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How Much Do You Pay to Host Your Website?

DosGusanos asks: "I was curious how much people around the U.S. and around the world pay for hosting. Obviously size in cabinets/rack units/square feet, included features such as bandwidth, UPS/generator, management, etc. factor in. The configuration I am particularly interested in is three machines, one www, one search, and one database. The machines would be hooked up to a T1 and networked to one another over Ethernet. Anyone paying for colo or hosting in this same ballpark? How happy/upset are you with your provider?"

42 of 577 comments (clear)

  1. Rackspace by corz · · Score: 3, Informative

    "How happy/upset are you with your provider?"

    Two words: Rackspace Rules

    1. Re:Rackspace by Amazing+Quantum+Man · · Score: 4, Informative

      Isn't Rackspace blacklisted for being host to a bunch of spamhausen?

      Politech got blacklisted several times.

      --
      Fascism starts when the efficiency of the government becomes more important than the rights of the people.
    2. Re:Rackspace by sartin · · Score: 2, Informative

      Rackspace does indeed rule. I run a machine for a non-profit called Knowbility, that hosts about 30 other non-profits. Rackspace is on the pricey side (which bothered me less when they were donating service in-kind, but is an impact on our budget now), but the support and uptime have been excellent. Every support call I've ever made, even the ones that were due to being moderately clueless (I picked up the site on short notice for a non-profit), has been solved rapidly and completely. Every question gets a complete answer on the first try. No ticket gets closed until I agree that the problem is solved.

      We were running a remote event in California that involved building web sites that we were hosting at rackspace. While setting up the hosting late on a Friday night, one of our people managed to hose our VNC so we could no longer get in and also mess up the virtual hosting. Rackspace support walked us through fixing it so we could complete the competition without any major hassles.

      Our current plan is to continue hosting there and convert our Windows server to Linux. Their charge for a basic Linux box is US$230/month with 30 GB (overage is US$3.50/GB).

    3. Re:Rackspace by Darth+Maul · · Score: 5, Informative

      I have three servers at Rackspace with the Private Net between them. They really are amazing. Service is actually *service* and they truly care about customers. It's amazing, and I'm more cynical than most people, but Rackspace truly impresses me.

      My web pages are not just static HTML, either. This site serves an hour-long interactive training course that certifies over 3000 people a day. And the servers have been working perfectly. In fact, one of my three machines there has an uptime of 355 days (tomorrow is a whole year!!!). They're all running Linux, of course.

      --
      --- witty signature
    4. Re:Rackspace by KC7GR · · Score: 5, Informative

      There's one little thing about Rackspace that they, of course, neglect to tell you; They're a spammer nest.

      Rackspace has a long history of being apathetic at best to spamvertized sites, despite their anti-spam Terms of Service. As of 3-Dec-02, they're still hosting at least 20 or so spammers, and chunks of their netspace may still be listed on SPEWS.

      Cheap or not, good customer service or not, I would be very wary about selecting Rackspace for any sort of hosting.

      --

      Bruce Lane, KC7GR,

      Blue Feather Technologies

    5. Re:Rackspace by Graelin · · Score: 4, Informative

      ** This is a plug, I admit it, I love Rackspace **

      Rackspace rules them all. We've been with them for over two years now and I don't believe we will ever leave them. We've done our shopping, but compare Rackspace to any of the others and you'll realize something - these guys REALLY know what they're doing.

      We will be at 9 servers with them in a couple of days (just added 3 more). We use just under 1.5TB of bandwidth every month. At this level of usage, we get it for $2/GB. That is certainly not bad. Given that their network has never had an unexpected outage (not that I can remember at least) I feel it's very justified.

      The folks there _really_ know what they're doing. The sales guys don't try to be technical guys, the sales engineers are on the ball. The tech support folks can solve a lot of the problems right there but when the shit hits the fan they'll send you straight to the guy in the data-center. I've spoken to one of the founders (something technical, don't remember what) and I didn't even ask for him, they just conferenced him in.

      We've been in some pretty bad spots before (lost most of a RAID 5 array once) and they've pulled us out of the gutters.

      I've had security folks tell me the Rackspace network is very secure. But I cannot personally confirm this.

      We're not a big customer of theirs by no means. We're TINY. I know they've got some very large contracts but they really do care about us. The
      little guys.

