clothing Online!
    9. Re:Your ISP at Work by Azure+Khan · · Score: 1

      I understand the legality issues. Obviously, if it were illegal, they would already have been sued by now. The truth is, they are cutting a fine line, but have the money to put law on their side.

      Obviously, I'd prefer they advertise properly. But if it's not ILLEGAL to advertise unlimited and mean "unlimited within reason", than everyone MUST advertise like that. Those who do not are left without customers, and you cannot survive as an ISP catering to only the top 2% of downloaders, since there are no lower end users to absorb the high cost of providing the backbone. Until it's illegal for everyone to use this terminology, it will never stop.

      And in America, I'm sure you're familiar with how hard we're just CRACKING DOWN on corporations these days.

      --

      --- I'm going sane in a crazy world.
    10. Re:Your ISP at Work by TiggsPanther · · Score: 1
      Yes, it's false advertising. Unfortunately all the ISPs are in the same boat, so anybody who advertises honestly that the accounts aren't really unlimited won't get any business and will go broke. It's a selection process that leads only to those willing to advertise falsely being left in the market.

      But sooner or later someone is goping to be pulled up on False Advertising.
      Lord Dweomer raises a very valid point that some people do want to know hard and fast limits. especially seeing that your average Slashdotter is a geek, and we almost by definition push things to the limit. We tweak our hardware and software to try and get the limit out of our systems.

      Especially when we're actually paying money for something advertised as "Unlimited".
      It's not about getting a "free ride", it's about getting what you pay for. Or, in this case, getting what was advertised.

      Tiggs
      --
      Tiggs
      "120 chars should be enough for everyone..."
    11. Re:Your ISP at Work by Lord_Dweomer · · Score: 1
      "Obviously, if it were illegal, they would already have been sued by now. "

      Unfortunately, it IS illegal, its just nobody has had the cash/balls to sue over it yet. That is why I sense a class-action in the near future.

      --
      Buy Steampunk Clothing Online!
  384. as the world moves towards (pure) capitalism... by Sivaram_Velauthapill · · Score: 1

    Ss the world moves towards (pure) capitalism... subsidization will become less common. So people who use a service a lot (and hence are subsidized by others) will have to pay more. A lot of geeks (like me) use the internet far more than an average person. I think I'm going to be paying $150/month in internet (instead of $30/month) in 10 years (adjusting for inflation) :(

    Sivaram Velauthapillai

    --
    Sivaram Velauthapillai
    Seeking the meaning of life... @slashdot of all places ;)
  385. Re:Read the fine print by ninewands · · Score: 3, Insightful

    Yes, as a matter of fact, I am *QUITE* familiar with 'caveat emptor' ...

    But, then again, I'm also aware of "false advertising," "deceptive trade practices," "fraud" and a few other terms that broadband ISPs don't want to talk about.

    As an earlier poster said, "If they say 'unlimited' they damn well better MEAN "infinite, limitless bandwidth" unless they want to run afoul of some VERY nasty consumer protection laws.

    Just my $0.02 ( & BTW, IAAL)

  386. Re:guilty until proven innocent? by HalliS · · Score: 1

    It is their legal right

    I already corrected your parent post, but I am also going to reply to yours, because you make a very common legal error.

    A company does not have a legal right to discriminate people on any grounds they want to, no more than the government.
    It's not like inviding people to your birthday party, you can invite all the coloured people, and not invite the white's, but the same does not go for those who offer goods or services in the open market.


    As I stated above, one has to be able to point out something that legitimately gives them the right not to do business with them, an example would be if the person was a spammer or a dDoSer. Terminating a contract because they don't want to do business with people who use the Internet a lot is not a legit reason in this case, unless the ISP contract you agreed upon clearly states this condition.

    PS.: this is the way things work in Scandinavia (no, that's not a country ^_^), where I live. I'll eat my hat if the great US allows this kind of discrimination.

    --


    My other UID is 1337
  387. It's not really the illegal activity by Sycraft-fu · · Score: 1

    Just the usage. they probably hint at illegal activity as another kind of threat. They really coldn't give two shits. The reason they want you to quite is bandwidth costs money. They more you use, the more they need. What ISPs want is a bunch of casual users that just check e-mail and maybe play on the web once and awhile. That way it costs them little in bandwidth per user. They do not want people that download and/or upload lots of shit, regardless of if it is illegal copies of movies or just tons of Linux ISOs.

    Like I said, the illegal thing is just another kind of threat they can use. They know that:

    1) A good portion of the pople with large numbers ARE doing something illegal.
    2) Even those that aren't may get scared by teh threat.

    What people need to do is (when possible, I know it's not always) tell them to fuck themselves and go to an ISP that does bitch. Qwest, for all their faults (and they have a lot of faults with their DSL service) never once whined about my usage and it was real high. I ran a web server and in addition was always transfering audio mixes back and forth (like 4-16 tracks of 24-bit uncompressed audio). Speakeasy likewise does note whine now, despite the fact that it's now three webservers, as well as audio, online games, web, etc, and two roomates doing the same. Also much smarter and better organised than Qwest (high ping times though).

    If people hop shitty ISPs, they will either fix their shitty policies or die. It really is the easiest and most effective solution. Not always feasable, but the best if you can do it.

  388. Re:guilty until proven innocent? by prrole · · Score: 1

    As a Cisco CCIE and working for a ISP, I will as politely as I can ask you: what have you been smoking? Weighted Fair Queuing does not solve any bandwidth issues. What it DOES do is to give priority to "streams" with few/small packets, making interactive traffic/voip perform better on congested low speed links (typically 10mbit or less).

    However, it does not make a saturated Gigabit Ethernet(or similar) backbone link filled with kazaa traffic less saturated, and the only way to overcome saturated links is to upgrade the links, at a price.

    SOME ISP's rate-limit P2P traffic to give their backbone links a breather, but that again rises the question of unlimited. Do you prefer to have your link limited so that you can download X gigabytes over a month, or do you prefer to download X gigabytes as quickly as possible and then be capped?

    The fact of matter is that consumer internet access is priced according to statistical usage (read: normal). If you want to peak your link 24/7/365 you should buy a service that allows you to do so, but be aware such a product cannot be "consumer" priced. You get what you pay for, always have, always will..

  389. Re:guilty until proven innocent? by cgleba · · Score: 2, Informative

    Note that I said there are other implementations that scale better in the original post, and that WRR was just an example to illustrate the point.

    There are many papers on this subject and many routers implement the protocol -- even to "hundreds of thousands of hosts".

    Google for "Weighted Fair Queueing". I don't have the time right now to right a tutorial on the subject. There are papers that answer your other questions.

  390. Re:Read the fine print by the_mad_poster · · Score: 5, Insightful

    You ever hear of buyer beware? You didn't read the AUP did you?

    IRRELEVANT.

    Comcast is, in this current, valid offering which I am currently holding in my left hand saying - quite explicitly, mind you - that I can get "Unlimited Internet Access" by signing up for their cable service. The TOS/AUP/POS/whatever is NOT printed OR referenced ANYWHERE on this advertisement. NO alternative definition for "unlimited" is provided that says they mean anything other than the dictionary term.

    The advertisement is, quite obviously, advertising a service THEY DO NOT SELL.

    If it's that easy, can I start selling shale through the mail as gold and claim in my convoluted, small print TOS that "gold" really means a "a brittle, grayish-brown stone"? Does my TOS vindicate my false advertising? I think not. That's exactly what Comcast is trying to do here.

    They want to cap people? Fine. Then stop advertising something completely different that you're not selling and never have. That's all I ask. Advertise your product or service, don't try to hide your deceptive ads (which are actually flat-out lies) behind convoluted terms and pretend that that justifies your fairy tale advertising.

    --
    Alito: A vote for Alito is a punch in the eye to put that bitch back in her place!
  391. Comcast "unlimited" by serutan · · Score: 3, Interesting

    The ISPs specifically mentioned on the mailing list I was talking about were Comcast, NTL (England, Ireland, Wales) and CFaith.

    One guy thinks maybe buried in the Comcast legalese it says "unlimited access" means access at any time, but not for an unlimited length of time.

    I've never received any complaints myself, but as an avid DC++ user I am waiting for it to happen and wondering what the highest odds outcome is if I ignore the warning.

  392. Re:Read the fine print by STrinity · · Score: 2, Interesting

    You ever hear of buyer beware? You didn't read the AUP did you?

    http://www.comcast.net/terms/use.jsp Prohibited Uses and Activities

    (viii) restrict, inhibit, interfere with, or otherwise disrupt or cause a performance degradation, regardless of intent, purpose or knowledge, to the Service or any Comcast (or Comcast supplier) host, server, backbone network, node or service, or otherwise cause a performance degradation to any Comcast (or Comcast supplier) facilities used to deliver the Service;


    Since this rule is to prevent a degradation of service, and the service I'm paying for includes unlimited access, I don't see how they can claim that unlimited access is disrupting the service.

    --
    Les Miserables Volume 1 now up with my reading of
  393. My Father and Verizon by CiXeL · · Score: 2, Interesting

    My father recently wanted to terminate services with Verizon DSL because he didnt use it. It was only the fact that my little brother would be unable to leech mp3s off kazaa that made him end up keeping it. He said reading the news online ad email could be done just fine over a nice slow dialup connection because the price was cutting into him each month. He called verizon and told them what he was going to do and they slashed his rate and upped his bandwidth.

    Piracy is one of the major sources driving the high speed access. I know lots of people who won't move to cable or dsl precisely because they can do everything on the web or email that they want to do with dialup.

  394. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    Not if you made them yourself and share with your friends and they share with you.

  395. Yes but your connection to the Internet sucks by Sycraft-fu · · Score: 2, Informative

    I've dealt with people from Scandinavian countries, mostly sweden, with service like that on many occasions. Let me guess, it's the service with the name that abbreviates BBB right?

    Here's the problem with your service:

    So I am at work, chatting with a guy in Sweden. He wants me to send him some files. I don't want to be here all that long, so I ask him how fast his conenction is. 10mb he says. Great, that'll finish in a couple minutes. I start the transfer. It levels off at about 15 kilobyytes/second, that's 120k in linespeed terms. I'm like WTF? He claims the problem is on my end. Wrong. I work for network operations at a university. We have two OC-3c lines to seperate providers. Those hook through dual gigi ethernet to our core, into which the switch I sit on hooks via gig. I check the router stats to make sure we aren't doing excess traffic. Nope, we are at like 40% usage on each line.

    So I start investigating and testing, have him transmit to me, test with other people. My connectio is working fine, I can get 2 megabytes/second to and from other fast Internet locations. More research yeilds BBB to be the problem.

    See, they give you a fast DSL LINE. That gets you a fast connection to them. So anyone on their network (other DSL users mainly, but also peers) you get blazing speeds to. However bandwidth to the Internet are expensive, and they don't have a whole lot of that. So they cap their users. I believe 20 kbytes/second is thw current cap. That means any time you're doing traffic with a part of the Internet that ISN'T one of BBB's peers (and that would be most of it), you get speeds little better than ISDN.

    Well US DSL connections, espically from providers like Speakeasy, aren't like that. You pay for soemthing, you get it. I have a 1.5mb/768k Speakeasy line and I get every bit of that. Doesn't matter if it's to next door or to Japan. They allow me to use my full bandwidth to anywhere, and have the connections themselves to support it.

    Static IPs also factor into price. IPs are a scarce resource, so they cost money. Static IPs cost more since you use them all the time, even if your comptuer is off (because they are assigned to your line only).

    Sorry, but it's not the broadband paraside you think over there. Not saying it's a bad way of doing thigns, just that there are tradeoffs. It's very much like a university campus, on a larger scale. For example most of our users here can claim to have a 100mbit connection. Their desktop is conencted to the switch at 100mbit. That means that they'll get that bandwidth to anyone else on that switch. If they are on the campus proper, then their switch usually has 2gbits of uplink to the distribution switches, which have the same to the core. So they can get 100mbit to more or less anywhere on campus at any time. However they can't off campus. Why? Well we only about 300mbits of total off compus bandwidth. That is shared between all 25,000 computers. That means that the 100mbit link they have hits a bottleneck. It's still fast, but not 100mbit.

    BBB's situation is a little more sever since they ENFORCE limits. Our limits are a product of necessity. If the network has enough free resources, you can get your full 100mbit speed, but that basically enver happens since there are always a number of people using the network (we almost never go below 30%). The BBB limits are there all the time (near as I can tell), even if their netowrk links would support more speed. this is probably because they have one or more metered linsk where they pay per the amount of bandwidth used.

