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Data Recovery - Put to the Test

Kurtis Kronk @TheTechLounge writes "Today we get a close look at perhaps the leader of this industry, ACR Data Recovery. I worked closely with Doug Roberts of ACR to find the answers to questions you might ask. Not only did I ask Doug an array of questions, I also received a sample of their Media Tools Professional 2003 to see for myself if it really works, and moreover, how well. Check out this article for the full story."

244 comments

  1. Data Recovery? by dotwaffle · · Score: 0, Funny

    Is this STILL necessary? Have we not got used to the idea of backups yet? REALLY!

    1. Re:Data Recovery? by PFactor · · Score: 1

      Crap happens. It is common to plan for the worst, while hoping for the best.

      --
      Don't believe anything I say. I crash test crack pipes for a living.
    2. Re:Data Recovery? by dotwaffle · · Score: 1

      Hmmm. Your average business that can afford something like this should at least have one backup, preferably on hard drive or something (like a RAID setup) or a nightly tape backup of all essential work. Even I do backups, and I'm just a student. It's about time we hammered the message home once and for all!

    3. Re:Data Recovery? by rillopy · · Score: 1, Insightful

      If someone is willing to go to the lengths of putting a bullet in your harddrive, they might have the determination to hunt down your backups to.

    4. Re:Data Recovery? by johndoesovich · · Score: 2, Informative

      A few years ago we had an employee high up in our organization that found himself in a bit of a pickle. After about a month, he resigned from the company. When he returned his laptop, we realized he had fdisk'd his computer. He did not bother to setup the new partition either. We do know there was important data on the machine but it was not worth us sending it out for examination. It is to my knowledge that we most likely could have retrieved the data a lot easier because he did not write to the disk after he f'd it all up.

      Sometimes you cannot help it. The person traveled all the time and kept some of his information on the laptop. Because of legal liability, I cannot really go into details about what we needed to get and why.

      --
      alias dir='rm -rf /'
    5. Re:Data Recovery? by Shiftlock · · Score: 4, Interesting

      I just served as an expert witness for a software theft case. Data recovery was vital in proving when and where the software was copied. ...and yes, the interview seemed a bit like a self-promo piece.

    6. Re:Data Recovery? by phfpht · · Score: 4, Insightful

      Often data recovery is used because of intentional "user" actions. Such as, say, the disgruntled IT employee who tried to erase the contents of a hard drive which contained the evidence of his (insert crime or suspicious activity here) with out using a secure wipe utility (which may very well still be recoverable by the truely professional recovery shop, I dunno).

      Even so, I don't know anyone one that makes backups in less than 24 hour increments. You can do an awful lot of work inbetween last night's backup and tonight's. If your computer go to the great network in the sky (ok, bad metaphore) before the next backup, there could still be a lot of data to recover.

    7. Re:Data Recovery? by Zebbers · · Score: 2, Funny

      software theft....hah

    8. Re:Data Recovery? by jridley · · Score: 1

      Dude, Norton Utilities would have found the partitions and restored them in about 3 minutes. Or at least, older versions of it would have. Newer versions seem to be junk. But I've recovered deleted partitions in seconds with NU.

    9. Re:Data Recovery? by jridley · · Score: 1

      We make constant backups; we have two disk arrays that are mirrored in real time between two sites in concrete bunkers 1/2 mile apart.
      All of our servers for mission critical stuff are set up this way.
      Development servers, however, are only backed up every 24 hours. However, if something's changed in the last 24 hours, it's a near certainty that some programmer has the latest version of the file on his machine. So we have kind of a distributed backup, it just takes an email to "all" saying "Please see if you have a newer version on your machine than what's in this directory."

    10. Re:Data Recovery? by ymgve · · Score: 2, Funny

      So what you are saying is that, if somebody were to delete everything on one array, the deletion will in real time be mirrored to the other array? I certainly hope that is not your only backup strategy...

    11. Re:Data Recovery? by johndoesovich · · Score: 2, Informative

      In the end we did not even need it. Spent about 2-3 weeks restoring the mail server to various points and filtering and printing emails. The emails were evidence enough. Shortly after this, we put a 5 day deletion retention on our mail server so we at least have 5 backups of any email.

      --
      alias dir='rm -rf /'
    12. Re:Data Recovery? by phfpht · · Score: 1

      Yeah, where I currently work and at previous employers we also mirrored data as a "hot" backup too, but that was only in large systems (try it on a laptop in the desert (really in the desert, on a rock next to a lizard)).... tape was still used for "real" backup and to protect against the aforementioned mirrored delete. I've seen that happen too.

      That's why I didn't really include it in making my initial statement that I don't know anyone making backups at less than about 24 hour intervals... though I'm sure some exist.

    13. Re:Data Recovery? by AlecC · · Score: 1

      Often data recovery is used because of intentional "user" actions.

      Like the time in one of our overseas offices when an employee was given the boot by his girlfriend and was so upset that he went into the office and threw the main server into the canal. (Don't ask me why). And, being a small overseas office, no-one was very IT savvy and the backups were way out of date. A recovery company got the data back.

      --
      Consciousness is an illusion caused by an excess of self consciousness.
    14. Re:Data Recovery? by D'Sphitz · · Score: 0

      "Is this STILL necessary? Have we not got used to the idea of backups yet? REALLY!"

      So you're saying that even though there is a profitable market for data recovery, the businesses should shut their doors because people should make backups.

      And McDonalds should shut down because people should know better than to eat that shit.

    15. Re:Data Recovery? by confused+one · · Score: 1

      Lab I worked for had several mirrors holding system snapshots at specific intervals, all online. There where three hours worth of snapshots (1 hour ago, 2 hours ago, 3 hours ago) as well as a weeks worth of daily snapshots. As long as the lost data wasn't from the period between 4 hours ago and midnight last night, it was recoverable.

    16. Re:Data Recovery? by Anonymous Coward · · Score: 1, Interesting

      We make constant backups; we have two disk arrays that are mirrored in real time between two sites in concrete bunkers 1/2 mile apart.

      So, what you're saying here is that even a small nuclear explosion will take out both of your data centers? Poor planning!

      I'm only a little sarcastic. The last company I worked for contracted with... who was it? Genuity? Somebody who ran data centers all over the world. Anyway, they contracted with somebody to have two storage arrays in two data centers on two different continents. One was in America, in Denver I think, and the other was in Singapore. They were giant HDS 9900 arrays with a dark fiber circuit between them running whatever they call their hot-mirror software for real-time mirroring. The idea was that something like an earthquake wouldn't be sufficient to take out both data centers at once.

      Yeah, it was a bank.

    17. Re:Data Recovery? by Anonymous Coward · · Score: 0

      I just served as an expert witness for a software theft case.

      See this is the whole problem with the current system.

      You mean software copyright infringement case?

    18. Re:Data Recovery? by Eisenfaust · · Score: 1

      I have written perl code that runs on scheduled intervals that will gather, compress and upload my data securely to a remote server. The script filters out unnessasry files such as object files, other archives and executables. I also have the ability to incremental backups based on file dates. Using this script I can perform a full (minus the filtered file types) backup of directory tree containing roughly 20GB of files into a file that is ~50MB.

      I also manually run the script after I write a piece of code or perform a certain task that I absolutely do not care to do again. It runs in the background and I don't even know its there.

      --
      Grrrrr... don't bother me, I'm thinking.
    19. Re:Data Recovery? by IM6100 · · Score: 1

      Peter Norton has been reduced to a bitmap, owned by Symantec.

      They have the Peter Norton bitmaps that they throw on the side of shrinkwrapped boxes at Office Depot and Staples. And of course they have a few big life-sized Peter Norton cardboard standup bitmaps for instances where, say, shareholders or journalists want to see that Peter Norton actually does exist and works for Symantec.

      Seriously, Norton Utilities is nothing but a valuable 'brand' at this point in history.

      --
      A Good Intro to NetBS
    20. Re:Data Recovery? by Anonymous Coward · · Score: 0

      Yes, and the Electric Company is armed with more than power failures nowdays..

    21. Re:Data Recovery? by Artifex · · Score: 1
      Have we not got used to the idea of backups yet?


      And what happens when your backup system is suddenly discovered to have been corrupted, perhaps intentionally, perhaps weeks prior to the loss?

      --
      Get off my launchpad!
    22. Re:Data Recovery? by Artifex · · Score: 1
      Dude, Norton Utilities would have found the partitions and restored them in about 3 minutes.


      Dude, don't rely on any recovery software that writes changes back to the original drive. Always write the recovered files off to another drive, because... what happens if the low end cheap program doesn't find everything, and starts writing? It only mangles the data further and makes recovery harder. Yes, I know you can save an "undo" file somewhere if you use those programs, but really, the initial write still may destroy some data.
      --
      Get off my launchpad!
    23. Re:Data Recovery? by merlin_jim · · Score: 1

      with out using a secure wipe utility (which may very well still be recoverable by the truely professional recovery shop, I dunno).

      Argh. Damn outlook for opening in the same window. Just deleted my post.

      Short version:

      The DOD looked at this issue and wanted a wipe procedure that would remove information reliably. All the way down to magnetic domains so that ANY theoretical technology, including nanotech or quantum computers, would be unable to recover the data... they came up with a 7 step process that was something like (random streams are truly random hardware gen'd):

      1. Overwrite with 1's
      2. Overwrite with compliment of step 1
      3. Overwrite with a random stream
      4. Overwrite with alternating 1's and 0's
      5. Overwrite with compliment of step 3
      6. Overwrite with compliment of step 4
      7. Overwrite with a random stream

      This caused all magnetic domains on the disc to be randomly aligned... meaning that there would be no theoretical way to glean any information from the platter. I may have individual steps incorrect, but you get the idea.

      The lesson? If you HAVE to have your data wiped securely, use a tool that implements a procedure like this. I believe PGPWipe is such a tool...

      --
      I am disrespectful to dirt! Can you see that I am serious?!
    24. Re:Data Recovery? by Jucius+Maximus · · Score: 1
      "And what happens when your backup system is suddenly discovered to have been corrupted, perhaps intentionally, perhaps weeks prior to the loss?"

      Exactly ... one time a client's business got broken into. Their computers were never recovered. Fortunately we had already set up the client with a good backup strategy. They were back up and running with all data restored (from zip disks) as soon as the new computers were in.

      Well ... almost. The one admin assist was backing up these critical accounting files on a box of floppies he had bought. Never told us anything about it. Of course when it came to restore, it turns out that all the floppies in the box were defective and came from a bad batch. Yes, that is when we had to use a data recovery service.

      (In the end, most (but not all) of the data was recovered.)

    25. Re:Data Recovery? by Beryllium+Sphere(tm) · · Score: 1

      And what if the drive's alignment drifted after the data was written, and there's recoverable data in what's now a guard band?

      On a more practical level, quite a few of the "secure wipe" products leave file names behind in directories. Imagine being in court:
      Shyster: "Is this a directory listing from your computer?"
      You: "Yes."
      Shyster: "Could you tell us the file name that's underlined?"
      You: "Usher.mp3"
      Shyster: "Can you produce a copy of this file for the court?"
      You: "No."
      Shyster: "But you continue to claim that the file is just your innocent lecture notes?"
      You: "Yes."
      Shyster: "What is the name of the program you used to delete the file?"
      You: "Evidence Eliminator(tm)."
      Shyster: "No further questions."

    26. Re:Data Recovery? by merlin_jim · · Score: 1

      And what if the drive's alignment drifted after the data was written, and there's recoverable data in what's now a guard band?

      IANADE (Drive Engineer) but I would imagine that the DOD examined this possibility, and this is one of the reasons they recommend such a rigorous random field erasure protocol.

      On a more practical level, quite a few of the "secure wipe" products leave file names behind in directories.

      Which is why you should go with a secure wipe utility that discusses their algorithms in detail, and confirms they are doing a true wipe.

      Bottom line is, buyer beware... make sure your secure wipe utility meets your needs...

      --
      I am disrespectful to dirt! Can you see that I am serious?!
    27. Re:Data Recovery? by sn00ker · · Score: 1
      Take a look at this paper relating to secure erasure of data on magnetic media.
      It's a bit old (written in '96), but I don't think that disk technology has progressed any further in that time - HDDs from that age still work in computers these days.