      I could easily go on for hours here so I will stop now. If you can afford it, get Rackspace. You will not be sorry.

  2. "Free" hosting... by `Sean · · Score: 3, Informative

    I get DSL through Speakeasy and they allow hosting of Web sites. I pay $160/month for 4 static IPs and 768Kbps SDSL. Medium speed hosting and I host dozens of Web sites off my connection. Great deal!

    1. Re:"Free" hosting... by Tyrian · · Score: 2, Informative

      I'd also like to second Speakeasy as a cost-effective solution. My friend has our geekhouse server in our closet from Speakeasy, they sent a very knowledgable guy out to do the install, have been helpful whenever we've needed it and had extremely little downtime.

      The 1100Kbps up/down connection we have runs about 350$ a month, which is less than half that of any T1 connection in the area. When I spoke to a guy at bandwith.com he said the best he could do for a simalar price was a 384Kbps dedicated connection. Our pings stay under 20 ms to most sites, and if you host a few pages, then you'll easily be able to recoop the costs of the connection.

      The only potential snag you may run into is that they may try to route your packets through a far-away place; for us the packets were originally travelling from LA through Seattle, back to LA (sounds like a UPS shipping route) making latency a bit of an issue. We paid them a bit extra to move our traffic only through a LA server, but even with this additional cost, its still much cheaper than any alternative we've seen.

  3. HostBaby plug by turnstyle · · Score: 2, Informative
    The guys behind CDBaby have a hosting service, HostBaby. It's mostly geared toward musicians.

    It's $20/month for 200MB, no set up and the first month is free. I know about them because their service works with Andromeda.

    They're good guys.

    --
    Here's what I do: Bitty Browser & Andromeda
  4. T1 and local hosting by Kneht · · Score: 2, Informative

    At my last job, we had similar to what you're looking for and paid $895 w/ 2 year contract. It was just outside a small city, and location can change price a lot. It was nice having our servers locally, and we got good service too!

    --
    "Are you on some kind of medication?"
    "No"
    "Well, you should be."

    --Bean

  5. Rack Shack by Anonymous Coward · · Score: 1, Informative

    Rack Shack (http://www.rackshack.net/) has always provided us with excellent prices and friendly support. They even helped us do load balancing on a sunday night in the early AM prior to big launch. I highly recommend them.

    And no - I don't work for them...

    1. Re:Rack Shack by Anonymous Coward · · Score: 1, Informative

      Rack Shack has always provided us with excellent prices and friendly support

      My experiences with Rack Shack haven't been so good.. I don't deal with them directly, but I do work for people who do, and have heard horror stories..

      Before I started dealing with them, a customer got their box (which they bought from Rackshack, and Rackshack is under contract to admin) rooted - Rackshack was most UNhelpful in getting the machine up and running again (even though they were paid for it) - the guy's site (e-commerce) was down for almost a week - they had to hire me to come in and get things set up correctly.

      After I got the machine running properly, I did an audit on the box, and I found that Apache was compiled with OpenSSL v0.96b (the one with the buffer overflow in it.) I asked Rackshack if the version reported was correct, or if they had patched the file manually and not bumped the version number (which I've seen a number of times.) Rackshack's answer was that everything had been updated to the latest version.

      A month later the box got infected by Slapper.

      So Rackshack reset the machine again (they were only down for 3 days this time), and (again) they claim that the box is up-to-date, even though it still reports the bad version number. I emailed their tech support again, and this time I didn't recieve any reply at all.

      I certainly wouldn't call ignoring a customer's questions to be "friendly support."

    2. Re:Rack Shack by Xunker · · Score: 2, Informative

      I have 4 machines with Rackshack, and I've been mostly happy with them.. except for one of the machines being buggy and having the refuse to believe me until they checked and found the IDE cable not seated properly.

      They give you tonnes of bandwidth (400GB per machine), too. Roughly 150kbps (a T1 basically).

      They do load balancing? No way, I was told they didn't, because I could really use it!

      --
      Hilary Rosen's speech was about her love of money and her desire to roll around naked in a pile of money.
    3. Re:Rack Shack by tdemark · · Score: 2, Informative

      I'll second the RackShack notion.

