$150 for a courier fee? $1000 per "point" of processor speed? $350 document transfer fee? $650 document research fee? $350 document copying fee? $75 long distance phone calls?
If the customers were lawyers and mortgage bankers, I think they did not charge enough. I suggest investigative reporting spend more effort investigating lawyers and financial service companies first.
Centrify is a great product; but, I don't need a "fleet carrier group" solution --most people don't. Installing the SUMWsmb package and configure-fiddling is a "good enough" solution for most; but can be perilous. By native authentication, I mean the SUNWsmb/kerberos/foo preconfigured in a single installation package. This installation will include binaries such as
dsadd computer foo so I can add the host(s) to the domain.
dsquery foo foo foo so I can lookup domain items
...and all the other ds commands.
Native -- as in no AD schema extensions, no Micrsoft Identity server authentication proxies, no Samba reverse engineered "good enough" solutions. If Sun and MS want to prove goodwill, supporting each other's authentication natively is a very good start.
Don't get me wrong, I love Solaris. It's a beautiful OS. We'll always support it.... But our job is to meet our customers needs, not force our favorite technology down their throat.
This customer requests Solaris hosts that can authenticate natively to an Active Directory domain. Yesterday would be a good delivery date.
If I eat too many cheap donuts, will the patch jam with cholesterol?
If the patch does not deliver enough medication, can I take it off and slap it back on harder to make it work?
Can I buy a patch duplexer option which will let me turn the patch over and use the other side?
Since the device will probably be set by default to deliver the maximum amount of medication thru every needle port, can I use WebDrugAdmin to change all the default settings to something more economical?
...management insisted on leaving that system to go with a vendor's solution that used canned products...
Unfortunately, I think your management has had experience with a few of my coworkers -- "solutions" are an excuse to spend money on shiny new hardware/software with a "plan" to implement just as soon as time permits. The "plan" is never fully specified, the techs don't understand the "solutions", the tech manager can't be distracted from exploring new purchases to solve technical issues, and eventually vendor technicians are paid paid by the hour to implement a half backed custom solution. From managements perspective, canned solutions don't have all these uncertainties.
I am not saying you and your coworkers have these types of inadequacies -- but it appears your management has had these types of experiences.
Or better methods to make a sale. Any competent sales manager would teach his sales droids how to use this interaction to sell the customer a more expensive USB backup HDD....which is much easier and less hassle to use.
I am impressed -- your actions and thoughts show a healthy and active amount of paranoia, initiative, and lack of respect for authority. hxnwix for President! Oh, that would never work, you are a realist.
Let nothing be done rashly, and at random, but all things according to the most exact and perfect rules of art.
...and above all things, keep yourself from distraction, and intend not anything vehemently, but be free and consider all things
Microsoft's largest revenue source is Office applications. I suggest Microsoft's attempted fast track of their XML standard and this attempt at OSI appeasement are just distractions. While the vocal majority of the Open Source community impels significant attention towards these distractions, Microsoft is quietly solidifying and extending it's position in the user application market.
Stop chasing every little piece of cheese Microsoft throws in the maze.
He used to be a stutterer; and apparently he still has problems with big words. This is not a tech support problem; we have enough other real work to do.
This statement is mental pollution of the worst kind. You have just ruined my breakfast of beer and oatmeal. Please turn in your badge, laptop, and beer stein at the door.
If I did that today, no doubt I would've been kicked out of school, arrested, and depending on what research was being done on the box, been subjected to extraordinary rendition to flush out my Al Qaeda cell.:-/
That would be getting off easy. I would make you install Windows Updates manually in the student computer lab. insert evil laugh...
hmmm...old enough to be interesting, young enough to be energetic, still incredibly attractive enough to bring millions of male geek fans out of their basements to a movie theater.
1)walk past the office of paper droids. They know better than to ask questions; but the level of panic in their eyes is a good measure of systems status.
2)Walk thru the student computer labs. Techs get the individual systems failures; but larger problems require a different viewpoint. See #3 & #4
3)Pass by or thru the datacenter. EMS has environmental sensors; but they never pay attention to them.
4)Walk most of the hallways. "Facilities management" is a misnomer at best. This provides the status info I never receive on work orders. Especially when talking to the vendors techs doing the work.
This path takes 5-20 minutes each day -- both entering and leaving for the day. Although none of the info I gather is directly system related, all of these items affect the systems. The best intelligence is always gathered on the ground; not thru electronic info.
Which also puts the RIAA on the spot to provide a "reasonable" valuation on copyrights for the purposes of settling. Watching the RIAA place one value on copyrights for defending a legal action and a different value for prosecuting could prove entertaining.
I would suggest that everyone who complains about phone support from Dell stop calling the tech support line. Dell provides on-line chat and email support. If you accurately, logically, and professionally document your troubleshooting steps and your request for parts and/or onsite service, Dell has always shipped the parts or scheduled a site visit on my first request. Half of the support in technical support is the responsibility of the customer to effectively communicate.
The best vendor to choose for your hardware purchases and support is the vendor with which you have an effective understanding of each other thru well understood communication. If your organization's communications strength is papaerwork (**coughlawyers**), use a vendor who functions effectively thru paperwork. If your company has a constantly changing environment, work with a vendor which has the required flexibility to meet your constantly changing requirements.