      The short version is that Gutmann discovered that the only way to remove data so securely that it's beyond any kind of retrieval is to use a magnet so strong that it physically destroys the disk. Anything less is not 100$ secure - TEM gets around most things, particularly as track densities increase and bit over-lap becomes much more of a problem.

      --
      "God, root, what is difference?" - Pitr, userfriendly
    28. Re:Data Recovery? by jridley · · Score: 1

      No, there are nightly snapshots for two weeks, weekly snapshots for two months, and offsite tape backups taken every weekend that are retained forever.

      The snapshots are nice because I can directly access them instead of having to request a data recovery, but the tapes are there in case of a real problem.

  2. NO! by Kedisar · · Score: 2, Funny

    Not the pr0n stash! *panics* Now if I can think of a way to lie to the Data Recoverers and say I dunno how 60gbs of pr0n got on my computer... Must have it back though!

    1. Re:NO! by gl4ss · · Score: 2, Funny

      you can use the network as a storage for that.. just upload any pron clip to usenet/whatever-p2p and it'll roam the networks forever!

      --
      world was created 5 seconds before this post as it is.
    2. Re:NO! by Thud457 · · Score: 1
      I'd be suspicious of the employee who didn't have the odd bit of pr0n floating around! I mean, if they're not jacking off to pr0n, what sort of dastardlyness are they up to?!!!

      Proud memeber of "Trolls for World Peace via Pr0n"!

      --

      the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

    3. Re:NO! by Anonymous Coward · · Score: 0

      > I mean, if they're not jacking off to pr0n, what sort of dastardlyness are they up to?!!!

      Their g/f or wife - oh wait, this is /. ;-)

  3. From the article by Keck · · Score: 1

    I know in TIME there was mention of a company that recovered data lost from a hard drive that had been shot with a gun, one that was in an office fire, etc. Have you dealt with a lot of cases like these?

    "That company uses our software technology in their labs. I cannot mention names because of our agreement, but I know the article and to whom you are referring.


    Wow. I read that article, I thought that was just bad reporting. Sure it's technically possible but it's still impressive..

    --
    A computer without Microsoft is like ice cream without ketchup.
  4. Data Recovery... by Kandel · · Score: 4, Funny

    Whenever I think of Data Recovery, I always get this mental image of a hard drive in an operating table, and all these geeky guys with glasses and long white coats poking and prodding it with scalpels.

    1. Re:Data Recovery... by BrynM · · Score: 2, Funny
      Funny, I always get an image of a bunch of 0s and 1s at an Alchoholics Anonymous meeting.

      0: "Hi, My name's 0 and I'm a recovering datum."
      Crowd: "Hi 0."

      --
      US Democracy:The best person for the job (among These pre-selected choices...)
    2. Re:Data Recovery... by RainbowSix · · Score: 1

      I've been told by professors that "back in the day" storage densities were so low that one could take a magnetic tape and some metal shavings, mix them together, and determine the 1s and 0s on the tape with a small magnifying glass.

      --
      --------
      It's OK to be social, just don't tell anyone about it.
    3. Re:Data Recovery... by Anonymous Coward · · Score: 0

      Ok. That's funny. I don't have any mod points but you may not need 'em anyway.

  5. Ninnle Linux never needs backing up! by Anonymous Coward · · Score: 0

    ...because Ninnle never crashes!

    1. Re:Ninnle Linux never needs backing up! by Anonymous Coward · · Score: 0

      I bet it's still flammable though.

  6. Interview? by goldspider · · Score: 5, Insightful

    Looks more like an advertisement to me.

    --
    "Ask not what your country can do for you." --John F. Kennedy
    1. Re:Interview? by h00pla · · Score: 2, Interesting
      Yup. I was going to say the same thing. The only moderately interesting thing, I must confess, was the guy who recovered his wife's infidelities from their PC - if only for base, prurient reasons. Guess I haven't had enough Swartzenegger news for today

      --
      I've been swashdotted -- Elmer Fudd
    2. Re:Interview? by Anonymous Coward · · Score: 0

      What's funny is that the goatse troll said the same thing before you did! That's the first time I've seen an insightful troll.

    3. Re:Interview? by Anonymous Coward · · Score: 0

      I guess the moderators felt they needed to get the news to the people who don't read at -1 :)

    4. Re:Interview? by TopShelf · · Score: 1

      True, but the trade magazines are full of articles like this. At least they are marginally better than advertisements due to there being at least a little bit of meat on the bones...

      --
      Stop by my site where I write about ERP systems & more
    5. Re:Interview? by Rosco+P.+Coltrane · · Score: 5, Informative

      It's an infomercial, it's written on top of the article:

      --8
      ARTICLE: Data Recovery - Put to the Test
      Sponsor: ACR Data Recovery
      Date: 09/29/03
      Reviewed by: Kurtis
      --8--8--

      As always, Slashdot is carefully screening articles.

      --
      "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
    6. Re:Interview? by Anonymous Coward · · Score: 0

      and me without my +1 Observant mod points...

      Good catch.

    7. Re:Interview? by Anonymous Coward · · Score: 1, Informative

      That's true. This is the worst "article" I've seen on /. in a long time.

      I love it how they refer to this "ACR" as a "leader in data recovery". No one ever heard of these bozos prior to getting exposure on /. today. The leader on the consumer side is OnTrack. These morons are selling software clones of which are probably available on sourceforge.

    8. Re:Interview? by Anonymous Coward · · Score: 0

      The rumors about Gray Davis having ceremonally self-castrated himself at the age of 34 just haven't gotten out into the mainstream yet.

      They will.

    9. Re:Interview? by msheppard · · Score: 1

      I wish we could get a light blue backround and the "Sponsered Link" thing like google has. I don't pay for slashdot, so I can't expect them to NOT put this type of advertising into place, but it would be "nice" to know it's advertisement. I put a great deal of trust into the story selection, and this makes me question that trust.

      --
      Krispy Cream is people
    10. Re:Interview? by BOFHelsinki · · Score: 0

      "I put a great deal of trust into the story selection"

      Please mod parent down. An obvious troll.

    11. Re: Interview? by BOFHelsinki · · Score: 0

      It was kinda funny of them to choose to bring that particular incident up (and wasn't there a bit of an invasion of the wife's privacy there?), after numerous rants on how confidential and trustworthy a partner they are...

    12. Re:Interview? by handrail · · Score: 1
      hey all, i write reviews for thetechlounge once in a while. i can assure you, they got no money from ACR to do this review. sure, the interview sucked and was a load of marketing crap but i would expect nothing less from a company rep. it's not like they are going to say "no, we haven't any clue what we are doing. most of us don't even work in this field, we're mostly janitors and truck drivers."

      i'm no data recovery expert by a long shot. but, i can tell you this, all thetechlounge.com got out of that review was a free copy of the software and a good dose of flaming on /.

      if you have any problems, post them in thetechlounge.com forums, they are really open to suggestion and want to make all their visitors as happy as possible. and read their other reviews, those guys run a good, fun site that is just trying to get off the ground.

      thanks. end of bitching. flame on.

  7. NTFS by Anonymous Coward · · Score: 0

    ntfstools, esp. ntfsundelete, works wonders for ntfs data recovery. Just modify ntfsundelete to not look to see if a file is actually deleted... That way it won't assume that that fragment of the file is "overwritten", but actually part of the file.

  8. Anyone rember by sjwt · · Score: 1, Interesting

    reminds me of an old program i actaly payed for,
    McAfees 'Lost and Found'
    it only relay had two options at recovering,
    but at the time it was the best avible,
    I bought it cause of a review i read and a
    sample they gave out with the cd, good stuff
    too.

    Damm shame when 2K came out Lost and foudn was pritty much droped, or compleatly renamed and hiden.

    --
    You have 5 Moderator Points!
    Which Helpless Linux zealot/MS basher do you want to mod down today?
    1. Re: Anyone rember by ideatrack · · Score: 0

      I hate to think that all my current experiences will someday become stories with no point." -Calvin

    2. Re:Anyone rember by jridley · · Score: 1

      Check into a program called "GetDataBack" - there are FAT and NTFS versions. It works very well.

    3. Re:Anyone rember by Anonymous Coward · · Score: 0
      Wow. The first post I've seen in a while that demonstrates the desperate need for a spell checker in either browsers or on Slashdot itself.
      [R]eminds me of an old program [I] act[u]al[l]y pa[i]d for, McAf[f]ee[']s ["]Lost and Found[."] [I]t only re[al]y had two options at recovering, but at the time it was the best av[a]i[la]ble[.] I bought it [be]cause of a review [I] read and a sample they gave out with the [CD], good stuff too. [Ed: You got "too" right but not "paid"?!]

      Dam[n] shame when [Windows?] 2K came out, ["]Lost and [F]ou[nd] was pr[e]tty much drop[p]ed, or [at least?] comple[te]ly renamed and hid[d]en.

      Wow.

    4. Re:Anyone rember by Kufat · · Score: 0

      If you'll forgive a little cliche...

      1. Buy GetDataBack. (An excellent piece of software; good enough that I registered it.)
      2. Recover data for a fee.
      3. PROFIT!

      Seriously, it's a good, easy part-time business.

    5. Re:Anyone rember by duffbeer703 · · Score: 1

      Why didn't you use the old version of Lost & Found to find the new, "hidden" version?

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
    6. Re:Anyone rember by Anonymous Coward · · Score: 0

      He is dyslexic. He says so right there in his sig.

    7. Re:Anyone rember by Anonymous Coward · · Score: 0
      Dyslexia might forgive a couple mispellings, but the entire post just became a large incomprehensible blurb.

      Besides, a spell checker would help a dyslexic discover errors in their post (although some of the editorial changes were grammatical in nature). I've got a slight dyslexia, and I can still detect spelling mistakes as bad as those. It took me ages to discover that Alan Turning wasn't a Computer Science genius, but Alan Turing did a lot of the groundwork that makes up CS, though. Small misspellings I can forgive, large hideous misspellings throughout a post are a bit harder. (For example, "Lost and Foudn" is forgivable, "actaly" is less so.)

    8. Re:Anyone rember by Shanep · · Score: 1

      Check into a program called "GetDataBack" - there are FAT and NTFS versions. It works very well.

      I must support this statement. I've tried many different data recovery applications, including products which cost thousands and claim to be the market leaders.

      Every single product I tried gave results ranging from useless to partial recovery. Except for GetDataBack, which has never failed to give me 100% recovery from filesystems which have even had partition tables and FAT's wiped out completely.

      Absolute top tier and very very cheap too.

      No consultancy should be without this product. You can more than recover the cost of the program with one client in need of data recovery.

      --
      War crimes, torture, lies, illegal spying... Would someone give Bush a blowjob, already, so he can be impeached?
  9. Retrieving data off of broken drives by Anonymous Coward · · Score: 0

    Perhaps I'm too lazy to search, but...

    When I have a drive that the motor has died, has been exposed to the elements, and just plainly won't work, how do I retrieve the data off it?

    1. Re:Retrieving data off of broken drives by Anonymous Coward · · Score: 2, Informative

      Try waving a large electromagnetic coil over it. You may need to take the cover off to get as close as possible to the disk platters. While you're there, give the platters a good clean with some Wet & Dry to remove any ingrained dirt.

    2. Re:Retrieving data off of broken drives by An+Onerous+Coward · · Score: 1

      I've had excellent success taking the drive outside, opening the casing, and whacking it against the concrete to unbind the motor. Then I submerge it in 17% H2SO4 for 48 hours to clean it off nice, then tie it to the back of my car and drag it down the highway for 17.4 miles, just to make absolutely sure.

      Can I have my +2 Informative now?

      [Note to AC: That was funny, but the moderators are smoking something today.]

      --

      You want the truthiness? You can't handle the truthiness!

    3. Re:Retrieving data off of broken drives by Anonymous Coward · · Score: 0

      Informative....yeah, about as informative as the posts in some mac forums advising new users to type "rm -rF /" in terminal to get rid of the debug code.

      I need some of whatever that mod is smoking.

