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Slashback: Courseware, Warranties, Subscraption

Slashback brings you word on open courseware, The Big Switch as seen by Tim O'Reilly, another update on the man-made "moon," more on the in-progress clampdown on Chinese Internet searchers, and a disheartening note about hard drive warranties. Get 'em before they disappear completely ;) Read on for the details.

But will they distribute diploma blanks as PDF files? perlmunger writes "Linux Journal highlighted this in the 'up front' section of the June 2001 issue (I knew I keep these old issues around for a reason). Apparently, MIT will (finally) be opening their Open Course Ware initiative on September 30th to the public. Looks like a great start from many departments."

Answer: it's a strong possibility. skinfitz writes "Following on from Google returning to China, New Scientist is reporting in this article that Chinese surfers searching Google are finding their Internet connection dropped for five minutes if they enter "politically sensitive" keywords, such as the Chinese president's name! Will this new technology find uses elsewhere? Is this the future of the web?"

My human transporter is still a station wagon. An anonymous reader writes with the text which by now many people have seen regarding the status of the world's most famous unavailable scooter; apparently it's not necessarily as far from available as an automated message from Amazon implied.

"Greetings from Amazon.com.

You recently received an e-mail from us regarding the Segway Human Transporter (also known as "Ginger" or "IT"). This e-mail was sent accidentally by an automated system and the information in it is incorrect.

In fact, there is no new information on Segway's availability. Consumer versions of Segway Human Transporters are currently being piloted in various communities throughout the U.S. The Segway HT is expected to be released to the general consumer market in 2003.

We apologize for the confusion. We will keep your e-mail address on our list of customers who wish to be notified about this item.

Sincerely,
Amazon.com Customer Service

Strong Opinions softsign writes "Apparently, Tim O'Reilly's recent article addressing the topic of Switchers was so popular and generated so much response that he felt compelled to respond to reader comments in his MacDevCenter column this week. It reads almost like the Apple Switch website, but there are some really insightful emails peppered with Tim's comments. Worth a read."

The moon's been asking for this for years. cscx writes "The mysterious space junk, or apparent "other moon" reported a few weeks ago, now is more likely to be an old Saturn V (from the Apollo program) rocket booster. Bad thing is, there is a 20% chance it could strike the moon sometime next year. More details at MSNBC."

We'll let you you borrow it for a while, sign here. An anonymous reader writes "Microsoft has scrapped plans for subscription-based licensing of consumer products following the end of a 12-month trial in several countries including New Zealand. The Story says people were getting confused as to why they had to pay after the 12 months had gone by."

I find your lack of confidence disturbing. Longinus writes "Ars Technica is reporting that Western Digital is going to follow Maxtor's recent decision to cut their warranty of future drives from three years to one, with an extended warranty being offered at an additional price. The article goes on to mention that Seagate is rumored to also be considering such a cut, but nothing official has been confirmed. One can only wonder if this increase in price is to due to corporate cost saving measures or the fact that hard drives are becoming less stable magnetically as they increase in storage space."

311 comments

  1. Who needs a warrenty? by Error-404NotFound · · Score: 1

    In a year or so if my hard drive goes up i'd rather get a newer, bigger one... besides the only hard drive i've ever have die on me was 4 years old and that was a 1GB hard drive, by then they had 20+GB out and refined... I think that a price break to go along with the warrenty cut would be a good option.

    --
    -=Errors always defy logic.=-
    1. Re:Who needs a warrenty? by Error-404NotFound · · Score: 0, Offtopic

      please moderate this down, i accidently replied to an existing thread. sorry.

      --
      -=Errors always defy logic.=-
    2. Re:Who needs a warrenty? by Error-404NotFound · · Score: 1

      now i feel like an idiot because the code was prepared for such stupidity... please excuse me everyone i've only been a slashdotter for a few weeks :(

      --
      -=Errors always defy logic.=-
    3. Re:Who needs a warrenty? by Istealmymusic · · Score: 2

      I'm confused, how does Slashdot handle replies intentended to be new threads? Certainly not by the Re: in Subject.

      --
      "The lesson to be learned is not to take the comments on slashdot too literally." --Vinnie Falco, BearShare
    4. Re:Who needs a warrenty? by GigsVT · · Score: 4, Insightful

      In a year or so if my hard drive goes up i'd rather get a newer, bigger one.

      And this is the exact reason manufacturers are going with shorter warrantees on their low end drives. If you buy one of the low-end Maxtor 20GB drives in a year or so, in three more years, they won't have those in stock, and will be forced to send you a 100GB drive if you RMA it.

      Maxtor has already said their high capactiy and high end drives will have a full three year warranty, and the same MTTF rating as SCSI drives. I think you will see price cuts, and intense price competition on the low end, you may not associate it with the shorter warantee, but they will come. Imagine buying a new, in production, not EOLed hard disk for $30... I think that's coming soon.

      I think I am safe in saying that never before in history has there been such a gap between low and high end of in-production hard disks. In the next year, Maxtor will have drives from 20GB to 320GB. When 320 megabyte disks came into production, 20 meg drives were distant history, the smallest in production was something like 100 megs.

      The nature of the hardware market is changing, I'd say that this is driving these warantee decisions, not some vague threat of magnetic flux unreliability.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    5. Re:Who needs a warrenty? by Error-404NotFound · · Score: 0

      I know I will look like a fool for saying this later, but I think that we have drives as big as we need... that is until we are storing huge Virtual Reality environments on our PC.

      It's interesting in a recent PCMagazine article that the "Big Drives" standard is going to allow drives up to PETABYTES in size, that's one THOUSAND TERABYTES!

      Though way back when they never thought we would use over 1GB, which we have, I think that the petabyte range is pretty far fetched (the whole DirectConnect index is around 1.7Petabytes i think)

      --
      -=Errors always defy logic.=-
    6. Re:Who needs a warrenty? by GigsVT · · Score: 1

      Though way back when they never thought we would use over 1GB,

      That's true. Could you imagine 1GB of data on a home computer back when the Commodore PET had 16k ram?

      We will always find uses for the huge new technologies.

      At work, for example, the new 320GB drives are going to be a boon. I can imagine backing up our whole archive onto two drives! A few years back the only option was a 1TB tape robot that cost over $100,000. Our RAID was about 30GB back then.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    7. Re:Who needs a warrenty? by TheOnlyCoolTim · · Score: 2

      We won't have as "big as we need" when people notice how much space they have and switch from MP3 to SHN and from DIVX to straight DVD rips...

      Tim

      --
      Omnia vestra castrorum habetur nobis.
    8. Re:Who needs a warrenty? by Error-404NotFound · · Score: 0

      A few years back the only option was a 1TB tape robot that cost over $100,000. Our RAID was about 30GB back then.

      That's very true. I have an old 2GB take drive that uses one cart, now IBM is developing a 1TB cart.. imagine a robot that would swap a bunch of those around.

      --
      -=Errors always defy logic.=-
    9. Re:Who needs a warrenty? by Anonymous Coward · · Score: 0

      No one's gonna have uncompressed vob files lying around until DVD burning becomes standard. As it is now, the main reason people compress with XviD/DivX/Whatever-that-Ogg-one's-called is so they can fit it on a cd. IME, of course.

    10. Re:Who needs a warrenty? by beebware · · Score: 1

      Yes, but if they have confidence in their own products they can afford to over 3 or even 5 years warrant: because they do build the drives to high standards don't they? Or do they build them so they just survive a year to "fleece" the customer - hence why they they can't afford to offer a long term warranty as they _know_ the drive is likely to fail?

    11. Re:Who needs a warrenty? by GigsVT · · Score: 1

      Warantees cost a lot of money even if your products never fail. The manufacturers all say that the majority of their returns are perfectly good drives, the user just didn't have the skills to diagnose the real problem, or take the time to run the bootable scanner utility they all provide.

      That, combined with the number of drives returned due to subtle abuse, like running too hot or bouncing it around too much while spinning, means that the return rate of defective drives is much lower than the actual return rate.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    12. Re:Who needs a warrenty? by Hobophile · · Score: 1
      Who needs a warranty, you ask? Well (and I say this without intending to be patronizing) it's obvious you've never had an encounter with a truly awful line of hard drives.

      Funny the story should be about Western Digital. You see, earlier this year I purchased a 40 GB Western Digital hard drive when setting up a new computer. Within a matter of weeks the drive had developed a click of death.

      I RMA'd it and got a replacement. The replacement lasted only 5 days before it developed a similar problem. Unfortunately, between the time I had ordered the first drive and the time the first drive had failed, I had set up a server-type system with another of these Western Digital 40 GB drives.

      At this point I was genuinely worried, as of the three 40 GB WD drives I had encountered, two had died on me. I decided to pursue a RAID-1 option for my server, though I also concluded that the 40 GB WD drives were not reliable enough to be trusted even in a RAID-1 configuration. It seemed likely both would fail. I searched Google for stories about 40 GB drives (at the time these had the best price/capacity ratio) from each of the major manufacturers. Seagate came up without any horror stories, so I bought a couple of their drives. However, while I was installing the Seagates, the WD 40 GB drive decided its time had come and developed the click of death. It's been 6 months and neither of those Seagate drives have failed.

      Meanwhile, back to the WD drive. The second one having failed, I set about trying to have it RMA'd. Unfortunately, WD had sent me a replacement drive which was no longer under warranty. This was predictably unfuriating, yet there was nothing I could do -- Western Digital would not provide a replacement for a drive whose serial number indicated it was no longer warrantied, period. Furthermore, the failed 40 GB drive from the server was *also* not under warranty, despite being purchased only a little over a month in the past and dated May 2001.

      I replaced it with a Seagate drive, at my own expense. A couple months later, a friend of mine had his hard drive crash during a game of Warcraft. He brought it over and I swapped his crashed drive with a spare Seagate 40 GB disk I had available. I told him not to worry about paying me back, as his drive was the same size and from June 2001, and thus presumably under warranty.

      Unfortunately, the manufacturer of the drive was none other than Western Digital. And, wonder of wonders, the drive was also not covered by warranty, despite being only a little over a year old.

      There are a couple conclusions you should draw from this. First, never buy a Western Digital 40 GB hard disk. Also never be generous and replace a friend's failed Western Digital 40 GB hard disk with one from a reliable vendor expecting to receive a replacement for his defective disk.

      Second, it's quite likely that hard disk vendors are already covertly removing warranty coverage from products that are simply too unreliable to support cost-effectively. In all honesty I was amazed to see that Western Digital claimed to offer a "3 year manufacturer warranty", when I have two very real and very defective drives only a little over a year in age which are not covered by their 3 year warranty.

      I am not accusing Western Digital of being more unreliable than is average, but every manufacturer has a bad line now and again. Warranties are there to prevent customers from getting screwed. Reducing warranty protection to one year is nearly as bad as eliminating it entirely -- don't forget that a lot of drives aren't going to sell right away.

      So it isn't a question of letting the drive run for 4 years and then replacing it when it fails. It's a question of whether or not the $120 you spent on a recent model is going to get flushed straight down the toilet when it fails 3 days after purchase and the manufacturer won't provide a warranty replacement and the store insists that the manufacturer has sole responsibility for any warranty issues.

    13. Re:Who needs a warrenty? by haruchai · · Score: 1

      So, they could simply require a problem report including output from the supplied utility. Or, in my own experience with a failed Quantum drive, I was required to return it to the store for diagnostics before being offered a replacement.

      I don't think that the drive manufacturers deal directly with end users. And, if a business customer returns a drive that isn't truly defective they would probably either charge them or ship the same drive back

      --
      Pain is merely failure leaving the body
    14. Re:Who needs a warrenty? by GigsVT · · Score: 1

      I don't think that the drive manufacturers deal directly with end users

      I return drives directly to the manufacturer all the time, at work as an end user, and at home.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
  2. Hard drive warranties by Raul654 · · Score: 3

    I just lost a western dig drive earlier this year. Thank GOD I managed to save most of the data off of it before it went. But still, aren't they legally responsible if they put out a shoddy product? What if you are a cooperation and lose data because of harddrive failure. (Generally, midrange buisness that can't afford regular backups will be hit hardest by this) - do you have a case?

    --


    To make laws that man cannot, and will not obey, serves to bring all law into contempt.
    --E.C. Stanton
    1. Re:Hard drive warranties by Anonymous Coward · · Score: 0

      Nope. If you wanted a case you should have bought higher end hardware for your enterprise machines than WD disks...

    2. Re:Hard drive warranties by Anonymous Coward · · Score: 0

      Nah. Keep in mind, that by the laws of physics every storage medium will fail eventually. Since it's certain, the only question is how long it will take. HD manufacturers already publish "mean time between failures" numbers. Since it's _certain_ that any given drive will fail, redundancy is inherent to storing data. If you've got this small business that can't afford backups, what you really mean is that they can't afford to store data.

    3. Re:Hard drive warranties by jigokukoinu · · Score: 2, Insightful

      Software maufacturers aren't responsible for loss of data, Why should hardware manufacturers? At least they give you one year! Honestly though, if the data matters: back it up and store it offsite. :)

    4. Re:Hard drive warranties by 1u3hr · · Score: 1
      Generally, midrange buisness that can't afford regular backups will be hit hardest by this

      For God's sake, I'm unemployed and I make backups on to CDR. I have a 25 cent disk which currently holds a couple of months incremental backups. If only I could afford to buy another blank CDR...

    5. Re:Hard drive warranties by ErikTheRed · · Score: 2

      I've noticed a general trend among hard drive manufacturers for producing hard drives that suck ass from a quality control standpoint. The good thing is that the drives are very, very cheap now. Why is that so good? RAID-1 is perfectly affordable now. Since it's already built onto many motherboards (or available as an inexpensive PCI card) pretty much anyone who would be more than mildly inconvenienced by a hard drive crash should run it.

      Yes, in an ideal world the motherfucking hard drive manufactureres would make drives worth more than the boxes they come in. Until then, I'll keep all of my drives mirrored....

      --

      Help save the critically endangered Blue Iguana
    6. Re:Hard drive warranties by Anonymous Coward · · Score: 0

      midrange buisness that can't afford regular backups will be hit hardest by this)

      With my business hat on, I say "warranty? isn't that where I send back a drive that still contains my business data, trade secrets, sensitive stuff, and so on? Screw that, I'll torch the sucker and buy a new one!"

      With my personal hat on, it's the same thing, only the contents are personal accounting data, the standard "compromising pictures of the GF", and so on. Use your imagination. The result is the same.

      Does ANYONE really want to give them a drive? I say keep your warranties and just make the drives cheaper. Then I can do RAID (but not in place of backups, naturally) and just replace them as they die.

      Sending back a drive just seems foolish. Especially in this day and age when you might be breaking something like the DMCA without even knowing it.

    7. Re:Hard drive warranties by Lumpy · · Score: 2

      (Generally, midrange buisness that can't afford regular backups will be hit hardest by this)

      If you do not have a backup system built into your server then you need to fire yout IT person for incompetence right now and be sure to publically ridicule them.

      There is NO EXCUSE for having a daily backup strategy in place BEFORE you even open the box on that server you just bought. It sicken's me that any IT ir IS person would ever put anything in place that doesnt have automatic backups running. A DLT drive is only $1900.00 and enough tapes for a safe backup strategy is only another $900.00 that is pure peanuts compared to the cost of data loss, and almost nothing to a mid-sized business. a small business (2-50 employees) may have a hard time swallowing that, but then the Owner can live without a lincoln continental for another year and drive a KIA or something cheaper.

      It still to this date amazes me that incompetence rusn rampant in IT, espically in small and medium sized businesses.

      If you IT person asks for a backup solution or upgrade to the backup solution, hand him a blank check without question. Doing anything esle but ensuring good-safe backups is incompetence.

      --
      Do not look at laser with remaining good eye.
    8. Re:Hard drive warranties by n9hmg · · Score: 1

      can't afford regular backups
      I'm not sure how to respond to that comment, only that I must. Cursing seems most appropriate... What do you fucking mean can't afford regular backups? Do you have shit for brains? Ok, that's all the profanity I can stand for the moment. If you can't afford to back up your data, then either you are in the final steps of liquidating your business AND you can't even sell the data, and/or your data is meaningless, and shouldn't be collected in the first place. In these cases, you should save the money on both backing it up and creating it. Sell your computers to somebody who knows what they're for, and keep your reciepts in a paper ledger, and give that to your accountant at the end of the year, if your business survives that long.
      Back to the original phrase that set me off - "can't afford regular backups" sounds like an intentional distortion of the standard and valid wisdom stating that a business with data "can't afford to not do regular backups".
      I saw an entire hospital's accounting department lose two complete weeks of work re-entering an entire months work from the paper printouts. If they hadn't had those printouts, they would have also lost an entire months worth of income, plus been fined by various federal agencies for having incomplete records, all because they didn't follow our directions for backup (rather than rotating tapes, they just kept backing up over the previous tape).
      Every business that is run by data newbies needs one catastrophic failure, preferably saved by the geek who rides to the rescue with the backups he insisted on creating. For most, until that happens, they actually believe that they "can't afford regular backups". If they survive it, they never make that mistake again.
      You want to be a hero? Offer to take over the boring, non-glamorous job of backup. Do the job well, keep a low profile, bide your time, save somebody's ass. You'd be amazed how happy people are when you just show them how to find things in a Netapp snapshot.

  3. Western Digital? by Clue4All · · Score: 4, Informative

    I'm impressed that these guys are still in business. With a complete lack of quality control, no one uses their components in serious applications, I had assumed they were living off deals with OEMs. If that's the case, then the OEM will keep up its usual 3 year warranty at a cost to themselves and it won't affect most consumers who are buying their own components (and not foolish enough to use WD). On a related note, I have a closet full of WD drives of various sizes that have been RMAed multiple times and I'm sure as hell not going to use them, feel free to pay shipping for them. =)

    --

    Is your browser retarded?
    1. Re:Western Digital? by Anonymous Coward · · Score: 0

      I guess you've had some really bad luck then. I've used both Western Digital and Maxtor (I know you were speaking of WD though) and have NEVER had a problem with them. Not even one. In fact I have a 500MB IDE that I got in 1996 and it still works fine. I've built a few systems for friends and other people they've known and always used WD or Maxtor and have never had a problem. For my business I have two machines that run web servers 24/7, albiet not a huge load (about 50,000 hits a month) but I also have a ftp site that gets accessed more frequently dont know stats though, and thats been running that way for 2yrs w/o a hitch. A friend of mine, whom uses WD and Maxtor as well, has a lan-party server that doubles as a "mp3 server" for his house. It has a WD 8gig and a Maxtor 40gig and no problems. The 8gig is about 3yrs old and no problems with it yet.

      If by "serious applications" you mean using them for jacking up your car, then I can see why they fail.

    2. Re:Western Digital? by rainwalker · · Score: 2

      I'll certainly take some off of your hands. Drop me an email and I'm sure we can set something up.

    3. Re:Western Digital? by Anonymous Coward · · Score: 0

      I live by Maxtors, but I consider WD to be worse than the IBM Deathstars. At least the Deathstars work for more than a month before they croak.

    4. Re:Western Digital? by Anonymous Coward · · Score: 0

      Oh oh! I know - Mirror them. A closet full of RMA'd WD drives all mirroring the same thing might just be as reliable as a single seagate.

      In all seriousness, I work at a small (6 person) computer company and have been begging my employer to stop purchasing WD drives - right now, we sell mostly seagate 40/60/80GB drives and stock a couple 20GB/30GB WD drives. Looking at the shelf of RMA returns, my above statement would seem reasonable.

    5. Re:Western Digital? by airos4 · · Score: 1

      I'll pay shipping, definitely drop me an email.

      --
      I wish there was a choice that said "Factually Wrong -1" when I mod.
    6. Re:Western Digital? by Anonymous Coward · · Score: 0

      I've pulled old 500MB WDs out of university skips and used them (for non-critical things of course). They still run OK, and I expect they had a hammering (both in use and perhaps literally) before I got hold of them. The 30GB WD I had in my system croaked after 4mnths. It's just been sat in the machine, never moved. I think people are complaining about the newer WDs. Mine was RMAed and replaced with a Seagate by my supplier -- perhaps that's coincidence, but I think they've had a lot of trouble.

    7. Re:Western Digital? by sheldon · · Score: 3, Informative

      It's weird. I've purchased a variety of drives over the years, and I've had a variety of drives in systems I've supported. All totalled I've probably purchased 30 drives for personal use, and for work we're talking thousands.

      Western Digital is the only company I've never seen a failed drive from. The next best is Seagate, where the only failure I saw there was about 7 years ago with a 170Meg and a 500Meg. Now granted, I've seen failed Seagate drives in the servers but out of the many hundreds there, the failure ratio has still been reasonable.

      Maxtor I've had numerous failures from, 340Meg, 3Gig, 13Gig and so forth. I tend to avoid their product any more because the failures weren't a while ago, they just keep happening...

      IBM I only had one failed 2 gig drive, years ago. I have a couple 20 and 30 gig from them now, but I otherwise haven't seen too much of their product.

      Quantum was probably the worst, but that's because we had about 500 desktops with 2.5Gig bigfoot drives in them and I must have replaced half of them. Otherwise I had good luck with their older 500Meg and 1Gig Fireball drives.

      Anyway, not quite sure why people bash on WD drives. Maybe you've just seen a higher volume of their drives than other brands. It would be like working in a Honda dealership and saying Honda's suck because they're always coming back in for repairs. :)

    8. Re:Western Digital? by NullPointer · · Score: 1

      I'd say you really have been lucky. Three years ago in November I bought a WD 10GB drive after having no problems with the dozen other WD drives in my boxes. It failed after one year. The replacement drive failed after nine months. Being the whipping boy that I am, I did another RMA and now the second replacement is starting to make those familiar clicking-clanking noises the other two made. If it fails before the anniversary I seriously doubt I will do another RMA. I've had enough of cheap drives. As a friend pointed out, "you can buy WD's in Walmart, doesn't that give you a clue?"

