Slashdot Mirror

An anonymous reader quotes a report from Washington Post: In a significant advance toward creating the first "designer" complex cell, scientists say they are one-third of the way to synthesizing the complete genome of baker's yeast. In seven studies published Thursday in the journal Science, the researchers describe how they built six of the 16 chromosomes required for the yeast Saccharomyces cerevisiae, altering the genetic material to edit out some genes and write in new characteristics. The chromosomes generated this time represent the largest amount of genetic material ever synthesized, and the new Sc2.0 cells are substantially different from their natural, or "wild type," relatives. Among the most significant of these new features is a program the scientists called "SCRaMbLE," or "Synthetic Chromosome Recombination and Modification by LoxP-mediated Evolution" (scientists are congenitally disposed toward convoluted acronyms). The program allows scientists to rearrange elements within the genome to generate new and potentially useful permutations. Whereas many of Boeke's peers labor for years in the lab trying to genetically modify organisms, the SCRaMbLE system "lets the yeast do the work and lets the yeast teach us new biology," Jef Boeke, director of New York University Langone's Institute for Systems Genetics and an organizer of the project, said. It's like a version of the lottery in which you can continuously and instantaneously roll new numbers until you get a result you want. Other innovations in the Sc2.0 genome include the removal of duplicate bits of genetic code and the addition of short genetic sequences that distinguish synthetic chromosomes from their natural counterparts. Unlike other synthetic organisms, the engineered yeast is a eukaryote -- a complex cell with diverse internal structures, just like the cells in the human body. It has more genetic material than the bacteria synthesized by the Venter Institute and Harvard projects.

mikejuk (1801200) writes "A recent paper, 'Intriguing properties of neural networks,' by Christian Szegedy, Wojciech Zaremba, Ilya Sutskever, Joan Bruna, Dumitru Erhan, Ian Goodfellow and Rob Fergus, a team that includes authors from Google's deep learning research project, outlines two pieces of news about the way neural networks behave that run counter to what we believed — and one of them is frankly astonishing. Every deep neural network has 'blind spots' in the sense that there are inputs that are very close to correctly classified examples that are misclassified. To quote the paper: 'For all the networks we studied, for each sample, we always manage to generate very close, visually indistinguishable, adversarial examples that are misclassified by the original network.' To be clear, the adversarial examples looked to a human like the original, but the network misclassified them. You can have two photos that look not only like a cat but the same cat, indeed the same photo, to a human, but the machine gets one right and the other wrong. What is even more shocking is that the adversarial examples seem to have some sort of universality. That is a large fraction were misclassified by different network architectures trained on the same data and by networks trained on a different data set. You might be thinking 'so what if a cat photo that is clearly a photo a cat is recognized as a dog?' If you change the situation just a little and ask what does it matter if a self-driving car that uses a deep neural network misclassifies a view of a pedestrian standing in front of the car as a clear road? There is also the philosophical question raised by these blind spots. If a deep neural network is biologically inspired we can ask the question, does the same result apply to biological networks? Put more bluntly, 'Does the human brain have similar built-in errors?' If it doesn't, how is it so different from the neural networks that are trying to mimic it?"

FooAtWFU writes "Some clowns and jokers over at 4chan thought it would be a funny idea to put together a web page for a programming language named 'C Plus Equality' as a parody of feminism, dismissing OOP as 'objectifying' and inheritance as "a tool of the patriarchy". But this parody was apparently too hot to host at Github, which took down the original Github repository after receiving criticism on Twitter, prompting a backlash and inquiry into the role of free speech and censorship on Github's platform. The project has since found a new home on BitBucket, at least for the time being." Comments on an article describing the research which sparked the parody call the parody's language "fake," and compare it to the 1996 Sokal affair. (It also reminds me a bit of Jesux.)

New submitter Enokcc writes "In a series of research articles it was claimed that a famous system of nonlinear differential equations originally used to model atmospheric convection can also be used to model changes in human emotions over time. It took an amateur in psychology with a computer science background to notice how extraordinary these claims were, and with the help of experts on psychology he has now published a critique. The latest of the questionable research articles (with 360 citations) is now 'partially withdrawn.'" Notably, skeptic Nick Brown's paper is co-authored by Alan Sokal, famous for exposing nonsense by less diplomatic means.

theodp writes "Back in 2006, a post on Jeff Han's multi-touch screen technology — a real TED crowd-pleaser — gave Slashdot readers a taste of the iPhone and iPad future. Han spun off his NYU Research into a company called Perceptive Pixel which, among other things, gave the world CNN's Amazing Magic Wall. On Monday, Steve Ballmer announced that Microsoft is acquiring Perceptive Pixel, which not only means you'll be able to run Windows 8 on an 82-inch touchscreen, but that the Apple v,. Motorola Mobility lawsuit is about to get more interesting!"

hogghogg writes "The GALEX spacecraft (surveying the Universe in ultraviolet wavelengths at which the atmosphere is close to opaque) is coming to the end of its budget life, but it hasn't finished imaging the entire sky and is still (fairly) functional. A group at Caltech wants to keep it running, so NASA is considering transfer of ownership under the Stevenson-Wydler Technology Innovation Act, which 'allows the transfer of government-owned excess research equipment to educational institutions and non-profit organizations.' Many NASA missions are terminated for budget reasons at the end of a prescribed period, even while the hardware is still highly functional. Although this is the first-ever transfer from NASA of a functioning satellite, maybe this is just the start for a class of privately run astronomical and Earth-observing facilities in space?"

MBCook recommends Kacie Kinzer's tweenbots page, which documents some of her experiments with small, anthropomorphized robots that need help. Kinzer is writing a thesis (at the Center for the Recently Possible) centered around investigating whether people in New York City will help a cute little robot to get where it's going. "Tweenbots are human-dependent robots that navigate the city with the help of pedestrians they encounter. Rolling at a constant speed, in a straight line, Tweenbots have a destination displayed on a flag, and rely on people they meet to read this flag and to aim them in the right direction to reach their goal."

mattrandy123 writes with news that scientists from NYU and Utrecht University have discovered ordinary plant cells can fulfill some of the same regenerative functions previously attributed to stem cells. Quoting: "In the study, the researchers cut off the plant's root tip, thereby excising the stem cell niche, and examined the return of cell identities by measuring all gene activity. The results suggested that stem cells returned quite late in regeneration after other cells were already replaced. The researchers then used mutant plants in which the stem cell niche no longer functions to confirm their initial observations. Despite the absence of the stem cell niche, the plant's ordinary cells worked to regenerate all the major tissues constituting the root tip — a process that began hours after it had been removed. However, researchers found that plants without functional stem cell niches could not resume normal growth, showing that other cells did not replace all functions of stem cells."

Slashdot regular Bennett Haselton summarizes his essay by saying "Spammers really do lie more often under oath than other parties in court (surprise). Judges and prosecutors could promote respect for the law by cracking down on it, and maybe make a dent in spam in the process." Read on to learn of his experiences with (shocking!) spammers who lie in court.

I'm sure everyone feels like their opponents in court are the most reprehensible liars that ever walked the face of the Earth. But these instances seem unusually clear-cut even for a courtroom:

• When I sued one Ohio company for sending me spam, they sent a letter to me (and, when that didn't work, to the court) claiming that someone had dropped a business card in their box at a trade show with an e-mail address one letter different from mine, and they must have mis-read the address when typing it in. They didn't know that after I first got their spam, I called them pretending to be an interested customer, and tape-recorded a conversation with their advertising manager, pretending to be impressed and asking him how he did it (I was in Arizona, so it was legal to tape the call). He admitted that he used a program to scrape e-mail addresses from Web pages into a list and spam them from his desktop.

• A spammer who lived in Washington appeared in court and claimed that he had never sent the spam in question and wouldn't know how. I then produced a tape recording of another conversation in which I had talked to him on the phone, again pretending to be an interested customer, and he talked about sending the mails from a server in China to make it harder for people in the U.S. to block them.

• One company called "Lions Pride Enterprises" actually sent a representative from out of state to tell the judge, "I can tell you, under penalty of perjury, that we looked up the address bhas (at) speakeasy.net in our records, and verified that he had signed up for our list via confirmed-opt-in" (this was right after he explained to the judge, more or less accurately, what confirmed-opt-in meant). Except the mail hadn't been sent to bhas (at) speakeasy.net, the headers showed it was sent to bennett (at) peacefire.org and then forwarded to bhas (at) speakeasy.net. Presumably the spammer just looked at the first address they could find in the headers and assumed that's the one they had mailed, and claimed that address had "opted in." (Much later, this same company apparently branched out into infecting people with spyware.)

• A spammer from Michigan called in to the court hearing by phone, to defend against charges that he'd sent me a spam advertising credit card processing services, and claimed, "I don't even sell merchant accounts." (He lost, due to inconsistencies in his story -- the judge in that case was unusually tech-savvy.) A few weeks later, the same guy sent me another merchant account spam, so I sued him again, and this time he called in to the court hearing (with a different judge) and admitted that he'd sent the spam, but claimed it was legal. I tried to challenge his credibility on the grounds that he'd testified under oath earlier that he "didn't even sell merchant accounts," but the judge said I wasn't allowed to bring that up.

Meanwhile, I've sat through dozens of other people's Small Claims cases, and I've never seen anyone in a non-spammer case get caught really, brazenly lying under oath. Of course, it always seems more egregious when it's your opponent -- but I probably would have noticed if someone had gotten tripped up by a physical document or a recording of their own voice.

The traditional cost-benefit analysis of prosecuting people who lie under oath in a civil trial is that it's just not worth it. The King County Prosecutor's office responded to my inquiry to say they could not recall any instances of someone prosecuted for perjury committed in a civil case. It is not true, by the way, that civil perjury is never prosecuted — when this assumption was making the rounds in 1998 during the Clinton perjury controversy, Professor Stephen Gillers of NYU published a list of counterexamples -- but he conceded in an e-mail that it's nevertheless highly unlikely. Perhaps this makes sense for most trials, where parties come from a general population that includes some honest people and some dishonest people, and even dishonest people often just bend the truth to a degree that outright lying would be hard to prove. (Although I still think it's possible that the costs of prosecuting people who lie under oath in civil cases, might still be outweighed by the benefits of having everyone be scared into being a little more truthful in court proceedings.)

But spammers are different. In the U.S., all spammers are liars — either they are lying to their hosting provider about what they're doing, or, if they have a secret agreement with their provider to avoid getting kicked off, they are complicit in their provider lying to the rest of the world by claiming that they don't allow spam to emanate from their network. (I'm assuming that 100% of U.S. providers at least claim not to allow the sending of spam. This may not be true of the entire world.) Those lies in themselves can't always be punished in court — I can't sue a spammer for lying to their service provider — but I think that courts just haven't realized that all spammers are liars to some degree, and they're more likely than average to lie under oath. This may make the cost-benefit analysis different in the case of prosecuting spammers who get caught lying. You wouldn't need a "spammer perjury law"; there are already laws against perjury, if judges wanted to enforce them.

Courts could start with deterrents that don't cost anything. All judges start out their Small Claims hearings by laying out the rules. Some of them include some very stern admonitions about parties not interrupting each other or the judge (one judge, who possibly had a bad morning, started the afternoon session by threatening to have anyone thrown in jail who argued with him). But I've never seen a judge say anything about being strictly required to tell the truth under oath, with penalties for lying that theoretically include jail time. And if someone does get caught lying, the judge could reprimand them as strongly as possible and stop just short of recommending a criminal prosecution. "Oh, wow," you're laughing, "a stern reprimand! That'll teach them!" But that's what judges do to people who interrupt the judge or each other, and it does get people's attention.

In the examples above, what was surprising was not that the spammers lied to the court but that the judges seemed so blasé about it. In the first case, I had gotten spammed by an Ohio company called SAY Security. After I filed the Small Claims suit and served the papers on them in the mail along with a copy of the spam, I got an e-mail from the owner, Jason Szuch, claiming that they had received a business card at a trade show with 'bnas (at) speakeasy.net' handwritten on it, and accidentally replaced the 'n' with an 'h', and that's how I had gotten their mail. They later made the same claim in a letter to the judge. At the trial, SAY Security didn't show up, so I first pointed out that the e-mail had been sent to bennett (at) peacefire.org and automatically forwarded to bhas (at) speakeasy.net, so it was another case of the spammer mis-reading what address it was sent to, and coming up with a story after the fact. I also had a recording of a conversation with SAY Security's advertising manager, in which he explained how he used a program called Email Extractor to scrape e-mails from Web pages and send the ads.

At that point, the judge thought he had me: You're not allowed to record phone calls in Washington without the consent of all parties. I told him that I knew this, which is why I had made the call and recorded it while I was visiting my Mom in Arizona, which has no such law (and neither does Ohio, which was where the other party was — in order to secretly tape a phone call, it has to be legal in both the caller's state and the call recipient's state). The judge still said I couldn't use it as evidence in Washington. This raises an interesting question. My understanding is that the rules of evidence in Washington don't say "You can't use a secretly taped phone call as evidence." They say, on the one hand, "You can't secretly tape a phone call in Washington," and on the other hand, "You cannot use evidence that was obtained illegally" — but if the call was taped in Arizona and then brought to Washington, it wasn't obtained illegally. I compared it to winning money by gambling in Vegas and then bringing it to Washington to pay the Small claims filing fee — what difference does it make that gambling is illegal in Washington? Oh well, different judges probably would have come to different conclusions on that.

But the real point is that even if the judge did think the recording was inadmissible, couldn't he have still said something like, "Well, if the court did admit this evidence, and if these defendants were here, then they could very well be arrested for perjury — if they were here, I'd tell them that they just had a really close call." At least for the benefit of everyone else who was in the courtroom, waiting for their case to be heard — send a message that the court does care if you get caught lying. As it was, he just shrugged it off, and I got a default judgment since SAY Security didn't show up.

The second case was against a spammer named Joe Spies, who did live in Washington, and who came to court claiming that he didn't know how to send spam and had never made anyone an offer to send spam for money. Again, I had a recording of a phone call in which I pretended to be an interested customer, and he said he could send "5 million e-mails for $500" from a server in China. (This time, since both parties were in Washington, I used a phone number I had specially set up so that people who called it would hear a disclaimer saying "Your call may be monitored or recorded," before it forwarded to my home phone.) Judge Karlie Jorgensen said that even with that phone call, there was not enough evidence that the defendant had sent the e-mail. (This was also the case that I wrote about when I filed a motion with the middle two pages stuck together in the center, and after the motion was denied, I went to the courthouse and saw that the pages were still attached, so I knew that she hadn't read it.)

Lions Pride Enterprises was the other company who sent a representative claiming that they had sent the mail to bhas (at) speakeasy.net and saying, "I swear under penalty of perjury [he was already sworn in, but repeated it presumably for dramatic effect] that I checked personally, and the address bhas (at) speakeasy.net subscribed to our list via verified opt-in," even though the mail had actually been sent to bennett (at) peacefire.org. This was my first spam case, so at the hearing I stuck to my script and I didn't think to point this out to the judge. But if the courts took a harsher view of defendants lying under oath, maybe it would have been worth the time to write a letter to the judge later after I realized the defendant had lied. (In theory, you can be prosecuted for lying under oath even if it's not discovered until after the original trial is over -- since "in theory" is the only place where spammers are punished for lying under oath anyway.)

Finally, in May 2008, a spammer in Michigan named John Tucker called in to a court hearing in which I'd sued him for sending me more spam advertising merchant accounts, as well as the company, Pivotal Payments, on whose behalf he was sending the spam. Tucker admitted that he had sent the spam but claimed that Pivotal Payments had nothing to do with it, at which point I attempted to discredit him by bringing up what he'd said at the last trial:

Me: I wanted to address something that Mr. Tucker said. He sent the faxes saying that he sent this e-mail but he doesn't think it's a violation. But he has stated under oath, to the court, at one point: "I don't even sell merchant accounts." Now I want to introduce that statement because there's a specific rule in the Rules of Evidence, ER 801, which says--
Judge Eiler: Well, don't quote the Rules of Evidence at me. The Rules of Evidence do not necessarily apply in Small Claims Court. If I were to apply the Rules of Evidence, we would have hearings that lasted about 25 seconds. So, don't quote to the rules of Evidence. If you think there's something that you want to tell me, tell it to me straight out.
Me: All right. I want to challenge the credibility of John Tucker as a witness, because he has in the past said under oath in court, "I don't even sell merchant accounts."
Judge Eiler: Did he do it in this court?
Me: Yes.
Judge Eiler: Did he do it today?
Me: No. It was under oath.
Judge Eiler: Well, while you may tell me it's under oath, it wasn't in front of me, I'm not going to hear it. Move on.
Me: Well--
Judge Eiler: Move on.
Me: Do you want the audio?
Judge Eiler: Do you want to move on?

Now there's an odd statement -- "If I were to apply the Rules of Evidence, we would have hearings that lasted about 25 seconds." In Small Claims, the Rules of Evidence are sometimes relaxed in the other direction -- evidence that would be excluded from a regular trial is sometimes allowed to be presented -- but what's the point of making Small Claims more restrictive, excluding evidence that is explicitly allowed under the rules?

Largely on the basis of John Tucker's testimony absolving Pivotal Payments, and their claims that they refused to pay him once they found out he was spamming, I didn't get a judgment against them (I did get another judgment against John Tucker, although I doubt that he has any assets). Later John told me on the phone that Pivotal Payments did pay him the money they owed him after the trial, in accordance with their agreement with him that he would get paid once they were dismissed from the lawsuit. If that's the case, then they lied under oath, too.

This was the same Judge Eiler who, in an earlier case, said that an e-mail "didn't quite have the earmarks" of "spam" sent in bulk, when the e-mail said "I run the web site Work At Home Business Opportunities [...] Please post a link to my site as follows...". The Commission on Judicial Conduct formally reprimanded her in 2005 for being rude to plaintiffs representing themselves; she is currently facing charges for the second time for the same issues, including "preventing pro se litigants [i.e. people representing themselves] from fully presenting their testimony or their positions in court." The CJC receives hundreds of complaints every year about rude and inappropriate behavior by judges, and rejects 97% of the complaints. For a judge to get on their radar even once is an achievement; to do it twice probably warrants a steroids test.

But with regard to laxity towards spammers lying under oath, she is indeed no worse than any other judge. Although Professor Gillers's article showed it's not true that no one is ever prosecuted for civil perjury, it's no wonder that people think that's the case, based on the rarity of prosecutions, combined with the outcomes of the two famous cases that people have heard about. Bill Clinton was disbarred from practicing law before the Supreme Court and had his Arkansas law license suspended for five years, but was never prosecuted; Kwame Kilpatrick was heavily criticized for lying under oath, but only went to jail for violating the terms of his bond. The defenders of both men had a point that even if they lied under oath in a civil case, hardly anyone else ever got punished for that.

In fact, I don't think all perjurers should be prosecuted — Clinton and Kilpatrick were lying to cover up extra-marital affairs, after all. When Clinton was asked during Paula Jones's sexual-harassment lawsuit whether he had ever had a sexual relationship with any other subordinate, if he had answered "Yes" out of the blue and voluntarily spilled out all the lurid details about Monica Lewinsky, wouldn't you have thought, "Dude, you could have just said, 'No'"? They probably shouldn't have gone to jail for perjury. But the mud-slinging they endured, as partisan as it was, at least reminded everyone that a rule had been broken.

The judicial branch can instruct judges at all levels to take perjury in civil cases seriously — at the very least, judges should act angry when someone gets caught lying under oath, at least as angrily as they act when someone interrupts them. That promotes respect for the rule of law, and it doesn't cost anything. And if some parasite like a spammer gets caught lying, prosecutors may be doing the world a favor by pressing criminal charges against them.

In other words, I agree with Thomas Sowell, who responded to defenders of Bill Clinton who said that "everybody" lies about sex: "Everybody urinates every day, but if you do it in a court of law, you will be arrested. And then you will be tried by a jury of your PEERS." OK, I made the last part up.

Fishbat writes "In a cutting message to the Foundations of Mathematics mailing list, Stanford's Vaughan Pratt has pointed out an elementary mistake in the recently announced proof that Wolfram's (2,3) machine is universal." Update: 10/30 04:18 GMT by KD : Ed Pegg Jr. from Wolfram Research points to this response to Dr. Pratt's note, which has been submitted to the FoM mailing list but has not yet appeared there due to moderation.

An anonymous reader writes, "PC manufacturer Acer is complaining that Microsoft has jacked up the price of Vista, and that the basic versions are so basic no one will ship them. Since the collapse of the Microsoft anti-trust case under the Bush administration in 2001, manufacturers have no choice but to accede, adding hundreds of dollars to the cost of each PC. With Gates now proclaiming victory over European regulators, Microsoft once again seems unstoppable. But Microsoft had drawn itself close to the Republican Party. With the Republicans now evicted from the House and Senate, is it time to look at the Microsoft anti-trust suit? Could Microsoft be compelled to lower its inflating Vista prices, or to open their tech or even supply funding to Linux-flavored Windows such as Wine? What do Slashdot readers think about the likelihood of another go at breaking up the Windows monopoly?"

We posted Jay Rosen's Call for Questions on September 25. Here are his answers, into which he's obviously put plenty of time and thought. This is a "must read" for anyone interested in the growing "citizen journalism" movement either as a writer/editor or as an audience member -- and please note that Rosen and many others say, over and over, that one of the major shifts in the news media, especially online, is that there is no longer any need to be one or the other instead of both.

1) Where do you see newspapers' role in this?
by Stick_Fig

First off, my credentials: I'm the former employee of an experimental newspaper, Bluffton Today, located in Bluffton, South Carolina. It's an exciting place, let me tell you. The focus has been on reverse publishing but at the same time tempering blogs with traditional journalism. The staff still writes articles; they still edit heavily. They use the web only to the degree where it doesn't dip into libel and slander and builds on its strengths. My question to you is, do you think Bluffton is on the right track? It felt like, in the 15 months I was there, they definitely were, but I'm a biased party. I left thinking, "If only newspapers did more of this..." I know what I'm betting the farm on in my career, and it isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. Rather, I feel that it's important to look at both sides and find how they can work together, because God knows there's some 60-year-old editor somewhere who won't look at Bluffton as anything more than a gimmick. I'm gonna be that guy in the newsroom fighting the good fight to get more untraditional voices into the the paper in more places than the editorial page.

Rosen:

Bluffton Today (Bluffton, SC is near Hilton Head Island) did several things that were important to try in 2005. They said the editorial engine would be the online edition; it would "produce" the printed paper. This is the opposite of how newspapers did things for the first ten years of their Web lives. They just re-purposed the content from the print edition, and called that an "online newspaper."

By reversing what's primary in production you change head sets in the newsroom because a professional newsroom engineers everything--including the talents of its employees--around the production ordeal. The "daily miracle" it was once called, because making the newspaper required such a fantastic act of just-in-time coordination. Many things had to be routinized for the miracle to occur. (Including ideas about journalism and the user's place in it.)

Steve Yelvington of Morris Digital Works, who worked on the Bluffton Today site, called it an "inversion" because content would flow from the Web to print rather than vice versa. The editorial engine should be the more interactive one, in which more of the community can participate. The goal was a virtuous circle. "Community conversation feeds professional journalism. Journalism feeds conversation. And around, and around." I think there is something to that idea.

How well it works is for people in Bluffton to address. I like that Bluffton Today tried to go Lessig on the news industry. It ditched the read only platform and re-built on read/write. Yelvington said at the launch: "Everyone gets a blog. Not just staffers, but everyone in the community. LeMonde (France) and the Mail and Guardian (South Africa) are doing this, too." Giving everyone a blog may be an obvious idea. But it's a different track. "Everyone gets a photo gallery. Everyone can contribute events to a shared public community calendar...." The site was built on Drupal technology. It had free classifieds. It was different.

If the experience of doing Bluffton Today has tempered some of that initial boldness, that's as it should be. I'm not surprised that the staff still writes articles; they still edit heavily. A web-to-print, highly-interactive, low barrier to entry, read-write, everyone-contributes newspaper is still a daily production headache. Articles, photos, headlines, and ads have to come together. Unedited, the site would have almost no value, although it can have unedited parts with high value.

"It isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. It's important to look at both sides..." I agree with that, Stick. My new adventure, NewAssignment.Net, is a hybrid site for that reason. (Pros and amateurs collaborate on reporting projects.) In January of 2005 I wrote Bloggers vs. Journalists is Over for the same reason.

Bluffton today was a first wave attempt at innovation. Today initiatives like that face some second wave facts. Bringing capacity online does not itself create activity, so if you're counting on user activity, you better come with more than nifty new capacity. Create more writers and suddenly you may need more editors. "The conversation feeds journalism, journalism feeds the conversation" is a powerful idea, but we are several steps away from knowing how it works to create a live, intelligent filter in the newsroom.

There's just a long way to go. But yeah, you were on the right track working for those guys. Deeply so.

2) How to Get More Respect
by NewYorkCountryLawyer
I am convinced that online media have made a huge contribution to getting out the truth when the corporate media are seeking to suppress the truth. While there are a growing number of people aware of this phenomenon, reports in the 'blogosphere' just do not get the same respect and currency received by reports in the 'major' or 'corporate' media. What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large?

Rosen:

Well, "suppressing" the truth is not how I see the failures of modern journalism, or of our current press. I think it's bigger than that.

Bob Woodward, who is in the news this week, is at the top of the reporting game, an industry unto himself. In two books, Bush at War and Plan of Attack, he failed to tell the truth about the Bush White House because his methods were not up to the obstacle they met: an administration that had broken through all the reality checks normally placed on a president and his closest aides. One by one these measures came under abnormal stress. The policy-making process used by presidents got subverted. The normal channels for sounding out opinion were just disowned. The intelligence community came under extreme stress when asked to supply facts for a decision already made.

A Congress controlled by the same party was expected to go along, which meant accepting the president's definition of reality. Oversight got evacuated. The normal tensions with the press were driven deeper: keep them back, keep them out, tell them nothing, tear them down. If someone does break a story from inside you immediately punish and isolate anyone who spoke to the reporter. You make them disown their words. You make them repent.

This is the story Woodward missed because he got inside it, so to speak. Ron Suskind, one of the few in Washington who did not miss that story, called it "the retreat from empiricism." To me, it's the big narrative yet to come out about the Bush White House. Attack Without a Plan was too crazy to be credible to Woodward. So he wrote Plan of Attack instead. I haven't read his new book yet, just the reviews and excerpts. But from early accounts, State of Denial is his attempt to get back the ground he lost, despite having the best access.

Woodward didn't "suppress" the story. Rather, he couldn't imagine it. Those are the kinds of failures that interest me. Sometimes things are suppressed. Often, the truth eludes professional journalism because no one thought to look for it. I welcome your question, What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large? My first answer is: we have to look for it.

You know how, when you've really mastered something and there's a news account of it, the news story will invariable get several (basic) things wrong? Eliminate the several things and respect will rise. If you want to inform the world of something, grok it before you rock it is a good simple rule.

Correct ourselves early and often. Correct the reporting in the major media, early and often. Fact check your own ass first, then your neighbor's. We should major in transparency; the "major" media will take a minor in that. Diversity of outlook in the reporters ultimately improves the reporting. The blogosphere has advantages there, especially as it does more reporting.

I think we have to accept that Big Media, which isn't going anywhere, is society's default legitimacy-distribution machine. But that doesn't mean it works well. The machine itself can lose legitimacy without exactly falling apart. If you're an upstart publisher of news and you suck at it, Big Media will try to ignore you. If you're an upstart publisher of news and you're really good at it, Big Media will try to ignore you. Then when you assume the shape of a writes-itself story--first bloggers to go to the political conventions!--Big Media will over-cover you, spreading a small bit of understanding over lots and lots of stories. Six months later it's time to debunk the trend they missed, then over-hyped and finally misdescribed. It's not personal. It's protective. It's also cheaper than figuring out what's going on.

We can win a lot of points for Net journalism just by being the opposite of that.

3) What about mob-rule journalism?
by Chas

What sort of safeguards are in place to do fact-checking and prevent false/obviously slanted mob-rule style reports from being propagated as fact?

Rosen:

People hear phrases like "an experiment in open source reporting" and they see it immediately: What's open to the wisdom of the crowd is vulnerable to the actions of the mob. Wanting to be helpful, the volunteer may slant reports without realizing it. Through the portals marked "citizen," the paid operative can also go. How do you prevent all of that?

To me this is a puzzle with many pieces. It won't have one solution; it will take many overlapping systems working together. I can't tell you--yet--how we're going to build a fact-checking and verification system into NewAssignment.Net. But I can tell you that the site will fail without one, so we'll have to try to figure it out, with help from a lot of people. To simply pass along unchecked reports received from strangers over the Net would be fantastically dumb. To discount the possibility of people trying to game the system would be dumb, too; the more successful the site is, the more probable the gaming is. Not to mention spam, duplication, all kinds of junk.

What sort of safeguards are in place? Here are my answers so far. You tell me what is missing or cracked in this foundation:

One: The editors are full time on it. Assignments flow through editors several times before they are published by NewAssignment.Net. That's the pro-am way. It's an editor's job not to be gamed, not to publish bum facts. Everything that goes out has the editor's name on it. It's not an answer to everything--this reliance on "good editors"--but it's a proven system, a simple one, and a start.

Two: Users Self-Police. I'm not sure "community" is the right word for the eventual users of New Assignment. People use that term too loosely, in my opinion. But if NewAssignment.Net develops a base of active, loyal and intelligent users, it's not unreasonable that they can help police the site, especially if they understand that verifiying information and preventing fraud are basic to everything we're trying to do. And so a second answer, after editors, is a culture among users: catch errors, catch mistakes, catch fraud and manipulation. A mob mentality has to be met by something stronger; if you attract the right kind of users, that can happen. It would be foolish to think it will just because you're counting on it.

Three: Given enough eyeballs, all facts can be checked. I think there is every chance of developing a special subgroup of users who are effective fact checkers of the larger base of contributors, including new and casual contributors. One thing we are definitely going to do is see whether retired journalists and ex-journalists will volunteer to work with other natural born sticklers and operate our fact-checking system, which not only has to work, but eventually be better than industry standard. I don't know yet what that system will look like, or how systematic it will be. One of my advisers is interested in this puzzle and working on some ideas, assisted by a professional fact checker who emailed me offering to help. That's how we are going to solve this. Social scientists call it "muddling through."

Four: The site itself has to make verification easy. I mean in the way it is built and meant to operate. For example, editors have to be able to sort the raw from the initially verified from the double checked. This is one of the challenges for the developers of the New Assignment site, which will be Chapter Three. It's a new partnership--here's an about page for them--formed by Zack Rosen, who is my nephew, one of the originators of Dean Space and the co-founder of CivicSpace on the Drupal platform; and Josh Koenig, a co-founder of DeanSpace who started Music for America, a non-profit. They are both Drupal developers, active in that community. The third partner is Matt Cheney, who is trained as a librarian and worked as a researcher at National Center for SuperComputing Applications.

They're going to build the site with open source tools. Josh Koenig has a post up about the New Assignment project. It promises an Open Practice model: "posting tutorials, video screen casts, interviews, and write ups as our own work progresses and as we research others." Verification and fact-checking have to become open practices themselves. The developers understand that.

Five: The one percent rule.. Experience suggests a small slice of users will do most of the volunteer work. According to the one percent rule in social media, which is more of a tendency than a law, "if you get a group of 100 people online then one will create content, 10 will 'interact' with it (commenting or offering improvements) and the other 89 will just view it." This bears on the verification puzzle because we're not talking about "checking" vast hordes of people. If regular contributors provide most of the contributions, their reputations for reliability can accumulate at the site. In a well-designed system that will happen.

Six: How have others solved the problem? You tell me: has creating a reliable system of volunteer contributors ever been faced before on the Web? Did it prove unsolvable? I would expect NewAssignment.Net to look at prior cases first and find the key lessons.

4) Money
by truthsearch

Do you believe that as money flows into civic journalism that it'll change the equation? Obviously there are some people who's primary goal is to become famous and/or make money through more open journalism. Will the large community of contributors flush out those with less altruistic intentions? I guess I'm really asking will civic journalism be self-correcting as it gets bigger? Or is there a way it may become just as corrupted as much of the current mainstream professional journalism?

Rosen:

I doubt there's any incorruptible system, just different kinds of pressures, with greater and lesser freedoms for the journalists involved. We can certainly hope for a self-correcting system, but it's not likely to happen on its own.

There's nothing wrong with seeking recognition for great work. People who want to be become famous or make a salary through the more open forms in Net journalism aren't the enemy. Not at all. But they are going to have to work with users under conditions that build trust and permit collaboration. It's hard for me to see how the bad actors will succeed at that, but I am not discounting it, either.

Here's a site called Sportingo. It says it's a "new type of sports media company," which is "focused on telling the story from the fans' perspective." Users can write articles, which will be "professionally edited." They can rate and comment on articles written by peers.

Sportingo will own all the content published on the site. There are no plans to pay contributors. The company is for-profit. Tal Rozow, the marketing manager, told me that that "Sportingo authors aiming for a professional writing career will be able to benefit from having by-lines appearing on our website." He said he's confident that a strong network of independent sports writers will emerge at the site, and maybe that will happen. But I'm not sure it's a system designed to build trust among all the players involved.

Everyone I have consulted about open source projects of any kind has stressed one thing over and over: the importance of understanding what would motivate people to contribute to the gift economy of the project. You have to get that right, they say. Ultimately I believe a non-profit foundation is a more secure one. If there are profits and they are extracted by the owners, not distributed to co-creators; that's a problem. If there are profits and they go into doing more and better journalism, that's different.

5) What's wrong with other extant examples?
by crush

I'm assuming that you evaluated and rejected some of the other high-profile citizen journalism outfits that predate the founding of your own project. Off my head I can think of:

* The Indymedia network is one of the longest standing examples of an attempt to have a large citizen journalist network.

* The Pacifica Network (especially the Democracy Now show)

* The New Standard

What was it that you found lacking in the above and why did you decide to start a new project instead of reforming and adapting one of the above? Do you think that your decision to accept corporate sponsorship (which is rejected by the Pacifica Network) will see your organization's focus inevitably drift toward the anodyne ineffectiveness of e.g. NPR?

(And of course, how could I forget WikiNews?)

Rosen:

There's nothing "wrong" with these prior examples. I admire them all. I was especially pleased to see that the New Standard met its do-or-die fundraising goal last week. That site is an experiment with reader-supported, totally independent, strenuously-factual reporting. High standards of verification are meant to prevail. I think the New Standard has a lot in common with professional journalism, except it rejects the political economy of commercial news media entirely. It's run as a collective among those who do the work. I am thrilled that it will remain around, because we need to try lots of solutions to how to fund serious reporting. Just as I'm thrilled that Independent Media Center and its collectives around the world keep humming. I agree with Chris Anderson that what blogging begat--citizen journalism--Indy Media begat, too.

I didn't "evaluate and reject" the New Standard, Indy Media, Pacifica and Wiki News. Nor is it my place to decide they need fixing. They don't. The people who founded those organizations deserve a lot of credit for creating something new and daring-- and genuinely alternative. They inspired me. So did lots of others. (New West, for example, or Witness.org.) NewAssignment.Net is really about a single proposition: that if journalists and networks of users can report stuff together that neither could easily do alone, the public sphere will benefit and the site will build trust. I think there's room for that.

My decision to accept $100,000 from Reuters means we'll have an editor who can test the possibilities in networked journalism, as Jeff Jarvis calls it. My job is to make sure that Reuters has no influence on that person. The company has said it will have no editorial control, and no claim on the content. I agree: it won't. I think we can persuade users that it works as advertised. But people are free to draw their own conclusions about what the gift means, and I'm sure they will.

6) Plagiarism and Ethics?
by goombah99

Lately there's been a few incidents of Plagiarism in the news, not to mention some wholesale ethical breaches of faked stories (e.g. Blair at the NY times and "a million Little pieces"). But the thing is, the reason those are news is that they are both exceptional and something that is specifically drummed in to any professional journalist not to do. Indeed, breaking this taboo is probably even more of a sin to the the fellow journalists than to the general public because of this entrenched ethic.

Yet we know that on college campuses, where we can measure the phenomenon, plagiarism is comparatively rampant. So evidently the common man cannot restrain himself.

It seems to me this is a serious issue for any new journalism form with a low barrier to entry and a high degree of anonymity for the author. How does this ethos get enforced in such a realm?

A related question is the ethical division of commentary and news. We know that's become a problem in the media for some outlets where management has a thumb on the content. But the traditional news organs, especially newspapers, still refrain for the most part. Indeed, the NY times just went so far as to remove the typeset justification from any article that contained any sort of analysis or opinion, reserving the justified typesetting for only traditional factual journalism stories so the difference is apparent to the reader from the start. How do we reinforce that ethos in the untrained journalist?

Rosen:

When people plagiarize they do it for a particular self-interested reason: to meet a deadline, get an unwanted task out of the way, get their full time salary with limited work. These motivations will probably be rarer in the New Assignment model. Why volunteer for a project only to cheat at it?

"The common man cannot restrain himself." Sorry, I don't trust that kind of language. Beyond that making stuff up is not a way to develop a base of users on the Web; people aren't that dumb! You speak of a "low barrier to entry and a high degree of anonymity for the author." But for most users the higher the anonymity factor for the author, the higher the barrier of trust.

What some people can't seem to get over is that other people can say any damn thing they want on the Internet! How can you trust any of it? is their natural reaction to all open systems. Closed systems--and professional journalism is one--develop trust in one way. Open systems have to do it a much different way. Expecting one to look like the other is unreasonable.

We aren't going to learn much about this puzzle by asking how the "common man" can be trained to imitate his betters in the news media. I refer you to sociologist Raymond Williams, who once said, "There are no masses, there are only ways of seeing people as masses." It is these ways of seeing that are retrograde. But they show up in the most surprising places.

7) Scale
by FuturePastNow

First, I'll admit that I haven't read much about citizen journalism other than Jeff Jarvis' [buzzmachine.com], but as a non-blogger thinking of getting in to it, I was wondering:

Much of the discussion seems to be about getting out from under the control of "gatekeepers" like publishers and media owners. Yet, while the internet is less concerned with money, it has its own form of currency: popularity, in the form of the link.