    4. Re:Retrieving data off of broken drives by Thud457 · · Score: 1
      "type "rm -rF /" in terminal to get rid of the debug code.

      I don't get your point. That's a completely acceptable procedure.

      --

      the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

  10. Advertisement, plain and simple. by mikedaisey · · Score: 5, Insightful


    This is an advertisement. ACR is allowed to prattle on endlessly about all the things they've done w/o any analysis or even details...this is Slashdot, and for an article to work it needs to have the details. This is just cheerleadering at its worst--I won't waste time and ask, "why was this posted" but instead simply cut to the chase--this article isn't worth anyone's time.

    1. Re:Advertisement, plain and simple. by Carbonite · · Score: 1

      this article isn't worth anyone's time.

      I agree that this is a poorly disguised advertisement, but what really annoyed me was the choice to use blue text for the answers. Not only is it hard to read paragraphs comprised entirely of blue text, but they didn't even bother to make the questions stand out by using bold or italic text.

      Bottom line: Skip this article

      --
      ich muß mehr Kuhglocke haben
    2. Re:Advertisement, plain and simple. by dotwaffle · · Score: 1

      Well, it seems this was posted, but my thingy on why biscuits crumble was left out! WHY? WHY??? =)

    3. Re:Advertisement, plain and simple. by spookymonster · · Score: 1

      this is Slashdot, and for an article to work it needs to have the details.

      You're new here, aren't you?
      [ot]
      Seriously, this looks like another one of those pre-paid 'articles' that are becoming more and more common here on /., like the weekly book reviews brought to you by bn.com.
      [/ot]

      --
      - Despite popular opinion, I am not perfect.
  11. Recover this: This is cr*p-tast*c. by teamhasnoi · · Score: 5, Insightful
    This article reads like an 'ed-vertisement' from the home shopping network - frankly, this software sounds like Norton Utillities from 1986. What kind of acid test is multiple formats? The files are still there for any freeware software app to retrieve. I would be more impressed if it could read files that have been overwritten. And why isn't anyone making a linux 'live-CD' data recovery disc?

    BTW - if you have *real* data recovery issues try Ontrack They can recover data from dead hard drives.

    This wasn't an article, or review. I'm thinking it's 'looking for people to send me free stuff to review'-esque.

    1. Re:Recover this: This is cr*p-tast*c. by pcardoso · · Score: 1

      I had to deal with Ontrack once, and the service they provided was fabulous.. Expensive (it wasn't me that was paying), but well worth the money spent...

    2. Re:Recover this: This is cr*p-tast*c. by teamhasnoi · · Score: 1
      I have used the ACR DOS software to recover your subject line and came up with this: 'This is cr4p-tast1c'.

      Is this correct, or should I try another method?

      Signed,
      Doug Roberts

    3. Re:Recover this: This is cr*p-tast*c. by Artifex · · Score: 1
      if you have *real* data recovery issues try Ontrack They can recover data from dead hard drives.


      I can personally testify that their EZ-Recovery software is excellent, also, and beats Lost&Found and other competing types hands down, or at least it did when a very fragmented hard drive of mine was accidentally reformatted. You may think it's expensive, but when you really need that data, and it's not a physical drive defect that's to blame, it's a small price to pay. And that's from my experience with the individual version, not the big enterprise version. Their trial version is free, too, if you want to check before risking the money.

      --
      Get off my launchpad!
    4. Re:Recover this: This is cr*p-tast*c. by Anonymous Coward · · Score: 0

      Try running it with this switch: --krad=off

  12. this post appears to be an advertorial by pohzer · · Score: 0, Redundant

    sometimes infomercials/advertorials are interesting, but worthy of article status?

  13. Excellent :) by MaestroSartori · · Score: 5, Informative
    First, he says:
    If you look throughout the Internet, most data recovery companies are claiming 20, 30 and even 40 years of data recovery experience. That's bull. These companies are 'chop shops' with a decent website that are luring suckers into data recovery disasters.

    Then:
    Know with ACR Data Recovery, your media will be recovered by data recovery technicians with almost 20 years of experience...

    He's admitting that his own company is a chop-shop! Thanks for the heads-up... :)
    1. Re:Excellent :) by TheLink · · Score: 1

      Nonono. They're _ALMOST_ a chop shop.

      Crappy infomercial too.

      Oh well. My test for any data recovery shop would be to zero the disk. Just plain zeroes. Recovering data from that should differentiate the HDD "script kiddies" from the real HDD hackers.

      --
    2. Re:Excellent :) by cdrudge · · Score: 1

      It's actually 20 technicians that have been with the company for 1 year a piece...

    3. Re:Excellent :) by cdrudge · · Score: 1

      Seperate the men from the boys. Use random data. It's theoretically easy to recover the data when you just zero the drive.

      When a drive writes data, areas next to the actual track also get set with a slight magnetic field. When you just zero the drive, those areas retain that slight field. Going back over that area, you just have to detect when you sense that slight field.

      If you are on a given track that has been zero and you don't detect that field, it was a 0. If you do detect something, it was a 1. This is simplifing it, but you get the idea.

      Write over the disk multiple times using random data. That way, hopefully any type of slight fields that were there from the original data would have changed. I beleive the recommended number of random passes is 7. There was an old /. article here that talks about just this.

    4. Re:Excellent :) by doj8 · · Score: 1

      Or it's a startup with 240 technicians & has been in business all of one month.

      --
      -- Dan Jenkins, Rastech Inc.
    5. Re:Excellent :) by Tony+Hoyle · · Score: 1

      TBH these people don't sound that good... they go on about this DOS app that can recover disks but for that to happen (a) the drive has to be viable (no good if someone's trashed the electronics) and (b) it would have to have a working DOS partition on it! (Note the mention in the article of C: drives) - this isn't a low level recovery app they're describing... it's an undelete program. Wooopie doo - and I bet they charge a 5 figure sum for using it too.

    6. Re:Excellent :) by crisco · · Score: 1

      I first ran Norton Undelete about 15 years ago so that makes me a data recovery expert with 15 years experience (and my tools are DOS based as well). I just need a slick website and I'm in business.

      --

      Bleh!

    7. Re:Excellent :) by IM6100 · · Score: 1

      Why would the tool have to have system-level access to the hard drive to recover the data? DOS is a perfect base for this sort of tool, because DOS is just a little whispy program loader that can be gotten out of the way quite easily. The disk being recovered definitely does NOT have to have a DOS partition on it. It's just a big mass of raw data to the recovery program. The drive is dropped into a seperate system where it can be at any arbitrary mount point they want.

      --
      A Good Intro to NetBS
    8. Re:Excellent :) by Artifex · · Score: 1
      If you are on a given track that has been zero and you don't detect that field, it was a 0. If you do detect something, it was a 1. This is simplifing it, but you get the idea.


      Why not just "one" the data, instead of "zeroing" it? Is there enough differentiation between a "new" sidefield and one that came from the original data? And even if so, how can you tell if the new side field has overwritten an old, existing side field?

      --
      Get off my launchpad!
  14. You take the platters out by Moderation+abuser · · Score: 1

    And put them into a working drive chassis.

    --
    Government of the people, by corporate executives, for corporate profits.
    1. Re:You take the platters out by mpeeters · · Score: 2, Informative

      Uh huh - without touching the platters - right.
      And no dust as well.

      I would strongly suggest trying this on - oh say - 15 trow-away HD's before realizing that without a lot of experience you can forget about this course of action.

      Send them to Ontrack or whatever : if it's worth your time to fiddle with the hardware, you can afford to send it away (or you are underpaid).

      --
      Research is what I'm doing when I don't know what I'm doing.
    2. Re:You take the platters out by Anonymous Coward · · Score: 0

      Thats about as good advice as the AC below you. Seriously. Do you have any idea how hard drives work, and why this is both a bad idea, and highly unlikely to work anyway?

    3. Re:You take the platters out by jridley · · Score: 1

      That would have worked back in the day, when drives used stepper motors. In fact, I have done it. However, these days with voice coil, servo-controlled stepping, etc, there's almost no chance that it will work on a modern drive.

    4. Re:You take the platters out by Ravaging+Psycho · · Score: 4, Informative

      Taking the platters out and putting them in a working drive is a perfectly reasonable solution, if you have the tools. Thats why most of these data recovery people have class 100 and below clean rooms on site.

    5. Re:You take the platters out by Anonymous Coward · · Score: 1, Interesting

      Right, but thats only half the battle. You also need a drive head with the same tolarences as the original drive and drive electronics and firmware which is identical to the original (How a drive stores blocks on a disk is upto the drive, after all) I remember that there was a Slashdot article on this subject a few months back. A guy had a drive with fried electronics, so he tracked down and purchased a drive of the exact same model and swapped the boards. Except they wern't the identical models, and batch the new drive had a different layout and newer firmware. It didn't work, and he had to track down a different drive with the same electronics. Even then he still had to re-flash the firmware with the exact same version as his original drive, before he could read any data.

      So "just put the platters in another drive" is a niave and just plain wrong "solution"

    6. Re:You take the platters out by Lost+Race · · Score: 1
      I've done the circuit-board swap on a hard drive. Not sure what you mean by identical... My replacement board came from the same model drive (Seagate ST11950N) but different firmware revision. The "donor" drive also had a significantly earlier serial number on it. I've heard that every drive is to some degree unique in its surface medium characteristics, and that the board is somehow "tuned" to the media during the initial burn-in and LLF at the factory.

      Long story short: it worked fine for me. The data were 100% recovered and the drive continued to work perfectly until it was decommissioned due to obsolescence. (Anybody need a 7200 RPM 1.6 GB drive from 1993?)

      A friend of mine has a few defective drives but alas he won't put up the $50 to hunt down an "identical" parts donor, so I haven't yet had the opportunity to try the board-swap operation on a newer drive. Mostly the damn things are just too reliable.

  15. Doug Roberts' quote by merlin_jim · · Score: 4, Insightful

    From the article (attributed to Mr. Roberts):

    Another warning sign is when a company gives a success rate. Companies do this to play off your insecurities. They know you want your data back and are telling you what you want to hear. In other words, any company that gives a success rate is lying.

    Ummm... or maybe they understand that my number one criteria is success rate and they are honest, scrupulous, hard working individuals, trying to portray their market standing.

    Of course I'd prefer if someone could do an independent review...

    Damn I wish I had a couple grand of hard drives to destroy :D

    --
    I am disrespectful to dirt! Can you see that I am serious?!
    1. Re:Doug Roberts' quote by Anonymous Coward · · Score: 0

      independent review? My god people... TheTechLounge is a review website. This WAS an independent review.

    2. Re:Doug Roberts' quote by merlin_jim · · Score: 1

      independent review? My god people... TheTechLounge is a review website. This WAS an independent review.

      I was referring specifically to the success rate figures. I believe Mr. Roberts' concern with them is that there is no oversight body, so his competitors can claim whatever success rate they want...

      And I would hardly call this a review. He interviewed a key figure at the company and ran their consumer-grade software on his own.

      If that's the case, then I'm going to watch Tombraider and harrass the director of filming so I can write a review of Angelina Jolie...

      --
      I am disrespectful to dirt! Can you see that I am serious?!
  16. Do editors RTFA? by JohnGrahamCumming · · Score: 5, Insightful

    This "story" seems to be nothing more than a thinly disguised ad for the products and services of a specific company. There's nothing of any technical interest or value here.

    Now when are readers of /. going to get story modding rights so we can remove this stuff from the front page?

    John.

    1. Re:Do editors RTFA? by Creepy+Crawler · · Score: 1

      >>>Now when are readers of /. going to get story modding rights so we can remove this stuff from the front page?

      When you pay for it, of course.

      After all, many users pay to error-check soon-to-be stories.

      --
    2. Re:Do editors RTFA? by BrynM · · Score: 1
      >>>Now when are readers of /. going to get story modding rights so we can remove this stuff from the front page?