The computer systems you build provide muliptle methods for managing the business of tech support. I suggest you start using those computer systems more effectively.
It's almost a sick hobby of mine to wait until they hit the $20 as cash tendered key to whip out a little change to prevent getting more change. The panicked, vapor locked, look in their eyes is really a thing of beauty.
Then I tell them how much my change is supposed to be -- and I provide a wrong amount.
Then tell them what denominations they should use -- and make that incorrect as well.
Thus creating sheer terror and paranoia with the panicked vapor lock.
I know that the article was about the UK, but things aren't any better over here in the colonies. Our school system needs reform, and I don't mean the "No Child Gets Ahead" act.
Why else do you think Blair and Bush had all those high level meetings? World leaders need to set an example on how best to equally lower expectations for all our children; and provide a level playing field for all.
I think that we need more of those sorts of classes...Honors (usually you could get AP credit and weighted), advanced (weighted normally), regular, and remidal.
Thus you would create a system which would become a game. Legislators and bureaucrats would create policies to favor rich/politically targeted kids to forward an agenda. Those who actually worked for the grades would be displaced by those who gamed the system better.
Rather, the Universities should use an acceptance method which measures the applicant on a less one-dimensional scale than GPA. Thus, the Universities which expended more effort to find quality students would accumulate a larger student body of quality students.
Slashdot Mirror
$1000 per "point" of processor speed?
$350 document transfer fee?
$650 document research fee?
$350 document copying fee?
$75 long distance phone calls?
If the customers were lawyers and mortgage bankers, I think they did not charge enough. I suggest investigative reporting spend more effort investigating lawyers and financial service companies first.
Damn the moderation....that is the most insightful, interesting, underrated, funny post in years.
But do you remember your Compuserve dial-up login ID?
Only if your box is snatched^H^H^H^H^H^H^H^Hpatched to the network with easy access for everyone who wants a response to their probe.
dsadd computer foo so I can add the host(s) to the domain.
dsquery foo foo foo so I can lookup domain items
...and all the other ds commands.
Native -- as in no AD schema extensions, no Micrsoft Identity server authentication proxies, no Samba reverse engineered "good enough" solutions. If Sun and MS want to prove goodwill, supporting each other's authentication natively is a very good start.
Will WebDrugAdmin send me email when I am low?
If I eat too many cheap donuts, will the patch jam with cholesterol?
If the patch does not deliver enough medication, can I take it off and slap it back on harder to make it work?
Can I buy a patch duplexer option which will let me turn the patch over and use the other side?
Since the device will probably be set by default to deliver the maximum amount of medication thru every needle port, can I use WebDrugAdmin to change all the default settings to something more economical?
I am not saying you and your coworkers have these types of inadequacies -- but it appears your management has had these types of experiences.
Mod +1 inventive. Mod -1 paranoid. Mod 1 qubit -- both mods are equally true.
I am impressed -- your actions and thoughts show a healthy and active amount of paranoia, initiative, and lack of respect for authority. hxnwix for President! Oh, that would never work, you are a realist.
Stop chasing every little piece of cheese Microsoft throws in the maze.
He used to be a stutterer; and apparently he still has problems with big words. This is not a tech support problem; we have enough other real work to do.
hmmm...old enough to be interesting, young enough to be energetic, still incredibly attractive enough to bring millions of male geek fans out of their basements to a movie theater.
2)Walk thru the student computer labs. Techs get the individual systems failures; but larger problems require a different viewpoint. See #3 & #4
3)Pass by or thru the datacenter. EMS has environmental sensors; but they never pay attention to them.
4)Walk most of the hallways. "Facilities management" is a misnomer at best. This provides the status info I never receive on work orders. Especially when talking to the vendors techs doing the work.
This path takes 5-20 minutes each day -- both entering and leaving for the day. Although none of the info I gather is directly system related, all of these items affect the systems. The best intelligence is always gathered on the ground; not thru electronic info.
Which also puts the RIAA on the spot to provide a "reasonable" valuation on copyrights for the purposes of settling. Watching the RIAA place one value on copyrights for defending a legal action and a different value for prosecuting could prove entertaining.
Anyone know what the physical form factor specifications are?
The best vendor to choose for your hardware purchases and support is the vendor with which you have an effective understanding of each other thru well understood communication. If your organization's communications strength is papaerwork (**coughlawyers**), use a vendor who functions effectively thru paperwork. If your company has a constantly changing environment, work with a vendor which has the required flexibility to meet your constantly changing requirements.
The computer systems you build provide muliptle methods for managing the business of tech support. I suggest you start using those computer systems more effectively.
Display Quota
Then I tell them how much my change is supposed to be -- and I provide a wrong amount.
Then tell them what denominations they should use -- and make that incorrect as well.
Thus creating sheer terror and paranoia with the panicked vapor lock.
Why else do you think Blair and Bush had all those high level meetings? World leaders need to set an example on how best to equally lower expectations for all our children; and provide a level playing field for all.
Thus you would create a system which would become a game. Legislators and bureaucrats would create policies to favor rich/politically targeted kids to forward an agenda. Those who actually worked for the grades would be displaced by those who gamed the system better.
Rather, the Universities should use an acceptance method which measures the applicant on a less one-dimensional scale than GPA. Thus, the Universities which expended more effort to find quality students would accumulate a larger student body of quality students.