    1. Re:Yes but your connection to the Internet sucks by Anonymous Coward · · Score: 0

      Look, I have a BBB connection and I can download at over 600kb/sec from places like fileshack, download.com, ftp.redhat.com, etc. That's as good as it's going to get on 10Mbit connections over the Internet. So clearly it's not crippled. Maybe it was a fluke you experienced. People in the states also manage to download stuff from me at full speed all the time.

  396. Re:guilty until proven innocent? by Dr.+Evil · · Score: 1

    This will become higher profile and more common as the average person uses residential high speed access to work from their home office.

    I suck back a bit working from home, but 8 hours of shoving documents around and moving files can add up fast.

  397. Re:guilty until proven innocent? by matastas · · Score: 3, Insightful
    Man, you don't know where the hell you are, do you?

    Streaming audio, streaming video, OS patches, umpteen programming applications, remote backups, distributed computing, perfectly legal P2P applications...this is the short list.

    Oh, yeah, and another thing: who the hell are you to define what's legitimate? Whether I'm downloading pornography, telecommuting, or watching reruns of 'What's Happening Now?' from a server in New Guinea, it doesn't matter. If I'm not violating my TOS, and I'm simply using my 'unlimited' connection, then I'm not doing anything wrong.

    I'll call a spade a spade: certain broadband providers are screwing a subset of their customers, because they can, and relying on 'common sense' from non-techies to justify their actions. I understand their business justifications (hey, I'm a businessman), but their tactics suck, and it will bite them square in the ass someday.

  398. Re:Read the fine print by Anonymous Coward · · Score: 0

    What makes this especially fun is that if you exercise your unlimited access and that limits someone elses access it is Comcast that is in breach of contract. They are failing to provide unlimited access to that person.

  399. Re:guilty until proven innocent? by cdefghijklmnop · · Score: 1

    Someone needs to mod the parent post up!

  400. Re: assymertrical bandwidth offering by gorbachev · · Score: 2, Informative

    "Why is bandwidth offered so asymmetrically?"

    Because they can?

    The typical Internet user uses very little outbound bandwidth, so 80% of your customers have little need for high upload bandwidth, so the ISPs are limiting their network infrastructure costs by setting upload limits lower than download limits.

    If you're one of the 20%, who would really benefit from broadband uploads as well (online gaming, personal web servers for friends and family, etc.), you either pay extra or you're just plain screwed.

    Since this 20% of your customer base represents such a small percentage of your overall revenue, the savings outweigh the churn from that part of your customer base.

    That's why you don't see shoes that fit Shaquille O'Neal in regular shoe stores :)

    I agree, this is extremely shortsighted and doesn't enable us to take full advantage of the capabilities and promise of broadband services. I think this is one of the reasons why broadband adoption has been slow in the US.

    --
    In Soviet Russia, I ruled you
  401. Re:guilty until proven innocent? by mlippert · · Score: 2, Informative

    That may be true for the bandwidth on the backbones, however IIRC the way that a cable modem works, the down channel is way bigger than the up channel. Remember that cable was originally ONLY one direction.

    Someone who is more familiar with the actual technical details please elucidate, or explain how I'm wrong.

    Mike

  402. I don't at all feel sorry for ISPs by Sycraft-fu · · Score: 4, Insightful

    If you are willing to claim unlimited, be prepared to put your money where your mouth is. If not, don't make the claim. Unlimited means just that, no limits, no qualifications. You can't afford to offer that at your price range? Then don't offer it. You can make other claims such as no preset limit or so on. However if you want to say there is no limit, be prepared for people to use that.

    I do with my ISP. I expect that my connection be on 24x7 barring problems. I expect to be able to use all the bandwidth they choose to give me as often as I like adn not hear about it. I put a heavy load on that line too, what with three servers, two roomates and lots of personal use. They don't complain, their pricing is such that they can sustain that.

    It is the ISPs that need to get over it, with it being the concept taht you have the right to advertise something and not give it. ISPs want the allure of being "unlimited" but not the associated costs. Too bad. Either be unlimited, and don't whine about it (my dialup ISP never bothered me if I left the modem on for a week straight, which I did) or don't advertise as such. Isntead of unlimited say no time restrictions and no preset limits.

    Notice that American Express does NOT claim they give you an unlimited spending amount. They say they have "no pre-set spending limit". That means that, unlike other cards where you have a hard cap as to what you can charge, they have no default cap in place. Doesn't mean they'll let you charge anything you want. They couldn't do that or someone would get one, charge $50 million in shit and skip the country. However, it would be dishonest to claim otherwise.

    Finally, I would not that DirectPC got sued over this and lost.

    1. Re:I don't at all feel sorry for ISPs by Azure+Khan · · Score: 1

      The problem is, once a company starts to claim 'unlimited', they have suddenly changed the market. If you had to choose between the cheaper unlimited option, the more expensive unlimited option, or the metered option, almost EVERYONE would take the cheap unlimited without reading the fine print. There is no real middle market for internet access. Most people would rather go cheap and hope they get away with it. If I told you that you could pay $49.95 for 20GB/mo. of downloads at 1.5Mbps, and the guy next door offered $49.95 UNLIMITED ACCESS, for most people, it wouldn't matter what "unlimited" meant. Because, to 90% of people, they'll never even come close to spiking the connection, so it's truly unlimited for them.

      They have 24-7 unlimited access. ISPs are forced to buy it from the backbone providers, and it usually goes at a premium. 1.5Mbps constant down couldn't be offered for less than you buy it from the backbone provider, so why bother?

      The options are there. You can't sit at an all-you-can-eat buffet all day from morning to night and expect that they won't throw you out. But for 99% of people there, they are getting 'all-you-can-eat'. Just because a small minority choose to take it to an extreme doesn't mean that it's not true.

      --

      --- I'm going sane in a crazy world.
  403. Re:guilty until proven innocent? by DunbarTheInept · · Score: 1

    That's still wrong. A bandwith hog is anyone using bandwith. If you download 50GB in a month off of web HTTP downloads, that's still just as much of a hog as someone transferring that much over P2P.

    And if your specification of 'etc' was meant to cover everything as you are implying, then that renders your statement utterly pointless because it equates to "bandwith hogs are using something or other."

    --

    Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

  404. Got cut for non use by nurb432 · · Score: 1

    Had an ISP cut me off beacuse my line stayed conneted for 12 hours with no 'appreciable' traffic. ( was a glitch in my pppd )

    Said i violated the 'unlmited use' policy by 'not using it'..

    Bastards. they just wanted my static IP back...

    --
    ---- Booth was a patriot ----
    1. Re:Got cut for non use by Anonymous Coward · · Score: 0

      was it ARN.NET?

      They did the same to a friend of mine.

  405. Well all I ask by Sycraft-fu · · Score: 1

    Is that you be truthful with your claims then. that is not unlimited. Unlimited means just that, no limits, no restrictions, no exceptions. So if you claim unlimited use of a line, it ought to mean just that. My current ISP (DSL) DOES mean just that. I put a really heavy load on their line, probaby puts me in the top 10% of users or higher. However their speed limits and monthly fees are such that they can sustain that.

    If you want to offer a service that DOES have limtis, just not hard set ones, say that. "No pre-set limit". That's what AmEx claimes on their cards. However it is dishonest to claim something has no limits (which is what unlimited means) and then put a limit on it, even if that limit is not a hard set one.

    1. Re:Well all I ask by papasui · · Score: 1

      I agree with you 100%, but in really big companies the marketing department gets the majority of the say. They convince a top VP, who says do it that way and that's how stuff happens. The engineers end up trying to implement what someone else decided on for the most part.

  406. Re:guilty until proven innocent? by DrewBeavis · · Score: 1
    However bandwidth is a scarce commodity. If one safety deposit user punched through to the other boxes and started using their space don't you think the bank would kick that person out? However, the ISP needs to have listed what it will take to have your acount cut.

    This is flawed. I'm not using other people's safety deposit boxes just because I use mine all the time. The bank is selling access to 100 boxes when they only really have 75. Some people don't use their's the whole month, but when everyone uses their box, the bank runs out.

    You forget, the 'bank' sold me use of a box, like Comcast sold me 1.5Mb down and 256k up. I can't get more than I'm capped. This isn't the user's problem, just because they want to use what they've been sold. The whole business model for ISPs is to oversell capacity. They buy 1.5Mb and then sell 10 people 1.5Mb and hope they don't use it all at once (which usually they don't).

    When the Airlines do this, they customer who is bumped is reimbursed. Maybe we need a law to make ISPs do that?

  407. Unlimited != Unlimited by LinuxGeek · · Score: 4, Interesting

    An old friend was once a manager at a Pizza Hut. At that time, PH also had a salad bar. It was sold as an all-you-can-eat salad bar. His regional manager was riding his ass about controling the salad bar costs. My friend said, "It is an all you can eat deal, how can I control what people eat?" He was told to keep track of how much had been consumed each day and stop restocking the salad bar when their cost limit was reached.

    Guess what happened next... Salad bar sales dropped by about 2/3rds and then he got his ass chewed about the drop in sales. The main thing companies seem to want is for people to pay for 'unlimited' services/food/etc... and then not use them. Unlimited makes for good marketing strategy because the marketers don't have to deal with the realities of a greedy consumer.

    I ran into this with my first ISP in 1995. Each account had a shell account and ftp space with that shell account. I would download large files from non-resumable ftp servers *cough*microsoft*cough* of the day into the ftp space and then download them locally. One day I found the file I had transferring was no longer in my ftp space and an email about my 'suspicious' activity. I called and finally got hold of the person that sent the email, their security/compliance officer.

    I'm stunned by this and he starts grilling me about what I was downloading that was 50megs. I inform him that it was the linux trial version of Wordperfect and could he please restore the file so downloading could resume. He declines and says that I'm using too much space. I asked just how much space is allowed. I was told that they had no set limit, but that I was using too much. The closest thing he would give to an answer was that the number would float according to overall usage. When he still refused to give any number, I asked why they even had the ftp space and he said it was one of the services they provided.

    Their policy was that I could use ftp space, but not too much or too often, with no amount or time given. I asked him how much sense that made to him and he wouldn't answer except to say that was their policy.

    I was so pissed that the next week I signed up for AOL just to dump the bastards.

    --

    Kindness is the language which the deaf can hear and the blind can see. - Mark Twain
    1. Re:Unlimited != Unlimited by cybergibbons · · Score: 1

      They've asked us to stop eating in Pizza Hut with the all you can eat pizza, pasta and salad. It's only 5.95 and if you arrive early and stay late, you can easily get 15-20 slices in, as well as loads of salad.

    2. Re:Unlimited != Unlimited by Ironica · · Score: 0, Redundant

      The main thing companies seem to want is for people to pay for 'unlimited' services/food/etc... and then not use them.

      Bingo.

      TANSTAAFL*. If someone overuses, someone else has to underuse to pay for that person's usage. All-you-can-eat and other unmetered goods and services depend on this. If not enought people underuse, they can't afford to keep providing the good or service under those conditions.

      Gym memberships are a classic case. They tend to be cheap... $10-20 per month. But they count on only a very small percentage of the membership using the services each day. If suddenly 75% of their members started working out regularly, they wouldn't be able to afford to stay in business.

      We all subsidize each other. Someone's mom down the street who feels very tech-savvy when she downloads the photos of her grandkids is paying for much more service than she's using, because her neighbor's 13-year-old is busy downloading the latest warez from his friends. When the demographics start shifting, such that more people are on the high end of usage, this business model starts to fall apart.

      * "There ain't no such thing as a free lunch." See Heinlein.

      --
      Don't you wish your girlfriend was a geek like me?
    3. Re:Unlimited != Unlimited by Anonymous Coward · · Score: 0

      You must weigh a ton by now ;-))

    4. Re:Unlimited != Unlimited by cybergibbons · · Score: 0, Offtopic

      No, the healthy salad offsets the 20 slices of pizza.

  408. Re:Read the fine print by loknor · · Score: 1

    >Just my $0.02 ( & BTW, IAAL)

    Nice, If I had but one life to give for my country, it would be a lawyer's.

    Did they say "Unlimited Bandwidth" or did you add the word 'Bandwidth' for them? It is reasonable for them to assume that there words will be taken in a reasonable manner. Would you assume 'unlimited internet access' means I have unlimited access to whitehouse.gov and could change it to fit my needs? No, because that would be unreasonable. "But gee they said unlimited access!" boo hoo. That's nice. But let's not take "Unlimited" to mean something unreasonable.

    --

    me karma am bad
  409. Re:guilty until proven innocent? by IM6100 · · Score: 1

    which really *does* divide the content providers from the content consumers in a way the internet was never meant to do.


    Ummm, if we're going to dig into what 'the internet was meant to do' you're probably right. However, the 'internet' in those terms was never meant to be used by the general public.