      When you pay for it, of course

      (offtopic)I've offered many corrections, but so far none have been taken. It seems we pay to do what other folks do at /., blow hot air. Oh, and avoid some ads, see the articles early and get the special hidden features. I'm not saying that the subscription isn't worth it, just that error checking the "mysterious future" never seems to pan out.
      --
      US Democracy:The best person for the job (among These pre-selected choices...)
    3. Re:Do editors RTFA? by legLess · · Score: 1
      Do editors RTFA?
      by JohnGrahamCumming (684871)
      As if that subject and his high UID aren't redundant ...
      --
      This isn't as much "normalization" as it is "don't take so many drugs when you're designing tables."
    4. Re:Do editors RTFA? by JohnGrahamCumming · · Score: 1

      > When you pay for it, of course.

      Hmm. Notice that little * next to my name? That indicates that I'm a subscriber. The subscription thing is nice and I've even sent mail to the "on duty editor" when there have been errors, but what's needed is a system by which subscribers can mod down a story.

      John.

    5. Re:Do editors RTFA? by Artifex · · Score: 1
      what's needed is a system by which subscribers can mod down a story.


      Subscribers should also get access to the junkpile of story submissions, and be able to vote them in. So many people have complained about their rejected stories later being accepted by someone else that it's obvious that the existing editors are inconsistent when selecting stories. This would alleviate the problem slightly, many stories popular enough to get several submissions will probably be popular enough on first submission for the subscribers to want to see them.

      Of course, the heads of Slashdot could then look at the percentage of submissions each editor rejected that were appealed, and see how they're doing, so it probably won't happen.
      --
      Get off my launchpad!
  17. Nice Advert, Where's the News? by kmactane · · Score: 3, Insightful

    This was billed as an "article", which strongly implies news, or analysis of some sort. Instead, all I saw was a page full of someone asking softball questions designed to give the company rep a chance to talk about how cool his product is and how you shouldn't trust their competitors, and then a page about how to use the product itself.

    No analysis, no questioning (or support) of the claims made, nothing like that. Even the very real problems the reviewer briefly mentions (can only write data to a FAT32 partition, for example) are quickly handwaved away and ignored. Indeed, if it will only write to a FAT32 partition, then how do I know it will read my ext2, ext3 or ReiserFS partition? This "review" or "news piece" sure doesn't tell me.

    This is not news, and not helpful. In fact, this story doesn't seem to matter, either.

  18. Bad interview by nate1138 · · Score: 2, Insightful

    Seems to me like this interview is more of an advertisement. No technical details, no ethical questions, just "why are you the best?" and other such nonsense.

    Nothing to see here, move along

    --
    Where's my lobbyist? Right here.
  19. Do I want to listen to Kurtis Kronk ? by Rosco+P.+Coltrane · · Score: 3, Interesting

    Is that the same Kurtis Kronk that posted inane comments on this forum?

    Surely there can't be that many people in the world bearing the same name.

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
    1. Re:Do I want to listen to Kurtis Kronk ? by Anonymous Coward · · Score: 1, Interesting

      When I think "technology", I immediately think of thetechlounge.com

      And of course reputable technology sites have a naked "Babes" forum as seen here

      This is a fucking joke.

    2. Re:Do I want to listen to Kurtis Kronk ? by Anonymous Coward · · Score: 0

      Well well, that was the right Kurtis Kronk then, it looks like our friend isn't so happy to show certain aspects of his personality : the page linked to in parent is now 404 ("suspended page"), conveniently.

      Here's the cache.

  20. my experience... by beyonddeath · · Score: 1

    I lost a document that i _NEEDED_ on my laptops hard drive, i had deleted the partion formatted and installed linux. (go figure) I got it back by using some dos hard drive hex viewer program i got off the net for free (forget the name now). But after 8 hours of searching i found it and peiced the document back together, as it was in about 50 million fragments, thanks to ntfs and M$. All in all I would go thru it again if i needed too but the automated tools i tried had no joy trying to find it. Only with the hex editor was i able to get anywhere.

    1. Re:my experience... by javatips · · Score: 3, Funny

      Wow... That's some HUGE document you lost. At 4KB per fragment times 50 millions that's 200K millions bytes that's a 200GB document. I'm not even certain that NTFS can have that a large document in one file (unless it's block size is greater than 4KB, but that would also mean that the document would be larger than my estimate - which is already on the lower size by assuming that each fragment is only 4KB!)

      You know. You should NOT write everything in the same document ;-)

  21. Not saying what? by Trigun · · Score: 1

    We'll assume it was porn.

  22. Hey! by Lord+Grey · · Score: 4, Funny

    Maybe SCO can use these guys to find their code in the Linux kernel! Then they wouldn't have to resort to displaying random functions in slide presentations and waving their hands a lot (presumably to dissipate the ensuing stink).

    --
    // Beyond Here Lie Dragons
  23. Time Recovery? by Ageless · · Score: 3, Funny

    Do they sell any software I can use to recover the time I wasted reading that "article"?

    Next time just send it out as spam so my filter will eat it.

  24. No comparisons?!? by velouria · · Score: 3, Insightful

    How can the reviewer dump all over non-dos data recovery software without at least doing a comparison of what the alternatives were able to recover?

    I've used R-Studio to recover 3 dead hard drives now, and it got absolutely everything every time.
    Last time there was a physically damaged SCSI hard drive which I got _everything_ off. (It showed up as an unpartitioned drive and had tens of thousands of bad sectors).

    R-Studio is idiot proof windows software which does things like let you save off an image of the entire drive to another location before you start playing.

    This guy gives a glowing review to software which has a user interface from the mid-eighties and limited him to recovering 32GB.
    Even then he didn't get all of his files back! How can he tell whether this is because they're gone or the software is lousy????

    1. Re:No comparisons?!? by AEton · · Score: 2, Informative

      Oh, there's a comparison all right. He compares Windows data recovery ("Windows writes to the hard drive when it boots up! It's evil!" -- ignoring the ability to boot from another drive and have the drive-to-be-recovered-from as, say, the secondary IDE slave) and DOS data recovery ("requires l33t low level programming sk1llz which only our employees have!"). And he ignores Linux data recovery software entirely - I actually haven't seen much in this regard, but it seems like all you'd really need is 'dd' and 'cp' and a robust file system driver.

      I definitely concur with your recommendation of R-Studio on Windows. It's been invaluable to me for recovering data from partly-broken drives and for recovering deleted data.

      --
      We recently had heard in the office over one of the Yellow Machine that's made by Anthology Solutions.
    2. Re:No comparisons?!? by stinkydog · · Score: 1

      The 32GB 'limit' is a product of Windows XP. For some reason (insert evil plot here) XP can only format a FAT 32 Partition up to 32GB. Windows 2k and 98 can format up to the drive limit I believe (or at least to 127GB). This 'feature' ensures that you format your XP Drives with NTFS.

      SD

      --
      âoeWho knew something as harmless as willful ignorance could end up having real consequences?â
    3. Re:No comparisons?!? by IM6100 · · Score: 1

      One of the only reasons I still keep a Linux system lying around is to use 'dd' to image other drives. For instance, awhile back I bought an old HP-UX box that had a SCSI hard drive. It had the whole system in place, and it worked fine. But since I didn't have installation media, I pulled the drive and dropped it into a Slackware box to image the whole hard drive as a volume. It doesn't matter wether I have filesystem access to the data, 'dd' just copies it verbatim. I use that particular trick regularly. Linux has to my mind the best 'raw' drive access, so it's useful for things like that. You really don't even need to pull the drive if you can stick another drive along side it in the machine, as you can use a Slackware boot floppy locally on the machine if you're talking about an x86 system. With the easy NFS connectivity of a Slackware boot disk set, you can even not hang another drive in the machine. 1. Boot off your Slack CD/floppies. 2. Mount the NFS share you want to save the image to. 3. Use dd to image over the drives you wanted to backup.

      --
      A Good Intro to NetBS
    4. Re:No comparisons?!? by IM6100 · · Score: 1

      Why would anybody in their right mind want a FAT partition of such a size? This isn't 1983. Ditch the FAT and it's extension-kludges.

      --
      A Good Intro to NetBS
    5. Re:No comparisons?!? by Anonymous Coward · · Score: 0

      Why would anybody in their right mind want a FAT partition of such a size?

      Because they dual-boot, and want their music/videos/pr0n to be accessible from both Windows and Linux (or BeOS or BSD or QNX, etc). Fat32 is the cross-platform standard. Every modern OS can deal with it. Nothing but Windows can handle NTFS reliably.

    6. Re:No comparisons?!? by Artifex · · Score: 1
      For some reason (insert evil plot here) XP can only format a FAT 32 Partition up to 32GB.


      Yes, but you can also format FAT32X in XP by using Partition Magic. Then the limit is whatever PM currently maxes at (they are always a generation or two behind the highest-sized drives, unfortunately). Other partition managers probably also let you do this. as well.

      --
      Get off my launchpad!
    7. Re:No comparisons?!? by Anonymous Coward · · Score: 0

      Dual booting is for dinks and high school kids whose mom won't let them have more than one computer in their 'room.'

      Fuck that.

    8. Re:No comparisons?!? by IM6100 · · Score: 1

      Similarly, one could say that nothing but Linux can handle the Ext2fs/Ext3fs reliably. So maybe we should all hamstring Linux by running it on FAT partitions using one of the contrived UMSDOS schemes or a loopback filesystem kludge.

      Because if you're dual booting W2K or XP and clinging frantically to your FAT partitions so Linux can read them, you're crippling Windows. Makes it easier to slag Microsoft when you do so and eveything is more flakey, though...

      --
      A Good Intro to NetBS
    9. Re:No comparisons?!? by Lifewolf · · Score: 1
      For some reason (insert evil plot here) XP can only format a FAT 32 Partition up to 32GB. Windows 2k and 98 can format up to the drive limit I believe (or at least to 127GB).

      Like Windows XP, Windows 2000 cannot create FAT32 partitions larger than 32GB. It can mount them, it just can't create them.

      According to Microsoft, "This behavior is by design."

      --
      "Be Happy or Die." -- AoN
  25. write your own data recovery tool by iceco2 · · Score: 4, Interesting

    When I destroyed a fat16 hard drive lately, A friend of mine and myself didn't like the tools we found, so we wrote our own. http://www.mit.edu/~raindel/ This tool: puts together 2 fat tables to make one. searches for fat chains. locates directories and builds whatever directory structure is available. sooner or later I will get around to make a general purpose free software tool out of this, but I have other stuff to do first. Me. P.s Backup is simply not enough.

    1. Re:write your own data recovery tool by Anonymous Coward · · Score: 0

      Plus, dude, "raindel" encryption!!!

    2. Re:write your own data recovery tool by shadowpuppy · · Score: 2, Insightful

      A friend of mine told me about using "dd" and "strings" to recovers students' papers from dead floppies. It means all the formatting data is lost but it beats nothing. Makes cute girls really happy when you save their paper. I used the same approach to recover a web page my fiance was working on.

      Since filesystems like storing data in continuos blocks and a large portion of peoples' valuable data is text, you recover a fair amount this way regardless of file system type.

  26. So...what ARE good data recovery tools? by danpritts · · Score: 2

    Clearly the subject story is an infomercial for this vendor.

    Due to a partition-magic mishap I whacked my wife's hard drive...which she had fallen out of the habit of backing up. I need to do some recovery. It's a win98 system with a fat32 filesystem.

    I had a copy of norton utilities, which did not help much.

    I downloaded a demo of ontrack's tool, which seems to get reasonable results but crashed a lot when previewing (presumably bad) jpeg files. It took forever to run ant the $100 version could only recover 25 files at a time. If it weren't for the crashing i'd probably just buy it - she doesn't need more than maybe 100 files, but trying to recover all 4000 jpeg files on the drive, 25 at a time, to then be able to review which ones she wants...

    I tried a unix/linux based tool set called "forensics tool kit" which wasn't able to read an image of the drive.

    any other suggestions?

    1. Re:So...what ARE good data recovery tools? by Anonymous Coward · · Score: 0

      Did you tried to connect the drive as a slave and read the contents?

    2. Re:So...what ARE good data recovery tools? by IM6100 · · Score: 1

      One of the things I like best about my wife's computer is that since all she uses it for is the net and gaming, the worst that would happen if it was completely wiped is she'd loose her saved Diablo II games. Other than that it's all disposable, a severe crash might even root out malware I wasn't aware of.