Doesn't this just turn the highest-traffic sites into new gatekeepers? Especially as the number of blogs increases, the gap between "rich" and "poor" expands?

I suppose what I'm really asking is, it's hard enough to get noticed today- how will someone just starting out get noticed ten years from now?

Rosen:

Ten years from now? Jeez, I have no idea what the world of media access will be like then. But anyone who is just starting out in self-publishing should consult Clay Shirky's Power Laws, Weblogs, and Inequality, so as not to become prematurely disillusioned by discovering its truths later on.

Certainly there are new gatekeepers. (Slashdot itself is one. But does it work the same way the old system did?) Traffic-wise, there's still rich and poor. (But is this list as static as that one?) Hierarchies have not gone away. (And who said they would?) Inequality has not disappeared. (But did you really think it could?)

You still have to fight to be noticed, good work can still go unnoticed. Life online is not entirely fair, or completely different. There's a new attention economy to replace the old. The sooner we reconcile ourselves to these common sense conclusions, the easier it will be to see what is actually different today.

Here are some things that stand out for me: Amateurs have joined professionals and they own a part of "the press." An audience that was once connected "up" to Big Media but not across to each other is now connected both ways. The cost for like-minded people to locate each other and collaborate has fallen dramatically. The tools of media production have been widely distributed, and broad distribution of content is no longer impossible for small, upstart producers. For professionals, they're not required to affiliate with Big Media in order to operate as a journalist, though most will. They can be stand alones and independents. The people formerly known as the audience (as I call them) are now a productive force to be reckoned with, and Big Media has just started that reckoning. The Net has new ways of distributing attention, which have taken their place alongside the old.

Still, there's a long way to go before we can say that our media system has been made more democratic, responsive and responsible.

8) What impact would this have on national elections?
by StressGuy

The Electoral process seems to be more of a "marketing contest" and marketing takes bags and bags of money. There's commercial time, signs, billboards, radio, etc. Let's face it, a commercial is, at most 90 seconds to tell me why I should vote for you - hardly enough time. So, all we see are glittering generalities or, all to often, "don't vote for the other guy" spots.

If "Citizen Journalism" takes off, do you see this as a way that candidates without the massive financial resources normally required to sustain a traditional campaign could actually compete? Could this make the "third party candidates" a credible threat? Could this actually serve to "level the playing field"?

Rosen:

We should be cautious here. I think the most we can say is that a system that was almost entirely closed and self-sustaining--in which a handful of people raised the money, took the polls, handled the candidates, made the ads, narrated the campaign and talked about the candidates on TV--has been disrupted. The people who ran it are not as confident as they once were in their ability to manage things and get the outcomes they want. Their party has been crashed, but it's not "over." Nor is it "ours."
It's possible that insurgent candidacies--not backed by current players in the system--will have an easier time of it in the years ahead, just as insurgent news providers have more of an opening now. That's as far as I would go on the leveled field.

9) Dilution of Protection
by ObsessiveMathsFreak

How long before corporations and wealthy individuals start employing goons, lawyers and wiretaps, a la HP, to threaten and intimidate citizen journalists with no real legal recourse? If faced with this, should a citizen journalist just back off and let the guilty win? How can the protections now enjoyed by the fourth estate be extended to citizen journalism without diluting them?

Rosen:

As a matter of law and public policy, I think "fourth estate" protections should focus on significant acts of journalism, not people in pre-fab categories or the kind of organization that surrounds the giver of news. All those who are engaged in the act of informing a broader public of what's going on deserve to be under the First Amendment umbrella that protects the press. The press itself is composed of amateur and professional wings.

But that's no answer to goons with lawyers who threaten to sue. Citizen journalists are definitely vulnerable there, which makes you realize why we have big media organizations in the first place. We have to be more creative. Robert Cox, head of the Media Bloggers Association (I am a founding member of the group) has shown that "an orchestrated campaign by bloggers to defend a fellow blogger in what appears to be a frivolous lawsuit" can work. That's encouraging but not a complete answer, either. Legal intimidation will happen, and I'm sure there will be times when the bad guys will win.

10) Blogging
by From A Far Away Land

When asking a primary source for information, I find that telling them I'm doing so to create a report on my blog tends to make them clam up, or continue to be unwilling to provide information that ought to be publicly available. What technique or phrases should I use to convince the interviewee that I both have a legitimate use for their information, and the right to obtain it?

Rosen:

Sometimes you have a right to obtain information from a primary source. Sometimes it's not a matter of your rights but their decision to recognize you and cooperate. If search costs are high for making an informed decision about whether to trust a blogger who shows up with questions, sources will seek to reduce costs by using reputation and even stereotype (bloggers: ugh) as proxies.

I don't think there's a proper technique or a magic phrase that will solve this problem. There's only one solution I can see. Send the guy the URL for the "about" section of your site. That page ought to persuade potential sources that legitimate use will be made of their information. It should tell them what you are up to, and why. The site itself, the reporting and commentary there, is the best reason any source has to cooperate. Ah, but how do you convince them to take the time and look?

There's at least one way. Break a story so that the source's world is talking about it and next time around the source will speak to you-- and go to your About page. I asked Dean Wright of Reuters what the biggest obstacle for NewAssignment.Net will be when it launches. "The same one that the more minor players in the mainstream media have: getting your calls returned," he said. "Then when you complete a project and publish, you may find that other media outlets are reluctant to pick up your stories." The only answer to that is "do some compelling projects that cannot be ignored."

NewAssignment.Net will try to take that advice. It will do stories developed by users into assignments that are given to journalists. It could also do stories developed by journalists and divided into parts for users to assign themselves. (Mechanical Turk meets the Center for Public Integrity.) I hope it will do stories where teams of users and journalists figure out the division of labor together.

Sometimes the network will be the knowledge producer, the journalist the enabler. Other times the journalist will be the producer, and the network the enabler. Pro-am journalism is not inherently better than am-pro. Amateur users could in some cases do it all themselves, with editors watching and giving the green light in stages. Different combinations beg to be tried. It's unwise to say in advance that we know how it will work, or that it can't.

We posted Jay Rosen's Call for Questions on September 25. Here are his answers, into which he's obviously put plenty of time and thought. This is a "must read" for anyone interested in the growing "citizen journalism" movement either as a writer/editor or as an audience member -- and please note that Rosen and many others say, over and over, that one of the major shifts in the news media, especially online, is that there is no longer any need to be one or the other instead of both.

1) Where do you see newspapers' role in this?
by Stick_Fig

First off, my credentials: I'm the former employee of an experimental newspaper, Bluffton Today, located in Bluffton, South Carolina. It's an exciting place, let me tell you. The focus has been on reverse publishing but at the same time tempering blogs with traditional journalism. The staff still writes articles; they still edit heavily. They use the web only to the degree where it doesn't dip into libel and slander and builds on its strengths. My question to you is, do you think Bluffton is on the right track? It felt like, in the 15 months I was there, they definitely were, but I'm a biased party. I left thinking, "If only newspapers did more of this..." I know what I'm betting the farm on in my career, and it isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. Rather, I feel that it's important to look at both sides and find how they can work together, because God knows there's some 60-year-old editor somewhere who won't look at Bluffton as anything more than a gimmick. I'm gonna be that guy in the newsroom fighting the good fight to get more untraditional voices into the the paper in more places than the editorial page.

Rosen:

Bluffton Today (Bluffton, SC is near Hilton Head Island) did several things that were important to try in 2005. They said the editorial engine would be the online edition; it would "produce" the printed paper. This is the opposite of how newspapers did things for the first ten years of their Web lives. They just re-purposed the content from the print edition, and called that an "online newspaper."

By reversing what's primary in production you change head sets in the newsroom because a professional newsroom engineers everything--including the talents of its employees--around the production ordeal. The "daily miracle" it was once called, because making the newspaper required such a fantastic act of just-in-time coordination. Many things had to be routinized for the miracle to occur. (Including ideas about journalism and the user's place in it.)

Steve Yelvington of Morris Digital Works, who worked on the Bluffton Today site, called it an "inversion" because content would flow from the Web to print rather than vice versa. The editorial engine should be the more interactive one, in which more of the community can participate. The goal was a virtuous circle. "Community conversation feeds professional journalism. Journalism feeds conversation. And around, and around." I think there is something to that idea.

How well it works is for people in Bluffton to address. I like that Bluffton Today tried to go Lessig on the news industry. It ditched the read only platform and re-built on read/write. Yelvington said at the launch: "Everyone gets a blog. Not just staffers, but everyone in the community. LeMonde (France) and the Mail and Guardian (South Africa) are doing this, too." Giving everyone a blog may be an obvious idea. But it's a different track. "Everyone gets a photo gallery. Everyone can contribute events to a shared public community calendar...." The site was built on Drupal technology. It had free classifieds. It was different.

If the experience of doing Bluffton Today has tempered some of that initial boldness, that's as it should be. I'm not surprised that the staff still writes articles; they still edit heavily. A web-to-print, highly-interactive, low barrier to entry, read-write, everyone-contributes newspaper is still a daily production headache. Articles, photos, headlines, and ads have to come together. Unedited, the site would have almost no value, although it can have unedited parts with high value.

"It isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. It's important to look at both sides..." I agree with that, Stick. My new adventure, NewAssignment.Net, is a hybrid site for that reason. (Pros and amateurs collaborate on reporting projects.) In January of 2005 I wrote Bloggers vs. Journalists is Over for the same reason.

Bluffton today was a first wave attempt at innovation. Today initiatives like that face some second wave facts. Bringing capacity online does not itself create activity, so if you're counting on user activity, you better come with more than nifty new capacity. Create more writers and suddenly you may need more editors. "The conversation feeds journalism, journalism feeds the conversation" is a powerful idea, but we are several steps away from knowing how it works to create a live, intelligent filter in the newsroom.

There's just a long way to go. But yeah, you were on the right track working for those guys. Deeply so.

2) How to Get More Respect
by NewYorkCountryLawyer
I am convinced that online media have made a huge contribution to getting out the truth when the corporate media are seeking to suppress the truth. While there are a growing number of people aware of this phenomenon, reports in the 'blogosphere' just do not get the same respect and currency received by reports in the 'major' or 'corporate' media. What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large?

Rosen:

Well, "suppressing" the truth is not how I see the failures of modern journalism, or of our current press. I think it's bigger than that.

Bob Woodward, who is in the news this week, is at the top of the reporting game, an industry unto himself. In two books, Bush at War and Plan of Attack, he failed to tell the truth about the Bush White House because his methods were not up to the obstacle they met: an administration that had broken through all the reality checks normally placed on a president and his closest aides. One by one these measures came under abnormal stress. The policy-making process used by presidents got subverted. The normal channels for sounding out opinion were just disowned. The intelligence community came under extreme stress when asked to supply facts for a decision already made.

A Congress controlled by the same party was expected to go along, which meant accepting the president's definition of reality. Oversight got evacuated. The normal tensions with the press were driven deeper: keep them back, keep them out, tell them nothing, tear them down. If someone does break a story from inside you immediately punish and isolate anyone who spoke to the reporter. You make them disown their words. You make them repent.

This is the story Woodward missed because he got inside it, so to speak. Ron Suskind, one of the few in Washington who did not miss that story, called it "the retreat from empiricism." To me, it's the big narrative yet to come out about the Bush White House. Attack Without a Plan was too crazy to be credible to Woodward. So he wrote Plan of Attack instead. I haven't read his new book yet, just the reviews and excerpts. But from early accounts, State of Denial is his attempt to get back the ground he lost, despite having the best access.

Woodward didn't "suppress" the story. Rather, he couldn't imagine it. Those are the kinds of failures that interest me. Sometimes things are suppressed. Often, the truth eludes professional journalism because no one thought to look for it. I welcome your question, What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large? My first answer is: we have to look for it.

You know how, when you've really mastered something and there's a news account of it, the news story will invariable get several (basic) things wrong? Eliminate the several things and respect will rise. If you want to inform the world of something, grok it before you rock it is a good simple rule.

Correct ourselves early and often. Correct the reporting in the major media, early and often. Fact check your own ass first, then your neighbor's. We should major in transparency; the "major" media will take a minor in that. Diversity of outlook in the reporters ultimately improves the reporting. The blogosphere has advantages there, especially as it does more reporting.

I think we have to accept that Big Media, which isn't going anywhere, is society's default legitimacy-distribution machine. But that doesn't mean it works well. The machine itself can lose legitimacy without exactly falling apart. If you're an upstart publisher of news and you suck at it, Big Media will try to ignore you. If you're an upstart publisher of news and you're really good at it, Big Media will try to ignore you. Then when you assume the shape of a writes-itself story--first bloggers to go to the political conventions!--Big Media will over-cover you, spreading a small bit of understanding over lots and lots of stories. Six months later it's time to debunk the trend they missed, then over-hyped and finally misdescribed. It's not personal. It's protective. It's also cheaper than figuring out what's going on.

We can win a lot of points for Net journalism just by being the opposite of that.

3) What about mob-rule journalism?
by Chas

What sort of safeguards are in place to do fact-checking and prevent false/obviously slanted mob-rule style reports from being propagated as fact?

Rosen:

People hear phrases like "an experiment in open source reporting" and they see it immediately: What's open to the wisdom of the crowd is vulnerable to the actions of the mob. Wanting to be helpful, the volunteer may slant reports without realizing it. Through the portals marked "citizen," the paid operative can also go. How do you prevent all of that?

To me this is a puzzle with many pieces. It won't have one solution; it will take many overlapping systems working together. I can't tell you--yet--how we're going to build a fact-checking and verification system into NewAssignment.Net. But I can tell you that the site will fail without one, so we'll have to try to figure it out, with help from a lot of people. To simply pass along unchecked reports received from strangers over the Net would be fantastically dumb. To discount the possibility of people trying to game the system would be dumb, too; the more successful the site is, the more probable the gaming is. Not to mention spam, duplication, all kinds of junk.

What sort of safeguards are in place? Here are my answers so far. You tell me what is missing or cracked in this foundation:

One: The editors are full time on it. Assignments flow through editors several times before they are published by NewAssignment.Net. That's the pro-am way. It's an editor's job not to be gamed, not to publish bum facts. Everything that goes out has the editor's name on it. It's not an answer to everything--this reliance on "good editors"--but it's a proven system, a simple one, and a start.

Two: Users Self-Police. I'm not sure "community" is the right word for the eventual users of New Assignment. People use that term too loosely, in my opinion. But if NewAssignment.Net develops a base of active, loyal and intelligent users, it's not unreasonable that they can help police the site, especially if they understand that verifiying information and preventing fraud are basic to everything we're trying to do. And so a second answer, after editors, is a culture among users: catch errors, catch mistakes, catch fraud and manipulation. A mob mentality has to be met by something stronger; if you attract the right kind of users, that can happen. It would be foolish to think it will just because you're counting on it.

Three: Given enough eyeballs, all facts can be checked. I think there is every chance of developing a special subgroup of users who are effective fact checkers of the larger base of contributors, including new and casual contributors. One thing we are definitely going to do is see whether retired journalists and ex-journalists will volunteer to work with other natural born sticklers and operate our fact-checking system, which not only has to work, but eventually be better than industry standard. I don't know yet what that system will look like, or how systematic it will be. One of my advisers is interested in this puzzle and working on some ideas, assisted by a professional fact checker who emailed me offering to help. That's how we are going to solve this. Social scientists call it "muddling through."

Four: The site itself has to make verification easy. I mean in the way it is built and meant to operate. For example, editors have to be able to sort the raw from the initially verified from the double checked. This is one of the challenges for the developers of the New Assignment site, which will be Chapter Three. It's a new partnership--here's an about page for them--formed by Zack Rosen, who is my nephew, one of the originators of Dean Space and the co-founder of CivicSpace on the Drupal platform; and Josh Koenig, a co-founder of DeanSpace who started Music for America, a non-profit. They are both Drupal developers, active in that community. The third partner is Matt Cheney, who is trained as a librarian and worked as a researcher at National Center for SuperComputing Applications.

They're going to build the site with open source tools. Josh Koenig has a post up about the New Assignment project. It promises an Open Practice model: "posting tutorials, video screen casts, interviews, and write ups as our own work progresses and as we research others." Verification and fact-checking have to become open practices themselves. The developers understand that.

Five: The one percent rule.. Experience suggests a small slice of users will do most of the volunteer work. According to the one percent rule in social media, which is more of a tendency than a law, "if you get a group of 100 people online then one will create content, 10 will 'interact' with it (commenting or offering improvements) and the other 89 will just view it." This bears on the verification puzzle because we're not talking about "checking" vast hordes of people. If regular contributors provide most of the contributions, their reputations for reliability can accumulate at the site. In a well-designed system that will happen.

Six: How have others solved the problem? You tell me: has creating a reliable system of volunteer contributors ever been faced before on the Web? Did it prove unsolvable? I would expect NewAssignment.Net to look at prior cases first and find the key lessons.

4) Money
by truthsearch

Do you believe that as money flows into civic journalism that it'll change the equation? Obviously there are some people who's primary goal is to become famous and/or make money through more open journalism. Will the large community of contributors flush out those with less altruistic intentions? I guess I'm really asking will civic journalism be self-correcting as it gets bigger? Or is there a way it may become just as corrupted as much of the current mainstream professional journalism?

Rosen:

I doubt there's any incorruptible system, just different kinds of pressures, with greater and lesser freedoms for the journalists involved. We can certainly hope for a self-correcting system, but it's not likely to happen on its own.

There's nothing wrong with seeking recognition for great work. People who want to be become famous or make a salary through the more open forms in Net journalism aren't the enemy. Not at all. But they are going to have to work with users under conditions that build trust and permit collaboration. It's hard for me to see how the bad actors will succeed at that, but I am not discounting it, either.

Here's a site called Sportingo. It says it's a "new type of sports media company," which is "focused on telling the story from the fans' perspective." Users can write articles, which will be "professionally edited." They can rate and comment on articles written by peers.

Sportingo will own all the content published on the site. There are no plans to pay contributors. The company is for-profit. Tal Rozow, the marketing manager, told me that that "Sportingo authors aiming for a professional writing career will be able to benefit from having by-lines appearing on our website." He said he's confident that a strong network of independent sports writers will emerge at the site, and maybe that will happen. But I'm not sure it's a system designed to build trust among all the players involved.

Everyone I have consulted about open source projects of any kind has stressed one thing over and over: the importance of understanding what would motivate people to contribute to the gift economy of the project. You have to get that right, they say. Ultimately I believe a non-profit foundation is a more secure one. If there are profits and they are extracted by the owners, not distributed to co-creators; that's a problem. If there are profits and they go into doing more and better journalism, that's different.

5) What's wrong with other extant examples?
by crush

I'm assuming that you evaluated and rejected some of the other high-profile citizen journalism outfits that predate the founding of your own project. Off my head I can think of:

* The Indymedia network is one of the longest standing examples of an attempt to have a large citizen journalist network.

* The Pacifica Network (especially the Democracy Now show)

* The New Standard

What was it that you found lacking in the above and why did you decide to start a new project instead of reforming and adapting one of the above? Do you think that your decision to accept corporate sponsorship (which is rejected by the Pacifica Network) will see your organization's focus inevitably drift toward the anodyne ineffectiveness of e.g. NPR?

(And of course, how could I forget WikiNews?)

Rosen:

There's nothing "wrong" with these prior examples. I admire them all. I was especially pleased to see that the New Standard met its do-or-die fundraising goal last week. That site is an experiment with reader-supported, totally independent, strenuously-factual reporting. High standards of verification are meant to prevail. I think the New Standard has a lot in common with professional journalism, except it rejects the political economy of commercial news media entirely. It's run as a collective among those who do the work. I am thrilled that it will remain around, because we need to try lots of solutions to how to fund serious reporting. Just as I'm thrilled that Independent Media Center and its collectives around the world keep humming. I agree with Chris Anderson that what blogging begat--citizen journalism--Indy Media begat, too.

I didn't "evaluate and reject" the New Standard, Indy Media, Pacifica and Wiki News. Nor is it my place to decide they need fixing. They don't. The people who founded those organizations deserve a lot of credit for creating something new and daring-- and genuinely alternative. They inspired me. So did lots of others. (New West, for example, or Witness.org.) NewAssignment.Net is really about a single proposition: that if journalists and networks of users can report stuff together that neither could easily do alone, the public sphere will benefit and the site will build trust. I think there's room for that.

My decision to accept $100,000 from Reuters means we'll have an editor who can test the possibilities in networked journalism, as Jeff Jarvis calls it. My job is to make sure that Reuters has no influence on that person. The company has said it will have no editorial control, and no claim on the content. I agree: it won't. I think we can persuade users that it works as advertised. But people are free to draw their own conclusions about what the gift means, and I'm sure they will.

6) Plagiarism and Ethics?
by goombah99

Lately there's been a few incidents of Plagiarism in the news, not to mention some wholesale ethical breaches of faked stories (e.g. Blair at the NY times and "a million Little pieces"). But the thing is, the reason those are news is that they are both exceptional and something that is specifically drummed in to any professional journalist not to do. Indeed, breaking this taboo is probably even more of a sin to the the fellow journalists than to the general public because of this entrenched ethic.

Yet we know that on college campuses, where we can measure the phenomenon, plagiarism is comparatively rampant. So evidently the common man cannot restrain himself.

It seems to me this is a serious issue for any new journalism form with a low barrier to entry and a high degree of anonymity for the author. How does this ethos get enforced in such a realm?

A related question is the ethical division of commentary and news. We know that's become a problem in the media for some outlets where management has a thumb on the content. But the traditional news organs, especially newspapers, still refrain for the most part. Indeed, the NY times just went so far as to remove the typeset justification from any article that contained any sort of analysis or opinion, reserving the justified typesetting for only traditional factual journalism stories so the difference is apparent to the reader from the start. How do we reinforce that ethos in the untrained journalist?

Rosen:

When people plagiarize they do it for a particular self-interested reason: to meet a deadline, get an unwanted task out of the way, get their full time salary with limited work. These motivations will probably be rarer in the New Assignment model. Why volunteer for a project only to cheat at it?

"The common man cannot restrain himself." Sorry, I don't trust that kind of language. Beyond that making stuff up is not a way to develop a base of users on the Web; people aren't that dumb! You speak of a "low barrier to entry and a high degree of anonymity for the author." But for most users the higher the anonymity factor for the author, the higher the barrier of trust.

What some people can't seem to get over is that other people can say any damn thing they want on the Internet! How can you trust any of it? is their natural reaction to all open systems. Closed systems--and professional journalism is one--develop trust in one way. Open systems have to do it a much different way. Expecting one to look like the other is unreasonable.

We aren't going to learn much about this puzzle by asking how the "common man" can be trained to imitate his betters in the news media. I refer you to sociologist Raymond Williams, who once said, "There are no masses, there are only ways of seeing people as masses." It is these ways of seeing that are retrograde. But they show up in the most surprising places.

7) Scale
by FuturePastNow

First, I'll admit that I haven't read much about citizen journalism other than Jeff Jarvis' [buzzmachine.com], but as a non-blogger thinking of getting in to it, I was wondering:

Much of the discussion seems to be about getting out from under the control of "gatekeepers" like publishers and media owners. Yet, while the internet is less concerned with money, it has its own form of currency: popularity, in the form of the link.

Doesn't this just turn the highest-traffic sites into new gatekeepers? Especially as the number of blogs increases, the gap between "rich" and "poor" expands?

I suppose what I'm really asking is, it's hard enough to get noticed today- how will someone just starting out get noticed ten years from now?

Rosen:

Ten years from now? Jeez, I have no idea what the world of media access will be like then. But anyone who is just starting out in self-publishing should consult Clay Shirky's Power Laws, Weblogs, and Inequality, so as not to become prematurely disillusioned by discovering its truths later on.

Certainly there are new gatekeepers. (Slashdot itself is one. But does it work the same way the old system did?) Traffic-wise, there's still rich and poor. (But is this list as static as that one?) Hierarchies have not gone away. (And who said they would?) Inequality has not disappeared. (But did you really think it could?)

You still have to fight to be noticed, good work can still go unnoticed. Life online is not entirely fair, or completely different. There's a new attention economy to replace the old. The sooner we reconcile ourselves to these common sense conclusions, the easier it will be to see what is actually different today.

Here are some things that stand out for me: Amateurs have joined professionals and they own a part of "the press." An audience that was once connected "up" to Big Media but not across to each other is now connected both ways. The cost for like-minded people to locate each other and collaborate has fallen dramatically. The tools of media production have been widely distributed, and broad distribution of content is no longer impossible for small, upstart producers. For professionals, they're not required to affiliate with Big Media in order to operate as a journalist, though most will. They can be stand alones and independents. The people formerly known as the audience (as I call them) are now a productive force to be reckoned with, and Big Media has just started that reckoning. The Net has new ways of distributing attention, which have taken their place alongside the old.

Still, there's a long way to go before we can say that our media system has been made more democratic, responsive and responsible.

8) What impact would this have on national elections?
by StressGuy

The Electoral process seems to be more of a "marketing contest" and marketing takes bags and bags of money. There's commercial time, signs, billboards, radio, etc. Let's face it, a commercial is, at most 90 seconds to tell me why I should vote for you - hardly enough time. So, all we see are glittering generalities or, all to often, "don't vote for the other guy" spots.

If "Citizen Journalism" takes off, do you see this as a way that candidates without the massive financial resources normally required to sustain a traditional campaign could actually compete? Could this make the "third party candidates" a credible threat? Could this actually serve to "level the playing field"?

Rosen:

We should be cautious here. I think the most we can say is that a system that was almost entirely closed and self-sustaining--in which a handful of people raised the money, took the polls, handled the candidates, made the ads, narrated the campaign and talked about the candidates on TV--has been disrupted. The people who ran it are not as confident as they once were in their ability to manage things and get the outcomes they want. Their party has been crashed, but it's not "over." Nor is it "ours."
It's possible that insurgent candidacies--not backed by current players in the system--will have an easier time of it in the years ahead, just as insurgent news providers have more of an opening now. That's as far as I would go on the leveled field.

9) Dilution of Protection
by ObsessiveMathsFreak

How long before corporations and wealthy individuals start employing goons, lawyers and wiretaps, a la HP, to threaten and intimidate citizen journalists with no real legal recourse? If faced with this, should a citizen journalist just back off and let the guilty win? How can the protections now enjoyed by the fourth estate be extended to citizen journalism without diluting them?

Rosen:

As a matter of law and public policy, I think "fourth estate" protections should focus on significant acts of journalism, not people in pre-fab categories or the kind of organization that surrounds the giver of news. All those who are engaged in the act of informing a broader public of what's going on deserve to be under the First Amendment umbrella that protects the press. The press itself is composed of amateur and professional wings.

But that's no answer to goons with lawyers who threaten to sue. Citizen journalists are definitely vulnerable there, which makes you realize why we have big media organizations in the first place. We have to be more creative. Robert Cox, head of the Media Bloggers Association (I am a founding member of the group) has shown that "an orchestrated campaign by bloggers to defend a fellow blogger in what appears to be a frivolous lawsuit" can work. That's encouraging but not a complete answer, either. Legal intimidation will happen, and I'm sure there will be times when the bad guys will win.

10) Blogging
by From A Far Away Land

When asking a primary source for information, I find that telling them I'm doing so to create a report on my blog tends to make them clam up, or continue to be unwilling to provide information that ought to be publicly available. What technique or phrases should I use to convince the interviewee that I both have a legitimate use for their information, and the right to obtain it?

Rosen:

Sometimes you have a right to obtain information from a primary source. Sometimes it's not a matter of your rights but their decision to recognize you and cooperate. If search costs are high for making an informed decision about whether to trust a blogger who shows up with questions, sources will seek to reduce costs by using reputation and even stereotype (bloggers: ugh) as proxies.

I don't think there's a proper technique or a magic phrase that will solve this problem. There's only one solution I can see. Send the guy the URL for the "about" section of your site. That page ought to persuade potential sources that legitimate use will be made of their information. It should tell them what you are up to, and why. The site itself, the reporting and commentary there, is the best reason any source has to cooperate. Ah, but how do you convince them to take the time and look?

There's at least one way. Break a story so that the source's world is talking about it and next time around the source will speak to you-- and go to your About page. I asked Dean Wright of Reuters what the biggest obstacle for NewAssignment.Net will be when it launches. "The same one that the more minor players in the mainstream media have: getting your calls returned," he said. "Then when you complete a project and publish, you may find that other media outlets are reluctant to pick up your stories." The only answer to that is "do some compelling projects that cannot be ignored."

NewAssignment.Net will try to take that advice. It will do stories developed by users into assignments that are given to journalists. It could also do stories developed by journalists and divided into parts for users to assign themselves. (Mechanical Turk meets the Center for Public Integrity.) I hope it will do stories where teams of users and journalists figure out the division of labor together.

Sometimes the network will be the knowledge producer, the journalist the enabler. Other times the journalist will be the producer, and the network the enabler. Pro-am journalism is not inherently better than am-pro. Amateur users could in some cases do it all themselves, with editors watching and giving the green light in stages. Different combinations beg to be tried. It's unwise to say in advance that we know how it will work, or that it can't.

We posted Jay Rosen's Call for Questions on September 25. Here are his answers, into which he's obviously put plenty of time and thought. This is a "must read" for anyone interested in the growing "citizen journalism" movement either as a writer/editor or as an audience member -- and please note that Rosen and many others say, over and over, that one of the major shifts in the news media, especially online, is that there is no longer any need to be one or the other instead of both.

1) Where do you see newspapers' role in this?
by Stick_Fig

First off, my credentials: I'm the former employee of an experimental newspaper, Bluffton Today, located in Bluffton, South Carolina. It's an exciting place, let me tell you. The focus has been on reverse publishing but at the same time tempering blogs with traditional journalism. The staff still writes articles; they still edit heavily. They use the web only to the degree where it doesn't dip into libel and slander and builds on its strengths. My question to you is, do you think Bluffton is on the right track? It felt like, in the 15 months I was there, they definitely were, but I'm a biased party. I left thinking, "If only newspapers did more of this..." I know what I'm betting the farm on in my career, and it isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. Rather, I feel that it's important to look at both sides and find how they can work together, because God knows there's some 60-year-old editor somewhere who won't look at Bluffton as anything more than a gimmick. I'm gonna be that guy in the newsroom fighting the good fight to get more untraditional voices into the the paper in more places than the editorial page.

Rosen:

Bluffton Today (Bluffton, SC is near Hilton Head Island) did several things that were important to try in 2005. They said the editorial engine would be the online edition; it would "produce" the printed paper. This is the opposite of how newspapers did things for the first ten years of their Web lives. They just re-purposed the content from the print edition, and called that an "online newspaper."

By reversing what's primary in production you change head sets in the newsroom because a professional newsroom engineers everything--including the talents of its employees--around the production ordeal. The "daily miracle" it was once called, because making the newspaper required such a fantastic act of just-in-time coordination. Many things had to be routinized for the miracle to occur. (Including ideas about journalism and the user's place in it.)

Steve Yelvington of Morris Digital Works, who worked on the Bluffton Today site, called it an "inversion" because content would flow from the Web to print rather than vice versa. The editorial engine should be the more interactive one, in which more of the community can participate. The goal was a virtuous circle. "Community conversation feeds professional journalism. Journalism feeds conversation. And around, and around." I think there is something to that idea.

How well it works is for people in Bluffton to address. I like that Bluffton Today tried to go Lessig on the news industry. It ditched the read only platform and re-built on read/write. Yelvington said at the launch: "Everyone gets a blog. Not just staffers, but everyone in the community. LeMonde (France) and the Mail and Guardian (South Africa) are doing this, too." Giving everyone a blog may be an obvious idea. But it's a different track. "Everyone gets a photo gallery. Everyone can contribute events to a shared public community calendar...." The site was built on Drupal technology. It had free classifieds. It was different.

If the experience of doing Bluffton Today has tempered some of that initial boldness, that's as it should be. I'm not surprised that the staff still writes articles; they still edit heavily. A web-to-print, highly-interactive, low barrier to entry, read-write, everyone-contributes newspaper is still a daily production headache. Articles, photos, headlines, and ads have to come together. Unedited, the site would have almost no value, although it can have unedited parts with high value.

"It isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. It's important to look at both sides..." I agree with that, Stick. My new adventure, NewAssignment.Net, is a hybrid site for that reason. (Pros and amateurs collaborate on reporting projects.) In January of 2005 I wrote Bloggers vs. Journalists is Over for the same reason.

Bluffton today was a first wave attempt at innovation. Today initiatives like that face some second wave facts. Bringing capacity online does not itself create activity, so if you're counting on user activity, you better come with more than nifty new capacity. Create more writers and suddenly you may need more editors. "The conversation feeds journalism, journalism feeds the conversation" is a powerful idea, but we are several steps away from knowing how it works to create a live, intelligent filter in the newsroom.

There's just a long way to go. But yeah, you were on the right track working for those guys. Deeply so.

2) How to Get More Respect
by NewYorkCountryLawyer
I am convinced that online media have made a huge contribution to getting out the truth when the corporate media are seeking to suppress the truth. While there are a growing number of people aware of this phenomenon, reports in the 'blogosphere' just do not get the same respect and currency received by reports in the 'major' or 'corporate' media. What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large?

Rosen:

Well, "suppressing" the truth is not how I see the failures of modern journalism, or of our current press. I think it's bigger than that.

Bob Woodward, who is in the news this week, is at the top of the reporting game, an industry unto himself. In two books, Bush at War and Plan of Attack, he failed to tell the truth about the Bush White House because his methods were not up to the obstacle they met: an administration that had broken through all the reality checks normally placed on a president and his closest aides. One by one these measures came under abnormal stress. The policy-making process used by presidents got subverted. The normal channels for sounding out opinion were just disowned. The intelligence community came under extreme stress when asked to supply facts for a decision already made.

A Congress controlled by the same party was expected to go along, which meant accepting the president's definition of reality. Oversight got evacuated. The normal tensions with the press were driven deeper: keep them back, keep them out, tell them nothing, tear them down. If someone does break a story from inside you immediately punish and isolate anyone who spoke to the reporter. You make them disown their words. You make them repent.

This is the story Woodward missed because he got inside it, so to speak. Ron Suskind, one of the few in Washington who did not miss that story, called it "the retreat from empiricism." To me, it's the big narrative yet to come out about the Bush White House. Attack Without a Plan was too crazy to be credible to Woodward. So he wrote Plan of Attack instead. I haven't read his new book yet, just the reviews and excerpts. But from early accounts, State of Denial is his attempt to get back the ground he lost, despite having the best access.

Woodward didn't "suppress" the story. Rather, he couldn't imagine it. Those are the kinds of failures that interest me. Sometimes things are suppressed. Often, the truth eludes professional journalism because no one thought to look for it. I welcome your question, What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large? My first answer is: we have to look for it.

You know how, when you've really mastered something and there's a news account of it, the news story will invariable get several (basic) things wrong? Eliminate the several things and respect will rise. If you want to inform the world of something, grok it before you rock it is a good simple rule.

Correct ourselves early and often. Correct the reporting in the major media, early and often. Fact check your own ass first, then your neighbor's. We should major in transparency; the "major" media will take a minor in that. Diversity of outlook in the reporters ultimately improves the reporting. The blogosphere has advantages there, especially as it does more reporting.

I think we have to accept that Big Media, which isn't going anywhere, is society's default legitimacy-distribution machine. But that doesn't mean it works well. The machine itself can lose legitimacy without exactly falling apart. If you're an upstart publisher of news and you suck at it, Big Media will try to ignore you. If you're an upstart publisher of news and you're really good at it, Big Media will try to ignore you. Then when you assume the shape of a writes-itself story--first bloggers to go to the political conventions!--Big Media will over-cover you, spreading a small bit of understanding over lots and lots of stories. Six months later it's time to debunk the trend they missed, then over-hyped and finally misdescribed. It's not personal. It's protective. It's also cheaper than figuring out what's going on.

We can win a lot of points for Net journalism just by being the opposite of that.

3) What about mob-rule journalism?
by Chas

What sort of safeguards are in place to do fact-checking and prevent false/obviously slanted mob-rule style reports from being propagated as fact?

Rosen:

People hear phrases like "an experiment in open source reporting" and they see it immediately: What's open to the wisdom of the crowd is vulnerable to the actions of the mob. Wanting to be helpful, the volunteer may slant reports without realizing it. Through the portals marked "citizen," the paid operative can also go. How do you prevent all of that?

To me this is a puzzle with many pieces. It won't have one solution; it will take many overlapping systems working together. I can't tell you--yet--how we're going to build a fact-checking and verification system into NewAssignment.Net. But I can tell you that the site will fail without one, so we'll have to try to figure it out, with help from a lot of people. To simply pass along unchecked reports received from strangers over the Net would be fantastically dumb. To discount the possibility of people trying to game the system would be dumb, too; the more successful the site is, the more probable the gaming is. Not to mention spam, duplication, all kinds of junk.

What sort of safeguards are in place? Here are my answers so far. You tell me what is missing or cracked in this foundation:

One: The editors are full time on it. Assignments flow through editors several times before they are published by NewAssignment.Net. That's the pro-am way. It's an editor's job not to be gamed, not to publish bum facts. Everything that goes out has the editor's name on it. It's not an answer to everything--this reliance on "good editors"--but it's a proven system, a simple one, and a start.

Two: Users Self-Police. I'm not sure "community" is the right word for the eventual users of New Assignment. People use that term too loosely, in my opinion. But if NewAssignment.Net develops a base of active, loyal and intelligent users, it's not unreasonable that they can help police the site, especially if they understand that verifiying information and preventing fraud are basic to everything we're trying to do. And so a second answer, after editors, is a culture among users: catch errors, catch mistakes, catch fraud and manipulation. A mob mentality has to be met by something stronger; if you attract the right kind of users, that can happen. It would be foolish to think it will just because you're counting on it.