    So it's an error to stretch and distort the meaning of 'what was originally intended.'

    --
    A Good Intro to NetBS
  410. Re:guilty until proven innocent? by Bodysurf · · Score: 1

    "However bandwidth is a scarce commodity"

    That is the biggest myth being propogated by the bandwidth barons. Bandwidth is stinking cheap and getting cheaper with each passing day.

    What the powers that be want to do is keep increasing their profit percentage even though their volume of sales keeps going up. Corporate greed at its finest.

    That T1 you may pay several hundreds a month for costs the phone companies a couple bucks a month for just the bandwidth. Don't believe the NSPs bullshit and all the ISPs' shills out posting here!

  411. My ISP. by rew · · Score: 1

    My ISP defines "acceptable" as something like 4Gb/month on my subscription. They also define what happens when I pass that limit: They limit my bandwidth to about what I'd get from a normal modem. Still 24/24, but just less bandwidth.

    However, according to their mesurements I've never reached that limit. According to mine, I have... :-)

    Roger.

  412. This is quite timely and interesting... by TLouden · · Score: 1

    I'm about to launch a 2-3 month long application that would max my bandwidth (unlimited usage plan) 24/7 during the duration of the trial. Looks like I may need to speek with my ISP about their feelings on this. None of my activity would be in any way illegal or inapropriate but that may not matter. Is anyone else in this situation or have they been before? What's happened?

    --
    -Tim Louden
  413. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    Sorry for my rudeness. I'm not in the field. That's a great pointer, interesting stuff to read at bed time.

  414. Devil's advocate by Kjella · · Score: 1

    -always available, no dialing
    -no hourly usage limits
    -no tying up the phone line
    -no content restrictions

    looks like only one of these really applies to "unlimited"


    1) unlimited availability - you can access our service any time, any day. It's kinda lame though - would you buy an Internet access you can only use during business hours? I know newsgroup servers have sold off-peak accounts though - they have limited availability. So it's a valid "unlimited"
    2) unlimited hours of usage - you can use the service as long as you want whenever it is open (which is always, see above). Btw, I used to have a limited ISDN account this way - max 8 hrs/day. So yes, another valid "unlimited"
    3) unlimited access to content - we do not censor what you can get. Well DOH, unless you live in China, but it's still a valid "unlimited"

    I'm sorry, but I think they can create enough reasons to justify calling it unlimited, even if it's not the kind of unlimited you'd want it to be. Unless they directly say in marketing material that unlimited = unlimited bandwidth (unlimited downloads may actually refer to the last "unlimited" above) I don't think you'll get anywhere.

    Kjella

    --
    Live today, because you never know what tomorrow brings
  415. Bad experience w/ Net4u by trime · · Score: 2, Interesting

    I live in NZ and have had serious problems with my ISP after signing up for an unlimited 128Kbps connection. All was great for some weeks until one day I wake up and there's no connection. I spend 3 days trying to get through to my ISP through various voice mail boxes and automated responses, and when I finally do, the admin tells me in a pretty gruff way: We booted you because you used too much bandwidth.

    Now, that's quite possible - my flatmate did have a penchant for downloading movies, but still, when we signed up, it was all you could eat, er, download in 128k.

    I told him this, and he replied it was a new policy and that they weren't interested in our custom any more. Fine, I said, and hung up.

    As an addendum to this story, I got a call a few weeks ago from this ISP telling me I owed them nearly $300 in fees.

    Shall we say I suspect they're not likely to ever call me again.

    1. Re:Bad experience w/ Net4u by Eliot_James · · Score: 1

      There's blood and pubic hair all over the studio! Hey Trime, how's it? Finally strating to investigate how to actually navigate slashdot...

  416. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    Have you downloaded the latest fixes to XP? It's over 35 MB! Imagine having to do that over a dial up connection to one of these ISPs. Might qualify me as a pirate?

  417. Re:guilty until proven innocent? by Coward+Anonymous · · Score: 1

    As for CATV. Comcast raised the prices also for me and so I opted out of CATV. Lo and behold after about 4 months Comcast came a callin' and offered me a permanent discount to reconnect my CATV.
    I guess this is so that they can boost their viewership numbers to advertisers. As it turns out they might need us more than we think.

  418. Re: Charter by tenton · · Score: 1

    It supposed to be until March 2004, at least that's what my postcard said.

    Who knows what they will do after that period...they may offer better tiered services (higher download speeds at the same prices they were charging prior to the 2mb upgrade), maybe offer a 256kb upload option, etc.

  419. Re:deforestation? by Whumpsnatz · · Score: 1

    I followed the deforestation chain, and all I can say is, what a PITA. For years, I've been looking for a way to eliminate paper, and it just ain't that easy. And when I think about old-forest trees being ground up for paper (or so I've read), it just royally pisses me off.

    I find myself wondering whether we're too far screwed up to ever salvage.

    All that over a little paper. But then, it's just another example of how earth-shaking issues integrate themselves into our day-to-day decision.

  420. You could always try telling them by Sycraft-fu · · Score: 1

    Sometimes, it is just that people don't know. MY roomate have twice now (once each) managed to get some kind of infection. Thing is I don't know about it right away. It's not like I have a sniffer running and logging all my traffic or something. I don't notice until I happen to go in my server/network closet to do something and see their computer doing a lot of traffic when they aren't at it. As soon as I notice, I shut down their port and then fix their computer when they get home.

    Now there'd be hell to pay if my ISP shut my line off without warning me first (it's a bussiness class line and that's against the SLA). However a notice would be very nice, I wish they would look for this kind of thing and send me e-mail, but a straight disconnect is not good policy.

    That's what we did on campus when the MS worms hit. We put information in teh dorms (with cleaner CDs). Then we scanned campus every day and announced infected IPs to the net managers list. We gave them a few days to clean off the computers. Then we started shutting down ports, but only after they had been warned.

  421. Re:guilty until proven innocent? by cheekyboy · · Score: 1

    TOC cannot violate LAW.

    You cant terminate because you don't like their daughters.

    --
    Liberty freedom are no1, not dicks in suits.
  422. No Unlimited by Nereveraine · · Score: 1

    Where i live (Portugal) the vast majority of ISPs refuse to guive you unlimited access, the "consumer" versions of broadband packages include things like 2gb international, 20 national. Only 2 ISPs supply real unlimited access, and they charge 60eur/month (the cheapest) for ADSL 512/128.

  423. Re:Read the fine print by Fareq · · Score: 1

    they don't mean "Unlimited Bandwidth Usage" when they say unlimited access.

    They probably mean "unlimited access" as in, there are no limitations or restrictions on when you use the service, nor what parts of the internet (or their network) you access.

    While they *still* aren't being 100% correct, they will pass the legal standard, which is something to the effect that a reasonable individual would understand the intent of the advertising.

    For instance: Unlimited Access (24/7/365)
    but, obviously not during outages. If outages got much beyond 1% of the time, you could probably sue, but... just because for first 30 minutes of each month the system is down for maintenance doesn't mean it isn't "unlimited" and "always on"

    Incidentally, Cox Communications recently put an official limit on bandwidth usage. No more than 2GB/day or 30GB/Month

    Now, at peak, I've hit 3.1GB in a day -- never heard a word. That said, I'm probably only in the 15-20GB/Month range most months.

  424. Re:Who has time to *use* all that downloaded stuff by Lord_Dweomer · · Score: 1
    "Who in hell has time to *use* all that downloaded material? How many movies can you watch in a month? How much music can you listen to? How much software do you need, or can you even use? How much porn? With this kind of gluttony, one might wonder what this stuff is really being used for -- redistribution, perhaps?"

    And here is the point that I go ballistic over. It is NOBODIES business whether or not I can use all of the downloaded material. Nor is it their business what I do with it afterwards (unless of course I am violating the law). This is not an issue of what is being done with the content, but rather, whether or not the service given lives up to the advertised claims.

    --
    Buy Steampunk Clothing Online!
  425. Re:guilty until proven innocent? by Pieroxy · · Score: 1

    And if your specification of 'etc' was meant to cover everything as you are implying,
    Yes it did.

    then that renders your statement utterly pointless
    No it doesn't. I was talking about BW hogs, and chose to give a few example of bandwidth hog. P2P users and popular servers are good example of bandwidth hogs, but there is pretty much no limitation. I was still talking about BW hogs. My statement didn't rely in any way in the fact that a BW log would be a P2P user or a server host. Maybe you should read my original post once again.

  426. Re:Read the fine print by Anonymous Coward · · Score: 0

    OK, so what do they really mean by unlimited?

  427. Re:guilty until proven innocent? by Hatta · · Score: 1

    If I can use the service whenever I want, doesn't that mean I can download 24/7?

    --
    Give me Classic Slashdot or give me death!
  428. I call Bullshit! by harryk · · Score: 2, Interesting

    I'm sick and tired of hearing about people complaining that their bandwidth is in jeopardy becuase of some cap that the ISP is going to put in. Lets look at this, honestly.

    Chances are no matter what extent of web surfing you are doing, you're not bringing down more than 15gig per month.

    If you are using an excessive amount of bandwidth, stop bitching about it, contact the ISP and ask them (act like a man and actually confront your accuser) what are the acceptable limits, and how is it that I am breaking them.

    For all of those people that have complained about downloading Linux ISOs for 'install fests', come on and be honest. Assuming that you even downloaded two recent distro's you're only talking about 7gigs, not counting SRC cds or extras. My suggestion, contact your ISP and encourage them to host local mirrors of the popular distros, including Xfree, kernel.org, and redhat/suse/debian/. Suggest that they can limit the external hog of the bulk of Linux CD downloads, not only that, but because its kept locally, you are going to get better speads from your ISP directly. I typically get 340-360KB/s which is quite sufficent, but get less than 60KB/s from Suse directly.

    This is just a few thoughts from someone rambling at work...

    g'night

    --
    think before you write, it'll save me moderator points.
    1. Re:I call Bullshit! by MikeBabcock · · Score: 1

      My ISP (Cogeco) in Canada offers an FTP site for the kernels and RedHat distributions to its customers only. Its very fast and works well and does exactly what you describe.

      However, remember that it *is* legal for me to download TV shows, etc. here, so using it for that purpose isn't a "problem" for my ISP to use against me.

      Also, I use my Internet connection to VPN to work, transfer large files (we're talking gigs here) and run remote X sessions. That eats bandwidth by the end of a day, legitimately.

      That said, I'm getting upwards of 400KB/s on downloads and they haven't ever talked to me about my usage levels, so I won't complain. I pre-warned them that I used my connection for work and would be running services and they said 'ok'.

      --
      - Michael T. Babcock (Yes, I blog)
    2. Re:I call Bullshit! by harryk · · Score: 1

      I applaud your ISP for thinking in a forward fashion, and completely understand you're reference of living outside the US's boundries.

      While downloading TV shows may be legal for you, its not for the majority of us here in the US. Granted this site reaches international users, and so we have to undestand that our laws don't apply to everyone (thank God!).

      Anyway, again I applaud your ISP.

      --
      think before you write, it'll save me moderator points.
  429. All you can eat by Anonymous Coward · · Score: 0

    There is no such thing as umlimited anything in telecommunications - this is an invention of the marketing department. Every piece of traffic that moves - every phone call, every email, every single thing - is paid for on a per basis.

    Not knowing that little bit of wisdom kind of skews this conversation - don't ya think? Companies that sell 'unlimited' sure as hell aren't buying it that way - they are gambling the same way all you can eat restaurants do.

  430. No problems with Optimum (Cablevision) by Anonymous Coward · · Score: 0

    As much as I complain about their cable service, Optimum has been VERY good with the broadband. Anyone living in their service area should check them out (NJ/NY).

    I've had the same IP for almost a year now (although it is not guaranteed to remain the same as it's not static).

    I get 6Mb/1Mb. My buddy in the next town gets 10Mb/1Mb. (Imagine being jealous when you're getting 6Mb yourself)

    I download TONS of stuff, at least 5GB/month consistently, and I've never gotten any notices from them.

  431. Re:Read the fine print by Anonymous Coward · · Score: 0

    are you serious? Cox? I have Cox cable, and I seriously download, like hundreds of gigs a month sometimes, and I haven't heard anything either

  432. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    There are many people who share media, and thus both upload and download it for legitimate reasons. Amateur graphic artists, musicians and porn stars all have legitimate reasons to use lots of bandwidth.

    If a company cannot accept people using their service legitimately, there should be some type of legitimate recourse. After all, the ISPs have become utility providers of sorts. i belive they should be regulated in a similar way. One doesn't get their local phone service cut off for calling their entire scout troop or calling all their fellow church members.