      --
      A Good Intro to NetBS
    3. Re:So...what ARE good data recovery tools? by danpritts · · Score: 1

      the partition table and/or the file system is messed up. I can read bits off the drive just fine with dd or whatever (and have done so so i can do any recovery attempts on a copy), but the filesystem is essentially hosed.

      Thanks for the tip for recovermyfiles.com. I will check it out.

  27. Lol, this is slashdot remember. by BoomerSooner · · Score: 1

    No one reads the articles anyway, they are either ads, crap or slashdotted.

    1. Re:Lol, this is slashdot remember. by nick_urbanik · · Score: 1

      Too True.

  28. Advertisement oppurtunities by borgdows · · Score: 4, Funny

    From: cberfield@microsoft.com
    To: Slashdot editors

    I am the Marketing Director at a big IT company, can you please email me the prices for infomercial articles on Slashdot.

    Thank You!

    Chris Berfield
    Marketing Director : Internet Division
    Microsoft Corporation

  29. Just to remind everyone by losttoy · · Score: 2, Insightful

    "Only wimps use tape backup: real men just upload their important stuff on FTP and let the rest of the world mirror it"
    - Said a wise man

    1. Re:Just to remind everyone by pdbogen · · Score: 1

      Never underestimate the bandwidth of a station wagon full of tapes

    2. Re:Just to remind everyone by losttoy · · Score: 1

      Heyy!! The parent was meant to be modded funny

    3. Re:Just to remind everyone by Tom7 · · Score: 1

      Yeah, the Half-life 2 source code is safe and sound, now.

  30. Hey, Hemos by Rogerborg · · Score: 5, Insightful

    I hope you got a decent cut from this "sponsored by" infomercial, because you're now on my shit list along with those duping buffoons michael and Taco. Or is your share just from the ads that get served on Slashdot to everyone that's currently pointing out what a lazy, slipshod muppet you are? Hey, subscribers; did you enjoy paying to read this infomercial before anyone else did? Did that give you a warm fuzzy?

    On the bright side, at least Hemos got to post this first. When michael or Taco dupes it later, Slashdot will have hit its nadir.

    --
    If you were blocking sigs, you wouldn't have to read this.
    1. Re:Hey, Hemos by Lord+Ender · · Score: 1

      Hey bro, mad props for the phrase, "lazy, slipshod muppet." That's choice.

      --
      A slashdotter who didn't build his own computer is like a Jedi who didn't build his own lightsaber.
  31. Funny... by freeze128 · · Score: 2, Insightful

    When I think of the leader of the Data Recovery Industry, I think of Ontrack.... I don't know who these other guys are.

  32. Data recovery or theft? by 192939495969798999 · · Score: 1

    If you can "recover" a hard drive, does that mean I can go to Computer Success and buy a bunch of old machines, and "recover" the data, and use it, or do I have to have the original license? I feel like if one person "trashed" it, and I recover it, that's just the same as me going to the dump and buying trash from them that I can somehow convert back into useable goods.

    --
    stuff |
    1. Re:Data recovery or theft? by BeyondALL · · Score: 1

      No, because Software is a license, and a sofa is more like hardware - not the same thing...
      If you don't have the license you can't use it..

      --
      "If you keep an open mind people will throw a lot of garbage in it."
    2. Re:Data recovery or theft? by AndreasJ · · Score: 1

      No, you need the original license to use the software or be granted the rights to use the software. What is on the harddrive is a copy of the software for usage, it is not meant for distribution.

    3. Re:Data recovery or theft? by WNight · · Score: 1

      If you find a Win2k CD in the trash, having been used by someone who purchased WinXP, you're fine to use it. You didn't copy it in an unauthorized way and as such, it's pretty much the safe as if you bought it. Despite what people say, purchasing software from a store doesn't involve any license at all. Just you and copyright law. Upgrades may be a special area, but even if they are, it's the purchaser who didn't live up to their obligations and their copy of WinXP shouldn't be used, your copy from the trash is perfectly legit.

      If you find a HD with Win2k on it, you're in a bit of a grayer area. That copy is legitimate, in that it was required to use the copyrighted work and thus was exempt from the general no-copies rule. Once a new copy was made on a new HD, the old copy (that you have) is no longer required, and thus making it wouldn't be allowed. But, you're not making the copy, only using it... I think the violation comes when the original purchaser made the second copy without destroying the first. Technically, this made a copy (one or the other) which was not required to properly use the software, and thus was a violation at this point.

      I believe the law essentially says though that it's the making of the unauthorized copies (and selling, etc) that's the problem. Posession, without proof of intent to sell or anything, should be legal. Thus, using Win2k, however you got it, should be fine.

      I'm not a lawyer and even if I was, this is very much up in the air thanks to megabucks corps paying for changes to the law and judges (Kaplan) to interpret it in their favor.

    4. Re:Data recovery or theft? by Artifex · · Score: 1
      If you find a Win2k CD in the trash, having been used by someone who purchased WinXP, you're fine to use it.


      Only if the Win2K CD isn't an OEM version, and also only if the WinXP purchase was for a full version, not an upgrade.

      Speaking of sucky licensing, I bought an OEM XP Pro version with hardware. I later upgraded my primary drive, copied the partition over, and rebooted. I got a notice stating that my key was no longer valid, and then that my key was not good for another installation. However, I did get an 800-number to call, where a contract customer service person who didn't know anything about computers interrogated me about what I did to my computer, and tried to tell me that my version was no longer good, even though all the hardware I bought with the license was still in the system. She eventually relented, however.

      I wanted to just say look, I went and paid for this, when I probably could have gotten an enterprise, nonchecking version from a friend, or at least a key generator. I gave you guys the money anyway - why are you trying to screw me over? But I figured she'd probably just hang up and deactivate my key permanently, so I played nice. But I shouldn't have to tell some company every time I change a drive out, in order to keep running the software I paid for.
      --
      Get off my launchpad!
    5. Re:Data recovery or theft? by WNight · · Score: 1

      I don't think the OEM thing has any importance. Microsoft is free to sell their product to anyone they want, and only under certain conditions, but once that product ends up in your hands either by purchase or salvage, it's yours.

      And yeah, their new hardware-locked installations are a real pain. My company stayed with 2k to avoid the hassle and everyone else I know simply pirates it. Their sales figures which are so impressive are based on OEM sales, their retail sales have to be almost nonexistant. (I bet they count every machine the OEM sells, even if it was shipped with a blank HD, as an XP sale.)

  33. What I'd like to see by Alien54 · · Score: 2
    is a desription of the process when you have a "mechanical failure".

    If you pull apart a fried drive, you'll see that the platters are tied down pretty tight, but that if you pull the platters off then it is basically impossible to re-synch them. I would love to know about the tools they use there.

    There are some nice software recovery tools out there, and some decent ones for about 100 bucks (check out www.z-a-recovery.com)

    but the equipment for when you can't talk to the drive ... that's something else

    --
    "It is a greater offense to steal men's labor, than their clothes"
    1. Re:What I'd like to see by WritingOnTheWall · · Score: 1

      Technically, physical recovery requires a clean room environment. We had a disk failure in one of our branches recently and for various (infuriating and ludicrous) reasons had no valid backup. We sent the disk off for analysis which alone cost 150 and were told that as the disk had previously been opened by the freelance tech we USED to have on contract for that branch - there was aan almost 0% chance of recovery as dust had got onto the plates.

    2. Re:What I'd like to see by Alien54 · · Score: 1
      there was aan almost 0% chance of recovery as dust had got onto the plates.

      obviously the newer discs are much more sensitive. I recall stories involving older drives when a tech would show off by running an open hard drive. Times have changed.

      --
      "It is a greater offense to steal men's labor, than their clothes"
  34. SIGNIFICANT Limitation by VernonNemitz · · Score: 1

    The articles strongly imply that the disk drive must be functional. There is nothing about what you have to do if (as happened to me) the computer's power supply dies, and, in dying, fries the circuit board on the drive. So far, no luck in finding an exact duplicate circuit board....

  35. My girlfriends girlfriend by Anonymous Coward · · Score: 0

    Hey, have you heard of my girlfriend's girlfriend?

    It's no secret we're close
    As sweaty velcro
    Like latex, fur and feathers
    Stuck together
    Now

    In their '62 'vette
    Sharing one cigarette
    In a black light trance then
    Go go dance
    Then
    Go go trance
    Then

    They keep me warm on cold nights
    We must be quite a sight
    In our meat triangle
    All tangled
    Wow

    My girlfriend's girlfriend
    She looks like you
    My girlfriend's girlfriend
    She's my girl too

    Her and me an her and she and me
    An uncrowded couple are we three
    Hey we don't care what people say
    When walking hand in hand down kings highway
    Two for one today

    My girlfriend's girlfriend
    She looks like you
    My girlfriend's girlfriend
    She's my girl

  36. Holy crap by Tom7 · · Score: 1

    This was a terrible, terrible article. I waded through a bit of the "interview" (maybe it should be called, "Please repeat your "mission statement" and "marketing catchphrases" for us, several times) because I thought the article would eventually be testing the limits of data recovery: throwing disks on the floor, burning them, overwriting the data, etc. You know, something interesting.

    But it wasn't. And the article was filled with so many technical inaccuracies and miswordings ("There are very few "low-level" programmers left worldwide. And from those who program in low-level code like DOS, only a handful can do it at a professional level." ?!?!???) that it was clear neither party actually understood anything about data recovery.

    It was just a fucking advertisement, and a completely uninteresting one at that. Shame on you, slashdot.

  37. DOS? by FictionPimp · · Score: 1
    Am I missing something. Dont you write programs to run in DOS, not program something in DOS?. And sense when are programers that can write programs to run on DOS few and far between?

    This isn't an article...its a advertisment.

    1. Re:DOS? by Anonymous Coward · · Score: 0

      They could do a Linux or other OS boot CD with the program itself rather than do it in DOS.

      I don't think people that would use the recovery program would really care whether it runs DOS or some other OS.

  38. OnTrack != Data Recovery. by PONA-Boy · · Score: 2, Informative

    While the article itself is something of an advertisement, I _do_ have the Media Tools package and it _does_ work pretty well...horible documentation, though.

    Now...staying relatively on-topic...lemme tell you just how bad OnTrack stinks. I needed a notebook PC's data recovered after a system crash. Instead of dinking around with it myself and possibly losing the data forever, I forked over some dinero to have OnTrack perform a recovery.

    After two days of phone calls and emails, I finally get the info for shipping the HD. After it arrived at OnTrack's facility, I never heard word ONE from them...I had to call and badger them every time I needed a status update. After two weeks of waiting, I called only for them to tell me "Oh, I'm sorry we can't do anything with the disk." More than a month later, I finally got my HD back from them and that was only after I called a final time, talked with no less than three different people, and got a stammering apology. UPS delivered a NFG HD to me the next day.

    If you plan on using OnTrack - don't. If you need data recovery - don't use OnTrack, try the recovery yourself or use a different vendor. I have crossed OnTrack off our corporate list of approved vendors and have promised to tell any of my peers who are looking for data recovery service to steer clear of OnTrack and their (very) dismal customer service.

    -PONA-

    --
    +that's funny...I don't FEEL tardy.+
    1. Re:OnTrack != Data Recovery. by landaker · · Score: 1

      . . . I never heard word ONE from them...I had to call and badger them every time I needed a status update. After two weeks of waiting . . .

      It's obvious why you didn't get a good response from them. You forgot the mushroom and the snake .

    2. Re:OnTrack != Data Recovery. by Anonymous Coward · · Score: 0

      Hmm, a site with a bit of humor, we can't have THAT can we? While the article was more of a review, I don't think all this bashing is needed. Just because you have a rod up your @ss doesn't mean everyone else should too...

      Give them a break!