Three: Given enough eyeballs, all facts can be checked. I think there is every chance of developing a special subgroup of users who are effective fact checkers of the larger base of contributors, including new and casual contributors. One thing we are definitely going to do is see whether retired journalists and ex-journalists will volunteer to work with other natural born sticklers and operate our fact-checking system, which not only has to work, but eventually be better than industry standard. I don't know yet what that system will look like, or how systematic it will be. One of my advisers is interested in this puzzle and working on some ideas, assisted by a professional fact checker who emailed me offering to help. That's how we are going to solve this. Social scientists call it "muddling through."

Four: The site itself has to make verification easy. I mean in the way it is built and meant to operate. For example, editors have to be able to sort the raw from the initially verified from the double checked. This is one of the challenges for the developers of the New Assignment site, which will be Chapter Three. It's a new partnership--here's an about page for them--formed by Zack Rosen, who is my nephew, one of the originators of Dean Space and the co-founder of CivicSpace on the Drupal platform; and Josh Koenig, a co-founder of DeanSpace who started Music for America, a non-profit. They are both Drupal developers, active in that community. The third partner is Matt Cheney, who is trained as a librarian and worked as a researcher at National Center for SuperComputing Applications.

They're going to build the site with open source tools. Josh Koenig has a post up about the New Assignment project. It promises an Open Practice model: "posting tutorials, video screen casts, interviews, and write ups as our own work progresses and as we research others." Verification and fact-checking have to become open practices themselves. The developers understand that.

Five: The one percent rule.. Experience suggests a small slice of users will do most of the volunteer work. According to the one percent rule in social media, which is more of a tendency than a law, "if you get a group of 100 people online then one will create content, 10 will 'interact' with it (commenting or offering improvements) and the other 89 will just view it." This bears on the verification puzzle because we're not talking about "checking" vast hordes of people. If regular contributors provide most of the contributions, their reputations for reliability can accumulate at the site. In a well-designed system that will happen.

Six: How have others solved the problem? You tell me: has creating a reliable system of volunteer contributors ever been faced before on the Web? Did it prove unsolvable? I would expect NewAssignment.Net to look at prior cases first and find the key lessons.

4) Money
by truthsearch

Do you believe that as money flows into civic journalism that it'll change the equation? Obviously there are some people who's primary goal is to become famous and/or make money through more open journalism. Will the large community of contributors flush out those with less altruistic intentions? I guess I'm really asking will civic journalism be self-correcting as it gets bigger? Or is there a way it may become just as corrupted as much of the current mainstream professional journalism?

Rosen:

I doubt there's any incorruptible system, just different kinds of pressures, with greater and lesser freedoms for the journalists involved. We can certainly hope for a self-correcting system, but it's not likely to happen on its own.

There's nothing wrong with seeking recognition for great work. People who want to be become famous or make a salary through the more open forms in Net journalism aren't the enemy. Not at all. But they are going to have to work with users under conditions that build trust and permit collaboration. It's hard for me to see how the bad actors will succeed at that, but I am not discounting it, either.

Here's a site called Sportingo. It says it's a "new type of sports media company," which is "focused on telling the story from the fans' perspective." Users can write articles, which will be "professionally edited." They can rate and comment on articles written by peers.

Sportingo will own all the content published on the site. There are no plans to pay contributors. The company is for-profit. Tal Rozow, the marketing manager, told me that that "Sportingo authors aiming for a professional writing career will be able to benefit from having by-lines appearing on our website." He said he's confident that a strong network of independent sports writers will emerge at the site, and maybe that will happen. But I'm not sure it's a system designed to build trust among all the players involved.

Everyone I have consulted about open source projects of any kind has stressed one thing over and over: the importance of understanding what would motivate people to contribute to the gift economy of the project. You have to get that right, they say. Ultimately I believe a non-profit foundation is a more secure one. If there are profits and they are extracted by the owners, not distributed to co-creators; that's a problem. If there are profits and they go into doing more and better journalism, that's different.

5) What's wrong with other extant examples?
by crush

I'm assuming that you evaluated and rejected some of the other high-profile citizen journalism outfits that predate the founding of your own project. Off my head I can think of:

* The Indymedia network is one of the longest standing examples of an attempt to have a large citizen journalist network.

* The Pacifica Network (especially the Democracy Now show)

* The New Standard

What was it that you found lacking in the above and why did you decide to start a new project instead of reforming and adapting one of the above? Do you think that your decision to accept corporate sponsorship (which is rejected by the Pacifica Network) will see your organization's focus inevitably drift toward the anodyne ineffectiveness of e.g. NPR?

(And of course, how could I forget WikiNews?)

Rosen:

There's nothing "wrong" with these prior examples. I admire them all. I was especially pleased to see that the New Standard met its do-or-die fundraising goal last week. That site is an experiment with reader-supported, totally independent, strenuously-factual reporting. High standards of verification are meant to prevail. I think the New Standard has a lot in common with professional journalism, except it rejects the political economy of commercial news media entirely. It's run as a collective among those who do the work. I am thrilled that it will remain around, because we need to try lots of solutions to how to fund serious reporting. Just as I'm thrilled that Independent Media Center and its collectives around the world keep humming. I agree with Chris Anderson that what blogging begat--citizen journalism--Indy Media begat, too.

I didn't "evaluate and reject" the New Standard, Indy Media, Pacifica and Wiki News. Nor is it my place to decide they need fixing. They don't. The people who founded those organizations deserve a lot of credit for creating something new and daring-- and genuinely alternative. They inspired me. So did lots of others. (New West, for example, or Witness.org.) NewAssignment.Net is really about a single proposition: that if journalists and networks of users can report stuff together that neither could easily do alone, the public sphere will benefit and the site will build trust. I think there's room for that.

My decision to accept $100,000 from Reuters means we'll have an editor who can test the possibilities in networked journalism, as Jeff Jarvis calls it. My job is to make sure that Reuters has no influence on that person. The company has said it will have no editorial control, and no claim on the content. I agree: it won't. I think we can persuade users that it works as advertised. But people are free to draw their own conclusions about what the gift means, and I'm sure they will.

6) Plagiarism and Ethics?
by goombah99

Lately there's been a few incidents of Plagiarism in the news, not to mention some wholesale ethical breaches of faked stories (e.g. Blair at the NY times and "a million Little pieces"). But the thing is, the reason those are news is that they are both exceptional and something that is specifically drummed in to any professional journalist not to do. Indeed, breaking this taboo is probably even more of a sin to the the fellow journalists than to the general public because of this entrenched ethic.

Yet we know that on college campuses, where we can measure the phenomenon, plagiarism is comparatively rampant. So evidently the common man cannot restrain himself.

It seems to me this is a serious issue for any new journalism form with a low barrier to entry and a high degree of anonymity for the author. How does this ethos get enforced in such a realm?

A related question is the ethical division of commentary and news. We know that's become a problem in the media for some outlets where management has a thumb on the content. But the traditional news organs, especially newspapers, still refrain for the most part. Indeed, the NY times just went so far as to remove the typeset justification from any article that contained any sort of analysis or opinion, reserving the justified typesetting for only traditional factual journalism stories so the difference is apparent to the reader from the start. How do we reinforce that ethos in the untrained journalist?

Rosen:

When people plagiarize they do it for a particular self-interested reason: to meet a deadline, get an unwanted task out of the way, get their full time salary with limited work. These motivations will probably be rarer in the New Assignment model. Why volunteer for a project only to cheat at it?

"The common man cannot restrain himself." Sorry, I don't trust that kind of language. Beyond that making stuff up is not a way to develop a base of users on the Web; people aren't that dumb! You speak of a "low barrier to entry and a high degree of anonymity for the author." But for most users the higher the anonymity factor for the author, the higher the barrier of trust.

What some people can't seem to get over is that other people can say any damn thing they want on the Internet! How can you trust any of it? is their natural reaction to all open systems. Closed systems--and professional journalism is one--develop trust in one way. Open systems have to do it a much different way. Expecting one to look like the other is unreasonable.

We aren't going to learn much about this puzzle by asking how the "common man" can be trained to imitate his betters in the news media. I refer you to sociologist Raymond Williams, who once said, "There are no masses, there are only ways of seeing people as masses." It is these ways of seeing that are retrograde. But they show up in the most surprising places.

7) Scale
by FuturePastNow

First, I'll admit that I haven't read much about citizen journalism other than Jeff Jarvis' [buzzmachine.com], but as a non-blogger thinking of getting in to it, I was wondering:

Much of the discussion seems to be about getting out from under the control of "gatekeepers" like publishers and media owners. Yet, while the internet is less concerned with money, it has its own form of currency: popularity, in the form of the link.

Doesn't this just turn the highest-traffic sites into new gatekeepers? Especially as the number of blogs increases, the gap between "rich" and "poor" expands?

I suppose what I'm really asking is, it's hard enough to get noticed today- how will someone just starting out get noticed ten years from now?

Rosen:

Ten years from now? Jeez, I have no idea what the world of media access will be like then. But anyone who is just starting out in self-publishing should consult Clay Shirky's Power Laws, Weblogs, and Inequality, so as not to become prematurely disillusioned by discovering its truths later on.

Certainly there are new gatekeepers. (Slashdot itself is one. But does it work the same way the old system did?) Traffic-wise, there's still rich and poor. (But is this list as static as that one?) Hierarchies have not gone away. (And who said they would?) Inequality has not disappeared. (But did you really think it could?)

You still have to fight to be noticed, good work can still go unnoticed. Life online is not entirely fair, or completely different. There's a new attention economy to replace the old. The sooner we reconcile ourselves to these common sense conclusions, the easier it will be to see what is actually different today.

Here are some things that stand out for me: Amateurs have joined professionals and they own a part of "the press." An audience that was once connected "up" to Big Media but not across to each other is now connected both ways. The cost for like-minded people to locate each other and collaborate has fallen dramatically. The tools of media production have been widely distributed, and broad distribution of content is no longer impossible for small, upstart producers. For professionals, they're not required to affiliate with Big Media in order to operate as a journalist, though most will. They can be stand alones and independents. The people formerly known as the audience (as I call them) are now a productive force to be reckoned with, and Big Media has just started that reckoning. The Net has new ways of distributing attention, which have taken their place alongside the old.

Still, there's a long way to go before we can say that our media system has been made more democratic, responsive and responsible.

8) What impact would this have on national elections?
by StressGuy

The Electoral process seems to be more of a "marketing contest" and marketing takes bags and bags of money. There's commercial time, signs, billboards, radio, etc. Let's face it, a commercial is, at most 90 seconds to tell me why I should vote for you - hardly enough time. So, all we see are glittering generalities or, all to often, "don't vote for the other guy" spots.

If "Citizen Journalism" takes off, do you see this as a way that candidates without the massive financial resources normally required to sustain a traditional campaign could actually compete? Could this make the "third party candidates" a credible threat? Could this actually serve to "level the playing field"?

Rosen:

We should be cautious here. I think the most we can say is that a system that was almost entirely closed and self-sustaining--in which a handful of people raised the money, took the polls, handled the candidates, made the ads, narrated the campaign and talked about the candidates on TV--has been disrupted. The people who ran it are not as confident as they once were in their ability to manage things and get the outcomes they want. Their party has been crashed, but it's not "over." Nor is it "ours."
It's possible that insurgent candidacies--not backed by current players in the system--will have an easier time of it in the years ahead, just as insurgent news providers have more of an opening now. That's as far as I would go on the leveled field.

9) Dilution of Protection
by ObsessiveMathsFreak

How long before corporations and wealthy individuals start employing goons, lawyers and wiretaps, a la HP, to threaten and intimidate citizen journalists with no real legal recourse? If faced with this, should a citizen journalist just back off and let the guilty win? How can the protections now enjoyed by the fourth estate be extended to citizen journalism without diluting them?

Rosen:

As a matter of law and public policy, I think "fourth estate" protections should focus on significant acts of journalism, not people in pre-fab categories or the kind of organization that surrounds the giver of news. All those who are engaged in the act of informing a broader public of what's going on deserve to be under the First Amendment umbrella that protects the press. The press itself is composed of amateur and professional wings.

But that's no answer to goons with lawyers who threaten to sue. Citizen journalists are definitely vulnerable there, which makes you realize why we have big media organizations in the first place. We have to be more creative. Robert Cox, head of the Media Bloggers Association (I am a founding member of the group) has shown that "an orchestrated campaign by bloggers to defend a fellow blogger in what appears to be a frivolous lawsuit" can work. That's encouraging but not a complete answer, either. Legal intimidation will happen, and I'm sure there will be times when the bad guys will win.

10) Blogging
by From A Far Away Land

When asking a primary source for information, I find that telling them I'm doing so to create a report on my blog tends to make them clam up, or continue to be unwilling to provide information that ought to be publicly available. What technique or phrases should I use to convince the interviewee that I both have a legitimate use for their information, and the right to obtain it?

Rosen:

Sometimes you have a right to obtain information from a primary source. Sometimes it's not a matter of your rights but their decision to recognize you and cooperate. If search costs are high for making an informed decision about whether to trust a blogger who shows up with questions, sources will seek to reduce costs by using reputation and even stereotype (bloggers: ugh) as proxies.

I don't think there's a proper technique or a magic phrase that will solve this problem. There's only one solution I can see. Send the guy the URL for the "about" section of your site. That page ought to persuade potential sources that legitimate use will be made of their information. It should tell them what you are up to, and why. The site itself, the reporting and commentary there, is the best reason any source has to cooperate. Ah, but how do you convince them to take the time and look?

There's at least one way. Break a story so that the source's world is talking about it and next time around the source will speak to you-- and go to your About page. I asked Dean Wright of Reuters what the biggest obstacle for NewAssignment.Net will be when it launches. "The same one that the more minor players in the mainstream media have: getting your calls returned," he said. "Then when you complete a project and publish, you may find that other media outlets are reluctant to pick up your stories." The only answer to that is "do some compelling projects that cannot be ignored."

NewAssignment.Net will try to take that advice. It will do stories developed by users into assignments that are given to journalists. It could also do stories developed by journalists and divided into parts for users to assign themselves. (Mechanical Turk meets the Center for Public Integrity.) I hope it will do stories where teams of users and journalists figure out the division of labor together.

Sometimes the network will be the knowledge producer, the journalist the enabler. Other times the journalist will be the producer, and the network the enabler. Pro-am journalism is not inherently better than am-pro. Amateur users could in some cases do it all themselves, with editors watching and giving the green light in stages. Different combinations beg to be tried. It's unwise to say in advance that we know how it will work, or that it can't.

We posted Jay Rosen's Call for Questions on September 25. Here are his answers, into which he's obviously put plenty of time and thought. This is a "must read" for anyone interested in the growing "citizen journalism" movement either as a writer/editor or as an audience member -- and please note that Rosen and many others say, over and over, that one of the major shifts in the news media, especially online, is that there is no longer any need to be one or the other instead of both.

1) Where do you see newspapers' role in this?
by Stick_Fig

First off, my credentials: I'm the former employee of an experimental newspaper, Bluffton Today, located in Bluffton, South Carolina. It's an exciting place, let me tell you. The focus has been on reverse publishing but at the same time tempering blogs with traditional journalism. The staff still writes articles; they still edit heavily. They use the web only to the degree where it doesn't dip into libel and slander and builds on its strengths. My question to you is, do you think Bluffton is on the right track? It felt like, in the 15 months I was there, they definitely were, but I'm a biased party. I left thinking, "If only newspapers did more of this..." I know what I'm betting the farm on in my career, and it isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. Rather, I feel that it's important to look at both sides and find how they can work together, because God knows there's some 60-year-old editor somewhere who won't look at Bluffton as anything more than a gimmick. I'm gonna be that guy in the newsroom fighting the good fight to get more untraditional voices into the the paper in more places than the editorial page.

Rosen:

Bluffton Today (Bluffton, SC is near Hilton Head Island) did several things that were important to try in 2005. They said the editorial engine would be the online edition; it would "produce" the printed paper. This is the opposite of how newspapers did things for the first ten years of their Web lives. They just re-purposed the content from the print edition, and called that an "online newspaper."

By reversing what's primary in production you change head sets in the newsroom because a professional newsroom engineers everything--including the talents of its employees--around the production ordeal. The "daily miracle" it was once called, because making the newspaper required such a fantastic act of just-in-time coordination. Many things had to be routinized for the miracle to occur. (Including ideas about journalism and the user's place in it.)

Steve Yelvington of Morris Digital Works, who worked on the Bluffton Today site, called it an "inversion" because content would flow from the Web to print rather than vice versa. The editorial engine should be the more interactive one, in which more of the community can participate. The goal was a virtuous circle. "Community conversation feeds professional journalism. Journalism feeds conversation. And around, and around." I think there is something to that idea.

How well it works is for people in Bluffton to address. I like that Bluffton Today tried to go Lessig on the news industry. It ditched the read only platform and re-built on read/write. Yelvington said at the launch: "Everyone gets a blog. Not just staffers, but everyone in the community. LeMonde (France) and the Mail and Guardian (South Africa) are doing this, too." Giving everyone a blog may be an obvious idea. But it's a different track. "Everyone gets a photo gallery. Everyone can contribute events to a shared public community calendar...." The site was built on Drupal technology. It had free classifieds. It was different.

If the experience of doing Bluffton Today has tempered some of that initial boldness, that's as it should be. I'm not surprised that the staff still writes articles; they still edit heavily. A web-to-print, highly-interactive, low barrier to entry, read-write, everyone-contributes newspaper is still a daily production headache. Articles, photos, headlines, and ads have to come together. Unedited, the site would have almost no value, although it can have unedited parts with high value.

"It isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. It's important to look at both sides..." I agree with that, Stick. My new adventure, NewAssignment.Net, is a hybrid site for that reason. (Pros and amateurs collaborate on reporting projects.) In January of 2005 I wrote Bloggers vs. Journalists is Over for the same reason.

Bluffton today was a first wave attempt at innovation. Today initiatives like that face some second wave facts. Bringing capacity online does not itself create activity, so if you're counting on user activity, you better come with more than nifty new capacity. Create more writers and suddenly you may need more editors. "The conversation feeds journalism, journalism feeds the conversation" is a powerful idea, but we are several steps away from knowing how it works to create a live, intelligent filter in the newsroom.

There's just a long way to go. But yeah, you were on the right track working for those guys. Deeply so.

2) How to Get More Respect
by NewYorkCountryLawyer
I am convinced that online media have made a huge contribution to getting out the truth when the corporate media are seeking to suppress the truth. While there are a growing number of people aware of this phenomenon, reports in the 'blogosphere' just do not get the same respect and currency received by reports in the 'major' or 'corporate' media. What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large?

Rosen:

Well, "suppressing" the truth is not how I see the failures of modern journalism, or of our current press. I think it's bigger than that.

Bob Woodward, who is in the news this week, is at the top of the reporting game, an industry unto himself. In two books, Bush at War and Plan of Attack, he failed to tell the truth about the Bush White House because his methods were not up to the obstacle they met: an administration that had broken through all the reality checks normally placed on a president and his closest aides. One by one these measures came under abnormal stress. The policy-making process used by presidents got subverted. The normal channels for sounding out opinion were just disowned. The intelligence community came under extreme stress when asked to supply facts for a decision already made.

A Congress controlled by the same party was expected to go along, which meant accepting the president's definition of reality. Oversight got evacuated. The normal tensions with the press were driven deeper: keep them back, keep them out, tell them nothing, tear them down. If someone does break a story from inside you immediately punish and isolate anyone who spoke to the reporter. You make them disown their words. You make them repent.

This is the story Woodward missed because he got inside it, so to speak. Ron Suskind, one of the few in Washington who did not miss that story, called it "the retreat from empiricism." To me, it's the big narrative yet to come out about the Bush White House. Attack Without a Plan was too crazy to be credible to Woodward. So he wrote Plan of Attack instead. I haven't read his new book yet, just the reviews and excerpts. But from early accounts, State of Denial is his attempt to get back the ground he lost, despite having the best access.

Woodward didn't "suppress" the story. Rather, he couldn't imagine it. Those are the kinds of failures that interest me. Sometimes things are suppressed. Often, the truth eludes professional journalism because no one thought to look for it. I welcome your question, What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large? My first answer is: we have to look for it.

You know how, when you've really mastered something and there's a news account of it, the news story will invariable get several (basic) things wrong? Eliminate the several things and respect will rise. If you want to inform the world of something, grok it before you rock it is a good simple rule.

Correct ourselves early and often. Correct the reporting in the major media, early and often. Fact check your own ass first, then your neighbor's. We should major in transparency; the "major" media will take a minor in that. Diversity of outlook in the reporters ultimately improves the reporting. The blogosphere has advantages there, especially as it does more reporting.

I think we have to accept that Big Media, which isn't going anywhere, is society's default legitimacy-distribution machine. But that doesn't mean it works well. The machine itself can lose legitimacy without exactly falling apart. If you're an upstart publisher of news and you suck at it, Big Media will try to ignore you. If you're an upstart publisher of news and you're really good at it, Big Media will try to ignore you. Then when you assume the shape of a writes-itself story--first bloggers to go to the political conventions!--Big Media will over-cover you, spreading a small bit of understanding over lots and lots of stories. Six months later it's time to debunk the trend they missed, then over-hyped and finally misdescribed. It's not personal. It's protective. It's also cheaper than figuring out what's going on.

We can win a lot of points for Net journalism just by being the opposite of that.

3) What about mob-rule journalism?
by Chas

What sort of safeguards are in place to do fact-checking and prevent false/obviously slanted mob-rule style reports from being propagated as fact?

Rosen:

People hear phrases like "an experiment in open source reporting" and they see it immediately: What's open to the wisdom of the crowd is vulnerable to the actions of the mob. Wanting to be helpful, the volunteer may slant reports without realizing it. Through the portals marked "citizen," the paid operative can also go. How do you prevent all of that?

To me this is a puzzle with many pieces. It won't have one solution; it will take many overlapping systems working together. I can't tell you--yet--how we're going to build a fact-checking and verification system into NewAssignment.Net. But I can tell you that the site will fail without one, so we'll have to try to figure it out, with help from a lot of people. To simply pass along unchecked reports received from strangers over the Net would be fantastically dumb. To discount the possibility of people trying to game the system would be dumb, too; the more successful the site is, the more probable the gaming is. Not to mention spam, duplication, all kinds of junk.

What sort of safeguards are in place? Here are my answers so far. You tell me what is missing or cracked in this foundation:

One: The editors are full time on it. Assignments flow through editors several times before they are published by NewAssignment.Net. That's the pro-am way. It's an editor's job not to be gamed, not to publish bum facts. Everything that goes out has the editor's name on it. It's not an answer to everything--this reliance on "good editors"--but it's a proven system, a simple one, and a start.

Two: Users Self-Police. I'm not sure "community" is the right word for the eventual users of New Assignment. People use that term too loosely, in my opinion. But if NewAssignment.Net develops a base of active, loyal and intelligent users, it's not unreasonable that they can help police the site, especially if they understand that verifiying information and preventing fraud are basic to everything we're trying to do. And so a second answer, after editors, is a culture among users: catch errors, catch mistakes, catch fraud and manipulation. A mob mentality has to be met by something stronger; if you attract the right kind of users, that can happen. It would be foolish to think it will just because you're counting on it.

Three: Given enough eyeballs, all facts can be checked. I think there is every chance of developing a special subgroup of users who are effective fact checkers of the larger base of contributors, including new and casual contributors. One thing we are definitely going to do is see whether retired journalists and ex-journalists will volunteer to work with other natural born sticklers and operate our fact-checking system, which not only has to work, but eventually be better than industry standard. I don't know yet what that system will look like, or how systematic it will be. One of my advisers is interested in this puzzle and working on some ideas, assisted by a professional fact checker who emailed me offering to help. That's how we are going to solve this. Social scientists call it "muddling through."

Four: The site itself has to make verification easy. I mean in the way it is built and meant to operate. For example, editors have to be able to sort the raw from the initially verified from the double checked. This is one of the challenges for the developers of the New Assignment site, which will be Chapter Three. It's a new partnership--here's an about page for them--formed by Zack Rosen, who is my nephew, one of the originators of Dean Space and the co-founder of CivicSpace on the Drupal platform; and Josh Koenig, a co-founder of DeanSpace who started Music for America, a non-profit. They are both Drupal developers, active in that community. The third partner is Matt Cheney, who is trained as a librarian and worked as a researcher at National Center for SuperComputing Applications.

They're going to build the site with open source tools. Josh Koenig has a post up about the New Assignment project. It promises an Open Practice model: "posting tutorials, video screen casts, interviews, and write ups as our own work progresses and as we research others." Verification and fact-checking have to become open practices themselves. The developers understand that.

Five: The one percent rule.. Experience suggests a small slice of users will do most of the volunteer work. According to the one percent rule in social media, which is more of a tendency than a law, "if you get a group of 100 people online then one will create content, 10 will 'interact' with it (commenting or offering improvements) and the other 89 will just view it." This bears on the verification puzzle because we're not talking about "checking" vast hordes of people. If regular contributors provide most of the contributions, their reputations for reliability can accumulate at the site. In a well-designed system that will happen.

Six: How have others solved the problem? You tell me: has creating a reliable system of volunteer contributors ever been faced before on the Web? Did it prove unsolvable? I would expect NewAssignment.Net to look at prior cases first and find the key lessons.

4) Money
by truthsearch

Do you believe that as money flows into civic journalism that it'll change the equation? Obviously there are some people who's primary goal is to become famous and/or make money through more open journalism. Will the large community of contributors flush out those with less altruistic intentions? I guess I'm really asking will civic journalism be self-correcting as it gets bigger? Or is there a way it may become just as corrupted as much of the current mainstream professional journalism?

Rosen:

I doubt there's any incorruptible system, just different kinds of pressures, with greater and lesser freedoms for the journalists involved. We can certainly hope for a self-correcting system, but it's not likely to happen on its own.

There's nothing wrong with seeking recognition for great work. People who want to be become famous or make a salary through the more open forms in Net journalism aren't the enemy. Not at all. But they are going to have to work with users under conditions that build trust and permit collaboration. It's hard for me to see how the bad actors will succeed at that, but I am not discounting it, either.

Here's a site called Sportingo. It says it's a "new type of sports media company," which is "focused on telling the story from the fans' perspective." Users can write articles, which will be "professionally edited." They can rate and comment on articles written by peers.

Sportingo will own all the content published on the site. There are no plans to pay contributors. The company is for-profit. Tal Rozow, the marketing manager, told me that that "Sportingo authors aiming for a professional writing career will be able to benefit from having by-lines appearing on our website." He said he's confident that a strong network of independent sports writers will emerge at the site, and maybe that will happen. But I'm not sure it's a system designed to build trust among all the players involved.

Everyone I have consulted about open source projects of any kind has stressed one thing over and over: the importance of understanding what would motivate people to contribute to the gift economy of the project. You have to get that right, they say. Ultimately I believe a non-profit foundation is a more secure one. If there are profits and they are extracted by the owners, not distributed to co-creators; that's a problem. If there are profits and they go into doing more and better journalism, that's different.

5) What's wrong with other extant examples?
by crush

I'm assuming that you evaluated and rejected some of the other high-profile citizen journalism outfits that predate the founding of your own project. Off my head I can think of:

* The Indymedia network is one of the longest standing examples of an attempt to have a large citizen journalist network.

* The Pacifica Network (especially the Democracy Now show)

* The New Standard

What was it that you found lacking in the above and why did you decide to start a new project instead of reforming and adapting one of the above? Do you think that your decision to accept corporate sponsorship (which is rejected by the Pacifica Network) will see your organization's focus inevitably drift toward the anodyne ineffectiveness of e.g. NPR?

(And of course, how could I forget WikiNews?)

Rosen:

There's nothing "wrong" with these prior examples. I admire them all. I was especially pleased to see that the New Standard met its do-or-die fundraising goal last week. That site is an experiment with reader-supported, totally independent, strenuously-factual reporting. High standards of verification are meant to prevail. I think the New Standard has a lot in common with professional journalism, except it rejects the political economy of commercial news media entirely. It's run as a collective among those who do the work. I am thrilled that it will remain around, because we need to try lots of solutions to how to fund serious reporting. Just as I'm thrilled that Independent Media Center and its collectives around the world keep humming. I agree with Chris Anderson that what blogging begat--citizen journalism--Indy Media begat, too.

I didn't "evaluate and reject" the New Standard, Indy Media, Pacifica and Wiki News. Nor is it my place to decide they need fixing. They don't. The people who founded those organizations deserve a lot of credit for creating something new and daring-- and genuinely alternative. They inspired me. So did lots of others. (New West, for example, or Witness.org.) NewAssignment.Net is really about a single proposition: that if journalists and networks of users can report stuff together that neither could easily do alone, the public sphere will benefit and the site will build trust. I think there's room for that.

My decision to accept $100,000 from Reuters means we'll have an editor who can test the possibilities in networked journalism, as Jeff Jarvis calls it. My job is to make sure that Reuters has no influence on that person. The company has said it will have no editorial control, and no claim on the content. I agree: it won't. I think we can persuade users that it works as advertised. But people are free to draw their own conclusions about what the gift means, and I'm sure they will.

6) Plagiarism and Ethics?
by goombah99

Lately there's been a few incidents of Plagiarism in the news, not to mention some wholesale ethical breaches of faked stories (e.g. Blair at the NY times and "a million Little pieces"). But the thing is, the reason those are news is that they are both exceptional and something that is specifically drummed in to any professional journalist not to do. Indeed, breaking this taboo is probably even more of a sin to the the fellow journalists than to the general public because of this entrenched ethic.

Yet we know that on college campuses, where we can measure the phenomenon, plagiarism is comparatively rampant. So evidently the common man cannot restrain himself.

It seems to me this is a serious issue for any new journalism form with a low barrier to entry and a high degree of anonymity for the author. How does this ethos get enforced in such a realm?

A related question is the ethical division of commentary and news. We know that's become a problem in the media for some outlets where management has a thumb on the content. But the traditional news organs, especially newspapers, still refrain for the most part. Indeed, the NY times just went so far as to remove the typeset justification from any article that contained any sort of analysis or opinion, reserving the justified typesetting for only traditional factual journalism stories so the difference is apparent to the reader from the start. How do we reinforce that ethos in the untrained journalist?

Rosen:

When people plagiarize they do it for a particular self-interested reason: to meet a deadline, get an unwanted task out of the way, get their full time salary with limited work. These motivations will probably be rarer in the New Assignment model. Why volunteer for a project only to cheat at it?

"The common man cannot restrain himself." Sorry, I don't trust that kind of language. Beyond that making stuff up is not a way to develop a base of users on the Web; people aren't that dumb! You speak of a "low barrier to entry and a high degree of anonymity for the author." But for most users the higher the anonymity factor for the author, the higher the barrier of trust.

What some people can't seem to get over is that other people can say any damn thing they want on the Internet! How can you trust any of it? is their natural reaction to all open systems. Closed systems--and professional journalism is one--develop trust in one way. Open systems have to do it a much different way. Expecting one to look like the other is unreasonable.

We aren't going to learn much about this puzzle by asking how the "common man" can be trained to imitate his betters in the news media. I refer you to sociologist Raymond Williams, who once said, "There are no masses, there are only ways of seeing people as masses." It is these ways of seeing that are retrograde. But they show up in the most surprising places.

7) Scale
by FuturePastNow

First, I'll admit that I haven't read much about citizen journalism other than Jeff Jarvis' [buzzmachine.com], but as a non-blogger thinking of getting in to it, I was wondering:

Much of the discussion seems to be about getting out from under the control of "gatekeepers" like publishers and media owners. Yet, while the internet is less concerned with money, it has its own form of currency: popularity, in the form of the link.

Doesn't this just turn the highest-traffic sites into new gatekeepers? Especially as the number of blogs increases, the gap between "rich" and "poor" expands?

I suppose what I'm really asking is, it's hard enough to get noticed today- how will someone just starting out get noticed ten years from now?

Rosen:

Ten years from now? Jeez, I have no idea what the world of media access will be like then. But anyone who is just starting out in self-publishing should consult Clay Shirky's Power Laws, Weblogs, and Inequality, so as not to become prematurely disillusioned by discovering its truths later on.

Certainly there are new gatekeepers. (Slashdot itself is one. But does it work the same way the old system did?) Traffic-wise, there's still rich and poor. (But is this list as static as that one?) Hierarchies have not gone away. (And who said they would?) Inequality has not disappeared. (But did you really think it could?)

You still have to fight to be noticed, good work can still go unnoticed. Life online is not entirely fair, or completely different. There's a new attention economy to replace the old. The sooner we reconcile ourselves to these common sense conclusions, the easier it will be to see what is actually different today.

Here are some things that stand out for me: Amateurs have joined professionals and they own a part of "the press." An audience that was once connected "up" to Big Media but not across to each other is now connected both ways. The cost for like-minded people to locate each other and collaborate has fallen dramatically. The tools of media production have been widely distributed, and broad distribution of content is no longer impossible for small, upstart producers. For professionals, they're not required to affiliate with Big Media in order to operate as a journalist, though most will. They can be stand alones and independents. The people formerly known as the audience (as I call them) are now a productive force to be reckoned with, and Big Media has just started that reckoning. The Net has new ways of distributing attention, which have taken their place alongside the old.

Still, there's a long way to go before we can say that our media system has been made more democratic, responsive and responsible.

8) What impact would this have on national elections?
by StressGuy

The Electoral process seems to be more of a "marketing contest" and marketing takes bags and bags of money. There's commercial time, signs, billboards, radio, etc. Let's face it, a commercial is, at most 90 seconds to tell me why I should vote for you - hardly enough time. So, all we see are glittering generalities or, all to often, "don't vote for the other guy" spots.

If "Citizen Journalism" takes off, do you see this as a way that candidates without the massive financial resources normally required to sustain a traditional campaign could actually compete? Could this make the "third party candidates" a credible threat? Could this actually serve to "level the playing field"?

Rosen:

We should be cautious here. I think the most we can say is that a system that was almost entirely closed and self-sustaining--in which a handful of people raised the money, took the polls, handled the candidates, made the ads, narrated the campaign and talked about the candidates on TV--has been disrupted. The people who ran it are not as confident as they once were in their ability to manage things and get the outcomes they want. Their party has been crashed, but it's not "over." Nor is it "ours."
It's possible that insurgent candidacies--not backed by current players in the system--will have an easier time of it in the years ahead, just as insurgent news providers have more of an opening now. That's as far as I would go on the leveled field.

9) Dilution of Protection
by ObsessiveMathsFreak

How long before corporations and wealthy individuals start employing goons, lawyers and wiretaps, a la HP, to threaten and intimidate citizen journalists with no real legal recourse? If faced with this, should a citizen journalist just back off and let the guilty win? How can the protections now enjoyed by the fourth estate be extended to citizen journalism without diluting them?

Rosen:

As a matter of law and public policy, I think "fourth estate" protections should focus on significant acts of journalism, not people in pre-fab categories or the kind of organization that surrounds the giver of news. All those who are engaged in the act of informing a broader public of what's going on deserve to be under the First Amendment umbrella that protects the press. The press itself is composed of amateur and professional wings.

But that's no answer to goons with lawyers who threaten to sue. Citizen journalists are definitely vulnerable there, which makes you realize why we have big media organizations in the first place. We have to be more creative. Robert Cox, head of the Media Bloggers Association (I am a founding member of the group) has shown that "an orchestrated campaign by bloggers to defend a fellow blogger in what appears to be a frivolous lawsuit" can work. That's encouraging but not a complete answer, either. Legal intimidation will happen, and I'm sure there will be times when the bad guys will win.

10) Blogging
by From A Far Away Land

When asking a primary source for information, I find that telling them I'm doing so to create a report on my blog tends to make them clam up, or continue to be unwilling to provide information that ought to be publicly available. What technique or phrases should I use to convince the interviewee that I both have a legitimate use for their information, and the right to obtain it?

Rosen:

Sometimes you have a right to obtain information from a primary source. Sometimes it's not a matter of your rights but their decision to recognize you and cooperate. If search costs are high for making an informed decision about whether to trust a blogger who shows up with questions, sources will seek to reduce costs by using reputation and even stereotype (bloggers: ugh) as proxies.

I don't think there's a proper technique or a magic phrase that will solve this problem. There's only one solution I can see. Send the guy the URL for the "about" section of your site. That page ought to persuade potential sources that legitimate use will be made of their information. It should tell them what you are up to, and why. The site itself, the reporting and commentary there, is the best reason any source has to cooperate. Ah, but how do you convince them to take the time and look?

There's at least one way. Break a story so that the source's world is talking about it and next time around the source will speak to you-- and go to your About page. I asked Dean Wright of Reuters what the biggest obstacle for NewAssignment.Net will be when it launches. "The same one that the more minor players in the mainstream media have: getting your calls returned," he said. "Then when you complete a project and publish, you may find that other media outlets are reluctant to pick up your stories." The only answer to that is "do some compelling projects that cannot be ignored."

NewAssignment.Net will try to take that advice. It will do stories developed by users into assignments that are given to journalists. It could also do stories developed by journalists and divided into parts for users to assign themselves. (Mechanical Turk meets the Center for Public Integrity.) I hope it will do stories where teams of users and journalists figure out the division of labor together.

Sometimes the network will be the knowledge producer, the journalist the enabler. Other times the journalist will be the producer, and the network the enabler. Pro-am journalism is not inherently better than am-pro. Amateur users could in some cases do it all themselves, with editors watching and giving the green light in stages. Different combinations beg to be tried. It's unwise to say in advance that we know how it will work, or that it can't.

We posted Jay Rosen's Call for Questions on September 25. Here are his answers, into which he's obviously put plenty of time and thought. This is a "must read" for anyone interested in the growing "citizen journalism" movement either as a writer/editor or as an audience member -- and please note that Rosen and many others say, over and over, that one of the major shifts in the news media, especially online, is that there is no longer any need to be one or the other instead of both.

1) Where do you see newspapers' role in this?
by Stick_Fig

First off, my credentials: I'm the former employee of an experimental newspaper, Bluffton Today, located in Bluffton, South Carolina. It's an exciting place, let me tell you. The focus has been on reverse publishing but at the same time tempering blogs with traditional journalism. The staff still writes articles; they still edit heavily. They use the web only to the degree where it doesn't dip into libel and slander and builds on its strengths. My question to you is, do you think Bluffton is on the right track? It felt like, in the 15 months I was there, they definitely were, but I'm a biased party. I left thinking, "If only newspapers did more of this..." I know what I'm betting the farm on in my career, and it isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. Rather, I feel that it's important to look at both sides and find how they can work together, because God knows there's some 60-year-old editor somewhere who won't look at Bluffton as anything more than a gimmick. I'm gonna be that guy in the newsroom fighting the good fight to get more untraditional voices into the the paper in more places than the editorial page.