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      NULL
    9. Re:Western Digital? by Fugly · · Score: 2

      I know exactly why I bash WD drives.

      At the last company I worked for we lost a huge number of western digital drives. I'd guess 30ish in one year. For a company with only 100-150 computers, that's an appalling failure rate. Now most of the computers they failed in were purchased at the same time from the same vendor so I suppose it's possible that they were just a bad batch or something but still, that's just insane.

      In one server, we lost 4/4 western digital drives over the course of 3 months. At first we were suspicious that perhaps there was another hardware problem causing the failures but we replaced them with Seagates and when I left 3 years later, none of the Seagates had failed.

      Also, coincidentally, the only drive I've ever had fail on me at home was a Quantum Bigfoot 2 gig drive.

    10. Re:Western Digital? by MonkeyBoy · · Score: 2

      Hmm. It's weird. I have a love-hate relationship with WD.

      Basically their OEM drive business from 7+ years ago was bread and butter for them - massive influx of cash selling cheap, cheap, cheap drives with little in the way of quality control. This is back when they actually shipped drives that spun at 1800 & 2100rpm, while almost everyone else was at 3600rpm. But they were cheap. OEMs love cheap.

      Within the past couple years though I've seen a major shift for them. Their OEM drives are still of questionable integrity, though nothing like they used to be. But their retail drives have been damn good to me. The last problem I had with a WD was back when they were one of the first 9GB 7200rpm IDE drive manufacturers, and there was a firmware bug that caused problems with old controllers - like, oh, I dunno, the kind you'd find built into the BX chipset. Yeah. That big of a pain.

      Oh, wait, I take that back... I bought one of their first 7200rpm "enterprise" class SCSI drives and, well, found it less than enterprise worthy. I saw weird data corruption issues that I never tracked down, literally didn't have the luxury of tracking them down, I just replaced the drive with a same-size Seagate and bam, problem went away. That drive still rests on a shelf, someplace, waiting for a 2nd chance.

      Still, those are both problems from over 3 years ago. It's enough time for them to change.

      All that said, I have a 120GB WD IDE drive inside my current box that runs 24/7/365 and has since I bought it last year. But, by the same token, my tape backup kicks off MWF and backs up everything - data from the WD, the 15K Seagate, and the Atlas V. Once you realize that data loss is inevitable, the price of a safety net doesn't seem quite so high... the kicker is that sometimes the only thing that will make you realize that is data loss.

      --

      Moof!

    11. Re:Western Digital? by chthon · · Score: 1

      Where they electronic, electric or mechanical failures ?

      Mechanical failures are really a sign of bad quality from the manufacturer.

      Electric failures (drive does not spin) could be a sign of bad quality from the manufacturer, but could also be related to heat.

      Electronic failures are almost always a sign of bad handling by the company which builds them into the system. ESD precautions should be taken. However, ESD precautions should also be taken on the site where the systems are deployed. You will have more drive failures on sites with carpets than on sites with floors.

    12. Re:Western Digital? by ObitMan · · Score: 0

      You wern't the only one.
      Those Quantum Bigfoots were ass.
      I worked for a compaq service provider during the tiem they were using those in the Deskpro's.
      We had over 50% failure rate on them. they replaced them with WD's IIRC.

      --
      Who run Barter Town?
    13. Re:Western Digital? by sheldon · · Score: 2

      You didn't mention what size WD, or from which line.(Caviar?)

      "In one server, we lost 4/4 western digital drives over the course of 3 months."

      Hmm. Western Digital hasn't made SCSI drives for years, and even then it wasn't common to see them in servers.

    14. Re:Western Digital? by Anonymous Coward · · Score: 0

      I've had the same experiences. Way back in '98 where I worked we had 15 identical machines, all with Seagate 2.1GB Drives. Over the course of the year and a half I was there, I replaced 8 or 9 of these drives.

      All of my personal machines I've had in the past 5 years have had WD drives in them, and I haven't had a failure yet.

    15. Re:Western Digital? by Fugly · · Score: 2

      One of the four wd drives in the server was IDE - all it contained was the os and a handful of utilities. The other 3 drives were indeed wd SCSI drives. I want to say the IDE drive was around 2 gigs and the scsi drives were a bit bigger, roughly 4 gigs.

      The wd drives in our desktops that were prone to failing were all IDE. They were 1.6 gig caviar drives if memory serves.

    16. Re:Western Digital? by germinatoras · · Score: 1

      Within the past couple years though I've seen a major shift for them. Their OEM drives are still of questionable integrity, though nothing like they used to be. But their retail drives have been damn good to me.

      Same story here. I'm not sure how good OEM drives are (of any brand!), but as far as retail goes - WD is my personal favorite. The three Maxtor retail drives I've had both failed. I bought a 2-gig, it failed, RMAed, got a 6-gig, it failed, but just gave up on it. I've bought about 9 or 10 retail WD IDE drives over the last 6 years or so. Only one of them failed, and the RMA replacement works great.

  4. Who needs a warrenty? by Error-404NotFound · · Score: 1

    READ THIS ONE, I ACCIDENTLY REPLIED TO A EXISTING THREAD, THANK YOU.

    In a year or so if my hard drive goes up i'd rather get a newer, bigger one... besides the only hard drive i've ever have die on me was 4 years old and that was a 1GB hard drive, by then they had 20+GB out and refined... I think that a price break to go along with the warrenty cut would be a good option.

    --
    -=Errors always defy logic.=-
  5. thats no moon by geekoid · · Score: 2, Funny

    its space junk!

    "there is a 20% chance it could strike the moon sometime next year. "
    oh no, what could happen if it strikes the moon!
    it might be knocked out of orbit. I'm pretty sure the moon has never been struck before...
    ahhh.
    heh

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    1. Re:thats no moon by BLAG-blast · · Score: 1
      "there is a 20% chance it could strike the moon sometime next year. "

      Hmmmm, taco bell will have to rush if they are to put out a target this time.

      --
      M0571y H@rml355.
    2. Re:thats no moon by Anonvmous+Coward · · Score: 3, Funny

      "oh no, what could happen if it strikes the moon!"

      They'll make a 'special edition' DVD of Waterworld where they'll digitally paint in the new crater on the moon to fix the inconsistency it'd cause.

    3. Re:thats no moon by Detritus · · Score: 2

      The Apollo missions used to intentionally crash the left-over bits of the spacecraft, like the LEM, into the Moon. The impacts generated seismic waves that provided valuable data on the internal structure of the Moon. The ALSEP instrumentation packages left on the Moon included seismometers, allowing Earth based scientists to monitor the Moon for seismic activity.

      --
      Mea navis aericumbens anguillis abundat
    4. Re:thats no moon by Anonymous Coward · · Score: 0

      shut up and stop being a dumbfuck-article-quoting troll

    5. Re:thats no moon by mkldev · · Score: 1
      Wow, I'm impressed. Unlike the last time this joke was posted, this one didn't get modded down as troll....

      Bet this one is, though. :-)

      --
      120 character sigs suck. Make it 250.
    6. Re:thats no moon by Anonymous Coward · · Score: 0

      Don't worry, I metamoded it back to normal....

  6. Do warranties matter? by Anonymous Coward · · Score: 1, Informative

    "Ars Technica is reporting that Western Digital is going to follow Maxtor's recent decision to cut their warranty of future drives from three years to one, with an extended warranty being offered at an additional price."

    First, I almost never even bother worrying about warranties for things like disk drives. Use 'em, back stuff, and hope they don't die in the middle of something important.

    Second, when I do read about a warranty one company offers, I don't compare that against the warranties offered by other companies.

    Third, when a company cuts back on a warranty offering, it sends a strong signal that it thinks that its products suck the arse. And, that it is greedy.

  7. Re:Good old slashdot. by plierhead · · Score: 5, Insightful
    Just think of listening to the super-paranoids as the price you have to pay to live in the land of the free.

    The day they go quiet is when you should start to worry.

    --

    [x] auto-moderate all posts by this user as insightful

  8. Hard drives going the way of the floppies? by tedDancin · · Score: 4, Insightful

    One can only wonder if this increase in price is to due to corporate cost saving measures or the fact that hard drives are becoming less stable magnetically as they increase in storage space.

    Makes me wonder if the manufacturers are comprimising quality for both the extra space, and the speed at which they're getting churned out. I noticed the same thing with 3.5" floppy drives in their later years, prices went right down, as did the quality. In the end they were treated almost as a "disposable" part. Are hard drives going this way?

    --

    Ladies, form queue here -->
    1. Re:Hard drives going the way of the floppies? by NineNine · · Score: 3, Interesting

      I agree. I just bought a new hard drive, and the smallest thing I could get was 40 gig. What the FUCK do I need 40 gig for unless I'm an MP3 freak? I wanted to get a small, rock solid drive. I got something bigger than I need, insanely faster than I need, and I just hope to god it lasts a while (No, of course I didn't get a Western Digital!). Fuck size. I want reliability.

    2. Re:Hard drives going the way of the floppies? by captain_craptacular · · Score: 3, Insightful

      ummmm... Thats because in the "later years" you couldn't fit anything useful on a floppy and HDD drives were hudreds of times larger and many times faster. I know of no similarly priced alternative to current HDD's that fits these specifications. Do you? Floppys were replaced by better technology. Unfortunately I don't see that happening to Magnetic HDD's any time soon.

      --
      They who would give up an essential liberty for temporary security, deserve neither liberty nor security
    3. Re:Hard drives going the way of the floppies? by Wesley+Felter · · Score: 2

      So buy an 18GB SCSI drive. :-)

    4. Re:Hard drives going the way of the floppies? by Lshmael · · Score: 3, Funny

      Well, according to your .sig, I think you do know "what the fuck" you need a 40 gigabyte drive for...

    5. Re:Hard drives going the way of the floppies? by Anonymous Coward · · Score: 2, Funny

      Fuck size. I want reliability.

      That's what she said.

    6. Re:Hard drives going the way of the floppies? by NineNine · · Score: 2

      Well, *sometimes* the 40 gig jobbies are useful... like when you have gigs and gigs of porn. But hell, I jsut need some reliable, rock solid drives for my retail biz. I don't care how big the drive is on my Point of Sale box. I want reliability. 900 Meg (Jesus.. how did just an OS get so damn big) for W2K, and another gig for my POS software and database. I'd buy a 2 gig at the same price as a 40 or 60 gig if I could be assured that it was reliable as hell. A warranty is useless to me. A dead drive puts me in one fuck of a lurch. I don't care about the money. A hundred bucks is nothing. I don't want it to fucking die in the first place.

    7. Re:Hard drives going the way of the floppies? by Anonymous Coward · · Score: 0

      This is why we have raids and backups

    8. Re:Hard drives going the way of the floppies? by Anonymous Coward · · Score: 0

      That why you buy SCSI shizznaz!!

    9. Re:Hard drives going the way of the floppies? by sasami · · Score: 1

      I don't care about the money.

      Umm... RAID?

      ---
      Dum de dum.

      --
      Freedom is not the license to do what we like, it is the power to do what we ought.
    10. Re:Hard drives going the way of the floppies? by Permission+Denied · · Score: 2
      Fuck size. I want reliability.

      Also, fuck speed. Never buy 7200 RPM drives - get 5400 RPM drives instead. They last longer. If you're worried about the speed, get more memory (for disk caching). My time is far more precious than a 0.1% performance increase on some random server (and the time it takes to restore a backup for some random server at 04:00 Saturday night/Sunday morning is very precious time).

    11. Re:Hard drives going the way of the floppies? by pj2541 · · Score: 1

      Hard drives have been disposable parts for years. On the way into work today, my carpool partner was bringing in a hard drive he wanted to fix, and I asked him why he didn't just replace it. The (only possible) answer is that he's trying to recover some of the data. There is no other reason to repair a hard drive, warrantee or no.

    12. Re:Hard drives going the way of the floppies? by PainKilleR-CE · · Score: 1

      I don't know about anyone else, but I'm still using floppy drives I bought over 5 years ago. I just move them from one system to the next when I load up the system, and occasionally pull some information off of old floppies (and promptly burn a CD when I'm done, wtf cares if it's only a couple MB on a CD when they cost next to nothing?). Maybe it's just because I don't use them all that much, but it seems that unless I do something like plug the power connector in reversed they just don't fail (now the floppy disks themselves are a different story).

      --
      -PainKilleR-[CE]
    13. Re:Hard drives going the way of the floppies? by mwood · · Score: 1

      Why do you put storage in POS terminals at all? Netboot 'em. Voila: no more drive failures.

    14. Re:Hard drives going the way of the floppies? by I'd+like+to+know · · Score: 1

      what brand did you buy? I've had trouble with Maxtor, WD, Seagate, Quantum and sumsung. I haven't had trouble with IBM (I've never bought one - duh). Lately most of my trouble has been with Maxtor.

  9. HD Warrenty by El+Pollo+Loco · · Score: 1

    I can't say that it's a huge deal for them to cut the warrenty from 3 to 1 years. I've noticed by about 1 year, it's time to upgrade to a new drive because of all the code bloat. Having 2 OS's at once and a bunch of mp3's doesn't help either.

    1. Re:HD Warrenty by Stephen+Samuel · · Score: 2
      I've got and old 4-Gig drive in my secondary machine.. The drive in my *BSD firewall is an 500meg unit (guess how old it is). Dropping warranties (as the headline said) implies that drives have little hope of lasting that long (or, rather, they have a much higher probability of dying long before that).

      I guess it shouldn't be that big a shock... As we get closer and closer to physical limits, I can see it becoming harder and harder to guarantee that a unit will stay within specs.
      It would make sense that somebody is going to hit the wall first -- most likely those thau put less work into quality control,

      --
      Free Software: Like love, it grows best when given away.
  10. Re:Good old slashdot. by dmarcov · · Score: 3, Funny

    As if any uppity suburbanite kids actually /paid/ for a Rage Against the Machine CD to /get/ the liner notes.

  11. Subscraption? by Frank+of+Earth · · Score: 3, Insightful

    Reminds me of that plan /. had on making money. Actually, do they still? I haven't noticed although I do click on the links to support them.

    1. Re:Subscraption? by Anonymous Coward · · Score: 0
      I haven't noticed although I do click on the links to support them.
      Well why don't you just write a script to auto click on the ads in the background then!

      Geez!

    2. Re:Subscraption? by Anonymous+Freak · · Score: 1

      Okay, I'm just stating the obvious here, but oh well:

      Subscraption: n. pun. A made up word combining 'subscription' and 'scrap'. Meaning: A discontinued plan to offer something by subscription, i.e. Microsoft's software.

      --
      Another non-functioning site was "uncertainty.microsoft.com."
      The purpose of that site was not known.
    3. Re:Subscraption? by Anonymous Coward · · Score: 0

      "I do click on the links to support them."

      then you are a fucking idiot, if you think mindlessly clicking on links actually supports anyone. if anything it drives the PPC/PPI ratio DOWN, which is a BAD thing.

      Then again, slashdot sucks ... so go right ahead.

    4. Re:Subscraption? by Anonymous Coward · · Score: 0

      It was an elaboration, dork. If someone only clicks links to support Slashdot they're doing as much as a background process clicking on the links, and if that's all they do, the advertisers will soon give up.

  12. Losing data. by Christopher+Thomas · · Score: 4, Interesting

    (Generally, midrange buisness that can't afford regular backups will be hit hardest by this)

    Backups are a necessity, not an option.

    In the most primitive case, you just mirror to one or more remote sets of drives. Cost is not that monumental.

    If you can afford to staff a company, you can also afford a tape drive, if you want a better long-term solution.

    You _will_ have drive failure or some other data-destroying event happen once every few years. A wise business must plan accordingly (or plan to recover from having all of their data eaten).

  13. As the old saying goes by Theodore+Logan · · Score: 5, Funny

    Chinese surfers searching Google are finding their Internet connection dropped for five minutes if they enter "politically sensitive" keywords, such as the Chinese president's name!

    Information wants to be tied up and spanked.

    --

    "If you think education is expensive, try ignorance" - Derek Bok

    1. Re:As the old saying goes by Theodore+Logan · · Score: 2

      Btw, I got that from Faulty Dreamer on K5. But I don't know if he's the originator.

      --

      "If you think education is expensive, try ignorance" - Derek Bok

    2. Re:As the old saying goes by Ed+Avis · · Score: 2

      Google could avoid this if they switched to HTTPS instead of HTTP. But that might require a lot of extra computing power to do all the encryption and decryption. I wonder how much it would cost, in fact?

      It would be great if Google phased out HTTP in favour of HTTPS, to help their Chinese users, and all the other big sites followed suit - but I don't think it's going to happen any time soon.

      --
      -- Ed Avis ed@membled.com
    3. Re:As the old saying goes by GLX · · Score: 1

      If they did this, all the Chinese government would do is go back to blocking Google. The point of having the scheme in the first place is so that they can monitor everyone's actions.

      Don't forget - there's a big difference between what we know as a democracy (well, sorta), and their form of government.

      --
      Sig (appended to the end of comments you post, 120 chars)
    4. Re:As the old saying goes by Ed+Avis · · Score: 1

      Yep - it would force governments to either allow unrestricted access, or block the whole site. But the fact that China backed down from blocking Google as a whole (it was banned, and then un-banned, apparently) suggests that they recognize its usefulness. There's at least some chance that China would choose to allow access rather than blocking the web's best search engine. And if all major websites followed suit, they'd have no choice but to allow access.

      This was the original promise of the Internet for freedom of speech worldwide - 'you can't restrict it, it's all or nothing'. Sadly it did not turn out like that. But some steps could still be taken in that direction.

      --
      -- Ed Avis ed@membled.com
    5. Re:As the old saying goes by epsalon · · Score: 2

      They can still proxy HTTPS. The user will access the great firewall with HTTP and the firewall will make the HTTPS connection. HTTPS doesn't help here.

  14. Hard drives are comodities by MrResistor · · Score: 5, Insightful

    Hard drives are now a comodity part with razor thin margins (that's why IBM bailed from the consumer market, remember), and waranties cost money. It should be no surprise that all the remaining manufacturers are cutting their warranty period. I very much doubt that it is a reflection on actual drive performance, but rather simply a cost cutting measure.

    Honestly, when I can buy a 40G Seagate for $64, so what if it only has a one year warranty. You made backups, right? Toss it and get a new one.

    --
    Under capitalism man exploits man. Under communism it's the other way around.
    1. Re:Hard drives are comodities by garcia · · Score: 4, Interesting

      yeah but I expect these things to work for more than a year. Hell I expected my 24x CDRW to last more than 4 months.

      I don't care if everyone considers at $100 piece of hardware "throw away". I still have my USR Courier 28.8 (56k) from when it first came out. I still have 3Com Ethernet cards from way back (ISA), and I still have a TON of other random hardware (including other HDs).

      This stuff is always able to be reused (especially for other poor college students that have shit that breaks and need it replaced quickly and for free).

      I am sick and tired of recent hardware breaking and the fucking manus not taking responsibility.

      Make some decent hardware and put a 1 yr on it. Fine. Otherwise make shit hardware and put a long one on it.

      My rant is over.

    2. Re:Hard drives are comodities by Jucius+Maximus · · Score: 2, Troll
      "Honestly, when I can buy a 40G Seagate for $64, so what if it only has a one year warranty. You made backups, right? Toss it and get a new one."

      Tell that to the people in China who are drowning under our computer garbage.

      Sadly, North American culture (and I can say this because I am from that continent) is beyond exceedingly wasteful (not just in relation to computers) in ways that most people don't even notice. It's hard to see the real picture when you're a part of it. I am guilty of it too, but I'm a little more sensitive to it than most folks because my parents are immigrants who grew up in a very different culture where you didn't throw out the mango peels because you can boil them to make a tasty drink.

      HDD's using current technology that are $64 are simply not a sustainable way of operating in general and it is worth it now to pay more for better hard drives that will last a long time. Fortunately, there will always be a high-reliability segment of the market for servers. I have never thrown out a HDD. I even had a clock that was formerly a 40 MB drive on my shelf. I sell the ancient 100 MB scsi drives from 10+ years which all still work to collectors. Too bad most current drives will crap out by then.

    3. Re:Hard drives are comodities by drdink · · Score: 5, Interesting

      I still have 3Com Ethernet cards from way back (ISA), and I still have a TON of other random hardware (including other HDs).

      One thing you have to consider is that your Ethernet cards have no moving parts. Your soundcards have no moving parts. Your video card has no moving parts. Your RAM has no moving parts. Your hard disks, however, move quite a lot. True it seems older hard drives seem to live longer, but you also have to take other factors into consideration such as capacity, speed, and overall quality.

      Although I know very little about hard drives, it seems logical to assume that there is a direct correlation between storage capacity and drive capacity. For more space, you've got to have more platters and a higher storage density. This means you have more mechanics to deal with these finer details, which is just another place for something to go wrong.

      It is rather easy to see why faster drive speeds would decrease the MTBF (Mean Time Between Failure) of a hard drive. The mechanics are moving faster, and more work has to be done to keep then spinning properly. On top of this, you get the extra friction, wear, and tear that increased speeds cause. You may be able to walk at 1 mile an hour for a few hours, but you can't run at 25mph for nearly as long.

      And finally, you have drive quality. It is my opinion that as time has passed, hard drive demand has increased as well. In fact, I"m sure somebody could prove this given the proper numbers, graphs, calculators, and secretary. I would imagine that drive manufacturers, in order to meet increased demands, have substituted quality for price. And thus, drives have become much cheaper at the expensve of high MTBF.