  39. they should have checked there facts by deusmorti · · Score: 1

    "If you are wondering why there isn't more data recovery software programs developed in DOS, it is because 'low-level' programming is a rare trait. There are very few "low-level" programmers left worldwide. And from those who program in low-level code like DOS, only a handful can do it at a professional level."

    hmmmmm, last time I programmed in C++, (2 hours ago), it was far easier to write a dos based program with a text based interface, than it is to write an equivalent program that has a graphical interface in windows

    writing a program for either dos or windows does not make the program inherently low or high level, it is merely a matter of whether or not it is more important to give the programmer or the enduser an easier time

  40. dos and low level by Feyr · · Score: 1

    the interview is full of shit. first he gloats about his "secure" areas for qualified personnel, while if theft there is, most likely it will be done by inhouse techs.

    second, anyone that thinks DOS is "low level" needs to get a better grasp on reality. DOS is anything but low level, while it DOES give access to some low level interfaces (ie, IRQ), it is no way a DOS property.

    and third, he contradicts himself when talking about "chop shops".

    nothing more than a self-glorifying AD for clueless marketdroids, move along

    1. Re:dos and low level by IM6100 · · Score: 1

      Geez. Come on. DOS is very low level. It's just a little program loader that you can kick out of the way casually and let your own code run the whole show. It doesn't even throw the protected mode switch and lock you out.

      Everything else you said is spot on, of course.

      --
      A Good Intro to NetBS
    2. Re:dos and low level by Anonymous Coward · · Score: 0

      It is really stupid to do these program in DOS. They just need to do for some OS that can boot from a CD, does not need to write to HD to boot and that runs on x86.

  41. Re: Drive Savers by ghutchis · · Score: 1

    Besides Ontrack, there's also Drive Savers, which has an excellent reputation. We've used them here and had excellent service.

    Of course it's pricey. Much better to have a very, very solid backup system.

    -Geoff

  42. SCO is smoking crack by Anonymous Coward · · Score: 0

    he also said that.

  43. Always Too Expensive by rossz · · Score: 1

    A couple of weeks ago the power supply in my server died. When I tossed in a new power supply I discovered the system would no longer recognize the drives. I yanked the drives and put them in another system thinking the motherboard had been damaged, but the second system wouldn't recognize the drives, either. I called a data recovery service only to discover they charge outrageous amounts for data recover (thousands of dollars per drive).

    Before you you chastise me for not backing up, I should mention I had installed a Traven Tape drive in the system, but could NEVER get it to work properly (despite Seagate's bogus claim that the drive is supported natively by Linux). I posted on news groups for advice (and tried what was suggested). I also recompiled my kernel serveral times. Nothing worked.

    It seems to me that the drives could have been saved by a damn 50 cent part, but the drive makers aren't bothering with it (how often would it be needed?).

    So I'm screwed. Most of my data is sitting on a couple of drives that can't be accessed. Unless I win the lottery I can't afford to recover the data. One of the drives is still under warranty, but that doesn't help me. The data is far more important than the cost of the drive.

    When I replace the server I will also get a USB 2.0 DVD Burner (with USB I can move it between systems).

    BTW, one drive is a Maxtor 8.4Gig (about) and the other a brand new Western Digital 60Gig. Both are enhanced IDE.

    --
    -- Will program for bandwidth
    1. Re:Always Too Expensive by WritingOnTheWall · · Score: 1

      Have you checked if the boards are fried on the Drives or if there is actual internal physical damage? If the boards got fried when your power unit blew then it's quite possible that the drives are merely incommunicado...
      In these situations I have had some success replacing the board with another from an identical drive...
      BEWARE - If there is damage to the drive it is quite possible that you will blow the new board... Just so you don't blame me if this goes wrong... Also if you do ever intend to use the services of a data recovery agency, don't try this. If there is some minor damage to the mechanism and you replace the board - it could increase the damage by far.

    2. Re:Always Too Expensive by rossz · · Score: 1

      I've considered this option, but can't really afford the cost of a duplicate drive for experimenting. Besides, one of the drives (the maxtor) is several years old so isn't readily available.

      BTW, how can you tell if the damage is limited to the board or if there is actual physical damage? Neither drive is recognized by the BIOS when the system boots.

      --
      -- Will program for bandwidth
    3. Re:Always Too Expensive by Anonymous Coward · · Score: 0

      why dont you try setting C/H/S manually in the bios ? that usually works.

    4. Re:Always Too Expensive by default+luser · · Score: 1

      You can't. All communication with the hardware is done via the board, and even the 12v power for the drive motor is routed through the board.

      I suppose if you can hear the drive spin up, that's a good sign, but even the abscense of that is no sure indicator that the drive is dead...could be the 12v is just not reaching the motor due to the fried board.

      If you want to fix it yourself, you're going to have to take that leap of faith and invest in replacement boards, its certainly cheaper than the alternative.

      --

      Man is the animal that laughs.
      And occasionally whores for Karma.

    5. Re:Always Too Expensive by rossz · · Score: 1

      I gave that a shot. The BIOS complained at bootup. I continued the boot and tried to access the drive.

      "df -h /dev/hdb" returned" returned a meaningful result (seemed like the correct size and percentage used), but that was all I could do. Everything else failed, e.g mount, fsck, and fdisk all failed or did nothing.

      When I first saw the df results I was hopeful. Oh, well.

      BTW, I cant't remember if I formatted it as ext2 or reiserfs, so I also tried some reiserfs utilities. No luck.

      Damn, I'd really love to get a few files off that drive. I don't really need everything, but there are a few things that are going to be impossible or extremely diffult to replace.

      --
      -- Will program for bandwidth
  44. MOD "Funny" by Anonymous Coward · · Score: 0

    Sheesh. They can't even mod correctly on a post like this?

    1. Re:MOD "Funny" by WNight · · Score: 1

      I think the moderation was a joke, intentionally...

      Just like me saying "I've done that and it worked, but until I scrubbed the platters with steel wool they felt a bit sticky."

      I actually did do a media swap before to recover data, it was a 5.25 disk for my Apple2 that someone spilled orange juice on. Open it up, wash it off in warm water, sacrifice another blank disk to be the carrier, and copy the data to a working disk immediately. Worked fine, but I wouldn't want to try it with a HD.

  45. Live DRCD by vagn · · Score: 1

    > And why isn't anyone making a linux 'live-CD' data recovery disc?

    I'm working on one. "Live-CD" is probably not what you want. At least
    not with your full system. It is probably too big to fit on a single CD.
    Instead, go with a CD that gives you a stripped install, and can overlay
    the rest of your system from CD, DVD, tape, or from somewhere on the
    network. I've got an older version based on 2.2 kernels that works for
    simple systems that just need to be partitioned and loaded from CD.
    The next version will handle LVM/MD/DM/EVMS for mirrored setups on
    2.4/2.6 and will know about the network..

    Of course, the idea is that it is all scripted, and you just feed it
    media. If you want to, that is. You can also do everything the old
    fashioned way, if you want to make changes at recovery time.

    1. Re:Live DRCD by Ewan · · Score: 1

      A clone of the AIX mksysb bootable dvd/tape system for linux would be brilliant - pop in the dvd or tape, boot up, and after a minute or 2 you get the standard AIX install menu, with a "Recovery mode" option at the bottom. Choose it, and you can reinstall the system to the state it was when you made the mksysb backup. Handles everything from disk partitioning, to installing new drivers from the AIX CDs if you're restoring to different hardware.

      It saves hours or even days when you're doing disaster recovery.

  46. RecoverMyFiles by Rescate · · Score: 1

    Take a look at RecoverMyFiles. There is also a review at ZDNet Australia (RecoverMyFiles.com is based in Australia).

    It will scan your hard drive to look for different kinds of files (JPEGs, Word, Excel, whatever) and let you preview many of these file types before you save them. The scan runs faster if you limit the number of file types that you are searching for.

    You might want to look at these instructions on how to make a version that runs from CD, although it involves installing it on a different machine from the one you are trying to recover first, and making the CD on that machine. That way, you can run the software from the CD, and you won't overwrite files on the drive you are trying to recover.

    It costs $70, but they let you run a full version of the software for free that does everything except let you save your files. Paying the $70 gives you a registration key to unlock the software so you can save the files it found. So, on the one hand, they are holding your files hostage until you pay; on the other hand, you don't have to pay anything if the software doesn't find anything.

    The reason I know about this software is because my friend just formatted her drive by mistake, and she had pictures on it that weren't backed up. I did some searching on Google and found this software. I went over to her place with the CD I made, and it started finding JPEGs. I had to leave before it was done scanning, but it seemed to be finding a lot of files. It didn't seem to have a limit on the number of files you could recover at one time, when I left it was up to about 70 files and counting.

  47. New slogan by SuperBanana · · Score: 2, Insightful
    Looks more like an advertisement to me.

    Indeed. I suggest a new catch phrase: "Journalistic Integrity - put to the test".

    Er, wait, how about: "Journalistic Integrity - thrown out the window"

    1. Re:New slogan by brettper · · Score: 1

      Defenestration is a form of testing isn't it?

  48. Pathetic. by c64k · · Score: 2, Interesting

    "Use our software, it was made in DOS, and works Real Good (tm)"

    I want to hear about how you get data of a drive that's been shattered, or shot, or burned in a fire, not how amazing your marketing department is.

    Weak.

    --
    CIA Industries - Running the world for fun and profit
  49. infomercial: GPL tool for recovering damaged CDs! by flok · · Score: 1

    It's here! And it's for free!
    Now you can recover those heavily scratched CDs yourself and the best part is: you can have the tool for doing so for free! It's actually released under GPL!

    So don't longer hesitate, download recoverdm and recover your precious data!

    Free!

    --

    www.vanheusden.com - home of Multitail, HTTPing, CoffeeSaint, EntropyBroker, rsstail, bsod, listener, nagcon, nagi
  50. Mmmm....astroturf by Call+Me+Black+Cloud · · Score: 1


    I for one welcome our new data-recovering article-buying overlords. I'd like to remind them as a trusted Slashdot poster I can round up other readers to work in their underground infomercial mines.

    Or something to that effect...

  51. backups only important if... by Anonymous Coward · · Score: 0

    You're installing windows?

    "So, make sure you have a back up before running Windows products. If not, you are flipping a coin to decide the fate of your data."

    Seems to be the only time they tell people they need to back up their data.

  52. (S core : -1, insightful) by Anonymous Coward · · Score: 1, Insightful

    Fuck you.

  53. difficult recovery scenario by NynexNinja · · Score: 2, Insightful

    Too bad the article did not talk about any difficult recovery scenario, like when part of the physical platters are destroyed. All that article talks about is how to recover deleted files or slack space.

  54. Is this true? Doesn't sound right to me... by dpbsmith · · Score: 1

    "These sorts of software are mainly designed in Windows, which has created another data recovery problem. ANY Windows based product will try to write to the drive during the booting process. This means, Windows data recovery software can and will overwrite your data in certain circumstances."

    At the very least it sounds overblown. During "the booting process" Windows isn't even running yet. And in any case, if you're running Windows at all, unless you disconnected that drive immediately after the data loss, it has already been exposed to whatever "the booting process" might do.

  55. Dark fibre - sounds like Gibson! by Anonymous Coward · · Score: 0

    Dark fibre? Sounds cool. What's that?

    1. Re:Dark fibre - sounds like Gibson! by Anonymous Coward · · Score: 0

      Uh... are you serious? First of all, it's "fiber," not "fibre." (I wouldn't harp, but you typo'd it twice.) Secondly, dark fiber is just a fiber optic circuit. Between our Denver data center and our Singapore data center, we have the equivalent of a really long piece of fiber optic cable. We can run whatever we want over it, but we choose to use it to sync our storage arrays.

    2. Re:Dark fibre - sounds like Gibson! by sn00ker · · Score: 1
      First of all, it's "fiber," not "fibre."
      No, in the US it's "fiber". Countries that actually speak English spell it "fibre".
      Don't presume to foist your linguistic fuckups onto the rest of us, thanks very much.
      --
      "God, root, what is difference?" - Pitr, userfriendly
    3. Re:Dark fibre - sounds like Gibson! by Anonymous Coward · · Score: 0

      Oh, please. The days of transatlantic rivalries are long gone. Intentionally misspelling words just to be different from those bad ol' Mericans? Lame, lame.

      It's "fiber." Get it right.