Rosen:

Bluffton Today (Bluffton, SC is near Hilton Head Island) did several things that were important to try in 2005. They said the editorial engine would be the online edition; it would "produce" the printed paper. This is the opposite of how newspapers did things for the first ten years of their Web lives. They just re-purposed the content from the print edition, and called that an "online newspaper."

By reversing what's primary in production you change head sets in the newsroom because a professional newsroom engineers everything--including the talents of its employees--around the production ordeal. The "daily miracle" it was once called, because making the newspaper required such a fantastic act of just-in-time coordination. Many things had to be routinized for the miracle to occur. (Including ideas about journalism and the user's place in it.)

Steve Yelvington of Morris Digital Works, who worked on the Bluffton Today site, called it an "inversion" because content would flow from the Web to print rather than vice versa. The editorial engine should be the more interactive one, in which more of the community can participate. The goal was a virtuous circle. "Community conversation feeds professional journalism. Journalism feeds conversation. And around, and around." I think there is something to that idea.

How well it works is for people in Bluffton to address. I like that Bluffton Today tried to go Lessig on the news industry. It ditched the read only platform and re-built on read/write. Yelvington said at the launch: "Everyone gets a blog. Not just staffers, but everyone in the community. LeMonde (France) and the Mail and Guardian (South Africa) are doing this, too." Giving everyone a blog may be an obvious idea. But it's a different track. "Everyone gets a photo gallery. Everyone can contribute events to a shared public community calendar...." The site was built on Drupal technology. It had free classifieds. It was different.

If the experience of doing Bluffton Today has tempered some of that initial boldness, that's as it should be. I'm not surprised that the staff still writes articles; they still edit heavily. A web-to-print, highly-interactive, low barrier to entry, read-write, everyone-contributes newspaper is still a daily production headache. Articles, photos, headlines, and ads have to come together. Unedited, the site would have almost no value, although it can have unedited parts with high value.

"It isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. It's important to look at both sides..." I agree with that, Stick. My new adventure, NewAssignment.Net, is a hybrid site for that reason. (Pros and amateurs collaborate on reporting projects.) In January of 2005 I wrote Bloggers vs. Journalists is Over for the same reason.

Bluffton today was a first wave attempt at innovation. Today initiatives like that face some second wave facts. Bringing capacity online does not itself create activity, so if you're counting on user activity, you better come with more than nifty new capacity. Create more writers and suddenly you may need more editors. "The conversation feeds journalism, journalism feeds the conversation" is a powerful idea, but we are several steps away from knowing how it works to create a live, intelligent filter in the newsroom.

There's just a long way to go. But yeah, you were on the right track working for those guys. Deeply so.

2) How to Get More Respect
by NewYorkCountryLawyer
I am convinced that online media have made a huge contribution to getting out the truth when the corporate media are seeking to suppress the truth. While there are a growing number of people aware of this phenomenon, reports in the 'blogosphere' just do not get the same respect and currency received by reports in the 'major' or 'corporate' media. What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large?

Rosen:

Well, "suppressing" the truth is not how I see the failures of modern journalism, or of our current press. I think it's bigger than that.

Bob Woodward, who is in the news this week, is at the top of the reporting game, an industry unto himself. In two books, Bush at War and Plan of Attack, he failed to tell the truth about the Bush White House because his methods were not up to the obstacle they met: an administration that had broken through all the reality checks normally placed on a president and his closest aides. One by one these measures came under abnormal stress. The policy-making process used by presidents got subverted. The normal channels for sounding out opinion were just disowned. The intelligence community came under extreme stress when asked to supply facts for a decision already made.

A Congress controlled by the same party was expected to go along, which meant accepting the president's definition of reality. Oversight got evacuated. The normal tensions with the press were driven deeper: keep them back, keep them out, tell them nothing, tear them down. If someone does break a story from inside you immediately punish and isolate anyone who spoke to the reporter. You make them disown their words. You make them repent.

This is the story Woodward missed because he got inside it, so to speak. Ron Suskind, one of the few in Washington who did not miss that story, called it "the retreat from empiricism." To me, it's the big narrative yet to come out about the Bush White House. Attack Without a Plan was too crazy to be credible to Woodward. So he wrote Plan of Attack instead. I haven't read his new book yet, just the reviews and excerpts. But from early accounts, State of Denial is his attempt to get back the ground he lost, despite having the best access.

Woodward didn't "suppress" the story. Rather, he couldn't imagine it. Those are the kinds of failures that interest me. Sometimes things are suppressed. Often, the truth eludes professional journalism because no one thought to look for it. I welcome your question, What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large? My first answer is: we have to look for it.

You know how, when you've really mastered something and there's a news account of it, the news story will invariable get several (basic) things wrong? Eliminate the several things and respect will rise. If you want to inform the world of something, grok it before you rock it is a good simple rule.

Correct ourselves early and often. Correct the reporting in the major media, early and often. Fact check your own ass first, then your neighbor's. We should major in transparency; the "major" media will take a minor in that. Diversity of outlook in the reporters ultimately improves the reporting. The blogosphere has advantages there, especially as it does more reporting.

I think we have to accept that Big Media, which isn't going anywhere, is society's default legitimacy-distribution machine. But that doesn't mean it works well. The machine itself can lose legitimacy without exactly falling apart. If you're an upstart publisher of news and you suck at it, Big Media will try to ignore you. If you're an upstart publisher of news and you're really good at it, Big Media will try to ignore you. Then when you assume the shape of a writes-itself story--first bloggers to go to the political conventions!--Big Media will over-cover you, spreading a small bit of understanding over lots and lots of stories. Six months later it's time to debunk the trend they missed, then over-hyped and finally misdescribed. It's not personal. It's protective. It's also cheaper than figuring out what's going on.

We can win a lot of points for Net journalism just by being the opposite of that.

3) What about mob-rule journalism?
by Chas

What sort of safeguards are in place to do fact-checking and prevent false/obviously slanted mob-rule style reports from being propagated as fact?

Rosen:

People hear phrases like "an experiment in open source reporting" and they see it immediately: What's open to the wisdom of the crowd is vulnerable to the actions of the mob. Wanting to be helpful, the volunteer may slant reports without realizing it. Through the portals marked "citizen," the paid operative can also go. How do you prevent all of that?

To me this is a puzzle with many pieces. It won't have one solution; it will take many overlapping systems working together. I can't tell you--yet--how we're going to build a fact-checking and verification system into NewAssignment.Net. But I can tell you that the site will fail without one, so we'll have to try to figure it out, with help from a lot of people. To simply pass along unchecked reports received from strangers over the Net would be fantastically dumb. To discount the possibility of people trying to game the system would be dumb, too; the more successful the site is, the more probable the gaming is. Not to mention spam, duplication, all kinds of junk.

What sort of safeguards are in place? Here are my answers so far. You tell me what is missing or cracked in this foundation:

One: The editors are full time on it. Assignments flow through editors several times before they are published by NewAssignment.Net. That's the pro-am way. It's an editor's job not to be gamed, not to publish bum facts. Everything that goes out has the editor's name on it. It's not an answer to everything--this reliance on "good editors"--but it's a proven system, a simple one, and a start.

Two: Users Self-Police. I'm not sure "community" is the right word for the eventual users of New Assignment. People use that term too loosely, in my opinion. But if NewAssignment.Net develops a base of active, loyal and intelligent users, it's not unreasonable that they can help police the site, especially if they understand that verifiying information and preventing fraud are basic to everything we're trying to do. And so a second answer, after editors, is a culture among users: catch errors, catch mistakes, catch fraud and manipulation. A mob mentality has to be met by something stronger; if you attract the right kind of users, that can happen. It would be foolish to think it will just because you're counting on it.

Three: Given enough eyeballs, all facts can be checked. I think there is every chance of developing a special subgroup of users who are effective fact checkers of the larger base of contributors, including new and casual contributors. One thing we are definitely going to do is see whether retired journalists and ex-journalists will volunteer to work with other natural born sticklers and operate our fact-checking system, which not only has to work, but eventually be better than industry standard. I don't know yet what that system will look like, or how systematic it will be. One of my advisers is interested in this puzzle and working on some ideas, assisted by a professional fact checker who emailed me offering to help. That's how we are going to solve this. Social scientists call it "muddling through."

Four: The site itself has to make verification easy. I mean in the way it is built and meant to operate. For example, editors have to be able to sort the raw from the initially verified from the double checked. This is one of the challenges for the developers of the New Assignment site, which will be Chapter Three. It's a new partnership--here's an about page for them--formed by Zack Rosen, who is my nephew, one of the originators of Dean Space and the co-founder of CivicSpace on the Drupal platform; and Josh Koenig, a co-founder of DeanSpace who started Music for America, a non-profit. They are both Drupal developers, active in that community. The third partner is Matt Cheney, who is trained as a librarian and worked as a researcher at National Center for SuperComputing Applications.

They're going to build the site with open source tools. Josh Koenig has a post up about the New Assignment project. It promises an Open Practice model: "posting tutorials, video screen casts, interviews, and write ups as our own work progresses and as we research others." Verification and fact-checking have to become open practices themselves. The developers understand that.

Five: The one percent rule.. Experience suggests a small slice of users will do most of the volunteer work. According to the one percent rule in social media, which is more of a tendency than a law, "if you get a group of 100 people online then one will create content, 10 will 'interact' with it (commenting or offering improvements) and the other 89 will just view it." This bears on the verification puzzle because we're not talking about "checking" vast hordes of people. If regular contributors provide most of the contributions, their reputations for reliability can accumulate at the site. In a well-designed system that will happen.

Six: How have others solved the problem? You tell me: has creating a reliable system of volunteer contributors ever been faced before on the Web? Did it prove unsolvable? I would expect NewAssignment.Net to look at prior cases first and find the key lessons.

4) Money
by truthsearch

Do you believe that as money flows into civic journalism that it'll change the equation? Obviously there are some people who's primary goal is to become famous and/or make money through more open journalism. Will the large community of contributors flush out those with less altruistic intentions? I guess I'm really asking will civic journalism be self-correcting as it gets bigger? Or is there a way it may become just as corrupted as much of the current mainstream professional journalism?

Rosen:

I doubt there's any incorruptible system, just different kinds of pressures, with greater and lesser freedoms for the journalists involved. We can certainly hope for a self-correcting system, but it's not likely to happen on its own.

There's nothing wrong with seeking recognition for great work. People who want to be become famous or make a salary through the more open forms in Net journalism aren't the enemy. Not at all. But they are going to have to work with users under conditions that build trust and permit collaboration. It's hard for me to see how the bad actors will succeed at that, but I am not discounting it, either.

Here's a site called Sportingo. It says it's a "new type of sports media company," which is "focused on telling the story from the fans' perspective." Users can write articles, which will be "professionally edited." They can rate and comment on articles written by peers.

Sportingo will own all the content published on the site. There are no plans to pay contributors. The company is for-profit. Tal Rozow, the marketing manager, told me that that "Sportingo authors aiming for a professional writing career will be able to benefit from having by-lines appearing on our website." He said he's confident that a strong network of independent sports writers will emerge at the site, and maybe that will happen. But I'm not sure it's a system designed to build trust among all the players involved.

Everyone I have consulted about open source projects of any kind has stressed one thing over and over: the importance of understanding what would motivate people to contribute to the gift economy of the project. You have to get that right, they say. Ultimately I believe a non-profit foundation is a more secure one. If there are profits and they are extracted by the owners, not distributed to co-creators; that's a problem. If there are profits and they go into doing more and better journalism, that's different.

5) What's wrong with other extant examples?
by crush

I'm assuming that you evaluated and rejected some of the other high-profile citizen journalism outfits that predate the founding of your own project. Off my head I can think of:

* The Indymedia network is one of the longest standing examples of an attempt to have a large citizen journalist network.

* The Pacifica Network (especially the Democracy Now show)

* The New Standard

What was it that you found lacking in the above and why did you decide to start a new project instead of reforming and adapting one of the above? Do you think that your decision to accept corporate sponsorship (which is rejected by the Pacifica Network) will see your organization's focus inevitably drift toward the anodyne ineffectiveness of e.g. NPR?

(And of course, how could I forget WikiNews?)

Rosen:

There's nothing "wrong" with these prior examples. I admire them all. I was especially pleased to see that the New Standard met its do-or-die fundraising goal last week. That site is an experiment with reader-supported, totally independent, strenuously-factual reporting. High standards of verification are meant to prevail. I think the New Standard has a lot in common with professional journalism, except it rejects the political economy of commercial news media entirely. It's run as a collective among those who do the work. I am thrilled that it will remain around, because we need to try lots of solutions to how to fund serious reporting. Just as I'm thrilled that Independent Media Center and its collectives around the world keep humming. I agree with Chris Anderson that what blogging begat--citizen journalism--Indy Media begat, too.

I didn't "evaluate and reject" the New Standard, Indy Media, Pacifica and Wiki News. Nor is it my place to decide they need fixing. They don't. The people who founded those organizations deserve a lot of credit for creating something new and daring-- and genuinely alternative. They inspired me. So did lots of others. (New West, for example, or Witness.org.) NewAssignment.Net is really about a single proposition: that if journalists and networks of users can report stuff together that neither could easily do alone, the public sphere will benefit and the site will build trust. I think there's room for that.

My decision to accept $100,000 from Reuters means we'll have an editor who can test the possibilities in networked journalism, as Jeff Jarvis calls it. My job is to make sure that Reuters has no influence on that person. The company has said it will have no editorial control, and no claim on the content. I agree: it won't. I think we can persuade users that it works as advertised. But people are free to draw their own conclusions about what the gift means, and I'm sure they will.

6) Plagiarism and Ethics?
by goombah99

Lately there's been a few incidents of Plagiarism in the news, not to mention some wholesale ethical breaches of faked stories (e.g. Blair at the NY times and "a million Little pieces"). But the thing is, the reason those are news is that they are both exceptional and something that is specifically drummed in to any professional journalist not to do. Indeed, breaking this taboo is probably even more of a sin to the the fellow journalists than to the general public because of this entrenched ethic.

Yet we know that on college campuses, where we can measure the phenomenon, plagiarism is comparatively rampant. So evidently the common man cannot restrain himself.

It seems to me this is a serious issue for any new journalism form with a low barrier to entry and a high degree of anonymity for the author. How does this ethos get enforced in such a realm?

A related question is the ethical division of commentary and news. We know that's become a problem in the media for some outlets where management has a thumb on the content. But the traditional news organs, especially newspapers, still refrain for the most part. Indeed, the NY times just went so far as to remove the typeset justification from any article that contained any sort of analysis or opinion, reserving the justified typesetting for only traditional factual journalism stories so the difference is apparent to the reader from the start. How do we reinforce that ethos in the untrained journalist?

Rosen:

When people plagiarize they do it for a particular self-interested reason: to meet a deadline, get an unwanted task out of the way, get their full time salary with limited work. These motivations will probably be rarer in the New Assignment model. Why volunteer for a project only to cheat at it?

"The common man cannot restrain himself." Sorry, I don't trust that kind of language. Beyond that making stuff up is not a way to develop a base of users on the Web; people aren't that dumb! You speak of a "low barrier to entry and a high degree of anonymity for the author." But for most users the higher the anonymity factor for the author, the higher the barrier of trust.

What some people can't seem to get over is that other people can say any damn thing they want on the Internet! How can you trust any of it? is their natural reaction to all open systems. Closed systems--and professional journalism is one--develop trust in one way. Open systems have to do it a much different way. Expecting one to look like the other is unreasonable.

We aren't going to learn much about this puzzle by asking how the "common man" can be trained to imitate his betters in the news media. I refer you to sociologist Raymond Williams, who once said, "There are no masses, there are only ways of seeing people as masses." It is these ways of seeing that are retrograde. But they show up in the most surprising places.

7) Scale
by FuturePastNow

First, I'll admit that I haven't read much about citizen journalism other than Jeff Jarvis' [buzzmachine.com], but as a non-blogger thinking of getting in to it, I was wondering:

Much of the discussion seems to be about getting out from under the control of "gatekeepers" like publishers and media owners. Yet, while the internet is less concerned with money, it has its own form of currency: popularity, in the form of the link.

Doesn't this just turn the highest-traffic sites into new gatekeepers? Especially as the number of blogs increases, the gap between "rich" and "poor" expands?

I suppose what I'm really asking is, it's hard enough to get noticed today- how will someone just starting out get noticed ten years from now?

Rosen:

Ten years from now? Jeez, I have no idea what the world of media access will be like then. But anyone who is just starting out in self-publishing should consult Clay Shirky's Power Laws, Weblogs, and Inequality, so as not to become prematurely disillusioned by discovering its truths later on.

Certainly there are new gatekeepers. (Slashdot itself is one. But does it work the same way the old system did?) Traffic-wise, there's still rich and poor. (But is this list as static as that one?) Hierarchies have not gone away. (And who said they would?) Inequality has not disappeared. (But did you really think it could?)

You still have to fight to be noticed, good work can still go unnoticed. Life online is not entirely fair, or completely different. There's a new attention economy to replace the old. The sooner we reconcile ourselves to these common sense conclusions, the easier it will be to see what is actually different today.

Here are some things that stand out for me: Amateurs have joined professionals and they own a part of "the press." An audience that was once connected "up" to Big Media but not across to each other is now connected both ways. The cost for like-minded people to locate each other and collaborate has fallen dramatically. The tools of media production have been widely distributed, and broad distribution of content is no longer impossible for small, upstart producers. For professionals, they're not required to affiliate with Big Media in order to operate as a journalist, though most will. They can be stand alones and independents. The people formerly known as the audience (as I call them) are now a productive force to be reckoned with, and Big Media has just started that reckoning. The Net has new ways of distributing attention, which have taken their place alongside the old.

Still, there's a long way to go before we can say that our media system has been made more democratic, responsive and responsible.

8) What impact would this have on national elections?
by StressGuy

The Electoral process seems to be more of a "marketing contest" and marketing takes bags and bags of money. There's commercial time, signs, billboards, radio, etc. Let's face it, a commercial is, at most 90 seconds to tell me why I should vote for you - hardly enough time. So, all we see are glittering generalities or, all to often, "don't vote for the other guy" spots.

If "Citizen Journalism" takes off, do you see this as a way that candidates without the massive financial resources normally required to sustain a traditional campaign could actually compete? Could this make the "third party candidates" a credible threat? Could this actually serve to "level the playing field"?

Rosen:

We should be cautious here. I think the most we can say is that a system that was almost entirely closed and self-sustaining--in which a handful of people raised the money, took the polls, handled the candidates, made the ads, narrated the campaign and talked about the candidates on TV--has been disrupted. The people who ran it are not as confident as they once were in their ability to manage things and get the outcomes they want. Their party has been crashed, but it's not "over." Nor is it "ours."
It's possible that insurgent candidacies--not backed by current players in the system--will have an easier time of it in the years ahead, just as insurgent news providers have more of an opening now. That's as far as I would go on the leveled field.

9) Dilution of Protection
by ObsessiveMathsFreak

How long before corporations and wealthy individuals start employing goons, lawyers and wiretaps, a la HP, to threaten and intimidate citizen journalists with no real legal recourse? If faced with this, should a citizen journalist just back off and let the guilty win? How can the protections now enjoyed by the fourth estate be extended to citizen journalism without diluting them?

Rosen:

As a matter of law and public policy, I think "fourth estate" protections should focus on significant acts of journalism, not people in pre-fab categories or the kind of organization that surrounds the giver of news. All those who are engaged in the act of informing a broader public of what's going on deserve to be under the First Amendment umbrella that protects the press. The press itself is composed of amateur and professional wings.

But that's no answer to goons with lawyers who threaten to sue. Citizen journalists are definitely vulnerable there, which makes you realize why we have big media organizations in the first place. We have to be more creative. Robert Cox, head of the Media Bloggers Association (I am a founding member of the group) has shown that "an orchestrated campaign by bloggers to defend a fellow blogger in what appears to be a frivolous lawsuit" can work. That's encouraging but not a complete answer, either. Legal intimidation will happen, and I'm sure there will be times when the bad guys will win.

10) Blogging
by From A Far Away Land

When asking a primary source for information, I find that telling them I'm doing so to create a report on my blog tends to make them clam up, or continue to be unwilling to provide information that ought to be publicly available. What technique or phrases should I use to convince the interviewee that I both have a legitimate use for their information, and the right to obtain it?

Rosen:

Sometimes you have a right to obtain information from a primary source. Sometimes it's not a matter of your rights but their decision to recognize you and cooperate. If search costs are high for making an informed decision about whether to trust a blogger who shows up with questions, sources will seek to reduce costs by using reputation and even stereotype (bloggers: ugh) as proxies.

I don't think there's a proper technique or a magic phrase that will solve this problem. There's only one solution I can see. Send the guy the URL for the "about" section of your site. That page ought to persuade potential sources that legitimate use will be made of their information. It should tell them what you are up to, and why. The site itself, the reporting and commentary there, is the best reason any source has to cooperate. Ah, but how do you convince them to take the time and look?

There's at least one way. Break a story so that the source's world is talking about it and next time around the source will speak to you-- and go to your About page. I asked Dean Wright of Reuters what the biggest obstacle for NewAssignment.Net will be when it launches. "The same one that the more minor players in the mainstream media have: getting your calls returned," he said. "Then when you complete a project and publish, you may find that other media outlets are reluctant to pick up your stories." The only answer to that is "do some compelling projects that cannot be ignored."

NewAssignment.Net will try to take that advice. It will do stories developed by users into assignments that are given to journalists. It could also do stories developed by journalists and divided into parts for users to assign themselves. (Mechanical Turk meets the Center for Public Integrity.) I hope it will do stories where teams of users and journalists figure out the division of labor together.

Sometimes the network will be the knowledge producer, the journalist the enabler. Other times the journalist will be the producer, and the network the enabler. Pro-am journalism is not inherently better than am-pro. Amateur users could in some cases do it all themselves, with editors watching and giving the green light in stages. Different combinations beg to be tried. It's unwise to say in advance that we know how it will work, or that it can't.

We posted Jay Rosen's Call for Questions on September 25. Here are his answers, into which he's obviously put plenty of time and thought. This is a "must read" for anyone interested in the growing "citizen journalism" movement either as a writer/editor or as an audience member -- and please note that Rosen and many others say, over and over, that one of the major shifts in the news media, especially online, is that there is no longer any need to be one or the other instead of both.

1) Where do you see newspapers' role in this?
by Stick_Fig

First off, my credentials: I'm the former employee of an experimental newspaper, Bluffton Today, located in Bluffton, South Carolina. It's an exciting place, let me tell you. The focus has been on reverse publishing but at the same time tempering blogs with traditional journalism. The staff still writes articles; they still edit heavily. They use the web only to the degree where it doesn't dip into libel and slander and builds on its strengths. My question to you is, do you think Bluffton is on the right track? It felt like, in the 15 months I was there, they definitely were, but I'm a biased party. I left thinking, "If only newspapers did more of this..." I know what I'm betting the farm on in my career, and it isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. Rather, I feel that it's important to look at both sides and find how they can work together, because God knows there's some 60-year-old editor somewhere who won't look at Bluffton as anything more than a gimmick. I'm gonna be that guy in the newsroom fighting the good fight to get more untraditional voices into the the paper in more places than the editorial page.

Rosen:

Bluffton Today (Bluffton, SC is near Hilton Head Island) did several things that were important to try in 2005. They said the editorial engine would be the online edition; it would "produce" the printed paper. This is the opposite of how newspapers did things for the first ten years of their Web lives. They just re-purposed the content from the print edition, and called that an "online newspaper."

By reversing what's primary in production you change head sets in the newsroom because a professional newsroom engineers everything--including the talents of its employees--around the production ordeal. The "daily miracle" it was once called, because making the newspaper required such a fantastic act of just-in-time coordination. Many things had to be routinized for the miracle to occur. (Including ideas about journalism and the user's place in it.)

Steve Yelvington of Morris Digital Works, who worked on the Bluffton Today site, called it an "inversion" because content would flow from the Web to print rather than vice versa. The editorial engine should be the more interactive one, in which more of the community can participate. The goal was a virtuous circle. "Community conversation feeds professional journalism. Journalism feeds conversation. And around, and around." I think there is something to that idea.

How well it works is for people in Bluffton to address. I like that Bluffton Today tried to go Lessig on the news industry. It ditched the read only platform and re-built on read/write. Yelvington said at the launch: "Everyone gets a blog. Not just staffers, but everyone in the community. LeMonde (France) and the Mail and Guardian (South Africa) are doing this, too." Giving everyone a blog may be an obvious idea. But it's a different track. "Everyone gets a photo gallery. Everyone can contribute events to a shared public community calendar...." The site was built on Drupal technology. It had free classifieds. It was different.

If the experience of doing Bluffton Today has tempered some of that initial boldness, that's as it should be. I'm not surprised that the staff still writes articles; they still edit heavily. A web-to-print, highly-interactive, low barrier to entry, read-write, everyone-contributes newspaper is still a daily production headache. Articles, photos, headlines, and ads have to come together. Unedited, the site would have almost no value, although it can have unedited parts with high value.

"It isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. It's important to look at both sides..." I agree with that, Stick. My new adventure, NewAssignment.Net, is a hybrid site for that reason. (Pros and amateurs collaborate on reporting projects.) In January of 2005 I wrote Bloggers vs. Journalists is Over for the same reason.

Bluffton today was a first wave attempt at innovation. Today initiatives like that face some second wave facts. Bringing capacity online does not itself create activity, so if you're counting on user activity, you better come with more than nifty new capacity. Create more writers and suddenly you may need more editors. "The conversation feeds journalism, journalism feeds the conversation" is a powerful idea, but we are several steps away from knowing how it works to create a live, intelligent filter in the newsroom.

There's just a long way to go. But yeah, you were on the right track working for those guys. Deeply so.

2) How to Get More Respect
by NewYorkCountryLawyer
I am convinced that online media have made a huge contribution to getting out the truth when the corporate media are seeking to suppress the truth. While there are a growing number of people aware of this phenomenon, reports in the 'blogosphere' just do not get the same respect and currency received by reports in the 'major' or 'corporate' media. What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large?

Rosen:

Well, "suppressing" the truth is not how I see the failures of modern journalism, or of our current press. I think it's bigger than that.

Bob Woodward, who is in the news this week, is at the top of the reporting game, an industry unto himself. In two books, Bush at War and Plan of Attack, he failed to tell the truth about the Bush White House because his methods were not up to the obstacle they met: an administration that had broken through all the reality checks normally placed on a president and his closest aides. One by one these measures came under abnormal stress. The policy-making process used by presidents got subverted. The normal channels for sounding out opinion were just disowned. The intelligence community came under extreme stress when asked to supply facts for a decision already made.

A Congress controlled by the same party was expected to go along, which meant accepting the president's definition of reality. Oversight got evacuated. The normal tensions with the press were driven deeper: keep them back, keep them out, tell them nothing, tear them down. If someone does break a story from inside you immediately punish and isolate anyone who spoke to the reporter. You make them disown their words. You make them repent.

This is the story Woodward missed because he got inside it, so to speak. Ron Suskind, one of the few in Washington who did not miss that story, called it "the retreat from empiricism." To me, it's the big narrative yet to come out about the Bush White House. Attack Without a Plan was too crazy to be credible to Woodward. So he wrote Plan of Attack instead. I haven't read his new book yet, just the reviews and excerpts. But from early accounts, State of Denial is his attempt to get back the ground he lost, despite having the best access.

Woodward didn't "suppress" the story. Rather, he couldn't imagine it. Those are the kinds of failures that interest me. Sometimes things are suppressed. Often, the truth eludes professional journalism because no one thought to look for it. I welcome your question, What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large? My first answer is: we have to look for it.

You know how, when you've really mastered something and there's a news account of it, the news story will invariable get several (basic) things wrong? Eliminate the several things and respect will rise. If you want to inform the world of something, grok it before you rock it is a good simple rule.

Correct ourselves early and often. Correct the reporting in the major media, early and often. Fact check your own ass first, then your neighbor's. We should major in transparency; the "major" media will take a minor in that. Diversity of outlook in the reporters ultimately improves the reporting. The blogosphere has advantages there, especially as it does more reporting.

I think we have to accept that Big Media, which isn't going anywhere, is society's default legitimacy-distribution machine. But that doesn't mean it works well. The machine itself can lose legitimacy without exactly falling apart. If you're an upstart publisher of news and you suck at it, Big Media will try to ignore you. If you're an upstart publisher of news and you're really good at it, Big Media will try to ignore you. Then when you assume the shape of a writes-itself story--first bloggers to go to the political conventions!--Big Media will over-cover you, spreading a small bit of understanding over lots and lots of stories. Six months later it's time to debunk the trend they missed, then over-hyped and finally misdescribed. It's not personal. It's protective. It's also cheaper than figuring out what's going on.

We can win a lot of points for Net journalism just by being the opposite of that.

3) What about mob-rule journalism?
by Chas

What sort of safeguards are in place to do fact-checking and prevent false/obviously slanted mob-rule style reports from being propagated as fact?

Rosen:

People hear phrases like "an experiment in open source reporting" and they see it immediately: What's open to the wisdom of the crowd is vulnerable to the actions of the mob. Wanting to be helpful, the volunteer may slant reports without realizing it. Through the portals marked "citizen," the paid operative can also go. How do you prevent all of that?

To me this is a puzzle with many pieces. It won't have one solution; it will take many overlapping systems working together. I can't tell you--yet--how we're going to build a fact-checking and verification system into NewAssignment.Net. But I can tell you that the site will fail without one, so we'll have to try to figure it out, with help from a lot of people. To simply pass along unchecked reports received from strangers over the Net would be fantastically dumb. To discount the possibility of people trying to game the system would be dumb, too; the more successful the site is, the more probable the gaming is. Not to mention spam, duplication, all kinds of junk.

What sort of safeguards are in place? Here are my answers so far. You tell me what is missing or cracked in this foundation:

One: The editors are full time on it. Assignments flow through editors several times before they are published by NewAssignment.Net. That's the pro-am way. It's an editor's job not to be gamed, not to publish bum facts. Everything that goes out has the editor's name on it. It's not an answer to everything--this reliance on "good editors"--but it's a proven system, a simple one, and a start.

Two: Users Self-Police. I'm not sure "community" is the right word for the eventual users of New Assignment. People use that term too loosely, in my opinion. But if NewAssignment.Net develops a base of active, loyal and intelligent users, it's not unreasonable that they can help police the site, especially if they understand that verifiying information and preventing fraud are basic to everything we're trying to do. And so a second answer, after editors, is a culture among users: catch errors, catch mistakes, catch fraud and manipulation. A mob mentality has to be met by something stronger; if you attract the right kind of users, that can happen. It would be foolish to think it will just because you're counting on it.

Three: Given enough eyeballs, all facts can be checked. I think there is every chance of developing a special subgroup of users who are effective fact checkers of the larger base of contributors, including new and casual contributors. One thing we are definitely going to do is see whether retired journalists and ex-journalists will volunteer to work with other natural born sticklers and operate our fact-checking system, which not only has to work, but eventually be better than industry standard. I don't know yet what that system will look like, or how systematic it will be. One of my advisers is interested in this puzzle and working on some ideas, assisted by a professional fact checker who emailed me offering to help. That's how we are going to solve this. Social scientists call it "muddling through."

Four: The site itself has to make verification easy. I mean in the way it is built and meant to operate. For example, editors have to be able to sort the raw from the initially verified from the double checked. This is one of the challenges for the developers of the New Assignment site, which will be Chapter Three. It's a new partnership--here's an about page for them--formed by Zack Rosen, who is my nephew, one of the originators of Dean Space and the co-founder of CivicSpace on the Drupal platform; and Josh Koenig, a co-founder of DeanSpace who started Music for America, a non-profit. They are both Drupal developers, active in that community. The third partner is Matt Cheney, who is trained as a librarian and worked as a researcher at National Center for SuperComputing Applications.

They're going to build the site with open source tools. Josh Koenig has a post up about the New Assignment project. It promises an Open Practice model: "posting tutorials, video screen casts, interviews, and write ups as our own work progresses and as we research others." Verification and fact-checking have to become open practices themselves. The developers understand that.

Five: The one percent rule.. Experience suggests a small slice of users will do most of the volunteer work. According to the one percent rule in social media, which is more of a tendency than a law, "if you get a group of 100 people online then one will create content, 10 will 'interact' with it (commenting or offering improvements) and the other 89 will just view it." This bears on the verification puzzle because we're not talking about "checking" vast hordes of people. If regular contributors provide most of the contributions, their reputations for reliability can accumulate at the site. In a well-designed system that will happen.

Six: How have others solved the problem? You tell me: has creating a reliable system of volunteer contributors ever been faced before on the Web? Did it prove unsolvable? I would expect NewAssignment.Net to look at prior cases first and find the key lessons.

4) Money
by truthsearch

Do you believe that as money flows into civic journalism that it'll change the equation? Obviously there are some people who's primary goal is to become famous and/or make money through more open journalism. Will the large community of contributors flush out those with less altruistic intentions? I guess I'm really asking will civic journalism be self-correcting as it gets bigger? Or is there a way it may become just as corrupted as much of the current mainstream professional journalism?

Rosen:

I doubt there's any incorruptible system, just different kinds of pressures, with greater and lesser freedoms for the journalists involved. We can certainly hope for a self-correcting system, but it's not likely to happen on its own.

There's nothing wrong with seeking recognition for great work. People who want to be become famous or make a salary through the more open forms in Net journalism aren't the enemy. Not at all. But they are going to have to work with users under conditions that build trust and permit collaboration. It's hard for me to see how the bad actors will succeed at that, but I am not discounting it, either.

Here's a site called Sportingo. It says it's a "new type of sports media company," which is "focused on telling the story from the fans' perspective." Users can write articles, which will be "professionally edited." They can rate and comment on articles written by peers.

Sportingo will own all the content published on the site. There are no plans to pay contributors. The company is for-profit. Tal Rozow, the marketing manager, told me that that "Sportingo authors aiming for a professional writing career will be able to benefit from having by-lines appearing on our website." He said he's confident that a strong network of independent sports writers will emerge at the site, and maybe that will happen. But I'm not sure it's a system designed to build trust among all the players involved.

Everyone I have consulted about open source projects of any kind has stressed one thing over and over: the importance of understanding what would motivate people to contribute to the gift economy of the project. You have to get that right, they say. Ultimately I believe a non-profit foundation is a more secure one. If there are profits and they are extracted by the owners, not distributed to co-creators; that's a problem. If there are profits and they go into doing more and better journalism, that's different.

5) What's wrong with other extant examples?
by crush

I'm assuming that you evaluated and rejected some of the other high-profile citizen journalism outfits that predate the founding of your own project. Off my head I can think of:

* The Indymedia network is one of the longest standing examples of an attempt to have a large citizen journalist network.

* The Pacifica Network (especially the Democracy Now show)

* The New Standard

What was it that you found lacking in the above and why did you decide to start a new project instead of reforming and adapting one of the above? Do you think that your decision to accept corporate sponsorship (which is rejected by the Pacifica Network) will see your organization's focus inevitably drift toward the anodyne ineffectiveness of e.g. NPR?

(And of course, how could I forget WikiNews?)

Rosen:

There's nothing "wrong" with these prior examples. I admire them all. I was especially pleased to see that the New Standard met its do-or-die fundraising goal last week. That site is an experiment with reader-supported, totally independent, strenuously-factual reporting. High standards of verification are meant to prevail. I think the New Standard has a lot in common with professional journalism, except it rejects the political economy of commercial news media entirely. It's run as a collective among those who do the work. I am thrilled that it will remain around, because we need to try lots of solutions to how to fund serious reporting. Just as I'm thrilled that Independent Media Center and its collectives around the world keep humming. I agree with Chris Anderson that what blogging begat--citizen journalism--Indy Media begat, too.

I didn't "evaluate and reject" the New Standard, Indy Media, Pacifica and Wiki News. Nor is it my place to decide they need fixing. They don't. The people who founded those organizations deserve a lot of credit for creating something new and daring-- and genuinely alternative. They inspired me. So did lots of others. (New West, for example, or Witness.org.) NewAssignment.Net is really about a single proposition: that if journalists and networks of users can report stuff together that neither could easily do alone, the public sphere will benefit and the site will build trust. I think there's room for that.

My decision to accept $100,000 from Reuters means we'll have an editor who can test the possibilities in networked journalism, as Jeff Jarvis calls it. My job is to make sure that Reuters has no influence on that person. The company has said it will have no editorial control, and no claim on the content. I agree: it won't. I think we can persuade users that it works as advertised. But people are free to draw their own conclusions about what the gift means, and I'm sure they will.

6) Plagiarism and Ethics?
by goombah99

Lately there's been a few incidents of Plagiarism in the news, not to mention some wholesale ethical breaches of faked stories (e.g. Blair at the NY times and "a million Little pieces"). But the thing is, the reason those are news is that they are both exceptional and something that is specifically drummed in to any professional journalist not to do. Indeed, breaking this taboo is probably even more of a sin to the the fellow journalists than to the general public because of this entrenched ethic.

Yet we know that on college campuses, where we can measure the phenomenon, plagiarism is comparatively rampant. So evidently the common man cannot restrain himself.

It seems to me this is a serious issue for any new journalism form with a low barrier to entry and a high degree of anonymity for the author. How does this ethos get enforced in such a realm?

A related question is the ethical division of commentary and news. We know that's become a problem in the media for some outlets where management has a thumb on the content. But the traditional news organs, especially newspapers, still refrain for the most part. Indeed, the NY times just went so far as to remove the typeset justification from any article that contained any sort of analysis or opinion, reserving the justified typesetting for only traditional factual journalism stories so the difference is apparent to the reader from the start. How do we reinforce that ethos in the untrained journalist?