      I rent two (2) 1.3 GHz Athlons with 512M RAM and 40 GB IDE drives for a total of $200/mo. That comes with 400 GB of traffic per machine (averages out about a 100% utilized T1 throughout the month).

      The machines have different functions, and rsync allows them to mirror each other. Either machine can take over the duties of the other in case of failure.

  6. Small businesses with Real People Support by dagg · · Score: 3, Informative
    I'm paying a smallish company about $160 a year for a shared server. That includes the use of Ftp, Apache, and MySQL. That includes 300 Megs of disk space and 7500 Megs of transfer per month. I've never had any noticeable down-time... and all of my questions have been answered within about 8 hours. I am extremely happy with the use of my $160.

    Check out epinions.com for other people's opinions on hosting providers.

    --
    Your Sex
    --
    Sex - Find It
  7. Three machines for a dual T1 ? by tempmpi · · Score: 3, Informative

    If you only want to use a shared dual T1, I don't think you need three machines. One good machine with a better internet connection would be a much better configuration for most applications. Space is expensive at most hosters.

    --
    Jan
  8. This may seem obvious by martissimo · · Score: 5, Informative

    but, Webhostingtalk's website is basically a forum with user reviews, recommendations, and gripes dedicated to exactly the questions you seek answers too ;)

  9. ServePath has been GREAT! by Anonymous Coward · · Score: 2, Informative

    I've been using ServePath (www.servepath.com)

    I have a couple of dedicated servers with them and their prices are great. They have UPS/Generator, and I can even remotely power cycle my box with a web site. They have a cool site too that tells me how much transfer I've used and that good stuff.

    They're located in SanFran too, so they're pretty well connected. I heard that's like the best place in the US to host a box.

    I'd recommend them to anyone. They do colo's too.

    I know I'm happy when I have a 140+ day uptime.

    Later.

  10. Beware of Rip-Offs... by redink1 · · Score: 5, Informative
    While I tried to find a new host a month or so ago, I stumbled upon Your Host Sucks and the WebHostingTalk Forums. Both are excellent for finding out if a potential host is worth the bother of going through... I saw quite a few horror stories while browsing around. For example, I think FeaturePrice said a failed router was an 'act of god', and therefore the down-time didn't fall under their uptime guarantee. Yeah. God smited their router... try proving that in court.

    Also, the WebHostingTalk forums have a dedicated forum subsection for having companies compete over you... it was somewhat amusing when I did so. I got like 5 responses within an hour, plus 5 or so e-mails. But then I realized that the bandwidth I'd require was much greater than I anticipated (or could afford), so I edited my post saying something like that. And they're still e-mailing me. Like once a week...

  11. There are a couple ways to look at this... by arglesnaf · · Score: 2, Informative

    This pricing is common to Cleveland, and may have since come down. I havn't been consulting for two years, but this was a very good a price competitive solution for most of my customers.

    $300 a month, one tile, unlimited power, T3 connectivity. You provide the UPS, Rack, and Servers, they provide a chair and an ashtray. Works for me, and you can sublease the rack space.

  12. Hurricane Electric, Baby by ShotgunEd · · Score: 5, Informative

    The same guys who host php.net and mysql.com mirrors have an absolutely amazing deal for website hosting. Ten bucks a month for full Unix development environment (with javac, gcc, crontab, and all that stuff), a real shell account, and a sweet webserver setup: PHP, MySQL, cgi-bin (with Perl and Tcl), anonymous FTP, SSL, and a whole mess of POP features. Plus, they have onsite UPS/generator, a gigabit backbone, and lots of other hardware goodies.

    Running your own server loads of fun, don't get me wrong, but $10 a month for all this stuff seems worth it. Unless you really have money to burn, it's impossible to the same kind of performance out of your own server... Do you think Verizon will run a gigabit backone and Hubble power connector to my house for $10?