    4. Re:Dark fibre - sounds like Gibson! by MacrosTheBlack · · Score: 1

      Well, English is my mother tongue... By definition it came from England, same as the language that American's USED to speak.

      Only America has to be different from the majority of other English speaking countries & bastardise the language to be "unique".

      So who's wrong now? The language that is spoken in the country that it comes from? Or the language that was changed to be special?

      Colour is spelt with a u as well.

    5. Re:Dark fibre - sounds like Gibson! by Anonymous Coward · · Score: 0

      So what your saying is that you USED to be right, a hundred years ago, but that now you're wrong.

      same as the language that American's USED to speak.

      Pretty uppity for a guy who can't even demonstrate proper use of the apostrophe.

      bastardise

      It's "bastardize."

      "unique".

      The trailing punctuation goes inside the closing quotation mark.

      So who's wrong now?

      You are. You would have been right if we'd had this argument in 1750 over tea and crumpets while wearing breeches and powdered wigs.

      Colour is spelt with a u as well.

      The word is "color," and there's no "u" in it.

  56. Nifty tidbit by Matey-O · · Score: 1

    Test your backups by restoring them to a VMware virutal server. That way you not only have assurance your backups work, but you can apply patches to a near production environemtn for testing.

    Well, _I_ thought it was a nifty idea.

    --
    "Draco dormiens nunquam titillandus."
  57. SystemRescueCD by Anonymous Coward · · Score: 1, Interesting

    Is there any particular reason no one's mentioned recovery using SystemRescueCD? (GNU GPL2 licensed)

    Though not 'marketed' as a Data Recovery suite, it's got enough bits, parts and tools to handle %99 of what most of us run into in the field.

    It's done near magic a time or two for me here.

    http://www.systemrescuecd.org

  58. Need a "Special "Program" by R2.0 · · Score: 2, Informative

    From the article:

    "To recover the data from the zip file, do not use WinZip or WinRAR. You will need a special DOS based ZIP program called PKZIP, which you can get here.(link)"

    I guess "special" means "original." I STILL keep my PKZip 2.04G disk handy - just in case.

    --
    "As God is my witness, I thought turkeys could fly." A. Carlson
    1. Re:Need a "Special "Program" by Tony+Hoyle · · Score: 2, Insightful

      He's full of sh.t anyway.

      If you recover your data using pkzip, well say goodbye to all your long filenames...

      He doesn't mention how he got pkzip to write to an NTFS drive either...

  59. That wasn't an article, it was an ad by realmolo · · Score: 1

    And now for the obligatory Simpson's quote: "Mr. Burns: your campaign seems to have the momentum of a runaway freight train. Why are you so popular?"

  60. Some definitions from the article: by ivan256 · · Score: 1

    The "interviewee" seems to have a different definitions for some common english words and phrases that we use every day. Please use this comment as a guide when you read the article.

    any company that gives a success rate is lying.

    Lying: making statments that make ACR look bad.

    There are very few "low-level" programmers left worldwide. And from those who program in low-level code like DOS, only a handful can do it at a professional level.

    Handful: Tens (perhaps even hundreds) of thousands

    Something to note is that the data recovery industry has been around less than two decades. If you look throughout the Internet, most data recovery companies are claiming 20, 30 and even 40 years of data recovery experience. That's bull. These companies are 'chop shops' with a decent website that are luring suckers into data recovery disasters. We get more drives than you can imagine that have been attempted to be recovered by these 'chop shops'. Unfortunately, there is no watchdog for the industry, so be careful who you choose.

    More drives than you can imagine: one or two

    the companies you would think would be our "competition" are actually our friends

    Friends: Liars. See above.

    We have recovered drives from the bottom of the ocean, lakes, fires, and the list goes on.

    Data Recovery: Finding the physical media that, perhaps, once contained the data by employing divers or firefighters, but not necisarily being able to access it.

  61. I'm moved to tears by sacrilicious · · Score: 1
    Another one: A disgruntled man recently approached us stating his wife had been having, let's say, extra marital activities. Worse yet, he found out because she accidentally left a file open on their computer showing her, let's say, doing those extra marital activities. His lawyer asked us to search for specific key words on the media that might unveil any more pictures. Sure enough, Media Tools Professional 2003 found thousands more.

    What an uplifting aspect of the business, lyrically portrayed with loving craftsmanship by a true humantiarian. It's all about helping people, helping them be dignified.

    --
    - First they ignore you, then they laugh at you, then ???, then profit.
  62. I used to do Data Recovery by JRHelgeson · · Score: 4, Interesting
    Back when media sizes where much smaller (and the information written on the disk was much larger), I spent a lot of time doing data recovery.

    It started off as a hobby, sort of. I used to work for the old WordPerfect corporation where we had customers that sent in floppies that had "REALLY IMPORTANT" documents on them that had become corrupted or partially deleted, one way or another.

    Data recovery tools weren't as advanced as they are nowadays so it was a much more arduous task. I had to scour the floppies and pull off as much data as possible, mostly using the old debug command under DOS. I was mostly doing it for fun as the WordPerfect corporation didn't want to become file recovery experts. I was just into it for the challenge and to offer a nice service to our customers.

    I recovered data off a floppy that had a pencil stuck through it, floppies that had been formatted (easy) partially erased by magnets (tough), and various methods of corruption and deletion - including accidentally saving a blank document over the top of an existing document... OOPS!

    I was once asked "How do you recover the data?" and I had a tough time answering, as each case was different from the other. I just told them that "Performing data recovery is like running a sausage mill backwards to manufacture pigs." What comes out of the process doesn't look pretty, but its better than starting from scratch.

    I then went on to recovering data from hard drives. After WordPerfect I became a 'consultant'. One Monday morning, one of my customers had their WIN NT 3.51 server hard drive crash. It was a head crash, you could hear the heads riding the platter. An awful noise that once you hear it, you know you're screwed.

    I spent 16 hours pulling data from that hard drive, and once I was done (I had pulled as much data as I could) we opened up the drive to discover that the head on the bottom platter had fallen down, and had been riding there over the weekend. It had etched away at the platter for so long that the platter had actually fallen down and was sitting in a pile of HDD shavings at the bottom of the drive. Sheesh!

    Over the years I collected numerous utilities for data recovery, but I started getting out of it once LBA mode drives came out and the actual hard drives were being managed internally, rather than by the OS. Not that it made it more dificult, but you saw fewer and fewer hard drive errors because MS was finally removed from their management position over the HDD data.

    Anyhow, back to work...

    --
    Good security is based upon reality and common sense. Common sense is a function of having common knowledge.
  63. I just recovered my hard drive with... by g00bd0g · · Score: 2, Interesting

    ACR Data Recovery Media Tools Professional 2003. Really! I got one of those terrible deskstar drives, and recently it started going whiirr-click. When I tried booting Win2k it decided it needed to check for integrity and after about a 1/2 hour of "fixing" rendered my hard drive unbootable and fdisk showing no partitions! I tried 4 or 5 of the "big" software solutions to no avail. Media Tools was the 1st one that actually worked. I was able to rewrite the partition and fat information and "gasp" mount my hardrive! Much of the information was corrupted but at least I got some/most of it. The only thing that really sucked was Media Tools 25 drive licence, I used 5 of my licences just to get my data back from 1 drive. I am now using a highpoint 404 controller to mirror my new drives. Less than $200 for a drive mirroring solution. I learned my lesson!

    Swear to god, this was just a strange coincidence.

  64. Secure Whipe? by Che+Geuvarra · · Score: 1

    I am still looking for a way to wipe my machine fully so that noone call pull data revovery and pull my old info off of there. I am no perv or hacker.. but i definatly belive that I have a right to privacy.

    --
    -For it is the very essence of imperialism to turn information systems into wild, bloodthirsty animals-
  65. Counter: Best way to destroy data? by phorm · · Score: 1

    Despite how much this company sucks, many formidable alternates have been mentioned by slashdotters. I'm wondering about one thing: what is the best way to destroy data. Here, we have two forms.
    a) Data and drive to be destroyed: Almost anything goes, the drive is to be disposed.
    I'm thinking big magnet, hammer, and some strong acid should make the thing pretty much a goner? b) Data to be destroyed/removed, drive to be re-used: Not everyone wants to get rid of that 32GB SCSI or 200GB IDE drive when sensitive data is to be wiped. Maybe it's just being upgraded and the original disk moved to a less secure location. What are the best ways (likely software) to maintain the usabillity of the drive, but ensure that most cannot recover old data?

    Oh, and lastly, I was thinking of perhaps a mechanism to destroy disks upon having a system compromised. Many people might think "illegal data," (which could apply, I suppose), but I'm thinking more about big companies who have somehow had their data/drives ripped off... in which case it would be nice to nuke said drives before thieves can steal important/private customer/corporate data. Would also be useful if the RIAA comes-a-knockin'

    1. Re:Counter: Best way to destroy data? by Artifex · · Score: 1
      Oh, and lastly, I was thinking of perhaps a mechanism to destroy disks upon having a system compromised. Many people might think "illegal data," (which could apply, I suppose), but I'm thinking more about big companies who have somehow had their data/drives ripped off... in which case it would be nice to nuke said drives before thieves can steal important/private customer/corporate data. Would also be useful if the RIAA comes-a-knockin'


      Hardware-level encryption devices would give the same effect, I'm sure. You can carry around a little dongle with the key that is required for the system to read the drive properly. I don't mean a software-level driver with dongle, though you might need that for laptops. I mean a real device that sits between your IDE drive and the motherboard, that you plug the key into. Of course, this is better than destruction in case you get the drive back.

      This was covered a few months ago in Slashdot, actually, but I can't find it in the first search I ran, and am too lazy to keep going.
      --
      Get off my launchpad!
    2. Re:Counter: Best way to destroy data? by phorm · · Score: 1

      If they come for your drive, then trust me, they will also be asking for your key.

    3. Re:Counter: Best way to destroy data? by Artifex · · Score: 1
      If they come for your drive, then trust me, they will also be asking for your key.


      Yes, if it's the government and you're doing something illegal, or they think you are.

      But as a security measure against theft, i.e. laptops in airports, it works great. Someone who sneaks away with your computer for corporate espionage or even just to make a quick buck won't come ask you for your key. Just make sure you don't leave the key lying around!

      Besides, whether you wear a white or black hat, you can destroy the keys once you know the disks are in hostile hands, as long as you take them with you. It's you, not a deadman switch, that makes that judgement, and in the meantime the data remains scrambled when you're not there. Wouldn't you hate for your box to suddenly erase all your stuff simply because you had to move it across the room or replace some hardware, and the deadman device thought you were a thief, instead?

      --
      Get off my launchpad!
    4. Re:Counter: Best way to destroy data? by phorm · · Score: 1

      Wouldn't you hate for your box to suddenly erase all your stuff simply because you had to move it across the room or replace some hardware, and the deadman device thought you were a thief, instead?

      Maybe instead you could powder it with a fine coating of hallucinagen or something equally amusing (watch the fan doesn't blow it).

      RIAA Lawyer: Your honour, the defendant is obviously guilty of stealing the.... ooooo looook, prettttyyy purrrple butterrrflieesss...!!!!

  66. Non-professionals... by gillbates · · Score: 1

    From the article...

    One minor annoyance was that to recover the data you not only need a destination drive (in addition to the drive you are recovering), but that drive needs to be formatted FAT32.

    But it gets worse:

    The only drives you will be able to recover to will be labeled starting with 'C' and only FAT32 partitions will be available to write to...

    So, what exactly would these recovery tools do that a Window98 Startup Disk with UNDELETE would not?

    They can't even write FAT16 drivers, and I'm supposed to believe that they are "Data Recovery Professionals"? Please...

    --
    The society for a thought-free internet welcomes you.
  67. To Slashdot Mods... by BlueF · · Score: 1

    Respectfully, it would seem the vast majority of readers feel this type of sponsored advertisement "review" is not ideal front page "news" material.

    Keep the interesting new flowing... much appreciated!
    BlueF

  68. Re:Need a "Special "Program" - PKZIP by TheRealStyro · · Score: 3, Insightful

    The reviewer lost all my respect at that sentence. If the review didn't already sound like an advert, calling PKZIP 'special' and providing a link to the PKWare store just flipped my mind a bit. You should be able to find PKZIP at Simtel.