  433. Fair use of Broadband by TaGirl_Keri · · Score: 1

    Yep. The Ihug ISP in NZ offered unlimited broadband. However I had a battle with them over the definition of 'unlimited' It ended with me ripping a page out of the Oxford Dictionary with 'unlimited' underlined and sending it to their CEO. The result was an apology (nice) but I was also informed that my usage was excessive, but when I wanted to know what 'fair' usage was they couldn't tell me. So I told them to shove it.

    --
    My fav units are dead Mavs
  434. "unlimited" by valley+dragon · · Score: 2, Insightful

    This is a marketing and technical issue and financial issue for both dialup and DSL customers. I own a small ISP so I can see the problems from both sides.

    Many potential customers ask for umlimited service. If the service doesn't say that it is unlimited the customer goes elsewhere.

    Since many companies advertise unlimited service (even when it isn't) this forces other companies to advertise unlimited service or be destroyed by competition.

    Some companies say they are unlimited, others say "virtually unlimited" but the truth is that the customer doesn't want a limit even though most customers never hit any acceptable limits.

    The other side is technical and financial. Each dialup customer uses a dialup line when connected. Do ISPs have a dialup line for each customer? No, the currnt ratio is about 5 to 6 customers per line. Do the math. If everyone has unlimited access and used it, then 80% of the customers dialing would get busy signals and the ISP would die.

    For DSL it isn't quite the same. All the DSL customers have 1.5/256, but how much bandwidth to the internet does the ISP have? DSL costs between $40 and $60 for most people. All that bandwidth travels across an ATM circuit. A 1.5 ATM circuit costs an ISP like mine about $800 per month. A 1.5 to the internet costs an ISP like mine $1200 to $2000 per month.

    Once again, do the math. In order to make money selling DSL an ISP needs to put at least 40 DSL customers with 1.5/256 on the same T1 (the same 1.5 of bandwidth). And 80 is a more common number.

    If every one of those customers expects to get 1.5/256 24 hours a day, 7 days a week they are dreaming. They have to share.

    But since ISPs have to make customers want their service, they have to advertise unlimited service. The truth is that even if the ISP advertises unlimited service, it simply can't be unless the ISP has only 1 DSL customer per ATM and per T1 to the internet and loses money every month.

    And that ISP won't be around for very long.

    --
    Howard Shere Altair to OS X so far
  435. Re:guilty until proven innocent? by Fareq · · Score: 1

    it *is* unlimited. They won't charge you a single red cent more for using too much bandwidth. They will simply exercise their option to terminate the service.

    Theoretically (and probably in actuality) they have to refund you the pro-rated amount of any prepaid access you bought. If you paid $50 for April, and they cut you off on the 15th, they owe you about $25.

    I imagine that if you screamed loudly enough, you could get that $25.

    But they are under no obligation to continue to offer the service after the end of the month you prepaid for. And you probably agreed that they can cancel at any time if they give you a refund for unused amount.

    and it is most certainly their right to refuse to sell their service to whoever they want -- within reasonable limits -- they can't have a policy of not selling service to, say, women (although, they probably could get away with not selling to white guys, the way current trends run in America)

    And dammit, I'm not an "apologist" I'm not apologizing for them, I'm telling you why you have <1 clue.

  436. there's a much easier system than that by DABANSHEE · · Score: 1

    Optus in Oz simply slows the cable connections of those who use more than 30GB a month (or something) down to modem speeds till the beginning of the next month..

    It's still unlimited in that they can download as much as they wanted without getting charged more.

    1. Re:there's a much easier system than that by Anonymous Coward · · Score: 0
      Optus in Oz simply slows the cable connections of those who use more than 30GB a month (or something) down to modem speeds till the beginning of the next month..

      3G, not 30G. And after you're allowance is used up, they limit your downstream to 28.8kbps. That's gotta suck.

      They're bringing out new plans in a month or so, to compete with Telstra BigPonds new "unlimited" 10G/month plan. (after 10G/month, downstream will be limited to 64kbps)

    2. Re:there's a much easier system than that by ColaMan · · Score: 1

      Yes, easier for the ISP perhaps, but not that good an experience for the end user.

      I prefer getting the 'gradual slowdown' rather than the 'brick-wall' megabit-to-modem shaping. But, hey, whatever people prefer I suppose :-)

      --

      You are in a twisty maze of processor lines, all alike.
      There is a lot of hype here.
  437. you just don't get it, aren't you? by Anonymous Coward · · Score: 1, Interesting

    When someone sells you "768/128kbit DSL unlimited" you as an intelligent customer would have three clues:

    a) its 768kbit download and 128kbit upload. The smaller number is always the upload, always has been on all end user internet connections since the 56k modem. This is called regular/usual/normal terms of trade. And common sense of course.

    b) it is a DSL-connection. That means, you have exclusive bandwidth that you don't need to share with your neighbourhood. You have 768kbit down and 128kbit up as long as the DSL head end is not maxxed out, which happens rather seldom compared to alternative methods like a cable access. Technical specifications combined with usual terms of trade and common sense again.

    c) everything else is unlimited. Max. bandwidth is limited as noted before, so the rest of the parameters are not limited. Remaining parameters are: connection time, transfer volume up/down, access to ports, access to ip adresses. Common sense again, you know.

    So all in all combined, you have an internet access, that lets you up and download all data from/to all servers via all TCP/UDP ports 24h a day, 7 days a week as long as the contract goes, the only constraint being 768kbit down and 128kbit up. Congestion is supposed to happen seldom, if it happens often they may need to provide more backbone bandwidth.

    If I market my grocery store with "apples for 20$, unlimited", I should pretty much hope no one shows up with UN cargo plane.

    1. Re:you just don't get it, aren't you? by IM6100 · · Score: 1

      When someone sells you "768/128kbit DSL unlimited" you as an intelligent customer would have three clues.

      No. The first clue is that they contradicted themselves right there, assigning a bandwidth number in the same phrase with 'unlimited.' At least that is the case the way many people here are defining 'unlimited.'

      That clue should have been enough. The hint is: unlimited does not mean 'without any limits whatsoever.' So it's a market-speak term, and you're not gonna be able to hold them to it.

      --
      A Good Intro to NetBS
    2. Re:you just don't get it, aren't you? by Azure+Khan · · Score: 1

      Every priced a 768k fractional T1, ie, that backbone bandwidth? YOu know, the kind that gives you unlimited download at 768k all day, every day, without limitation?

      $250 is a cheap estimate. Likely double that.

      Is that what most people pay for their 768k connection? Probably not. And an ISP can't get it any cheaper. So, false advertising or not, a persons options are "deal with it" or "no more cheap high speed access".

      --

      --- I'm going sane in a crazy world.
  438. Shaw disconnected me by _Shorty-dammit · · Score: 1

    I got disconnected for a week by Shaw, not once but twice! I also got the "we don't limit how many hours a month you can connect" argument. I was told that we were only allowed to download 5gigs a month and only 1.5gigs a month of uploading. I went on to explain to them that simply playing counter-strike for 2 hours a night would put me over that limit. I also went on to explain how I could more than quadruple a 1.5gig limit on a freakin' 28.8 modem. I also went on to explain how they never advertised unlimited hours. They went on to explain how they don't give a rat's ass and my service would be turned back on in a week. As soon as I could actually switch to Telus, I did. It was a long waiting period before they actually fired up service in my town though, was a horrible wait. Shaw sucks. The Terayon-based network they use sucks. Pings in games with Telus are dramatically lower, averaging 20ms compared to way over 50ms with Shaw. (Yes, I notice the difference in some games.) Shaw had dropped their upstream bandwidth from 100KB/s to 50KB/s during my stay with them. Telus is at 64KB/s upstream right now, so that's higher than Shaw was when I left them. Downstream's capped at a slower rate than I could get with Shaw, but it's still plenty fast. Glad I switched from day one.

  439. Good God but Telus sucks.. by Anonymous Coward · · Score: 0

    Telus's service blows large, stinky goats..

    I am forced to deal with them on a weekly basis, and their "support" is

    We had a school on a Shaw cable account for two years, with no interruptions.. the Powers That Be decided to move everybody to Telus.. so we get a Telus "business class" account, and take cat5 cable from the cablemodem, plug it into the DSL modem, then instruct the router to get a new DHCP address.

    Two days later, the school has no internet connection. I go down there, and sure enough, can't ping the gateway. I call Telus, and am told "try releasing and renewing your IP address" - I do, and the link comes back with a different IP address. "So, the problem was with your equipment" the Telus guy says. "No, I haven't changed anything - the problem must be with *your* equipment."

    Two days later, guess what? The school has no internet connection. I go back, and it's the *same thing*. Knowing the script, I release and renew the DHCP lease - and it comes back, again with a different IP address.

    I call Telus, and I get "no, it must be your equipment."

    Two days later, it happens again. I reconnect the router to cablemodem (which is still there), and it works. I leave it for two weeks (until the service is about to expire) without a single glitch, then move it back to the Telus DSL line.

    Two days later, the school has no internet connection. Telus tells me "there is no problem with our equipment. It has to be your computer. LALALA WE CAN'T HEAR YOU LALALALA"

    The next month, the DHCP servers *for the entire northern half of the province* go down for almost two weeks(?!?!?!) Telus DHCP leases last for 2 hours.

    Telus advertises "static" IP addresses, but they won't give you one. You have to use DHCP. When I ask a Telus rep what the 'D' in DHCP stands for, they say "well, it's a static IP address, because we say it won't change, unless it does."

    A Telus rep once told my customer "you shouldn't have a firewall." When he asked why, he was told "well, because it can interfere with traffic to your computer."

    My home has Shaw. They've always been courteous, and willing to give me the benefit of the doubt. Even when they did not believe the issue resided with them, they still checked on it.

  440. Re:guilty until proven innocent? by rifter · · Score: 1

    Check out Etree. There's a large community of bands that not only allow but actively support the taping of their concerts. This is a great business model for them, by giving away for free what they wouldn't have made any money off of anyway they get lots of free marketing and since any good musician plays a different show each night, it doesn't cut into album or concert sales. This is how the Grateful Dead became the most successful touring act in history.

    Oh, I know about the Dead, and also Metallica's ironic flirtation with bootlegging. There are, as you say, lots of bands who don't mind. But unless they give permission, you are technically (supposedly) breaking some kind of copyright. I am not sure exactly how that works, but I know lots of concerts actually check for cameras before you go in. Thank you for the link, because I think it is going to be my goal to support more bands who are more free with their work, which fits in with my own philosophy.

  441. ISP nearsightedness, Wrong business model by dokebi · · Score: 1

    For any "unlimited" pricing scheme to work, there has to be a large enough low-usage subscriber population to subsidize the high usage subscribers. Currently, there are a lot more high-usage subscribers than the company can support. This figures, since those who want high speed internet are the tech savvy, so of course those who sign up first are going to use a lot of bandwidth.

    But here is the thing. If you get a *lot* of low-usage customers(the general public at large), by lowering the price (let's say to $25/month), it might be possible to subsidize those bandwidth hogs without limiting them. I think the first company to figure this out might be SBC, with their $30/month plan. Of the phone company knows all about cheap unlimited rates--how many people do you know doesn't have unlimited local calls?

    --
    In Soviet Russia, articles before post read *you*!
  442. Misnomer by BuckaBooBob · · Score: 2, Informative

    Its basic economics and people still think Bandwidth is free... Its not.. Its very costly.. and You have unlimited access but not unlimited usage.

    Its plain and simple how Highspeed works.. They get a Highspeed line and share it among its customers.. Say your highspeed ISP has a 1Gig/sec line and they doll out 1Meg/sec connections. That means that it only takes about 1024 people using the full 1meg that they are portioned out on a consistant 24/7 basis to congest the incomming trunk. say Your paying 40$/month for your connection which is pretty much the going rate for the most part... Do you actually think Any ISP could find 1Gig/s of bandwidth for Less than 40K$ a month.. Thats just Bandwidth charges.. They still need to Feed thier greedy pocket and pay for infastructure upkeep and Support yet too not to mention Advertising Ect..

    There are a few reasons why they do not Publish What they currently consider Acceptable use.. As time goes on What the Typical user uses on the ineternet is going to change.. and Thats what the economics of high speed are about... Typical users.. Another reason why they don't want to publish any numbers be because alot of people have a odd mentality of "They told me I can use up to 20 gig's in a month So I am gonna use it all Dammit!".. In which case They will loose some of thier profitability when alot of people are doing thier best to use thier alotted bandwidth.

    If you think you are getting ripped off by your ISP ask them if they will provide you with a metered connection.. Then Download and Upload as much as you want then take a peek at your bill at the end of the month. I am sure you will be greatful for the unmetered conection you had with its unwritten limit.