Rosen:

When people plagiarize they do it for a particular self-interested reason: to meet a deadline, get an unwanted task out of the way, get their full time salary with limited work. These motivations will probably be rarer in the New Assignment model. Why volunteer for a project only to cheat at it?

"The common man cannot restrain himself." Sorry, I don't trust that kind of language. Beyond that making stuff up is not a way to develop a base of users on the Web; people aren't that dumb! You speak of a "low barrier to entry and a high degree of anonymity for the author." But for most users the higher the anonymity factor for the author, the higher the barrier of trust.

What some people can't seem to get over is that other people can say any damn thing they want on the Internet! How can you trust any of it? is their natural reaction to all open systems. Closed systems--and professional journalism is one--develop trust in one way. Open systems have to do it a much different way. Expecting one to look like the other is unreasonable.

We aren't going to learn much about this puzzle by asking how the "common man" can be trained to imitate his betters in the news media. I refer you to sociologist Raymond Williams, who once said, "There are no masses, there are only ways of seeing people as masses." It is these ways of seeing that are retrograde. But they show up in the most surprising places.

7) Scale
by FuturePastNow

First, I'll admit that I haven't read much about citizen journalism other than Jeff Jarvis' [buzzmachine.com], but as a non-blogger thinking of getting in to it, I was wondering:

Much of the discussion seems to be about getting out from under the control of "gatekeepers" like publishers and media owners. Yet, while the internet is less concerned with money, it has its own form of currency: popularity, in the form of the link.

Doesn't this just turn the highest-traffic sites into new gatekeepers? Especially as the number of blogs increases, the gap between "rich" and "poor" expands?

I suppose what I'm really asking is, it's hard enough to get noticed today- how will someone just starting out get noticed ten years from now?

Rosen:

Ten years from now? Jeez, I have no idea what the world of media access will be like then. But anyone who is just starting out in self-publishing should consult Clay Shirky's Power Laws, Weblogs, and Inequality, so as not to become prematurely disillusioned by discovering its truths later on.

Certainly there are new gatekeepers. (Slashdot itself is one. But does it work the same way the old system did?) Traffic-wise, there's still rich and poor. (But is this list as static as that one?) Hierarchies have not gone away. (And who said they would?) Inequality has not disappeared. (But did you really think it could?)

You still have to fight to be noticed, good work can still go unnoticed. Life online is not entirely fair, or completely different. There's a new attention economy to replace the old. The sooner we reconcile ourselves to these common sense conclusions, the easier it will be to see what is actually different today.

Here are some things that stand out for me: Amateurs have joined professionals and they own a part of "the press." An audience that was once connected "up" to Big Media but not across to each other is now connected both ways. The cost for like-minded people to locate each other and collaborate has fallen dramatically. The tools of media production have been widely distributed, and broad distribution of content is no longer impossible for small, upstart producers. For professionals, they're not required to affiliate with Big Media in order to operate as a journalist, though most will. They can be stand alones and independents. The people formerly known as the audience (as I call them) are now a productive force to be reckoned with, and Big Media has just started that reckoning. The Net has new ways of distributing attention, which have taken their place alongside the old.

Still, there's a long way to go before we can say that our media system has been made more democratic, responsive and responsible.

8) What impact would this have on national elections?
by StressGuy

The Electoral process seems to be more of a "marketing contest" and marketing takes bags and bags of money. There's commercial time, signs, billboards, radio, etc. Let's face it, a commercial is, at most 90 seconds to tell me why I should vote for you - hardly enough time. So, all we see are glittering generalities or, all to often, "don't vote for the other guy" spots.

If "Citizen Journalism" takes off, do you see this as a way that candidates without the massive financial resources normally required to sustain a traditional campaign could actually compete? Could this make the "third party candidates" a credible threat? Could this actually serve to "level the playing field"?

Rosen:

We should be cautious here. I think the most we can say is that a system that was almost entirely closed and self-sustaining--in which a handful of people raised the money, took the polls, handled the candidates, made the ads, narrated the campaign and talked about the candidates on TV--has been disrupted. The people who ran it are not as confident as they once were in their ability to manage things and get the outcomes they want. Their party has been crashed, but it's not "over." Nor is it "ours."
It's possible that insurgent candidacies--not backed by current players in the system--will have an easier time of it in the years ahead, just as insurgent news providers have more of an opening now. That's as far as I would go on the leveled field.

9) Dilution of Protection
by ObsessiveMathsFreak

How long before corporations and wealthy individuals start employing goons, lawyers and wiretaps, a la HP, to threaten and intimidate citizen journalists with no real legal recourse? If faced with this, should a citizen journalist just back off and let the guilty win? How can the protections now enjoyed by the fourth estate be extended to citizen journalism without diluting them?

Rosen:

As a matter of law and public policy, I think "fourth estate" protections should focus on significant acts of journalism, not people in pre-fab categories or the kind of organization that surrounds the giver of news. All those who are engaged in the act of informing a broader public of what's going on deserve to be under the First Amendment umbrella that protects the press. The press itself is composed of amateur and professional wings.

But that's no answer to goons with lawyers who threaten to sue. Citizen journalists are definitely vulnerable there, which makes you realize why we have big media organizations in the first place. We have to be more creative. Robert Cox, head of the Media Bloggers Association (I am a founding member of the group) has shown that "an orchestrated campaign by bloggers to defend a fellow blogger in what appears to be a frivolous lawsuit" can work. That's encouraging but not a complete answer, either. Legal intimidation will happen, and I'm sure there will be times when the bad guys will win.

10) Blogging
by From A Far Away Land

When asking a primary source for information, I find that telling them I'm doing so to create a report on my blog tends to make them clam up, or continue to be unwilling to provide information that ought to be publicly available. What technique or phrases should I use to convince the interviewee that I both have a legitimate use for their information, and the right to obtain it?

Rosen:

Sometimes you have a right to obtain information from a primary source. Sometimes it's not a matter of your rights but their decision to recognize you and cooperate. If search costs are high for making an informed decision about whether to trust a blogger who shows up with questions, sources will seek to reduce costs by using reputation and even stereotype (bloggers: ugh) as proxies.

I don't think there's a proper technique or a magic phrase that will solve this problem. There's only one solution I can see. Send the guy the URL for the "about" section of your site. That page ought to persuade potential sources that legitimate use will be made of their information. It should tell them what you are up to, and why. The site itself, the reporting and commentary there, is the best reason any source has to cooperate. Ah, but how do you convince them to take the time and look?

There's at least one way. Break a story so that the source's world is talking about it and next time around the source will speak to you-- and go to your About page. I asked Dean Wright of Reuters what the biggest obstacle for NewAssignment.Net will be when it launches. "The same one that the more minor players in the mainstream media have: getting your calls returned," he said. "Then when you complete a project and publish, you may find that other media outlets are reluctant to pick up your stories." The only answer to that is "do some compelling projects that cannot be ignored."

NewAssignment.Net will try to take that advice. It will do stories developed by users into assignments that are given to journalists. It could also do stories developed by journalists and divided into parts for users to assign themselves. (Mechanical Turk meets the Center for Public Integrity.) I hope it will do stories where teams of users and journalists figure out the division of labor together.

Sometimes the network will be the knowledge producer, the journalist the enabler. Other times the journalist will be the producer, and the network the enabler. Pro-am journalism is not inherently better than am-pro. Amateur users could in some cases do it all themselves, with editors watching and giving the green light in stages. Different combinations beg to be tried. It's unwise to say in advance that we know how it will work, or that it can't.

We posted Jay Rosen's Call for Questions on September 25. Here are his answers, into which he's obviously put plenty of time and thought. This is a "must read" for anyone interested in the growing "citizen journalism" movement either as a writer/editor or as an audience member -- and please note that Rosen and many others say, over and over, that one of the major shifts in the news media, especially online, is that there is no longer any need to be one or the other instead of both.

1) Where do you see newspapers' role in this?
by Stick_Fig

First off, my credentials: I'm the former employee of an experimental newspaper, Bluffton Today, located in Bluffton, South Carolina. It's an exciting place, let me tell you. The focus has been on reverse publishing but at the same time tempering blogs with traditional journalism. The staff still writes articles; they still edit heavily. They use the web only to the degree where it doesn't dip into libel and slander and builds on its strengths. My question to you is, do you think Bluffton is on the right track? It felt like, in the 15 months I was there, they definitely were, but I'm a biased party. I left thinking, "If only newspapers did more of this..." I know what I'm betting the farm on in my career, and it isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. Rather, I feel that it's important to look at both sides and find how they can work together, because God knows there's some 60-year-old editor somewhere who won't look at Bluffton as anything more than a gimmick. I'm gonna be that guy in the newsroom fighting the good fight to get more untraditional voices into the the paper in more places than the editorial page.

Rosen:

Bluffton Today (Bluffton, SC is near Hilton Head Island) did several things that were important to try in 2005. They said the editorial engine would be the online edition; it would "produce" the printed paper. This is the opposite of how newspapers did things for the first ten years of their Web lives. They just re-purposed the content from the print edition, and called that an "online newspaper."

By reversing what's primary in production you change head sets in the newsroom because a professional newsroom engineers everything--including the talents of its employees--around the production ordeal. The "daily miracle" it was once called, because making the newspaper required such a fantastic act of just-in-time coordination. Many things had to be routinized for the miracle to occur. (Including ideas about journalism and the user's place in it.)

Steve Yelvington of Morris Digital Works, who worked on the Bluffton Today site, called it an "inversion" because content would flow from the Web to print rather than vice versa. The editorial engine should be the more interactive one, in which more of the community can participate. The goal was a virtuous circle. "Community conversation feeds professional journalism. Journalism feeds conversation. And around, and around." I think there is something to that idea.

How well it works is for people in Bluffton to address. I like that Bluffton Today tried to go Lessig on the news industry. It ditched the read only platform and re-built on read/write. Yelvington said at the launch: "Everyone gets a blog. Not just staffers, but everyone in the community. LeMonde (France) and the Mail and Guardian (South Africa) are doing this, too." Giving everyone a blog may be an obvious idea. But it's a different track. "Everyone gets a photo gallery. Everyone can contribute events to a shared public community calendar...." The site was built on Drupal technology. It had free classifieds. It was different.

If the experience of doing Bluffton Today has tempered some of that initial boldness, that's as it should be. I'm not surprised that the staff still writes articles; they still edit heavily. A web-to-print, highly-interactive, low barrier to entry, read-write, everyone-contributes newspaper is still a daily production headache. Articles, photos, headlines, and ads have to come together. Unedited, the site would have almost no value, although it can have unedited parts with high value.

"It isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. It's important to look at both sides..." I agree with that, Stick. My new adventure, NewAssignment.Net, is a hybrid site for that reason. (Pros and amateurs collaborate on reporting projects.) In January of 2005 I wrote Bloggers vs. Journalists is Over for the same reason.

Bluffton today was a first wave attempt at innovation. Today initiatives like that face some second wave facts. Bringing capacity online does not itself create activity, so if you're counting on user activity, you better come with more than nifty new capacity. Create more writers and suddenly you may need more editors. "The conversation feeds journalism, journalism feeds the conversation" is a powerful idea, but we are several steps away from knowing how it works to create a live, intelligent filter in the newsroom.

There's just a long way to go. But yeah, you were on the right track working for those guys. Deeply so.

2) How to Get More Respect
by NewYorkCountryLawyer
I am convinced that online media have made a huge contribution to getting out the truth when the corporate media are seeking to suppress the truth. While there are a growing number of people aware of this phenomenon, reports in the 'blogosphere' just do not get the same respect and currency received by reports in the 'major' or 'corporate' media. What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large?

Rosen:

Well, "suppressing" the truth is not how I see the failures of modern journalism, or of our current press. I think it's bigger than that.

Bob Woodward, who is in the news this week, is at the top of the reporting game, an industry unto himself. In two books, Bush at War and Plan of Attack, he failed to tell the truth about the Bush White House because his methods were not up to the obstacle they met: an administration that had broken through all the reality checks normally placed on a president and his closest aides. One by one these measures came under abnormal stress. The policy-making process used by presidents got subverted. The normal channels for sounding out opinion were just disowned. The intelligence community came under extreme stress when asked to supply facts for a decision already made.

A Congress controlled by the same party was expected to go along, which meant accepting the president's definition of reality. Oversight got evacuated. The normal tensions with the press were driven deeper: keep them back, keep them out, tell them nothing, tear them down. If someone does break a story from inside you immediately punish and isolate anyone who spoke to the reporter. You make them disown their words. You make them repent.

This is the story Woodward missed because he got inside it, so to speak. Ron Suskind, one of the few in Washington who did not miss that story, called it "the retreat from empiricism." To me, it's the big narrative yet to come out about the Bush White House. Attack Without a Plan was too crazy to be credible to Woodward. So he wrote Plan of Attack instead. I haven't read his new book yet, just the reviews and excerpts. But from early accounts, State of Denial is his attempt to get back the ground he lost, despite having the best access.

Woodward didn't "suppress" the story. Rather, he couldn't imagine it. Those are the kinds of failures that interest me. Sometimes things are suppressed. Often, the truth eludes professional journalism because no one thought to look for it. I welcome your question, What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large? My first answer is: we have to look for it.

You know how, when you've really mastered something and there's a news account of it, the news story will invariable get several (basic) things wrong? Eliminate the several things and respect will rise. If you want to inform the world of something, grok it before you rock it is a good simple rule.

Correct ourselves early and often. Correct the reporting in the major media, early and often. Fact check your own ass first, then your neighbor's. We should major in transparency; the "major" media will take a minor in that. Diversity of outlook in the reporters ultimately improves the reporting. The blogosphere has advantages there, especially as it does more reporting.

I think we have to accept that Big Media, which isn't going anywhere, is society's default legitimacy-distribution machine. But that doesn't mean it works well. The machine itself can lose legitimacy without exactly falling apart. If you're an upstart publisher of news and you suck at it, Big Media will try to ignore you. If you're an upstart publisher of news and you're really good at it, Big Media will try to ignore you. Then when you assume the shape of a writes-itself story--first bloggers to go to the political conventions!--Big Media will over-cover you, spreading a small bit of understanding over lots and lots of stories. Six months later it's time to debunk the trend they missed, then over-hyped and finally misdescribed. It's not personal. It's protective. It's also cheaper than figuring out what's going on.

We can win a lot of points for Net journalism just by being the opposite of that.

3) What about mob-rule journalism?
by Chas

What sort of safeguards are in place to do fact-checking and prevent false/obviously slanted mob-rule style reports from being propagated as fact?

Rosen:

People hear phrases like "an experiment in open source reporting" and they see it immediately: What's open to the wisdom of the crowd is vulnerable to the actions of the mob. Wanting to be helpful, the volunteer may slant reports without realizing it. Through the portals marked "citizen," the paid operative can also go. How do you prevent all of that?

To me this is a puzzle with many pieces. It won't have one solution; it will take many overlapping systems working together. I can't tell you--yet--how we're going to build a fact-checking and verification system into NewAssignment.Net. But I can tell you that the site will fail without one, so we'll have to try to figure it out, with help from a lot of people. To simply pass along unchecked reports received from strangers over the Net would be fantastically dumb. To discount the possibility of people trying to game the system would be dumb, too; the more successful the site is, the more probable the gaming is. Not to mention spam, duplication, all kinds of junk.

What sort of safeguards are in place? Here are my answers so far. You tell me what is missing or cracked in this foundation:

One: The editors are full time on it. Assignments flow through editors several times before they are published by NewAssignment.Net. That's the pro-am way. It's an editor's job not to be gamed, not to publish bum facts. Everything that goes out has the editor's name on it. It's not an answer to everything--this reliance on "good editors"--but it's a proven system, a simple one, and a start.

Two: Users Self-Police. I'm not sure "community" is the right word for the eventual users of New Assignment. People use that term too loosely, in my opinion. But if NewAssignment.Net develops a base of active, loyal and intelligent users, it's not unreasonable that they can help police the site, especially if they understand that verifiying information and preventing fraud are basic to everything we're trying to do. And so a second answer, after editors, is a culture among users: catch errors, catch mistakes, catch fraud and manipulation. A mob mentality has to be met by something stronger; if you attract the right kind of users, that can happen. It would be foolish to think it will just because you're counting on it.

Three: Given enough eyeballs, all facts can be checked. I think there is every chance of developing a special subgroup of users who are effective fact checkers of the larger base of contributors, including new and casual contributors. One thing we are definitely going to do is see whether retired journalists and ex-journalists will volunteer to work with other natural born sticklers and operate our fact-checking system, which not only has to work, but eventually be better than industry standard. I don't know yet what that system will look like, or how systematic it will be. One of my advisers is interested in this puzzle and working on some ideas, assisted by a professional fact checker who emailed me offering to help. That's how we are going to solve this. Social scientists call it "muddling through."

Four: The site itself has to make verification easy. I mean in the way it is built and meant to operate. For example, editors have to be able to sort the raw from the initially verified from the double checked. This is one of the challenges for the developers of the New Assignment site, which will be Chapter Three. It's a new partnership--here's an about page for them--formed by Zack Rosen, who is my nephew, one of the originators of Dean Space and the co-founder of CivicSpace on the Drupal platform; and Josh Koenig, a co-founder of DeanSpace who started Music for America, a non-profit. They are both Drupal developers, active in that community. The third partner is Matt Cheney, who is trained as a librarian and worked as a researcher at National Center for SuperComputing Applications.

They're going to build the site with open source tools. Josh Koenig has a post up about the New Assignment project. It promises an Open Practice model: "posting tutorials, video screen casts, interviews, and write ups as our own work progresses and as we research others." Verification and fact-checking have to become open practices themselves. The developers understand that.

Five: The one percent rule.. Experience suggests a small slice of users will do most of the volunteer work. According to the one percent rule in social media, which is more of a tendency than a law, "if you get a group of 100 people online then one will create content, 10 will 'interact' with it (commenting or offering improvements) and the other 89 will just view it." This bears on the verification puzzle because we're not talking about "checking" vast hordes of people. If regular contributors provide most of the contributions, their reputations for reliability can accumulate at the site. In a well-designed system that will happen.

Six: How have others solved the problem? You tell me: has creating a reliable system of volunteer contributors ever been faced before on the Web? Did it prove unsolvable? I would expect NewAssignment.Net to look at prior cases first and find the key lessons.

4) Money
by truthsearch

Do you believe that as money flows into civic journalism that it'll change the equation? Obviously there are some people who's primary goal is to become famous and/or make money through more open journalism. Will the large community of contributors flush out those with less altruistic intentions? I guess I'm really asking will civic journalism be self-correcting as it gets bigger? Or is there a way it may become just as corrupted as much of the current mainstream professional journalism?

Rosen:

I doubt there's any incorruptible system, just different kinds of pressures, with greater and lesser freedoms for the journalists involved. We can certainly hope for a self-correcting system, but it's not likely to happen on its own.

There's nothing wrong with seeking recognition for great work. People who want to be become famous or make a salary through the more open forms in Net journalism aren't the enemy. Not at all. But they are going to have to work with users under conditions that build trust and permit collaboration. It's hard for me to see how the bad actors will succeed at that, but I am not discounting it, either.

Here's a site called Sportingo. It says it's a "new type of sports media company," which is "focused on telling the story from the fans' perspective." Users can write articles, which will be "professionally edited." They can rate and comment on articles written by peers.

Sportingo will own all the content published on the site. There are no plans to pay contributors. The company is for-profit. Tal Rozow, the marketing manager, told me that that "Sportingo authors aiming for a professional writing career will be able to benefit from having by-lines appearing on our website." He said he's confident that a strong network of independent sports writers will emerge at the site, and maybe that will happen. But I'm not sure it's a system designed to build trust among all the players involved.

Everyone I have consulted about open source projects of any kind has stressed one thing over and over: the importance of understanding what would motivate people to contribute to the gift economy of the project. You have to get that right, they say. Ultimately I believe a non-profit foundation is a more secure one. If there are profits and they are extracted by the owners, not distributed to co-creators; that's a problem. If there are profits and they go into doing more and better journalism, that's different.

5) What's wrong with other extant examples?
by crush

I'm assuming that you evaluated and rejected some of the other high-profile citizen journalism outfits that predate the founding of your own project. Off my head I can think of:

* The Indymedia network is one of the longest standing examples of an attempt to have a large citizen journalist network.

* The Pacifica Network (especially the Democracy Now show)

* The New Standard

What was it that you found lacking in the above and why did you decide to start a new project instead of reforming and adapting one of the above? Do you think that your decision to accept corporate sponsorship (which is rejected by the Pacifica Network) will see your organization's focus inevitably drift toward the anodyne ineffectiveness of e.g. NPR?

(And of course, how could I forget WikiNews?)

Rosen:

There's nothing "wrong" with these prior examples. I admire them all. I was especially pleased to see that the New Standard met its do-or-die fundraising goal last week. That site is an experiment with reader-supported, totally independent, strenuously-factual reporting. High standards of verification are meant to prevail. I think the New Standard has a lot in common with professional journalism, except it rejects the political economy of commercial news media entirely. It's run as a collective among those who do the work. I am thrilled that it will remain around, because we need to try lots of solutions to how to fund serious reporting. Just as I'm thrilled that Independent Media Center and its collectives around the world keep humming. I agree with Chris Anderson that what blogging begat--citizen journalism--Indy Media begat, too.

I didn't "evaluate and reject" the New Standard, Indy Media, Pacifica and Wiki News. Nor is it my place to decide they need fixing. They don't. The people who founded those organizations deserve a lot of credit for creating something new and daring-- and genuinely alternative. They inspired me. So did lots of others. (New West, for example, or Witness.org.) NewAssignment.Net is really about a single proposition: that if journalists and networks of users can report stuff together that neither could easily do alone, the public sphere will benefit and the site will build trust. I think there's room for that.

My decision to accept $100,000 from Reuters means we'll have an editor who can test the possibilities in networked journalism, as Jeff Jarvis calls it. My job is to make sure that Reuters has no influence on that person. The company has said it will have no editorial control, and no claim on the content. I agree: it won't. I think we can persuade users that it works as advertised. But people are free to draw their own conclusions about what the gift means, and I'm sure they will.

6) Plagiarism and Ethics?
by goombah99

Lately there's been a few incidents of Plagiarism in the news, not to mention some wholesale ethical breaches of faked stories (e.g. Blair at the NY times and "a million Little pieces"). But the thing is, the reason those are news is that they are both exceptional and something that is specifically drummed in to any professional journalist not to do. Indeed, breaking this taboo is probably even more of a sin to the the fellow journalists than to the general public because of this entrenched ethic.

Yet we know that on college campuses, where we can measure the phenomenon, plagiarism is comparatively rampant. So evidently the common man cannot restrain himself.

It seems to me this is a serious issue for any new journalism form with a low barrier to entry and a high degree of anonymity for the author. How does this ethos get enforced in such a realm?

A related question is the ethical division of commentary and news. We know that's become a problem in the media for some outlets where management has a thumb on the content. But the traditional news organs, especially newspapers, still refrain for the most part. Indeed, the NY times just went so far as to remove the typeset justification from any article that contained any sort of analysis or opinion, reserving the justified typesetting for only traditional factual journalism stories so the difference is apparent to the reader from the start. How do we reinforce that ethos in the untrained journalist?

Rosen:

When people plagiarize they do it for a particular self-interested reason: to meet a deadline, get an unwanted task out of the way, get their full time salary with limited work. These motivations will probably be rarer in the New Assignment model. Why volunteer for a project only to cheat at it?

"The common man cannot restrain himself." Sorry, I don't trust that kind of language. Beyond that making stuff up is not a way to develop a base of users on the Web; people aren't that dumb! You speak of a "low barrier to entry and a high degree of anonymity for the author." But for most users the higher the anonymity factor for the author, the higher the barrier of trust.

What some people can't seem to get over is that other people can say any damn thing they want on the Internet! How can you trust any of it? is their natural reaction to all open systems. Closed systems--and professional journalism is one--develop trust in one way. Open systems have to do it a much different way. Expecting one to look like the other is unreasonable.

We aren't going to learn much about this puzzle by asking how the "common man" can be trained to imitate his betters in the news media. I refer you to sociologist Raymond Williams, who once said, "There are no masses, there are only ways of seeing people as masses." It is these ways of seeing that are retrograde. But they show up in the most surprising places.

7) Scale
by FuturePastNow

First, I'll admit that I haven't read much about citizen journalism other than Jeff Jarvis' [buzzmachine.com], but as a non-blogger thinking of getting in to it, I was wondering:

Much of the discussion seems to be about getting out from under the control of "gatekeepers" like publishers and media owners. Yet, while the internet is less concerned with money, it has its own form of currency: popularity, in the form of the link.

Doesn't this just turn the highest-traffic sites into new gatekeepers? Especially as the number of blogs increases, the gap between "rich" and "poor" expands?

I suppose what I'm really asking is, it's hard enough to get noticed today- how will someone just starting out get noticed ten years from now?

Rosen:

Ten years from now? Jeez, I have no idea what the world of media access will be like then. But anyone who is just starting out in self-publishing should consult Clay Shirky's Power Laws, Weblogs, and Inequality, so as not to become prematurely disillusioned by discovering its truths later on.

Certainly there are new gatekeepers. (Slashdot itself is one. But does it work the same way the old system did?) Traffic-wise, there's still rich and poor. (But is this list as static as that one?) Hierarchies have not gone away. (And who said they would?) Inequality has not disappeared. (But did you really think it could?)

You still have to fight to be noticed, good work can still go unnoticed. Life online is not entirely fair, or completely different. There's a new attention economy to replace the old. The sooner we reconcile ourselves to these common sense conclusions, the easier it will be to see what is actually different today.

Here are some things that stand out for me: Amateurs have joined professionals and they own a part of "the press." An audience that was once connected "up" to Big Media but not across to each other is now connected both ways. The cost for like-minded people to locate each other and collaborate has fallen dramatically. The tools of media production have been widely distributed, and broad distribution of content is no longer impossible for small, upstart producers. For professionals, they're not required to affiliate with Big Media in order to operate as a journalist, though most will. They can be stand alones and independents. The people formerly known as the audience (as I call them) are now a productive force to be reckoned with, and Big Media has just started that reckoning. The Net has new ways of distributing attention, which have taken their place alongside the old.

Still, there's a long way to go before we can say that our media system has been made more democratic, responsive and responsible.

8) What impact would this have on national elections?
by StressGuy

The Electoral process seems to be more of a "marketing contest" and marketing takes bags and bags of money. There's commercial time, signs, billboards, radio, etc. Let's face it, a commercial is, at most 90 seconds to tell me why I should vote for you - hardly enough time. So, all we see are glittering generalities or, all to often, "don't vote for the other guy" spots.

If "Citizen Journalism" takes off, do you see this as a way that candidates without the massive financial resources normally required to sustain a traditional campaign could actually compete? Could this make the "third party candidates" a credible threat? Could this actually serve to "level the playing field"?

Rosen:

We should be cautious here. I think the most we can say is that a system that was almost entirely closed and self-sustaining--in which a handful of people raised the money, took the polls, handled the candidates, made the ads, narrated the campaign and talked about the candidates on TV--has been disrupted. The people who ran it are not as confident as they once were in their ability to manage things and get the outcomes they want. Their party has been crashed, but it's not "over." Nor is it "ours."
It's possible that insurgent candidacies--not backed by current players in the system--will have an easier time of it in the years ahead, just as insurgent news providers have more of an opening now. That's as far as I would go on the leveled field.

9) Dilution of Protection
by ObsessiveMathsFreak

How long before corporations and wealthy individuals start employing goons, lawyers and wiretaps, a la HP, to threaten and intimidate citizen journalists with no real legal recourse? If faced with this, should a citizen journalist just back off and let the guilty win? How can the protections now enjoyed by the fourth estate be extended to citizen journalism without diluting them?

Rosen:

As a matter of law and public policy, I think "fourth estate" protections should focus on significant acts of journalism, not people in pre-fab categories or the kind of organization that surrounds the giver of news. All those who are engaged in the act of informing a broader public of what's going on deserve to be under the First Amendment umbrella that protects the press. The press itself is composed of amateur and professional wings.

But that's no answer to goons with lawyers who threaten to sue. Citizen journalists are definitely vulnerable there, which makes you realize why we have big media organizations in the first place. We have to be more creative. Robert Cox, head of the Media Bloggers Association (I am a founding member of the group) has shown that "an orchestrated campaign by bloggers to defend a fellow blogger in what appears to be a frivolous lawsuit" can work. That's encouraging but not a complete answer, either. Legal intimidation will happen, and I'm sure there will be times when the bad guys will win.

10) Blogging
by From A Far Away Land

When asking a primary source for information, I find that telling them I'm doing so to create a report on my blog tends to make them clam up, or continue to be unwilling to provide information that ought to be publicly available. What technique or phrases should I use to convince the interviewee that I both have a legitimate use for their information, and the right to obtain it?

Rosen:

Sometimes you have a right to obtain information from a primary source. Sometimes it's not a matter of your rights but their decision to recognize you and cooperate. If search costs are high for making an informed decision about whether to trust a blogger who shows up with questions, sources will seek to reduce costs by using reputation and even stereotype (bloggers: ugh) as proxies.

I don't think there's a proper technique or a magic phrase that will solve this problem. There's only one solution I can see. Send the guy the URL for the "about" section of your site. That page ought to persuade potential sources that legitimate use will be made of their information. It should tell them what you are up to, and why. The site itself, the reporting and commentary there, is the best reason any source has to cooperate. Ah, but how do you convince them to take the time and look?

There's at least one way. Break a story so that the source's world is talking about it and next time around the source will speak to you-- and go to your About page. I asked Dean Wright of Reuters what the biggest obstacle for NewAssignment.Net will be when it launches. "The same one that the more minor players in the mainstream media have: getting your calls returned," he said. "Then when you complete a project and publish, you may find that other media outlets are reluctant to pick up your stories." The only answer to that is "do some compelling projects that cannot be ignored."

NewAssignment.Net will try to take that advice. It will do stories developed by users into assignments that are given to journalists. It could also do stories developed by journalists and divided into parts for users to assign themselves. (Mechanical Turk meets the Center for Public Integrity.) I hope it will do stories where teams of users and journalists figure out the division of labor together.

Sometimes the network will be the knowledge producer, the journalist the enabler. Other times the journalist will be the producer, and the network the enabler. Pro-am journalism is not inherently better than am-pro. Amateur users could in some cases do it all themselves, with editors watching and giving the green light in stages. Different combinations beg to be tried. It's unwise to say in advance that we know how it will work, or that it can't.

We posted Jay Rosen's Call for Questions on September 25. Here are his answers, into which he's obviously put plenty of time and thought. This is a "must read" for anyone interested in the growing "citizen journalism" movement either as a writer/editor or as an audience member -- and please note that Rosen and many others say, over and over, that one of the major shifts in the news media, especially online, is that there is no longer any need to be one or the other instead of both.

1) Where do you see newspapers' role in this?
by Stick_Fig

First off, my credentials: I'm the former employee of an experimental newspaper, Bluffton Today, located in Bluffton, South Carolina. It's an exciting place, let me tell you. The focus has been on reverse publishing but at the same time tempering blogs with traditional journalism. The staff still writes articles; they still edit heavily. They use the web only to the degree where it doesn't dip into libel and slander and builds on its strengths. My question to you is, do you think Bluffton is on the right track? It felt like, in the 15 months I was there, they definitely were, but I'm a biased party. I left thinking, "If only newspapers did more of this..." I know what I'm betting the farm on in my career, and it isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. Rather, I feel that it's important to look at both sides and find how they can work together, because God knows there's some 60-year-old editor somewhere who won't look at Bluffton as anything more than a gimmick. I'm gonna be that guy in the newsroom fighting the good fight to get more untraditional voices into the the paper in more places than the editorial page.

Rosen:

Bluffton Today (Bluffton, SC is near Hilton Head Island) did several things that were important to try in 2005. They said the editorial engine would be the online edition; it would "produce" the printed paper. This is the opposite of how newspapers did things for the first ten years of their Web lives. They just re-purposed the content from the print edition, and called that an "online newspaper."

By reversing what's primary in production you change head sets in the newsroom because a professional newsroom engineers everything--including the talents of its employees--around the production ordeal. The "daily miracle" it was once called, because making the newspaper required such a fantastic act of just-in-time coordination. Many things had to be routinized for the miracle to occur. (Including ideas about journalism and the user's place in it.)

Steve Yelvington of Morris Digital Works, who worked on the Bluffton Today site, called it an "inversion" because content would flow from the Web to print rather than vice versa. The editorial engine should be the more interactive one, in which more of the community can participate. The goal was a virtuous circle. "Community conversation feeds professional journalism. Journalism feeds conversation. And around, and around." I think there is something to that idea.

How well it works is for people in Bluffton to address. I like that Bluffton Today tried to go Lessig on the news industry. It ditched the read only platform and re-built on read/write. Yelvington said at the launch: "Everyone gets a blog. Not just staffers, but everyone in the community. LeMonde (France) and the Mail and Guardian (South Africa) are doing this, too." Giving everyone a blog may be an obvious idea. But it's a different track. "Everyone gets a photo gallery. Everyone can contribute events to a shared public community calendar...." The site was built on Drupal technology. It had free classifieds. It was different.

If the experience of doing Bluffton Today has tempered some of that initial boldness, that's as it should be. I'm not surprised that the staff still writes articles; they still edit heavily. A web-to-print, highly-interactive, low barrier to entry, read-write, everyone-contributes newspaper is still a daily production headache. Articles, photos, headlines, and ads have to come together. Unedited, the site would have almost no value, although it can have unedited parts with high value.

"It isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. It's important to look at both sides..." I agree with that, Stick. My new adventure, NewAssignment.Net, is a hybrid site for that reason. (Pros and amateurs collaborate on reporting projects.) In January of 2005 I wrote Bloggers vs. Journalists is Over for the same reason.

Bluffton today was a first wave attempt at innovation. Today initiatives like that face some second wave facts. Bringing capacity online does not itself create activity, so if you're counting on user activity, you better come with more than nifty new capacity. Create more writers and suddenly you may need more editors. "The conversation feeds journalism, journalism feeds the conversation" is a powerful idea, but we are several steps away from knowing how it works to create a live, intelligent filter in the newsroom.

There's just a long way to go. But yeah, you were on the right track working for those guys. Deeply so.

2) How to Get More Respect
by NewYorkCountryLawyer
I am convinced that online media have made a huge contribution to getting out the truth when the corporate media are seeking to suppress the truth. While there are a growing number of people aware of this phenomenon, reports in the 'blogosphere' just do not get the same respect and currency received by reports in the 'major' or 'corporate' media. What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large?

Rosen:

Well, "suppressing" the truth is not how I see the failures of modern journalism, or of our current press. I think it's bigger than that.

Bob Woodward, who is in the news this week, is at the top of the reporting game, an industry unto himself. In two books, Bush at War and Plan of Attack, he failed to tell the truth about the Bush White House because his methods were not up to the obstacle they met: an administration that had broken through all the reality checks normally placed on a president and his closest aides. One by one these measures came under abnormal stress. The policy-making process used by presidents got subverted. The normal channels for sounding out opinion were just disowned. The intelligence community came under extreme stress when asked to supply facts for a decision already made.

A Congress controlled by the same party was expected to go along, which meant accepting the president's definition of reality. Oversight got evacuated. The normal tensions with the press were driven deeper: keep them back, keep them out, tell them nothing, tear them down. If someone does break a story from inside you immediately punish and isolate anyone who spoke to the reporter. You make them disown their words. You make them repent.

This is the story Woodward missed because he got inside it, so to speak. Ron Suskind, one of the few in Washington who did not miss that story, called it "the retreat from empiricism." To me, it's the big narrative yet to come out about the Bush White House. Attack Without a Plan was too crazy to be credible to Woodward. So he wrote Plan of Attack instead. I haven't read his new book yet, just the reviews and excerpts. But from early accounts, State of Denial is his attempt to get back the ground he lost, despite having the best access.

Woodward didn't "suppress" the story. Rather, he couldn't imagine it. Those are the kinds of failures that interest me. Sometimes things are suppressed. Often, the truth eludes professional journalism because no one thought to look for it. I welcome your question, What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large? My first answer is: we have to look for it.

You know how, when you've really mastered something and there's a news account of it, the news story will invariable get several (basic) things wrong? Eliminate the several things and respect will rise. If you want to inform the world of something, grok it before you rock it is a good simple rule.

Correct ourselves early and often. Correct the reporting in the major media, early and often. Fact check your own ass first, then your neighbor's. We should major in transparency; the "major" media will take a minor in that. Diversity of outlook in the reporters ultimately improves the reporting. The blogosphere has advantages there, especially as it does more reporting.

I think we have to accept that Big Media, which isn't going anywhere, is society's default legitimacy-distribution machine. But that doesn't mean it works well. The machine itself can lose legitimacy without exactly falling apart. If you're an upstart publisher of news and you suck at it, Big Media will try to ignore you. If you're an upstart publisher of news and you're really good at it, Big Media will try to ignore you. Then when you assume the shape of a writes-itself story--first bloggers to go to the political conventions!--Big Media will over-cover you, spreading a small bit of understanding over lots and lots of stories. Six months later it's time to debunk the trend they missed, then over-hyped and finally misdescribed. It's not personal. It's protective. It's also cheaper than figuring out what's going on.

We can win a lot of points for Net journalism just by being the opposite of that.

3) What about mob-rule journalism?
by Chas

What sort of safeguards are in place to do fact-checking and prevent false/obviously slanted mob-rule style reports from being propagated as fact?

Rosen:

People hear phrases like "an experiment in open source reporting" and they see it immediately: What's open to the wisdom of the crowd is vulnerable to the actions of the mob. Wanting to be helpful, the volunteer may slant reports without realizing it. Through the portals marked "citizen," the paid operative can also go. How do you prevent all of that?

To me this is a puzzle with many pieces. It won't have one solution; it will take many overlapping systems working together. I can't tell you--yet--how we're going to build a fact-checking and verification system into NewAssignment.Net. But I can tell you that the site will fail without one, so we'll have to try to figure it out, with help from a lot of people. To simply pass along unchecked reports received from strangers over the Net would be fantastically dumb. To discount the possibility of people trying to game the system would be dumb, too; the more successful the site is, the more probable the gaming is. Not to mention spam, duplication, all kinds of junk.