    Ah, well, I'm keeping my copies of PKZIP (v1.1 & v2.04e) safe on many archive CDs.

    --
  69. These guys seem like amateurs... by Lodragandraoidh · · Score: 1

    "DOS does not attempt to overwrite data unless you instruct it to do so. DOS based programs are also more effective in extracting and recovering data than Windows based programs." - from the infomercial

    Any OS will attempt to write to blocks that it does not think are allocated (such as the result of corrupted file allocation tables). I guess he is referring to Windows writing the cache file onto disk - as opposed to Dos that does not page out memory since it is single-tasking and originally designed to run in considerably less than 640K.

    You could just as well run your disk recovery utilities from a small linux kernel and get the same result; additionally, linux itself pages out memory to a dedicated swap partition which would avoid writing into data sectors on the disk, and I would also put forward the idea that linux will run recovery apps more efficiently than Dos due to the inate ability to address and utilize all of the memory on the box, as well as the latest CPU instructions.

    The article also mentions a lack of low level Dos system programmers - well, duh! Its an essentially dead OS. Now talk about unix or linux system level programmers - and you'll have them coming out of the woodwork.

    I have to question the professionalism of an outfit that is banking everything on DOS, when they could run their apps off of a bootable linux CD to do the same job for their new 'target' customers (small businesses and home PC users).

    --

    Lodragan Draoidh
    The more you explain it, the more I don't understand it. - Mark Twain
  70. That's nothing. It was a probably a 10K file... by pr0ntab · · Score: 1

    that he saved 20 times or so, which doubled in size each time as Word tried to retain the old revisions and saved 1600x1600 raster thumbnails of each clipart or chart.

    --
    Fuck Beta. Fuck Dice
  71. Hmmm.... by SageMadHatter · · Score: 1

    "Most data recovery software is designed for end-users who cannot afford data recovery services. These sorts of software are mainly designed in Windows, which has created another data recovery problem. ANY Windows based product will try to write to the drive during the booting process."

    So my Window's HelloWorld program does more than print HelloWorld to the screen?

    Mad Hatter

  72. Dude, r-studio is kicken. by pr0ntab · · Score: 1

    They even have a free version that can grok ext2fs on linux, with a nifty GUI.

    Neato!

    --
    Fuck Beta. Fuck Dice
  73. Secure Delete by ryanw · · Score: 2, Informative

    OSX 10.3 now has 'secure delete' build into the OS. You can remove files using secure delete and it deletes the data and then nulls out the actual data on the drive with like 3 passes.

  74. I've used ACR's tools by kuroth · · Score: 1

    Good stuff, they've always worked as advertised.

    Speaking of "advertised", though, this article really lacks any level of critical thought, and the author's "test" isn't much of a challenge. Is ACR buying ad space on /. now?

  75. You can do exactly that! by pr0ntab · · Score: 1

    I have heard tales of people who buy an exact duplicate drive and model, de-solder the ribbon cable that talks to servo and head array, removing the controller, and attaching a good controller from the other drive.

    of course, this may have become more difficult as drive electronics become more complex, and the drives heat tolerant. But I'd wager a pretty penny that ADR uses this technique quite often.

    --
    Fuck Beta. Fuck Dice
  76. mov ax, 0x13 by pr0ntab · · Score: 1

    int 10

    we're everywhere. putch() baby, putch().

    --
    Fuck Beta. Fuck Dice
  77. The drive is dead. by pr0ntab · · Score: 1

    Linux is reporting the size from df because while the kernel couldn't query the drive for size information, it fell back to asking the BIOS, which reported the C/H/S you programmed in the BIOS setup.

    Whoops. You got exactly what you expected. ;-)

    If /proc/ide/ide0/hdb/ doesn't exist or the files (cache, capicity, etc.) are empty, then you are S.O.L.

    --
    Fuck Beta. Fuck Dice
  78. Re: Sponsored Interview? by solprovider · · Score: 1

    I accidentally opened the article twice. The first window has that line about the Sponsor. That line has disappeared from later attempts.

    There is an informative post scored 0 by an AC (really close to this post) that starts:
    This is Kurtis from TheTechLounge. I wrote the article.
    saying that the Sponsor line is because they provided software, not because they paid for the interview.

    --
    I spend my life entertaining my brain.
  79. Stop posting AC by Anonymous Coward · · Score: 0

    It was an infomercial. It had no useful data. It was basically like some spokemodel saying "We do a wonderful job, the others don't!"

    Cripes.

  80. Nope, nope... by pr0ntab · · Score: 1

    Even large magnets won't work, you need an extremely strong magnetic field (think active cooling), or you must heat up the drive platters before you apply the field.

    Hammer is good, but platters can be examined using electron microscope and related technology.

    Best idea: Write a bunch of random data to the drive (all sectors), at least 20 or 30 times, interleaved with writes of all zeros and all ones. See how long it takes to a few passes (like 5), then let it run for as long as you can wait, even if it's longer than 20 or 30 tries. The more passes, the better.

    This takes a while, but it is nearly impossible to recover anything after this, even with a scanning tunneling microscope. The drive can now be reused (yeah!)

    If you're really paranoid, dismantle the drive after this, and remove the platters.

    Then burn them with thermite. That's the most thorough method of destruction. I don't think acid will do it. In fact, I don't think the platters will react well with it at all. There may be some chemical solvent that will destroy the platter recording surface, but it may be very toxic, messy, take too long, etc.

    --
    Fuck Beta. Fuck Dice
  81. You should still get wipe from fink. by pr0ntab · · Score: 1

    OSX secure delete (aka ShredIT) is not based on the Gutmann research for secure deletion, AFAIK.

    You can download wipe and build it using the OSX free software development tools. It's more secure.

    --
    Fuck Beta. Fuck Dice
  82. iRecover by Anonymous Coward · · Score: 0

    I spent two weeks recovering data after two of my drives got somewhat damaged (one seriously, probably because the mainboard was malfunctioning).

    I tried five or six tools..

    The two things I remember:
    - "Easy Recovery" ($$$) crashed everytime before doing anything (during "system analyse"; one partition was really fucked up after(!) I tried an old copy of Norton Disk Doctor (3.0?) for DOS )

    [Whoops! Just googled: Easy Recovery is made by "ontrack" :-) ]

    - "iRecover" ($) convinced me and did a very good job; feels like programmed by someone smart with some good ideas.

    Can be found here

  83. Re:Live Linux Recovery CD by Anonymous Coward · · Score: 0

    There is a freeware product called Storix that allows you to recover the entire system from a backup, as well as repartition the drives. It's not GPL, but their free version works great.

  84. Re: Data Recovery - Put to the Test by Anonymous Coward · · Score: 0

    It appears that the ACR commercial software is just a spiffier form of the already free Lazarus tool from _The Coroner's Toolkit_.

  85. FRTree was the only one getting my lost partitions by cancunken · · Score: 1

    I am totally agree that the article looked as an commercial, however I have had a insidence about a year ago where the FRTREE product was the only program managing to find my information again.

    I tried:
    Norton disk doctor 2000 (totally hopless)
    Norton disk editor (failed to detect any partitions)
    Nuts and bolts (faled misserably)
    Stellar (no luck there)
    I also tried a slew of other solutions without luck. When trying FRTREE i only tried their demo version and it found my partitions without problems, however did not want to recover them without buying the actual product. I noted however that it gave me the LBA values, and calculated the correct location of my partitions based on that.

    Then I used Ransih partition manager and gave it the information I got from FRTREE, whoala : all partitions recovered without dataloss!

    (It should be noted that I did make a copy of the physical disk before doing all this...)

  86. I use DriveSavers in Northern California by Anonymous Coward · · Score: 0

    They've saved my users many times (but not every time).

  87. What about video tapes? by adam+arndt · · Score: 1

    Anyone know how over-dubbed MiniDV and other digital tape formats might allow recovery of lost material? If an HDD data can be recovered "three writes down", then what about digital tape?

  88. *Groan* by The-Bus · · Score: 1
    Not only did I ask Doug an array of questions


    Did anyone else cache that pun?
    --

    Small potatoes make the steak look bigger.

  89. Repoman by Obasan · · Score: 1


    When I accidentally repartitioned and started an ext2 format on a windows drive with a LOT of data on it I wanted to keep, I used a tool called 'Repoman' from this group:
    http://www.diydatarecovery.nl/

    YMMV but it worked well for me - it was able to recover the old partition information, and rebuild the filesystems sufficiently well for me to stick it in as the secondary drive on another machine and recover the majority of the data. Its not a free tool but for 30 odd dollars it was money well spent.

  90. Bah! by Anonymous Coward · · Score: 0

    Two things:
    "DOS based programs are also more effective in extracting and recovering data..."

    yeah! DOS! my grandma!
    Linux.

    "If you are wondering why there isn't more data recovery software programs developed in DOS, it is because 'low-level' programming is a rare trait. There are very few "low-level" programmers left worldwide. And from those who program in low-level code like DOS, only a handful can do it at a professional level."

    my grandma, again. 'low-level' is required for DOS programming, huh? how about what ANY c++ programming tutorial teaches you at the start?

    Perhaps he means ASM but doesn't say it because us technical types wouldn't understand. Or maybe he has no clue.

  91. WHY did I read that? by BillX · · Score: 1

    This article's a big damn advertisement. I'm surprised Proxomitron didn't catch it.

    --
    Caveat Emptor is not a business model.
  92. Recover yes - wipe, no by Anonymous Coward · · Score: 0

    I think they might be able to do grand things with damaged drives, but using 'DoD' to wipe a drive does not impress me. And so what if they do it sector by sector - it doesn't matter as long as you wipe the entire disk.

    This article and this PDF explain more.

  93. UFS.. FFS.. EXT2.. EXT3.. ISO9660 by Anonymous Coward · · Score: 0

    FATxx is mainly used in flawed systems or embedded ones (digitalcameras).

    So when slashdot has an article about filesystems used in actual servers UFS.. FFS.. EXT2.. EXT3.. ISO9660 recovery tool then write about it.
    Besides this tool is dependent on working block reads. If there's a physical read/write error ..oops.

    And note that the article doesn't tell if the "format" is a /Q or a _Real_ one!

  94. This really happened to me... by farnsaw · · Score: 1

    Situation:
    New Bionic Computer (Bigger, Better, Faster, Stronger) for the Boss.

    Goal:
    Move data to new computer
    Use old computer as New Bionic Hand-Me-Down Computer for Boss' Secretary

    Process:
    Backup C Drive of old computer.
    Shutdown and remove old computer.
    Setup new computer.
    Copy all backup data to new computer
    Verify Copy worked
    Backup Secretary Computer
    Shutdown Secretary Computer
    Setup New BHMD Computer for Secretary
    Repartition Hard drive
    Format Hard drive
    Install OS (Win98)
    Install MS Office

    Suddenly Discover that partitions D and E have not been restored to Bosses new computer!!!
    Discover backup didn't know about D and E

    PANIC!!!

    Frantically shut down Secretary's BHMD computer as it's hard drive is where all the bosses data WAS stored.

    PANIC some more!!!

    Call Drive Savers in California
    In a Panic, tell them what happened.
    Get reassurance
    Tell them you need it ASAP and are fedexing the drive to them overnight.

    Panic!

    Get call from Drive Savers next afternoon. All data recovered and on secure web site to be downloaded.

    Download
    Burn CDs
    Copy to Boss's new computer.
    All is well!!!

    This sounds like an add for Drive Savers, and to an extent it is. Really, it's a real life testimony to the fact that sometimes you make mistakes. I was willing to pay anything to get the job done quickly and correctly and that is what I ended up paying, anything. It cost a lot of money and I could have saved a lot of money if I didn't need it fixed "Yesterday". As it was, the boss never new anything was wrong or that his data was ever "missing".

    It is possible I could have spent $49 and used Norton to get the data back my self, but it was too important to take the chance of the recovery process that I would use in my ignorance would cause more damage than good.

    --
    "Computer Scientists can count to 1024 on their fingers" (non-mutant, non-mutilatated, human computer scientists)