      So what is my point in this comment? I'm merely pointing out that there are many factors that need to be taken into consideration before saying, "Hey! My other hardware lives much longer than these new crappy hard drives!" I'm sure if you were in the place of the manufacturers, you'd shorten the warranty if you could get away with it. I don't necessary enjoy having shorter warranties, but I see why it is necessary. After having three IBM hard drives die on me within a yaer, it became crystal clear to me that drive manufacturers were losinga pretty penny on RMAs.

      --
      Beware, Nugget is watching... See?
    4. Re:Hard drives are comodities by cpt+kangarooski · · Score: 1

      Don't worry -- they're adding moving parts. A GeForce 4 is often little more than a fan and a heatsink with a chip attached somewhere. A few sad, sad, people are beginning to strap cooling hardware onto RAM. Exabit ethernet will probably be ridiculous, and a switch will cost a fortune.

      --
      -- This and all my posts are in the public domain. I am a lawyer. I am not your lawyer, and this is not legal advice.
    5. Re:Hard drives are comodities by Mac+Degger · · Score: 1

      Actually, I think IBM got out of the HD business because they've been thinking about the future of computing. Where it's currently CPU+(RAM+HDD), it's soon going to be CPU+(data), with data being some kind of fast access, huge volume thing, maybe holographic. Hell, it could be an evolved sony smartcard, for all I care. It's just a matter of time before the distinction between HD and RAM is obsolete, and operations will be done on the raw data (with maybe some partitioning of the dataspace, to distinguish between static data and data the cpu is operating on). When that happens, HD's will be usefull only as portable storage (maybe). And IBM has profitted from selling their HD biz at top price, with money to invest in that future datastorage/manipulation media.

      --
      -- Waht? Tehr's a preveiw buottn?
    6. Re:Hard drives are comodities by ottffssent · · Score: 3, Interesting

      The MTBF ratings on modern hard drives belie your statements. Seagate's top-end 15k RPM drives carry MTBF ratings of over a million hours (more than 100 years). Even much-maligned consumer drives like WDC's Caviar line are rated at 500,000 hours MTBF.

      Think about it this way. The outer track on a 3.5" platter running at 7200RPM is going at over 60MPH. The read head is precise enough to find a single sector in a track 1/40,000th of an inch wide while it's whizzing by that fast. A car moving at 60MPH would be lucky to hit a dime and has hardly a prayer of lasting 57 years (500,000 hours), let alone running that long.

      I hate car analogies, and I think a 1-year warranty sucks but even so, do we really need to be bitching about hard drives? The price per megabyte has dropped by a factor of 1000 in under 10 years; reliability (based on MTBF ratings) and speed have increased by a factor of 5-10 in the same time frame. Name me one other computer component that can boast the same.

    7. Re:Hard drives are comodities by Ed+Avis · · Score: 2

      Hardware may be getting cheaper but time isn't. Restoring from backups is a real PITA and so is having to order and install a replacement drive. Having hardware that lasts a long time is just as important as it always was.

      --
      -- Ed Avis ed@membled.com
    8. Re:Hard drives are comodities by PhilHibbs · · Score: 1
      Tell that to the people in China who are drowning under our computer garbage.
      That's an interesting point. They are buying our garbage and recycling it, because the alternative is starvation. So the solution is to produce less garbage, so they can't poison themselves while they recycle it, so... they starve. I guess the answer is - if they weren't recycling toxic garbage, they'd find something else to do.
    9. Re:Hard drives are comodities by gosand · · Score: 2
      Honestly, when I can buy a 40G Seagate for $64, so what if it only has a one year warranty. You made backups, right? Toss it and get a new one.

      What did you make your backups on? I am finding this to be a problem as I start to fill more and more HD space. CDROMs don't cut it anymore, and I haven't sprung for a tape drive. But even then, it would take a lot to back up everything. I recently used Ghost to backup and restore a drive when I got a new one, and my images were big. I have a 120GB drive that is about 50% full now. Toss a drive every year and get a new one? That's insane. Why is everything considered disposable nowadays? Whatever happened to quality?

      --

      My beliefs do not require that you agree with them.

    10. Re:Hard drives are comodities by TFloore · · Score: 2
      Consumer hard drives are not spinning faster now than they did 3 years ago. Three years ago standard consumer computer harddrives spun at 5400 rpm, and high-end consumer harddrives spun at 7200 rpm. Same is true now.

      Three years ago most consumer harddrives had MTBF ratings of 300,000 hours. Now consumer harddrives have MTBF ratings of 500,000 hours or longer.

      Three years ago most consumer harddrives had 3 year warranties. Now consumer harddrives are moving towards 1 year warranties.

      Huh? Same physical mechanisms. Longer MTBF ratings. Shorter wrranty periods? Is someone lying about the MTBF rating?

      As to this:
      After having three IBM hard drives die on me within a yaer, it became crystal clear to me that drive manufacturers were losinga pretty penny on RMAs.

      The solution to building a crappy product is not to shorten the warranty period until your RMAs stop causing you problems. The solution is to build a good quality product.

      Oh, sorry, that would imply that these companies are purposefully ripping people off, rather than simply attempting to "maximize profits" or whatever you call it.
      --
      This is my sig. There are many like it but this one is... Oops. Frank, I've got your sig again! Where's mine?
    11. Re:Hard drives are comodities by Doc+Hopper · · Score: 2

      I hate to add the obligatory GNU/Linux reference to your post, but here goes anyway :)

      You already see this future in devices such as the Agenda VR3 PDA. Although the company itself has disappeared in the U.S., the user community has applied some interesting technologies to solving the problem of very little storage, very little RAM, and a relatively slow CPU.

      The Agenda has 8 MB of working RAM. The data storage for the unit is 16MB of flash RAM. On initial release, the Agenda was very slow and problematical, primarily because it would eat up its 8 MB of RAM with the kernel + X Windows, leaving precious little for applications. The solution was ingenious: combine compressed storage on the flash (to conserve that 16MB of flash storage) with "XIP", or "eXecute In Place" technology in the Linux kernel. XIP prevents one from storing the file to be XIP'd uncompressed, but allows one to actually run the program directly from the storage media, without loading much (or any) of it into RAM. With hard disks, this would be unbearably slow. With flash RAM, while considerably slower than regular RAM, it works pretty well.

      I'm actually considering implementing an XIP solution for our servers at work. I'm trying to aggregate about 400 employees on some servers, but the problem is that if each one of them is running off the server, the RAM overhead of KDE + apps for each person is abominable. If I had a common, solid-state-storage (or else a very large RAMdisk), combined with XIP, it may be possible to dramatically reduce the memory overhead of launching hundreds of copies of the same app. XIP it on a RAMdisk!

      Of course, it may not work. As a matter of fact, I'm betting that it won't work. But wouldn't it be cool if it did?

      Elimination of magnetic storage will probably not be complete during my lifetime (I'm 29 now). However, I consider removing the idea that we store on one media, and run from another, to be beneficial to the industry as a whole. Faster media, programs that execute directly from media rather than intermediately storing in RAM. Woot!

    12. Re:Hard drives are comodities by DNS-and-BIND · · Score: 2

      Riiiight...blame the Americans. Let's not blame the (typically Taiwanese) manufacturers of these shoddy drives. Remember: America Is Always Wrong.

      --
      Shutting down free speech with violence isn't fighting fascism. It IS fascism!
    13. Re:Hard drives are comodities by garcia · · Score: 2

      yes, we really do need to bitch about them. They are NOT cheap. They are NOT reliable. And they are certainly NOT covered by a warranty that guarantees me anything.

      Everyone knows that 366 days into your purchase that god damn thing will die.

    14. Re:Hard drives are comodities by MrResistor · · Score: 2

      A basic knowledge of statistics would show you why you are wrong. The short answer to your rather uninformed accusation is that, regardless of the validity of MTBF ratings, there is a significant cost difference between a 1-year warranty and a 3-year warranty. Please refrain from posting on this topic until you have educated yourself regarding the actual issues involved.

      --
      Under capitalism man exploits man. Under communism it's the other way around.
    15. Re:Hard drives are comodities by MrResistor · · Score: 2

      The only thing you are correct about, for the forseable future, is the possibility of mass storage becoming solid state. There will always be a reason for there to be a seperation of volatile and non-volatile memory for as long as there are software bugs, in other words; forever. Also, fast memory will always be more expensive than slow memory. That's the reason we have hard drives today, and that's the reason mass (static)storage will continue to be slower than active storage, at least until consumers no longer care about price, in other words; forever.

      --
      Under capitalism man exploits man. Under communism it's the other way around.
    16. Re:Hard drives are comodities by Jucius+Maximus · · Score: 2
      " Riiiight...blame the Americans. Let's not blame the (typically Taiwanese) manufacturers of these shoddy drives. Remember: America Is Always Wrong."

      Consider that the quality of hard drive manufacturing is a function of a pre-determined level of reliability. The corporation paying for the manufacture of the drives can pay more to get more reliable drives, but then might have trouble selling them in a market flooded with cheap drives. There is no way for the average person to touch, feel, or examine what you get when you pay more for a drive, so the HDD companies simply request lower quality drives at lower costs so they don't go out of business.

      The manufacturers in Taiwan are not to blame. They make crappy hard drives if they are paid to make crappy hard drives. That is all.

    17. Re:Hard drives are comodities by GypC · · Score: 2

      Man, nobody can run 25 mph...

      As of June 2000, the fastest running human is Michael Johnson, the American track and field star who on August 1, 1996 set the world record of running 200 meters in 19.32 seconds. Johnson, by doing this, won an Olympic title in Atlanta, Georgia and broke the longest standing field record of the time; Pietro Mennea's 1979 record of 19.72 seconds. Johnson's record can be calculated to equal 10.35 m/s or 37.267 km/h [23.16 m/h].

      Your average person can run maybe half that fast...

    18. Re:Hard drives are comodities by cduffy · · Score: 2

      If you don't think hard drives are cheap, you haven't been in this industry long 'nuff. I remember when hard drive prices were dollars per megabyte (as opposed to cents), and everyone expected a new hard drive to come with some bad sectors just as a matter of course. Modern hard drives are much, much cheaper and last far longer than the ones of 10 or 15 years ago did. Having some whim that mass-produced consumer equipment will be even more cheap and reliable than it is right now is no excuse for the general bitching and whining I see here.

      Seriously -- it used to be that a hard drive crash every 3 years or so was about what was to be expected; I haven't seen one (head crash / total failure, as opposed to just losing a sector or two) since '94 or '95. Just because you want your mass-produced consumer equipment to be even cheaper than its current (dirt-cheap) pricing permits, and even more reliable than the best cost-effective technology permits, is no excuse to bitch, except at your own unrealistic expectations.

      And no, not "everybody knows" that drives sold with a 365-day warranty will fail on day 366. Hard drive manufacturers still want repeat business, remember? It's hard to get that (or even avoid getting blasted in the consumer rags) if your drives make a habit of failing right after the warranty runs out.

  15. 1 year electronics warranties by loomis · · Score: 3, Interesting

    I believe that all electronic devices sold in the USA automatically carry a one-year manufacturer's warranty, no exceptions. (Is this law BTW?)

    Given this one-year manufacturer's warranty, I am actually surprised that some hard drive manufacturers were still offering longer warranties. I am surprised they didn't convert warranties to one-year ones a long time ago, or simply have one-year ones from the start.

    Loomis

    --
    "The television is the retina of the mind's eye" - Videodrome
    1. Re:1 year electronics warranties by GigsVT · · Score: 2, Funny

      I believe that all electronic devices sold in the USA automatically carry a one-year manufacturer's warranty, no exceptions. (Is this law BTW?)

      Wrong, and no.

      They can disclaim most things, but merchantability for a certain purpose is one thing they usually cannot disclaim, no matter if they put it in capital legalese or not.

      As always IRECTAL, uh I mean IANAL.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    2. Re:1 year electronics warranties by mkldev · · Score: 1
      merchantability for a certain purpose is one thing they usually cannot disclaim

      I think you're mostly right, but there are a few edges that are rough. I'll explain:

      Here in California, you are mostly correct, in that California has laws that explicitly protect consumers against "fitness for a particular purpose" exemptions in warranties. Most states don't have such restrictions, though, AFAIK.

      Merchantability, however, refers to fitness for the product's general purpose use, i.e. does your car drive (where fitness for a particular purpose might be "can you tow your motor home behind your Pinto"). I'm not sure if that can be disclaimed.

      Caveat emptor: IANAL, either.

      --
      120 character sigs suck. Make it 250.
    3. Re:1 year electronics warranties by GigsVT · · Score: 1

      Yeah I think I munged together merchantability and fitness for a purpose.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
  16. Honestly by hkhanna · · Score: 1

    Can anyone please tell me why China does this? Doesn't the Chinese government retain power with popular soverignty? If so, why do they need to censor things? If not, why are they still in power? Something needs to be done about this. The people there are not free. If we're so damn worried about the Iraqi regime, why aren't we equally worried about China's current regime? Man, American politics boggles me.

    --

    Think nothing is impossible? Try slamming a revolving door.
    1. Re:Honestly by Anonymous Coward · · Score: 0

      american politics is quite simple:

      Iraq does not contribute money to american politics like China does.

      Iraq contributes a distraction from corporate scandals involving corporations that contribute money to american politics.

    2. Re:Honestly by compjma · · Score: 2, Insightful

      Simple, they have nukes, Iraq doesn't.

    3. Re:Honestly by Anonymous Coward · · Score: 0

      Simple answer. Our government doesn't care about who is "free" and who isn't. China is becomming a big economic power and they're on the WTO and the UN security council (US cares less and less about the UN with every republican year though). Saddam is a "traitor" to the our government and they have the potential to cause shortfalls in our oil demands. Saddam use to be our buddy before he invaded Kuwait. We didn't like the Iranians so we helped him to defeat them -- by any means neccessary (ie. the enemy of my enemy is my friend and the ends justify the means). If you don't beleive me, go look in back issues of Time magazine. He was Time's Man of the Year in 1988 or so.

      If we cared about "freedom" and such, we would have done more in Africa in the late 90's with all the very brutal wars that took place. We would help out 3rd world countries more. Don't cite Afganistan as an example because if you remove the Bin Laden element, do you honestly think we would have done anything? Even when Clinton was concerned about Afganistan it was only because of Bin Laden.

    4. Re:Honestly by Scrameustache · · Score: 2

      Well, Sadam is the new Castro. Painted as eviler than satan, and yet still in power and popular.
      Whenever the US government needs to distract its sheep...er..people, they have a Bad Guy they can point to and say "Ohhh! Evil! Bad! Ooohhh! Grrr! Nasty!" so people stay content and consent to whatever it was that the government wanted to sneak by them.

      China, on the other hand, is a real threat. The day china decides to go at war, the world will shake. So it wouldn't be wise to piss 'em off too much.

      Governments lie, politicians lie, and they do it all the time. If you want to understand their motivations, ask yourself where the profit goes.

      /cynicism

      --

      You can't take the sky from me...

    5. Re:Honestly by farfolen · · Score: 1

      Three reasons come to mind

      1. China is part of the U.N. Security Council, and as one of it's permanent members, has absolute veto power. On top of the fact that Security Council mandates are the ONLY thing any member of the U.N. MUST follow, Security Council mandates serve as an indicator of what a given nation can do. If the U.S. alienates China, they lose a major political chip and support from the other U.N. nations.

      2. Big economy, good military. A U.S. for the rest of us. The other guy is right too, they're one of the eight powers with nuclear capability.

      3. The U.S. is more of a reactionary nation than anything else. That's why I don't think our foreign policy is all that great. Granted, we get what job needs to be done done when we're shafted (Pearl, 9/11) or annoyed (Cold War, 'nuff said), but we're not big on preemptive efforts. We like to deal with the problems as they come...such a failing.

      --
      werd to yo motha, muh nizzle.
    6. Re:Honestly by Anonymous Coward · · Score: 0

      If not, why are they still in power?

      Well first, because of the legal system there, there's a lot less friggin' lawyers. Also not as many lobbyists. Makes life a lot simpler. Also, there's no major reason for people to start a major rebellion, and in a country of 1.4 billion, you're gonna need to convince a lot of people.

      The people there are not free
      You'd be surprised how much more freedom you get in China than you do here. Take, for example, credit histories. In the US I must worry about my credit getting bad. In China everybody uses cash anyway, so not many people really worry about that stuff. China is not the locked down communist state of 1969. At this point, China is pretty much capitalist, but unwilling to change the name.

      If we're so damn worried about the Iraqi regime, why aren't we equally worried about China's current regime?
      Simple, China is not commiting genocide to its own people at the moment. China does not have some extreme idealism driving its political actions. China has significant economic influences. When was the last time you saw something at K-Mart with "Made in Iraq" printed on the bottom? Also note that the current Iraq regime had INVADED KUWAIT not too long ago. China stopped doing that shit in the 70's.

      The motive behind the censorship in China is the desire of power. As the governing power of a capitalist country, you can have one of 2 things: extreme money, or extreme power; not both. The censorship is simply the futile attempt to secure both. But don't worry, within our lifetimes we'll see the Chinese political system destabilize into the lobbyist driven rat race (at least Massachusetts) of America.

    7. Re:Honestly by istartedi · · Score: 4, Insightful

      Doesn't the Chinese government retain power with popular soverignty? If so, why do they need to censor things

      While it's true that governments ultimately derive their just power from the consent of the governed, it can take a bloody long time for the governed to give consent, or for the government to derive just power.

      The same thing could be said of America, which had a really tough time with the Brittish prior to 1776, and well past 1812. Many lived their entire lives within the period of conflict between government and governed, with no real justice. Even longer if you were Black or NA Indian.

      If we're so damn worried about the Iraqi regime, why aren't we equally worried about China's current regime

      We are. It's just that Nixon decided to play China against the Soviet Union. Later, the policy became one of "constructive engagement". The argument goes that by trading and relating with the Chinese, we are more likely to influence their culture and ultimately liberate their people--hence the complaints about American hegemony from some Chinese. For such a large country, there may be no other practical solution. What do you want? A potentially nuclear conflict with China?

      --
      For all intensive purposes, "whom" is no longer a word. That begs the question, "who cares"?
    8. Re:Honestly by stratjakt · · Score: 2, Insightful

      Iraq never honored the terms of the truce of the Gulf War, Saddam never ceased the WMD programs, never honored the no-fly zones, never allowed inspectors in. The stupid ass shell-games he played with the weapons inspectors when they were there, and no doubt he'll play again, don't count.

      Simply put, the US has every legal right to go back in and remove Saddam. He's masterminded (failed) plot to assasinate George Bush Sr. The fact that he's an idealogue maniac, willing to test gas agents on his own people, use them as human shields, fund terrorists, hand a briefcase of anthrax to al queda, or any other nightmare scenarios gives the US a moral right to do so.

      In fact, I see it as an ethical obligation to do so. What do you think Saddam would do if he was diagnosed with a terminal illness tomorrow, and had nothing to lose? Would he think about his citizens (the ones he gassed and used as human shields) when he hands over his arsenal to muslim extremists to get revenge on the big evil US?

      And, the US is equally concerned with Chinas regime, though the only course we have with them at the moment is diplomacy and economic pressure.

      And it has had an effect. China has come along way since Tianemen Square. Westerners now regularly visit the country, Hong Kong has a budding capitalist economy, pressures from western groups are changing the way the peasants view their own freedoms, or lack thereof.

      China will change eventually the same way the Soviet Union did. Their system doesn't work. We don't need to strongarm them, it'll happen naturally. Just not overnight. Leave it to the Chinese, and offer whatever assistance they ask for.

      --
      I don't need no instructions to know how to rock!!!!
    9. Re:Honestly by ChaoticLimbs · · Score: 1

      No, they don't rule by popular sovereignty, and even if they did, such governance would not preclude censorship. Democracy is, after all, tyranny by the majority. If a democratic country that is also totalitarian has a small group of dissidents from the minority, it may still supress information detrimental to the majority in power.

    10. Re:Honestly by JimPooley · · Score: 2

      He's masterminded (failed) plot to assasinate George Bush Sr

      Strangely enough I've just been listening to a Bill Hicks CD in which he says we (the US) should have assassinated Bush to send Saddam a signal "Don't fuck with us!".

      Of course, it was funnier when he said it...

      --

      "Information wants to be paid"
    11. Re:Honestly by Dr.+Manhattan · · Score: 2
      Simply put, the US has every legal right to go back in and remove Saddam. He's masterminded (failed) plot to assasinate George Bush Sr. The fact that he's an idealogue maniac, willing to test gas agents on his own people, use them as human shields, fund terrorists, hand a briefcase of anthrax to al queda, or any other nightmare scenarios gives the US a moral right to do so.

      Saddam's regime is heavily secular, and Saddam himself is nominally Sunni. Neither of these traits endear him to the fundamentalish Shiite terrorist types. He's funded anti-Iran terrorists (for obvious reasons) and some Palestinian terrorists (more as public-relations with the rest of the Arab world than because he actually cares).

      There is, at the moment, zero evidence that Hussein has worked with al Queda, and a lot of reasons to suppose that he wouldn't. Sure, all those Ay-rabs look the same to us patriotic Americans, but they do have differences.

      See, e.g. here, or here. So far as I can see, our government wants to attack Iraq because it knows how to attack armies, but has no clue how to go after mobile and decentralized terrorists.

      --
      PHEM - party like it's 1997-2003!
  17. MIT Open Course Ware by Locke!Erasmus · · Score: 1
    I will be among the first people using these online materials!

    Thank you so much, MIT!!!