What sort of safeguards are in place? Here are my answers so far. You tell me what is missing or cracked in this foundation:

One: The editors are full time on it. Assignments flow through editors several times before they are published by NewAssignment.Net. That's the pro-am way. It's an editor's job not to be gamed, not to publish bum facts. Everything that goes out has the editor's name on it. It's not an answer to everything--this reliance on "good editors"--but it's a proven system, a simple one, and a start.

Two: Users Self-Police. I'm not sure "community" is the right word for the eventual users of New Assignment. People use that term too loosely, in my opinion. But if NewAssignment.Net develops a base of active, loyal and intelligent users, it's not unreasonable that they can help police the site, especially if they understand that verifiying information and preventing fraud are basic to everything we're trying to do. And so a second answer, after editors, is a culture among users: catch errors, catch mistakes, catch fraud and manipulation. A mob mentality has to be met by something stronger; if you attract the right kind of users, that can happen. It would be foolish to think it will just because you're counting on it.

Three: Given enough eyeballs, all facts can be checked. I think there is every chance of developing a special subgroup of users who are effective fact checkers of the larger base of contributors, including new and casual contributors. One thing we are definitely going to do is see whether retired journalists and ex-journalists will volunteer to work with other natural born sticklers and operate our fact-checking system, which not only has to work, but eventually be better than industry standard. I don't know yet what that system will look like, or how systematic it will be. One of my advisers is interested in this puzzle and working on some ideas, assisted by a professional fact checker who emailed me offering to help. That's how we are going to solve this. Social scientists call it "muddling through."

Four: The site itself has to make verification easy. I mean in the way it is built and meant to operate. For example, editors have to be able to sort the raw from the initially verified from the double checked. This is one of the challenges for the developers of the New Assignment site, which will be Chapter Three. It's a new partnership--here's an about page for them--formed by Zack Rosen, who is my nephew, one of the originators of Dean Space and the co-founder of CivicSpace on the Drupal platform; and Josh Koenig, a co-founder of DeanSpace who started Music for America, a non-profit. They are both Drupal developers, active in that community. The third partner is Matt Cheney, who is trained as a librarian and worked as a researcher at National Center for SuperComputing Applications.

They're going to build the site with open source tools. Josh Koenig has a post up about the New Assignment project. It promises an Open Practice model: "posting tutorials, video screen casts, interviews, and write ups as our own work progresses and as we research others." Verification and fact-checking have to become open practices themselves. The developers understand that.

Five: The one percent rule.. Experience suggests a small slice of users will do most of the volunteer work. According to the one percent rule in social media, which is more of a tendency than a law, "if you get a group of 100 people online then one will create content, 10 will 'interact' with it (commenting or offering improvements) and the other 89 will just view it." This bears on the verification puzzle because we're not talking about "checking" vast hordes of people. If regular contributors provide most of the contributions, their reputations for reliability can accumulate at the site. In a well-designed system that will happen.

Six: How have others solved the problem? You tell me: has creating a reliable system of volunteer contributors ever been faced before on the Web? Did it prove unsolvable? I would expect NewAssignment.Net to look at prior cases first and find the key lessons.

4) Money
by truthsearch

Do you believe that as money flows into civic journalism that it'll change the equation? Obviously there are some people who's primary goal is to become famous and/or make money through more open journalism. Will the large community of contributors flush out those with less altruistic intentions? I guess I'm really asking will civic journalism be self-correcting as it gets bigger? Or is there a way it may become just as corrupted as much of the current mainstream professional journalism?

Rosen:

I doubt there's any incorruptible system, just different kinds of pressures, with greater and lesser freedoms for the journalists involved. We can certainly hope for a self-correcting system, but it's not likely to happen on its own.

There's nothing wrong with seeking recognition for great work. People who want to be become famous or make a salary through the more open forms in Net journalism aren't the enemy. Not at all. But they are going to have to work with users under conditions that build trust and permit collaboration. It's hard for me to see how the bad actors will succeed at that, but I am not discounting it, either.

Here's a site called Sportingo. It says it's a "new type of sports media company," which is "focused on telling the story from the fans' perspective." Users can write articles, which will be "professionally edited." They can rate and comment on articles written by peers.

Sportingo will own all the content published on the site. There are no plans to pay contributors. The company is for-profit. Tal Rozow, the marketing manager, told me that that "Sportingo authors aiming for a professional writing career will be able to benefit from having by-lines appearing on our website." He said he's confident that a strong network of independent sports writers will emerge at the site, and maybe that will happen. But I'm not sure it's a system designed to build trust among all the players involved.

Everyone I have consulted about open source projects of any kind has stressed one thing over and over: the importance of understanding what would motivate people to contribute to the gift economy of the project. You have to get that right, they say. Ultimately I believe a non-profit foundation is a more secure one. If there are profits and they are extracted by the owners, not distributed to co-creators; that's a problem. If there are profits and they go into doing more and better journalism, that's different.

5) What's wrong with other extant examples?
by crush

I'm assuming that you evaluated and rejected some of the other high-profile citizen journalism outfits that predate the founding of your own project. Off my head I can think of:

* The Indymedia network is one of the longest standing examples of an attempt to have a large citizen journalist network.

* The Pacifica Network (especially the Democracy Now show)

* The New Standard

What was it that you found lacking in the above and why did you decide to start a new project instead of reforming and adapting one of the above? Do you think that your decision to accept corporate sponsorship (which is rejected by the Pacifica Network) will see your organization's focus inevitably drift toward the anodyne ineffectiveness of e.g. NPR?

(And of course, how could I forget WikiNews?)

Rosen:

There's nothing "wrong" with these prior examples. I admire them all. I was especially pleased to see that the New Standard met its do-or-die fundraising goal last week. That site is an experiment with reader-supported, totally independent, strenuously-factual reporting. High standards of verification are meant to prevail. I think the New Standard has a lot in common with professional journalism, except it rejects the political economy of commercial news media entirely. It's run as a collective among those who do the work. I am thrilled that it will remain around, because we need to try lots of solutions to how to fund serious reporting. Just as I'm thrilled that Independent Media Center and its collectives around the world keep humming. I agree with Chris Anderson that what blogging begat--citizen journalism--Indy Media begat, too.

I didn't "evaluate and reject" the New Standard, Indy Media, Pacifica and Wiki News. Nor is it my place to decide they need fixing. They don't. The people who founded those organizations deserve a lot of credit for creating something new and daring-- and genuinely alternative. They inspired me. So did lots of others. (New West, for example, or Witness.org.) NewAssignment.Net is really about a single proposition: that if journalists and networks of users can report stuff together that neither could easily do alone, the public sphere will benefit and the site will build trust. I think there's room for that.

My decision to accept $100,000 from Reuters means we'll have an editor who can test the possibilities in networked journalism, as Jeff Jarvis calls it. My job is to make sure that Reuters has no influence on that person. The company has said it will have no editorial control, and no claim on the content. I agree: it won't. I think we can persuade users that it works as advertised. But people are free to draw their own conclusions about what the gift means, and I'm sure they will.

6) Plagiarism and Ethics?
by goombah99

Lately there's been a few incidents of Plagiarism in the news, not to mention some wholesale ethical breaches of faked stories (e.g. Blair at the NY times and "a million Little pieces"). But the thing is, the reason those are news is that they are both exceptional and something that is specifically drummed in to any professional journalist not to do. Indeed, breaking this taboo is probably even more of a sin to the the fellow journalists than to the general public because of this entrenched ethic.

Yet we know that on college campuses, where we can measure the phenomenon, plagiarism is comparatively rampant. So evidently the common man cannot restrain himself.

It seems to me this is a serious issue for any new journalism form with a low barrier to entry and a high degree of anonymity for the author. How does this ethos get enforced in such a realm?

A related question is the ethical division of commentary and news. We know that's become a problem in the media for some outlets where management has a thumb on the content. But the traditional news organs, especially newspapers, still refrain for the most part. Indeed, the NY times just went so far as to remove the typeset justification from any article that contained any sort of analysis or opinion, reserving the justified typesetting for only traditional factual journalism stories so the difference is apparent to the reader from the start. How do we reinforce that ethos in the untrained journalist?

Rosen:

When people plagiarize they do it for a particular self-interested reason: to meet a deadline, get an unwanted task out of the way, get their full time salary with limited work. These motivations will probably be rarer in the New Assignment model. Why volunteer for a project only to cheat at it?

"The common man cannot restrain himself." Sorry, I don't trust that kind of language. Beyond that making stuff up is not a way to develop a base of users on the Web; people aren't that dumb! You speak of a "low barrier to entry and a high degree of anonymity for the author." But for most users the higher the anonymity factor for the author, the higher the barrier of trust.

What some people can't seem to get over is that other people can say any damn thing they want on the Internet! How can you trust any of it? is their natural reaction to all open systems. Closed systems--and professional journalism is one--develop trust in one way. Open systems have to do it a much different way. Expecting one to look like the other is unreasonable.

We aren't going to learn much about this puzzle by asking how the "common man" can be trained to imitate his betters in the news media. I refer you to sociologist Raymond Williams, who once said, "There are no masses, there are only ways of seeing people as masses." It is these ways of seeing that are retrograde. But they show up in the most surprising places.

7) Scale
by FuturePastNow

First, I'll admit that I haven't read much about citizen journalism other than Jeff Jarvis' [buzzmachine.com], but as a non-blogger thinking of getting in to it, I was wondering:

Much of the discussion seems to be about getting out from under the control of "gatekeepers" like publishers and media owners. Yet, while the internet is less concerned with money, it has its own form of currency: popularity, in the form of the link.

Doesn't this just turn the highest-traffic sites into new gatekeepers? Especially as the number of blogs increases, the gap between "rich" and "poor" expands?

I suppose what I'm really asking is, it's hard enough to get noticed today- how will someone just starting out get noticed ten years from now?

Rosen:

Ten years from now? Jeez, I have no idea what the world of media access will be like then. But anyone who is just starting out in self-publishing should consult Clay Shirky's Power Laws, Weblogs, and Inequality, so as not to become prematurely disillusioned by discovering its truths later on.

Certainly there are new gatekeepers. (Slashdot itself is one. But does it work the same way the old system did?) Traffic-wise, there's still rich and poor. (But is this list as static as that one?) Hierarchies have not gone away. (And who said they would?) Inequality has not disappeared. (But did you really think it could?)

You still have to fight to be noticed, good work can still go unnoticed. Life online is not entirely fair, or completely different. There's a new attention economy to replace the old. The sooner we reconcile ourselves to these common sense conclusions, the easier it will be to see what is actually different today.

Here are some things that stand out for me: Amateurs have joined professionals and they own a part of "the press." An audience that was once connected "up" to Big Media but not across to each other is now connected both ways. The cost for like-minded people to locate each other and collaborate has fallen dramatically. The tools of media production have been widely distributed, and broad distribution of content is no longer impossible for small, upstart producers. For professionals, they're not required to affiliate with Big Media in order to operate as a journalist, though most will. They can be stand alones and independents. The people formerly known as the audience (as I call them) are now a productive force to be reckoned with, and Big Media has just started that reckoning. The Net has new ways of distributing attention, which have taken their place alongside the old.

Still, there's a long way to go before we can say that our media system has been made more democratic, responsive and responsible.

8) What impact would this have on national elections?
by StressGuy

The Electoral process seems to be more of a "marketing contest" and marketing takes bags and bags of money. There's commercial time, signs, billboards, radio, etc. Let's face it, a commercial is, at most 90 seconds to tell me why I should vote for you - hardly enough time. So, all we see are glittering generalities or, all to often, "don't vote for the other guy" spots.

If "Citizen Journalism" takes off, do you see this as a way that candidates without the massive financial resources normally required to sustain a traditional campaign could actually compete? Could this make the "third party candidates" a credible threat? Could this actually serve to "level the playing field"?

Rosen:

We should be cautious here. I think the most we can say is that a system that was almost entirely closed and self-sustaining--in which a handful of people raised the money, took the polls, handled the candidates, made the ads, narrated the campaign and talked about the candidates on TV--has been disrupted. The people who ran it are not as confident as they once were in their ability to manage things and get the outcomes they want. Their party has been crashed, but it's not "over." Nor is it "ours."
It's possible that insurgent candidacies--not backed by current players in the system--will have an easier time of it in the years ahead, just as insurgent news providers have more of an opening now. That's as far as I would go on the leveled field.

9) Dilution of Protection
by ObsessiveMathsFreak

How long before corporations and wealthy individuals start employing goons, lawyers and wiretaps, a la HP, to threaten and intimidate citizen journalists with no real legal recourse? If faced with this, should a citizen journalist just back off and let the guilty win? How can the protections now enjoyed by the fourth estate be extended to citizen journalism without diluting them?

Rosen:

As a matter of law and public policy, I think "fourth estate" protections should focus on significant acts of journalism, not people in pre-fab categories or the kind of organization that surrounds the giver of news. All those who are engaged in the act of informing a broader public of what's going on deserve to be under the First Amendment umbrella that protects the press. The press itself is composed of amateur and professional wings.

But that's no answer to goons with lawyers who threaten to sue. Citizen journalists are definitely vulnerable there, which makes you realize why we have big media organizations in the first place. We have to be more creative. Robert Cox, head of the Media Bloggers Association (I am a founding member of the group) has shown that "an orchestrated campaign by bloggers to defend a fellow blogger in what appears to be a frivolous lawsuit" can work. That's encouraging but not a complete answer, either. Legal intimidation will happen, and I'm sure there will be times when the bad guys will win.

10) Blogging
by From A Far Away Land

When asking a primary source for information, I find that telling them I'm doing so to create a report on my blog tends to make them clam up, or continue to be unwilling to provide information that ought to be publicly available. What technique or phrases should I use to convince the interviewee that I both have a legitimate use for their information, and the right to obtain it?

Rosen:

Sometimes you have a right to obtain information from a primary source. Sometimes it's not a matter of your rights but their decision to recognize you and cooperate. If search costs are high for making an informed decision about whether to trust a blogger who shows up with questions, sources will seek to reduce costs by using reputation and even stereotype (bloggers: ugh) as proxies.

I don't think there's a proper technique or a magic phrase that will solve this problem. There's only one solution I can see. Send the guy the URL for the "about" section of your site. That page ought to persuade potential sources that legitimate use will be made of their information. It should tell them what you are up to, and why. The site itself, the reporting and commentary there, is the best reason any source has to cooperate. Ah, but how do you convince them to take the time and look?

There's at least one way. Break a story so that the source's world is talking about it and next time around the source will speak to you-- and go to your About page. I asked Dean Wright of Reuters what the biggest obstacle for NewAssignment.Net will be when it launches. "The same one that the more minor players in the mainstream media have: getting your calls returned," he said. "Then when you complete a project and publish, you may find that other media outlets are reluctant to pick up your stories." The only answer to that is "do some compelling projects that cannot be ignored."

NewAssignment.Net will try to take that advice. It will do stories developed by users into assignments that are given to journalists. It could also do stories developed by journalists and divided into parts for users to assign themselves. (Mechanical Turk meets the Center for Public Integrity.) I hope it will do stories where teams of users and journalists figure out the division of labor together.

Sometimes the network will be the knowledge producer, the journalist the enabler. Other times the journalist will be the producer, and the network the enabler. Pro-am journalism is not inherently better than am-pro. Amateur users could in some cases do it all themselves, with editors watching and giving the green light in stages. Different combinations beg to be tried. It's unwise to say in advance that we know how it will work, or that it can't.

We posted Jay Rosen's Call for Questions on September 25. Here are his answers, into which he's obviously put plenty of time and thought. This is a "must read" for anyone interested in the growing "citizen journalism" movement either as a writer/editor or as an audience member -- and please note that Rosen and many others say, over and over, that one of the major shifts in the news media, especially online, is that there is no longer any need to be one or the other instead of both.

1) Where do you see newspapers' role in this?
by Stick_Fig

First off, my credentials: I'm the former employee of an experimental newspaper, Bluffton Today, located in Bluffton, South Carolina. It's an exciting place, let me tell you. The focus has been on reverse publishing but at the same time tempering blogs with traditional journalism. The staff still writes articles; they still edit heavily. They use the web only to the degree where it doesn't dip into libel and slander and builds on its strengths. My question to you is, do you think Bluffton is on the right track? It felt like, in the 15 months I was there, they definitely were, but I'm a biased party. I left thinking, "If only newspapers did more of this..." I know what I'm betting the farm on in my career, and it isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. Rather, I feel that it's important to look at both sides and find how they can work together, because God knows there's some 60-year-old editor somewhere who won't look at Bluffton as anything more than a gimmick. I'm gonna be that guy in the newsroom fighting the good fight to get more untraditional voices into the the paper in more places than the editorial page.

Rosen:

Bluffton Today (Bluffton, SC is near Hilton Head Island) did several things that were important to try in 2005. They said the editorial engine would be the online edition; it would "produce" the printed paper. This is the opposite of how newspapers did things for the first ten years of their Web lives. They just re-purposed the content from the print edition, and called that an "online newspaper."

By reversing what's primary in production you change head sets in the newsroom because a professional newsroom engineers everything--including the talents of its employees--around the production ordeal. The "daily miracle" it was once called, because making the newspaper required such a fantastic act of just-in-time coordination. Many things had to be routinized for the miracle to occur. (Including ideas about journalism and the user's place in it.)

Steve Yelvington of Morris Digital Works, who worked on the Bluffton Today site, called it an "inversion" because content would flow from the Web to print rather than vice versa. The editorial engine should be the more interactive one, in which more of the community can participate. The goal was a virtuous circle. "Community conversation feeds professional journalism. Journalism feeds conversation. And around, and around." I think there is something to that idea.

How well it works is for people in Bluffton to address. I like that Bluffton Today tried to go Lessig on the news industry. It ditched the read only platform and re-built on read/write. Yelvington said at the launch: "Everyone gets a blog. Not just staffers, but everyone in the community. LeMonde (France) and the Mail and Guardian (South Africa) are doing this, too." Giving everyone a blog may be an obvious idea. But it's a different track. "Everyone gets a photo gallery. Everyone can contribute events to a shared public community calendar...." The site was built on Drupal technology. It had free classifieds. It was different.

If the experience of doing Bluffton Today has tempered some of that initial boldness, that's as it should be. I'm not surprised that the staff still writes articles; they still edit heavily. A web-to-print, highly-interactive, low barrier to entry, read-write, everyone-contributes newspaper is still a daily production headache. Articles, photos, headlines, and ads have to come together. Unedited, the site would have almost no value, although it can have unedited parts with high value.

"It isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. It's important to look at both sides..." I agree with that, Stick. My new adventure, NewAssignment.Net, is a hybrid site for that reason. (Pros and amateurs collaborate on reporting projects.) In January of 2005 I wrote Bloggers vs. Journalists is Over for the same reason.

Bluffton today was a first wave attempt at innovation. Today initiatives like that face some second wave facts. Bringing capacity online does not itself create activity, so if you're counting on user activity, you better come with more than nifty new capacity. Create more writers and suddenly you may need more editors. "The conversation feeds journalism, journalism feeds the conversation" is a powerful idea, but we are several steps away from knowing how it works to create a live, intelligent filter in the newsroom.

There's just a long way to go. But yeah, you were on the right track working for those guys. Deeply so.

2) How to Get More Respect
by NewYorkCountryLawyer
I am convinced that online media have made a huge contribution to getting out the truth when the corporate media are seeking to suppress the truth. While there are a growing number of people aware of this phenomenon, reports in the 'blogosphere' just do not get the same respect and currency received by reports in the 'major' or 'corporate' media. What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large?

Rosen:

Well, "suppressing" the truth is not how I see the failures of modern journalism, or of our current press. I think it's bigger than that.

Bob Woodward, who is in the news this week, is at the top of the reporting game, an industry unto himself. In two books, Bush at War and Plan of Attack, he failed to tell the truth about the Bush White House because his methods were not up to the obstacle they met: an administration that had broken through all the reality checks normally placed on a president and his closest aides. One by one these measures came under abnormal stress. The policy-making process used by presidents got subverted. The normal channels for sounding out opinion were just disowned. The intelligence community came under extreme stress when asked to supply facts for a decision already made.

A Congress controlled by the same party was expected to go along, which meant accepting the president's definition of reality. Oversight got evacuated. The normal tensions with the press were driven deeper: keep them back, keep them out, tell them nothing, tear them down. If someone does break a story from inside you immediately punish and isolate anyone who spoke to the reporter. You make them disown their words. You make them repent.

This is the story Woodward missed because he got inside it, so to speak. Ron Suskind, one of the few in Washington who did not miss that story, called it "the retreat from empiricism." To me, it's the big narrative yet to come out about the Bush White House. Attack Without a Plan was too crazy to be credible to Woodward. So he wrote Plan of Attack instead. I haven't read his new book yet, just the reviews and excerpts. But from early accounts, State of Denial is his attempt to get back the ground he lost, despite having the best access.

Woodward didn't "suppress" the story. Rather, he couldn't imagine it. Those are the kinds of failures that interest me. Sometimes things are suppressed. Often, the truth eludes professional journalism because no one thought to look for it. I welcome your question, What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large? My first answer is: we have to look for it.

You know how, when you've really mastered something and there's a news account of it, the news story will invariable get several (basic) things wrong? Eliminate the several things and respect will rise. If you want to inform the world of something, grok it before you rock it is a good simple rule.

Correct ourselves early and often. Correct the reporting in the major media, early and often. Fact check your own ass first, then your neighbor's. We should major in transparency; the "major" media will take a minor in that. Diversity of outlook in the reporters ultimately improves the reporting. The blogosphere has advantages there, especially as it does more reporting.

I think we have to accept that Big Media, which isn't going anywhere, is society's default legitimacy-distribution machine. But that doesn't mean it works well. The machine itself can lose legitimacy without exactly falling apart. If you're an upstart publisher of news and you suck at it, Big Media will try to ignore you. If you're an upstart publisher of news and you're really good at it, Big Media will try to ignore you. Then when you assume the shape of a writes-itself story--first bloggers to go to the political conventions!--Big Media will over-cover you, spreading a small bit of understanding over lots and lots of stories. Six months later it's time to debunk the trend they missed, then over-hyped and finally misdescribed. It's not personal. It's protective. It's also cheaper than figuring out what's going on.

We can win a lot of points for Net journalism just by being the opposite of that.

3) What about mob-rule journalism?
by Chas

What sort of safeguards are in place to do fact-checking and prevent false/obviously slanted mob-rule style reports from being propagated as fact?

Rosen:

People hear phrases like "an experiment in open source reporting" and they see it immediately: What's open to the wisdom of the crowd is vulnerable to the actions of the mob. Wanting to be helpful, the volunteer may slant reports without realizing it. Through the portals marked "citizen," the paid operative can also go. How do you prevent all of that?

To me this is a puzzle with many pieces. It won't have one solution; it will take many overlapping systems working together. I can't tell you--yet--how we're going to build a fact-checking and verification system into NewAssignment.Net. But I can tell you that the site will fail without one, so we'll have to try to figure it out, with help from a lot of people. To simply pass along unchecked reports received from strangers over the Net would be fantastically dumb. To discount the possibility of people trying to game the system would be dumb, too; the more successful the site is, the more probable the gaming is. Not to mention spam, duplication, all kinds of junk.

What sort of safeguards are in place? Here are my answers so far. You tell me what is missing or cracked in this foundation:

One: The editors are full time on it. Assignments flow through editors several times before they are published by NewAssignment.Net. That's the pro-am way. It's an editor's job not to be gamed, not to publish bum facts. Everything that goes out has the editor's name on it. It's not an answer to everything--this reliance on "good editors"--but it's a proven system, a simple one, and a start.

Two: Users Self-Police. I'm not sure "community" is the right word for the eventual users of New Assignment. People use that term too loosely, in my opinion. But if NewAssignment.Net develops a base of active, loyal and intelligent users, it's not unreasonable that they can help police the site, especially if they understand that verifiying information and preventing fraud are basic to everything we're trying to do. And so a second answer, after editors, is a culture among users: catch errors, catch mistakes, catch fraud and manipulation. A mob mentality has to be met by something stronger; if you attract the right kind of users, that can happen. It would be foolish to think it will just because you're counting on it.

Three: Given enough eyeballs, all facts can be checked. I think there is every chance of developing a special subgroup of users who are effective fact checkers of the larger base of contributors, including new and casual contributors. One thing we are definitely going to do is see whether retired journalists and ex-journalists will volunteer to work with other natural born sticklers and operate our fact-checking system, which not only has to work, but eventually be better than industry standard. I don't know yet what that system will look like, or how systematic it will be. One of my advisers is interested in this puzzle and working on some ideas, assisted by a professional fact checker who emailed me offering to help. That's how we are going to solve this. Social scientists call it "muddling through."

Four: The site itself has to make verification easy. I mean in the way it is built and meant to operate. For example, editors have to be able to sort the raw from the initially verified from the double checked. This is one of the challenges for the developers of the New Assignment site, which will be Chapter Three. It's a new partnership--here's an about page for them--formed by Zack Rosen, who is my nephew, one of the originators of Dean Space and the co-founder of CivicSpace on the Drupal platform; and Josh Koenig, a co-founder of DeanSpace who started Music for America, a non-profit. They are both Drupal developers, active in that community. The third partner is Matt Cheney, who is trained as a librarian and worked as a researcher at National Center for SuperComputing Applications.

They're going to build the site with open source tools. Josh Koenig has a post up about the New Assignment project. It promises an Open Practice model: "posting tutorials, video screen casts, interviews, and write ups as our own work progresses and as we research others." Verification and fact-checking have to become open practices themselves. The developers understand that.

Five: The one percent rule.. Experience suggests a small slice of users will do most of the volunteer work. According to the one percent rule in social media, which is more of a tendency than a law, "if you get a group of 100 people online then one will create content, 10 will 'interact' with it (commenting or offering improvements) and the other 89 will just view it." This bears on the verification puzzle because we're not talking about "checking" vast hordes of people. If regular contributors provide most of the contributions, their reputations for reliability can accumulate at the site. In a well-designed system that will happen.

Six: How have others solved the problem? You tell me: has creating a reliable system of volunteer contributors ever been faced before on the Web? Did it prove unsolvable? I would expect NewAssignment.Net to look at prior cases first and find the key lessons.

4) Money
by truthsearch

Do you believe that as money flows into civic journalism that it'll change the equation? Obviously there are some people who's primary goal is to become famous and/or make money through more open journalism. Will the large community of contributors flush out those with less altruistic intentions? I guess I'm really asking will civic journalism be self-correcting as it gets bigger? Or is there a way it may become just as corrupted as much of the current mainstream professional journalism?

Rosen:

I doubt there's any incorruptible system, just different kinds of pressures, with greater and lesser freedoms for the journalists involved. We can certainly hope for a self-correcting system, but it's not likely to happen on its own.

There's nothing wrong with seeking recognition for great work. People who want to be become famous or make a salary through the more open forms in Net journalism aren't the enemy. Not at all. But they are going to have to work with users under conditions that build trust and permit collaboration. It's hard for me to see how the bad actors will succeed at that, but I am not discounting it, either.

Here's a site called Sportingo. It says it's a "new type of sports media company," which is "focused on telling the story from the fans' perspective." Users can write articles, which will be "professionally edited." They can rate and comment on articles written by peers.

Sportingo will own all the content published on the site. There are no plans to pay contributors. The company is for-profit. Tal Rozow, the marketing manager, told me that that "Sportingo authors aiming for a professional writing career will be able to benefit from having by-lines appearing on our website." He said he's confident that a strong network of independent sports writers will emerge at the site, and maybe that will happen. But I'm not sure it's a system designed to build trust among all the players involved.

Everyone I have consulted about open source projects of any kind has stressed one thing over and over: the importance of understanding what would motivate people to contribute to the gift economy of the project. You have to get that right, they say. Ultimately I believe a non-profit foundation is a more secure one. If there are profits and they are extracted by the owners, not distributed to co-creators; that's a problem. If there are profits and they go into doing more and better journalism, that's different.

5) What's wrong with other extant examples?
by crush

I'm assuming that you evaluated and rejected some of the other high-profile citizen journalism outfits that predate the founding of your own project. Off my head I can think of:

* The Indymedia network is one of the longest standing examples of an attempt to have a large citizen journalist network.

* The Pacifica Network (especially the Democracy Now show)

* The New Standard

What was it that you found lacking in the above and why did you decide to start a new project instead of reforming and adapting one of the above? Do you think that your decision to accept corporate sponsorship (which is rejected by the Pacifica Network) will see your organization's focus inevitably drift toward the anodyne ineffectiveness of e.g. NPR?

(And of course, how could I forget WikiNews?)

Rosen:

There's nothing "wrong" with these prior examples. I admire them all. I was especially pleased to see that the New Standard met its do-or-die fundraising goal last week. That site is an experiment with reader-supported, totally independent, strenuously-factual reporting. High standards of verification are meant to prevail. I think the New Standard has a lot in common with professional journalism, except it rejects the political economy of commercial news media entirely. It's run as a collective among those who do the work. I am thrilled that it will remain around, because we need to try lots of solutions to how to fund serious reporting. Just as I'm thrilled that Independent Media Center and its collectives around the world keep humming. I agree with Chris Anderson that what blogging begat--citizen journalism--Indy Media begat, too.

I didn't "evaluate and reject" the New Standard, Indy Media, Pacifica and Wiki News. Nor is it my place to decide they need fixing. They don't. The people who founded those organizations deserve a lot of credit for creating something new and daring-- and genuinely alternative. They inspired me. So did lots of others. (New West, for example, or Witness.org.) NewAssignment.Net is really about a single proposition: that if journalists and networks of users can report stuff together that neither could easily do alone, the public sphere will benefit and the site will build trust. I think there's room for that.

My decision to accept $100,000 from Reuters means we'll have an editor who can test the possibilities in networked journalism, as Jeff Jarvis calls it. My job is to make sure that Reuters has no influence on that person. The company has said it will have no editorial control, and no claim on the content. I agree: it won't. I think we can persuade users that it works as advertised. But people are free to draw their own conclusions about what the gift means, and I'm sure they will.

6) Plagiarism and Ethics?
by goombah99

Lately there's been a few incidents of Plagiarism in the news, not to mention some wholesale ethical breaches of faked stories (e.g. Blair at the NY times and "a million Little pieces"). But the thing is, the reason those are news is that they are both exceptional and something that is specifically drummed in to any professional journalist not to do. Indeed, breaking this taboo is probably even more of a sin to the the fellow journalists than to the general public because of this entrenched ethic.

Yet we know that on college campuses, where we can measure the phenomenon, plagiarism is comparatively rampant. So evidently the common man cannot restrain himself.

It seems to me this is a serious issue for any new journalism form with a low barrier to entry and a high degree of anonymity for the author. How does this ethos get enforced in such a realm?

A related question is the ethical division of commentary and news. We know that's become a problem in the media for some outlets where management has a thumb on the content. But the traditional news organs, especially newspapers, still refrain for the most part. Indeed, the NY times just went so far as to remove the typeset justification from any article that contained any sort of analysis or opinion, reserving the justified typesetting for only traditional factual journalism stories so the difference is apparent to the reader from the start. How do we reinforce that ethos in the untrained journalist?

Rosen:

When people plagiarize they do it for a particular self-interested reason: to meet a deadline, get an unwanted task out of the way, get their full time salary with limited work. These motivations will probably be rarer in the New Assignment model. Why volunteer for a project only to cheat at it?

"The common man cannot restrain himself." Sorry, I don't trust that kind of language. Beyond that making stuff up is not a way to develop a base of users on the Web; people aren't that dumb! You speak of a "low barrier to entry and a high degree of anonymity for the author." But for most users the higher the anonymity factor for the author, the higher the barrier of trust.

What some people can't seem to get over is that other people can say any damn thing they want on the Internet! How can you trust any of it? is their natural reaction to all open systems. Closed systems--and professional journalism is one--develop trust in one way. Open systems have to do it a much different way. Expecting one to look like the other is unreasonable.

We aren't going to learn much about this puzzle by asking how the "common man" can be trained to imitate his betters in the news media. I refer you to sociologist Raymond Williams, who once said, "There are no masses, there are only ways of seeing people as masses." It is these ways of seeing that are retrograde. But they show up in the most surprising places.

7) Scale
by FuturePastNow

First, I'll admit that I haven't read much about citizen journalism other than Jeff Jarvis' [buzzmachine.com], but as a non-blogger thinking of getting in to it, I was wondering:

Much of the discussion seems to be about getting out from under the control of "gatekeepers" like publishers and media owners. Yet, while the internet is less concerned with money, it has its own form of currency: popularity, in the form of the link.

Doesn't this just turn the highest-traffic sites into new gatekeepers? Especially as the number of blogs increases, the gap between "rich" and "poor" expands?

I suppose what I'm really asking is, it's hard enough to get noticed today- how will someone just starting out get noticed ten years from now?

Rosen:

Ten years from now? Jeez, I have no idea what the world of media access will be like then. But anyone who is just starting out in self-publishing should consult Clay Shirky's Power Laws, Weblogs, and Inequality, so as not to become prematurely disillusioned by discovering its truths later on.

Certainly there are new gatekeepers. (Slashdot itself is one. But does it work the same way the old system did?) Traffic-wise, there's still rich and poor. (But is this list as static as that one?) Hierarchies have not gone away. (And who said they would?) Inequality has not disappeared. (But did you really think it could?)

You still have to fight to be noticed, good work can still go unnoticed. Life online is not entirely fair, or completely different. There's a new attention economy to replace the old. The sooner we reconcile ourselves to these common sense conclusions, the easier it will be to see what is actually different today.

Here are some things that stand out for me: Amateurs have joined professionals and they own a part of "the press." An audience that was once connected "up" to Big Media but not across to each other is now connected both ways. The cost for like-minded people to locate each other and collaborate has fallen dramatically. The tools of media production have been widely distributed, and broad distribution of content is no longer impossible for small, upstart producers. For professionals, they're not required to affiliate with Big Media in order to operate as a journalist, though most will. They can be stand alones and independents. The people formerly known as the audience (as I call them) are now a productive force to be reckoned with, and Big Media has just started that reckoning. The Net has new ways of distributing attention, which have taken their place alongside the old.

Still, there's a long way to go before we can say that our media system has been made more democratic, responsive and responsible.

8) What impact would this have on national elections?
by StressGuy

The Electoral process seems to be more of a "marketing contest" and marketing takes bags and bags of money. There's commercial time, signs, billboards, radio, etc. Let's face it, a commercial is, at most 90 seconds to tell me why I should vote for you - hardly enough time. So, all we see are glittering generalities or, all to often, "don't vote for the other guy" spots.

If "Citizen Journalism" takes off, do you see this as a way that candidates without the massive financial resources normally required to sustain a traditional campaign could actually compete? Could this make the "third party candidates" a credible threat? Could this actually serve to "level the playing field"?

Rosen:

We should be cautious here. I think the most we can say is that a system that was almost entirely closed and self-sustaining--in which a handful of people raised the money, took the polls, handled the candidates, made the ads, narrated the campaign and talked about the candidates on TV--has been disrupted. The people who ran it are not as confident as they once were in their ability to manage things and get the outcomes they want. Their party has been crashed, but it's not "over." Nor is it "ours."
It's possible that insurgent candidacies--not backed by current players in the system--will have an easier time of it in the years ahead, just as insurgent news providers have more of an opening now. That's as far as I would go on the leveled field.

9) Dilution of Protection
by ObsessiveMathsFreak

How long before corporations and wealthy individuals start employing goons, lawyers and wiretaps, a la HP, to threaten and intimidate citizen journalists with no real legal recourse? If faced with this, should a citizen journalist just back off and let the guilty win? How can the protections now enjoyed by the fourth estate be extended to citizen journalism without diluting them?

Rosen:

As a matter of law and public policy, I think "fourth estate" protections should focus on significant acts of journalism, not people in pre-fab categories or the kind of organization that surrounds the giver of news. All those who are engaged in the act of informing a broader public of what's going on deserve to be under the First Amendment umbrella that protects the press. The press itself is composed of amateur and professional wings.

But that's no answer to goons with lawyers who threaten to sue. Citizen journalists are definitely vulnerable there, which makes you realize why we have big media organizations in the first place. We have to be more creative. Robert Cox, head of the Media Bloggers Association (I am a founding member of the group) has shown that "an orchestrated campaign by bloggers to defend a fellow blogger in what appears to be a frivolous lawsuit" can work. That's encouraging but not a complete answer, either. Legal intimidation will happen, and I'm sure there will be times when the bad guys will win.

10) Blogging
by From A Far Away Land

When asking a primary source for information, I find that telling them I'm doing so to create a report on my blog tends to make them clam up, or continue to be unwilling to provide information that ought to be publicly available. What technique or phrases should I use to convince the interviewee that I both have a legitimate use for their information, and the right to obtain it?

Rosen:

Sometimes you have a right to obtain information from a primary source. Sometimes it's not a matter of your rights but their decision to recognize you and cooperate. If search costs are high for making an informed decision about whether to trust a blogger who shows up with questions, sources will seek to reduce costs by using reputation and even stereotype (bloggers: ugh) as proxies.

I don't think there's a proper technique or a magic phrase that will solve this problem. There's only one solution I can see. Send the guy the URL for the "about" section of your site. That page ought to persuade potential sources that legitimate use will be made of their information. It should tell them what you are up to, and why. The site itself, the reporting and commentary there, is the best reason any source has to cooperate. Ah, but how do you convince them to take the time and look?

There's at least one way. Break a story so that the source's world is talking about it and next time around the source will speak to you-- and go to your About page. I asked Dean Wright of Reuters what the biggest obstacle for NewAssignment.Net will be when it launches. "The same one that the more minor players in the mainstream media have: getting your calls returned," he said. "Then when you complete a project and publish, you may find that other media outlets are reluctant to pick up your stories." The only answer to that is "do some compelling projects that cannot be ignored."

NewAssignment.Net will try to take that advice. It will do stories developed by users into assignments that are given to journalists. It could also do stories developed by journalists and divided into parts for users to assign themselves. (Mechanical Turk meets the Center for Public Integrity.) I hope it will do stories where teams of users and journalists figure out the division of labor together.