    --
    Who needs WiFi when we can have Packet Over Sheep! http://datacomm.org/PoS-InternetDraft.txt
  443. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    indeed... way back in the dizzy you could buy one-sided cable, like some satellite services of today still are.. had to use dialup for your upload packets lol..
    makes the down speed pretty worthless what with ACK packets and all

  444. the meaning of "unlimited"... by Anonymous Coward · · Score: 0

    combining all previous posts into one, the final conclusion is:

    "unlimited" != "some large but defined number"

    Just ask your local mathematician. They will tell you that "infinity" or "unlimited" is not "300", not "300000" and not "3^10000".

    x is smaller than +oo for all x

    Prove me wrong, tell me one number that is equal to or bigger as "infinity" or "unlimited".

    The rest is simple risk management. If you are an ISP, if you offer unlimited access, you are actively and willingly taking a risk. Factor this risk in your calculations, use a safety margin and compare this with your competition. If it then isn't profitable for you to join that market stay out or take a higher risk. But don't expect others to take YOUR risk. BTW that's the reason why you can collect the margin, the premium or whatever you call your earnings. You as an entrepreneur can collect a premium because you have an idea, money and the willingness to take risks. Higher risk, higher premium. No risk, no premium.

  445. bzzzt, email sent by Anonymous Coward · · Score: 0

    Hello Mr. or Mrs. Decameron81 #628548. I have to inform you that I sent a copy of your post to John Ashcroft and George W. Bush. You oppose the concept of "suspected == guilty", what makes you a suspected PATRIOT-opponent and a guilty terrorist. You just committed a thought crime and a team from the Homeland Gestapo is already on its way to pick you up to Guantanamo.

    /me will collect a huge bounty from the $25M "Saddam memorial fund" from TIPS. Sorry for ya, but I'm broke right now. I hope the rumors of gas chambers and crematoriums on Guantanamo were false...

  446. Re:"Abuse" is the new term for "We don't like you" by Monkey · · Score: 1
    The way most dial-up ISP's work is they expect to share the cost of the lines and bandwidth by selling a certain number of accounts per line. They operate on the assumed basis that not everybody is going to be dialed in all the time.

    Your $15 a month (or whatever) you're paying for dial-up does not even come close to covering the cost of the commercial rate phone line that you're tying up. Additionaly the ISP also has to cover the bandwidth, wages and infrastructure needed to make the rest of your Internet connection work. When you're tying up that line 24/hours a day, the ISP is only recovering a small portion of what it is actually costing them.

  447. SBC DSL caps your speed below what they offer by epall · · Score: 1

    I used to get something like 1Mbps on my SBC DSL line. A few months ago, that suddenly dropped to a max of 320Kbps. They say they guarantee 384 at least, but even their own bandwidth meter measures me below that! I emailed them asking what's going on, and have gotten absolutely no response. This isn't exactly my ISP asking me to reduce my bandwidth usage, they're actually restricting me below even what they guarantee.

  448. there is a difference... by h0tb0x · · Score: 2, Informative

    There is a fundamental difference between "unlimited access" and "unlimited bandwidth". A good parallel I think would be the highway system (cars make a great parallel to computers). I can legally hop on the highway and drive for as long as I want(access). I cannot legally hop on the highway and take up every lane on it(bandwidth). What they mean by "unlimited access" means you can surf or play games etc all month long without running out of hours because there are no limits on time used in a month.

    ISP's (as several people have already posted) base their bandwidth needs on an average user. This is common sense - you don't send 6 delivery people to drop off 1 letter. Paying for too much bandwidth would be a waste and likely result in inflated rates as well. The money is better spent maintaining or upgrading the network.

    I work for a fairly large high speed provider and when we go after a "severe" case it's not someone who's downloaded 40gb of data in a month even if our limit is 15gb. Believe it or not but there are users out there who somehow manage to hit well over 120GB's(and more) in a calendar month. These are the people that are using well above and beyond what would be their "fair" share of the available bandwidth. These people are pushing their connections 24/7 which is fine - but they are using every bit of their available pipe - which is not so fine, and it impacts other users as a result - just like if you were to block up every lane on the highway.

    If you want a QOS (Quality of Service) that allows you to use a full 1.5mb for 24/7 of every month with no limits then I would suggest you lease a T1 line and pay what the ISP's are paying for your "unlimited" connection. I think your tune will change quickly enough.
    ---------------

    --
    The phone, the bane of my existance, rings. "Hello, Computer Room" I say, being helpful - BOFH
  449. Real World Example: by Crypto+Gnome · · Score: 1
    320Kbps audio stream (eg high-quality MP3 encoded audio).
    60*60*24=86400 seconds in a day.
    Amounts to something like 2.7Gigabytes.
    Assume you're listening to that no more than 8 hours/day.
    2.7*8/24=0.9 ; so call it "a gigabyte".

    Any/Every day.

    So an individual could (in theory), without significant effort, suck down 1GB of legitimate/legal traffic a day. ie 30GB/month.

    • That does mean 8 hours on the internet (even after school/college/work) every day - but these are SLASHDOT readers, after all
    • And, of course, that doesn't include anything else consuming bits (reading slashdot, trolling for pr0n, email and attachments, playing games, movie trailer downloads, machinima, mirroring OpenSource, downloading ISOs, WindowsUpdates, AntiVirus Updates).
    So, in summary 30GB/month is actually not such a ridiculously unreasonable/unbelievable amount of data that "anyone using that much MUST be breaking some law, somewhere - so lets shut him/her/it down".
    --
    Visit CryptoGnome in his home.
  450. Re:guilty until proven innocent? by aleph+ · · Score: 1
    What legitimate need does a single person have when downloading 40 gigs of data over a short period of time?

    1. Performing routine backups over the network
    2. Copying video files, when editing raw video material
    3. Downloading ISO images of free software
    4. Doing hi-resolution teleconferencing
    5. Accessing large data sets, such as genomics

  451. flatrate isdn by cipherz · · Score: 1

    some years ago before broadband became popular in Denmark, CyberCity had flatfate isdn for those who had to wait for broadband.

    Quick note, in Denmark with modem you pay per minut charges :\

    After a few months they limited the unlimited to 13 hours / day and their system disconnects you if you attempt to be on more than 13 hours / day afaik.

    Just my 2 cents :)

    --
    "Linux is more than an operating system, its a lifestyle"
  452. Re:guilty until proven innocent? by tepples · · Score: 2, Interesting

    What I want to know is why Cable and DSL are always set up [so asymmetrically] ... Alternatively, I'd love to partner with an ISP.

    You answered your own question.

  453. Re:Read the fine print by shaitand · · Score: 1

    The terms of service certainly doesn't prevent false advertising charges. Companies have been slammed for false advertising when the fine print was too fine but present in the ad.

    It doesn't just have to be there, it has to be readable. In a commercial if spoken it has to be hearable, etc.

  454. Like I said, read the AUP. by oneiros27 · · Score: 1
    'Unlimited' may not be 'Unlimited Bandwidth'. It may be 'Unlimited Time' or something else unlimited.

    Normally, when ISPs are quoting speeds, they specifically state that it is a 'up to' whatever speed. There's also what's known as a CIR -- Committed Information Rate, which is the speed they promise that you will always get. However, most companies don't promise a CIR anymore. Most residential connections don't come with any form of SLA [a service level agreement, basically a guaranteed level of service].

    Trust me on this -- the companies have lawyers who have looked over what's required to make sure they stay profitable, and there are very good odds that their actions are legal [although, it may be required for a judge to make the final determination], but it's very doubtful they're just doing this out of the blue.

    I have fought an ISP and won -- when they raised my rates over 100% without notification, but it took me many hours of work to get it all cleared up. [And I switched carriers as soon as I could get a new circuit up, as they refused to file a Covad switch form]

    Right now, I'm using SpeakEasy, and I'm very happy with them, and have refered others to them, but they have covered themselves, so they could shut me off if they felt I was a problem user:
    --
    Build it, and they will come^Hplain.
  455. on cable backbone by Anonymous Coward · · Score: 0

    i live in canada, using shaw cable as the isp. i talked to a couple of the tech support guys just to clarify their perspective and what i found was that DOWNLOADING could be considered mostly unlimited. but because most times it's p2p, that UPLOADS cause the most headache for them. so, for the past 4 months i've been downloading anywhere from 20-80 gigs per month, but limited uploads to about 3-5 gigs per month. this seems to keep them happy. one trick i have seen though is for them to not actually cut you off, but lower your priority to a pittance reducing a cable connection to a 28.8

  456. Re:guilty until proven innocent? by putch · · Score: 1

    a contract implies a responsibility on both parts.

    i agree to pay my bill use the system according to AUP and TOS.

    i expect the isp to provide CLEAR LANGUAGE as to what this policy may be, in terms of usage caps etc.

    i have found most companies are far too happy to advertise one thing and sell another. this is, of course, not limited to isps

    --
    just because I don't care doesn't mean I don't understand!
  457. Re:Read the fine print by loknor · · Score: 1

    I don't know. I just felt like being argumentative. =D

    --

    me karma am bad
  458. Re:Read the fine print by the_mad_poster · · Score: 3, Insightful

    It is reasonable for them to assume that there words will be taken in a reasonable manner.

    Yea, that's why when I see "unlimited" I think it means "unlimited" not "unlimited unless it becomes inconvenient for us". If they don't mean unlimited, they need to say something like "150 hours a month for $49.95" or whatever the actual service is. 150 hours or some mysterious, unknown limit is NOT unlimited, plain and simple.

    But let's not take "Unlimited" to mean something unreasonable.

    I REALLY don't understand where you're coming from or why you think anyone is going to buy this argument. You're arguing this point on quicksand and you're already in up to your neck. Look, whether you're going to admit it or not, unlimited has a clearly defined meaning. It's not ambiguous. They're not saying "lots of access" or "a whole bunch of access", they're saying "unlimited access". Unlimited is a very clearly defined, well understood term. How could I apply an unreasonable meaning to it? Unlimited is unlimited. No limit. None. Zip, nada, zilch. NO LIMIT TO ACCESS.

    Would you assume 'unlimited internet access' means I have unlimited access to whitehouse.gov and could change it to fit my needs?

    Completely pointless and offtopic. You're arguing the meaning of access, not unlimited. Access to the Internet does not automatically grant write privilege to a small portion of the WWW which is only part of the Internet. When they say "access", it's generally understood that they're talking about the ability to connect to their server in order to use the Internet in some capacity. How you use the Internet is not guaranteed by them in any way.

    --
    Alito: A vote for Alito is a punch in the eye to put that bitch back in her place!
  459. Re:guilty until proven innocent? by Hatta · · Score: 1

    Ok, this is what I thought the OP was referring to. Etree has a mailinglist with a bunch of ftp servers with "taper friendly" only music. There's also the Live Music Archive serving legal downloads through http, and Furthurnet which is P2P whitelisted for taper friendly bands. As a side note the hendrix estate has been gracious enough to permit "liberation" of old bootlegs. There are 8 or so shows on furthurnet, that alone makes it well worth the effort imho.

    --
    Give me Classic Slashdot or give me death!
  460. Re:Read the fine print by Azure+Khan · · Score: 1

    And YET, you choose to redefine the word "Access" to mean "bandwidth", even though they are two different words. If your webhost says that your website is 'universally accessible', would that mean they shouldn't implement bandwidth limitations? Explain to me why you believe that webhosts and ISPS would pay different prices for their internet access? Except in rare cases, they don't.

    --

    --- I'm going sane in a crazy world.
  461. Re:guilty until proven innocent? by JoshuaMcKenty · · Score: 1

    Actually, if your ISP is also a local telecommunications company (a CLEC or ILEC), it's not their legal right to deny service to anyone. A CLEC can (and will) quite quickly lose their license to provide services if they fail to provide equal access. This has often been the case with small FTTH (fiber to the home) initiatives - instead of the expected 15% market share, they had demands for service from 85-90% of the customer base, and went bankrupt attempting to provide the service!

    Bottom-line: If you've been disconnected, and your ISP is a CLEC, file a complaint.

  462. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    Would not happen in Japan... Of course it wouldn't be a baseball bat but steel katana!

  463. Re:The Problem with being a Pedantic Semantic Geek by 1iar_parad0x · · Score: 1

    I didn't moderate your post, but I think the excessive sarcasm and over generalization of the Slashdot crowd is what did it for you.

    Incidentally, have you ever been to an all you can eat restaurant. Look at the clientele? Trust me, these legal battles have been fought before. That's why there's some restaurants have signs on their "buffets".

    Although I can understand the complaints of the ISP, I also know this goes both ways. Ever had an ISP (dial up) that won't let you maintain a connection for more than an hour?