    --
    I should have picked out the nickname Demosthenes!Tecumseh.
  18. The Future of the Web and the Governments by Mattzilla · · Score: 0, Redundant

    Chinese surfers searching Google are finding their Internet connection dropped for five minutes if they enter "politically sensitive" keywords

    Wondering if that's the future?

    Here's what it could be like:
    M.Anderson types in a "politically sensitive" keyword in his search engine...
    Agent Smith receives a warning from HQ of this attempt.
    (*loud electro-hissing sound*)
    Agent Smith:"Hear that, Mr. Anderson? That is the sound of inevitability. It is the sound of your connection being dropped."

    --
    Everyman dies, not everyman really lives. -W.W
    1. Re:The Future of the Web and the Governments by Alan+Mattern · · Score: 1

      his name is.....Neo!

    2. Re:The Future of the Web and the Governments by Kadeybugh · · Score: 1

      And he dances on the saaaaaaaaaand!

  19. Re:Good old slashdot. by Anonymous Coward · · Score: 0

    Which land is that? I can't even legally watch my region 2 dvds on any player I buy in a store.

  20. Re:Good old slashdot. by unicron · · Score: 2

    I agree, I love anger. It's easily one of the most pure feelings once can experience. This isn't anger though, it's idiotic paranoia sprinkled with just enough sensationalism to make it fit to print.

    --
    Finally, math books without any of that base 6 crap in them.
  21. Re:Good old slashdot. by DonkeyJimmy · · Score: 3, Funny

    And please, no replies from Uppity suburban kids quoting the travesties our government committed from your Rage Against the Machine CD linear notes.

    Fuck you, I wont do what you tell me!

    --
    "Probably the toughest time in anyone's life is when you have to murder a loved one because they're the devil." -Philips
  22. hard drive warranties by ImpTech · · Score: 1

    I've been told, though I don't have an official source, that as of recently companies are no longer allowed to declare a sale as income until the warranty has expired. I imagine this is why maxtor and wd are reducing their warranties. In fact, I noticed in the last Dell catalog that found its way into my house that they're doing the same sort of thing.

  23. If I ever.. by Anonvmous+Coward · · Score: 3, Insightful

    ... need to make use of a hd-warranty, then I won't buy that brand of drive anymore. I've been fortunate in that I've never needed to discover what the warranty terms are.

    I haveta admit, though, it does make pre-built systems a little more enticing. You can get 4-year warranties on the entire machine, not just the hard-drive. I suppose that's a plus, particularly if you need to have your computer up all the time.

    1. Re:If I ever.. by stu42j · · Score: 1

      The problem with warranties on prebuilt systems is that you'll probably spend hours (if not days) on the phone with the company's tech support before they'll send you a new part (based on my experience with Dell, anyway).

      Personally, I'd rather take care of it myself. Even if you have to buy a new part, most computer components will be a fraction of their original cost by the time they need to be replaced.

      Besides, failure will usually occur right after your warranty expires, anyway.

    2. Re:If I ever.. by sconeu · · Score: 2

      Besides, the odds are you'll get a refurb. Maxtor did that with me. I had a D540X drop dead on me. They shipped me a new one, under their "no quibble" policy (no problems there). It died three months later. I called back to bitch, and they asked "do you want us to spec a new build instead of a refurb this time?" My answer was HELL YES!

      --
      General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
    3. Re:If I ever.. by drdink · · Score: 2

      In my dealings with IBM, I received three refab drives in a row. The original drive, a 75GXP, died after a few months of usage. I RMA'd it and received a refab 75GXP as a replacement. This drive died within a month or so, and so I RMA'd it as well. Then, after more waiting I received another refab 75GXP from IBM which died within a week. Finally, after a bit of screaming, the fourth drive wasn't a 75GXP and is still working today. I'm still waiting for it to fail, though.

      --
      Beware, Nugget is watching... See?
    4. Re:If I ever.. by Technician · · Score: 2

      One of the new machines I got came with those famous IBM drives. It's died twice in warranty. Second time I didn't use the warranty, but bought another more reliable brand. I simply did not trust that model anymore. Not having the hastle of rebuilding the software install was worth ditching the drive instead of using the warranty.

      --
      The truth shall set you free!
    5. Re:If I ever.. by JebusIsLord · · Score: 1

      Same here, second (replacement) 75gxp just failed - i phoned thier rma dept. and demanded an advance rma and a different model this time, to which they responded no on both counts. Do they really expect me to install another 75gxp in this system after waiting another month for the RMA to ship? good lord! No more IBM for me, thats for sure.

      --
      Jeremy
    6. Re:If I ever.. by Anonymous Coward · · Score: 0

      Damn, I can't buy anymore hard drives, all brands had at least one failure on me!

  24. Re:Good old slashdot. by Photon+Ghoul · · Score: 1

    Sucks when the propopaganda machine is working against you for a change isn't it? ;)

  25. What's with the WD FUD? by teamhasnoi · · Score: 3, Interesting
    I have ALL WD drives from the early 90s to today, (2 - 40 gig 7200rpm) and they all work perfectly. They have been removed, reinstalled in different cases countless times, knocked over ect. and never a problem. I even have a 720 Meg from years ago that was making icky noises, that I got from a *thrown* (across a room) together pile! of misc. computer parts. I reformatted it a couple of times; it works perfectly. I have NEVER lost data from HD problems. From any of my drives.

    Now take IBM. Please. My new mac's (1st Quicksilver) HD crapped out after 2 Months!!!

    I'll stick with WD, thanks.

    1. Re:What's with the WD FUD? by Photon+Ghoul · · Score: 1

      A little google shows us:
      Western Digital - EVIL
      User reviews on CNET

      So some people have problems, some don't. The problems do sound scary, though.

      I think I use WD pretty much exclusively, btw. I think I've had one problem with them ever. Could be luck, though.

    2. Re:What's with the WD FUD? by Anonymous Coward · · Score: 0

      Two things.

      One, you only showed problems with the drives. I know thats what you were trying to show but by showing only problems and not successes, you can't show that WD makes bad drives.

      Two you only cited a handful of problems.

      The thing is, that you only really hear about problems not successes. How many people, you included, report somewhere CNET user reviews, epnions, ezboard, ... for every product that has worked great for your.

    3. Re:What's with the WD FUD? by Powercntrl · · Score: 0

      Screw warrenty service on WD drives. If their diagnostic software returns a final error code of 0000, they won't even help you even if the drive spits fire. At least my 40GB Maxtor drive seems to be working fine (knock on wood). For your reading enjoyment, I've included the e-mail WD sent back to me about my problem...

      Subj: Drive develops bad sectors [Incident: 020812-000049]
      Date: 02-08-12 15:07:24 EDT
      From: wdc@custhelp.com (Western Digital Support)
      Reply-to: wdc@custhelp.com (Western Digital Support)
      To: powercntrl@(removed address)

      Recently you requested personal assistance from our e-Service center.
      Below is a summary of your request and the response from one of our
      Specialists.

      We will assume your issue has been resolved if we do not hear from you
      within 48 hours.
      We appreciate your patience, and sincerely hope that this resolves
      your issue.

      You may update this question by replying to this message. Because your
      reply will be automatically processed, you MUST enter your reply in
      the space below. Text entered into any other part of this message will
      be discarded.
      [===> Please enter your reply below this line Please enter your reply above this line ===]

      Email Subject - Brief Description (100 chars max)
      --
      Drive develops bad sectors

      Discussion Thread
      --
      Response (Barb) - 08/12/2002 12:06 PM
      Greetings (name removed),

      Thank you for your email.

      Bad sectors as reported by Scandisk or other disk utilities, may or may not indicate physical damage to the drive. Anything from a virus, to a faulty data cable, to improper BIOS settings can cause bad sectors to be incorrectly reported in Scandisk.

      The first thing to do is run the diagnostics utility available on the Data Lifeguard Tools diskette. You can download the latest version by going to the following link:

      http://support.wdc.com/download/dlg/dlgmaker.exe

      Boot directly to the Data Lifeguard Tools diskette and choose Diagnostics from the main menu by highlighting it and pressing Enter. If you have more than one drive in your system, you will first need to select the correct drive from the main menu of Data Lifeguard Diagnostics. Highlight "Select Drive and View Status" and press Enter to see the list of drives in your system. Highlight the correct drive and press Enter to select it and return to the main menu.

      Once the drive has been selected, choose to run the Extended Test from the main menu. At the next screen, press "R" to start the test. If the final error code is 0000, the drive is fine. If the final error code is anything other than 0000, access the following link to find error code definitions, as well as a recommended course of action:

      http://www.westerndigital.com/service/FAQ/errorc od es.html

      If the error code is 0000, we recommend that you backup any important data on the drive. Run the Data Lifeguard Diagnostics again and choose to "Write Zeros" to the drive. This will perform a "low level" format on the drive. All of the data areas on the drive will be set back to factory default, clearing any data corruption or bad sector markings. Also, it will test the drive again to make sure there is nothing wrong with it.

      Caution: Writing Zeroes to a hard drive will ERASE ALL DATA from the drive, and the erased data will be totally unrecoverable. After finishing this procedure you will then need to re-partition and format the drive.

      If I can be of further assistance, please let me know.

      Kind Regards,

      Customer (Powercntrl@removed-address) - 08/12/2002 09:34 AM
      I have an extended service agreement with the retailer I purchased this drive from and I've already exchanged it 3 times. Each drive has had exactly the same problem, it initially works fine, then after about 2-3 months, it develops a bad sector (reported by Windows as "Data error reading drive C:") that scandisk is able to identify and mark as bad. This has resulted in loss of data every single time. After the second drive was exchanged, I purchased a new power supply as I suspected it was causing the problem - it turned out this was not the case. The current drive I am e-mailing about has developed 2 bad sectors already and I have discontinued using it and replaced it with a 40GB Maxtor. I tried DataLifeguard tools in the past and while it was able to restore the drive to "error free status", the drive simply developed another bad sector within a few days.

      Barb

      Western Digital Customer Service and Support

      --

      ---
      DRM is like antifreeze, to the MPAA/RIAA it's sweet, to the consumers it's poison.
    4. Re:What's with the WD FUD? by Photon+Ghoul · · Score: 1

      That was actually my point. I wasn't trying to make WD look bad - just saying that there are people who have major problems, then there are many more of us who don't have any problems (relative to other hardware or software issues).

    5. Re:What's with the WD FUD? by Anonymous Coward · · Score: 0

      And I'll stick with IBM, at least as long as I can find them to buy, thanks.

      My Deskstars run flawlessly. I've yet to ever see a WD disk that lived over a year. Oh, sure, within warranty, but I don't have time to waste swapping hard drives and sending them back continually.

  26. Cheap Hard Drives by Krueger+Industrial+S · · Score: 1

    Those of us who have been around a while are thrilled by the tremendous increase in capacity and decrease in price for hard drives (having once paid over $400 for a 400 MEG drive).

    However, the decrease in price isn't entirely due to technological advances. Using cheap components, shoddy manufacturing and slave labor helps.

    On average, the Maxtor drives I've purchased over the last few years have lasted less than 2 years before dying and having to be returned for replacement under warranty.

    A one year warranty will really suck.

    1. Re:Cheap Hard Drives by mkldev · · Score: 1
      Most of the time, yes, but not always. Drive manufacturers sometimes just have bad runs. I managed to have an IBM laptop drive experience accoustic failure (i.e. the drive works but sounds like a chainsaw) after just a couple of months in a laptop in normal daily use on a desk surface. I have a stack of dead Quantum drives of various vintages (mostly laptop, but at least one desktop), and one very old Seagate. Most of those drives were treated like babies.

      By contrast, I have desktop drives that have been running 24x7 for nearly four years in everything from a temperature controlled environment to a tiny closet with no ventillation without a hiccup. In the case of the tiny closet drive, that 5.25" monstrosity was a fossil when I got it used on eBay.

      If that isn't twisted enough, the machine to which the 5.25" monstrosity is attached... rode around tipping and bouncing back and forth in the back of my van for about three months. You should be both horrified and amazed that those 10+ year old drives are still working flawlessly almost two years later....

      So yes, when you look at general trends, drives that are abused are more likely to fail, but early failure does not necessarily require abuse, nor does long life necessarily mean that the drive was treated kindly. :-)

      David, Killer of Drives

      --
      120 character sigs suck. Make it 250.
  27. Re:Good old slashdot. by unicron · · Score: 1, Offtopic

    This propaganda machine works only against itself.

    --
    Finally, math books without any of that base 6 crap in them.
  28. Tim self-servingly ignores criticism by leandrod · · Score: 2, Insightful

    Tim manages at the same time to only reproduce emails that do not go for the jugular against his Apple eulogy, and to ignore the strikingly good contestation published at freshmeat.

    It is like his other blunders, creating proprietary documentation for free software and starting the whole open source useful innocents propaganda that confused so much the free software message: he puts his foot in his mouth, and then ignores criticism, or put only rehashing of old arguments as a counterpoint, perhaps hoping critics will go away...

    It is all right for the likes of you and me to ignore some criticism, but for him, a publisher to do that so openly and so often, and having the advantage of being, well, a publisher... he should know, and behave, better.

    --
    Leandro Guimarães Faria Corcete DUTRA
    DA, DBA, SysAdmin, Data Modeller
    GNU Project, Debian GNU/Lin
    1. Re:Tim self-servingly ignores criticism by reallocate · · Score: 3, Interesting

      You seem to expect O'Reilly to act as a shill for open source. Why does O'Reilly's position as a book publisher mandate that he is not allowed an opinion? Or that he is obligated to behave in a fashion approved by open source dogmatics? He is under no obligation to even try and give any consideration to anyone's opinions about ODX, good, bad, or indifferent. He's simply making the point that a number of Linux users have dropped that OS and moved to OS X. No one except fantatics cares if OS X is r-e-a-l-l-y Unix or not or if buying a Mac threatens the open source movement. There are people who think having religious opinions about operating systems makes about as much sense as having religious opinions about automobile transmissions.

      Besides, if you'd read the piece, you'd see that it contains criticism of Apple as well as praise.

      --
      -- Slashdot: When Public Access TV Says "No"
    2. Re:Tim self-servingly ignores criticism by 2short · · Score: 1

      "There are people who think having religious opinions about operating systems makes about as much sense as having religious opinions about automobile transmissions."

      Here here. Well put. Of course, I'd throw in that both make as much sense as having religious opinions about, uh, religions.

    3. Re:Tim self-servingly ignores criticism by leandrod · · Score: 2
      > You seem to expect O'Reilly to act as a shill for open source.

      Knowing that he helped validate the term by organising the Freeware Summit Conference, I do not see why would he be excused of supporting it.

      By the way, I am not speaking about open source, but free software. By this I imply that all software should be free as in freedom, not beer.

      > Why does O'Reilly's position as a book publisher mandate that he is not allowed an opinion?

      He is entitled to an opinion, sure enough. But he has an obligation to give well-reasoned criticism a place. Anyone has, but publishers specially, because they control the mass media. And his choice of email messages he quoted seems to imply that all is well with Mac OS X, but the free software community disagrees, and he ignores it. Picturing himself as an open source advocate, and open source as another name for free software -- which it is not -- he should give the real free software community a say.

      > if you'd read the piece, you'd see that it contains criticism of Apple as well as praise.

      Which criticism, that is too expensive or incompatible with new gadgetry? This are not the real points, but that it is proprietary. I could have missed such a criticism, because the whole piece is so self-congratulatory I nearly dozed before finishing.

      --
      Leandro Guimarães Faria Corcete DUTRA
      DA, DBA, SysAdmin, Data Modeller
      GNU Project, Debian GNU/Lin
    4. Re:Tim self-servingly ignores criticism by reallocate · · Score: 2

      Your point of view is often premised by a commitment to free software and open source as important agents of social change. That's a valid frame of reference, but one I don't share. They are interesting and important software development and distribution tools, but I think that's about it.

      O'Reilly's role in open source doesn't compel him to ignore other developments or to espouse open source solutions for all situations. If he did, he would be acting in a partisan, quasi-political manner. Since he does not act or speak in that way -- particularly after he publicly doubted the wisdom of forcing the State of California to trade one software monopoly for another -- he takes unjustified abuse here and elsewhere from open source partisans.

      As a publisher and writer, O'Reilly is not obligated to ensure that all possible points of view and opinion are represented in each single piece of material he posts to his company's site. No media or news organization has that obligation. If anyone had that obligation, we do, as consumers. If we really want a well-balanced diet of news and information (and most people don't) it is up to us to take information from a variety of sources. He's written two openly anecdotal pieces about Linux users migrating to OS X, not two impartial assessments of the relative strengths and weakness of all operating systems. That migration doesn't imply that Linux is a failure. It just implies that people will use what appeals to them and that Linux, unsurprisingly, is not a universal answer. Sure, the email is all pro-OS X. That's to be expected in a piece that deliberately looks at happy OS X users.

      (In essence, I don't understand why some people get so upset about Apple and OS X. Or, why someone would feel a need to write the Freshmeat piece. Why all this consternation about whether or not is a 'real" Unix? Why fuss about some files that aren't where you expect to find them? Why do so many people castigate Apple and then go on a rant about the price of a Mac? Who cares about all that? None of that stuff is important. These things are just operating systems. In the end, they all do the same thing in almost identical fashion, just like Fords and Toyotas.)

      --
      -- Slashdot: When Public Access TV Says "No"
    5. Re:Tim self-servingly ignores criticism by leandrod · · Score: 2
      > I don't understand why some people get so upset about Apple and OS X.

      Broken promises, proprietariness, cost, bloat.

      They said it would be open source, and even got OSI certification. But it is software hoarding all the same, because they mostly just relicensed software that originally was under the BSD license, which does not have all the restrictions and strings attached the APSL has. And what they actually released has no use at all, lacking the necessary parts to make a functioning system and being totally uninteresting: old versions of BSD and Mach combined as to take away the leanness of BSD and the flexibility of Mach.

      They told everyone to buy Mac OS X 10.0 and they would give the next release for free. Mac OS X 10.0 was unusable, 10.1 beta quality, and now that finally it has an usable version, 10.2, it is full price.

      They promised iTools would be forever, and free. Now it has been phased out and we have .mac instead, US$100.00 per year per account.

      They promised all G3, and the immediately preceding models, would be supported by Mac OS X. When it finally came out, only G3 and superior were, and now that it has matured, it will not even run without a video upgrade on the original beige G3s.

      They used MkLinux to gain Unix experience before buying NeXT, but never made it easy to support. Much driver support for GNU/Linux had to be reverse-engineered.

      The GUI is proprietary. Sure, there is OpenStep the standard and GNUStep the interoperable reimplementation, and there is DisplayPDF the standard and DisplayGhostScript the interoperable reimplementation. But all this, and NetInfo, is being deemphasized or poorly documented, Darwin can run on non-Apple hardware but not with the GUI, and all in all they lost a great opportunity to go X Window System and NIS or LDAP, thus being truly standards-compliant.

      I would be all for paying for a Mac. But the quality is not the same as before, they having dumped SCSI for flaky IDE -- now with reduced warranties, but to be fair this is not directly their fault --, introduced FireWire with hefty patents royalties and only partially -- initial iMacs and iBooks were USB only --, so that now all sorts of peripherals that should be FireWire are still IDE or, worse, USB.

      And Mac OS X is still bloated.

      Enough said?

      --
      Leandro Guimarães Faria Corcete DUTRA
      DA, DBA, SysAdmin, Data Modeller
      GNU Project, Debian GNU/Lin
    6. Re:Tim self-servingly ignores criticism by reallocate · · Score: 2

      I gotta tell you that I've had my Mac for all of two months (my Linux machine is sitting unplugged over in the corner), and I just don't care about any of the issues you raise. They obviously really annoy lots of other folks, though. But, in the end, none of those issues have any affect on how I use my computer.

      After several years of using Linux, I decided one day that I was spending too much time tweaking and adjusting Linux. I can afford a Mac, so I bought one. I've lost zero capability and get more done faster. As the cliche goes, your mileage may vary.

      --
      -- Slashdot: When Public Access TV Says "No"
    7. Re:Tim self-servingly ignores criticism by leandrod · · Score: 2
      > I just don't care about any of the issues you raise.
      > After several years of using Linux, I decided one day that I was spending too much time tweaking and adjusting Linux. I can afford a Mac, so I bought one. I've lost zero capability and get more done faster.

      The price of freedom is eternal vigilance... too bad this is not remembered anymore.

      The way it is, Apple will become another monopoly, fragmenting the Unix desktop even more if it succeeds, or delay free software victory if it failes.

      Now, I have too a Mac and love its silence and low energy comsumption. I love not having paid anything to neither Microsoft nor Intel. And sure Mac OS X is just half proprietary instead of totally proprietary as with MS W32. But even so, it is outrageous that a company that broke so many good promises as Apple did still looks good compared to the most influential company in the world. It sure tells a lot about our society.

      --
      Leandro Guimarães Faria Corcete DUTRA
      DA, DBA, SysAdmin, Data Modeller
      GNU Project, Debian GNU/Lin
  29. Segway isn't "IT" for commuters by ealar+dlanvuli · · Score: 5, Interesting


    These are cool toys, but the 40-60 pound weight means that they're not something you want to carry around.

    However, as a longtime cyclist commuter, the 10-15 mile range is easily done on a bicycle. Better for you and the environment than a scooter. Yes, hills suck, but not as much as fighting with cars in traffic.

    There are some collapsable bicycles, but I've never found these to be worthy of riding more than 1-2 miles at a stretch.

    If your local transit company is forward thinking and has bike racks on the bus, then you're set. (Santa Barbara, I recall, had one bus per hour that dragged a trailer meant for bicycles, and I'd usually see it with 10 bikes on board.)