    Hurricane Electric http://www.he.net/

    1. Re:Hurricane Electric, Baby by spazoid12 · · Score: 2, Informative

      I use HE for two sites now. One at the $10/mo level, another at the $25/mo level. There aren't any huge issues to complain about, but over the years I've collected a very large number of semi-weekly hassles that add up to real annoyances. This ranges from very minor details (like their unwillingness to set asp_tags to true and require you do it on a per-directory basis with .htaccess) to more annoying things (like their *really* stupid way of administering the multiple POP boxes). The big deal is that the tech support is *very* weak. Extremely weak. The people truly do not care. Maybe if you get a dedicated server or two, but they cheese you on the virtual hosts big time. From time to time (like everyone) they have performance issues and even down time, but I've been noticing (and logging) a big increase in recent months. I first learned about HE from co-workers when I was at www.go2net.com, and only 1 other is still with them (all leaving for similar complaints of downtime). The rest have all gone to pair.com for hosting. I haven't looked into Pair yet but suspect I'll move over soon. So that's all about performance and such...but there's the ethical side, too. I've been seeing more and more stories linking HE to various spam operations. I, for one, don't need to give my hosting dollars to a service that is furthering the spam problem (that is, if it's true...although I don't intend to research this because there are enough other reasons to leave HE).

    2. Re:Hurricane Electric, Baby by draziw · · Score: 2, Informative

      No - for $9.95 a month you get 2.5GB (GigaBytes of traffic). For $25 a month, you get 25 GB of traffic.

    3. Re:Hurricane Electric, Baby by Longing · · Score: 2, Informative

      I have colo service with he.net. We pay roughly $29/U/Month for 12U and something like 384Kbps sustained, burstable to 10Mb/s, but they only count 95%ile, so you can get away with using lots more. Just don't get /.ed :)

      We is a half dozen computer geek friends with various 1U and 2U servers in the rack.

      If you want and/or need your own dedicated server (I do), find some friends and get in on a colo together.

      Cheers!

  13. Re:Work == lots of bandwidth by Courageous · · Score: 5, Informative

    You've just advised people to engage in a behavior which can justify their termination. Did you know that?

    Just curious.

    C//

  14. Another Web hosting rating service . . . by angle_slam · · Score: 2, Informative

    Another web hosting rating service is Web Hosting Ratings.

  15. JohnCompanies - Collocation Services - SWEET by Desus · · Score: 5, Informative

    I don't usually post but I'm very satisfied with my Johncompanies FreeBSD Box

    I pay $65 / Month
    - root on your own server
    - Full FreeBSD Filesystem
    - 2 gigabytes disk space
    - 40 Gigs transfer / Month
    - Firewall access
    - Unlimited tech support
    - We supply the hardware

    I'm currently running a very kickass apache box with an incredible uptime (they've been down once and they weren't really down, just a network problem, 90% of my customers were able to still reach the sites)

    I'm hosting over 30 domains on there, not low bandwidth either. And I'm probably going to be buying more boxes to setup a web serving cluster as the number of users increases

    The support is fast fast fast. I get replies in less than 5 minutes in some cases.

    http://www.johncompanies.com/

  16. Re:hmmm by Gyorg_Lavode · · Score: 2, Informative

    Most of the message boards I know lock threads around 300 posts and start a new thread to cut down on the effect on the server and the chance of corruption of the database. This thread was over 40 times that big. I have seen multiple ezboard threads with a couple thousand posts that have not had any trouble. EZBoard's software does an excellent job at handling large threads.

    --
    I do security
  17. how to buy a dedicated by pretzel_logic · · Score: 5, Informative

    ask the sales team a few questions:

    Ask how many internet connections they have and what speed with each one.

    Ask how many NIC cards will be in your machine.

    Ask what your max Mbps is

    (This always gets you put on hold) Ask what the machines bus speed is

    Ask if RAM upgrades/HD additions are priced per month or if there is a one time fee.

    Ask if they will search your box for illegal materials. (you be surprised how many said yes) That means you are not the only one with root. so throw them out of the list.

    Ask if you get unlimited users accounts. (dell host caps you at 100 pops) thats not full service!

    Ask what the minimum billing is for support. some have 30 min some have 1 hr.

    Ask if they use a in house linux distribution.

    Ask if they offer security bullitens and offer links to patches.

    call there tech support before you sign up and tell them you are a customer. (play the dumb blonde) see how they treat you.

    Ask your salesman for their cellphone. (that gets some laughs)

    Look up the server companies IP block then hit em on ARIN and see if they own a substantial block or if they own one at all!!

    Ask if you are your own dns or if you have to use theirs.

    Ask if your on a virtual dedicated.

    Ask what the levels of discount are per GIG over allocation.