    --
    What do you mean my sig is repetitive? What do you mean my sig is repetitive? What do you mean....
  464. Re:Read the fine print by the_mad_poster · · Score: 2, Interesting

    And YET, you choose to redefine the word "Access" to mean "bandwidth", even though they are two different words.

    It's an incidental side effect of what they advertised, not a redefinition of the term. If I hit a bandwidth limit and get kicked off till the end of the month, that interferes with my "unlimited access", does it not?

    Maybe that's not the intent, but when they say unlimited access, that says to me "you can access it as much as you want 24/7". Now, if, for example, they could chop the transfer rate way down on my abusive account, that would be mean, but as long as they didn't bump me, I certainly couldn't argue that they were interfering with "unlimited access". I could whine about my new 28.8k modem connection, but I don't think I'd get a whole lot of sympathy when people realized I was downloading the first two LOTR movies, a Windows XP .iso, and 500 mp3s at the time.

    (BTW: I'm on dial-up... wheeee.)

    --
    Alito: A vote for Alito is a punch in the eye to put that bitch back in her place!
  465. Re:guilty until proven innocent? by shaitand · · Score: 1

    Not everybody with high upload usage is doing anything wrong either. Sharing files isn't illegal, sharing COPYRIGHTED FILES in which the COPYRIGHTS BELONG TO SOMEONE ELSE and you DO NOT HAVE PERMISSION TO SHARE THE MATERIAL with another party is illegal. I can send divx encoded home movies to my mother 24/7 and still be engaging in legitimate activity. Or I could be a business with an offsite backup running that requires me upload immense amounts of data. Or an active kernel contributor who downloads and uploads kernel source numerous times a day.

    upload really doesn't tell you anything about whether or not the activity it's being used for is legitimate.

  466. Re: assymertrical bandwidth offering by shaitand · · Score: 1

    It's real simple. A D3 costs the same whether you use have the upload bandwidth or all of it. The issue is that they want to preserve the upload bandwidth for dedicated hosting etc.

    When you talk about backbone links that are x speed, they are x up and x down simultaneously so are essentially two pools of bandwidth, the up bandwidth and down bandwidth. They have to give some up to make down useful, but not nearly so much, so they give very little and keep the difference for servers and other services that need it. Which is part of why running a server is typically against the TOS for home users. (Kazaa is not morally wrong, but it would in any reasonable sense qualify as a server and therefore IS valid reason to bump a user)

  467. Re:Read the fine print by tonyray · · Score: 2, Insightful

    Please read the fine print. In the communications world "Access" means to connect to. Internet Access is a connection to the Internet. Unlimited Internet Access means that your Internet Access (your connection) is not "time" limited. You cannot interpret it to mean "Unlimited Bandwidth" since clearly all bandwidth is limited.

    To an ISP, bandwidth is volume - not speed. That is because ISP's are charged by the Internet backbone providers for the maximum volume that their connection to the Internet is capable of handling. That rate varies between $150-300 per month per Megabit/sec. If that sounds like speed to you, just multiply it times the number of seconds in a month. $20 = approximately 21 GigaBytes download.

    If you use more bandwidth than you are paying the ISP for at the ISP's cost, expect them to take action because they would save money (increase profits) by kicking your butt out the door.

  468. I wish! by rf600r · · Score: 1

    Tell you what: You give me some reason to cap out my bandwidth for a few months straight and I'll get back to you with the results. How about that?

  469. Parent is troll... by wirelessbuzzers · · Score: 1

    "Unlimited" in this context should mean (i.e. a reasonable customer would interpret it to mean) that the user is not limited by the contract to a given monthly time or bandwidth cap.

    If someone sells you an "unlimited account," and the contract doesn't say anything about 150 hours/month or even about "excessive usage," then they are not within their rights, under that contract, to cut you off or charge you more after 150 hours. If the contract does specify a limit, then the account should not be called "unlimited," because that is deceptive.

    --
    I hereby place the above post in the public domain.
    1. Re:Parent is troll... by EvilAlien · · Score: 1
      Parent was not a troll just because we disagree.

      It seems to me that nobody remembers how Internet access worked before broadband. The marketing-speak for broadband services evolved from that context, and I wouldn't call somebody "reasonable" if they can't understand that historical context in the use of language to describe broadband Internet services.

      I would also challenge the notion that your definition of "umlimited" is reasonable if it only applies to amounts of usage in time and bandwidth, but don't apply to other limits which may exist for any variety of reasons. That understanding of the term, contrary to what is stated in TOS and AUP documents for most ISPs, is self-serving, not due to reason.

      The average customer (notice I'm not using the word "reasonable") is not aware of how technology works, only that it does. They may also be aware that their old dialup account only allowed them 20 hours per week, but their new cable/DSL Internet provider is an "always on" connection. They may be aware of limits on the service such as the amount of email or webpage storage alloted to them (i.e., 10 MB of email storage on the server, 100 MB of webpage storage, etc), limits stated in Terms of Service or Acceptable Use Policies, etc. They should be aware, since they are signing some sort of document which makes reference to those details.

      The point here is that if "unlimited" is applied in an unlimited sense (i.e. not understood within the context in which it came into use), then I'd expect to see a bunch of bitching about how 10 MB of email storage is not enough to hold every single HTML, Flash, and jpg joke email received by a user forever... and 100 MB of webpage storage isn't enough to hold a backup of their harddrive for safe-keeping (because people do try that sort of thing, believe it or not).

      Instead, what we see is bitching about bandwidth limits, which usually relates to people running servers on their residential connections in contravention of most Terms of Service, leeching from USENET, or other activities.

      Do you not see the logical inconsistency in arguing that "unlimited" only applies to monthly/weekly time and bandwidth?

      --
      perl -e 'print $i=pack(c5, (41*2), sqrt(7056), (unpack(c,H)-2), oct(115), 10)'
    2. Re:Parent is troll... by wirelessbuzzers · · Score: 1

      Well, I don't know about these contracts, but my family's specifies nothing about hours/week, but it does specify how much storage you get.

      --
      I hereby place the above post in the public domain.
  470. Fought, well... uh no... by Anonymous Coward · · Score: 0

    But I've emailed them about my shitty 128Kb upload and never gotten any replies back.. ..three times..

    sigh.

    (Charter.Net - Charter Communications - BLOW A GAPING ASSHOLE)

  471. Re:Legitimate use for multiple gigs in a short tim by Anonymous Coward · · Score: 0

    You can't compare the two on asymetrical residential connections. His traffic was outbound, yours was inbound. That being said, when I ran an Fserv on IRC I was maxing out my 384 upload 24 hours a day at times and never heard a peep from my ISP. That was over 3GB per day.

  472. Charter by Anonymous Coward · · Score: 0

    About 1 year ago, I signed up for a Charter Business account : 1.5/ 768 with static ip for 179.00 per month. I actually use this for my business ! 768 is decent enough to host a small site. With out warning, they changed me to 2.0/512. Sucks ! But what am I gonna do ? I hope to get some SPRINT SDSL 1.5/1.5 , but not available yet. You can give all the excuses you want about power this and that.. BS ! This is designed for customers to be consumers and not pushers of content. period. I say cut the home users and all the 13/14 year old kids using kaaza out... if you don't pay for a business account you get ports blocked, bandwidth caps .. all that good stuff. I'm just a small business who actually needs the upload but I have to suffer because of the kiddies. The cost of bandwidth should come down in time.. not go up. When they cut service but you are still paying the same price .. that's an increase in price. But I gues one day everything will be great when we get ONE wire running to our house that gives us "everything on demand" .... cable, movies, internet, radio, power, water, spoons, toliet paper...
    Charter,FSCK YOU !

  473. Re:Comcast counts Newsgrroups EVEN IF YOU PAY by jsbthree · · Score: 1

    I know because I have a letter sitting here in which they say - direct quote follows:

    --quote>
    Excessive bandwidth usage may be the result of many different activities. Activities that could contribute to exceeding bandwidth limitations may include, but are not limited to:

    * Commercial or business applications,
    * Peer to peer networking,
    * Newsgroup downloading
    * file sharing,
    * Streaming music, video
    * Voice and/or video services
    quote--

    Now.. After reading the above I can help Comcast save a more valuable and truly limited resource -- trees. They can cut down of the amount of paper needed to send their obnoxious letters by summing up the above as "broadband" for it pretty much defines what most people consider to be the reasons to actually shell out extra for internet service. So they can reword the whole thing and simply say that using broadband internet contributes to "excessive" usage and to be certain you are not being excessive you should use dialup.

    I live in Nashville where we are fortunate to have competition (I'm having Bellsouth install DSL as a result of this letter and implore anyone else who gets one to do likewise[Speakeasy is also available as are others]).

    The really galling thing is that I already pay double the usual rate not to have to worry about such things. That's correct I was duped into getting a "special" extra high-speed from Comcast a few months ago and they thanked me by sending this letter threatening to cut me off.

    Their letter goes on to say that my level of use exceeded the national median amount by 100%. The national median must by defintiton include dialup or its some made up useless corp speak -- i.e. Comcast has a definition of national median and the rest of the world has another.

    So my crime was to use broadband. Why didn't they just say so??

  474. Re:guilty until proven innocent? by cgleba · · Score: 2, Informative

    There are many different implementations of QoS and some solve different problems:

    * Some give priority to specific protocols or
    ports
    * Some give priority to smaller packets over
    larger
    * Some give priority based on the ToS bit
    * Some just drop packets for "high bandwidth"
    connections and hope IP drops its window size

    There are also about a dozen different ways to do each of the above and each vendor has a different name for it. Thus there is much confusion on this subject and I did not make it clear in my post which I was speaking of.

    The idea is to schedule packets based upon origin / destination IP address rather then by a protocol, port or connection. The simplest schemes such as WRR mentioned above, require little CPU because they are simply round-robin. The down-side to this is that they make the TCP window size thrash. More advanced algorithms use a modified token-bucket scheme and grant a specific number of tokens per second to each IP address it sees.

    In both cases, because it is done by IP and not by protocol or connection, Joe P Hacker can have 1,000 P2P connections going and if Grandma loads a web page, Joe's connections will not slow her down while still giving Joe all the availible bandwidth he wants. If Grandma and Sue down the street load a web page, again they will load fast (slowing down Joe for a second) and then Joe resumes. If Joe loads a web page while he has 1,000 P2P connections, his own connections will drown him out. If Joe P Hacker is running 1,000 P2P connections while Julie is downloading the latest Linux distro and they are the only two on the wire, they'll get equal bandwidth.

    Who cares if the pipe is saturated by P2P people if we can guarantee that everyone else's traffic gets through when they need it?

    So this type of a scheme is not a backbone solution, it is a near-leaf solution. ISPs implement this scheme (or at least should) within regions and then balance their regional routers with another scheme more suited to massive bandwidth.

    Granted, I have never done this in a NAP scenario, however in a company with ~500 employees after proper tuning I never had to worry about any one person downloading too much crap ever again. But as mentioned before, this would not be done at the NAP anyway -- it should be done more towards the leaves.

  475. Cox by iswm · · Score: 1

    Cox advertized "unlimited" bandwidth usage, but as a dug deeper and found the well hidden fine print, it states that when they say "unlimited" they mean always connected, and that there are infact, bandwidth limitations. Although they don't seem to really enforce it. I go over the limitation every month and have yet to recive anything from Cox telling me to knock it off.

    --
    Buckethead
  476. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0
    DRM poopypants Copyright poopypants NOT Fair use poopypants RIAA will rape you poopypants this is childish poopypants buy a T1 poopypants MACs are ghey poopypants why are you reading this poopypants?

    Important Stuff poopypants:

    Please poopypants try to keep posts on topic poopypants .

    Try poopypants to reply to other people's comments poopypants instead of starting new threads poopypants .

    Read other people's poopypants messages before posting your own poopypants to avoid simply duplicating what has already been said poopypants .

    Use a clear poopypants subject that describes what your poopypants message is about poopypants .

    Offtopic, Inflammatory, Inappropriate, poopypants, Illegal, or Offensive poopypants comments might be moderated poopypants . (You can read everything poopypants, even moderated poopypants posts, by adjusting your poopypants threshold on the User Preferences Page poopypants )

  477. Re:I dropped them like a hot potato by Technician · · Score: 1

    Needless to say I dropped them like a hot potato. I mean if you say unlimited, thats unlimited. YOu can't redefine "unlimited" (tho your definition is completely reasonable...

    Unfortunately you did them a favor. The were able to get rid of a high usage user with no hastles. Dial up ISP's love dial up users that call once a day to check their stock quote and e-mail. They hate users that tie up a modem in their modem pool all day. They were easly able to weed out a high usage low profit user.