    Buy yourself something theft-proof, like a Schwinn, which is still great quality. My Schwinn mountain bike is my city commuter, outfitted with street slicks, fenders, a rack, and hasn't been touched or mauled once in 12 years. I've ridden it through snow, rain, below-zero weather, and it saved me a bundle and kept my weight down.

    Everyone comments that riding a bike in cold weather is cold, but it isn't as cold as you think I frequently had to ride slowly so as to not break a sweat. Your legs are very big muscles, and they generate a lot of heat once you get going. I'd be cold at the start of my 3 mile commute, then I'd be warm after 4 blocks, and perspiring for the last mile.

    Snow was no problem with street slicks, but ice is. Fresh, untracked snow is easy to ride in, but once the cars start packing it, your tire wants to follow the random crossing tire tracks, and it gets squirrely.

    If you're going to commute, get a good, reflective vest, a strong headlight, two tail lights (and clip a third one on you), and get another headlight for your helmet. Shining that head-mounted light into left-turning drivers, who are looking for a break in traffic and not anything else, are stopped cold by a bright light hitting them in the face.

    Finally, always carry a cell phone. It depends upon the area, but some areas have motorists that enjoy scaring cyclists. I've had cars cross four lanes of traffic, coming toward me, just to try to scare me. Or they'll speed up past me, dynamite the brakes, and cut me off in a right-hand turn. Ride defensively, live to be old.

    Above all, skip recumbant bicycles. Neato, but when you're sitting down that low, you can't see as well, and that little orange flag on a stick isn't going to protect you from motorists. Quite frankly, it is better to be thrown over the hood of the car that cuts you off, than to be whacked in the chest by the grill because you were riding a recumbant.

    --
    I live in a giant bucket.
    1. Re:Segway isn't "IT" for commuters by SetupWeasel · · Score: 3, Interesting

      However, as a longtime cyclist commuter, the 10-15 mile range is easily done on a bicycle. Better for you and the environment than a scooter. Yes, hills suck, but not as much as fighting with cars in traffic.

      I'm all for riding bicycles, but fear keeps me from doing it. On a bicycle you don't fight with traffic, traffic simply wins. Do you know how much damage I will do on my bike to an SUV driven by someone who is talking on their cell phone and not paying attention to the road? Not a whole lot. Sure they'll have to pay me money out the ass, but I'd be far too dead to enjoy any of it.

      Not that I'd ride a scooter either.

      SW

    2. Re:Segway isn't "IT" for commuters by Fastball · · Score: 2
      Well it just so happens that I chucked my $200 Eddie Bauer EBT mountain bike in someone's front yard tonight after walking it four fifths of the twelve miles I had ridden from home. Second flat in a week. The gears absolutely suck shit. Never could get into the third main gear without constant tweaking. This bike sucked, and I don't care that I left maybe $100 resale value next to some sod's mailbox. I'm no longer encumbered with that piece of shit.

      So I'm in the market for a new bike. Preferrably a durable streetwise ten-speed. I nosed around a local bike shop while getting a wheel checked out last week. Some of those bikes were $1500-$2500! They don't burn any fossil fuels!

      Seriously, I understand now that cheap bikes are cheap, but I can't justify buying a bike for more than $500. I want to 10-15 miles each night after I get home from work, and I don't want to repair flat tires or gear systems every night to do it. Any tips on buying bikes?

    3. Re:Segway isn't "IT" for commuters by Osty · · Score: 1

      Seriously, I understand now that cheap bikes are cheap, but I can't justify buying a bike for more than $500. I want to 10-15 miles each night after I get home from work, and I don't want to repair flat tires or gear systems every night to do it. Any tips on buying bikes?

      If you're lucky enough to live in an area where you can buy these, or can find someone to import them for you (and have a hell of a lot of money to spend on a bike ...), you could always buy a Porsche bicycle. Of course, if you don't want to go to all the trouble for the Porsche name, I'm told that those are just rebranded Klein bicycles. Yes, the bikes are expensive, but the only person I know who has a Klein just loves hers.

    4. Re:Segway isn't "IT" for commuters by cookd · · Score: 2, Informative

      Wear a helmet. You'd be surprised at the damage I've seen inflicted on an SUV by a bicycle helmet.

      (Of course, the head attached to the helmet took some damage, too.)

      --
      Time flies like an arrow. Fruit flies like a banana.
    5. Re:Segway isn't "IT" for commuters by Anonymous Coward · · Score: 0

      If you spend about $350 to $400 you can get a decent quality commuter-style "mountain bike". The key is that you need to shop at a bicycle store, a place where people stake their livelyhood on setting up and selling quality merchandise. No department stores, boutique stores, flea markets. As for flats, you can radically reduce their occurence by getting kevlar belted tires and inserting a puncture-resistant liner between the tire and the inner tube. If you want a 0% chance of flats, you can acheive that by getting a pair of solid, airless tires http://www.airfreetires.com/

    6. Re:Segway isn't "IT" for commuters by Happy+go+Lucky · · Score: 3, Informative
      Any tips on buying bikes?

      Try your local police department. My agency sells off our bikes at auction every time someone gets a wild hair up his ass to get new ones.

      Also, the same auctions often include recovered lost/stolen bikes where an owner couldn't be contacted or located, or wasn't interested in claiming it. We do one every year. My current bike, a Trek 930, came from an auction like that in pretty good shape, $75 plus new tires and tubes. It retailed once upon a time at $400 or so, and didn't look too used.

      Suggestion: if it's a former patrol bike, and it was made by Smith and Wesson, don't touch it. They make good handcuffs and I like the IdentaKit, but the rest of their product line is (MHO) Slick and Worthless. A few of their branded bikes are actually repainted Giant Iguanas, but most suck.

    7. Re:Segway isn't "IT" for commuters by dhaines · · Score: 2, Insightful

      I commute 26 miles round-trip on a Klein mountain bike w/ road slicks. It rocks, but Kleins aren't cheap.
      Tips:
      - Buy a bike from a bike shop, a good shop will fit you for bike and let you test-ride
      - Get your bike tuned-up regularly, or learn how to do it yourself
      - Use decent-quality tires and tubes, check the pressure often
      - A well-maintained used bike can be an excellent alternative
      - Keep in mind that you're buying a vehicle for which your body is the engine -- comfort is important, quality is essential

    8. Re:Segway isn't "IT" for commuters by rtscts · · Score: 1

      Any particular reason for a mountain bike? Get a racer, unless you're going offroad - they're a lot easier to push (and faster). Maybe ask a bicycle courier for tips.. ?

      You should also learn how to fix a flat.. there a few kinds of kits around, so pick the one that suits your level of skill/patience/care-factor. You can buy emergency air pumps that are about as long as your hand and clip to the frame, so that's no issue.

    9. Re:Segway isn't "IT" for commuters by jeti · · Score: 2

      There are some collapsable bicycles, but I've never found
      these to be worthy of riding more than 1-2 miles at a stretch.


      Have you ever tried one of these?
      Full suspension, 10kg, and the frame is quite rigid.

    10. Re:Segway isn't "IT" for commuters by anonymous+cupboard · · Score: 2

      I've had light weight bikes but the wheels are so easily bent by pot-holes, tram lines or simply going up and down curbs. Off-road bikes may seem excessive, but the wheels at least are a lot tougher.

    11. Re:Segway isn't "IT" for commuters by SmokeSerpent · · Score: 1
      I've had cars cross four lanes of traffic, coming toward me, just to try to scare me. Or they'll speed up past me, dynamite the brakes, and cut me off in a right-hand turn.


      Maybe you've outstayed oyur welcome if everyone wants you dead...
      --
      All kings is mostly rapscallions. -Mark Twain, The Adventures of Huckleberry Finn
    12. Re:Segway isn't "IT" for commuters by Anonymous Coward · · Score: 0

      Lives are for... oh, wait, never mind.

    13. Re:Segway isn't "IT" for commuters by parasite · · Score: 0

      Bleh. Tell it to my little brother on his DYNO SLAMMER tank bike,
      and the guy whose MOVING VAN he did $700 of damage too -- with
      but the slightest scrapes on his back... (Of course the bike
      was in perfect condition to ride home, after the police did their
      little paperwork.)

      No helmet at that, thank you much... Helmets look so queer. g/d

    14. Re:Segway isn't "IT" for commuters by Anonymous Coward · · Score: 0

      Those bikes are intended for people who want to maintain 25+mph for 5 hours or longer. You do not need that sort of engineering perfection.

    15. Re:Segway isn't "IT" for commuters by cascadefx · · Score: 3, Interesting
      Eddie Bauer... Porsche!!!! Jeez.

      I have one of the best price/quality best buy Mountain bikes out there. I looked on the web for three days. Checked out all the forums. Then I walked into two bike shops and asked two of their mechanics what they ride and what they would suggest for someone looking for a good ride at a good price. Does anyone else do this?

      Hands down the winner for manufacturers was Giant. They make good bikes for many budgets. The model I have, the Iguana (which I am not sure is still available) cost around $500 bucks. It has some nice included parts and features, but you can upgrade most of them to higher quality components if you want something nicer. The advice I was given was to ride the standard parts into the ground and then upgrade as stuff gets worn out. The only "non-optional" upgrade, according to everyone, was the seat. I was told to replace it with a nice large gel model.

      I ride this 10-15 miles every day. I take it to a shop every 3 months for a $20 tune up and have them check for wear on the parts that looks serious. Haven't replaced a standard part, other than the seat, yet! I LOVE this bike. Adding "bull's horn" handle bar extensions (what do you call those things anyway?) helps relieve the wrist strain of a mountain bike handlebar for long rides (the rotate the wrists into a more relaxed positions).

      The only problem with a bike on the campus where I work is damage when left outside. College students can be destructive vicious fucks (no offense if you are a non-destructive non-vicious college student) and tend to do heavy damage to bikes in bike racks. My office doesn't offer a lot of space either. That's why I am looking into human powered kick, aka push, scooters.

      By all accounts these are perfect for the 1-3 mile commute (I like 1.5 from my office). The ten minute mile walk drops by about a third. I ordered an "adult" scooter just the other day from Xootr. These are considered to be the Rolls Roice of scooters. An electric model is also available. The only problem is that they are somewhat expensive and don't work well in wet conditions. Go Ped make a human-powered model called the Know Ped which has wider wheels and works well in harsher conditions. They also have gas powered versions.

    16. Re:Segway isn't "IT" for commuters by Anonymous+Codger · · Score: 1

      > Above all, skip recumbant bicycles...
      > Quite frankly, it is better to be thrown over the
      > hood of the car that cuts you off, than to be
      > whacked in the chest by the grill because you were
      > riding a recumbant.

      Wrong. Recumbents make great commuting bikes. It's true that the lowest recumbents have more problems being seen in traffic, but plenty of 'bents are tall enough that visibility isn't a problem. A Sun EZ Sport, for example, would make an extremely safe and comfortable commuter.

      As for the results of being hit - been there, done that. If I had been on an upright I probably would have gone through the guy's windshield head-first and broken my neck. As it was I was badly injured but I can still walk and I'm back on the bike. My long-wheel-base 'bent absorbed a lot of the force of the impact, tacoing the wheel and bending the fork. The bike protected me in a way an upright would not.

      --
      No sig? Sigh...
    17. Re:Segway isn't "IT" for commuters by Daimaou · · Score: 2

      I have a recumbent bicycle and it is great for commuting; a lot more comfortable too. If I were to crash into something head on, I would hit feet first, which is my personal preference to flipping over the handlebars and having my head crash through somebody's windsheild.

      Actually, the only time I've ever been hit by a car was in Japan and I was riding an upright bicycle. The car's fender smashed my ankle against the frame of the bike. If I had been on a recumbent, I don't think I would have been hurt as bad since my whole body would have been above the fender.

      My point is that there are accidents in which it may be better for you to be on an upright bike, and there are accidents where it may be better if you're on a recumbent. I don't think either one is safer than the other.

    18. Re:Segway isn't "IT" for commuters by crumley · · Score: 1
      No helmet at that, thank you much... Helmets look so queer.
      Right, not liking the way helmets look is really worth the increased chance of getting your brains spilled on the pavement.

      Sheesh, get some perspective.

      --
      Preventive War is like committing suicide for fear of death. - Otto Von Bismarck
    19. Re:Segway isn't "IT" for commuters by crumley · · Score: 2
      I'd say buy a bike from a garage sale, especially if your interested in a road bike. You can find some awfully sweet 10-30 road bike at a garage sale for $10 - $50. It might need a new tube, but it will be a sweet ride.

      A 20 year-old Schwinn road bike is the way to go. The parts might not be as fancy as on a new mountain bike, but those old Schwinns were built to last, and you can really move on them. Of course you have to be a little more watchful for pot holes, but the speed difference is worth it.

      Also, if your commuting more than a mile or two, make sure you have the tools to fix a flat with you. You can get a frame pump, a spare tube, and some tube pullers for under $10. Then either get a bag that straps on your bike, or carry in a bag that you bring with you. (I do the latter because I commute with a couple of different bikes, and I didn't feel like getting a pump for each).

      I have been commuting 5 - 15 miles roundtrip by bike year-round for almost 10 years, and let me tell it sure beats the alternatives. Even in the winter, I only wimp out and take the bus or drive a few times a year.

      --
      Preventive War is like committing suicide for fear of death. - Otto Von Bismarck
  30. Hey by quantaman · · Score: 2

    Now that the pilot is over Microsoft is offering anyone who took part a free copy of the full licence version of the software.

    Hunter says Microsoft doesn't have records of all those who took part, and they should call 0800 676 334.


    Sure I don't actually live in New Zealand but I'm sure they won't know the difference will they ;-)

    --
    I stole this Sig
    1. Re:Hey by John+Sullivan · · Score: 1

      I think that's bullshit:

      Hunter says Microsoft was proactive in contacting people about it before the subscriptions expired.

      So if they don't have the records, how did they do that? Did they follow a very strict privacy policy and delete the data as soon as its primary purpose was exhausted? A more cynical alternative is that they know exactly who is eligible but by being less "proactive" in chasing participants after the trial they'll have many fewer free copies of Office to give out.

      --
      This is my World Wide Web of Whatever
  31. The Moon Is A Convenient Wastebasket by isomeme · · Score: 4, Insightful
    Bad thing is, there is a 20% chance it could strike the moon sometime next year.

    Why is this a bad thing? It's not like there's any lunar ecology to disturb, or lunar inhabitants to threaten. And if it hits Luna, that's one less piece of dangerous unguided space debris for future space travellers to keep track of.

    --
    When all you have is a hammer, everything looks like a skull.
    1. Re:The Moon Is A Convenient Wastebasket by JediTrainer · · Score: 2

      Why is this a bad thing? It's not like there's any lunar ecology to disturb, or lunar inhabitants to threaten.

      What if it lands on my property? Who can I sue?

      --

      You can accomplish anything you set your mind to. The impossible just takes a little longer.
    2. Re:The Moon Is A Convenient Wastebasket by _Sprocket_ · · Score: 2

      If it lands on your property... doesn't that give you salvage rights?

    3. Re:The Moon Is A Convenient Wastebasket by deblau · · Score: 1, Flamebait
      >>Bad thing is, there is a 20% chance it could strike the moon sometime next year.

      Why is this a bad thing? It's not like there's any lunar ecology to disturb, or lunar inhabitants to threaten. And if it hits Luna, that's one less piece of dangerous unguided space debris for future space travellers to keep track of.

      You're forgetting the rabid, left-wing conspiracy (of which Timothy is obviously a member) to turn the Earth (and any other planet on which we can get our hands) into a tropical paradise, with bananas and monkeys, and no sign of human presence anywhere.

      --
      This post expresses my opinion, not that of my employer. And yes, IAAL.
  32. Subscraption? by isomeme · · Score: 3, Funny

    Is that like, say, a subscription to People?

    --
    When all you have is a hammer, everything looks like a skull.
  33. O'Reilly: Meaningless, and just as well by Otter · · Score: 2
    While O'Reilly does make the point that a significant number of Unix hard-cores are switching to OS X (especially to laptops), his sample of 15 highly atypical Mac users is meaningless as far as the larger market is concerned.

    And just as well. If Apple is primarily drawing new users from the under 1% desktop market share of Linux, they're doing something very seriously wrong.

    1. Re:O'Reilly: Meaningless, and just as well by rainmanjag · · Score: 2

      What they're doing "wrong" is relying on Mac hardware. It's just too expensive for the average Joe. I don't make enough to afford a TiBook. I have to make do with the Dell 4100 I got with my student discount and my free memory upgrade.

      --
      http://starboard.flowtheory.net/
  34. Problem with HD's by darkwiz · · Score: 4, Insightful

    There are a number of reasons to be worried about HD reliability:

    1. As the fly height gets lower (generally a requisite of higher data density), the chances of a head crash increase (or if there is any dust or other particulate matter, the chances of the head turning into a record needle).

    2. Higher data density = less area consumed for a bit = easier for data to be lost.

    3. Higher track density = more probability that the head can go off track and write too close to (or over) adjacent tracks (yes, this can happen, and I guarantee it does on at least a yearly basis to someone you know).

    Combine this with thin margins (and corresponding decreases in funding to QA and good suppliers/mfg), and you have a recipe for disaster.

    For the last time: Back up your friggin' data.

  35. These WHAT!?! by sam_handelman · · Score: 2

    Quoth the msnbc story on the thing hitting the moon:
    These nuclear-powered [Apollo Lunar Surface Experiment Packages] included a passive seismometer.

    Which caused me to do a bit of a double take, but no, they didn't launch entire nuke plants into space.

    Quoth this other article:
    A 70-watt power module converted heat from a radioisotope fuel capsule into electricity by means of thermocouples.

    That is..... so cool! I WANT ONE!

    --
    The good and new comes from no quarter where it is looked for, and is always something different from what is expected.
    1. Re:These WHAT!?! by GigsVT · · Score: 1

      Man, it's not hard, these things are basically peltier junctions with a hot nuclear mass on one end.

      One thing that I think is questionable though is that NASA seems to have used this sort of power supply a lot, but the government never informed the public that they were launching sizable masses of radioactive matter into space.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    2. Re:These WHAT!?! by Graff · · Score: 5, Insightful
      the government never informed the public that they were launching sizable masses of radioactive matter into space
      I'd hardly call the amount of radioactive matter launched to be massive. A few ounces of radioactive material provides a considerable amount of power. Even if a rocket carrying one of these power supplies was to blow up in the worst possible place in our atmosphere, the amount of radiation which would rain down upon us is sure to be far less than the amount you'd get from standing in the summer sun for a few hours.

      Generally, you are exposed to far more radiation from "natural" sources than you will ever receive from "man-made" sources. For example, if you were to sit on the fence of Three Mile Island from the minute of its accident for a period of one year you would have gotten less than a typical chest x-ray worth of radiation. However, if you live in a region where natural radon gas seeps into your house then you can get the same dose in a matter of a few weeks. Cinder blocks which make up your house are slightly radioactive, and coal-fired power plants produce many times the radiation per watt as that of a typical nuclear power plant. (Coal typically has a lot of radioactive elements bound up in it, which are released when it burns.)

      In short, don't worry so much about radiation. It's a natural part of life, just use sunblock, seal your basement, and get the power companies to replace coal power plants with nuclear ones. The last item will also have the benefit of saving a ton in power costs.
    3. Re:These WHAT!?! by Detritus · · Score: 2

      NASA may not have run TV spots advertising their use of nuclear materials, but they didn't hide it. It was common knowledge among people interested in the hardware used for the Apollo program. I remember seeing a mockup of the RTG and getting a detailed explanation of how it worked while on a visit to the Smithsonian Institution in the 1970s.

      --
      Mea navis aericumbens anguillis abundat
    4. Re:These WHAT!?! by mwood · · Score: 1

      "...never informed the public that they were launching sizable masses of radioactive matter into space."

      I knew about it years ago. Dunno why you didn't. Maybe you don't read _Science News_? or _Popular Science_? It's not like this was secret or anything.

  36. Whatever by Anonymous Coward · · Score: 0

    never paid attention in American History class

  37. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  38. Re:Hard drives are commodities by Anonymous Coward · · Score: 0
    You made backups, right? Toss it and get a new one.

    Or buy two up front and mirror 'em.
  39. Re:Good old slashdot. by Mr.+Slippery · · Score: 3, Insightful
    Even alluding to the thought that our country might ever share these practices tells me that whoever wrote that line really never paid attention in American History class.
    Anyone who thinks that any evil is completely unthinkable from any nation, never really paid attention in history class.
    --
    Tom Swiss | the infamous tms | my blog
    You cannot wash away blood with blood
  40. Warranties by NetJunkie · · Score: 3, Insightful

    I find it odd people are surprised at these warranty changes. How many components in a PC have moving parts? How many other components in a PC have a warranty over 1 year? Not many.

    I was always amazed that the HD companies did 3 and 5 year warranties on consumer drives. Overpriced SCSI drives are one thing, but these consumer drives are getting so CHEAP these days that it isn't cost effective to offer these warranties.

    1. Re:Warranties by swordgeek · · Score: 2

      Ah, but it IS cost effective!

      How many people are going to actually take a drive in on warranty after four years? Virtually none. If they honour it, then after a three week wait you get back a brand spanking new (actually refurbished) 2GB drive. WOO!

      The company wins for having a comprehensive warranty, but the nature of computing means that they almost never have to honour it.

      --

      "People who do stupid things with hazardous materials often die." -- Jim Davidson on alt.folklore.urban
    2. Re:Warranties by Stephen+Samuel · · Score: 4, Insightful
      The effect is not limited to computing. My friend had a 4G Fujitsu SCSI drive with a 5 year warrenty. It died after 3, and he never bothered to return it for a replacement. Similarly, the 'lifetime warranty' hammer that I managed to bend just got thrown out rather than returned for replacement.