Sometimes the network will be the knowledge producer, the journalist the enabler. Other times the journalist will be the producer, and the network the enabler. Pro-am journalism is not inherently better than am-pro. Amateur users could in some cases do it all themselves, with editors watching and giving the green light in stages. Different combinations beg to be tried. It's unwise to say in advance that we know how it will work, or that it can't.

We posted Jay Rosen's Call for Questions on September 25. Here are his answers, into which he's obviously put plenty of time and thought. This is a "must read" for anyone interested in the growing "citizen journalism" movement either as a writer/editor or as an audience member -- and please note that Rosen and many others say, over and over, that one of the major shifts in the news media, especially online, is that there is no longer any need to be one or the other instead of both.

1) Where do you see newspapers' role in this?
by Stick_Fig

First off, my credentials: I'm the former employee of an experimental newspaper, Bluffton Today, located in Bluffton, South Carolina. It's an exciting place, let me tell you. The focus has been on reverse publishing but at the same time tempering blogs with traditional journalism. The staff still writes articles; they still edit heavily. They use the web only to the degree where it doesn't dip into libel and slander and builds on its strengths. My question to you is, do you think Bluffton is on the right track? It felt like, in the 15 months I was there, they definitely were, but I'm a biased party. I left thinking, "If only newspapers did more of this..." I know what I'm betting the farm on in my career, and it isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. Rather, I feel that it's important to look at both sides and find how they can work together, because God knows there's some 60-year-old editor somewhere who won't look at Bluffton as anything more than a gimmick. I'm gonna be that guy in the newsroom fighting the good fight to get more untraditional voices into the the paper in more places than the editorial page.

Rosen:

Bluffton Today (Bluffton, SC is near Hilton Head Island) did several things that were important to try in 2005. They said the editorial engine would be the online edition; it would "produce" the printed paper. This is the opposite of how newspapers did things for the first ten years of their Web lives. They just re-purposed the content from the print edition, and called that an "online newspaper."

By reversing what's primary in production you change head sets in the newsroom because a professional newsroom engineers everything--including the talents of its employees--around the production ordeal. The "daily miracle" it was once called, because making the newspaper required such a fantastic act of just-in-time coordination. Many things had to be routinized for the miracle to occur. (Including ideas about journalism and the user's place in it.)

Steve Yelvington of Morris Digital Works, who worked on the Bluffton Today site, called it an "inversion" because content would flow from the Web to print rather than vice versa. The editorial engine should be the more interactive one, in which more of the community can participate. The goal was a virtuous circle. "Community conversation feeds professional journalism. Journalism feeds conversation. And around, and around." I think there is something to that idea.

How well it works is for people in Bluffton to address. I like that Bluffton Today tried to go Lessig on the news industry. It ditched the read only platform and re-built on read/write. Yelvington said at the launch: "Everyone gets a blog. Not just staffers, but everyone in the community. LeMonde (France) and the Mail and Guardian (South Africa) are doing this, too." Giving everyone a blog may be an obvious idea. But it's a different track. "Everyone gets a photo gallery. Everyone can contribute events to a shared public community calendar...." The site was built on Drupal technology. It had free classifieds. It was different.

If the experience of doing Bluffton Today has tempered some of that initial boldness, that's as it should be. I'm not surprised that the staff still writes articles; they still edit heavily. A web-to-print, highly-interactive, low barrier to entry, read-write, everyone-contributes newspaper is still a daily production headache. Articles, photos, headlines, and ads have to come together. Unedited, the site would have almost no value, although it can have unedited parts with high value.

"It isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. It's important to look at both sides..." I agree with that, Stick. My new adventure, NewAssignment.Net, is a hybrid site for that reason. (Pros and amateurs collaborate on reporting projects.) In January of 2005 I wrote Bloggers vs. Journalists is Over for the same reason.

Bluffton today was a first wave attempt at innovation. Today initiatives like that face some second wave facts. Bringing capacity online does not itself create activity, so if you're counting on user activity, you better come with more than nifty new capacity. Create more writers and suddenly you may need more editors. "The conversation feeds journalism, journalism feeds the conversation" is a powerful idea, but we are several steps away from knowing how it works to create a live, intelligent filter in the newsroom.

There's just a long way to go. But yeah, you were on the right track working for those guys. Deeply so.

2) How to Get More Respect
by NewYorkCountryLawyer
I am convinced that online media have made a huge contribution to getting out the truth when the corporate media are seeking to suppress the truth. While there are a growing number of people aware of this phenomenon, reports in the 'blogosphere' just do not get the same respect and currency received by reports in the 'major' or 'corporate' media. What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large?

Rosen:

Well, "suppressing" the truth is not how I see the failures of modern journalism, or of our current press. I think it's bigger than that.

Bob Woodward, who is in the news this week, is at the top of the reporting game, an industry unto himself. In two books, Bush at War and Plan of Attack, he failed to tell the truth about the Bush White House because his methods were not up to the obstacle they met: an administration that had broken through all the reality checks normally placed on a president and his closest aides. One by one these measures came under abnormal stress. The policy-making process used by presidents got subverted. The normal channels for sounding out opinion were just disowned. The intelligence community came under extreme stress when asked to supply facts for a decision already made.

A Congress controlled by the same party was expected to go along, which meant accepting the president's definition of reality. Oversight got evacuated. The normal tensions with the press were driven deeper: keep them back, keep them out, tell them nothing, tear them down. If someone does break a story from inside you immediately punish and isolate anyone who spoke to the reporter. You make them disown their words. You make them repent.

This is the story Woodward missed because he got inside it, so to speak. Ron Suskind, one of the few in Washington who did not miss that story, called it "the retreat from empiricism." To me, it's the big narrative yet to come out about the Bush White House. Attack Without a Plan was too crazy to be credible to Woodward. So he wrote Plan of Attack instead. I haven't read his new book yet, just the reviews and excerpts. But from early accounts, State of Denial is his attempt to get back the ground he lost, despite having the best access.

Woodward didn't "suppress" the story. Rather, he couldn't imagine it. Those are the kinds of failures that interest me. Sometimes things are suppressed. Often, the truth eludes professional journalism because no one thought to look for it. I welcome your question, What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large? My first answer is: we have to look for it.

You know how, when you've really mastered something and there's a news account of it, the news story will invariable get several (basic) things wrong? Eliminate the several things and respect will rise. If you want to inform the world of something, grok it before you rock it is a good simple rule.

Correct ourselves early and often. Correct the reporting in the major media, early and often. Fact check your own ass first, then your neighbor's. We should major in transparency; the "major" media will take a minor in that. Diversity of outlook in the reporters ultimately improves the reporting. The blogosphere has advantages there, especially as it does more reporting.

I think we have to accept that Big Media, which isn't going anywhere, is society's default legitimacy-distribution machine. But that doesn't mean it works well. The machine itself can lose legitimacy without exactly falling apart. If you're an upstart publisher of news and you suck at it, Big Media will try to ignore you. If you're an upstart publisher of news and you're really good at it, Big Media will try to ignore you. Then when you assume the shape of a writes-itself story--first bloggers to go to the political conventions!--Big Media will over-cover you, spreading a small bit of understanding over lots and lots of stories. Six months later it's time to debunk the trend they missed, then over-hyped and finally misdescribed. It's not personal. It's protective. It's also cheaper than figuring out what's going on.

We can win a lot of points for Net journalism just by being the opposite of that.

3) What about mob-rule journalism?
by Chas

What sort of safeguards are in place to do fact-checking and prevent false/obviously slanted mob-rule style reports from being propagated as fact?

Rosen:

People hear phrases like "an experiment in open source reporting" and they see it immediately: What's open to the wisdom of the crowd is vulnerable to the actions of the mob. Wanting to be helpful, the volunteer may slant reports without realizing it. Through the portals marked "citizen," the paid operative can also go. How do you prevent all of that?

To me this is a puzzle with many pieces. It won't have one solution; it will take many overlapping systems working together. I can't tell you--yet--how we're going to build a fact-checking and verification system into NewAssignment.Net. But I can tell you that the site will fail without one, so we'll have to try to figure it out, with help from a lot of people. To simply pass along unchecked reports received from strangers over the Net would be fantastically dumb. To discount the possibility of people trying to game the system would be dumb, too; the more successful the site is, the more probable the gaming is. Not to mention spam, duplication, all kinds of junk.

What sort of safeguards are in place? Here are my answers so far. You tell me what is missing or cracked in this foundation:

One: The editors are full time on it. Assignments flow through editors several times before they are published by NewAssignment.Net. That's the pro-am way. It's an editor's job not to be gamed, not to publish bum facts. Everything that goes out has the editor's name on it. It's not an answer to everything--this reliance on "good editors"--but it's a proven system, a simple one, and a start.

Two: Users Self-Police. I'm not sure "community" is the right word for the eventual users of New Assignment. People use that term too loosely, in my opinion. But if NewAssignment.Net develops a base of active, loyal and intelligent users, it's not unreasonable that they can help police the site, especially if they understand that verifiying information and preventing fraud are basic to everything we're trying to do. And so a second answer, after editors, is a culture among users: catch errors, catch mistakes, catch fraud and manipulation. A mob mentality has to be met by something stronger; if you attract the right kind of users, that can happen. It would be foolish to think it will just because you're counting on it.

Three: Given enough eyeballs, all facts can be checked. I think there is every chance of developing a special subgroup of users who are effective fact checkers of the larger base of contributors, including new and casual contributors. One thing we are definitely going to do is see whether retired journalists and ex-journalists will volunteer to work with other natural born sticklers and operate our fact-checking system, which not only has to work, but eventually be better than industry standard. I don't know yet what that system will look like, or how systematic it will be. One of my advisers is interested in this puzzle and working on some ideas, assisted by a professional fact checker who emailed me offering to help. That's how we are going to solve this. Social scientists call it "muddling through."

Four: The site itself has to make verification easy. I mean in the way it is built and meant to operate. For example, editors have to be able to sort the raw from the initially verified from the double checked. This is one of the challenges for the developers of the New Assignment site, which will be Chapter Three. It's a new partnership--here's an about page for them--formed by Zack Rosen, who is my nephew, one of the originators of Dean Space and the co-founder of CivicSpace on the Drupal platform; and Josh Koenig, a co-founder of DeanSpace who started Music for America, a non-profit. They are both Drupal developers, active in that community. The third partner is Matt Cheney, who is trained as a librarian and worked as a researcher at National Center for SuperComputing Applications.

They're going to build the site with open source tools. Josh Koenig has a post up about the New Assignment project. It promises an Open Practice model: "posting tutorials, video screen casts, interviews, and write ups as our own work progresses and as we research others." Verification and fact-checking have to become open practices themselves. The developers understand that.

Five: The one percent rule.. Experience suggests a small slice of users will do most of the volunteer work. According to the one percent rule in social media, which is more of a tendency than a law, "if you get a group of 100 people online then one will create content, 10 will 'interact' with it (commenting or offering improvements) and the other 89 will just view it." This bears on the verification puzzle because we're not talking about "checking" vast hordes of people. If regular contributors provide most of the contributions, their reputations for reliability can accumulate at the site. In a well-designed system that will happen.

Six: How have others solved the problem? You tell me: has creating a reliable system of volunteer contributors ever been faced before on the Web? Did it prove unsolvable? I would expect NewAssignment.Net to look at prior cases first and find the key lessons.

4) Money
by truthsearch

Do you believe that as money flows into civic journalism that it'll change the equation? Obviously there are some people who's primary goal is to become famous and/or make money through more open journalism. Will the large community of contributors flush out those with less altruistic intentions? I guess I'm really asking will civic journalism be self-correcting as it gets bigger? Or is there a way it may become just as corrupted as much of the current mainstream professional journalism?

Rosen:

I doubt there's any incorruptible system, just different kinds of pressures, with greater and lesser freedoms for the journalists involved. We can certainly hope for a self-correcting system, but it's not likely to happen on its own.

There's nothing wrong with seeking recognition for great work. People who want to be become famous or make a salary through the more open forms in Net journalism aren't the enemy. Not at all. But they are going to have to work with users under conditions that build trust and permit collaboration. It's hard for me to see how the bad actors will succeed at that, but I am not discounting it, either.

Here's a site called Sportingo. It says it's a "new type of sports media company," which is "focused on telling the story from the fans' perspective." Users can write articles, which will be "professionally edited." They can rate and comment on articles written by peers.

Sportingo will own all the content published on the site. There are no plans to pay contributors. The company is for-profit. Tal Rozow, the marketing manager, told me that that "Sportingo authors aiming for a professional writing career will be able to benefit from having by-lines appearing on our website." He said he's confident that a strong network of independent sports writers will emerge at the site, and maybe that will happen. But I'm not sure it's a system designed to build trust among all the players involved.

Everyone I have consulted about open source projects of any kind has stressed one thing over and over: the importance of understanding what would motivate people to contribute to the gift economy of the project. You have to get that right, they say. Ultimately I believe a non-profit foundation is a more secure one. If there are profits and they are extracted by the owners, not distributed to co-creators; that's a problem. If there are profits and they go into doing more and better journalism, that's different.

5) What's wrong with other extant examples?
by crush

I'm assuming that you evaluated and rejected some of the other high-profile citizen journalism outfits that predate the founding of your own project. Off my head I can think of:

* The Indymedia network is one of the longest standing examples of an attempt to have a large citizen journalist network.

* The Pacifica Network (especially the Democracy Now show)

* The New Standard

What was it that you found lacking in the above and why did you decide to start a new project instead of reforming and adapting one of the above? Do you think that your decision to accept corporate sponsorship (which is rejected by the Pacifica Network) will see your organization's focus inevitably drift toward the anodyne ineffectiveness of e.g. NPR?

(And of course, how could I forget WikiNews?)

Rosen:

There's nothing "wrong" with these prior examples. I admire them all. I was especially pleased to see that the New Standard met its do-or-die fundraising goal last week. That site is an experiment with reader-supported, totally independent, strenuously-factual reporting. High standards of verification are meant to prevail. I think the New Standard has a lot in common with professional journalism, except it rejects the political economy of commercial news media entirely. It's run as a collective among those who do the work. I am thrilled that it will remain around, because we need to try lots of solutions to how to fund serious reporting. Just as I'm thrilled that Independent Media Center and its collectives around the world keep humming. I agree with Chris Anderson that what blogging begat--citizen journalism--Indy Media begat, too.

I didn't "evaluate and reject" the New Standard, Indy Media, Pacifica and Wiki News. Nor is it my place to decide they need fixing. They don't. The people who founded those organizations deserve a lot of credit for creating something new and daring-- and genuinely alternative. They inspired me. So did lots of others. (New West, for example, or Witness.org.) NewAssignment.Net is really about a single proposition: that if journalists and networks of users can report stuff together that neither could easily do alone, the public sphere will benefit and the site will build trust. I think there's room for that.

My decision to accept $100,000 from Reuters means we'll have an editor who can test the possibilities in networked journalism, as Jeff Jarvis calls it. My job is to make sure that Reuters has no influence on that person. The company has said it will have no editorial control, and no claim on the content. I agree: it won't. I think we can persuade users that it works as advertised. But people are free to draw their own conclusions about what the gift means, and I'm sure they will.

6) Plagiarism and Ethics?
by goombah99

Lately there's been a few incidents of Plagiarism in the news, not to mention some wholesale ethical breaches of faked stories (e.g. Blair at the NY times and "a million Little pieces"). But the thing is, the reason those are news is that they are both exceptional and something that is specifically drummed in to any professional journalist not to do. Indeed, breaking this taboo is probably even more of a sin to the the fellow journalists than to the general public because of this entrenched ethic.

Yet we know that on college campuses, where we can measure the phenomenon, plagiarism is comparatively rampant. So evidently the common man cannot restrain himself.

It seems to me this is a serious issue for any new journalism form with a low barrier to entry and a high degree of anonymity for the author. How does this ethos get enforced in such a realm?

A related question is the ethical division of commentary and news. We know that's become a problem in the media for some outlets where management has a thumb on the content. But the traditional news organs, especially newspapers, still refrain for the most part. Indeed, the NY times just went so far as to remove the typeset justification from any article that contained any sort of analysis or opinion, reserving the justified typesetting for only traditional factual journalism stories so the difference is apparent to the reader from the start. How do we reinforce that ethos in the untrained journalist?

Rosen:

When people plagiarize they do it for a particular self-interested reason: to meet a deadline, get an unwanted task out of the way, get their full time salary with limited work. These motivations will probably be rarer in the New Assignment model. Why volunteer for a project only to cheat at it?

"The common man cannot restrain himself." Sorry, I don't trust that kind of language. Beyond that making stuff up is not a way to develop a base of users on the Web; people aren't that dumb! You speak of a "low barrier to entry and a high degree of anonymity for the author." But for most users the higher the anonymity factor for the author, the higher the barrier of trust.

What some people can't seem to get over is that other people can say any damn thing they want on the Internet! How can you trust any of it? is their natural reaction to all open systems. Closed systems--and professional journalism is one--develop trust in one way. Open systems have to do it a much different way. Expecting one to look like the other is unreasonable.

We aren't going to learn much about this puzzle by asking how the "common man" can be trained to imitate his betters in the news media. I refer you to sociologist Raymond Williams, who once said, "There are no masses, there are only ways of seeing people as masses." It is these ways of seeing that are retrograde. But they show up in the most surprising places.

7) Scale
by FuturePastNow

First, I'll admit that I haven't read much about citizen journalism other than Jeff Jarvis' [buzzmachine.com], but as a non-blogger thinking of getting in to it, I was wondering:

Much of the discussion seems to be about getting out from under the control of "gatekeepers" like publishers and media owners. Yet, while the internet is less concerned with money, it has its own form of currency: popularity, in the form of the link.

Doesn't this just turn the highest-traffic sites into new gatekeepers? Especially as the number of blogs increases, the gap between "rich" and "poor" expands?

I suppose what I'm really asking is, it's hard enough to get noticed today- how will someone just starting out get noticed ten years from now?

Rosen:

Ten years from now? Jeez, I have no idea what the world of media access will be like then. But anyone who is just starting out in self-publishing should consult Clay Shirky's Power Laws, Weblogs, and Inequality, so as not to become prematurely disillusioned by discovering its truths later on.

Certainly there are new gatekeepers. (Slashdot itself is one. But does it work the same way the old system did?) Traffic-wise, there's still rich and poor. (But is this list as static as that one?) Hierarchies have not gone away. (And who said they would?) Inequality has not disappeared. (But did you really think it could?)

You still have to fight to be noticed, good work can still go unnoticed. Life online is not entirely fair, or completely different. There's a new attention economy to replace the old. The sooner we reconcile ourselves to these common sense conclusions, the easier it will be to see what is actually different today.

Here are some things that stand out for me: Amateurs have joined professionals and they own a part of "the press." An audience that was once connected "up" to Big Media but not across to each other is now connected both ways. The cost for like-minded people to locate each other and collaborate has fallen dramatically. The tools of media production have been widely distributed, and broad distribution of content is no longer impossible for small, upstart producers. For professionals, they're not required to affiliate with Big Media in order to operate as a journalist, though most will. They can be stand alones and independents. The people formerly known as the audience (as I call them) are now a productive force to be reckoned with, and Big Media has just started that reckoning. The Net has new ways of distributing attention, which have taken their place alongside the old.

Still, there's a long way to go before we can say that our media system has been made more democratic, responsive and responsible.

8) What impact would this have on national elections?
by StressGuy

The Electoral process seems to be more of a "marketing contest" and marketing takes bags and bags of money. There's commercial time, signs, billboards, radio, etc. Let's face it, a commercial is, at most 90 seconds to tell me why I should vote for you - hardly enough time. So, all we see are glittering generalities or, all to often, "don't vote for the other guy" spots.

If "Citizen Journalism" takes off, do you see this as a way that candidates without the massive financial resources normally required to sustain a traditional campaign could actually compete? Could this make the "third party candidates" a credible threat? Could this actually serve to "level the playing field"?

Rosen:

We should be cautious here. I think the most we can say is that a system that was almost entirely closed and self-sustaining--in which a handful of people raised the money, took the polls, handled the candidates, made the ads, narrated the campaign and talked about the candidates on TV--has been disrupted. The people who ran it are not as confident as they once were in their ability to manage things and get the outcomes they want. Their party has been crashed, but it's not "over." Nor is it "ours."
It's possible that insurgent candidacies--not backed by current players in the system--will have an easier time of it in the years ahead, just as insurgent news providers have more of an opening now. That's as far as I would go on the leveled field.

9) Dilution of Protection
by ObsessiveMathsFreak

How long before corporations and wealthy individuals start employing goons, lawyers and wiretaps, a la HP, to threaten and intimidate citizen journalists with no real legal recourse? If faced with this, should a citizen journalist just back off and let the guilty win? How can the protections now enjoyed by the fourth estate be extended to citizen journalism without diluting them?

Rosen:

As a matter of law and public policy, I think "fourth estate" protections should focus on significant acts of journalism, not people in pre-fab categories or the kind of organization that surrounds the giver of news. All those who are engaged in the act of informing a broader public of what's going on deserve to be under the First Amendment umbrella that protects the press. The press itself is composed of amateur and professional wings.

But that's no answer to goons with lawyers who threaten to sue. Citizen journalists are definitely vulnerable there, which makes you realize why we have big media organizations in the first place. We have to be more creative. Robert Cox, head of the Media Bloggers Association (I am a founding member of the group) has shown that "an orchestrated campaign by bloggers to defend a fellow blogger in what appears to be a frivolous lawsuit" can work. That's encouraging but not a complete answer, either. Legal intimidation will happen, and I'm sure there will be times when the bad guys will win.

10) Blogging
by From A Far Away Land

When asking a primary source for information, I find that telling them I'm doing so to create a report on my blog tends to make them clam up, or continue to be unwilling to provide information that ought to be publicly available. What technique or phrases should I use to convince the interviewee that I both have a legitimate use for their information, and the right to obtain it?

Rosen:

Sometimes you have a right to obtain information from a primary source. Sometimes it's not a matter of your rights but their decision to recognize you and cooperate. If search costs are high for making an informed decision about whether to trust a blogger who shows up with questions, sources will seek to reduce costs by using reputation and even stereotype (bloggers: ugh) as proxies.

I don't think there's a proper technique or a magic phrase that will solve this problem. There's only one solution I can see. Send the guy the URL for the "about" section of your site. That page ought to persuade potential sources that legitimate use will be made of their information. It should tell them what you are up to, and why. The site itself, the reporting and commentary there, is the best reason any source has to cooperate. Ah, but how do you convince them to take the time and look?

There's at least one way. Break a story so that the source's world is talking about it and next time around the source will speak to you-- and go to your About page. I asked Dean Wright of Reuters what the biggest obstacle for NewAssignment.Net will be when it launches. "The same one that the more minor players in the mainstream media have: getting your calls returned," he said. "Then when you complete a project and publish, you may find that other media outlets are reluctant to pick up your stories." The only answer to that is "do some compelling projects that cannot be ignored."

NewAssignment.Net will try to take that advice. It will do stories developed by users into assignments that are given to journalists. It could also do stories developed by journalists and divided into parts for users to assign themselves. (Mechanical Turk meets the Center for Public Integrity.) I hope it will do stories where teams of users and journalists figure out the division of labor together.

Sometimes the network will be the knowledge producer, the journalist the enabler. Other times the journalist will be the producer, and the network the enabler. Pro-am journalism is not inherently better than am-pro. Amateur users could in some cases do it all themselves, with editors watching and giving the green light in stages. Different combinations beg to be tried. It's unwise to say in advance that we know how it will work, or that it can't.

We posted Jay Rosen's Call for Questions on September 25. Here are his answers, into which he's obviously put plenty of time and thought. This is a "must read" for anyone interested in the growing "citizen journalism" movement either as a writer/editor or as an audience member -- and please note that Rosen and many others say, over and over, that one of the major shifts in the news media, especially online, is that there is no longer any need to be one or the other instead of both.

1) Where do you see newspapers' role in this?
by Stick_Fig

First off, my credentials: I'm the former employee of an experimental newspaper, Bluffton Today, located in Bluffton, South Carolina. It's an exciting place, let me tell you. The focus has been on reverse publishing but at the same time tempering blogs with traditional journalism. The staff still writes articles; they still edit heavily. They use the web only to the degree where it doesn't dip into libel and slander and builds on its strengths. My question to you is, do you think Bluffton is on the right track? It felt like, in the 15 months I was there, they definitely were, but I'm a biased party. I left thinking, "If only newspapers did more of this..." I know what I'm betting the farm on in my career, and it isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. Rather, I feel that it's important to look at both sides and find how they can work together, because God knows there's some 60-year-old editor somewhere who won't look at Bluffton as anything more than a gimmick. I'm gonna be that guy in the newsroom fighting the good fight to get more untraditional voices into the the paper in more places than the editorial page.

Rosen:

Bluffton Today (Bluffton, SC is near Hilton Head Island) did several things that were important to try in 2005. They said the editorial engine would be the online edition; it would "produce" the printed paper. This is the opposite of how newspapers did things for the first ten years of their Web lives. They just re-purposed the content from the print edition, and called that an "online newspaper."

By reversing what's primary in production you change head sets in the newsroom because a professional newsroom engineers everything--including the talents of its employees--around the production ordeal. The "daily miracle" it was once called, because making the newspaper required such a fantastic act of just-in-time coordination. Many things had to be routinized for the miracle to occur. (Including ideas about journalism and the user's place in it.)

Steve Yelvington of Morris Digital Works, who worked on the Bluffton Today site, called it an "inversion" because content would flow from the Web to print rather than vice versa. The editorial engine should be the more interactive one, in which more of the community can participate. The goal was a virtuous circle. "Community conversation feeds professional journalism. Journalism feeds conversation. And around, and around." I think there is something to that idea.

How well it works is for people in Bluffton to address. I like that Bluffton Today tried to go Lessig on the news industry. It ditched the read only platform and re-built on read/write. Yelvington said at the launch: "Everyone gets a blog. Not just staffers, but everyone in the community. LeMonde (France) and the Mail and Guardian (South Africa) are doing this, too." Giving everyone a blog may be an obvious idea. But it's a different track. "Everyone gets a photo gallery. Everyone can contribute events to a shared public community calendar...." The site was built on Drupal technology. It had free classifieds. It was different.

If the experience of doing Bluffton Today has tempered some of that initial boldness, that's as it should be. I'm not surprised that the staff still writes articles; they still edit heavily. A web-to-print, highly-interactive, low barrier to entry, read-write, everyone-contributes newspaper is still a daily production headache. Articles, photos, headlines, and ads have to come together. Unedited, the site would have almost no value, although it can have unedited parts with high value.

"It isn't tired, boring, traditional journalism. It isn't the straight and narrow of blogs, either. It's important to look at both sides..." I agree with that, Stick. My new adventure, NewAssignment.Net, is a hybrid site for that reason. (Pros and amateurs collaborate on reporting projects.) In January of 2005 I wrote Bloggers vs. Journalists is Over for the same reason.

Bluffton today was a first wave attempt at innovation. Today initiatives like that face some second wave facts. Bringing capacity online does not itself create activity, so if you're counting on user activity, you better come with more than nifty new capacity. Create more writers and suddenly you may need more editors. "The conversation feeds journalism, journalism feeds the conversation" is a powerful idea, but we are several steps away from knowing how it works to create a live, intelligent filter in the newsroom.

There's just a long way to go. But yeah, you were on the right track working for those guys. Deeply so.

2) How to Get More Respect
by NewYorkCountryLawyer
I am convinced that online media have made a huge contribution to getting out the truth when the corporate media are seeking to suppress the truth. While there are a growing number of people aware of this phenomenon, reports in the 'blogosphere' just do not get the same respect and currency received by reports in the 'major' or 'corporate' media. What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large?

Rosen:

Well, "suppressing" the truth is not how I see the failures of modern journalism, or of our current press. I think it's bigger than that.

Bob Woodward, who is in the news this week, is at the top of the reporting game, an industry unto himself. In two books, Bush at War and Plan of Attack, he failed to tell the truth about the Bush White House because his methods were not up to the obstacle they met: an administration that had broken through all the reality checks normally placed on a president and his closest aides. One by one these measures came under abnormal stress. The policy-making process used by presidents got subverted. The normal channels for sounding out opinion were just disowned. The intelligence community came under extreme stress when asked to supply facts for a decision already made.

A Congress controlled by the same party was expected to go along, which meant accepting the president's definition of reality. Oversight got evacuated. The normal tensions with the press were driven deeper: keep them back, keep them out, tell them nothing, tear them down. If someone does break a story from inside you immediately punish and isolate anyone who spoke to the reporter. You make them disown their words. You make them repent.

This is the story Woodward missed because he got inside it, so to speak. Ron Suskind, one of the few in Washington who did not miss that story, called it "the retreat from empiricism." To me, it's the big narrative yet to come out about the Bush White House. Attack Without a Plan was too crazy to be credible to Woodward. So he wrote Plan of Attack instead. I haven't read his new book yet, just the reviews and excerpts. But from early accounts, State of Denial is his attempt to get back the ground he lost, despite having the best access.

Woodward didn't "suppress" the story. Rather, he couldn't imagine it. Those are the kinds of failures that interest me. Sometimes things are suppressed. Often, the truth eludes professional journalism because no one thought to look for it. I welcome your question, What do we, as a community, need to do to enhance the respect internet journalists receive in the world at large? My first answer is: we have to look for it.

You know how, when you've really mastered something and there's a news account of it, the news story will invariable get several (basic) things wrong? Eliminate the several things and respect will rise. If you want to inform the world of something, grok it before you rock it is a good simple rule.

Correct ourselves early and often. Correct the reporting in the major media, early and often. Fact check your own ass first, then your neighbor's. We should major in transparency; the "major" media will take a minor in that. Diversity of outlook in the reporters ultimately improves the reporting. The blogosphere has advantages there, especially as it does more reporting.

I think we have to accept that Big Media, which isn't going anywhere, is society's default legitimacy-distribution machine. But that doesn't mean it works well. The machine itself can lose legitimacy without exactly falling apart. If you're an upstart publisher of news and you suck at it, Big Media will try to ignore you. If you're an upstart publisher of news and you're really good at it, Big Media will try to ignore you. Then when you assume the shape of a writes-itself story--first bloggers to go to the political conventions!--Big Media will over-cover you, spreading a small bit of understanding over lots and lots of stories. Six months later it's time to debunk the trend they missed, then over-hyped and finally misdescribed. It's not personal. It's protective. It's also cheaper than figuring out what's going on.

We can win a lot of points for Net journalism just by being the opposite of that.

3) What about mob-rule journalism?
by Chas

What sort of safeguards are in place to do fact-checking and prevent false/obviously slanted mob-rule style reports from being propagated as fact?

Rosen:

People hear phrases like "an experiment in open source reporting" and they see it immediately: What's open to the wisdom of the crowd is vulnerable to the actions of the mob. Wanting to be helpful, the volunteer may slant reports without realizing it. Through the portals marked "citizen," the paid operative can also go. How do you prevent all of that?

To me this is a puzzle with many pieces. It won't have one solution; it will take many overlapping systems working together. I can't tell you--yet--how we're going to build a fact-checking and verification system into NewAssignment.Net. But I can tell you that the site will fail without one, so we'll have to try to figure it out, with help from a lot of people. To simply pass along unchecked reports received from strangers over the Net would be fantastically dumb. To discount the possibility of people trying to game the system would be dumb, too; the more successful the site is, the more probable the gaming is. Not to mention spam, duplication, all kinds of junk.

What sort of safeguards are in place? Here are my answers so far. You tell me what is missing or cracked in this foundation:

One: The editors are full time on it. Assignments flow through editors several times before they are published by NewAssignment.Net. That's the pro-am way. It's an editor's job not to be gamed, not to publish bum facts. Everything that goes out has the editor's name on it. It's not an answer to everything--this reliance on "good editors"--but it's a proven system, a simple one, and a start.

Two: Users Self-Police. I'm not sure "community" is the right word for the eventual users of New Assignment. People use that term too loosely, in my opinion. But if NewAssignment.Net develops a base of active, loyal and intelligent users, it's not unreasonable that they can help police the site, especially if they understand that verifiying information and preventing fraud are basic to everything we're trying to do. And so a second answer, after editors, is a culture among users: catch errors, catch mistakes, catch fraud and manipulation. A mob mentality has to be met by something stronger; if you attract the right kind of users, that can happen. It would be foolish to think it will just because you're counting on it.

Three: Given enough eyeballs, all facts can be checked. I think there is every chance of developing a special subgroup of users who are effective fact checkers of the larger base of contributors, including new and casual contributors. One thing we are definitely going to do is see whether retired journalists and ex-journalists will volunteer to work with other natural born sticklers and operate our fact-checking system, which not only has to work, but eventually be better than industry standard. I don't know yet what that system will look like, or how systematic it will be. One of my advisers is interested in this puzzle and working on some ideas, assisted by a professional fact checker who emailed me offering to help. That's how we are going to solve this. Social scientists call it "muddling through."

Four: The site itself has to make verification easy. I mean in the way it is built and meant to operate. For example, editors have to be able to sort the raw from the initially verified from the double checked. This is one of the challenges for the developers of the New Assignment site, which will be Chapter Three. It's a new partnership--here's an about page for them--formed by Zack Rosen, who is my nephew, one of the originators of Dean Space and the co-founder of CivicSpace on the Drupal platform; and Josh Koenig, a co-founder of DeanSpace who started Music for America, a non-profit. They are both Drupal developers, active in that community. The third partner is Matt Cheney, who is trained as a librarian and worked as a researcher at National Center for SuperComputing Applications.

They're going to build the site with open source tools. Josh Koenig has a post up about the New Assignment project. It promises an Open Practice model: "posting tutorials, video screen casts, interviews, and write ups as our own work progresses and as we research others." Verification and fact-checking have to become open practices themselves. The developers understand that.

Five: The one percent rule.. Experience suggests a small slice of users will do most of the volunteer work. According to the one percent rule in social media, which is more of a tendency than a law, "if you get a group of 100 people online then one will create content, 10 will 'interact' with it (commenting or offering improvements) and the other 89 will just view it." This bears on the verification puzzle because we're not talking about "checking" vast hordes of people. If regular contributors provide most of the contributions, their reputations for reliability can accumulate at the site. In a well-designed system that will happen.

Six: How have others solved the problem? You tell me: has creating a reliable system of volunteer contributors ever been faced before on the Web? Did it prove unsolvable? I would expect NewAssignment.Net to look at prior cases first and find the key lessons.

4) Money
by truthsearch

Do you believe that as money flows into civic journalism that it'll change the equation? Obviously there are some people who's primary goal is to become famous and/or make money through more open journalism. Will the large community of contributors flush out those with less altruistic intentions? I guess I'm really asking will civic journalism be self-correcting as it gets bigger? Or is there a way it may become just as corrupted as much of the current mainstream professional journalism?

Rosen:

I doubt there's any incorruptible system, just different kinds of pressures, with greater and lesser freedoms for the journalists involved. We can certainly hope for a self-correcting system, but it's not likely to happen on its own.

There's nothing wrong with seeking recognition for great work. People who want to be become famous or make a salary through the more open forms in Net journalism aren't the enemy. Not at all. But they are going to have to work with users under conditions that build trust and permit collaboration. It's hard for me to see how the bad actors will succeed at that, but I am not discounting it, either.

Here's a site called Sportingo. It says it's a "new type of sports media company," which is "focused on telling the story from the fans' perspective." Users can write articles, which will be "professionally edited." They can rate and comment on articles written by peers.

Sportingo will own all the content published on the site. There are no plans to pay contributors. The company is for-profit. Tal Rozow, the marketing manager, told me that that "Sportingo authors aiming for a professional writing career will be able to benefit from having by-lines appearing on our website." He said he's confident that a strong network of independent sports writers will emerge at the site, and maybe that will happen. But I'm not sure it's a system designed to build trust among all the players involved.

Everyone I have consulted about open source projects of any kind has stressed one thing over and over: the importance of understanding what would motivate people to contribute to the gift economy of the project. You have to get that right, they say. Ultimately I believe a non-profit foundation is a more secure one. If there are profits and they are extracted by the owners, not distributed to co-creators; that's a problem. If there are profits and they go into doing more and better journalism, that's different.

5) What's wrong with other extant examples?
by crush

I'm assuming that you evaluated and rejected some of the other high-profile citizen journalism outfits that predate the founding of your own project. Off my head I can think of:

* The Indymedia network is one of the longest standing examples of an attempt to have a large citizen journalist network.

* The Pacifica Network (especially the Democracy Now show)

* The New Standard

What was it that you found lacking in the above and why did you decide to start a new project instead of reforming and adapting one of the above? Do you think that your decision to accept corporate sponsorship (which is rejected by the Pacifica Network) will see your organization's focus inevitably drift toward the anodyne ineffectiveness of e.g. NPR?

(And of course, how could I forget WikiNews?)

Rosen:

There's nothing "wrong" with these prior examples. I admire them all. I was especially pleased to see that the New Standard met its do-or-die fundraising goal last week. That site is an experiment with reader-supported, totally independent, strenuously-factual reporting. High standards of verification are meant to prevail. I think the New Standard has a lot in common with professional journalism, except it rejects the political economy of commercial news media entirely. It's run as a collective among those who do the work. I am thrilled that it will remain around, because we need to try lots of solutions to how to fund serious reporting. Just as I'm thrilled that Independent Media Center and its collectives around the world keep humming. I agree with Chris Anderson that what blogging begat--citizen journalism--Indy Media begat, too.

I didn't "evaluate and reject" the New Standard, Indy Media, Pacifica and Wiki News. Nor is it my place to decide they need fixing. They don't. The people who founded those organizations deserve a lot of credit for creating something new and daring-- and genuinely alternative. They inspired me. So did lots of others. (New West, for example, or Witness.org.) NewAssignment.Net is really about a single proposition: that if journalists and networks of users can report stuff together that neither could easily do alone, the public sphere will benefit and the site will build trust. I think there's room for that.