    --
    The truth shall set you free!
  478. Night time is when I browse by aaron_pet · · Score: 1

    Hehe...
    I don't care what you do with the bandwidth as long as it's not between 1am and 7am... That's my free time! and I don't like it when my streaming video stops working at night only. ;)

    --
    Please use [ informative / summarizing ] SUBJECT LINES
    Flame me here
  479. Re:guilty until proven innocent? by Anonymous Coward · · Score: 0

    Check the financials of your cable company. They all basically have huge debt loads from building out all that infrastructure. The whole point of cable internet is to get more revenue and cut down that debt load. Cable almost put AT&fuckingT out of business, BTW.

  480. Re:Bandwidth throttling and traffic shaping is bes by Anonymous Coward · · Score: 0

    If P2P is taking up 60% of the bandwidth, and SPAM is taking up 60% of the bandwidth (as some ISPs claim), then that's 120% and I should not, at this moment, be able to read Slashdot because there'd be no bandwidth left.

  481. Re: assymertrical bandwidth offering by Anonymous Coward · · Score: 0

    > A D3 costs the same whether you use have the upload bandwidth or all of it.

    Maybe for you it does, but most cablecos are either buying asymmetric bandwidth themselves, or selling their unused upload on a commodity market, or doing hosting (as you mentioned).

  482. Re:guilty until proven innocent? by vDave420 · · Score: 1
    The solution ISPs can use is weighted fair queueing. This ensures that one person does not destroy the bandwidth of another. It is a hell of a lot better then making users worry about how much they download. One such implementation is the Weighted Round Robin qdisc in Linux: http://wipl-wrr.dkik.dk/wrr/ There are other implementations that scale better. I say this every time someone brings up the "scarce bandwidth" issue, but no one ever listens and ISP continue to use draconian way to solve their bandwidth issues that could *easily* be solved with a little algorithm.

    Dude...

    I have been smoking, and even I can see your flawed reasoning.

    It's not that complex, but let's see if I can make it look that way.

    The root problem is that isp has X bandwidth capacity that they have purchased from their upstream provider for $BIG cost

    ISP then sells broadband accounts to C customers.

    This should allow a mamximum worst-case of X/C bandwidth available per user, so ISP can advirtise, say, X/nC to each customer, n>1 to give them a little leeway.

    ISP realizes that $BIG/C is way too large, and that the average customer only uses the equivelent of a maxed out connection for 1/Dth of the day.

    Now ISP can reduce cost to each customer by a factor of D ($BIG/C ==> $BIG/CD), and still kind-of claim that they offer "X/C" (short-to-mid-term burst) bandwidth to each user, by getting D times as many customers (C ==> CD).

    This includes the built-in assumption that each customer only uses X/C for 1/Dth of the day. So although the promised (mid-length-term burst) speeds are X/C, the real (long-term) bandwidth available MAX per customer is X/DC.

    So far, so good:
    users * bandwidth * daily user usage l.t.e. BW available
    (CP) * (X/nC) * (1/D) l.t.e. X

    Now, remove P power users from group of C customers, and let them exceed the "expected" daily usage tremendously. Specifically, assume that they complement the "expected" daily usage exactly (1/D ==> (D-1)/D), for the sake of argument.

    What does the equaltion look like now?

    [ Newbies * BW * usage ] + [ PowerUsers * BW * usage ] l.t.e. total ISP BW
    [ (CD-P) * (X/nC) * (1/D) ] + [ P * (X/nC) * (D-1)/D ] l.t.e. X

    solving for P yields the following:
    P l.t.e. [CD(n - 1)] / [D - 2]

    Unless I screwed up my maths (always possible) this should provide a reasonable estimate for the sustainabily of that model.


    -dave-

    (Note: l.t.e. == Less than or equal to, if it weren't for slashcode)

    --
    The pig browse. With Google. Sigh is to the chicken. Chicken is fool. Giggle. The DailyWTF giggle.
  483. Re:guilty until proven innocent? by milosoftware · · Score: 1

    Probably, the remainder is used to serve up your homepages. I generate most upstream traffic from my homepage, not from my 56k modem...

    (Mine generates about 2GB/month in traffic. So far, my dialup provider hetnet.nl hasn't complained, even though they have a 1GB limit on that)

    --
    Musicians don't die. They just decompose.
  484. Re:Read the fine print by kasperd · · Score: 1

    need to say something like "150 hours a month

    How about at most 745 hours per month :-)

    --

    Do you care about the security of your wireless mouse?
  485. Re:Bandwidth throttling and traffic shaping is bes by BillX · · Score: 1

    This is a good idea - most leeches aren't going to complain too loudly if their p2p traffic doesn't always move as fast as their Web access, or the p2p speed drops during peak hours. Just as long as they are not throttling to something absolutely ridiculous, like 56 BYTES/sec (no joke! My university actually set this...)

    --
    Caveat Emptor is not a business model.
  486. Re:Read the fine print by Ohreally_factor · · Score: 1

    720 hours/30 days would be acceptable here. That's a perfectly reasonable compromise, imho.

    --
    It's not offtopic, dumbass. It's orthogonal.
  487. Re:guilty until proven innocent? by Mr_Silver · · Score: 1
    i.e. 3000/256. As I work for a webhosting company, I know that bandwidth can only be bought symetrically (you can't buy an incomming DS3 with an outboung T-1). So, why do they cap your upload speeds so low?

    I'm sure there is a more technical answer than this but one reason would be to make running a server rather slow which would force you to look at a better (and more expensive) package.

    --
    Avantslash - View Slashdot cleanly on your mobile phone.
  488. Re:guilty until proven innocent? by Vitus+Wagner · · Score: 1

    What legitimate need does a single person have when downloading 40 gigs of data over a short period of time?

    mirror Debian Linux for all eleven architectures, both unstable and testing + dozen of unofficial repositories.

    Why would person need all eleven architectures?

    You don't know which hardware he have. May be he have old UltraSparc or M68K Mac in the attic.

  489. Tiscali: MORE bw than by contract ! by spamhog · · Score: 1

    I got ADSL working at my parents' small office - an architecture firm in a former farm in the nothern Italian plains, near Milan, some 3 miles from the CO.

    Tiscali sells 256kbps for 37 Euro/month flat, including VAT (31 Euro ex-vat).

    The cool part is, they never notice _any_ bandwidth contention, and at off times a megabyte takes ~17s to download: they unofficially get throttled up to 512kbps.

    It may not be particularly cheap or really "broadband", and could be taken away at any moment, but after years of fighting with modems and line noise, this is one of life's simpler pleasures.

  490. Optus Net Australia's approach to Cable downloads by The_Revelation · · Score: 1

    Optus Net in Australia had an interesting idea in one of its previous plans. They stated that 'acceptable use' for their users should be 10 times the average download. So, for a given month, any user could download 10 times the average users download on their cable connection before Optus would step in and say "nah ah. Your doin too much downloading". This was basically their premium plan, and it afforded about 8 gb per month. You could check your download percentage (against the average) using a netstat program provided on the Optus Net server. My friends used this service, downloaded too much and were sent to an interview where they basically had to promise not to do it again and to promise they weren't doing anything illegal. They were later reconnected. At AU$70 per month this doesn't seem to be a very good deal, but it is an interesting approach at stemming piracy... essentially restricting pirates to around the bandwidth legitmate users.... however if a lot of pirates / high bandwidth legitimate cable users are using your system your profit margin is going to drop dramatically.

  491. Re:guilty until proven innocent? by Ex-MislTech · · Score: 2, Informative

    The difference in upstream vs. downstream
    is that data going upstream from their
    network to others is billed higher .

    Also Caching servers download common websites,
    and files and store them on the equivalent
    of a advanced Squid box and requests are
    filled from it vs. going to the true
    source on a remote network .

    Pushing data out to other networks is much
    more costly for them, and thus the upstream CAP.

    Peace,
    Ex-MislTech

    --
    google "32 trillion offshore needs IRS attention"
  492. Ultimate Solution by Ex-MislTech · · Score: 1

    I think the best but hardest solution would be a ISP Coop .

    It would take some CCIE level grey matter to make it happen,
    and to make it affordable you have to buy a huge pipe to
    get the bandwidth cheaper by the dozen .

    Putting in the wired Infrastructure just costs too much, thus
    a solution like Wi-MAX is prolly the best bet for good speed,
    and truly unlimited usage .

    The Cable & DSL providers can dump the 1% that use 75% of the
    pipe, and not even blink due to the HUGE $$$ they will save .

    I am suprised it took them this long to start doing it .

    Does it suck ? Yeah . Is their wording false advertising ? Yeah .

    They will change their Terms of Service, and can do so at any time .

    Internet Coops will become feasible soon, especially in crowded
    areas where ppl are packed in like rats .

    Directional Antenna spraying 72 Mbps like spokes on a wheel ,
    12 antennas , 30 degrees each, cover 360 degree Arc .

    12 x 72 = 864 Mega-bits per sec .

    1,000 customers paying for 1 meg links, $50 a month

    If you can get 2 OC-12's for $50,000 a month ur ok,
    but last time I checked they were more than that .

    Hell a OC-3 is nearly $10,000 a month .

    Peace,
    Ex-MislTech

    --
    google "32 trillion offshore needs IRS attention"
  493. Re:Read the fine print by m0kemon · · Score: 1

    Just a simple question... If anyone would follow *THAT* as is, I would pay for the service and wouldn't be able to take advantage of it. Performance degradation ?? I had a loser on my street that encapped his cable modem and was sucking all my bandwidth.. so that's illegal right ?? OUUU, and another thing, the only way that someone is able to make downloads on cable or dsl without affecting other users performance, is buying CDs and go directly to someone who already has what we want :)

  494. Re:Read the fine print by the_mad_poster · · Score: 1

    Somebody else argued this same point just before you did (probably became part of the page right after you posted, actually).

    See my response to that poster.

    --
    Alito: A vote for Alito is a punch in the eye to put that bitch back in her place!
  495. Europe? by Anonymous Coward · · Score: 0

    first let me make clear: i'm not trying to set up a flamewar between US and Europe.

    When i look to the reactions i read all kind of disconnections from the USA. Now i'm wondering, wasn't this for illegal material? Isnt there an organisation like "customers united" in the USA who have the ability to sue together when they believe they're right? EFF? Why don't you people start uniting and start together against this madness?!

    My DSL ISP is Xs4all with 2048/640 in the Netherlands. Besides cool features like SSH access and a huge Usenet server i have a FUP. I can see what i use since statistics are provided by them. Because they are so transparant, i try to keep my FUP ok. The average usage is 6 GB a month. My total usage is between 30 and 50 GB both up and down. Granted that's a lot more and if i were asked i'd use less but i never get over the 50 GB because that's what i think is my honest limit. Never had a single complaint. With a slightly more expensive DSL account one can get 150 GB a month at 8192/1024 at the same ISP but there's a 175 EUR setup fee and a month disconnection tradeoff plus some other factors which keeps me from doing the change.

  496. Defining Hard Caps by scruffy · · Score: 1
    A lot of you want hard numbers on what you can download/upload, but as other have said, the ISP is trying to be flexible. Using up bandwidth at 2am is not as much of a problem as using it at 2pm. Using up bandwidth in the middle of a weekday might be a problem if the ISP has lots of business customers. Maybe the cable you share with lots of other people is overloaded.

    In other works, bandwidth has widely varying costs depending on when you use it, how you use it, and who you share it with. The ISP cannot create identical networking environments for all its customers at all times. In this kind of variable environment with a finite resource, excessive means that you are screwing it up for everyone else. There really is no easier definition.

    It would be better if the ISPs would simply throttle the excessive customers when the network becomes busy. Or maybe just cut you off midday, saying, sorry, you've caused enough problems today. See you back tomorrow.

    I agree that ISPs advertising "unlimited" are lying. But it is also the case the customers expecting "unlimited" are foolish.

  497. Re:guilty until proven innocent? by TheCarp · · Score: 1

    Well now that i have seen the book review on the web spiders book...

    maybe I am just mining the net for information that is of personal interest.
    (like all of its free porn!)

    -Steve

    --
    "I opened my eyes, and everything went dark again"
  498. Re:guilty until proven innocent? by TheCarp · · Score: 1

    Unlimited means "without limit". It means "If you use this all you want, we arn't going to shut you off because you hit some limit".

    Now its not unlimited bandwidth... the bandwidth is limited by thge equipment. It is unlimited usage of the available bandwidth. That means if I jump on and slam thm at full bandwidth 24 hours a day 7 day s aweek, and it affects other customers... well guess what. Thats not my fault, its their fault for allocating so much bandwith to me and telling me it was unlimited.

    If there is a limit, then they are misrepresenting their service to trick me into becomming a customer. They are falsly representing themselves. They are dishonest. What more do I need to say?