      Many rebate programs are predicated on the knowledge that 90% of all customers will never send in their rebate coupons.

      --
      Free Software: Like love, it grows best when given away.
  41. It's not FUD, it's Fact. by PhxBlue · · Score: 2

    I worked for a good-sized computer repair center back in 1998, during which time I saw an amazing number of defects in Western Digital drives--specifically, their WDC33200 and WDC36400 models. The two-platter drives were reliable enough, but the three-platter drives were lucky to last a year before they started either subtly glitching or dying altogether.

    I think sometimes it's just luck of the draw. I've owned a Quantum Bigfoot 2.4GB hard drive since 1997, and it still works like a champ five years later. Same with the IBM 12GB drive I run now, though it's not quite as old yet.

    --
    !#@%*)anks for hanging up the phone, dear.
    1. Re:It's not FUD, it's Fact. by technos · · Score: 2

      I've had IBM and Toshiba-branded 12 and 14mm laptop drives in constant operation since 1995 or so. The first of them finally died this month, after 7 years on the job up 24/7.

      On the other hand, I have Maxtor and WD drives giving me trouble after only 2 years..

      They don't build them like they used to, that's my conclusion.

      --
      .sig: Now legally binding!
    2. Re:It's not FUD, it's Fact. by Azar · · Score: 1

      I agree. I admit, I've had a somewhat limited experience with WD's. But that's only because they couldn't last long enough to get me to consider buying them again.

      4 years ago, in September of 1998, I built my own computer. The hard drive? The WD36400. It crashed by November. This was a new experience to me. I had been using computers since the early-mid '80s and this was the first time I had a first hand experience with a crashed hard drive. I did a low-level format using WD's tools and it "recovered" enough to use for 4 more months before it -totally- ate it. Fortunately, one month before it died, I had purchased a *refurbished* Seagate 1.7GB off of ebay to install linux on to. The Seagate became my primary drive (and Linux became my primary operating system). That Seagate is now running in my linux firewall and has been running 24/7 for 2 straight years. -NEVER a single problem with the drive (and only 2 crashes with Linux! No kidding)-. The WD? I RMA'd it and they replaced it with a "better model". The WD26400. Guess what drive lasted slightly more than a year? Yup, two dead WD's in less than 2 years. I'm so glad that I bought the 20GB Seagate Barracuda when it got cheap.

      My parents purchased a computer in October of 1996. It came with a Conner hard drive (bought out by Seagate). That drive ran for 6 years on their computer without a single hitch. It's still in 100% working order and is the backup drive for my linux firewall if the Seagate -ever- dies.

      God bless those Seagates.

  42. Ti PowerBook by phriedom · · Score: 2

    I gotta admit, hearing all the exhuberant stories of people who switched to OS X and found that computers were fun again and that everything really Just Works, really got to me. I can't remember the last time I plugged something in and it just worked. Now I want one, but I can't figure out what it could do that I can't already do with my trusty old desktop that would be worth $2k investment in hardware and software.

    --
    Don't moderate flamebait as Troll. Know the difference or you will be Meta-moderated.
    1. Re:Ti PowerBook by Graff · · Score: 2

      I will admit that I am a long-time Mac user and am probably biased about their products. That being said, I have long looked at laptops as being generally not worth getting given the price/performance ratio compared to that of a desktop machine.

      However, I was lucky enough to be able to borrow a Ti Powerbook from work for the past few weeks and I absolutely love the machine! The screen is large and beautiful, the machine is fast and responsive, the form factor is slim and easy to carry around. Everything is very well integrated, from the built-in Airport, to the slot-lading DVD player, to the plethora of ports in the back. It even plays 3D games decently, although I know there are plenty of desktop systems that can display 3D stuff better.

      So now I'm looking at my desktop PowerMac G4 and I'm wishing that the machine was obsolete so that I could justify ditching it and getting a TiBook for myself. I definitely would recommend that people get the Ti PowerBook instead of a desktop machine if you don't need the expansion slots of a desktop box.

    2. Re:Ti PowerBook by alouts · · Score: 2
      You know what it does? It looks cool. Even though I'm sure most here would deny it, since it goes against all of a geeks instincts, but for many people, style is a significant factor in their choice of computer.

      You can argue the merits of one versus the other 'til the cows come home, but when people care about how fashionable their computer makes them look, they choose macs. It gives them an automatic in with the trendy designers and artists that they so badly want to emulate, and it makes them feel different and special for rebelling against Microsoft, without needing any of the geek skills to run linux.

    3. Re:Ti PowerBook by DrMaurer · · Score: 1

      Bah.

      Whatever. Maybe it's 'cuz I fancy myself some kind of designer, but I like the mac.

      I have the geek skills to run linux (actually BSD, thank you very much), but I don't _want_ to. I did it for a while and it was fun to be all rebellious and stuff and confuse everyone else that uses my computer.

      Don't get me wrong, I'll keep my PC around, with some appletalk protocol engaged so I can keep my massive amounts of data somewhere else. In a closet perhaps. And maybe to play the rare game not available on Mac.

      It's a choice, not a mandate from God.

      --
      Dan
    4. Re:Ti PowerBook by alouts · · Score: 1
      I think my tone was a little bit off from what I initially intended.

      My point was that while there are probably solid reasons that some people buy into macs, a lot of them at least subconsciously take into consideration the aesthetics or the feeling that a mac would plug them into a "hip" demographic. Hell, that's hard to deny when it's the primary message in at least half of Apple's pre-"switch" advertising (iMac's colors, "Think Different", etc.). When the original poster asks what a TiBook can do that the machine currently on his desktop can't, that's the most reasonable answer that I can give.

      Sure, given different users with different needs, one OS may be more appropriate than the other, but most modern computers can do pretty much anything you need them to do. I've used my wife's G3 powerbook plenty, and though I'm not a rabid fan, I could get by if needed (the games issue is still too big for me to ever permanently switch away from windows, though).

      My anti-elitist-designer slant is probably a hangover from my previous job, where our acquisition of a couple of pretentious, self-important design firms basically ran our quite promising company straight into the ground. Sorry about that one, it's not directly related to this. I'd like to just ignore it, but I still can't mentally separate my image of them from my image of mac users as a whole. Maybe in a few more years.

      In the end, you're absolutely right - it's just a choice. Good to see your happy with yours.

  43. Apollo? by Anonymous Coward · · Score: 0

    How can an Apollo moon rocket booster reach the moon if they were fired off very early and in the opposite direction? Sounds very strange to me...

    1. Re:Apollo? by tupps · · Score: 2

      Think about it: The rocket is travelling toward the moon at 10000 mph. A charge is fired that shoots the booster away from the main command module at 100 mph. Therefore the spent rocket is travelling at 9900 mph. Remember when you see the video of the rocket ejection that the camera is mounted on the main rocket and is travelling quite quickly.

      --
      Go out and get sailing!
  44. Chinese could dominate google by ealar+dlanvuli · · Score: 2


    As I understand it, one of the ways to get a higher rating with Google is to have lots of links to your site. If the Chinese population get busy producing their own websites, the amount of cross-linkage they could do would ensure their entries coming at the top of every search. Eventually, the Chinese government wouldn't have to worry about their people finding western sites, because they'll be so far down the list that the users will get bored of going through them.

    --
    I live in a giant bucket.
    1. Re:Chinese could dominate google by Gooberball · · Score: 1
      If the Chinese population get busy producing their own websites, the amount of cross-linkage they could do would ensure their entries coming at the top of every search.
      Or they'll go back to capitalist search engines which get paid for their results and so, push the unpaying chinese sites into extinction.
    2. Re:Chinese could dominate google by Spy+Hunter · · Score: 2

      It's not foreign sites they're worried about, it's non-conforming sites. They want absolute power to decree what can and can't be on the Internet, no matter who is putting it there, Chinese, American, whoever. Here's hoping they don't succeed.

      --
      main(c,r){for(r=32;r;) printf(++c>31?c=!r--,"\n":c<r?" ":~c&r?" `":" #");}
  45. the only use for maxtors by Anonymous Coward · · Score: 2, Interesting

    I just recently bought maxtor. Four of them in fact, the 160GB ones. Had I completely lost my mind? No, I was assembling a RAID. I think that's where these drives belong - where failure does not cause catastrophy. By the time these fail, (and I'm very sure they will) they will quite possibly be out of warranty, but at that point I won't really care. I'll just buy another one and slap it in and toss the old one in the can. Anything worth keeping that can't be RAIDed is stored on a Seagate or one of the pre-maxtor-buyout Quantums.

  46. Re:Good old slashdot. by Wesley+Everest · · Score: 3, Informative
    Uh, I remember a few things from history class, like: Trampling on the 1st Ammendment in times of war is long-honored American tradition. Of course, just because censoring the internet is no worse than things done in the past by the U.S. government, that does not mean that the U.S. government will do it. It may be paranoid to think that the U.S. government will do it, but it would be delusional to think that the U.S. government is above doing such things.
  47. Re:Good old slashdot. by Anonymous Coward · · Score: 0

    Someone think of the DVDs! Oh the humanity of it all!

    You lose. You so lose.

  48. From a recumbent rider by Anonymous Coward · · Score: 0

    I'm sorry but the quick dismissal of recumbent bikes by the wedgy-cycling community in general is disturbing and unwarranted.

    If anyone is looking into commuting, I would definitely recommend looking at a recumbent bicycle. Your backside will definitely thank you. As will your wrists and neck.

    I think motorists are more likely to notice a recumbent cyclist because they look so different. A fellow worker commutes on a greenspeed recumbent trike whose seat is 6 inches above the ground and people notice him (you should see the looks they give him).

    As far as any speed argument, that just depends on the engine. I've passed by people in matching spandex and multi-thousand dollar italian road bikes, and I've been passed by people on mountain bikes. But I can guarantee that I arrive at work in comfort, which claim I can't make for wedgy (recumbent term for upright bicyclist) riders.

    1. Re:From a recumbent rider by Anonymous Coward · · Score: 1, Interesting

      Your backside will definitely thank you. As will your wrists and neck.

      If your wrists and neck hurt, you've obvious got the wrong handlebar/seat setup going. I can easily make the "wedgy" claim that i get to where I need to go in comfort. It's quite simple, I walk upright, thus I can bike upright. Oh, and I really want to see a recumbent try to handle some Boston potholes and curbs. The upright bicycle (& motorcycle) setup is the more maneuverable and easier to handle position. If I wanted to go recumbent to work, I'd move somewhere uphill from the office and get a street luge.

    2. Re:From a recumbent rider by Anonymous+Codger · · Score: 1

      Have you ever actually put some miles on a 'bent or are you talking through your butt? I've taken my recumbent through some pretty torn-up streets and have had no problem. True, you can't hop curbs, but I have never hopped curbs on my upright, either.

      As for wedgie comfort, my old ten-speed is set up perfectly, but I can't ride more than 10 miles without pain. The design just sucks for comfort. That's not to say uprights are bad - I still ride mine frequently and enjoy it thoroughly. But if I'm going to ride any distance I take the bent and my body thanks me.

      --
      No sig? Sigh...
  49. Paranoid vs Delusional by Chris+Burke · · Score: 4, Insightful

    "Our country is going to do this" is an example of being paranoid.

    "Our country would never do this" is an example of being delusional.

    Just for clarity's sake.

    --

    The enemies of Democracy are
  50. I'm oudahere by Anonymous Coward · · Score: 0

    This is all total bollocks, wake up tossers. News for nerds? Complete bullshit. Put as much controversial crap as you can in one posting and you'll get loads of.....

    No scrap that the trolls have won haven't they? Their posts are more informative.

    Long live The Register.

  51. Density is king. by tlambert · · Score: 2

    Density is king.

    Never mind that modern hard disks are unreliable pieces of crap, or that IBM moved to a glass substrate that they never got to work quite right, so they sold off their entire hard disk division to Hitachi to scrape the mess off their shoe...

    You can store more on them! Yea! Whoopie!

    And then you can't back them up. But don't worry, you can back them up by buying another hard drive, which you can't bck up!

    And figure out some way to store it off site, the way you used to store tapes off site. Except you pretty much have to buy some seriously expensive glue hardware, because IDE cables can't be more than a foot or so long before they start trashing your data, even without the help of a substandard hard drive.

    In related news, I hear that for what it costs for a house on 1/8th of an acre in the rich part of towm, you can buy 100,000 acres of land bordering Love Canal or Three Mile Island. Yeah, the land is crap, but look how much you get!

    -- Terry

  52. What about "Fit for Purpose" by StArSkY · · Score: 4, Interesting

    In Australia, Under the trade practices act, a product has to be fit for purpose. If all our tax laws for depreciation etc are based around a 3 year time frame for computer parts, then the Australian Consumer watchdog may well argue that the product must be designed to meet that purpose.... this argument has already started, with the ACCC looking into mandating certain products having certain length warranties....

    Will be interesting to see how it pans out.

    --
    lounge around on the blue couch
    1. Re:What about "Fit for Purpose" by ender- · · Score: 1

      I'd be willing to bet that it will pan out like this.Either they will fail, and won't mandate any such thing, OR if they do the manufacturers will say "Fine", and double the price of the products in order to cover the cost of warranting it for 3 years.

      Ender

    2. Re:What about "Fit for Purpose" by mijok · · Score: 0

      ...mandating certain products having certain length warranties....

      Sounds good. Another approach is what we have in Finland (and at least in Sweden as well if I recall correctly): The warranty is an extension of the rights that the consumer already has. That is, the consumer can expect a HD to last for a reasonable time and a warranty can only extend that. And it has to if it is to be called a warranty. That is, if a reasonable time is one year then a one year warranty can't be called a warranty. Unfortunately, very few people here bother to find out this sort of things and I, myself wouldn't have known unless my colleague had told me and shown the relevant "consumer rights representative" (or something like that in English) webpages. Enforcing his rights as a consumer is sort of his "favorite activity". If he has a legitimate complaint and the shop disagrees he almost takes pleasure in telling salespeople "shall you or I call the consumer rights representative?".

      --
      Karma. Moderation. Is my .sig good now?
    3. Re:What about "Fit for Purpose" by Ed+Avis · · Score: 2, Insightful

      Why would a three-year warranty double the cost of the drive? At worst all you have to do is send a replacement drive to everyone who claims - plus a small amount in costs for handling and postage. Suppose ten per cent of the drives fail within three years, compared to five per cent within one year. Then extending the warranty from 1 to 3 years would add about 5% to the price.

      It could only double the price if a huge proportion of drives failed in three years!

      This is why a long warranty is a good thing. The manufacturer is saying, I'm confident that not many drives will fail during the warranty period, and I'm prepared to put my money where my mouth is. It's like the manufacturer placing a bet that few drives will fail. If the manufacturer is confident enough to do that, then it's likely to be a well-made product.

      --
      -- Ed Avis ed@membled.com
    4. Re:What about "Fit for Purpose" by DustMagnet · · Score: 1
      You didn't include the cost of the phone staff explaining master vs. slave, etc. People costs are often higher than equipment costs. Also, 5% is pretty large considering the tight margins and heavy competition.

      I'm still not happy about the drop. At home, I'll buy the one year drives, but at work I'll probably try to switch brands to someone with a three year default.

      --
      'SBEMAIL!' is better than a goat!!
    5. Re:What about "Fit for Purpose" by Ed+Avis · · Score: 1

      If drive costs are low, you don't really need to explain about master and slave, etc. All you need to do is say 'send it in, and we'll send a replacement'. That replacement can be either a new drive or a 'refurbished' one that was previously sent in for a warranty claim (ie, there was nothing wrong with it). I don't think the administrative costs are that high.

      --
      -- Ed Avis ed@membled.com
    6. Re:What about "Fit for Purpose" by MrResistor · · Score: 2

      At worst all you have to do is send a replacement drive to everyone who claims - plus a small amount in costs for handling and postage.

      Excuse me? You obviously have absolutely no idea what you're talking about!

      First, you have the cost of the phone support person, even if they are just there to say "no problem, just send it in, here's the address". That would be absurd, however, since over 90% of the time the problem is that the user doesn't know what they are doing and no amount of part replacement will ever fix that.

      Then you have the basic replacement costs, which you mentioned.

      Then you have the tech who tests the returned part to see if, and perhaps how, the part is bad. This info is hopefully used by engineering to improve the product. Meanwhile, the part is being refurbished, retested (if it was actually bad), and either sold as a refurbished part or put into customer service stock to send out as replacements.

      A warranty return can easily cost the manufacturer 3-10 times the retail price of the part.

      And yes, I do work in customer service. I'm one of the techs that tests the RMA'd parts.

      --
      Under capitalism man exploits man. Under communism it's the other way around.
    7. Re:What about "Fit for Purpose" by Anonymous Coward · · Score: 0
      WTF?

      So they get a new drive and can't make it work, they call again, you send them another drive, and you keep doing this until the user gives up? That sound pretty expensive to me! Plus, you'd lose a lot of customers.

    8. Re:What about "Fit for Purpose" by MrResistor · · Score: 2

      Once again, the reduction of warranty periods has nothing to do with design or "fitness for purpose". The MTBF numbers are more than ample to show that.

      It has everything to do with reduced margins (the amount of money a company actually makes on a sale). IBM got out of the consumer HDD business because the margins are razor thin. Warranties cost money, and the longer the warranty period the more it will cost REGARDLESS OF MTBF. A basic understanding of statistics would explain why that is so.

      Basically, if Australia mandates that HDDs must have longer warranty periods in Australia, HDDs will have to be more expensive in Australia. That's the bottom line.

      --
      Under capitalism man exploits man. Under communism it's the other way around.
    9. Re:What about "Fit for Purpose" by Ed+Avis · · Score: 2

      I take your point about the phone support costing money, even if the returns policy is generous. But I still think that tripling the price of the drive to allow for two extra years of warranty is a bit much. Maybe it was just an exaggeration. (Suppose a warranty return costs 5x the price of the drive: then if there's a 5% failure rate - very high - that amounts to a 25% overhead on each unit sold. Not a tripling.)

      Yes, it costs money to have the techs look at why the part went bad, but I'd consider that money well spent. It's not a downside of having longer warranties that you get the opportunity of examining the failures - it's a benefit. Although if you are worried about the cost you could just throw away all faulty, returned drives.

      --
      -- Ed Avis ed@membled.com
    10. Re:What about "Fit for Purpose" by MrResistor · · Score: 2

      I agree with all of your points except the last one. Throwing stuff away costs money, too. Besides, if you're just going to throw stuff away without testing it, why have the customer send it back at all? And if the customer doesn't have to send it back, or if you aren't testing returns to see if they are actually bad, what's to stop the customer from just calling you up and getting a new HDD every month for no reason? Hello sky-rocketing warranty cost!

      --
      Under capitalism man exploits man. Under communism it's the other way around.
    11. Re:What about "Fit for Purpose" by Ed+Avis · · Score: 1

      I envisaged a system where the customer could send in the old disk and get a replacement - which might itself be a 'refurbished' warranty replacement from someone else, if it's in GWO. If the customer wants to do that every month, fine by me :-P.

      --
      -- Ed Avis ed@membled.com
    12. Re:What about "Fit for Purpose" by MrResistor · · Score: 2

      If the customer wants to do that every month, fine by me :-P.

      Sure it's fine by you, you aren't the manufacturer who actually has to pay the costs of warranty replacement. Under the system you describe drives would have to cost 2 or 3 times as much just so the manufacturer could cover the cost of all the arbitrary replacements.

      --
      Under capitalism man exploits man. Under communism it's the other way around.
    13. Re:What about "Fit for Purpose" by Ed+Avis · · Score: 1

      I don't think you understand what I meant. If it turns out that people are sending back lots of perfectly-functioning disks, then you can 'refurbish' them (in other words do nothing) and send them out as warranty replacements to the next person. Costs no more than testing the drive.

      --
      -- Ed Avis ed@membled.com
    14. Re:What about "Fit for Purpose" by MrResistor · · Score: 2

      I understand perfectly what you are saying, it is you who are not understanding what I am saying.

      Having to do anything at all with the drive costs money, period. The problem is that the company only makes money on the innitial sale. Every refurb, test, replacement, whatever after the innitial sale eats away at the profit margin. In fact, just by accepting the return they've already demolished their profit margin on that one part many times over.

      --
      Under capitalism man exploits man. Under communism it's the other way around.
    15. Re:What about "Fit for Purpose" by Ed+Avis · · Score: 1

      Yeah of course it costs money and almost certainly more than the profit margin on the drive. The question is what proportion of drives will 'fail' and be returned as warranty replacements. If only 5% or so (which seems very high to me), then the policy is workable.

      Of course if every customer decided to have a big warranty-fest and send back lots of perfectly working disks (getting other working second-hand disks in exchange) then it could be a bit of a drain. But I don't believe that is likely.

      Anyway I was proposing this warranty policy as a lower-cost alternative to bothering to discriminate between good and bad returns - because the labour costs are lower. Surely you agree that some monkey getting a drive in the post and sending back a replacement (with optionally some techs in the background to run a few automated tests on the returned unit) is cheaper than a more rigid returns policy? The problem would come only when this policy caused a much higher number of warranty returns (but even then it might be cheaper to send out a replacement drive rather than have support people on the phone).

      --
      -- Ed Avis ed@membled.com
    16. Re:What about "Fit for Purpose" by MrResistor · · Score: 2

      Surely you agree that some monkey getting a drive in the post and sending back a replacement (with optionally some techs in the background to run a few automated tests on the returned unit) is cheaper than a more rigid returns policy?