My decision to accept $100,000 from Reuters means we'll have an editor who can test the possibilities in networked journalism, as Jeff Jarvis calls it. My job is to make sure that Reuters has no influence on that person. The company has said it will have no editorial control, and no claim on the content. I agree: it won't. I think we can persuade users that it works as advertised. But people are free to draw their own conclusions about what the gift means, and I'm sure they will.

6) Plagiarism and Ethics?
by goombah99

Lately there's been a few incidents of Plagiarism in the news, not to mention some wholesale ethical breaches of faked stories (e.g. Blair at the NY times and "a million Little pieces"). But the thing is, the reason those are news is that they are both exceptional and something that is specifically drummed in to any professional journalist not to do. Indeed, breaking this taboo is probably even more of a sin to the the fellow journalists than to the general public because of this entrenched ethic.

Yet we know that on college campuses, where we can measure the phenomenon, plagiarism is comparatively rampant. So evidently the common man cannot restrain himself.

It seems to me this is a serious issue for any new journalism form with a low barrier to entry and a high degree of anonymity for the author. How does this ethos get enforced in such a realm?

A related question is the ethical division of commentary and news. We know that's become a problem in the media for some outlets where management has a thumb on the content. But the traditional news organs, especially newspapers, still refrain for the most part. Indeed, the NY times just went so far as to remove the typeset justification from any article that contained any sort of analysis or opinion, reserving the justified typesetting for only traditional factual journalism stories so the difference is apparent to the reader from the start. How do we reinforce that ethos in the untrained journalist?

Rosen:

When people plagiarize they do it for a particular self-interested reason: to meet a deadline, get an unwanted task out of the way, get their full time salary with limited work. These motivations will probably be rarer in the New Assignment model. Why volunteer for a project only to cheat at it?

"The common man cannot restrain himself." Sorry, I don't trust that kind of language. Beyond that making stuff up is not a way to develop a base of users on the Web; people aren't that dumb! You speak of a "low barrier to entry and a high degree of anonymity for the author." But for most users the higher the anonymity factor for the author, the higher the barrier of trust.

What some people can't seem to get over is that other people can say any damn thing they want on the Internet! How can you trust any of it? is their natural reaction to all open systems. Closed systems--and professional journalism is one--develop trust in one way. Open systems have to do it a much different way. Expecting one to look like the other is unreasonable.

We aren't going to learn much about this puzzle by asking how the "common man" can be trained to imitate his betters in the news media. I refer you to sociologist Raymond Williams, who once said, "There are no masses, there are only ways of seeing people as masses." It is these ways of seeing that are retrograde. But they show up in the most surprising places.

7) Scale
by FuturePastNow

First, I'll admit that I haven't read much about citizen journalism other than Jeff Jarvis' [buzzmachine.com], but as a non-blogger thinking of getting in to it, I was wondering:

Much of the discussion seems to be about getting out from under the control of "gatekeepers" like publishers and media owners. Yet, while the internet is less concerned with money, it has its own form of currency: popularity, in the form of the link.

Doesn't this just turn the highest-traffic sites into new gatekeepers? Especially as the number of blogs increases, the gap between "rich" and "poor" expands?

I suppose what I'm really asking is, it's hard enough to get noticed today- how will someone just starting out get noticed ten years from now?

Rosen:

Ten years from now? Jeez, I have no idea what the world of media access will be like then. But anyone who is just starting out in self-publishing should consult Clay Shirky's Power Laws, Weblogs, and Inequality, so as not to become prematurely disillusioned by discovering its truths later on.

Certainly there are new gatekeepers. (Slashdot itself is one. But does it work the same way the old system did?) Traffic-wise, there's still rich and poor. (But is this list as static as that one?) Hierarchies have not gone away. (And who said they would?) Inequality has not disappeared. (But did you really think it could?)

You still have to fight to be noticed, good work can still go unnoticed. Life online is not entirely fair, or completely different. There's a new attention economy to replace the old. The sooner we reconcile ourselves to these common sense conclusions, the easier it will be to see what is actually different today.

Here are some things that stand out for me: Amateurs have joined professionals and they own a part of "the press." An audience that was once connected "up" to Big Media but not across to each other is now connected both ways. The cost for like-minded people to locate each other and collaborate has fallen dramatically. The tools of media production have been widely distributed, and broad distribution of content is no longer impossible for small, upstart producers. For professionals, they're not required to affiliate with Big Media in order to operate as a journalist, though most will. They can be stand alones and independents. The people formerly known as the audience (as I call them) are now a productive force to be reckoned with, and Big Media has just started that reckoning. The Net has new ways of distributing attention, which have taken their place alongside the old.

Still, there's a long way to go before we can say that our media system has been made more democratic, responsive and responsible.

8) What impact would this have on national elections?
by StressGuy

The Electoral process seems to be more of a "marketing contest" and marketing takes bags and bags of money. There's commercial time, signs, billboards, radio, etc. Let's face it, a commercial is, at most 90 seconds to tell me why I should vote for you - hardly enough time. So, all we see are glittering generalities or, all to often, "don't vote for the other guy" spots.

If "Citizen Journalism" takes off, do you see this as a way that candidates without the massive financial resources normally required to sustain a traditional campaign could actually compete? Could this make the "third party candidates" a credible threat? Could this actually serve to "level the playing field"?

Rosen:

We should be cautious here. I think the most we can say is that a system that was almost entirely closed and self-sustaining--in which a handful of people raised the money, took the polls, handled the candidates, made the ads, narrated the campaign and talked about the candidates on TV--has been disrupted. The people who ran it are not as confident as they once were in their ability to manage things and get the outcomes they want. Their party has been crashed, but it's not "over." Nor is it "ours."
It's possible that insurgent candidacies--not backed by current players in the system--will have an easier time of it in the years ahead, just as insurgent news providers have more of an opening now. That's as far as I would go on the leveled field.

9) Dilution of Protection
by ObsessiveMathsFreak

How long before corporations and wealthy individuals start employing goons, lawyers and wiretaps, a la HP, to threaten and intimidate citizen journalists with no real legal recourse? If faced with this, should a citizen journalist just back off and let the guilty win? How can the protections now enjoyed by the fourth estate be extended to citizen journalism without diluting them?

Rosen:

As a matter of law and public policy, I think "fourth estate" protections should focus on significant acts of journalism, not people in pre-fab categories or the kind of organization that surrounds the giver of news. All those who are engaged in the act of informing a broader public of what's going on deserve to be under the First Amendment umbrella that protects the press. The press itself is composed of amateur and professional wings.

But that's no answer to goons with lawyers who threaten to sue. Citizen journalists are definitely vulnerable there, which makes you realize why we have big media organizations in the first place. We have to be more creative. Robert Cox, head of the Media Bloggers Association (I am a founding member of the group) has shown that "an orchestrated campaign by bloggers to defend a fellow blogger in what appears to be a frivolous lawsuit" can work. That's encouraging but not a complete answer, either. Legal intimidation will happen, and I'm sure there will be times when the bad guys will win.

10) Blogging
by From A Far Away Land

When asking a primary source for information, I find that telling them I'm doing so to create a report on my blog tends to make them clam up, or continue to be unwilling to provide information that ought to be publicly available. What technique or phrases should I use to convince the interviewee that I both have a legitimate use for their information, and the right to obtain it?

Rosen:

Sometimes you have a right to obtain information from a primary source. Sometimes it's not a matter of your rights but their decision to recognize you and cooperate. If search costs are high for making an informed decision about whether to trust a blogger who shows up with questions, sources will seek to reduce costs by using reputation and even stereotype (bloggers: ugh) as proxies.

I don't think there's a proper technique or a magic phrase that will solve this problem. There's only one solution I can see. Send the guy the URL for the "about" section of your site. That page ought to persuade potential sources that legitimate use will be made of their information. It should tell them what you are up to, and why. The site itself, the reporting and commentary there, is the best reason any source has to cooperate. Ah, but how do you convince them to take the time and look?

There's at least one way. Break a story so that the source's world is talking about it and next time around the source will speak to you-- and go to your About page. I asked Dean Wright of Reuters what the biggest obstacle for NewAssignment.Net will be when it launches. "The same one that the more minor players in the mainstream media have: getting your calls returned," he said. "Then when you complete a project and publish, you may find that other media outlets are reluctant to pick up your stories." The only answer to that is "do some compelling projects that cannot be ignored."

NewAssignment.Net will try to take that advice. It will do stories developed by users into assignments that are given to journalists. It could also do stories developed by journalists and divided into parts for users to assign themselves. (Mechanical Turk meets the Center for Public Integrity.) I hope it will do stories where teams of users and journalists figure out the division of labor together.

Sometimes the network will be the knowledge producer, the journalist the enabler. Other times the journalist will be the producer, and the network the enabler. Pro-am journalism is not inherently better than am-pro. Amateur users could in some cases do it all themselves, with editors watching and giving the green light in stages. Different combinations beg to be tried. It's unwise to say in advance that we know how it will work, or that it can't.

People ranging from Doc Searls to J.D. Lasica to Dan Gillmor to Craig Newmark have talked about how "citizen journalism" is supplanting and/or augmenting professional reporting. (FYI: One of the groundbreaking moments in "citizen journalism" happened right here on Slashdot.) This week's interviewee, NYU professor Jay Rosen, is not only a long-time proponent of civic journalism, but has now started NewAssignment.net with seed money from Craig Newmark, a $10,000 grant from the Sunlight Foundation and, last week, $100,000 from Reuters. Jay Rosen is obviously not just an academic or theoretician, but is actually doing things, which means he can answer almost any question you may have about citizen (or civic) journalism. Usual Slashdot interview rules apply.

Here are some links to articles you may want to read before you post your question(s), if only to avoid duplication:

Web Users Open the Gates
By Jay Rosen
washingtonpost.com
Monday, June 19, 2006

'Blogosphere' spurs government oversight
By Richard Wolf
usatoday.com
September 11, 2006

Open Source Journalism
By Richard Poynder
poynder.blogspot.com
March 28, 2006

Who killed the newspaper?
The Economist
August 24, 2006

AMATEUR HOUR -Journalism without journalists.
by Nicholas Lemann
The New Yorker
July 31, 2006

U.S. Government Should be Focus of Investigative Reports
by Mark Glaser
PBS.org/mediashift
September 7, 2006

People ranging from Doc Searls to J.D. Lasica to Dan Gillmor to Craig Newmark have talked about how "citizen journalism" is supplanting and/or augmenting professional reporting. (FYI: One of the groundbreaking moments in "citizen journalism" happened right here on Slashdot.) This week's interviewee, NYU professor Jay Rosen, is not only a long-time proponent of civic journalism, but has now started NewAssignment.net with seed money from Craig Newmark, a $10,000 grant from the Sunlight Foundation and, last week, $100,000 from Reuters. Jay Rosen is obviously not just an academic or theoretician, but is actually doing things, which means he can answer almost any question you may have about citizen (or civic) journalism. Usual Slashdot interview rules apply.

Here are some links to articles you may want to read before you post your question(s), if only to avoid duplication:

Web Users Open the Gates
By Jay Rosen
washingtonpost.com
Monday, June 19, 2006

'Blogosphere' spurs government oversight
By Richard Wolf
usatoday.com
September 11, 2006

Open Source Journalism
By Richard Poynder
poynder.blogspot.com
March 28, 2006

Who killed the newspaper?
The Economist
August 24, 2006

AMATEUR HOUR -Journalism without journalists.
by Nicholas Lemann
The New Yorker
July 31, 2006

U.S. Government Should be Focus of Investigative Reports
by Mark Glaser
PBS.org/mediashift
September 7, 2006

People ranging from Doc Searls to J.D. Lasica to Dan Gillmor to Craig Newmark have talked about how "citizen journalism" is supplanting and/or augmenting professional reporting. (FYI: One of the groundbreaking moments in "citizen journalism" happened right here on Slashdot.) This week's interviewee, NYU professor Jay Rosen, is not only a long-time proponent of civic journalism, but has now started NewAssignment.net with seed money from Craig Newmark, a $10,000 grant from the Sunlight Foundation and, last week, $100,000 from Reuters. Jay Rosen is obviously not just an academic or theoretician, but is actually doing things, which means he can answer almost any question you may have about citizen (or civic) journalism. Usual Slashdot interview rules apply.

Here are some links to articles you may want to read before you post your question(s), if only to avoid duplication:

Web Users Open the Gates
By Jay Rosen
washingtonpost.com
Monday, June 19, 2006

'Blogosphere' spurs government oversight
By Richard Wolf
usatoday.com
September 11, 2006

Open Source Journalism
By Richard Poynder
poynder.blogspot.com
March 28, 2006

Who killed the newspaper?
The Economist
August 24, 2006

AMATEUR HOUR -Journalism without journalists.
by Nicholas Lemann
The New Yorker
July 31, 2006

U.S. Government Should be Focus of Investigative Reports
by Mark Glaser
PBS.org/mediashift
September 7, 2006

Finin writes "In February 2005, Google was sued by Lane's Gifts & Collectibles in a class-action lawsuit over click fraud. The company alleged that Google had been improperly billing for pay-per-click ads that were not viewed by legitimate potential customers. As part of a settlement earlier this year, Google agreed to have an independent expert examine their click fraud detection methods, policies, and procedures and make a determination of whether or not they were reasonable measures to protect advertisers. The report of the expert, NYU Information Systems Professor Alexander Tuzhilin (a Professor of Information Systems at NYU), is now available." Update 07/26/2006 at 12:52 GMT by SM: Fixed the link to Tuzhilin's report.

worufu writes "Some weeks after releasing the MPX (Multi-Pointer X Server), the Linux world slowly seems to draw attention to the project which opens up the limits of simultaneous input devices of the current X server. The future possibities are unlimited and I cannot wait to see some nice applications supporting the advantages of multiple input devices.
From the project description: 'The Multi-Pointer X Server is an enhanced X server to support multiple mice. It provides users with one cursor per device. Each cursor can operate independently. A multicursor windowing system allows two-handed interaction with legacy applications, but also the creation of innovative applications and user interfaces.'"

simoniker writes "Veteran game designer Ernest Adams has posted a new column on 'Perlin's Law' which suggests that all books, movies, and games have a 'credibility budget'. For games, both the designer and the player decide what happens: '...the story itself can only tolerate a certain amount of improbability before the credibility budget is exhausted, and the story is ruined.' According to this new law, named after Ken Perlin, who gave birth to the concept, games should not be infinitely wide-ranging or allow the player to do anything he wants."

LithiumX writes "This morning I saw a video demonstration of the most interesting input technology I've seen for a long time. This is a touch-screen that accepts inputs from multiple (I saw at least 8) points at once. It seems very responsive, the display is large and of decent resolution, and they actually wrote software to take advantage of it. It appears to be entirely research at the moment. I'd offer up organs for one of these things."

Mz6 writes "According to recent research published in the Journal of Personality and Social Psychology, I've only a 50-50 chance of ascertaining the tone of any e-mail message. The study also shows that people think they've correctly interpreted the tone of e-mails they receive 90 percent of the time. "That's how flame wars get started," says psychologist Nicholas Epley of the University of Chicago, who conducted the research with Justin Kruger of New York University. "People in our study were convinced they've accurately understood the tone of an e-mail message when in fact their odds are no better than chance," says Epley. The researchers took 30 pairs of undergraduate students and gave each one a list of 20 statements about topics like campus food or the weather. Assuming either a serious or sarcastic tone, one member of each pair e-mailed the statements to his or her partner. The partners then guessed the intended tone and indicated how confident they were in their answers. Those who sent the messages predicted that nearly 80 percent of the time their partners would correctly interpret the tone. In fact the recipients got it right just over 50 percent of the time."

hzs202 writes "Are you a Linux user? Are you a parent? If so there is something that the two have in common. Edubuntu is a newly released fork of the Ubuntu Linux distribution. It is targeted at children from the ages of 5-12 years old. There are lots of games and even kindergarten appropriate activities for children. The developers and supporters of Edubuntu have developed a Manifesto which lays out the intent and objective of this open-source and freely distributed OS development effort. The current stable version is Edubuntu 5.10 'Breezy Badger', the same as Ubuntu 5.10's alias. Edubuntu comes complete with installations for x86 and AMD64 architecture. Edubuntu will be a nice addition to your home-network."

nanycow writes "The sudden appearance of a rootkit file in a spyware-laden IM worm attack has set off new fears that malicious hackers are sophisticated enough to launch a fully automated worm attack against instant messaging networks. Researchers say the stage is set for a worm writer to use an unpatched buffer overflow in an IM app to unleash a worm that is capable of infecting millions or users without the use of malicious URLs that require a click."

tiltowait writes "A lot of Wikipedia critics point to hypothetical situations when giving reasons for not valuing the site. Wikipedia even has a 'Replies to common objections' article set up to field these. I'd rather look at some real examples of applying the same level of scrutiny to materials often held up as the Platonic ideal of 'scholarship,' such as peer-reviewed journals, conference papers, established journalism sources, monographs, and print encyclopedias. Even these have disclaimers because they can be can be vandalized or have their reliability and accuracy questioned. As dangerous as it is to trust unverified information, it can be just as bad to make prior judgments discounting information because the source happens to be anonymous. The above examples illustrate that all materials existing along a continuum of valuable information formats. Wikipedia articles can be useful for quickly obtaining factual overviews or as a starting point to further research. But that's just one librarian's opinion. How do tech-savvy people view Wikipedia?"

museumpeace writes "Stuck for ideas about cheapest/fastest/most realistic rendering technology for that new video game you want to develop? Here is a great list of links and resources. The very latest is a tool mentioned on Technology Review which, if you feed it just a few dozen frames of a video of , for instance, Kurt Shilling pitching, can extrapolate a library of animated gestures or actions from just that sample. This new technique is already licensed to Electronic Arts. It was developed by Aaron Hertzman and Zoran Popovic and grew out of earlier work by Hertzman at NYU and a busy curriculum of computer graphics accomplishments by Popovic."

CowboyRobot writes "The inimitable Gordon Bell has a 5-page article at ACM Queue on the difficulties and necessities of standards adoption, in which he lays out 11 axioms on how to best establish and adopt standards. He quotes MIT's Dave Clark, 'Standards setting sits in a boring trough between two exciting peaks. The first is the peak of technical innovation, and the second is the billion-dollar investment or market.' It's often the rush for money that makes us move to fast to do the job right."

enrico_suave writes "Whoot.org (linked via Coral P2P Cache because the poor guy is hosting on a ADSL line) has cool design pics, a now removed video clip, and some interesting details of the process. From one of the plog entries: 'We've developed a print head that will print 5mm 'pixels' of the consumable. It basically acts as a pump. It's a medium sized lego gear (driven by a worm gear attached to the motor) with four axles that repeatedly squeeze and release a pipe attached to a funnel that holds the consumables. a half-rotation of this wheel yields a blob.'"

Eloquence writes "infoAnarchy reports that Coral, a peer-to-peer webcaching system, has gone into public beta. Currently the Coral node network is hosted on Planet-Lab, a large scale distributed research network of 400 servers. You can use Coral right now by appending "nyud.net:8090" to a hostname. View Slashdot through Coral. Is this the end of the Slashdot effect?"

The Importance of writes "Siva Vaidhyanathan, an Assistant Professor in the Department of Culture and Communication at New York University, defender of Fair Use, and the author of Copyrights and Copywrongs (Slashdot interview), is branching out beyond copyright issues in his latest book, The Anarchist in the Library: How the Clash Between Freedom and Control is Hacking the Real World and Crashing the System." Read on for the rest of The Importance Of's review. The Anarchist in the Library: How the Clash Between Freedom and Control is Hacking the Real World and Crashing the System author Siva Vaidhyanathan pages 256 publisher Basic Books rating 9 reviewer The Importance of ISBN 0465089844 summary A thoughtful but pointed examination of the sparring roles of centralized control and anarchy in the control of and creation of information.

Basically, the book puts the information battles relating to culture and copyright into a broader context, ranging from Parisian enlightenment cafes through the latest copyright battles to the Zapatistas and Falun Gong. Unlike many recent books that deal with these issues, Siva doesn't approach them from a legal perspective so much as from a political/cultural/media theory basis. But don't let that scare you, the book is as readable as it is wide-ranging.

At its most basic level, The Anarchist in the Library is about control of information, both cultural and political. As Siva says in the last chapter, "This book was supposed to be about entertainment - the battle over control of digital music, text, and video ... But as I researched this new project, the world shifted beneath my feet ... My concerns moved to the regulation and control of all sorts of information, much of it cultural, much of it political." Thus, throughout the book, Siva contrasts two very different regimes of information control: oligarchy and anarchy.

Oligarchy we are all familiar with. It is the traditional, centralized control of information by the few. It is the system that, for the most part, we all grew up with and continues to be the default today. On the other hand, we've all heard of anarchy, but most of us aren't familiar with its deeper meanings and history. Siva helps us to understand anarchy as a serious positive political philosophy, something more than merely a reaction to oligarchy. To his credit, however, Siva fully endorses neither position. His is a course of moderation, avoiding the excesses and pitfalls of both sides.

The other theme that runs throughout the book is that of cynicism. Here Siva contrasts the civically engaged cynicism of the Greek philosopher Diogenes of Sinope, with the narcissistic cynicism of Seinfeld's George Costanza. Why cynicism? In Siva's words, "What could be a more ideal environment for a cynic than cyberspace...?" The question, however, is whether and how we can promote the responsible and humane cynicism of Diogenes vs. the shallow, rude and selfish cynicism of Costanza. Of course, it sort of depends on how you define rude. To make a point, Diogenes once masturbated in the market square. Says Siva, with tongue in cheek but also a valid point, "And nothing represents the overall nature and substance of the Internet better than masturbating in the marketplace."

Diogenes' zealous humanity is also an especially important consideration of Siva's. Whenever possible, Siva emphasizes consideration of the humane over cold theory. It is this concern with the humane, I think, that draws Siva from engaging with Metallica's issues with P2P to questions of terrorism and networks.

Framed by these themes, Siva proceeds to dig through the many information control issues that have come to the fore these past few years or so. He starts with Peer-to-Peer, of course, and moves through many of the issues constantly showing up in "Your Rights Online" such as MP3s, DeCSS, the broadcast flag, the Phantom Edit and many, many others. The path is not random, however; Siva is demonstrating the reactions between oligarchic control and anarchic response in the creation of culture, and that culture requires, even demands, some anarchy in order to thrive.

From this point, Siva begins to leave the world of digital rights and begins to explore other means of controlling information and culture, such as the subtle, sometimes nearly invisible assumptions made by many international institutions through trade policy and market regulations. The book also discusses how information and cultural controls (such as the PATRIOT Act) grow out of security concerns and fear.

At this point in the book, some readers who might have been nodding along in agreement so far may begin to disagree with some of the points Siva makes, as he takes on the WTO riots, "Techno-Libertarianism," and the war in Iraq. But the book is no thoughtless, radical polemic; it seeks a moderate, well-articulated and researched middle ground.

In the end, Siva's moderation is demonstrated as he concludes that there are seldom easy answers in a world where control of information and culture is sometimes necessary. Without giving specific answers, Siva argues for approaching problems from a particular perspective: with engaged, humane cynicism and a commitment to civic republicanism, both within and without our borders. It is a perspective well worth reading about.

[Full disclosure: I've met Siva a couple of times at conferences and corresponded with him by email on occasion. I would consider him a friend in the fight against copyright maximalism.]

You can purchase The Anarchist in the Library: How the Clash Between Freedom and Control is Hacking the Real World and Crashing the System from bn.com. Slashdot welcomes readers' book reviews. To see your own review here, carefully read the book review guidelines, then visit the submission page.

theodp writes "Kids at NYU's Intensive Video Game Creation are trading open lakes, green mountains and plentiful daylight for air-conditioned classrooms in the city. Those attending the $5,125, five-week camp - all guys aged 15 to 20 - will use the Center for Advanced Digital Application's facilities to learn the techniques behind Doom, Quake and Madden. It's the first summer camp for game builders on the East Coast. Last year, WA-based Digipen held its first video game creation camp in California, and the University of Illinois hosted one for girls."

Oil -- and energy in general -- has long been a big topic among Slashdot readers. Predictions about The End of the Age of Oil (about which, claims the subtitle, this book provides "all you need to know") certainly are not new -- and if civilization lasts long enough, one day they'll prove true. It's nice to consider that automobiles aren't necessarily tied to petroleum, but mine certainly runs on 87 octane gasoline, and there aren't enough turkey guts or grease to power everything that we use petro-fuels for right now (though places like Iceland are trying hard to tap other sources). Current gas prices (in the U.S. at any rate) are higher than they have been in a decade or so, but in constant dollars, gasoline prices have certainly been worse. How much to panic, and when? Read on below for Arthur Smith (apsmith)'s brief review of David Goodstein's Out of Gas for a rather gloomy look at the future of oil-based energy. Out of Gas: All You Need to Know about the End of the Age of Oil author David Goodstein pages 128 publisher W.W. Norton & Company rating 9/10 reviewer Arthur Smith ISBN 0393058573 summary Why replacing oil is the world's most urgent and ignored problem. Americans have started to notice prices at the pump with an unfamiliar '2' on the sign. Meanwhile, crude oil prices are hitting 13-year records close to $40 per barrel. As the International Energy Agency reports, there is "no relief in sight". All this should come as no surprise to readers of David Goodstein's Out of Gas - the only question is, have we left it too late to survive the inevitable shocks that are coming?

In this slim and subtly illustrated volume Dr. Goodstein, physics professor and vice provost at Caltech, explains in clear and simple terms why the fossil fuel age is coming to an end. A "massive, focused commitment" is needed to develop alternatives, and every year of delay in that commitment adds immeasurably to future human suffering.

In years, or at best a decade, we will reach the global "Hubbert's peak" for conventional oil, when production starts to decline even with rising demand. Such a peak was reached for US production in 1970. "Foreign oil" has sustained us until now, but Goodstein shows why it cannot for much longer.

A number of books on this subject have come out in recent years, some very pessimistic about the future (for example Heinberg's "The Party's Over", which warns of a greatly decreased world population). Goodstein offers some hope in alternatives, substantially based on the analysis of climate scientist and space solar power advocate Martin Hoffert.

Solar-based renewables and fusion are the only long-run energy solutions. According to Goodstein, natural gas and nuclear fission can help tide us over. All of these have problems, with the most scalable (solar power from space) still the least mature. Goodstein's longest chapter discusses thermodynamics and the physical laws that explain usable energy and its relation to entropy. As a physicist, I was pleased and surprised to learn something from Goodstein's clear explanation here.

Goodstein also discusses global climate problems with continued use of fossil energy, particularly an increasing dependence on coal. He concludes: "Civilization as we know it will come to an end sometime in this century unless we find a way to live without fossil fuels."

There were a few minor things to complain about. Transitions between the chapters are too abrupt, perhaps caused by the wide range of discussion in such a short book. A few technical things seemed wrong - for example, it is quite feasible to run transportation systems off grid electricity (electric trains, subways, etc. do this) - would it be so hard to do it for personal transport too?

But Goodstein's book is the clearest explanation yet of our need to get beyond fossil fuels. Is it enough to get the public, and our leaders, actually paying attention?

You can purchase the Out of Gas: All You Need to Know about the End of the Age of Oil from bn.com. Slashdot welcomes readers' book reviews -- to see your own review here, carefully read the book review guidelines, then visit the submission page.

XiceeX writes "Wired has up a story about HP, as part of a larger drive to figure out how ideas ideas 'infect' large groups of people, scientifically proving what most people already knew: bloggers steal their ideas from other bloggers."

wellingt writes "According to the Jackson Sun, the attention brought by the sale of Jenny's famous 867-5309 has led Ebay to evaluate whether or not phone numbers are the property of their owner, and whether they can be sold. Verizon has made the claim otherwise."

Thanks to Wired News for their article discussing the continuing rise of academic programs related to videogames, covering the University Of Southern California, who are "...planning to offer a minor degree in the topic in the fall of 2004... it is believed to be the first major research university to do so." The article also notes that, previously, "gaming programs were limited to more-specialized schools such as DigiPen in the Seattle area and art schools like the Art Institute of California in San Francisco, which offers a degree in game art and design. NYU and the University of Washington have certificate programs in video games, and others, like MIT, wrap gaming into media studies programs."

Rathumos writes "The network security world has been waiting patiently for a definitive study of internet worms and defenses against them. Defense and Detection Strategies against Internet Worms by Dr. Jose Nazario has arrived to fill that space with a clear and concise analysis of the current state of worm defense." Read on for the rest of Rathumos' review. Defense and Detection Strategies against Internet Worms author Jose Nazario pages 322 publisher Artech House rating 10 reviewer Duncan Lowne ISBN 1580535372 summary This book provides a solid approach toward detection and mitigation of worm-based attacks.

Publishing a book on a subject as dynamic as internet worms can never result in a complete volume. The near-weekly outbreaks of modified versions of old worms and completely new designs is enough to frustrate the efforts of even the most prolific anti-virus software developers, let alone those who try to provide an overview of their study.

Nevertheless, Nazario accomplishes a clear and concise summary of the state of worms today. Seeded by a paper ('The Future of Internet Worms', Nazario, Anderson, Connelly, Wash) written in 2001, Defense and Detection Strategies against Internet Worms encourages the reader to focus on the directions worm development might take in the future, with a specific view toward anticipation of, and prepartion for, future attacks.

The book begins with a discussion of the departure worms take from traditional computer virii. An outline of the benefits for the black-hat toward a worm-based attack, as well as a brief analysis of the threat model posed by worms, provide ample reason for the computer security professional to take the study of internet worms very seriously.

Beyond this introduction, the book is laid out in four major sections. The first introduces to the reader some background information crucial to the study of worms. The author discusses the history and taxonomy of past worm outbreaks, from their sci-fi origins (think John Brunner's Shockwave Rider) through modern-day outbreaks. A thorough analysis of various worms' traffic patterns is presented, with data broken down by infection rates, number of infected hosts, and number of sources probing specific subnets. Finally, the construction and lifecycle of worms are presented, with particular attention paid to the interaction between the worms' propagation techniques and the progression of their lifecycles.

The second section of the book (ch. 6 - 8) studies the trends exhibited by past worm outbreaks. Beginning with an examination of the processes and mechanisms of infection, it progresses on to a survey of the network topologies generated by a worm's distribution. Specific infection patterns are examined, along with case studies of worm outbreaks that have exhibited such patterns. Further, this section examines the common characteristics of vulnerable targets, from older UNIX and VMS mainframes through desktop systems onward to infrastructure equipment and embedded systems. A discussion of the payload transmission methods that have made recent worm attacks so devastatingly effective, and an explaination of why liberal use of a clue-hammer on users is not by itself enough to control and prevent further outbreaks, complement chapter nine's analysis and speculation of the future of internet worms.

Section three (ch. 9 - 11) focuses on worm detection strategies, and is more distinctly aimed at the already-overworked network security professional. Effective methods of detecting scans and analyzing a worm's scan engine are presented with a focus on timely and efficient protection from further infection. Monitoring techniques for quickly recognizing, analyzing and responding to worm outbreaks leads into a detailed description of well-placed honeypots and dark network monitors ("black holes"). Discussion of the (so-far) most effective method of worm detection, signature analysis, completes the section, and covers host-based and logfile signatures, along with a brief overview of analyzing logfiles using commonly available utilities.

The final section of the book (ch. 12 - 16), per the book's namesake, aims at defense strategies against worm outbreaks. Beginning with the obvious first steps which anyone reading the book ought to have implemented (firewalls, virus detection software, sandboxing, and patching-patching-patching), the section progresses into less widely used but equally important proxy-based defense methods, and continues on to cover slowing down infection rates and fighting back against existing worm networks. For the sake of thoroughness, an overview of the legal implications of attacking worm nodes receives its fair share of attention simply to alert the reader of the potential pitfalls of proactive defense.

Defense and Detection Strategies against Internet Worms is decidedly aimed at the experienced network security professional, but holds a much broader appeal than most technical books. With its thorough historical analysis of worm progression over the past thirty years, anyone with even a remote interest in the past, present or future of the only network security issues to consistently make headlines in the mainstream press will find this both an entertaining and enlightening read. Overall, it makes a valuable addition to any geek's bookshelf.

You can purchase Defense and Detection Strategies against Internet Worms from bn.com. Slashdot welcomes readers' book reviews -- to see your own review here, read the book review guidelines, then visit the submission page.

PSaltyDS writes "A friend forwarded this to me... don't know where he got it from. Daniel Rozin, Director Of Research and adjunct professor at ITP, Tisch School Of The Arts, NYU, and owner of SmoothWare Design, has built a Mirror-like display as an art project out of shiny balls. This seems to be a refinement of a 1999 Wooden Mirror project that is also pretty cool."

PSaltyDS writes "A friend forwarded this to me... don't know where he got it from. Daniel Rozin, Director Of Research and adjunct professor at ITP, Tisch School Of The Arts, NYU, and owner of SmoothWare Design, has built a Mirror-like display as an art project out of shiny balls. This seems to be a refinement of a 1999 Wooden Mirror project that is also pretty cool."

PSaltyDS writes "A friend forwarded this to me... don't know where he got it from. Daniel Rozin, Director Of Research and adjunct professor at ITP, Tisch School Of The Arts, NYU, and owner of SmoothWare Design, has built a Mirror-like display as an art project out of shiny balls. This seems to be a refinement of a 1999 Wooden Mirror project that is also pretty cool."

PSaltyDS writes "A friend forwarded this to me... don't know where he got it from. Daniel Rozin, Director Of Research and adjunct professor at ITP, Tisch School Of The Arts, NYU, and owner of SmoothWare Design, has built a Mirror-like display as an art project out of shiny balls. This seems to be a refinement of a 1999 Wooden Mirror project that is also pretty cool."

emmastory writes "The New York Times is running a story on the phenomenon of lecture hall back-channeling - now that many conferences and universities have wireless access, some people discuss lectures via instant message or weblog as they happen. Although the article quotes an instructor at NYU, I haven't seen much of this in lectures I've attended there. I would guess it varies from department to department, but laptops aren't yet as common in classes as one might think. Either way, some people consider the practice rude, others consider it progress, and good arguments can be made on either side."

Max Tardiveau writes "I just finished Nassim Nicholas Taleb's Fooled by Randomness. It is an enjoyable book, written engagingly by an interesting character -- the kind of book that makes you think twice about certain things (for instance, the fact that you're not dead: is that really because you're so darn good, or does dumb luck play a part?) Although written all the way back in 2001, this book is more relevant than ever, since one of its major topics is the impact of unpredictable events on markets, insurance, and our perception of life in general. In fact, Taleb makes a living from unforeseen events; these days, that seems like a rather cunning niche." Read on for the rest of his review of this book. Fooled by Randomness author Nassim Nicholas Taleb pages 220 publisher Texere rating 8 reviewer Max Tardiveau ISBN 1587990717 summary Debunking fallacies of observation, Taleb reminds us of the pervasive ineffables that complicate life at every turn.

The main topic of the book is the fact that all humans are simply terrible at judging probabilities. Taleb is a securities trader, so a lot of the book revolves around financial probabilities, but his argument is mainstream and requires absolutely no knowledge of the markets. The book details examples of people wildly misjudging risks and probabilities in many contexts. Often that misestimation is understandable in advance of certain events, but harder to excuse after they've occurred; Taleb hits pretty hard on what he calls "data snoopers," his term for people who back-fit theories to existing data.

One of the most notorious examples is the Bible code (which has been thoroughly debunked), but Taleb argues that analysts who spend their time trying to find patterns in historical market data are no different: if you try long enough and hard enough, you will unavoidably find apparent regularities, which can be extremely compelling when seen in isolation. In context, though, they dissolve into nothing but meaningless statistical anomalies. Taleb rightfully compares these searches for meaning to the famous monkeys and typewriters parable.

Taleb's best example of poor probability intuition is probably the infamous survivor bias, which is our tendency to be disproportionately impressed by success. We almost always ignore the fact that, for one success story, there are many failures. But we seldom hear about the failures (just like we never hear about the many theories that didn't fit the data). So it's all a game of numbers: out of 10,000 traders, a few are statistically bound to be successful, even if they are nothing more than lucky idiots. The fact that they succeeded does not mean anything. It doesn't mean that they are bad traders, but it doesn't mean that they are good traders either, because on average somebody had to succeed.

One of Taleb's hot buttons is that people tend to be too confident in what they know. He argues convincingly that we should take everything, including science, with a grain of salt. Writing about Karl Popper, he points out that there are only two kinds of scientific theories: those that are demonstrably false, and those that are not yet demonstrably false. An irksome (but sadly true) observation, yet most people behave as if what they know is eternal truth. One could of course argue that Popper's observation is but another kind of truth, but I tend to put a lot more trust in people who question what they know than in people who don't.

Another of Taleb's peeves is the human tendency to over-attribute every random event (the old post hoc, ergo propter hoc). For instance, a commentator saying that "the Dow went down ten points today on concerns about Iraq" is talking nonsense: there is no way anyone can tie such a small market move to any particular reason. I found this specific point (which in retrospect is blindingly obvious) especially enlightening, as I am embarrassed to admit that, until now, I just accepted those market comments at face value.

Taleb also has some fun at the expense of economists and analysts, especially those whose predictions turned out wrong, but who claim that the theories were in fact right, and that the facts simply weren't supposed to be that way. This is what he calls denial of history, and is common among investors and gamblers (the two being of course close cousins).

The style of the book is informal and funny, and often meandering. We hop from one topic to the next, which occasionally may detract from the book's continuity, but overall the author's points come through loud and clear. Ironically for a man who advocates self-doubt, Taleb is starkly self-confident, though not in an irritating way.

Taleb is an intriguing, multi-cultural, iconoclastic character that has been around Wall Street for a while, and now runs his own small firm. Malcolm Gladwell (author of The Tipping Point, an absolute must-read for anyone who owns a brain) has written an excellent article that shows how Taleb's reasoning runs counter to just about every bit of conventional Wall Street wisdom. If you're interested in the markets, especially derivatives, and how Taleb trounces most of Wall Street's voodoo doctors, this moderately technical interview from 1996 is worth reading too.

Overall, a warmly recommended book.

You can purchase Fooled by Randomness from bn.com. Slashdot welcomes readers' book reviews -- to see your own review here, read the book review guidelines, then visit the submission page.