    If they advertise unlimited access for $X then thats what they have to give me. Just like if the grocery store offeres me Y brand canned tomatoes for $.15 in their circular, they HAVE to sell me Y brand canned tomatoes for $.15 - its the law.

    See its one thing if you walk in with one great deal in mind and they convince you to get some other deal. Thats high pressure sales, and as much as I may dislike it and the tricks they often employ to do it, its fine and legal. However when they offer you something that they don't really have (like an "unlimited plan") and sell you something else (ie a "limited plan" under the guise of being unlimited), thats just not legal.

    Call it what you want. False Advertising, "bait and switch". Its a quite simple scam. But in the end thats exactly what it is - a scam. And its not a question of whether it should be legal - we already have laws against this shit because dishonest companies have done this shit for years.

    -Steve

    --
    "I opened my eyes, and everything went dark again"
  499. Re:Who has time to *use* all that downloaded stuff by tyen · · Score: 1

    The implication here is that no one can claim legitimate use of that kind of bandwidth on an individual basis.

    The reality is that it is very easy to show legitimate use of lots of bandwidth. I'll share my individual case as an example. My company is an IBM Business Partner. We provide professional services for over 10 different IBM software products, across five different operating systems, and three different databases. We pull all of our software media and documentation from electronic repositories which we pay an annual subscription to gain access to. Add in patches, version upgrades, and marketing collateral on top of that. For each consultant, pulling over 10 GB of material in a month is not unusual, and it's even more when someone wants to skill up in a new product, which happens all the time if they want to stay alive in this industry.

    For strictly personal usage, I don't use a whole lot myself. Mostly email, though there are a lot of email lists I archive. But I hardly know anyone in the IT industry at least who uses the Net for just personal enjoyment; most people I know consume more bandwidth in their role as a business user than a private individual.

    What I would really like to know is why bandwidth is so expensive in the U.S., even in the urban cores. Even if you are willing to tap directly into a MAP, and take other measures to drop out the middlemen. The wholesale price of bandwidth is much higher than all that dark fiber sitting out there would lead one to believe.

  500. MonsterISP: sleezy 200 hour limit by stripes · · Score: 2

    I live in the boonies, and havn't been able to find decent broadband, or even not-so-decent ISDN (or wireless! Come on, someone get a tower to hit northern Leesburg VA).

    I selected an ISP that resold UUNET's dialup network (and others) at like $14/month for unlimited use. It was MonsterISP (remember, not chosen for it's name, but price and the fact that it was reselling someone else's decent dialup net). I had a FreeBSD box on a dedicated phone line bring up the connection adn NAT the rest of the boxes. After most of a month had gone by the connection dropped for the first time (I may have "borrowed" the line to send a FAX, or it could have been Telco joy). It called back and got "access denied". I tryed some other numbers (including non-UUNET ones) and got the same thing.

    When MonsterISP's customer service people pulled up my records they saw something like 400 hours of usage (two plus weeks on one call) and were puzzled. Apparently "UUNET cuts them off at 200 hours". It was "all UUNET's fault, we can't fix it, but we can deactivate this account and give you another free of charge, you can ring back if it goes over 200 hours".

    Ok, so they made good on trouble another caused me, and did it fast, and promised to do it agian any time it was needed, they get to be the good guys...right? Er. Bull. The problem happened on all the non-UUNET numbers as well. They were keeping track of the hours and denying access, and blaming it on someone else.

    It is very clever sleeze, I mean they get to fix it anytime someone complains, but it discurages folks who want a lot of connect hours because it is a pain to call and get a new acocunt and configure it. More over it is impossalbe to do it when MonsterISP's offices are closed for the night. At the same time it seems unlikely that you would convince a judge or jury that they aren't "making a real effort to give unlimited dial up hours" (well, at least not if they started blaming their own software "it's a bug, but the author quit/can't find it/has better stuff to do" rather then UUNET).

    I ended up with Eskimo North for $22/month. It's actually unlimited. With a gentlman's agreement not to dial back up if disconnected until you need to use the net again. (there is nothing in the agreement that says one can't run NTP which more or less will keep the line pegged all the time...which I actually do because my box has a crappy clock, so the "never wait for dial" is a bonus)

    Still, I wish I could get something with real bandwidth (and latency that doesn't totally suck, which puts DirecTV's stuff out of the running, at least as far as I know).

    1. Re:MonsterISP: sleezy 200 hour limit by himerus · · Score: 1

      I've seen many conversations/topics on this same issue... not directly related to Monster-ISP, but with many others using a Qwest or UUnet backbone for their RAS services. Check this ISP Forum for some ISP specific hourly discussions.

  501. Re:guilty until proven innocent? by danila · · Score: 1

    I hope that quite soon someone will start a movie download service based in a country were copyrights do actually expire. E.g. in Russia where all pre-1970 movies are in public domain (both local and foreign). With current traffic costs these can be uploaded to users for less than 0.2$/movie, which means prices of 1$/film or 10$/month subscriptions might be profitable.

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    Future Wiki -- If you don't think about the future, you cannot have one.
  502. Re:Who has time to *use* all that downloaded stuff by /dev/trash · · Score: 1

    Well DUH.

  503. Re:guilty until proven innocent? by DunbarTheInept · · Score: 1
    Here's your comment:


    A bandwidth hog is using either P2P, running servers or something else. I don't think that this assumption is any wrong, especially since I specified "etc..." ;-)


    That's equivilent to just "a bandwith hog is running something". Since nobody would ever really say such a pointless thing, I doubt your claim that this is what you meant. Hence my comment.

    --

    Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

  504. Re:guilty until proven innocent? by Pieroxy · · Score: 1
    Here's your comment:
    A bandwidth hog is using either P2P, running servers or something else. I don't think that this assumption is any wrong, especially since I specified "etc..." ;-)

    Wrong. That was my answer to your flame about BW hogs not being P2P/server users. Here is my original comment:
    The problem is that 5% of the users are using 90% of the bandwidth (P2P, running servers, etc...).


    As you can see, the "P2P, running servers, etc..." is just here to illustrate the users using 90% of the bandwidth. Illustrate. As an example. How is that pointless?

    It's like saying: I like people that eat a lot of rice (Chinese, Indians, etc...).

    How is that pointless? Pointing out that Indians and Chinese people eat a lt of rice is just here to support and illustrate the people that eat a lot of rice.

    Anyways, enough time wasted trying to explain to you the concept of using an example.
  505. Re:guilty until proven innocent? by DunbarTheInept · · Score: 1


    Wrong. That was my answer to your flame about BW hogs not being P2P/server users.

    1. Here in the real world, I never said that. I said they werent EXCLUSIVLY so.

    2. Here in the real world, people are held accountable to *all* things they say, not just the first post with the rest being ignorable.


    It's like saying: I like people that eat a lot of rice (Chinese, Indians, etc...).

    How is that pointless?


    It would be pointless if you believed that every country in the world contains people eating lots of rice. If, on the other hand, you thought that only a limited subset of countries contain people eating a lot of rice, then listing examples would make sense.

    It's a perfect analogy - you don't start listing things unless you think the list is a subset of the whole. If *everything* qualifies, you don't bother giving examples. Nobody would say, "I like food (bratwurst, rice, tomatoes, etc..)" or "I like nations (China, India, etc...)"

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    Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

  506. Re:guilty until proven innocent? by DunbarTheInept · · Score: 1

    The model that says there must be a divide between consumer and provider is counter to the way the internet protocols actually work. It's not just historical. It's technical. There is no technical reason that a computer sitting in my house can't be a webserver. So the industry invents fake reasons to make an artificial divide that's not really there except for in buerocracy and paperwork. It makes as much sense as saying, "From now on, let's just make it our company policy that Pi is equal to 3.1 instead of 3.14159....etc. It's simpler that way. Yeah, that's nice, but that's not how the underlying system actually works.

    And, just like that, the way the internet actually works, every node is a peer.

    --

    Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

  507. Re:guilty until proven innocent? by Pieroxy · · Score: 1

    1. Here in the real world, I never said that. I said they werent EXCLUSIVLY so.

    My bad. I'm loosing patience explaining to you that 2+2=4.

    2. Here in the real world, people are held accountable to *all* things they say, not just the first post with the rest being ignorable.
    Right. I didn't say anything else. What you did was taking a sentence I wrote out of its context. I was pointing out that it was not my original post and that I was explaining to you - in this 'silly' sentence - my example. Let's take my rice example again:

    I said: I like people that eat a lot of rice (Chinese, Indians, etc...)
    You replied: I am sick and tired of this assumption on the part of people that you can make a fair one-to-one mapping between type of food and the nationality.
    I then replied: I did not make this assumption. I meant that a person eating rice is either Indian, Chinese or something else. I don't think that this assumption is any wrong, especially since I specified "etc..." ;-)

    There, the smiley should have indicated you something: That I did fully understand the stupidity of that sentence, and the fact that it was obvious. I understand that the sentence basically meant: Someone eating rice can be any nationality, which is so obvious, it is stupid to mention. But that was to make sure you did understand that my previous example didn't have the implication you meant.

    Please don't reply.

  508. Re:guilty until proven innocent? by DunbarTheInept · · Score: 1


    My bad. I'm loosing patience explaining to you that 2+2=4.

    And I'm losing patience having it explained to me with a condescending tone that 2+2=5 and how I'm an idiot for not seeing it.

    [The lying mischaracterization of what transpired has been snipped]


    Please don't reply.

    Translation: please allow me to slander you and please roll over and take it.

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    Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

  509. Re:guilty until proven innocent? by IM6100 · · Score: 1

    Actually, asyncronous bandwidth is technically feasible and cost-effective, which demonstrates that the Internet as rolled out in the practical world can and often is 'divided.'

    Add to that the fact that many people don't have a permanent IP address and again, in the practical world clients and servers are 'divided.'

    And many of the security problems experienced on the internet have to do with unmaintained 'services' as opposed to client application faults. If every machine on the net was listening on Port 80 there would be more, not less security problems and cracks going on.

    'The original intent' of the net didn't include protocols like hypertext, so if we're going to fall back on 'original intent' and not the real practical implementation that exists, we'll have to roll things back to pre-gopher times. Then, yes, every system on the net can run a mail server. That's about it. Maybe some FTP as long as it's not very organized. Usenet is out because it started out on UUCP, not TCP/IP.

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    A Good Intro to NetBS
  510. Re:guilty until proven innocent? by IM6100 · · Score: 1

    Correction in above: Asymmetrical bandwidth, not asyncronous bandwidth.

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    A Good Intro to NetBS
  511. New thang by tacokill · · Score: 1

    This is a new thing since the early days. I used to d/l gigs and gigs a day through their system but realize....that was the old days. Most of the ppl in Lawrence had never even heard of this thing called "the Internet".

    Sounds like things have changed - for the worse.

    I know SWBell is the telco up there. Have you considered using them? I have used them where I live now and have zero complaints. Bandwidth has never been an issue and trust me, I've used my fair share (and run servers). To this day, all I've heard from them is "thank you for your payment". Seems like a good deal to me :-)

  512. It's a two way street. by jwo7777777 · · Score: 1
    I would remind the company that along with the implied meaning of "unlimited" there is an implied expectation on my part that they won't oversubscribe the frequency or cable and will increase and upgrade the connection to the backbone as necessary. I'm paying for the service and I have yet to see reports from them on connection quality, availability, etc... An Imaginary One-Sided Conversation w/ My Cable Co.:
    You don't like how much throughput I am using, then throttle my connection back to exactly the rate you sold me. I agreed to pay for a constant maximum information velocity, not a total information volume per month! ....And no!....I am not downloading anything illegal Mr. Cable Company. I like collecting Linux distributions, freeware, shareware, drivers, and more. Additionally your tech people KNEW I had multiple computers behind a router when you installed the service because I called and gave the technician the MAC address and discussed it with him. Oh, you do have a new user agreement posted online? That's nice, but I have yet to encounter one that allows you to make veiled threats without legal repercussion concerning my online activities. Yes, I am aware that my activities may be affecting the quality of other customer's service. But that sir is a technical issue that can be handled technically and does not require termination-of-service threats from you just because my network use patterns do not fit your economic business model of an average broadband subscriber.
  513. Re:guilty until proven innocent? by DunbarTheInept · · Score: 1


    'The original intent' of the net didn't include protocols like hypertext,

    The original intent was to make a system that was extensible in the future. Adding new kinds of data to send is *exactly* the sort of thing that fits the model they were going for. The reason the model only describes how to send streams or packets of bytes is because then ANYTHING can be put on top and not require a rewrite to the whole model. Was it written with hypertext in mind? No. Was it written to be extensible to handle whatever future ideas come along? (of which hypertext was one), abosolutely yes.

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    Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.