      I don't agree. If it were cheaper that's what companies would be doing already, and I'd be out of a job. Testing, while expensive in it's own right, is essential to keep costs down. If you just replace everything with no questions asked then the company is bearing the cost for all sorts of things it should never have to.

      If the drive fails on it's own, then yes, I agree the company should replace it at no charge. However, if the drive failed because the user plugged the cable in backwards[1], or because the user submerged it while it was running, or dropped it 5 meters onto concrete, then no, it's completely unreasonable to expect the company to bear that cost.

      Of course if every customer decided to have a big warranty-fest and send back lots of perfectly working disks (getting other working second-hand disks in exchange) then it could be a bit of a drain. But I don't believe that is likely.

      Once again, you've obviously never worked in customer service. I would say that roughly a third of callers absolutely refuse to beleive that the problem was caused by anything they did, even though that is fairly obviously the case, and will demand a replacement no matter what, with another third being reasonable people who will follow the phone techs directions to a resolution, and the remaining third result in a return. Bear in mind that my company produces very high end, non-consumer digital video production systems, so our caller quality is unusually high (as is the quality of our phone support). A consumer oriented company is likely to have less than 10 percent of calls warrant a return (though the beligerant caller percentage seems to hold steady).

      Anyway, only about half of the product that gets returned to my company is actually bad. Sometimes we know that from the start, for example recently a customer decided that he didn't trust the older power supply revisions in our RAID units and demanded that they all be replaced with rev6 or higher. Obviously that wasn't a warranty replacement, but he did get a price break on the exchange. Another customer replaced all his power supplies after his building was hit by lightning. Again, acts of God are never covered by warranty, but he couldn't afford to not be sure so he replaced them. Only 2 out of 12 were actually damaged.

      The basic problem with your theory is that you are assuming that the customer is right. This is not a philosophy that is held in customer service because more often than not it simply isn't the case, and when talking about consumer products, as we are in this general discussion, it isn't the case the vast majority of the time. For most consumer electronics companies a no questions replacement policy would increase their number of replacements by at least an order of magnitude.

      [1] This isn't a problem for desktop drives, it simply won't work. But, if you plug the cable for a laptop drive backwards you will certainly burn up the cable, probably damage the electronics on the drive, and possibly burn up your motherboard and maybe some peripheral cards (I've seen it happen).

      --
      Under capitalism man exploits man. Under communism it's the other way around.
    17. Re:What about "Fit for Purpose" by Ed+Avis · · Score: 1

      Yeah I guess you're right - if such a policy really were cheaper then companies would already be doing it.

      --
      -- Ed Avis ed@membled.com
  53. Re:Segway isn't "IT" for commuters-Bicycles. by Anonymous Coward · · Score: 0

    I do all the above. Spring, summer, fall, AND winter (people think I'm crazy). However I've noticed that as I get older, going 15-20 miles (one-way) every day, all season, day or night, get's more and more un-desirable. That's one of the reasons I invested in a scooter. Besides it's a bit easier to carry things like groceries home. Being healthy is important, but there's a reason motorized vehicles are important too.

  54. hddz by Anonymous Coward · · Score: 0

    I own soo many computers now i lost track of the drives... so far my maxtors have been least reliable. I own 2 ibm 60gxps as well, one of which has been returned and keeps deleting the boot sector for no reason, then working fine again after a format (odd, odd). I always liked quantum but they dont matter too much anymore and i think their drives were always damaged easily. I still have 20 meg seagate drives that work fine and since seagate is the only remaining manufacterer of hdds that has been in the industry from the start i guess ill have to be going with them because i really havent had to many problems with their drives. Maxtor i despise now because ive actually seen a few 4gb maxtor drives that were barely ever used grind down the entire disk surface (fun!). I also have a bunch with bad sectors and a few that dont spin at all. Ive also had a 2.5 gb drive that i bought new for like $150 die on me for no reason at all. I know not too many people mentioned seagate before so any other coments on seagate reliability vs the others? i want to know what other people think before i buy my next drive and have to repeat the whole IBM thing over again. IBM tech support still denys that the drives have any problems....

  55. Re:Good old slashdot. by optikSmoke · · Score: 1
    This propaganda machine works only against itself.

    In unrelated news, the CIA recently admitted to spying on FBI agents who were thought to be terrorists. The CIA agents realized their mistake after noticed a bright-yellow acronym written across the back of one of their targets.

    Meanwhile, FBI agents were embarrassed to admit they had been investigating two cases win which the crimes were actually a result of NSA and CIA missions, though none of the organizations were able to agree that there had been a miscommunication. It is believed that at least one of them might have blamed Homeland Securities.

    In an unprecidented incident, the NSA has also become the first governemnt organization anywhere in the world to sit on its own ass.

    Oh, and George W. Bush was swallowed by a fifty-foot whale, later revealed to be Saddam Hussein.

    Any questions?

  56. Re:Good old slashdot. by Anonymous Coward · · Score: 0

    They have super-paranoids in sweden?

    I know you don't mean the US, it hasn't been the land of the free for at least a year and 6 days...

  57. Sizeable? by sam_handelman · · Score: 1

    Okay, 70 watts is enough juice to power a soft white lightbulb. I don't think it was that much material - grams, on the order of what would be on hand in radiology in a well equipped hospital. I can't be bothered to do the math, though. Certainly, even if every mission we'd ever launched had exploded like the Challenger, the rads released into the upper atmosphere wouldn't even register against the increase from Bikini Atoll.

    Not hard, okay, yeah, I grant. Now, give me however much hot nuclear mass I need to build it. I can get carbon-14 and deuterium (although I'd have a hard time explaining this one to my PI) but I don't think that would do it.

    The point is - I want to stamp a big nuclear symbol and the cool, physically inaccurate atom with the electrons depicted as billiard balls, on my laptop and I want it to MEAN something.

    --
    The good and new comes from no quarter where it is looked for, and is always something different from what is expected.
    1. Re:Sizeable? by fenix+down · · Score: 1

      Hmmm... I wanna know what all that radiation flying through your portable P4 would do...
      2+2=3!
      "Damnit!"

    2. Re:Sizeable? by Detritus · · Score: 2

      Apollo used the SNAP-27. It carried 3.8 kilograms of Pu238, for a power output (electrical) of 70 watts. Pu238 is an extremely expensive material, roughly several thousand dollars per gram.

      --
      Mea navis aericumbens anguillis abundat
    3. Re:Sizeable? by T5 · · Score: 1

      Since it's an Intel processor, how could you tell that the problem was radiation-induced? ;-)

  58. Wow, did you see the pic of Gates? by los+furtive · · Score: 2

    That MS article is worth it for the picture alone!

    --

    I'm a writer, a poet, a genius, I know it. I don't buy software, I grow it.

  59. It's actually a good thing. by dfenstrate · · Score: 4, Informative

    Nasa officials reportedly hope that it will impact the moon.
    Why? so they can use the seismec event of the impact to chart the interior of the moon. During the Apollo missions, NASA left three or so sensor suites on the moon- AES I think they were called- to monitor "moonquakes" and other things of scientific interest. They were turned off in the late 70's, but there's some hope that they can be reactivated for this event.
    If they are unable to reactivate the AES's, they can still do some measurements from here.

    Sorry, I'd offer a link if I could, but I stumbled across the article somewhere on the internet.

    --
    Alcohol, Tobacco and Firearms should be the name of a store, not a government agency.
    1. Re:It's actually a good thing. by AJWM · · Score: 2

      They were turned off in the late 70's, but there's some hope that they can be reactivated for this event.

      Reactivated how? They gonna send up someone (or a robot) to toggle the on-off switch? The receivers are turned off, too.

      --
      -- Alastair
    2. Re:It's actually a good thing. by dfenstrate · · Score: 1

      turned off in the NASA sense doesn't mean completely turned off.
      The receivers might still be listening (if they built them welll enough, which is likely), becuase why would they make something that they had to go up and press a reset button for? If the devices are still functional, then it's simply a matter of telling them to come alive -a long distance reset button, if you will.

      --
      Alcohol, Tobacco and Firearms should be the name of a store, not a government agency.
    3. Re:It's actually a good thing. by Mr.+Droopy+Drawers · · Score: 1

      Well, unless they used a WD HD!

      --

      To Copy from One is Plagiarism; To Copy from Many is Research.

    4. Re:It's actually a good thing. by AJWM · · Score: 2

      turned off in the NASA sense doesn't mean completely turned off.

      In this case it probably does. In the mid/late 1970s, when the ALSEPs were turned off, NASA was doing a very thorough job of nuking anything that had anything to do with Apollo to ensure that all funds went to Shuttle. I'm sure I've read that they were turned off in such a way that they couldn't be turned on. I could be wrong, but I suspect there's about as much chance of switching the ALSEPs back on as there is of erecting and launching the Saturn V lawn ornament at KSC.

      --
      -- Alastair
    5. Re:It's actually a good thing. by srvivn21 · · Score: 2

      You'd offer a link if you could? Try the one that is already offered: http://www.msnbc.com/news/807219.asp.

      Your post is actually a very nice summary of the article. Huh...

  60. Subscription Licensing by Erpo · · Score: 2, Insightful

    From the article:
    "People think of software as a CD in their computer which they can use forever and a day. They're not used to having to reactivate the product after 12 months."

    "I think we've learned that the market isn't ready for this type of service. There's value in it but we need to do some thinking around how we market and position it."


    Translation:
    We tried and failed. Once we manipulate people into believing information can be rented, we'll try again.

    Slashdotters, this is not a victory.

    1. Re:Subscription Licensing by tupps · · Score: 3, Insightful

      I don't know if this is a victory or not for Slashdotters, but the more stringent Microsoft licensing becomes the more people will be driven to open source products. Now the subscription license was a pretty good deal. In Australia the Office XP Pro Subscription was ~$350, now a upgrade to Office XP Pro from Office 2000 pro is $645, and the full version is $1120. So that means that you could pay the subscription for what is effectively a third of the cost of the full product or just under half the upgrade. Considering that M$ is now upgrading office every 18 months that is a pretty good deal, especially if you don't have office already.

      --
      Go out and get sailing!
    2. Re:Subscription Licensing by Erpo · · Score: 1

      I agree with you -- to a point. In the short term, MS switching to subscription-based licensing is good for the public. If the total cost of having office available for use on a given computer went up, more people would consider switching to a free alternative; if it went down, consumers would pay less and consequently MS would make less. Both of these are good things. However, it's the long term effects that trouble me.

      ...but the more stringent Microsoft licensing becomes the more people will be driven to open source products.

      I would say that the more financially expensive Microsoft licensing becomes the more people will be driven to open source products. People don't even seem to take notice when Microsoft licensing becomes more stringent. I doubt many people know they're giving MS permission to disable programs on their computer when they click "I Agree" to install critical updates and security patches. Not a single (not pirate) windows xp user that I've talked to understands how "Product Activation" reduces their personal choice and freedom.

      The sucess of subscription-based licensing in the software market, especially with a high-profile item like MS Office, would mean that people would be one step closer to accepting the destructive and false belief that information can be rented or, to put it another way, controlled by its creator once it becomes accessible to other entities.

    3. Re:Subscription Licensing by josath · · Score: 1

      But really, how essential is it to buy every Office upgrade? The only upgrade's to Office I've ever purchased have come at the same time as new computer. I kept Office 97 for several years while upgrades came out. I mean, unless you are some kind of wierdo that uses all 12384 features, a few dozen more aren't gonna make that much of a difference.

      --
      sig? uhh, umm, ok
    4. Re:Subscription Licensing by Corporate+Troll · · Score: 1

      I still use Office 97. For the Home User it is already overkill. At work I have to use Office 2000 (I'm a developer, so I don't really use Office...only to read stuff others write), but honestly, I don't see a big difference (except in the amount of memory being hogged)

    5. Re:Subscription Licensing by tupps · · Score: 2

      However the harder that Microsoft makes it and now that Microsoft "checks up" on the software that is being installed has made people choose different things. I cannot beleive that people are willing to buy a $1000 (Aussie Dollar) computer and then spend more than that on Office XP Pro ($1200 AUD). However the work of the BSAA (Bus Software Assoc Australia) has put the frighteners on enough people to want to get legitimate with there software. I think you will see more and more people choose products like OpenOffice & StarOffice because they do nearly everything that they want.

      --
      Go out and get sailing!
    6. Re:Subscription Licensing by tupps · · Score: 2

      We get databases from clients that are in Access 2002 (aka Office XP). Access 2002 unfortunately was the only product which is not binary compatible with the older versions. However once 1 person goes to the new version of office then everyone else needs to as well. However some of the XML export and import features are also quite usefull.

      --
      Go out and get sailing!
    7. Re:Subscription Licensing by Erpo · · Score: 1

      I'm of the opinion that even if 50-75% of MS Office users switched over to another office suite but that subscription-based licensing became an accepted method of "selling" software, the costs would outweigh the benefits.

  61. Under New Zealand law.... by Anonymous Coward · · Score: 0

    ....consumer goods are warrantied for the "useful life of the product" irrespective of what the manufacturer claims. I took back a monitor after 18 months when it failed and had it fixed free of charge, even though the monitor warranty was in theory only 1 year.

  62. Why they should/should not be responsible. by Aloekak · · Score: 3, Insightful

    But still, aren't they legally responsible if they put out a shoddy product?

    Let's compare this to cars. But first, I need to clarify your question.

    Do you mean that if you buy it and it just breaks, are they responisble for the data? I hope you don't mean that. If a company buys a delivery truck and it just breaks down, the seller doesn't owe what the company is losing while it's getting repaired. The warranty(if within the period) will cover the cost of the labor and/or parts, but it will certainly not cover loss of time.

    If you mean that if the HD company produces a bad product, are they liable for it? Let's compare to vehicles again. In the auto business, they're called lemons(among other things). Without getting into the specifics of recalls, etc., the broken vehicle would get repaired like it was under warranty(probably still is), but you still wouldn't expect to receive any compensation for loss of time. The only way to get a possible compensation would be to take legal action, hopefully with other people in the same position.

    So basically, sure if they produce a shoddy product, you can surely take legal action to get compensation for the loss of data. To get anything in return, though, you'd better have other people on your side.

    Oh yea, you might also want to provide a good reason why it's more cost effective to persue legal action rather than to back up properly in the first place.

    1. Re:Why they should/should not be responsible. by mkldev · · Score: 2, Interesting
      If a company buys a delivery truck and it just breaks down, the seller doesn't owe what the company is losing while it's getting repaired.

      Actually, under certain circumstances, it does. It isn't uncommon for dealers (at least in rural areas) to give someone a "loaner" car while their vehicle was being repaired if the repair was expected to take more than a day.

      Now, part of that is a belief that people are more likely to buy things in the future from a dealer that treats their customers with respect. But not all states allow for limitation of liability in the case of loss of business due to defects in manufacture, particularly if lemon laws come into play. And, of course, you won't know if the car is a lemon until it has been repaired several times, at which point the dealer can't go back in time and give them a loaner for the previous repairs....

      California, for example, explicitly allows for recovery of consequential damages in the case of a lemon. Which might work for a delivery truck, particularly if the dealer doesn't provide a loaner.

      For a hard drive, though, it would be extremely difficult to prove that you couldn't reasonably protect yourself from such a loss, which as best I can tell, is one of the requirements. In short, with a hard drive, you might be able to get consequential damages for the loss of productivity while the drive is being repaired, but it seems unlikely that you'd be able to get money for the loss of data unless you could prove that the company shipped defective drives with malice of forethought, and maybe not even then.

      Caveat Emptor, IANAL.

      --
      120 character sigs suck. Make it 250.
  63. Remember Tiannamen? by reallocate · · Score: 3, Informative

    China is not a democracy. The Chinese government exists by virtue of the Chinese Communist Party's military victory in 1949, not by any sense of popular electoral will or sovereignty. As a one-party state buttressed by military power, they cannot risk the free flow of information among the Chinese people. Hence, their attempts to control access to internet sites. This is completely in keeping with the Chinese government's and the Chinese Communist Party's traditional control of media and information.

    Governments seldom engage in rash acts to improve the lot of people in other countries. They commonly act in what they believe is in the interests of their country and themselves. That is what governments do; it is naive to imagine otherwise. The oppression of human rights in China is wrong, but that fact does not pose an immediate threat to the U.S. In any case, what would be gained for the U.S. to threaten military action against China?

    The Bush administration believes Iraq does pose a threat to the U.S., citing Saddam Hussein's behavior pattern with considerable justification. This includes invading Kuwait, gassing his own countrymen, launching a war on Iran that cost more than one million lives, creating and using a vicious internal secret police, etc. In particular, there's little convincing evidence that Saddam would not use nuclear weapons if he had them. China has had nuclear weapons for decades and has acted responsibly vis-a-vis those weapons. You will find very few people -- inside and outside the U.S. Government -- who believe Saddam would behave equally responsibly.

    --
    -- Slashdot: When Public Access TV Says "No"
  64. Umm... by Munbuns · · Score: 1

    Considering that the moon is what creates the tides, I would think that not having the moon around would be very bad for a lot of sea life.

  65. OpenVaporWare? by bcrowell · · Score: 4, Insightful
    I guess I don't really see what the news is here. MIT has been saying for a long time that they'd do this in the future. Now we have a news flash saying that they're going to do this in the future. What's the news? The fact that the future keeps getting closer?

    And assuming it does happen, what's the big deal? It's a system under which MIT profs can voluntarily put their course materials online. Gazillions of schools have servers and let their profs put their course materials online voluntarily. And the word "open" would seem to imply information that's free as in speech, but what they're doing is only free as in beer. There's nothing wrong with making information free as in beer, but there's nothing special about it either --- the whole World-Wide Web is free as in beer.

    1. Re:OpenVaporWare? by Jonathan · · Score: 2

      It isn't just "free as in beer" -- they encourage reuse -- from the FAQ.

      We do hope that faculty at colleges and universities around the world will use these materials to develop new curricula and specific courses, and that individual learners will draw upon the MIT OCW materials for self-study or supplementary use.

    2. Re:OpenVaporWare? by perlmunger · · Score: 1

      I sent this in to /.. The only news I thought made sense to announce was that MIT has actually set a date now. September 30th. The "big deal" I suppose is that MIT is a very prestigous school. I, unfortunately, never had the privilege of going to such a world-reknown school and am excited to see what kind of things they teach. The caliber of teachers I had in college left a lot to be desired. Seems that the teachers and, therefore, curriculum is probably superior at MIT than a lot of schools. This may be subjective, but the prospect was exciting to me and is probably so to others. Regards. -Matt

  66. It's Only 54 feet Long by reallocate · · Score: 2

    Umm..it's about 54 feet long, and hollow. The moon is about 2100 miles in diameter and pretty solid. I think it can take the jolt.

    --
    -- Slashdot: When Public Access TV Says "No"
  67. Data Loss? by walkerp1 · · Score: 1

    MP3's, OGG's, JPG's, and MPEG's...funny how those missing sectors escape my notice ;)

    "Eat here, get gas!" - Local filling station

  68. Umm, "passive seismometer"? by AndroidCat · · Score: 3, Funny
    "These nuclear-powered ALSEPs also included a passive seismometer. The Passive Seismic experiment used four extremely sensitive seismometers to measure lunar surface vibrations, free oscillations and tidal variations in surface tilt."

    Passive as opposed to what? An active seismometer with giant hammers: "Wakey wakey Moon! Hello, this is your alarm-call!"

    --
    One line blog. I hear that they're called Twitters now.
    1. Re:Umm, "passive seismometer"? by alienmole · · Score: 3, Interesting
      Passive as opposed to what? An active seismometer with giant hammers

      Yeah, that's pretty much it - one of the ones used on Apollo missions was called a Thumper. Then there were the mortars which lobbed explosive charges, after the astronauts had taken off. See this or this.

      They used active seismometers to do things like measure the depth of the regolith, i.e. the layer of mostly loose rock fragments and sand/dust that make up the outer mantle of the moon (and the Earth for that matter). The moon's regolith was found to be about 35 feet deep in the places they measured, compared to 300 feet in some parts of the Earth.

  69. Re:Good old slashdot. by Markus+Landgren · · Score: 2, Insightful

    Trampling on the 1st Ammendment in times of war is long-honored American tradition.

    And now that Bush has chosen a war that can neither be won nor lost, the US is closer than ever to the concept of "constant warfare" as practiced by Ingsoc's Oceania.

  70. No Hard drive warranties - illigal. by Anonymous Coward · · Score: 0

    In Australian, not sure about the rest of the world, you can not sell a product without a warrenty. We have consumer protection here that assures that if anyone sells a product and is found to be faulty within a time frame a reasonable person would expect the product to work, the manufacturer must provide a replacment or refund within a reasonable time.

    The ACCC (Australian Competition and consumer commision) has details of the laws and guidlines.
    http://www.accc.gov.au

  71. TiBook is great , but look to the iBook by Trotsky820 · · Score: 2, Insightful

    I was planning on buying a TiBook for a while, but after a lot of reflection and consideration of job security, (I work in telcom) I decided that the iBook was a better choice. The cost saving over the TiBook is substantial and the performance is more than adequate as long as you don't plan on playing a lot of graphic-intensive FPSs or doing a lot of video encoding on a daily basis. Just make sure you buy one of the latest iBook models with the Radeon chipset; the earlier ones don't take advantage of 'Quatz extreme', which gives a substantial boost to percieved speed in everyday use.

  72. It's not the magnetic stability... by NerveGas · · Score: 3, Insightful


    It's the old adage:

    "good, fast, cheap - pick any two."

    Any engineer will tell you that he can give you any tolerances you want, it's a matter of how much you want to spend. In this case, the issues are:

    1. Bearings. You're going to spin that platter at 15,000 RPM 24 hrs. per day for years on end? At nearly 10 BILLION rotations per year, if you want reliability, those bearings had better be preeeeety good. And that means - more money.