    Ask who owns them

    Ask about offsite back ups storage., how far away is it?

    Ask if you are allowed on their property

    Ask the price of additional IPS

    Ask if you can tour the facility

    Ask if you can ethernet multiple boxes to bypass bandwidth fees.

    Ask if you can host adult sites

    Ask if your machine has a control panel that support insists you use. (cobalt!!! ahhhh!!!)

    ask how long they have had a business license.

    and last, ask about the spam policies and what they consider spam and what the fine is per message.

    that should help with the fodder ;)

    --

    pretzel_logic
    1. Re:how to buy a dedicated by giminy · · Score: 4, Informative

      Ask if they will search your box for illegal materials. (you be surprised how many said yes) That means you are not the only one with root. so throw them out of the list.

      You present a lot of great questions, but remember: A -> B != ~A -> ~B. They might have root on your box even if they don't search it. So better be anal and just ask them if they'll be logging into your box ever.

      --
      The Right Reverend K. Reid Wightman,
  18. For people looking for budget hosting: by uigrad_2000 · · Score: 3, Informative
    bsdwebhosting.net has cheap rates:
    $2/GB traffic
    $.50/GB/day storage
    $.15/minute CPU time (for scripts)

    It's easy to track your usage through their website, and create multiple accounts with different privilidges. For any site with less than 100 visitors a day, this is perfect, because there's no monthly charge. I've maintained my church's website for 6 months there, and haven't exceeded $.15 yet.

    nearlyfreespeech.com is cheaper, but they don't allow ssh (or telnet) access. This is a big downside for those of us who enjoy unix because of it's user interface ;)

    Unfortunately, I can't help you if you need more bandwith than those guys can give. Good luck!

    --
    Free unix account: freeshell.org
  19. For a side-by-side comparison.... by uigrad_2000 · · Score: 5, Informative
    use www.hostsearch.com

    Find one that looks adequate for your needs, then ask about it on webhostingtalk.com, to make sure it's reputable.

    --
    Free unix account: freeshell.org
  20. Re:Speakeasy.net Sucks by Tyrian · · Score: 2, Informative

    While your experience sounds pretty negative, most people have very positive experiences with them -- check out their ratings on DSLreports. The Cream of the Crop for DSL providers.

  21. Re:ServerBeach by Ian+Bicking · · Score: 4, Informative
    I'm using SmartHosting, which I imagine is a similar ($100/mo), though ServerBeach sounds like they give you more. One nice thing, I was able to have any OS, so I could get Debian. They installed the base system, and then I customized it for my needs remotely.

    Support also sounds about the same. Which would be fine, except I had a bad experience with them when they gave me a server with a bad hard drive. Bad hardware happens sometimes -- but they denied the problem and tried to blame it on me for quite a while, which shouldn't happen.

    But most of the time I don't need them to do anything, and everything works well.

  22. zero for over 2 years. by slugstone · · Score: 2, Informative

    I just happen to work for a web hosting company.

    http://rhyton.com

    It is great. You can do virtual web hosting yourself. You can connect with ssh. Perl, mysql, and sendmail are all installed. You can even configure them for your needs.

  23. canada web hosting by CEHT · · Score: 2, Informative

    I'm paying a company at Ottawa, Ontario for about $10 CDN / month. I got the shared server Linux package with ftp, apache, mysql, php, pop3, smtp, and other admin features. 90MB storage, 5GB traffic, max 20 POP3 email boxes.

    They also offer 200MB storage, 10GB traffic, 40 mail boxes, etc. for about $13 CDN.

    --

    ============
    Mathematics will always come back to hunt you down, in so many ways

  24. Re:Did you mean Gb/mo!? by Blkdeath · · Score: 2, Informative
    I'm having trouble beliving anyone would pay $800 per megabyte per month!
    Since you normally don't post sarcastically, I'm assuming this is just a small mis-conception on your part.

    Mb stands for Mega Bit, which is usually indicative of bandwidth, not bytes transferred. $800/Month/Mb is about accurate, considering the price of a T1 is somewhere around that mark for 1.5Mbit right now.

    The subject on your response would indicate Giga Bit per Month, which costs significantly more than $800, let me tell you.

    --
    BD Phone Home!