    2. Platter surface. Same as above. You want to spin that thing around thirty or fourty billion times with the heads nothing more than maybe a thousandth of an inch away? Better be awfully tough stuff, and it better be permanently bonded to the platter. Oh, wait - you're going to bump and kick your computer while it's on, aren't you? How good for the platter surface (or the heads) will those collisions be? Better coating, better heads: More money.

    3. Electronics. Drives get HOT. You want your electronics to last a long time? They better be made for high-temp operation. That means.... yep, more money.

    In the end, each company has had to ask itself this:

    "Will we spend more money on quality drives, and hope that customer recognition pays off, or will we skimp a little here and there, and sell them by the boat-load?"

    You can guess which one they've chosen. Why did they choose it? You guessed it... more money.

    --
    Oh, you're not stuck, you're just unable to let go of the onion rings.
  73. Hard Drive Stability by Jouster · · Score: 1

    Back in the days of ferrite cores, we had stable memory. In fact, the memory was also non-volatile, which was great for debugging third-party apps ("It failed." "Okay, I'll be there at two o'clock to look at it.").

    Does anyone know if someone's tried to tack on hardware ECC to HDs? Reduced capacity and speed in return for better reliability; it'd be interesting.

    Jouster

    1. Re:Hard Drive Stability by wscott · · Score: 1

      It is called RAID 5.

    2. Re:Hard Drive Stability by mwood · · Score: 1

      "Does anyone know if someone's tried to tack on hardware ECC to HDs?"

      Does anyone know any HD manufacturer who has *not*? Digital made their 170-bit ECC a major selling point on the RA80, which is so old that most computer users today wouldn't recognize the part number. I still have the fake cardboard "disk platter" advertising handout.

  74. Tolerances to blame? by randmairs · · Score: 1

    When you think of so many gigabits per square inch on a platter and that the magnetic head is controlled by a mechanic actuator arm, slight wear could cause the head to shift. Are we starting to see recognition of this through the warranties?

  75. new hard drives too big and of bad quality by Quietti · · Score: 1
    NineNine wrote:
    I just bought a new hard drive, and the smallest thing I could get was 40 gig. What the FUCK do I need 40 gig for unless I'm an MP3 freak? I wanted to get a small, rock solid drive. I got something bigger than I need, insanely faster than I need, and I just hope to god it lasts a while [...] Fuck size. I want reliability.

    Despite the excessive use of foul language, I have to say: Amen!

    This problem is even more noticable on SCSI drives. Not only are you paying twice the price of IDE, you also are forced to purchase twice the (already excessive) storage capacity. Meanwhile, neither IDE or SCSI is worth a hoot nowadays, both die well ahead of their time.

    What hard-disk manufacturers really should do is split their product lines (regardless of IDE or SCSI technology) in two: small 2 - 4Gb drives for workstations and gateways, then larger drives for servers. In both cases, there should be a clear goal to provide two quality tiers: cheap but not much guaranteed, versus slightly more expansive with 5-year warranty (same as it once was).

    --
    Software is not supposed to be about how to work around a useability issue. - Ken Barber
  76. Funny how life works out sometimes... by Erik+K.+Veland · · Score: 1

    In earlier years mac users were ridiculed over investing in a "dying" platform, wasting money for licences that would cost us a fortune when we eventually were forced to switch.

    Now it turns out that our investment was well worth it. Suddenly changing software licences is a problem for people wanting to switch from "the other side" to the platform that was once destined for doom.

    Now O'reilly says Mac OS X is the most exciting thing happening in the industry and everyone and their dog's got mac envy. Funny how things work out indeed.

    --
    "I tend to think of OS X as Linux with QA and Taste", James Gosling, creator of Java
  77. Words that trigger chinese 5 minute blackout by Alsee · · Score: 2

    Internet connection dropped for five minutes if they enter "politically sensitive" keywords, such as the Chinese president's name

    Based on a statisical anaylisis of the words most likely to appear in a politically sensitive document, these words also trigger a 5 minute blackout.

    -

    --
    - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
  78. HD with technology. by Martigan80 · · Score: 1
    Just look at the rate technology is running. When most upgrade junkies do their business, they get a bigger/better/faster hard drive.


    Any how think of the manufacturing process in relation with the speed technology progresses. They pump these hard drives out faster than Saddam Hussein can change his mind, so they already have a mucho load of these things sitting around. So they do some data mining on the info the got from the customers calling and complaining about their broken hard drives. It probably polled out to like %75 of all warranty work is done within the drives first birthday. So they drop the warranty to one year, make you pay for an optional three years. They have a butt load of spare drive and maybe parts, so when you actually do call in they can give you a new one right away.


    --
    This SIG pulled due to lack of funding. (This damn war is costing too much!)
  79. Hey moron by Anonymous Coward · · Score: 0

    Then buy 2 drives and a RAID controller. Do a hardware mirror and then you got your reliability out the wazoo.

    Don't be such a showboating moron next time. Use your noggin.

  80. The Dao of the bicycle commute by demo9orgon · · Score: 5, Interesting
    From the quality and quantity of the comments in this thread, I can tell most people who have read it and replied are not cyclists. Probably drive SUV's too. :-D

    I'm going to roll a reply to a previous comment about someone being afraid to ride. What anyone who commutes by bicycle has to do is simply understand natural law...not the crap that "the man" has beat us over the head with, or the things we've learned from Warner Bros. cartoons. Natural law implies that when a 1/4 hp., sub 300lb. vehicle is occupying the desired space of a semi-hairless primate(bored, anxious, distracted) behind the wheel of a 2+ton moving block of metal and plastic that the union of these two systems will result in some really nifty physics...often to the physical detriment of the previous occupant, and the slightly higher premiums of the second. Simply put, always consider yourself invisble to the vehicles unless you make eye-contact and recieve non-verbal acknowledgement from the motorist. Having done that, the cyclist has only to understand natural law and human stupidity to enjoy their commute.

    And with that out of the way, onto the good stuff.

    I have been commuting by bicycle since 1988, and I only have a car because my kids are still too young and stupid and my wife has a bad knee, otherwise the whole whining lot of them would be on bikes (everyone in the family has a bike).

    Bravo to you sir for giving your previous nag a new home. My recommendation is a multi-vectored approach to getting a good bicycle. You have to consider the bike shops in your area, and look for a franchise, like Cycle Spectrum (but not necessarily them, because other bike-shop franchises exist, I just don't remember them now). There's a good chance that both regular shops and esp. franchises have what they consider a less stylish, less trendy bikes taking up space they would rather fill with faux shocks and bad alloys and other candy to attract the unwary. These bikes are usually going for about $300, which in sales terms is an impulse purchase for someone who wants something useful.If you can find a simple hybrid--a style that no longer sells like hotcakes--make sure it's nothing hard to maintain like shocks. Look for grip-shift,with quick-release hubs front and rear, and get yourself a blackburn mtn rack. Most of the time a shop-keeper will feel your love for the bike and in a synergistic desire to sweeten the deal will almost impulsively add it as a perk. That rack will hold two good u-locks (that's one of the best kept secrets in the business--enjoy), which are invaluable if you have to tether the beastie outside the workplace. However, if you really love your horse, you'll whine-bitch-plead and maybe even argue intelligently to bring it into the building with you. If you love it, bring it inside.

    If your commute takes you through suburban areas filled with bored kids or goatheads, you need to invest in a bit of SLIME. It's green, it costs a bit, but unlike the wannabe competitors products(cough-mucous-cough), slime will not let you down unless the laws of physics require it to. You also need high thread-count nylon tires. Slicks or invert treads have less rubber and are reinforced with a lot of nylon threads. When shopping for tires, take one down and open it up and see how dense the threads are. You should also invest in 4.5mil thick thorn-proof tubes. Schwinn, and Bontrager and some other companies import and repackage/resell these. Combined with the slime and good tires there's a chance you will only have to walk a little before reinflating the tire. I've often pulled some really evil stuff (nails, glass, industrial staples, plant thorns) out, spun the wheel for a minute and still had enough pressure to make it home.

    Another point to consider when buying a good bike is not so much the up-front cost of the bike (top-ramen is your friend), but the kind of service and warranty a shop will provide you. For a franchise, sometimes this is free tune-ups and labor for the life of the beastie. Granted, the shop you bought the bike from will change hands like a 30yr mortgage, you'll still have your bike taken care of. Usually what happens with the cheap kit is that within a week after you've purchased it, everyting flexes and stretches a bit...it's supposed to. However, Walmart, or whatever-mart isn't responsible for those changes. A bike shop is.

    Another thing to consider is the way you approach the gearing. The more you move through your gears, the faster you wear your drive train. There's a simple way to look at wear-and-tear here: If you like to pedal like mad (and think you're a porsche) and go through your gears, making more than three or four gear changes until you're cruising, then don't expect to stay in tune. You're much better off being in the biggest chainring (front gear) during the warm months, and at least starting off in the middle chainring when it's colder, and then figuring out the best place to start with the cog. YMMV depending on the commute. I have my bike tuned only once every few years...I've had it five years and I put over 4500+ miles are year on it just commuting year round. I start out in 17th gear and go up to 19th, only to the highest gears two gears when I'm spinning fast to get in to work because I'm late (or because I'm chasing a pack of spandex goddesses for a quick double-wammy: endorphins and a pheromone fix-heheheh)

    I wish you happy hunting--don't buy at the first shop you go into! (been there, done that)p

    --
    Every new form of media has it's own Requirimento
    1. Re:The Dao of the bicycle commute by Fastball · · Score: 2
      Thanks for the tips, and yes, I do drive an SUV. A 1989 Jeep Cherokee. Rolled off the assembly line well before anyone rolled out the anti-SUV sentiment. So, neener neener neener! ;)

      Chalk up that first bike to inexperience. I was told, "Don't buy a cheap bike," I ignored that wisdom, and I paid for it. Hopefully some bloke happens upon the bike and gives it a good home. As for my next bike, I've been scanning eBay, checking out some bike manufacturer's websites (e.g. Klein, Trek, Cannondale, Motobecane, Schwinn), and plan on visiting a local bike shop this weekend. One poster suggested looking for older Schwinns for their durability, and I just might do that. Definitely getting a road bike with good gear rather than a cheap mountain bike.

      I live no more than 1-2 miles from work, and I have favorable roads for bike riding to and fro. Yes, I do feel some guilt for driving that distance even though I only have to fill up once a month. I'd like to make that short bike ride a routine in addition to getting out for 10-15 miles most nights for general fitness. Potentially being my daily conveyance and workout, I promise not to go cheap with my bike again.

      Thanks for the input.

  81. Re:TiBook is great , but look to the iBook by Corporate+Troll · · Score: 1
    Just make sure you buy one of the latest iBook models with the Radeon chipset

    How do I check this? I bought my iBook G3 600Mhz with DVD/CD-RW combo last december and I don't even know what graphics card is in it. The thing is only slow when I load too much stuff at the same time... 384Meg RAM is full in notime :-((

  82. must be pretty stale hd warranty news by Anonymous Coward · · Score: 0

    when I purchased a 40G drive approx 1mo. ago I went with the Maxtor as it had a 3 yr. warranty. The other 2 drives available a whitebox(unknown mfg.) & WD already only had 1yr warranties.

    Add to this that the last 2 recent harddrive failures that I have had were both western digital's so I was already sceptical of them, but the 1yr warranty was the deal breaker as all of the drives were priced identically.

    Frankly dropping the base warranty length on drives means, to me at least, that the manufacturer's are no longer sure of their build quality. Modern drives SHOULD be able to easily support a 3yr warranty without financial burden to a manufacturer. Similarly most electronics should also be able to support >1yr warranties as most electronic component will, generally, fail within the first few hours of powering IF they are going to fail. That was one of the reasons why 24 or 48hr burn ins for new PCs were so popular at one time, along with the higher electronic component failure rate. Weed 'em out before they get to the customer. (I suppose that this mainly applies to:m a) people who built their own, or b) the local shop that built "white box" PCs.) I'd assume that major vendors still do some sort of testing, but I'd bet it's more of a statistical sampling on existing lines, and pre-production testing for those with new components.

  83. Yay MIT...not if we could only get the rest.... by Gn0M3KInG · · Score: 1
    I'm glad that MIT is getting on board to promote online learning. I work at the Centre for e-Learning at the University of Ottawa, and to us, this is exciting news. Why, you might ask?

    Well recently, there has been more and more attention being given to things called Learning Objects and Learning Object Repositories.

    Basically, what MIT is doing, is placing a bunch of Learning Objects online. (A learning object can be considered to be an entire course, among other things...I won't get into it here, but rest assured there's a huge initiative behind this whole Learning Object thing in the educative and private community/industry)

    Now imagine for a minute if an individual were to take all the learning objects in the world (i.e. all the courses offered by all the universities and colleges and other schools, as well as some from private industry, who has also been researching and using Learning Objects for years) and store them in some massive database. Essentially what you've created is a Learning Object Repository.

    The reason for such excitement is any of that material in the Repository can be extracted and repurposed elsewhere (i.e. in helping another new prof find new or different ways of teaching Biology for instance).

    This is what I believe the future of online learing will get to, and MIT is aiding in getting there. I also think that's why they called their courseware OpenCourseWare - so that other users may come in and repurpose the material for others to use. It's kinda like open source software for education!!

  84. Moon Trash by Giggles+Of+Doom · · Score: 1

    Great. There aren't even people on the moon and we are already turning it into a garbage dump. Though I suppose, on a better note, there will be plenty of little piles of ready to go sheet metal laying around from these crashes if we ever want to start building a lunar base.

    --
    "A coward dies a thousand deaths, the brave but one."
  85. Seagate Warranty by CyPlasm · · Score: 2, Interesting
    My company recieved this from a Seagate representative:
    September 12, 2002

    Dear Seagate Sales & Marketing Team,

    Beginning October 1, 2002, all Seagate® desktop and personal storage products will ship with a one-year limited warranty. This warranty change will affect all generations of products that are shipping today; if a product ships on or after October 1, it will be covered by the one-year warranty policy. This warranty change will not affect Seagate enterprise products. All other aspects of the Seagate warranty administration will remain unchanged.

    The new warranty policy will allow Seagate to remain a leading supplier in the highly competitive desktop disc storage market, delivering innovative, reliable, and cost-effective personal storage products. Seagate continues to incorporate state-of-the-art features, such as SoftSonicÔ fluid bearing motors, G-Force Protection, and other 3D Defense SystemÔ features, to ensure that its drives perform reliably in the field.

    If you have any questions regarding this change, please contact (named removed) at (number removed) or (name removed) at (number removed). A "Q&A" is provided below for further clarification.
    I didn't get the "Q&A" part of the email as this was forwarded to me by someone on our sales staff so I don't know what their reasons were.
  86. China - Friendly Commies by back_pages · · Score: 1
    About 18 months ago I was in the Shanghai area and the Chinese government / customs / people could not have been friendlier to me. From the armed guards at the airport smiling and greeting me to the passport inspectors making small talk, they were more than happy to have me in their country.

    As a tourist, I was constantly approached by merchants selling their "Varrah goot [silk|trinkets|bootleg CDs]" and was completely unsupervised. Granted, I was with a tourist group, but we were frequently given several hours to wander about the town doing as we pleased. Considering that I was never questioned, never searched, not even looked at sideways, I could have very easily delivered any type of banned literature to Shanghai, Nanjing, Wu-Xi ("Mo-set" in Cantonese?).

    A long way from Tianemen? Absolutely. From everything I saw, they seem to have a mostly command economy, a non-familial monarchy, and a willingness to bridge the gap with the rest of the world. I imagine an event like Tianemen would be practically impossible these days, with the Chinese government keeping a sharp eye on the outside world.

    For what it's worth, I was treated like an old friend by China's customs, a guest by Hong Kong's customs, and a criminal by American customs in Seattle.

  87. HDD Income Vs. Warranties by SkoZombie · · Score: 1

    They would be forced to claim the sale as income.

    When a hard drive comes back in, that is a loss. So what they might be trying to do is to limit their possible losses.

    It makes sense that any mechanical device is more likely to fail over the first three years, rather than just the first 12 months when its the newest, so they are just trying to be less liable for a failure.

    Good ol' capitalism, maximise profits by taking away from the consumers who have no power to stop you.

  88. Death, taxes, and lost data by Bourbon+Man · · Score: 1

    You got it. They _only_ mindset to have is "What happens _when_ the hard drive fails", not _if_ the hard drive fails.

    Death, taxes, and lost data are the only sure things in life.

    At least with data, you can restore from last night's backup.

  89. Re:Who needs a warrantee? by Anonymous Coward · · Score: 0

    Everyone definitely needs a warrantee. It's the only way you can get your money back if the product breaks within the warrantee period.

  90. What good is a warranty? by Hard_Code · · Score: 2

    Really, what good is a warranty? When your data is gone, it is gone...no warranty will bring it back (ok ok, expensive data recovery techniques can be used, but it's not like the warrenty automatically raises the quality of the product).

    --

    It's 10 PM. Do you know if you're un-American?
  91. HD internals by Anonymous Coward · · Score: 0
    For a little background, it seems worth saying that HDs are not something a talented amateur could make, any more than are CPU ICs. It's a great pity that our society and our all-but-dead educational system have prepared us so poorly to appreciate the near-miracles inside an ordinary modern HD.

    There's some pretty advanced technology inside, especially modern read heads (GMR, "spin valves" ,etc.).
    Even the spindle bearings for the disks themselves are very likely to be of *extremely* high quality, with highly-engineered lifetime lubrication. I have little doubt that technology from inertial-guidance spinning gyro bearings has migrated into HDs.

    The phenomenal data packing densities don't come casually; the magnetic film on the platter surfaces, and the protective overcoat, no doubt have required development by capable people. Of course, the heads have been the key, along wih phenomenally-tiny distances between the head and platter. (This is basically air bearing technology.)

    Even the platters, themselves, are not casual; they just must have extremely-smooth surfaces on a submicroscopic scale. They might even be optically flat, although I don't see that as necessary.

    The platter spin motors are not quite trivial, but not as advanced as the rest, I'd wager.
    The signals coming from the read heads are so faint that the preamp IC has to be mounted on the swinging "comb" assembly that supports the heads.

    Once the preamp gets the signals up to a usable level, some quite-sophisticated signal processing (PRML, for one) extracts the data reliably. I recently read a tech. description of my 40GB Maxtor, and was quite impressed with the sophistication in it. Of course, it has an embedded microprocessor; HDs have had them for some time.

    Even positioning the heads onto the proper track in a hurry is no mean stunt. It involves some pretty-advanced, mostly digital servo technology. (Remember that the drive to the "voice coil" is analog, more than likely.)
    ( No, NOT "more then likely", dummy! That means first more, and later on, likely.)
    The magnets in the positioner are wonderfully powerful, and a pity to toss. (Pinch hazard likely! Closer the magnets get to each other or to steel, etc, the stronger the squeeze!)

    Finally, anyone who thinks the heads move ("fly") while the drive is simply spinning, with no track seeks (changes), is *seriously* stupid. Sorry. Fact.

    Enby in Waltham, n bodley [at} world [dot} std [dot} com. HTH, a bit.

  92. IBM HD reliability: Cooling required? by Anonymous Coward · · Score: 0
    I was one of those who read all the Good Stuff on IBM's HD Web site, and paid ~$160 for a 30 GB Deskstar, the ones that fail. Haven't installed it even now, but did have it running temporarily outside the box.

    Being a very experienced electronic tech, I decided to ground myself to the computer frame, and carefully felt the various components on the electronics board, trying not to touch connections. Well, I'm conservative, from germanium transistor (even tube) days, remembering the idea that if you can't hold your finger on it, it's too hot (not true of tubes, themselves, nor power resistors).

    That sucker ran *very* hot! I set up a fan to pass some air over the electronics, and it ran much cooler. I put a fan inside my box to cool the Maxtor 40 GB (runs much cooler, no fan), fwtw.

    Enby in Waltham

  93. I survived a collision by Anonymous Coward · · Score: 0
    But, first, I understand that Russia did have studded bike tires for winter. Anybody want to research and import?

    OK, year is 1961 or so, I'm about 20 years old, and living in Colo. Springs, no close friends. A bunch of riders is cruising around city center, but faster than I'm accustomed to riding. I want to join them. I decide to pass a slowly-moving station wagon on the right (BAD!), but, worse, I look away for a short time. While I'm looking somewhere else, the driver heads right into a diagonal parking space. Crunch!

    My faith increased considerably once the dust had settled. There I was, sprawled face down, the bike on top of me. Only damage was a snapped brake-handle attachment strap. Hardly a paint scratch, on the bike or the car.

    I broke the ball off my humerus (iirc), at the shoulder. Lived inside a turtle shell all summer (and avoided becoming smelly, thanks to low humidity in C. S.!). Regained essentially total mobility.

    Driver was a very decent fellow, a traveling musician. Backtracking in time, he almost took me home, but I simply *could not* raise my arm above shoulder level no matter what. Decided to go to the E.R., and it's a damned good thing I did. Had the opinion of a good city cop, too. No charges. Low speeds, but I still think I was so lucky that I think of divine intervention.

    Enby in Waltham

  94. Re:Segway isn't "IT" for commuters-Bicycles. by pshanks · · Score: 1

    as an ageing but committed cyclist I too found the daily grind wearing me down, until I sprung for an electric assist from CurrieTech http://www.currietech.com.au/products/uspd. (I think they distribute in the US too) - it was the best thing I ever did. I've clocked up 1,000km on it the last few months and still get a great buzz from letting it climb hills for me *and* I can pedal whenever I want - forget the Segway, build on known tech. I say.