    Shameless plug. Like you weren't expecting it.

  25. Re:eryxma.com by Moonshadow · · Score: 2, Informative

    I've been through the Eryxma route, too. I got the impression that they were kinda a 1- or 2-man shop, and there were some rumors on webhosting boards about them being less than legit. Nothing substantiated, but it was enough to make me shy away from them.

    I'm using phpwebhosting.com now, and couldn't be happier. They're a great solution if you can't afford Rachshack or whatever. The site in my sig is hosted with them, actually. Nice and fast, great support, geek-friendly, the works :)

  26. All Muslims Are Terrorists!!! by Anonymous Coward · · Score: 1, Informative

    Palestinians are Terrorists Too!

    Muhammad was a Terrorist and so are All Muslims!!

  27. Hurricane Electric, $200/month colo by markwelch · · Score: 3, Informative
    I was paying $200 per month to colocate a server for 11 months, ending in September. I was quite happy, but decided that the server's low usage (way below 128K at the 95th percentile) and dwindling revenue (now under $500 per month and still declining) could be served with a DSL connection. (With my web revenue shriveling, I decided to replace the combined cost of colo plus cable modem, $250, with a single business-DSL line (with dedicated IP address) for $68 per month.

    When I first signed up with HE.net, the $200 rate was for 1U or 2U of rack space, but I'm quite sure they sent me a card more recently quoting the same rate for 4U of space. I think they offered a half-rack for a really good price (maybe $400 per month?). Their rates might be cheaper now, or they may have different specials. You didn't say what size or shape your three servers are, so I have no idea whether your equipment could fit in 3U of space, or might need 12U or even as much as 21U. (A rack unit, or RU, is 1.75 inches vertically, by something like 26x39 width and depth, sorry I don't have the actual dimensions handy.)

    They provide all the features of a good colo facility: enclosed, locked racks (so someone servicing a machine in another rack can't knock out your cables, as sometimes happened with other colo providers I used); 24/7 staffing and access if needed; UPS and air conditioning; staff that will power-cycle your server at no charge, and they even hooked up a monitor and keyboard to see what was wrong when my server's power supply failed, and they didn't charge extra for that. I think they also have the fancy oxygen-reducing and fire-suppressing equipment.

    I was extremely happy with Hurricane Electric, by far the best of my three experiences with colocating a server in the area. They have facilities in San Jose and Fremont, California.

    Beware: When I was shopping for colo services, I often found that the salesman's claims were not honored in the contract or in practice. One colo provider told me for THREE months that my outages were not their fault, then when I spent money and proved they were at fault, they agreed and allowed me to terminate my contract, but wouldn't make good on any promises (thankfully I did not sue, since they filed for bankruptcy several months later).

    In some cases, you may be promised 24/7 access, but when you need access at 2am you find out that there is no staff from midnight to 8am and the on-call tech just refuses to come out because he's really tired and you're not an important customer. Or they promise redundant internet connections from multiple backbone providers, but they are connected to those providers through a single Pacific Bell T1 line (e.g. they had one T1 line that connected to a facility served by multiple backbone providers, but if the T1 line is lost, your connection is lost). And of course, with the domino of bankruptcies of colo providers, many facilities close with only a week's warning, and sometimes a facility may be closed and your equipment disconnected and shipped to another facility without your knowledge -- so your server is offline for several days, and then when you want to pick it up from San Jose, you find out it was shipped to Virginia.

    Read the fine print in your contract.

    --
    -- http://www.MarkWelch.com/ Pleasanton California
  28. 100$ @ Fatcow by BenTheDewpendent · · Score: 2, Informative
    fatcow is my host.
    100$ a year covers
    • 100MB diskspace
    • 100 e-mail addresses with unlimited aliases.
    • 5gb Transfer per month
    • MySQL*
    • PHP
    • PERL
    • cgi-bin
    • etc..*

    * some stuff takes an additional 10$ onetime setup fees.
  29. My take on Pair and Fatcow by Call+Me+Black+Cloud · · Score: 3, Informative

    Pair rocks. I've used it for years. They're rock solid, great customer support, and cheap. I recommend Pair to everyone looking for a domain. I also use Fatcow for one domain. Nice perks for $99/year, but the servers could be faster. Sometimes web response is slow, as is checking mail.